About the Role We have a exciting new opportunity for an HR Data & Analytics Business Partner to join our team on a full-time, 12-month Fixed-Term Contract (FTC). The role operates on a hybrid working model, based out of our North West regional hub. In this position, you will act as the key bridge between business operations and technical data, effectively translating organizational needs into efficient, sustainable Oracle HCM reporting solutions. You will be responsible for developing high-quality reports, interactive dashboards, and robust data extracts to support strategic decision-making. What We Are Looking For How we work is just as important as what we achieve. You will not only shape advanced reporting solutions but also ensure they are delivered with clarity, accuracy, and strong stakeholder engagement. The role involves designing and producing insights using Oracle HCM Cloud tools such as OTBI, BI Publisher, HCM Extracts, and the Fusion AI Data Platform. You'll gather and interpret Business Intelligence requirements, support or configure Oracle HCM modules, and proactively identify opportunities to optimize reporting processes and data structures. Strong analytical skills, the ability to manage competing priorities, and the confidence to influence colleagues at all levels are essential, alongside demonstrating a commitment to our core corporate values and leadership standards. Essential Skills & Experience: Oracle Toolset Expertise: Proven experience designing and delivering reports using Oracle HCM Cloud tools, specifically OTBI, BI Publisher, HCM Extracts, and the Fusion AI Data Platform (including Fusion Data Intelligence/Fusion Analytics Warehouse). Stakeholder Management: Strong track record of engaging, collaborating with, and influencing cross-functional stakeholders at all levels of an organization. Problem Solving: Excellent analytical mindset with the ability to identify complex data issues and present clear, actionable solutions. Prioritization: Ability to manage competing business demands and respond agilely to shifting organizational priorities. Functional Knowledge: Experience supporting or configuring Oracle HCM functional modules (eg, Core HR, Absence, Payroll, Talent, or Learning). Requirements Gathering: Proven ability to interface with business units to map, analyze, and document complex reporting requirements. Continuous Improvement: Experience identifying and implementing improvements to data structures, data integrity, and reporting workflows. Values Driven: Alignment with corporate behavioral frameworks and modern management standards. Desirable Skills: Active participation in large-scale HR system implementations or comprehensive reporting redesign projects. Experience developing user training materials or delivering workshops to promote self-service reporting across the business. Essential Qualifications: Degree or equivalent professional experience in data analysis, information systems, human resources, or a related field. Desirable Qualifications: One or more official Oracle HCM Cloud certifications.
Jul 13, 2026
About the Role We have a exciting new opportunity for an HR Data & Analytics Business Partner to join our team on a full-time, 12-month Fixed-Term Contract (FTC). The role operates on a hybrid working model, based out of our North West regional hub. In this position, you will act as the key bridge between business operations and technical data, effectively translating organizational needs into efficient, sustainable Oracle HCM reporting solutions. You will be responsible for developing high-quality reports, interactive dashboards, and robust data extracts to support strategic decision-making. What We Are Looking For How we work is just as important as what we achieve. You will not only shape advanced reporting solutions but also ensure they are delivered with clarity, accuracy, and strong stakeholder engagement. The role involves designing and producing insights using Oracle HCM Cloud tools such as OTBI, BI Publisher, HCM Extracts, and the Fusion AI Data Platform. You'll gather and interpret Business Intelligence requirements, support or configure Oracle HCM modules, and proactively identify opportunities to optimize reporting processes and data structures. Strong analytical skills, the ability to manage competing priorities, and the confidence to influence colleagues at all levels are essential, alongside demonstrating a commitment to our core corporate values and leadership standards. Essential Skills & Experience: Oracle Toolset Expertise: Proven experience designing and delivering reports using Oracle HCM Cloud tools, specifically OTBI, BI Publisher, HCM Extracts, and the Fusion AI Data Platform (including Fusion Data Intelligence/Fusion Analytics Warehouse). Stakeholder Management: Strong track record of engaging, collaborating with, and influencing cross-functional stakeholders at all levels of an organization. Problem Solving: Excellent analytical mindset with the ability to identify complex data issues and present clear, actionable solutions. Prioritization: Ability to manage competing business demands and respond agilely to shifting organizational priorities. Functional Knowledge: Experience supporting or configuring Oracle HCM functional modules (eg, Core HR, Absence, Payroll, Talent, or Learning). Requirements Gathering: Proven ability to interface with business units to map, analyze, and document complex reporting requirements. Continuous Improvement: Experience identifying and implementing improvements to data structures, data integrity, and reporting workflows. Values Driven: Alignment with corporate behavioral frameworks and modern management standards. Desirable Skills: Active participation in large-scale HR system implementations or comprehensive reporting redesign projects. Experience developing user training materials or delivering workshops to promote self-service reporting across the business. Essential Qualifications: Degree or equivalent professional experience in data analysis, information systems, human resources, or a related field. Desirable Qualifications: One or more official Oracle HCM Cloud certifications.
ABOUT THE ROLE The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It's an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently - qualities that are especially important in our small, dedicated team. You'll work on a wide range of projects, creating engaging content that aligns with OTR's brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community. From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the 'Donorfy' database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You'll also support digital campaigns and new initiatives, to encourage sustained support for our work. You'll directly help to secure the financial support needed to expand OTR's services and reach more beneficiaries. In addition, you'll analyse the performance of our digital channels - interpreting website analytics, social media metrics, and email campaign results - to provide recommendations that enhance our communications strategies and ensure ongoing impact. This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you're a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you. JOB PURPOSE The Fundraising and Marketing Assistant will play a key role in implementing OTR's fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity. This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR's income streams and increasing awareness of OTR's services through effective communications. SPECIFIC ROLE DUTIES Supporting the fundraising strategy • Support OTR's donor and community fundraiser stewardship, through excellent communication and effective relationship management. • Support the implementation of fundraising communications across channels. • Support with small to medium size trust and grant applications, including horizon scanning. • Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management. • Create engaging content and campaigns to drive income generation. • Help build the small pool of regular donors. Website and CRM maintenance • Work with OTR's Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website. • Monitor website performance, user engagement and SEO trends, suggesting and implementing improvements to enhance user experience and visibility. • Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income. Social media • Work collaboratively with the team, to contribute to OTR's social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR's mission. • Identify new opportunities to grow OTR's social media reach, building awareness of our services, fundraising and outreach work. • Regularly report on social media performance, using insights to inform future content and strategy. • Utilise paid ads to support activity, where relevant. Email marketing • Manage the planning, creation, and delivery of OTR's quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting. • Ensure all email communications are engaging, well-structured, and in line with OTR's brand and tone of voice. • Assist in the promotion of key OTR events. • Manage and grow OTR's email marketing lists, ensuring they are up to date and GDPR compliant. • Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising. Content creation • With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR's digital channels, including the website, social media and email marketing. • Develop multimedia content (for example, videos and graphics) to enhance OTR's communication methods and increase engagement. • Contribute to blogs, news articles and case studies that highlight OTR's work, impact and achievements in the sector. Brand and tone of voice • Ensure that all digital content aligns with OTR's brand, tone of voice and style, maintaining a cohesive and recognisable identity across all platforms. • Promote OTR as the leading place to turn to for support, ensuring that our content reflects our professionalism, reputation and expertise. Analytics and reporting • Use analytics tools to track the performance of OTR's digital communications, including website traffic, email engagement and social media reach. • Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement. • Provide regular reports from the CRM and other online fundraising platforms to the Head of Fundraising. Promote • Promote OTR as an exceptional and specialist charity. Equality and diversity • Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace. • Observe all relevant law relating to equality of opportunities. • Encourage a working atmosphere where everyone is treated with dignity and respect. Any other duties • The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service. • Any other duties commensurate with the post.
Jul 11, 2026
Full time
ABOUT THE ROLE The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It's an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently - qualities that are especially important in our small, dedicated team. You'll work on a wide range of projects, creating engaging content that aligns with OTR's brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community. From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the 'Donorfy' database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You'll also support digital campaigns and new initiatives, to encourage sustained support for our work. You'll directly help to secure the financial support needed to expand OTR's services and reach more beneficiaries. In addition, you'll analyse the performance of our digital channels - interpreting website analytics, social media metrics, and email campaign results - to provide recommendations that enhance our communications strategies and ensure ongoing impact. This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you're a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you. JOB PURPOSE The Fundraising and Marketing Assistant will play a key role in implementing OTR's fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity. This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR's income streams and increasing awareness of OTR's services through effective communications. SPECIFIC ROLE DUTIES Supporting the fundraising strategy • Support OTR's donor and community fundraiser stewardship, through excellent communication and effective relationship management. • Support the implementation of fundraising communications across channels. • Support with small to medium size trust and grant applications, including horizon scanning. • Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management. • Create engaging content and campaigns to drive income generation. • Help build the small pool of regular donors. Website and CRM maintenance • Work with OTR's Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website. • Monitor website performance, user engagement and SEO trends, suggesting and implementing improvements to enhance user experience and visibility. • Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income. Social media • Work collaboratively with the team, to contribute to OTR's social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR's mission. • Identify new opportunities to grow OTR's social media reach, building awareness of our services, fundraising and outreach work. • Regularly report on social media performance, using insights to inform future content and strategy. • Utilise paid ads to support activity, where relevant. Email marketing • Manage the planning, creation, and delivery of OTR's quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting. • Ensure all email communications are engaging, well-structured, and in line with OTR's brand and tone of voice. • Assist in the promotion of key OTR events. • Manage and grow OTR's email marketing lists, ensuring they are up to date and GDPR compliant. • Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising. Content creation • With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR's digital channels, including the website, social media and email marketing. • Develop multimedia content (for example, videos and graphics) to enhance OTR's communication methods and increase engagement. • Contribute to blogs, news articles and case studies that highlight OTR's work, impact and achievements in the sector. Brand and tone of voice • Ensure that all digital content aligns with OTR's brand, tone of voice and style, maintaining a cohesive and recognisable identity across all platforms. • Promote OTR as the leading place to turn to for support, ensuring that our content reflects our professionalism, reputation and expertise. Analytics and reporting • Use analytics tools to track the performance of OTR's digital communications, including website traffic, email engagement and social media reach. • Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement. • Provide regular reports from the CRM and other online fundraising platforms to the Head of Fundraising. Promote • Promote OTR as an exceptional and specialist charity. Equality and diversity • Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace. • Observe all relevant law relating to equality of opportunities. • Encourage a working atmosphere where everyone is treated with dignity and respect. Any other duties • The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service. • Any other duties commensurate with the post.
Network Team Lead Location: Bolton/Manchester 2-3 Days Per Week Contract Length : Three Months Rate: 450 - 500 per day Inside IR35 I am working with a fast-growing IT consultancy who are quickly developing a strong reputation by helping organisations accelerate their digital transformations through expert delivery across cloud, AI, software engineering and enterprise technology. They combine strategic consultancy with hands on technical expertise and partner with clients to solve complex challenges and deliver scalable solutions. They are now looking for a Network Team Lead to join them on a Three-month contract. Role Overview The Network Team Lead is a hands-on technical leadership role responsible for maintaining, supporting, and delivering network services across the organisation. The role leads a small team of engineers while actively contributing across BAU support, project delivery, and operational improvement. The position focuses on ensuring stable, secure, and high-performing networking across sites, warehouses, offices, and cloud environments, while also providing practical input into network strategy and future direction. Responsibilities Technical Leadership (Hands-on) Act as the senior technical escalation point for network issues. Lead from the front in troubleshooting, incident resolution, and root cause analysis. Contribute directly to configuration, implementation, and support across all network platforms. Maintain and evolve technical standards, ensuring consistency and reliability. Provide informed input into network design decisions and future improvements, based on operational experience. Team Leadership Lead and support a small team of network engineers. Allocate workload across BAU, and incident support. Provide day-to-day technical guidance and mentoring. Ensure strong team performance and accountability. Operational Delivery Support and maintain LAN, WAN, WiFi, and firewall infrastructure across all locations. Ensure services remain highly available and performant. Drive improvements in monitoring, alerting, and proactive issue detection. Contribute to incident, problem, and change management processes. Project Delivery Deliver network components for infrastructure and business projects. Support site rollouts, upgrades, and expansions. Work closely with other infrastructure and security teams to deliver integrated solutions. Remain actively involved in engineering and implementation work. Security & Networking Controls Support secure network design and access controls across the estate. Contribute to segmentation and access improvement initiatives. Ensure consistent and secure configuration of network devices. Supplier & Partner Management Work with third-party suppliers and service providers to support network services. Assist with escalation management, service reviews, and issue resolution with partners. Provide technical oversight of supplier-delivered work and ensure alignment with internal standards. Support procurement and evaluation of network technologies where required. Technical Scope Enterprise LAN/WAN (routing and switching) Wireless networking (Juniper Mist) Firewall technologies (Fortinet) Cloud networking (AWS VPC design, Azure connectivity, routing, and hybrid networking) Network monitoring and observability tooling Network access and segmentation approaches Additional Requirements Participation in an on-call rota to support out-of-hours incidents. Travel to sites required to support project delivery, major incidents (P1), and key network changes. Ability to operate effectively across both BAU support and project delivery. Skills & Experience Essential Strong hands-on experience across enterprise networking (LAN, WAN, WiFi, firewalls) Experience with Fortinet firewall administration and troubleshooting Strong working knowledge of AWS networking, including VPCs, routing, security groups, and hybrid connectivity Proven ability to support and guide engineers within a technical team Strong troubleshooting and incident management capability Experience in multi-site environments (warehouses, offices, remote users) Experience working with third-party suppliers or managed service providers Desirable Experience with network segmentation or access control solutions Exposure to network automation or scripting Certifications such as CCNP, JNCIP, AWS networking, NSE (Fortinet), or equivalent Key Outcomes / Success Measures Stable and reliable network services across all locations Effective handling of incidents with reduced resolution times Successful delivery of network elements within projects Improved operational visibility and proactive issue management Strong engagement with suppliers and consistent service delivery A capable, supported, and well-performing network team ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Jul 10, 2026
Contractor
Network Team Lead Location: Bolton/Manchester 2-3 Days Per Week Contract Length : Three Months Rate: 450 - 500 per day Inside IR35 I am working with a fast-growing IT consultancy who are quickly developing a strong reputation by helping organisations accelerate their digital transformations through expert delivery across cloud, AI, software engineering and enterprise technology. They combine strategic consultancy with hands on technical expertise and partner with clients to solve complex challenges and deliver scalable solutions. They are now looking for a Network Team Lead to join them on a Three-month contract. Role Overview The Network Team Lead is a hands-on technical leadership role responsible for maintaining, supporting, and delivering network services across the organisation. The role leads a small team of engineers while actively contributing across BAU support, project delivery, and operational improvement. The position focuses on ensuring stable, secure, and high-performing networking across sites, warehouses, offices, and cloud environments, while also providing practical input into network strategy and future direction. Responsibilities Technical Leadership (Hands-on) Act as the senior technical escalation point for network issues. Lead from the front in troubleshooting, incident resolution, and root cause analysis. Contribute directly to configuration, implementation, and support across all network platforms. Maintain and evolve technical standards, ensuring consistency and reliability. Provide informed input into network design decisions and future improvements, based on operational experience. Team Leadership Lead and support a small team of network engineers. Allocate workload across BAU, and incident support. Provide day-to-day technical guidance and mentoring. Ensure strong team performance and accountability. Operational Delivery Support and maintain LAN, WAN, WiFi, and firewall infrastructure across all locations. Ensure services remain highly available and performant. Drive improvements in monitoring, alerting, and proactive issue detection. Contribute to incident, problem, and change management processes. Project Delivery Deliver network components for infrastructure and business projects. Support site rollouts, upgrades, and expansions. Work closely with other infrastructure and security teams to deliver integrated solutions. Remain actively involved in engineering and implementation work. Security & Networking Controls Support secure network design and access controls across the estate. Contribute to segmentation and access improvement initiatives. Ensure consistent and secure configuration of network devices. Supplier & Partner Management Work with third-party suppliers and service providers to support network services. Assist with escalation management, service reviews, and issue resolution with partners. Provide technical oversight of supplier-delivered work and ensure alignment with internal standards. Support procurement and evaluation of network technologies where required. Technical Scope Enterprise LAN/WAN (routing and switching) Wireless networking (Juniper Mist) Firewall technologies (Fortinet) Cloud networking (AWS VPC design, Azure connectivity, routing, and hybrid networking) Network monitoring and observability tooling Network access and segmentation approaches Additional Requirements Participation in an on-call rota to support out-of-hours incidents. Travel to sites required to support project delivery, major incidents (P1), and key network changes. Ability to operate effectively across both BAU support and project delivery. Skills & Experience Essential Strong hands-on experience across enterprise networking (LAN, WAN, WiFi, firewalls) Experience with Fortinet firewall administration and troubleshooting Strong working knowledge of AWS networking, including VPCs, routing, security groups, and hybrid connectivity Proven ability to support and guide engineers within a technical team Strong troubleshooting and incident management capability Experience in multi-site environments (warehouses, offices, remote users) Experience working with third-party suppliers or managed service providers Desirable Experience with network segmentation or access control solutions Exposure to network automation or scripting Certifications such as CCNP, JNCIP, AWS networking, NSE (Fortinet), or equivalent Key Outcomes / Success Measures Stable and reliable network services across all locations Effective handling of incidents with reduced resolution times Successful delivery of network elements within projects Improved operational visibility and proactive issue management Strong engagement with suppliers and consistent service delivery A capable, supported, and well-performing network team ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
About the Role We have a exciting new opportunity for an HR Data & Analytics Business Partner to join our team on a full-time, 12-month Fixed-Term Contract (FTC). The role operates on a hybrid working model, based out of our North West regional hub. In this position, you will act as the key bridge between business operations and technical data, effectively translating organizational needs into efficient, sustainable Oracle HCM reporting solutions. You will be responsible for developing high-quality reports, interactive dashboards, and robust data extracts to support strategic decision-making. What We Are Looking For How we work is just as important as what we achieve. You will not only shape advanced reporting solutions but also ensure they are delivered with clarity, accuracy, and strong stakeholder engagement. The role involves designing and producing insights using Oracle HCM Cloud tools such as OTBI, BI Publisher, HCM Extracts, and the Fusion AI Data Platform. You ll gather and interpret business intelligence requirements, support or configure Oracle HCM modules, and proactively identify opportunities to optimize reporting processes and data structures. Strong analytical skills, the ability to manage competing priorities, and the confidence to influence colleagues at all levels are essential, alongside demonstrating a commitment to our core corporate values and leadership standards. Essential Skills & Experience: Oracle Toolset Expertise: Proven experience designing and delivering reports using Oracle HCM Cloud tools, specifically OTBI, BI Publisher, HCM Extracts, and the Fusion AI Data Platform (including Fusion Data Intelligence / Fusion Analytics Warehouse). Stakeholder Management: Strong track record of engaging, collaborating with, and influencing cross-functional stakeholders at all levels of an organization. Problem Solving: Excellent analytical mindset with the ability to identify complex data issues and present clear, actionable solutions. Prioritization: Ability to manage competing business demands and respond agilely to shifting organizational priorities. Functional Knowledge: Experience supporting or configuring Oracle HCM functional modules (e.g., Core HR, Absence, Payroll, Talent, or Learning). Requirements Gathering: Proven ability to interface with business units to map, analyze, and document complex reporting requirements. Continuous Improvement: Experience identifying and implementing improvements to data structures, data integrity, and reporting workflows. Values Driven: Alignment with corporate behavioral frameworks and modern management standards. Desirable Skills: Active participation in large-scale HR system implementations or comprehensive reporting redesign projects. Experience developing user training materials or delivering workshops to promote self-service reporting across the business. Essential Qualifications: Degree or equivalent professional experience in data analysis, information systems, human resources, or a related field. Desirable Qualifications: One or more official Oracle HCM Cloud certifications.
Jul 10, 2026
Full time
About the Role We have a exciting new opportunity for an HR Data & Analytics Business Partner to join our team on a full-time, 12-month Fixed-Term Contract (FTC). The role operates on a hybrid working model, based out of our North West regional hub. In this position, you will act as the key bridge between business operations and technical data, effectively translating organizational needs into efficient, sustainable Oracle HCM reporting solutions. You will be responsible for developing high-quality reports, interactive dashboards, and robust data extracts to support strategic decision-making. What We Are Looking For How we work is just as important as what we achieve. You will not only shape advanced reporting solutions but also ensure they are delivered with clarity, accuracy, and strong stakeholder engagement. The role involves designing and producing insights using Oracle HCM Cloud tools such as OTBI, BI Publisher, HCM Extracts, and the Fusion AI Data Platform. You ll gather and interpret business intelligence requirements, support or configure Oracle HCM modules, and proactively identify opportunities to optimize reporting processes and data structures. Strong analytical skills, the ability to manage competing priorities, and the confidence to influence colleagues at all levels are essential, alongside demonstrating a commitment to our core corporate values and leadership standards. Essential Skills & Experience: Oracle Toolset Expertise: Proven experience designing and delivering reports using Oracle HCM Cloud tools, specifically OTBI, BI Publisher, HCM Extracts, and the Fusion AI Data Platform (including Fusion Data Intelligence / Fusion Analytics Warehouse). Stakeholder Management: Strong track record of engaging, collaborating with, and influencing cross-functional stakeholders at all levels of an organization. Problem Solving: Excellent analytical mindset with the ability to identify complex data issues and present clear, actionable solutions. Prioritization: Ability to manage competing business demands and respond agilely to shifting organizational priorities. Functional Knowledge: Experience supporting or configuring Oracle HCM functional modules (e.g., Core HR, Absence, Payroll, Talent, or Learning). Requirements Gathering: Proven ability to interface with business units to map, analyze, and document complex reporting requirements. Continuous Improvement: Experience identifying and implementing improvements to data structures, data integrity, and reporting workflows. Values Driven: Alignment with corporate behavioral frameworks and modern management standards. Desirable Skills: Active participation in large-scale HR system implementations or comprehensive reporting redesign projects. Experience developing user training materials or delivering workshops to promote self-service reporting across the business. Essential Qualifications: Degree or equivalent professional experience in data analysis, information systems, human resources, or a related field. Desirable Qualifications: One or more official Oracle HCM Cloud certifications.
Short Breaks Coordinator Pay: 30.07 Per Hour PAYE / 40.53 Per Hour Umbrella. Location: Hackney, London Directorate: Children & Education (Disabled Children's Service) Contract Type: Temporary Start Date: ASAP Responsible For: 2x Short Breaks Service Support Officers, 1x Short Breaks Finance Officer Enhanced DBS Required About the Role Are you a strategic thinker with a passion for improving outcomes for disabled children and young people? The London Borough of Hackney is seeking a dedicated Short Breaks Coordinator to step into a vital maternity cover role. In this position, you will oversee the strategic and operational development of Hackney's short breaks program, managing an allocated 900k budget . You will ensure services are equitable, affordable, and highly accessible, while leading on crucial contract management, parent/carer participation, and upcoming service tenders. Key Responsibilities Service Leadership: Oversee the allocation of the 900k short breaks funding and drive improvements to make universal/mainstream settings more accessible. Contract & Financial Management: Lead contract monitoring activity to ensure compliance and high standards. Partner closely with finance teams to track expenditures, prevent over/underspends, and assist with the Disabled Children's Service Homecare tender. Team Management: Line manage and support a dedicated front-line team, including two Service Support Officers and a Finance Officer. Community Engagement: Coordinate the parent/carer participation strand, working closely with local parent forums, third-sector organizations, and health partners (NHS City & Hackney) to keep the "Local Offer" robust and updated. Continuous Improvement: Integrate the direct views of disabled children and their families into strategic planning, shaping the future short breaks offer based on usage data and feedback. What We Are Looking For Experience & Knowledge Significant experience working within or alongside services for disabled children, with a deep understanding of the unique challenges their families face (Desirable). Proven track record in contract management, commissioning social care/children's services, and managing substantial budgets. Experience line-managing front-line staff and driving high-performance teams. Strong background in inter-agency collaboration (Education/Social Care/Healthcare) and service user involvement. Deep knowledge of the policy agenda for disabled children and statutory sector challenges. Skills & Abilities Strategic Focus with Sharp Detail: Ability to keep your eye on high-level project goals while meticulously managing finance and performance data. Exceptional Communication: Confidence to engage sensitively and clearly with everyone from children and parents to senior management and elected Members. Data Literacy: Ability to interpret complex financial/performance data and translate it into high-quality reports. Resilience: Highly organized, proactive, and capable of working methodically under pressure to meet tight deadlines. Additional Requirements Very high standards of literacy and numeracy, alongside excellent IT skills (MS Office). A commitment to equal opportunities, diversity, and challenging discrimination within an inner-city environment. Flexibility to attend occasional evening or out-of-hours events (with prior notice). A satisfactory Enhanced DBS (Criminal Records Bureau) check, medical clearance, and references. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jul 09, 2026
Seasonal
Short Breaks Coordinator Pay: 30.07 Per Hour PAYE / 40.53 Per Hour Umbrella. Location: Hackney, London Directorate: Children & Education (Disabled Children's Service) Contract Type: Temporary Start Date: ASAP Responsible For: 2x Short Breaks Service Support Officers, 1x Short Breaks Finance Officer Enhanced DBS Required About the Role Are you a strategic thinker with a passion for improving outcomes for disabled children and young people? The London Borough of Hackney is seeking a dedicated Short Breaks Coordinator to step into a vital maternity cover role. In this position, you will oversee the strategic and operational development of Hackney's short breaks program, managing an allocated 900k budget . You will ensure services are equitable, affordable, and highly accessible, while leading on crucial contract management, parent/carer participation, and upcoming service tenders. Key Responsibilities Service Leadership: Oversee the allocation of the 900k short breaks funding and drive improvements to make universal/mainstream settings more accessible. Contract & Financial Management: Lead contract monitoring activity to ensure compliance and high standards. Partner closely with finance teams to track expenditures, prevent over/underspends, and assist with the Disabled Children's Service Homecare tender. Team Management: Line manage and support a dedicated front-line team, including two Service Support Officers and a Finance Officer. Community Engagement: Coordinate the parent/carer participation strand, working closely with local parent forums, third-sector organizations, and health partners (NHS City & Hackney) to keep the "Local Offer" robust and updated. Continuous Improvement: Integrate the direct views of disabled children and their families into strategic planning, shaping the future short breaks offer based on usage data and feedback. What We Are Looking For Experience & Knowledge Significant experience working within or alongside services for disabled children, with a deep understanding of the unique challenges their families face (Desirable). Proven track record in contract management, commissioning social care/children's services, and managing substantial budgets. Experience line-managing front-line staff and driving high-performance teams. Strong background in inter-agency collaboration (Education/Social Care/Healthcare) and service user involvement. Deep knowledge of the policy agenda for disabled children and statutory sector challenges. Skills & Abilities Strategic Focus with Sharp Detail: Ability to keep your eye on high-level project goals while meticulously managing finance and performance data. Exceptional Communication: Confidence to engage sensitively and clearly with everyone from children and parents to senior management and elected Members. Data Literacy: Ability to interpret complex financial/performance data and translate it into high-quality reports. Resilience: Highly organized, proactive, and capable of working methodically under pressure to meet tight deadlines. Additional Requirements Very high standards of literacy and numeracy, alongside excellent IT skills (MS Office). A commitment to equal opportunities, diversity, and challenging discrimination within an inner-city environment. Flexibility to attend occasional evening or out-of-hours events (with prior notice). A satisfactory Enhanced DBS (Criminal Records Bureau) check, medical clearance, and references. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Drive Service Desk performance, enhance digital support, and reduce ticket demand through impactful enablement and training. Our Client has a requirement for a Service Desk Enablement & Digital Support , who will be required to work on a contract basis in Warrington. Role Purpose : This role sits within the Service Desk function and acts as a bridge between Service Desk analysts, IT service owners, business users and support teams. It focuses on increasing Service Desk capability, improving digital support and self-service adoption, strengthening knowledge management, supporting consistent ITSM practices and reducing avoidable ticket demand through effective enablement, communication and practical digital support. Candidates must be eligible for SC clearance to be considered for this position. Job Role Responsibilities: Service Desk Enablement & Digital Support Strategy Help develop and deliver a Service Desk enablement and digital support strategy that improves adoption of ITSM tools, support processes, digital channels and self-service capabilities. Identify gaps in Service Desk analyst capability, digital support experience, knowledge availability and ticket handling consistency. Work with Service Desk leadership, resolver groups and business stakeholders to understand support needs, reduce friction and improve the end-user digital support journey. Drive behaviour change so that Service Desk tools, knowledge articles, request forms, automation, digital support channels and support processes are used consistently and effectively. Training & Capability Development Design and own a structured Service Desk training and enablement programme aligned to L1/L2 support needs, ITSM processes and customer service expectations. Deliver a mix of instructor-led training, workshops, floorwalking, knowledge refreshers and self-service learning content for Service Desk analysts and end users. Build capability across Service Desk areas including triage, ticket categorisation, escalation quality, request fulfilment, knowledge use, communication standards and first-contact resolution. Support ongoing development plans for Service Desk analysts, including new starters, cross-training and process change adoption. Digital Support, Automation Adoption & Productivity Improvement Support the adoption and continuous improvement of digital support solutions across L1 and L2 Service Desk activities. Promote automation and digital tools that reduce repetitive manual effort, improve ticket routing, increase accuracy and speed up common request fulfilment. Partner with automation, ServiceNow, Microsoft 365 and resolver teams to identify high-value Service Desk use cases such as password resets, access requests, onboarding tasks, reporting, notifications, knowledge prompts and guided support. Support rollout, communications, analyst training and user guidance for new Service Desk automation, digital support tools and productivity improvements. Identify and promote practical digital support improvements and productivity hacks that help analysts resolve tickets faster and improve the customer experience. IT Hub, Digital Knowledge & Communications Own and develop Service Desk digital knowledge content within the IT SharePoint / IT Hub, ensuring it is accurate, accessible and aligned to common support queries. Create and maintain knowledge articles, analyst guides, end-user how-to guides, FAQs, digital learning content, short-form training material and process guidance. Support a consistent Service Desk knowledge management and governance framework, including article ownership, review cycles and quality standards. Partner with Business Communication teams to deliver clear IT service updates, by producing regular IT newsletters, known issue communications and adoption campaigns that are concise, plain-English and user-centred. Use ticket trends, digital support analytics and analyst feedback to identify knowledge gaps and prioritise content that reduces repeat contacts and avoidable tickets. Stakeholder Engagement Act as a key interface between the Service Desk, resolver teams, IT service owners and business users for enablement and digital support initiatives. Build strong relationships with Service Desk analysts and team leads to gather feedback, understand pain points and promote new tools and capabilities. Engage with business users to promote self-service, improve request quality and increase awareness of available IT digital support channels. Drive engagement through drop-in sessions, analyst huddles, champion networks, feedback loops and targeted communication campaigns. Performance & Continuous Improvement Define and track Service Desk enablement and digital support KPIs such as training participation and completion, analyst confidence, knowledge article usage, self-service adoption, automation uptake and benefits within the Service Desk team. Use Service Desk insights, ticket trends, digital support analytics, feedback and operational reporting to refine training plans, improve user experience and identify priority Service Desk automation and improvement opportunities. Work with Service Desk leadership to identify opportunities to improve first-contact resolution, ticket quality, escalation accuracy, customer satisfaction and operational efficiency. Continuously evolve the enablement and digital support approach based on Service Desk performance, analyst feedback and changing business support needs. Experience / Skills / Knowledge / Qualifications: Essential Experience working in or closely with an IT Service Desk, IT Service Delivery, digital support or ITSM environment. Understanding of Service Desk operations, including incident management, request fulfilment, triage, escalation, knowledge management and customer communication. Strong knowledge and experience using Microsoft 365 tools such as SharePoint, Teams, Copilot, Power Platform and knowledge-sharing platforms to support digital enablement. Experience with Service Desk or ITSM tooling, preferably ServiceNow, including knowledge articles, catalogues, forms, workflows, digital support channels or reporting. Experience designing and delivering training, enablement or process adoption activity for technical support teams. Experience creating digital learning and support content such as analyst guides, end-user guidance, videos, FAQs and process documentation. Excellent communication, stakeholder engagement and facilitation skills. Ability to translate technical processes and digital support solutions into clear, practical guidance for analysts and end users. Desirable Knowledge of ITIL, Service Management practices and Service Desk operating models. Experience supporting ServiceNow enhancements, administration, reporting, knowledge management, catalogue improvements or digital support workflows. Experience using analytics, ticket data, digital support metrics or feedback tools to identify trends, training needs and service improvement opportunities. Knowledge of digital adoption frameworks, change management approaches or user enablement methods. Experience in international, defence, engineering or government-adjacent organisations. Relevant industry certifications such as ITIL Service Management, PRINCE2, Agile, Microsoft 365 or Power Platform. Company Information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for Service Desk Enablement & Digital Support looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Jul 07, 2026
Contractor
Drive Service Desk performance, enhance digital support, and reduce ticket demand through impactful enablement and training. Our Client has a requirement for a Service Desk Enablement & Digital Support , who will be required to work on a contract basis in Warrington. Role Purpose : This role sits within the Service Desk function and acts as a bridge between Service Desk analysts, IT service owners, business users and support teams. It focuses on increasing Service Desk capability, improving digital support and self-service adoption, strengthening knowledge management, supporting consistent ITSM practices and reducing avoidable ticket demand through effective enablement, communication and practical digital support. Candidates must be eligible for SC clearance to be considered for this position. Job Role Responsibilities: Service Desk Enablement & Digital Support Strategy Help develop and deliver a Service Desk enablement and digital support strategy that improves adoption of ITSM tools, support processes, digital channels and self-service capabilities. Identify gaps in Service Desk analyst capability, digital support experience, knowledge availability and ticket handling consistency. Work with Service Desk leadership, resolver groups and business stakeholders to understand support needs, reduce friction and improve the end-user digital support journey. Drive behaviour change so that Service Desk tools, knowledge articles, request forms, automation, digital support channels and support processes are used consistently and effectively. Training & Capability Development Design and own a structured Service Desk training and enablement programme aligned to L1/L2 support needs, ITSM processes and customer service expectations. Deliver a mix of instructor-led training, workshops, floorwalking, knowledge refreshers and self-service learning content for Service Desk analysts and end users. Build capability across Service Desk areas including triage, ticket categorisation, escalation quality, request fulfilment, knowledge use, communication standards and first-contact resolution. Support ongoing development plans for Service Desk analysts, including new starters, cross-training and process change adoption. Digital Support, Automation Adoption & Productivity Improvement Support the adoption and continuous improvement of digital support solutions across L1 and L2 Service Desk activities. Promote automation and digital tools that reduce repetitive manual effort, improve ticket routing, increase accuracy and speed up common request fulfilment. Partner with automation, ServiceNow, Microsoft 365 and resolver teams to identify high-value Service Desk use cases such as password resets, access requests, onboarding tasks, reporting, notifications, knowledge prompts and guided support. Support rollout, communications, analyst training and user guidance for new Service Desk automation, digital support tools and productivity improvements. Identify and promote practical digital support improvements and productivity hacks that help analysts resolve tickets faster and improve the customer experience. IT Hub, Digital Knowledge & Communications Own and develop Service Desk digital knowledge content within the IT SharePoint / IT Hub, ensuring it is accurate, accessible and aligned to common support queries. Create and maintain knowledge articles, analyst guides, end-user how-to guides, FAQs, digital learning content, short-form training material and process guidance. Support a consistent Service Desk knowledge management and governance framework, including article ownership, review cycles and quality standards. Partner with Business Communication teams to deliver clear IT service updates, by producing regular IT newsletters, known issue communications and adoption campaigns that are concise, plain-English and user-centred. Use ticket trends, digital support analytics and analyst feedback to identify knowledge gaps and prioritise content that reduces repeat contacts and avoidable tickets. Stakeholder Engagement Act as a key interface between the Service Desk, resolver teams, IT service owners and business users for enablement and digital support initiatives. Build strong relationships with Service Desk analysts and team leads to gather feedback, understand pain points and promote new tools and capabilities. Engage with business users to promote self-service, improve request quality and increase awareness of available IT digital support channels. Drive engagement through drop-in sessions, analyst huddles, champion networks, feedback loops and targeted communication campaigns. Performance & Continuous Improvement Define and track Service Desk enablement and digital support KPIs such as training participation and completion, analyst confidence, knowledge article usage, self-service adoption, automation uptake and benefits within the Service Desk team. Use Service Desk insights, ticket trends, digital support analytics, feedback and operational reporting to refine training plans, improve user experience and identify priority Service Desk automation and improvement opportunities. Work with Service Desk leadership to identify opportunities to improve first-contact resolution, ticket quality, escalation accuracy, customer satisfaction and operational efficiency. Continuously evolve the enablement and digital support approach based on Service Desk performance, analyst feedback and changing business support needs. Experience / Skills / Knowledge / Qualifications: Essential Experience working in or closely with an IT Service Desk, IT Service Delivery, digital support or ITSM environment. Understanding of Service Desk operations, including incident management, request fulfilment, triage, escalation, knowledge management and customer communication. Strong knowledge and experience using Microsoft 365 tools such as SharePoint, Teams, Copilot, Power Platform and knowledge-sharing platforms to support digital enablement. Experience with Service Desk or ITSM tooling, preferably ServiceNow, including knowledge articles, catalogues, forms, workflows, digital support channels or reporting. Experience designing and delivering training, enablement or process adoption activity for technical support teams. Experience creating digital learning and support content such as analyst guides, end-user guidance, videos, FAQs and process documentation. Excellent communication, stakeholder engagement and facilitation skills. Ability to translate technical processes and digital support solutions into clear, practical guidance for analysts and end users. Desirable Knowledge of ITIL, Service Management practices and Service Desk operating models. Experience supporting ServiceNow enhancements, administration, reporting, knowledge management, catalogue improvements or digital support workflows. Experience using analytics, ticket data, digital support metrics or feedback tools to identify trends, training needs and service improvement opportunities. Knowledge of digital adoption frameworks, change management approaches or user enablement methods. Experience in international, defence, engineering or government-adjacent organisations. Relevant industry certifications such as ITIL Service Management, PRINCE2, Agile, Microsoft 365 or Power Platform. Company Information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for Service Desk Enablement & Digital Support looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Lead Mechanical Technician (LMech) Reporting to: Technical Services Supervisor (TSS) Role Overview: The Lead Mechanical Technician (LMech) is responsible for overseeing the safe and efficient execution of planned and reactive maintenance tasks, carried out by both in-house staff and subcontractors. This is a hands-on supervisory role, requiring participation in a shift rota as directed by the Technical Services Manager. Key Responsibilities: TSS Support: Act as a deputy for the TSS when required. Emergency Response: Participate in emergency escalation procedures, including providing out-of-hours technical support. Professional Standards: Maintain the highest standards of professionalism within the team. Safety Compliance: Ensure all personnel, including contractors, follow safe working practices, utilizing Safe Systems of Work (RAMS, LOTO, etc.). Certification Maintenance: Retain current certifications and appointments as the site Authorised Person (AP) in the required disciplines. Resource Management: Allocate resources effectively to ensure timely completion of work orders in line with contractual and professional standards. Operational Duties: Client Systems: Ensure client equipment and systems operate efficiently, escalating issues as needed to mitigate risks. Work Order Prioritization: Collaborate with the DigiHub/Helpdesk and end users to prioritize and coordinate repair needs. Fault Diagnosis: Diagnose and repair technical faults within your area of expertise. Quality Control: Ensure all technical activities, including subcontractor work, comply with Engineering Standards and industry best practices. Asset Management: Perform like-for-like asset replacements and oversee minor new works as directed. Stakeholder Engagement: Build and maintain strong professional relationships with clients, subcontractors, and team members, both on-site and remotely. Training and Development: Support the ongoing training and development of team members. Cost Efficiency: Consider cost-benefit factors in all tasks performed. Sustainability: Promote sustainability practices within technical services. Reporting and Compliance: Reporting: Provide regular updates to the TSS on work order status, resource needs, and task progress. Standards Adherence: Ensure all team members comply with established Engineering Standards. Training: Complete all required training modules and achieve necessary competencies for the role. Required Qualifications and Experience: Technical Expertise: NVQ Level 3 or equivalent qualification, preferably in a mechanical discipline. Experience: Minimum of 5 years of relevant experience. Technical Skills: Proficient in practical technical skills with up-to-date knowledge of engineering standards and best practices. Independent Working: Demonstrated ability to work independently in a technical maintenance environment. Health and Safety: Proven experience adhering to health and safety standards. IT Proficiency: Skilled in Microsoft Office applications and Computerised Maintenance Management Systems (CMMS). Self-Management: Strong ability to plan and manage workloads independently, ensuring deadlines are met.
Oct 09, 2025
Full time
Lead Mechanical Technician (LMech) Reporting to: Technical Services Supervisor (TSS) Role Overview: The Lead Mechanical Technician (LMech) is responsible for overseeing the safe and efficient execution of planned and reactive maintenance tasks, carried out by both in-house staff and subcontractors. This is a hands-on supervisory role, requiring participation in a shift rota as directed by the Technical Services Manager. Key Responsibilities: TSS Support: Act as a deputy for the TSS when required. Emergency Response: Participate in emergency escalation procedures, including providing out-of-hours technical support. Professional Standards: Maintain the highest standards of professionalism within the team. Safety Compliance: Ensure all personnel, including contractors, follow safe working practices, utilizing Safe Systems of Work (RAMS, LOTO, etc.). Certification Maintenance: Retain current certifications and appointments as the site Authorised Person (AP) in the required disciplines. Resource Management: Allocate resources effectively to ensure timely completion of work orders in line with contractual and professional standards. Operational Duties: Client Systems: Ensure client equipment and systems operate efficiently, escalating issues as needed to mitigate risks. Work Order Prioritization: Collaborate with the DigiHub/Helpdesk and end users to prioritize and coordinate repair needs. Fault Diagnosis: Diagnose and repair technical faults within your area of expertise. Quality Control: Ensure all technical activities, including subcontractor work, comply with Engineering Standards and industry best practices. Asset Management: Perform like-for-like asset replacements and oversee minor new works as directed. Stakeholder Engagement: Build and maintain strong professional relationships with clients, subcontractors, and team members, both on-site and remotely. Training and Development: Support the ongoing training and development of team members. Cost Efficiency: Consider cost-benefit factors in all tasks performed. Sustainability: Promote sustainability practices within technical services. Reporting and Compliance: Reporting: Provide regular updates to the TSS on work order status, resource needs, and task progress. Standards Adherence: Ensure all team members comply with established Engineering Standards. Training: Complete all required training modules and achieve necessary competencies for the role. Required Qualifications and Experience: Technical Expertise: NVQ Level 3 or equivalent qualification, preferably in a mechanical discipline. Experience: Minimum of 5 years of relevant experience. Technical Skills: Proficient in practical technical skills with up-to-date knowledge of engineering standards and best practices. Independent Working: Demonstrated ability to work independently in a technical maintenance environment. Health and Safety: Proven experience adhering to health and safety standards. IT Proficiency: Skilled in Microsoft Office applications and Computerised Maintenance Management Systems (CMMS). Self-Management: Strong ability to plan and manage workloads independently, ensuring deadlines are met.
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
Job title: Inside Sales Representative Location: Nottingham or St Albans Salary: £26,000 £30,000 + £6,000 commission Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program About the Role Are you ready to accelerate your career in tech sales? As an Inside Sales Representative at XMA, you ll be at the heart of our growth strategy - engaging clients, managing accounts, and driving revenue through phone, email, and digital platforms. No face-to-face meetings required - just your ability to build trust, educate, and advise in a fast-moving IT landscape. You ll work closely with vendors and distributors, delivering a polished, customer-centric experience while identifying new opportunities and guiding clients toward tailored solutions. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Inside Sales Representative Customer Engagement: Respond to inbound enquiries, conduct cadence meetings, and build strong stakeholder relationships. Proactive Sales: Drive new business through outreach, upselling, and vendor engagement. Sales Operations: Manage quoting, order processing (especially over £2,500), and ensure 95% quote-to-order conversion. Reporting: Maintain accurate CRM records and support BI-integrated reporting. Collaboration: Work cross-functionally with procurement, technical, and sales teams. Strategic Input: Stay informed on market trends and represent XMA professionally at events. What We re Looking For: Inside Sales Representative Essential: Level 3 qualifications (A-levels or equivalent) including English and Maths Proven success in sales and target-driven environments Strong communication and relationship-building skills Comfortable with lead qualification, outbound calls, and closing deals Familiarity with IT products (such as cloud services, networking, cybersecurity or hardware/software solutions) and sales processes Desirable: Degree in Business, Marketing, or IT Experience with VARs/MSPs and IT distribution models CRM proficiency and consultative selling skills Diagnosing client pain points and aligning solutions We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
Oct 04, 2025
Full time
Job title: Inside Sales Representative Location: Nottingham or St Albans Salary: £26,000 £30,000 + £6,000 commission Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program About the Role Are you ready to accelerate your career in tech sales? As an Inside Sales Representative at XMA, you ll be at the heart of our growth strategy - engaging clients, managing accounts, and driving revenue through phone, email, and digital platforms. No face-to-face meetings required - just your ability to build trust, educate, and advise in a fast-moving IT landscape. You ll work closely with vendors and distributors, delivering a polished, customer-centric experience while identifying new opportunities and guiding clients toward tailored solutions. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Inside Sales Representative Customer Engagement: Respond to inbound enquiries, conduct cadence meetings, and build strong stakeholder relationships. Proactive Sales: Drive new business through outreach, upselling, and vendor engagement. Sales Operations: Manage quoting, order processing (especially over £2,500), and ensure 95% quote-to-order conversion. Reporting: Maintain accurate CRM records and support BI-integrated reporting. Collaboration: Work cross-functionally with procurement, technical, and sales teams. Strategic Input: Stay informed on market trends and represent XMA professionally at events. What We re Looking For: Inside Sales Representative Essential: Level 3 qualifications (A-levels or equivalent) including English and Maths Proven success in sales and target-driven environments Strong communication and relationship-building skills Comfortable with lead qualification, outbound calls, and closing deals Familiarity with IT products (such as cloud services, networking, cybersecurity or hardware/software solutions) and sales processes Desirable: Degree in Business, Marketing, or IT Experience with VARs/MSPs and IT distribution models CRM proficiency and consultative selling skills Diagnosing client pain points and aligning solutions We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
