Job Description Job Title: Finance and Operations Manager for the Sisters of Our Lady of the Missions (RNDM) Accountable to: Province Leadership Team and Trustees of the Charity Hours of Work: 32 hours per week (worked over 4 days) Remuneration: £56,216 (based on full-time rate of £65,000) Base: Harrow Wealdstone, North London and home working Please email for application form Role Summary: The Finance and Operations Manager is responsible for safeguarding the financial affairs of the province, under the direction of the province leader and her Team, according to congregation policy. Directives 86 . The postholder will, on behalf of the Provincial, be responsible for governance, operational management. planning, risk management, staff management and administration of the Charity's resources. They will work closely with other key staff including the Care Manager, Finance Officer/Bookkeeper, HR Advisor and external professionals. Key Responsibilities: 1. Strategic Planning and Leadership Directly contribute to and lead aspects of the Province's strategic planning process to ensure the aims of the Province and hence the Charity are achieved and maintained. Represent the Charity with external organisations as and when required. Advise on any significant financial, governance and risk issues, making recommendations as appropriate. Provide clear and succinct papers to the Provincial and Team to advise on and improve operational management. Maintain professional relationships and meet regularly with the Charity's investment managers, bankers, auditors and other stakeholders Regularly review the investment portfolio and policy, and in conjunction with the investment managers, advise on changes to growth and income projections and their implications 2. Management of Financial processes and controls Review the established financial framework identifying any areas of risk Make recommendations to improve financial systems and controls to guide the Charity's financial decision-making. Manage the internal control system for the Provincial Fund and Communities by applying the systems and procedures stated in the current version of the Accounting and Procedures Manual putting forward any suggested amendments to those procedures for approval by the trustees. Oversee all accounts held by the Congregation including the Solidarity Mission Fund. Be responsible for the accounting procedures and key internal controls at Community and Provincial Fund level, to be able to assure the Provincial that the Charity's financial integrity is sound. Ensure all information is being recorded onto the Sage accounting system and that regular routine reports are provided by the finance officer Ensure that payroll information is recorded and processed accurately Liaising with the Senior Management Team and other budget holders, prepare and present the Charity's draft annual budget for discussion and approval by the Trustees Prepare quarterly management accounts for the Provincial Fund (to include a full reconciliation of investments to investment manager reports) and present these to the trustees together with a commentary and comparison to budget. Prepare the year end statutory accounts, liaise with the auditors over the annual audit thereof. Ensure the annual accounts, annual returns and other necessary filings are submitted to the Charity Commission as appropriate. Ensure all payments to HMRC and Pension providers are made in a timely way As required act as a signatory on community and Province bank accounts in a manner consistent with the Scheme of Delegation and bank mandates. Process, and authorise payments, including on-line banking and sign cheques as required for Community and Province level in accordance with the agreed Scheme of Delegation and bank mandates. Support Community Bursars and Finance Officer in Sturry. 3. Management and Employment of Staff in Harrow Wealdstone and on the Sturry site With the support of the Local Leader, legal and Human Resources Advisors, systematically review employment policies and recruitment procedures ensuring they are appropriate and meet current legislation and best practice. Review the current secretariat structure and make proposals to ensure that the support requirements and services needed by the Provincial and Trustees are met. As Required, to take minutes of key meetings and/or to organise this to be carried out by members of the secretariat. Visit the site in Sturry on a regular basis and work with the Care Manager on any issues that have financial and operational implications Liaise with the Care Manager regarding the Home's financial requirements and budget as necessary. Attend senior management team meetings Liaise with legal and Human Resources Advisor on employment and operational matters as necessary Manage the IT contract and make costed proposals for improvements and updating. Ensure the Provincial is fully informed and consulted on any operational changes to working arrangements to ensure the needs of the sisters remains the priority To provide advice and make proposals on finance matters including annual staff pay reviews making written proposals to the Trustees. Liaise directly with the Care Manager and Finance officer in the care home in Sturry and include them in budgetary planning. Liaise with Archivist as required on the Sturry site Consider and make proposals for new and updated finance and other technology and systems to improve services. 4. Management of Property Support the Provincial to establish and develop their community property maintenance plans. Liaise with Insurance providers to ensure cover provided is adequate and proportionate to risk Liaise with external contractors' property maintenance providers, appointed by the Trustees, to ensure work is to a good standard and that value for money is being achieved. Regularly review the contracts with external property maintenance providers. Share health and safety information with the Provincial and Leadership Team. 5. Safeguarding Manage the Safeguarding lead and ensure regular reports are provided Ensure safe recruitment processes are in place and that DBS checks and training are carried out and documented for all staff and sisters Work within the agreed safeguarding policy and action plan. Attend training as required 6. General (a) Undertake continuous professional development and training to ensure knowledge is kept up-to-date. (b) Ensure accountancy registration is maintained and practice is updated Person Specification for Finance and Operations Manager for The Congregation of Sisters of Our Lady of the Missions CIO A qualified accountant, ACCA, CIMA or equivalent with at least 5 years' experience of working at a senior management level. Experience of strategic planning and risk management. Knowledge of Investments & investment accounting. Understanding of regulatory compliance and the requirements of the Charity Commission. Experience of working with Auditors and Investment Partners. Ability to work under own initiative to broad agreed guidelines. Excellent communication skills and the ability to work across all levels of the organisation. Excellent organisational and time management skills with the ability to manage a heavy workload and deal with competing priorities. Strong communication skills with senior managers, trustees and staff. Confident practitioner who is able to contribute ideas and bring their experience to the benefit of the Charity. Flexible and adaptable approach to working hours and job requirements. Ability to present information and to explain financial processes and systems to non-finance colleagues. High level of proficiency with accounting software, such as Sage and lastly, Excellent IT skills. Demonstrates commitment to the Charity's mission.
May 11, 2026
Full time
Job Description Job Title: Finance and Operations Manager for the Sisters of Our Lady of the Missions (RNDM) Accountable to: Province Leadership Team and Trustees of the Charity Hours of Work: 32 hours per week (worked over 4 days) Remuneration: £56,216 (based on full-time rate of £65,000) Base: Harrow Wealdstone, North London and home working Please email for application form Role Summary: The Finance and Operations Manager is responsible for safeguarding the financial affairs of the province, under the direction of the province leader and her Team, according to congregation policy. Directives 86 . The postholder will, on behalf of the Provincial, be responsible for governance, operational management. planning, risk management, staff management and administration of the Charity's resources. They will work closely with other key staff including the Care Manager, Finance Officer/Bookkeeper, HR Advisor and external professionals. Key Responsibilities: 1. Strategic Planning and Leadership Directly contribute to and lead aspects of the Province's strategic planning process to ensure the aims of the Province and hence the Charity are achieved and maintained. Represent the Charity with external organisations as and when required. Advise on any significant financial, governance and risk issues, making recommendations as appropriate. Provide clear and succinct papers to the Provincial and Team to advise on and improve operational management. Maintain professional relationships and meet regularly with the Charity's investment managers, bankers, auditors and other stakeholders Regularly review the investment portfolio and policy, and in conjunction with the investment managers, advise on changes to growth and income projections and their implications 2. Management of Financial processes and controls Review the established financial framework identifying any areas of risk Make recommendations to improve financial systems and controls to guide the Charity's financial decision-making. Manage the internal control system for the Provincial Fund and Communities by applying the systems and procedures stated in the current version of the Accounting and Procedures Manual putting forward any suggested amendments to those procedures for approval by the trustees. Oversee all accounts held by the Congregation including the Solidarity Mission Fund. Be responsible for the accounting procedures and key internal controls at Community and Provincial Fund level, to be able to assure the Provincial that the Charity's financial integrity is sound. Ensure all information is being recorded onto the Sage accounting system and that regular routine reports are provided by the finance officer Ensure that payroll information is recorded and processed accurately Liaising with the Senior Management Team and other budget holders, prepare and present the Charity's draft annual budget for discussion and approval by the Trustees Prepare quarterly management accounts for the Provincial Fund (to include a full reconciliation of investments to investment manager reports) and present these to the trustees together with a commentary and comparison to budget. Prepare the year end statutory accounts, liaise with the auditors over the annual audit thereof. Ensure the annual accounts, annual returns and other necessary filings are submitted to the Charity Commission as appropriate. Ensure all payments to HMRC and Pension providers are made in a timely way As required act as a signatory on community and Province bank accounts in a manner consistent with the Scheme of Delegation and bank mandates. Process, and authorise payments, including on-line banking and sign cheques as required for Community and Province level in accordance with the agreed Scheme of Delegation and bank mandates. Support Community Bursars and Finance Officer in Sturry. 3. Management and Employment of Staff in Harrow Wealdstone and on the Sturry site With the support of the Local Leader, legal and Human Resources Advisors, systematically review employment policies and recruitment procedures ensuring they are appropriate and meet current legislation and best practice. Review the current secretariat structure and make proposals to ensure that the support requirements and services needed by the Provincial and Trustees are met. As Required, to take minutes of key meetings and/or to organise this to be carried out by members of the secretariat. Visit the site in Sturry on a regular basis and work with the Care Manager on any issues that have financial and operational implications Liaise with the Care Manager regarding the Home's financial requirements and budget as necessary. Attend senior management team meetings Liaise with legal and Human Resources Advisor on employment and operational matters as necessary Manage the IT contract and make costed proposals for improvements and updating. Ensure the Provincial is fully informed and consulted on any operational changes to working arrangements to ensure the needs of the sisters remains the priority To provide advice and make proposals on finance matters including annual staff pay reviews making written proposals to the Trustees. Liaise directly with the Care Manager and Finance officer in the care home in Sturry and include them in budgetary planning. Liaise with Archivist as required on the Sturry site Consider and make proposals for new and updated finance and other technology and systems to improve services. 4. Management of Property Support the Provincial to establish and develop their community property maintenance plans. Liaise with Insurance providers to ensure cover provided is adequate and proportionate to risk Liaise with external contractors' property maintenance providers, appointed by the Trustees, to ensure work is to a good standard and that value for money is being achieved. Regularly review the contracts with external property maintenance providers. Share health and safety information with the Provincial and Leadership Team. 5. Safeguarding Manage the Safeguarding lead and ensure regular reports are provided Ensure safe recruitment processes are in place and that DBS checks and training are carried out and documented for all staff and sisters Work within the agreed safeguarding policy and action plan. Attend training as required 6. General (a) Undertake continuous professional development and training to ensure knowledge is kept up-to-date. (b) Ensure accountancy registration is maintained and practice is updated Person Specification for Finance and Operations Manager for The Congregation of Sisters of Our Lady of the Missions CIO A qualified accountant, ACCA, CIMA or equivalent with at least 5 years' experience of working at a senior management level. Experience of strategic planning and risk management. Knowledge of Investments & investment accounting. Understanding of regulatory compliance and the requirements of the Charity Commission. Experience of working with Auditors and Investment Partners. Ability to work under own initiative to broad agreed guidelines. Excellent communication skills and the ability to work across all levels of the organisation. Excellent organisational and time management skills with the ability to manage a heavy workload and deal with competing priorities. Strong communication skills with senior managers, trustees and staff. Confident practitioner who is able to contribute ideas and bring their experience to the benefit of the Charity. Flexible and adaptable approach to working hours and job requirements. Ability to present information and to explain financial processes and systems to non-finance colleagues. High level of proficiency with accounting software, such as Sage and lastly, Excellent IT skills. Demonstrates commitment to the Charity's mission.
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
May 11, 2026
Full time
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
May 10, 2026
Full time
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 10, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Adecco are recruiting on behalf of Ealing Council for a Prevent & Hate Crime Officer to join the Safer Communities Department . Contract Details: Type: Temporary Pay: 20.96 per hour (PAYE) / 27.89 per hour (Umbrella) Location: Perceval House, Ealing Working Arrangements: Hybrid, 1- 2 days per week in the office Hours: Part Time role working, 21 hours per week This is a key role supporting Ealing Council's work on Prevent, counter terrorism (CONTEST), and hate crime , helping to build strong community resilience and safeguard vulnerable individuals. About the Role The Community Resilience Support Officer will play a central role in supporting the delivery of the council's Counter-Terrorism strategy (CONTEST), including leading the coordination of Ealing's multi-agency Channel Panel for individuals vulnerable to radicalisation. The role also supports the development and delivery of the council's Hate Crime Strategy , coordinating partnership boards, stakeholder engagement, and awareness campaigns across the borough. This post is subject to safer recruitment practices and requires a Disclosure and Barring Service (DBS) check . Key Responsibilities Coordinate Ealing's CONTEST Board , Channel Panel , and Hate Crime Partnership meetings, including agendas, minutes, and reports for senior leadership Manage information sharing for Channel and safeguarding panels Maintain quarterly forward plans and team activity schedules Oversee shared digital work spaces and Prevent and Community Resilience mailboxes Support monitoring and reporting for the Community Cohesion Resilience Programme Develop and maintain databases to track delivery and outcomes Communicate effectively with internal and external stakeholders Build community links and encourage civil society participation in resilience initiatives Support the establishment of a Community Resilience Forum Contribute to local risk assessments and action plans for Prevent and hate crime Design and distribute feedback surveys using Microsoft Forms Conduct project visits to ensure quality assurance Produce monthly tension logs and quarterly service reports Promote equality, diversity, and inclusion in all work Ensure compliance with GDPR, confidentiality, and health & safety requirements Support ad hoc duties within the Community Resilience Team as required Key Relationships You will work closely with: Children's Services, Adult Social Care, Housing, Youth Justice, Public Health, and Community Safety Voluntary and faith sector organisations Metropolitan Police Service and Probation NHS partners and Integrated Care Boards Schools, colleges, and the University of West London Essential Knowledge, Skills and Experience Sound knowledge of hate crime and the Prevent strand of the UK Government's counter-terrorism strategy Excellent written and verbal communication skills, including report writing and minute-taking Experience managing projects, coordinating events, and meeting deadlines Ability to analyse and present data to inform decision-making Strong partnership-working and influencing skills Confident use of Microsoft Office, web tools, and social media Educated to degree level or equivalent in a relevant field Experience delivering public safety or community resilience initiatives, ideally in a local authority or multi-agency environment Experience designing and delivering workshops or training sessions Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 07, 2026
Seasonal
Adecco are recruiting on behalf of Ealing Council for a Prevent & Hate Crime Officer to join the Safer Communities Department . Contract Details: Type: Temporary Pay: 20.96 per hour (PAYE) / 27.89 per hour (Umbrella) Location: Perceval House, Ealing Working Arrangements: Hybrid, 1- 2 days per week in the office Hours: Part Time role working, 21 hours per week This is a key role supporting Ealing Council's work on Prevent, counter terrorism (CONTEST), and hate crime , helping to build strong community resilience and safeguard vulnerable individuals. About the Role The Community Resilience Support Officer will play a central role in supporting the delivery of the council's Counter-Terrorism strategy (CONTEST), including leading the coordination of Ealing's multi-agency Channel Panel for individuals vulnerable to radicalisation. The role also supports the development and delivery of the council's Hate Crime Strategy , coordinating partnership boards, stakeholder engagement, and awareness campaigns across the borough. This post is subject to safer recruitment practices and requires a Disclosure and Barring Service (DBS) check . Key Responsibilities Coordinate Ealing's CONTEST Board , Channel Panel , and Hate Crime Partnership meetings, including agendas, minutes, and reports for senior leadership Manage information sharing for Channel and safeguarding panels Maintain quarterly forward plans and team activity schedules Oversee shared digital work spaces and Prevent and Community Resilience mailboxes Support monitoring and reporting for the Community Cohesion Resilience Programme Develop and maintain databases to track delivery and outcomes Communicate effectively with internal and external stakeholders Build community links and encourage civil society participation in resilience initiatives Support the establishment of a Community Resilience Forum Contribute to local risk assessments and action plans for Prevent and hate crime Design and distribute feedback surveys using Microsoft Forms Conduct project visits to ensure quality assurance Produce monthly tension logs and quarterly service reports Promote equality, diversity, and inclusion in all work Ensure compliance with GDPR, confidentiality, and health & safety requirements Support ad hoc duties within the Community Resilience Team as required Key Relationships You will work closely with: Children's Services, Adult Social Care, Housing, Youth Justice, Public Health, and Community Safety Voluntary and faith sector organisations Metropolitan Police Service and Probation NHS partners and Integrated Care Boards Schools, colleges, and the University of West London Essential Knowledge, Skills and Experience Sound knowledge of hate crime and the Prevent strand of the UK Government's counter-terrorism strategy Excellent written and verbal communication skills, including report writing and minute-taking Experience managing projects, coordinating events, and meeting deadlines Ability to analyse and present data to inform decision-making Strong partnership-working and influencing skills Confident use of Microsoft Office, web tools, and social media Educated to degree level or equivalent in a relevant field Experience delivering public safety or community resilience initiatives, ideally in a local authority or multi-agency environment Experience designing and delivering workshops or training sessions Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
This role has a starting salary of £53,713 per annum, based on a 36-hour working week. This is a 24-month fixed-term contract. We are excited to be hiring a new Senior Change and Improvement Officer to help discharge adult education functions and funding devolved from the UK Govt to Surrey County Council. The contractual base will be Woodhatch Place, Reigate. The role is hybrid with at least one day in Woodhatch (usually Tuesday), combined with regular attendance at meetings, workshops and events across the county, which may require travel across the county. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the team This post sits within the Council's Economy & Growth service and plays a key role in driving inclusive and sustainable growth in line with Surrey's wider economic ambitions. The service works across the organisation as One Council to deliver strategic priorities that grow the economy while ensuring no one is left behind. We provide strategic services spanning business support, innovation, skills and employment, working with partners and major employers to champion and future proof the county's economy. Surrey is home to 110,000 businesses, supports 1.2 million residents and contributes £50bn annually to the UK economy. Working closely with employers, providers and partners, the team delivers the Council's devolved adult education functions, aligning skills provision with pathways into work and empowering residents to achieve sustainable employment. Make a real difference to people living, learning and working in Surrey Surrey County Council is committed to ensuring residents can access the skills they need to enter, progress in and sustain meaningful employment, while employers can access the workforce they need. Through devolved adult education funding, Surrey is shaping skills and employment support around local needs to drive economic growth for all. About the role This is a highly visible role with significant interest from senior political leaders, local partners and wider stakeholders. Working in the Council's Economy & Growth team, you will be responsible for leading strands of the adult skills transformation strategy; driving improvements in employer engagement, provider capacity/capability, programme design and system collaboration; and co-designing skills provision to ensure Surrey's residents and employers can benefit from high quality and inclusive training opportunities. The Senior Change and Improvement Officer will be expected to work horizontally across Economy & Growth and other Council services, contributing to the team's collectively owned outcomes and helping to integrate change into complementary employment and business support programmes. Key responsibilities and outcomes: Deliver skills transformation initiatives aligned to Surrey's Skills for Jobs strategy. Build effective employer, provider and stakeholder partnerships to support co design and engagement. Use data and insight to inform commissioning, provider development and decision making. Support change management and operational delivery to address skills gaps and improve outcomes. Contribute to joined up Economy & Growth delivery, including cross cutting programmes. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience delivering change and improvement in skills, employability or a similar public service area. Good understanding of adult skills, labour markets and employer demand. Ability to build effective partnerships and working relationships. Confident using data and insight to inform action. Strong communication, organisation and collaborative skills. To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Provide examples (up to three) of transformation projects/programmes you have led or contributed to. What was your role, what changed as a result and how did you sustain long term impact? Describe your experience of working with employers to drive a complex multi-stakeholder project or programme. What was your role and how did you ensure employer input translated into real changes in delivery and outcomes? This advert will close at 23:59 on Sunday 17th May 2026, with interviews currently scheduled to take place on Tuesday 2nd June. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we are committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 07, 2026
Full time
This role has a starting salary of £53,713 per annum, based on a 36-hour working week. This is a 24-month fixed-term contract. We are excited to be hiring a new Senior Change and Improvement Officer to help discharge adult education functions and funding devolved from the UK Govt to Surrey County Council. The contractual base will be Woodhatch Place, Reigate. The role is hybrid with at least one day in Woodhatch (usually Tuesday), combined with regular attendance at meetings, workshops and events across the county, which may require travel across the county. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the team This post sits within the Council's Economy & Growth service and plays a key role in driving inclusive and sustainable growth in line with Surrey's wider economic ambitions. The service works across the organisation as One Council to deliver strategic priorities that grow the economy while ensuring no one is left behind. We provide strategic services spanning business support, innovation, skills and employment, working with partners and major employers to champion and future proof the county's economy. Surrey is home to 110,000 businesses, supports 1.2 million residents and contributes £50bn annually to the UK economy. Working closely with employers, providers and partners, the team delivers the Council's devolved adult education functions, aligning skills provision with pathways into work and empowering residents to achieve sustainable employment. Make a real difference to people living, learning and working in Surrey Surrey County Council is committed to ensuring residents can access the skills they need to enter, progress in and sustain meaningful employment, while employers can access the workforce they need. Through devolved adult education funding, Surrey is shaping skills and employment support around local needs to drive economic growth for all. About the role This is a highly visible role with significant interest from senior political leaders, local partners and wider stakeholders. Working in the Council's Economy & Growth team, you will be responsible for leading strands of the adult skills transformation strategy; driving improvements in employer engagement, provider capacity/capability, programme design and system collaboration; and co-designing skills provision to ensure Surrey's residents and employers can benefit from high quality and inclusive training opportunities. The Senior Change and Improvement Officer will be expected to work horizontally across Economy & Growth and other Council services, contributing to the team's collectively owned outcomes and helping to integrate change into complementary employment and business support programmes. Key responsibilities and outcomes: Deliver skills transformation initiatives aligned to Surrey's Skills for Jobs strategy. Build effective employer, provider and stakeholder partnerships to support co design and engagement. Use data and insight to inform commissioning, provider development and decision making. Support change management and operational delivery to address skills gaps and improve outcomes. Contribute to joined up Economy & Growth delivery, including cross cutting programmes. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience delivering change and improvement in skills, employability or a similar public service area. Good understanding of adult skills, labour markets and employer demand. Ability to build effective partnerships and working relationships. Confident using data and insight to inform action. Strong communication, organisation and collaborative skills. To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Provide examples (up to three) of transformation projects/programmes you have led or contributed to. What was your role, what changed as a result and how did you sustain long term impact? Describe your experience of working with employers to drive a complex multi-stakeholder project or programme. What was your role and how did you ensure employer input translated into real changes in delivery and outcomes? This advert will close at 23:59 on Sunday 17th May 2026, with interviews currently scheduled to take place on Tuesday 2nd June. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we are committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Fundraising Officer (Corporate) If you re motivated by purpose, eager to make a tangible difference, and excited to help reach ambitious fundraising goals, we d love to hear from you. Location: Hybrid work arrangement (Offices in London, Manchester & North East) Salary: £29,344 - £32,844 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Fundraising Officer (Corporate) Help turn corporate ambition into life changing impact. You ll build and grow partnerships with businesses across the UK, securing sustainable income that helps young people move on from homelessness. Working closely with the Corporate & Regional Partnerships team, you ll spot opportunities, support high value partnerships and create compelling proposals that deliver shared value. This role is ideal for a proactive relationship builder who thrives on action. You ll research and develop a strong corporate pipeline, steward partners brilliantly, use CRM insight to track progress, and confidently represent the charity externally. If you re motivated by collaboration, purpose and results, this is your chance to make a visible difference every partnership, every conversation, every win. This role offers a Hybrid work arrangement (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply. Key deliverables: Secure and grow low to medium value corporate partnerships, supporting delivery of ambitious income targets. Research prospective partners and build a strong, purpose led corporate fundraising pipeline. Support high value (£50k+) corporate partnerships through proposal development, applications and stewardship. Build trusting, long term relationships with corporate supporters, delivering excellent donor care and engagement. Develop tailored partnership proposals and sponsorship packages aligned to corporate CSR/ESG goals. Maintain accurate CRM records, track performance against KPIs and produce clear progress reports. Represent the charity confidently in meetings, events and project visits with corporate partners. Work collaboratively across fundraising, communications and regional teams to maximise impact and income. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Proven experience in charity fundraising Understanding of income channels that could be utilised within a corporate and community fundraising setting. Strong networking and relationship-building skills Excellent written and verbal communication skills Experience of researching potential donors and building a pipeline Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload. Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable) Experience of writing grant applications (Desirable) Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable) Previous experience of using Raisers Edge (Desirable) Other requirements Willingness to work variable hours including evenings and weekends as needed. Flexibility to travel to meetings as required within the UK. A willingness to work within the Vincentian Values of the charity, for example, doing what we say and being innovative in our approach. You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 06, 2026
Full time
Fundraising Officer (Corporate) If you re motivated by purpose, eager to make a tangible difference, and excited to help reach ambitious fundraising goals, we d love to hear from you. Location: Hybrid work arrangement (Offices in London, Manchester & North East) Salary: £29,344 - £32,844 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Fundraising Officer (Corporate) Help turn corporate ambition into life changing impact. You ll build and grow partnerships with businesses across the UK, securing sustainable income that helps young people move on from homelessness. Working closely with the Corporate & Regional Partnerships team, you ll spot opportunities, support high value partnerships and create compelling proposals that deliver shared value. This role is ideal for a proactive relationship builder who thrives on action. You ll research and develop a strong corporate pipeline, steward partners brilliantly, use CRM insight to track progress, and confidently represent the charity externally. If you re motivated by collaboration, purpose and results, this is your chance to make a visible difference every partnership, every conversation, every win. This role offers a Hybrid work arrangement (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply. Key deliverables: Secure and grow low to medium value corporate partnerships, supporting delivery of ambitious income targets. Research prospective partners and build a strong, purpose led corporate fundraising pipeline. Support high value (£50k+) corporate partnerships through proposal development, applications and stewardship. Build trusting, long term relationships with corporate supporters, delivering excellent donor care and engagement. Develop tailored partnership proposals and sponsorship packages aligned to corporate CSR/ESG goals. Maintain accurate CRM records, track performance against KPIs and produce clear progress reports. Represent the charity confidently in meetings, events and project visits with corporate partners. Work collaboratively across fundraising, communications and regional teams to maximise impact and income. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Proven experience in charity fundraising Understanding of income channels that could be utilised within a corporate and community fundraising setting. Strong networking and relationship-building skills Excellent written and verbal communication skills Experience of researching potential donors and building a pipeline Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload. Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable) Experience of writing grant applications (Desirable) Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable) Previous experience of using Raisers Edge (Desirable) Other requirements Willingness to work variable hours including evenings and weekends as needed. Flexibility to travel to meetings as required within the UK. A willingness to work within the Vincentian Values of the charity, for example, doing what we say and being innovative in our approach. You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 06, 2026
Full time
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Role/Job Title : Head of Kent Services Location: Pembury, with travel between services as required Contracted Hours Full time -37 hours per week (Mon-Fri) Salary : £55,000 - £65,000 per annum FTE Application Deadline Date : Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. FULL JOB DESCRIPTION Equal Opportunity/Accessibility and Accommodations Statement: As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don t hesitate to reach out. Aspens mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East. We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people s groups and support; specialist support; and free online support for families and carers across the South-East. About the role: This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support. The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent. The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio. The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity. Knowledge and Experience: We re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths. Essential Experience: Significant senior management experience in health and social care. Proven leadership experience managing CQC Registered Managers. Strong knowledge of autism and learning disability support models. Experience managing budgets and financial performance. Demonstrable experience of regulatory compliance and inspection processes. Experience working with commissioners and local authorities. Experience managing large-scale change programmes. Significant experience in building team capability and managing complex employee relations. Essential Skills & Competencies: Strategic thinking and operational delivery capability. Strong financial acumen. Experience overseeing impactful, outcomes-driven services at a strategic level. Strong project and programme management skills. Excellent leadership and people management skills. Excellent analytical and data interpretation skills. High-level communication and stakeholder engagement skills. Ability to manage complexity and drive change. Strong problem-solving and decision-making ability. Ability to build and sustain relationships, with trust and integrity Desirable: Relevant professional qualification in health or social care (Level 5 or above). Experience overseeing multiple residential and/or supported living services. Experience in service mobilisation or turnaround. Experience with Positive Behaviour Support at strategic level. Core Values & Leadership Expectations: Commitment to person-centred, rights-based and autonomy approaches. Passion for inclusion, dignity, and empowerment. Dedication to safeguarding and promoting welfare. Evidence-informed decision-making. High levels of integrity, resilience, and accountability. Reflective, open to feedback and committed to continuous learning Brings authenticity, empathy and a collaborative spirit What we can offer you: An exciting and rewarding role that you can really make your own An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives. Member of the Inclusive Executive Leadership Team. Hybrid working Adjusted Hours or compressed working weeks Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell cafe- Discounted staff menu available Refer a Friend scheme , so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you ll receive a formal offer in writing. Upon acceptance, we ll guide you through the onboarding process, providing you with all the details you need. Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don t already have one) and satisfactory employment references.
May 06, 2026
Full time
Role/Job Title : Head of Kent Services Location: Pembury, with travel between services as required Contracted Hours Full time -37 hours per week (Mon-Fri) Salary : £55,000 - £65,000 per annum FTE Application Deadline Date : Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. FULL JOB DESCRIPTION Equal Opportunity/Accessibility and Accommodations Statement: As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don t hesitate to reach out. Aspens mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East. We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people s groups and support; specialist support; and free online support for families and carers across the South-East. About the role: This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support. The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent. The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio. The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity. Knowledge and Experience: We re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths. Essential Experience: Significant senior management experience in health and social care. Proven leadership experience managing CQC Registered Managers. Strong knowledge of autism and learning disability support models. Experience managing budgets and financial performance. Demonstrable experience of regulatory compliance and inspection processes. Experience working with commissioners and local authorities. Experience managing large-scale change programmes. Significant experience in building team capability and managing complex employee relations. Essential Skills & Competencies: Strategic thinking and operational delivery capability. Strong financial acumen. Experience overseeing impactful, outcomes-driven services at a strategic level. Strong project and programme management skills. Excellent leadership and people management skills. Excellent analytical and data interpretation skills. High-level communication and stakeholder engagement skills. Ability to manage complexity and drive change. Strong problem-solving and decision-making ability. Ability to build and sustain relationships, with trust and integrity Desirable: Relevant professional qualification in health or social care (Level 5 or above). Experience overseeing multiple residential and/or supported living services. Experience in service mobilisation or turnaround. Experience with Positive Behaviour Support at strategic level. Core Values & Leadership Expectations: Commitment to person-centred, rights-based and autonomy approaches. Passion for inclusion, dignity, and empowerment. Dedication to safeguarding and promoting welfare. Evidence-informed decision-making. High levels of integrity, resilience, and accountability. Reflective, open to feedback and committed to continuous learning Brings authenticity, empathy and a collaborative spirit What we can offer you: An exciting and rewarding role that you can really make your own An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives. Member of the Inclusive Executive Leadership Team. Hybrid working Adjusted Hours or compressed working weeks Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell cafe- Discounted staff menu available Refer a Friend scheme , so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you ll receive a formal offer in writing. Upon acceptance, we ll guide you through the onboarding process, providing you with all the details you need. Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don t already have one) and satisfactory employment references.
The Duty Security Manager (DSM) is required to command, coordinate and control day-to-day security operations at Sizewell C and Off Site Infrastructure (OSI), enabling the maintenance of situational awareness and deployment of appropriate resources to fulfil security tasks as required, ensuring compliance with our Nuclear and Security Industry regulated standards. This is a duty role, 24 hours a day, 365 days a year. Role holders will complete 12-hour shifts, on a rotation of 4-on-4-off, including days, nights, weekends and bank holidays. Your Time at Work £22.14 per hour Weekly Hours Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Our Perfect Worker Key Responsibilities Be the G4S 'on duty' Security Operations Manager responsible for the following: - On behalf of the Main Development Site (MDS) and OSI Security Operations Managers, command, coordinate and control all day to day security operations at Sizewell C and associated sites, ensuring compliance with the Construction Site Security Plan (NSSP) and BS7499 standards - Ensure suitable security resources or assets are deployed in support of the SZC site emergency scheme and maintain an open, honest and trusting relationship with other site emergency scheme stakeholders - Lead the security team during silent hours, conduct notifications as required and when required lead site emergency arrangements as the Security Team Leader until relieved - Operationally lead, mentor and coach a team of on-duty security managers across the SZC estate - Maintain Data Protection - Liaise with, take guidance from and support the Security - Response Lead to ensure that the SZC SCR maintains constant situational awareness across the project security operation and when appropriate locates, gathers and records evidence as required in accordance with GDPR, ICO and G4S/SZC company policies and procedures - Liaise with the Community Safety Officer and ensure suitable security resources are deployed in response to security incidents to conduct post-incident enquiries to establish facts - Conduct shift briefings as advised - Understand, monitor and deliver service level requirements as per KPI's - Provide detailed reports as required - Assist reviewing Site Security Instructions as required - Assist in planning security operations and deliver the control function in execution. - Other tasks as allocated by Senior Management Skills and Competencies - Knowledge of Health & Safety procedures, policies and best working practices - Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills - Sound judgement and decision making, with a 'hands on', problem-solving approach, able to remain calm under pressure and take control of incidents - Innovative in approach, supportive and adaptable to change. Profile Educational Requirements/Qualifications - Formal Security qualification preferred but not essential - Minimum Level 3 educational qualification in Leadership & Management or equivalent Preferred Experience - A security professional with prior experience gained in a corporate, Critical National - Infrastructure, Police or Military environment - Experience of leading and supervising teams in a demanding environment - Enthusiastic and committed approach with a track record of building strong, trust-based relationships with colleagues and stakeholders at all levels - Experience of training and mentoring - Proven experience in a high tempo, operational theatre in a pressurised role Personal Qualities - Highest levels of integrity, respectfulness and professionalism - An engaging and proactive 'can do' attitude where successes and failures are shared - Doing what we say we are going to do and only committing to what can be done - Ability to plan ahead and share intelligence to prevent surprises Specific occupational requirements - Security Industry Authority (SIA) Licence (SG/DS/CP) - Ability to pass and hold National Security Clearance Vetting (NSV SC) - Driving Licence G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Key Information and Benefits - Permanent Contract - 20 days leave per year. - G4S National Pension Scheme, - Dell, Vodafone and O2 discounts, - Perks at Work (national reward and discount scheme), - Aviva car, home and travel insurance discount, - Health Saturday Fund (health cash plan for you and your family) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Oct 08, 2025
Full time
The Duty Security Manager (DSM) is required to command, coordinate and control day-to-day security operations at Sizewell C and Off Site Infrastructure (OSI), enabling the maintenance of situational awareness and deployment of appropriate resources to fulfil security tasks as required, ensuring compliance with our Nuclear and Security Industry regulated standards. This is a duty role, 24 hours a day, 365 days a year. Role holders will complete 12-hour shifts, on a rotation of 4-on-4-off, including days, nights, weekends and bank holidays. Your Time at Work £22.14 per hour Weekly Hours Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Our Perfect Worker Key Responsibilities Be the G4S 'on duty' Security Operations Manager responsible for the following: - On behalf of the Main Development Site (MDS) and OSI Security Operations Managers, command, coordinate and control all day to day security operations at Sizewell C and associated sites, ensuring compliance with the Construction Site Security Plan (NSSP) and BS7499 standards - Ensure suitable security resources or assets are deployed in support of the SZC site emergency scheme and maintain an open, honest and trusting relationship with other site emergency scheme stakeholders - Lead the security team during silent hours, conduct notifications as required and when required lead site emergency arrangements as the Security Team Leader until relieved - Operationally lead, mentor and coach a team of on-duty security managers across the SZC estate - Maintain Data Protection - Liaise with, take guidance from and support the Security - Response Lead to ensure that the SZC SCR maintains constant situational awareness across the project security operation and when appropriate locates, gathers and records evidence as required in accordance with GDPR, ICO and G4S/SZC company policies and procedures - Liaise with the Community Safety Officer and ensure suitable security resources are deployed in response to security incidents to conduct post-incident enquiries to establish facts - Conduct shift briefings as advised - Understand, monitor and deliver service level requirements as per KPI's - Provide detailed reports as required - Assist reviewing Site Security Instructions as required - Assist in planning security operations and deliver the control function in execution. - Other tasks as allocated by Senior Management Skills and Competencies - Knowledge of Health & Safety procedures, policies and best working practices - Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills - Sound judgement and decision making, with a 'hands on', problem-solving approach, able to remain calm under pressure and take control of incidents - Innovative in approach, supportive and adaptable to change. Profile Educational Requirements/Qualifications - Formal Security qualification preferred but not essential - Minimum Level 3 educational qualification in Leadership & Management or equivalent Preferred Experience - A security professional with prior experience gained in a corporate, Critical National - Infrastructure, Police or Military environment - Experience of leading and supervising teams in a demanding environment - Enthusiastic and committed approach with a track record of building strong, trust-based relationships with colleagues and stakeholders at all levels - Experience of training and mentoring - Proven experience in a high tempo, operational theatre in a pressurised role Personal Qualities - Highest levels of integrity, respectfulness and professionalism - An engaging and proactive 'can do' attitude where successes and failures are shared - Doing what we say we are going to do and only committing to what can be done - Ability to plan ahead and share intelligence to prevent surprises Specific occupational requirements - Security Industry Authority (SIA) Licence (SG/DS/CP) - Ability to pass and hold National Security Clearance Vetting (NSV SC) - Driving Licence G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Key Information and Benefits - Permanent Contract - 20 days leave per year. - G4S National Pension Scheme, - Dell, Vodafone and O2 discounts, - Perks at Work (national reward and discount scheme), - Aviva car, home and travel insurance discount, - Health Saturday Fund (health cash plan for you and your family) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Job Title: Quality Manager Our values-Caring, Pioneering, Real-are at the heart of everything we do. These principles guide our mission and shape our culture. We expect every team member to embody these values, helping us deliver exceptional service and maintain our reputation as a forward-thinking and compassionate charity. Role Overview As Quality Manager, you will lead the Quality Department, ensuring compliance with regulatory standards including GMP and VMD licence conditions. You'll oversee quality systems, audits, and documentation, ensuring alignment with our Quality Manual, MPDs, and SOPs. Your leadership will drive continuous improvement, support cross-departmental collaboration, and uphold our commitment to donor welfare and ethical standards. Key Responsibilities Strategic Leadership Develop and deliver the annual quality strategy in collaboration with the Managing Director. Embed the Quality Policy across the organisation with measurable KPIs. Report departmental performance, risks, and concerns to senior leadership. Team Management Lead and support the Quality Administrator and Quality Compliance Officer. Conduct regular performance reviews and support professional development. Work with the Training Department to ensure staff are up to date on quality procedures and regulatory changes. Quality Systems & Compliance Maintain and enforce the Quality Management System (QMS) across all departments. Oversee document control and ensure accuracy and accessibility. Manage change control processes and ensure timely updates and reporting. Ensure compliance with VMD licence, GMP, VMR, and RCVS Code of Conduct. Liaise with the Clinical Supervisor on licence-related matters and regulatory communications. Continuous Improvement Lead the Non-Conformance Process (NCP), supporting investigations and trend analysis. Promote a culture of proactive problem-solving and quality awareness. Collaborate with departments to implement improvement plans and reduce non-conformities. Reporting & Governance Produce regular reports including KPIs and audit summaries for senior management. Chair the Management Quality Review (MQR) Board and ensure follow-up actions. Oversee quality alignment in project and product development. Cross-Functional Collaboration Partner with department leads to embed quality at operational levels. Support the Training, Laboratory, and Logistics teams in process improvement. Maintain relationships with external advisors and the Ethics Panel. Operational & Ethical Standards Ensure consistent application of GMP principles. Monitor and uphold ethical standards in line with organisational values. Travel as needed for audits, donation sessions, and training. Adhere to internal policies including clean desk and driving guidelines. Qualifications & Experience Essential Relevant quality qualification or equivalent experience. Strong knowledge of GMP. 3-5 years of supervisory or management experience. Proven ability to analyse data, solve problems, and drive improvements. Excellent leadership, communication, and project planning skills. Desirable Audit qualification. Degree in quality management or related field. Experience with continuous improvement methodologies. Personal Attributes Professional, confident, and approachable. Proactive and adaptable with a positive attitude. Strong customer service ethos and interpersonal skills. Detail-oriented with high standards of accuracy. Self-motivated and well-organised. Collaborative team player. Compassionate and empathetic, especially towards pet owners and the veterinary community. Additional Information Participation in events, some of which may occur outside regular working hours, is expected and considered a valuable part of your role. Advance notice will be provided wherever possible. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 06, 2025
Full time
Job Title: Quality Manager Our values-Caring, Pioneering, Real-are at the heart of everything we do. These principles guide our mission and shape our culture. We expect every team member to embody these values, helping us deliver exceptional service and maintain our reputation as a forward-thinking and compassionate charity. Role Overview As Quality Manager, you will lead the Quality Department, ensuring compliance with regulatory standards including GMP and VMD licence conditions. You'll oversee quality systems, audits, and documentation, ensuring alignment with our Quality Manual, MPDs, and SOPs. Your leadership will drive continuous improvement, support cross-departmental collaboration, and uphold our commitment to donor welfare and ethical standards. Key Responsibilities Strategic Leadership Develop and deliver the annual quality strategy in collaboration with the Managing Director. Embed the Quality Policy across the organisation with measurable KPIs. Report departmental performance, risks, and concerns to senior leadership. Team Management Lead and support the Quality Administrator and Quality Compliance Officer. Conduct regular performance reviews and support professional development. Work with the Training Department to ensure staff are up to date on quality procedures and regulatory changes. Quality Systems & Compliance Maintain and enforce the Quality Management System (QMS) across all departments. Oversee document control and ensure accuracy and accessibility. Manage change control processes and ensure timely updates and reporting. Ensure compliance with VMD licence, GMP, VMR, and RCVS Code of Conduct. Liaise with the Clinical Supervisor on licence-related matters and regulatory communications. Continuous Improvement Lead the Non-Conformance Process (NCP), supporting investigations and trend analysis. Promote a culture of proactive problem-solving and quality awareness. Collaborate with departments to implement improvement plans and reduce non-conformities. Reporting & Governance Produce regular reports including KPIs and audit summaries for senior management. Chair the Management Quality Review (MQR) Board and ensure follow-up actions. Oversee quality alignment in project and product development. Cross-Functional Collaboration Partner with department leads to embed quality at operational levels. Support the Training, Laboratory, and Logistics teams in process improvement. Maintain relationships with external advisors and the Ethics Panel. Operational & Ethical Standards Ensure consistent application of GMP principles. Monitor and uphold ethical standards in line with organisational values. Travel as needed for audits, donation sessions, and training. Adhere to internal policies including clean desk and driving guidelines. Qualifications & Experience Essential Relevant quality qualification or equivalent experience. Strong knowledge of GMP. 3-5 years of supervisory or management experience. Proven ability to analyse data, solve problems, and drive improvements. Excellent leadership, communication, and project planning skills. Desirable Audit qualification. Degree in quality management or related field. Experience with continuous improvement methodologies. Personal Attributes Professional, confident, and approachable. Proactive and adaptable with a positive attitude. Strong customer service ethos and interpersonal skills. Detail-oriented with high standards of accuracy. Self-motivated and well-organised. Collaborative team player. Compassionate and empathetic, especially towards pet owners and the veterinary community. Additional Information Participation in events, some of which may occur outside regular working hours, is expected and considered a valuable part of your role. Advance notice will be provided wherever possible. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Fleet Superintendent Are you ready to take the next step in your maritime career or bring your superintendent expertise to a new challenge? We are looking for a fleet superintendent to join our team, playing a key role in managing the technical and operational performance of our vessels. In this role, you will oversee budgets, ensure regulatory compliance, conduct audits, and drive continuous improvement across the fleet. Whether you are an experienced engineer ready to step into a superintendent role, or a seasoned superintendent seeking a rewarding challenge, this position offers the chance to make a real impact on fleet safety, efficiency, and operational excellence. Willa ccept applicants from Dublin or Rosslare, Belfast, Birkenhead, Holyhead or Glasgow Key Responsibilities Manage budget control for assigned vessels, ensuring expenses remain within approved limits. Provide insights on discrepancies and propose cost-reduction measures. Review and approve ship orders for repairs, dry-docking, refits, spares, and supplies in line with purchasing protocols. Oversee technical operations to maintain vessel certifications and regulatory compliance. Conduct scheduled audits and report serious safety or pollution incidents promptly. Keep senior management informed of any issues affecting vessel safety or performance. Ensure vessel procedures align with the Safety Management System (SMS) and legal standards through inspections. Monitor vessel performance and report technical issues as required. Track the Planned Maintenance System to ensure timely task completion and KPI adherence. Regularly inspect vessels, record findings, and ensure certifications for new or chartered vessels. Analyse technical incident reports and coordinate corrective actions. Collaborate with HSEQ, DPA/CSO, and other internal stakeholders as needed. Attend management meetings and liaise with external bodies such as Flag State, Classification Societies, and P&I Clubs. Support or lead projects as directed by management. Ensure compliance with environmental policies and international regulations. Work closely with Masters, Chief Engineers, and HR/People teams on staffing needs in Deck and Engine Room departments. What We Offer Competitive salary based on experience. Work-life balance supported by flexible arrangements. Pension and life assurance schemes. Health and wellbeing support, including medical, dental, and vision benefits. Professional development, training, and clear progression opportunities. Generous holiday allowance plus bank holidays. Employee assistance programme and lifestyle benefits. Who You Are We are looking for an individual with strong leadership qualities, excellent organisational skills, and a sharp eye for detail. A collaborative team player with strong communication skills will thrive in this role. This position suits experienced technical officers or engineers who are ready to step up into a superintendent role, as well as established superintendents looking for a new challenge. Qualifications Full driving licence. Senior Mariner, Senior Marine Engineer, or equivalent experience. Proven leadership experience. RoRo/RoPax experience desirable. Ref:S73 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Oct 01, 2025
Full time
Fleet Superintendent Are you ready to take the next step in your maritime career or bring your superintendent expertise to a new challenge? We are looking for a fleet superintendent to join our team, playing a key role in managing the technical and operational performance of our vessels. In this role, you will oversee budgets, ensure regulatory compliance, conduct audits, and drive continuous improvement across the fleet. Whether you are an experienced engineer ready to step into a superintendent role, or a seasoned superintendent seeking a rewarding challenge, this position offers the chance to make a real impact on fleet safety, efficiency, and operational excellence. Willa ccept applicants from Dublin or Rosslare, Belfast, Birkenhead, Holyhead or Glasgow Key Responsibilities Manage budget control for assigned vessels, ensuring expenses remain within approved limits. Provide insights on discrepancies and propose cost-reduction measures. Review and approve ship orders for repairs, dry-docking, refits, spares, and supplies in line with purchasing protocols. Oversee technical operations to maintain vessel certifications and regulatory compliance. Conduct scheduled audits and report serious safety or pollution incidents promptly. Keep senior management informed of any issues affecting vessel safety or performance. Ensure vessel procedures align with the Safety Management System (SMS) and legal standards through inspections. Monitor vessel performance and report technical issues as required. Track the Planned Maintenance System to ensure timely task completion and KPI adherence. Regularly inspect vessels, record findings, and ensure certifications for new or chartered vessels. Analyse technical incident reports and coordinate corrective actions. Collaborate with HSEQ, DPA/CSO, and other internal stakeholders as needed. Attend management meetings and liaise with external bodies such as Flag State, Classification Societies, and P&I Clubs. Support or lead projects as directed by management. Ensure compliance with environmental policies and international regulations. Work closely with Masters, Chief Engineers, and HR/People teams on staffing needs in Deck and Engine Room departments. What We Offer Competitive salary based on experience. Work-life balance supported by flexible arrangements. Pension and life assurance schemes. Health and wellbeing support, including medical, dental, and vision benefits. Professional development, training, and clear progression opportunities. Generous holiday allowance plus bank holidays. Employee assistance programme and lifestyle benefits. Who You Are We are looking for an individual with strong leadership qualities, excellent organisational skills, and a sharp eye for detail. A collaborative team player with strong communication skills will thrive in this role. This position suits experienced technical officers or engineers who are ready to step up into a superintendent role, as well as established superintendents looking for a new challenge. Qualifications Full driving licence. Senior Mariner, Senior Marine Engineer, or equivalent experience. Proven leadership experience. RoRo/RoPax experience desirable. Ref:S73 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
