Commercial Claims Handler

Desk-Based Commercial Property Claims Handler

Are you an experienced Commercial Property Claims professional looking to manage claims end-to-end in a fully remote role?

Do you enjoy making early liability decisions, controlling costs, and driving claims forward using modern digital tools?

We are recruiting a Desk-Based Commercial Property Claims Adjuster / Claims Handler on behalf of a forward-thinking and technology-driven claims operation, offering the opportunity to join a modern team focused on efficiency, service excellence, and technical quality.

This is a fully remote position for UK-based candidates.

What you will do:

• Manage a portfolio of commercial property claims from first notification through to settlement and closure
• Make well-reasoned early decisions on coverage, liability, reserves, and contractor involvement
• Utilise video technology and digital tools to conduct virtual site assessments and customer discussions
• Coordinate and monitor suppliers to ensure high-quality, cost-effective repair and restoration outcomes
• Act as the central point of contact for clients, brokers, policyholders, and suppliers throughout the claim lifecycle
• Maintain strict control over costs, documentation, diary management, and service level requirements
• Provide clear communication, accurate reporting, and proactive claim progression at all stages
• Demonstrate flexibility and resilience during peak and surge periods

This role offers a competitive salary, 25 days' holiday plus bank holidays, private medical cover, life assurance, pension, and ongoing professional development support.

To have your CV reviewed within 24 hours, please apply today