About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
May 12, 2026
Full time
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
EMPLOYEE RELATIONS (ER) ADVISOR Location: Manchester Campus, with regular travel to other UKMC campuses as required Department: HR Reporting To: HR Manager / Head of HR Working Days / Hours: Monday to Friday, 9:00am to 5:00pm Job Purpose To deliver a high-quality employee relations service across UK Management College, providing expert advice and guidance on a broad range of people matters. The role will focus on managing ER cases within an education environment, ensuring compliance with UK employment law while supporting academic and professional services staff in a fast-paced, student-focused setting. The postholder will be primarily based in Manchester but will be required to travel across UKMC campuses, including Manchester, Newcastle, Derby, and Sunderland, in order to support investigations, hearings, meetings, and other employee relations matters. Key Responsibilities Employee Relations Case Management Manage a full caseload of ER matters including disciplinary, grievance, absence, safeguarding-related concerns, performance, and capability cases. Lead and support investigations, hearings, and appeals in line with college policies, procedures, and education sector standards. Ensure all casework is managed fairly, consistently, confidentially, and within appropriate timescales. Prepare clear and accurate case documentation, correspondence, reports, and outcome letters Advisory and Stakeholder Support Provide expert ER advice and guidance to academic leaders, department heads, line managers, and senior stakeholders. Coach and support managers in confidently addressing people issues in line with policy and best practice. Support decision-making by balancing legal compliance, employee wellbeing, and the operational needs of the College. Build effective working relationships across multiple campuses and departments. Education Sector Focus Apply an understanding of the education sector, including challenges related to academic staff, student-facing roles, and safeguarding considerations. Support ER matters linked to student interactions, professional conduct, attendance, and academic performance expectations. Work collaboratively with safeguarding, compliance, and wider college leadership teams where appropriate. Policy and Compliance Ensure compliance with UK employment law, safeguarding requirements, and internal college policies and procedures. Support the review, development, and continuous improvement of HR and ER policies in line with education sector best practice. Promote fair, consistent, and legally compliant people management practices across the organisation. Data and Reporting Monitor and analyse ER trends, including absence, grievances, disciplinaries, and capability matters. Produce reports, insights, and recommendations for HR leadership to support organisational improvement and risk management. Maintain accurate and confidential employee relations records. Employee Engagement and Culture Promote a positive, inclusive, and supportive working environment. Contribute to initiatives that improve staff wellbeing, engagement, and workplace culture. Support the College in fostering professional standards and positive working relationships across campuses. Key Skills and Experience Essential Proven experience in an Employee Relations or HR Advisory role within the education sector, such as a college, university, or school. Strong working knowledge of UK employment law and employee relations best practice. Experience managing complex ER cases independently from start to finish. Experience supporting investigations, hearings, and formal case processes. Excellent stakeholder management skills, particularly when working with academic leaders and senior staff. Strong interpersonal, communication, influencing, and conflict resolution skills. High level of discretion, professionalism, and confidentiality when handling sensitive matters. Ability and willingness to travel across UKMC campuses as required. Desirable CIPD Level 5 or above, or working towards it. Experience working in a multi-site or growing education organisation. Knowledge of safeguarding practices within education. Experience producing ER data, reports, and trend analysis. Personal Attributes Proactive and solution-focused. Resilient, calm, and able to manage a high-volume caseload. Strong attention to detail and excellent organisational skills. Collaborative and able to build credibility quickly with a range of stakeholders. Flexible and adaptable in supporting multiple campuses and changing priorities. Why Join UK Management College Opportunity to play a key role in shaping a positive employee relations culture within a growing education provider. Collaborative and supportive HR team environment. Exposure to a diverse and dynamic workforce across multiple campuses. Opportunity to make a visible impact across both academic and professional services functions. Additional Requirement The role is primarily based in Manchester; however, travel to other UKMC locations, including Newcastle, Derby, Sunderland, and across the three Manchester campuses, will be required in line with business and casework needs.
May 12, 2026
Full time
EMPLOYEE RELATIONS (ER) ADVISOR Location: Manchester Campus, with regular travel to other UKMC campuses as required Department: HR Reporting To: HR Manager / Head of HR Working Days / Hours: Monday to Friday, 9:00am to 5:00pm Job Purpose To deliver a high-quality employee relations service across UK Management College, providing expert advice and guidance on a broad range of people matters. The role will focus on managing ER cases within an education environment, ensuring compliance with UK employment law while supporting academic and professional services staff in a fast-paced, student-focused setting. The postholder will be primarily based in Manchester but will be required to travel across UKMC campuses, including Manchester, Newcastle, Derby, and Sunderland, in order to support investigations, hearings, meetings, and other employee relations matters. Key Responsibilities Employee Relations Case Management Manage a full caseload of ER matters including disciplinary, grievance, absence, safeguarding-related concerns, performance, and capability cases. Lead and support investigations, hearings, and appeals in line with college policies, procedures, and education sector standards. Ensure all casework is managed fairly, consistently, confidentially, and within appropriate timescales. Prepare clear and accurate case documentation, correspondence, reports, and outcome letters Advisory and Stakeholder Support Provide expert ER advice and guidance to academic leaders, department heads, line managers, and senior stakeholders. Coach and support managers in confidently addressing people issues in line with policy and best practice. Support decision-making by balancing legal compliance, employee wellbeing, and the operational needs of the College. Build effective working relationships across multiple campuses and departments. Education Sector Focus Apply an understanding of the education sector, including challenges related to academic staff, student-facing roles, and safeguarding considerations. Support ER matters linked to student interactions, professional conduct, attendance, and academic performance expectations. Work collaboratively with safeguarding, compliance, and wider college leadership teams where appropriate. Policy and Compliance Ensure compliance with UK employment law, safeguarding requirements, and internal college policies and procedures. Support the review, development, and continuous improvement of HR and ER policies in line with education sector best practice. Promote fair, consistent, and legally compliant people management practices across the organisation. Data and Reporting Monitor and analyse ER trends, including absence, grievances, disciplinaries, and capability matters. Produce reports, insights, and recommendations for HR leadership to support organisational improvement and risk management. Maintain accurate and confidential employee relations records. Employee Engagement and Culture Promote a positive, inclusive, and supportive working environment. Contribute to initiatives that improve staff wellbeing, engagement, and workplace culture. Support the College in fostering professional standards and positive working relationships across campuses. Key Skills and Experience Essential Proven experience in an Employee Relations or HR Advisory role within the education sector, such as a college, university, or school. Strong working knowledge of UK employment law and employee relations best practice. Experience managing complex ER cases independently from start to finish. Experience supporting investigations, hearings, and formal case processes. Excellent stakeholder management skills, particularly when working with academic leaders and senior staff. Strong interpersonal, communication, influencing, and conflict resolution skills. High level of discretion, professionalism, and confidentiality when handling sensitive matters. Ability and willingness to travel across UKMC campuses as required. Desirable CIPD Level 5 or above, or working towards it. Experience working in a multi-site or growing education organisation. Knowledge of safeguarding practices within education. Experience producing ER data, reports, and trend analysis. Personal Attributes Proactive and solution-focused. Resilient, calm, and able to manage a high-volume caseload. Strong attention to detail and excellent organisational skills. Collaborative and able to build credibility quickly with a range of stakeholders. Flexible and adaptable in supporting multiple campuses and changing priorities. Why Join UK Management College Opportunity to play a key role in shaping a positive employee relations culture within a growing education provider. Collaborative and supportive HR team environment. Exposure to a diverse and dynamic workforce across multiple campuses. Opportunity to make a visible impact across both academic and professional services functions. Additional Requirement The role is primarily based in Manchester; however, travel to other UKMC locations, including Newcastle, Derby, Sunderland, and across the three Manchester campuses, will be required in line with business and casework needs.
About the Role Customer Success Manager, Europe Grade Level (for internal use): 09 The Team It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. By delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting focus toward a more product focused role. You will also develop skills that prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists to increase adoption/usage by focusing on distinct users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, and liaise with product management to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles-including geographic/departmental presence, relationship history and business interests-to support renewal proposals and identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, e.g., CRM and cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action oriented, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills are required 1 3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred) Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body Flexible Downtime: Generous time off helps keep you energized for your time on Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit: Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. Job ID: 324723 Posted On: 2026-04-16 Location: London, United Kingdom
May 12, 2026
Full time
About the Role Customer Success Manager, Europe Grade Level (for internal use): 09 The Team It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. By delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting focus toward a more product focused role. You will also develop skills that prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists to increase adoption/usage by focusing on distinct users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, and liaise with product management to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles-including geographic/departmental presence, relationship history and business interests-to support renewal proposals and identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, e.g., CRM and cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action oriented, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills are required 1 3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred) Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body Flexible Downtime: Generous time off helps keep you energized for your time on Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit: Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. Job ID: 324723 Posted On: 2026-04-16 Location: London, United Kingdom
Are you ready to elevate your career? We're excited to share a fantastic opportunity for a Senior Quantity Surveyor to join our dynamic Refresh division, specialising in Refurbishment and Building Improvement. This isn't your typical Senior Quantity Surveyor role. Within Refresh, you'll be involved in the commercial journey of each project from the very first estimation stage all the way through to completion. Our work spans everything from building envelope and internal fire compartmentation projects to full room and amenity space refurbishments. This role is able to offer: Varied Workload: Contribute to a wide range of projects that will challenge, motivate, and develop you. Full Project Lifecycle Engagement: Play a key role at every stage, shaping outcomes from start to finish. This is a pivotal moment for Refresh, with significant growth on the horizon. By joining us now, you'll have the opportunity to influence our direction, support our expansion, and help us deliver exceptional results for our clients as part of a strong, committed team. While we have offices and hubs across the UK available for use, this role is primarily home-based, with travel to sites and offices as needed for collaboration with project teams, your line manager, and senior leaders. About you: To be successful in this role you will need to possess a blend of formal education and hands-on experience, complemented by a proactive approach to professional development. You'll need to demonstrate a good understanding of the industry, along with the ability to effectively manage and deliver projects. The nature of this roles means that we are looking for a person who has sufficient experience and self-discipline to work autonomously to complete the required tasks and have the confidence and ability to contact all team and project stakeholders to ensure actions are completed. Experience of working within the QS function on new build projects would be desirable to allow for an understanding of the construction technology, procurement and CVR process. Experience working specifically on reclad or refurbishment projects would also be advantageous. Why Choose Watkin Jones Group? Watkin Jones Group is the UK's leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that's not only deeply rooted in history but also firmly focused on the future. We're committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. At Watkin Jones, we believe in investing in our people. Here's what we can offer you: Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Wellbeing: Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Rewards: Discretionary annual bonus, health cash plan, and life insurance. Benefits: Exclusive shopping discounts, and a contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
May 12, 2026
Full time
Are you ready to elevate your career? We're excited to share a fantastic opportunity for a Senior Quantity Surveyor to join our dynamic Refresh division, specialising in Refurbishment and Building Improvement. This isn't your typical Senior Quantity Surveyor role. Within Refresh, you'll be involved in the commercial journey of each project from the very first estimation stage all the way through to completion. Our work spans everything from building envelope and internal fire compartmentation projects to full room and amenity space refurbishments. This role is able to offer: Varied Workload: Contribute to a wide range of projects that will challenge, motivate, and develop you. Full Project Lifecycle Engagement: Play a key role at every stage, shaping outcomes from start to finish. This is a pivotal moment for Refresh, with significant growth on the horizon. By joining us now, you'll have the opportunity to influence our direction, support our expansion, and help us deliver exceptional results for our clients as part of a strong, committed team. While we have offices and hubs across the UK available for use, this role is primarily home-based, with travel to sites and offices as needed for collaboration with project teams, your line manager, and senior leaders. About you: To be successful in this role you will need to possess a blend of formal education and hands-on experience, complemented by a proactive approach to professional development. You'll need to demonstrate a good understanding of the industry, along with the ability to effectively manage and deliver projects. The nature of this roles means that we are looking for a person who has sufficient experience and self-discipline to work autonomously to complete the required tasks and have the confidence and ability to contact all team and project stakeholders to ensure actions are completed. Experience of working within the QS function on new build projects would be desirable to allow for an understanding of the construction technology, procurement and CVR process. Experience working specifically on reclad or refurbishment projects would also be advantageous. Why Choose Watkin Jones Group? Watkin Jones Group is the UK's leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that's not only deeply rooted in history but also firmly focused on the future. We're committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. At Watkin Jones, we believe in investing in our people. Here's what we can offer you: Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Wellbeing: Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Rewards: Discretionary annual bonus, health cash plan, and life insurance. Benefits: Exclusive shopping discounts, and a contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 11, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Are you passionate about developing people and building capability? Do you thrive on coaching others, driving continuous improvement and bringing learning to life? Are you confident delivering engaging training that helps colleagues perform at their best in a fast-paced warehouse environment? If so, GXO would love you to join our team at Peterborough as a Learning & Development Coach . You'll play a key role in developing our people, leading site training and coaching activity while supporting performance, compliance and engagement across the operation. This is a full-time, permanent position, working 40 hours per week on an any 5 from 7 shift pattern. The woring days will typically be Monday to Friday and the working hours will fall between 07:00 - 17;00. Some flexibility is still essential, this is logistics after all! Pay, benefits and more: You'll be paid a salary of £29,148 per annum. You'll also receive 33 days annual leave (including bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Including our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you're comfortable with. What you'll do on a typical day: Deliver engaging site inductions, mandatory training and role-specific learning across multiple areas of operations, including SOP, SSOW, H&S, manual handling and ACE compliance Coach and develop new starters and existing colleagues through on-the-job training, performance support and competency assessment against learning curves identify training needs through observation, audit and collaboration with team leaders and shift managers, supporting continuous improvement on site Design, develop and deliver locally run training programmes using blended learning approaches (face-to-face, eLearning and practical coaching) Maintain accurate training records and the site training matrix, ensuring colleagues are competent, compliant and confident before release to role What you need to succeed at GXO: Proven experience working within an operational warehouse environment, in multiple functions such as inbound, outbound and returns Demonstrable experience delivering training or coaching within a fast-paced operation, flexing style to suit different learning needs Strong communication and facilitation skills, with the confidence to manage groups and influence stakeholders at all levels Excellent organisational skills with the ability to prioritise multiple activities while meeting operational demands A flexible, people-focused approach, with the willingness to gain relevant trainer qualifications such as IOSH, manual handling and train-the-trainer We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
May 11, 2026
Full time
Are you passionate about developing people and building capability? Do you thrive on coaching others, driving continuous improvement and bringing learning to life? Are you confident delivering engaging training that helps colleagues perform at their best in a fast-paced warehouse environment? If so, GXO would love you to join our team at Peterborough as a Learning & Development Coach . You'll play a key role in developing our people, leading site training and coaching activity while supporting performance, compliance and engagement across the operation. This is a full-time, permanent position, working 40 hours per week on an any 5 from 7 shift pattern. The woring days will typically be Monday to Friday and the working hours will fall between 07:00 - 17;00. Some flexibility is still essential, this is logistics after all! Pay, benefits and more: You'll be paid a salary of £29,148 per annum. You'll also receive 33 days annual leave (including bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Including our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you're comfortable with. What you'll do on a typical day: Deliver engaging site inductions, mandatory training and role-specific learning across multiple areas of operations, including SOP, SSOW, H&S, manual handling and ACE compliance Coach and develop new starters and existing colleagues through on-the-job training, performance support and competency assessment against learning curves identify training needs through observation, audit and collaboration with team leaders and shift managers, supporting continuous improvement on site Design, develop and deliver locally run training programmes using blended learning approaches (face-to-face, eLearning and practical coaching) Maintain accurate training records and the site training matrix, ensuring colleagues are competent, compliant and confident before release to role What you need to succeed at GXO: Proven experience working within an operational warehouse environment, in multiple functions such as inbound, outbound and returns Demonstrable experience delivering training or coaching within a fast-paced operation, flexing style to suit different learning needs Strong communication and facilitation skills, with the confidence to manage groups and influence stakeholders at all levels Excellent organisational skills with the ability to prioritise multiple activities while meeting operational demands A flexible, people-focused approach, with the willingness to gain relevant trainer qualifications such as IOSH, manual handling and train-the-trainer We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job Title: Head of Safeguarding Location: Colchester United Football Club Reports To: Academy Manager & Senior Safeguarding Manager Contract Type: Full-time, Permanent Salary: Competitive, based on experience Job Purpose: The Head of Safeguarding is the Club s Designated Safeguarding Officer and will be responsible for developing, implementing, and managing the safeguarding strategy across all levels of the club, ensuring the safety and welfare of children, young people, and vulnerable adults involved in club activities. This role will promote a culture of safeguarding throughout the club, ensuring compliance with statutory obligations and football governing body regulations. Key Responsibilities: Safeguarding Strategy and Policy Development: Develop and implement comprehensive safeguarding policies and procedures in line with EFL, FA, and statutory requirements. In conjunction with the Senior Safeguarding Manager, lead on the creation and delivery of a club-wide safeguarding strategy that promotes best practices, continuous improvement, and a culture of safety. Compliance and Reporting: Ensure the club meets all legal, regulatory, and EFL safeguarding standards, including regular audits and assessments. Maintain accurate records of all safeguarding concerns, incidents, and referrals, ensuring timely and confidential reporting to relevant authorities. Maintain the Club s Single Central Record. Liaise with the Lead Academy Administrator to ensure all safeguarding documentation and paperwork is completed on player registration and staff induction. Prepare regular reports for senior management and the Board of Directors on safeguarding matters, including any risks, trends, or areas for improvement. Education and Training: Develop and deliver regular safeguarding training and awareness programs for all staff, volunteers, players, and relevant stakeholders. Ensure all employees and volunteers are aware of and adhere to the club s safeguarding policies and procedures. Case Management and Support: As the Club s Lead Disclosure Officer, act as the primary point of contact for all safeguarding concerns and allegations, providing guidance, support, and advice to staff, players, and stakeholders. Lead on managing and investigating safeguarding incidents in line with club policy and statutory guidance. Liaise with external agencies, such as social services and law enforcement, as required. Stakeholder Engagement: Work closely with internal and external stakeholders, including the FA, EFL, local authorities, and community organizations, to promote best practices in safeguarding. Act as the club s representative on safeguarding matters, attending relevant meetings, conferences, and workshops. Risk Management: Identify and assess safeguarding risks within the club s activities and implement strategies to mitigate these risks. Conduct regular safeguarding audits, including risk assessments for activities involving children and vulnerable adults. Qualifications and Experience: Essential: Experience in a senior safeguarding role, ideally within a sports organization or similar setting. Strong knowledge of current safeguarding legislation, regulations, and best practices, including the FA s Safeguarding Children Policy. Proven experience in managing and investigating safeguarding incidents and concerns. Experience in delivering training and educational programs related to safeguarding. Ability to manage sensitive and confidential information with integrity and discretion. Desirable: Professional qualification in safeguarding, social work, education, or a related field. Experience working within football or another professional sports environment. Knowledge of EFL and FA safeguarding frameworks and procedures. Skills and Attributes: Strong leadership and interpersonal skills, with the ability to build relationships and work collaboratively with a wide range of stakeholders. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. High level of organizational skills, with the ability to manage multiple priorities and deadlines. Empathetic, approachable, and able to handle sensitive situations with tact and professionalism. Commitment to promoting a culture of safeguarding and welfare across all club activities. Additional Requirements: Enhanced DBS (Disclosure and Barring Service) check. Flexibility to work evenings and weekends as required, including attendance at home and away matches. Full & Clean UK driving licence. Working Hours: 40 hours per week Need to be flexible to accommodate different needs at different times to support players, parents, schools and staff. All staff must be aware of all safeguarding and equity and diversity issues, along with all academy and club policies, rules and regulations. We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. We are an equal opportunities employer and welcome applications from all sections of the community.
May 11, 2026
Contractor
Job Title: Head of Safeguarding Location: Colchester United Football Club Reports To: Academy Manager & Senior Safeguarding Manager Contract Type: Full-time, Permanent Salary: Competitive, based on experience Job Purpose: The Head of Safeguarding is the Club s Designated Safeguarding Officer and will be responsible for developing, implementing, and managing the safeguarding strategy across all levels of the club, ensuring the safety and welfare of children, young people, and vulnerable adults involved in club activities. This role will promote a culture of safeguarding throughout the club, ensuring compliance with statutory obligations and football governing body regulations. Key Responsibilities: Safeguarding Strategy and Policy Development: Develop and implement comprehensive safeguarding policies and procedures in line with EFL, FA, and statutory requirements. In conjunction with the Senior Safeguarding Manager, lead on the creation and delivery of a club-wide safeguarding strategy that promotes best practices, continuous improvement, and a culture of safety. Compliance and Reporting: Ensure the club meets all legal, regulatory, and EFL safeguarding standards, including regular audits and assessments. Maintain accurate records of all safeguarding concerns, incidents, and referrals, ensuring timely and confidential reporting to relevant authorities. Maintain the Club s Single Central Record. Liaise with the Lead Academy Administrator to ensure all safeguarding documentation and paperwork is completed on player registration and staff induction. Prepare regular reports for senior management and the Board of Directors on safeguarding matters, including any risks, trends, or areas for improvement. Education and Training: Develop and deliver regular safeguarding training and awareness programs for all staff, volunteers, players, and relevant stakeholders. Ensure all employees and volunteers are aware of and adhere to the club s safeguarding policies and procedures. Case Management and Support: As the Club s Lead Disclosure Officer, act as the primary point of contact for all safeguarding concerns and allegations, providing guidance, support, and advice to staff, players, and stakeholders. Lead on managing and investigating safeguarding incidents in line with club policy and statutory guidance. Liaise with external agencies, such as social services and law enforcement, as required. Stakeholder Engagement: Work closely with internal and external stakeholders, including the FA, EFL, local authorities, and community organizations, to promote best practices in safeguarding. Act as the club s representative on safeguarding matters, attending relevant meetings, conferences, and workshops. Risk Management: Identify and assess safeguarding risks within the club s activities and implement strategies to mitigate these risks. Conduct regular safeguarding audits, including risk assessments for activities involving children and vulnerable adults. Qualifications and Experience: Essential: Experience in a senior safeguarding role, ideally within a sports organization or similar setting. Strong knowledge of current safeguarding legislation, regulations, and best practices, including the FA s Safeguarding Children Policy. Proven experience in managing and investigating safeguarding incidents and concerns. Experience in delivering training and educational programs related to safeguarding. Ability to manage sensitive and confidential information with integrity and discretion. Desirable: Professional qualification in safeguarding, social work, education, or a related field. Experience working within football or another professional sports environment. Knowledge of EFL and FA safeguarding frameworks and procedures. Skills and Attributes: Strong leadership and interpersonal skills, with the ability to build relationships and work collaboratively with a wide range of stakeholders. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. High level of organizational skills, with the ability to manage multiple priorities and deadlines. Empathetic, approachable, and able to handle sensitive situations with tact and professionalism. Commitment to promoting a culture of safeguarding and welfare across all club activities. Additional Requirements: Enhanced DBS (Disclosure and Barring Service) check. Flexibility to work evenings and weekends as required, including attendance at home and away matches. Full & Clean UK driving licence. Working Hours: 40 hours per week Need to be flexible to accommodate different needs at different times to support players, parents, schools and staff. All staff must be aware of all safeguarding and equity and diversity issues, along with all academy and club policies, rules and regulations. We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. We are an equal opportunities employer and welcome applications from all sections of the community.
Intersect Global Limited
Weston-super-mare, Somerset
Public Liaison Officer (18 Months FTC) The successful candidate will be working for Mackley on the restoration of the Birnbeck Pier structure as part of the NSC's Birnbeck Pier project. You will be working from the Mackley site office located at Birnbeck Pier. Responsibilities Community & Stakeholder Engagement Act as the first point of contact for members of the public, responding to enquiries and concerns by phone, email and in writing, liaising with Project Manager, Client and Social Value Lead to agree responses and escalates issues as necessary. Support the planning and coordination, as well as attend, stakeholder engagement activities, including occasional evening events (typically up to one per quarter). Manage regular noticeboard updates following appropriate sign off procedures. Communications & Media Write and coordinate project content for site noticeboards as well as company PR needs. Monitor local media coverage relevant to the projects or area office and flag risks or opportunities to the project team. Identify opportunities for positive PR and coordinate content with the Client, Marketing / Social Value team. Take photographs and gather project information to support pre agreed client communications. STEM Education & Careers Coordinate and deliver STEM engagement activities, including school and site visits. Attend careers fairs at local schools / colleges. Site Visits Coordinate site visits for stakeholders, including chaperoning on site. Manage and chaperone media visitors. Administration, Records & Compliance Work closely with the site team to ensure accurate, timely information is shared with stakeholders and potential issues are identified early. Maintain a secure, GDPR compliant, password protected communications tracker to record stakeholder correspondence and engagement activity. Ensure accurate record keeping of community engagement to support reporting, compliance and audit requirements. Experience Required Professional experience engaging with members of the public face to face, by telephone, and in writing. Experience working in community based and public facing roles. Experience working within school environments and supporting young people. Experience operating within a project based environment. Qualifications / Skills / CSCS Cards / Tickets Required Excellent written and verbal communication skills. Proven ability to communicate professionally with stakeholders and clients. Confident in managing and resolving conflict with members of the public and stakeholders. Experienced in producing engaging written content for newsletters and social media platforms. Strong IT proficiency. Full driving licence preferable. CSCS card (desirable) but can be provided.
May 11, 2026
Full time
Public Liaison Officer (18 Months FTC) The successful candidate will be working for Mackley on the restoration of the Birnbeck Pier structure as part of the NSC's Birnbeck Pier project. You will be working from the Mackley site office located at Birnbeck Pier. Responsibilities Community & Stakeholder Engagement Act as the first point of contact for members of the public, responding to enquiries and concerns by phone, email and in writing, liaising with Project Manager, Client and Social Value Lead to agree responses and escalates issues as necessary. Support the planning and coordination, as well as attend, stakeholder engagement activities, including occasional evening events (typically up to one per quarter). Manage regular noticeboard updates following appropriate sign off procedures. Communications & Media Write and coordinate project content for site noticeboards as well as company PR needs. Monitor local media coverage relevant to the projects or area office and flag risks or opportunities to the project team. Identify opportunities for positive PR and coordinate content with the Client, Marketing / Social Value team. Take photographs and gather project information to support pre agreed client communications. STEM Education & Careers Coordinate and deliver STEM engagement activities, including school and site visits. Attend careers fairs at local schools / colleges. Site Visits Coordinate site visits for stakeholders, including chaperoning on site. Manage and chaperone media visitors. Administration, Records & Compliance Work closely with the site team to ensure accurate, timely information is shared with stakeholders and potential issues are identified early. Maintain a secure, GDPR compliant, password protected communications tracker to record stakeholder correspondence and engagement activity. Ensure accurate record keeping of community engagement to support reporting, compliance and audit requirements. Experience Required Professional experience engaging with members of the public face to face, by telephone, and in writing. Experience working in community based and public facing roles. Experience working within school environments and supporting young people. Experience operating within a project based environment. Qualifications / Skills / CSCS Cards / Tickets Required Excellent written and verbal communication skills. Proven ability to communicate professionally with stakeholders and clients. Confident in managing and resolving conflict with members of the public and stakeholders. Experienced in producing engaging written content for newsletters and social media platforms. Strong IT proficiency. Full driving licence preferable. CSCS card (desirable) but can be provided.
Country Safety Systems Manager Hybrid role with some Regional travel (Ireland & UK) Leading Industrial Manufacturing business, part of a wider UK&I organisation Job Overview Reporting to the H&S Director, the Country Safety Systems Manager will be responsible for managing the SMS as a single system to ensure all areas of Safety Management are integrated and work in a seamless manner. The Systems Manager will also be responsible for driving an integrated and standard approach to systems including: policy, procedures, processes and methodologies, training and operational controls. Key Responsibilities: Reporting to the H&S Director, Lead the development, implementation and continuous review of our Health & Systems across Ireland Work as part of a team in the delivery of our projects, build strong collaborative relationships across all levels of the organisation, promoting engagement, accountability and a positive safety culture. Drive and support development and maintenance of the H&S Management System as per the legislative requirements across ROI and NI and align with our client requirements Carry out management system audits and inspections and manage a programme of corrective/preventative actions for continuous improvement to ensure the highest standards Act as the Management Representative for the H&S Management System Monitor, review and continuously improve the Integrated Management System to ensure ongoing compliance and operational effectiveness across the Island of Ireland. Support the implementation and development of risk management processes, including Risk Assessment, COSHH Assessment, CDM and IE Compliance Audits. Assist with the review and approval of our Supply Chain to ensure the information is in date and maintained. Education, Experience & Competencies: Extensive working knowledge of the Safety, Health and Welfare at Work Act 2005 and the Safety, Health and Welfare (Construction) Regulations 2013, CDM Regulations and UK Legislation Minimum of a Level 7 or higher qualification in Health and Safety Qualified and experienced Auditor on the ISO Standards Proven experience in developing, implementing and managing ISO-aligned management systems (ISO 45001 essential; ISO 14001 and ISO 9001 desirable). Vacancy Reference: PR/(phone number removed) Vacancy Owner: Jamie Harper (url removed) (+(Apply online only) () (phone number removed)
May 11, 2026
Full time
Country Safety Systems Manager Hybrid role with some Regional travel (Ireland & UK) Leading Industrial Manufacturing business, part of a wider UK&I organisation Job Overview Reporting to the H&S Director, the Country Safety Systems Manager will be responsible for managing the SMS as a single system to ensure all areas of Safety Management are integrated and work in a seamless manner. The Systems Manager will also be responsible for driving an integrated and standard approach to systems including: policy, procedures, processes and methodologies, training and operational controls. Key Responsibilities: Reporting to the H&S Director, Lead the development, implementation and continuous review of our Health & Systems across Ireland Work as part of a team in the delivery of our projects, build strong collaborative relationships across all levels of the organisation, promoting engagement, accountability and a positive safety culture. Drive and support development and maintenance of the H&S Management System as per the legislative requirements across ROI and NI and align with our client requirements Carry out management system audits and inspections and manage a programme of corrective/preventative actions for continuous improvement to ensure the highest standards Act as the Management Representative for the H&S Management System Monitor, review and continuously improve the Integrated Management System to ensure ongoing compliance and operational effectiveness across the Island of Ireland. Support the implementation and development of risk management processes, including Risk Assessment, COSHH Assessment, CDM and IE Compliance Audits. Assist with the review and approval of our Supply Chain to ensure the information is in date and maintained. Education, Experience & Competencies: Extensive working knowledge of the Safety, Health and Welfare at Work Act 2005 and the Safety, Health and Welfare (Construction) Regulations 2013, CDM Regulations and UK Legislation Minimum of a Level 7 or higher qualification in Health and Safety Qualified and experienced Auditor on the ISO Standards Proven experience in developing, implementing and managing ISO-aligned management systems (ISO 45001 essential; ISO 14001 and ISO 9001 desirable). Vacancy Reference: PR/(phone number removed) Vacancy Owner: Jamie Harper (url removed) (+(Apply online only) () (phone number removed)
About Us he Cambridge Trust is a charity providing scholarships to enable young people of outstanding academic merit and potential to take up their chosen course of study at the University of Cambridge. The Cambridge Trust operates at the heart of Cambridge s global academic community. Working with partners across the globe, the Trust provides the largest number of scholarships to international postgraduate students at Cambridge. We are now looking for a Communications and Events Manager to join the Cambridge Trust on a full-time, permanent basis. The University of Cambridge is one of the world's leading academic institutions, renowned for its excellence in education, research, and innovation. For nearly 800 years, the University has been at the forefront of groundbreaking discoveries, shaping global knowledge across diverse fields. The Benefits Salary of circa £43,000 - £47,0000 per annum - A generous package of benefits This is an incredible opportunity for a highly organised communications professional with social media and project management expertise to join our globally respected, purpose-driven organisation. You will have the perfect platform to bring fresh ideas to life, allowing you to build on your already impressive portfolio of engaging communications and events within one of the world s most prestigious academic environments. What s more, you ll join our Trust during an exciting period of growth and evolution, giving you the chance to contribute to ambitious plans that will expand our reach, influence and long-term impact. The Role As the Communications and Events Manager, you will deliver a range of communications activities and our annual event programme, enhancing our visibility and impact. Specifically, you will co-ordinate external communications across multiple channels, creating engaging content and working collaboratively with scholars, alumni and partners to deliver compelling campaigns and strengthen our online presence. Alongside this, you will plan and deliver our annual events programme, ensuring they are engaging, professionally delivered and provide an outstanding experience for attendees. Additionally, you will: - Maintain and update website content - Support newsletters, press materials and stakeholder communications - Ensure communications align with brand guidelines and tone of voice - Manage event logistics, budgets and vendor relationships - Support virtual and in-person event delivery - Act as a key contact for event-related enquiries About You To be considered as the Communications and Events Manager, you will need: - Experience creating engaging digital content across multiple platforms - Experience managing social media channels and planning content output - Experience planning and delivering projects from end to end - Excellent project management and organisational skills - Excellent interpersonal and stakeholder engagement skills - The ability to manage multiple priorities and deadlines - A degree in a relevant discipline or equivalent professional experience The closing date for this role is 31st May 2026. Other organisations may call this role Communications Manager, Events Manager, Marketing and Communications Manager, Engagement Manager, or Communications and Engagement Manager. Webrecruit, the University of Cambridge, and the Cambridge Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you d like to join us as a Communications and Events Manager, please apply via the button shown. T his vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 11, 2026
Full time
About Us he Cambridge Trust is a charity providing scholarships to enable young people of outstanding academic merit and potential to take up their chosen course of study at the University of Cambridge. The Cambridge Trust operates at the heart of Cambridge s global academic community. Working with partners across the globe, the Trust provides the largest number of scholarships to international postgraduate students at Cambridge. We are now looking for a Communications and Events Manager to join the Cambridge Trust on a full-time, permanent basis. The University of Cambridge is one of the world's leading academic institutions, renowned for its excellence in education, research, and innovation. For nearly 800 years, the University has been at the forefront of groundbreaking discoveries, shaping global knowledge across diverse fields. The Benefits Salary of circa £43,000 - £47,0000 per annum - A generous package of benefits This is an incredible opportunity for a highly organised communications professional with social media and project management expertise to join our globally respected, purpose-driven organisation. You will have the perfect platform to bring fresh ideas to life, allowing you to build on your already impressive portfolio of engaging communications and events within one of the world s most prestigious academic environments. What s more, you ll join our Trust during an exciting period of growth and evolution, giving you the chance to contribute to ambitious plans that will expand our reach, influence and long-term impact. The Role As the Communications and Events Manager, you will deliver a range of communications activities and our annual event programme, enhancing our visibility and impact. Specifically, you will co-ordinate external communications across multiple channels, creating engaging content and working collaboratively with scholars, alumni and partners to deliver compelling campaigns and strengthen our online presence. Alongside this, you will plan and deliver our annual events programme, ensuring they are engaging, professionally delivered and provide an outstanding experience for attendees. Additionally, you will: - Maintain and update website content - Support newsletters, press materials and stakeholder communications - Ensure communications align with brand guidelines and tone of voice - Manage event logistics, budgets and vendor relationships - Support virtual and in-person event delivery - Act as a key contact for event-related enquiries About You To be considered as the Communications and Events Manager, you will need: - Experience creating engaging digital content across multiple platforms - Experience managing social media channels and planning content output - Experience planning and delivering projects from end to end - Excellent project management and organisational skills - Excellent interpersonal and stakeholder engagement skills - The ability to manage multiple priorities and deadlines - A degree in a relevant discipline or equivalent professional experience The closing date for this role is 31st May 2026. Other organisations may call this role Communications Manager, Events Manager, Marketing and Communications Manager, Engagement Manager, or Communications and Engagement Manager. Webrecruit, the University of Cambridge, and the Cambridge Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you d like to join us as a Communications and Events Manager, please apply via the button shown. T his vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. As Compass grows, so do the opportunities for talented Children's Home Registered Managers. We're looking for enthusiastic, determined leaders who can make a real difference and help every house feel like a home. This opportunity will see you lead and inspire your own team. With your guidance, the team will ensure that the children living within the home have outstanding care, great role models and a safe place to call home. We want the very best people managing our children's homes, which is why we are offering a £5,000 relocation bonus to anyone willing to move to take up this role. This role offers a competitive base salary of ? , with the opportunity to earn up to £18,000 in annual bonuses, paid quarterly. Bonus eligibility is based on home occupancy and achieving a "Good" or "Outstanding" Ofsted rating. We are looking for someone who: Has a minimum of 5 years' experience in a position relevant to the residential care of children. At least 2 years in a role supervising and managing staff. Has their NVQ Level 3 In Children and Young People's Workforce. Has their Level 5 Diploma in Leadership and Management for Residential Childcare (England). Has achieved a "Good" or "Outstanding" grade within recent Ofsted Inspections. What makes Compass different? A designated psychologist within each homes and community. A dedicated education service. Industry-leading training and support with renowned psychologists. Direct therapeutic work with children. A member of Community of Communities. Child-centred budgets and homes decorated to the highest standard. Supportive and reliable on-call system. A wide range of organisational support from IT, HR and Marketing and bespoke database systems, giving you the time to do what is important within your home. Why work for Compass? A competitive salary which includes a range of performance-related bonuses. Up to £5,000 relocation package if you relocate in order to take this role. Annual leave starts at 26 days, in addition to bank holidays, and increases to 28 days following two years of continuous service (Capped at 28 days). Receive an additional 3.5 days of leave (one for your birthday, one for health and wellbeing, one to volunteer and a half day for festive celebrations). Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice. Receive support through your Ofsted inspections. Training options for Level 7 and therapeutic training qualifications. Engagement days, individual team building and house holidays. An experienced staff team of your choice with a Deputy Manager, Seniors and Support Workers. With MediCash, receive cash back for medical and wellbeing appointments such as dental treatment/check-ups, optical care, physiotherapy and more. Group Life Assurance Scheme: upon successful completion of you probation review, 3 times your annual salary will be provided to your designated beneficiary, should you die whilst employed at Compass.
May 11, 2026
Full time
Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. As Compass grows, so do the opportunities for talented Children's Home Registered Managers. We're looking for enthusiastic, determined leaders who can make a real difference and help every house feel like a home. This opportunity will see you lead and inspire your own team. With your guidance, the team will ensure that the children living within the home have outstanding care, great role models and a safe place to call home. We want the very best people managing our children's homes, which is why we are offering a £5,000 relocation bonus to anyone willing to move to take up this role. This role offers a competitive base salary of ? , with the opportunity to earn up to £18,000 in annual bonuses, paid quarterly. Bonus eligibility is based on home occupancy and achieving a "Good" or "Outstanding" Ofsted rating. We are looking for someone who: Has a minimum of 5 years' experience in a position relevant to the residential care of children. At least 2 years in a role supervising and managing staff. Has their NVQ Level 3 In Children and Young People's Workforce. Has their Level 5 Diploma in Leadership and Management for Residential Childcare (England). Has achieved a "Good" or "Outstanding" grade within recent Ofsted Inspections. What makes Compass different? A designated psychologist within each homes and community. A dedicated education service. Industry-leading training and support with renowned psychologists. Direct therapeutic work with children. A member of Community of Communities. Child-centred budgets and homes decorated to the highest standard. Supportive and reliable on-call system. A wide range of organisational support from IT, HR and Marketing and bespoke database systems, giving you the time to do what is important within your home. Why work for Compass? A competitive salary which includes a range of performance-related bonuses. Up to £5,000 relocation package if you relocate in order to take this role. Annual leave starts at 26 days, in addition to bank holidays, and increases to 28 days following two years of continuous service (Capped at 28 days). Receive an additional 3.5 days of leave (one for your birthday, one for health and wellbeing, one to volunteer and a half day for festive celebrations). Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice. Receive support through your Ofsted inspections. Training options for Level 7 and therapeutic training qualifications. Engagement days, individual team building and house holidays. An experienced staff team of your choice with a Deputy Manager, Seniors and Support Workers. With MediCash, receive cash back for medical and wellbeing appointments such as dental treatment/check-ups, optical care, physiotherapy and more. Group Life Assurance Scheme: upon successful completion of you probation review, 3 times your annual salary will be provided to your designated beneficiary, should you die whilst employed at Compass.
Job Title: Business Admin Support Department: Operations / Administration Reporting To: Directors / Operations Manager Location: Oldbury Salary: £26,000 - £28,000 per annum Contract Type: Full-Time / Permanent Role Overview We are looking for an organised, proactive, and detail-focused Business Admin Support professional to support the day-to-day operations of the business across administration, payroll, education services, compliance, and operational functions. The successful candidate will play a key role in ensuring smooth internal processes, excellent communication across teams, and high standards of support for staff, tutors, clients, and external stakeholders. This role requires excellent organisational skills, the ability to manage multiple priorities, and confidence working in a fast-paced environment. Key ResponsibilitiesGeneral Administration Provide day-to-day administrative support across the business Answer and direct incoming telephone calls and email enquiries Maintain accurate records, databases, and internal systems Prepare and distribute reports, meeting notes, and business updates Support onboarding and administration for new staff and contractors Coordinate office supplies and general workplace requirements Process staff expenses and administrative documentation Support internal communication across departments and teams Assist with staff engagement initiatives and reward schemes Ensure administrative tasks are completed accurately and within required timescales Payroll & Finance Administration Support payroll processing and timesheet administration Assist with invoicing and finance-related administration Respond to payroll and payment enquiries professionally and efficiently Maintain accurate payroll and finance records Support the processing of payroll documentation and related paperwork Operational Support Coordinate meetings, inductions, and online training sessions Support the administration of active assignments and operational activities Liaise with managers and team members regarding updates and requirements Assist with scheduling, tracking, and maintaining operational records Provide administrative support for ongoing projects and service delivery Compliance & Data Administration Maintain accurate compliance and audit records Monitor documentation and follow up outstanding information where required Support training enrolment, tracking, and completion monitoring Ensure company systems and records are updated accurately Assist with maintaining compliance processes and internal procedures Communication & Reporting Communicate professionally with staff, clients, contractors, and external stakeholders Send routine communications, updates, and information requests Gather and review feedback information and escalate where appropriate Produce reports and summaries for management teams Support the coordination and distribution of business information Person SpecificationEssential Skills & Experience Previous administration or office support experience Strong organisational and time management skills Excellent written and verbal communication skills High level of accuracy and attention to detail Ability to manage multiple tasks and deadlines Confident using Microsoft Office systems including Word, Excel, Outlook, and Teams Ability to work independently and collaboratively within a team Professional and confidential approach to work Desirable Skills & Experience Experience within education, recruitment, or professional services environments Familiarity with payroll or finance administration Experience using CRM or database systems Understanding of compliance and data management processes Business Administration qualification or equivalent Personal Attributes Reliable and dependable Proactive and solution-focused Positive and adaptable attitude Strong interpersonal skills Ability to build professional relationships with internal and external stakeholders Willingness to learn and develop within the role Benefits Competitive salary Ongoing training and development opportunities Supportive working environment Career progression opportunities Pension scheme and holiday entitlement
May 11, 2026
Full time
Job Title: Business Admin Support Department: Operations / Administration Reporting To: Directors / Operations Manager Location: Oldbury Salary: £26,000 - £28,000 per annum Contract Type: Full-Time / Permanent Role Overview We are looking for an organised, proactive, and detail-focused Business Admin Support professional to support the day-to-day operations of the business across administration, payroll, education services, compliance, and operational functions. The successful candidate will play a key role in ensuring smooth internal processes, excellent communication across teams, and high standards of support for staff, tutors, clients, and external stakeholders. This role requires excellent organisational skills, the ability to manage multiple priorities, and confidence working in a fast-paced environment. Key ResponsibilitiesGeneral Administration Provide day-to-day administrative support across the business Answer and direct incoming telephone calls and email enquiries Maintain accurate records, databases, and internal systems Prepare and distribute reports, meeting notes, and business updates Support onboarding and administration for new staff and contractors Coordinate office supplies and general workplace requirements Process staff expenses and administrative documentation Support internal communication across departments and teams Assist with staff engagement initiatives and reward schemes Ensure administrative tasks are completed accurately and within required timescales Payroll & Finance Administration Support payroll processing and timesheet administration Assist with invoicing and finance-related administration Respond to payroll and payment enquiries professionally and efficiently Maintain accurate payroll and finance records Support the processing of payroll documentation and related paperwork Operational Support Coordinate meetings, inductions, and online training sessions Support the administration of active assignments and operational activities Liaise with managers and team members regarding updates and requirements Assist with scheduling, tracking, and maintaining operational records Provide administrative support for ongoing projects and service delivery Compliance & Data Administration Maintain accurate compliance and audit records Monitor documentation and follow up outstanding information where required Support training enrolment, tracking, and completion monitoring Ensure company systems and records are updated accurately Assist with maintaining compliance processes and internal procedures Communication & Reporting Communicate professionally with staff, clients, contractors, and external stakeholders Send routine communications, updates, and information requests Gather and review feedback information and escalate where appropriate Produce reports and summaries for management teams Support the coordination and distribution of business information Person SpecificationEssential Skills & Experience Previous administration or office support experience Strong organisational and time management skills Excellent written and verbal communication skills High level of accuracy and attention to detail Ability to manage multiple tasks and deadlines Confident using Microsoft Office systems including Word, Excel, Outlook, and Teams Ability to work independently and collaboratively within a team Professional and confidential approach to work Desirable Skills & Experience Experience within education, recruitment, or professional services environments Familiarity with payroll or finance administration Experience using CRM or database systems Understanding of compliance and data management processes Business Administration qualification or equivalent Personal Attributes Reliable and dependable Proactive and solution-focused Positive and adaptable attitude Strong interpersonal skills Ability to build professional relationships with internal and external stakeholders Willingness to learn and develop within the role Benefits Competitive salary Ongoing training and development opportunities Supportive working environment Career progression opportunities Pension scheme and holiday entitlement
American Institute of Certified Public Accountants
Job Description - Senior Manager - Global Engagement Strategy & Support (Fixed-Term Contract) (C) Senior Manager - Global Engagement Strategy & Support (Fixed-Term Contract) - (C) About the Role You will lead a member engagement team that ensures that our members, students and customers receive an excellent experience and that the member experience is at the heart of everything that we do. You will ensure that the Global Engagement Centres in our UK, South Africa and Kuala Lumpur sites deliver value to the Association that includes improving member satisfaction and building loyalty and achieving a revenue goals. You will report to the Senior Director - Global Engagement Centre and line manage 6 direct reports. You will use a hybrid in office / remote work schedule. This role is a fixed-term contract for 12-18 months. You Will Contribute to the Global Member Engagement strategy Improve our member and student satisfaction and engagement, creating value for the Association. Create a culture of continuous improvement, analysing and review all performance information to identify trends, training needs and issues Identify and act upon opportunities creating 'compelling stories' to maximise revenue performance and improve the member experience Advocate for the team to change processes or workflows that hinder member satisfaction or increases members' efforts to work with us. Review the satisfaction performance scores and ensure the survey continues to capture the relevant service experience from customers. Manage the workforce capacity plan to provide a hiring process that supports talent acquisition, following the needs of department and targeted attrition Set clear direction for all staff through Goals, reviewing performance, and recommending suitable development opportunities Implement the agreed coaching programme and provide mentoring Ensure the UK GEC has a comprehensive business continuity plan in place. Develop relationships with other teams to ensure the Association improves the experience that we offer our members. Develop a highly engaged culture that delivers through role modelling behaviours, and inspiring and developing the teams to meet targets. Employee engagement - motivate teams to produce a motivated engagement to our members You Have Background leading operational teams delivering on inbound and outbound Goals across multiple global call-centre sites Experience working within Salesforce CRM and telephone platforms driving system and process improvements. Prior experience driving transformation and automation of back office processes How We Support You We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, pension plan, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognise that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued developlement About Us At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
May 11, 2026
Full time
Job Description - Senior Manager - Global Engagement Strategy & Support (Fixed-Term Contract) (C) Senior Manager - Global Engagement Strategy & Support (Fixed-Term Contract) - (C) About the Role You will lead a member engagement team that ensures that our members, students and customers receive an excellent experience and that the member experience is at the heart of everything that we do. You will ensure that the Global Engagement Centres in our UK, South Africa and Kuala Lumpur sites deliver value to the Association that includes improving member satisfaction and building loyalty and achieving a revenue goals. You will report to the Senior Director - Global Engagement Centre and line manage 6 direct reports. You will use a hybrid in office / remote work schedule. This role is a fixed-term contract for 12-18 months. You Will Contribute to the Global Member Engagement strategy Improve our member and student satisfaction and engagement, creating value for the Association. Create a culture of continuous improvement, analysing and review all performance information to identify trends, training needs and issues Identify and act upon opportunities creating 'compelling stories' to maximise revenue performance and improve the member experience Advocate for the team to change processes or workflows that hinder member satisfaction or increases members' efforts to work with us. Review the satisfaction performance scores and ensure the survey continues to capture the relevant service experience from customers. Manage the workforce capacity plan to provide a hiring process that supports talent acquisition, following the needs of department and targeted attrition Set clear direction for all staff through Goals, reviewing performance, and recommending suitable development opportunities Implement the agreed coaching programme and provide mentoring Ensure the UK GEC has a comprehensive business continuity plan in place. Develop relationships with other teams to ensure the Association improves the experience that we offer our members. Develop a highly engaged culture that delivers through role modelling behaviours, and inspiring and developing the teams to meet targets. Employee engagement - motivate teams to produce a motivated engagement to our members You Have Background leading operational teams delivering on inbound and outbound Goals across multiple global call-centre sites Experience working within Salesforce CRM and telephone platforms driving system and process improvements. Prior experience driving transformation and automation of back office processes How We Support You We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, pension plan, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognise that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued developlement About Us At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. As Compass grows, so do the opportunities for talented Children's Home Registered Managers. We're looking for enthusiastic, determined leaders who can make a real difference and help every house feel like a home. This opportunity will see you lead and inspire your own team. With your guidance, the team will ensure that the children living within the home have outstanding care, great role models and a safe place to call home. We want the very best people managing our children's homes, which is why we are offering a £5,000 relocation bonus to anyone willing to move to take up this role. This role offers a competitive base salary of £49,268 - £56,768 , with the opportunity to earn up to £18,000 in annual bonuses, paid quarterly. Bonus eligibility is based on home occupancy and achieving a "Good" or "Outstanding" Ofsted rating. We are looking for someone who: Has a minimum of 5 years' experience in a position relevant to the residential care of children. At least 2 years in a role supervising and managing staff. Has their NVQ Level 3 In Children and Young People's Workforce. Has their Level 5 Diploma in Leadership and Management for Residential Childcare (England). Has achieved a "Good" or "Outstanding" grade within recent Ofsted Inspections. What makes Compass different? A designated psychologist within each homes and community. A dedicated education service. Industry-leading training and support with renowned psychologists. Direct therapeutic work with children. A member of Community of Communities. Child-centred budgets and homes decorated to the highest standard. Supportive and reliable on-call system. A wide range of organisational support from IT, HR and Marketing and bespoke database systems, giving you the time to do what is important within your home. Why work for Compass? A competitive salary which includes a range of performance-related bonuses. Up to £5,000 relocation package if you relocate in order to take this role. Annual leave starts at 26 days, in addition to bank holidays, and increases to 28 days following two years of continuous service (Capped at 28 days). Receive an additional 3.5 days of leave (one for your birthday, one for health and wellbeing, one to volunteer and a half day for festive celebrations). Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice. Receive support through your Ofsted inspections. Training options for Level 7 and therapeutic training qualifications. Engagement days, individual team building and house holidays. An experienced staff team of your choice with a Deputy Manager, Seniors and Support Workers. With MediCash, receive cash back for medical and wellbeing appointments such as dental treatment/check-ups, optical care, physiotherapy and more. Group Life Assurance Scheme: upon successful completion of you probation review, 3 times your annual salary will be provided to your designated beneficiary, should you die whilst employed at Compass.
May 11, 2026
Full time
Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. As Compass grows, so do the opportunities for talented Children's Home Registered Managers. We're looking for enthusiastic, determined leaders who can make a real difference and help every house feel like a home. This opportunity will see you lead and inspire your own team. With your guidance, the team will ensure that the children living within the home have outstanding care, great role models and a safe place to call home. We want the very best people managing our children's homes, which is why we are offering a £5,000 relocation bonus to anyone willing to move to take up this role. This role offers a competitive base salary of £49,268 - £56,768 , with the opportunity to earn up to £18,000 in annual bonuses, paid quarterly. Bonus eligibility is based on home occupancy and achieving a "Good" or "Outstanding" Ofsted rating. We are looking for someone who: Has a minimum of 5 years' experience in a position relevant to the residential care of children. At least 2 years in a role supervising and managing staff. Has their NVQ Level 3 In Children and Young People's Workforce. Has their Level 5 Diploma in Leadership and Management for Residential Childcare (England). Has achieved a "Good" or "Outstanding" grade within recent Ofsted Inspections. What makes Compass different? A designated psychologist within each homes and community. A dedicated education service. Industry-leading training and support with renowned psychologists. Direct therapeutic work with children. A member of Community of Communities. Child-centred budgets and homes decorated to the highest standard. Supportive and reliable on-call system. A wide range of organisational support from IT, HR and Marketing and bespoke database systems, giving you the time to do what is important within your home. Why work for Compass? A competitive salary which includes a range of performance-related bonuses. Up to £5,000 relocation package if you relocate in order to take this role. Annual leave starts at 26 days, in addition to bank holidays, and increases to 28 days following two years of continuous service (Capped at 28 days). Receive an additional 3.5 days of leave (one for your birthday, one for health and wellbeing, one to volunteer and a half day for festive celebrations). Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice. Receive support through your Ofsted inspections. Training options for Level 7 and therapeutic training qualifications. Engagement days, individual team building and house holidays. An experienced staff team of your choice with a Deputy Manager, Seniors and Support Workers. With MediCash, receive cash back for medical and wellbeing appointments such as dental treatment/check-ups, optical care, physiotherapy and more. Group Life Assurance Scheme: upon successful completion of you probation review, 3 times your annual salary will be provided to your designated beneficiary, should you die whilst employed at Compass.
HR Advisor - Full time, permanent Location: Milton Keynes / Bromsgrove Salary: Up to 32,500 per annum dependent upon experience Benefits: 30 days' annual leave increasing to 35 days with length of service plus Bank Holidays Company pension scheme Life insurance x2 Employee discount scheme Free on-site parking Due to continued growth across our education provision, Polaris is recruiting an experienced and proactive HR Advisor to support our schools and education settings. This is a key role within a growing HR function, providing day-to-day HR and employee relations support to school leaders and managers, ensuring consistent, pragmatic and compliant HR advice aligned with education sector expectations. Based in one of our hubs in Milton Keynes or Bromsgrove with hybrid working, the role will involve regular engagement with schools and occasional UK-wide travel, including overnight stays where required. This is an excellent opportunity for an HR professional who enjoys working closely with school leaders, understands the pace and complexity of education environments and wants to develop their career within a purpose-led organisation. Key Responsibilities Provide first-line HR and employee relations support to headteachers, school leadership teams and managers across Polaris schools and the wider community. Take the lead on employee relations cases, including investigations, disciplinaries, grievances and capability processes in consultation with the HR Business Partner. Advise and support managers on absence management, performance concerns and employee wellbeing matters. Manage employee lifecycle activities, including maternity and family leave, flexible working requests, occupational health referrals and reasonable adjustments. Support organisational change within schools, including restructures, TUPE-related activity and consultation processes. Assist with HR compliance and due diligence, ensuring personnel files and documentation meet safeguarding and regulatory standards. Support the review and implementation of HR policies and procedures, ensuring they are appropriate for school environments. Manage HR projects within the schools' remit and contribute to continuous improvement across the HR service. Build strong, trusted relationships with school leaders, acting as a professional and approachable HR partner. Ensure confidentiality, accuracy and professionalism at all times. About You You will be an organised and confident HR professional who can balance compliance with a practical, people-centred approach. Essential Skills and Experience Proven HR and employee relations experience. Strong communication skills with the confidence to advise and influence school leaders. Ability to manage a high volume and varied caseload. Excellent attention to detail and strong organisational skills. Ability to work independently and manage competing priorities. Confident using the Microsoft Office suite. Full driving licence and access to a vehicle. Desirable (but not essential) Experience supporting schools or education settings. Experience in a multi-site or regional HR role. CIPD Level 5 qualification (or working towards). Experience supporting complex or sensitive employee relations cases. About Polaris We are Polaris, one of the UK's largest leading communities of children's service providers. Within our community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as leaving care services, children's residential homes, schools and education provisions and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. If this role sounds like it could be for you, we would love to hear from you. Interviews will take place on site (Milton Keynes or Bromsgrove depending on candidates' location), week commencing the 18th May. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:Human Resources,
May 11, 2026
Full time
HR Advisor - Full time, permanent Location: Milton Keynes / Bromsgrove Salary: Up to 32,500 per annum dependent upon experience Benefits: 30 days' annual leave increasing to 35 days with length of service plus Bank Holidays Company pension scheme Life insurance x2 Employee discount scheme Free on-site parking Due to continued growth across our education provision, Polaris is recruiting an experienced and proactive HR Advisor to support our schools and education settings. This is a key role within a growing HR function, providing day-to-day HR and employee relations support to school leaders and managers, ensuring consistent, pragmatic and compliant HR advice aligned with education sector expectations. Based in one of our hubs in Milton Keynes or Bromsgrove with hybrid working, the role will involve regular engagement with schools and occasional UK-wide travel, including overnight stays where required. This is an excellent opportunity for an HR professional who enjoys working closely with school leaders, understands the pace and complexity of education environments and wants to develop their career within a purpose-led organisation. Key Responsibilities Provide first-line HR and employee relations support to headteachers, school leadership teams and managers across Polaris schools and the wider community. Take the lead on employee relations cases, including investigations, disciplinaries, grievances and capability processes in consultation with the HR Business Partner. Advise and support managers on absence management, performance concerns and employee wellbeing matters. Manage employee lifecycle activities, including maternity and family leave, flexible working requests, occupational health referrals and reasonable adjustments. Support organisational change within schools, including restructures, TUPE-related activity and consultation processes. Assist with HR compliance and due diligence, ensuring personnel files and documentation meet safeguarding and regulatory standards. Support the review and implementation of HR policies and procedures, ensuring they are appropriate for school environments. Manage HR projects within the schools' remit and contribute to continuous improvement across the HR service. Build strong, trusted relationships with school leaders, acting as a professional and approachable HR partner. Ensure confidentiality, accuracy and professionalism at all times. About You You will be an organised and confident HR professional who can balance compliance with a practical, people-centred approach. Essential Skills and Experience Proven HR and employee relations experience. Strong communication skills with the confidence to advise and influence school leaders. Ability to manage a high volume and varied caseload. Excellent attention to detail and strong organisational skills. Ability to work independently and manage competing priorities. Confident using the Microsoft Office suite. Full driving licence and access to a vehicle. Desirable (but not essential) Experience supporting schools or education settings. Experience in a multi-site or regional HR role. CIPD Level 5 qualification (or working towards). Experience supporting complex or sensitive employee relations cases. About Polaris We are Polaris, one of the UK's largest leading communities of children's service providers. Within our community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as leaving care services, children's residential homes, schools and education provisions and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. If this role sounds like it could be for you, we would love to hear from you. Interviews will take place on site (Milton Keynes or Bromsgrove depending on candidates' location), week commencing the 18th May. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:Human Resources,
Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. As Compass grows, so do the opportunities for talented Children's Home Registered Managers. We're looking for enthusiastic, determined leaders who can make a real difference and help every house feel like a home. This opportunity will see you lead and inspire your own team. With your guidance, the team will ensure that the children living within the home have outstanding care, great role models and a safe place to call home. We want the very best people managing our children's homes, which is why we are offering a £5,000 relocation bonus to anyone willing to move to take up this role. This role offers a competitive base salary of £51,731 - £56,768, with the opportunity to earn up to £18,000 in annual bonuses, paid quarterly. Bonus eligibility is based on home occupancy and achieving a "Good" or "Outstanding" Ofsted rating. We are looking for someone who: Has a minimum of 5 years' experience in a position relevant to the residential care of children. At least 2 years in a role supervising and managing staff. Has their NVQ Level 3 In Children and Young People's Workforce. Has their Level 5 Diploma in Leadership and Management for Residential Childcare (England). Has achieved a "Good" or "Outstanding" grade within recent Ofsted Inspections. What makes Compass different? A designated psychologist within each homes and community. A dedicated education service. Industry-leading training and support with renowned psychologists. Direct therapeutic work with children. A member of Community of Communities. Child-centred budgets and homes decorated to the highest standard. Supportive and reliable on-call system. A wide range of organisational support from IT, HR and Marketing and bespoke database systems, giving you the time to do what is important within your home. Why work for Compass? A competitive salary which includes a range of performance-related bonuses. Up to £5,000 relocation package if you relocate in order to take this role. Annual leave starts at 26 days, in addition to bank holidays, and increases to 28 days following two years of continuous service (Capped at 28 days). Receive an additional 3.5 days of leave (one for your birthday, one for health and wellbeing, one to volunteer and a half day for festive celebrations). Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice. Receive support through your Ofsted inspections. Training options for Level 7 and therapeutic training qualifications. Engagement days, individual team building and house holidays. An experienced staff team of your choice with a Deputy Manager, Seniors and Support Workers. With MediCash, receive cash back for medical and wellbeing appointments such as dental treatment/check-ups, optical care, physiotherapy and more. Group Life Assurance Scheme: upon successful completion of you probation review, 3 times your annual salary will be provided to your designated beneficiary, should you die whilst employed at Compass.
May 11, 2026
Full time
Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. As Compass grows, so do the opportunities for talented Children's Home Registered Managers. We're looking for enthusiastic, determined leaders who can make a real difference and help every house feel like a home. This opportunity will see you lead and inspire your own team. With your guidance, the team will ensure that the children living within the home have outstanding care, great role models and a safe place to call home. We want the very best people managing our children's homes, which is why we are offering a £5,000 relocation bonus to anyone willing to move to take up this role. This role offers a competitive base salary of £51,731 - £56,768, with the opportunity to earn up to £18,000 in annual bonuses, paid quarterly. Bonus eligibility is based on home occupancy and achieving a "Good" or "Outstanding" Ofsted rating. We are looking for someone who: Has a minimum of 5 years' experience in a position relevant to the residential care of children. At least 2 years in a role supervising and managing staff. Has their NVQ Level 3 In Children and Young People's Workforce. Has their Level 5 Diploma in Leadership and Management for Residential Childcare (England). Has achieved a "Good" or "Outstanding" grade within recent Ofsted Inspections. What makes Compass different? A designated psychologist within each homes and community. A dedicated education service. Industry-leading training and support with renowned psychologists. Direct therapeutic work with children. A member of Community of Communities. Child-centred budgets and homes decorated to the highest standard. Supportive and reliable on-call system. A wide range of organisational support from IT, HR and Marketing and bespoke database systems, giving you the time to do what is important within your home. Why work for Compass? A competitive salary which includes a range of performance-related bonuses. Up to £5,000 relocation package if you relocate in order to take this role. Annual leave starts at 26 days, in addition to bank holidays, and increases to 28 days following two years of continuous service (Capped at 28 days). Receive an additional 3.5 days of leave (one for your birthday, one for health and wellbeing, one to volunteer and a half day for festive celebrations). Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice. Receive support through your Ofsted inspections. Training options for Level 7 and therapeutic training qualifications. Engagement days, individual team building and house holidays. An experienced staff team of your choice with a Deputy Manager, Seniors and Support Workers. With MediCash, receive cash back for medical and wellbeing appointments such as dental treatment/check-ups, optical care, physiotherapy and more. Group Life Assurance Scheme: upon successful completion of you probation review, 3 times your annual salary will be provided to your designated beneficiary, should you die whilst employed at Compass.
Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. As Compass grows, so do the opportunities for talented Children's Home Registered Managers. We're looking for enthusiastic, determined leaders who can make a real difference and help every house feel like a home. This opportunity will see you lead and inspire your own team. With your guidance, the team will ensure that the children living within the home have outstanding care, great role models and a safe place to call home. We want the very best people managing our children's homes, which is why we are offering a £5,000 relocation bonus to anyone willing to move to take up this role. This role offers a competitive base salary of £49,268 - £56,768 , with the opportunity to earn up to £18,000 in annual bonuses, paid quarterly. Bonus eligibility is based on home occupancy and achieving a "Good" or "Outstanding" Ofsted rating. We are looking for someone who: Has a minimum of 5 years' experience in a position relevant to the residential care of children. At least 2 years in a role supervising and managing staff. Has their NVQ Level 3 In Children and Young People's Workforce. Has their Level 5 Diploma in Leadership and Management for Residential Childcare (England). Has achieved a "Good" or "Outstanding" grade within recent Ofsted Inspections. What makes Compass different? A designated psychologist within each homes and community. A dedicated education service. Industry-leading training and support with renowned psychologists. Direct therapeutic work with children. A member of Community of Communities. Child-centred budgets and homes decorated to the highest standard. Supportive and reliable on-call system. A wide range of organisational support from IT, HR and Marketing and bespoke database systems, giving you the time to do what is important within your home. Why work for Compass? A competitive salary which includes a range of performance-related bonuses. Up to £5,000 relocation package if you relocate in order to take this role. Annual leave starts at 26 days, in addition to bank holidays, and increases to 28 days following two years of continuous service (Capped at 28 days). Receive an additional 3.5 days of leave (one for your birthday, one for health and wellbeing, one to volunteer and a half day for festive celebrations). Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice. Receive support through your Ofsted inspections. Training options for Level 7 and therapeutic training qualifications. Engagement days, individual team building and house holidays. An experienced staff team of your choice with a Deputy Manager, Seniors and Support Workers. With MediCash, receive cash back for medical and wellbeing appointments such as dental treatment/check-ups, optical care, physiotherapy and more. Group Life Assurance Scheme: upon successful completion of you probation review, 3 times your annual salary will be provided to your designated beneficiary, should you die whilst employed at Compass.
May 11, 2026
Full time
Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. As Compass grows, so do the opportunities for talented Children's Home Registered Managers. We're looking for enthusiastic, determined leaders who can make a real difference and help every house feel like a home. This opportunity will see you lead and inspire your own team. With your guidance, the team will ensure that the children living within the home have outstanding care, great role models and a safe place to call home. We want the very best people managing our children's homes, which is why we are offering a £5,000 relocation bonus to anyone willing to move to take up this role. This role offers a competitive base salary of £49,268 - £56,768 , with the opportunity to earn up to £18,000 in annual bonuses, paid quarterly. Bonus eligibility is based on home occupancy and achieving a "Good" or "Outstanding" Ofsted rating. We are looking for someone who: Has a minimum of 5 years' experience in a position relevant to the residential care of children. At least 2 years in a role supervising and managing staff. Has their NVQ Level 3 In Children and Young People's Workforce. Has their Level 5 Diploma in Leadership and Management for Residential Childcare (England). Has achieved a "Good" or "Outstanding" grade within recent Ofsted Inspections. What makes Compass different? A designated psychologist within each homes and community. A dedicated education service. Industry-leading training and support with renowned psychologists. Direct therapeutic work with children. A member of Community of Communities. Child-centred budgets and homes decorated to the highest standard. Supportive and reliable on-call system. A wide range of organisational support from IT, HR and Marketing and bespoke database systems, giving you the time to do what is important within your home. Why work for Compass? A competitive salary which includes a range of performance-related bonuses. Up to £5,000 relocation package if you relocate in order to take this role. Annual leave starts at 26 days, in addition to bank holidays, and increases to 28 days following two years of continuous service (Capped at 28 days). Receive an additional 3.5 days of leave (one for your birthday, one for health and wellbeing, one to volunteer and a half day for festive celebrations). Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice. Receive support through your Ofsted inspections. Training options for Level 7 and therapeutic training qualifications. Engagement days, individual team building and house holidays. An experienced staff team of your choice with a Deputy Manager, Seniors and Support Workers. With MediCash, receive cash back for medical and wellbeing appointments such as dental treatment/check-ups, optical care, physiotherapy and more. Group Life Assurance Scheme: upon successful completion of you probation review, 3 times your annual salary will be provided to your designated beneficiary, should you die whilst employed at Compass.
Quality Assurance Manager - Awarding Organisation (Vocational Education) On-site: Rotherham, England, United Kingdom Salary: £35,000 Job Type: Full-Time, Permanent Working Pattern: 37.5 hours per week Description We create valuable, cutting-edge qualifications for FE Colleges, Private Training Providers, Schools, Employers, and many other organisations both in the UK and overseas. Focus Awards is actively looking for an organised, efficient, and personable Quality Assurance Manager with strong, demonstrable experience as a qualified EQA in the Sports, Recreation, and/or Hair and Beauty Sectors. This is a full-time position, based primarily at the Head Office in Rotherham, South Yorkshire. However, depending on the successful candidate's location, remote working with occasional travel to the office in Rotherham may be considered. Qualifications Required Level 4 Award in the External Quality Assurance of Assessment Processes and Practice (RQF) (or equivalent, e.g. ENTO Unit V2 / D35) Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) Level 3 Certificate in Assessing Vocational Achievement (or equivalent assessing qualification) Master's Degree in a relevant subject area (e.g. Sport, Beauty, or related discipline) Licence/Certification: Full Clean Driving Licence Key Responsibilities Quality Assurance Operations - Oversee and deliver all quality assurance activities to ensure compliance with regulatory requirements and internal standards. This includes centre approval and monitoring, EQA allocation and performance management, external quality assurance activity, assessment quality and consistency, and the management of sanctions, appeals, and malpractice/maladministration investigations. Governance and Compliance - Maintain and develop QA policies, procedures, and documentation, ensuring audit readiness and alignment with regulatory expectations. Lead on regulatory audits, self-assessment, and the management of Reasonable Adjustments and Special Considerations. Stakeholder and EQA Management - Recruit, train, standardise, and manage EQAs, ensuring consistent and high-quality delivery. Provide guidance and support to centres and internal teams, and ensure clear, timely reporting and communication across all QA activity. Development, Delivery and Continuous Improvement - Contribute to qualification development, business growth, and centre engagement. Lead CPD, standardisation, QA events, and continuous improvement activity, and represent the organisation where required to support quality, compliance, and service delivery. To apply for the Quality Assurance Manager role based in Rotherham, please send a copy of your CV along with a short covering note outlining your relevant experience and suitability for the role, using the apply button provided.
May 11, 2026
Full time
Quality Assurance Manager - Awarding Organisation (Vocational Education) On-site: Rotherham, England, United Kingdom Salary: £35,000 Job Type: Full-Time, Permanent Working Pattern: 37.5 hours per week Description We create valuable, cutting-edge qualifications for FE Colleges, Private Training Providers, Schools, Employers, and many other organisations both in the UK and overseas. Focus Awards is actively looking for an organised, efficient, and personable Quality Assurance Manager with strong, demonstrable experience as a qualified EQA in the Sports, Recreation, and/or Hair and Beauty Sectors. This is a full-time position, based primarily at the Head Office in Rotherham, South Yorkshire. However, depending on the successful candidate's location, remote working with occasional travel to the office in Rotherham may be considered. Qualifications Required Level 4 Award in the External Quality Assurance of Assessment Processes and Practice (RQF) (or equivalent, e.g. ENTO Unit V2 / D35) Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) Level 3 Certificate in Assessing Vocational Achievement (or equivalent assessing qualification) Master's Degree in a relevant subject area (e.g. Sport, Beauty, or related discipline) Licence/Certification: Full Clean Driving Licence Key Responsibilities Quality Assurance Operations - Oversee and deliver all quality assurance activities to ensure compliance with regulatory requirements and internal standards. This includes centre approval and monitoring, EQA allocation and performance management, external quality assurance activity, assessment quality and consistency, and the management of sanctions, appeals, and malpractice/maladministration investigations. Governance and Compliance - Maintain and develop QA policies, procedures, and documentation, ensuring audit readiness and alignment with regulatory expectations. Lead on regulatory audits, self-assessment, and the management of Reasonable Adjustments and Special Considerations. Stakeholder and EQA Management - Recruit, train, standardise, and manage EQAs, ensuring consistent and high-quality delivery. Provide guidance and support to centres and internal teams, and ensure clear, timely reporting and communication across all QA activity. Development, Delivery and Continuous Improvement - Contribute to qualification development, business growth, and centre engagement. Lead CPD, standardisation, QA events, and continuous improvement activity, and represent the organisation where required to support quality, compliance, and service delivery. To apply for the Quality Assurance Manager role based in Rotherham, please send a copy of your CV along with a short covering note outlining your relevant experience and suitability for the role, using the apply button provided.
Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. As Compass grows, so do the opportunities for talented Children's Home Registered Managers. We're looking for enthusiastic, determined leaders who can make a real difference and help every house feel like a home. This opportunity will see you lead and inspire your own team. With your guidance, the team will ensure that the children living within the home have outstanding care, great role models and a safe place to call home. We want the very best people managing our children's homes, which is why we are offering a £5,000 relocation bonus to anyone willing to move to take up this role. This role offers a competitive base salary of £49,268 - £56,768, with the opportunity to earn up to £18,000 in annual bonuses, paid quarterly. Bonus eligibility is based on home occupancy and achieving a "Good" or "Outstanding" Ofsted rating. We are looking for someone who: Has a minimum of 5 years' experience in a position relevant to the residential care of children. At least 2 years in a role supervising and managing staff. Has their NVQ Level 3 In Children and Young People's Workforce. Has their Level 5 Diploma in Leadership and Management for Residential Childcare (England). Has achieved a "Good" or "Outstanding" grade within recent Ofsted Inspections. What makes Compass different? A designated psychologist within each homes and community. A dedicated education service. Industry-leading training and support with renowned psychologists. Direct therapeutic work with children. A member of Community of Communities. Child-centred budgets and homes decorated to the highest standard. Supportive and reliable on-call system. A wide range of organisational support from IT, HR and Marketing and bespoke database systems, giving you the time to do what is important within your home. Why work for Compass? A competitive salary which includes a range of performance-related bonuses. Up to £5,000 relocation package if you relocate in order to take this role. Annual leave starts at 26 days, in addition to bank holidays, and increases to 28 days following two years of continuous service (Capped at 28 days). Receive an additional 3.5 days of leave (one for your birthday, one for health and wellbeing, one to volunteer and a half day for festive celebrations). Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice. Receive support through your Ofsted inspections. Training options for Level 7 and therapeutic training qualifications. Engagement days, individual team building and house holidays. An experienced staff team of your choice with a Deputy Manager, Seniors and Support Workers. With MediCash, receive cash back for medical and wellbeing appointments such as dental treatment/check-ups, optical care, physiotherapy and more. Group Life Assurance Scheme: upon successful completion of you probation review, 3 times your annual salary will be provided to your designated beneficiary, should you die whilst employed at Compass.
May 11, 2026
Full time
Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. As Compass grows, so do the opportunities for talented Children's Home Registered Managers. We're looking for enthusiastic, determined leaders who can make a real difference and help every house feel like a home. This opportunity will see you lead and inspire your own team. With your guidance, the team will ensure that the children living within the home have outstanding care, great role models and a safe place to call home. We want the very best people managing our children's homes, which is why we are offering a £5,000 relocation bonus to anyone willing to move to take up this role. This role offers a competitive base salary of £49,268 - £56,768, with the opportunity to earn up to £18,000 in annual bonuses, paid quarterly. Bonus eligibility is based on home occupancy and achieving a "Good" or "Outstanding" Ofsted rating. We are looking for someone who: Has a minimum of 5 years' experience in a position relevant to the residential care of children. At least 2 years in a role supervising and managing staff. Has their NVQ Level 3 In Children and Young People's Workforce. Has their Level 5 Diploma in Leadership and Management for Residential Childcare (England). Has achieved a "Good" or "Outstanding" grade within recent Ofsted Inspections. What makes Compass different? A designated psychologist within each homes and community. A dedicated education service. Industry-leading training and support with renowned psychologists. Direct therapeutic work with children. A member of Community of Communities. Child-centred budgets and homes decorated to the highest standard. Supportive and reliable on-call system. A wide range of organisational support from IT, HR and Marketing and bespoke database systems, giving you the time to do what is important within your home. Why work for Compass? A competitive salary which includes a range of performance-related bonuses. Up to £5,000 relocation package if you relocate in order to take this role. Annual leave starts at 26 days, in addition to bank holidays, and increases to 28 days following two years of continuous service (Capped at 28 days). Receive an additional 3.5 days of leave (one for your birthday, one for health and wellbeing, one to volunteer and a half day for festive celebrations). Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice. Receive support through your Ofsted inspections. Training options for Level 7 and therapeutic training qualifications. Engagement days, individual team building and house holidays. An experienced staff team of your choice with a Deputy Manager, Seniors and Support Workers. With MediCash, receive cash back for medical and wellbeing appointments such as dental treatment/check-ups, optical care, physiotherapy and more. Group Life Assurance Scheme: upon successful completion of you probation review, 3 times your annual salary will be provided to your designated beneficiary, should you die whilst employed at Compass.
