Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
May 11, 2026
Full time
Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
Service Desk Engineer - 2nd line Up to 43,000 plus shift allowance and excellent benefits Milton Keynes, fully office based so must live local! This includes night shifts! Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations. A true Generalist role, this will predominantly be 2nd line activities, however, is still very much a client facing role, responding to system events, availability and capacity issues in addition to troubleshooting and problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through service dashboards and prioritising tickets Event Monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and patterns to initiate Problem Management Support of Internal IT onboarding What are we looking for? Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 10, 2026
Full time
Service Desk Engineer - 2nd line Up to 43,000 plus shift allowance and excellent benefits Milton Keynes, fully office based so must live local! This includes night shifts! Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations. A true Generalist role, this will predominantly be 2nd line activities, however, is still very much a client facing role, responding to system events, availability and capacity issues in addition to troubleshooting and problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through service dashboards and prioritising tickets Event Monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and patterns to initiate Problem Management Support of Internal IT onboarding What are we looking for? Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
May 09, 2026
Full time
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weekshome. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 09, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weekshome. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Dell Senior Technical Consultant/Architect - Powerstore, Powerscale - (Dell HPE VMware/Hybrid Infrastructure) to £85,000 + £5,400 car allowance + as much OT as you want or not if you don't (c£10k-£20k) Home/UK Wide Dell focused Senior Technical Consultant - Fantastic opportunity to join a leading Dell partner and multi-vendor Cloud & IT Infrastructure Solutions & Services Provider as they continue to grow out their top-level Presales Solutions Architecture and Technical Consultancy practices. *MUST Have previous experience in Consultancy/Architecture at a UK Cloud & IT Infrastructure-focused Solution Provider/MSP* This is a great time to get into this business and into a Senior position which could quickly grow into a Principal or Practice Lead role in Consulting If you're a Dell Consultant/Architect in the UK Solution Provider channel , then this is one we should talk about for you. The Senior Technical Consultant (Hybrid Infrastructure) will design and implement hybrid infrastructure solutions, including compute, storage, HCI, virtualisation, backup and disaster recovery. This is a Professional Services team in the Cloud & Infrastructure Practice. You'll work with Practice leadership, Presales and PMO teams, taking ownership of solution design and end-to-end delivery for customers. Key Focus: Dell and Datacentre/Hybrid Infrastructure subject matter expert with a broad understanding of DC technologies, including major server, storage, virtualisation solutions and a depth of expertise in Dell specifically, you will be responsible for working with customers to design and implement Dell, DC/Hybrid Infrastructure, (VMware Dell HPE Netapp Nutanix Nimble Pure) and surrounding technology solutions. Dell focused - however any/all of the following will support your application: (NOT ALL REQUIRED) Proven ability with HLD/LLD design, installation and configuration work Enterprise server & storage - with Dell and/or HPE, including block, object and HCI platforms Ability to design and implement enterprise storage solutions (PowerStore, PowerScale, ECS, Unity, Alletra, dHCI, 3PAR, Nimble) Strong understanding of VMware Cloud Foundation, VCF9 vSphere, Nutanix and Hyper-V Solid Knowledge of Fibre Channel, iSCSI and core networking fundamentals Experience designing stretched clusters and delivering complex data migrations Hands-on experience with backup & cyber-resilience tools (Veeam, Data Domain, StoreOnce) Familiarity with cloud platforms (Azure, AWS, GCP) and cloud-connected storage Knowledge of server management tooling (iDRAC, iLO, OneView, OpenManage Any of the following Dell Certifications will support your application but are NOT ESSENTIAL: Specialist - Dell PowerStore Solutions (Implementation Engineer/Operate) Specialist - Dell PowerScale Solutions (Isilon Administrator) Specialist - Dell Unity XT Solutions (Implementation Engineer) Specialist - Dell PowerMax Solutions (Implementation Engineer/Admin) Specialist - Dell PowerFlex Solutions (Implementation Engineer/Admin) Specialist - Dell ECS (Elastic Cloud Storage) Specialist - Dell NetWorker (Backup & Recovery) Specialist - Dell Avamar (Backup - Legacy but still seen) Specialist - Dell Data Protection Suite Specialist - Dell VPLEX Solutions Specialist - Dell XtremIO Solutions Specialist - Dell VxRail Systems Administrator Specialist - Dell VxBlock Systems Administrator Specialist - Dell VxRack Systems Administrator Specialist - Dell PowerEdge Implementation Engineer Specialist - Dell OpenManage (server management tooling - often bundled) Expert - Dell Data Storage Solutions Design Expert - Dell PowerStore Solutions Design Expert - Dell PowerScale Solutions Design Expert - Dell PowerFlex Solutions Design Expert - Dell Cloud Infrastructure and Services Expert - Dell Converged Infrastructure Design (VxRail/VxBlock) Expert - Dell Data Protection Solutions Design Exceptional opportunity to join an outstanding organization with a commitment to providing outstanding personal development and career opportunities. Please hit the button to Apply and/or call Tim Davey at InfraView for further info. Dell Senior Technical Consultant/Architect - Powerstore, Powerscale- (Dell HPE VMware Hybrid Infrastructure) to £85,000 + car allowance + as much OT as you want or not if you don't (c£10k-£20k) UK Wide
May 08, 2026
Full time
Dell Senior Technical Consultant/Architect - Powerstore, Powerscale - (Dell HPE VMware/Hybrid Infrastructure) to £85,000 + £5,400 car allowance + as much OT as you want or not if you don't (c£10k-£20k) Home/UK Wide Dell focused Senior Technical Consultant - Fantastic opportunity to join a leading Dell partner and multi-vendor Cloud & IT Infrastructure Solutions & Services Provider as they continue to grow out their top-level Presales Solutions Architecture and Technical Consultancy practices. *MUST Have previous experience in Consultancy/Architecture at a UK Cloud & IT Infrastructure-focused Solution Provider/MSP* This is a great time to get into this business and into a Senior position which could quickly grow into a Principal or Practice Lead role in Consulting If you're a Dell Consultant/Architect in the UK Solution Provider channel , then this is one we should talk about for you. The Senior Technical Consultant (Hybrid Infrastructure) will design and implement hybrid infrastructure solutions, including compute, storage, HCI, virtualisation, backup and disaster recovery. This is a Professional Services team in the Cloud & Infrastructure Practice. You'll work with Practice leadership, Presales and PMO teams, taking ownership of solution design and end-to-end delivery for customers. Key Focus: Dell and Datacentre/Hybrid Infrastructure subject matter expert with a broad understanding of DC technologies, including major server, storage, virtualisation solutions and a depth of expertise in Dell specifically, you will be responsible for working with customers to design and implement Dell, DC/Hybrid Infrastructure, (VMware Dell HPE Netapp Nutanix Nimble Pure) and surrounding technology solutions. Dell focused - however any/all of the following will support your application: (NOT ALL REQUIRED) Proven ability with HLD/LLD design, installation and configuration work Enterprise server & storage - with Dell and/or HPE, including block, object and HCI platforms Ability to design and implement enterprise storage solutions (PowerStore, PowerScale, ECS, Unity, Alletra, dHCI, 3PAR, Nimble) Strong understanding of VMware Cloud Foundation, VCF9 vSphere, Nutanix and Hyper-V Solid Knowledge of Fibre Channel, iSCSI and core networking fundamentals Experience designing stretched clusters and delivering complex data migrations Hands-on experience with backup & cyber-resilience tools (Veeam, Data Domain, StoreOnce) Familiarity with cloud platforms (Azure, AWS, GCP) and cloud-connected storage Knowledge of server management tooling (iDRAC, iLO, OneView, OpenManage Any of the following Dell Certifications will support your application but are NOT ESSENTIAL: Specialist - Dell PowerStore Solutions (Implementation Engineer/Operate) Specialist - Dell PowerScale Solutions (Isilon Administrator) Specialist - Dell Unity XT Solutions (Implementation Engineer) Specialist - Dell PowerMax Solutions (Implementation Engineer/Admin) Specialist - Dell PowerFlex Solutions (Implementation Engineer/Admin) Specialist - Dell ECS (Elastic Cloud Storage) Specialist - Dell NetWorker (Backup & Recovery) Specialist - Dell Avamar (Backup - Legacy but still seen) Specialist - Dell Data Protection Suite Specialist - Dell VPLEX Solutions Specialist - Dell XtremIO Solutions Specialist - Dell VxRail Systems Administrator Specialist - Dell VxBlock Systems Administrator Specialist - Dell VxRack Systems Administrator Specialist - Dell PowerEdge Implementation Engineer Specialist - Dell OpenManage (server management tooling - often bundled) Expert - Dell Data Storage Solutions Design Expert - Dell PowerStore Solutions Design Expert - Dell PowerScale Solutions Design Expert - Dell PowerFlex Solutions Design Expert - Dell Cloud Infrastructure and Services Expert - Dell Converged Infrastructure Design (VxRail/VxBlock) Expert - Dell Data Protection Solutions Design Exceptional opportunity to join an outstanding organization with a commitment to providing outstanding personal development and career opportunities. Please hit the button to Apply and/or call Tim Davey at InfraView for further info. Dell Senior Technical Consultant/Architect - Powerstore, Powerscale- (Dell HPE VMware Hybrid Infrastructure) to £85,000 + car allowance + as much OT as you want or not if you don't (c£10k-£20k) UK Wide
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual whois extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 08, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual whois extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual who is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 08, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual who is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individualwho is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends acrosstickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 08, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individualwho is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based from our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities - Technical Manager - Customer Support (not exhaustive): Technical Leadership & System Expertise Become the CST technical authority on the MDA system GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends acrosstickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weeks home. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
May 08, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weeks home. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weeks home. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectorsof the community.
May 08, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview This role is ideal for a talented and ambitious professional IT Systems and Network Engineer. The role of IT Systems and Network Engineer entails being responsible for, the installation, configuration and commissioning of complex network servers, PC's and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance and issue trouble shooting and resolution. Please note: The role of IT Systems and Network Engineer is a role where you will travel globally for our projects, whether this is the Middle East, Far East, South East Asia, Africa's region - you will be expected to travel and live in country with an agreed rotation period up to 12 weeks in-country, 2 weeks home. Responsibilities - IT Systems and Network Engineer Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure Check and validate installations, and provide reports Configuration and troubleshooting of different types of connectivity systems Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied - day to day maintenance, issue identification and resolution Maintain good document trails of system changes and updates Requirements - IT Systems and Network Engineer ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments ESSENTIAL - Professional English language - spoken and written ESSENTIAL - Deep understanding of IT networks and server system configurations and set up - in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN) Experience with virtualisation (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous Strong understanding of IT security and data protection best practices Strong analytical and problem-solving skills Excellent teamwork and communication abilities Benefits - IT Systems and Network Engineer Highly competitive salary, fantastic accommodation and flights IAW company policy Private Healthcare & additional benefits package Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectorsof the community.
Technical Presales Consultant Infrastructure & Cloud Basic c£40k (£70-80k realistic on target earning) + car allowance South Wales (Hybrid / Field-based - Wales) We have an excellent opportunity for a technically strong infrastructure or cloud professional looking to move into a more customer-facing, commercially focused role, or an existing technical presales / sales support professional seeking greater ownership and earning potential. Working as part of a growing regional team, you will design and deliver infrastructure and cloud solutions for a broad customer base across both public and private sector organisations across Wales. You will work closely with account managers and vendors to shape solutions, engage customers and play a key role in winning business, with the opportunity to take ownership of accounts and significantly increase your earnings. Key Responsibilities: Work alongside account managers to support the sales process through technical expertise and solution design Engage with customers to understand requirements, challenges and technical environments Design infrastructure and cloud-based solutions across areas such as virtualisation, networking and Microsoft technologies Support the creation of proposals, tenders (RFP/RFI/RFQ) and technical documentation Deliver presentations, workshops and technical discussions with customers Work closely with key vendors including Microsoft, Lenovo, Cisco and others Contribute to both new business opportunities and growth within existing accounts Maintain awareness of market trends including cloud, cyber security and modern infrastructure About You: Strong technical background in infrastructure, cloud or IT services (e.g. infrastructure engineer, cloud engineer, technical consultant) Experience or exposure to customer-facing work, technical design or presales support Knowledge of technologies such as Microsoft (M365 / Azure), virtualisation (VMware / Hyper-V), networking or data centre environments Strong communication skills with the ability to explain technical concepts clearly Commercial awareness or an interest in moving into a more commercially focused role Motivated to develop within a presales / solutions career path If you re looking to move into a more commercially focused role where you can utilise your technical expertise and work closely with customers, please apply.
May 08, 2026
Full time
Technical Presales Consultant Infrastructure & Cloud Basic c£40k (£70-80k realistic on target earning) + car allowance South Wales (Hybrid / Field-based - Wales) We have an excellent opportunity for a technically strong infrastructure or cloud professional looking to move into a more customer-facing, commercially focused role, or an existing technical presales / sales support professional seeking greater ownership and earning potential. Working as part of a growing regional team, you will design and deliver infrastructure and cloud solutions for a broad customer base across both public and private sector organisations across Wales. You will work closely with account managers and vendors to shape solutions, engage customers and play a key role in winning business, with the opportunity to take ownership of accounts and significantly increase your earnings. Key Responsibilities: Work alongside account managers to support the sales process through technical expertise and solution design Engage with customers to understand requirements, challenges and technical environments Design infrastructure and cloud-based solutions across areas such as virtualisation, networking and Microsoft technologies Support the creation of proposals, tenders (RFP/RFI/RFQ) and technical documentation Deliver presentations, workshops and technical discussions with customers Work closely with key vendors including Microsoft, Lenovo, Cisco and others Contribute to both new business opportunities and growth within existing accounts Maintain awareness of market trends including cloud, cyber security and modern infrastructure About You: Strong technical background in infrastructure, cloud or IT services (e.g. infrastructure engineer, cloud engineer, technical consultant) Experience or exposure to customer-facing work, technical design or presales support Knowledge of technologies such as Microsoft (M365 / Azure), virtualisation (VMware / Hyper-V), networking or data centre environments Strong communication skills with the ability to explain technical concepts clearly Commercial awareness or an interest in moving into a more commercially focused role Motivated to develop within a presales / solutions career path If you re looking to move into a more commercially focused role where you can utilise your technical expertise and work closely with customers, please apply.
CBSbutler Holdings Limited trading as CBSbutler
Nursling, Hampshire
Software Engineer - Defence Technology 60,000 - 85,000 DOE Southampton - Hybrid Security Clearable Are you a software engineer who wants your work to genuinely matter? We're looking for a passionate software engineer to join a high-performing team tackling some of the most technically demanding challenges in the defence sector. This isn't about maintaining legacy systems or shipping incremental updates - it's about building cutting-edge capability that operates at the edge, in the field, and under pressure. The Role You'll be part of a team delivering software solutions that leverage the latest in machine learning, edge compute, and DevOps automation. Think rapid capability deployment, deployed hardware environments, sensors, and robotics - the kind of engineering problems that push you to grow. You'll own code releases and deployments, support operational systems, and collaborate across disciplines to drive agile best practice into real-world solutions. What You'll Be Doing You'll work closely with product owners and fellow engineers across the full delivery lifecycle - from architecture discussions to production deployments. Day to day, that means contributing to agile ceremonies (Scrum, Kanban or SAFe), participating in code reviews, working with quality engineers to uphold high standards, and troubleshooting operational systems when it counts. This is a collaborative, technically ambitious environment where your voice matters and your ideas get heard. What We're Looking For You'll have a degree in a STEM subject, or equivalent practical experience. Beyond that, we're interested in engineers who are curious, proactive, and genuinely energised by solving hard problems. You'll be familiar with some combination of the following - we don't expect expertise across everything, but we do want depth in some areas and a hunger to learn the rest. Languages: Python, Java, Rust, or JavaScript Cloud: AWS (primary), with Azure or GCP experience a bonus Containerisation & Virtualisation: Docker or Podman, Kubernetes, and ideally some exposure to GPU containerisation (NVIDIA Container Toolkit, Run:AI) Architecture: Microservices, serverless, edge compute, RESTful APIs, Protobuf/gRPC, and stream-based pub/sub systems including Kafka and MQTT DevSecOps: Git, CI/CD pipelines (e.g. GitLab), Infrastructure as Code (Terraform, Puppet, Ansible), and Linux shell scripting As important as the technical profile is the person behind it. You'll communicate clearly with colleagues at all levels, thrive in a team, and take ownership of your work with a solutions-first mindset. What's on Offer Alongside a competitive salary, you'll have access to a flexible benefits package spanning health and wellbeing, financial protection, and lifestyle perks. You'll join a genuinely inclusive organisation that invests in its people and its technology in equal measure - having doubled in size over the last four years, the growth here is real and the opportunities that come with it are too. There's also a thriving internal community of technical groups where engineers come together around shared interests, tools, and ideas. It's the kind of place where intellectual curiosity is encouraged, not just tolerated. This role requires the ability to obtain UK Security Clearance. If you're ready to work on problems that matter, with people who take pride in what they build, we'd love to hear from you.
May 08, 2026
Full time
Software Engineer - Defence Technology 60,000 - 85,000 DOE Southampton - Hybrid Security Clearable Are you a software engineer who wants your work to genuinely matter? We're looking for a passionate software engineer to join a high-performing team tackling some of the most technically demanding challenges in the defence sector. This isn't about maintaining legacy systems or shipping incremental updates - it's about building cutting-edge capability that operates at the edge, in the field, and under pressure. The Role You'll be part of a team delivering software solutions that leverage the latest in machine learning, edge compute, and DevOps automation. Think rapid capability deployment, deployed hardware environments, sensors, and robotics - the kind of engineering problems that push you to grow. You'll own code releases and deployments, support operational systems, and collaborate across disciplines to drive agile best practice into real-world solutions. What You'll Be Doing You'll work closely with product owners and fellow engineers across the full delivery lifecycle - from architecture discussions to production deployments. Day to day, that means contributing to agile ceremonies (Scrum, Kanban or SAFe), participating in code reviews, working with quality engineers to uphold high standards, and troubleshooting operational systems when it counts. This is a collaborative, technically ambitious environment where your voice matters and your ideas get heard. What We're Looking For You'll have a degree in a STEM subject, or equivalent practical experience. Beyond that, we're interested in engineers who are curious, proactive, and genuinely energised by solving hard problems. You'll be familiar with some combination of the following - we don't expect expertise across everything, but we do want depth in some areas and a hunger to learn the rest. Languages: Python, Java, Rust, or JavaScript Cloud: AWS (primary), with Azure or GCP experience a bonus Containerisation & Virtualisation: Docker or Podman, Kubernetes, and ideally some exposure to GPU containerisation (NVIDIA Container Toolkit, Run:AI) Architecture: Microservices, serverless, edge compute, RESTful APIs, Protobuf/gRPC, and stream-based pub/sub systems including Kafka and MQTT DevSecOps: Git, CI/CD pipelines (e.g. GitLab), Infrastructure as Code (Terraform, Puppet, Ansible), and Linux shell scripting As important as the technical profile is the person behind it. You'll communicate clearly with colleagues at all levels, thrive in a team, and take ownership of your work with a solutions-first mindset. What's on Offer Alongside a competitive salary, you'll have access to a flexible benefits package spanning health and wellbeing, financial protection, and lifestyle perks. You'll join a genuinely inclusive organisation that invests in its people and its technology in equal measure - having doubled in size over the last four years, the growth here is real and the opportunities that come with it are too. There's also a thriving internal community of technical groups where engineers come together around shared interests, tools, and ideas. It's the kind of place where intellectual curiosity is encouraged, not just tolerated. This role requires the ability to obtain UK Security Clearance. If you're ready to work on problems that matter, with people who take pride in what they build, we'd love to hear from you.
Hybrid Remote (Hemel Hempstead) For us, tech has never been about just hardware or software. It's about people. It's our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. The Senior Consultant (Hybrid Infrastructure) will deliver expert design and deployment of hybrid infrastructure solutions, including compute, storage, HCI, virtualisation, backup and disaster recovery. This role sits within the Professional Services team in the Cloud & Infrastructure Practice. You'll work with Practice leadership, Presales and PMO teams, taking ownership of solution design and end to end delivery for customers. The role involves UK wide travel and occasional out of hours work to meet project needs, so you must be comfortable with long distance travel and staying away when required. What you'll be doing Produce high-level and low-level designs and peer-review technical deliverables as required. Undertake implementation and migration of solutions and services. Create and maintain accurate documentation for all tasks and projects, ensuring accuracy in all proposals, Statement of Works, and technical documentation. Provide daily progress updates and maintain timesheets. Adhere to departmental processes, procedures, and company policies. Comply with all Security, Health & Safety, and Environmental requirements Communicate effectively at all organisational levels, including CIO. Adapt communication style to suit different audiences. Build cross departmental relationships (e.g. Sales, PMO, Managed Services). Work both independently and collaboratively depending on engagement type. Demonstrate enthusiasm for the technologies recommended and deployed. Work to deadlines with confidence and professionalism. Maintain a personal development mindset and willingness to cross-skill. What experience we think you'll need Extensive experience as a Consultant in an IT Professional Services or MSP environment Strong communication, customer engagement and technical documentation skills Proven ability to deliver HLD/LLD design, installation and configuration work Enterprise server & storage experience with Dell and/or HPE, including block, object and HCI platforms Ability to design and implement enterprise storage solutions (PowerStore, PowerScale, ECS, Unity, Alletra, dHCI, 3PAR, Nimble) Strong knowledge of VMware vSphere, Nutanix and Hyper V Solid understanding of Fibre Channel, iSCSI and core networking fundamentals Experience designing stretched clusters and delivering complex data migrations Hands on experience with backup & cyber resilience tools (Veeam, Data Domain, StoreOnce) Familiarity with cloud platforms (Azure, AWS, GCP) and cloud connected storage Knowledge of server management tooling (iDRAC, iLO, OneView, OpenManage) Awareness of security best practice, ITIL processes and "as a service" models (GreenLake/APEX) Exposure to IaC/automation tools (Ansible, Terraform, PowerShell, Python) At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need. This role requires visits to client sites and to the boxxe Hemel Hempstead HQ when needed. Are you comfortable with this?
May 05, 2026
Full time
Hybrid Remote (Hemel Hempstead) For us, tech has never been about just hardware or software. It's about people. It's our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. The Senior Consultant (Hybrid Infrastructure) will deliver expert design and deployment of hybrid infrastructure solutions, including compute, storage, HCI, virtualisation, backup and disaster recovery. This role sits within the Professional Services team in the Cloud & Infrastructure Practice. You'll work with Practice leadership, Presales and PMO teams, taking ownership of solution design and end to end delivery for customers. The role involves UK wide travel and occasional out of hours work to meet project needs, so you must be comfortable with long distance travel and staying away when required. What you'll be doing Produce high-level and low-level designs and peer-review technical deliverables as required. Undertake implementation and migration of solutions and services. Create and maintain accurate documentation for all tasks and projects, ensuring accuracy in all proposals, Statement of Works, and technical documentation. Provide daily progress updates and maintain timesheets. Adhere to departmental processes, procedures, and company policies. Comply with all Security, Health & Safety, and Environmental requirements Communicate effectively at all organisational levels, including CIO. Adapt communication style to suit different audiences. Build cross departmental relationships (e.g. Sales, PMO, Managed Services). Work both independently and collaboratively depending on engagement type. Demonstrate enthusiasm for the technologies recommended and deployed. Work to deadlines with confidence and professionalism. Maintain a personal development mindset and willingness to cross-skill. What experience we think you'll need Extensive experience as a Consultant in an IT Professional Services or MSP environment Strong communication, customer engagement and technical documentation skills Proven ability to deliver HLD/LLD design, installation and configuration work Enterprise server & storage experience with Dell and/or HPE, including block, object and HCI platforms Ability to design and implement enterprise storage solutions (PowerStore, PowerScale, ECS, Unity, Alletra, dHCI, 3PAR, Nimble) Strong knowledge of VMware vSphere, Nutanix and Hyper V Solid understanding of Fibre Channel, iSCSI and core networking fundamentals Experience designing stretched clusters and delivering complex data migrations Hands on experience with backup & cyber resilience tools (Veeam, Data Domain, StoreOnce) Familiarity with cloud platforms (Azure, AWS, GCP) and cloud connected storage Knowledge of server management tooling (iDRAC, iLO, OneView, OpenManage) Awareness of security best practice, ITIL processes and "as a service" models (GreenLake/APEX) Exposure to IaC/automation tools (Ansible, Terraform, PowerShell, Python) At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need. This role requires visits to client sites and to the boxxe Hemel Hempstead HQ when needed. Are you comfortable with this?
3rd Line Infrastructure Engineer - SC Cleared Location: Wiltshire (full-time, onsite) Clearance: SC clearance required (or willingness to obtain) Package: Up to 60,000 + benefits We're looking for two experienced 3rd Line Infrastructure Engineers to join a dedicated support team in West Wiltshire. You'll be responsible for managing incidents, problem resolution, and change requests across a secure, complex IT estate. This role involves a mix of hands-on technical work and incident ownership, ensuring SLAs are met and first-time fixes are maximised. Key Responsibilities Provide 3rd line support for infrastructure incidents, service requests, and changes. Troubleshoot and resolve issues across hybrid server environments. Support secure key management systems (HSMs) including deployment, configuration, and maintenance. Contribute to incident and problem analysis, including root cause identification. Monitor and manage call queues, escalating where necessary. Work closely with other technical teams and adhere to security policies. Maintain accurate records in ITSM tools and contribute to SLA reporting. Skills & Experience Essential 5+ years supporting large-scale hybrid environments. Strong knowledge of Windows Server, Active Directory, Entra ID, VMware/Hyper-V. Hands-on experience with Thales Luna HSMs and PEDs (deployment, configuration, troubleshooting). Familiarity with ITIL processes (Incident, Request, Problem, Change). Confident communicator with excellent problem-solving skills. PowerShell scripting for automation and reporting. Current SC clearance (or eligibility to obtain). Desirable Experience in identity services (Authentication, Federation, Conditional Access). DNS/DHCP and networking services support. Microsoft Azure services and modern device management (Intune, Workspace One). Relevant certifications (e.g. AZ-800/801, SC-300). Exposure to converged infrastructure and virtualisation platforms.
Oct 07, 2025
Full time
3rd Line Infrastructure Engineer - SC Cleared Location: Wiltshire (full-time, onsite) Clearance: SC clearance required (or willingness to obtain) Package: Up to 60,000 + benefits We're looking for two experienced 3rd Line Infrastructure Engineers to join a dedicated support team in West Wiltshire. You'll be responsible for managing incidents, problem resolution, and change requests across a secure, complex IT estate. This role involves a mix of hands-on technical work and incident ownership, ensuring SLAs are met and first-time fixes are maximised. Key Responsibilities Provide 3rd line support for infrastructure incidents, service requests, and changes. Troubleshoot and resolve issues across hybrid server environments. Support secure key management systems (HSMs) including deployment, configuration, and maintenance. Contribute to incident and problem analysis, including root cause identification. Monitor and manage call queues, escalating where necessary. Work closely with other technical teams and adhere to security policies. Maintain accurate records in ITSM tools and contribute to SLA reporting. Skills & Experience Essential 5+ years supporting large-scale hybrid environments. Strong knowledge of Windows Server, Active Directory, Entra ID, VMware/Hyper-V. Hands-on experience with Thales Luna HSMs and PEDs (deployment, configuration, troubleshooting). Familiarity with ITIL processes (Incident, Request, Problem, Change). Confident communicator with excellent problem-solving skills. PowerShell scripting for automation and reporting. Current SC clearance (or eligibility to obtain). Desirable Experience in identity services (Authentication, Federation, Conditional Access). DNS/DHCP and networking services support. Microsoft Azure services and modern device management (Intune, Workspace One). Relevant certifications (e.g. AZ-800/801, SC-300). Exposure to converged infrastructure and virtualisation platforms.
