Housing Team Manager Based in East London Temp on going role 24-32per hour Initial 5 days in the officer and after one month induction up to 1/2 days in the office Main Duties and Responsibilities To be responsible for the management and development of the Housing Standards (Reactive) Team and ensure that the functions allocated to the team (including those listed above), are carried out and developed in line with National Government Legislation and Polices To deal with conflict situations To lead on multi agency enforcement work ensuring all risks are assessed and reduced to an acceptable level Liaise with the Housing Advice Centre to ensure that the wider impact of any proposed action is considered. To make decisions, including those of a complex nature, the application of imaginative solutions that positively influence future management of operations and service delivery within the team, and contribute to the overall effectiveness of the Civic Pride service and the strategic objectives To provide leadership and guidance to the Housing Standards (Reactive) Team and achieve excellence in service delivery through powerful and productive working relationships within the service, cross-functionally and externally through partnerships and relationships, communicating effectively, both inside and outside of the business
Mar 07, 2026
Contractor
Housing Team Manager Based in East London Temp on going role 24-32per hour Initial 5 days in the officer and after one month induction up to 1/2 days in the office Main Duties and Responsibilities To be responsible for the management and development of the Housing Standards (Reactive) Team and ensure that the functions allocated to the team (including those listed above), are carried out and developed in line with National Government Legislation and Polices To deal with conflict situations To lead on multi agency enforcement work ensuring all risks are assessed and reduced to an acceptable level Liaise with the Housing Advice Centre to ensure that the wider impact of any proposed action is considered. To make decisions, including those of a complex nature, the application of imaginative solutions that positively influence future management of operations and service delivery within the team, and contribute to the overall effectiveness of the Civic Pride service and the strategic objectives To provide leadership and guidance to the Housing Standards (Reactive) Team and achieve excellence in service delivery through powerful and productive working relationships within the service, cross-functionally and externally through partnerships and relationships, communicating effectively, both inside and outside of the business
At iCenta Controls Ltd, precision matters. If youre an organised, commercially aware leader who thrives in a technical sales environment, this Sales Office Manager role offers you the opportunity to lead a knowledgeable internal team within a respected instrumentation business serving the UK and overseas markets. Whats in it for you: £30,000 £34,000 salary depending on experience FTE 39-hour working week, Monday to Friday - part time will be considered Flexitime 30 days holiday (22 days plus 8 bank holidays) FTE Company pension On-site parking A leadership role within a well established technical business As Sales Office Manager, youll take ownership of the daily operations of the office function, ensuring efficient administration, accurate processing of technical enquiries and a consistently high standard of customer support. Your role will include: Leading and coordinating the internal sales team Managing workload planning to ensure timely quotations and order processing Overseeing accurate quotations for flow meters, level sensors and instrumentation solutions Ensuring CRM data, pipeline tracking and customer records remain accurate Monitoring KPIs, order intake, forecasting accuracy and lead times Maintaining a strong customer-service culture aligned with iCentas technical expertise To succeed as Sales Office Manager, youll bring: Experience within a technical sales administration or office management role Background in manufacturing, engineering, instrumentation or industrial products preferred Confidence handling technical enquiries and liaising with engineers and suppliers Strong organisational skills with excellent attention to detail Proficiency with CRM systems, Microsoft Office and quotation processes Commercial awareness and a customer-focused mindset Personnel Placements is supporting iCenta Controls Ltd who specialise in the supply of flow meters, level sensors, analytical instrumentation and control systems to engineering, manufacturing and process industries. The business represents leading global manufacturers and has built a reputation for quality, reliability and technical precision. If youre ready to take ownership and strengthen operations as Sales Office Manager, apply now via the link online and a member of the Personnel Placements team will be in touch to guide you through the next steps. Note This vacancy is being advertised by Personnel Placements. JBRP1_UKTJ
Mar 07, 2026
Full time
At iCenta Controls Ltd, precision matters. If youre an organised, commercially aware leader who thrives in a technical sales environment, this Sales Office Manager role offers you the opportunity to lead a knowledgeable internal team within a respected instrumentation business serving the UK and overseas markets. Whats in it for you: £30,000 £34,000 salary depending on experience FTE 39-hour working week, Monday to Friday - part time will be considered Flexitime 30 days holiday (22 days plus 8 bank holidays) FTE Company pension On-site parking A leadership role within a well established technical business As Sales Office Manager, youll take ownership of the daily operations of the office function, ensuring efficient administration, accurate processing of technical enquiries and a consistently high standard of customer support. Your role will include: Leading and coordinating the internal sales team Managing workload planning to ensure timely quotations and order processing Overseeing accurate quotations for flow meters, level sensors and instrumentation solutions Ensuring CRM data, pipeline tracking and customer records remain accurate Monitoring KPIs, order intake, forecasting accuracy and lead times Maintaining a strong customer-service culture aligned with iCentas technical expertise To succeed as Sales Office Manager, youll bring: Experience within a technical sales administration or office management role Background in manufacturing, engineering, instrumentation or industrial products preferred Confidence handling technical enquiries and liaising with engineers and suppliers Strong organisational skills with excellent attention to detail Proficiency with CRM systems, Microsoft Office and quotation processes Commercial awareness and a customer-focused mindset Personnel Placements is supporting iCenta Controls Ltd who specialise in the supply of flow meters, level sensors, analytical instrumentation and control systems to engineering, manufacturing and process industries. The business represents leading global manufacturers and has built a reputation for quality, reliability and technical precision. If youre ready to take ownership and strengthen operations as Sales Office Manager, apply now via the link online and a member of the Personnel Placements team will be in touch to guide you through the next steps. Note This vacancy is being advertised by Personnel Placements. JBRP1_UKTJ
Account Manager Energy Utilities Cheltenham 27,000 to 30,000 Basic + Commission Opportunities ( 700/month potential) + Training & Progression + Benefits Package + 25 Days Annual Leave Are you energetic, organised, and ready to take the next step in your career in client services within the energy sector? Do you want to join a team where your contributions are valued, training is provided, and there's clear scope to develop into a specialist or risk management role? This growing energy services business prides itself on delivering high-quality client support and tailored solutions. The Client Services team is small but highly capable, focused on collaboration and quality over quantity. With a clear commitment to training, development, and career progression, this is a place where motivated individuals can make a real impact and grow within the business. You will be the main point of contact for clients, ensuring queries are resolved, information flows smoothly between clients and suppliers, and account performance is monitored. The role is office-based in Cheltenham, with occasional client and site visits. You will work closely with colleagues across the business to deliver a seamless service and have the chance to develop into a specialist or explore risk management opportunities. We are looking for someone with energy knowledge (gas/power preferred) strong organisational skills, and a positive, can-do attitude. You should be confident handling multiple priorities, communicating professionally, and eager to learn and grow within the business. No prior B2B experience is required if you have the right attitude and energy knowledge. The Role: Manage a portfolio of client accounts and resolve queries efficiently Build and maintain long-term client relationships Monitor account performance and provide insights and recommendations Identify opportunities for account growth, renewals, and upselling Collaborate with sales, operations, and technical teams to deliver seamless service The Person: Minimum GCSEs (office admin qualifications a plus) Confident communication via email, phone, and meetings Highly organised and able to manage multiple priorities Motivated, energetic, and keen to develop a career in energy services Willingness to learn and develop specialist knowledge in the energy sector BH: (phone number removed) To apply for this role or to be considered for further positions, please click Apply Now or contact Maleek Randley at Rise Technical Recruitment . Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Mar 07, 2026
Full time
Account Manager Energy Utilities Cheltenham 27,000 to 30,000 Basic + Commission Opportunities ( 700/month potential) + Training & Progression + Benefits Package + 25 Days Annual Leave Are you energetic, organised, and ready to take the next step in your career in client services within the energy sector? Do you want to join a team where your contributions are valued, training is provided, and there's clear scope to develop into a specialist or risk management role? This growing energy services business prides itself on delivering high-quality client support and tailored solutions. The Client Services team is small but highly capable, focused on collaboration and quality over quantity. With a clear commitment to training, development, and career progression, this is a place where motivated individuals can make a real impact and grow within the business. You will be the main point of contact for clients, ensuring queries are resolved, information flows smoothly between clients and suppliers, and account performance is monitored. The role is office-based in Cheltenham, with occasional client and site visits. You will work closely with colleagues across the business to deliver a seamless service and have the chance to develop into a specialist or explore risk management opportunities. We are looking for someone with energy knowledge (gas/power preferred) strong organisational skills, and a positive, can-do attitude. You should be confident handling multiple priorities, communicating professionally, and eager to learn and grow within the business. No prior B2B experience is required if you have the right attitude and energy knowledge. The Role: Manage a portfolio of client accounts and resolve queries efficiently Build and maintain long-term client relationships Monitor account performance and provide insights and recommendations Identify opportunities for account growth, renewals, and upselling Collaborate with sales, operations, and technical teams to deliver seamless service The Person: Minimum GCSEs (office admin qualifications a plus) Confident communication via email, phone, and meetings Highly organised and able to manage multiple priorities Motivated, energetic, and keen to develop a career in energy services Willingness to learn and develop specialist knowledge in the energy sector BH: (phone number removed) To apply for this role or to be considered for further positions, please click Apply Now or contact Maleek Randley at Rise Technical Recruitment . Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Inspire Resourcing are recruiting for a Gas Compliance Co-Ordinator on behalf of our client based in Chesterfield to provide effective and efficient support to the Gas team. Duties: To book follow on repairs identified by operatives out onsite following inspection or initial appointment. To support a successful process of Gas Servicing being completed in accordance with the annual service schedule. To be the team member responsible for co-ordinating the service approach to properties To assist with ensuring resources are allocated efficiently and customer commitments are met. To deliver an effective process for maintaining records of Gas Operatives professional standards complying with the Gas Safe requirements. To be responsible for data integrity by ensuring the system is updated accurately To use systems data and reports to provide useful management information to the Gas Compliance Manager. To provide support to the team for any internal or external audits for the service. To ensure all works orders and invoices are processed and managed in line with financial controls and appropriate policy. To provide an administration and co-ordination role for complaints To propose updated information or proactive communications pieces for inclusion on the website or in social media campaigns. To undertake a variety of administration work to assist the team. To support the IT Team with any planned systems changes or training on systems within the compliance team. Requirements: Highly computer literate with experience of Microsoft office programmes Excellent communication skills both verbal and written Experience of processes including legal and statutory compliance Collation of statistical or financial information Experience of working in a busy environment to tight deadlines Organised and able to organise others effectively Able to work under pressure, responding flexibly and to tight deadlines Able to interpret and follow complex procedures and policy Excellent customer service skills Experience of data analysis and reporting
Mar 07, 2026
Full time
Inspire Resourcing are recruiting for a Gas Compliance Co-Ordinator on behalf of our client based in Chesterfield to provide effective and efficient support to the Gas team. Duties: To book follow on repairs identified by operatives out onsite following inspection or initial appointment. To support a successful process of Gas Servicing being completed in accordance with the annual service schedule. To be the team member responsible for co-ordinating the service approach to properties To assist with ensuring resources are allocated efficiently and customer commitments are met. To deliver an effective process for maintaining records of Gas Operatives professional standards complying with the Gas Safe requirements. To be responsible for data integrity by ensuring the system is updated accurately To use systems data and reports to provide useful management information to the Gas Compliance Manager. To provide support to the team for any internal or external audits for the service. To ensure all works orders and invoices are processed and managed in line with financial controls and appropriate policy. To provide an administration and co-ordination role for complaints To propose updated information or proactive communications pieces for inclusion on the website or in social media campaigns. To undertake a variety of administration work to assist the team. To support the IT Team with any planned systems changes or training on systems within the compliance team. Requirements: Highly computer literate with experience of Microsoft office programmes Excellent communication skills both verbal and written Experience of processes including legal and statutory compliance Collation of statistical or financial information Experience of working in a busy environment to tight deadlines Organised and able to organise others effectively Able to work under pressure, responding flexibly and to tight deadlines Able to interpret and follow complex procedures and policy Excellent customer service skills Experience of data analysis and reporting
Payroll and Benefits Manager Salary: £55,000 - £60,000 plus company specific benefits Location: Reading (Hybrid) A leading international organisation is seeking a Payroll and Benefits Manager to take ownership of multi-country payroll and benefits administration, supporting around 150 employees across the UK, USA, New Zealand, Germany, the Netherlands, and other European regions click apply for full job details
Mar 07, 2026
Full time
Payroll and Benefits Manager Salary: £55,000 - £60,000 plus company specific benefits Location: Reading (Hybrid) A leading international organisation is seeking a Payroll and Benefits Manager to take ownership of multi-country payroll and benefits administration, supporting around 150 employees across the UK, USA, New Zealand, Germany, the Netherlands, and other European regions click apply for full job details
The Facilities Manager will oversee the efficient operation and maintenance of facilities within the professional services industry. This role, working part-time (25 hours per week), requires strong organisational skills to manage the day-to-day tasks within facilities and office management, mainly being based in Birmingham as well as visiting the Manchester, London and Liverpool offices as required. Client Details The employer is a professional services organisation based in Birmingham, with offices in Manchester, London and Liverpool. They are focused on providing comprehensive and efficient services to their clients, supported by a dedicated team and a professional work environment. Description The Facilities Manager will: Coordinate and manage all aspects of facilities management to ensure smooth operations. Oversee the maintenance and repair of office facilities and equipment. Ensure compliance with health and safety standards across the premises. Manage relationships with external service providers and contractors. Monitor and control budgets related to facilities management activities. Address and resolve any facilities-related issues promptly and efficiently. Implement and manage sustainability initiatives within the workplace. Maintain accurate records and prepare reports related to facilities operations. Profile A successful Facilities Manager should have: Experience within facilities management in corporate/professional environments. Strong knowledge of health and safety regulations and requirements. The ability to effectively manage office and administration tasks. Excellent organisational and problem-solving skills. Ability to manage budgets and work within financial constraints. Proficiency in using relevant software and tools for facilities management. Strong communication skills to liaise with stakeholders and service providers. Previous experience in facilities management within real estate and property. Job Offer The role of Facilities Manager benefits from: Competitive salary of 35,000 per annum. Flexible part-time hours (25 hrs per week). Hybrid working (2 days from home). Access to a pension scheme. Annual discretionary bonus. Permanent role within a professional services organisation. Opportunities to work in a supportive and professional environment in Birmingham. If you are ready to take the next step in your career as a Facilities Manager, we encourage you to apply for this exciting opportunity in the professional services industry.
Mar 07, 2026
Full time
The Facilities Manager will oversee the efficient operation and maintenance of facilities within the professional services industry. This role, working part-time (25 hours per week), requires strong organisational skills to manage the day-to-day tasks within facilities and office management, mainly being based in Birmingham as well as visiting the Manchester, London and Liverpool offices as required. Client Details The employer is a professional services organisation based in Birmingham, with offices in Manchester, London and Liverpool. They are focused on providing comprehensive and efficient services to their clients, supported by a dedicated team and a professional work environment. Description The Facilities Manager will: Coordinate and manage all aspects of facilities management to ensure smooth operations. Oversee the maintenance and repair of office facilities and equipment. Ensure compliance with health and safety standards across the premises. Manage relationships with external service providers and contractors. Monitor and control budgets related to facilities management activities. Address and resolve any facilities-related issues promptly and efficiently. Implement and manage sustainability initiatives within the workplace. Maintain accurate records and prepare reports related to facilities operations. Profile A successful Facilities Manager should have: Experience within facilities management in corporate/professional environments. Strong knowledge of health and safety regulations and requirements. The ability to effectively manage office and administration tasks. Excellent organisational and problem-solving skills. Ability to manage budgets and work within financial constraints. Proficiency in using relevant software and tools for facilities management. Strong communication skills to liaise with stakeholders and service providers. Previous experience in facilities management within real estate and property. Job Offer The role of Facilities Manager benefits from: Competitive salary of 35,000 per annum. Flexible part-time hours (25 hrs per week). Hybrid working (2 days from home). Access to a pension scheme. Annual discretionary bonus. Permanent role within a professional services organisation. Opportunities to work in a supportive and professional environment in Birmingham. If you are ready to take the next step in your career as a Facilities Manager, we encourage you to apply for this exciting opportunity in the professional services industry.
Permanent / Training Coordinator / Full Time / Monday to Friday / Liverpool City Centre / Hybrid Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional Training Coordinator to join their team on a permanent basis. Working from contemporary offices with excellent transport links in and out of the city, you will be joining a forward-thinking team that value your input. Your new role The position is offered full time Monday to Friday, working hours from 09.00am until 17.30pm with an earlier finish on a Friday. There is also a hybrid model in place, working from home on Mondays and Fridays. The Training Coordinator plays a critical role in shaping the capability, confidence, and performance of staff. This role blends traditional training delivery with digital learning design, administration of course and exemplary service to internal customers.Some of your duties will include but not limited to Deliver a modern, engaging induction experience for new starters Coordinate with HR, Team Managers and SMEs to ensure onboarding is consistent, up to-date, and aligned with role expectations. Build strong relationships with SMEs across the business Engage external partners such as brokers and dealerships where training impacts external customer experience Work with individuals and teams to assess learning progress and reinforce capability.Support continuous improvement initiatives by simplifying complex processes and embedding best practice into training.Partner with Team Managers to build targeted development plans that reduce repeat errors.Provide structured training on core systems (Dynamics, LeaseSoft, MIDOS, Resistant AI, etc.), products and processes.Create high quality digital learning content, including video modules, OneNote learning guides, assessments, and scenario-based exercises. Lead the rollout and ongoing improvement of Copilot training across the business, supporting colleagues in adopting AI assisted workflows. Maintain and continuously improve all product, process, and system training materials in accessible, interactive formats. What you'll need to succeed Strong understanding of financial products and operational processes Excellent communication style verbally and electronically Ability to present complex information clearly and simply Highly organised with strong planning, coordination, and time management skills. Skilled in digital content creation: PowerPoint, OneNote, video tools, Forms, SharePoint, Power Apps. Strong analytical mindset with experience using data to identify trends, training needs, and opportunities for improvement What you'll get in return Great city centre location with superb transport links Contemporary offices Hybrid working Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 07, 2026
Full time
Permanent / Training Coordinator / Full Time / Monday to Friday / Liverpool City Centre / Hybrid Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional Training Coordinator to join their team on a permanent basis. Working from contemporary offices with excellent transport links in and out of the city, you will be joining a forward-thinking team that value your input. Your new role The position is offered full time Monday to Friday, working hours from 09.00am until 17.30pm with an earlier finish on a Friday. There is also a hybrid model in place, working from home on Mondays and Fridays. The Training Coordinator plays a critical role in shaping the capability, confidence, and performance of staff. This role blends traditional training delivery with digital learning design, administration of course and exemplary service to internal customers.Some of your duties will include but not limited to Deliver a modern, engaging induction experience for new starters Coordinate with HR, Team Managers and SMEs to ensure onboarding is consistent, up to-date, and aligned with role expectations. Build strong relationships with SMEs across the business Engage external partners such as brokers and dealerships where training impacts external customer experience Work with individuals and teams to assess learning progress and reinforce capability.Support continuous improvement initiatives by simplifying complex processes and embedding best practice into training.Partner with Team Managers to build targeted development plans that reduce repeat errors.Provide structured training on core systems (Dynamics, LeaseSoft, MIDOS, Resistant AI, etc.), products and processes.Create high quality digital learning content, including video modules, OneNote learning guides, assessments, and scenario-based exercises. Lead the rollout and ongoing improvement of Copilot training across the business, supporting colleagues in adopting AI assisted workflows. Maintain and continuously improve all product, process, and system training materials in accessible, interactive formats. What you'll need to succeed Strong understanding of financial products and operational processes Excellent communication style verbally and electronically Ability to present complex information clearly and simply Highly organised with strong planning, coordination, and time management skills. Skilled in digital content creation: PowerPoint, OneNote, video tools, Forms, SharePoint, Power Apps. Strong analytical mindset with experience using data to identify trends, training needs, and opportunities for improvement What you'll get in return Great city centre location with superb transport links Contemporary offices Hybrid working Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Project Manager for London Architects Central London - with hybrid working Salary: c 50k (dependent on experience) I am looking for my client, a London architecture practice, to hire an experienced Project Manager to join their Technical Team. This is an exciting opportunity to work on a diverse range of residential projects while contributing to a supportive, collaborative studio environment. About the Role: As a Project Manager, you will oversee residential cladding and remediation projects, alongside Employer's Agent assignments with leading affordable housing providers. You may also have the opportunity to be involved in the procurement and delivery of new-build residential projects. Building strong relationships with internal and external stakeholders is key, as is a solid understanding of Building Safety Regulations and processes. Key Responsibilities: Manage project programs, budgets, and deliverables. Administer JCT contracts, including payment processes, contract arrangements, and chairing meetings. Support contract negotiation where required. Maintain excellent communication and collaboration with clients, consultants, and project teams. They are looking for individuals with: Proven track record in project management within residential or construction projects. Experience in JCT contract administration and familiarity with payment and reporting processes. Knowledge of Building Safety Regulations and relevant industry processes. Strong stakeholder management and team collaboration skills. Interest in working towards professional chartership (RICS/CIOB). In return they offer: Competitive salary (based on experience). Hybrid working and flexible studio culture, including socials, team support, CPD and educational visits. Supportive team with opportunities for professional growth. Inclusive and collaborative working environment where your contributions are valued. If you are a proactive Project Manager with a passion for residential projects and a desire to grow your career in architecture, I would love to hear from you, apply now. Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Mar 07, 2026
Full time
Project Manager for London Architects Central London - with hybrid working Salary: c 50k (dependent on experience) I am looking for my client, a London architecture practice, to hire an experienced Project Manager to join their Technical Team. This is an exciting opportunity to work on a diverse range of residential projects while contributing to a supportive, collaborative studio environment. About the Role: As a Project Manager, you will oversee residential cladding and remediation projects, alongside Employer's Agent assignments with leading affordable housing providers. You may also have the opportunity to be involved in the procurement and delivery of new-build residential projects. Building strong relationships with internal and external stakeholders is key, as is a solid understanding of Building Safety Regulations and processes. Key Responsibilities: Manage project programs, budgets, and deliverables. Administer JCT contracts, including payment processes, contract arrangements, and chairing meetings. Support contract negotiation where required. Maintain excellent communication and collaboration with clients, consultants, and project teams. They are looking for individuals with: Proven track record in project management within residential or construction projects. Experience in JCT contract administration and familiarity with payment and reporting processes. Knowledge of Building Safety Regulations and relevant industry processes. Strong stakeholder management and team collaboration skills. Interest in working towards professional chartership (RICS/CIOB). In return they offer: Competitive salary (based on experience). Hybrid working and flexible studio culture, including socials, team support, CPD and educational visits. Supportive team with opportunities for professional growth. Inclusive and collaborative working environment where your contributions are valued. If you are a proactive Project Manager with a passion for residential projects and a desire to grow your career in architecture, I would love to hear from you, apply now. Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Permanent / Complaints Handler Financial Services / Liverpool City Centre / Full Time / Hybrid Your new company My client is an award-winning financial services organisation based in the heart of Liverpool's business quarter. They are seeking a professional complaints hander to join their team on a permanent basis. Working from contemporary offices, with excellent transport links, you will be joining a friendly and supportive team who offer progression. Your new role The position is offered full time Monday to Friday. A hybrid model is also in place with Monday and Friday being your home days. Hours of work are 09.00am until 17.30pm. The main purpose of this position is to be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements. Some of your duties will include but not limited to Work closely with the Complaints, Quality Assurance Officers and Team Manager to ensure a seamless complaints process is in place. Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses Liaise with dealers/ broker partners, customers, field staff, third-party finance partners in order to investigate complaint points raised.Providing a first-class service to both internal and external customers at all times Dealing with all administration Updating systems with detailed and correct information What you'll need to succeed Proven history in a complaint handing position, ideally within financial services Excellent communication skills both written and verbal Well presented with a passion for going that extra mile. Strong attention to detail Articulate with an inquisitive mindset What you'll get in return Competitive salary at between £27,000 and £29,000 per annum Great city centre location Contemporary offices Friendly and supporting team Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 07, 2026
Full time
Permanent / Complaints Handler Financial Services / Liverpool City Centre / Full Time / Hybrid Your new company My client is an award-winning financial services organisation based in the heart of Liverpool's business quarter. They are seeking a professional complaints hander to join their team on a permanent basis. Working from contemporary offices, with excellent transport links, you will be joining a friendly and supportive team who offer progression. Your new role The position is offered full time Monday to Friday. A hybrid model is also in place with Monday and Friday being your home days. Hours of work are 09.00am until 17.30pm. The main purpose of this position is to be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements. Some of your duties will include but not limited to Work closely with the Complaints, Quality Assurance Officers and Team Manager to ensure a seamless complaints process is in place. Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses Liaise with dealers/ broker partners, customers, field staff, third-party finance partners in order to investigate complaint points raised.Providing a first-class service to both internal and external customers at all times Dealing with all administration Updating systems with detailed and correct information What you'll need to succeed Proven history in a complaint handing position, ideally within financial services Excellent communication skills both written and verbal Well presented with a passion for going that extra mile. Strong attention to detail Articulate with an inquisitive mindset What you'll get in return Competitive salary at between £27,000 and £29,000 per annum Great city centre location Contemporary offices Friendly and supporting team Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Project Co-ordinator Permanent Based in Stockton Your new company Are you a highly organised Project Co ordinator with experience supporting technical or engineering teams? I am recruiting on behalf of a well established consultancy that delivers electrical engineering design and project services across the UK and internationally. This is an excellent opportunity to play a central role in ensuring the smooth delivery of complex engineering projects while working closely with commercial, engineering, and project teams. Your new role As a Project Co ordinator, you will support the full project lifecycle-helping to manage project variations, maintain documentation, track performance, and facilitate communication between key departments. You will work alongside Lead Engineers, Quantity Surveyors, and commercial teams to ensure accurate planning, reporting, and compliance throughout each project. Transfer approved CTR (Cost Time Resource) sheets into time-writing software for accurate tracking and reporting. Update project management software to reflect changes in scope, variations, and deliverables. Request new or updated CTRs from engineers when required. Prepare and maintain Kick off Meeting documentation using established templates. Coordinate with engineering and commercial teams to monitor project variations and maintain alignment. Support the Management of Change (MoC) process, working with Contract Managers and QS teams. Assist in interpreting client requirements and drafting Scope of Work (SoW) documents. Update project timelines and deliverables using Microsoft Project. Complete and coordinate vendor questionnaires alongside technical leads. Monitor progress, maintain communication across departments, and flag risks or issues. Support engineers and management with project cost estimates, quotations, and CTR preparation. What you'll need to succeed Previous experience in a Project Co ordinator or Project Support role. Background in engineering, construction, or technical consultancy (preferred). Strong understanding of project management principles. Proficient in Microsoft Office, especially Excel and MS Project. Experience using project management or time-tracking software. Knowledge of CTRs, SoWs, and contract variation processes is advantageous. Familiarity with electrical engineering environments is a bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 07, 2026
Full time
Project Co-ordinator Permanent Based in Stockton Your new company Are you a highly organised Project Co ordinator with experience supporting technical or engineering teams? I am recruiting on behalf of a well established consultancy that delivers electrical engineering design and project services across the UK and internationally. This is an excellent opportunity to play a central role in ensuring the smooth delivery of complex engineering projects while working closely with commercial, engineering, and project teams. Your new role As a Project Co ordinator, you will support the full project lifecycle-helping to manage project variations, maintain documentation, track performance, and facilitate communication between key departments. You will work alongside Lead Engineers, Quantity Surveyors, and commercial teams to ensure accurate planning, reporting, and compliance throughout each project. Transfer approved CTR (Cost Time Resource) sheets into time-writing software for accurate tracking and reporting. Update project management software to reflect changes in scope, variations, and deliverables. Request new or updated CTRs from engineers when required. Prepare and maintain Kick off Meeting documentation using established templates. Coordinate with engineering and commercial teams to monitor project variations and maintain alignment. Support the Management of Change (MoC) process, working with Contract Managers and QS teams. Assist in interpreting client requirements and drafting Scope of Work (SoW) documents. Update project timelines and deliverables using Microsoft Project. Complete and coordinate vendor questionnaires alongside technical leads. Monitor progress, maintain communication across departments, and flag risks or issues. Support engineers and management with project cost estimates, quotations, and CTR preparation. What you'll need to succeed Previous experience in a Project Co ordinator or Project Support role. Background in engineering, construction, or technical consultancy (preferred). Strong understanding of project management principles. Proficient in Microsoft Office, especially Excel and MS Project. Experience using project management or time-tracking software. Knowledge of CTRs, SoWs, and contract variation processes is advantageous. Familiarity with electrical engineering environments is a bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
VDA / Bodyshop Assistant Manager £45,000 £48,000 Basic Salary Southend-on-Sea Permanent / Full Time Our client, a busy and well-established independent bodyshop in the Southend-on-Sea area, is looking to recruit an experienced VDA / Bodyshop Assistant Manager to support the day-to-day running of their operation. This is an excellent opportunity for someone with estimating experience who is also confident assisting with the administration and coordination of a busy bodyshop office. If you have experience with estimating systems and enjoy being involved in both the technical and operational side of a bodyshop we d love to hear from you. Apply today! Duties & Responsibilities: Producing accurate vehicle damage assessments and repair estimates. Working with insurance companies to manage and progress repair authorisations. Supporting the day-to-day running of the bodyshop office. Assisting with invoicing and general administrative duties. Answering customer enquiries and handling incoming calls professionally. Liaising with technicians and management to ensure smooth workflow and repair progress. Managing estimates and repair updates through bodyshop management systems. Your Background & Skill: Previous experience working as a VDA / Vehicle Damage Assessor or Estimator within a bodyshop environment. Strong understanding of Audatex and AutoFlow systems. Confident dealing with insurance companies and customers. Good organisational and administrative skills. Ability to support the management team and help coordinate a busy bodyshop office. Professional communication skills and strong attention to detail. For further details on this VDA / Bodyshop Assistant Manager role in Southend-on-Sea and other jobs within the motor trade, please submit your CV to ACS Automotive Recruitment Consultancy.
Mar 07, 2026
Full time
VDA / Bodyshop Assistant Manager £45,000 £48,000 Basic Salary Southend-on-Sea Permanent / Full Time Our client, a busy and well-established independent bodyshop in the Southend-on-Sea area, is looking to recruit an experienced VDA / Bodyshop Assistant Manager to support the day-to-day running of their operation. This is an excellent opportunity for someone with estimating experience who is also confident assisting with the administration and coordination of a busy bodyshop office. If you have experience with estimating systems and enjoy being involved in both the technical and operational side of a bodyshop we d love to hear from you. Apply today! Duties & Responsibilities: Producing accurate vehicle damage assessments and repair estimates. Working with insurance companies to manage and progress repair authorisations. Supporting the day-to-day running of the bodyshop office. Assisting with invoicing and general administrative duties. Answering customer enquiries and handling incoming calls professionally. Liaising with technicians and management to ensure smooth workflow and repair progress. Managing estimates and repair updates through bodyshop management systems. Your Background & Skill: Previous experience working as a VDA / Vehicle Damage Assessor or Estimator within a bodyshop environment. Strong understanding of Audatex and AutoFlow systems. Confident dealing with insurance companies and customers. Good organisational and administrative skills. Ability to support the management team and help coordinate a busy bodyshop office. Professional communication skills and strong attention to detail. For further details on this VDA / Bodyshop Assistant Manager role in Southend-on-Sea and other jobs within the motor trade, please submit your CV to ACS Automotive Recruitment Consultancy.
Senior Operations Manager Senior Operations Manager Circa £70,000 - negotiable based on experience, with an annual bonus. Leeds Your new role Hays are supporting a growing national business with an office based in Leeds. They are looking for a dynamic Senior Operations Manager to lead end to end operational delivery, optimise processes, and drive a high performance culture across a fast growing, technology enabled organisation. This role oversees the day to day running of the Operations Centre and is responsible for people leadership, service performance, compliance, and continuous improvement. Key Responsibilities; Lead multi disciplinary teams across functions such as customer service, finance administration, auditing, data analysis, design, retention and new business. Drive measurable performance improvements through KPIs, coaching frameworks, and structured scorecards. Enhance customer experience outcomes (e.g. satisfaction, retention, first contact resolution) while balancing efficiency and service quality. Deliver accurate and insightful reporting to senior leadership and implement action plans that drive continuous improvement. Support the evolution of operational technology including CRM, telephony, digital communication tools, QA systems, analytics platforms and reporting dashboards. Act as the bridge between operational teams and cross functional partners, including Customer Experience, L&D and recruitment. Coordinate internal and external audits, ensuring adherence to policies, procedures and regulatory frameworks. Manage end to end operational workflows, driving process efficiency, automation, and scalable workflows. Lead operational readiness for onboarding new clients and ensure infrastructure and processes evolve in line with business growth. Collaborate with strategic account teams to ensure delivery meets client expectations and performance targets. Oversee successful rollout of new technology and system integrations, ensuring smooth implementation and operational handover. Ensure compliance with all relevant regulatory requirements, including data protection and operational governance. Maintain strong relationships with external legal partners and provide operational support on escalations and compliance queries. Manage relationships with third party partners and ensure service levels and performance commitments are met. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 07, 2026
Full time
Senior Operations Manager Senior Operations Manager Circa £70,000 - negotiable based on experience, with an annual bonus. Leeds Your new role Hays are supporting a growing national business with an office based in Leeds. They are looking for a dynamic Senior Operations Manager to lead end to end operational delivery, optimise processes, and drive a high performance culture across a fast growing, technology enabled organisation. This role oversees the day to day running of the Operations Centre and is responsible for people leadership, service performance, compliance, and continuous improvement. Key Responsibilities; Lead multi disciplinary teams across functions such as customer service, finance administration, auditing, data analysis, design, retention and new business. Drive measurable performance improvements through KPIs, coaching frameworks, and structured scorecards. Enhance customer experience outcomes (e.g. satisfaction, retention, first contact resolution) while balancing efficiency and service quality. Deliver accurate and insightful reporting to senior leadership and implement action plans that drive continuous improvement. Support the evolution of operational technology including CRM, telephony, digital communication tools, QA systems, analytics platforms and reporting dashboards. Act as the bridge between operational teams and cross functional partners, including Customer Experience, L&D and recruitment. Coordinate internal and external audits, ensuring adherence to policies, procedures and regulatory frameworks. Manage end to end operational workflows, driving process efficiency, automation, and scalable workflows. Lead operational readiness for onboarding new clients and ensure infrastructure and processes evolve in line with business growth. Collaborate with strategic account teams to ensure delivery meets client expectations and performance targets. Oversee successful rollout of new technology and system integrations, ensuring smooth implementation and operational handover. Ensure compliance with all relevant regulatory requirements, including data protection and operational governance. Maintain strong relationships with external legal partners and provide operational support on escalations and compliance queries. Manage relationships with third party partners and ensure service levels and performance commitments are met. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
HAMILTON ROWE RECRUITMENT SERVICES LTD
City, London
Assistant Property Manager Central London Up to £45,000 per annum Monday to Friday, 9:00am 5:30pm Role Overview: This role supports the day-to-day management of a high-profile, mixed-use estate within a dynamic urban environment. As an Assistant Property Manager, you will act as a key point of contact for occupiers and service partners, helping to ensure the estate is welcoming, safe, compliant, and professionally managed. You will work closely with the Property Manager to deliver excellent customer service, maintain strong stakeholder relationships, and support the smooth operation of property management activities. The role combines administrative rigour with hands-on engagement across compliance, ESG, finance, and occupier liaison. Key Responsibilities: Customer Service & Stakeholder Engagement: Act as a professional ambassador for the estate, demonstrating high standards of conduct and service at all times Build and maintain strong working relationships with occupiers, service partners, and internal teams Serve as a primary point of contact for property-related queries when the Property Manager is unavailable Support clear, consistent communication with occupiers regarding building matters and operational updates Property Operations & Administration: Provide day-to-day support to the Property Manager across all aspects of property management Ensure property records, systems, and databases are accurately maintained and kept up to date Take meeting minutes, track actions, and ensure follow-ups are completed within agreed timescales Ensure occupier handbooks, processes, and procedures are current and adhered to Compliance & Risk Management: Maintain compliance documentation and monitor statutory inspections and audits Schedule inspections and ensure follow-up actions are completed within required timeframes Monitor compliance and service performance systems to ensure standards are met Support contractor management, including escorting contractors, auditors, and insurers as required Monitor permits to work, ensuring permits are approved, closed, or rejected appropriately Financial & Commercial Support: Assist with service charge administration, including purchase order creation, invoice processing, and budget tracking Support regular reviews of service charge expenditure and cost control Develop an understanding of service charge budgeting and financial reporting Sustainability & ESG: Support the delivery of environmental, social, and governance (ESG) initiatives across the estate Promote sustainability objectives with occupiers and service partners Assist in embedding ESG principles into operational activities Systems & Helpdesk Oversight: Monitor the helpdesk daily to ensure service requests are actioned and occupiers kept informed Track work progress and follow up on outstanding issues to ensure timely resolution Team Support & Development: Assist with onboarding and induction of new team members Participate in training and professional development opportunities Work collaboratively within the wider estate management team Skills, Knowledge & Experience: Essential: Understanding of commercial property management principles Proven customer service experience in a property or facilities-related environment Strong administrative skills with high attention to detail Confident communicator with excellent interpersonal and written skills Proactive, positive attitude with a willingness to learn and develop Desirable: Experience supporting contract or contractor management Knowledge of service charge processes and budgeting Familiarity with RICS guidance on service charges Experience with permits to work, occupier fit-outs, and landlord works Interest in sustainability and ESG initiatives Basic knowledge of building services, maintenance, and statutory compliance IOSH Managing Safely or NEBOSH General Certificate Technical Skills: High proficiency in Microsoft Office 365 (Outlook, Teams, Excel, Word, SharePoint, OneDrive) Personal Attributes: Professional and measured approach Strong work ethic with the ability to work independently and collaboratively Organised, adaptable, and solutions-focused Committed to delivering high standards of service
Mar 07, 2026
Full time
Assistant Property Manager Central London Up to £45,000 per annum Monday to Friday, 9:00am 5:30pm Role Overview: This role supports the day-to-day management of a high-profile, mixed-use estate within a dynamic urban environment. As an Assistant Property Manager, you will act as a key point of contact for occupiers and service partners, helping to ensure the estate is welcoming, safe, compliant, and professionally managed. You will work closely with the Property Manager to deliver excellent customer service, maintain strong stakeholder relationships, and support the smooth operation of property management activities. The role combines administrative rigour with hands-on engagement across compliance, ESG, finance, and occupier liaison. Key Responsibilities: Customer Service & Stakeholder Engagement: Act as a professional ambassador for the estate, demonstrating high standards of conduct and service at all times Build and maintain strong working relationships with occupiers, service partners, and internal teams Serve as a primary point of contact for property-related queries when the Property Manager is unavailable Support clear, consistent communication with occupiers regarding building matters and operational updates Property Operations & Administration: Provide day-to-day support to the Property Manager across all aspects of property management Ensure property records, systems, and databases are accurately maintained and kept up to date Take meeting minutes, track actions, and ensure follow-ups are completed within agreed timescales Ensure occupier handbooks, processes, and procedures are current and adhered to Compliance & Risk Management: Maintain compliance documentation and monitor statutory inspections and audits Schedule inspections and ensure follow-up actions are completed within required timeframes Monitor compliance and service performance systems to ensure standards are met Support contractor management, including escorting contractors, auditors, and insurers as required Monitor permits to work, ensuring permits are approved, closed, or rejected appropriately Financial & Commercial Support: Assist with service charge administration, including purchase order creation, invoice processing, and budget tracking Support regular reviews of service charge expenditure and cost control Develop an understanding of service charge budgeting and financial reporting Sustainability & ESG: Support the delivery of environmental, social, and governance (ESG) initiatives across the estate Promote sustainability objectives with occupiers and service partners Assist in embedding ESG principles into operational activities Systems & Helpdesk Oversight: Monitor the helpdesk daily to ensure service requests are actioned and occupiers kept informed Track work progress and follow up on outstanding issues to ensure timely resolution Team Support & Development: Assist with onboarding and induction of new team members Participate in training and professional development opportunities Work collaboratively within the wider estate management team Skills, Knowledge & Experience: Essential: Understanding of commercial property management principles Proven customer service experience in a property or facilities-related environment Strong administrative skills with high attention to detail Confident communicator with excellent interpersonal and written skills Proactive, positive attitude with a willingness to learn and develop Desirable: Experience supporting contract or contractor management Knowledge of service charge processes and budgeting Familiarity with RICS guidance on service charges Experience with permits to work, occupier fit-outs, and landlord works Interest in sustainability and ESG initiatives Basic knowledge of building services, maintenance, and statutory compliance IOSH Managing Safely or NEBOSH General Certificate Technical Skills: High proficiency in Microsoft Office 365 (Outlook, Teams, Excel, Word, SharePoint, OneDrive) Personal Attributes: Professional and measured approach Strong work ethic with the ability to work independently and collaboratively Organised, adaptable, and solutions-focused Committed to delivering high standards of service
Your ideas for new ways of doing things will be valued, not ignored, so you ll get to make a difference. It's the chance to make the role your own too, as it s a newly created position. You ll be responsible to take control of escalations and be trusted to manage what s a priority. You ll work as part of a small team you ll be one of 12 but there s plenty of scope to develop your career in the business that s part of a much wider group. And it's a niche sector, so lots for you to learn. The extensive benefits package includes: a 10% bonus to top up your salary, 27 days of annual leave, 10% pension, membership to a gym that s just around the corner, health insurance, group income protection, and a day off a year to take part in voluntary work of your choice. You ll also have the flexibility to work from home two days a week. The role The Senior Client Administrator will support the Business Operations Manager and play an important part within the Operations function, responsible for overseeing day-to-day operational workflows, acting as a point of escalation, and ensuring consistently high standards of service delivery, accuracy, and compliance. What will you be doing? Managing the end-to-end administration of new business, renewals, and policy-related queries. Working alongside and providing additional support when needed to the client executives. Helping to improve and streamline current processes. Dealing with escalations and supporting the resolution of risks or issues. Maintaining accurate CRM records and running MI reports. Running quality assurance and audit activities, What's required: Great technical skills experience using Excel, Google Suite and CRM systems. Data/reporting skills you love an analytical task. The confidence to ask questions asking why will be encouraged. A great eye for detail to review applications and documentation and spot any inaccuracies. People skills to support, influence and provide the very best service to clients and stakeholders. Experience working in a regulated industry or in line with strict company/industry guidelines. The business It's the only one of their kind in the UK, with an excellent reputation for providing professional and personal service to private individuals. It operates on a 37.5 hour week and you ll work Monday to Friday, 9am to 5pm. To apply Please submit your CV or contact Inform Recruitment directly.
Mar 07, 2026
Full time
Your ideas for new ways of doing things will be valued, not ignored, so you ll get to make a difference. It's the chance to make the role your own too, as it s a newly created position. You ll be responsible to take control of escalations and be trusted to manage what s a priority. You ll work as part of a small team you ll be one of 12 but there s plenty of scope to develop your career in the business that s part of a much wider group. And it's a niche sector, so lots for you to learn. The extensive benefits package includes: a 10% bonus to top up your salary, 27 days of annual leave, 10% pension, membership to a gym that s just around the corner, health insurance, group income protection, and a day off a year to take part in voluntary work of your choice. You ll also have the flexibility to work from home two days a week. The role The Senior Client Administrator will support the Business Operations Manager and play an important part within the Operations function, responsible for overseeing day-to-day operational workflows, acting as a point of escalation, and ensuring consistently high standards of service delivery, accuracy, and compliance. What will you be doing? Managing the end-to-end administration of new business, renewals, and policy-related queries. Working alongside and providing additional support when needed to the client executives. Helping to improve and streamline current processes. Dealing with escalations and supporting the resolution of risks or issues. Maintaining accurate CRM records and running MI reports. Running quality assurance and audit activities, What's required: Great technical skills experience using Excel, Google Suite and CRM systems. Data/reporting skills you love an analytical task. The confidence to ask questions asking why will be encouraged. A great eye for detail to review applications and documentation and spot any inaccuracies. People skills to support, influence and provide the very best service to clients and stakeholders. Experience working in a regulated industry or in line with strict company/industry guidelines. The business It's the only one of their kind in the UK, with an excellent reputation for providing professional and personal service to private individuals. It operates on a 37.5 hour week and you ll work Monday to Friday, 9am to 5pm. To apply Please submit your CV or contact Inform Recruitment directly.
Admin Officer: Uxbridge County Court Contract: September 2026 Salary: 15.59 per hour Location: Hayes, West London 5 days' work setting This is a temporary contract role until September 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a six month duration with a possible extension offering 5 days in office work setting and a London location. (Hayes) Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Mar 07, 2026
Seasonal
Admin Officer: Uxbridge County Court Contract: September 2026 Salary: 15.59 per hour Location: Hayes, West London 5 days' work setting This is a temporary contract role until September 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a six month duration with a possible extension offering 5 days in office work setting and a London location. (Hayes) Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Are you an experienced Administrator with a good eye for detail, and looking for a role working 4 days a week? Would you like to work for a Not for Profit organisation that makes a real difference to peoples lives? Are you available for a temp role for around 4 weeks, possibly longer? If so, this could be the role for you. What will you be doing as a Learning and Development Administrator? Working within the L+D team, you will be carrying out a varied administration role with a focus on inputting and reporting of data. Duties will include: Updating databases to help produce and update training records Inputting data to create reports Updating starters and leavers to ensure the training system is maintained Highlighting outstanding training issues to the manager including missing / incomplete training Assisting with the booking and preparation of training rooms and materials and booking staff onto sessions Managing bookings for allocated workshops and L&D calendar Updating trainers information to assist the planning and allocation of training Producing course reports to support scheduling Producing training contract and inspection reports Occasionally attending meetings and taking notes Providing general admin support We would LOVE to hear from you if you have the following skills and experience: Strong administration experience A background in HR, L&D or some other form of admin role handling data would be beneficial Strong skills working in Excel Comfortable using Word and Email Accurate with an excellent eye for detail Able to work 4 days a week What will you get in return for your work as a Learning and Development Administrator? An hourly pay rate of 12.21 Holiday pay Free parking Pension scheme If this sounds like a Learning and Development Administrator role you would love, please send your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Mar 07, 2026
Seasonal
Are you an experienced Administrator with a good eye for detail, and looking for a role working 4 days a week? Would you like to work for a Not for Profit organisation that makes a real difference to peoples lives? Are you available for a temp role for around 4 weeks, possibly longer? If so, this could be the role for you. What will you be doing as a Learning and Development Administrator? Working within the L+D team, you will be carrying out a varied administration role with a focus on inputting and reporting of data. Duties will include: Updating databases to help produce and update training records Inputting data to create reports Updating starters and leavers to ensure the training system is maintained Highlighting outstanding training issues to the manager including missing / incomplete training Assisting with the booking and preparation of training rooms and materials and booking staff onto sessions Managing bookings for allocated workshops and L&D calendar Updating trainers information to assist the planning and allocation of training Producing course reports to support scheduling Producing training contract and inspection reports Occasionally attending meetings and taking notes Providing general admin support We would LOVE to hear from you if you have the following skills and experience: Strong administration experience A background in HR, L&D or some other form of admin role handling data would be beneficial Strong skills working in Excel Comfortable using Word and Email Accurate with an excellent eye for detail Able to work 4 days a week What will you get in return for your work as a Learning and Development Administrator? An hourly pay rate of 12.21 Holiday pay Free parking Pension scheme If this sounds like a Learning and Development Administrator role you would love, please send your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
We are looking for a part-time Social Events Organiser to join one of the largest and oldest friendly societies in the UK, within the North London District. The Society aim is to improve the quality of life for their members through active social involvement, care support and a range of financial benefits and services to members in North London. The hours and rewards The position of Social Events Organiser is for an average 20 hours per week. You'll be predominantly working remotely from home although travel to events will be expected. The role is permanent, based on a successful probationary period. The rate of pay is £17 per hour, and all out of pocket expense will be reimbursed. You will be expected to work on your own initiative with a flexible approach. Hours may include some weekend and evening work in line with our service delivery. The role As Social Events Organiser you will have a key role supporting their existing members to get social and active, as well as bring in new members to enjoy what the Society has to offer. You will: Have an active role in developing the Branch to achieve its full potential Aim to establish new groupings in relevant areas Be a highly social and caring person to create fun and friendships Demonstrate a sympathetic position to the ethos of the Society Become familiar with the Society s values and want to become a member yourself Key responsibilities Being involved in the creation/execution of a social and membership development plan Research the interests, hobbies, age and geographic spread of the membership to organise social events which appropriately reflect their interests and location Take bookings, contact members to remind them about forthcoming events and undertake follow up thank you calls Develop relationships and network with local like-minded organisations to increase awareness of the Branch and its activities Produce a branded events diary and keeping the Events Booking System up to date Support social committee members and proactively encourage other members to volunteer Attend social committee meetings and events About you As a Social Events Organiser, you must have/be: A good working knowledge of Microsoft Office, email, internet and social media (Facebook in particular) A full clean driving licence and access to a car Excellent interpersonal skills and enjoys meeting new people, ensuring that everyone feels part of any event Able to budget effectively and manage money Flexible and prepared to work evenings and weekends A proven ability to work to deadlines without supervision Strong organisational skills Persuasive and confident about putting fresh ideas forward Resourceful and able to overcome challenges Willing to work with a range of people with different backgrounds and social circumstances How to Apply Please note that eRecruitSmart is advertising the role of Social Events Organiser on behalf of the Hiring Company. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside within a reasonable commute of Islington and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
Mar 07, 2026
Full time
We are looking for a part-time Social Events Organiser to join one of the largest and oldest friendly societies in the UK, within the North London District. The Society aim is to improve the quality of life for their members through active social involvement, care support and a range of financial benefits and services to members in North London. The hours and rewards The position of Social Events Organiser is for an average 20 hours per week. You'll be predominantly working remotely from home although travel to events will be expected. The role is permanent, based on a successful probationary period. The rate of pay is £17 per hour, and all out of pocket expense will be reimbursed. You will be expected to work on your own initiative with a flexible approach. Hours may include some weekend and evening work in line with our service delivery. The role As Social Events Organiser you will have a key role supporting their existing members to get social and active, as well as bring in new members to enjoy what the Society has to offer. You will: Have an active role in developing the Branch to achieve its full potential Aim to establish new groupings in relevant areas Be a highly social and caring person to create fun and friendships Demonstrate a sympathetic position to the ethos of the Society Become familiar with the Society s values and want to become a member yourself Key responsibilities Being involved in the creation/execution of a social and membership development plan Research the interests, hobbies, age and geographic spread of the membership to organise social events which appropriately reflect their interests and location Take bookings, contact members to remind them about forthcoming events and undertake follow up thank you calls Develop relationships and network with local like-minded organisations to increase awareness of the Branch and its activities Produce a branded events diary and keeping the Events Booking System up to date Support social committee members and proactively encourage other members to volunteer Attend social committee meetings and events About you As a Social Events Organiser, you must have/be: A good working knowledge of Microsoft Office, email, internet and social media (Facebook in particular) A full clean driving licence and access to a car Excellent interpersonal skills and enjoys meeting new people, ensuring that everyone feels part of any event Able to budget effectively and manage money Flexible and prepared to work evenings and weekends A proven ability to work to deadlines without supervision Strong organisational skills Persuasive and confident about putting fresh ideas forward Resourceful and able to overcome challenges Willing to work with a range of people with different backgrounds and social circumstances How to Apply Please note that eRecruitSmart is advertising the role of Social Events Organiser on behalf of the Hiring Company. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside within a reasonable commute of Islington and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
Entry Level Administrator 21,000 - 25,000 per annum Brentwood, Essex Monday-Thursday, 9am-5:30pm & Friday, 9am- 5pm My client, a successful and friendly business based in Brentwood, is offering an excellent opportunity for a driven individual who is eager to kick start their career! They are currently seeking a dynamic and motivated Entry Level Administrator to join their team on a full-time, permanent basis. As an Entry Level Administrator, you will play a vital role in supporting the smooth operation of the company's administrative tasks. This is an exceptional chance for you to gain hands-on experience and grow professionally within a supportive and collaborative environment. Key Responsibilities: Update information on the company's in-house system, ensuring accuracy. Produce reports utilising Excel, providing valuable insights to support decision-making. Cross-reference information with the database to maintain data integrity. Perform data entry tasks efficiently and with great attention to detail. Respond promptly and professionally to client queries, offering superior customer service. Work towards assigned deadlines and contribute to the achievement of team objectives. Collaborate closely with the data team, fostering effective communication and teamwork. Analyse data, identify anomalies, and liaise with Account Managers and the IT Team to ensure accurate and reliable data for our clients. My client values their employees' well-being and provide a range of attractive benefits including 25 days' holiday, private medical cover, and a pension scheme. Additionally, you'll enjoy a friendly and supportive work environment where progression opportunities are readily available. Qualifications and Skills: Excellent organisational and time management abilities. Proficiency in Microsoft Office suite, particularly Excel. Strong attention to detail and accuracy. Effective communication skills, both written and verbal. Ability to work collaboratively in a team environment. Analytical mindset with the ability to identify and resolve issues. Prior experience in data entry or administration is advantageous but not essential. If you are an enthusiastic individual looking for an amazing opportunity to launch your career, then this role as an Entry Level Administrator is perfect for you! Don't miss the chance to join a fantastic team and take the first step towards a successful future. To apply, please submit your CV outlining your relevant skills and experience. We look forward to hearing from you! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 07, 2026
Full time
Entry Level Administrator 21,000 - 25,000 per annum Brentwood, Essex Monday-Thursday, 9am-5:30pm & Friday, 9am- 5pm My client, a successful and friendly business based in Brentwood, is offering an excellent opportunity for a driven individual who is eager to kick start their career! They are currently seeking a dynamic and motivated Entry Level Administrator to join their team on a full-time, permanent basis. As an Entry Level Administrator, you will play a vital role in supporting the smooth operation of the company's administrative tasks. This is an exceptional chance for you to gain hands-on experience and grow professionally within a supportive and collaborative environment. Key Responsibilities: Update information on the company's in-house system, ensuring accuracy. Produce reports utilising Excel, providing valuable insights to support decision-making. Cross-reference information with the database to maintain data integrity. Perform data entry tasks efficiently and with great attention to detail. Respond promptly and professionally to client queries, offering superior customer service. Work towards assigned deadlines and contribute to the achievement of team objectives. Collaborate closely with the data team, fostering effective communication and teamwork. Analyse data, identify anomalies, and liaise with Account Managers and the IT Team to ensure accurate and reliable data for our clients. My client values their employees' well-being and provide a range of attractive benefits including 25 days' holiday, private medical cover, and a pension scheme. Additionally, you'll enjoy a friendly and supportive work environment where progression opportunities are readily available. Qualifications and Skills: Excellent organisational and time management abilities. Proficiency in Microsoft Office suite, particularly Excel. Strong attention to detail and accuracy. Effective communication skills, both written and verbal. Ability to work collaboratively in a team environment. Analytical mindset with the ability to identify and resolve issues. Prior experience in data entry or administration is advantageous but not essential. If you are an enthusiastic individual looking for an amazing opportunity to launch your career, then this role as an Entry Level Administrator is perfect for you! Don't miss the chance to join a fantastic team and take the first step towards a successful future. To apply, please submit your CV outlining your relevant skills and experience. We look forward to hearing from you! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 07, 2026
Full time
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Payroll administrator Your new company A well-established accountancy practice based in Greater Belfast is seeking a part-time payroll administrator to report to the payroll manager. Your new role The ideal candidate will have experience of running various pay frequencies for small and medium-sized businesses in Northern Ireland, providing administration for all aspects of our client's payroll services function. They will have an excellent work ethos and a thirst for knowledge. What you'll need to succeed Role overview: Liaise with clients for payrolls.Update spreadsheet of payrolls to be processed.Enter any new employees onto software using Starter Checklist and/or P45.Check HMRC for any student loans or tax code changes.Process payrolls to the deadline required by the client.Calculate employees' salaries as per instructions from clients, e.g., sick pay holidays, SMP etc.Take client phone calls ref payroll queries.Calls to HMRC for any PAYE queries on behalf of clients.Send Copy payslips, P45's P60's as and when requested.Process year ends.Email/upload P60's at year-end.Pension contributions from employees and employers are uploaded to the client's respective pension scheme.Complete pension regulator declaration of compliance for clients when due prior to re-enrolment date.Ad hoc duties as and when required.Essential eligibility criteria:At least 3 years' experience in an accountancy practice/payroll bureau.Previous experience of being the first point of contact with clients or employees.Previous experience of payroll processing in a computerised payroll environment.Good working knowledge of practical payroll matters and current legislation.Excellent IT skills, especially in Microsoft Excel and Word.Attention to detail.Good problem-solving and planning skills.An ability to work independently and as part of a team.Desirable Criteria:Experience with Sage Bureau Manager/Sage 50 Payroll,Experience with Micropay, Thesaurus and Xero would be an advantage.RoI payroll experience an advantage What you'll get in return Free parking Competitive salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 07, 2026
Full time
Payroll administrator Your new company A well-established accountancy practice based in Greater Belfast is seeking a part-time payroll administrator to report to the payroll manager. Your new role The ideal candidate will have experience of running various pay frequencies for small and medium-sized businesses in Northern Ireland, providing administration for all aspects of our client's payroll services function. They will have an excellent work ethos and a thirst for knowledge. What you'll need to succeed Role overview: Liaise with clients for payrolls.Update spreadsheet of payrolls to be processed.Enter any new employees onto software using Starter Checklist and/or P45.Check HMRC for any student loans or tax code changes.Process payrolls to the deadline required by the client.Calculate employees' salaries as per instructions from clients, e.g., sick pay holidays, SMP etc.Take client phone calls ref payroll queries.Calls to HMRC for any PAYE queries on behalf of clients.Send Copy payslips, P45's P60's as and when requested.Process year ends.Email/upload P60's at year-end.Pension contributions from employees and employers are uploaded to the client's respective pension scheme.Complete pension regulator declaration of compliance for clients when due prior to re-enrolment date.Ad hoc duties as and when required.Essential eligibility criteria:At least 3 years' experience in an accountancy practice/payroll bureau.Previous experience of being the first point of contact with clients or employees.Previous experience of payroll processing in a computerised payroll environment.Good working knowledge of practical payroll matters and current legislation.Excellent IT skills, especially in Microsoft Excel and Word.Attention to detail.Good problem-solving and planning skills.An ability to work independently and as part of a team.Desirable Criteria:Experience with Sage Bureau Manager/Sage 50 Payroll,Experience with Micropay, Thesaurus and Xero would be an advantage.RoI payroll experience an advantage What you'll get in return Free parking Competitive salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
