If you're a strong leader who knows how to set standards and get the best from a team , this could be the role for you. Grove Group are looking for a hands-on Business Manager to take ownership of our Burgess Hill site and drive performance across a fast-paced trade counter and warehouse operation. Branch Manager Burgess Hill, RH15 Full time, permanent Up to £30,000 - £45,000 per annum dependent on experience Please Note: Applicants must be authorised to work in the UK Grove Group is one of the UK's most respected suppliers to the vehicle repair and refinish industry, with over 100 years of experience supporting body shops and distribution partners nationwide. We're now looking for a experienced , hands-on Manager to lead our Burgess Hill branch. This is a fantastic opportunity for someone who thrives in a practical environment, enjoys building high-performing teams, and isn't afraid to set clear expectations. If you're a skilled people manager who can bring energy, structure and accountability to a team, we want to hear from you. About the Role Our branches operate like busy trade counters with a warehouse behind them. On any given day the team could be: Serving customers at the trade counter Mixing automotive paints Preparing and dispatching deliveries Managing stock and supplier orders You'll lead a team of 9 , ensuring the branch runs smoothly, efficiently and professionally. The current staff boast over 60 years' combined industry expertise, meaning you can focus on what matters most: leading the team and driving standards. Key Responsibilities: You will take full responsibility for the day-to-day running of the branch, from stock and service to team performance and customer relationships. Lead and manage the team, setting clear standards, providing training, conducting appraisals and addressing performance where required Oversee daily branch operations, ensuring the trade counter, warehouse activities and paint mixing services run smoothly and efficiently Manage stock control, maintaining accurate stock levels, investigating discrepancies and ensuring products are available to meet customer demand Support order processing and deliveries, ensuring goods are prepared accurately and dispatched promptly to customers Deliver excellent customer service, responding to enquiries, resolving issues and building strong relationships with trade customers Maintain branch administration and financial controls, including cash handling, banking, credit control procedures and accurate documentation Ensure compliance with company policies, including health & safety, security and operational procedures Work closely with the sales team to support branch targets, promote company products and contribute to new business opportunities Communicate effectively with internal teams, including sales, purchasing and accounts, to keep branch operations running smoothly Maintain a professional, organised branch environment, ensuring high standards of housekeeping and presentation at all times Who we are looking for: First and foremost you will be a strong people manager . You might come from a background such as: Branch Manager Trade Counter Manager Operations Manager Automotive / motor trade management Warehouse or distribution leadership Most importantly, you will: Be confident managing teams and addressing performance issues Have experience improving standards and driving cultural change Be organised, practical and hands-on Be comfortable working in a fast-paced operational environment Have excellent communication and leadership skills If you are someone who leads from the front, sets clear expectations and can drive positive culture change, apply today! How to apply for the Branch Manager role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Business Manager, Branch Manager, Automotive, Service Manager, Administrator, Operations, Team Leader.
Jul 12, 2026
Full time
If you're a strong leader who knows how to set standards and get the best from a team , this could be the role for you. Grove Group are looking for a hands-on Business Manager to take ownership of our Burgess Hill site and drive performance across a fast-paced trade counter and warehouse operation. Branch Manager Burgess Hill, RH15 Full time, permanent Up to £30,000 - £45,000 per annum dependent on experience Please Note: Applicants must be authorised to work in the UK Grove Group is one of the UK's most respected suppliers to the vehicle repair and refinish industry, with over 100 years of experience supporting body shops and distribution partners nationwide. We're now looking for a experienced , hands-on Manager to lead our Burgess Hill branch. This is a fantastic opportunity for someone who thrives in a practical environment, enjoys building high-performing teams, and isn't afraid to set clear expectations. If you're a skilled people manager who can bring energy, structure and accountability to a team, we want to hear from you. About the Role Our branches operate like busy trade counters with a warehouse behind them. On any given day the team could be: Serving customers at the trade counter Mixing automotive paints Preparing and dispatching deliveries Managing stock and supplier orders You'll lead a team of 9 , ensuring the branch runs smoothly, efficiently and professionally. The current staff boast over 60 years' combined industry expertise, meaning you can focus on what matters most: leading the team and driving standards. Key Responsibilities: You will take full responsibility for the day-to-day running of the branch, from stock and service to team performance and customer relationships. Lead and manage the team, setting clear standards, providing training, conducting appraisals and addressing performance where required Oversee daily branch operations, ensuring the trade counter, warehouse activities and paint mixing services run smoothly and efficiently Manage stock control, maintaining accurate stock levels, investigating discrepancies and ensuring products are available to meet customer demand Support order processing and deliveries, ensuring goods are prepared accurately and dispatched promptly to customers Deliver excellent customer service, responding to enquiries, resolving issues and building strong relationships with trade customers Maintain branch administration and financial controls, including cash handling, banking, credit control procedures and accurate documentation Ensure compliance with company policies, including health & safety, security and operational procedures Work closely with the sales team to support branch targets, promote company products and contribute to new business opportunities Communicate effectively with internal teams, including sales, purchasing and accounts, to keep branch operations running smoothly Maintain a professional, organised branch environment, ensuring high standards of housekeeping and presentation at all times Who we are looking for: First and foremost you will be a strong people manager . You might come from a background such as: Branch Manager Trade Counter Manager Operations Manager Automotive / motor trade management Warehouse or distribution leadership Most importantly, you will: Be confident managing teams and addressing performance issues Have experience improving standards and driving cultural change Be organised, practical and hands-on Be comfortable working in a fast-paced operational environment Have excellent communication and leadership skills If you are someone who leads from the front, sets clear expectations and can drive positive culture change, apply today! How to apply for the Branch Manager role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Business Manager, Branch Manager, Automotive, Service Manager, Administrator, Operations, Team Leader.
HR Manager We are recruiting for a HR Manager on a fixed-term contract to provide maternity leave cover. This role is expected to commence in September 2026 and continue until July 2027.This is a varied role where you'll provide both strategic and operational HR leadership, driving effective people practices, supporting leaders through change, and ensuring an exceptional employee experience.You'll oversee the delivery of high-quality HR services across the employee lifecycle, ensuring compliance with employment legislation while fostering a positive, inclusive, and high-performing culture. Success in this role requires a proactive, organised and collaborative approach, with the ability to influence stakeholders, build trusted relationships at all levels, and balance multiple priorities in a fast-paced environment.This role would suit an experienced HR professional who has previously worked in an HR position within a small business environment. You'll be comfortable operating independently, taking ownership of the full HR remit while building strong relationships across the organisation.This role is open to both full-time and part-time candidates, depending on experience and availability. Please outline your desired working pattern in your application. Day to day responsibilities Provide strategic HR advice and coaching to managers, supporting effective decision-making and leadership capability. Lead, coach and develop members of the HR and admin team Lead organisational change initiatives, ensuring effective communication, engagement and implementation. Use people data and insights to identify trends, inform decision-making and drive continuous improvement. Lead on complex employee relations matters, including disciplinary, grievance, capability, absence management and organisational change. Ensure all employee relations cases are managed fairly, consistently and in line with employment legislation and company policies. Support managers in resolving people issues while minimising organisational risk Support workforce planning and recruitment activities to attract and retain high-quality talent. Drive performance management processes, ensuring managers are equipped to effectively manage performance. Champion succession planning and talent development. Foster a positive, inclusive and engaging workplace culture. Support employee engagement initiatives and action planning following engagement surveys. Skills & Experience CIPD Level 5 qualification or equivalent HR experience (Level 7 desirable). Proven experience in a generalist HR Manager role, ideally within a SME organisation. Strong knowledge of UK employment legislation and HR best practice. Experience partnering with senior leaders in a commercial environment. Strong influencing, coaching and stakeholder management skills. Excellent communication and interpersonal skills. Ability to interpret HR metrics and use data to inform decisions. Strong organisational skills with the ability to manage competing priorities. About LIMA At LIMA, we help organisations achieve their ambitions through insight-led technology strategy and managed services that enhance resilience, drive performance, and support sustainable growth. But we know that our success is powered by our people. We're proud to be a Great Place to Work company for the second year running, and our team consistently tells us that the people are the best thing about working here. We recognise and reward the hard work of our colleagues with competitive salaries, professional development opportunities, wellbeing support and a strong benefits package. REF-
Jul 12, 2026
Contractor
HR Manager We are recruiting for a HR Manager on a fixed-term contract to provide maternity leave cover. This role is expected to commence in September 2026 and continue until July 2027.This is a varied role where you'll provide both strategic and operational HR leadership, driving effective people practices, supporting leaders through change, and ensuring an exceptional employee experience.You'll oversee the delivery of high-quality HR services across the employee lifecycle, ensuring compliance with employment legislation while fostering a positive, inclusive, and high-performing culture. Success in this role requires a proactive, organised and collaborative approach, with the ability to influence stakeholders, build trusted relationships at all levels, and balance multiple priorities in a fast-paced environment.This role would suit an experienced HR professional who has previously worked in an HR position within a small business environment. You'll be comfortable operating independently, taking ownership of the full HR remit while building strong relationships across the organisation.This role is open to both full-time and part-time candidates, depending on experience and availability. Please outline your desired working pattern in your application. Day to day responsibilities Provide strategic HR advice and coaching to managers, supporting effective decision-making and leadership capability. Lead, coach and develop members of the HR and admin team Lead organisational change initiatives, ensuring effective communication, engagement and implementation. Use people data and insights to identify trends, inform decision-making and drive continuous improvement. Lead on complex employee relations matters, including disciplinary, grievance, capability, absence management and organisational change. Ensure all employee relations cases are managed fairly, consistently and in line with employment legislation and company policies. Support managers in resolving people issues while minimising organisational risk Support workforce planning and recruitment activities to attract and retain high-quality talent. Drive performance management processes, ensuring managers are equipped to effectively manage performance. Champion succession planning and talent development. Foster a positive, inclusive and engaging workplace culture. Support employee engagement initiatives and action planning following engagement surveys. Skills & Experience CIPD Level 5 qualification or equivalent HR experience (Level 7 desirable). Proven experience in a generalist HR Manager role, ideally within a SME organisation. Strong knowledge of UK employment legislation and HR best practice. Experience partnering with senior leaders in a commercial environment. Strong influencing, coaching and stakeholder management skills. Excellent communication and interpersonal skills. Ability to interpret HR metrics and use data to inform decisions. Strong organisational skills with the ability to manage competing priorities. About LIMA At LIMA, we help organisations achieve their ambitions through insight-led technology strategy and managed services that enhance resilience, drive performance, and support sustainable growth. But we know that our success is powered by our people. We're proud to be a Great Place to Work company for the second year running, and our team consistently tells us that the people are the best thing about working here. We recognise and reward the hard work of our colleagues with competitive salaries, professional development opportunities, wellbeing support and a strong benefits package. REF-
Join Our Team as a Customer Journey Manager (BA) - Trade Surveillance Remediation! Location - London (hybrid with 2 days onsite per week) Contract - 6 months with potential to extend About the Role: As a Customer Journey Manager, you will play a crucial role in supporting the delivery of Trade Surveillance remediation and change initiatives within the Markets Platform. Your mission? To own and enhance the end-to-end surveillance journeys, translating regulatory, risk, and delivery outcomes into prioritised, actionable work. Key Responsibilities: Own the Trade Surveillance Journey: - Maintain the entire Trade Surveillance journey, encompassing trading activities, data quality, alert generation, and investigation outcomes. - Craft and maintain journey maps, process flows, and narratives that connect business intent with technical implementation. Cross-Platform & Integration Support: - Collaborate with Product Owners and Engineering teams to identify dependencies and ensure surveillance requirements are integrated early in platform changes. Support Growth & Change: - Facilitate surveillance readiness for new product onboarding, ensuring new venues and liquidity are accounted for in trading strategies. Prioritisation, Planning & Delivery Alignment: - Work closely with Product Owners to shape backlog content, highlight constraints, and provide clear, outcome-focused input for governance artefacts. Essential Skills: - Proven experience in Trade Surveillance, Market Abuse controls, or related regulatory delivery. - Strong understanding of Markets products and trade lifecycles. - Ability to analyse end-to-end journeys and create clear delivery artefacts. - Excellent communication skills, engaging confidently with both technical and non-technical stakeholders. Desirable Skills: - Familiarity with Trading Hub or surveillance platform changes. - Experience with data lineage, ingestion pipelines, or analytical platforms. What We Offer: -A collaborative and supportive work environment where your contributions truly matter. -Opportunities for professional growth and the chance to work with a diverse team of experts in the finance sector. -A chance to make a real difference in regulatory compliance and trade surveillance. Success Measures: -Ensure surveillance requirements are embedded early in product changes. -Improve visibility and management of surveillance dependencies. -Deliver clear prioritisation of remediation and change demands without regulatory surprises. If you're passionate about making a difference and possess the skills to thrive in a dynamic environment, we want to hear from you! Join us in shaping the future of trade surveillance. Apply today and embark on an exciting journey with us! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jul 12, 2026
Contractor
Join Our Team as a Customer Journey Manager (BA) - Trade Surveillance Remediation! Location - London (hybrid with 2 days onsite per week) Contract - 6 months with potential to extend About the Role: As a Customer Journey Manager, you will play a crucial role in supporting the delivery of Trade Surveillance remediation and change initiatives within the Markets Platform. Your mission? To own and enhance the end-to-end surveillance journeys, translating regulatory, risk, and delivery outcomes into prioritised, actionable work. Key Responsibilities: Own the Trade Surveillance Journey: - Maintain the entire Trade Surveillance journey, encompassing trading activities, data quality, alert generation, and investigation outcomes. - Craft and maintain journey maps, process flows, and narratives that connect business intent with technical implementation. Cross-Platform & Integration Support: - Collaborate with Product Owners and Engineering teams to identify dependencies and ensure surveillance requirements are integrated early in platform changes. Support Growth & Change: - Facilitate surveillance readiness for new product onboarding, ensuring new venues and liquidity are accounted for in trading strategies. Prioritisation, Planning & Delivery Alignment: - Work closely with Product Owners to shape backlog content, highlight constraints, and provide clear, outcome-focused input for governance artefacts. Essential Skills: - Proven experience in Trade Surveillance, Market Abuse controls, or related regulatory delivery. - Strong understanding of Markets products and trade lifecycles. - Ability to analyse end-to-end journeys and create clear delivery artefacts. - Excellent communication skills, engaging confidently with both technical and non-technical stakeholders. Desirable Skills: - Familiarity with Trading Hub or surveillance platform changes. - Experience with data lineage, ingestion pipelines, or analytical platforms. What We Offer: -A collaborative and supportive work environment where your contributions truly matter. -Opportunities for professional growth and the chance to work with a diverse team of experts in the finance sector. -A chance to make a real difference in regulatory compliance and trade surveillance. Success Measures: -Ensure surveillance requirements are embedded early in product changes. -Improve visibility and management of surveillance dependencies. -Deliver clear prioritisation of remediation and change demands without regulatory surprises. If you're passionate about making a difference and possess the skills to thrive in a dynamic environment, we want to hear from you! Join us in shaping the future of trade surveillance. Apply today and embark on an exciting journey with us! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Practice Accountant / Client Manager Up to £50,000 DOE Preston based - Hybrid options Permanent Position Please Note: Sponsorship not available The Practice This fast-growing accountancy practice based in Preston has built a strong reputation for delivering high-quality accounting, tax, and advisory services to a diverse portfolio of owner-managed businesses, entrepreneurs, and growing companies. Driven by ambitious growth plans and a commitment to exceptional client service, the firm has experienced significant expansion in recent years and continues to invest in its people, technology, and capabilities. Its collaborative and forward-thinking culture provides employees with the opportunity to develop their technical expertise, build meaningful client relationships, and play an active role in the firm's ongoing success. The practice offers exposure to a varied client base and a broad range of work, enabling team members to develop well-rounded experience beyond traditional compliance services. With a strong focus on professional development, career progression, and employee wellbeing, the firm provides an environment where talented accountants can thrive and advance their careers. Combining the benefits of a supportive team culture with the opportunities that come from working within a rapidly growing business, a great opportunity for accounting professionals seeking their next career move. Key Responsibilities Manage a portfolio of clients, acting as their primary point of contact for accounting, tax, and advisory matters. Prepare and review statutory accounts, management accounts, and tax returns for a variety of business entities. Deliver high-quality accounting and compliance services, ensuring all deadlines are met. Provide proactive business, financial, and tax advice to support client growth and success. Build and maintain strong client relationships through excellent service and communication. Review the work of junior team members, providing guidance, support, and technical mentoring. Assist with budgeting, forecasting, cash flow management, and financial analysis projects. Identify opportunities to improve processes, efficiencies, and the use of technology across the practice. Support managers and directors with advisory projects, client meetings, and business development activities. Stay up to date with changes in accounting standards, tax legislation, and industry developments to ensure best practice. This position would suit someone: ACA, ACCA, or equivalent qualified (or qualified by experience). Strong background within accountancy practice. Experience managing a client portfolio and building long-term client relationships. Excellent knowledge of accounts preparation, taxation, and compliance requirements. Strong communication and interpersonal skills with a client-focused approach. Ability to prioritise workloads and manage multiple deadlines effectively. Experience reviewing and mentoring junior staff. Commercially minded with a proactive and solutions-focused attitude. If you are looking to join a forward thinking practice who are able to offer a competitive package, flexible working options and the drive to build you up alongside the business through development opportunities - look no further!
Jul 12, 2026
Full time
Practice Accountant / Client Manager Up to £50,000 DOE Preston based - Hybrid options Permanent Position Please Note: Sponsorship not available The Practice This fast-growing accountancy practice based in Preston has built a strong reputation for delivering high-quality accounting, tax, and advisory services to a diverse portfolio of owner-managed businesses, entrepreneurs, and growing companies. Driven by ambitious growth plans and a commitment to exceptional client service, the firm has experienced significant expansion in recent years and continues to invest in its people, technology, and capabilities. Its collaborative and forward-thinking culture provides employees with the opportunity to develop their technical expertise, build meaningful client relationships, and play an active role in the firm's ongoing success. The practice offers exposure to a varied client base and a broad range of work, enabling team members to develop well-rounded experience beyond traditional compliance services. With a strong focus on professional development, career progression, and employee wellbeing, the firm provides an environment where talented accountants can thrive and advance their careers. Combining the benefits of a supportive team culture with the opportunities that come from working within a rapidly growing business, a great opportunity for accounting professionals seeking their next career move. Key Responsibilities Manage a portfolio of clients, acting as their primary point of contact for accounting, tax, and advisory matters. Prepare and review statutory accounts, management accounts, and tax returns for a variety of business entities. Deliver high-quality accounting and compliance services, ensuring all deadlines are met. Provide proactive business, financial, and tax advice to support client growth and success. Build and maintain strong client relationships through excellent service and communication. Review the work of junior team members, providing guidance, support, and technical mentoring. Assist with budgeting, forecasting, cash flow management, and financial analysis projects. Identify opportunities to improve processes, efficiencies, and the use of technology across the practice. Support managers and directors with advisory projects, client meetings, and business development activities. Stay up to date with changes in accounting standards, tax legislation, and industry developments to ensure best practice. This position would suit someone: ACA, ACCA, or equivalent qualified (or qualified by experience). Strong background within accountancy practice. Experience managing a client portfolio and building long-term client relationships. Excellent knowledge of accounts preparation, taxation, and compliance requirements. Strong communication and interpersonal skills with a client-focused approach. Ability to prioritise workloads and manage multiple deadlines effectively. Experience reviewing and mentoring junior staff. Commercially minded with a proactive and solutions-focused attitude. If you are looking to join a forward thinking practice who are able to offer a competitive package, flexible working options and the drive to build you up alongside the business through development opportunities - look no further!
Programme Manager (Strategic Delivery) Canterbury £45,012 - £51,764 pa plus excellent benefits Full-time, fixed-term contract for three years Would you like to create meaningful change and lasting impact by helping to shape the future of mission and ministry across the Diocese of Canterbury? We're looking for an experienced Programme Manager to lead, coordinate and deliver our strategic change portfolio. Working closely with the Director of Strategic Development, you'll bring people together, keep projects moving and turn vision into action - supporting flourishing parishes, sustainable ministry and church growth across the Diocese. As Programme Manager, you'll work with colleagues, clergy, parish leaders and partners across the Diocese to coordinate programmes, manage priorities and make sure great ideas become real outcomes. We're looking for someone who enjoys leading complex programmes and making things happen, is adept at building strong relationships and capable of bringing people together whilst being confident of managing priorities, risks, governance and budgets. You'll be a collaborative and organised programme professional with experience of working with multiple stakeholders, supporting senior leaders and delivering strategic change. You'll also be a practising Christian (GoR applies under section 9 of the Equality Act 2010) with a good understanding of the Church of England and a passion for supporting its mission and ministry. Canterbury Diocese is the oldest in England and spans a diverse region from Maidstone to Thanet and the Isle of Sheppey to Romney Marsh. With coastal towns, rural communities and urban areas side by side, it offers a rich and challenging mission context. Our vision is Changed Lives, Changing Lives: a community transformed by encountering Christ and committed to transforming and blessing the families and communities we serve. All appointments are subject to acceptable pre-appointment checks inclusive of Right to Work in the United Kingdom, references and relevant background checks applicable to the role. Closing date: 11:59pm, Tuesday 11 August. Interview: Wednesday 19 August, Canterbury.
Jul 12, 2026
Full time
Programme Manager (Strategic Delivery) Canterbury £45,012 - £51,764 pa plus excellent benefits Full-time, fixed-term contract for three years Would you like to create meaningful change and lasting impact by helping to shape the future of mission and ministry across the Diocese of Canterbury? We're looking for an experienced Programme Manager to lead, coordinate and deliver our strategic change portfolio. Working closely with the Director of Strategic Development, you'll bring people together, keep projects moving and turn vision into action - supporting flourishing parishes, sustainable ministry and church growth across the Diocese. As Programme Manager, you'll work with colleagues, clergy, parish leaders and partners across the Diocese to coordinate programmes, manage priorities and make sure great ideas become real outcomes. We're looking for someone who enjoys leading complex programmes and making things happen, is adept at building strong relationships and capable of bringing people together whilst being confident of managing priorities, risks, governance and budgets. You'll be a collaborative and organised programme professional with experience of working with multiple stakeholders, supporting senior leaders and delivering strategic change. You'll also be a practising Christian (GoR applies under section 9 of the Equality Act 2010) with a good understanding of the Church of England and a passion for supporting its mission and ministry. Canterbury Diocese is the oldest in England and spans a diverse region from Maidstone to Thanet and the Isle of Sheppey to Romney Marsh. With coastal towns, rural communities and urban areas side by side, it offers a rich and challenging mission context. Our vision is Changed Lives, Changing Lives: a community transformed by encountering Christ and committed to transforming and blessing the families and communities we serve. All appointments are subject to acceptable pre-appointment checks inclusive of Right to Work in the United Kingdom, references and relevant background checks applicable to the role. Closing date: 11:59pm, Tuesday 11 August. Interview: Wednesday 19 August, Canterbury.
Franchisee Training Coach - Central Head office - Wonderfield Group Contract: Full Time Salary: £35,000 - £38,000 + 6k Car Allowance Contracted Hours: 40 The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory. We're looking for a seasoned and strategic Senior Franchisee Training Coach to lead and expand the training and development function across our dynamic and growing sushi franchise network. This includes both franchise-operated locations and corporate-run kiosks in retail settings. In this critical role, you'll ensure our franchise partners and PAC teams are fully prepared to deliver exceptional food, flawless operations, and a consistently outstanding customer experience. From designing impactful training programs to coaching trainers and embedding brand standards, you'll play a key role in shaping the success of our teams across the board. Covering the whole of the Central Region , Licence and vehicle required , will also have regular overnight stays Here's what you'll be responsible for - and where you'll make the biggest difference: As Senior Franchisee Training Coach, you'll play a pivotal role in developing and delivering world-class training across our franchise network and corporate PAC kiosks. You'll lead the onboarding of new franchise partners and PAC teams, providing structured, hands-on learning across sushi operations, food safety, team leadership, and customer experience. Ensuring operational readiness will be at the heart of your work-making sure every team, whether brand new or long-established, consistently upholds our food, service, and compliance standards. You'll collaborate with our Learning & Development team to create and continuously improve training programs and materials, ensuring everything aligns with our evolving brand goals and operational changes. From supporting new openings and relaunches to delivering impactful coaching during critical trading periods, you'll be a hands-on presence-offering guidance, support, and real-time learning on the ground. Mentoring will be a big part of your remit. You'll coach and support Franchisee Training Coaches, while also helping PAC kiosk managers and their teams develop and grow. A strong focus on food safety and quality will run through everything you do, ensuring all products meet brand specifications, shelf-life guidelines, and hygiene standards. Working closely with the Head of Retail Operations, L&D, and the People Team, you'll help identify skill gaps and underperformance, then design targeted refreshers to lift capability and confidence. You'll also collaborate with Operations, Food, and Marketing to ensure training keeps pace with business priorities, menu innovation, and strategic initiatives. Throughout, you'll track training outcomes and share actionable insights that help us continuously raise the bar across the network. We're proud to offer:
Jul 12, 2026
Full time
Franchisee Training Coach - Central Head office - Wonderfield Group Contract: Full Time Salary: £35,000 - £38,000 + 6k Car Allowance Contracted Hours: 40 The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory. We're looking for a seasoned and strategic Senior Franchisee Training Coach to lead and expand the training and development function across our dynamic and growing sushi franchise network. This includes both franchise-operated locations and corporate-run kiosks in retail settings. In this critical role, you'll ensure our franchise partners and PAC teams are fully prepared to deliver exceptional food, flawless operations, and a consistently outstanding customer experience. From designing impactful training programs to coaching trainers and embedding brand standards, you'll play a key role in shaping the success of our teams across the board. Covering the whole of the Central Region , Licence and vehicle required , will also have regular overnight stays Here's what you'll be responsible for - and where you'll make the biggest difference: As Senior Franchisee Training Coach, you'll play a pivotal role in developing and delivering world-class training across our franchise network and corporate PAC kiosks. You'll lead the onboarding of new franchise partners and PAC teams, providing structured, hands-on learning across sushi operations, food safety, team leadership, and customer experience. Ensuring operational readiness will be at the heart of your work-making sure every team, whether brand new or long-established, consistently upholds our food, service, and compliance standards. You'll collaborate with our Learning & Development team to create and continuously improve training programs and materials, ensuring everything aligns with our evolving brand goals and operational changes. From supporting new openings and relaunches to delivering impactful coaching during critical trading periods, you'll be a hands-on presence-offering guidance, support, and real-time learning on the ground. Mentoring will be a big part of your remit. You'll coach and support Franchisee Training Coaches, while also helping PAC kiosk managers and their teams develop and grow. A strong focus on food safety and quality will run through everything you do, ensuring all products meet brand specifications, shelf-life guidelines, and hygiene standards. Working closely with the Head of Retail Operations, L&D, and the People Team, you'll help identify skill gaps and underperformance, then design targeted refreshers to lift capability and confidence. You'll also collaborate with Operations, Food, and Marketing to ensure training keeps pace with business priorities, menu innovation, and strategic initiatives. Throughout, you'll track training outcomes and share actionable insights that help us continuously raise the bar across the network. We're proud to offer:
Job Advert: Senior Customer Journey Manager (BA) - Trade Surveillance Remediation Location: London (Hybrid - 2 days onsite per week) Contract: Fixed Term Contract (6 months with potential to extend) Are you ready to take your career to the next level in the dynamic world of finance? Our client is seeking a talented and driven Senior Customer Journey Manager (BA) to lead the charge in Trade Surveillance Remediation! Join a team that values innovation, collaboration, and excellence as you play a pivotal role in shaping the future of market surveillance. Role Purpose: In this exciting position, you will lead the development of Business Requirements Documents (BRDs) for Trade Surveillance. By translating intricate front-office business activities into clear, risk-based surveillance requirements, you will ensure that our surveillance platform effectively monitors for market abuse risks. Key Responsibilities: Business & Desk Understanding: - Gain in-depth knowledge of trading desk structures, mandates, and products. - Understand the end-to-end trade lifecycle and flow of business. - Engage with Front Office, Markets Platform, Risk, and Surveillance stakeholders to validate business activities and control expectations. Risk Identification & Aggregation: - Translate business activities into market abuse risk typologies (e.g., manipulation, insider dealing). - Define how surveillance scenarios aggregate risk at the desk and trader levels. - Ensure surveillance coverage aligns with desk risk profiles and trading strategies. Surveillance Scenario Mapping: - Define how each scenario detects specific risk behaviours. - Articulate relationships between scenarios (e.g., complementary, overlapping). Business Requirements Documentation (BRD): - Produce clear and structured BRDs that translate business risks into surveillance requirements. - Ensure BRDs are suitable for vendor implementation and regulatory scrutiny. Vendor & Platform Alignment: - Act as the primary bridge between business/surveillance teams and vendor implementation teams. - Support interpretation of business logic into vendor controls and alert structures. Governance & Change Support: - Support model validation and regulatory engagement by providing clear rationales for surveillance design decisions. - Maintain traceability from business activity to monitoring outcomes. Key Deliverables: Desk-level and business-level risk assessments Comprehensive Business Requirements Documents (BRDs) Scenario-to-risk mapping artefacts Clear audit and regulatory evidence of how trading activities are monitored Skills & Experience: Essential: Strong understanding of Markets/Trading businesses and desk structures Experience in Trade Surveillance or Market Abuse Risk Proven experience writing BRDs or equivalent business requirement artefacts Strong stakeholder management skills across Front Office and Control functions Knowledge of MAR/FCA market abuse expectations Desirable: Experience working with trade surveillance vendor platforms Exposure to scenario-based surveillance models Why Join Us? Be part of a vibrant team dedicated to excellence and innovation. Contribute to impactful projects that drive the future of financial surveillance. Enjoy a flexible hybrid working environment that promotes work-life balance. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jul 12, 2026
Contractor
Job Advert: Senior Customer Journey Manager (BA) - Trade Surveillance Remediation Location: London (Hybrid - 2 days onsite per week) Contract: Fixed Term Contract (6 months with potential to extend) Are you ready to take your career to the next level in the dynamic world of finance? Our client is seeking a talented and driven Senior Customer Journey Manager (BA) to lead the charge in Trade Surveillance Remediation! Join a team that values innovation, collaboration, and excellence as you play a pivotal role in shaping the future of market surveillance. Role Purpose: In this exciting position, you will lead the development of Business Requirements Documents (BRDs) for Trade Surveillance. By translating intricate front-office business activities into clear, risk-based surveillance requirements, you will ensure that our surveillance platform effectively monitors for market abuse risks. Key Responsibilities: Business & Desk Understanding: - Gain in-depth knowledge of trading desk structures, mandates, and products. - Understand the end-to-end trade lifecycle and flow of business. - Engage with Front Office, Markets Platform, Risk, and Surveillance stakeholders to validate business activities and control expectations. Risk Identification & Aggregation: - Translate business activities into market abuse risk typologies (e.g., manipulation, insider dealing). - Define how surveillance scenarios aggregate risk at the desk and trader levels. - Ensure surveillance coverage aligns with desk risk profiles and trading strategies. Surveillance Scenario Mapping: - Define how each scenario detects specific risk behaviours. - Articulate relationships between scenarios (e.g., complementary, overlapping). Business Requirements Documentation (BRD): - Produce clear and structured BRDs that translate business risks into surveillance requirements. - Ensure BRDs are suitable for vendor implementation and regulatory scrutiny. Vendor & Platform Alignment: - Act as the primary bridge between business/surveillance teams and vendor implementation teams. - Support interpretation of business logic into vendor controls and alert structures. Governance & Change Support: - Support model validation and regulatory engagement by providing clear rationales for surveillance design decisions. - Maintain traceability from business activity to monitoring outcomes. Key Deliverables: Desk-level and business-level risk assessments Comprehensive Business Requirements Documents (BRDs) Scenario-to-risk mapping artefacts Clear audit and regulatory evidence of how trading activities are monitored Skills & Experience: Essential: Strong understanding of Markets/Trading businesses and desk structures Experience in Trade Surveillance or Market Abuse Risk Proven experience writing BRDs or equivalent business requirement artefacts Strong stakeholder management skills across Front Office and Control functions Knowledge of MAR/FCA market abuse expectations Desirable: Experience working with trade surveillance vendor platforms Exposure to scenario-based surveillance models Why Join Us? Be part of a vibrant team dedicated to excellence and innovation. Contribute to impactful projects that drive the future of financial surveillance. Enjoy a flexible hybrid working environment that promotes work-life balance. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Accounts Manager - Thame - £50,000 to £55,000 If you're an Accounts Manager who's tired of just "getting the work out the door" this might feel like a bit of a reset. This is a genuinely exciting Accounts Manager opportunity with a growing, well-backed accountancy practice that's investing heavily in its people, systems, and future leadership team. Not just talk - real momentum, real change, and real opportunity to step into something bigger. You'll be joining at a time where your voice actually matters. Processes are evolving, teams are expanding, and this Accounts Manager role sits right in the middle of it all. What's different about this Accounts Manager role? You won't just inherit a portfolio and be left to it. You'll have the space to shape workflows , influence how jobs are delivered, and work closely with senior leadership who want your input. If you enjoy improving things rather than just maintaining them, you'll feel at home here. The client base is strong and varied - including complex, high-value work that keeps things interesting and commercially engaging. The Role As an Accounts Manager , you'll be responsible for: Managing and improving accounts workflows across the team Reviewing statutory accounts (FRS102, FRS102 1A, FRS105) Planning resources and staying ahead of deadlines Acting as a key point of contact for clients Working directly with Partners on technical and commercial matters Overseeing corporation tax work Supporting and developing junior team members What's on Offer Hybrid working - 3 days in the office, 2 from home Flexible hours around core working times A clear and realistic progression path beyond Accounts Manager A high-quality, varied client portfolio Structured leadership development and training 25 days holiday + buy/sell options + flexible bank holidays Additional wellbeing day each year Full wellbeing support including GP access and counselling Health cash plan, EV scheme, enhanced pension Regular social events and a genuinely supportive team About You To step into this Accounts Manager role, you'll likely have: ACA or ACCA qualification At least 3 years' post-qualified experience in practice Strong UK GAAP knowledge Experience reviewing accounts and managing deadlines Confidence dealing with clients directly A proactive mindset - someone who wants to improve, not just maintain Why this Accounts Manager role? Because this is one of those rare Accounts Manager roles where you can look back in 12 months and clearly see the impact you've made. More influence. More variety. More progression. If that sounds like the kind of move you've been waiting for, let's have a conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Jul 12, 2026
Full time
Accounts Manager - Thame - £50,000 to £55,000 If you're an Accounts Manager who's tired of just "getting the work out the door" this might feel like a bit of a reset. This is a genuinely exciting Accounts Manager opportunity with a growing, well-backed accountancy practice that's investing heavily in its people, systems, and future leadership team. Not just talk - real momentum, real change, and real opportunity to step into something bigger. You'll be joining at a time where your voice actually matters. Processes are evolving, teams are expanding, and this Accounts Manager role sits right in the middle of it all. What's different about this Accounts Manager role? You won't just inherit a portfolio and be left to it. You'll have the space to shape workflows , influence how jobs are delivered, and work closely with senior leadership who want your input. If you enjoy improving things rather than just maintaining them, you'll feel at home here. The client base is strong and varied - including complex, high-value work that keeps things interesting and commercially engaging. The Role As an Accounts Manager , you'll be responsible for: Managing and improving accounts workflows across the team Reviewing statutory accounts (FRS102, FRS102 1A, FRS105) Planning resources and staying ahead of deadlines Acting as a key point of contact for clients Working directly with Partners on technical and commercial matters Overseeing corporation tax work Supporting and developing junior team members What's on Offer Hybrid working - 3 days in the office, 2 from home Flexible hours around core working times A clear and realistic progression path beyond Accounts Manager A high-quality, varied client portfolio Structured leadership development and training 25 days holiday + buy/sell options + flexible bank holidays Additional wellbeing day each year Full wellbeing support including GP access and counselling Health cash plan, EV scheme, enhanced pension Regular social events and a genuinely supportive team About You To step into this Accounts Manager role, you'll likely have: ACA or ACCA qualification At least 3 years' post-qualified experience in practice Strong UK GAAP knowledge Experience reviewing accounts and managing deadlines Confidence dealing with clients directly A proactive mindset - someone who wants to improve, not just maintain Why this Accounts Manager role? Because this is one of those rare Accounts Manager roles where you can look back in 12 months and clearly see the impact you've made. More influence. More variety. More progression. If that sounds like the kind of move you've been waiting for, let's have a conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Morgan McKinley (Milton Keynes)
Northampton, Northamptonshire
Morgan McKinley Northern Home Counties are proud to be partnering with a growing SME to recruit a Part-Time HR Manager. This is an excellent opportunity for an experienced HR professional to join a well-established business in a standalone capacity, working closely with senior leadership to deliver the people strategy and provide expert HR support across the organisation. The Role As the HR Manager, you will be responsible for the full employee lifecycle, acting as the main point of contact for all HR matters. The role will cover employee relations, recruitment, performance management, policy development, compliance, learning and development, and employee engagement. Key responsibilities include: Managing employee relations matters including disciplinary, grievance, absence and capability cases Providing guidance on UK employment law and HR best practice Supporting recruitment, onboarding and probation processes Reviewing and maintaining HR policies, procedures and employee documentation Supporting organisational change projects including TUPE and redundancy processes Managing HR compliance, reporting and record keeping Promoting employee wellbeing, engagement and development The Successful Candidate Minimum 5 years' HR generalist experience Strong knowledge of UK employment law Proven experience handling employee relations cases Experience developing and implementing HR policies and procedures Ability to work independently in a standalone HR role CIPD Level 5 or Level 7 desirable What's on Offer Flexible part-time hours (20-25 hours per week) Hybrid working Competitive salary with flexibility depending on experience Opportunity to influence and shape the HR function Supportive and collaborative leadership team
Jul 12, 2026
Full time
Morgan McKinley Northern Home Counties are proud to be partnering with a growing SME to recruit a Part-Time HR Manager. This is an excellent opportunity for an experienced HR professional to join a well-established business in a standalone capacity, working closely with senior leadership to deliver the people strategy and provide expert HR support across the organisation. The Role As the HR Manager, you will be responsible for the full employee lifecycle, acting as the main point of contact for all HR matters. The role will cover employee relations, recruitment, performance management, policy development, compliance, learning and development, and employee engagement. Key responsibilities include: Managing employee relations matters including disciplinary, grievance, absence and capability cases Providing guidance on UK employment law and HR best practice Supporting recruitment, onboarding and probation processes Reviewing and maintaining HR policies, procedures and employee documentation Supporting organisational change projects including TUPE and redundancy processes Managing HR compliance, reporting and record keeping Promoting employee wellbeing, engagement and development The Successful Candidate Minimum 5 years' HR generalist experience Strong knowledge of UK employment law Proven experience handling employee relations cases Experience developing and implementing HR policies and procedures Ability to work independently in a standalone HR role CIPD Level 5 or Level 7 desirable What's on Offer Flexible part-time hours (20-25 hours per week) Hybrid working Competitive salary with flexibility depending on experience Opportunity to influence and shape the HR function Supportive and collaborative leadership team
Learning and Development Trainer Leading Business Birmingham - mainly office based 37K to 46K Full Time, Permanent Strong Benefits Package Role Summary The Learning and Development Trainer plays a key role in supporting the businesses strategic objectives through the design, delivery and evaluation of high-quality learning and development interventions. Working as part of the Organisational Development Team, the postholder will contribute to building organisational capability, enhancing employee performance and supporting cultural and organisational change. The role combines expert facilitation with learning design, stakeholder engagement and consultancy. The postholder will work collaboratively with colleagues to identify development needs, design impactful learning solutions and deliver engaging programmes that support individual, team and organisational effectiveness. The postholder will be expected to operate with a high degree of autonomy, applying professional expertise to influence stakeholders, continuously improve learning provision and contribute to the development of a positive, inclusive and high-performing organisational culture. Main Duties and Responsibilities Learning Design and Delivery Design, develop and deliver a portfolio of learning and development programmes, workshops and interventions that support organisational priorities and workforce capability. Facilitate engaging face-to-face, virtual and blended learning experiences using a range of learning methodologies and technologies. Adapt learning content and delivery approaches to meet the needs of diverse audiences across academic and professional services communities. Ensure all learning interventions are accessible, inclusive and aligned with best practice in adult learning and organisational development. Develop learning resources, toolkits, guides and digital content to support continuous learning and performance improvement. Organisational Development Support Work with stakeholders to identify learning and development needs and recommend appropriate solutions aligned with organisational objectives. Contribute to organisational development initiatives that support leadership development, talent management, employee engagement, culture change and organisational effectiveness. Support the implementation of strategic people initiatives through effective learning and development interventions. Act as a trusted adviser to managers and leaders on learning and development approaches and opportunities. Stakeholder Engagement and Consultancy Build effective working relationships with colleagues to understand business needs and develop appropriate development solutions. Partner with departments to support workforce development priorities. Provide specialist advice and guidance on learning and development practices, approaches and resources. Influence and challenge constructively to ensure development interventions deliver measurable outcomes. Evaluation and Continuous Improvement Evaluate learning interventions using appropriate qualitative and quantitative measures. Analyse feedback, engagement data and performance indicators to assess impact and identify opportunities for improvement. Produce reports and insights to inform decision-making and demonstrate the value of learning and development activity. Maintain awareness of emerging trends, technologies and best practice in learning, organisational development and higher education. Project and Programme Support Lead or contribute to organisational development projects and initiatives as required. Manage multiple programmes and priorities simultaneously, ensuring delivery to agreed timescales and quality standards. Contribute to the development and implementation of annual learning and development plans. Support the effective use of learning technologies and systems. Person Specification Essential Knowledge, Skills and Experience Qualifications Degree-level qualification or equivalent professional experience in L&D and or coaching Professional qualification in Learning and Development, Organisational Development, Human Resources or a related discipline, or significant relevant experience. Experience Significant experience of designing, developing and delivering learning and development programmes within a complex organisation. Experience of facilitating workshops, training programmes and group learning interventions for a range of audiences. Experience of conducting learning needs analysis and translating requirements into effective learning solutions. Experience of evaluating learning interventions and demonstrating impact. Experience of managing multiple priorities and delivering projects to deadlines. Skills Excellent facilitation and presentation skills. Strong interpersonal and stakeholder management skills with the ability to influence and build credibility at all levels. Ability to work consultatively and develop effective partnerships across a large and complex organisation. Strong written and verbal communication skills. Excellent organisational and project management skills. Ability to analyse information and use evidence to inform decision-making. Strong digital skills and experience of learning technologies and virtual delivery platforms. To apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jul 12, 2026
Full time
Learning and Development Trainer Leading Business Birmingham - mainly office based 37K to 46K Full Time, Permanent Strong Benefits Package Role Summary The Learning and Development Trainer plays a key role in supporting the businesses strategic objectives through the design, delivery and evaluation of high-quality learning and development interventions. Working as part of the Organisational Development Team, the postholder will contribute to building organisational capability, enhancing employee performance and supporting cultural and organisational change. The role combines expert facilitation with learning design, stakeholder engagement and consultancy. The postholder will work collaboratively with colleagues to identify development needs, design impactful learning solutions and deliver engaging programmes that support individual, team and organisational effectiveness. The postholder will be expected to operate with a high degree of autonomy, applying professional expertise to influence stakeholders, continuously improve learning provision and contribute to the development of a positive, inclusive and high-performing organisational culture. Main Duties and Responsibilities Learning Design and Delivery Design, develop and deliver a portfolio of learning and development programmes, workshops and interventions that support organisational priorities and workforce capability. Facilitate engaging face-to-face, virtual and blended learning experiences using a range of learning methodologies and technologies. Adapt learning content and delivery approaches to meet the needs of diverse audiences across academic and professional services communities. Ensure all learning interventions are accessible, inclusive and aligned with best practice in adult learning and organisational development. Develop learning resources, toolkits, guides and digital content to support continuous learning and performance improvement. Organisational Development Support Work with stakeholders to identify learning and development needs and recommend appropriate solutions aligned with organisational objectives. Contribute to organisational development initiatives that support leadership development, talent management, employee engagement, culture change and organisational effectiveness. Support the implementation of strategic people initiatives through effective learning and development interventions. Act as a trusted adviser to managers and leaders on learning and development approaches and opportunities. Stakeholder Engagement and Consultancy Build effective working relationships with colleagues to understand business needs and develop appropriate development solutions. Partner with departments to support workforce development priorities. Provide specialist advice and guidance on learning and development practices, approaches and resources. Influence and challenge constructively to ensure development interventions deliver measurable outcomes. Evaluation and Continuous Improvement Evaluate learning interventions using appropriate qualitative and quantitative measures. Analyse feedback, engagement data and performance indicators to assess impact and identify opportunities for improvement. Produce reports and insights to inform decision-making and demonstrate the value of learning and development activity. Maintain awareness of emerging trends, technologies and best practice in learning, organisational development and higher education. Project and Programme Support Lead or contribute to organisational development projects and initiatives as required. Manage multiple programmes and priorities simultaneously, ensuring delivery to agreed timescales and quality standards. Contribute to the development and implementation of annual learning and development plans. Support the effective use of learning technologies and systems. Person Specification Essential Knowledge, Skills and Experience Qualifications Degree-level qualification or equivalent professional experience in L&D and or coaching Professional qualification in Learning and Development, Organisational Development, Human Resources or a related discipline, or significant relevant experience. Experience Significant experience of designing, developing and delivering learning and development programmes within a complex organisation. Experience of facilitating workshops, training programmes and group learning interventions for a range of audiences. Experience of conducting learning needs analysis and translating requirements into effective learning solutions. Experience of evaluating learning interventions and demonstrating impact. Experience of managing multiple priorities and delivering projects to deadlines. Skills Excellent facilitation and presentation skills. Strong interpersonal and stakeholder management skills with the ability to influence and build credibility at all levels. Ability to work consultatively and develop effective partnerships across a large and complex organisation. Strong written and verbal communication skills. Excellent organisational and project management skills. Ability to analyse information and use evidence to inform decision-making. Strong digital skills and experience of learning technologies and virtual delivery platforms. To apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Rooted in Care. Giving Change a Chance. At Arbour Healthcare Group, we provide specialist residential care for children and young people who need safe, consistent, nurturing and emotionally attuned adults around them. We provide support to young individuals with complex needs, such as emotional, behavioural, and learning disability needs, as well as trauma histories and experiences that may have influenced their perceptions of themselves, others, and the world. Our work is not about simply managing behaviour. It is about understanding the story behind it, creating safety, building trust and helping young people believe that change is possible. Guided by our RESET Care Model, we are relentless in our pursuit of positive outcomes. RESET means Reassure, Empower, Support, Educate and Transition. It is more than a model on paper. It is how we expect care, leadership and decision-making to show up every day. We are now looking for an exceptional Registered Children s Home Manager to lead one of our specialist solo-occupancy residential children s homes. This is a hands-on leadership role for someone who can be visible, accountable and deeply involved in the day-to-day life of the home. At Arbour Healthcare Group, our leaders do not lead from a distance. They lead with presence, purpose and professional curiosity. About the role As Registered Children s Home Manager, you will be responsible for the safe, effective and compliant running of the home. You will lead your team to deliver high-quality, child-centred care that is aligned with CIW expectations, statutory requirements, safeguarding responsibilities and Arbour Healthcare Group s values. You will be accountable for embedding the RESET Care Model, developing your staff team, maintaining high standards of care, driving quality improvement and ensuring every young person is supported to feel seen, heard, safe and understood. You will also be responsible for the operational, financial, regulatory and people-management duties that come with leading a residential children s home. This is not a work-from-home leadership role. You will be present in the home, visible to your team, active in practice and confident leading from the front. Key responsibilities Lead and manage the day-to-day operation of the residential children s home Ensure the home is safe, nurturing, well-led and compliant with CIW standards Embed the RESET Care Model and ensure trauma-informed practice is reflected in daily care Champion safeguarding, child protection and professional curiosity across the service Lead, supervise, support and develop the Deputy Manager and Residential Children s Support Workers Ensure care plans, risk assessments and placement plans are implemented, reviewed and kept up to date Promote positive outcomes for young people across emotional wellbeing, education, health, relationships, life skills and independence Build effective relationships with social workers, families, schools, health professionals, local authorities and external agencies Manage incidents, safeguarding concerns and crisis situations calmly, professionally and decisively Oversee rotas, staffing levels, supervision, appraisals, training and workforce development Maintain accurate records and ensure high standards of digital documentation Lead on quality assurance, audits, service improvement and preparation for inspections Participate in the on-call rota Role-model best practice on the floor and create a culture of accountability, learning and reflection What we are looking for We are looking for a strong, capable and values-led Registered Manager who understands the responsibility that comes with leading a children s home. You will need to bring professional confidence, emotional resilience, regulatory knowledge and the ability to lead people through both progress and challenge. You will have: At least 2 years experience working with children in a residential care environment within the last 5 years At least 1 year s experience in a senior role, such as Team Leader, Deputy Manager or equivalent Level 5 Diploma in Leadership for Health and Social Care and Children and Young People s Services, or a commitment to work towards this (we will pay for your qualification) Strong knowledge of safeguarding, child protection and safer care practice A good understanding of Ofsted and/or CIW regulations, inspection frameworks and compliance expectations Experience leading, supervising and developing staff teams The ability to manage challenging situations, incidents and crisis responses safely and professionally Strong written and verbal communication skills Confidence using digital systems, including Word, Excel, PowerPoint and paperless care-recording systems A clear commitment to working flexibly, including some evenings, weekends, nights and on-call responsibilities where required The ability to lead with warmth, boundaries, consistency and accountability What will make you successful You will be successful in this role if you can balance care with compliance, warmth with boundaries, and ambition with professional discipline. You must be able to hold the whole home in mind. That means the young person, the staff team, the rota, the budget, the records, the risks, the regulators and the outcomes. You will need to be the kind of leader who notices when standards drift, steps in when practice needs support and challenges anything that does not serve the best interests of the young person. You will also need to lead a Progress Project with or for a young person. This means driving a meaningful piece of work that shows clear evidence of a young person being challenged, supported and changed in a positive way. What makes Arbour Healthcare Group different? At Arbour Healthcare Group, our mission is clear: Rooted in Care. Giving Change a Chance. We believe every young person has the right to be seen, heard, safe and supported. Our RESET Care Model places healing, trust, emotional safety and human connection at the centre of our work. We do not simply manage behaviour. We seek to understand the unmet need, the story and the communication behind it. We also believe staff deserve strong leadership, clear expectations and the right support to do their jobs well. As a Registered Manager, you will play a key role in creating that culture. Why join Arbour Healthcare Group? Permanent full-time leadership role Opportunity to lead a specialist solo-occupancy children s home A values-led organisation with a clear therapeutic care model Leadership development and progression opportunities Bespoke training linked to trauma-informed care, safeguarding and residential childcare Enhanced annual leave allowance Company pension scheme Meals and essentials provided while on shift Supportive senior leadership structure A genuine sense of community and shared purpose A chance to shape a home, develop a team and change the direction of a young person s life Our expectations This is a senior leadership role, and the expectations are high. You will be expected to be visible, proactive, organised and accountable. You will need to lead on the floor, not just from the office. You will need to own your service, understand your young person, develop your team and ensure the home is always inspection-ready. You will need to use digital systems confidently, as Arbour Healthcare Group operates paperless services. You will need to participate in the on-call rota and fully understand the needs of your service across all shift patterns. Most importantly, you will need to believe that change is possible, even when progress is not immediate. Ready to give change a chance? If you are an experienced children s residential leader who wants to build something meaningful, lead with purpose and help young people reset the direction of their lives, we would like to hear from you - so apply now.
Jul 11, 2026
Full time
Rooted in Care. Giving Change a Chance. At Arbour Healthcare Group, we provide specialist residential care for children and young people who need safe, consistent, nurturing and emotionally attuned adults around them. We provide support to young individuals with complex needs, such as emotional, behavioural, and learning disability needs, as well as trauma histories and experiences that may have influenced their perceptions of themselves, others, and the world. Our work is not about simply managing behaviour. It is about understanding the story behind it, creating safety, building trust and helping young people believe that change is possible. Guided by our RESET Care Model, we are relentless in our pursuit of positive outcomes. RESET means Reassure, Empower, Support, Educate and Transition. It is more than a model on paper. It is how we expect care, leadership and decision-making to show up every day. We are now looking for an exceptional Registered Children s Home Manager to lead one of our specialist solo-occupancy residential children s homes. This is a hands-on leadership role for someone who can be visible, accountable and deeply involved in the day-to-day life of the home. At Arbour Healthcare Group, our leaders do not lead from a distance. They lead with presence, purpose and professional curiosity. About the role As Registered Children s Home Manager, you will be responsible for the safe, effective and compliant running of the home. You will lead your team to deliver high-quality, child-centred care that is aligned with CIW expectations, statutory requirements, safeguarding responsibilities and Arbour Healthcare Group s values. You will be accountable for embedding the RESET Care Model, developing your staff team, maintaining high standards of care, driving quality improvement and ensuring every young person is supported to feel seen, heard, safe and understood. You will also be responsible for the operational, financial, regulatory and people-management duties that come with leading a residential children s home. This is not a work-from-home leadership role. You will be present in the home, visible to your team, active in practice and confident leading from the front. Key responsibilities Lead and manage the day-to-day operation of the residential children s home Ensure the home is safe, nurturing, well-led and compliant with CIW standards Embed the RESET Care Model and ensure trauma-informed practice is reflected in daily care Champion safeguarding, child protection and professional curiosity across the service Lead, supervise, support and develop the Deputy Manager and Residential Children s Support Workers Ensure care plans, risk assessments and placement plans are implemented, reviewed and kept up to date Promote positive outcomes for young people across emotional wellbeing, education, health, relationships, life skills and independence Build effective relationships with social workers, families, schools, health professionals, local authorities and external agencies Manage incidents, safeguarding concerns and crisis situations calmly, professionally and decisively Oversee rotas, staffing levels, supervision, appraisals, training and workforce development Maintain accurate records and ensure high standards of digital documentation Lead on quality assurance, audits, service improvement and preparation for inspections Participate in the on-call rota Role-model best practice on the floor and create a culture of accountability, learning and reflection What we are looking for We are looking for a strong, capable and values-led Registered Manager who understands the responsibility that comes with leading a children s home. You will need to bring professional confidence, emotional resilience, regulatory knowledge and the ability to lead people through both progress and challenge. You will have: At least 2 years experience working with children in a residential care environment within the last 5 years At least 1 year s experience in a senior role, such as Team Leader, Deputy Manager or equivalent Level 5 Diploma in Leadership for Health and Social Care and Children and Young People s Services, or a commitment to work towards this (we will pay for your qualification) Strong knowledge of safeguarding, child protection and safer care practice A good understanding of Ofsted and/or CIW regulations, inspection frameworks and compliance expectations Experience leading, supervising and developing staff teams The ability to manage challenging situations, incidents and crisis responses safely and professionally Strong written and verbal communication skills Confidence using digital systems, including Word, Excel, PowerPoint and paperless care-recording systems A clear commitment to working flexibly, including some evenings, weekends, nights and on-call responsibilities where required The ability to lead with warmth, boundaries, consistency and accountability What will make you successful You will be successful in this role if you can balance care with compliance, warmth with boundaries, and ambition with professional discipline. You must be able to hold the whole home in mind. That means the young person, the staff team, the rota, the budget, the records, the risks, the regulators and the outcomes. You will need to be the kind of leader who notices when standards drift, steps in when practice needs support and challenges anything that does not serve the best interests of the young person. You will also need to lead a Progress Project with or for a young person. This means driving a meaningful piece of work that shows clear evidence of a young person being challenged, supported and changed in a positive way. What makes Arbour Healthcare Group different? At Arbour Healthcare Group, our mission is clear: Rooted in Care. Giving Change a Chance. We believe every young person has the right to be seen, heard, safe and supported. Our RESET Care Model places healing, trust, emotional safety and human connection at the centre of our work. We do not simply manage behaviour. We seek to understand the unmet need, the story and the communication behind it. We also believe staff deserve strong leadership, clear expectations and the right support to do their jobs well. As a Registered Manager, you will play a key role in creating that culture. Why join Arbour Healthcare Group? Permanent full-time leadership role Opportunity to lead a specialist solo-occupancy children s home A values-led organisation with a clear therapeutic care model Leadership development and progression opportunities Bespoke training linked to trauma-informed care, safeguarding and residential childcare Enhanced annual leave allowance Company pension scheme Meals and essentials provided while on shift Supportive senior leadership structure A genuine sense of community and shared purpose A chance to shape a home, develop a team and change the direction of a young person s life Our expectations This is a senior leadership role, and the expectations are high. You will be expected to be visible, proactive, organised and accountable. You will need to lead on the floor, not just from the office. You will need to own your service, understand your young person, develop your team and ensure the home is always inspection-ready. You will need to use digital systems confidently, as Arbour Healthcare Group operates paperless services. You will need to participate in the on-call rota and fully understand the needs of your service across all shift patterns. Most importantly, you will need to believe that change is possible, even when progress is not immediate. Ready to give change a chance? If you are an experienced children s residential leader who wants to build something meaningful, lead with purpose and help young people reset the direction of their lives, we would like to hear from you - so apply now.
Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
Jul 11, 2026
Full time
Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
Change & Release Manager 475 day rate (Inside IR35), Hybrid working Parity is delighted to partner with our client, a public sector organisation, who are looking to recruit an experienced Change & Release Manager to join a high-profile government services environment. This role is responsible for leading change enablement activities, ensuring effective release coordination, managing service delivery risks, and driving continual service improvement across a complex IT estate. You will act as the process owner for Change Enablement, working closely with customers, technical teams, service managers, and senior stakeholders to ensure successful delivery of services while maintaining compliance with industry and government standards. Key Responsibilities Manage customer expectations and communicate service risks, dependencies, and impacts. Plan, coordinate, and oversee releases and associated interdependencies. Identify, assess, and mitigate risks that could affect service delivery. Build strong relationships with internal and external stakeholders, providing expert guidance on change and release management. Lead resource planning, capacity forecasting, prioritisation, recruitment, training, coaching, and performance management activities. Manage and motivate a small team, ensuring effective development, performance, and adherence to HR policies. Produce management information, service reports, and improvement plans for senior stakeholders. Drive continual service improvement through process reviews, maturity assessments, and operational enhancements. Support audits and ensure compliance with ISO9001, ISO20000, and ISO27001 standards. Maintain process ownership, governance, training, and process advocacy across the organisation. Manage the performance and effectiveness of the Change Enablement team. Participate in an on-call rota for up to seven days per calendar month when required. Essential Skills & Experience ITIL Foundation certification. Strong understanding of IT Service Management and Change & Release Management processes. Experience managing releases, risks, dependencies, and stakeholder expectations in complex IT environments. Demonstrable leadership experience managing teams and driving performance. Strong analytical and problem-solving skills with the ability to interpret and present data effectively. Excellent communication and stakeholder management skills. Knowledge of Service Management tooling and operational processes. Proven track record of delivering results and meeting performance targets. Experience working within government or highly regulated environments. Desirable Skills & Qualifications ITIL Managing Professional / Intermediate certifications. ITIL Specialist - Create, Deliver & Support Certification. ITIL Practice Manager - Plan, Implement & Control Certification. Agile Foundation Certification (BCS Agile Foundation or equivalent). Working knowledge of ISO9001, ISO20000, and ISO27001 frameworks. Experience with ServiceNow. Knowledge of UK Government Digital, Data and Technology (DDaT) Change & Release Manager framework. Qualification in Computer Science, STEM, Networking, Digital Communications, or equivalent experience. Security Requirements Candidates must: Be eligible to obtain UK Government SC Clearance (or already hold SC clearance) This is an excellent opportunity for an experienced Change & Release professional to lead critical service delivery processes within a secure and mission-critical government environment. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
Jul 11, 2026
Contractor
Change & Release Manager 475 day rate (Inside IR35), Hybrid working Parity is delighted to partner with our client, a public sector organisation, who are looking to recruit an experienced Change & Release Manager to join a high-profile government services environment. This role is responsible for leading change enablement activities, ensuring effective release coordination, managing service delivery risks, and driving continual service improvement across a complex IT estate. You will act as the process owner for Change Enablement, working closely with customers, technical teams, service managers, and senior stakeholders to ensure successful delivery of services while maintaining compliance with industry and government standards. Key Responsibilities Manage customer expectations and communicate service risks, dependencies, and impacts. Plan, coordinate, and oversee releases and associated interdependencies. Identify, assess, and mitigate risks that could affect service delivery. Build strong relationships with internal and external stakeholders, providing expert guidance on change and release management. Lead resource planning, capacity forecasting, prioritisation, recruitment, training, coaching, and performance management activities. Manage and motivate a small team, ensuring effective development, performance, and adherence to HR policies. Produce management information, service reports, and improvement plans for senior stakeholders. Drive continual service improvement through process reviews, maturity assessments, and operational enhancements. Support audits and ensure compliance with ISO9001, ISO20000, and ISO27001 standards. Maintain process ownership, governance, training, and process advocacy across the organisation. Manage the performance and effectiveness of the Change Enablement team. Participate in an on-call rota for up to seven days per calendar month when required. Essential Skills & Experience ITIL Foundation certification. Strong understanding of IT Service Management and Change & Release Management processes. Experience managing releases, risks, dependencies, and stakeholder expectations in complex IT environments. Demonstrable leadership experience managing teams and driving performance. Strong analytical and problem-solving skills with the ability to interpret and present data effectively. Excellent communication and stakeholder management skills. Knowledge of Service Management tooling and operational processes. Proven track record of delivering results and meeting performance targets. Experience working within government or highly regulated environments. Desirable Skills & Qualifications ITIL Managing Professional / Intermediate certifications. ITIL Specialist - Create, Deliver & Support Certification. ITIL Practice Manager - Plan, Implement & Control Certification. Agile Foundation Certification (BCS Agile Foundation or equivalent). Working knowledge of ISO9001, ISO20000, and ISO27001 frameworks. Experience with ServiceNow. Knowledge of UK Government Digital, Data and Technology (DDaT) Change & Release Manager framework. Qualification in Computer Science, STEM, Networking, Digital Communications, or equivalent experience. Security Requirements Candidates must: Be eligible to obtain UK Government SC Clearance (or already hold SC clearance) This is an excellent opportunity for an experienced Change & Release professional to lead critical service delivery processes within a secure and mission-critical government environment. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
HR Manager Romford 65LK Hybrid Working Financial Services Are you an experienced HR leader who enjoys shaping strategy while remaining close to the day-to-day operation? We're looking for an ambitious HR Manager to lead an established HR team within a growing, multi-site financial services organisation. Reporting directly to the Head of HR, you'll manage a team of five, including HR Business Partners, while partnering with senior leaders to deliver a people strategy that supports engagement, performance and continued business growth. This is a fantastic opportunity for someone who thrives in a commercially focused environment and enjoys leading change, influencing stakeholders and developing high-performing teams. What you'll be doing Leading, coaching and developing an established HR team of five. Partnering with senior leaders to deliver the people strategy. Driving organisational change, transformation and restructuring projects. Leading on complex employee relations matters and ensuring employment law compliance. Developing leadership capability across the organisation. Influencing reward, talent management, succession planning and employee engagement initiatives. Using people data and insights to support commercial decision-making. Overseeing recruitment, HR operations and Health & Safety compliance. About you You'll be an experienced HR professional who enjoys operating at both a strategic and operational level. You'll bring: Significant experience as an HR Manager or Senior HR Business Partner . Previous experience managing and developing an HR team (essential). Strong knowledge of UK employment law. Experience leading organisational change and business transformation. Excellent stakeholder management and influencing skills. A commercial mindset with the ability to balance business needs with people priorities. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Jul 11, 2026
Full time
HR Manager Romford 65LK Hybrid Working Financial Services Are you an experienced HR leader who enjoys shaping strategy while remaining close to the day-to-day operation? We're looking for an ambitious HR Manager to lead an established HR team within a growing, multi-site financial services organisation. Reporting directly to the Head of HR, you'll manage a team of five, including HR Business Partners, while partnering with senior leaders to deliver a people strategy that supports engagement, performance and continued business growth. This is a fantastic opportunity for someone who thrives in a commercially focused environment and enjoys leading change, influencing stakeholders and developing high-performing teams. What you'll be doing Leading, coaching and developing an established HR team of five. Partnering with senior leaders to deliver the people strategy. Driving organisational change, transformation and restructuring projects. Leading on complex employee relations matters and ensuring employment law compliance. Developing leadership capability across the organisation. Influencing reward, talent management, succession planning and employee engagement initiatives. Using people data and insights to support commercial decision-making. Overseeing recruitment, HR operations and Health & Safety compliance. About you You'll be an experienced HR professional who enjoys operating at both a strategic and operational level. You'll bring: Significant experience as an HR Manager or Senior HR Business Partner . Previous experience managing and developing an HR team (essential). Strong knowledge of UK employment law. Experience leading organisational change and business transformation. Excellent stakeholder management and influencing skills. A commercial mindset with the ability to balance business needs with people priorities. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Finance Process Manager - Treasury Transformation Leeds alternate locations include Birmingham, Manchester and Edinburgh / Hybrid 6 months contract Day Rate from £500 via Umbrella DOE Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking for a Finance Process Manager to join the Customer Treasury team, supporting a major transformation programme within a regulated investment and client money environment. This role sits at the intersection of finance, treasury, and change delivery . While your primary focus will be supporting a large-scale programme to improve processes, reporting, and systems , you'll also remain close to BAU treasury and finance activities to ensure solutions are practical, controlled, and aligned to regulatory requirements. You'll work closely with a small senior team to help shape the future-state operating model, improve reporting, and support the migration from legacy processes to a modern platform. The position is hybrid working being based in one of the above locations 2 days a week, 3 days working from home - Monday to Friday, standard office hours. If not Leeds based, there would be the occasional travel to Leeds. The position is being offered on an initial 6 month contract, with the potential to extend in line with the project requirements. What You'll Be Doing Transformation / Project Focus (Core) Support a major finance and treasury transformation programme, improving processes and reporting across the customer treasury function Analyse existing Excel-based reporting and support transition to a more scalable, controlled environment Facilitate workshops and collaborate with stakeholders to define and document future-state processes Produce clear process documentation, requirements, and semi-technical artefacts Work across multiple teams to improve data flows, accessibility, and reporting efficiency Support system and process changes linked to platform migration and broader programme delivery Act as a bridge between finance, treasury, and change teams, ensuring solutions are fit for purpose BAU Finance & Treasury Support Alongside project delivery, you will contribute to core treasury and finance activities to maintain business continuity and inform change: Support monitoring of client money, liquidity, and deposit positions, ensuring alignment with policies and controls Assist in maintaining treasury frameworks and processes, ensuring regulatory compliance and strong governance Contribute to planning, forecasting, and performance analysis related to treasury activities Help produce regular reporting and insight for stakeholders across finance and treasury Support the management of banking relationships and counterparty processes where required Ensure appropriate controls, audit trails, and documentation are maintained across processes Provide flexible support to the wider team, stepping into BAU activities where needed What We're Looking For Experience Strong background in finance (FP&A, commercial finance, or similar) with exposure to projects or process improvement Experience in financial services, ideally within investments, wealth, or banking environments Involvement in transformation, change, or system/process improvement initiatives Understanding of financial reporting, data, and how finance processes and ledgers operate Exposure to treasury or client money environments is beneficial but not essential Skills Strong analytical capability, including forecasting and performance analysis Advanced Excel skills, with experience working with complex reporting models (Power BI advantageous) Ability to translate finance requirements into process and system improvements Confident working in complex, evolving environments with multiple stakeholders Strong communication and stakeholder engagement skills Comfortable working with ambiguity and solving unstructured problems Qualifications Professional finance qualification (ACA / ACCA / CIMA or equivalent) preferred Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jul 11, 2026
Contractor
Finance Process Manager - Treasury Transformation Leeds alternate locations include Birmingham, Manchester and Edinburgh / Hybrid 6 months contract Day Rate from £500 via Umbrella DOE Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking for a Finance Process Manager to join the Customer Treasury team, supporting a major transformation programme within a regulated investment and client money environment. This role sits at the intersection of finance, treasury, and change delivery . While your primary focus will be supporting a large-scale programme to improve processes, reporting, and systems , you'll also remain close to BAU treasury and finance activities to ensure solutions are practical, controlled, and aligned to regulatory requirements. You'll work closely with a small senior team to help shape the future-state operating model, improve reporting, and support the migration from legacy processes to a modern platform. The position is hybrid working being based in one of the above locations 2 days a week, 3 days working from home - Monday to Friday, standard office hours. If not Leeds based, there would be the occasional travel to Leeds. The position is being offered on an initial 6 month contract, with the potential to extend in line with the project requirements. What You'll Be Doing Transformation / Project Focus (Core) Support a major finance and treasury transformation programme, improving processes and reporting across the customer treasury function Analyse existing Excel-based reporting and support transition to a more scalable, controlled environment Facilitate workshops and collaborate with stakeholders to define and document future-state processes Produce clear process documentation, requirements, and semi-technical artefacts Work across multiple teams to improve data flows, accessibility, and reporting efficiency Support system and process changes linked to platform migration and broader programme delivery Act as a bridge between finance, treasury, and change teams, ensuring solutions are fit for purpose BAU Finance & Treasury Support Alongside project delivery, you will contribute to core treasury and finance activities to maintain business continuity and inform change: Support monitoring of client money, liquidity, and deposit positions, ensuring alignment with policies and controls Assist in maintaining treasury frameworks and processes, ensuring regulatory compliance and strong governance Contribute to planning, forecasting, and performance analysis related to treasury activities Help produce regular reporting and insight for stakeholders across finance and treasury Support the management of banking relationships and counterparty processes where required Ensure appropriate controls, audit trails, and documentation are maintained across processes Provide flexible support to the wider team, stepping into BAU activities where needed What We're Looking For Experience Strong background in finance (FP&A, commercial finance, or similar) with exposure to projects or process improvement Experience in financial services, ideally within investments, wealth, or banking environments Involvement in transformation, change, or system/process improvement initiatives Understanding of financial reporting, data, and how finance processes and ledgers operate Exposure to treasury or client money environments is beneficial but not essential Skills Strong analytical capability, including forecasting and performance analysis Advanced Excel skills, with experience working with complex reporting models (Power BI advantageous) Ability to translate finance requirements into process and system improvements Confident working in complex, evolving environments with multiple stakeholders Strong communication and stakeholder engagement skills Comfortable working with ambiguity and solving unstructured problems Qualifications Professional finance qualification (ACA / ACCA / CIMA or equivalent) preferred Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Senior HR Advisor Location: Oxfordshire (Hybrid - 3 days onsite/2 from home) Salary: £40,000 - £45,000 per annum (dependent on experience) plus exceptional benefits including bonus and private medical Working pattern: Full-time, Permanent We are partnering with a highly innovative, fast-growing technology business operating across the UK and internationally. This organisation is recognised for its cutting-edge work in a niche sector and offers a collaborative, forward-thinking environment. They are now seeking a Senior HR Advisor to play a key role in delivering both operational HR support and strategic people initiatives across the business. Reporting into the Head of HR, you will act as a trusted partner to managers and leaders, providing expert advice while supporting business growth and organisational change. This is a varied generalist role, with a mix of UK-focused responsibilities and involvement in global HR projects. Key Responsibilities Partner with managers to provide pragmatic, commercially focused HR advice and coaching Manage a range of employee relations cases from start to resolution Support and oversee relationships with international employment providers Develop and update HR policies in line with best practice and legislative changes Collaborate with the recruitment function to attract and retain top talent Support and deliver learning and development initiatives, including training facilitation Contribute to and lead HR projects and change initiatives Drive key HR cycles such as engagement surveys, performance and talent reviews Use HR data and insights to influence decision-making and continuous improvement Promote wellbeing, inclusion and engagement across the business Deputise for the Head of HR when required About You CIPD Level 5 qualified (or equivalent experience) Proven experience in a generalist HR role within a professional or technical environment Strong knowledge of UK employment law and its practical application Confident communicator with the ability to influence and challenge stakeholders Proactive, hands-on and solutions-focused approach Experience supporting change or HR projects (desirable) Experience designing or delivering training (desirable) What's on Offer Private medical insurance Matched pension up to 5% 26 days annual leave Life assurance Discretionary bonus Share scheme Hybrid and flexible working Additional Information This is a hybrid role requiring approximately three days per week onsite. Occasional UK travel may be required. Applicants must have the right to work in the UK. Please do apply today if you could be interested in this wonderful opportunity.
Jul 11, 2026
Full time
Senior HR Advisor Location: Oxfordshire (Hybrid - 3 days onsite/2 from home) Salary: £40,000 - £45,000 per annum (dependent on experience) plus exceptional benefits including bonus and private medical Working pattern: Full-time, Permanent We are partnering with a highly innovative, fast-growing technology business operating across the UK and internationally. This organisation is recognised for its cutting-edge work in a niche sector and offers a collaborative, forward-thinking environment. They are now seeking a Senior HR Advisor to play a key role in delivering both operational HR support and strategic people initiatives across the business. Reporting into the Head of HR, you will act as a trusted partner to managers and leaders, providing expert advice while supporting business growth and organisational change. This is a varied generalist role, with a mix of UK-focused responsibilities and involvement in global HR projects. Key Responsibilities Partner with managers to provide pragmatic, commercially focused HR advice and coaching Manage a range of employee relations cases from start to resolution Support and oversee relationships with international employment providers Develop and update HR policies in line with best practice and legislative changes Collaborate with the recruitment function to attract and retain top talent Support and deliver learning and development initiatives, including training facilitation Contribute to and lead HR projects and change initiatives Drive key HR cycles such as engagement surveys, performance and talent reviews Use HR data and insights to influence decision-making and continuous improvement Promote wellbeing, inclusion and engagement across the business Deputise for the Head of HR when required About You CIPD Level 5 qualified (or equivalent experience) Proven experience in a generalist HR role within a professional or technical environment Strong knowledge of UK employment law and its practical application Confident communicator with the ability to influence and challenge stakeholders Proactive, hands-on and solutions-focused approach Experience supporting change or HR projects (desirable) Experience designing or delivering training (desirable) What's on Offer Private medical insurance Matched pension up to 5% 26 days annual leave Life assurance Discretionary bonus Share scheme Hybrid and flexible working Additional Information This is a hybrid role requiring approximately three days per week onsite. Occasional UK travel may be required. Applicants must have the right to work in the UK. Please do apply today if you could be interested in this wonderful opportunity.
US Senior Payroll Administrator Salary: 45-60k Postcode - EC4R 9AT 1-2 days in office (negotiable) Start date ASAP Permanent role Working for our client means being a trusted payroller at the centre of a fast-paced, people-first organisation. You'll support a global workforce by delivering accurate, compliant, end-to-end payroll while partnering closely with contractors, internal teams, and leadership. This role suits someone who thrives on precision, deadlines, and problem-solving - and who takes pride in getting the details right the first time. You'll join a culture built on clarity, consistency, and collaboration , where coaching-led leadership, transparent communication, and psychological safety are part of everyday working life. Our client's commitment to developing its people means you'll have the tools, autonomy, and support to grow your expertise while contributing to a business powering progress across the energy and infrastructure sectors. Requirements : 5+ years of US payroll experience Experience in an employee-facing capacity with good communication skills Ability to work under tight deadlines with analytical and problem-solving skills Staffing experience a plus Software experience: Microsoft Excel (pivots & v-lookup needed, macros a plus) ADP Workforce Now Bullhorn experience a plus Tempest experience a plus Responsibilities : Weekly payroll processing functions including timesheet and expense retrieval and audit/corrections, missing timesheet and approvals follow up, reconciliation between ADP and timesheet billing software, and pay cycle preview audits New hire entry, garnishment entry, and termination processing in ADP Workforce Now Monitor inbox and respond to contractor payroll questions, verifications of employment, unemployment claims, and any other requests for payroll assistance Calculate and request off-cycle payments as needed Assist with Quarter end and Year end ADP preview audits Participate in unemployment hearings as needed Assist with new tax jurisdiction set up as needed Assist manager and team with any ad hoc reports or projects as needed Ensures compliance with all applicable local, state, and federal wage and hour laws, and maintaining current knowledge of applicable state and federal laws and regulations. Prepares and/or reviews weekly, monthly, quarterly and year-end reports (gross payroll, tax deductions, benefit deductions, W2, 1099, W etc.). Oversee compliance with statutory reporting and filing requirements including the review and/or prepare and file required returns and reports as necessary (including prevailing wage reporting). Registers with the Department of Labor, Department of Revenue, and any other required state agencies timely. Monitor the accurate processing of employee appointments, transfers, promotions, rate changes, and terminations. Support all internal and external audits related to payroll 51840JD INDPAY The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 11, 2026
Full time
US Senior Payroll Administrator Salary: 45-60k Postcode - EC4R 9AT 1-2 days in office (negotiable) Start date ASAP Permanent role Working for our client means being a trusted payroller at the centre of a fast-paced, people-first organisation. You'll support a global workforce by delivering accurate, compliant, end-to-end payroll while partnering closely with contractors, internal teams, and leadership. This role suits someone who thrives on precision, deadlines, and problem-solving - and who takes pride in getting the details right the first time. You'll join a culture built on clarity, consistency, and collaboration , where coaching-led leadership, transparent communication, and psychological safety are part of everyday working life. Our client's commitment to developing its people means you'll have the tools, autonomy, and support to grow your expertise while contributing to a business powering progress across the energy and infrastructure sectors. Requirements : 5+ years of US payroll experience Experience in an employee-facing capacity with good communication skills Ability to work under tight deadlines with analytical and problem-solving skills Staffing experience a plus Software experience: Microsoft Excel (pivots & v-lookup needed, macros a plus) ADP Workforce Now Bullhorn experience a plus Tempest experience a plus Responsibilities : Weekly payroll processing functions including timesheet and expense retrieval and audit/corrections, missing timesheet and approvals follow up, reconciliation between ADP and timesheet billing software, and pay cycle preview audits New hire entry, garnishment entry, and termination processing in ADP Workforce Now Monitor inbox and respond to contractor payroll questions, verifications of employment, unemployment claims, and any other requests for payroll assistance Calculate and request off-cycle payments as needed Assist with Quarter end and Year end ADP preview audits Participate in unemployment hearings as needed Assist with new tax jurisdiction set up as needed Assist manager and team with any ad hoc reports or projects as needed Ensures compliance with all applicable local, state, and federal wage and hour laws, and maintaining current knowledge of applicable state and federal laws and regulations. Prepares and/or reviews weekly, monthly, quarterly and year-end reports (gross payroll, tax deductions, benefit deductions, W2, 1099, W etc.). Oversee compliance with statutory reporting and filing requirements including the review and/or prepare and file required returns and reports as necessary (including prevailing wage reporting). Registers with the Department of Labor, Department of Revenue, and any other required state agencies timely. Monitor the accurate processing of employee appointments, transfers, promotions, rate changes, and terminations. Support all internal and external audits related to payroll 51840JD INDPAY The Portfolio Group are acting on behalf of our client in recruiting for this position.
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts' strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad's backlog Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You'll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple, clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holid
Jul 11, 2026
Full time
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts' strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad's backlog Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You'll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple, clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holid
Product Manager (AI & Workflow) - Near Edinburgh (Hybrid) - 90K plus Bonus Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line making a huge difference around the globe - have asked us to help them in their searches for a Product Manager to lead the strategy, development and delivery of AI-enabled diagnostic software and workflow solutions. This is a senior individual contributor role with broad ownership across the product lifecycle, from shaping roadmap priorities through to launch readiness and continuous improvement. The successful candidate will work closely with technical, clinical, quality and commercial teams to turn market and user needs into well-defined product requirements. The role suits someone who can balance customer value, technical feasibility and regulatory expectations in a highly regulated software environment. Role outline Define and maintain the roadmap for AI and workflow products, ensuring alignment with business goals and customer needs. Translate market insight, clinical feedback and user requirements into clear product plans and specifications. Lead product planning across scope, priorities, milestones, dependencies and release activity. Coordinate cross-functional teams including software, data, clinical, quality, regulatory, security, service and commercial stakeholders. Own backlog priorities and support release governance, readiness decisions and change control activity. Drive risk management across product delivery, including performance, compliance, cybersecurity, privacy and continuity considerations. Support clinical evidence planning and regulatory submissions by ensuring product inputs and documentation are complete and fit for purpose. Contribute to data governance activities relating to model development, monitoring and product performance. Support business case development, budgeting and commercial planning for software and subscription-based offerings. Help shape product positioning, internal communication and go-to-market readiness for new releases and enhancements. Use customer feedback and post-release insight to improve usability, efficiency and workflow integration. Lead stakeholder discussions, ensuring decisions, actions and risks are clearly captured and progressed. What they're looking for Equivalent tenure and/or degree in a technical/scientific or business-related discipline; and ideally an advanced qualification in biomedical/computer science/data science/similar. Good grasp of AI and Machine Learning concepts, including datasets, validation, performance measures, monitoring and risk considerations. Previous track record of product management / Project Management within AI, MedTech oriented software/diagnostics/digital health and/or workflow oriented software products. Strong understanding of Software as a Medical Device or other regulated healthcare software environments. Experience working with cross-functional teams in complex product settings and influencing senior stakeholders. Knowledge of clinical evidence generation and regulated development standards (ISO / IEC). Familiarity with interoperability and workflow integration, such as DICOM, HL7, FHIR, PACS or EHR-linked environments. Understanding of Cloud or Software as a Service based product delivery models. Comfort working in a fast-paced setting where product decisions require both strategic thinking and hands-on delivery focus. This is a strong opportunity for a product management professional who wants to influence the direction of AI-led software in a role that combines strategy, delivery and stakeholder leadership. If you enjoy working at the intersection of innovation, regulated software and value, this position offers real scope to make an impact. Apply now with your latest CV for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jul 11, 2026
Full time
Product Manager (AI & Workflow) - Near Edinburgh (Hybrid) - 90K plus Bonus Having placed a number of people into their teams ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line making a huge difference around the globe - have asked us to help them in their searches for a Product Manager to lead the strategy, development and delivery of AI-enabled diagnostic software and workflow solutions. This is a senior individual contributor role with broad ownership across the product lifecycle, from shaping roadmap priorities through to launch readiness and continuous improvement. The successful candidate will work closely with technical, clinical, quality and commercial teams to turn market and user needs into well-defined product requirements. The role suits someone who can balance customer value, technical feasibility and regulatory expectations in a highly regulated software environment. Role outline Define and maintain the roadmap for AI and workflow products, ensuring alignment with business goals and customer needs. Translate market insight, clinical feedback and user requirements into clear product plans and specifications. Lead product planning across scope, priorities, milestones, dependencies and release activity. Coordinate cross-functional teams including software, data, clinical, quality, regulatory, security, service and commercial stakeholders. Own backlog priorities and support release governance, readiness decisions and change control activity. Drive risk management across product delivery, including performance, compliance, cybersecurity, privacy and continuity considerations. Support clinical evidence planning and regulatory submissions by ensuring product inputs and documentation are complete and fit for purpose. Contribute to data governance activities relating to model development, monitoring and product performance. Support business case development, budgeting and commercial planning for software and subscription-based offerings. Help shape product positioning, internal communication and go-to-market readiness for new releases and enhancements. Use customer feedback and post-release insight to improve usability, efficiency and workflow integration. Lead stakeholder discussions, ensuring decisions, actions and risks are clearly captured and progressed. What they're looking for Equivalent tenure and/or degree in a technical/scientific or business-related discipline; and ideally an advanced qualification in biomedical/computer science/data science/similar. Good grasp of AI and Machine Learning concepts, including datasets, validation, performance measures, monitoring and risk considerations. Previous track record of product management / Project Management within AI, MedTech oriented software/diagnostics/digital health and/or workflow oriented software products. Strong understanding of Software as a Medical Device or other regulated healthcare software environments. Experience working with cross-functional teams in complex product settings and influencing senior stakeholders. Knowledge of clinical evidence generation and regulated development standards (ISO / IEC). Familiarity with interoperability and workflow integration, such as DICOM, HL7, FHIR, PACS or EHR-linked environments. Understanding of Cloud or Software as a Service based product delivery models. Comfort working in a fast-paced setting where product decisions require both strategic thinking and hands-on delivery focus. This is a strong opportunity for a product management professional who wants to influence the direction of AI-led software in a role that combines strategy, delivery and stakeholder leadership. If you enjoy working at the intersection of innovation, regulated software and value, this position offers real scope to make an impact. Apply now with your latest CV for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
We are seeking an experienced and proactive Interim People Partner to provide a professional, operational, and people-focused HR service. This role has a strong emphasis on employee relations, manager coaching, policy development, and employee engagement. Working closely with managers across the organisation, you will play a key role in supporting a positive, inclusive workplace culture while ensuring compliance with employment legislation and HR best practice. This role is for 12 months fixed term contract to cover maternity leave. Key Responsibilities Employee Relations Lead on complex and sensitive employee relations cases, including disciplinary, grievance, capability, performance, and attendance matters. Provide expert advice and guidance to managers, ensuring cases are managed fairly, consistently, and in accordance with employment law and internal policies. Coach and support managers through all stages of employee relations processes, building confidence and capability. Conduct investigations and prepare reports, recommendations, and supporting documentation. Identify trends and recommend proactive solutions to people-related challenges. Deliver coaching and practical advice to managers on people management matters. Design and facilitate training sessions on employee relations, best practice, and management skills. Support managers in driving high performance and positive employee experiences. Policy Development and Compliance Review, develop, and implement HR policies and procedures. Ensure policies remain compliant with current employment legislation and aligned with organisational values. Provide guidance on legislative changes and HR best practice. Employee Engagement and Culture Support initiatives that enhance employee engagement, wellbeing, and inclusion. Contribute to projects that strengthen organisational culture and employee experience. Partner with stakeholders to promote a positive and supportive working environment. You will bring: Significant experience managing employee relations cases. Strong knowledge of UK employment law and HR best practice. Experience coaching and influencing managers at all levels. Excellent communication, investigation, and stakeholder management skills. Experience drafting and implementing HR policies and procedures. A proactive, collaborative, and solutions-focused approach. CIPD Level 5 qualification (or equivalent experience) Hybrid working available
Jul 11, 2026
Contractor
We are seeking an experienced and proactive Interim People Partner to provide a professional, operational, and people-focused HR service. This role has a strong emphasis on employee relations, manager coaching, policy development, and employee engagement. Working closely with managers across the organisation, you will play a key role in supporting a positive, inclusive workplace culture while ensuring compliance with employment legislation and HR best practice. This role is for 12 months fixed term contract to cover maternity leave. Key Responsibilities Employee Relations Lead on complex and sensitive employee relations cases, including disciplinary, grievance, capability, performance, and attendance matters. Provide expert advice and guidance to managers, ensuring cases are managed fairly, consistently, and in accordance with employment law and internal policies. Coach and support managers through all stages of employee relations processes, building confidence and capability. Conduct investigations and prepare reports, recommendations, and supporting documentation. Identify trends and recommend proactive solutions to people-related challenges. Deliver coaching and practical advice to managers on people management matters. Design and facilitate training sessions on employee relations, best practice, and management skills. Support managers in driving high performance and positive employee experiences. Policy Development and Compliance Review, develop, and implement HR policies and procedures. Ensure policies remain compliant with current employment legislation and aligned with organisational values. Provide guidance on legislative changes and HR best practice. Employee Engagement and Culture Support initiatives that enhance employee engagement, wellbeing, and inclusion. Contribute to projects that strengthen organisational culture and employee experience. Partner with stakeholders to promote a positive and supportive working environment. You will bring: Significant experience managing employee relations cases. Strong knowledge of UK employment law and HR best practice. Experience coaching and influencing managers at all levels. Excellent communication, investigation, and stakeholder management skills. Experience drafting and implementing HR policies and procedures. A proactive, collaborative, and solutions-focused approach. CIPD Level 5 qualification (or equivalent experience) Hybrid working available