Principal Mechanical Engineer page is loaded Principal Mechanical Engineerremote type: Hybridlocations: Cambridgetime type: Full timeposted on: Posted 2 Days Agojob requisition id: R45925Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.Sentec, a Xylem brand, seeks to hire an Principal Mechanical Engineer to lead our talented mechanical engineering skill group.As Principal, you will lead a mechanical engineering team on high-value, technically challenging projects, internal to Xylem and external clients. You will own mechanical architecture and key technical decisions and act as subject-matter expert in mechanical design, materials, and manufacturing. You will deliver innovative mechanical solutions from early concept through detailed design and industrialisation and validation testing. You will work directly with Xylem partners and external clients to understand requirements and translate them into robust engineering solutions, contribute to project planning, technical reporting and support proposal writing, technical scoping, and effort estimation.As a senior colleague, you will mentor and develop junior and mid-level engineers and scientists, foster a collaborative, high-performance engineering culture and set engineering best practice. You will also be responsible for supporting project management as well as business development activities under the guidance of the respective teams. The position is largely based in our Cambridge office however you will have the opportunity for some travel, this could be UK-wide, within Europe, the United States or the Far East. At Sentec you will be working in a rapidly evolving industry at an exciting time for technologists developing solutions in multiple sectors with a strong emphasis on sustainability. In order to be successful you will need to demonstrate leadership in pursuit of technical solutions and novel ideas, have a hands-on approach to problem solving and ultimately managing projects against time, budget and client expectations. This role combines hands-on engineering, technical decision-making, project and team leadership within a fast-paced consultancy environment spanning multiple sectors, working towards deadlines and delivering excellent technical solutions. You will be required to communicate effectively in a wide range of environments, both with colleagues and clients and will have the opportunity to develop your negotiation skills and expand your technical knowledge. Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: Extensive experience (10+ years) in mechanical engineering / product development Experience in people leadership, preferably in mechanical engineering Strong 3D CAD capability (principally Creo but SolidWorks also advantageous) Proven experience taking products from concept to manufacture Hands-on experience making parts and building prototypes Experience dealing with 3rd party suppliers such as engineering workshops, plastic fabricators, hardware suppliers Excellent understanding of materials, tolerancing, and manufacturing processes Experience working in multidisciplinary teams (physics, electronics, software) Minimum 2/1 Degree (or equivalent) in Mechanical Engineering or related discipline Desirable Skills/Knowledge: Background in consultancy or contract R&D environments Experience with machinery such as lathes and milling machines Experience with 3D printing, both internal and bureau Experience in one or more sectors such as: Sensing technology such as optical, magnetic, ultrasonic Consumer and industrial products Scientific instrumentation Water infrastructure Sustainable energy Knowledge of regulatory or quality systems (e.g. ISO 13485, ISO 9001) Experience with FEA, thermal analysis, or other simulation Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit or stand, reach, bend and move about the facility Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office: Standard office equipment; work usually performed in an office or site laboratory setting Estimated 10 % or less travel requirement Standard weekly job hours: 37.5 hours Benefits Include: Competitive salaries Holiday of 25 days per year, increases with length of service Group life cover at 4 times basic salary Private health care Salary sacrifice pension scheme Relocation expenses as appropriate Annual performance and merit process Discretionary 10% All staff bonus scheme Employee referral bonus scheme Access to flexible benefits including cycle to work, critical illness cover and green car leasing Flexible and remote workingJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.background, skills and interests.
Apr 28, 2026
Full time
Principal Mechanical Engineer page is loaded Principal Mechanical Engineerremote type: Hybridlocations: Cambridgetime type: Full timeposted on: Posted 2 Days Agojob requisition id: R45925Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.Sentec, a Xylem brand, seeks to hire an Principal Mechanical Engineer to lead our talented mechanical engineering skill group.As Principal, you will lead a mechanical engineering team on high-value, technically challenging projects, internal to Xylem and external clients. You will own mechanical architecture and key technical decisions and act as subject-matter expert in mechanical design, materials, and manufacturing. You will deliver innovative mechanical solutions from early concept through detailed design and industrialisation and validation testing. You will work directly with Xylem partners and external clients to understand requirements and translate them into robust engineering solutions, contribute to project planning, technical reporting and support proposal writing, technical scoping, and effort estimation.As a senior colleague, you will mentor and develop junior and mid-level engineers and scientists, foster a collaborative, high-performance engineering culture and set engineering best practice. You will also be responsible for supporting project management as well as business development activities under the guidance of the respective teams. The position is largely based in our Cambridge office however you will have the opportunity for some travel, this could be UK-wide, within Europe, the United States or the Far East. At Sentec you will be working in a rapidly evolving industry at an exciting time for technologists developing solutions in multiple sectors with a strong emphasis on sustainability. In order to be successful you will need to demonstrate leadership in pursuit of technical solutions and novel ideas, have a hands-on approach to problem solving and ultimately managing projects against time, budget and client expectations. This role combines hands-on engineering, technical decision-making, project and team leadership within a fast-paced consultancy environment spanning multiple sectors, working towards deadlines and delivering excellent technical solutions. You will be required to communicate effectively in a wide range of environments, both with colleagues and clients and will have the opportunity to develop your negotiation skills and expand your technical knowledge. Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: Extensive experience (10+ years) in mechanical engineering / product development Experience in people leadership, preferably in mechanical engineering Strong 3D CAD capability (principally Creo but SolidWorks also advantageous) Proven experience taking products from concept to manufacture Hands-on experience making parts and building prototypes Experience dealing with 3rd party suppliers such as engineering workshops, plastic fabricators, hardware suppliers Excellent understanding of materials, tolerancing, and manufacturing processes Experience working in multidisciplinary teams (physics, electronics, software) Minimum 2/1 Degree (or equivalent) in Mechanical Engineering or related discipline Desirable Skills/Knowledge: Background in consultancy or contract R&D environments Experience with machinery such as lathes and milling machines Experience with 3D printing, both internal and bureau Experience in one or more sectors such as: Sensing technology such as optical, magnetic, ultrasonic Consumer and industrial products Scientific instrumentation Water infrastructure Sustainable energy Knowledge of regulatory or quality systems (e.g. ISO 13485, ISO 9001) Experience with FEA, thermal analysis, or other simulation Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit or stand, reach, bend and move about the facility Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office: Standard office equipment; work usually performed in an office or site laboratory setting Estimated 10 % or less travel requirement Standard weekly job hours: 37.5 hours Benefits Include: Competitive salaries Holiday of 25 days per year, increases with length of service Group life cover at 4 times basic salary Private health care Salary sacrifice pension scheme Relocation expenses as appropriate Annual performance and merit process Discretionary 10% All staff bonus scheme Employee referral bonus scheme Access to flexible benefits including cycle to work, critical illness cover and green car leasing Flexible and remote workingJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.background, skills and interests.
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you'll do Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. Familiarity with both pre-training and fine-tuning of large-scale models Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll workThis is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
Apr 28, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you'll do Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. Familiarity with both pre-training and fine-tuning of large-scale models Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll workThis is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you'll do Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. Familiarity with both pre-training and fine-tuning of large-scale models Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 28, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you'll do Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. Familiarity with both pre-training and fine-tuning of large-scale models Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Salary - £25,311 Hybrid role, based between home and the Workington site. Some cover required at Carlisle occasionally. Benefits include: 9% combined pension, 25 days annual leave (plus holiday trade scheme - subject to HMRC rules) and a flexible benefits package. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres (AC) teams, Team Leaders and Health Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be face to face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with Maximus vision and values Prepare and maintain rooms and equipment to ensure they are ready for the Health Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within Maximus Arrange and set up additional equipment for Health Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Maximus, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident
Apr 28, 2026
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Salary - £25,311 Hybrid role, based between home and the Workington site. Some cover required at Carlisle occasionally. Benefits include: 9% combined pension, 25 days annual leave (plus holiday trade scheme - subject to HMRC rules) and a flexible benefits package. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres (AC) teams, Team Leaders and Health Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be face to face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with Maximus vision and values Prepare and maintain rooms and equipment to ensure they are ready for the Health Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within Maximus Arrange and set up additional equipment for Health Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Maximus, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you'll do Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. Familiarity with both pre-training and fine-tuning of large-scale models Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll workThis is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
Apr 27, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you'll do Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. Familiarity with both pre-training and fine-tuning of large-scale models Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll workThis is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you'll do Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. Familiarity with both pre-training and fine-tuning of large-scale models Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 27, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you'll do Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. Familiarity with both pre-training and fine-tuning of large-scale models Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you'll do Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. Familiarity with both pre-training and fine-tuning of large-scale models Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 27, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you'll do Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. Familiarity with both pre-training and fine-tuning of large-scale models Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: 13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist ! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle proof of delivery and pricing requests Manage incoming emails and calls with professionalism and care Proactively communicate with both internal and external customers Investigate and resolve invoice disputes effectively Log and follow up on issue resolutions, ensuring clear communication back to the customer Take responsibility for executing tasks while supporting colleagues across various complex areas Collaborate with your team to effectively organise and prioritise tasks within your specific areas Work cross-functionally on customer-specific topics to enhance service delivery Assist in mentoring and training junior colleagues, sharing your expertise and knowledge What We're Looking For: The ideal candidate will be customer-focused, motivated, and possess a strong background in administration and customer service. If you have excellent communication skills and are adept at problem-solving, we want to hear from you! Key Skills: Strong Administration and Customer Service background Excellent Communication skills Effective Problem Solving abilities Mentoring and Training experience Outstanding Organisational skills Team Collaboration mindset Why Join Us? Competitive hourly rate of 13.50 Opportunity to work in a dynamic and friendly environment Gain valuable experience and develop your skills in customer service Join a supportive team that values collaboration and mentor ship Working Hours: This position offers hybrid working, with three days in the office and rotating shifts to provide flexibility. Shifts include: 8:30 AM to 4:30 PM 9:00 AM to 5:00 PM 9:30 AM to 5:30 PM If you're ready to embark on an exciting journey with us, don't miss this chance! Apply now to join our vibrant team and make a difference in the lives of our customers. We can't wait to meet you! How to Apply: To apply, please submit your CV and a brief cover letter detailing your relevant experience. Join us in making customer service exceptional! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 27, 2026
Seasonal
Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: 13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist ! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle proof of delivery and pricing requests Manage incoming emails and calls with professionalism and care Proactively communicate with both internal and external customers Investigate and resolve invoice disputes effectively Log and follow up on issue resolutions, ensuring clear communication back to the customer Take responsibility for executing tasks while supporting colleagues across various complex areas Collaborate with your team to effectively organise and prioritise tasks within your specific areas Work cross-functionally on customer-specific topics to enhance service delivery Assist in mentoring and training junior colleagues, sharing your expertise and knowledge What We're Looking For: The ideal candidate will be customer-focused, motivated, and possess a strong background in administration and customer service. If you have excellent communication skills and are adept at problem-solving, we want to hear from you! Key Skills: Strong Administration and Customer Service background Excellent Communication skills Effective Problem Solving abilities Mentoring and Training experience Outstanding Organisational skills Team Collaboration mindset Why Join Us? Competitive hourly rate of 13.50 Opportunity to work in a dynamic and friendly environment Gain valuable experience and develop your skills in customer service Join a supportive team that values collaboration and mentor ship Working Hours: This position offers hybrid working, with three days in the office and rotating shifts to provide flexibility. Shifts include: 8:30 AM to 4:30 PM 9:00 AM to 5:00 PM 9:30 AM to 5:30 PM If you're ready to embark on an exciting journey with us, don't miss this chance! Apply now to join our vibrant team and make a difference in the lives of our customers. We can't wait to meet you! How to Apply: To apply, please submit your CV and a brief cover letter detailing your relevant experience. Join us in making customer service exceptional! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Customer Service Representative Location: Northampton (Office-Based) Salary: £28,000 - £30,000 per annum Hours: Monday to Friday, 8:00 AM - 5:00 PM (30-minute lunch break) Job Type: Full-time, Permanent About the Role We are recruiting on behalf of our client for a proactive and customer-focused Customer Service Representative to join their Northampton-based team. This is a key role focused on delivering exceptional service, ensuring customer needs are handled efficiently and professionally at all times. Key Responsibilities Client Support Respond to customer enquiries via email, phone, and live chat Provide accurate quotations and resolve queries promptly Order Management Monitor and manage backorders, keeping customers informed throughout Account Support Support the Key Account Manager to deliver outstanding client service Communication Maintain clear, professional communication with customers and internal teams Skills & Experience Previous experience in a customer service or client support role Strong written and verbal communication skills Ability to manage multiple tasks and prioritise effectively Confident using email and live chat platforms; CRM experience is advantageous Positive, solutions-focused attitude with strong attention to detail What's on Offer Competitive salary of up to £30,000 Company-wide profit-sharing bonus scheme Full-time, office-based role in Northampton Supportive and collaborative team environment If you are passionate about delivering excellent customer service and want to be part of a growing and supportive organisation, we would love to hear from you.
Apr 26, 2026
Full time
Job Title: Customer Service Representative Location: Northampton (Office-Based) Salary: £28,000 - £30,000 per annum Hours: Monday to Friday, 8:00 AM - 5:00 PM (30-minute lunch break) Job Type: Full-time, Permanent About the Role We are recruiting on behalf of our client for a proactive and customer-focused Customer Service Representative to join their Northampton-based team. This is a key role focused on delivering exceptional service, ensuring customer needs are handled efficiently and professionally at all times. Key Responsibilities Client Support Respond to customer enquiries via email, phone, and live chat Provide accurate quotations and resolve queries promptly Order Management Monitor and manage backorders, keeping customers informed throughout Account Support Support the Key Account Manager to deliver outstanding client service Communication Maintain clear, professional communication with customers and internal teams Skills & Experience Previous experience in a customer service or client support role Strong written and verbal communication skills Ability to manage multiple tasks and prioritise effectively Confident using email and live chat platforms; CRM experience is advantageous Positive, solutions-focused attitude with strong attention to detail What's on Offer Competitive salary of up to £30,000 Company-wide profit-sharing bonus scheme Full-time, office-based role in Northampton Supportive and collaborative team environment If you are passionate about delivering excellent customer service and want to be part of a growing and supportive organisation, we would love to hear from you.
Part-Time Temporary Finance Administrator (3 months + ) - 3 days per week We are seeking a highly organised and proactive Finance Administrator to join a busy finance team within a housing organisation on a 3-month temporary part-time basis. This role will provide administrative and operational support to both the Finance and Income teams, ensuring smooth day-to-day processes and effective communication with tenants and internal stakeholders. You will be a key point of coordination for documentation, correspondence, and customer interactions. Key Responsibilities Process all incoming post received on site and distribute across the organisation, with a focus on triaging Income and Finance documentation Update the Housing Management System with tenant-related postal information and notify Income Officers of any required follow-up actions Manage non-complex tenant requests, such as issuing rent schedules and supporting documentation Print, scan, and manage documentation for email and physical correspondence Provide office-based support to fully remote team members Support the Income team with printing and posting correspondence Complete telephone verification checks in relation to credit refunds Process Direct Debit and standing order forms submitted by customers Provide telephone support, handling enquiries in a professional and sensitive manner Manage and triage the finance email inbox, ensuring queries are actioned or escalated appropriately Communicate effectively with customers and their representatives, maintaining a high standard of service Liaise with internal departments to resolve finance and income-related queries Maintain accurate filing and record-keeping systems, including paper-based records Maintain and update process documentation for key administrative activities Work to agreed KPIs and performance targets within the finance team Ensure full GDPR compliance in all correspondence and handling of customer data Complete mandatory training and actively support continuous professional development Provide ad hoc administrative support to the wider finance team as required About You Previous experience in an administrative role, ideally within finance or a customer-focused environment Strong organisational skills with the ability to manage a varied and high-volume workload Excellent attention to detail, particularly when handling documentation and data entry Confident communicator with strong telephone and written communication skills Good working knowledge of Microsoft Office, particularly Outlook and Excel Please note this an on site role
Apr 25, 2026
Contractor
Part-Time Temporary Finance Administrator (3 months + ) - 3 days per week We are seeking a highly organised and proactive Finance Administrator to join a busy finance team within a housing organisation on a 3-month temporary part-time basis. This role will provide administrative and operational support to both the Finance and Income teams, ensuring smooth day-to-day processes and effective communication with tenants and internal stakeholders. You will be a key point of coordination for documentation, correspondence, and customer interactions. Key Responsibilities Process all incoming post received on site and distribute across the organisation, with a focus on triaging Income and Finance documentation Update the Housing Management System with tenant-related postal information and notify Income Officers of any required follow-up actions Manage non-complex tenant requests, such as issuing rent schedules and supporting documentation Print, scan, and manage documentation for email and physical correspondence Provide office-based support to fully remote team members Support the Income team with printing and posting correspondence Complete telephone verification checks in relation to credit refunds Process Direct Debit and standing order forms submitted by customers Provide telephone support, handling enquiries in a professional and sensitive manner Manage and triage the finance email inbox, ensuring queries are actioned or escalated appropriately Communicate effectively with customers and their representatives, maintaining a high standard of service Liaise with internal departments to resolve finance and income-related queries Maintain accurate filing and record-keeping systems, including paper-based records Maintain and update process documentation for key administrative activities Work to agreed KPIs and performance targets within the finance team Ensure full GDPR compliance in all correspondence and handling of customer data Complete mandatory training and actively support continuous professional development Provide ad hoc administrative support to the wider finance team as required About You Previous experience in an administrative role, ideally within finance or a customer-focused environment Strong organisational skills with the ability to manage a varied and high-volume workload Excellent attention to detail, particularly when handling documentation and data entry Confident communicator with strong telephone and written communication skills Good working knowledge of Microsoft Office, particularly Outlook and Excel Please note this an on site role
Health and Safety Administrator & Waste Lead Private Hospital Permanent, Full-time Southampton Spire Southampton hospital is seeking a Health and Safety Administrator to support the Health and Safety Manager in coordinating and implementing the delivery of Health, Safety and Risk strategies at the facility including waste lead responsibilities. Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments. Duties and responsibilities All administration requirements for the maintenance of the Health & Safety Management System folder. Collation of H&S incidents from Datix reports. Trends, near misses, etc. Updating local health and safety arrangements / policies as required and distributing throughout the facility. Maintenance of Hospital Wide Action Plan spreadsheet, following up on outstanding actions as directed by the Health and Safety Manager. Administration of the Health & Safety Flash alerts, responding to the central health and safety team within the time frame of 7 days and collation of departmental responses. Health & Safety Training - records administrator; assist with course registration, issuing certificates as required. Advise the Health and Safety Manager if actions or risk assessments are not being managed in a timely manner. Take minutes and distribute minutes of all Health and Safety meetings. Including, Water, Fire, Waste management and Safety Representatives meetings. There will be a requirement to complete further Health and Safety Qualifications as part of this role, with a view for promotion in the future. Who we're looking for Previous experience working in the healthcare industry or a similar customer orientated organisation. Ideally comes with 3 years of administration experience. Understanding of Health & Safety and risk issues and legislation IOSH desirable Competent user of the MS Office suite of products in order to meet the requirements of the role Ability to understand and manage effectively the impact of competing pressures and conflicting priorities Proactive and able to self-motivate Strong verbal and written communication skills Good interpersonal and team working skills Contract: 37.5 Mon - Fri Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible. For us, it's more than just treating patients; it's about looking after people. About Us Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards
Apr 25, 2026
Full time
Health and Safety Administrator & Waste Lead Private Hospital Permanent, Full-time Southampton Spire Southampton hospital is seeking a Health and Safety Administrator to support the Health and Safety Manager in coordinating and implementing the delivery of Health, Safety and Risk strategies at the facility including waste lead responsibilities. Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments. Duties and responsibilities All administration requirements for the maintenance of the Health & Safety Management System folder. Collation of H&S incidents from Datix reports. Trends, near misses, etc. Updating local health and safety arrangements / policies as required and distributing throughout the facility. Maintenance of Hospital Wide Action Plan spreadsheet, following up on outstanding actions as directed by the Health and Safety Manager. Administration of the Health & Safety Flash alerts, responding to the central health and safety team within the time frame of 7 days and collation of departmental responses. Health & Safety Training - records administrator; assist with course registration, issuing certificates as required. Advise the Health and Safety Manager if actions or risk assessments are not being managed in a timely manner. Take minutes and distribute minutes of all Health and Safety meetings. Including, Water, Fire, Waste management and Safety Representatives meetings. There will be a requirement to complete further Health and Safety Qualifications as part of this role, with a view for promotion in the future. Who we're looking for Previous experience working in the healthcare industry or a similar customer orientated organisation. Ideally comes with 3 years of administration experience. Understanding of Health & Safety and risk issues and legislation IOSH desirable Competent user of the MS Office suite of products in order to meet the requirements of the role Ability to understand and manage effectively the impact of competing pressures and conflicting priorities Proactive and able to self-motivate Strong verbal and written communication skills Good interpersonal and team working skills Contract: 37.5 Mon - Fri Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible. For us, it's more than just treating patients; it's about looking after people. About Us Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards
INSIDE SALES REPRESENTATIVE - 6 MONTH FIXED TERM CONTRACT Location: Harlow 6 Month Fixed Term Contract (Maternity leave) Hours: Monday to Friday: 08:00 - 16:30/8:30 - 5pm - Office based Salary: £25,000 I am working on behalf of a global, market-leading organisation to recruit a Inside Sales Representative to manage and grow a portfolio of key customer accounts. This is a customer-facing, commercially focused role where you'll act as the main point of contact for assigned accounts, driving revenue growth while ensuring a high-quality end-to-end customer experience. The Role As Principal Account Executive, you will take ownership of strategic customer relationships, managing everything from sales strategy and account development through to quoting, order fulfilment, and ongoing operational support. You will work closely with internal teams and external partners to deliver value-added solutions, resolve issues efficiently, and build long-term, profitable partnerships. Key Responsibilities Manage and develop a portfolio of assigned customer accounts Act as the primary customer contact , coordinating internal and external resources Develop and execute account strategies to maximise revenue, margins, and market share Identify and secure new sales opportunities within existing accounts Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes Manage the quote-to-order process , including: Pricing strategy and negotiations Quote coordination and approvals Communicating pricing changes to customers Oversee ongoing order-to-invoice activities , ensuring smooth delivery and customer satisfaction Take ownership of customer-related quality issues, corrective actions, and performance metrics Monitor inventory accuracy, order integrity, and financial processes to reduce errors and disputes Maintain a strong understanding of the competitive landscape and use this insight to support sales decisions Promote value-added solutions and services aligned with customer needs Candidate Requirements Experience in account management, sales support, customer success, or a related commercial role Strong customer relationship and stakeholder management skills Commercially aware with confidence around pricing and negotiation Highly organised, able to manage multiple priorities Comfortable working both independently and as part of a wider team Problem-solving mindset with a proactive approach to customer issues Qualifications & Experience Typically requires a 2-year degree or equivalent work experience Suitable for: Entry-level professionals with relevant training and support Sound like something of interest? apply now!
Apr 25, 2026
Contractor
INSIDE SALES REPRESENTATIVE - 6 MONTH FIXED TERM CONTRACT Location: Harlow 6 Month Fixed Term Contract (Maternity leave) Hours: Monday to Friday: 08:00 - 16:30/8:30 - 5pm - Office based Salary: £25,000 I am working on behalf of a global, market-leading organisation to recruit a Inside Sales Representative to manage and grow a portfolio of key customer accounts. This is a customer-facing, commercially focused role where you'll act as the main point of contact for assigned accounts, driving revenue growth while ensuring a high-quality end-to-end customer experience. The Role As Principal Account Executive, you will take ownership of strategic customer relationships, managing everything from sales strategy and account development through to quoting, order fulfilment, and ongoing operational support. You will work closely with internal teams and external partners to deliver value-added solutions, resolve issues efficiently, and build long-term, profitable partnerships. Key Responsibilities Manage and develop a portfolio of assigned customer accounts Act as the primary customer contact , coordinating internal and external resources Develop and execute account strategies to maximise revenue, margins, and market share Identify and secure new sales opportunities within existing accounts Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes Manage the quote-to-order process , including: Pricing strategy and negotiations Quote coordination and approvals Communicating pricing changes to customers Oversee ongoing order-to-invoice activities , ensuring smooth delivery and customer satisfaction Take ownership of customer-related quality issues, corrective actions, and performance metrics Monitor inventory accuracy, order integrity, and financial processes to reduce errors and disputes Maintain a strong understanding of the competitive landscape and use this insight to support sales decisions Promote value-added solutions and services aligned with customer needs Candidate Requirements Experience in account management, sales support, customer success, or a related commercial role Strong customer relationship and stakeholder management skills Commercially aware with confidence around pricing and negotiation Highly organised, able to manage multiple priorities Comfortable working both independently and as part of a wider team Problem-solving mindset with a proactive approach to customer issues Qualifications & Experience Typically requires a 2-year degree or equivalent work experience Suitable for: Entry-level professionals with relevant training and support Sound like something of interest? apply now!
Employee Relations Operations Administrator Reference: (phone number removed) Umbrella Rate: £21.95/hr (Inside IR35) Location: Halewood Are you ready to take the next step in your HR career? This is your chance to join a dynamic and forward-thinking organisation as an Employee Relations Operations Administrator. This role offers an excellent opportunity to grow and develop within the field of Employee Relations while working in a fast-paced manufacturing environment. If you're someone who thrives on making a real impact, enjoys collaboration, and has a passion for delivering exceptional HR support, this could be the perfect role for you. What You Will Do: • Provide expert support for short-term and long-term absence cases, ensuring timely interventions and tailored support plans. • Collaborate with Occupational Health services to improve employee outcomes and reduce absence durations. • Deliver absence management training to stakeholders, empowering them to handle attendance effectively. • Promote and encourage the use of wellbeing resources to enhance employee support and reduce absence frequency. • Partner with cross-functional teams to analyse data and provide insights that inform decision-making. • Contribute to the continuous improvement of absence management policies and processes across manufacturing sites. What You Will Bring: • A proactive, customer-focused mindset with a commitment to delivering high-quality HR support. • Strong organisational skills with the ability to manage a varied workload and meet challenging deadlines. • Excellent communication skills, both written and verbal, to explain complex information clearly. • Resilience and adaptability to perform effectively in a fast-paced environment. • Attention to detail and a high level of accuracy in all aspects of work. In this role, you will play a vital part in supporting the company s operational performance by improving attendance and promoting employee wellbeing. You will work closely with senior managers, trade union representatives, and HR teams to ensure the efficient delivery of Employee Relations services. Your contribution will directly impact the company s goals of fostering a positive and productive workplace culture. Interested? If you're ready to make a difference and advance your career as an Employee Relations Operations Administrator, don t wait! Apply now to seize this fantastic opportunity. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 24, 2026
Contractor
Employee Relations Operations Administrator Reference: (phone number removed) Umbrella Rate: £21.95/hr (Inside IR35) Location: Halewood Are you ready to take the next step in your HR career? This is your chance to join a dynamic and forward-thinking organisation as an Employee Relations Operations Administrator. This role offers an excellent opportunity to grow and develop within the field of Employee Relations while working in a fast-paced manufacturing environment. If you're someone who thrives on making a real impact, enjoys collaboration, and has a passion for delivering exceptional HR support, this could be the perfect role for you. What You Will Do: • Provide expert support for short-term and long-term absence cases, ensuring timely interventions and tailored support plans. • Collaborate with Occupational Health services to improve employee outcomes and reduce absence durations. • Deliver absence management training to stakeholders, empowering them to handle attendance effectively. • Promote and encourage the use of wellbeing resources to enhance employee support and reduce absence frequency. • Partner with cross-functional teams to analyse data and provide insights that inform decision-making. • Contribute to the continuous improvement of absence management policies and processes across manufacturing sites. What You Will Bring: • A proactive, customer-focused mindset with a commitment to delivering high-quality HR support. • Strong organisational skills with the ability to manage a varied workload and meet challenging deadlines. • Excellent communication skills, both written and verbal, to explain complex information clearly. • Resilience and adaptability to perform effectively in a fast-paced environment. • Attention to detail and a high level of accuracy in all aspects of work. In this role, you will play a vital part in supporting the company s operational performance by improving attendance and promoting employee wellbeing. You will work closely with senior managers, trade union representatives, and HR teams to ensure the efficient delivery of Employee Relations services. Your contribution will directly impact the company s goals of fostering a positive and productive workplace culture. Interested? If you're ready to make a difference and advance your career as an Employee Relations Operations Administrator, don t wait! Apply now to seize this fantastic opportunity. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Role : Customer Service Advisor Location: Stone Hours: Full Time 37.5 hours a week Monday - Friday Pay: £26k An excellent opportunity has arisen for an Customer Service Advisor to join one of our longstanding clients, based in Stone. Free parking with easy access to rail and bus routes The Role: Ensure active management of CS mailbox throughout the day. Passing queries to relevant team members with as much information as possible. Pass any potential customer leads for new orders to the relevant Sales Representative/ Application Specialists. Handle the requests of our Sales colleagues. Be proactive, take ownership, be comprehensive in replies to anticipate next questions. Ensure responses are within KPI. Process all sales orders within 24 hours to a high degree of accuracy. Proactively informing any issues and any date changes to the customer. Ensure all complaints and credit returns are actioned within KPI expectation and logged accurately enabling root cause analysis. Ensure consistent follow up and proactive customer updates. Action any customer invoice disputes within KPI, working with customers, Sales and Finance to ensure customer satisfaction and first-time resolution. Support Service enquiries with warranty replacements and ensure technical calls have all the relevant information to facilitate quick and easy resolution. Communicate any significant complaints to the Customer Service Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company. Pass any potential customer leads for new orders to the relevant Sales Representative/ Application Specialists. Actively support the customer experience evolution to best in class. Ensure compliance to GDP, ISO 9001 and any other applicable quality standards. If you're a match for the above, please apply to this Customer Service Advisor role below and a member of our team will be in touch. Work Lyf Group is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy
Apr 24, 2026
Full time
Role : Customer Service Advisor Location: Stone Hours: Full Time 37.5 hours a week Monday - Friday Pay: £26k An excellent opportunity has arisen for an Customer Service Advisor to join one of our longstanding clients, based in Stone. Free parking with easy access to rail and bus routes The Role: Ensure active management of CS mailbox throughout the day. Passing queries to relevant team members with as much information as possible. Pass any potential customer leads for new orders to the relevant Sales Representative/ Application Specialists. Handle the requests of our Sales colleagues. Be proactive, take ownership, be comprehensive in replies to anticipate next questions. Ensure responses are within KPI. Process all sales orders within 24 hours to a high degree of accuracy. Proactively informing any issues and any date changes to the customer. Ensure all complaints and credit returns are actioned within KPI expectation and logged accurately enabling root cause analysis. Ensure consistent follow up and proactive customer updates. Action any customer invoice disputes within KPI, working with customers, Sales and Finance to ensure customer satisfaction and first-time resolution. Support Service enquiries with warranty replacements and ensure technical calls have all the relevant information to facilitate quick and easy resolution. Communicate any significant complaints to the Customer Service Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company. Pass any potential customer leads for new orders to the relevant Sales Representative/ Application Specialists. Actively support the customer experience evolution to best in class. Ensure compliance to GDP, ISO 9001 and any other applicable quality standards. If you're a match for the above, please apply to this Customer Service Advisor role below and a member of our team will be in touch. Work Lyf Group is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy
Role summary You will be the senior right-hand to the President, Europe-delivering high calibre, proactive executive support across a fast-moving, matrixed and multi-country commercial organisation. You will manage complex calendars and travel, shape agendas and communications, coordinate large-scale meetings and events, and act as a trusted representative with senior internal and external stakeholders. This is a visible role with broad influence that will help drive commercial priorities across the region. Key responsibilities Provide high-level diary and email management across multiple time zones, anticipating priorities and resolving conflicts autonomously. Manage end-to-end international travel (multi-country itineraries, visas, logistics) with cost control and occasional out of hours oversight. Prepare briefing packs, meeting agendas, talking points and executive level presentations for leadership meetings, ExCom and board level interactions. Work across multiple functions, independently managing the calendar, anticipating priorities and overseeing correspondence ensuring timely responses, triaging appropriately and tracking actions to closure. Coordinate complex meetings, town halls, conferences and leadership visits (virtual and in person), including logistics, pre reads and follow up actions. Act as a primary interface for senior internal and external stakeholders (Country Heads, Commercial leaders, Non Executive Directors, customers, regulators, investors and media where required). Oversee expense management, purchase orders and vendor engagement; monitor departmental spend and identify cost efficiencies. Maintain confidential records and handle sensitive information with the highest discretion. Lead and develop the administrative community for Europe Commercial (best practices, cross team coverage, onboarding and mentoring). Utilise Digital & Data tools and implement and manage collaborative Tech tools, SharePoint sites and business systems; provide training and support to the team. Proactively resolve issues, escalates when appropriate, and drive projects to completion on behalf of the President, Europe. What you'll bring - essential Proven experience supporting C suite or senior commercial leaders in a large, complex international organisation. Strong track record organising extensive international travel and large-scale, multi stakeholder events. Excellent written and verbal communication; strong presentation and PowerPoint skills. High level of discretion and demonstrated experience handling confidential and sensitive information. Strong organisational, prioritisation and problem solving skills; ability to operate calmly under pressure and to tight deadlines. Proficiency with MS Office (advanced PowerPoint, Excel), Outlook and virtual meeting platforms. Experience with GSK systems or similar (Concur, Workday, SharePoint, Procurement systems) or the ability to learn quickly. Comfortable representing the President, Europe with senior leaders and external partners across cultures and countries. Desirable Experience supporting commercial functions (Sales, Marketing, Market Access) or working closely with Global and Regional leads. Familiarity with budget monitoring, POs and simple financial governance. Previous experience mentoring or leading administrative colleagues across multiple sites. Skills & competencies Executive presence, polished and professional in business forums. Anticipatory mindset: proactive, resourceful and able to act with limited direction. Strong stakeholder management and influencing skills across hierarchical and cultural boundaries. Meticulous attention to detail and commitment to quality. Continuous improvement mindset-comfortable introducing new tools and ways of working. Working model & location Hybrid working model. The role is Europe-focused with regular on site presence required (GSK HQ). Equal Opportunity Employer GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Adjustments & support Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities, contact us at where you can also request a call.
Apr 24, 2026
Full time
Role summary You will be the senior right-hand to the President, Europe-delivering high calibre, proactive executive support across a fast-moving, matrixed and multi-country commercial organisation. You will manage complex calendars and travel, shape agendas and communications, coordinate large-scale meetings and events, and act as a trusted representative with senior internal and external stakeholders. This is a visible role with broad influence that will help drive commercial priorities across the region. Key responsibilities Provide high-level diary and email management across multiple time zones, anticipating priorities and resolving conflicts autonomously. Manage end-to-end international travel (multi-country itineraries, visas, logistics) with cost control and occasional out of hours oversight. Prepare briefing packs, meeting agendas, talking points and executive level presentations for leadership meetings, ExCom and board level interactions. Work across multiple functions, independently managing the calendar, anticipating priorities and overseeing correspondence ensuring timely responses, triaging appropriately and tracking actions to closure. Coordinate complex meetings, town halls, conferences and leadership visits (virtual and in person), including logistics, pre reads and follow up actions. Act as a primary interface for senior internal and external stakeholders (Country Heads, Commercial leaders, Non Executive Directors, customers, regulators, investors and media where required). Oversee expense management, purchase orders and vendor engagement; monitor departmental spend and identify cost efficiencies. Maintain confidential records and handle sensitive information with the highest discretion. Lead and develop the administrative community for Europe Commercial (best practices, cross team coverage, onboarding and mentoring). Utilise Digital & Data tools and implement and manage collaborative Tech tools, SharePoint sites and business systems; provide training and support to the team. Proactively resolve issues, escalates when appropriate, and drive projects to completion on behalf of the President, Europe. What you'll bring - essential Proven experience supporting C suite or senior commercial leaders in a large, complex international organisation. Strong track record organising extensive international travel and large-scale, multi stakeholder events. Excellent written and verbal communication; strong presentation and PowerPoint skills. High level of discretion and demonstrated experience handling confidential and sensitive information. Strong organisational, prioritisation and problem solving skills; ability to operate calmly under pressure and to tight deadlines. Proficiency with MS Office (advanced PowerPoint, Excel), Outlook and virtual meeting platforms. Experience with GSK systems or similar (Concur, Workday, SharePoint, Procurement systems) or the ability to learn quickly. Comfortable representing the President, Europe with senior leaders and external partners across cultures and countries. Desirable Experience supporting commercial functions (Sales, Marketing, Market Access) or working closely with Global and Regional leads. Familiarity with budget monitoring, POs and simple financial governance. Previous experience mentoring or leading administrative colleagues across multiple sites. Skills & competencies Executive presence, polished and professional in business forums. Anticipatory mindset: proactive, resourceful and able to act with limited direction. Strong stakeholder management and influencing skills across hierarchical and cultural boundaries. Meticulous attention to detail and commitment to quality. Continuous improvement mindset-comfortable introducing new tools and ways of working. Working model & location Hybrid working model. The role is Europe-focused with regular on site presence required (GSK HQ). Equal Opportunity Employer GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Adjustments & support Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities, contact us at where you can also request a call.
As the Junior Field Sales Representative, you will play a key role in driving sales growth by building relationships with customers, identifying new business opportunities and supporting existing accounts. This is an exciting opportunity for someone looking to start or grow their career in field sales within the construction and building supplies industry. You'll spend time visiting customer sites, developing accounts and working closely with the branch team to ensure excellent service delivery. Junior Field Sales Representative Key Responsibilities Develop and maintain strong relationships with new customers. Identify opportunities to grow sales within allocated territory. Visit customer sites and projects to understand their needs. Work closely with the branch sales and operations team to ensure customer orders are fulfilled efficiently. Achieve agreed sales targets and KPI objectives. Maintain accurate records of customer visits, quotations and account activity. Represent the business professionally at all times, promoting their values and customer-first approach. Junior Field Sales Representative Skills & Experience Essential: Previous experience working for a builders merchant. Excellent communication and interpersonal skills. Self-motivated, results-driven and eager to learn. Ability to build rapport quickly and establish trust with customers. Strong organisational and time management skills. UK driving licence (full, clean). What We Offer Salary: Up to £35,000 Pull car Ongoing training and career development opportunities. Staff discount on products. Supportive team culture in a growing business.
Apr 24, 2026
Full time
As the Junior Field Sales Representative, you will play a key role in driving sales growth by building relationships with customers, identifying new business opportunities and supporting existing accounts. This is an exciting opportunity for someone looking to start or grow their career in field sales within the construction and building supplies industry. You'll spend time visiting customer sites, developing accounts and working closely with the branch team to ensure excellent service delivery. Junior Field Sales Representative Key Responsibilities Develop and maintain strong relationships with new customers. Identify opportunities to grow sales within allocated territory. Visit customer sites and projects to understand their needs. Work closely with the branch sales and operations team to ensure customer orders are fulfilled efficiently. Achieve agreed sales targets and KPI objectives. Maintain accurate records of customer visits, quotations and account activity. Represent the business professionally at all times, promoting their values and customer-first approach. Junior Field Sales Representative Skills & Experience Essential: Previous experience working for a builders merchant. Excellent communication and interpersonal skills. Self-motivated, results-driven and eager to learn. Ability to build rapport quickly and establish trust with customers. Strong organisational and time management skills. UK driving licence (full, clean). What We Offer Salary: Up to £35,000 Pull car Ongoing training and career development opportunities. Staff discount on products. Supportive team culture in a growing business.
Job title: MPS Operations Specialist Salary : £25,000 p/a Location: Nottingham (hybrid work available 3 days in the office, 2 days WFH) BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our fskilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have a fantastic opportunity for a MPS Operations Specialist . In this role, you ll play a key role in ensuring a seamless, responsive, and high-quality experience for our customers. From managing hardware deployments to supporting billing and reporting, your work will directly contribute to our mission of excellence in customer service. Key Responsibilities MPS Operations Specialist Manage consumables, hardware, and software orders from request to invoicing Coordinate large-scale hardware deployments and relocations Handle customer queries via phone, email, and support tickets Maintain accurate records in systems like Excel and Vantage Online Support contract creation and monthly billing Create and update training materials and knowledge base content Collaborate with internal teams, suppliers, and customers to resolve issues efficiently Essential: Minimum Level 2 education (e.g., 5 GCSEs including Maths and English) Strong Excel skills (VLOOKUPs, formulas) Experience in customer service and working under pressure Excellent communication and relationship-building skills Proactive, organised, and adaptable Desirable: Degree in Business, Management, or related field Experience in Managed Print Services or project management Familiarity with D365 and invoicing/billing processes We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests. Alternative job titles: Customer Service Representative, Customer Service Advisor, Operations Administrator, Operations Specialist
Apr 24, 2026
Full time
Job title: MPS Operations Specialist Salary : £25,000 p/a Location: Nottingham (hybrid work available 3 days in the office, 2 days WFH) BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our fskilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have a fantastic opportunity for a MPS Operations Specialist . In this role, you ll play a key role in ensuring a seamless, responsive, and high-quality experience for our customers. From managing hardware deployments to supporting billing and reporting, your work will directly contribute to our mission of excellence in customer service. Key Responsibilities MPS Operations Specialist Manage consumables, hardware, and software orders from request to invoicing Coordinate large-scale hardware deployments and relocations Handle customer queries via phone, email, and support tickets Maintain accurate records in systems like Excel and Vantage Online Support contract creation and monthly billing Create and update training materials and knowledge base content Collaborate with internal teams, suppliers, and customers to resolve issues efficiently Essential: Minimum Level 2 education (e.g., 5 GCSEs including Maths and English) Strong Excel skills (VLOOKUPs, formulas) Experience in customer service and working under pressure Excellent communication and relationship-building skills Proactive, organised, and adaptable Desirable: Degree in Business, Management, or related field Experience in Managed Print Services or project management Familiarity with D365 and invoicing/billing processes We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests. Alternative job titles: Customer Service Representative, Customer Service Advisor, Operations Administrator, Operations Specialist
Generator Specialist TFA page is loaded Generator Specialist TFAlocations: United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102314At Arabelle Solutions, part of EDF Group, we're proud to design services and solutions that are generating power not just for today and tomorrow but for generations to come. You'll work alongside passionate bright minds. We offer a broad range of opportunities for those eager to build tomorrow's world. We believe a supportive culture is key to reach common goals. Diversity and an inclusive mindset makes us and our business stronger.The Generator Specialist Technical Field Advisor (TFA) travels to customer sites in the UK and Overseas to support our customers with their installation, maintenance, retrofits and warranty work on Nuclear power generation rotating equipment, primarily Generators, Motors and Exciters. In order to provide technical direction to others, this position requires technical competence in reading and interpreting engineering documents including but not restricted to Technical & Quality instructions and engineering drawings.The Generator Specialist TFA implements and executes the work under Quality, Safety and Environmental policies, behaving in a professional manner as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedures. Location: UK & Overseas Essential Function & Responsibilities Perform on-site Generator inspection, rewinds, installation, ongoing preventive maintenance, repair after installation. Perform inspection and testing of the generator field and stator utilising the latest technology. Direct and perform repair or inspection procedures utilising the latest electronic communication, references and documentation technologies. Strong knowledge and experience with AC and DC Motors / Generators. Working knowledge of basic electrical circuits and electrical troubleshooting. Working knowledge of prints/print reading, such as manufacturing drawings, P&IDs and schematic drawings. Pre-outage planning, possibly recommending and administering policies and procedures as part of the planning process, Lead execution of projects, including: generator field and stator rewinds, general generator repairs, and inspections. Respond to requests for emergency repairs and services to troublesome equipment Provide Technical Instruction and assistance to customer representatives regarding installation, operation, repair and maintenance at customer's sites Perform administrative functions such as: writing and amending as required Risk Assessments & Method statements, writing Technical Reports in FieldVision, reviewing and amending quality documentation, ordering materials, securing quotations, preparing job status reports, reports to customers. Signs off on all changes implemented. Coach, mentor and train other Field Engineers and team members as required, to impart and perpetuate field engineering and/or product knowledge. Drive customer satisfaction through commitment to quality. Maintain strong safety mindset to assure the executed work reflects the technical requirements within Arabelle Solutions, customers and legislative safety standards. Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage and other OEM designs. Prepare timely and accurate technical reports in FieldVision for customer records and a reference for future outages. Ensure all parts needed for the job are shipped to the site and checked before installation. Participate as a Service Team member dedicated to Safety metrics. Perform walk-downs during installation to ensure that workforce under his technical direction are working safely, and delivering the highest standard of work. Provide Supervision of team as required to execute the job when needed. Perform aftermarket upgrades that need to be performed at the site level. Perform other duties as assigned Qualifications /Requirements Technical/University degree or qualifying experience OR a High School Diploma / GED with extensive experience in a Field Services role Strong experience in a field services or power generation equipment maintenance position Technical competence in reading measuring equipment. Extensive travel to and from projects and various field assignments will be required, UK & Overseas. High Level of Computer Literacy required. Fluent in English language. Desired Characteristics High Experienced level, has the knowledge and skill to oversee outage management within a competency and may possesses expertise in a secondary competency. Some Winding knowledge and background to perform inspections with non diagnostic or electrical intervention. Demonstrates mentor and team lead skills. Experience and training on Alstom, Siemens or other OEM equipment is preferred Extensive Field Engineering Services experience is required Strong organizational skills Strong project management skills Strong oral and written communication skills Strong interpersonal and leadership skills Strong business acumen and ability to sell Arabelle Solutions products to the customer when required.Join us and work with global teams to support global customers ! At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries.At Arabelle Solutions, we know diversity makes teams and business stronger.Arabelle Solutions believes that investing in employee development is key to our success. Our culture of learning focuses on developing our people and promoting the skills for the future. Thrive in a supportive work culture that is committed to continuous learning. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match !
Apr 24, 2026
Full time
Generator Specialist TFA page is loaded Generator Specialist TFAlocations: United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102314At Arabelle Solutions, part of EDF Group, we're proud to design services and solutions that are generating power not just for today and tomorrow but for generations to come. You'll work alongside passionate bright minds. We offer a broad range of opportunities for those eager to build tomorrow's world. We believe a supportive culture is key to reach common goals. Diversity and an inclusive mindset makes us and our business stronger.The Generator Specialist Technical Field Advisor (TFA) travels to customer sites in the UK and Overseas to support our customers with their installation, maintenance, retrofits and warranty work on Nuclear power generation rotating equipment, primarily Generators, Motors and Exciters. In order to provide technical direction to others, this position requires technical competence in reading and interpreting engineering documents including but not restricted to Technical & Quality instructions and engineering drawings.The Generator Specialist TFA implements and executes the work under Quality, Safety and Environmental policies, behaving in a professional manner as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedures. Location: UK & Overseas Essential Function & Responsibilities Perform on-site Generator inspection, rewinds, installation, ongoing preventive maintenance, repair after installation. Perform inspection and testing of the generator field and stator utilising the latest technology. Direct and perform repair or inspection procedures utilising the latest electronic communication, references and documentation technologies. Strong knowledge and experience with AC and DC Motors / Generators. Working knowledge of basic electrical circuits and electrical troubleshooting. Working knowledge of prints/print reading, such as manufacturing drawings, P&IDs and schematic drawings. Pre-outage planning, possibly recommending and administering policies and procedures as part of the planning process, Lead execution of projects, including: generator field and stator rewinds, general generator repairs, and inspections. Respond to requests for emergency repairs and services to troublesome equipment Provide Technical Instruction and assistance to customer representatives regarding installation, operation, repair and maintenance at customer's sites Perform administrative functions such as: writing and amending as required Risk Assessments & Method statements, writing Technical Reports in FieldVision, reviewing and amending quality documentation, ordering materials, securing quotations, preparing job status reports, reports to customers. Signs off on all changes implemented. Coach, mentor and train other Field Engineers and team members as required, to impart and perpetuate field engineering and/or product knowledge. Drive customer satisfaction through commitment to quality. Maintain strong safety mindset to assure the executed work reflects the technical requirements within Arabelle Solutions, customers and legislative safety standards. Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage and other OEM designs. Prepare timely and accurate technical reports in FieldVision for customer records and a reference for future outages. Ensure all parts needed for the job are shipped to the site and checked before installation. Participate as a Service Team member dedicated to Safety metrics. Perform walk-downs during installation to ensure that workforce under his technical direction are working safely, and delivering the highest standard of work. Provide Supervision of team as required to execute the job when needed. Perform aftermarket upgrades that need to be performed at the site level. Perform other duties as assigned Qualifications /Requirements Technical/University degree or qualifying experience OR a High School Diploma / GED with extensive experience in a Field Services role Strong experience in a field services or power generation equipment maintenance position Technical competence in reading measuring equipment. Extensive travel to and from projects and various field assignments will be required, UK & Overseas. High Level of Computer Literacy required. Fluent in English language. Desired Characteristics High Experienced level, has the knowledge and skill to oversee outage management within a competency and may possesses expertise in a secondary competency. Some Winding knowledge and background to perform inspections with non diagnostic or electrical intervention. Demonstrates mentor and team lead skills. Experience and training on Alstom, Siemens or other OEM equipment is preferred Extensive Field Engineering Services experience is required Strong organizational skills Strong project management skills Strong oral and written communication skills Strong interpersonal and leadership skills Strong business acumen and ability to sell Arabelle Solutions products to the customer when required.Join us and work with global teams to support global customers ! At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries.At Arabelle Solutions, we know diversity makes teams and business stronger.Arabelle Solutions believes that investing in employee development is key to our success. Our culture of learning focuses on developing our people and promoting the skills for the future. Thrive in a supportive work culture that is committed to continuous learning. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match !
Elizabeth Michael Associates Ltd
Bulwell, Nottinghamshire
Sales Support Coordinator NG8, Nottingham 8:00am 5:00pm Monday Friday £29,000 - £32,000 Looking for someone to start asap Job Purpose To provide efficient and accurate quotation, order processing and customer support within an engineering sales environment, ensuring a high standard of service delivery from enquiry through to order fulfilment. The role is responsible for preparing timely and commercially sound quotations aligned with customer requirements and company pricing strategies, while maintaining strong communication with customers, internal teams and external sales representatives. The position plays a key part in converting enquiries into confirmed orders. A core focus is to maintain strong customer relationships by delivering clear communication, resolving queries promptly and providing reliable updates on order and quote status. In addition, the role contributes to continuous improvement of quoting and order processes, ensuring efficiency, accuracy and profitability targets are met. Job Responsibilities Prepare accurate and detailed quotes for products and services based on customer requirements and specifications, and update the stock card accordingly Work with other departments to gather information needed for complex or customised quotes Respond to all sales inbox enquiries within one hour to confirm receipt and request any additional information needed to prepare the quote Complete all quotes as quickly as possible while maintaining both customer and company standards Ensure all quoted prices follow current customer-specific pricing, discount structures and profit margin targets Convert quotations into sales orders accurately and promptly, ensuring smooth progression from order to delivery and always adding one additional day to the expected delivery date Communicate directly with customers by phone or email when needed to confirm requirements or provide information such as lead times Resolve customer issues where possible and escalate unresolved matters to the appropriate department Support the external sales team with quote requests, status updates and clarifications Communicate clearly with external sales to fully understand customer needs and ensure quotes meet agreed requirements Maintain accurate records of all quote requests, specifications, revisions and approvals Track and document follow ups and feedback on quotes and use this information to improve future quoting accuracy and processes Take part in regular reviews of quoting procedures to identify improvements in accuracy and efficiency Skills Required Strong written and verbal communication skills Excellent organisation and time management High attention to detail and accuracy Proficient in Microsoft Office (especially Excel) Good customer service skills Ability to work under pressure and prioritise tasks Problem-solving skills Team player with a proactive approach EMA25
Apr 23, 2026
Full time
Sales Support Coordinator NG8, Nottingham 8:00am 5:00pm Monday Friday £29,000 - £32,000 Looking for someone to start asap Job Purpose To provide efficient and accurate quotation, order processing and customer support within an engineering sales environment, ensuring a high standard of service delivery from enquiry through to order fulfilment. The role is responsible for preparing timely and commercially sound quotations aligned with customer requirements and company pricing strategies, while maintaining strong communication with customers, internal teams and external sales representatives. The position plays a key part in converting enquiries into confirmed orders. A core focus is to maintain strong customer relationships by delivering clear communication, resolving queries promptly and providing reliable updates on order and quote status. In addition, the role contributes to continuous improvement of quoting and order processes, ensuring efficiency, accuracy and profitability targets are met. Job Responsibilities Prepare accurate and detailed quotes for products and services based on customer requirements and specifications, and update the stock card accordingly Work with other departments to gather information needed for complex or customised quotes Respond to all sales inbox enquiries within one hour to confirm receipt and request any additional information needed to prepare the quote Complete all quotes as quickly as possible while maintaining both customer and company standards Ensure all quoted prices follow current customer-specific pricing, discount structures and profit margin targets Convert quotations into sales orders accurately and promptly, ensuring smooth progression from order to delivery and always adding one additional day to the expected delivery date Communicate directly with customers by phone or email when needed to confirm requirements or provide information such as lead times Resolve customer issues where possible and escalate unresolved matters to the appropriate department Support the external sales team with quote requests, status updates and clarifications Communicate clearly with external sales to fully understand customer needs and ensure quotes meet agreed requirements Maintain accurate records of all quote requests, specifications, revisions and approvals Track and document follow ups and feedback on quotes and use this information to improve future quoting accuracy and processes Take part in regular reviews of quoting procedures to identify improvements in accuracy and efficiency Skills Required Strong written and verbal communication skills Excellent organisation and time management High attention to detail and accuracy Proficient in Microsoft Office (especially Excel) Good customer service skills Ability to work under pressure and prioritise tasks Problem-solving skills Team player with a proactive approach EMA25
Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and manufacturing the world's greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver- centric connection.At Gordon Murray Automotive, customer interactions are treated with the highest level of importance. As a Sales Specialist, you will contribute directly to elevating the customer journey -from initial vehicle previews through to final handover and ongoing ownership. This position is ideally suited to a driven, ambitious self-starter with experience in a dealer or OEM environment who is ready to thrive in a fast-paced, high-performance automotive brand. The Sales team also oversees all Gordon Murray Special Vehicle purchases, automobiles positioned at the highest tier of the automotive world and therefore requiring an exceptionally prestigious, meticulously delivered customer experience. Key Responsibilities Act as a confident, customer-facing representative of GMA, engaging effectively with UHNW custodians on both a personal relationship level and a technical product/brand level. Support and enhance the GMA Customer Journey by providing high-quality administrative and operational support throughout the full ownership lifecycle. Manage a range of administrative duties, including coordinating customer visits, supporting team logistics, processing invoices and receipts, maintaining shared documentation and CRM records, monitoring sales inboxes, managing event guest lists, providing ad-hoc event support, and overseeing aftersales order management. Oversee all customer visits to our new Windlesham HQ, ensuring the highest standards of presentation and experience. This includes preparing show cars and the customer experience centre, coordinating catering, and managing all logistical arrangements for both our custodians and internal teams on site. Prepare, source, and distribute Customer Journey materials, including handover collateral for vehicle deliveries. Collaborate with internal teams to define and implement delivery requirements, ensuring every owner receives a seamless, exceptional handover experience. Provide expert specification support to the Sales team, advising internal teams on vehicle design elements and the bespoke options available across the GMA product range. With proven success, this responsibility may extend to working directly with customers to guide them through their specification choices. Represent GMA at UK and international events, supporting the Sales team in hosting customers and engaging with the public. Take responsibility for issuing, approving, and archiving physical colour and trim samples. Maintain strict customer confidentiality while ensuring all customer materials are securely stored and CRM records remain accurate and up to date. Provide occasional support outside core working hours to uphold outstanding levels of customer satisfaction. Skills, Knowledge and Expertise Experience and/or demonstratable passion for the luxury automotive industry is desirable at a retailer/ dealer or OEM level preferred Exceptional eye for detail and the ability to communicate clearly with others Able to use a variety of IT Packages (e.g. Salesforce, Office 365, Word, Excel, PowerPoint, Outlook, Teams, Smartsheets, PowerBI at an advanced standard. Customer facing and interpersonal skills delivered with a strong level of confidence to support a best-in-class customer journey. Outstanding organisational skills with the ability to stay focused on assigned tasks, manage conflicting priorities, against tight deadlines, whilst maintaining strong attention to detail. Benefits As well as the opportunity to work with a fantastic team, the position comes with: Competitive Base Salary Private Medical Scheme Life Assurance Holiday Loyalty Bonus Scheme Enhanced Personal Pension Plan Enhanced Maternity & Paternity Pay Cycle to Work Scheme Salary Sacrifice Car Lease Scheme Parking Onsite Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application. All applicants must have the Right to Work in the UK.
Apr 23, 2026
Full time
Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and manufacturing the world's greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver- centric connection.At Gordon Murray Automotive, customer interactions are treated with the highest level of importance. As a Sales Specialist, you will contribute directly to elevating the customer journey -from initial vehicle previews through to final handover and ongoing ownership. This position is ideally suited to a driven, ambitious self-starter with experience in a dealer or OEM environment who is ready to thrive in a fast-paced, high-performance automotive brand. The Sales team also oversees all Gordon Murray Special Vehicle purchases, automobiles positioned at the highest tier of the automotive world and therefore requiring an exceptionally prestigious, meticulously delivered customer experience. Key Responsibilities Act as a confident, customer-facing representative of GMA, engaging effectively with UHNW custodians on both a personal relationship level and a technical product/brand level. Support and enhance the GMA Customer Journey by providing high-quality administrative and operational support throughout the full ownership lifecycle. Manage a range of administrative duties, including coordinating customer visits, supporting team logistics, processing invoices and receipts, maintaining shared documentation and CRM records, monitoring sales inboxes, managing event guest lists, providing ad-hoc event support, and overseeing aftersales order management. Oversee all customer visits to our new Windlesham HQ, ensuring the highest standards of presentation and experience. This includes preparing show cars and the customer experience centre, coordinating catering, and managing all logistical arrangements for both our custodians and internal teams on site. Prepare, source, and distribute Customer Journey materials, including handover collateral for vehicle deliveries. Collaborate with internal teams to define and implement delivery requirements, ensuring every owner receives a seamless, exceptional handover experience. Provide expert specification support to the Sales team, advising internal teams on vehicle design elements and the bespoke options available across the GMA product range. With proven success, this responsibility may extend to working directly with customers to guide them through their specification choices. Represent GMA at UK and international events, supporting the Sales team in hosting customers and engaging with the public. Take responsibility for issuing, approving, and archiving physical colour and trim samples. Maintain strict customer confidentiality while ensuring all customer materials are securely stored and CRM records remain accurate and up to date. Provide occasional support outside core working hours to uphold outstanding levels of customer satisfaction. Skills, Knowledge and Expertise Experience and/or demonstratable passion for the luxury automotive industry is desirable at a retailer/ dealer or OEM level preferred Exceptional eye for detail and the ability to communicate clearly with others Able to use a variety of IT Packages (e.g. Salesforce, Office 365, Word, Excel, PowerPoint, Outlook, Teams, Smartsheets, PowerBI at an advanced standard. Customer facing and interpersonal skills delivered with a strong level of confidence to support a best-in-class customer journey. Outstanding organisational skills with the ability to stay focused on assigned tasks, manage conflicting priorities, against tight deadlines, whilst maintaining strong attention to detail. Benefits As well as the opportunity to work with a fantastic team, the position comes with: Competitive Base Salary Private Medical Scheme Life Assurance Holiday Loyalty Bonus Scheme Enhanced Personal Pension Plan Enhanced Maternity & Paternity Pay Cycle to Work Scheme Salary Sacrifice Car Lease Scheme Parking Onsite Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application. All applicants must have the Right to Work in the UK.