Studio Manager - Boutique Fitness (Reformer Pilates) Salary: £38,000 - £45,000 + Performance Bonus FS8 Hoxton is part of the Makai Group portfolio, which includes four F45 studios and one FS8 Reformer Pilates studio across London and Spain. We are a growth-focused fitness business building high-performing boutique studios centred on results, community, and exceptional member experience. We are now looking for a high-performance, commercially driven Studio Manager to lead one of our flagship studios. This is not a standard management role. You will take full ownership of studio performance - driving revenue, building a loyal member base, and leading a high-performing team - treating the studio as your own business. This role is ideal for someone who combines fitness expertise with proven sales ability, and thrives in an environment built on accountability, performance, and growth. The Opportunity You will be responsible for the overall success of the studio across: Revenue growth Membership sales Team performance Member experience Working closely with ownership and the wider Makai Group, you will execute a proven growth model focused on capacity, conversion, and retention. If you are ambitious, commercially minded, and want to build something meaningful, this is a rare opportunity with real responsibility and upside. What You'll Be Doing This is a hands-on, performance-driven role. You will: Drive membership sales and studio revenue from day one Own the full sales process (leads trials members) Consistently hit and exceed targets and KPIs Lead from the front in delivering exceptional member experience Build strong relationships and create a thriving community Recruit, manage, and develop a high-performing team Oversee daily operations, standards, and performance metricsWork closely with the Sales Manager to maximise conversion and retention Execute local marketing, partnerships, and community activations What We're Looking For We need someone who is both commercially sharp and operationally excellent. Required: Reformer Pilates qualification Proven track record in sales and hitting targets Experience driving revenue and growing a business or studio Strong leadership and team management experience High level of organisation and accountability Confident communicator with strong interpersonal skills The Ideal Candidate Takes full ownership - no excuses, no waiting to be told Commercially driven and motivated by results Comfortable being accountable for revenue and performance High energy, positive, and leads from the front Strong presence with both team and members Thrives in a fast-paced, target-driven environment Ambitious and wants to grow within a high-performance business What Success Looks Like Consistent month-on-month membership growth High trial-to-member conversion rates A full, high-energy studio environment A motivated, accountable team Exceptional member experience delivered consistently Why Join Makai Group We are building a portfolio of boutique fitness studios focused on: Filling studios Driving recurring revenue Building strong communities This is your chance to be part of a business that prioritises performance, growth, and long-term success- not just running classes. If you're ready to take ownership, drive results, and build something meaningful, we want to hear from you.
Apr 22, 2026
Full time
Studio Manager - Boutique Fitness (Reformer Pilates) Salary: £38,000 - £45,000 + Performance Bonus FS8 Hoxton is part of the Makai Group portfolio, which includes four F45 studios and one FS8 Reformer Pilates studio across London and Spain. We are a growth-focused fitness business building high-performing boutique studios centred on results, community, and exceptional member experience. We are now looking for a high-performance, commercially driven Studio Manager to lead one of our flagship studios. This is not a standard management role. You will take full ownership of studio performance - driving revenue, building a loyal member base, and leading a high-performing team - treating the studio as your own business. This role is ideal for someone who combines fitness expertise with proven sales ability, and thrives in an environment built on accountability, performance, and growth. The Opportunity You will be responsible for the overall success of the studio across: Revenue growth Membership sales Team performance Member experience Working closely with ownership and the wider Makai Group, you will execute a proven growth model focused on capacity, conversion, and retention. If you are ambitious, commercially minded, and want to build something meaningful, this is a rare opportunity with real responsibility and upside. What You'll Be Doing This is a hands-on, performance-driven role. You will: Drive membership sales and studio revenue from day one Own the full sales process (leads trials members) Consistently hit and exceed targets and KPIs Lead from the front in delivering exceptional member experience Build strong relationships and create a thriving community Recruit, manage, and develop a high-performing team Oversee daily operations, standards, and performance metricsWork closely with the Sales Manager to maximise conversion and retention Execute local marketing, partnerships, and community activations What We're Looking For We need someone who is both commercially sharp and operationally excellent. Required: Reformer Pilates qualification Proven track record in sales and hitting targets Experience driving revenue and growing a business or studio Strong leadership and team management experience High level of organisation and accountability Confident communicator with strong interpersonal skills The Ideal Candidate Takes full ownership - no excuses, no waiting to be told Commercially driven and motivated by results Comfortable being accountable for revenue and performance High energy, positive, and leads from the front Strong presence with both team and members Thrives in a fast-paced, target-driven environment Ambitious and wants to grow within a high-performance business What Success Looks Like Consistent month-on-month membership growth High trial-to-member conversion rates A full, high-energy studio environment A motivated, accountable team Exceptional member experience delivered consistently Why Join Makai Group We are building a portfolio of boutique fitness studios focused on: Filling studios Driving recurring revenue Building strong communities This is your chance to be part of a business that prioritises performance, growth, and long-term success- not just running classes. If you're ready to take ownership, drive results, and build something meaningful, we want to hear from you.
A luxury beauty brand is seeking a Boutique Manager to lead its flagship location in Greater London. The role entails enhancing client experiences, driving sales performance, and overseeing all retail operations. The ideal candidate will have previous experience in luxury retail management and a track record of exceeding sales targets. This leadership position also includes developing a talented team and collaborating with local partners to create engaging in-store events.
Apr 22, 2026
Full time
A luxury beauty brand is seeking a Boutique Manager to lead its flagship location in Greater London. The role entails enhancing client experiences, driving sales performance, and overseeing all retail operations. The ideal candidate will have previous experience in luxury retail management and a track record of exceeding sales targets. This leadership position also includes developing a talented team and collaborating with local partners to create engaging in-store events.
A luxury fashion retailer in Central London is seeking an experienced Boutique Manager to lead their high-profile flagship store. The ideal candidate should have proven experience in luxury retail management, a strong commercial acumen, and expertise in client relationship building. Your role will involve driving sales performance, managing a high-performing team, and creating exceptional in-store experiences for clients. If you have a passion for retail and fashion, this opportunity could be perfect for you.
Apr 21, 2026
Full time
A luxury fashion retailer in Central London is seeking an experienced Boutique Manager to lead their high-profile flagship store. The ideal candidate should have proven experience in luxury retail management, a strong commercial acumen, and expertise in client relationship building. Your role will involve driving sales performance, managing a high-performing team, and creating exceptional in-store experiences for clients. If you have a passion for retail and fashion, this opportunity could be perfect for you.
Boutique Manager - Luxury Fashion (Central London Flagship) We are seeking a commercially driven and people-focused Boutique Manager to lead a high-profile flagship boutique in Central London. This is a unique opportunity to take ownership of a refined, design-led retail environment, driving both commercial performance and an elevated client experience. This role requires a leader who thrives on the shop floor, is deeply engaged in client relationships, and can balance strategic thinking with hands on execution. Key Responsibilities Lead the overall performance of the boutique, delivering against sales, KPI and profitability targets Drive a strong commercial culture, using data and insight to inform decisions around product, staffing, and trading opportunities Own and elevate the CRM strategy, ensuring consistent client outreach, retention, and long term relationship building Actively build and maintain a high value client portfolio, leading by example in clientelling and personal styling Analyse store performance (ATV, UPT, conversion, CRM capture) and implement clear action plans to optimise results Lead daily briefings, setting clear objectives and motivating the team to deliver exceptional service and results Recruit, develop and retain a high-performing team, creating a culture of accountability, engagement and growth Coach the team on client experience, styling, storytelling and service excellence Ensure the boutique maintains impeccable standards across visual merchandising, operations, and presentation Identify and execute local business development opportunities, including events, partnerships and community engagement Oversee all operational aspects including stock management, compliance, and reporting Key Requirements Proven experience as a Store Manager / Boutique Manager within premium or luxury fashion Strong commercial acumen, with a track record of driving sales growth and KPI performance Demonstrable success in CRM strategy and clientelling, with the ability to build and retain a loyal client base A natural leader with the ability to inspire, coach and develop high-performing teams Highly present on the shop floor, leading from the front with energy and credibility Strong analytical mindset, comfortable using data to inform decisions and actions Passion for styling, product, and delivering a personalised, elevated client experience Experience within a flagship or high-profile boutique environment is highly advantageous The Ideal Candidate You are a confident and commercially astute leader who understands how to balance brand, client and business needs. You bring a strong network of clients, a passion for relationship building, and a genuine love for creating memorable in store experiences. You thrive in a boutique environment where attention to detail, service, and long-term client relationships are at the heart of success.
Apr 21, 2026
Full time
Boutique Manager - Luxury Fashion (Central London Flagship) We are seeking a commercially driven and people-focused Boutique Manager to lead a high-profile flagship boutique in Central London. This is a unique opportunity to take ownership of a refined, design-led retail environment, driving both commercial performance and an elevated client experience. This role requires a leader who thrives on the shop floor, is deeply engaged in client relationships, and can balance strategic thinking with hands on execution. Key Responsibilities Lead the overall performance of the boutique, delivering against sales, KPI and profitability targets Drive a strong commercial culture, using data and insight to inform decisions around product, staffing, and trading opportunities Own and elevate the CRM strategy, ensuring consistent client outreach, retention, and long term relationship building Actively build and maintain a high value client portfolio, leading by example in clientelling and personal styling Analyse store performance (ATV, UPT, conversion, CRM capture) and implement clear action plans to optimise results Lead daily briefings, setting clear objectives and motivating the team to deliver exceptional service and results Recruit, develop and retain a high-performing team, creating a culture of accountability, engagement and growth Coach the team on client experience, styling, storytelling and service excellence Ensure the boutique maintains impeccable standards across visual merchandising, operations, and presentation Identify and execute local business development opportunities, including events, partnerships and community engagement Oversee all operational aspects including stock management, compliance, and reporting Key Requirements Proven experience as a Store Manager / Boutique Manager within premium or luxury fashion Strong commercial acumen, with a track record of driving sales growth and KPI performance Demonstrable success in CRM strategy and clientelling, with the ability to build and retain a loyal client base A natural leader with the ability to inspire, coach and develop high-performing teams Highly present on the shop floor, leading from the front with energy and credibility Strong analytical mindset, comfortable using data to inform decisions and actions Passion for styling, product, and delivering a personalised, elevated client experience Experience within a flagship or high-profile boutique environment is highly advantageous The Ideal Candidate You are a confident and commercially astute leader who understands how to balance brand, client and business needs. You bring a strong network of clients, a passion for relationship building, and a genuine love for creating memorable in store experiences. You thrive in a boutique environment where attention to detail, service, and long-term client relationships are at the heart of success.
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
Apr 21, 2026
Full time
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
