Church Engagement & Fundraising Officer 12-month Fixed Term Contract. Full Time, Home-based Location: London and the South East of England Salary: £44,500 per annum About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don t have to be Christian to work here we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. This is a homeworking role and you are expected to be in the London office once a month About the role Reporting in to the Church Engagement & Fundraising Advisor, the Church Engagement & Fundraising Officer will empower people and amplifying change by proactively identifying opportunities to inspire and equip a defined set of churches, groups, specialist volunteers, and individuals. The post-holder will foster relationships built on trust and openness, collaborating both across and outside the organisation to drive meaningful impact in fundraising and campaigning activities. Some of the main areas of responsibilities of the Church Engagement & Fundraising Officer include: Develop and manage Christian Aid s relationships with a defined group of key churches and Christian Aid groups through face-to-face and online engagement. Maximise the involvement of churches and groups as agents of change in alignment with Christian Aid s values and goals. Proactively identify and engage churches that have not previously supported Christian Aid, building and maintaining a pipeline of prospective churches to Give, Act, and Pray. Build and nurture meaningful existing relationships with churches and groups to ensure alignment with Christian Aid s values and goals. Actively promote Christian Aid s presence and profile by delivering impactful contributions, such as speaking at events, attending festivals, participating in meetings, and utilising communication channels. Adapt engagement based on the insights gained from stakeholders to consistently achieve departmental and team targets. Supervise and support volunteers, ensuring they are effectively developed and equipped to fulfil Christian Aid s objectives. Monitor and maintain accurate records of all activities involving supporters and volunteers, utilising the CRM supporter database. Use collected data and insights to inform priorities and drive continuous improvement in processes and outcomes. Consistently deliver high-impact outputs, ensuring alignment with organisational goals and striving to maximise the impact of Christian Aid s work. About you Who we are looking for: Essential: Demonstrable experience and knowledge of church audiences across all denominations. Experience of mentoring volunteers to add capacity, skills and aptitude to empower and support them. Detailed knowledge of the principles of good donor management or customer care, and understanding of the principles of relationship building. Developed communication skills to inspire others to take action and use their skills and resources to fundraise and donate. Developed communication skills to communicate complex messages creatively and effectively to diverse audiences. An ability to analyse and interpret information and data to prioritise work and achieve results. Organisational skills to work under pressure and manage competing priorities to deliver multiple concurrent activities. The ability to travel frequently to locations, including some evenings and weekends. Desirable: Knowledge of current fundraising legislation and good practice. Knowledge of relevant church networks and denominational structures. Ability to effectively portray development messages in a theological context. Knowledge of global development issues and Christian Aid s work. Good knowledge of the London and South East geographical region. Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid s faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme . In line with this Scheme, we will request information as part of the referencing process from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
May 28, 2026
Full time
Church Engagement & Fundraising Officer 12-month Fixed Term Contract. Full Time, Home-based Location: London and the South East of England Salary: £44,500 per annum About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don t have to be Christian to work here we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. This is a homeworking role and you are expected to be in the London office once a month About the role Reporting in to the Church Engagement & Fundraising Advisor, the Church Engagement & Fundraising Officer will empower people and amplifying change by proactively identifying opportunities to inspire and equip a defined set of churches, groups, specialist volunteers, and individuals. The post-holder will foster relationships built on trust and openness, collaborating both across and outside the organisation to drive meaningful impact in fundraising and campaigning activities. Some of the main areas of responsibilities of the Church Engagement & Fundraising Officer include: Develop and manage Christian Aid s relationships with a defined group of key churches and Christian Aid groups through face-to-face and online engagement. Maximise the involvement of churches and groups as agents of change in alignment with Christian Aid s values and goals. Proactively identify and engage churches that have not previously supported Christian Aid, building and maintaining a pipeline of prospective churches to Give, Act, and Pray. Build and nurture meaningful existing relationships with churches and groups to ensure alignment with Christian Aid s values and goals. Actively promote Christian Aid s presence and profile by delivering impactful contributions, such as speaking at events, attending festivals, participating in meetings, and utilising communication channels. Adapt engagement based on the insights gained from stakeholders to consistently achieve departmental and team targets. Supervise and support volunteers, ensuring they are effectively developed and equipped to fulfil Christian Aid s objectives. Monitor and maintain accurate records of all activities involving supporters and volunteers, utilising the CRM supporter database. Use collected data and insights to inform priorities and drive continuous improvement in processes and outcomes. Consistently deliver high-impact outputs, ensuring alignment with organisational goals and striving to maximise the impact of Christian Aid s work. About you Who we are looking for: Essential: Demonstrable experience and knowledge of church audiences across all denominations. Experience of mentoring volunteers to add capacity, skills and aptitude to empower and support them. Detailed knowledge of the principles of good donor management or customer care, and understanding of the principles of relationship building. Developed communication skills to inspire others to take action and use their skills and resources to fundraise and donate. Developed communication skills to communicate complex messages creatively and effectively to diverse audiences. An ability to analyse and interpret information and data to prioritise work and achieve results. Organisational skills to work under pressure and manage competing priorities to deliver multiple concurrent activities. The ability to travel frequently to locations, including some evenings and weekends. Desirable: Knowledge of current fundraising legislation and good practice. Knowledge of relevant church networks and denominational structures. Ability to effectively portray development messages in a theological context. Knowledge of global development issues and Christian Aid s work. Good knowledge of the London and South East geographical region. Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid s faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme . In line with this Scheme, we will request information as part of the referencing process from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
May 28, 2026
Full time
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
May 28, 2026
Full time
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
About Bond Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships. Find out more here. About the role £53,016 - Permanent - Full Time (35 hours) Main purpose of the job To lead and coordinate Bond s UK G20 strategy and engagement by developing and delivering a multi year workplan. The role will convene and support Bond members and global majority civil society to shape shared policy positions, driving external advocacy and government engagement on the G20 agenda, overseeing communications and campaigns inputs and managing the resources, reporting, and partnerships needed to ensure effective UK civil society influence on the G20 through 2027. Main responsibilities Lead on planning and coordination of UK G20 work within Bond, including: Leading on developing a strategy and workplan guiding activities on G20, covering the period to end of 2027. Leading internal coordination within Bond to bring together relevant teams and staff to deliver on the strategy and workplan. Track delivery of the G20 strategy and workplan and reporting to Director of PAR. Update Bond staff on G20 activities and providing regular updates to the Senior Management Team and the Board. Liaise with the formal civil 20 (C20) advisory group to prepare for the UK s G20. Lead convening and coordination of Bond members and global majority civil society actors on G20, including: Establishing/identifying processes for communicating with and convening Bond members on UK G20 work. Producing and sharing regular written updates for Bond members on G20 work. Organising regular meetings of Bond members to develop policy positions and influencing strategies and prepare for engagements with government. Develop and collaborate with a network of key global majority civil society partners in developing policy positions for the UK G20. Producing written products presenting Bond member and civil society positions on the UK G20. Play a leading role on G20 external affairs activities, including: Lead on identifying and pursuing advocacy opportunities for Bond and its members targeting UK government on G20 agenda. Organising regular meetings of Bond members with key government officials, across HMT, Cabinet Office and FCDO. Supporting Bond s relationship management and engagement with Cabinet Office, FCDO, HMT and other relevant departments on G20 agenda. Identifying and pursuing opportunities to build relationships and develop collaborations with other relevant UK bodies - including think tanks and research organisations, trade unions, faith groups and related campaigns groups - on the G20. Identifying and pursuing opportunities to build relationships and develop strategic and focussed collaborations with organisations leading other formal G20 engagement groups. Input to media, communications and campaigns work on the G20, including: Working with the Head of Media and Comms to design and implement a communications strategy for Bond s G20 work and support Bond's wider communications objectives. Collaborating with the media adviser to produce quotes and OpEds on G20 and to organise press briefings. Producing member updates, blogs and briefings for communicating Bond work and positions on G20. Working closely with the campaigns lead to support member engagement and coordination and implementation of key activities when required. Provide policy advice and inputs for campaigns activities. Provide significant support for personnel and financial resource management, donor reporting and fundraising for G20 work, including: Supporting staff members contributing to G20 and global reforms work to plan their activities and track and report on delivery Act as budget holder for relevant restricted and unrestricted budgets funding G20 and wider global reforms work, including supporting liaison with funders Work with finance to produce timely and accurate internal and external (for donors) financial reports Supporting ongoing fundraising for G20 and wider global reforms work, including inputting to proposals and joining meetings with donors Person Specification Essential Experience managing high profile policy and advocacy processes, including helping to agree political strategy and manage relationships with key stakeholders at senior levels. Experience convening groups to plan joint activity and coordinate implementation. Basic knowledge of issues related to debt, illicit financial flows, tax and private capital mobilisation. Experience leading strategy development, implementation and tracking. Experience of inputting to media, communications and campaigns activities. Strong interpersonal, relationship building and communication skills. Commitment to equity, diversity, and inclusion. Desirable Experience writing reports and briefs for a variety of audiences Detailed working knowledge of debt, illicit financial flows, tax and private capital mobilisation issues Experience managing high level relationships Experience managing staff, budgets and project reporting Benefits Bond offers a competitive salary and benefits package including: 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year 7% pension contributions (staff pay 3.5%) Flexible working hours (Hybrid working 1 day, minimum in the office per month) Staff Development days Perk Box access Employee Assistance Programme WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. for staff and immediate family) Interest-free season ticket loan How to Apply To apply submit your CV and cover letter by midnight on Sunday 14th Juune 2026. In the cover letter we expect you to set out: Why you are interested in this role How you meet the role requirements Your understanding of equity, diversity, inclusion and why it matters in this role Bond and Equal Opportunites Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour. In order to assess and ensure the continued effectiveness of Bond s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way. The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes. Privacy Note for Applicant Our Privacy Notice for applicants can be found when you apply. Subject of Employment at Bond If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
May 28, 2026
Full time
About Bond Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships. Find out more here. About the role £53,016 - Permanent - Full Time (35 hours) Main purpose of the job To lead and coordinate Bond s UK G20 strategy and engagement by developing and delivering a multi year workplan. The role will convene and support Bond members and global majority civil society to shape shared policy positions, driving external advocacy and government engagement on the G20 agenda, overseeing communications and campaigns inputs and managing the resources, reporting, and partnerships needed to ensure effective UK civil society influence on the G20 through 2027. Main responsibilities Lead on planning and coordination of UK G20 work within Bond, including: Leading on developing a strategy and workplan guiding activities on G20, covering the period to end of 2027. Leading internal coordination within Bond to bring together relevant teams and staff to deliver on the strategy and workplan. Track delivery of the G20 strategy and workplan and reporting to Director of PAR. Update Bond staff on G20 activities and providing regular updates to the Senior Management Team and the Board. Liaise with the formal civil 20 (C20) advisory group to prepare for the UK s G20. Lead convening and coordination of Bond members and global majority civil society actors on G20, including: Establishing/identifying processes for communicating with and convening Bond members on UK G20 work. Producing and sharing regular written updates for Bond members on G20 work. Organising regular meetings of Bond members to develop policy positions and influencing strategies and prepare for engagements with government. Develop and collaborate with a network of key global majority civil society partners in developing policy positions for the UK G20. Producing written products presenting Bond member and civil society positions on the UK G20. Play a leading role on G20 external affairs activities, including: Lead on identifying and pursuing advocacy opportunities for Bond and its members targeting UK government on G20 agenda. Organising regular meetings of Bond members with key government officials, across HMT, Cabinet Office and FCDO. Supporting Bond s relationship management and engagement with Cabinet Office, FCDO, HMT and other relevant departments on G20 agenda. Identifying and pursuing opportunities to build relationships and develop collaborations with other relevant UK bodies - including think tanks and research organisations, trade unions, faith groups and related campaigns groups - on the G20. Identifying and pursuing opportunities to build relationships and develop strategic and focussed collaborations with organisations leading other formal G20 engagement groups. Input to media, communications and campaigns work on the G20, including: Working with the Head of Media and Comms to design and implement a communications strategy for Bond s G20 work and support Bond's wider communications objectives. Collaborating with the media adviser to produce quotes and OpEds on G20 and to organise press briefings. Producing member updates, blogs and briefings for communicating Bond work and positions on G20. Working closely with the campaigns lead to support member engagement and coordination and implementation of key activities when required. Provide policy advice and inputs for campaigns activities. Provide significant support for personnel and financial resource management, donor reporting and fundraising for G20 work, including: Supporting staff members contributing to G20 and global reforms work to plan their activities and track and report on delivery Act as budget holder for relevant restricted and unrestricted budgets funding G20 and wider global reforms work, including supporting liaison with funders Work with finance to produce timely and accurate internal and external (for donors) financial reports Supporting ongoing fundraising for G20 and wider global reforms work, including inputting to proposals and joining meetings with donors Person Specification Essential Experience managing high profile policy and advocacy processes, including helping to agree political strategy and manage relationships with key stakeholders at senior levels. Experience convening groups to plan joint activity and coordinate implementation. Basic knowledge of issues related to debt, illicit financial flows, tax and private capital mobilisation. Experience leading strategy development, implementation and tracking. Experience of inputting to media, communications and campaigns activities. Strong interpersonal, relationship building and communication skills. Commitment to equity, diversity, and inclusion. Desirable Experience writing reports and briefs for a variety of audiences Detailed working knowledge of debt, illicit financial flows, tax and private capital mobilisation issues Experience managing high level relationships Experience managing staff, budgets and project reporting Benefits Bond offers a competitive salary and benefits package including: 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year 7% pension contributions (staff pay 3.5%) Flexible working hours (Hybrid working 1 day, minimum in the office per month) Staff Development days Perk Box access Employee Assistance Programme WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. for staff and immediate family) Interest-free season ticket loan How to Apply To apply submit your CV and cover letter by midnight on Sunday 14th Juune 2026. In the cover letter we expect you to set out: Why you are interested in this role How you meet the role requirements Your understanding of equity, diversity, inclusion and why it matters in this role Bond and Equal Opportunites Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour. In order to assess and ensure the continued effectiveness of Bond s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way. The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes. Privacy Note for Applicant Our Privacy Notice for applicants can be found when you apply. Subject of Employment at Bond If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
May 28, 2026
Full time
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
May 28, 2026
Full time
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
May 28, 2026
Full time
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
May 28, 2026
Full time
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Job Title Senior Fire Engineer Location London Salary 55,000 - 65,000 Employment Type Permanent Job Overview Senior Fire Engineer role within the fire safety sector based in London, offering hybrid working. The position focuses on leading fire engineering delivery across complex built environment projects, including external wall fire risk assessments and remediation programmes. Suitable for experienced candidates progressing toward or holding chartership, this role involves project leadership, client advisory, and team support within a multidisciplinary environment. Role & Responsibilities You will lead fire engineering project delivery, ensuring compliance and technical quality across a range of schemes. The role includes client engagement, mentoring junior staff, and contributing to service development. Lead fire engineering and EWS assessments Manage technical outputs and compliance Undertake site inspections and client advice Mentor junior team members Prepare and review technical reports Skills & Experience Required You will have strong consultancy experience within fire safety and a thorough understanding of UK legislation. Experience managing projects and supporting team development is essential. Experience in fire engineering consultancy Knowledge of UK fire safety legislation Degree in engineering or related field Chartered or working toward chartership Strong leadership and communication skills Salary & Benefits 55,000 - 65,000 depending on experience, plus car allowance. Hybrid working, employee ownership scheme, and structured progression support included. About Hunter Dunning Hunter Dunning is a specialist property and built environment recruitment consultancy established in 2004, focused on quality and long-term partnerships in the UK and Ireland property and construction market. We specialise in full lifecycle property recruitment, covering architecture, interior design, surveying, land and planning, fire safety and wider construction roles. Apply Section If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. All applications are handled in strict confidence. Referral Section Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. See website for full terms & conditions.
May 28, 2026
Full time
Job Title Senior Fire Engineer Location London Salary 55,000 - 65,000 Employment Type Permanent Job Overview Senior Fire Engineer role within the fire safety sector based in London, offering hybrid working. The position focuses on leading fire engineering delivery across complex built environment projects, including external wall fire risk assessments and remediation programmes. Suitable for experienced candidates progressing toward or holding chartership, this role involves project leadership, client advisory, and team support within a multidisciplinary environment. Role & Responsibilities You will lead fire engineering project delivery, ensuring compliance and technical quality across a range of schemes. The role includes client engagement, mentoring junior staff, and contributing to service development. Lead fire engineering and EWS assessments Manage technical outputs and compliance Undertake site inspections and client advice Mentor junior team members Prepare and review technical reports Skills & Experience Required You will have strong consultancy experience within fire safety and a thorough understanding of UK legislation. Experience managing projects and supporting team development is essential. Experience in fire engineering consultancy Knowledge of UK fire safety legislation Degree in engineering or related field Chartered or working toward chartership Strong leadership and communication skills Salary & Benefits 55,000 - 65,000 depending on experience, plus car allowance. Hybrid working, employee ownership scheme, and structured progression support included. About Hunter Dunning Hunter Dunning is a specialist property and built environment recruitment consultancy established in 2004, focused on quality and long-term partnerships in the UK and Ireland property and construction market. We specialise in full lifecycle property recruitment, covering architecture, interior design, surveying, land and planning, fire safety and wider construction roles. Apply Section If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. All applications are handled in strict confidence. Referral Section Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. See website for full terms & conditions.
This is an excellent opportunity for a practice professional looking to join a modern and forward-thinking firm that offers genuine long-term progression, exposure to a varied client portfolio, and a clearly defined leadership development programme. The Role The successful candidate will play a key role in delivering high-quality audit and accounts services to a diverse range of owner-managed businesses, SMEs, and group structures across a variety of sectors. Key responsibilities will include: Planning, managing, and executing small audits from start to completion Leading audit fieldwork assignments both on-site and remotely Preparing statutory accounts for limited companies, partnerships, and sole traders Reviewing accounts preparation work completed by junior team members Assisting with the preparation and review of more complex group structures and consolidated accounts Liaising directly with clients and developing strong working relationships Supporting and mentoring junior members of the team Ensuring assignments are delivered efficiently and within deadlines Working closely with managers and partners on wider client advisory matters Candidate Requirements Applications are welcomed from individuals who are ideally ACA or ACCA qualified, or nearing qualification, with a strong background gained within accountancy practice. The ideal candidate will possess: A minimum of 3 years' UK accountancy practice experience A balanced audit and accounts background Experience managing and completing small audit assignments Exposure to group accounts and more complex corporate structures Strong technical accounting knowledge Excellent organisational and communication skills The confidence to manage client relationships professionally A proactive and ambitious approach to career development The Opportunity This firm is recognised for investing heavily in its people and providing clear progression routes for high-performing individuals. Benefits include: Competitive salary and benefits package Hybrid and flexible working options Exposure to a varied and interesting client portfolio Structured training and professional development A formalised leadership and management development programme Clear and realistic progression opportunities towards management Supportive and collaborative working environment Modern systems and forward-thinking leadership team This is an outstanding opportunity for an ambitious Accounts & Audit Senior seeking the next step within a reputable and growing independent practice. For a 1st informal discussion then please do not hesitate to contact Robin at Farrer Barnes.Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
May 28, 2026
Full time
This is an excellent opportunity for a practice professional looking to join a modern and forward-thinking firm that offers genuine long-term progression, exposure to a varied client portfolio, and a clearly defined leadership development programme. The Role The successful candidate will play a key role in delivering high-quality audit and accounts services to a diverse range of owner-managed businesses, SMEs, and group structures across a variety of sectors. Key responsibilities will include: Planning, managing, and executing small audits from start to completion Leading audit fieldwork assignments both on-site and remotely Preparing statutory accounts for limited companies, partnerships, and sole traders Reviewing accounts preparation work completed by junior team members Assisting with the preparation and review of more complex group structures and consolidated accounts Liaising directly with clients and developing strong working relationships Supporting and mentoring junior members of the team Ensuring assignments are delivered efficiently and within deadlines Working closely with managers and partners on wider client advisory matters Candidate Requirements Applications are welcomed from individuals who are ideally ACA or ACCA qualified, or nearing qualification, with a strong background gained within accountancy practice. The ideal candidate will possess: A minimum of 3 years' UK accountancy practice experience A balanced audit and accounts background Experience managing and completing small audit assignments Exposure to group accounts and more complex corporate structures Strong technical accounting knowledge Excellent organisational and communication skills The confidence to manage client relationships professionally A proactive and ambitious approach to career development The Opportunity This firm is recognised for investing heavily in its people and providing clear progression routes for high-performing individuals. Benefits include: Competitive salary and benefits package Hybrid and flexible working options Exposure to a varied and interesting client portfolio Structured training and professional development A formalised leadership and management development programme Clear and realistic progression opportunities towards management Supportive and collaborative working environment Modern systems and forward-thinking leadership team This is an outstanding opportunity for an ambitious Accounts & Audit Senior seeking the next step within a reputable and growing independent practice. For a 1st informal discussion then please do not hesitate to contact Robin at Farrer Barnes.Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
May 28, 2026
Full time
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
May 28, 2026
Full time
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team. The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer. JOB DESCRIPTION Job : Title Money Guidance Officer Salary: £28,000 Hours: 35 Hours per week Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs Contract: Permanent/Fixed Term (subject to funding) Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands. Purpose of the Job Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services. RF is looking for a proven self-starter to support our advice services and preventative initiatives. You ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You ll be adept at delivering comprehensive support to individuals within diverse community settings. You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required. The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager. Training and development Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members. Reporting The post holder will report directly to the Advice Manager of Rooted Finance Role Requirements This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance s wider approach to financial inclusion services. Key functions and impact of the role will include; Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support. Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services. Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need. Empowerment and Education: Equip our services users by providing digestible financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services. Duties & Responsibilities: The main duties will include 1. Work closely with RF advice team in identifying client needs to work together to implement a holistic approach to supporting individuals. 2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems 3. Working closely with advisers to support their more vulnerable clients 4. Delivering both 121 and group sessions to build individuals financial knowledge and resilience. 5. Increasing the visibility and awareness of the advice services through external events and roadshows 6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support. 7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions 9. Working with, and recruiting clients to, our Lived Experience Steering Committee 10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service 11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion. 12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner. 13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner 14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project 15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times. 16 . click apply for full job details
May 28, 2026
Full time
ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team. The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer. JOB DESCRIPTION Job : Title Money Guidance Officer Salary: £28,000 Hours: 35 Hours per week Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs Contract: Permanent/Fixed Term (subject to funding) Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands. Purpose of the Job Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services. RF is looking for a proven self-starter to support our advice services and preventative initiatives. You ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You ll be adept at delivering comprehensive support to individuals within diverse community settings. You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required. The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager. Training and development Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members. Reporting The post holder will report directly to the Advice Manager of Rooted Finance Role Requirements This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance s wider approach to financial inclusion services. Key functions and impact of the role will include; Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support. Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services. Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need. Empowerment and Education: Equip our services users by providing digestible financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services. Duties & Responsibilities: The main duties will include 1. Work closely with RF advice team in identifying client needs to work together to implement a holistic approach to supporting individuals. 2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems 3. Working closely with advisers to support their more vulnerable clients 4. Delivering both 121 and group sessions to build individuals financial knowledge and resilience. 5. Increasing the visibility and awareness of the advice services through external events and roadshows 6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support. 7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions 9. Working with, and recruiting clients to, our Lived Experience Steering Committee 10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service 11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion. 12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner. 13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner 14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project 15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times. 16 . click apply for full job details
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
May 28, 2026
Full time
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET Salary: £27,835.00 + 30% OTB Hours: Full Time, 37.5 hours per week Shifts: Monday-Friday with shifts falling between 8am-7pm Why BT? We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this role matters We're looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. Of course, we'll provide comprehensive training to successful candidates where you'll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers. What you'll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by Inbound call's as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline , responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. What skills you'll need Customer focused - the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue Excellent communication skills - knows how to demonstrate, promote and sell Be passionate, ambitious, resilient and driven in your career Ability to build strong relationships with customers and colleagues at all levels Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes Don't Meet Every Single Requirement: Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
SENIOR FIRE ENGINEER Diamond & Co • £45,000 - £60,000 DOE • Glasgow / Hybrid ROLE OVERVIEW We are looking for a Senior Fire Engineer to join Diamond & Co and play a key role in delivering high-quality fire engineering work across residential and Higher-Risk Buildings (HRBs). This role combines technically robust fire strategy design with façade fire risk analysis and remediation advisory work. You'll be trusted to take ownership of complex instructions, contribute to technical decision-making, and provide clear, practical advice aligned to UK regulations and best practice. Working under the direction of the Director of Fire Safety, you will collaborate with a multidisciplinary team across fire engineering, surveying and project delivery. This is a role for someone who enjoys technical depth, professional autonomy and work that genuinely matters. ROLE EXPECTATIONS This role requires strong fire engineering judgement, the ability to work independently, and a clear understanding of the UK regulatory framework across both England and Scotland. You will be expected to deliver consistently high-quality fire strategies and associated technical outputs, contribute to façade and remediation advisory work, and support HRB-related projects including safety case and regulatory engagement where required. You will also play an active role in mentoring junior engineers and supporting internal QA and technical development. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Your fire strategies are technically robust, clearly written and defensible Your advice is practical and proportionate, not "tick-box" You manage multiple instructions confidently and deliver on time Clients and stakeholders trust your judgement and communication You raise technical standards within the team through mentoring and QA input HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Developing fire strategies from RIBA Stage 2-6 for residential and mixed-use buildings Reviewing designs against Approved Document B, Scottish Technical Handbooks and relevant British Standards. Supporting façade fire risk analysis and remediation advisory work, including PAS 9980-aligned reviews. Contributing to HRB projects under the Building Safety Act 2022. Supporting regulatory submissions and engagement (including Gateway exposure where applicable). Reviewing smoke control strategies, cause and effect matrices and supporting documentation. Producing clear technical reports and communicating findings to clients and project teams. Mentoring and supporting graduate engineers and contributing to internal QA. WHO THIS ROLE IS FOR This role suits someone who: Has a strong grounding in fire dynamics, structural fire engineering principles and compliance-led design Has experience delivering residential fire strategies (new build and/or retrospective) Understands the requirements and expectations for Higher-Risk Buildings Can work independently, manage priorities and deliver consistently high-quality outputs Is confident communicating technical advice to clients, design teams and internal stakeholders ESSENTIAL CRITERIA You must meet one of the following qualification routes: Route A) MSc/MEng Fire Engineering (accredited) + 3+ years' relevant experience + AIFireE Route B) BEng/BSc in a relevant engineering discipline + MSc/MEng Fire Engineering (in progress/committed) + 5+ years' relevant experience + AIFireE You must also have working knowledge of Building Regulations / Approved Document B, Scottish Technical Handbooks, BS 9991/9999 and PAS 9980. Desirable: MIFireE, CEng, Gateway 2 exposure, façade remediation advisory experience, strong client-facing technical ownership. EXPERIENCE THAT HELPS HRB portfolio exposure and compliance-led delivery Strong report writing and stakeholder communication Ability to review complex design information and identify practical risk solutions Experience working in consultancy environments with multiple concurrent instructions WHAT WE OFFER Competitive salary, aligned to experience Flexible working, with UK-wide project exposure (role dependent) 25 days holiday + bank holidays, plus Christmas closure Private healthcare (after probation) + employee assistance programme Life assurance (3x salary) Fully funded training and professional development Support with APC, CPD and professional qualifications Employee perks (Spectrum Life + Extras), Cycle to Work and free eye tests Referral scheme + staff social events ABOUT DIAMOND & CO Diamond & Co is a UK-wide multidisciplinary building consultancy and fire engineering practice. The company combines chartered building surveying, architectural design, principal designer and project management services with specialist fire safety expertise to support commercial, residential and mixed-use developments across the UK and Europe. Known for delivering tailored, practical solutions, Diamond & Co focuses on technical quality over volume, providing clear, considered advice rather than tick-box reporting. Our experienced team works closely with clients to understand their needs, ensuring high-quality outcomes and professional standards on every assignment. HOW WE HIRE Initial conversation with our talent team Interview focused on technical experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.
May 28, 2026
Full time
SENIOR FIRE ENGINEER Diamond & Co • £45,000 - £60,000 DOE • Glasgow / Hybrid ROLE OVERVIEW We are looking for a Senior Fire Engineer to join Diamond & Co and play a key role in delivering high-quality fire engineering work across residential and Higher-Risk Buildings (HRBs). This role combines technically robust fire strategy design with façade fire risk analysis and remediation advisory work. You'll be trusted to take ownership of complex instructions, contribute to technical decision-making, and provide clear, practical advice aligned to UK regulations and best practice. Working under the direction of the Director of Fire Safety, you will collaborate with a multidisciplinary team across fire engineering, surveying and project delivery. This is a role for someone who enjoys technical depth, professional autonomy and work that genuinely matters. ROLE EXPECTATIONS This role requires strong fire engineering judgement, the ability to work independently, and a clear understanding of the UK regulatory framework across both England and Scotland. You will be expected to deliver consistently high-quality fire strategies and associated technical outputs, contribute to façade and remediation advisory work, and support HRB-related projects including safety case and regulatory engagement where required. You will also play an active role in mentoring junior engineers and supporting internal QA and technical development. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Your fire strategies are technically robust, clearly written and defensible Your advice is practical and proportionate, not "tick-box" You manage multiple instructions confidently and deliver on time Clients and stakeholders trust your judgement and communication You raise technical standards within the team through mentoring and QA input HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Developing fire strategies from RIBA Stage 2-6 for residential and mixed-use buildings Reviewing designs against Approved Document B, Scottish Technical Handbooks and relevant British Standards. Supporting façade fire risk analysis and remediation advisory work, including PAS 9980-aligned reviews. Contributing to HRB projects under the Building Safety Act 2022. Supporting regulatory submissions and engagement (including Gateway exposure where applicable). Reviewing smoke control strategies, cause and effect matrices and supporting documentation. Producing clear technical reports and communicating findings to clients and project teams. Mentoring and supporting graduate engineers and contributing to internal QA. WHO THIS ROLE IS FOR This role suits someone who: Has a strong grounding in fire dynamics, structural fire engineering principles and compliance-led design Has experience delivering residential fire strategies (new build and/or retrospective) Understands the requirements and expectations for Higher-Risk Buildings Can work independently, manage priorities and deliver consistently high-quality outputs Is confident communicating technical advice to clients, design teams and internal stakeholders ESSENTIAL CRITERIA You must meet one of the following qualification routes: Route A) MSc/MEng Fire Engineering (accredited) + 3+ years' relevant experience + AIFireE Route B) BEng/BSc in a relevant engineering discipline + MSc/MEng Fire Engineering (in progress/committed) + 5+ years' relevant experience + AIFireE You must also have working knowledge of Building Regulations / Approved Document B, Scottish Technical Handbooks, BS 9991/9999 and PAS 9980. Desirable: MIFireE, CEng, Gateway 2 exposure, façade remediation advisory experience, strong client-facing technical ownership. EXPERIENCE THAT HELPS HRB portfolio exposure and compliance-led delivery Strong report writing and stakeholder communication Ability to review complex design information and identify practical risk solutions Experience working in consultancy environments with multiple concurrent instructions WHAT WE OFFER Competitive salary, aligned to experience Flexible working, with UK-wide project exposure (role dependent) 25 days holiday + bank holidays, plus Christmas closure Private healthcare (after probation) + employee assistance programme Life assurance (3x salary) Fully funded training and professional development Support with APC, CPD and professional qualifications Employee perks (Spectrum Life + Extras), Cycle to Work and free eye tests Referral scheme + staff social events ABOUT DIAMOND & CO Diamond & Co is a UK-wide multidisciplinary building consultancy and fire engineering practice. The company combines chartered building surveying, architectural design, principal designer and project management services with specialist fire safety expertise to support commercial, residential and mixed-use developments across the UK and Europe. Known for delivering tailored, practical solutions, Diamond & Co focuses on technical quality over volume, providing clear, considered advice rather than tick-box reporting. Our experienced team works closely with clients to understand their needs, ensuring high-quality outcomes and professional standards on every assignment. HOW WE HIRE Initial conversation with our talent team Interview focused on technical experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.
We have an opportunity for a Children and Young Persons Independent Sexual Violence Advisor to join our team covering the Lincoln and surrounding area working 22.5 hours a week with the option of additional hours up to a maximum of 37.5 to September 2026. Do you want to make a difference in children and young people's lives in Lincoln and West Lindsey areas? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on service and care? If yes, then we'd love to hear from you What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your Birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progression About the role The main purpose of this role is to provide quality support to children and young people who are victims and survivors of sexual violence. You will be responsible for completing comprehensive initial needs and risk assessments, developing and delivering personalised safety and support plans for clients, many of whom have additional vulnerabilities and have complex needs. You will need to be able to build and maintain effective working relationships with the Police, statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving. To be successful in this role you will need to be approachable, flexible and caring, demonstrating empathy at all times. You will have had lengthy experience of direct service delivery (casework) with people with complex needs (ideally with children) and will have a good understanding of the impact of sexual violence offences on victims and survivors and of safeguarding issues. You will also have an excellent understanding of and commitment to the promotion of equal opportunities and diversity. IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice. If you do not possess an ISVA accreditation, we will fund this learning as it essential for the role. The role also requires enhanced DBS and police vetting. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Ideally the successful applicant will reside in or within easy reach of Lincoln, West Lindsey and surrounding area. Please see attached Job Description and Person Specification for further details. About Us Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. We looking forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
May 28, 2026
Full time
We have an opportunity for a Children and Young Persons Independent Sexual Violence Advisor to join our team covering the Lincoln and surrounding area working 22.5 hours a week with the option of additional hours up to a maximum of 37.5 to September 2026. Do you want to make a difference in children and young people's lives in Lincoln and West Lindsey areas? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on service and care? If yes, then we'd love to hear from you What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your Birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progression About the role The main purpose of this role is to provide quality support to children and young people who are victims and survivors of sexual violence. You will be responsible for completing comprehensive initial needs and risk assessments, developing and delivering personalised safety and support plans for clients, many of whom have additional vulnerabilities and have complex needs. You will need to be able to build and maintain effective working relationships with the Police, statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving. To be successful in this role you will need to be approachable, flexible and caring, demonstrating empathy at all times. You will have had lengthy experience of direct service delivery (casework) with people with complex needs (ideally with children) and will have a good understanding of the impact of sexual violence offences on victims and survivors and of safeguarding issues. You will also have an excellent understanding of and commitment to the promotion of equal opportunities and diversity. IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice. If you do not possess an ISVA accreditation, we will fund this learning as it essential for the role. The role also requires enhanced DBS and police vetting. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Ideally the successful applicant will reside in or within easy reach of Lincoln, West Lindsey and surrounding area. Please see attached Job Description and Person Specification for further details. About Us Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. We looking forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
May 28, 2026
Full time
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
Responsibilities: Implement and monitor Safety, Health, Environment, and Quality (SHEQ) policies and procedures. Conduct risk assessments and ensure compliance with relevant regulations and industry standards. Collaborate with project teams to identify and mitigate SHEQ risks in Telecoms infrastructure projects. Provide proactive advice on SHEQ matters to foster a culture of safety and compliance. Conduct regular audits and inspections to assess SHEQ performance and identify improvement opportunities. Investigate incidents, near misses, and accidents, providing recommendations for prevention. Deliver training sessions to enhance SHEQ awareness and competency within the organization. Engage with regulatory bodies and external stakeholders to stay informed about industry developments. Qualifications: Proven experience as a SHEQ Advisor in Utilities, Telecoms, or Construction. Knowledge of relevant SHEQ regulations, standards, and best practices. Ability to work under pressure and meet deadlines without compromising safety and quality. Excellent interpersonal skills with a positive and motivating personality Must have NEBOSH
May 28, 2026
Full time
Responsibilities: Implement and monitor Safety, Health, Environment, and Quality (SHEQ) policies and procedures. Conduct risk assessments and ensure compliance with relevant regulations and industry standards. Collaborate with project teams to identify and mitigate SHEQ risks in Telecoms infrastructure projects. Provide proactive advice on SHEQ matters to foster a culture of safety and compliance. Conduct regular audits and inspections to assess SHEQ performance and identify improvement opportunities. Investigate incidents, near misses, and accidents, providing recommendations for prevention. Deliver training sessions to enhance SHEQ awareness and competency within the organization. Engage with regulatory bodies and external stakeholders to stay informed about industry developments. Qualifications: Proven experience as a SHEQ Advisor in Utilities, Telecoms, or Construction. Knowledge of relevant SHEQ regulations, standards, and best practices. Ability to work under pressure and meet deadlines without compromising safety and quality. Excellent interpersonal skills with a positive and motivating personality Must have NEBOSH
Artis HR are currently supporting a leading professional services organisation with the recruitment of an experienced HR Advisor to join their established and highly regarded HR team on an initial 6 month fixed term contract. This is a fantastic opportunity for an ambitious and commercially minded HR professional looking for a varied generalist role within a collaborative and supportive environment. The successful candidate will work closely with managers and stakeholders across the business, providing high quality HR advice and support across a broad range of people matters. The role would particularly suit candidates with experience gained within professional services or financial services environments who are comfortable operating in fast-paced, stakeholder-led businesses. Key responsibilities will include: -Providing pragmatic and commercially focused HR advice to managers and employees -Supporting on employee relations matters including performance management, absence management and disciplinary/grievance cases -Advising on employment legislation and HR best practice -Supporting recruitment, talent and employee development initiatives -Building strong relationships with stakeholders across multiple business areas -Assisting with HR reporting, trends analysis and HR projects -Working collaboratively with wider HR teams to ensure a seamless employee experience -Championing continuous improvement and contributing to ongoing HR initiatives The successful candidate will have: -Proven experience in a HR Advisor/generalist HR role -Experience within professional services or financial services highly desirable -Strong ER knowledge and understanding of UK employment law -Excellent communication and stakeholder management skills -The ability to manage multiple priorities in a busy environment -A proactive, solutions-focused and collaborative approach -CIPD qualification or working towards desirable -Availability to start immediately or at very short notice This role offers hybrid working with 2 days per week based in the office. Whilst we aim to respond to all applications, due to the volume of applications received this may not always be possible. We may contact you via phone or email to request further information in support of your application. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 28, 2026
Seasonal
Artis HR are currently supporting a leading professional services organisation with the recruitment of an experienced HR Advisor to join their established and highly regarded HR team on an initial 6 month fixed term contract. This is a fantastic opportunity for an ambitious and commercially minded HR professional looking for a varied generalist role within a collaborative and supportive environment. The successful candidate will work closely with managers and stakeholders across the business, providing high quality HR advice and support across a broad range of people matters. The role would particularly suit candidates with experience gained within professional services or financial services environments who are comfortable operating in fast-paced, stakeholder-led businesses. Key responsibilities will include: -Providing pragmatic and commercially focused HR advice to managers and employees -Supporting on employee relations matters including performance management, absence management and disciplinary/grievance cases -Advising on employment legislation and HR best practice -Supporting recruitment, talent and employee development initiatives -Building strong relationships with stakeholders across multiple business areas -Assisting with HR reporting, trends analysis and HR projects -Working collaboratively with wider HR teams to ensure a seamless employee experience -Championing continuous improvement and contributing to ongoing HR initiatives The successful candidate will have: -Proven experience in a HR Advisor/generalist HR role -Experience within professional services or financial services highly desirable -Strong ER knowledge and understanding of UK employment law -Excellent communication and stakeholder management skills -The ability to manage multiple priorities in a busy environment -A proactive, solutions-focused and collaborative approach -CIPD qualification or working towards desirable -Availability to start immediately or at very short notice This role offers hybrid working with 2 days per week based in the office. Whilst we aim to respond to all applications, due to the volume of applications received this may not always be possible. We may contact you via phone or email to request further information in support of your application. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
R&D Tax Manager Location: Derby, United Kingdom Working Pattern: Hybrid - minimum 2 days in office Benefits: Quarterly team bonus, annual profit share bonus, pension, 4x salary death in service, training and development support, tech scheme, savings club, 24/7 GP, 25 days holiday plus bank holidays and Christmas shutdown About the Role An established and growing specialist advisory firm is looking to appoint a qualified R&D Tax Manager to support the continued development of its R&D tax function. This is a varied role suited to a technically strong R&D tax professional who is confident managing claims, advising clients, supporting internal processes and contributing to strong client relationships. The successful candidate will work alongside existing Tax Managers and senior colleagues, helping to deliver high-quality, compliant R&D tax work while also supporting the development of Tax Assistants as the team continues to grow. The role requires someone who combines technical credibility with a polished, client-facing approach. You will be comfortable speaking with business owners, finance teams and technical stakeholders, able to explain the R&D scheme clearly, and confident identifying opportunities to add value through excellent client service. Key Responsibilities Manage the end-to-end delivery of R&D tax claims, including scoping, eligibility assessment, technical interviews, costing, report writing, submission support and enquiry readiness Review and prepare robust technical narratives and cost methodologies in line with current HMRC guidance and best practice Interpret R&D tax legislation and guidance, ensuring clients receive clear, accurate and commercially practical advice Work closely with clients to understand their projects, technical challenges, qualifying activity and supporting evidence Support the management of client portfolios, ensuring claims progress efficiently and deadlines are met Work collaboratively with other Tax Managers, Tax Assistants and wider internal teams to deliver a consistent, high-quality client experience Help mentor and support Tax Assistants as the team grows, reviewing work and providing guidance where required Identify opportunities to deepen client relationships and support future growth through excellent service and commercially aware conversations Uphold high standards of compliance, professionalism, accountability and client care across all areas of the role Skills & Experience Required Strong technical knowledge of R&D tax relief and current HMRC expectations Proven experience managing R&D tax claims from initial assessment through to submission Ability to produce clear, well-structured technical reports and supporting claim documentation Confident client-facing communication skills, with the ability to speak credibly with finance, technical and senior business stakeholders Strong attention to detail and a disciplined approach to compliance, evidence gathering and record keeping Commercially minded, with the ability to build trust, spot opportunities and support long-term client relationships Collaborative team player who can work effectively alongside managers and support junior team members Professional, proactive and standards-driven, with a positive approach to continuous improvement The Person The ideal candidate will be technically capable, commercially aware and confident in a client-facing environment. They will bring credibility, professionalism and energy to the role, with the ability to balance high-quality R&D tax delivery with strong relationship management. This position would suit someone who enjoys being close to clients, takes pride in producing defensible and compliant work, and wants to play an important role in a growing team where standards, service and accountability are key.
May 28, 2026
Full time
R&D Tax Manager Location: Derby, United Kingdom Working Pattern: Hybrid - minimum 2 days in office Benefits: Quarterly team bonus, annual profit share bonus, pension, 4x salary death in service, training and development support, tech scheme, savings club, 24/7 GP, 25 days holiday plus bank holidays and Christmas shutdown About the Role An established and growing specialist advisory firm is looking to appoint a qualified R&D Tax Manager to support the continued development of its R&D tax function. This is a varied role suited to a technically strong R&D tax professional who is confident managing claims, advising clients, supporting internal processes and contributing to strong client relationships. The successful candidate will work alongside existing Tax Managers and senior colleagues, helping to deliver high-quality, compliant R&D tax work while also supporting the development of Tax Assistants as the team continues to grow. The role requires someone who combines technical credibility with a polished, client-facing approach. You will be comfortable speaking with business owners, finance teams and technical stakeholders, able to explain the R&D scheme clearly, and confident identifying opportunities to add value through excellent client service. Key Responsibilities Manage the end-to-end delivery of R&D tax claims, including scoping, eligibility assessment, technical interviews, costing, report writing, submission support and enquiry readiness Review and prepare robust technical narratives and cost methodologies in line with current HMRC guidance and best practice Interpret R&D tax legislation and guidance, ensuring clients receive clear, accurate and commercially practical advice Work closely with clients to understand their projects, technical challenges, qualifying activity and supporting evidence Support the management of client portfolios, ensuring claims progress efficiently and deadlines are met Work collaboratively with other Tax Managers, Tax Assistants and wider internal teams to deliver a consistent, high-quality client experience Help mentor and support Tax Assistants as the team grows, reviewing work and providing guidance where required Identify opportunities to deepen client relationships and support future growth through excellent service and commercially aware conversations Uphold high standards of compliance, professionalism, accountability and client care across all areas of the role Skills & Experience Required Strong technical knowledge of R&D tax relief and current HMRC expectations Proven experience managing R&D tax claims from initial assessment through to submission Ability to produce clear, well-structured technical reports and supporting claim documentation Confident client-facing communication skills, with the ability to speak credibly with finance, technical and senior business stakeholders Strong attention to detail and a disciplined approach to compliance, evidence gathering and record keeping Commercially minded, with the ability to build trust, spot opportunities and support long-term client relationships Collaborative team player who can work effectively alongside managers and support junior team members Professional, proactive and standards-driven, with a positive approach to continuous improvement The Person The ideal candidate will be technically capable, commercially aware and confident in a client-facing environment. They will bring credibility, professionalism and energy to the role, with the ability to balance high-quality R&D tax delivery with strong relationship management. This position would suit someone who enjoys being close to clients, takes pride in producing defensible and compliant work, and wants to play an important role in a growing team where standards, service and accountability are key.
