165 jobs found

Role Title: Customer Enquiries Handler Contract Length: 12 Months Engagement Type: Umbrella or PAYE Location: Hybrid, predominantly remote - must be commutable to Glasgow (ALL KPMG UK CONTRACTORS MUST RESIDE AND HAVE PROOF OF RIGHTS TO WORK IN THE UK) Role Purpose This role will form part of our General Enquiries team within the Motor Finance remediation programme. This team are the key point of contact for customers throughout the review process, and this role will be the initial liaison point of contact for customers affected by motor finance remediation. You will interact with customers via receiving inbound calls. An important aspect of this role will be accurately capturing customer details and responding accordingly. You will also be required to support some payment administration processes and perform tasks in line with Service Level Agreements (SLAs). Deliverables Conducting inbound 'first contact' calls with customers, maintaining call control and objection handling. Accurate data entry and processing. All calls/tasks handled in line with agreed Service Level Agreements (SLAs). Maintain personal compliance of operational and regulatory risk by performing required validation or security checks for calls where required. Identify vulnerable customers and escalate where required as per policy. Ensure Information Security risks are effectively managed in line with client and KPMG expectations. Ensure all legislative regulatory requirements are adhered to through compliance with the complaints handling policy, training, competency scheme, handling phone calls and business standards Be responsible, a self-starter, ensuring project level changes communicated are understood and actioned as requested. Ensure quality is embedded within all work completed. Understand the end-to-end process and develop strong knowledge of admin and telephony processes. Essential Experience Inbound call experience, building relationships and delivering excellent customer service. Working knowledge of MS office- Excel, Word and Outlook. Good administrative ability and accuracy in capturing customer information. Articulate in both written and verbal communication with the ability to take high quality written notes to summarise customer calls. Identification of vulnerable customers. Rapport building with customers. Desirable Experience Experience of working in a financial services environment. Proven experience of working with multiple systems. Previous experience working within set business timelines and meeting Key Performance Indicators (KPIs). KPMG Overview KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients' most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

US/UK Tax Manager - Leading Firm A well-established Top 30 firm is currently looking for a US/UK Tax Manager to join their growing team and take the lead in both complex compliance and advisory work. This team supports both individuals and businesses with cross-border US/UK tax affairs, including relocations ranging from single employees to large groups. This team is looking for a candidate who has experience within US/UK tax, committed to developing colleagues and is confident in delivering an excellent client service. If you are dual qualified with previous experience across US/UK tax, this could be a great opportunity for you. Your new role: Manage a portfolio of up to 100 clients Plan annual workflows, monitor deadlines, allocate work to junior staff, and ensure all filings and advisory tasks are delivered on time and to a high standard Oversee assignments from planning through to completion Maintain up to date US tax legislation knowledge Identify areas where clients may need additional advice or planning. Advise clients on technical tax issues Assist senior staff in preparing for and delivering presentations to prospective clients. Provide technical input, examples of past work, and insights into cross-border tax challenges to help win new engagements. Mentor junior members of the team What you'll need to succeed : Dual-handler qualification (e.g., Enrolled Agent / ATT)Experience preparing, reviewing and filing both UK and US tax returnsDemonstrated management capability, including coaching or mentoring experienceEnthusiastic, approachable and proactive, with a commitment to exceptional client service What you'll get in return A supportive environment with access to experienced professionals and opportunities for continued development A culture that values meaningful working relationships and high-quality service Flexible working arrangements, including a well-established flexi-time approach A comprehensive benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Mobile Plant Fitter - Glasgow - OTE 60,000- 70,000 + Van + Fuel card + Door to Door + Manufacturing Training + Massive earning potential with unlimited overtime paid at 1.5 + Bonus Are you a skilled Mobile Plant Fitter seeking a rewarding career in Glasgow area ? We're looking for a dedicated Mobile Plant Fitter to join a thriving team, where your expertise in maintaining heavy plant equipment is highly valued. If you're a proactive Fitter with a passion for mechanical excellence, this is an excellent opportunity to maximise your earning potential and develop your skills. Here's what you can expect: Competitive salary of 37,000 per annum, with an OTE of 60,000 - 70,000. Fully equipped van and fuel card for door-to-door pay. Unlimited overtime paid at time and a half. A contributory pension scheme for your future security. Group life assurance. Income protection. Health cash plan. The chance to develop your skills as a Fitter and grow within a supportive team environment. Working within the Glasgow area. The chance to work as a Mobile Plant Fitter within a company that values their employees. Chance to use your skills as a mechanical fitter. As a Mobile Plant Fitter in Glasgow , you'll be responsible for the servicing, maintenance, and repair of a diverse range of plant machinery, including telehandlers, forklifts, excavators, dumpers, and rollers. Your abilities as a mechanical fitter will ensure these essential machines operate at peak performance, contributing directly to the success of the operation within the Glasgow area. Key Responsibilities: As a Mobile Plant Fitter, you'll play a key role in maintaining a wide range of equipment: Service, maintain and repair plant machinery including excavators, dumpers,rollers,telehandlers and more. Carry out inspections and preventative maintenance Diagnose mechanical and electrical faults efficiently Ensure all equipment meets safety and compliance standards Work collaboratively with the wider engineering team To succeed in this Mobile Plant Fitter role, you'll need: NVQ or City & Guilds qualifications (preferred but not essential). A valid UK driving licence. A proactive and problem-solving attitude. Experience as a Fitter or mechanical fitter . Other industries considered: Plant / Agriculture / Powered Access / Vehicle / HGV / Generator / Crane / Forklift If you're ready to take on a challenging and rewarding role in Glasgow and make a real impact, apply now! Consultant Name : Dean Grey Job Number : (phone number removed) / INDPLANT Call us today on (phone number removed)! Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Job Description: Location: Glasgow G3 Start: ASAP Duration: ongoing Duties: General telehandler duties Pay: 18.50 p/h Careermakers Recruitment are seeking an experienced Telehandler Driver in the Glasgow G3 area. Your duties will include: General telehandler duties When needed labour if machine is not required Benefits: Parking near site Full time work Working in a team Local public transport links Qualities we seek: Hard working Punctual Attention to detail Motivation Dedication Requirements: Proven experience on site Valid CPCS/NPORS card Appropriate PPE (Hard hat, hi vis, safety boots) If you are a Telehandler Driver interested , please call us on (phone number removed) (Option 2) or apply now!

Telehandler We are recruiting an experienced Telehandler to join a reliable site team in Arbroath starting ASAP. The Role Operate a telehandler to move materials safely around a busy construction site Load and unload deliveries, distribute materials to trades, and support site logistics Carry out daily machine checks and basic maintenance in line with health and safety standards Work closely with the Site Manager and subcontractors to ensure smooth day-to-day operations Maintain a clean, organised and safe working environment at all times We're Looking For - Telehandler Valid CPCS or NPORS telehandler ticket Previous experience operating a telehandler or forklift on a construction site Strong awareness of site safety and manual handling best practice Reliable, punctual, and able to work effectively as part of a wider site team Full PPE and the right to work in the UK What's In It For You 19- 21 per hour, paid weekly Onsite, full-time position with consistent hours Immediate start available Call to Action If interested in the poison above, please send your CV to (url removed) or alternatively (phone number removed). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: Claims Handler / Paralegal Location: Middlesbrough - Office Based Salary: Competitive Job Type: Permanent - Full Time The Company: Bulkhaul Limited provide a global service for the distribution of bulk liquids and powders and has representation in over 100 countries worldwide. The operation is controlled from our corporate headquarters in Middlesbrough, supported by Bulkhaul offices strategically located in the United States, Japan, Singapore, Korea, Brazil, Belgium and Germany. About The Role: Continued growth of our business provides several career opportunities within the organisation. We are now seeking a highly motivated individual to join our Claims team on a full-time basis at our head office in Middlesbrough. The successful candidate will report to the Solicitor Claims Manager and will be responsible for a varied caseload of claims involving our vast tank container and vehicle fleet. The position available is a busy, challenging role and requires a high level of commitment. Key Responsibilities Managing a large and varied caseload, from inception to conclusion, in compliance with the Company's Claims Handling Procedure. Liaising with colleagues, customers, and suppliers to obtain all relevant documentation in support of claims within designated areas. Reviewing available information to make an informed decision on liability. General debt recovery - both domestic and international. Managing own caseload and liaising with third parties as required. About you: Core Skills/Attributes: Exceptional organisational skills and ability to prioritise multiple claims efficiently. Strong interpersonal skills, ability to work with and support individuals within the Claims Department and correspond effectively with colleagues and third parties domestically and internationally. Excellent written and verbal communication skills. Ability to meet deadlines and manage multiple tasks. Good time management Desired experience: Previous experience within a Paralegal/claims handling role or within the shipping/transportation or freight forwarding industry is advantageous but not essential. Why should you apply? Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. Annual Pay review. 33 days holiday per annum, including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security, and secure onsite parking. Own transport is recommended due to location (public transport services are available). Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and become a key player in a team that values dedication, innovation, and excellence in global logistics! Please click APPLY to be redirected to our careers page to complete your application. Please note that the role may not always be visible straight away on the careers page and therefore to apply if this role doesn't appear, you will need to click on the apply now button on another role and you will be given the option to select from a drop down of jobs. You should be able to then select the correct role from the drop down to proceed. Candidates with the relevant experience or job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Paralegal, Legal Claims Administrator, Legal Secretary may all be considered.

Claims Technician page is loaded Claims Technicianlocations: UK-London: Solent: Redhillposted on: Posted Todayjob requisition id: R70375By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & InsuranceClaims Technician Claims Technician - Commercial Property Be the calm voice claimants rely on to get their lives back on track. Job Location: London Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Claims Technicians in London As a Claims Handler in our Commercial Property Claims team, you will manage claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.Your key responsibilities will include acting as the single contact point for customers and suppliers, managing claims, information, and supplier projects, and controlling all costs and payments. The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person. If you're passionate about delivering excellence and eager to grow, we want to hear from you!# The skills you will have when you apply: Experience in managing claims across multiple clients : Previous experience in a claims environment is essential. Excellent communication skills : You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved. Commitment to professional development : A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential. The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Group Income Protection Other benefits Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications Employee assistance programme for employee wellbeing Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.locations: 3 Locationsposted on: Posted Today Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see

About Crowe Crowe is a leading national firm offering audit, tax, advisory, and consulting services with global reach and local expertise. As an independent member of Crowe Global, one of the top 10 accounting networks worldwide, we have access to over 40,000 professionals across 140+ countries and more than 800 offices globally. Our vision is to be a leader in our chosen markets, creating lasting value for our clients and our people and being a trusted partner in their success. We are dedicated to driving client success, empowering our people, embracing sustainability, delivering technological change and acting in the public interest. An exciting opportunity has arisen for an Assistant to join the Audit & Consulting Resource Management team supporting NFP, Pensions & Corporate Audit alongside Consulting. The role will require to work closely with the Senior Assistant and Senior Manager to monitor business performance and the issues and challenges facing the practice. Primary focus will be fulfilling engagement resource requests for our largest accounts. This includes working closely with senior stakeholders to meet financial and non-financial objectives. Specifically, to maximise resource use, boost performance, and consistently uphold operational excellence. This is in conjunction with ensuring our people are provided with the best experiences to drive their careers. An overview of the tasks is included below: Resource Management Responsible for supporting and delivering end-to-end resourcing solutions to the client facing business across Audit & Consulting. Supporting headcount management and capacity planning, optimising the utilisation and chargeability of our client facing workforce, providing information to leadership on utilisation levels, key areas of availability, business performance and forecasting to support business decisions. Ensure Retain (Resource Management Forecasting Tool) is accurate on a daily basis. Regularly liaising with stakeholders and managing Retain queries, in addition, aim to find alternative work for any last-minute releases including resolving clashes that may arise, as a result of last-minute changes to client bookings, exams, or training (or annual leave). Manage a rolling 6-12-month forward audit planning cycle and as part of this, process 6-month bookings across audit onto Retain twice a year, according to the approved budget, manage outstanding shortages and work through resolving any clashes, cross checking all clients have submitted requests within the deadline. Stock take allocations - taking into consideration location (managing the spreadsheet) Monitor and escalate availability of resources on a weekly basis and work proactively with colleagues from across wider Audit team to ensure utilisation is maximised. Consult Audit & Consulting Managers to provide current stage of sell on a weekly basis for any unconfirmed opportunities allocated in Retain. Collaborate with the national team's and other offices including Manchester, MSW, Thames Valley, and Kent. Work effectively with the Trainee Development Team on areas of cross-over/collaboration. Work with client facing staff to understand their experiences for appropriate alignment of audit work. Support with onboarding new Grad's/Staff e.g. Induction Review all Absence Requests that come through Horizon e.g. Annual Leave, TOIL, Unpaid Leave, and ensure this gets reflected in Retain. Absence Management - First point of contact for all absences. Management Information Review Horizon weekly for any new Joiners & Leavers to update Retain proactively. Monitor utilisation levels and provide a monthly view using StarPDM and Retain. Review Missing Timesheets on a weekly basis, chase individuals that are yet to submit. Required to prepare, analyse and present Management Information to senior stakeholders on wider operational excellence metrics such as utilisation, Retain vs Actuals Retain Variance's, Availability & Schedule Reports. Attend regular update meetings with key stakeholders and client facing staff to review management information and recommend action required as a result. Understand and communicate key business developments which may affect upcoming performance. Producing and maintaining various ad hoc and regular management information reports. Interpreting and acting on results. Review Hot desk, ensuring staff update their Availability status on a daily basis Track Annual Leave Reports through Horizon and monitor on a monthly basis, contacting staff that remain to have high balances by mid-January. Other Undertaking ad hoc project work at the request of the Partners or Resource Manager Key contact for all client handlers, dealing with a variety of operational and support queries. Maintaining a thorough understanding of all business processes to be able to resolve or delegate queries. Support the roll out of new initiatives, systems and processes. Key Requirements Effective written and oral communication skills and collaboration with key stakeholders in both Consulting, Audit and the National Team, client focused and computer literate. Understanding of resource management, business and operations, or similar. Proven experience in managing multiple tasks, with effective prioritisation skills, effective service management - timely delivery and strong attention to detail/quality. A strong team player who is self-motivated, self-reliant and results orientated. The role requires a reactive and proactive approach and the ability to work well under pressure. Retain - (Our Forecasting Tool within the business) experience would be a nice bonus, but not mandatory.

Are you an experienced telehandler operator looking for a long-term role in North Yorkshire? We are seeking a reliable and skilled driver to join a new build housing site in South Otterington (near Northallerton). This is an ongoing contract with a reputable developer, offering stability and a consistent pipeline of work on a high-quality residential project. Key Responsibilities: Operating a telescopic handler to transport materials safely across a live housing site. Unloading deliveries and ensuring materials (bricks, timber, joists) are stored organized and safely. Supplying bricklayers, joiners, and roofers via loading bays and scaffolding. Carrying out daily vehicle safety inspections and maintaining the machine's upkeep. Assisting the Site Manager with general site logistics and upholding strict health and safety standards. Requirements: Valid CPCS or NPORS card (with the Telehandler category). Proven experience working on new build housing sites. Full PPE (Hard hat, high-vis, steel toe boots). A proactive, safety-first attitude and the ability to work independently. Reliable transport (South Otterington is easily accessible from Northallerton, Thirsk, and Ripon). Apply Now: If you are available for an immediate start, and meet the above requirements, we want to hear from you! Apply today by uploading your most up to date CV, ensuring all of your relevant skills and experience are included. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Ombudsman Case Handler Do you have a passion for fairness and want to do work that makes a positive difference to someone's life? Are you skilled in complaint handling and providing excellent customer service? We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider. Full training and mentoring will be given, and we'd welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. Due to the extended remit in Wales, Welsh speaking applicants would be particularly welcomed; please include this skill on your CV when you apply. If this opportunity sounds like something you're interested in, then apply today! This is a fantastic hybrid working opportunity with a flexible organisation. Position: Case-handler Location: Reading/Hybrid Hours: Full-time, 35 Hours per week (part-time working considered) Salary: Starting salary £35,625 Contract: Permanent Closing Date: 10:00am, 27 May 2026 Interviews: Week commencing 22nd June Benefits include: Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays Contribution to Gym membership (on completion of probation) Attractive defined benefit pension scheme Enhanced maternity and paternity pay About the Organisation The vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond. About the Role As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges. Full training will be provided, and a mentor will be at hand to help support and help you understand the needs and demands of the role. Full details of the job and person specification can be found once you click to apply, along with more information about what it's like to work here. Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable. Responsibilities include: Determine whether complaints are eligible for review and communicate decisions to students; Request and obtain documentation and information from higher education providers, students and student representatives; Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints; Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes; Conduct reviews of complaints, draft and issue Complaint Outcomes About You You will have: Excellent written and oral/ telephone/video call communication skills. Excellent interpersonal skills. A customer service focus. High level of accuracy and attention to detail. Ability and willingness to learn new processes and procedures with a positive attitude. Resilience to work in a demanding and high-volume environment. Comfortable with technology and with the ability to adjust to new and changing IT systems and processes. Strong and recent experience of using Microsoft Word, Excel and Outlook. The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered. Qualifications Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms. You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Role Title: Customer Enquiries Handler Contract Length: 12 Months Engagement Type: Umbrella or PAYE Location: Hybrid, predominantly remote - must be commutable to Leeds (ALL KPMG UK CONTRACTORS MUST RESIDE AND HAVE PROOF OF RIGHTS TO WORK IN THE UK) Role Purpose This role will form part of our General Enquiries team within the Motor Finance remediation programme. This team are the key point of contact for customers throughout the review process, and this role will be the initial liaison point of contact for customers affected by motor finance remediation. You will interact with customers via receiving inbound calls. An important aspect of this role will be accurately capturing customer details and responding accordingly. You will also be required to support some payment administration processes and perform tasks in line with Service Level Agreements (SLAs). Deliverables Conducting inbound 'first contact' calls with customers, maintaining call control and objection handling. Accurate data entry and processing. All calls/tasks handled in line with agreed Service Level Agreements (SLAs). Maintain personal compliance of operational and regulatory risk by performing required validation or security checks for calls where required. Identify vulnerable customers and escalate where required as per policy. Ensure Information Security risks are effectively managed in line with client and KPMG expectations. Ensure all legislative regulatory requirements are adhered to through compliance with the complaints handling policy, training, competency scheme, handling phone calls and business standards Be responsible, a self-starter, ensuring project level changes communicated are understood and actioned as requested. Ensure quality is embedded within all work completed. Understand the end-to-end process and develop strong knowledge of admin and telephony processes. Essential Experience Inbound call experience, building relationships and delivering excellent customer service. Working knowledge of MS office- Excel, Word and Outlook. Good administrative ability and accuracy in capturing customer information. Articulate in both written and verbal communication with the ability to take high quality written notes to summarise customer calls. Identification of vulnerable customers. Rapport building with customers. Desirable Experience Experience of working in a financial services environment. Proven experience of working with multiple systems. Previous experience working within set business timelines and meeting Key Performance Indicators (KPIs). KPMG Overview KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients' most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Telehandler We are recruiting an experienced Telehandler to join a reliable site team in Carnoustie starting ASAP. The Role Operate a telehandler to move materials safely around a busy construction site Load and unload deliveries, distribute materials to trades, and support site logistics Carry out daily machine checks and basic maintenance in line with health and safety standards Work closely with the Site Manager and subcontractors to ensure smooth day-to-day operations Maintain a clean, organised and safe working environment at all times We're Looking For - Telehandler Valid CPCS or NPORS telehandler ticket Previous experience operating a telehandler or forklift on a construction site Strong awareness of site safety and manual handling best practice Reliable, punctual, and able to work effectively as part of a wider site team Full PPE and the right to work in the UK What's In It For You 19- 21 per hour, paid weekly Onsite, full-time position with consistent hours Immediate start available Call to Action If interested in the poison above, please send your CV to (url removed) or alternatively (phone number removed). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Mobile Plant Fitter - Surrey - OTE 60,000- 70,000 + Van + Fuel card + Door to Door + Manufacturing Training + Massive earning potential with unlimited overtime paid at 1.5 + Bonus Are you a skilled Mobile Plant Fitter seeking a rewarding career in Surrey area ? We're looking for a dedicated Mobile Plant Fitter to join a thriving team, where your expertise in maintaining heavy plant equipment is highly valued. If you're a proactive Fitter with a passion for mechanical excellence, this is an excellent opportunity to maximise your earning potential and develop your skills. Here's what you can expect: Competitive salary of 37,000 per annum, with an OTE of 60,000 - 70,000. Fully equipped van and fuel card for door-to-door pay. Unlimited overtime paid at time and a half. A contributory pension scheme for your future security. Group life assurance. Income protection. Health cash plan. The chance to develop your skills as a Fitter and grow within a supportive team environment. Working within the Surrey area. The chance to work as a Mobile Plant Fitter within a company that values their employees. Chance to use your skills as a mechanical fitter. As a Mobile Plant Fitter in Surrey , you'll be responsible for the servicing, maintenance, and repair of a diverse range of plant machinery, including telehandlers, forklifts, excavators, dumpers, and rollers. Your abilities as a mechanical fitter will ensure these essential machines operate at peak performance, contributing directly to the success of the operation within the Surrey area. Key Responsibilities: As a Mobile Plant Fitter, you'll play a key role in maintaining a wide range of equipment: Service, maintain and repair plant machinery including excavators, dumpers,rollers,telehandlers and more. Carry out inspections and preventative maintenance Diagnose mechanical and electrical faults efficiently Ensure all equipment meets safety and compliance standards Work collaboratively with the wider engineering team To succeed in this Mobile Plant Fitter role, you'll need: NVQ or City & Guilds qualifications (preferred but not essential). A valid UK driving licence. A proactive and problem-solving attitude. Experience as a Fitter or mechanical fitter . Other industries considered: Plant / Agriculture / Powered Access / Vehicle / HGV / Generator / Crane / Forklift If you're ready to take on a challenging and rewarding role in Surrey and make a real impact, apply now! Consultant Name : Dean Grey Job Number : (phone number removed) / INDPLANT Call us today on (phone number removed)! Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Mobile Plant Fitter - West Sussex - OTE 60,000- 70,000 + Van + Fuel card + Door to Door + Manufacturing Training + Massive earning potential with unlimited overtime paid at 1.5 + Bonus Are you a skilled Mobile Plant Fitter seeking a rewarding career in West Sussex area ? We're looking for a dedicated Mobile Plant Fitter to join a thriving team, where your expertise in maintaining heavy plant equipment is highly valued. If you're a proactive Fitter with a passion for mechanical excellence, this is an excellent opportunity to maximise your earning potential and develop your skills. Here's what you can expect: Competitive salary of 37,000 per annum, with an OTE of 60,000 - 70,000. Fully equipped van and fuel card for door-to-door pay. Unlimited overtime paid at time and a half. A contributory pension scheme for your future security. Group life assurance. Income protection. Health cash plan. The chance to develop your skills as a Fitter and grow within a supportive team environment. Working within the West Sussex area. The chance to work as a Mobile Plant Fitter within a company that values their employees. Chance to use your skills as a mechanical fitter. As a Mobile Plant Fitter in West Sussex , you'll be responsible for the servicing, maintenance, and repair of a diverse range of plant machinery, including telehandlers, forklifts, excavators, dumpers, and rollers. Your abilities as a mechanical fitter will ensure these essential machines operate at peak performance, contributing directly to the success of the operation within the West Sussex area. Key Responsibilities: As a Mobile Plant Fitter, you'll play a key role in maintaining a wide range of equipment: Service, maintain and repair plant machinery including excavators, dumpers,rollers,telehandlers and more. Carry out inspections and preventative maintenance Diagnose mechanical and electrical faults efficiently Ensure all equipment meets safety and compliance standards Work collaboratively with the wider engineering team To succeed in this Mobile Plant Fitter role, you'll need: NVQ or City & Guilds qualifications (preferred but not essential). A valid UK driving licence. A proactive and problem-solving attitude. Experience as a Fitter or mechanical fitter . Other industries considered: Plant / Agriculture / Powered Access / Vehicle / HGV / Generator / Crane / Forklift If you're ready to take on a challenging and rewarding role in West Sussex and make a real impact, apply now! Consultant Name : Dean Grey Job Number : (phone number removed) / INDPLANT Call us today on (phone number removed)! Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Telehandler required in Chester CPCS Telehandler required in Chester The hours are 7.30am - 4.30pm The Candidate must hold a valid CPCS or NPROS with CSCS Logo Telehandler ticket as well as a safety critical medical Rate of Pay is £22 an hour - no cis Full uk drivers licence as you may be required to operate on a public road. We also need 2x references from previous work on the Telehandler Contact Manchester Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Mobile Plant Fitter - Bristol 42,000- 45,000, private healthcare, sickpay, door-to-door pay & unlimited overtime Are you a skilled Mobile Plant Fitter seeking a rewarding career in Bristol ? We're looking for a dedicated Mobile Plant Fitter to join a thriving team, where your expertise in maintaining heavy plant equipment is highly valued. If you're a proactive Fitter with a passion for mechanical excellence, this is an excellent opportunity to maximise your earning potential and develop your skills. Here's what you can expect: Competitive salary of 40,000 per annum, with an OTE of 55,000 - 70,000. Annual bonuses Private Health-care Sick Pay Fully equipped van and fuel card for door-to-door pay. Unlimited overtime paid at time and a half. A contributory pension scheme for your future security. The chance to develop your skills as a Fitter and grow within a supportive team environment. Working within the Bristol area. The chance to work as a Mobile Plant Fitter within a company that values their employees. Chance to use your skills as a mechanical fitter . As a Mobile Plant Fitter in Bristol , you'll be responsible for the servicing, maintenance, and repair of a diverse range of plant machinery, including telehandlers, forklifts, excavators, dumpers, and rollers. Your abilities as a mechanical fitter will ensure these essential machines operate at peak performance, contributing directly to the success of the operation within the Bristol area. To succeed in this Mobile Plant Fitter role, you'll need: NVQ or City & Guilds qualifications (preferred but not essential). A valid UK driving licence. A proactive and problem-solving attitude. Experience as a Fitter or mechanical fitter . Other industries considered: Plant / Agriculture / Powered Access / Vehicle / HGV / Generator / Crane / Forklift If you're ready to take on a challenging and rewarding role in Bristol and make a real impact, apply now! Consultant Name : Dean Grey Job Number : (phone number removed) / INDPLANT Please call us now on (phone number removed) Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Ombudsman Case Handler Do you have a passion for fairness and want to do work that makes a positive difference to someone s life Are you skilled in complaint handling and providing excellent customer service We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider. Full training and mentoring will be given, and we d welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. Due to the extended remit in Wales, Welsh speaking applicants would be particularly welcomed; please include this skill on your CV when you apply. If this opportunity sounds like something you re interested in, then apply today! This is a fantastic hybrid working opportunity with a flexible organisation. Position: Case-handler Location: Reading/Hybrid Hours: Full-time, 35 Hours per week (part-time working considered) Salary: Starting salary £35,625 Contract: Permanent Closing Date: 10:00am, 27 May 2026 Interviews: Week commencing 22nd June Benefits include: Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays Contribution to Gym membership (on completion of probation) Attractive defined benefit pension scheme Enhanced maternity and paternity pay About the Organisation The vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond. About the Role As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges. Full training will be provided, and a mentor will be at hand to help support and help you understand the needs and demands of the role. Full details of the job and person specification can be found once you click to apply, along with more information about what it s like to work here. Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable. Responsibilities include: Determine whether complaints are eligible for review and communicate decisions to students; Request and obtain documentation and information from higher education providers, students and student representatives; Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints; Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes; Conduct reviews of complaints, draft and issue Complaint Outcomes About You You will have: Excellent written and oral/ telephone/video call communication skills. Excellent interpersonal skills. A customer service focus. High level of accuracy and attention to detail. Ability and willingness to learn new processes and procedures with a positive attitude. Resilience to work in a demanding and high-volume environment. Comfortable with technology and with the ability to adjust to new and changing IT systems and processes. Strong and recent experience of using Microsoft Word, Excel and Outlook. The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered. Qualifications Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms. You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Mobile Plant Fitter - 45,000 - North London - Private Health-care + Sick Pay + Life Assurance + Critical Illness Cover Are you a skilled Mobile Plant Fitter seeking a rewarding career in North London ? We're looking for a dedicated Mobile Plant Fitter to join a thriving team, where your expertise in maintaining heavy plant equipment is highly valued. If you're a proactive Fitter with a passion for mechanical excellence, this is an excellent opportunity to maximise your earning potential and develop your skills. Here's what you can expect: Competitive salary of 45,000 per annum, with an OTE of 55,000 - 70,000. Annual bonuses Private Health-care Sick Pay Fully equipped van and fuel card for door-to-door pay. Unlimited overtime paid at time and a half. A contributory pension scheme for your future security. The chance to develop your skills as a Fitter and grow within a supportive team environment. Working within the North London area. The chance to work as a Mobile Plant Fitter within a company that values their employees. Chance to use your skills as a mechanical fitter . As a Mobile Plant Fitter in North London , you'll be responsible for the servicing, maintenance, and repair of a diverse range of plant machinery, including telehandlers, forklifts, excavators, dumpers, and rollers. Your abilities as a mechanical fitter will ensure these essential machines operate at peak performance, contributing directly to the success of the operation within the North London area. To succeed in this Mobile Plant Fitter role, you'll need: NVQ or City & Guilds qualifications (preferred but not essential). A valid UK driving licence. A proactive and problem-solving attitude. Experience as a Fitter or mechanical fitter . Other industries considered: Plant / Agriculture / Powered Access / Vehicle / HGV / Generator / Crane / Forklift If you're ready to take on a challenging and rewarding role in North London and make a real impact, apply now! Consultant Name : Dean Grey Job Number : (phone number removed) / INDPLANT Call us now on (phone number removed) Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.