Property Claims Handler Our client is hiring a Desktop Property Claims Handler to manage a portfolio of low to medium complexity property damage claims from First Notification of Loss (FNOL) through to settlement and closure. You'll deliver fair, timely outcomes while learning key technical skills such as coverage assessment and negotiation, supported by structured training, coaching, and quality assurance. This role is perfect for someone early in their claims career who is organised, empathetic, and keen to build strong foundations in end to end claims handling within a TPA setting. Responsibilities The responsibilities of the Desktop Property Claims Handler include (though are not limited to): Own a personal caseload of property claims from FNOL to closure, ensuring proactive progress and accurate file documentation. Handle common domestic and small commercial perils (e.g., accidental damage, escape of water, storm, impact and theft within authority). Triage and validate claims: confirm policy and cover details, gather evidence (photos, estimates), and set clear next steps with customers. Coverage decisions within delegated authority using policy wordings and endorsements; clearly document rationale and communications. Reserve accurately and update promptly as new information emerges. Assess quantum using quotes/estimates and negotiate fair and reasonable settlements or authorise repairs; issue robust repudiations where appropriate (with clear reasons). Escalate promptly when a claim exceeds authority, presents potential fraud, or becomes technically complex; collaborate with senior handlers as needed. Maintain diary control to hit contact, update, and settlement milestones. Skills and Experience Previous experience handling property claims (domestic or commercial) in an insurer, TPA, broker, or loss adjusting environment. Proven track record of managing property claims independently Experience issuing clear decision letters, including declines or partial settlements, with well reasoned explanations. Experience working within defined SLAs, KPIs, and audit standards. Familiarity with claims management systems Comfortable managing customers through distressing events and able to de escalate difficult conversations. Key Competencies Highly organised with strong diary management and the ability to prioritise a dynamic workload. Proactive, decisive, and able to take ownership of claims end to end. Analytical thinker with a practical, problem solving mindset. Team oriented with a willingness to support colleagues, share knowledge, and contribute to continuous improvement. Resilient, adaptable, and comfortable working in a fast paced environment. Strong knowledge of regulatory and industry standards (FCA, GDPR, Treating Customers Fairly).
Mar 25, 2026
Full time
Property Claims Handler Our client is hiring a Desktop Property Claims Handler to manage a portfolio of low to medium complexity property damage claims from First Notification of Loss (FNOL) through to settlement and closure. You'll deliver fair, timely outcomes while learning key technical skills such as coverage assessment and negotiation, supported by structured training, coaching, and quality assurance. This role is perfect for someone early in their claims career who is organised, empathetic, and keen to build strong foundations in end to end claims handling within a TPA setting. Responsibilities The responsibilities of the Desktop Property Claims Handler include (though are not limited to): Own a personal caseload of property claims from FNOL to closure, ensuring proactive progress and accurate file documentation. Handle common domestic and small commercial perils (e.g., accidental damage, escape of water, storm, impact and theft within authority). Triage and validate claims: confirm policy and cover details, gather evidence (photos, estimates), and set clear next steps with customers. Coverage decisions within delegated authority using policy wordings and endorsements; clearly document rationale and communications. Reserve accurately and update promptly as new information emerges. Assess quantum using quotes/estimates and negotiate fair and reasonable settlements or authorise repairs; issue robust repudiations where appropriate (with clear reasons). Escalate promptly when a claim exceeds authority, presents potential fraud, or becomes technically complex; collaborate with senior handlers as needed. Maintain diary control to hit contact, update, and settlement milestones. Skills and Experience Previous experience handling property claims (domestic or commercial) in an insurer, TPA, broker, or loss adjusting environment. Proven track record of managing property claims independently Experience issuing clear decision letters, including declines or partial settlements, with well reasoned explanations. Experience working within defined SLAs, KPIs, and audit standards. Familiarity with claims management systems Comfortable managing customers through distressing events and able to de escalate difficult conversations. Key Competencies Highly organised with strong diary management and the ability to prioritise a dynamic workload. Proactive, decisive, and able to take ownership of claims end to end. Analytical thinker with a practical, problem solving mindset. Team oriented with a willingness to support colleagues, share knowledge, and contribute to continuous improvement. Resilient, adaptable, and comfortable working in a fast paced environment. Strong knowledge of regulatory and industry standards (FCA, GDPR, Treating Customers Fairly).
Telehandler required for an immediate start in Tewkesbury, Gloucestershire. What is required for the position? Tickets: CPCS Required PPE: Hard hat, high vis, steel toe cap boots Experience: Must have 2 years' experience working as a telehandler on other construction projects References: Must be able to provide 2 recent work references Job role: Operating a Telehandler on a housing site. Pay: 20/ph 8 hours paid per day Weekly pay on a Friday Other information: Working hours: 7:30am - 4:30pm Ivy has lots of work in the local area so the potential to be kept busy through our agency if you work well on site. How to apply: Apply online by submitting your CV and we will get back to you Call / Text / Whatsapp Tom on (phone number removed) Quick and easy online registration on our website if you aren't already registered with us. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123
Mar 25, 2026
Seasonal
Telehandler required for an immediate start in Tewkesbury, Gloucestershire. What is required for the position? Tickets: CPCS Required PPE: Hard hat, high vis, steel toe cap boots Experience: Must have 2 years' experience working as a telehandler on other construction projects References: Must be able to provide 2 recent work references Job role: Operating a Telehandler on a housing site. Pay: 20/ph 8 hours paid per day Weekly pay on a Friday Other information: Working hours: 7:30am - 4:30pm Ivy has lots of work in the local area so the potential to be kept busy through our agency if you work well on site. How to apply: Apply online by submitting your CV and we will get back to you Call / Text / Whatsapp Tom on (phone number removed) Quick and easy online registration on our website if you aren't already registered with us. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123
Complaints Handler Location: Yeovil This is a temporary role for 12 weeks, with potential to remain further - but not guaranteed. Salary: £32,715 P/A (£15.50 - £17 P/H) Hours of work: 37 hours per week 8.30AM to 5PM Dynamite Recruitment is delighted to be working in partnership with a very well-established and fast-growing organisation based in Bracknell. Our client is looking to recruit Complaints Handler/Customer Relations Officers to join their busy team. As a Complaints Handler/Customer Relations Officer you will be responsible for: Work as part of a specialist complaints department to deal with customers who have a complaint to make or who are disgruntled with the service that they have been provided with Respond and resolve customer complaints and escalations. Liaise with internal departments and third parties to manage the enquiry with professionalism. To provide a solution to customers within satisfactory timescales Ensure that feedback is provided to the appropriate Line Manager regarding the outcome of a complaint. Follow up with the customer if necessary and to ensure that a bad situation is turned into a positive one. To respond to customers needs in person and via email. The Ideal Complaints Handler will have/be: Demonstrable experience of Complaints & Resolution / have worked within a customer service role where you have managed challenging situations. Excellent English skills with strong letter writing skills. Confident, and if necessary, authoritative on the phone. Strong interpersonal and influencing skills. Ability to prioritise workload. Work independently as well as part of a team. Strong customer service and telephone skills. Good negotiating skills. To be considered please submit your CV asap.
Mar 25, 2026
Seasonal
Complaints Handler Location: Yeovil This is a temporary role for 12 weeks, with potential to remain further - but not guaranteed. Salary: £32,715 P/A (£15.50 - £17 P/H) Hours of work: 37 hours per week 8.30AM to 5PM Dynamite Recruitment is delighted to be working in partnership with a very well-established and fast-growing organisation based in Bracknell. Our client is looking to recruit Complaints Handler/Customer Relations Officers to join their busy team. As a Complaints Handler/Customer Relations Officer you will be responsible for: Work as part of a specialist complaints department to deal with customers who have a complaint to make or who are disgruntled with the service that they have been provided with Respond and resolve customer complaints and escalations. Liaise with internal departments and third parties to manage the enquiry with professionalism. To provide a solution to customers within satisfactory timescales Ensure that feedback is provided to the appropriate Line Manager regarding the outcome of a complaint. Follow up with the customer if necessary and to ensure that a bad situation is turned into a positive one. To respond to customers needs in person and via email. The Ideal Complaints Handler will have/be: Demonstrable experience of Complaints & Resolution / have worked within a customer service role where you have managed challenging situations. Excellent English skills with strong letter writing skills. Confident, and if necessary, authoritative on the phone. Strong interpersonal and influencing skills. Ability to prioritise workload. Work independently as well as part of a team. Strong customer service and telephone skills. Good negotiating skills. To be considered please submit your CV asap.
Perhaps the fastest-growing independent brokerage in the UK, this dynamic firm is a real success story of the Yorkshire business community; winning numerous accolades in the insurance press across the UK, and known, more locally, as a fast-paced and fun place to work. With claims being central to its award-winning client service, this department is core to the business' ongoing success. As such, it is no surprise that the management team have reinvested significant profits into this area of the business; whether this be the adoption of bespoke technology, or holding various initiatives such as Mock Trials with legal partners and, of course, the acquisition of some of the most talented claims professionals in the Yorkshire market. Whilst this broker has a broad portfolio of clients, it is perhaps best-known as one of the UK's pre-eminent 'Wheels' brokers - its clients include some of the UK's biggest names from Haulage, Distribution, Passenger Transport etc. Indeed, it is due to the continued acquisition of quality accounts that the need has arisen for an additional Commercial Motor Claims Handler to join the Team. Here, you will be responsible for handling a caseload of Motor claims arising in a variety of industry sectors, such as Distribution / Delivery Networks, Construction and Retail. Your initial caseload will vary depending on your skills and experience, but it is envisioned you will soon be trained to deal with claims of all sizes and complexity. We welcome applications from Claims Handlers with Motor claims knowledge gained from a variety of environments, including those from broking, insurance company or legal backgrounds. It is essential that you share this broker's passion for delivering excellent client service, and have effective communication skills, coupled with an air of calm professionalism, in order to reassure clients who have suffered some kind of loss. You should also be a natural problem-solver, with a strong sense of curiosity, and the negotiation skills to secure clients the best possible outcome following a claim. In return, you will receive a generous basic salary that is anticipated to be £28,000 - £35,000 (Negotiable, depending on experience) plus a comprehensive range of benefits, including support towards qualifications under the Chartered Insurance Institute. For the ambitious, you will also benefit from a myriad of opportunities for progression as this fast-growing brokerage continues to expand. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Mar 25, 2026
Full time
Perhaps the fastest-growing independent brokerage in the UK, this dynamic firm is a real success story of the Yorkshire business community; winning numerous accolades in the insurance press across the UK, and known, more locally, as a fast-paced and fun place to work. With claims being central to its award-winning client service, this department is core to the business' ongoing success. As such, it is no surprise that the management team have reinvested significant profits into this area of the business; whether this be the adoption of bespoke technology, or holding various initiatives such as Mock Trials with legal partners and, of course, the acquisition of some of the most talented claims professionals in the Yorkshire market. Whilst this broker has a broad portfolio of clients, it is perhaps best-known as one of the UK's pre-eminent 'Wheels' brokers - its clients include some of the UK's biggest names from Haulage, Distribution, Passenger Transport etc. Indeed, it is due to the continued acquisition of quality accounts that the need has arisen for an additional Commercial Motor Claims Handler to join the Team. Here, you will be responsible for handling a caseload of Motor claims arising in a variety of industry sectors, such as Distribution / Delivery Networks, Construction and Retail. Your initial caseload will vary depending on your skills and experience, but it is envisioned you will soon be trained to deal with claims of all sizes and complexity. We welcome applications from Claims Handlers with Motor claims knowledge gained from a variety of environments, including those from broking, insurance company or legal backgrounds. It is essential that you share this broker's passion for delivering excellent client service, and have effective communication skills, coupled with an air of calm professionalism, in order to reassure clients who have suffered some kind of loss. You should also be a natural problem-solver, with a strong sense of curiosity, and the negotiation skills to secure clients the best possible outcome following a claim. In return, you will receive a generous basic salary that is anticipated to be £28,000 - £35,000 (Negotiable, depending on experience) plus a comprehensive range of benefits, including support towards qualifications under the Chartered Insurance Institute. For the ambitious, you will also benefit from a myriad of opportunities for progression as this fast-growing brokerage continues to expand. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
The Role: Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on getting people back to normal is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Mar 25, 2026
Full time
The Role: Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on getting people back to normal is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
National Accident Law
Desborough, Northamptonshire
Team Leader - Claims Submissions Location : Kettering Department : National Accident Law Job Type: 37.5 hours per week, (7.5 hours per day over a shift pattern of Monday - Friday 8am 8pm) Contract Type: Permanent At National Accident Law, the home of National Accident Helpline, we live by our values of We are curious , We are driven , We are passionate and We are unified and our people do too. Whether it be helping people to start their recovery journey, supporting our panel of solicitor firms, or working together across departments to achieve results our people work as one team. As the most trusted, searched for and recognised personal injury brand we pride ourselves on being the most ethical operator in the claims sector, taking a strong stance against cold calling and cold texting, and lobbying the government and regulators to help ensure there is a strict regulatory framework to help protect consumers. Our business and our people have our values in common; Passionate, Curious, Driven, and Unified, and because of this, we have a culture that is kind, supportive, fun, and inclusive. You can join us too and play your part in making a real difference to our consumers and benefiting from working for a successful market leader. THE PURPOSE OF THE ROLE As a Claims Submission Team Leader, you will be responsible for leading a team of Submissions Handlers. You will be an inspiring people leader, motivating and developing your handlers to ensure the effective and efficient running of the Submissions Teams, by role modelling the Company s values and behaviours. As a Team Leader you will provide guidance, instruction, direction, and leadership for the purpose of achieving our departmental targets for claim underway, claims submission and quality. Ensuring our Submissions Handlers deliver an empathetic journey for consumers who have experienced a challenging life event. You will lead the team to deliver a high-quality experience for our consumers to deliver strong operational results for the business. This role will be based in the Kettering office. WHAT YOU WILL BE DOING As a Claims Submissions Team Leader, you will: People leadership, inspiring and motivational role model, influencing the team to deliver results through strong engagement, performance excellence and customer service standards. Manage the day-to-day running of the team and floor management, using a balanced approach to setting the priorities of tasks. Responsible for all aspects of the team s performance and well-being. Ensuring homeworkers continually feel valued and part of a team. Full end-to-end employee cycle. Be results-driven, monitor KPI performance, ensuring this is in line with the commercial needs of the business. To understand and explain the quantitative targets, qualitative measures, and operational impacts to performance. Responsible for communicating performance and vision to all levels within Customer Operations Proactively develop ways to improve efficiency, quality and general performance of the team, regular reviewing of procedures and systems to identify any inefficiencies. Be brave to make quick decisions to resolve. Be an ambassador for quality, working with our coaches, ensuring quality assessment is accurate to achieve regulatory and legal requirements, as well as maximising opportunities. Create an environment that engages high-performing individuals to excel, whilst maintaining an environment which supports the spirit of teamwork, open and honest communication and the sharing of ideas and best practice. Proactively establish and nurture relationships with key stakeholders both within and outside of the Claims Submission Team to ensure that activities and performance of the team are in line with the needs of the business. SKILLS AND EXPERIENCE REQUIRED To be successful in this role you will need to: Have experience and an understanding of personal injury and the sector. Be a people leader able to demonstrate the ability to develop and motivate others to perform and exceed expectations. Work autonomously, taking high levels of ownership with a solution-focused approach. Have excellent written and verbal communication skills. Understand, analyse, and effect change utilising MI. Be experienced in managing change and introducing new ways of working in a team. Be able to work interdepartmentally, managing stakeholder relationships constructively; and Thrive and operate in a fast-paced organisation. PERSONAL ATTRIBUTES Curious to challenge the status quo. Unified in working together for the same goals and vision. Driven to achieve, succeed and progress. Passionate about our customers, our business and personal performance WHAT WE CAN OFFER YOU A competitive salary Monthly performance-related bonus Annual leave: 25 days Pension: (3% contributory) Healthcare scheme: claim up to £1,000 back with Simply Health Death in service: cover of 3 x salary Perks at Work: exclusive member discounts across a range of goods and services Community Day on us: volunteer in your community for one day each year Development Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us. No weekend working - we are open Monday to Friday between the hours of 8am 8pm We achieved 81% in our 2025 employee engagement survey, and our colleagues use words like fun, down to earth, supportive and caring to describe our fantastic culture. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work. But don t just take our word for it, come and find out for yourself! At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. Please note this is a full-time role of 37.5 hours per week. (7.5 hours per day over a shift pattern of Monday - Friday 8am 8pm) and based onsite at our office in Kettering. REF-(Apply online only)
Mar 25, 2026
Full time
Team Leader - Claims Submissions Location : Kettering Department : National Accident Law Job Type: 37.5 hours per week, (7.5 hours per day over a shift pattern of Monday - Friday 8am 8pm) Contract Type: Permanent At National Accident Law, the home of National Accident Helpline, we live by our values of We are curious , We are driven , We are passionate and We are unified and our people do too. Whether it be helping people to start their recovery journey, supporting our panel of solicitor firms, or working together across departments to achieve results our people work as one team. As the most trusted, searched for and recognised personal injury brand we pride ourselves on being the most ethical operator in the claims sector, taking a strong stance against cold calling and cold texting, and lobbying the government and regulators to help ensure there is a strict regulatory framework to help protect consumers. Our business and our people have our values in common; Passionate, Curious, Driven, and Unified, and because of this, we have a culture that is kind, supportive, fun, and inclusive. You can join us too and play your part in making a real difference to our consumers and benefiting from working for a successful market leader. THE PURPOSE OF THE ROLE As a Claims Submission Team Leader, you will be responsible for leading a team of Submissions Handlers. You will be an inspiring people leader, motivating and developing your handlers to ensure the effective and efficient running of the Submissions Teams, by role modelling the Company s values and behaviours. As a Team Leader you will provide guidance, instruction, direction, and leadership for the purpose of achieving our departmental targets for claim underway, claims submission and quality. Ensuring our Submissions Handlers deliver an empathetic journey for consumers who have experienced a challenging life event. You will lead the team to deliver a high-quality experience for our consumers to deliver strong operational results for the business. This role will be based in the Kettering office. WHAT YOU WILL BE DOING As a Claims Submissions Team Leader, you will: People leadership, inspiring and motivational role model, influencing the team to deliver results through strong engagement, performance excellence and customer service standards. Manage the day-to-day running of the team and floor management, using a balanced approach to setting the priorities of tasks. Responsible for all aspects of the team s performance and well-being. Ensuring homeworkers continually feel valued and part of a team. Full end-to-end employee cycle. Be results-driven, monitor KPI performance, ensuring this is in line with the commercial needs of the business. To understand and explain the quantitative targets, qualitative measures, and operational impacts to performance. Responsible for communicating performance and vision to all levels within Customer Operations Proactively develop ways to improve efficiency, quality and general performance of the team, regular reviewing of procedures and systems to identify any inefficiencies. Be brave to make quick decisions to resolve. Be an ambassador for quality, working with our coaches, ensuring quality assessment is accurate to achieve regulatory and legal requirements, as well as maximising opportunities. Create an environment that engages high-performing individuals to excel, whilst maintaining an environment which supports the spirit of teamwork, open and honest communication and the sharing of ideas and best practice. Proactively establish and nurture relationships with key stakeholders both within and outside of the Claims Submission Team to ensure that activities and performance of the team are in line with the needs of the business. SKILLS AND EXPERIENCE REQUIRED To be successful in this role you will need to: Have experience and an understanding of personal injury and the sector. Be a people leader able to demonstrate the ability to develop and motivate others to perform and exceed expectations. Work autonomously, taking high levels of ownership with a solution-focused approach. Have excellent written and verbal communication skills. Understand, analyse, and effect change utilising MI. Be experienced in managing change and introducing new ways of working in a team. Be able to work interdepartmentally, managing stakeholder relationships constructively; and Thrive and operate in a fast-paced organisation. PERSONAL ATTRIBUTES Curious to challenge the status quo. Unified in working together for the same goals and vision. Driven to achieve, succeed and progress. Passionate about our customers, our business and personal performance WHAT WE CAN OFFER YOU A competitive salary Monthly performance-related bonus Annual leave: 25 days Pension: (3% contributory) Healthcare scheme: claim up to £1,000 back with Simply Health Death in service: cover of 3 x salary Perks at Work: exclusive member discounts across a range of goods and services Community Day on us: volunteer in your community for one day each year Development Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us. No weekend working - we are open Monday to Friday between the hours of 8am 8pm We achieved 81% in our 2025 employee engagement survey, and our colleagues use words like fun, down to earth, supportive and caring to describe our fantastic culture. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work. But don t just take our word for it, come and find out for yourself! At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. Please note this is a full-time role of 37.5 hours per week. (7.5 hours per day over a shift pattern of Monday - Friday 8am 8pm) and based onsite at our office in Kettering. REF-(Apply online only)
Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. Title: Scheduler Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links. GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 36 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. What we can offer you 22 days annual leave (rising to 26 days with service), plus all public/bank holidays Well-appointed office environment with free onsite parking Medical cash plan Employee discount scheme (discounts on major retail and leisure brands) Free lawn treatments Occupational sick pay, maternity pay, paternity pay schemes Job-specific training and continuous development opportunities Long-service recognition Christmas shutdown About the role The role of the Scheduler is to create a working schedule to ensure delivery of GreenThumb Lawn treatments to our customers. To exceed expectations and to deliver high quality, efficient service for both our customers and our Lawn Operatives. Main duties Set optimisations for your allocated territories to allocate correct work orders and provide the working schedule for an operative. Create efficient crew runs utilising the Field Service platform. Adopt scheduling best practice in line with business requirements. Take ownership to understand and learn your territory adding efficiency to the work you provide in that territory. Organise Workflow and highlight any potential challenges in your territory. Review Daily figures to meet revenue targets. Liaise with Branch Managers and Lawn Operatives to assist with any updates or changes to schedules. Ensure all new customers receive first treatment in line with SLA or customer specified requests. Ensure any reschedule request are actioned in an appropriate time frame Support the wider team with any scheduling queries. Review scheduling reports regularly to assess action required and schedule within allocated time frame. Work collaboratively to make suggestions for platform enhancements. Action in day sickness and reschedule in line with customer satisfaction. Action any Tasks or cases assigned to you in a reasonable timeframe. Action any scheduling-based emails assigned to you. Work Collaboratively with a attitude to ensure all regional KPIs are met. Act with integrity at all times, championing excellent customer service. Carry out any other duties that may be considered relevant to the position within the terms of your contract of employment. Silks and Experience Superb verbal and written communication skills. Ability to work individually and as part of a team. A 'customer first' attitude and approach to working A flexible and proactive approach to work. Computer literacy including the use of Microsoft Office suite Proven experience in providing high quality Customer Service. Working in a target driven environment. Salesforce platform experience would be an advantage. Must be eligible to work in UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us by clicking apply below - we want to hear from you! You may have experience of the following: Contact centre, call centre, customer services, customer experience, sales, call handler, customer assistant.
Mar 25, 2026
Full time
Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. Title: Scheduler Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links. GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 36 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. What we can offer you 22 days annual leave (rising to 26 days with service), plus all public/bank holidays Well-appointed office environment with free onsite parking Medical cash plan Employee discount scheme (discounts on major retail and leisure brands) Free lawn treatments Occupational sick pay, maternity pay, paternity pay schemes Job-specific training and continuous development opportunities Long-service recognition Christmas shutdown About the role The role of the Scheduler is to create a working schedule to ensure delivery of GreenThumb Lawn treatments to our customers. To exceed expectations and to deliver high quality, efficient service for both our customers and our Lawn Operatives. Main duties Set optimisations for your allocated territories to allocate correct work orders and provide the working schedule for an operative. Create efficient crew runs utilising the Field Service platform. Adopt scheduling best practice in line with business requirements. Take ownership to understand and learn your territory adding efficiency to the work you provide in that territory. Organise Workflow and highlight any potential challenges in your territory. Review Daily figures to meet revenue targets. Liaise with Branch Managers and Lawn Operatives to assist with any updates or changes to schedules. Ensure all new customers receive first treatment in line with SLA or customer specified requests. Ensure any reschedule request are actioned in an appropriate time frame Support the wider team with any scheduling queries. Review scheduling reports regularly to assess action required and schedule within allocated time frame. Work collaboratively to make suggestions for platform enhancements. Action in day sickness and reschedule in line with customer satisfaction. Action any Tasks or cases assigned to you in a reasonable timeframe. Action any scheduling-based emails assigned to you. Work Collaboratively with a attitude to ensure all regional KPIs are met. Act with integrity at all times, championing excellent customer service. Carry out any other duties that may be considered relevant to the position within the terms of your contract of employment. Silks and Experience Superb verbal and written communication skills. Ability to work individually and as part of a team. A 'customer first' attitude and approach to working A flexible and proactive approach to work. Computer literacy including the use of Microsoft Office suite Proven experience in providing high quality Customer Service. Working in a target driven environment. Salesforce platform experience would be an advantage. Must be eligible to work in UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us by clicking apply below - we want to hear from you! You may have experience of the following: Contact centre, call centre, customer services, customer experience, sales, call handler, customer assistant.
Telescopic Forklift Driver We have an opportunity for a Telescopic Forklift Driver in Glasgow in G2 that also has a traffic marshall card, for a well-established, national main contractor. Our client specializes in key construction projects such as residential / hotel / office / student accommodation new builds. Key Benefits: Paid weekly You will be working for our client on a new build construction project. This project is prestigious project, and you will need experience. You need at least 3 years experience and your own PPE. You would also the need the qualifications below to be considered: Blue CPCS Driving Licence Traffic Marshall Ticket If you are interested, please call (phone number removed)
Mar 25, 2026
Seasonal
Telescopic Forklift Driver We have an opportunity for a Telescopic Forklift Driver in Glasgow in G2 that also has a traffic marshall card, for a well-established, national main contractor. Our client specializes in key construction projects such as residential / hotel / office / student accommodation new builds. Key Benefits: Paid weekly You will be working for our client on a new build construction project. This project is prestigious project, and you will need experience. You need at least 3 years experience and your own PPE. You would also the need the qualifications below to be considered: Blue CPCS Driving Licence Traffic Marshall Ticket If you are interested, please call (phone number removed)
Insurance Account Executive & Development - Cambridge Base Salary to 60k DOE, Bonus, Hybrid Working, Flex benefits, 25 Days Holiday + Bank Holidays, Assistance towards CII Qualifications Are you someone who thrives in the Insurance Industry? Our client is looking for a talented Insurance Account Executive or potentially an experienced Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on Overview of the role This role will be made for you if you love fostering relationships and helping clients find the right commercial Insurance products to fit their needs. Our clients Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Account Executive here, it isn't only about the "upsell" or the "cross sell". Unlike similar roles focussed on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Insurance Group. What experience do our Account Executives need? It's essential that you have 5+ years' experience gained from within the Insurance Industry from a similar role and it would be a bonus if you have any relevant qualifications Requirements for the position Most important is your ability to bring your best self to work every day to give our clients the best possible experience Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow the business Be driven to learn and be curious, especially about the Insurance Industry Work well with your team, support others and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. There is never a dull moment with us. Always demonstrate integrity, not only is this essential within a financially regulated organisation, it's also the right way to be In return you will be welcomed and supported by our client with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays Gain CII or ACII qualifications to boost your knowledge and career prospects If you wish to apply for this position please click on the link and a Consultant from Camron James Professional recruitment will be in contact with you
Mar 25, 2026
Full time
Insurance Account Executive & Development - Cambridge Base Salary to 60k DOE, Bonus, Hybrid Working, Flex benefits, 25 Days Holiday + Bank Holidays, Assistance towards CII Qualifications Are you someone who thrives in the Insurance Industry? Our client is looking for a talented Insurance Account Executive or potentially an experienced Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on Overview of the role This role will be made for you if you love fostering relationships and helping clients find the right commercial Insurance products to fit their needs. Our clients Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Account Executive here, it isn't only about the "upsell" or the "cross sell". Unlike similar roles focussed on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Insurance Group. What experience do our Account Executives need? It's essential that you have 5+ years' experience gained from within the Insurance Industry from a similar role and it would be a bonus if you have any relevant qualifications Requirements for the position Most important is your ability to bring your best self to work every day to give our clients the best possible experience Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow the business Be driven to learn and be curious, especially about the Insurance Industry Work well with your team, support others and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. There is never a dull moment with us. Always demonstrate integrity, not only is this essential within a financially regulated organisation, it's also the right way to be In return you will be welcomed and supported by our client with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays Gain CII or ACII qualifications to boost your knowledge and career prospects If you wish to apply for this position please click on the link and a Consultant from Camron James Professional recruitment will be in contact with you
Customer Solutions Specialist Salary up to 28,000 Location Manchester Purpose Our client, a fast paced, global business, provide a software solution to business owners across the UK and Ireland. We are looking for an experienced B2B complaints handler, to resolve issues for clients, listening to the problem and offering a suitable outcome, retaining the clients business. Identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increasing engagement and retention rates and improve client sentiment and online reputation. Contribute to the business' Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. This is an amazing opportunity for anyone with the relevant experience who is looking for a fresh challenge! Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ 49748LFR1 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 25, 2026
Full time
Customer Solutions Specialist Salary up to 28,000 Location Manchester Purpose Our client, a fast paced, global business, provide a software solution to business owners across the UK and Ireland. We are looking for an experienced B2B complaints handler, to resolve issues for clients, listening to the problem and offering a suitable outcome, retaining the clients business. Identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increasing engagement and retention rates and improve client sentiment and online reputation. Contribute to the business' Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. This is an amazing opportunity for anyone with the relevant experience who is looking for a fresh challenge! Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ 49748LFR1 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Job overview Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! We are looking for Call Handlers to work 12 hour shifts flexibly from Monday to Sunday. This will be a mixture of day and night shifts 7am-7pm and 7pm-7am. This role is initially on a temporary basis with a view to go permanent after about 6 months. They will accept full and part time applications, but you be free to cover any of the suggested shifts. training for 4 weeks 8am-4pm, you must have no annual leave in the first 4 weeks of training. Pay Rates: £12.75 days £16.48 Nights and Saturdays £20.63 Sundays and Bank Holidays Our emergency call handlers are committed, enthusiastic individuals who care about people. They must have the ability to listen and respond, processing information quickly and accurately into the Computer Aided Dispatch system. Customer service skills are important and the ability to remain calm and supportive as some callers will be experiencing significant distress and trauma, including the loss of a loved one. Being able to remain focused on giving the right advice and support despite experiencing the emotions of others is a real skill and strong calm communication is required. All of the instructions and advice you will be giving to callers/patients is managed through a triage tool, it is intuitive and will present to you at the right time. No clinical experience is required, and although some call-centre experience would be an advantage, it is not essential. Main duties of the job Answer 999 calls that come into the Emergency Operating Centre in a timely manner. Utilise the clinical triage software system you will have been trained in to deliver a category of response to our callers. Please note, there may be a change to this software, in the future and if so, full training will be provided. You are required to be polite, courteous and respectful at all times when talking to patients, callers and your peers, in line with the Trusts values and behaviours. Working for our organisation Our Call Centre teams are a dedicated and resilient group, as the first point of contact with patients in their time of need. Working for our organisation Person specification Qualifications Essential criteria 4 GCSEs at grade C or above (or an equivalent qualification) including English or equivalent suitable Call Centre experience. Skills & Knowlegde Essential criteria Effective verbal and written communication skills Work on own initiative Prioritise and undertake numerous tasks simultaneously Remain calm under pressure Work as part of a high performance team Personal Attributes Essential criteria High standards of personal professionalism Determination to meet targets Ability to judge priorities when dealing with emergency situations Willingness to learn Empathy and compassion For more information about the client or the role please do call the Norwich office of Reed and ask for Andrea Makings or Maxine Ettridge
Mar 25, 2026
Seasonal
Job overview Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! We are looking for Call Handlers to work 12 hour shifts flexibly from Monday to Sunday. This will be a mixture of day and night shifts 7am-7pm and 7pm-7am. This role is initially on a temporary basis with a view to go permanent after about 6 months. They will accept full and part time applications, but you be free to cover any of the suggested shifts. training for 4 weeks 8am-4pm, you must have no annual leave in the first 4 weeks of training. Pay Rates: £12.75 days £16.48 Nights and Saturdays £20.63 Sundays and Bank Holidays Our emergency call handlers are committed, enthusiastic individuals who care about people. They must have the ability to listen and respond, processing information quickly and accurately into the Computer Aided Dispatch system. Customer service skills are important and the ability to remain calm and supportive as some callers will be experiencing significant distress and trauma, including the loss of a loved one. Being able to remain focused on giving the right advice and support despite experiencing the emotions of others is a real skill and strong calm communication is required. All of the instructions and advice you will be giving to callers/patients is managed through a triage tool, it is intuitive and will present to you at the right time. No clinical experience is required, and although some call-centre experience would be an advantage, it is not essential. Main duties of the job Answer 999 calls that come into the Emergency Operating Centre in a timely manner. Utilise the clinical triage software system you will have been trained in to deliver a category of response to our callers. Please note, there may be a change to this software, in the future and if so, full training will be provided. You are required to be polite, courteous and respectful at all times when talking to patients, callers and your peers, in line with the Trusts values and behaviours. Working for our organisation Our Call Centre teams are a dedicated and resilient group, as the first point of contact with patients in their time of need. Working for our organisation Person specification Qualifications Essential criteria 4 GCSEs at grade C or above (or an equivalent qualification) including English or equivalent suitable Call Centre experience. Skills & Knowlegde Essential criteria Effective verbal and written communication skills Work on own initiative Prioritise and undertake numerous tasks simultaneously Remain calm under pressure Work as part of a high performance team Personal Attributes Essential criteria High standards of personal professionalism Determination to meet targets Ability to judge priorities when dealing with emergency situations Willingness to learn Empathy and compassion For more information about the client or the role please do call the Norwich office of Reed and ask for Andrea Makings or Maxine Ettridge
Handyperson Monday - Friday (Days) £29,000 Evesham Are you a hands-on individual with a practical skillset and a strong work ethic? We are seeking a reliable and versatile Handyperson to join a leading UK manufacturer within their busy waste and environmental division. This is a varied role combining yard support, maintenance tasks, and general site upkeep. As a Handyperson, what you'll be doing: Assist with the loading and unloading of fuel waste, equipment, and materials Support the cleaning, preparation, and maintenance of fuel tanks and associated equipment Carry out minor repairs including grinding, sanding, and painting Maintain a clean, organised, and safe yard environment Assist with tank preparation tasks such as draining and cleaning (training provided) Operate cleaning equipment such as pressure washers (when trained) Conduct routine checks on tools and equipment, reporting any faults Support stock control of fittings, hoses, pipework, and consumables Assist drivers with loading vehicles, securing loads, and completing paperwork Follow all health & safety procedures, including PPE requirements What we'll need from you: A practical, hands-on background (yard, maintenance, or similar environment) Ability to use hand tools, power tools, and cleaning equipment Good understanding of manual handling and site safety Physically fit and comfortable with manual tasks A reliable, positive attitude and willingness to learn Good teamwork and communication skills Desirable (but not essential): Forklift licence (Counterbalance or Telehandler) Experience with industrial equipment or fuel storage Basic mechanical knowledge Experience using grinders, sanders, or pressure washers Essential: Full UK driving licence Basic literacy and numeracy skills Willingness to undertake further training Advantageous: FLT Licence CSCS Card Confined Space Training Abrasive Wheels Certification First Aid at Work Working Conditions: Outdoor and indoor yard-based environment Manual handling and lifting required Use of PPE including gloves, boots, high-vis, hard hat, and eye/ear protection Occasional overtime during busy periods What's in it for you? £29,000 Salary + overtime (paid after 40 hours) Monday to Friday, Days 25 days holiday (including bank holidays) Company pension Full training and development (FLT, CSCS, confined space, etc.) Opportunities for progression into specialist roles Please note, due to the high number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within 7 days, unfortunately your application has not been successful. Please keep an eye out for future opportunities.
Mar 25, 2026
Full time
Handyperson Monday - Friday (Days) £29,000 Evesham Are you a hands-on individual with a practical skillset and a strong work ethic? We are seeking a reliable and versatile Handyperson to join a leading UK manufacturer within their busy waste and environmental division. This is a varied role combining yard support, maintenance tasks, and general site upkeep. As a Handyperson, what you'll be doing: Assist with the loading and unloading of fuel waste, equipment, and materials Support the cleaning, preparation, and maintenance of fuel tanks and associated equipment Carry out minor repairs including grinding, sanding, and painting Maintain a clean, organised, and safe yard environment Assist with tank preparation tasks such as draining and cleaning (training provided) Operate cleaning equipment such as pressure washers (when trained) Conduct routine checks on tools and equipment, reporting any faults Support stock control of fittings, hoses, pipework, and consumables Assist drivers with loading vehicles, securing loads, and completing paperwork Follow all health & safety procedures, including PPE requirements What we'll need from you: A practical, hands-on background (yard, maintenance, or similar environment) Ability to use hand tools, power tools, and cleaning equipment Good understanding of manual handling and site safety Physically fit and comfortable with manual tasks A reliable, positive attitude and willingness to learn Good teamwork and communication skills Desirable (but not essential): Forklift licence (Counterbalance or Telehandler) Experience with industrial equipment or fuel storage Basic mechanical knowledge Experience using grinders, sanders, or pressure washers Essential: Full UK driving licence Basic literacy and numeracy skills Willingness to undertake further training Advantageous: FLT Licence CSCS Card Confined Space Training Abrasive Wheels Certification First Aid at Work Working Conditions: Outdoor and indoor yard-based environment Manual handling and lifting required Use of PPE including gloves, boots, high-vis, hard hat, and eye/ear protection Occasional overtime during busy periods What's in it for you? £29,000 Salary + overtime (paid after 40 hours) Monday to Friday, Days 25 days holiday (including bank holidays) Company pension Full training and development (FLT, CSCS, confined space, etc.) Opportunities for progression into specialist roles Please note, due to the high number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within 7 days, unfortunately your application has not been successful. Please keep an eye out for future opportunities.
Customer Service Admin - Case Handler Location: Manchester (M3) Pay Rate: 14.50 per hour Hours: Monday to Friday, 08:30-17:00 (1 hour lunch) Contract: Initial 3-month temporary contract with potential to extension or perm placement Work Pattern: Fully onsite We are currently recruiting an Case Handler/Customer Service Admin to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses. This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude! Key Responsibilities: Supporting the processing of investment transfers Giving exceptional customer service through phone call, email and other methods of communication General administrative support across the business Accurate data entry and maintenance of records Processing documentation in line with regulatory requirements Managing emails and internal correspondence Ensuring all work complies with company and industry regulations What We're Looking For: A competent and reliable individual with strong attention to detail Previous admin or office experience beneficial but not essential Graduates welcome Confident using Microsoft Office and internal systems Professional attitude and ability to work both independently and within a team Must be able to pass a credit check and DBS check What's on Offer: Full-time, Monday-Friday working hours Professional role within a reputable company Comprehensive onsite training Opportunity to move to hybrid working If you're looking for a professional administrative role with long-term potential in a great company, please apply and we'll be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Mar 25, 2026
Contractor
Customer Service Admin - Case Handler Location: Manchester (M3) Pay Rate: 14.50 per hour Hours: Monday to Friday, 08:30-17:00 (1 hour lunch) Contract: Initial 3-month temporary contract with potential to extension or perm placement Work Pattern: Fully onsite We are currently recruiting an Case Handler/Customer Service Admin to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses. This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude! Key Responsibilities: Supporting the processing of investment transfers Giving exceptional customer service through phone call, email and other methods of communication General administrative support across the business Accurate data entry and maintenance of records Processing documentation in line with regulatory requirements Managing emails and internal correspondence Ensuring all work complies with company and industry regulations What We're Looking For: A competent and reliable individual with strong attention to detail Previous admin or office experience beneficial but not essential Graduates welcome Confident using Microsoft Office and internal systems Professional attitude and ability to work both independently and within a team Must be able to pass a credit check and DBS check What's on Offer: Full-time, Monday-Friday working hours Professional role within a reputable company Comprehensive onsite training Opportunity to move to hybrid working If you're looking for a professional administrative role with long-term potential in a great company, please apply and we'll be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Complaints Handler Location: Bracknell - Hybrid This is a temporary role for 12 weeks initially - there may be an opportunity to stay longer term but nothing can be guaranteed Salary: £15.50 per hour Hours of work: 37 hours per week 8.30AM to 5PM Dynamite Recruitment is delighted to be working in partnership with a very well-established and fast-growing organisation based in Bracknell. Our client is looking to recruit Complaints Handler/Customer Relations Officers to join their busy team. As a Complaints Handler/Customer Relations Officer you will be responsible for: Work as part of a specialist complaints department to deal with customers who have a complaint to make or who are disgruntled with the service that they have been provided with Respond and resolve customer complaints and escalations. Liaise with internal departments and third parties to manage the enquiry with professionalism. To provide a solution to customers within satisfactory timescales Ensure that feedback is provided to the appropriate Line Manager regarding the outcome of a complaint. Follow up with the customer if necessary and to ensure that a bad situation is turned into a positive one. To respond to customers needs in person and via email. The Ideal Complaints Handler will have/be: Demonstrable experience of Complaints & Resolution / have worked within a customer service role where you have managed challenging situations. Excellent English skills with strong letter writing skills. Confident, and if necessary, authoritative on the phone. Strong interpersonal and influencing skills. Ability to prioritise workload. Work independently as well as part of a team. Strong customer service and telephone skills. Good negotiating skills. To be considered please submit your CV asap.
Mar 25, 2026
Seasonal
Complaints Handler Location: Bracknell - Hybrid This is a temporary role for 12 weeks initially - there may be an opportunity to stay longer term but nothing can be guaranteed Salary: £15.50 per hour Hours of work: 37 hours per week 8.30AM to 5PM Dynamite Recruitment is delighted to be working in partnership with a very well-established and fast-growing organisation based in Bracknell. Our client is looking to recruit Complaints Handler/Customer Relations Officers to join their busy team. As a Complaints Handler/Customer Relations Officer you will be responsible for: Work as part of a specialist complaints department to deal with customers who have a complaint to make or who are disgruntled with the service that they have been provided with Respond and resolve customer complaints and escalations. Liaise with internal departments and third parties to manage the enquiry with professionalism. To provide a solution to customers within satisfactory timescales Ensure that feedback is provided to the appropriate Line Manager regarding the outcome of a complaint. Follow up with the customer if necessary and to ensure that a bad situation is turned into a positive one. To respond to customers needs in person and via email. The Ideal Complaints Handler will have/be: Demonstrable experience of Complaints & Resolution / have worked within a customer service role where you have managed challenging situations. Excellent English skills with strong letter writing skills. Confident, and if necessary, authoritative on the phone. Strong interpersonal and influencing skills. Ability to prioritise workload. Work independently as well as part of a team. Strong customer service and telephone skills. Good negotiating skills. To be considered please submit your CV asap.
We're recruiting a Pig Stockperson for a farm in Milton Keynes, MK17. The high-welfare, bio-secure unit, a Red Tractor-assured farming enterprise, comprises a 1500-sow contract GMU pig unit. The pig unit is based on a 70-acre farm that also has sheep and cattle. The pig unit comprises 3 adjoined sheds. The pigs are on concrete, straw-bedded, and fed with an automated feeder on the front of a JCB, and the bedding is done with a straw chopper on a tractor. Job description supporting the manager: Day-to-day running of all pigs Ordering food Vaccinations AI of the pigs every 2 weeks, with a second member of staff for extra help Scanning the pigs on the appropriate rotations, a scanning person comes every 4 weeks Some computer work is required, including uploading pig information Movement licences in and out Nose ringing at 90kgs and ear tagging Person specifications: Excellent pig stock skills High animal welfare standards are a must Being able to drive a tractor and operate a JCB telehandler Responsible, keen & enthusiastic worker Assistance and full training will be provided. Salary: £30,000 - £35,000 DOE Plus: 28 days holiday a year, including bank holidays Accommodation is a twin-unit lodge mobile home with ample parking, a private garden and space for a dog kennel Hours: 40 hours a week with every other weekend For further details, please call Roadhogs Recruitment Ltd. All applications are handled in strict confidence, and our applicant service is provided free of charge. Currently, we can only accept applications from UK or EU nationals with the right to work in the UK.
Mar 25, 2026
Full time
We're recruiting a Pig Stockperson for a farm in Milton Keynes, MK17. The high-welfare, bio-secure unit, a Red Tractor-assured farming enterprise, comprises a 1500-sow contract GMU pig unit. The pig unit is based on a 70-acre farm that also has sheep and cattle. The pig unit comprises 3 adjoined sheds. The pigs are on concrete, straw-bedded, and fed with an automated feeder on the front of a JCB, and the bedding is done with a straw chopper on a tractor. Job description supporting the manager: Day-to-day running of all pigs Ordering food Vaccinations AI of the pigs every 2 weeks, with a second member of staff for extra help Scanning the pigs on the appropriate rotations, a scanning person comes every 4 weeks Some computer work is required, including uploading pig information Movement licences in and out Nose ringing at 90kgs and ear tagging Person specifications: Excellent pig stock skills High animal welfare standards are a must Being able to drive a tractor and operate a JCB telehandler Responsible, keen & enthusiastic worker Assistance and full training will be provided. Salary: £30,000 - £35,000 DOE Plus: 28 days holiday a year, including bank holidays Accommodation is a twin-unit lodge mobile home with ample parking, a private garden and space for a dog kennel Hours: 40 hours a week with every other weekend For further details, please call Roadhogs Recruitment Ltd. All applications are handled in strict confidence, and our applicant service is provided free of charge. Currently, we can only accept applications from UK or EU nationals with the right to work in the UK.
The role of an Insurance Broker is a great next step for any Senior Account Handler looking to become an Account Executive, (who doesnt fancy cold calling, cold outreach and pipeline building). If you rate your ability to talk to clients, solve their insurance and risk challenges, in a fast moving, growth focussed business, this role is worth exploring click apply for full job details
Mar 25, 2026
Full time
The role of an Insurance Broker is a great next step for any Senior Account Handler looking to become an Account Executive, (who doesnt fancy cold calling, cold outreach and pipeline building). If you rate your ability to talk to clients, solve their insurance and risk challenges, in a fast moving, growth focussed business, this role is worth exploring click apply for full job details
Telehandler We are recruiting an experienced Telehandler to join a reliable site team in Fife starting ASAP. The Role Operate a telehandler to move materials safely around a busy construction site Load and unload deliveries, distribute materials to trades, and support site logistics Carry out daily machine checks and basic maintenance in line with health and safety standards Work closely with the Site Manager and subcontractors to ensure smooth day-to-day operations Maintain a clean, organised and safe working environment at all times We're Looking For - Telehandler Valid CPCS or NPORS telehandler ticket Previous experience operating a telehandler or forklift on a construction site Strong awareness of site safety and manual handling best practice Reliable, punctual, and able to work effectively as part of a wider site team Full PPE and the right to work in the UK What's In It For You 19- 21 per hour, paid weekly Onsite, full-time position with consistent hours Immediate start available Call to Action If interested in the poison above, please send your CV to (url removed) or alternatively (phone number removed). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Mar 25, 2026
Seasonal
Telehandler We are recruiting an experienced Telehandler to join a reliable site team in Fife starting ASAP. The Role Operate a telehandler to move materials safely around a busy construction site Load and unload deliveries, distribute materials to trades, and support site logistics Carry out daily machine checks and basic maintenance in line with health and safety standards Work closely with the Site Manager and subcontractors to ensure smooth day-to-day operations Maintain a clean, organised and safe working environment at all times We're Looking For - Telehandler Valid CPCS or NPORS telehandler ticket Previous experience operating a telehandler or forklift on a construction site Strong awareness of site safety and manual handling best practice Reliable, punctual, and able to work effectively as part of a wider site team Full PPE and the right to work in the UK What's In It For You 19- 21 per hour, paid weekly Onsite, full-time position with consistent hours Immediate start available Call to Action If interested in the poison above, please send your CV to (url removed) or alternatively (phone number removed). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Do you have some experience and a passion for fixing farm equipment? This position is for an entry level, Agricultural Service Engineer. Working in and around Shefford. Maybe you've been working on a farm, doing minor repairs and small fixes tractors and farm equipment. This is your opportunity to make this type of work a career choice. You would be joining an experienced and dedicated service team. Assisting the more senior engineers in the first instance and learning through being a part of the team. They will continue your ongoing training as your career progresses.This industry doesn't sleep, and they up-skill all engineers to keep up with the changing technologies. This is a varied role split between the workshop and field-based customer visits. Going on site you will be with the customers. You will be making sure the customers' machinery, ranging from tractors and harvesters. To telehandlers and balers, remain operational and running smoothly - particularly during critical peak seasons. Seasonal peaks vary with the produce grown. Key Responsibilities Diagnostics & Repair Mechanical, hydraulic, and electrical fault-finding and repairs Maintenance Carry out routine servicing, preventative maintenance, and pre-season checks Customer Support Provide on-site technical advice and demonstrate new machinery to end users Accurately complete job cards, service reports, and warranty claims Maintain high standards of health and safety in both workshop and field environments You will need Some previous experience with agricultural machinery but we aren't looking for qualifications . If you have some hands-on experience with heavy plant that will be great A working knowledge of farming is essential A "can-do" attitude, excellent communication skills, and the ability to work independently under pressure The ability to learn new skills and accept guidance A full, valid UK driving licence is essential Willing and able to participate in a seasonal call-out rota and work overtime during peak harvest periods What We Offer This is a high paid career choice. Competitive Package: Overtime rates of both T1/2 and T2 Fully expensed company van, fuel card, laptop, and mobile phone Access to industry-leading manufacturer-accredited training (e.g., Fendt, CLAAS) and clear career progression pathways To apply, please send your CV to Katie by following the link below, I will come straight back to you.
Mar 25, 2026
Full time
Do you have some experience and a passion for fixing farm equipment? This position is for an entry level, Agricultural Service Engineer. Working in and around Shefford. Maybe you've been working on a farm, doing minor repairs and small fixes tractors and farm equipment. This is your opportunity to make this type of work a career choice. You would be joining an experienced and dedicated service team. Assisting the more senior engineers in the first instance and learning through being a part of the team. They will continue your ongoing training as your career progresses.This industry doesn't sleep, and they up-skill all engineers to keep up with the changing technologies. This is a varied role split between the workshop and field-based customer visits. Going on site you will be with the customers. You will be making sure the customers' machinery, ranging from tractors and harvesters. To telehandlers and balers, remain operational and running smoothly - particularly during critical peak seasons. Seasonal peaks vary with the produce grown. Key Responsibilities Diagnostics & Repair Mechanical, hydraulic, and electrical fault-finding and repairs Maintenance Carry out routine servicing, preventative maintenance, and pre-season checks Customer Support Provide on-site technical advice and demonstrate new machinery to end users Accurately complete job cards, service reports, and warranty claims Maintain high standards of health and safety in both workshop and field environments You will need Some previous experience with agricultural machinery but we aren't looking for qualifications . If you have some hands-on experience with heavy plant that will be great A working knowledge of farming is essential A "can-do" attitude, excellent communication skills, and the ability to work independently under pressure The ability to learn new skills and accept guidance A full, valid UK driving licence is essential Willing and able to participate in a seasonal call-out rota and work overtime during peak harvest periods What We Offer This is a high paid career choice. Competitive Package: Overtime rates of both T1/2 and T2 Fully expensed company van, fuel card, laptop, and mobile phone Access to industry-leading manufacturer-accredited training (e.g., Fendt, CLAAS) and clear career progression pathways To apply, please send your CV to Katie by following the link below, I will come straight back to you.
Excellent opportunity for an electrically biased Crane & Lifting Equipment Engineer to join a well-established company Salary: £47,000 to £62,000 Per Annum, DOE. Job Type: Full Time / Permanent. Location: Yorkshire - Covering North West & Midlands. Benefits: 5% employers pension contribution, annual holidays, company van and tools. Job description Due to continued success, the company is looking for an ambitious electrically biased Crane & Lifting Equipment engineer who can showcase their skills around the northwest and midlands areas. It will entail supporting other engineers as part of a team effort to help keep customers machines and equipment to a good standard of maintenance and repair. There will be daily tasks and activities such as servicing, inspecting, LOLER Thorough Examinations, breakdown diagnosis and repairs, including defect repairs following service work. You would be planned in with other engineers where you will be able to learn some of their skill set, and all engineers are happy to share and teach their skills and knowledge. The company is on a mission to grow the business and extend their knowledge within the container lifting industry and many more lifting industries out there. Some of the equipment the company work on includes: RMG Gantry Cranes Crawler Cranes RTG Cranes Mobile Cranes Container Straddle Carriers Container Reach Stackers Empty Container Handlers Forklift Trucks from 1 Ton up to 36 Ton Boatyard Hoist - Various designs with Perkins, Volvo and cummins engines Terminal Tractor Tugs, Terminal Gritter units, Terminal Sweeper Units Candidate Requirements If you are a confident, sharp and bright individual, keen to work hard and develop your skill set, work alongside a successful team as well as alone then we would like to hear from you. Previous Crane repair and maintenance experience and work around heavy plant such as straddle carriers, reach stackers or empty container handlers is preferential but not essential. Basic electrical qualifications are essential and to be successful you must be willing to learn both aspects of this industry with preferably City and Guilds or NVQ qualifications in the electrical industry. A full UK driving license is essential Successful applicants will enjoy a competitive basic income dependent on experience. You will also be added to the out of hours rota system covering our sites. The job role will be based within the UK, predominantly around the Northwest and Midlands regions, with the occasional venture to the South and North East of England. What's provided A van will be provided with Dead locks for extra security. (Usually a High Spec Ford Transit Custom) Tools Provided by TCM are, Milwaukee Impact Gun, Grinder, & Drill. Fluke Multimeter All PPE, boots, overalls, hard hat, wet weathers, Hi vis all provided by TCM If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Mar 25, 2026
Full time
Excellent opportunity for an electrically biased Crane & Lifting Equipment Engineer to join a well-established company Salary: £47,000 to £62,000 Per Annum, DOE. Job Type: Full Time / Permanent. Location: Yorkshire - Covering North West & Midlands. Benefits: 5% employers pension contribution, annual holidays, company van and tools. Job description Due to continued success, the company is looking for an ambitious electrically biased Crane & Lifting Equipment engineer who can showcase their skills around the northwest and midlands areas. It will entail supporting other engineers as part of a team effort to help keep customers machines and equipment to a good standard of maintenance and repair. There will be daily tasks and activities such as servicing, inspecting, LOLER Thorough Examinations, breakdown diagnosis and repairs, including defect repairs following service work. You would be planned in with other engineers where you will be able to learn some of their skill set, and all engineers are happy to share and teach their skills and knowledge. The company is on a mission to grow the business and extend their knowledge within the container lifting industry and many more lifting industries out there. Some of the equipment the company work on includes: RMG Gantry Cranes Crawler Cranes RTG Cranes Mobile Cranes Container Straddle Carriers Container Reach Stackers Empty Container Handlers Forklift Trucks from 1 Ton up to 36 Ton Boatyard Hoist - Various designs with Perkins, Volvo and cummins engines Terminal Tractor Tugs, Terminal Gritter units, Terminal Sweeper Units Candidate Requirements If you are a confident, sharp and bright individual, keen to work hard and develop your skill set, work alongside a successful team as well as alone then we would like to hear from you. Previous Crane repair and maintenance experience and work around heavy plant such as straddle carriers, reach stackers or empty container handlers is preferential but not essential. Basic electrical qualifications are essential and to be successful you must be willing to learn both aspects of this industry with preferably City and Guilds or NVQ qualifications in the electrical industry. A full UK driving license is essential Successful applicants will enjoy a competitive basic income dependent on experience. You will also be added to the out of hours rota system covering our sites. The job role will be based within the UK, predominantly around the Northwest and Midlands regions, with the occasional venture to the South and North East of England. What's provided A van will be provided with Dead locks for extra security. (Usually a High Spec Ford Transit Custom) Tools Provided by TCM are, Milwaukee Impact Gun, Grinder, & Drill. Fluke Multimeter All PPE, boots, overalls, hard hat, wet weathers, Hi vis all provided by TCM If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Kick-start your broking career with H&H Insurance Brokers Were looking for a proactive, organised and detail-focused individual to join our small team at our Kirkby Stephen Office in Cumbria as a Junior Account Handler. This role is ideal for someone starting out in the insurance industry or looking to take the next step from an administrative, customer service or junior broking role click apply for full job details
Mar 24, 2026
Full time
Kick-start your broking career with H&H Insurance Brokers Were looking for a proactive, organised and detail-focused individual to join our small team at our Kirkby Stephen Office in Cumbria as a Junior Account Handler. This role is ideal for someone starting out in the insurance industry or looking to take the next step from an administrative, customer service or junior broking role click apply for full job details
