Jones Lang LaSalle Incorporated
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The EMEA Account Sourcing Manager is responsible for leading strategic sourcing and procurement initiatives across Integrated Facilities Management (IFM) services for a key client account. This role drives value creation, ensures supplier performance, strengthens compliance, and partners closely with internal and external stakeholders across the EMEA region. Key Responsibilities 1. Strategic Sourcing & Procurement Leadership Lead and execute strategic sourcing and procurement activities across all IFM service categories. Develop and implement EMEA wide and country specific sourcing strategies aligned with account priorities. Deliver cost savings, value add initiatives, and commercial improvements through negotiations and sourcing execution. Manage RFP processes end to end, including documentation, evaluation, supplier selection, and recommendations. Identify and mitigate risks across the supply chain using structured sourcing governance practices. 2. Supplier & Contract Management Manage performance and relationships with preferred suppliers, supported by the Category Management team. Ensure supplier documentation, contracts, and compliance files are accurate, updated, and audit ready. Lead supplier qualification and onboarding activities in alignment with JLL risk and compliance frameworks. Monitor supplier KPIs and drive continuous improvement initiatives to strengthen service delivery. Prepare and lead Quarterly Business Reviews, covering performance, risks, opportunities, and forward looking plans. 3. Client & Stakeholder Engagement Represent JLL Sourcing & Procurement in all client, governance, and operational meetings. Partner with Account Directors, Facilities Managers, and client stakeholders to align on sourcing priorities and needs. Support client and stakeholder feedback processes, including Voice of Client surveys and action planning. Provide training and guidance to account teams on tools, systems, and sourcing best practices. 4. Reporting, Analytics & Governance Produce monthly and quarterly reports on sourcing activities, KPIs, compliance, savings, supplier performance, and risk. Ensure accurate and timely savings reporting via Jaggaer and other procurement systems. Maintain alignment with JLL sourcing policies, procedures, and audit standards across all EMEA operations. Update and maintain S&P account policies to reflect local country regulations and operational requirements. 5. Transformation, Growth & Sustainability Support account transformation initiatives, including audits, operational assessments, and improvement plans. Develop the supply chain to meet current and future business needs, identifying opportunities for innovation and enhanced capability. Implement sustainability and diversity & inclusion (D&I) sourcing initiatives with the S&P Sustainability Lead. Support account transitions, including supplier onboarding, mobilisation, and site engagement as needed. Requirements Experience & Technical Skills 5-10 years of experience in strategic sourcing, procurement, or category management. Strong understanding of IFM services and the EMEA supplier environment. Proficiency in running RFPs, e auctions, and sourcing contracted services. Strong analytical, financial, and commercial capability. Experience using procurement tools (Jaggaer preferred). Proficient in Microsoft Office suite (Excel, Word, PowerPoint). Experience managing multinational suppliers within a regional environment. Bachelor's degree in Business, Supply Chain Management, or a related field. MCIPS or equivalent qualification preferred. Soft Skills & Behaviors Excellent communication, negotiation, and stakeholder engagement skills. Strong organisational abilities and attention to detail. Ability to influence senior stakeholders and build trusted partnerships. Strategic thinker with strong problem solving skills. Fluent in English; additional Western European languages are advantageous. Ideal Candidate Profile Experienced in procurement or sourcing within FM, Manufacturing, Infrastructure, Estate Management, or similar service driven sectors. Fluent in English, with additional languages such as Polish, French, or German providing added value for regional collaboration. Strong analytical, numerical, and commercial acumen with practical experience in e sourcing and contracted service procurement. Highly organized, disciplined, and reliable, with strong follow through and ownership of tasks. Excellent interpersonal, communication, and negotiation skills paired with a strong customer service mindset. Technically confident, especially with Microsoft Outlook, Word, Excel, and procurement systems.# What do we offer : Competitive base salary Private Medical Insurance Flexible work arrangements (hybrid work option) Enhanced pension scheme Ranked in the UK Best Employers index by the Financial Times Electric Car Scheme Great opportunities for long-term career progression Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The EMEA Account Sourcing Manager is responsible for leading strategic sourcing and procurement initiatives across Integrated Facilities Management (IFM) services for a key client account. This role drives value creation, ensures supplier performance, strengthens compliance, and partners closely with internal and external stakeholders across the EMEA region. Key Responsibilities 1. Strategic Sourcing & Procurement Leadership Lead and execute strategic sourcing and procurement activities across all IFM service categories. Develop and implement EMEA wide and country specific sourcing strategies aligned with account priorities. Deliver cost savings, value add initiatives, and commercial improvements through negotiations and sourcing execution. Manage RFP processes end to end, including documentation, evaluation, supplier selection, and recommendations. Identify and mitigate risks across the supply chain using structured sourcing governance practices. 2. Supplier & Contract Management Manage performance and relationships with preferred suppliers, supported by the Category Management team. Ensure supplier documentation, contracts, and compliance files are accurate, updated, and audit ready. Lead supplier qualification and onboarding activities in alignment with JLL risk and compliance frameworks. Monitor supplier KPIs and drive continuous improvement initiatives to strengthen service delivery. Prepare and lead Quarterly Business Reviews, covering performance, risks, opportunities, and forward looking plans. 3. Client & Stakeholder Engagement Represent JLL Sourcing & Procurement in all client, governance, and operational meetings. Partner with Account Directors, Facilities Managers, and client stakeholders to align on sourcing priorities and needs. Support client and stakeholder feedback processes, including Voice of Client surveys and action planning. Provide training and guidance to account teams on tools, systems, and sourcing best practices. 4. Reporting, Analytics & Governance Produce monthly and quarterly reports on sourcing activities, KPIs, compliance, savings, supplier performance, and risk. Ensure accurate and timely savings reporting via Jaggaer and other procurement systems. Maintain alignment with JLL sourcing policies, procedures, and audit standards across all EMEA operations. Update and maintain S&P account policies to reflect local country regulations and operational requirements. 5. Transformation, Growth & Sustainability Support account transformation initiatives, including audits, operational assessments, and improvement plans. Develop the supply chain to meet current and future business needs, identifying opportunities for innovation and enhanced capability. Implement sustainability and diversity & inclusion (D&I) sourcing initiatives with the S&P Sustainability Lead. Support account transitions, including supplier onboarding, mobilisation, and site engagement as needed. Requirements Experience & Technical Skills 5-10 years of experience in strategic sourcing, procurement, or category management. Strong understanding of IFM services and the EMEA supplier environment. Proficiency in running RFPs, e auctions, and sourcing contracted services. Strong analytical, financial, and commercial capability. Experience using procurement tools (Jaggaer preferred). Proficient in Microsoft Office suite (Excel, Word, PowerPoint). Experience managing multinational suppliers within a regional environment. Bachelor's degree in Business, Supply Chain Management, or a related field. MCIPS or equivalent qualification preferred. Soft Skills & Behaviors Excellent communication, negotiation, and stakeholder engagement skills. Strong organisational abilities and attention to detail. Ability to influence senior stakeholders and build trusted partnerships. Strategic thinker with strong problem solving skills. Fluent in English; additional Western European languages are advantageous. Ideal Candidate Profile Experienced in procurement or sourcing within FM, Manufacturing, Infrastructure, Estate Management, or similar service driven sectors. Fluent in English, with additional languages such as Polish, French, or German providing added value for regional collaboration. Strong analytical, numerical, and commercial acumen with practical experience in e sourcing and contracted service procurement. Highly organized, disciplined, and reliable, with strong follow through and ownership of tasks. Excellent interpersonal, communication, and negotiation skills paired with a strong customer service mindset. Technically confident, especially with Microsoft Outlook, Word, Excel, and procurement systems.# What do we offer : Competitive base salary Private Medical Insurance Flexible work arrangements (hybrid work option) Enhanced pension scheme Ranked in the UK Best Employers index by the Financial Times Electric Car Scheme Great opportunities for long-term career progression Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional
CBRE Local UK
Ipswich, Suffolk
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE, Operations, Finance, People Management Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE, Operations, Finance, People Management Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
