24 jobs found

Solutions Architect - Job Description Certification and Clearance: Hold at least Azure Solutions Architect Expert or Specialty Certification Must be British National and possess security clearance for employment in the public sector or eligible for security clearance. Essential Job Functions: Assist in developing and executing cloud architecture strategies to support organizational goals. Support and guide the cloud architecture team in technical matters and project execution. Collaborate with stakeholders to ensure cloud solutions are in line with business objectives. Implement and enforce cloud security and compliance standards and address non-compliance issues. Evaluate and recommend new technologies and tools to enhance cloud infrastructure. Troubleshoot technical issues and coordinate with the team to resolve them. Contribute to the documentation and communication of best practices in cloud architecture. Provide regular updates on the status of ongoing cloud architecture projects. Contributes to the development of cloud architecture best practices. Basic Qualifications: Bachelor's degree in a relevant field (i.e., Computer Science, Information Technology) or equivalent combination of education and experience Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role years of experience in cloud architecture Competence in major cloud platforms (e.g., AWS, Azure, GCP) Strong problem-solving and project management skills Effective communication and team collaboration abilities Relevant cloud certifications or advanced training Demonstrated experience in managing cross-functional teams Proven success in implementing cloud solutions in an enterprise environment Successful management of complex cloud architecture projects Continuous learner that stays abreast with industry and technology Additional Experience: Practical experience in CI/CD on Azure, using tools like Jenkins. Proficiency in managing and maintaining secure Azure cloud environments. Experience with various Azure security services and authentication mechanisms. Knowledge of cloud-native solutions, including landing zone, containers, CI/CD pipelines, and programmable infrastructure. Understanding of containerization using AKS. Familiarity with release management techniques and network protocols. In-depth knowledge of Azure services and experience with Agile development methodologies. Experience with network concepts and hybrid network setups. Proficiency in tools such as Git/GitHub, Confluence, Jira, and ServiceNow.

Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: Forming trusted advisor relationships with enterprise scale clients. Acting as a SME for FinOps within Softcat. Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development Developing and driving the service forward, proactively identifying efficiency opportunities within the team. Running 1 to 1s with members of the team. Mentoring junior staff. We'd love you to have Extensive FinOps knowledge FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS - Certified Solutions Architect (desired) Extensive experience around multi cloud cost optimisation. Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). Ability to build relationships with multiple stakeholders within an enterprise customer. Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Job Title: SailPoint Engineer Job Description Hybrid working- Edinburgh or Manchester based Responsibilities Work as a technical resource on initiatives to implement new cybersecurity controls. Provide support for cyber technologies, ensuring robust technical controls to protect the organisation from threats. Maintain system uptime and availability, ensuring no unplanned outages due to cyber technologies. Identify opportunities for continuous improvement of our cyber technologies to enhance our controls. Maintain disaster recovery procedures and provide technical support for disaster recovery tests. Produce and maintain technical documentation related to security technologies. Stay updated with industry best practices by attending security-related events and subscribing to cyber-related podcasts and papers. Manage risk and compliance effectively, ensuring adherence to internal policies and procedures. Essential Skills Strong expertise in managing and securing user identities, permissions, and access within the SailPoint ISC ecosystem. Deep understanding of SailPoint Identity Security Cloud (ISC). Ability to configure Lifecycle Management (JML). Experience with the design and architecture of SailPoint ISC implementations across enterprise environments. Develop and manage workflows for cloud and on-prem implementations. Implement RBAC solutions alongside Access Request policies and certification campaigns. Integrate and maintain applications using REST APIs, JDBC, SCIM, LDAP, and custom connectors. Develop and troubleshoot provisioning rules, transforms, and identity mappings. Implement SoD's and ensure least privilege and zero trust architecture. Experience with cloud platforms such as AD, AWS, SuccessFactors. Experience with ticketing platforms like ServiceNow. Strong analytical and methodical approach to solving technical challenges. High level of accuracy and dedicated work ethic. Excellent problem-solving and analytical skills, along with effective communication and presentation abilities. Experience in Scripting languages such as Python or PowerShell. Additional Skills & Qualifications Hands-on Experience with leading cybersecurity platforms and technologies. Experience working within a regulated environment in the financial services industry. Security qualifications such as CompTIA Security+ are preferred but not required. Location Manchester, UK Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build documentation, implementation plans and configuration standards . Support the optimisation and enhancement of enterprise ITSM platforms . Work closely with architects and delivery teams to ensure consistent tooling deployment. Ensure solutions align with ITIL service management processes and operational governance . Support delivery of large scale ITSM solutions across cloud, hybrid and on premises environments . Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks , ideally with ITIL v4 certification . Experience delivering secure, large scale ITSM tooling solutions . Knowledge of Windows Server, Active Directory, Group Policy and enterprise infrastructure environments . Experience with SQL, SQL Server clustering and PKI infrastructure . Scripting and automation experience using PowerShell, SQL, JavaScript or REST services . Experience with reporting and data visualisation tools such as Power BI or SQL Server Reporting . To apply, please send your CV by pressing the apply button.

ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!

Join a leading independent technology and services provider as a ServiceNow Technical Consultant. Below are the job details: Role: ServiceNow Technical Consultant Location: Milton Keynes Contract: until 31-Aug-26 Mandatory check: SC Clearance Pay Rates: Umbrella Rate between £400 and £600 umbrella / PAYE equivalent. Hours: 37.5 hours a week. Monday - Friday. Time: 9:00 AM - 5:30 PM Key Responsibilities: About the team : Join a collaborative and supportive consulting team, working alongside experienced ServiceNow professionals to deliver high-quality solutions for our customers. You'll contribute directly to solving complex technical challenges, building robust, well-designed ServiceNow implementations that deliver real value.We are one of the earliest ServiceNow partners established in the UK and were awarded 2022 EMEA Elite Segment Partner of the Year. We hold confirmed Product Line Achievements across ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM), and HRSD. Our projects span the full breadth of the Now Platform, and you'll be working with teams that bring deep, hands-on expertise across these areas.Our customers rely on us for trusted advice, best practice, and expertly delivered implementations. As a contractor, you'll play a key role in addressing enterprise-wide process challenges, enhancing user experience, driving automation, and integrating ServiceNow with a wide range of enterprise toolsets.You'll join an established delivery community of Technical Consultants, Senior Technical Consultants and Technical Architects, engaging in clearly defined client engagements where your expertise can make an immediate impact. This role is well suited to experienced ServiceNow professionals who enjoy varied client work, collaborating with high-performing teams, and contributing their skills where they add the most value.If you're looking to work on challenging, high-profile engagements within a mature and well-regarded ServiceNow Centre of Excellence, Computacenter offers an environment where your contribution is valued from day one. About You You will hold Government SC clearance and be prepared to work onsite in Milton Keynes. You will have proven implementation experience in ITSM, ITOM, SPM, IRM, GRC. Delivering high quality ServiceNow implementations based on business process requirements Robust Now Platform Implementation understanding, with in-depth knowledge of additional ServiceNow applications Able to communicate on complex issues, to meet business and customer requirements and to avoid escalations. Keep up to date with current and future market developments, technologies, products and strategies Ensuring adherence to our coding and design standards, and providing technical hand-over documentation Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT Escalate issues in line with company processes, to ensure customer demands are met Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements Key Requirements: Candidates must be active SC cleared. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Key responsibilities: Understand customer business and IT processes to shape solution architecture. Engage with stakeholders to capture stated and unstated requirements and assess alignment with ServiceNow capabilities. Define architecture and solution designs for new HRSD/ITSM implementations and enhancements. Lead design activities for ongoing maintenance and improvement of existing ServiceNow applications. Ensure solutions meet agreed security, audit and compliance requirements. Provide architectural guidance and thought leadership to customers and teams. Share best practices and mentor teams on ServiceNow development and design standards. Support application implementation and testing methodologies. Ensure alignment between business requirements, technical solutions and platform strategy. Essential Experience: Strong experience across ITSM and HRSD ServiceNow modules. Hands-on experience configuring and customizing HR Service Delivery applications, including HR Case Management, HR Knowledge Management, Employee Service Center, Enterprise Onboarding & Transitions, Employee Document Management and HR Performance Analytics. Integration experience with major HRIS platforms (eg, Workday, SAP SuccessFactors). Experience delivering ServiceNow support, maintenance, migrations, upgrades, integrations and implementations. Ability to design technical solutions from customer requirements and translate into functional specifications. Strong understanding of ITIL processes with ability to map requirements to ITIL and industry standards. Experience reviewing ServiceNow license data and monitoring compliance. Mandatory certifications: ServiceNow System Administrator, ServiceNow HRSD Implementation Specialist, ITIL v3 Foundation.

ServiceNow Developer Newbury (Hybrid) 12 Month Fixed-Term Contract £90k-100k (DOE) + Benefits ServiceNow Developer needed with Telecoms domain experience including CMDB, ITOM, TSOM and TSM modules 12 Month Fixed-Term Contract based in Newbury (Hybrid). Start ASAP in March/April 2026. Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Newbury (Berkshire). Working with a global IT Consultancy helping a Telecoms client modernize it's network operations, unify inventory systems + accelerate digital transformation with ServiceNow: Key skills, experience + tasks: ServiceNow Developer with deep hands-on experience on ServiceNow platform including: CMDB, ITOM, TSOM and TSM modules. Designing, developing + implementing scalable solutions on the ServiceNow platform. Strong hands-on ServiceNow development experience in scripting, integrations + platform architecture. Building / customizing ServiceNow applications including: Business Rules, Script Includes, Client Scripts, UI Policies/Actions, Flow Designer, Workflows. Technical Skills: designing CMDB data models, ITOM/TSOM implementation, Telecom Service Management (TSM), integrating OSS/BSS systems, Glide/REST/SOAP APIs, JavaScript, Mid Server, Integration Hub, Agile/Scrum. Driving ServiceNow platform development, CMDB maturity, IT Operations automation + telecom service operations transformation. Telecoms industry experience strongly preferred. Benefits: to £90k (DOE) + 25 days holiday (plus BHs) + Hybrid Working + Pension + Health Care + More.

ServiceNow Architect Newbury (Hybrid) 12 Month Fixed-Term Contract £90k-100k (DOE) + Benefits ServiceNow Architect needed with strong Telecommunications Network Inventory (TNI) expertise. 12 Month Fixed-Term Contract based in Newbury (Hybrid). Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Newbury (Berkshire). Start ASAP in March/April 2026. Working with a global IT Consultancy helping a Telecoms client modernize it s network operations, unify inventory systems + accelerate digital transformation with ServiceNow: Key skills, experience + tasks: ServiceNow Architect needed to define, design + implement a large-scale Telecommunications Network Inventory (TNI) solution on the ServiceNow platform. In-depth ServiceNow + TNI architecture expertise, including hands-on experience of Telecoms Inventory Models. Telecoms Network Inventory (TNI) expertise including: rack design, capacity, equipment modelling + fibre/circuit mapping/provisioning. Strong ServiceNow Telecom ecosystem expertise including: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL. Designing integrations between ServiceNow and OSS/BSS systems, data modelling for Telecoms network equipment, network topologies, logical circuits, racks, capacity + Telecoms topology. Working closely with Enterprise Architects, network engineers, business leaders + key stakeholders to build scalable, AI enabled + future ready telecom operations. Advantageous: ServiceNow AI features, Predictive Intelligence, Automation Engine, AIOps, AWS/Azure/GCP Cloud, Microservices, enterprise integration patterns, pre-sales, estimation + solution shaping for Telecom RFPs. ServiceNow Certifications preferred: Certified Technical Architect (CTA), Certified Implementation Specialist (CIS), Certified System Administrator (CSA), Certified Application Developer (CAD). Benefits: £90k-100k (DOE) + 25 days holiday (plus BHs) + Hybrid Working + Pension + Health Care + More.

ServiceNow Developer Newbury (Hybrid) 12 Month Fixed-Term Contract £90k-100k (DOE) + Benefits ServiceNow Developer needed with Telecoms domain experience including CMDB, ITOM, TSOM and TSM modules 12 Month Fixed-Term Contract based in Newbury (Hybrid). Start ASAP in March/April 2026. Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Newbury (Berkshire). Working with a global IT Consultancy helping a Telecoms client modernize its network operations, unify inventory systems + accelerate digital transformation with ServiceNow: Key skills, experience + tasks: ServiceNow Developer with deep hands-on experience on ServiceNow platform including: CMDB, ITOM, TSOM and TSM modules. Designing, developing + implementing scalable solutions on the ServiceNow platform. Strong hands-on ServiceNow development experience in Scripting, integrations + platform architecture. Building/customizing ServiceNow applications including: Business Rules, Script Includes, Client Scripts, UI Policies/Actions, Flow Designer, Workflows. Technical Skills: designing CMDB data models, ITOM/TSOM implementation, Telecom Service Management (TSM), integrating OSS/BSS systems, Glide/REST/SOAP APIs, JavaScript, Mid Server, Integration Hub, Agile/Scrum. Driving ServiceNow platform development, CMDB maturity, IT Operations automation + telecom service operations transformation. Telecoms industry experience strongly preferred. Benefits: to £90k (DOE) + 25 days holiday (plus BHs) + Hybrid Working + Pension + Health Care + More.

Job Title: ServiceNow Technical Architect (CTA) Location: Multiple UK Base Offices (Hybrid Working) Salary: up to £100,000 Essential Requirements: ServiceNowCertified Technical Architect (CTA) About the Role A leading consultancy is expanding its ServiceNow practice and is looking for an experienced ServiceNow Technical Architect, ideally holding the highly sought-after ServiceNow Certified Technical Architect (CTA) certification. You will work in a fully client-facing capacity, partnering with multiple enterprise clients to shape, design, and deliver complex ServiceNow solutions that underpin large-scale digital transformation. This is an opportunity to play a strategic role across diverse programmes, influence architectural direction, and become a trusted advisor to senior stakeholders. What You'll Be Doing Leading the end-to-end technical architecture of ServiceNow implementations across multiple clients and sectors. Translating business challenges into scalable, high-quality ServiceNow solutions. Providing architectural governance, solution assurance, and design authority throughout the project life cycle. Working closely with client stakeholders, delivery teams, and product owners to ensure alignment with best practice and platform capabilities. Driving technical excellence across engagements, promoting the use of out-of-the-box functionality where appropriate. Supporting pre-sales activities, shaping proposals, and contributing to thought leadership within the practice. What We're Looking For ServiceNow Certified Technical Architect (CTA) - essential. Proven experience as a ServiceNow Technical Architect within consultancy or complex multi-client environments. Strong understanding of the ServiceNow platform, including architecture, integrations, CMDB, ITOM, ITSM, HRSD, SecOps, or other major modules. Experience designing enterprise-scale, secure, and high-performing ServiceNow solutions. Excellent client-facing skills, with the ability to work across multiple accounts simultaneously. Ability to guide delivery teams, articulate technical solutions to non-technical stakeholders, and influence architectural decision-making. What's in It for You Work with a market-leading consultancy renowned for delivering high-impact digital transformation programmes. Exposure to a wide variety of clients, industries, and complex architectural challenges. Clear progression pathways, with support for continuous certification and thought leadership. Collaborative, high-performing ServiceNow practice with genuine influence over strategy and tooling. Competitive salary, bonus, and comprehensive benefits package. How to Apply If you're a CTA-certified ServiceNow Technical Architect ready to take on complex, high-value work across multiple clients, we'd love to hear from you. Apply today for a confidential conversation.

Site Technical Architect Location: Barrow-in-Furness Duration: 12/08/2026 Expenses: Payable in line with client policy. MUST BE PAYE THROUGH UMBRELLA We are heading up a recruitment drive for a global consultancy that require a SC Cleared Site Technical Architectto join them on a major project that's based in Barrow-in-Furness Role Description: This position requires a candidate with a Senior Network Engineer skill set, with experience in structured cabling and containment, network infrastructure and it's components and on-site implementation tasks. High levels of documentation skills in producing Low Level Design and a hands-on attitude are also required. Must: ACI and ISE skills. The Site Technical Architect will lead the technical design, coordination, and delivery of on-site network infrastructure projects. This role focuses heavily on physical network environments, including comms rooms, structured cabling, copper and fibre containment, and the implementation of enterprise-grade Cisco networking solutions. The ideal candidate will bring deep hands-on experience across network hardware, storage platforms, UPS systems, and broader infrastructure components required to build and support resilient IT environments. Key responsibilities include: Lead the design, planning, and on-site implementation of network infrastructure projects. Oversee comms room layouts, rack design, patching schemes, cable management and end to end structured cabling requirements (copper and fibre). Produce and maintain High-Level and Low-Level Designs (HLD/LLD), installation standards, and technical documentation. Provide technical assurance across containment design, labelling, pathways, and compliance with site installation best practices. Assist engineers in configuration, deployment, and troubleshooting Cisco network equipment (switching, routing, wireless, Firewalls). Support integration of storage platforms, SAN/NAS equipment, and associated networking. Plan and coordinate UPS installations, power requirements, and resilience considerations in line with site design. Collaborate with project managers, engineers, suppliers, and security teams to ensure seamless delivery of infrastructure solutions. Conduct on-site assessments, surveys, and hardware audits to validate designs and implement improvements. Ensure solutions align with operational, security, and compliance standards. Liaise effectively with 3rd parties and suppliers, working with them to produce quotes and manage deliverables. Skills and Experience Required Strong technical background in enterprise network infrastructure and on-site implementation. Deep understanding of structured cabling (Cat5e/6/6a), fibre types, termination standards, containment, and patching systems. Hands-on experience with Cisco switching and routing technologies (IOS/NX-OS environments). Working knowledge of wireless technologies, VLANs, routing protocols, DHCP, DNS, and network segmentation. Experience working with storage systems (SAN/NAS) and their connectivity requirements. Familiarity with UPS technologies, power distribution, and environmental considerations for comms rooms. Ability to interpret and produce technical drawings, rack elevations, schematics, and wiring diagrams. Strong stakeholder communication skills and ability to lead technical discussions on-site. Desirable Experience in secure or regulated environments (defence, government, critical national infrastructure). Knowledge of ITSM processes (ServiceNow or similar). Understanding of datacentre standards and best practices (cooling, redundancy, monitoring). Certifications such as CCNA/CCNP, CompTIA Network+/Server+, or vendor specific cabling accreditation.

Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Elite ServiceNow Partner, helping organisations such as National Highways, HS2, Nuffield Health and global law firms transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations. Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Who we are Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning Elite ServiceNow Partner growing rapidly at 45% year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform including organisations such as National Highways, HS2, Avanti West Coast, Southeastern, Nuffield Health and global law firms including White & Case, HFW, Clyde & Co and Simmons & Simmons. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates who understand managed services, consulting environments, or technology services businesses where success comes from solving problems rather than selling a fixed product. Experience We re Looking For • 3 5 years experience in Account Management within a technology, managed services, or consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£125,000+ OTE • Vitality health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Job Title: PingFederate Engineer Location: Pimlico - 3 days per week (with occasional travel to Bracknell) Salary/Rate: Up to £481 per day inside IR35 Start Date: 07/04/2026 Job Type: Contract - 6 months Company Introduction We have an exciting opportunity now available with one of our sector-leading retail clients! They are currently looking for a skilled PingFederate Engineer to join their team for a six-month contract. Job Responsibilities/Objectives The PingFederate Engineer is responsible for the design, implementation, and operational support of enterprise-grade federated identity and single sign-on (SSO) solutions using PingFederate. The role is client-facing, requiring close collaboration with UK-based stakeholders, application teams, and security leadership to deliver secure, compliant authentication services across on-premise, cloud, and hybrid environments. This role operates within regulated UK environments ensuring adherence to UK security standards, data protection requirements, and audit expectations while enabling modern authentication using SAML, OAuth, and OpenID Connect. Act as a UK onshore technical SME for PingFederate within client IAM programmes. Engage directly with UK business, application, and security stakeholders to gather requirements and explain federation designs in clear, non-vendor language. Participate in design authorities, CABs, and security reviews, representing the identity federation domain. Support UK delivery governance, documentation standards, and change management processes. Design, configure, and support PingFederate as an Identity Provider (IdP) and Service Provider (SP) for internal, partner, and customer applications. Implement and support SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC) authentication flows. Deliver IdP-initiated and SP-initiated SSO integrations for web, mobile, and API-based services. Integrate PingFederate with Active Directory/LDAP and external identity providers. Perform installation, configuration, upgrade, and patching of PingFederate in line with UK enterprise standards. Configure high availability, clustering, and load-balanced deployments suitable for regulated production environments. Manage SSL/TLS certificates, key rotation, trust stores, and federation metadata. Provide 3rd-line support, root-cause analysis, and incident resolution for authentication and federation issues. Support change, release, and incident processes aligned to ITIL practices. Ensure solutions comply with UK regulatory and security requirements, including: Data protection and privacy obligations (eg UK GDPR) Implement MFA and adaptive authentication integrations (eg PingID or third-party MFA). Apply Zero Trust and least-privilege principles within federation and token designs. Support internal and external audits by providing technical evidence and documentation. Develop or support custom PingFederate adapters, selectors, and token translators (Java-based) where required. Integrate PingFederate with PingAccess, API gateways, CIAM platforms, and cloud identity services. Work with DevOps teams to support automation, environment consistency, and controlled deployments. Required Skills/Experience The ideal candidate will have the following: Strong, hands-on experience engineering and supporting PingFederate in enterprise environments. Deep understanding of: SAML 2.0 OAuth 2.0 OpenID Connect (OIDC) Experience integrating with Active Directory, LDAP, and identity stores. Solid understanding of PKI, certificates, encryption, and secure authentication flows. Ability to troubleshoot complex federation issues across multiple systems. Strong experience in IAM/Access Management/Identity Federation roles. Proven experience working in UK-regulated or compliance-driven environments. Experience working onshore with UK clients or stakeholders. Exposure to cloud or hybrid identity architectures (Azure AD, AWS, GCP) is desirable. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Experience delivering Financial Services or Insurance IAM programmes in the UK. CIAM (Customer Identity) exposure. Migration experience from ADFS, SiteMinder, or other Legacy federation platforms to PingFederate. Familiarity with ServiceNow, JIRA, Confluence, and structured delivery models. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Location: London (Hybrid, 3 days on-site - City of London) Duration: Contract (6-9 months initially with potential for extension) Key Essential Skills: Strong architecture experience - mapping as-is and to-be states, defining transformation pathways, and developing target-state architectures that align with business strategy. Proven experience in Operational Risk and Resilience frameworks within large, regulated financial environments. Deep exposure to Governance, Risk & Compliance (GRC) tools and frameworks - understanding how policies, controls, and data constructs InterconnecT (eg DORA, MiFID II, SOX, ISO22301). Strong knowledge of technology architecture principles and how they intersect with risk and resilience objectives. Proven ability to manage and influence senior stakeholders, gaining alignment across Risk, Compliance, and Technology leadership teams. Experience working across the three lines of defence, partnering with Risk, Compliance, and Architecture Governance functions. Excellent communication skills, capable of articulating complex architectural and risk concepts to both technical and non-technical audiences. Desirable Skills Prior experience in operational resilience, technology risk, or enterprise architecture within financial services. Familiarity with enterprise architecture and control frameworks (TOGAF, SABSA, NIST). Hands-on experience with resilience testing, RCSA, or control design . Exposure to GRC tooling ecosystems such as MetricStream, ServiceNow GRC, or Archer. Background in consulting or transformation programmes , particularly around risk and compliance integration. Understanding of automation, metrics, and control assurance tooling . Overview: We have an exciting opportunity for an experienced Operational Risk & Resilience Architect to join Thebes Group , supporting a major financial institution in defining and delivering its next-generation risk and resilience architecture. This strategic and hands-on role combines architectural strategy, GRC enablement, and stakeholder influence . You'll be responsible for assessing the current ecosystem, designing the target-state architecture, and shaping a pragmatic transformation roadmap that connects technology, controls, and business outcomes. Working across Risk, Compliance, and Technology, you'll ensure that resilience, control effectiveness, and governance are Embedded into every layer of the organisation's operating model. The ideal candidate will demonstrate the credibility, confidence, and influence to bring diverse senior stakeholders together behind a unified architectural vision - turning regulatory and risk requirements into practical, measurable design outcomes that enhance organisational resilience. Role & Responsibilities: Architecture & Target State Design Assess the current ( as-is ) architectural landscape and define a clear, actionable ( to-be ) target state. Map the transformation journey - immediate improvements, medium-term priorities, and long-term strategic objectives. Develop architectural blueprints that align technology solutions with enterprise goals, regulatory expectations, and resilience outcomes. Risk & Resilience Framework Design Design and implement enterprise-level operational resilience frameworks aligned to DORA, PRA SS1/21, ISO22301, and related standards. Define and document risk control architectures , ensuring processes, technologies, and controls align with risk appetite and governance requirements. Develop and maintain control taxonomies , impact tolerance metrics , and resilience testing methodologies . GRC & Control Integration Leverage experience with GRC tools and data models to integrate policies, controls, and standards within enterprise architectures. Connect regulatory compliance , operational risk , and technical controls into a cohesive architecture. Collaborate with Risk and Compliance to ensure consistent control application and traceability. Governance & Oversight Partner with Operational Risk , Compliance , and Architecture Governance teams to ensure consistent application of resilience and control principles. Support RCSA processes , control assessments , and governance reviews . Produce and present risk and resilience dashboards , reports, and architectural artefacts to senior stakeholders. Stakeholder Engagement & Influence Manage upwards - influencing senior stakeholders with clarity, credibility, and confidence. Build alignment across functions through a balanced and collaborative approach to change. Act as a trusted advisor, providing architectural insight that drives business confidence in transformation decisions. Importance of Influence: Beyond technical and architectural capability, the ideal candidate will possess the ability to influence through confidence and credibility - guiding senior stakeholders toward consensus and adoption of the architectural vision. They will not only design the path forward but bring others along with it. Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.

Role: Solution Designer - Financial Crime Engineering Location: London (Hybrid) Duration: 6-Month Contract Rate: £600 - £650 (Inside IR35) Key Essential Skills: Strong hands-on experience in ServiceNow case management system design (data models, workflows, integrations, user interfaces) Experience with other major case management platforms (Camunda, Pega, Appian) Ability to deliver lower-level technical designs and proposals, with hands-on coding (Python is a plus) Experience designing large-scale, multi-year, complex engineering solutions, ideally in financial crime compliance (sanctions, fraud, AML, KYC, export controls) Advanced communication and stakeholder management skills, able to align technology options with business, operations, and architectural requirements Familiarity with cloud (AWS, Azure) and on-prem platforms, including system integrations to services (CRM, billing, access/document management) Proven capability to work independently across technical and business functions, supporting solution delivery and technical troubleshooting Adherence to regulatory (GDPR, FCA) and architectural standards (Digital Blueprint, Enterprise Architecture) Desirable Skills Deep understanding of ServiceNow data concepts (data capture, reporting) Excellent written and verbal communication, complex technical matters for non-technical audiences Familiarity with automation/orchestration strategies for case management Experience supporting code reviews, testing, and release management teams Experience communicating and presenting architecture/designs to governance or technical review forums Hold relevant technical certifications or continuous professional development in engineering, cloud, or security domains Overview: This is an exciting opportunity to join the Financial Crime Engineering team as a Solution Designer, supporting large-scale, complex transformation workstreams. You'll be responsible for designing end-to-end and stream-level technology deliverables, engaging with multiple senior stakeholders and aligning architecture decisions with business change, operations, and wider technology teams. You'll contribute to a multi-year, transformative initiative for Financial Crime across Sanctions, Fraud, AML, KYC, and Export Controls, rolling out best-in-class solutions for one of the world's leading financial organizations. Role & Responsibilities: Lead end-to-end system design for case management solutions using ServiceNow (data models, workflows, integrations, UI) Collaborate with central ServiceNow architecture to implement robust design governance within Financial Crime systems Develop lower-level designs and if needed, hands-on proposals (coding experience in Python is beneficial) Serve as subject matter expert for ServiceNow Case Management; experience with Camunda, Pega, Appian also valued Evaluate and recommend ServiceNow modules/plugins to enhance functionality Deliver integration designs with external systems (CRM, Billing, Access, Document Repositories) Support code reviews, testing, and release management with best practices guidance Implement automation and orchestration for streamlined case management Ensure compliance with data privacy/regulatory frameworks (GDPR, FCA) Uphold technical quality and design standards per clients Digital Blueprint and Enterprise Architecture Communicate solution design and present to governance forums for review/signoff Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.

Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: 500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/ Application Transition from Programme delivery into BAU Service Support/ operations at an enterprise level. Primary Responsibilities: Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards for service operations and be robust when they fall short Championing agile ways of working, growing and promoting IT service management best practices Ensure alignment to Application and Security control standards whilst working closely with engineering ensuring maintenance of documentation including documenting & publishing fixes in central knowledge base. Technical Skills & Competencies: 5+ years of working in an IT service environment within a complex and diverse organisation Deep understanding and experience in change delivery adopting different delivery methods (e.g. Waterfall, Agile) Technical background - able to understand various architecture solutions (Cloud, SaaS, on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting to large/senior audiences Ability to train team members and stakeholders and pass on best practice procedures in IT service management Ability to developed presentation and influencing skills and be capable of making the case for and achieving effective service transition deliverables in project environments where delivery timescales may be inflexible. Experience of Service Acceptance Criteria. Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. Ability to work across and manage a large number of stakeholders. Excellent written/verbal communication skills Customer and relationship focused, process driven, metric focused, results oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/ track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and / or external development partners Understanding of scalable architecture patterns and client / backend systems design An appreciation of project and programme governance activities required in a large regulated financial services firm