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disputes manager
BDO UK
Director - Tax Advisory (Disputes & Risk)
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Anderson Recruitment Ltd
Trainee Property Manager
Anderson Recruitment Ltd Quedgeley, Gloucestershire
We re delighted to be working with one of our long-standing, highly successful clients a market-leading estate agency renowned for their outstanding reputation. With a strong, team-focused culture at the heart of the business, employees are truly valued, supported, and given every opportunity to thrive. This is an exciting opportunity for someone looking to kick-start their career in property and join a busy, supportive, and high-performing team in Quedgeley. Offering a fantastic working environment with no weekend work, free parking, and a genuine focus on work-life balance, this is the perfect role for someone eager to learn and grow. Beyond the day-to-day, the company invests heavily in their people through ongoing training and development, clear career progression pathways, and recognition through top performer events. They are also deeply rooted in the local community, regularly supporting charities, taking part in fundraising events such as the Cotswold Way Challenge, and working closely with local schools on seasonal fairs. No previous property experience is required full training will be provided, and the company will also fund and support external training towards recognised industry qualifications, giving you the best possible start in your property career. If you have a strong customer service background, a positive attitude, and the drive to build a long-term career, this could be the perfect opportunity for you. Key Responsibilities: -Supporting the management of a busy property portfolio, -Assisting with maintenance issues, helping to coordinate repairs from start to finish -Liaising with landlords, tenants, and contractors, building strong working relationships -Helping to monitor rent payments and supporting with arrears when needed -Attending property visits and inspections, gaining valuable hands-on experience -Assisting with check-outs and learning how to produce detailed reports -Supporting with deposit returns and learning how to handle negotiations and disputes Candidate Attributes: -A solid background in customer service with a passion for delivering a great experience -A friendly, upbeat, and positive personality with a strong work ethic -Eagerness to learn and develop within the property industry -Highly organised with good attention to detail -Confident communication skills and the ability to build rapport with a variety of people -Full UK driving licence and access to your own vehicle Hours: Monday Friday, 9am 5pm Salary : Up to £28,000 per annum depending on experience + mileage, free onsite parking and funding towards industry specific qualifications
May 11, 2026
Full time
We re delighted to be working with one of our long-standing, highly successful clients a market-leading estate agency renowned for their outstanding reputation. With a strong, team-focused culture at the heart of the business, employees are truly valued, supported, and given every opportunity to thrive. This is an exciting opportunity for someone looking to kick-start their career in property and join a busy, supportive, and high-performing team in Quedgeley. Offering a fantastic working environment with no weekend work, free parking, and a genuine focus on work-life balance, this is the perfect role for someone eager to learn and grow. Beyond the day-to-day, the company invests heavily in their people through ongoing training and development, clear career progression pathways, and recognition through top performer events. They are also deeply rooted in the local community, regularly supporting charities, taking part in fundraising events such as the Cotswold Way Challenge, and working closely with local schools on seasonal fairs. No previous property experience is required full training will be provided, and the company will also fund and support external training towards recognised industry qualifications, giving you the best possible start in your property career. If you have a strong customer service background, a positive attitude, and the drive to build a long-term career, this could be the perfect opportunity for you. Key Responsibilities: -Supporting the management of a busy property portfolio, -Assisting with maintenance issues, helping to coordinate repairs from start to finish -Liaising with landlords, tenants, and contractors, building strong working relationships -Helping to monitor rent payments and supporting with arrears when needed -Attending property visits and inspections, gaining valuable hands-on experience -Assisting with check-outs and learning how to produce detailed reports -Supporting with deposit returns and learning how to handle negotiations and disputes Candidate Attributes: -A solid background in customer service with a passion for delivering a great experience -A friendly, upbeat, and positive personality with a strong work ethic -Eagerness to learn and develop within the property industry -Highly organised with good attention to detail -Confident communication skills and the ability to build rapport with a variety of people -Full UK driving licence and access to your own vehicle Hours: Monday Friday, 9am 5pm Salary : Up to £28,000 per annum depending on experience + mileage, free onsite parking and funding towards industry specific qualifications
Reed
Billing Manager
Reed Newton-le-willows, Merseyside
Billing Manager Salary: £40,000 Location: Haydock Job Type: Full-time An exciting opportunity has arisen for an experienced Billing Manager to lead a high-volume billing function within a growing, multi-site organisation. This hands-on role is perfect for someone who thrives on improving processes, ensuring billing accuracy, and supporting strong cash flow. Benefits: 33 days annual leave (including bank holidays) Hybrid working Free onsite parking Company pension Key Responsibilities Lead the day-to-day billing operations, ensuring accuracy, completeness, and timely processing across a high-volume environment. Manage, support, and develop the billing team while maintaining consistent quality and control standards. Maintain strong billing governance, including contract setup, rate checks, billing schedules, approvals, credit notes, and audit requirements. Resolve billing queries efficiently, collaborating closely with Finance, Operations, and Commercial teams to minimise disputes and rework. Drive improvements in billing processes, support system enhancements or automation, and assist with integrating new business units into standardised billing practices. Skills & Experience Required: Strong understanding of end-to-end billing processes and controls. Proven experience managing a billing team, including quality control and performance management. Comfortable working with high-volume billing, ERP systems, and Excel. Experience implementing or improving billing workflows, automation, or systems. Strong communicator with the ability to work effectively across multiple departments. Highly organised, detail-focused, and confident challenging inefficient ways of working. This is a fantastic opportunity for the successful Billing Manager to join a leading organisation, please do not hesitate to apply.
May 11, 2026
Full time
Billing Manager Salary: £40,000 Location: Haydock Job Type: Full-time An exciting opportunity has arisen for an experienced Billing Manager to lead a high-volume billing function within a growing, multi-site organisation. This hands-on role is perfect for someone who thrives on improving processes, ensuring billing accuracy, and supporting strong cash flow. Benefits: 33 days annual leave (including bank holidays) Hybrid working Free onsite parking Company pension Key Responsibilities Lead the day-to-day billing operations, ensuring accuracy, completeness, and timely processing across a high-volume environment. Manage, support, and develop the billing team while maintaining consistent quality and control standards. Maintain strong billing governance, including contract setup, rate checks, billing schedules, approvals, credit notes, and audit requirements. Resolve billing queries efficiently, collaborating closely with Finance, Operations, and Commercial teams to minimise disputes and rework. Drive improvements in billing processes, support system enhancements or automation, and assist with integrating new business units into standardised billing practices. Skills & Experience Required: Strong understanding of end-to-end billing processes and controls. Proven experience managing a billing team, including quality control and performance management. Comfortable working with high-volume billing, ERP systems, and Excel. Experience implementing or improving billing workflows, automation, or systems. Strong communicator with the ability to work effectively across multiple departments. Highly organised, detail-focused, and confident challenging inefficient ways of working. This is a fantastic opportunity for the successful Billing Manager to join a leading organisation, please do not hesitate to apply.
RG Setsquare
PFI Contract Manager
RG Setsquare
PFI Contract Compliance Manager Princess Royal University Hospital (covering Orpington & Beckenham) A leading facilities management provider is seeking a PFI Compliance Manager to support the commercial and contractual performance of a major healthcare partnership. Reporting into the Key Account Director and working closely with senior operational and quality teams, you'll play a central role in ensuring the PFI contract is delivered compliantly and transparently across three busy hospital sites. The Role You'll take ownership of performance reporting, KPI validation, audit activity and commercial compliance. Based primarily at PRUH, you'll act as a key link between service delivery and senior stakeholders, providing clarity on how the contract is performing and where improvements or efficiencies can be made. What You'll Be Responsible For Managing contract compliance from operational delivery through to commercial outcomes Reviewing KPI data, deductions and payment mechanism outputs Producing accurate performance, compliance and commercial reports Ensuring CAFM data is accurate and audit-ready Leading audit cycles and embedding best practice Analysing operational and financial data to identify risks, trends and opportunities Supporting discussions around SLAs, contractual queries and commercial disputes Building strong working relationships with client-side stakeholders Why This Role Stands Out Long-term stability with a secure healthcare PFI partnership Strong exposure to commercial decision-making and client interactions Ideal for someone stepping up from a performance, commercial or contract support background High visibility and real influence over how the contract operates What We're Looking For Experience in PFI, PPP or complex FM commercial contracts Strong understanding of SLAs, KPIs and contractual mechanisms Confident analysing data and producing clear written reports Skilled in stakeholder engagement and commercial conversations Knowledge of contract clauses and disputes (NHS background desirable) If you're looking for a role where you can make a genuine impact on a major healthcare PFI contract and develop your commercial expertise, we'd love to hear from you. Apply now to find out more. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
May 11, 2026
Full time
PFI Contract Compliance Manager Princess Royal University Hospital (covering Orpington & Beckenham) A leading facilities management provider is seeking a PFI Compliance Manager to support the commercial and contractual performance of a major healthcare partnership. Reporting into the Key Account Director and working closely with senior operational and quality teams, you'll play a central role in ensuring the PFI contract is delivered compliantly and transparently across three busy hospital sites. The Role You'll take ownership of performance reporting, KPI validation, audit activity and commercial compliance. Based primarily at PRUH, you'll act as a key link between service delivery and senior stakeholders, providing clarity on how the contract is performing and where improvements or efficiencies can be made. What You'll Be Responsible For Managing contract compliance from operational delivery through to commercial outcomes Reviewing KPI data, deductions and payment mechanism outputs Producing accurate performance, compliance and commercial reports Ensuring CAFM data is accurate and audit-ready Leading audit cycles and embedding best practice Analysing operational and financial data to identify risks, trends and opportunities Supporting discussions around SLAs, contractual queries and commercial disputes Building strong working relationships with client-side stakeholders Why This Role Stands Out Long-term stability with a secure healthcare PFI partnership Strong exposure to commercial decision-making and client interactions Ideal for someone stepping up from a performance, commercial or contract support background High visibility and real influence over how the contract operates What We're Looking For Experience in PFI, PPP or complex FM commercial contracts Strong understanding of SLAs, KPIs and contractual mechanisms Confident analysing data and producing clear written reports Skilled in stakeholder engagement and commercial conversations Knowledge of contract clauses and disputes (NHS background desirable) If you're looking for a role where you can make a genuine impact on a major healthcare PFI contract and develop your commercial expertise, we'd love to hear from you. Apply now to find out more. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Think Specialist Recruitment
Sales Administrator
Think Specialist Recruitment Luton, Bedfordshire
Sales Administrator - Luton Think Specialist Recruitment are delighted to be working with a well-established valued client who we have previously supported with their recruitment a number of years ago. Our client is looking for an experienced and well-organised individual to join their company as a Sales Administrator. You will be responsible for the complete order process from receipt through to despatch and the resulting sales administration for our client Amazon account. The ideal candidate needs to have experience using Amazon Seller or Vendor Central, our client is happy to provide training but we'd need you to have had exposure to these systems. You will be a confident and enthusiastic individual, willing to go the extra mile and keen to grow with the company in time. This is an office-based role in Luton with working hours of 8:30am to 4:30pm. Please note you will be able to work from home 2 days per week upon passing training/probation. Our client will be paying a salary upto 30k based on the successful candidates level of experience. Duties Include: Manage the order process from order receipt through to despatch, ensuring accuracy and timely fulfilment Process purchase orders via Amazon Vendor Central, including order confirmations, stock checks, and invoicing. Monitor stock levels across Amazon Seller Central, proactively raising replenishment orders to maintain availability. Work to ensure fulfilment of the maximum % of all POs received Investigate and challenge chargebacks from Amazon, ensuring all disputes are resolved efficiently Manage Company's eCommerce orders, ensuring accurate fulfilment, timely dispatch, customer support, and effective stock control. Work closely with Amazon Account Manager to optimize product listings & drive sales growth. Support the Office Manager in planning stock levels for Amazon multipacks, ensuring adequate availability to meet customer demand. Liaise with external Amazon agency to resolve product listing, category, and third-party seller issues. Arrange transport services online, coordinate logistics to ensure timely order fulfilment Ensure product listings on Amazon are accurate, including images and descriptions. Verify transport invoice costs before passing for payment. Assist the Office Manager and other team members with other office duties as required Opportunity to attend trade shows in support of the UK Commercial Team. As it is a small, friendly company, all staff need to be willing to fill in for other staff members in the event of sickness or holidays Candidate requirements: Proven experience in sales administration Experience with Amazon Vendor or Seller Central preferred Interest and aptitude to develop into a broader ecommerce specialist in the future Self-motivated with the ability to work autonomously and take initiative Able to manage their own workload and prioritise appropriately Meticulous attention to detail and accuracy. Good organisational and multitasking skills Eagerness to learn and develop skills Excellent Communication skills, both verbal and written Fluent in written and spoken English Reasonable standard of numeracy. Team player who works well with others; both in their team and the wider company. Experience of MS office programs particularly Excel, Word and Outlook Sage experience preferred but not essential Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
May 11, 2026
Full time
Sales Administrator - Luton Think Specialist Recruitment are delighted to be working with a well-established valued client who we have previously supported with their recruitment a number of years ago. Our client is looking for an experienced and well-organised individual to join their company as a Sales Administrator. You will be responsible for the complete order process from receipt through to despatch and the resulting sales administration for our client Amazon account. The ideal candidate needs to have experience using Amazon Seller or Vendor Central, our client is happy to provide training but we'd need you to have had exposure to these systems. You will be a confident and enthusiastic individual, willing to go the extra mile and keen to grow with the company in time. This is an office-based role in Luton with working hours of 8:30am to 4:30pm. Please note you will be able to work from home 2 days per week upon passing training/probation. Our client will be paying a salary upto 30k based on the successful candidates level of experience. Duties Include: Manage the order process from order receipt through to despatch, ensuring accuracy and timely fulfilment Process purchase orders via Amazon Vendor Central, including order confirmations, stock checks, and invoicing. Monitor stock levels across Amazon Seller Central, proactively raising replenishment orders to maintain availability. Work to ensure fulfilment of the maximum % of all POs received Investigate and challenge chargebacks from Amazon, ensuring all disputes are resolved efficiently Manage Company's eCommerce orders, ensuring accurate fulfilment, timely dispatch, customer support, and effective stock control. Work closely with Amazon Account Manager to optimize product listings & drive sales growth. Support the Office Manager in planning stock levels for Amazon multipacks, ensuring adequate availability to meet customer demand. Liaise with external Amazon agency to resolve product listing, category, and third-party seller issues. Arrange transport services online, coordinate logistics to ensure timely order fulfilment Ensure product listings on Amazon are accurate, including images and descriptions. Verify transport invoice costs before passing for payment. Assist the Office Manager and other team members with other office duties as required Opportunity to attend trade shows in support of the UK Commercial Team. As it is a small, friendly company, all staff need to be willing to fill in for other staff members in the event of sickness or holidays Candidate requirements: Proven experience in sales administration Experience with Amazon Vendor or Seller Central preferred Interest and aptitude to develop into a broader ecommerce specialist in the future Self-motivated with the ability to work autonomously and take initiative Able to manage their own workload and prioritise appropriately Meticulous attention to detail and accuracy. Good organisational and multitasking skills Eagerness to learn and develop skills Excellent Communication skills, both verbal and written Fluent in written and spoken English Reasonable standard of numeracy. Team player who works well with others; both in their team and the wider company. Experience of MS office programs particularly Excel, Word and Outlook Sage experience preferred but not essential Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Quest Search and Selection Ltd
Lease & Estates Manager - Retail
Quest Search and Selection Ltd Derby, Derbyshire
The role of Lease & Estates Manager - Retail is to lead lease negotiations and rent reviews, ensure compliance with lease obligations, and work closely with Senior Management and Directors to align property strategy with broader business objectives. This role reports to the director of Estates. Quest Search & Selection are proud to partner with a multi-site, B2C consumer business. Duties & Responsibilities for this Lease & Estates Manager - Retail: 1. Manage a portfolio of retail properties, overseeing all day-to-day property management activities. 2. Monitor lease key dates, including rent reviews and renewals, ensuring timely and effective action. 3. Resolve landlord and tenant disputes efficiently, minimising disruption and cost to the business. 4. Act as the primary point of contact for all property-related matters across the business. 5. Ensure compliance with landlord lease obligations, particularly in relation to repairs and maintenance. 6. Take responsibility for non-operational assets, including vacant units, void spaces, and commercial and residential sub-tenants. 7. Review, challenge, and monitor service charge budgets, statements, and demands. 8. Develop, maintain, and manage property database. To be successful in this Lease & Estates Manager - Retail: 1. Open-minded for candidates from retail, hospitality or leisure commercial property roles. 2. Demonstrated success in a comparable property or estates management role. 3. Strong negotiation capability with a solid understanding of commercial lease structures. 4. You must have commercial lease renewal experience 5. Highly commercial mindset with a proven drive to deliver results beyond expectations. 6. Adaptable and resilient, able to thrive in a fast-paced retail environment. 7. Experience managing a varied and diverse property portfolio. 8. Flexible approach to work being field based, stores, head office vista required. The benefits of this Lease & Estates Manager - Retail: 22 days Holidays. Attractive salary. Contributory pension. Discount across the group. Training & development opportunities. If this opportunity sounds like you and you feel you have the experience and skill and want to be part of a growing and innovative company, then please apply quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
May 11, 2026
Full time
The role of Lease & Estates Manager - Retail is to lead lease negotiations and rent reviews, ensure compliance with lease obligations, and work closely with Senior Management and Directors to align property strategy with broader business objectives. This role reports to the director of Estates. Quest Search & Selection are proud to partner with a multi-site, B2C consumer business. Duties & Responsibilities for this Lease & Estates Manager - Retail: 1. Manage a portfolio of retail properties, overseeing all day-to-day property management activities. 2. Monitor lease key dates, including rent reviews and renewals, ensuring timely and effective action. 3. Resolve landlord and tenant disputes efficiently, minimising disruption and cost to the business. 4. Act as the primary point of contact for all property-related matters across the business. 5. Ensure compliance with landlord lease obligations, particularly in relation to repairs and maintenance. 6. Take responsibility for non-operational assets, including vacant units, void spaces, and commercial and residential sub-tenants. 7. Review, challenge, and monitor service charge budgets, statements, and demands. 8. Develop, maintain, and manage property database. To be successful in this Lease & Estates Manager - Retail: 1. Open-minded for candidates from retail, hospitality or leisure commercial property roles. 2. Demonstrated success in a comparable property or estates management role. 3. Strong negotiation capability with a solid understanding of commercial lease structures. 4. You must have commercial lease renewal experience 5. Highly commercial mindset with a proven drive to deliver results beyond expectations. 6. Adaptable and resilient, able to thrive in a fast-paced retail environment. 7. Experience managing a varied and diverse property portfolio. 8. Flexible approach to work being field based, stores, head office vista required. The benefits of this Lease & Estates Manager - Retail: 22 days Holidays. Attractive salary. Contributory pension. Discount across the group. Training & development opportunities. If this opportunity sounds like you and you feel you have the experience and skill and want to be part of a growing and innovative company, then please apply quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Gleeson Recruitment Group
Credit Manager
Gleeson Recruitment Group Stratford-upon-avon, Warwickshire
At Gleeson Recruitment, we are currently working with a established organisation who are conducting a search for an accomplished Credit Manager. This role is ideal for a commercially minded credit leader who thrives in a fast-paced environment and can drive measurable improvements in cash flow, debtor performance, and team capability. In your new role as a Credit Manager, you will lead a credit control function, ensuring strong cash-collection performance, effective debtor management, and seamless collaboration with sales and finance stakeholders. Some of your key responsibilities include: Drive regional cash-collection performance and reduce aged debt. Act as the escalation point for late-payment and high-risk debtor issues. Partner with sales teams to resolve disputes and maintain strong cross-functional communication. Produce and review monthly and weekly credit performance reports. Lead, motivate, and develop the regional credit control team. Approve accounts progressing to legal action and ensure accurate documentation for reviews. You will need: Proven experience in credit control or credit management leadership. Strong understanding of cash flow, debtor-day KPIs, and credit-risk processes. Experience managing or supervising a credit control team. Proficiency Excel. Accountability and transparency. Strong communication and distinguish ability skills. A people-focused leadership style. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 11, 2026
Contractor
At Gleeson Recruitment, we are currently working with a established organisation who are conducting a search for an accomplished Credit Manager. This role is ideal for a commercially minded credit leader who thrives in a fast-paced environment and can drive measurable improvements in cash flow, debtor performance, and team capability. In your new role as a Credit Manager, you will lead a credit control function, ensuring strong cash-collection performance, effective debtor management, and seamless collaboration with sales and finance stakeholders. Some of your key responsibilities include: Drive regional cash-collection performance and reduce aged debt. Act as the escalation point for late-payment and high-risk debtor issues. Partner with sales teams to resolve disputes and maintain strong cross-functional communication. Produce and review monthly and weekly credit performance reports. Lead, motivate, and develop the regional credit control team. Approve accounts progressing to legal action and ensure accurate documentation for reviews. You will need: Proven experience in credit control or credit management leadership. Strong understanding of cash flow, debtor-day KPIs, and credit-risk processes. Experience managing or supervising a credit control team. Proficiency Excel. Accountability and transparency. Strong communication and distinguish ability skills. A people-focused leadership style. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Senior Commercial Manager
STRABAG SE Manchester, Lancashire
We have an exciting opportunity for a Senior Commercial Manager to join our growing HARP project team in Manchester. This is the perfect time to become a part of the largest critical infrastructure project in the UK. To find out more, please take a look at the job description below. Qualifications Skills Card - CSCS Card. Chartered Quantity Surveyor (MRICS) or equivalent. Commercially astute with substantial proven experience within a commercial role in the construction industry. Expert knowledge of Standards Forms of Contract and Standard Methods of Measurement. Understanding of programming techniques and project controls. Computer literate with strong skills in Microsoft Office applications. Chartered Quantity Surveyor Status (member) / 5 years post qualification award both desired, not required. Responsibilities Efficiently manage all commercial aspects of the Project and maintain regular liaison with all stakeholders. Set the structure, roles, responsibilities and competencies required to deliver the commercial management services efficiently and to a consistent high standard. Build a high performing team (manage the development of personal plans, establishment of objectives/targets for all direct reports and monitor on an ongoing basis).Plan and implement structured development and training of Commercial Practitioners including supervisor / mentor / counsellor role for staff undertaking their APC or equivalent. Promote a culture of contractual & commercial awareness within their portfolio of work. Ensure the commercial team adheres to group procedures and governance. Develop and implement a clear commercial strategy. Ensure that a review of all of the contractual obligations and commercial risks is carried out. Provide assurance that the Commercial Practitioners administer the contracts correctly in a timely and professional manner through regular planned meetings to review contract administration, change control and operation of contract payment mechanisms. Maximising of cash position, including WIP control, cash flow production & improvement plans for all projects. Identify, mitigate and manage risk & opportunities for the portfolio of work. Work with the Strabag contract services team to resolve all disputes. Identification of all potential recoveries from insurance policies for the business, and liaison with the Insurance department to prosecute entitlement. Active management of the work winning process, allocation of resource to commercial elements, liaison with the pre-contract commercial resource. Attend the required reviews with the Executive Team to explain the portfolio's current and planned performance. Ensure contract conditions are negotiated within the any key risk parameters set by Group Legal prior to contract execution. Ensure compliance with year-end audit requirements. Ensure the portfolio achieves the annual Objectives & Targets. In conjunction with the Director, set the annual business plan, and create the strategy to achieve the elements therein. Maintain a schedule of Client engagement events for equivalent level customer feedback, alignment and future pipeline of work. Become the "face of Strabag" for external engagement at industry events. To share all appropriate information within the Group where different business units are carrying out projects for the same Client to enable the Strabag approach/relationship with Clients. Participate in preparation, development and implementation of new group commercial procedures. To carry out commercial audits on other areas of the business as and when required. Contribute to Functional leadership, bringing best practice into thebusiness, involvement in Business Improvement Initiatives.
May 11, 2026
Full time
We have an exciting opportunity for a Senior Commercial Manager to join our growing HARP project team in Manchester. This is the perfect time to become a part of the largest critical infrastructure project in the UK. To find out more, please take a look at the job description below. Qualifications Skills Card - CSCS Card. Chartered Quantity Surveyor (MRICS) or equivalent. Commercially astute with substantial proven experience within a commercial role in the construction industry. Expert knowledge of Standards Forms of Contract and Standard Methods of Measurement. Understanding of programming techniques and project controls. Computer literate with strong skills in Microsoft Office applications. Chartered Quantity Surveyor Status (member) / 5 years post qualification award both desired, not required. Responsibilities Efficiently manage all commercial aspects of the Project and maintain regular liaison with all stakeholders. Set the structure, roles, responsibilities and competencies required to deliver the commercial management services efficiently and to a consistent high standard. Build a high performing team (manage the development of personal plans, establishment of objectives/targets for all direct reports and monitor on an ongoing basis).Plan and implement structured development and training of Commercial Practitioners including supervisor / mentor / counsellor role for staff undertaking their APC or equivalent. Promote a culture of contractual & commercial awareness within their portfolio of work. Ensure the commercial team adheres to group procedures and governance. Develop and implement a clear commercial strategy. Ensure that a review of all of the contractual obligations and commercial risks is carried out. Provide assurance that the Commercial Practitioners administer the contracts correctly in a timely and professional manner through regular planned meetings to review contract administration, change control and operation of contract payment mechanisms. Maximising of cash position, including WIP control, cash flow production & improvement plans for all projects. Identify, mitigate and manage risk & opportunities for the portfolio of work. Work with the Strabag contract services team to resolve all disputes. Identification of all potential recoveries from insurance policies for the business, and liaison with the Insurance department to prosecute entitlement. Active management of the work winning process, allocation of resource to commercial elements, liaison with the pre-contract commercial resource. Attend the required reviews with the Executive Team to explain the portfolio's current and planned performance. Ensure contract conditions are negotiated within the any key risk parameters set by Group Legal prior to contract execution. Ensure compliance with year-end audit requirements. Ensure the portfolio achieves the annual Objectives & Targets. In conjunction with the Director, set the annual business plan, and create the strategy to achieve the elements therein. Maintain a schedule of Client engagement events for equivalent level customer feedback, alignment and future pipeline of work. Become the "face of Strabag" for external engagement at industry events. To share all appropriate information within the Group where different business units are carrying out projects for the same Client to enable the Strabag approach/relationship with Clients. Participate in preparation, development and implementation of new group commercial procedures. To carry out commercial audits on other areas of the business as and when required. Contribute to Functional leadership, bringing best practice into thebusiness, involvement in Business Improvement Initiatives.
CROWD CREATIVE
Senior Commercial Manager (Architecture)
CROWD CREATIVE
About The Role: The Crowd is partnered with an exciting and dynamic mid-sized design company that is seeking a Senior Commercial Manager to join their London-based team. This position will be responsible for driving efficiency across contracts, bids, budgets, and cost management, while providing commercial oversight and support throughout project delivery. With proven experience at a senior level in a commercially focused role within the architecture or built environment sector, you will work closely with the finance, business development, and design management teams to lead and shape the commercial aspects of the business. With a generous benefits package on offer, including bonus, career development and more, this is a great opportunity to join one of the top names in the design industry. Please note this role is based in the office 5 days a week. Key Responsibilities: Provide support to the leadership team and identify new business opportunities Gather essential data for, review and create proposals tenders and bids Develop commercial strategies for addressing RFPs Review and negotiate project contracts and budgets Overseeing the LTA process Collaborate with the wider team on set up of projects Manage project/contracts disputes with care and professionalism Provide updates on projects, contract obligations and potential risks Key Skills/Requirements: Skilled in strategic commercial responses, document drafting, and contract negotiation Experience tendering to subcontractors Methodical and organised with excellent organisational abilities Confident and dynamic in fast-paced environments Effective communicator and negotiator with strong interpersonal skills Proficient in MS Office Suite, specifically Excel and Word Proactive team player To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
May 11, 2026
Full time
About The Role: The Crowd is partnered with an exciting and dynamic mid-sized design company that is seeking a Senior Commercial Manager to join their London-based team. This position will be responsible for driving efficiency across contracts, bids, budgets, and cost management, while providing commercial oversight and support throughout project delivery. With proven experience at a senior level in a commercially focused role within the architecture or built environment sector, you will work closely with the finance, business development, and design management teams to lead and shape the commercial aspects of the business. With a generous benefits package on offer, including bonus, career development and more, this is a great opportunity to join one of the top names in the design industry. Please note this role is based in the office 5 days a week. Key Responsibilities: Provide support to the leadership team and identify new business opportunities Gather essential data for, review and create proposals tenders and bids Develop commercial strategies for addressing RFPs Review and negotiate project contracts and budgets Overseeing the LTA process Collaborate with the wider team on set up of projects Manage project/contracts disputes with care and professionalism Provide updates on projects, contract obligations and potential risks Key Skills/Requirements: Skilled in strategic commercial responses, document drafting, and contract negotiation Experience tendering to subcontractors Methodical and organised with excellent organisational abilities Confident and dynamic in fast-paced environments Effective communicator and negotiator with strong interpersonal skills Proficient in MS Office Suite, specifically Excel and Word Proactive team player To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Thames Water
HR Consultant - Industrial Relations
Thames Water Reading, Berkshire
We're recruiting an experienced HR Consultant (Industrial Relations) to partner with leaders and Trade Union representatives, connecting business priorities with our People strategy and strengthening our Trade Union Partnership.You'll shape and deliver effective people interventions, using insight into our workforce and culture to help achieve business objectives. You'll also ensure a consistent, fair and robust approach to union negotiations, consultations and queries.The role combines hands-on coordination with specialist advice and coaching for people managers, ensuring transparent, legally compliant union engagement. You'll lead TU-focused projects and work closely with HR centres of expertise and HR partners. Strong technical knowledge of HR and industrial relations legislation and practice is essential . You'll proactively build trusted relationships with key stakeholders to deliver positive, constructive outcomes. What you will be doing as HR Consultant - Industrial Relations Designing and delivering Trade Union related IR interventions and strategies. Leading on IR areas, providing a bespoke consultancy service to leaders and other HR departments Handling escalated in-depth and complex queries. Analysing and interpreting research data to inform IR strategy and approach. Building trusted relationships, acting as a confidant and forms alliances with internal/ externalstakeholders. Ensuring business leaders understand and are engaged with IR activities Working flexibly and collaboratively across business and HR functions to ensure effective planning and delivery, Identifies ways to work with resistance and complex problems. Leading timely and efficient delivery of planned IR programmes into the organisation by communicating programme intent and coaching business leaders to assure delivery/ support outcomes Working Pattern - Hybrid, Reading with some travel to other sites What you should bring to the role? Proven hands on experience of developing/deploying an industrial relations strategy which positively impacts the business and the way people work Solid experience working with heavily unionised organisations Expertise in IR policy and procedures including detailed and up-to-date knowledge of legislativerequirements. Able to manage the employment legal system, and prepare for and manage cases/TU disputes, The ability to drive an effective working relationships with the TU partnership through successful consultation and negotiation to drive positive change in the business Be able to understand and speak the 'language of the business', be business 'savvy', and how to translate the organisation plan into an IR plan by being solutions focused. Excellent expertise of shaping and driving delivery of successful change and transformation processes What's in it for you? Competitive salary of up to £75,000 per annum Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Performance-related pay plan directly linked to company performance measures and targets. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
May 11, 2026
Full time
We're recruiting an experienced HR Consultant (Industrial Relations) to partner with leaders and Trade Union representatives, connecting business priorities with our People strategy and strengthening our Trade Union Partnership.You'll shape and deliver effective people interventions, using insight into our workforce and culture to help achieve business objectives. You'll also ensure a consistent, fair and robust approach to union negotiations, consultations and queries.The role combines hands-on coordination with specialist advice and coaching for people managers, ensuring transparent, legally compliant union engagement. You'll lead TU-focused projects and work closely with HR centres of expertise and HR partners. Strong technical knowledge of HR and industrial relations legislation and practice is essential . You'll proactively build trusted relationships with key stakeholders to deliver positive, constructive outcomes. What you will be doing as HR Consultant - Industrial Relations Designing and delivering Trade Union related IR interventions and strategies. Leading on IR areas, providing a bespoke consultancy service to leaders and other HR departments Handling escalated in-depth and complex queries. Analysing and interpreting research data to inform IR strategy and approach. Building trusted relationships, acting as a confidant and forms alliances with internal/ externalstakeholders. Ensuring business leaders understand and are engaged with IR activities Working flexibly and collaboratively across business and HR functions to ensure effective planning and delivery, Identifies ways to work with resistance and complex problems. Leading timely and efficient delivery of planned IR programmes into the organisation by communicating programme intent and coaching business leaders to assure delivery/ support outcomes Working Pattern - Hybrid, Reading with some travel to other sites What you should bring to the role? Proven hands on experience of developing/deploying an industrial relations strategy which positively impacts the business and the way people work Solid experience working with heavily unionised organisations Expertise in IR policy and procedures including detailed and up-to-date knowledge of legislativerequirements. Able to manage the employment legal system, and prepare for and manage cases/TU disputes, The ability to drive an effective working relationships with the TU partnership through successful consultation and negotiation to drive positive change in the business Be able to understand and speak the 'language of the business', be business 'savvy', and how to translate the organisation plan into an IR plan by being solutions focused. Excellent expertise of shaping and driving delivery of successful change and transformation processes What's in it for you? Competitive salary of up to £75,000 per annum Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Performance-related pay plan directly linked to company performance measures and targets. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
AndersElite
Quantity Surveyor
AndersElite
Job Title: Quantity Surveyor Location: Hybrid, Walsall based but with travel, Walsall, England, United Kingdom Salary: Up to £50k plus car allowance and benefits An exciting new opportunity for a Quantity Surveyor to join our team running our biggest water projects, with values from £500k to £5M. Reporting to the Senior Quantity Surveyor, you ll work closely with operational managers and subcontractors across several projects, providing commercial support on site and preparing for client/contractor meetings. Youll ensure all systems are adhered to and will be responsible for the day-to-day administration and management of projects under your control ensuring the successful delivery of all contracts. What s the role: Commercial Management and contract administration of projects including the review of customer contract terms and conditions prior to the issue of a quotation and then to assist Project Managers and Engineers in the preparation of contract risk registers. Lead / support the production of budgets, forecasts and monthly CVR s, through identification of risks and opportunities, contract variations, and additional works revenues. Preparation of monthly valuation applications and final accounts. Assisting Project Managers with the cost management and tracking processes. Assisting Project Managers and engineers with assessing the additional time & costs of contract variations and contractual implications. Resolving disputes on behalf of the organisation. Attending customer meetings to support operational staff, if contract terms are or may be an issue, negotiation meetings with customers where contract terms are not agreed and contract finalisation negotiation meetings. Conducting periodic project progress deep dives and report finding to the Commercial Manager, including cost-to-date and cost-to-completion, progress and any contractual issues or problems. Assisting Project Managers and engineers with tendering large projects. Assisting with the implementation of commercial reporting systems, controls and procedures. Participating in lessons learned post contract analysis, report finding and suggesting process improvement. What you ll need: A degree in Quantity Surveying or HNC / HND in Civil or Mechanical Engineering with specific QS experience. Knowledge and experience in the utilities/ civil sector preferably in the water industry A comprehensive working knowledge of NEC3 & 4 contracts and JCT. Have the ability to persuade, influence and negotiate. A full driving licence. What you ll get in return: Exposure to high-profile and rewarding projects. Contributory pension The chance to build your career group-wide and truly develop Salary Up to £50K Car allowance Please contact Harry Sharrard for more information, via LinkedIn.
May 10, 2026
Full time
Job Title: Quantity Surveyor Location: Hybrid, Walsall based but with travel, Walsall, England, United Kingdom Salary: Up to £50k plus car allowance and benefits An exciting new opportunity for a Quantity Surveyor to join our team running our biggest water projects, with values from £500k to £5M. Reporting to the Senior Quantity Surveyor, you ll work closely with operational managers and subcontractors across several projects, providing commercial support on site and preparing for client/contractor meetings. Youll ensure all systems are adhered to and will be responsible for the day-to-day administration and management of projects under your control ensuring the successful delivery of all contracts. What s the role: Commercial Management and contract administration of projects including the review of customer contract terms and conditions prior to the issue of a quotation and then to assist Project Managers and Engineers in the preparation of contract risk registers. Lead / support the production of budgets, forecasts and monthly CVR s, through identification of risks and opportunities, contract variations, and additional works revenues. Preparation of monthly valuation applications and final accounts. Assisting Project Managers with the cost management and tracking processes. Assisting Project Managers and engineers with assessing the additional time & costs of contract variations and contractual implications. Resolving disputes on behalf of the organisation. Attending customer meetings to support operational staff, if contract terms are or may be an issue, negotiation meetings with customers where contract terms are not agreed and contract finalisation negotiation meetings. Conducting periodic project progress deep dives and report finding to the Commercial Manager, including cost-to-date and cost-to-completion, progress and any contractual issues or problems. Assisting Project Managers and engineers with tendering large projects. Assisting with the implementation of commercial reporting systems, controls and procedures. Participating in lessons learned post contract analysis, report finding and suggesting process improvement. What you ll need: A degree in Quantity Surveying or HNC / HND in Civil or Mechanical Engineering with specific QS experience. Knowledge and experience in the utilities/ civil sector preferably in the water industry A comprehensive working knowledge of NEC3 & 4 contracts and JCT. Have the ability to persuade, influence and negotiate. A full driving licence. What you ll get in return: Exposure to high-profile and rewarding projects. Contributory pension The chance to build your career group-wide and truly develop Salary Up to £50K Car allowance Please contact Harry Sharrard for more information, via LinkedIn.
The Portfolio Group
Credit Controller
The Portfolio Group Salford, Manchester
Credit Controller Flexible / Hybrid Working Available Paying between 30k - 34k DOE Are you an experienced Credit Controller or Accounts Receivable professional looking to join a high-performing finance team within a leading professional services environment? We're recruiting on behalf of a well-established, highly respected organisation operating in a fast-paced, regulated industry. With a strong reputation for delivering exceptional client service and innovative solutions, this business is investing in its finance function and looking for a confident, proactive individual to take ownership of a debt portfolio and play a key role in maintaining cash flow and reducing aged debt. This is a fantastic opportunity to join a collaborative and forward-thinking finance team where your ideas will be valued, your development supported, and your contribution recognised. The Role In this varied and rewarding role, you will be responsible for managing and controlling outstanding debt across a designated portfolio, ensuring effective credit control processes are followed and stakeholder relationships are maintained. Key responsibilities will include: Managing a portfolio of outstanding debt and proactively chasing overdue payments Conducting regular face-to-face and virtual meetings with internal stakeholders regarding debt positions Monitoring queries and disputes, ensuring timely resolution and appropriate escalation where needed Reviewing and analysing aged debt against agreed KPIs and metrics Ensuring consistent application of credit control and debt provisioning policies Minimising ledger adjustments and ensuring overpayments or payments on account are correctly allocated, refunded, or cleared Reducing unallocated cash receipts and maintaining ledger accuracy Updating senior stakeholders, managers, and directors on debt status and risks Maintaining accurate and up-to-date notes and account statuses using internal systems such as Workday Preparing daily, weekly, and monthly reports for management Identifying high-risk or problem debts and escalating appropriately Supporting and managing the legal process for debts requiring formal recovery action About You To be successful in this role, you'll be an experienced and confident Credit Controller with excellent communication skills and the ability to build strong working relationships across the business. You will have: Previous experience in Credit Control / Accounts Receivable, ideally within professional services Experience using Workday or similar finance/ERP systems (preferred) Strong Excel skills and confidence working with data and reports Excellent written and verbal communication skills The ability to present confidently and influence stakeholders at all levels Strong interpersonal skills with the ability to challenge professionally when required A proactive, organised approach with excellent attention to detail A commitment to delivering exceptional service to both internal and external stakeholders What's on Offer This organisation is committed to creating an inclusive, people-focused workplace where employees can thrive. You can expect: Flexible and agile working options A collaborative and supportive team culture Career development programmes, mentoring, and structured progression opportunities Exposure to senior stakeholders and opportunities to make a real impact Modern offices and excellent collaboration spaces Competitive salary and benefits package If you're looking for a role where you can take ownership, build relationships, and contribute to the success of a leading business, we'd love to hear from you. 51503CH1R INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 10, 2026
Full time
Credit Controller Flexible / Hybrid Working Available Paying between 30k - 34k DOE Are you an experienced Credit Controller or Accounts Receivable professional looking to join a high-performing finance team within a leading professional services environment? We're recruiting on behalf of a well-established, highly respected organisation operating in a fast-paced, regulated industry. With a strong reputation for delivering exceptional client service and innovative solutions, this business is investing in its finance function and looking for a confident, proactive individual to take ownership of a debt portfolio and play a key role in maintaining cash flow and reducing aged debt. This is a fantastic opportunity to join a collaborative and forward-thinking finance team where your ideas will be valued, your development supported, and your contribution recognised. The Role In this varied and rewarding role, you will be responsible for managing and controlling outstanding debt across a designated portfolio, ensuring effective credit control processes are followed and stakeholder relationships are maintained. Key responsibilities will include: Managing a portfolio of outstanding debt and proactively chasing overdue payments Conducting regular face-to-face and virtual meetings with internal stakeholders regarding debt positions Monitoring queries and disputes, ensuring timely resolution and appropriate escalation where needed Reviewing and analysing aged debt against agreed KPIs and metrics Ensuring consistent application of credit control and debt provisioning policies Minimising ledger adjustments and ensuring overpayments or payments on account are correctly allocated, refunded, or cleared Reducing unallocated cash receipts and maintaining ledger accuracy Updating senior stakeholders, managers, and directors on debt status and risks Maintaining accurate and up-to-date notes and account statuses using internal systems such as Workday Preparing daily, weekly, and monthly reports for management Identifying high-risk or problem debts and escalating appropriately Supporting and managing the legal process for debts requiring formal recovery action About You To be successful in this role, you'll be an experienced and confident Credit Controller with excellent communication skills and the ability to build strong working relationships across the business. You will have: Previous experience in Credit Control / Accounts Receivable, ideally within professional services Experience using Workday or similar finance/ERP systems (preferred) Strong Excel skills and confidence working with data and reports Excellent written and verbal communication skills The ability to present confidently and influence stakeholders at all levels Strong interpersonal skills with the ability to challenge professionally when required A proactive, organised approach with excellent attention to detail A commitment to delivering exceptional service to both internal and external stakeholders What's on Offer This organisation is committed to creating an inclusive, people-focused workplace where employees can thrive. You can expect: Flexible and agile working options A collaborative and supportive team culture Career development programmes, mentoring, and structured progression opportunities Exposure to senior stakeholders and opportunities to make a real impact Modern offices and excellent collaboration spaces Competitive salary and benefits package If you're looking for a role where you can take ownership, build relationships, and contribute to the success of a leading business, we'd love to hear from you. 51503CH1R INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
The Portfolio Group
Credit Controller
The Portfolio Group Bristol, Gloucestershire
Credit Controller Flexible / Hybrid Working Available Paying between 30k - 34k DOE Are you an experienced Credit Controller or Accounts Receivable professional looking to join a high-performing finance team within a leading professional services environment? We're recruiting on behalf of a well-established, highly respected organisation operating in a fast-paced, regulated industry. With a strong reputation for delivering exceptional client service and innovative solutions, this business is investing in its finance function and looking for a confident, proactive individual to take ownership of a debt portfolio and play a key role in maintaining cash flow and reducing aged debt. This is a fantastic opportunity to join a collaborative and forward-thinking finance team where your ideas will be valued, your development supported, and your contribution recognised. The Role In this varied and rewarding role, you will be responsible for managing and controlling outstanding debt across a designated portfolio, ensuring effective credit control processes are followed and stakeholder relationships are maintained. Key responsibilities will include: Managing a portfolio of outstanding debt and proactively chasing overdue payments Conducting regular face-to-face and virtual meetings with internal stakeholders regarding debt positions Monitoring queries and disputes, ensuring timely resolution and appropriate escalation where needed Reviewing and analysing aged debt against agreed KPIs and metrics Ensuring consistent application of credit control and debt provisioning policies Minimising ledger adjustments and ensuring overpayments or payments on account are correctly allocated, refunded, or cleared Reducing unallocated cash receipts and maintaining ledger accuracy Updating senior stakeholders, managers, and directors on debt status and risks Maintaining accurate and up-to-date notes and account statuses using internal systems such as Workday Preparing daily, weekly, and monthly reports for management Identifying high-risk or problem debts and escalating appropriately Supporting and managing the legal process for debts requiring formal recovery action About You To be successful in this role, you'll be an experienced and confident Credit Controller with excellent communication skills and the ability to build strong working relationships across the business. You will have: Previous experience in Credit Control / Accounts Receivable, ideally within professional services Experience using Workday or similar finance/ERP systems (preferred) Strong Excel skills and confidence working with data and reports Excellent written and verbal communication skills The ability to present confidently and influence stakeholders at all levels Strong interpersonal skills with the ability to challenge professionally when required A proactive, organised approach with excellent attention to detail A commitment to delivering exceptional service to both internal and external stakeholders What's on Offer This organisation is committed to creating an inclusive, people-focused workplace where employees can thrive. You can expect: Flexible and agile working options A collaborative and supportive team culture Career development programmes, mentoring, and structured progression opportunities Exposure to senior stakeholders and opportunities to make a real impact Modern offices and excellent collaboration spaces Competitive salary and benefits package If you're looking for a role where you can take ownership, build relationships, and contribute to the success of a leading business, we'd love to hear from you. 51503CH INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 10, 2026
Full time
Credit Controller Flexible / Hybrid Working Available Paying between 30k - 34k DOE Are you an experienced Credit Controller or Accounts Receivable professional looking to join a high-performing finance team within a leading professional services environment? We're recruiting on behalf of a well-established, highly respected organisation operating in a fast-paced, regulated industry. With a strong reputation for delivering exceptional client service and innovative solutions, this business is investing in its finance function and looking for a confident, proactive individual to take ownership of a debt portfolio and play a key role in maintaining cash flow and reducing aged debt. This is a fantastic opportunity to join a collaborative and forward-thinking finance team where your ideas will be valued, your development supported, and your contribution recognised. The Role In this varied and rewarding role, you will be responsible for managing and controlling outstanding debt across a designated portfolio, ensuring effective credit control processes are followed and stakeholder relationships are maintained. Key responsibilities will include: Managing a portfolio of outstanding debt and proactively chasing overdue payments Conducting regular face-to-face and virtual meetings with internal stakeholders regarding debt positions Monitoring queries and disputes, ensuring timely resolution and appropriate escalation where needed Reviewing and analysing aged debt against agreed KPIs and metrics Ensuring consistent application of credit control and debt provisioning policies Minimising ledger adjustments and ensuring overpayments or payments on account are correctly allocated, refunded, or cleared Reducing unallocated cash receipts and maintaining ledger accuracy Updating senior stakeholders, managers, and directors on debt status and risks Maintaining accurate and up-to-date notes and account statuses using internal systems such as Workday Preparing daily, weekly, and monthly reports for management Identifying high-risk or problem debts and escalating appropriately Supporting and managing the legal process for debts requiring formal recovery action About You To be successful in this role, you'll be an experienced and confident Credit Controller with excellent communication skills and the ability to build strong working relationships across the business. You will have: Previous experience in Credit Control / Accounts Receivable, ideally within professional services Experience using Workday or similar finance/ERP systems (preferred) Strong Excel skills and confidence working with data and reports Excellent written and verbal communication skills The ability to present confidently and influence stakeholders at all levels Strong interpersonal skills with the ability to challenge professionally when required A proactive, organised approach with excellent attention to detail A commitment to delivering exceptional service to both internal and external stakeholders What's on Offer This organisation is committed to creating an inclusive, people-focused workplace where employees can thrive. You can expect: Flexible and agile working options A collaborative and supportive team culture Career development programmes, mentoring, and structured progression opportunities Exposure to senior stakeholders and opportunities to make a real impact Modern offices and excellent collaboration spaces Competitive salary and benefits package If you're looking for a role where you can take ownership, build relationships, and contribute to the success of a leading business, we'd love to hear from you. 51503CH INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Customer Service Manager
Muji Europe Holdings Ltd
Customer Service Manager - London, United Kingdom Full-Time Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Role and responsibilities In-house customer service team Manage in-house customer service team. Evaluate team structure. Recruit, train and develop team members. Coach and support team members in handling complex, escalated, or high-level VIP complaints, ensuring timely and satisfactory resolution. Resolve PayPal disputes timely. Manage refund registration. Set effective KPIs and monitor performance weekly. Implement actions to reduce ticket backlog, reduce ticket to order ratio, improve response time, response quality, resolution time and CSAT. Eventually build the team to not only resolve customer issues, but to support the business in retaining and converting customers from a commercial perspective. Outsourced contact centre Evaluate outsourced contact centre and possibly select and migrate to a new partner. Set relevant KPIs to contact centre that are different from in-house team and hold them accountable. Regular meetings and visits to contact centre. Check agent quality by sampling a percentage of responses. Identify problems and resolve root causes. Reduce escalation rate from contact centre to in-house team. Improve response time, response quality, resolution time and CSAT. General management Weekly KPI reporting - identify key trends, issues or complaints and implement action plans. Regularly analyse customer surveys and other feedback data to inform decisions. Review workflows and email templates. Review operating model between in-house team and outsourced contact centre and propose strategies. Forecast ticket volume and plan resources and scheduling accordingly in advance in response to business scaling. Review training needs and improve training materials, training process, training quality internally and externally. Constantly optimise technologies, systems and automation for efficiency where suitable. Collaborate with the wider teams to provide customers with information regarding fulfilment, product information, stock, etc. and improve the process. Support onsite product reviews and improve external customer review scores (e.g. TrustPilot). Ensure compliance with personal data protection rules. Balance the objectives of improving service levels and controlling costs. Knowledge and skills At least 5 years' solid ecommerce customer service experience at established fashion, homeware or lifestyle brands or retailers, ideally covering wide European markets. Existing experience in managing in-house customer service team and outsourced contact centre. Exceptional leadership skills with the ability to drive and motivate performance through effective training and coaching skills. Proficiency in CRM software (Zendesk, Gorgias, AI agent, chatbot), ERP systems and Microsoft Office Suite. Demonstrating solid achievements in KPIs, efficiency and customer satisfaction rather than activities. Proactive and self-motivated. Excellent problem-solving skills. Passionate about customer care. Highly organised with the ability to multitask. Good attention to detail. Resilient, focused under pressure in a fast-moving commercial environment. Effective communication skills, written and verbal, with a natural ability to connect with people at all levels. Educated to degree level. Proficiency in any of the following languages would be a plus: German, French, Italian or Spanish.
May 09, 2026
Full time
Customer Service Manager - London, United Kingdom Full-Time Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Role and responsibilities In-house customer service team Manage in-house customer service team. Evaluate team structure. Recruit, train and develop team members. Coach and support team members in handling complex, escalated, or high-level VIP complaints, ensuring timely and satisfactory resolution. Resolve PayPal disputes timely. Manage refund registration. Set effective KPIs and monitor performance weekly. Implement actions to reduce ticket backlog, reduce ticket to order ratio, improve response time, response quality, resolution time and CSAT. Eventually build the team to not only resolve customer issues, but to support the business in retaining and converting customers from a commercial perspective. Outsourced contact centre Evaluate outsourced contact centre and possibly select and migrate to a new partner. Set relevant KPIs to contact centre that are different from in-house team and hold them accountable. Regular meetings and visits to contact centre. Check agent quality by sampling a percentage of responses. Identify problems and resolve root causes. Reduce escalation rate from contact centre to in-house team. Improve response time, response quality, resolution time and CSAT. General management Weekly KPI reporting - identify key trends, issues or complaints and implement action plans. Regularly analyse customer surveys and other feedback data to inform decisions. Review workflows and email templates. Review operating model between in-house team and outsourced contact centre and propose strategies. Forecast ticket volume and plan resources and scheduling accordingly in advance in response to business scaling. Review training needs and improve training materials, training process, training quality internally and externally. Constantly optimise technologies, systems and automation for efficiency where suitable. Collaborate with the wider teams to provide customers with information regarding fulfilment, product information, stock, etc. and improve the process. Support onsite product reviews and improve external customer review scores (e.g. TrustPilot). Ensure compliance with personal data protection rules. Balance the objectives of improving service levels and controlling costs. Knowledge and skills At least 5 years' solid ecommerce customer service experience at established fashion, homeware or lifestyle brands or retailers, ideally covering wide European markets. Existing experience in managing in-house customer service team and outsourced contact centre. Exceptional leadership skills with the ability to drive and motivate performance through effective training and coaching skills. Proficiency in CRM software (Zendesk, Gorgias, AI agent, chatbot), ERP systems and Microsoft Office Suite. Demonstrating solid achievements in KPIs, efficiency and customer satisfaction rather than activities. Proactive and self-motivated. Excellent problem-solving skills. Passionate about customer care. Highly organised with the ability to multitask. Good attention to detail. Resilient, focused under pressure in a fast-moving commercial environment. Effective communication skills, written and verbal, with a natural ability to connect with people at all levels. Educated to degree level. Proficiency in any of the following languages would be a plus: German, French, Italian or Spanish.
MBDA UK
Commercial Manager
MBDA UK Stevenage, Hertfordshire
As a Commercial Manager, you are responsible for managing the entire lifecycle of Domestic Commercial contracts, from bidding and negotiation to execution, and closure Salary: Circa £ 62,000 - £70,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Management - engagement at senior management levels in the business and line management responsibility for more junior members of the team. You will have the opportunity to work within various multi-functional Project teams contributing to the overall company business plan, safeguarding MBDA's business interests and knowing that you are making a real difference. Business Winning - Responsible for the full Route to Contract, including being the driving force during the Bidding process, taking responsibility for all the commercial aspects and ensuring cross functional working to deliver robust and timely bids. This will include the drafting and reviewing of proposals, terms and conditions and Contracts and pricing/pricing strategy. Contract Negotiation - Lead the negotiation of all Contracts, agreements and commercial issues ensuring alignment with company objectives and ensuring contractual compliance Contract Management - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customers. Oversee the commercial management of Contracts throughout their life cycle ensuring all contractual obligations are met. This will include contract amendments, reviewing contract deliverables, document marking and contract closure. Compliance - Ensure that all contracts comply with applicable laws, regulations, and company policies and governance, including ITAR, EAR, and other relevant defence industry standards. Risk and Opportunity Management: Identify potential risks and opportunities associated with bids and contracts and work with various departments to develop mitigation strategies. Stakeholder Communication: Customer facing and serving as the primary point of contact for Commercial matters, providing guidance to internal stakeholders and liaising with external clients and partners to agree and resolve any Commercial issues. Reporting: Provide regular updates and reports to senior management on bids, contract status, key risks, and any significant issues that could impact the business. Contract Dispute Resolution: Manage and resolve contract-related disputes in collaboration with legal and other relevant departments, ensuring swift and effective resolution. What we're looking for from you: Proven experience of Commercial, within a defence environment. Experience of drafting, negotiating and agreeing contracts and agreements. Excellent attention to detail and strong analytical skills. Ability to manage multiple contracts simultaneously in a fast-paced environment. A Strategic thinker, supporting the overall business objectives for growth and innovation (UK and International) Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams An accountable self-starter. Modelling the MBDA values and leading others to be accountable Leadership and line management experience Familiarity with MoD contracting structure, including DEFCONs and QDCs, would be preferred. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 09, 2026
Full time
As a Commercial Manager, you are responsible for managing the entire lifecycle of Domestic Commercial contracts, from bidding and negotiation to execution, and closure Salary: Circa £ 62,000 - £70,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Management - engagement at senior management levels in the business and line management responsibility for more junior members of the team. You will have the opportunity to work within various multi-functional Project teams contributing to the overall company business plan, safeguarding MBDA's business interests and knowing that you are making a real difference. Business Winning - Responsible for the full Route to Contract, including being the driving force during the Bidding process, taking responsibility for all the commercial aspects and ensuring cross functional working to deliver robust and timely bids. This will include the drafting and reviewing of proposals, terms and conditions and Contracts and pricing/pricing strategy. Contract Negotiation - Lead the negotiation of all Contracts, agreements and commercial issues ensuring alignment with company objectives and ensuring contractual compliance Contract Management - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customers. Oversee the commercial management of Contracts throughout their life cycle ensuring all contractual obligations are met. This will include contract amendments, reviewing contract deliverables, document marking and contract closure. Compliance - Ensure that all contracts comply with applicable laws, regulations, and company policies and governance, including ITAR, EAR, and other relevant defence industry standards. Risk and Opportunity Management: Identify potential risks and opportunities associated with bids and contracts and work with various departments to develop mitigation strategies. Stakeholder Communication: Customer facing and serving as the primary point of contact for Commercial matters, providing guidance to internal stakeholders and liaising with external clients and partners to agree and resolve any Commercial issues. Reporting: Provide regular updates and reports to senior management on bids, contract status, key risks, and any significant issues that could impact the business. Contract Dispute Resolution: Manage and resolve contract-related disputes in collaboration with legal and other relevant departments, ensuring swift and effective resolution. What we're looking for from you: Proven experience of Commercial, within a defence environment. Experience of drafting, negotiating and agreeing contracts and agreements. Excellent attention to detail and strong analytical skills. Ability to manage multiple contracts simultaneously in a fast-paced environment. A Strategic thinker, supporting the overall business objectives for growth and innovation (UK and International) Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams An accountable self-starter. Modelling the MBDA values and leading others to be accountable Leadership and line management experience Familiarity with MoD contracting structure, including DEFCONs and QDCs, would be preferred. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
MMP Consultancy
Service Charge & Rents Manager
MMP Consultancy Norwich, Norfolk
An exciting opportunity has arisen for an experienced Service Charges & Rents Manager to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 49,680 Per Annum The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency. Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly. Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as required. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned. Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Calculate and issue annual sinking fund statements. Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required. Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds. Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules. Ensure the accurate application of rents and service charges to accounts and on relet Experience Required: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI's Experience of change management and being and subject matter expert for changes in software and systems.
May 09, 2026
Full time
An exciting opportunity has arisen for an experienced Service Charges & Rents Manager to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 49,680 Per Annum The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency. Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly. Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as required. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned. Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Calculate and issue annual sinking fund statements. Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required. Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds. Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules. Ensure the accurate application of rents and service charges to accounts and on relet Experience Required: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI's Experience of change management and being and subject matter expert for changes in software and systems.
Greencore (Formally Bakkavor Group)
Procure to Pay Manager
Greencore (Formally Bakkavor Group) Balderton, Nottinghamshire
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose: The purpose of the Procure-To-Pay (PTP) Manager role is to oversee the day-to day operations of the PTP team within Finance Shared Services (FSS). The PTP Manager will be part of the FSS leadership team, requiring building strong working relationship with the process Global Process Owner (GPO) to contribute to the future PTP strategy based on operational and delivery knowledge. The role is responsible for managing relationships with internal Bakkavor stakeholders and external vendors, ensuring an efficient and effective delivery of the PTP process within the FSS, supports the team, and ensures that the suppliers are paid on time (amongst other outcomes) whilst adhering to Bakkavor controls and governance requirements. The person is also responsible for managing the escalations, audits, and process continuous improvement. Key Accountabilities: Invoice Processing Review Accounts Payable reports produced by the PTP Team Leader to monitor the performance of the team Oversee the work of PTP analysts and Team Leader, providing guidance and support as needed Oversee PTP operations, ensures best in class service delivery and continuous improvement Guide team on issues related to outstanding invoices, ageing, queries, and discrepancies Payments Review supplier statements and payments reconciliation during month-end close to ensure reconciliations have been performed accurately Ensure all controls and governance requirements are fulfilled and appropriate evidence is retained Ensure payment runs are completed in a timely manner Ensure key suppliers & employee reimbursements are paid on time and in line with Bakkavor policies and objectives Support cost performance and cost controls - assisting in planning, budgeting, forecasting and variance reporting Works closely with the Group Treasury function to develop cash flow forecasts based on accounts payable information and support ongoing activities with respect to cash flow Query Resolution Ensure disputes and queries are resolved on time Manage stakeholder issue escalation and resolution Lead on negotiation of internal service level agreements and KPIs along with process GPO Maintain strong stakeholder relationships to ensure the timely resolution of problems as well as being responsive to future needs Audit and Internal Controls Continuously assessing internal controls environment within the PTP team, ensuring all internal controls, policy and governance requirements are always adhered by all team members and creating a vigilant and risk mitigation culture within the team Participate, assist, and coordinate in all internal & external audit related activities People Management Foster a culture of leadership within the team, mentoring team members, and identifying potential leaders for future growth opportunities Establish clear performance metrics such as SMART goals and KPIs to gauge the team's performance effectively Communication and Change Management Cultivate effective relationship management with key stakeholders and suppliers Engage with the FSS Head to communicate PTP-related updates, progress, and challenges Coordinate with other FSS managers to deliver quality, cost and productivity that meets or exceeds service level agreement specifications Working with the GPO - manage changes related to PTP processes, system implementations, or organisational restructuring Consult with PTP Team Leader on identified process improvement opportunities and feedback accordingly Performance Management Working closely with the Head of FSS, process GPOs and business stakeholders to set PTP key performance measures, monitors performance against set measures on a regular basis and supports course correction activities where needed Respond to customer feedback survey results on a timely basis Working closely with the GPO/process excellence teams and PTP team to identify and drive continuous improvement opportunities Knowledge, Skills and Experience: Strong written and verbal communication skills to convey information clearly and concisely,whether through email, phone calls, or face-to-face interactions Working knowledge of using Microsoft Office products particularly MS PowerPoint, MS Word,and MS Excel Demonstrate excellent analytical and problem-solving skills Demonstrate excellent employee management skills; ability to plan, assign and direct work;ability to recruit, mentor and appraise employees Demonstratable experience of managing PTP teams in a shared services environment anddelivering high quality services Ability to utilize metrics to identify opportunities for service improvement Ability to identify and apply internal best practices to PTP operations Previous experience at a management level Internal controls experience Strong knowledge of financial systems and deep understanding and expertise in Financeprocesses Understanding of best practices and metrics for PTP Previous experience in working with ERP systems, specifically with SAP S/4 HANA preferred Professional Qualified Accountant (for example ACA/ACCA/CIMA) preferred What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform We reserve the right to close this advertisement before the stated closing date
May 09, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose: The purpose of the Procure-To-Pay (PTP) Manager role is to oversee the day-to day operations of the PTP team within Finance Shared Services (FSS). The PTP Manager will be part of the FSS leadership team, requiring building strong working relationship with the process Global Process Owner (GPO) to contribute to the future PTP strategy based on operational and delivery knowledge. The role is responsible for managing relationships with internal Bakkavor stakeholders and external vendors, ensuring an efficient and effective delivery of the PTP process within the FSS, supports the team, and ensures that the suppliers are paid on time (amongst other outcomes) whilst adhering to Bakkavor controls and governance requirements. The person is also responsible for managing the escalations, audits, and process continuous improvement. Key Accountabilities: Invoice Processing Review Accounts Payable reports produced by the PTP Team Leader to monitor the performance of the team Oversee the work of PTP analysts and Team Leader, providing guidance and support as needed Oversee PTP operations, ensures best in class service delivery and continuous improvement Guide team on issues related to outstanding invoices, ageing, queries, and discrepancies Payments Review supplier statements and payments reconciliation during month-end close to ensure reconciliations have been performed accurately Ensure all controls and governance requirements are fulfilled and appropriate evidence is retained Ensure payment runs are completed in a timely manner Ensure key suppliers & employee reimbursements are paid on time and in line with Bakkavor policies and objectives Support cost performance and cost controls - assisting in planning, budgeting, forecasting and variance reporting Works closely with the Group Treasury function to develop cash flow forecasts based on accounts payable information and support ongoing activities with respect to cash flow Query Resolution Ensure disputes and queries are resolved on time Manage stakeholder issue escalation and resolution Lead on negotiation of internal service level agreements and KPIs along with process GPO Maintain strong stakeholder relationships to ensure the timely resolution of problems as well as being responsive to future needs Audit and Internal Controls Continuously assessing internal controls environment within the PTP team, ensuring all internal controls, policy and governance requirements are always adhered by all team members and creating a vigilant and risk mitigation culture within the team Participate, assist, and coordinate in all internal & external audit related activities People Management Foster a culture of leadership within the team, mentoring team members, and identifying potential leaders for future growth opportunities Establish clear performance metrics such as SMART goals and KPIs to gauge the team's performance effectively Communication and Change Management Cultivate effective relationship management with key stakeholders and suppliers Engage with the FSS Head to communicate PTP-related updates, progress, and challenges Coordinate with other FSS managers to deliver quality, cost and productivity that meets or exceeds service level agreement specifications Working with the GPO - manage changes related to PTP processes, system implementations, or organisational restructuring Consult with PTP Team Leader on identified process improvement opportunities and feedback accordingly Performance Management Working closely with the Head of FSS, process GPOs and business stakeholders to set PTP key performance measures, monitors performance against set measures on a regular basis and supports course correction activities where needed Respond to customer feedback survey results on a timely basis Working closely with the GPO/process excellence teams and PTP team to identify and drive continuous improvement opportunities Knowledge, Skills and Experience: Strong written and verbal communication skills to convey information clearly and concisely,whether through email, phone calls, or face-to-face interactions Working knowledge of using Microsoft Office products particularly MS PowerPoint, MS Word,and MS Excel Demonstrate excellent analytical and problem-solving skills Demonstrate excellent employee management skills; ability to plan, assign and direct work;ability to recruit, mentor and appraise employees Demonstratable experience of managing PTP teams in a shared services environment anddelivering high quality services Ability to utilize metrics to identify opportunities for service improvement Ability to identify and apply internal best practices to PTP operations Previous experience at a management level Internal controls experience Strong knowledge of financial systems and deep understanding and expertise in Financeprocesses Understanding of best practices and metrics for PTP Previous experience in working with ERP systems, specifically with SAP S/4 HANA preferred Professional Qualified Accountant (for example ACA/ACCA/CIMA) preferred What you'll get in return: Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform We reserve the right to close this advertisement before the stated closing date
THE BUKOLA GROUP LIMITED
Employee Relations Advisor
THE BUKOLA GROUP LIMITED Slough, Berkshire
HR Advisor Location: Slough Salary: £36,000 - £40,000 Working Pattern: Office based with option for 1-day from home each week Contract: Full-time, Permanent The Bukola Group is recruiting an experienced HR Advisor to join a busy Employee Relations function supporting operational teams across a multi-site workforce within a business services firm. This is a hands-on role suited to a confident HR professional with extensive employee relations experience , capable of independently managing a high - volume and complex ER caseload . You will provide practical, legally sound advice to managers, lead ER casework end-to-end, and coach leaders to ensure fair, consistent and values-led people management. Key responsibilities include: Managing the full spectrum of ER cases including disciplinaries, grievances, absence, disputes, redundancies, flexible working and performance-related matters. Coaching and advising managers on best practice and UK employment law Drafting ER correspondence and supporting hearings and meetings Ensuring adherence to policies, procedures and timelines Analysing ER data, tracking cases and reporting on trends Supporting TUPE activity, union engagement and wider HR initiatives About you: Proven experience in a generalist HR or ER-focused role within a fast-paced, operational environment Strong, hands-on employee relations expertise (essential) Up-to-date knowledge of UK employment legislation Confident with the use of Microsoft office, particularly Excel. CIPD Level 5 qualification (or working towards) preferred Confident communicator with excellent stakeholder management skills Resilient, organised and able to manage multiple priorities Full UK driving licence and own car highly desirable This is an excellent opportunity for a pragmatic, people-focused HR professional who enjoys being close to operations and making a real impact on the employee experience.
May 09, 2026
Full time
HR Advisor Location: Slough Salary: £36,000 - £40,000 Working Pattern: Office based with option for 1-day from home each week Contract: Full-time, Permanent The Bukola Group is recruiting an experienced HR Advisor to join a busy Employee Relations function supporting operational teams across a multi-site workforce within a business services firm. This is a hands-on role suited to a confident HR professional with extensive employee relations experience , capable of independently managing a high - volume and complex ER caseload . You will provide practical, legally sound advice to managers, lead ER casework end-to-end, and coach leaders to ensure fair, consistent and values-led people management. Key responsibilities include: Managing the full spectrum of ER cases including disciplinaries, grievances, absence, disputes, redundancies, flexible working and performance-related matters. Coaching and advising managers on best practice and UK employment law Drafting ER correspondence and supporting hearings and meetings Ensuring adherence to policies, procedures and timelines Analysing ER data, tracking cases and reporting on trends Supporting TUPE activity, union engagement and wider HR initiatives About you: Proven experience in a generalist HR or ER-focused role within a fast-paced, operational environment Strong, hands-on employee relations expertise (essential) Up-to-date knowledge of UK employment legislation Confident with the use of Microsoft office, particularly Excel. CIPD Level 5 qualification (or working towards) preferred Confident communicator with excellent stakeholder management skills Resilient, organised and able to manage multiple priorities Full UK driving licence and own car highly desirable This is an excellent opportunity for a pragmatic, people-focused HR professional who enjoys being close to operations and making a real impact on the employee experience.
Randstad Sourceright
Finance Project Manager
Randstad Sourceright
OUTSIDE IR35 Job title: Commercial Finance Project Manager Location: Remote - UK based only (This role is remote, although the successful candidate has the option to work from the Newcastle office up to once a week if desired) Contract length: 12 months Join the Renewable Energy Revolution as a Commercial Project Manager! Are you a fully Qualified Accountant with a passion for driving financial success in large-scale projects? Do you thrive on managing full P&L responsibility and acting as a key business partner? If so, Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for an exciting 12-month contract opportunity in the dynamic world of wind energy service. The are seeking a proactive and versatile Commercial Project Manager to join an Onshore Service Great Britain team. You will be a vital business partner to operations management, taking complete P&L and balance sheet responsibility for a geographical hub involving 15-30 wind farm sites. This role is crucial in ensuring profitability and customer satisfaction across multi-million-pound service contracts, executing maintenance work on turbine agreements spanning 10 to 20 years. Key responsibilities: Manage the full P&L and balance sheet for your assigned projects/hub Lead monthly cost management, accurate financial forecasting and budget delivery Oversee risk and opportunity registers, managing non-conformance costs Monitor and analyse key performance indicators (KPIs) like project gross margins, spend and billings Handle day-to-day commercial issues, focusing on maximising profitability and customer satisfaction Manage and support escalations and disputes on commercial/contractual topics with customers Maintain strong relationships with operations partners, customers and key internal stakeholders Drive process and project improvements for maximum profit and efficiency What you ll bring: Essential Requirements: Fully Qualified Accountant (ACA, ACCA, or CIMA qualification is mandatory) Proven experience in a project-related role, ideally within the Energy sector or similar Demonstrable experience in Project Controlling, Risk Management and knowledge of IFRS accounting principles Proficiency with IT systems, particularly SAP and the Microsoft suite (including Power BI) Exceptional communication, adaptability and versatility to handle multiple conflicting priorities Desirable Experience in Contract Management and exposure to large, multi-million-pound contracts Ready to make a difference? If you are a financially astute, commercially driven professional ready to lead the change towards clean energy, apply today! We celebrate diversity and are committed to creating an inclusive environment.
May 08, 2026
Contractor
OUTSIDE IR35 Job title: Commercial Finance Project Manager Location: Remote - UK based only (This role is remote, although the successful candidate has the option to work from the Newcastle office up to once a week if desired) Contract length: 12 months Join the Renewable Energy Revolution as a Commercial Project Manager! Are you a fully Qualified Accountant with a passion for driving financial success in large-scale projects? Do you thrive on managing full P&L responsibility and acting as a key business partner? If so, Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for an exciting 12-month contract opportunity in the dynamic world of wind energy service. The are seeking a proactive and versatile Commercial Project Manager to join an Onshore Service Great Britain team. You will be a vital business partner to operations management, taking complete P&L and balance sheet responsibility for a geographical hub involving 15-30 wind farm sites. This role is crucial in ensuring profitability and customer satisfaction across multi-million-pound service contracts, executing maintenance work on turbine agreements spanning 10 to 20 years. Key responsibilities: Manage the full P&L and balance sheet for your assigned projects/hub Lead monthly cost management, accurate financial forecasting and budget delivery Oversee risk and opportunity registers, managing non-conformance costs Monitor and analyse key performance indicators (KPIs) like project gross margins, spend and billings Handle day-to-day commercial issues, focusing on maximising profitability and customer satisfaction Manage and support escalations and disputes on commercial/contractual topics with customers Maintain strong relationships with operations partners, customers and key internal stakeholders Drive process and project improvements for maximum profit and efficiency What you ll bring: Essential Requirements: Fully Qualified Accountant (ACA, ACCA, or CIMA qualification is mandatory) Proven experience in a project-related role, ideally within the Energy sector or similar Demonstrable experience in Project Controlling, Risk Management and knowledge of IFRS accounting principles Proficiency with IT systems, particularly SAP and the Microsoft suite (including Power BI) Exceptional communication, adaptability and versatility to handle multiple conflicting priorities Desirable Experience in Contract Management and exposure to large, multi-million-pound contracts Ready to make a difference? If you are a financially astute, commercially driven professional ready to lead the change towards clean energy, apply today! We celebrate diversity and are committed to creating an inclusive environment.
Paramount Retail Group
Credit Manager
Paramount Retail Group Poole, Dorset
Credit Manager Location: Poole (BH12 area) Job Type: Full-time, Permanent Working Hours: Office-based, Monday to Friday, 8:30am - 5:00pm Sector: Finance / Credit Control / FMCG / Food & Meat Wholesale Are you an experienced Credit Manager looking to take ownership of the credit function within a fast-paced FMCG business? A well-established and growing food distribution and meat wholesale business based in Poole (BH12) is seeking a Credit Manager to lead its credit control function. Operating within the fast-moving consumer goods (FMCG) sector, the business supplies a wide range of food products across the UK and forms part of a wider retail and distribution group. This is an excellent opportunity for a proactive and commercially aware professional who thrives in a high-volume SME environment and can effectively manage risk while supporting business growth. Key Responsibilities As Credit Manager, you will be responsible for overseeing the credit control function and ensuring effective management of customer accounts. Your responsibilities will include: Managing and overseeing the credit control team and daily operations Setting and reviewing customer credit limits and payment terms Monitoring aged debt and ensuring timely collections Reducing debtor days and minimising bad debt exposure Handling escalated customer queries and resolving disputes Producing regular reporting on debtor performance and risk Building strong relationships with key customers and internal stakeholders Supporting cash flow forecasting and working capital management Ensuring compliance with company policies and procedures Driving process improvements within the credit control function Experience & Skills The ideal candidate will have strong experience in credit control, ideally within FMCG, wholesale, distribution or a similar high-volume environment. You should have: Previous experience in a Credit Manager or senior credit control role Experience managing or supervising a team Strong understanding of credit risk and debtor management Experience working within a fast-paced SME or growing business Excellent communication and negotiation skills Good Excel and reporting skills Proactive, organised and commercially focused approach Why Join? Join a growing business in the food distribution and meat wholesale sector Work within a fast-moving FMCG environment Office-based role with stable Monday-Friday hours (8:30am-5:00pm) Opportunity to take ownership of the credit function Friendly and supportive finance team Career development within a stable and expanding organisation If you are an experienced Credit Manager with a background in FMCG, wholesale, distribution or food supply, and are looking for a role where you can make a real impact, we would welcome your application.
May 08, 2026
Full time
Credit Manager Location: Poole (BH12 area) Job Type: Full-time, Permanent Working Hours: Office-based, Monday to Friday, 8:30am - 5:00pm Sector: Finance / Credit Control / FMCG / Food & Meat Wholesale Are you an experienced Credit Manager looking to take ownership of the credit function within a fast-paced FMCG business? A well-established and growing food distribution and meat wholesale business based in Poole (BH12) is seeking a Credit Manager to lead its credit control function. Operating within the fast-moving consumer goods (FMCG) sector, the business supplies a wide range of food products across the UK and forms part of a wider retail and distribution group. This is an excellent opportunity for a proactive and commercially aware professional who thrives in a high-volume SME environment and can effectively manage risk while supporting business growth. Key Responsibilities As Credit Manager, you will be responsible for overseeing the credit control function and ensuring effective management of customer accounts. Your responsibilities will include: Managing and overseeing the credit control team and daily operations Setting and reviewing customer credit limits and payment terms Monitoring aged debt and ensuring timely collections Reducing debtor days and minimising bad debt exposure Handling escalated customer queries and resolving disputes Producing regular reporting on debtor performance and risk Building strong relationships with key customers and internal stakeholders Supporting cash flow forecasting and working capital management Ensuring compliance with company policies and procedures Driving process improvements within the credit control function Experience & Skills The ideal candidate will have strong experience in credit control, ideally within FMCG, wholesale, distribution or a similar high-volume environment. You should have: Previous experience in a Credit Manager or senior credit control role Experience managing or supervising a team Strong understanding of credit risk and debtor management Experience working within a fast-paced SME or growing business Excellent communication and negotiation skills Good Excel and reporting skills Proactive, organised and commercially focused approach Why Join? Join a growing business in the food distribution and meat wholesale sector Work within a fast-moving FMCG environment Office-based role with stable Monday-Friday hours (8:30am-5:00pm) Opportunity to take ownership of the credit function Friendly and supportive finance team Career development within a stable and expanding organisation If you are an experienced Credit Manager with a background in FMCG, wholesale, distribution or food supply, and are looking for a role where you can make a real impact, we would welcome your application.

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