Job Description: Senior Store Manager / Operations Manager / General Manager (Retail to Property Transition) 46,000- 50,000 + 10% Bonus (after first year) + Benefits Monday-Friday Excellent Work-Life Balance Are you a high-performing Retail Store Manager or Area/Cluster Manager ready to step away from late nights, weekends and constant trading pressure - without losing the buzz of leading teams and running a fast-paced operation? This is a rare opportunity to take everything you've built in retail - leadership, standards, people management and commercial awareness - and apply it in a premium, service-led environment where your work-life balance genuinely improves. What's on Offer 46k- 50k basic salary (DOE) 10% annual bonus Monday-Friday, 9am-5pm Excellent benefits + supportive culture Clear progression in a fast-growing business A modern operational and service-focused environment where standards matter The Role Think of this as running a flagship store - but without the chaos of retail hours. As the senior leader onsite, you'll take full ownership of the building, team and overall experience. You'll: Lead, coach and develop a high-performing team Drive exceptional service standards across the building Oversee day-to-day operations and performance Manage budgets, reporting and cost control Ensure compliance, H&S and operational standards are consistently met Coordinate maintenance and facilities (like managing store upkeep - just bigger scale) Build strong relationships with residents and stakeholders Create a vibrant, engaging community environment What We're Looking For Current or recent Retail Store Manager / General Manager / Area Manager Experience running a fast-paced, customer-focused environment Strong leadership - you know how to build, motivate and manage teams Commercially aware with experience managing budgets/KPIs High standards, attention to detail and pride in presentation Organised, proactive and solutions-driven Looking for a long-term career move with better balance Why Make the Move? If you love leading people, running operations and delivering brilliant customer experiences - but want your evenings and weekends back - this is the perfect transition. Ready for Your Next Chapter? Apply now with your CV. Due to high application volumes, we may not be able to respond to every applicant
Apr 24, 2026
Full time
Job Description: Senior Store Manager / Operations Manager / General Manager (Retail to Property Transition) 46,000- 50,000 + 10% Bonus (after first year) + Benefits Monday-Friday Excellent Work-Life Balance Are you a high-performing Retail Store Manager or Area/Cluster Manager ready to step away from late nights, weekends and constant trading pressure - without losing the buzz of leading teams and running a fast-paced operation? This is a rare opportunity to take everything you've built in retail - leadership, standards, people management and commercial awareness - and apply it in a premium, service-led environment where your work-life balance genuinely improves. What's on Offer 46k- 50k basic salary (DOE) 10% annual bonus Monday-Friday, 9am-5pm Excellent benefits + supportive culture Clear progression in a fast-growing business A modern operational and service-focused environment where standards matter The Role Think of this as running a flagship store - but without the chaos of retail hours. As the senior leader onsite, you'll take full ownership of the building, team and overall experience. You'll: Lead, coach and develop a high-performing team Drive exceptional service standards across the building Oversee day-to-day operations and performance Manage budgets, reporting and cost control Ensure compliance, H&S and operational standards are consistently met Coordinate maintenance and facilities (like managing store upkeep - just bigger scale) Build strong relationships with residents and stakeholders Create a vibrant, engaging community environment What We're Looking For Current or recent Retail Store Manager / General Manager / Area Manager Experience running a fast-paced, customer-focused environment Strong leadership - you know how to build, motivate and manage teams Commercially aware with experience managing budgets/KPIs High standards, attention to detail and pride in presentation Organised, proactive and solutions-driven Looking for a long-term career move with better balance Why Make the Move? If you love leading people, running operations and delivering brilliant customer experiences - but want your evenings and weekends back - this is the perfect transition. Ready for Your Next Chapter? Apply now with your CV. Due to high application volumes, we may not be able to respond to every applicant
One of the UK's leading independent Property Consultancies is actively recruiting an Intermediate Project Manager to be based in Bristol. THE COMPANY My client is one of the leading independent Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some of the South West s highest profile developments. Individual projects include working on high profile Residential developments, Healthcare, Commercial Offices and large Mixed Use projects.They are a very dynamic company offering Project Managers the opportunity to work with some of the region's finest Consultants. THE POSITION They are actively looking to recruit an Intermediate Project Manager to get involved in taking full responsibility of projects from inception to completion. The successful Project Manager will be given the opportunity to take full client ownership and work on projects across a range of sectors. Value of projects can range from £1 - £50 million. The projects will be across a range of sectors but with a focus on Residential, Commercial, Leisure and Healthcare sectors. THE CANDIDATE The successful Project Manager must: Have a relevant degree Have experience working as a Project Manager on either the Consultancy or Main Contracting side Have experience working on projects within Property / Building Have experience working on projects from inception to completion Have good communication and client facing skills WHY YOU SHOULD APPLY Opportunity to work on some of the regions most high profile projects They are actively looking to recruit a number of people across the business which provides career opportunities to Senior and Associate level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Emma Sierens on (phone number removed) for more information.
Apr 24, 2026
Full time
One of the UK's leading independent Property Consultancies is actively recruiting an Intermediate Project Manager to be based in Bristol. THE COMPANY My client is one of the leading independent Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some of the South West s highest profile developments. Individual projects include working on high profile Residential developments, Healthcare, Commercial Offices and large Mixed Use projects.They are a very dynamic company offering Project Managers the opportunity to work with some of the region's finest Consultants. THE POSITION They are actively looking to recruit an Intermediate Project Manager to get involved in taking full responsibility of projects from inception to completion. The successful Project Manager will be given the opportunity to take full client ownership and work on projects across a range of sectors. Value of projects can range from £1 - £50 million. The projects will be across a range of sectors but with a focus on Residential, Commercial, Leisure and Healthcare sectors. THE CANDIDATE The successful Project Manager must: Have a relevant degree Have experience working as a Project Manager on either the Consultancy or Main Contracting side Have experience working on projects within Property / Building Have experience working on projects from inception to completion Have good communication and client facing skills WHY YOU SHOULD APPLY Opportunity to work on some of the regions most high profile projects They are actively looking to recruit a number of people across the business which provides career opportunities to Senior and Associate level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Emma Sierens on (phone number removed) for more information.
SENIOR CHARTERED SURVEYOR SRVO • £Competitive, aligned to experience • Hybrid - London / South East ROLE OVERVIEW This role is for an MRICS qualified Chartered Surveyor ready to operate with senior authority within a growing consultancy. You will lead complex residential and commercial instructions, acting as a trusted adviser while managing technically demanding projects from inception to completion. You will combine professional judgement, commercial awareness and delivery ownership across multiple live projects. You will operate across building pathology, major works, compliance led reporting and strategic advisory work, contributing directly to client relationships and regional growth, with progression toward Associate level. ROLE EXPECTATIONS You will manage your workload independently, leading projects and deploying junior colleagues where appropriate. You will own client relationships, providing clear advice and commercially balanced recommendations. You will support and develop junior surveyors and APC candidates, strengthening technical standards and team capability. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: You lead multiple live projects while maintaining technical and commercial control Your advice is trusted and influences client decisions You manage risk effectively across contract administration and compliance instructions You strengthen client relationships and identify further opportunities You contribute positively to team development and mentoring HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Acting as Project Manager and Contract Administrator on refurbishment and major works projects typically ranging from £50k to £3m+ Preparing specifications, tender documentation and administering JCT contracts Providing advice on complex building defects and construction issues Preparing Planned Preventative Maintenance reports and lifecycle cost advice Undertaking reinstatement cost assessments and pre acquisition surveys Completing Building Height Surveys and Building Safety Act related reporting Preparing Schedules of Dilapidations and negotiating claims Acting as Principal Designer including PCI preparation and oversight of H&S documentation Monitoring development works on behalf of landlords, managing agents and funders Mentoring junior surveyors and APC candidates You will work in a hybrid way, balancing home working, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with 2+ years PQE Has strong technical knowledge across construction technology and building pathology Has experience administering projects under JCT contracts Is confident operating autonomously in a hybrid environment Is motivated by progression toward Associate level Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS Experience across residential and mixed use portfolios Experience acting as Principal Designer under CDM Regulations Experience delivering Building Safety Act surveys and reporting Strong report writing and client communication skills Experience mentoring junior surveyors or APC candidates AutoCAD capability is advantageous WHAT WE OFFER Competitive salary aligned to experience Discretionary bonus Hybrid and flexible working 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Employee referral scheme Discounts across travel, retail, fitness and entertainment You'll also benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on technical experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential for this role. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain.
Apr 24, 2026
Full time
SENIOR CHARTERED SURVEYOR SRVO • £Competitive, aligned to experience • Hybrid - London / South East ROLE OVERVIEW This role is for an MRICS qualified Chartered Surveyor ready to operate with senior authority within a growing consultancy. You will lead complex residential and commercial instructions, acting as a trusted adviser while managing technically demanding projects from inception to completion. You will combine professional judgement, commercial awareness and delivery ownership across multiple live projects. You will operate across building pathology, major works, compliance led reporting and strategic advisory work, contributing directly to client relationships and regional growth, with progression toward Associate level. ROLE EXPECTATIONS You will manage your workload independently, leading projects and deploying junior colleagues where appropriate. You will own client relationships, providing clear advice and commercially balanced recommendations. You will support and develop junior surveyors and APC candidates, strengthening technical standards and team capability. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: You lead multiple live projects while maintaining technical and commercial control Your advice is trusted and influences client decisions You manage risk effectively across contract administration and compliance instructions You strengthen client relationships and identify further opportunities You contribute positively to team development and mentoring HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Acting as Project Manager and Contract Administrator on refurbishment and major works projects typically ranging from £50k to £3m+ Preparing specifications, tender documentation and administering JCT contracts Providing advice on complex building defects and construction issues Preparing Planned Preventative Maintenance reports and lifecycle cost advice Undertaking reinstatement cost assessments and pre acquisition surveys Completing Building Height Surveys and Building Safety Act related reporting Preparing Schedules of Dilapidations and negotiating claims Acting as Principal Designer including PCI preparation and oversight of H&S documentation Monitoring development works on behalf of landlords, managing agents and funders Mentoring junior surveyors and APC candidates You will work in a hybrid way, balancing home working, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with 2+ years PQE Has strong technical knowledge across construction technology and building pathology Has experience administering projects under JCT contracts Is confident operating autonomously in a hybrid environment Is motivated by progression toward Associate level Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS Experience across residential and mixed use portfolios Experience acting as Principal Designer under CDM Regulations Experience delivering Building Safety Act surveys and reporting Strong report writing and client communication skills Experience mentoring junior surveyors or APC candidates AutoCAD capability is advantageous WHAT WE OFFER Competitive salary aligned to experience Discretionary bonus Hybrid and flexible working 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Employee referral scheme Discounts across travel, retail, fitness and entertainment You'll also benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on technical experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential for this role. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain.
Our client is a property and construction related business based in Merseyside What they do Advise on property projects Manage construction and development projects Handle property management Provide facilities management and maintenance Due to new project wins, they are looking for a Project Manager to join their team in Liverpool on a permanent basis. Overview The Project Manager will be responsible for the planning, coordination, and delivery of construction and property development projects from inception through to completion. The role ensures projects are delivered on time, within budget, and to the required quality and compliance standards. Key Responsibilities Project Planning & Development Lead project planning activities, including scope definition, scheduling, and resource allocation Coordinate with architects, engineers, and consultants during design phases Support feasibility studies and early-stage project development Budget & Cost Management Develop and manage project budgets Monitor costs and track financial performance throughout the project lifecycle Identify cost-saving opportunities and mitigate financial risks Contractor & Stakeholder Management Procure and manage contractors, subcontractors, and suppliers Negotiate contracts and oversee service delivery Act as the primary point of contact for clients and key stakeholders Construction Oversight Monitor on-site progress and ensure work aligns with project plans Conduct regular site visits and progress meetings Resolve issues and manage changes effectively Programme & Timeline Management Develop and maintain detailed project schedules Track milestones and ensure timely delivery of project phases Implement corrective actions where delays occur Health, Safety & Compliance Ensure all works comply with relevant health and safety legislation and regulations Conduct risk assessments and enforce safe working practices Ensure compliance with planning permissions and building regulations Reporting & Communication Provide regular progress reports to senior management and clients Maintain accurate project documentation Manage stakeholder expectations through clear and consistent communication Key Skills & Competencies Strong project management and organisational skills Excellent communication and stakeholder management abilities Financial and commercial awareness Problem-solving and decision-making capability Ability to manage multiple projects simultaneously Qualifications & Experience Degree in Construction Management, Quantity Surveying, Engineering, or related field (preferred) Proven experience in construction or property development project management Knowledge of UK construction regulations and health & safety standards Professional certifications (e.g., PRINCE2, APM, or PMP) desirable Working Conditions Combination of office-based work and on-site visits Travel to project sites as required Full-time role with potential for extended hours to meet project deadlines Summary The role requires a proactive and detail-oriented professional capable of managing complex construction projects while balancing cost, time, quality, and safety requirements.
Apr 24, 2026
Full time
Our client is a property and construction related business based in Merseyside What they do Advise on property projects Manage construction and development projects Handle property management Provide facilities management and maintenance Due to new project wins, they are looking for a Project Manager to join their team in Liverpool on a permanent basis. Overview The Project Manager will be responsible for the planning, coordination, and delivery of construction and property development projects from inception through to completion. The role ensures projects are delivered on time, within budget, and to the required quality and compliance standards. Key Responsibilities Project Planning & Development Lead project planning activities, including scope definition, scheduling, and resource allocation Coordinate with architects, engineers, and consultants during design phases Support feasibility studies and early-stage project development Budget & Cost Management Develop and manage project budgets Monitor costs and track financial performance throughout the project lifecycle Identify cost-saving opportunities and mitigate financial risks Contractor & Stakeholder Management Procure and manage contractors, subcontractors, and suppliers Negotiate contracts and oversee service delivery Act as the primary point of contact for clients and key stakeholders Construction Oversight Monitor on-site progress and ensure work aligns with project plans Conduct regular site visits and progress meetings Resolve issues and manage changes effectively Programme & Timeline Management Develop and maintain detailed project schedules Track milestones and ensure timely delivery of project phases Implement corrective actions where delays occur Health, Safety & Compliance Ensure all works comply with relevant health and safety legislation and regulations Conduct risk assessments and enforce safe working practices Ensure compliance with planning permissions and building regulations Reporting & Communication Provide regular progress reports to senior management and clients Maintain accurate project documentation Manage stakeholder expectations through clear and consistent communication Key Skills & Competencies Strong project management and organisational skills Excellent communication and stakeholder management abilities Financial and commercial awareness Problem-solving and decision-making capability Ability to manage multiple projects simultaneously Qualifications & Experience Degree in Construction Management, Quantity Surveying, Engineering, or related field (preferred) Proven experience in construction or property development project management Knowledge of UK construction regulations and health & safety standards Professional certifications (e.g., PRINCE2, APM, or PMP) desirable Working Conditions Combination of office-based work and on-site visits Travel to project sites as required Full-time role with potential for extended hours to meet project deadlines Summary The role requires a proactive and detail-oriented professional capable of managing complex construction projects while balancing cost, time, quality, and safety requirements.
Front Office Manager - Holiday Inn Express Manchester Airport JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL Holiday Inn Express Manchester Airport is a modern 199-bedroom hotel just minutes from the terminals, popular with both business and leisure travellers. Guests enjoy smart, hassle-free stays with free WiFi, on-site dining, and our signature Express Start breakfast. Behind the scenes, it's our team who make the difference - working in a fast-paced, welcoming environment where no two days are the same. As part of the IHG family, joining us means being part of a trusted global brand with opportunities to learn, grow, and build a career in hospitality. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year Free on-site car parking Unsociable hours shift allowance of additional + 2 / + 3 per hour And much much more! A DAY IN THE LIFE OF A FRONT OFFICE MANAGER AT OUR HOTEL What you'll be doing Lead the front office team to deliver outstanding guest service, ensuring every guest feels valued and welcomed Address guest needs promptly and professionally, building lasting impressions and guest loyalty Oversee daily front office operations, including check-in/out processes, room assignment accuracy, and seamless billing, with a focus on efficient processes to minimize wait times and uphold high service standards Recruit, train, and mentor front desk staff to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and empower team members to handle guest inquiries confidently Act as the primary contact for guest concerns, handling complaints with empathy and efficiency, and collaborating with other departments to ensure smooth operations and guest satisfaction Manage front office budgets, control expenses, and participate in financial forecasting, overseeing cash handling and monitoring accounts receivable for accuracy and compliance Maintain records of occupancy, rates, and guest profiles, preparing daily, weekly, and monthly reports, and share insights with senior management Motivate the team to achieve upselling targets by suggesting room upgrades and additional services; collaborate with sales and marketing teams to promote hotel packages and local partnerships Ensure front desk operations comply with hotel safety standards, oversee emergency procedures, and maintain a secure environment for guests and team members What We Need from You: A minimum of 1-2 years of front desk experience in a supervisory or management capacity within the hospitality industry, ideally in a hotel setting Proven record of effectively leading a team, building positive dynamics, and coaching for performance Exceptional communication and interpersonal skills, with a passion for delivering high-quality guest service and resolving issues professionally Strong organizational abilities to manage daily operations and administrative tasks efficiently Familiarity with budgeting, forecasting, and financial reporting, along with knowledge of cash handling, accounts receivable, and basic accounting principles Proficiency in front desk and property management systems (PMS), such as Opera or similar, along with a working knowledge of Microsoft Office Suite Resourceful, solution-oriented, and comfortable making decisions under pressure Flexibility to work evenings, weekends, and holidays as needed to meet the demands of the hotel industry; 24hrs a day, 365 days a year. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Apr 24, 2026
Full time
Front Office Manager - Holiday Inn Express Manchester Airport JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL Holiday Inn Express Manchester Airport is a modern 199-bedroom hotel just minutes from the terminals, popular with both business and leisure travellers. Guests enjoy smart, hassle-free stays with free WiFi, on-site dining, and our signature Express Start breakfast. Behind the scenes, it's our team who make the difference - working in a fast-paced, welcoming environment where no two days are the same. As part of the IHG family, joining us means being part of a trusted global brand with opportunities to learn, grow, and build a career in hospitality. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year Free on-site car parking Unsociable hours shift allowance of additional + 2 / + 3 per hour And much much more! A DAY IN THE LIFE OF A FRONT OFFICE MANAGER AT OUR HOTEL What you'll be doing Lead the front office team to deliver outstanding guest service, ensuring every guest feels valued and welcomed Address guest needs promptly and professionally, building lasting impressions and guest loyalty Oversee daily front office operations, including check-in/out processes, room assignment accuracy, and seamless billing, with a focus on efficient processes to minimize wait times and uphold high service standards Recruit, train, and mentor front desk staff to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and empower team members to handle guest inquiries confidently Act as the primary contact for guest concerns, handling complaints with empathy and efficiency, and collaborating with other departments to ensure smooth operations and guest satisfaction Manage front office budgets, control expenses, and participate in financial forecasting, overseeing cash handling and monitoring accounts receivable for accuracy and compliance Maintain records of occupancy, rates, and guest profiles, preparing daily, weekly, and monthly reports, and share insights with senior management Motivate the team to achieve upselling targets by suggesting room upgrades and additional services; collaborate with sales and marketing teams to promote hotel packages and local partnerships Ensure front desk operations comply with hotel safety standards, oversee emergency procedures, and maintain a secure environment for guests and team members What We Need from You: A minimum of 1-2 years of front desk experience in a supervisory or management capacity within the hospitality industry, ideally in a hotel setting Proven record of effectively leading a team, building positive dynamics, and coaching for performance Exceptional communication and interpersonal skills, with a passion for delivering high-quality guest service and resolving issues professionally Strong organizational abilities to manage daily operations and administrative tasks efficiently Familiarity with budgeting, forecasting, and financial reporting, along with knowledge of cash handling, accounts receivable, and basic accounting principles Proficiency in front desk and property management systems (PMS), such as Opera or similar, along with a working knowledge of Microsoft Office Suite Resourceful, solution-oriented, and comfortable making decisions under pressure Flexibility to work evenings, weekends, and holidays as needed to meet the demands of the hotel industry; 24hrs a day, 365 days a year. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
Apr 24, 2026
Full time
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
THE COMPANY One of the UK s leading Property Consultancies is looking to recruit a Project Manager to deliver a range of major Education sector projects across Reading and the surrounding region. My client is one of the most respected consultancies in the UK, with a strong network of offices both nationwide and overseas. They have built an outstanding reputation in the market and are currently involved in some of the region s most high-profile education developments. These projects include new schools, university campuses, major refurbishments, research centres, and specialist teaching facilities for both public and private sector clients. The company offers a dynamic, forward-thinking environment where Project Managers have the opportunity to work alongside some of the most experienced professionals in the sector. THE POSITION This role is for a Project Manager who will support and take responsibility for delivering education sector projects from pre-contract through to completion and final account. The successful candidate will work closely with senior colleagues, taking ownership of key project elements, coordinating multidisciplinary teams, and assisting in managing all aspects of project delivery. You will also have the opportunity to develop client relationships, contribute to project meetings, and support business development activities as your experience grows. THE CANDIDATE The ideal Project Manager will: Hold a relevant degree and be working towards Chartership (MRICS, MAPM, or equivalent) Have experience working as a Project Manager within a Consultancy environment Demonstrate experience delivering property/building projects, ideally within the education sector Be confident supporting projects from pre-contract through to completion Possess strong communication and organisational skills, with a client-focused approach WHY YOU SHOULD APPLY Opportunity to work on some of the region s most high-profile education projects Join a consultancy with an excellent reputation as a leading employer Gain exposure to prestigious universities, schools, and education providers Clear career progression to Senior Project Manager and beyond Supportive and collaborative culture with experienced senior management INTERESTED? Apply in confidence to this advert or contact Ben Chappell on (phone number removed) for more information.
Apr 24, 2026
Full time
THE COMPANY One of the UK s leading Property Consultancies is looking to recruit a Project Manager to deliver a range of major Education sector projects across Reading and the surrounding region. My client is one of the most respected consultancies in the UK, with a strong network of offices both nationwide and overseas. They have built an outstanding reputation in the market and are currently involved in some of the region s most high-profile education developments. These projects include new schools, university campuses, major refurbishments, research centres, and specialist teaching facilities for both public and private sector clients. The company offers a dynamic, forward-thinking environment where Project Managers have the opportunity to work alongside some of the most experienced professionals in the sector. THE POSITION This role is for a Project Manager who will support and take responsibility for delivering education sector projects from pre-contract through to completion and final account. The successful candidate will work closely with senior colleagues, taking ownership of key project elements, coordinating multidisciplinary teams, and assisting in managing all aspects of project delivery. You will also have the opportunity to develop client relationships, contribute to project meetings, and support business development activities as your experience grows. THE CANDIDATE The ideal Project Manager will: Hold a relevant degree and be working towards Chartership (MRICS, MAPM, or equivalent) Have experience working as a Project Manager within a Consultancy environment Demonstrate experience delivering property/building projects, ideally within the education sector Be confident supporting projects from pre-contract through to completion Possess strong communication and organisational skills, with a client-focused approach WHY YOU SHOULD APPLY Opportunity to work on some of the region s most high-profile education projects Join a consultancy with an excellent reputation as a leading employer Gain exposure to prestigious universities, schools, and education providers Clear career progression to Senior Project Manager and beyond Supportive and collaborative culture with experienced senior management INTERESTED? Apply in confidence to this advert or contact Ben Chappell on (phone number removed) for more information.
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth, Inverness, Aberdeen Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available The role Join SSEN Transmission in a pivotal role supporting the delivery of critical energy infrastructure across Scotland. As a Senior Land Manager, you will play a key part in securing the rights needed to enable major capital projects, balancing strategic land assembly with effective stakeholder engagement. Working across a complex and high profile portfolio, you will help drive project delivery through both negotiated agreements and statutory processes, ensuring the long term resilience and development of the network. You will: Provide senior support across a given region of SSEN Transmission's network area, securing, maintaining, and managing robust land and property rights over a challenging portfolio of projects, with a key focus on implementing strategy to underpin land agreements using statutory powers in the form of necessary wayleaves and compulsory purchase orders. Successfully apply and implement land assembly strategy to deliver project programmes for large capital projects across base capex, customer connections and strategic wider works portfolios, while managing risk to future network security. Lead and coordinate landowner liaison in relation to negotiating voluntary land rights, alongside coordinating the preparation of necessary wayleaves and compulsory purchase orders, with a focus on land referencing, data management, and the coordination of multiple disciplines to produce supporting statements for statutory applications. Develop and maintain positive working relationships with a wide range of internal and external stakeholders regarding policy over land and property rights, access and management of land, and the approach to securing and maintaining rights in land, including matters of valuation and compensation. Engage with key stakeholder groups including landowners, tenants, their agents, developers and relevant bodies such as local authorities, the Scottish Government Energy Consents Unit, Forestry and Land Scotland and local planning authorities. You have: Strong understanding of landownership systems in Scotland and practical knowledge of relevant land management matters. Excellent knowledge of land and property rights, including good knowledge of wayleaves, servitudes and land acquisition. Excellent understanding of the relevant sections of the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Demonstrable understanding of energy networks and their structure and governance. Membership of Rural Professional Group of the Royal Institution of Chartered Surveyors or the Central Association of Agricultural Valuers, or alternatively aspirations to work towards these. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Apr 24, 2026
Full time
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth, Inverness, Aberdeen Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available The role Join SSEN Transmission in a pivotal role supporting the delivery of critical energy infrastructure across Scotland. As a Senior Land Manager, you will play a key part in securing the rights needed to enable major capital projects, balancing strategic land assembly with effective stakeholder engagement. Working across a complex and high profile portfolio, you will help drive project delivery through both negotiated agreements and statutory processes, ensuring the long term resilience and development of the network. You will: Provide senior support across a given region of SSEN Transmission's network area, securing, maintaining, and managing robust land and property rights over a challenging portfolio of projects, with a key focus on implementing strategy to underpin land agreements using statutory powers in the form of necessary wayleaves and compulsory purchase orders. Successfully apply and implement land assembly strategy to deliver project programmes for large capital projects across base capex, customer connections and strategic wider works portfolios, while managing risk to future network security. Lead and coordinate landowner liaison in relation to negotiating voluntary land rights, alongside coordinating the preparation of necessary wayleaves and compulsory purchase orders, with a focus on land referencing, data management, and the coordination of multiple disciplines to produce supporting statements for statutory applications. Develop and maintain positive working relationships with a wide range of internal and external stakeholders regarding policy over land and property rights, access and management of land, and the approach to securing and maintaining rights in land, including matters of valuation and compensation. Engage with key stakeholder groups including landowners, tenants, their agents, developers and relevant bodies such as local authorities, the Scottish Government Energy Consents Unit, Forestry and Land Scotland and local planning authorities. You have: Strong understanding of landownership systems in Scotland and practical knowledge of relevant land management matters. Excellent knowledge of land and property rights, including good knowledge of wayleaves, servitudes and land acquisition. Excellent understanding of the relevant sections of the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Demonstrable understanding of energy networks and their structure and governance. Membership of Rural Professional Group of the Royal Institution of Chartered Surveyors or the Central Association of Agricultural Valuers, or alternatively aspirations to work towards these. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Recruitment Consultant - Manufacturing Poole Up to £30,000 + Quarterly Bonuses Improve your working life. At Rubicon, we take pride in being 100% employee-owned (John Lewis & Waitrose concept but on a smaller, more personable level), empowering our team to enjoy not only a fulfilling career but also a stake in our collective success, ensuring that every effort contributes to their long-term financial well-being. We re looking for a Recruitment Consultant to join our close-knit Manufacturing team and own the North Dorset area. You ll play a pivotal role in attracting, sourcing and selecting candidates, account managing our exclusive clients and developing long-standing sustainable relationships with new businesses in North Dorset. With a first-class induction, ongoing technical training, and a tailored personal development plan, this opportunity is ideal for someone looking to thrive within 360 recruitment while building expertise in a fast-paced, high-demand sector. As a Recruitment Consultant, you will benefit from: Free parking Early finish Fridays, followed by Friday drinks (first round on Rubicon!) Commission schemes Holiday sell-back scheme Training / External training qualifications with the REC Clear progression path to a Senior Consultant Quarterly performance-related bonus Regular awards & prizes, including Employee of the Month 33 days holiday (including bank holidays) plus 1 extra day for your birthday. Birthday gift from the company Become part of Rubicon s 100% Employee-Owned Trust (after 6 months) Private medical insurance (after your first year) Flu jabs, free eye test, and discounts on glasses As a Recruitment Consultant, your responsibilities will include: Sourcing candidates for manufacturing and logistics roles using job boards, sourcing tools, and proactive networking Contacting registered candidates via phone, email, and face-to-face Conducting qualification calls aligned to detailed job specs Visiting prospective and existing clients to understand their requirements Creating opportunities through speculative approaches and market mapping Maximising opportunities within the client base by offering consultative recruitment solutions As a Recruitment Consultant, your experience will include: Background in recruitment, lettings, property, account management, or B2B customer support For this role, a hospitality background would be very relevant. Strong administration skills with attention to detail Professional telephone manner and customer service experience Experience using CRM systems or similar databases Full UK driving licence This Recruitment Consultant role sits within a sociable, empowered culture where every manager and director has progressed from this very position. With regular team-building events and social activities, you ll be part of a business that genuinely invests in its people. If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Tina at Rubicon on (phone number removed) for more information.
Apr 24, 2026
Full time
Recruitment Consultant - Manufacturing Poole Up to £30,000 + Quarterly Bonuses Improve your working life. At Rubicon, we take pride in being 100% employee-owned (John Lewis & Waitrose concept but on a smaller, more personable level), empowering our team to enjoy not only a fulfilling career but also a stake in our collective success, ensuring that every effort contributes to their long-term financial well-being. We re looking for a Recruitment Consultant to join our close-knit Manufacturing team and own the North Dorset area. You ll play a pivotal role in attracting, sourcing and selecting candidates, account managing our exclusive clients and developing long-standing sustainable relationships with new businesses in North Dorset. With a first-class induction, ongoing technical training, and a tailored personal development plan, this opportunity is ideal for someone looking to thrive within 360 recruitment while building expertise in a fast-paced, high-demand sector. As a Recruitment Consultant, you will benefit from: Free parking Early finish Fridays, followed by Friday drinks (first round on Rubicon!) Commission schemes Holiday sell-back scheme Training / External training qualifications with the REC Clear progression path to a Senior Consultant Quarterly performance-related bonus Regular awards & prizes, including Employee of the Month 33 days holiday (including bank holidays) plus 1 extra day for your birthday. Birthday gift from the company Become part of Rubicon s 100% Employee-Owned Trust (after 6 months) Private medical insurance (after your first year) Flu jabs, free eye test, and discounts on glasses As a Recruitment Consultant, your responsibilities will include: Sourcing candidates for manufacturing and logistics roles using job boards, sourcing tools, and proactive networking Contacting registered candidates via phone, email, and face-to-face Conducting qualification calls aligned to detailed job specs Visiting prospective and existing clients to understand their requirements Creating opportunities through speculative approaches and market mapping Maximising opportunities within the client base by offering consultative recruitment solutions As a Recruitment Consultant, your experience will include: Background in recruitment, lettings, property, account management, or B2B customer support For this role, a hospitality background would be very relevant. Strong administration skills with attention to detail Professional telephone manner and customer service experience Experience using CRM systems or similar databases Full UK driving licence This Recruitment Consultant role sits within a sociable, empowered culture where every manager and director has progressed from this very position. With regular team-building events and social activities, you ll be part of a business that genuinely invests in its people. If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Tina at Rubicon on (phone number removed) for more information.
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth or Glasgow. Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available We are looking for a Senior Land Manager to support a major programme of new infrastructure across the north and east of Scotland. You will help secure the land and property rights needed for overhead lines, underground cables and substations that are essential to delivering the UK's 2030 net zero ambitions. This is a senior, influential role where you will guide strategy, lead engagement with landowners and key bodies, and ensure projects have the land access they need to progress. You will: Lead land and property activities within a defined region, securing, maintaining and managing robust land rights across a varied portfolio of projects. Apply and deliver Land Assembly Strategies that support the successful delivery of capital projects, customer connections and wider network development programmes. Build and maintain strong working relationships with landowners, tenants, agents, local authorities, government bodies and other key stakeholders. Provide expert guidance on policy, valuation, compensation and the practical management of land rights to support project delivery. Help manage future network risk by ensuring land and property rights are comprehensive, compliant and fit for purpose. You have: A strong understanding of landownership systems in Scotland and practical experience in land management. Proven knowledge of land and property rights, including wayleaves, servitudes and land acquisition. A sound understanding of relevant legislation, including the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Good knowledge of how energy networks operate, including their structure and governance. Membership of RICS (Rural Professional Group) or CAAV, or a clear commitment to working towards this. About SSE: SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Apr 24, 2026
Full time
Senior Land Manager Closing date: 7 th May Base Location: For this role, we require successful applicants to be based from one of our Scottish locations - Perth or Glasgow. Salary: £60,000 - £75,100 + car/cash allowance + performance related bonus + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent Full Time Flexible First options available We are looking for a Senior Land Manager to support a major programme of new infrastructure across the north and east of Scotland. You will help secure the land and property rights needed for overhead lines, underground cables and substations that are essential to delivering the UK's 2030 net zero ambitions. This is a senior, influential role where you will guide strategy, lead engagement with landowners and key bodies, and ensure projects have the land access they need to progress. You will: Lead land and property activities within a defined region, securing, maintaining and managing robust land rights across a varied portfolio of projects. Apply and deliver Land Assembly Strategies that support the successful delivery of capital projects, customer connections and wider network development programmes. Build and maintain strong working relationships with landowners, tenants, agents, local authorities, government bodies and other key stakeholders. Provide expert guidance on policy, valuation, compensation and the practical management of land rights to support project delivery. Help manage future network risk by ensuring land and property rights are comprehensive, compliant and fit for purpose. You have: A strong understanding of landownership systems in Scotland and practical experience in land management. Proven knowledge of land and property rights, including wayleaves, servitudes and land acquisition. A sound understanding of relevant legislation, including the Electricity Act 1989, the Land Compensation Act 1973 and the Compulsory Purchase Act 1965. Good knowledge of how energy networks operate, including their structure and governance. Membership of RICS (Rural Professional Group) or CAAV, or a clear commitment to working towards this. About SSE: SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
The Opportunity An established and growing residential managing agent is looking to appoint a Block Manager to join their West Mindlands based team. This business has seen steady growth over the past few years and continues to invest in its people. They operate with a collaborative team model where Property Managers are supported by a comprehesive back office team and administrative staff. These roles would suit either an experienced Block Manager or someone progressing toward a Senior Property Manager position. The Portfolio You will be responsible for a portfolio of approximately 30 developments. The portfolio includes a small number of High Risk Buildings, although HRB experience is not essential as training can be provided. Responsibilities Day to day management of a residential block portfolio Managing service charge budgets and expenditure Coordinating maintenance works and contractor management Handling resident and client communication Attending site inspections and meetings where required Ensuring compliance with current legislation and building safety requirements Managing major works where required The Person Experience managing a residential block portfolio Comfortable managing developments independently Strong client and resident communication skills Organised with good attention to detail HRB experience beneficial but not essential This role would suit someone either established at Block Manager level or looking to step into a more senior role. Benefits The business offers a strong package alongside a supportive working environment.
Apr 24, 2026
Full time
The Opportunity An established and growing residential managing agent is looking to appoint a Block Manager to join their West Mindlands based team. This business has seen steady growth over the past few years and continues to invest in its people. They operate with a collaborative team model where Property Managers are supported by a comprehesive back office team and administrative staff. These roles would suit either an experienced Block Manager or someone progressing toward a Senior Property Manager position. The Portfolio You will be responsible for a portfolio of approximately 30 developments. The portfolio includes a small number of High Risk Buildings, although HRB experience is not essential as training can be provided. Responsibilities Day to day management of a residential block portfolio Managing service charge budgets and expenditure Coordinating maintenance works and contractor management Handling resident and client communication Attending site inspections and meetings where required Ensuring compliance with current legislation and building safety requirements Managing major works where required The Person Experience managing a residential block portfolio Comfortable managing developments independently Strong client and resident communication skills Organised with good attention to detail HRB experience beneficial but not essential This role would suit someone either established at Block Manager level or looking to step into a more senior role. Benefits The business offers a strong package alongside a supportive working environment.
Quantity Surveyor London Permanent Who are we? MCR Property Group is a national real estate investment and development company with offices in London, Manchester, Birmingham, and Edinburgh. Our core focus is the delivery of high-quality residential and industrial developments, alongside the active asset management of an expanding portfolio of existing assets. With a development pipeline of approximately 7,000 residential plots and a commercial and industrial portfolio valued in excess of £2 billion, MCR is firmly positioned as one of the UK's most ambitious and fast-growing property businesses. As we continue to scale over the coming years, we are seeking motivated, commercially astute construction professionals who are looking to grow alongside the business. This is an opportunity to join a company at a pivotal stage of its expansion, where strong performance is recognised, responsibility is real, and progression is earned. Who are we recruiting? We are currently recruiting for a Quantity Surveyor to play a key role in the commercial and financial delivery of assigned projects within the London boroughs and surrounding areas. In this position, you will be responsible for ensuring schemes are procured efficiently and delivered within agreed budgets and programmes, providing hands-on commercial expertise from inception through to final account. Reporting into the Construction Director and Commercial Director, with direct exposure to the Board, you will take ownership of monthly cost reporting, financial forecasting, contract and subcontract packages, and the management of variations. You will work closely with a wider delivery team of Project Managers and fellow Quantity Surveyors, contributing to the commercial strategy and financial control of projects across the portfolio. The role is primarily office-based, with regular site visits for meetings, valuations, and project reviews depending on your experience level and project location. Tell us about you The successful candidate will bring a strong understanding of subcontract procurement processes and have a minimum of three years' experience working as a Quantity Surveyor across a range of project types and values. You will have gained experience within a developer, main contractor, or subcontractor environment and be confident operating across both pre- and post-contract stages. This includes preparing cost plans and estimates, measurement for bills of quantities, tendering and procurement, value engineering, tender reporting, interim valuations, and final accounts. A broad knowledge of construction industry processes, procedures, and best practice is essential, along with solid technical understanding of building materials, construction techniques, and building systems. You will be comfortable working with financial and reporting tools and be fully computer literate, with strong working knowledge of Excel, Word, and related software. A full, clean driving licence is also required. From a personal and professional perspective, this role requires someone who approaches challenges head-on, is confident acting as a sounding board for colleagues and stakeholders, and can provide practical, commercially sound solutions when issues arise. You will possess strong interpersonal and communication skills, be comfortable negotiating with subcontractors and consultants, and carry yourself with professionalism and confidence when dealing with individuals at all levels of seniority. This is a role for someone who wants responsibility, visibility, and the chance to make a tangible impact within a growing business. If you are commercially driven, technically capable, and looking for an opportunity to develop your career within a high-growth property company, we would welcome your application.
Apr 24, 2026
Full time
Quantity Surveyor London Permanent Who are we? MCR Property Group is a national real estate investment and development company with offices in London, Manchester, Birmingham, and Edinburgh. Our core focus is the delivery of high-quality residential and industrial developments, alongside the active asset management of an expanding portfolio of existing assets. With a development pipeline of approximately 7,000 residential plots and a commercial and industrial portfolio valued in excess of £2 billion, MCR is firmly positioned as one of the UK's most ambitious and fast-growing property businesses. As we continue to scale over the coming years, we are seeking motivated, commercially astute construction professionals who are looking to grow alongside the business. This is an opportunity to join a company at a pivotal stage of its expansion, where strong performance is recognised, responsibility is real, and progression is earned. Who are we recruiting? We are currently recruiting for a Quantity Surveyor to play a key role in the commercial and financial delivery of assigned projects within the London boroughs and surrounding areas. In this position, you will be responsible for ensuring schemes are procured efficiently and delivered within agreed budgets and programmes, providing hands-on commercial expertise from inception through to final account. Reporting into the Construction Director and Commercial Director, with direct exposure to the Board, you will take ownership of monthly cost reporting, financial forecasting, contract and subcontract packages, and the management of variations. You will work closely with a wider delivery team of Project Managers and fellow Quantity Surveyors, contributing to the commercial strategy and financial control of projects across the portfolio. The role is primarily office-based, with regular site visits for meetings, valuations, and project reviews depending on your experience level and project location. Tell us about you The successful candidate will bring a strong understanding of subcontract procurement processes and have a minimum of three years' experience working as a Quantity Surveyor across a range of project types and values. You will have gained experience within a developer, main contractor, or subcontractor environment and be confident operating across both pre- and post-contract stages. This includes preparing cost plans and estimates, measurement for bills of quantities, tendering and procurement, value engineering, tender reporting, interim valuations, and final accounts. A broad knowledge of construction industry processes, procedures, and best practice is essential, along with solid technical understanding of building materials, construction techniques, and building systems. You will be comfortable working with financial and reporting tools and be fully computer literate, with strong working knowledge of Excel, Word, and related software. A full, clean driving licence is also required. From a personal and professional perspective, this role requires someone who approaches challenges head-on, is confident acting as a sounding board for colleagues and stakeholders, and can provide practical, commercially sound solutions when issues arise. You will possess strong interpersonal and communication skills, be comfortable negotiating with subcontractors and consultants, and carry yourself with professionalism and confidence when dealing with individuals at all levels of seniority. This is a role for someone who wants responsibility, visibility, and the chance to make a tangible impact within a growing business. If you are commercially driven, technically capable, and looking for an opportunity to develop your career within a high-growth property company, we would welcome your application.
Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection - growing markets that serve billions of end users worldwide. Headquartered in London, UK and publicly listed there since 1971, we employ c.3,900 employees across our 5 innovation centres of excellence and more than 29 manufacturing sites across Europe, North America and Asia. Around 20% of our sales volumes are from new and patent protected products. At our innovation centres of excellence in the UK, Germany, China, Malaysia and Ohio, USA we collaborate closely with our customers to develop new products and enhance existing ones tailored to their needs, with an increasing range of sustainability benefits. Since 2021, we have been proud holders of the London Stock Exchange Green Economy Mark, which recognises green technology businesses making a significant contribution to a more sustainable, low-carbon economy. The Role As an Advanced Method Development Chemist , you will play a key role in designing, developing, validating, and continuously improving analytical methods that underpin innovation, quality, and regulatory compliance at Synthomer. Working closely with Innovation, Technical, and Application teams, you'll help deliver harmonised, high quality analytical approaches across the organisation. We're looking for a methodical thinker and natural problem solver -someone who enjoys investigating challenges, troubleshooting complex analytical issues, and turning data into clear, actionable insight. Key Responsibilities Develop, optimise, and validate analytical methods to support innovation projects, long term analysis, and cross functional alignment Provide global analytical methodologies and support, reporting into the Analytical Manager Ensure a high level of analytical rigour, adhering to ISO standards and stringent validation protocols Train laboratory colleagues on newly developed methods and best practice Bridge analytical approaches across functions, presenting findings and updates to key stakeholders Maintain and ensure high standards of calibration and performance for GC, GC MS, HPLC, LC MS and FTIR equipment Drive continuous improvement of existing methodologies using Lean Enterprise techniques Take shared responsibility for laboratory safety and ensure full compliance with Synthomer's SHE directives What You'll Bring Essential Qualifications & Experience BSc or MSc in Analytical Chemistry, Polymer Chemistry, Materials Science, or a related discipline Minimum 2+ years' experience in analytical method development (ideally within polymer characterisation) Proven experience developing methods using GC MS, LC MS, GC and HPLC Strong data analysis skills with a logical, investigative approach to problem solving Hands on experience with analytical instrumentation and method validation Additional Technical Knowledge (Preferred) Rheometry FT IR GPC (with viscometry, RI and light scattering detectors) Sample preparation techniques including micro chamber, SPME and thermal desorption Desirable Experience Working within an ISO 17025 environment Understanding of polymer structure-property relationships Experience applying DoE or Lean Enterprise techniques to method development Location and Travel requirements: This role is part of the scientific team based at Synthomer's Harlow (UK) site . Due to the hands on, laboratory focused nature of the work, the successful candidate will be expected to work on site five days per week and be based within a reasonable commuting distance of the laboratories.At Synthomer, you'll be part of a collaborative, forward thinking scientific community where your expertise genuinely influences innovation and business outcomes. We offer a supportive environment, opportunities to grow your technical depth, and the chance to contribute to meaningful, real world applications on a global scale .At Synthomer we value the difference everyone brings to work, and we are committed to create a diverse and inclusive workplace, where people are supported to make their best contribution in creating a vibrant and successful business. Global Benefits Overview Competitive, market-aligned compensation Discretionary global bonus scheme Discretionary Long-Term Incentive Plan (LTIP) - for senior positions Company car or car allowance - varies by region and role Healthcare - tailored to regional locations Parental leave and family support - maternity, paternity, adoption (aligned with regional policies) Working options - flexibility where it matters, based on role and business needs Learning & development opportunities - training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offers Wellbeing support - employee assistance program (EAP), mental health resources, wellbeing initiatives Retirement / pension contributions - plans vary by country Culture of Inclusion - where everyone can thrive Performance culture, global reward & recognition programmes
Apr 24, 2026
Full time
Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection - growing markets that serve billions of end users worldwide. Headquartered in London, UK and publicly listed there since 1971, we employ c.3,900 employees across our 5 innovation centres of excellence and more than 29 manufacturing sites across Europe, North America and Asia. Around 20% of our sales volumes are from new and patent protected products. At our innovation centres of excellence in the UK, Germany, China, Malaysia and Ohio, USA we collaborate closely with our customers to develop new products and enhance existing ones tailored to their needs, with an increasing range of sustainability benefits. Since 2021, we have been proud holders of the London Stock Exchange Green Economy Mark, which recognises green technology businesses making a significant contribution to a more sustainable, low-carbon economy. The Role As an Advanced Method Development Chemist , you will play a key role in designing, developing, validating, and continuously improving analytical methods that underpin innovation, quality, and regulatory compliance at Synthomer. Working closely with Innovation, Technical, and Application teams, you'll help deliver harmonised, high quality analytical approaches across the organisation. We're looking for a methodical thinker and natural problem solver -someone who enjoys investigating challenges, troubleshooting complex analytical issues, and turning data into clear, actionable insight. Key Responsibilities Develop, optimise, and validate analytical methods to support innovation projects, long term analysis, and cross functional alignment Provide global analytical methodologies and support, reporting into the Analytical Manager Ensure a high level of analytical rigour, adhering to ISO standards and stringent validation protocols Train laboratory colleagues on newly developed methods and best practice Bridge analytical approaches across functions, presenting findings and updates to key stakeholders Maintain and ensure high standards of calibration and performance for GC, GC MS, HPLC, LC MS and FTIR equipment Drive continuous improvement of existing methodologies using Lean Enterprise techniques Take shared responsibility for laboratory safety and ensure full compliance with Synthomer's SHE directives What You'll Bring Essential Qualifications & Experience BSc or MSc in Analytical Chemistry, Polymer Chemistry, Materials Science, or a related discipline Minimum 2+ years' experience in analytical method development (ideally within polymer characterisation) Proven experience developing methods using GC MS, LC MS, GC and HPLC Strong data analysis skills with a logical, investigative approach to problem solving Hands on experience with analytical instrumentation and method validation Additional Technical Knowledge (Preferred) Rheometry FT IR GPC (with viscometry, RI and light scattering detectors) Sample preparation techniques including micro chamber, SPME and thermal desorption Desirable Experience Working within an ISO 17025 environment Understanding of polymer structure-property relationships Experience applying DoE or Lean Enterprise techniques to method development Location and Travel requirements: This role is part of the scientific team based at Synthomer's Harlow (UK) site . Due to the hands on, laboratory focused nature of the work, the successful candidate will be expected to work on site five days per week and be based within a reasonable commuting distance of the laboratories.At Synthomer, you'll be part of a collaborative, forward thinking scientific community where your expertise genuinely influences innovation and business outcomes. We offer a supportive environment, opportunities to grow your technical depth, and the chance to contribute to meaningful, real world applications on a global scale .At Synthomer we value the difference everyone brings to work, and we are committed to create a diverse and inclusive workplace, where people are supported to make their best contribution in creating a vibrant and successful business. Global Benefits Overview Competitive, market-aligned compensation Discretionary global bonus scheme Discretionary Long-Term Incentive Plan (LTIP) - for senior positions Company car or car allowance - varies by region and role Healthcare - tailored to regional locations Parental leave and family support - maternity, paternity, adoption (aligned with regional policies) Working options - flexibility where it matters, based on role and business needs Learning & development opportunities - training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offers Wellbeing support - employee assistance program (EAP), mental health resources, wellbeing initiatives Retirement / pension contributions - plans vary by country Culture of Inclusion - where everyone can thrive Performance culture, global reward & recognition programmes
LOCATION: EASTGATE SHOPPING CENTRE - INVERNESS SHIFT PATTERN: Various, 42 hours per week PAY RATE: £14.42 per hour ROLE OVERVIEW AND PURPOSE ABM is looking for a Security Relief Officer who is accountable to the Duty Manager (s) for the support, management, and delivery of Security within the Shopping Centre environment. The SRO will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The purpose of the role will be to provide relief cover for planned and unplanned absences. KEY RESPONSIBILITIES Ensuring the security and safety of customer buildings and personnel. Responsible for protecting the security and safety of the identified buildings and personnel on site. Ensuring that assigned tasks are completed in a professional and timely manner and meet relevant legislations. Apply and conduct oneself at all times in accordance with the site Assignment and Emergency. The prevention of accidents, injuries, crime, fire, and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. Able to work in line with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Provide a visible deterrent, reassuring the public. Ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. Maintain your personal notebook in accordance with PACE Act 1984. Undertake all duties in a safe and secure manner, considering personal safety and the safety of your colleagues and the public. Alert the Control room operator of any person thought to be suspicious in any way. Check the mall and building for potential fire hazards. Mall patrols covering all external areas where required. Ensure to complete required patrols upon request from supervisor. Including Car Park and basement. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Always be courteous towards clients, tenants, customers, and other employees. Record all incidents in the security DOB as well as in your personal pocketbook. Complete Incident Reports for all reportable incidents to the required standard. Complete documentation with facts and not to falsify any records kept. Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. REQUIRED SKILLS AND EXPERIENCE Holds a current SIA Door Supervision License and CCTV (Desirable) Excellent organisational skills with the ability to balance competing priorities and workloads. Excellent written and verbal communication skills. Ability to work unsupervised and take responsibility. Ability to remain calm under pressure. Adaptable and flexible in approach to work required. Willingness and ability to work as a member of a team. Report writing/Presentation skills. Excellent observational skills. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Apr 24, 2026
Full time
LOCATION: EASTGATE SHOPPING CENTRE - INVERNESS SHIFT PATTERN: Various, 42 hours per week PAY RATE: £14.42 per hour ROLE OVERVIEW AND PURPOSE ABM is looking for a Security Relief Officer who is accountable to the Duty Manager (s) for the support, management, and delivery of Security within the Shopping Centre environment. The SRO will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The purpose of the role will be to provide relief cover for planned and unplanned absences. KEY RESPONSIBILITIES Ensuring the security and safety of customer buildings and personnel. Responsible for protecting the security and safety of the identified buildings and personnel on site. Ensuring that assigned tasks are completed in a professional and timely manner and meet relevant legislations. Apply and conduct oneself at all times in accordance with the site Assignment and Emergency. The prevention of accidents, injuries, crime, fire, and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. Able to work in line with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Provide a visible deterrent, reassuring the public. Ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. Maintain your personal notebook in accordance with PACE Act 1984. Undertake all duties in a safe and secure manner, considering personal safety and the safety of your colleagues and the public. Alert the Control room operator of any person thought to be suspicious in any way. Check the mall and building for potential fire hazards. Mall patrols covering all external areas where required. Ensure to complete required patrols upon request from supervisor. Including Car Park and basement. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Always be courteous towards clients, tenants, customers, and other employees. Record all incidents in the security DOB as well as in your personal pocketbook. Complete Incident Reports for all reportable incidents to the required standard. Complete documentation with facts and not to falsify any records kept. Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. REQUIRED SKILLS AND EXPERIENCE Holds a current SIA Door Supervision License and CCTV (Desirable) Excellent organisational skills with the ability to balance competing priorities and workloads. Excellent written and verbal communication skills. Ability to work unsupervised and take responsibility. Ability to remain calm under pressure. Adaptable and flexible in approach to work required. Willingness and ability to work as a member of a team. Report writing/Presentation skills. Excellent observational skills. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Job Details Job Title: Block Manager / Senior Block Manager Location: Borehamwood Job Type: Office-Based Salary: £30,000 - £45,000 DOE About Us We are a leading independent agent dedicated to offering our clients the most professional and personalised service for their property management needs. Our approach is built on transparency and fairness, with a low, fixed fee structure that sets us apart from the competition. We believe in delivering the highest standard of service, every time. Role Overview As a Senior Block Manager or Block Manager, you will be responsible for managing a portfolio of residential properties. This role involves taking ownership of key tasks such as coordinating maintenance, managing budgets, and ensuring compliance with health and safety regulations. You will build strong relationships with clients, offering clear communication and expert advice to maintain and enhance the value of their properties. Key Responsibilities Annual Service Charge Budgets: Prepare and manage annual service charge budgets efficiently. Insurance Claims Handling: Oversee and handle insurance claims, ensuring a smooth and effective process. Site Inspections: Conduct regular site inspections to assess service quality, identify building repairs, and ensure health and safety compliance. Health & Safety Compliance: Ensure all sites adhere to current health and safety regulations and best practices. Contractor Coordination: Work closely with contractors to organise and supervise maintenance and repair works. Team Liaison: Collaborate with team members and other departments for seamless operations. Client Relationships: Build strong, proactive relationships with clients, maintaining open and professional communication at all times. Leasehold Enquiries: Respond efficiently to leasehold enquiries and provide clear guidance to clients. External Meetings: Attend external meetings as required to discuss and resolve property-related matters. What We're Looking For We are seeking a proactive and organised individual with excellent communication skills. You should have previous experience in property or block management and be comfortable handling a diverse range of tasks. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we'd love to hear from you! Benefits Competitive salary of £30,000 - £45,000, depending on experience. Opportunity to work in a supportive and professional office environment in Borehamwood. A chance to be part of a growing and innovative company dedicated to redefining property management standards. Contact Matty Stratton Application Note If you are a motivated individual looking for a rewarding career in property management, we would love to hear from you. Apply now and be part of our successful and highly-rated team at Block Recruit!
Apr 24, 2026
Full time
Job Details Job Title: Block Manager / Senior Block Manager Location: Borehamwood Job Type: Office-Based Salary: £30,000 - £45,000 DOE About Us We are a leading independent agent dedicated to offering our clients the most professional and personalised service for their property management needs. Our approach is built on transparency and fairness, with a low, fixed fee structure that sets us apart from the competition. We believe in delivering the highest standard of service, every time. Role Overview As a Senior Block Manager or Block Manager, you will be responsible for managing a portfolio of residential properties. This role involves taking ownership of key tasks such as coordinating maintenance, managing budgets, and ensuring compliance with health and safety regulations. You will build strong relationships with clients, offering clear communication and expert advice to maintain and enhance the value of their properties. Key Responsibilities Annual Service Charge Budgets: Prepare and manage annual service charge budgets efficiently. Insurance Claims Handling: Oversee and handle insurance claims, ensuring a smooth and effective process. Site Inspections: Conduct regular site inspections to assess service quality, identify building repairs, and ensure health and safety compliance. Health & Safety Compliance: Ensure all sites adhere to current health and safety regulations and best practices. Contractor Coordination: Work closely with contractors to organise and supervise maintenance and repair works. Team Liaison: Collaborate with team members and other departments for seamless operations. Client Relationships: Build strong, proactive relationships with clients, maintaining open and professional communication at all times. Leasehold Enquiries: Respond efficiently to leasehold enquiries and provide clear guidance to clients. External Meetings: Attend external meetings as required to discuss and resolve property-related matters. What We're Looking For We are seeking a proactive and organised individual with excellent communication skills. You should have previous experience in property or block management and be comfortable handling a diverse range of tasks. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we'd love to hear from you! Benefits Competitive salary of £30,000 - £45,000, depending on experience. Opportunity to work in a supportive and professional office environment in Borehamwood. A chance to be part of a growing and innovative company dedicated to redefining property management standards. Contact Matty Stratton Application Note If you are a motivated individual looking for a rewarding career in property management, we would love to hear from you. Apply now and be part of our successful and highly-rated team at Block Recruit!
Head of Facilities & Estates A senior leadership opportunity for an experienced facilities management professional to oversee estates, maintenance operations, compliance, and capital projects within a complex operational environment. If youve also worked in the following roles, wed also like to hear from you: Estates Director, Facilities Operations Manager, Property & Maintenance Manager, Head of Fa click apply for full job details
Apr 24, 2026
Full time
Head of Facilities & Estates A senior leadership opportunity for an experienced facilities management professional to oversee estates, maintenance operations, compliance, and capital projects within a complex operational environment. If youve also worked in the following roles, wed also like to hear from you: Estates Director, Facilities Operations Manager, Property & Maintenance Manager, Head of Fa click apply for full job details
We're recruiting an experienced Resident Liaison Officer to support a programme of construction and refurbishment works, acting as the key link between residents and delivery teams. This is a resident-focused role ensuring clear communication, strong engagement and effective resolution of issues throughout project delivery. The successful candidate will play a vital role in minimising disruption and maintaining positive relationships with residents during works. The Role - Act as the primary point of contact for residents, providing clear and regular updates on works, timelines and project progress. - Build and maintain positive relationships with residents, ensuring they feel informed, supported and engaged throughout the programme. - Manage and resolve resident enquiries and complaints promptly and professionally, minimising disruption and escalation. - Conduct site and home visits to discuss works, address concerns and gather feedback from residents. - Liaise closely with contractors, site teams and project managers to ensure consistent communication and service delivery. - Maintain accurate records of all resident interactions, complaints and outcomes, ensuring a clear audit trail. - Provide feedback to project teams on recurring issues, trends and opportunities for service improvement. - Support vulnerable residents, ensuring additional needs are identified and appropriate support is in place. - Ensure all communication is clear, accessible and tailored to meet the needs of a diverse resident base. - Contribute to a positive customer experience, ensuring works are delivered with minimal impact on residents. Key Requirements - Experience working in a Resident Liaison Officer, customer service or housing-related role within construction, housing or property services. - Strong communication skills, both verbal and written, with the ability to engage confidently with residents and stakeholders. - Excellent interpersonal skills, with the ability to build trust and manage relationships effectively. - Experience handling complaints and resolving issues in a professional and proactive manner. - Strong organisational skills, with the ability to manage multiple tasks and maintain accurate records. - Ability to work collaboratively with contractors, site teams and internal stakeholders. - Experience supporting residents in a customer-facing environment, ideally within housing or construction. - Full UK driving licence and access to a vehicle is essential. - Ability to be site-based 3-4 days per week. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Resident Liaison Officers, Housing Officers and Customer Service professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 24, 2026
Contractor
We're recruiting an experienced Resident Liaison Officer to support a programme of construction and refurbishment works, acting as the key link between residents and delivery teams. This is a resident-focused role ensuring clear communication, strong engagement and effective resolution of issues throughout project delivery. The successful candidate will play a vital role in minimising disruption and maintaining positive relationships with residents during works. The Role - Act as the primary point of contact for residents, providing clear and regular updates on works, timelines and project progress. - Build and maintain positive relationships with residents, ensuring they feel informed, supported and engaged throughout the programme. - Manage and resolve resident enquiries and complaints promptly and professionally, minimising disruption and escalation. - Conduct site and home visits to discuss works, address concerns and gather feedback from residents. - Liaise closely with contractors, site teams and project managers to ensure consistent communication and service delivery. - Maintain accurate records of all resident interactions, complaints and outcomes, ensuring a clear audit trail. - Provide feedback to project teams on recurring issues, trends and opportunities for service improvement. - Support vulnerable residents, ensuring additional needs are identified and appropriate support is in place. - Ensure all communication is clear, accessible and tailored to meet the needs of a diverse resident base. - Contribute to a positive customer experience, ensuring works are delivered with minimal impact on residents. Key Requirements - Experience working in a Resident Liaison Officer, customer service or housing-related role within construction, housing or property services. - Strong communication skills, both verbal and written, with the ability to engage confidently with residents and stakeholders. - Excellent interpersonal skills, with the ability to build trust and manage relationships effectively. - Experience handling complaints and resolving issues in a professional and proactive manner. - Strong organisational skills, with the ability to manage multiple tasks and maintain accurate records. - Ability to work collaboratively with contractors, site teams and internal stakeholders. - Experience supporting residents in a customer-facing environment, ideally within housing or construction. - Full UK driving licence and access to a vehicle is essential. - Ability to be site-based 3-4 days per week. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Resident Liaison Officers, Housing Officers and Customer Service professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
LOCATION: EASTGATE SHOPPING CENTRE - INVERNESS SHIFT PATTERN: Various, 42 hours per week PAY RATE: £14.42 per hour ROLE OVERVIEW AND PURPOSE ABM is looking for a Security Relief Officer who is accountable to the Duty Manager (s) for the support, management, and delivery of Security within the Shopping Centre environment. The SRO will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The purpose of the role will be to provide relief cover for planned and unplanned absences. KEY RESPONSIBILITIES Ensuring the security and safety of customer buildings and personnel. Responsible for protecting the security and safety of the identified buildings and personnel on site. Ensuring that assigned tasks are completed in a professional and timely manner and meet relevant legislations. Apply and conduct oneself at all times in accordance with the site Assignment and Emergency. The prevention of accidents, injuries, crime, fire, and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. Able to work in line with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Provide a visible deterrent, reassuring the public. Ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. Maintain your personal notebook in accordance with PACE Act 1984. Undertake all duties in a safe and secure manner, considering personal safety and the safety of your colleagues and the public. Alert the Control room operator of any person thought to be suspicious in any way. Check the mall and building for potential fire hazards. Mall patrols covering all external areas where required. Ensure to complete required patrols upon request from supervisor. Including Car Park and basement. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Always be courteous towards clients, tenants, customers, and other employees. Record all incidents in the security DOB as well as in your personal pocketbook. Complete Incident Reports for all reportable incidents to the required standard. Complete documentation with facts and not to falsify any records kept. Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. REQUIRED SKILLS AND EXPERIENCE Holds a current SIA Door Supervision License and CCTV (Desirable) Excellent organisational skills with the ability to balance competing priorities and workloads. Excellent written and verbal communication skills. Ability to work unsupervised and take responsibility. Ability to remain calm under pressure. Adaptable and flexible in approach to work required. Willingness and ability to work as a member of a team. Report writing/Presentation skills. Excellent observational skills. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Apr 24, 2026
Full time
LOCATION: EASTGATE SHOPPING CENTRE - INVERNESS SHIFT PATTERN: Various, 42 hours per week PAY RATE: £14.42 per hour ROLE OVERVIEW AND PURPOSE ABM is looking for a Security Relief Officer who is accountable to the Duty Manager (s) for the support, management, and delivery of Security within the Shopping Centre environment. The SRO will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The purpose of the role will be to provide relief cover for planned and unplanned absences. KEY RESPONSIBILITIES Ensuring the security and safety of customer buildings and personnel. Responsible for protecting the security and safety of the identified buildings and personnel on site. Ensuring that assigned tasks are completed in a professional and timely manner and meet relevant legislations. Apply and conduct oneself at all times in accordance with the site Assignment and Emergency. The prevention of accidents, injuries, crime, fire, and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. Able to work in line with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Provide a visible deterrent, reassuring the public. Ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. Maintain your personal notebook in accordance with PACE Act 1984. Undertake all duties in a safe and secure manner, considering personal safety and the safety of your colleagues and the public. Alert the Control room operator of any person thought to be suspicious in any way. Check the mall and building for potential fire hazards. Mall patrols covering all external areas where required. Ensure to complete required patrols upon request from supervisor. Including Car Park and basement. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Always be courteous towards clients, tenants, customers, and other employees. Record all incidents in the security DOB as well as in your personal pocketbook. Complete Incident Reports for all reportable incidents to the required standard. Complete documentation with facts and not to falsify any records kept. Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. REQUIRED SKILLS AND EXPERIENCE Holds a current SIA Door Supervision License and CCTV (Desirable) Excellent organisational skills with the ability to balance competing priorities and workloads. Excellent written and verbal communication skills. Ability to work unsupervised and take responsibility. Ability to remain calm under pressure. Adaptable and flexible in approach to work required. Willingness and ability to work as a member of a team. Report writing/Presentation skills. Excellent observational skills. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Pear Recruitment Operations Manager Location - Cheshunt Salary - £45,000 OTE £55,000 - £80,000 Hours - Mon - Fri 8:45am - 6:00am Full licence and own Car required As our client expands, they are looking for a vibrant person to join their team as Operations Manager. This is a full-time role, working Monday to Friday 08.45 -18:00 based in their Cheshunt branch. This is a great opportunity for someone with all round Property experience looking to become an integral part of this great team. The Operations Manager is responsible for optimising the day-to-day running of the estate agency business, ensuring systems, processes, compliance, and performance tracking are operating effectively. The role supports department leaders by improving efficiency, visibility, and consistency across the business, without direct line management of Lettings or Sales Managers but assisting the directors with duties to include this. Organisation is the key to success in this role! Duties & Responsibilities: Operational Oversight Oversee daily operational workflows across the different departments in the business. Ensure consistency in processes, systems usage, and service delivery Identify inefficiencies and implement improved ways of working Act as the central point for operational coordination across departments Performance & Reporting Track and report on KPIs (revenue, pipeline, conversions, voids, arrears) Build and maintain dashboards and performance reports Provide insight and recommendations to senior leadership Highlight risks and opportunities based on data trends Process & Systems Management Ensure accurate data input and system compliance across teams Implement automation and streamline workflows Manage relationships with Protech providers and system suppliers Compliance & Risk Ensure the business adheres to UK lettings and sales regulations Oversee internal audits and file checks Maintain up-to-date knowledge of legislation (Right to Rent, AML, deposit protection, GDPR) Support resolution of escalated compliance issues Customer Journey & Experience Map and improve the end-to-end customer journey (landlord, tenant, buyer, vendor) Identify service gaps and implement improvements Monitor complaints, reviews, and feedback trends Ensure smooth inter-department handovers Financial & Commercial Support Support budgeting and forecasting processes Analyse profitability across departments and services Identify opportunities to increase revenue (fees, ancillary services) Monitor cost efficiencies and operational spend Key KPIs Accuracy and timeliness of reporting Pipeline visibility and conversion improvement Reduction in void periods and arrears Compliance audit results Process efficiency improvements Customer satisfaction / complaint reduction Skills & Experience Required Strong background in estate agency (lettings, property management, or sales) Proven operational/process improvement experience Strong analytical and reporting skills Deep understanding of UK property legislation Experience with property CRM systems Highly organised with strong attention to detail If you are interested in this Operations Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Apr 24, 2026
Full time
Pear Recruitment Operations Manager Location - Cheshunt Salary - £45,000 OTE £55,000 - £80,000 Hours - Mon - Fri 8:45am - 6:00am Full licence and own Car required As our client expands, they are looking for a vibrant person to join their team as Operations Manager. This is a full-time role, working Monday to Friday 08.45 -18:00 based in their Cheshunt branch. This is a great opportunity for someone with all round Property experience looking to become an integral part of this great team. The Operations Manager is responsible for optimising the day-to-day running of the estate agency business, ensuring systems, processes, compliance, and performance tracking are operating effectively. The role supports department leaders by improving efficiency, visibility, and consistency across the business, without direct line management of Lettings or Sales Managers but assisting the directors with duties to include this. Organisation is the key to success in this role! Duties & Responsibilities: Operational Oversight Oversee daily operational workflows across the different departments in the business. Ensure consistency in processes, systems usage, and service delivery Identify inefficiencies and implement improved ways of working Act as the central point for operational coordination across departments Performance & Reporting Track and report on KPIs (revenue, pipeline, conversions, voids, arrears) Build and maintain dashboards and performance reports Provide insight and recommendations to senior leadership Highlight risks and opportunities based on data trends Process & Systems Management Ensure accurate data input and system compliance across teams Implement automation and streamline workflows Manage relationships with Protech providers and system suppliers Compliance & Risk Ensure the business adheres to UK lettings and sales regulations Oversee internal audits and file checks Maintain up-to-date knowledge of legislation (Right to Rent, AML, deposit protection, GDPR) Support resolution of escalated compliance issues Customer Journey & Experience Map and improve the end-to-end customer journey (landlord, tenant, buyer, vendor) Identify service gaps and implement improvements Monitor complaints, reviews, and feedback trends Ensure smooth inter-department handovers Financial & Commercial Support Support budgeting and forecasting processes Analyse profitability across departments and services Identify opportunities to increase revenue (fees, ancillary services) Monitor cost efficiencies and operational spend Key KPIs Accuracy and timeliness of reporting Pipeline visibility and conversion improvement Reduction in void periods and arrears Compliance audit results Process efficiency improvements Customer satisfaction / complaint reduction Skills & Experience Required Strong background in estate agency (lettings, property management, or sales) Proven operational/process improvement experience Strong analytical and reporting skills Deep understanding of UK property legislation Experience with property CRM systems Highly organised with strong attention to detail If you are interested in this Operations Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
A fantastic opportunity has arisen for a motivated and people-focused Property Manager to join the Key Worker Services Team. If you re looking to play a central role in managing vibrant sites that provide essential accommodation and support to healthcare professionals, this could be the perfect next step for you. We re seeking a proactive and customer-driven Property Manager to be based in Slough. In this role, you ll lead high-quality contract management services that consistently deliver exceptional customer experience. You ll be solutions-oriented, committed to service improvement, and a trusted partner to our clients. To thrive here, you ll bring energy, resilience and a genuine passion for delivering outstanding service under pressure. Your ability to build strong relationships with customers and stakeholders will set you apart. As a Property Manager your work will directly influence resident satisfaction, help build trust, and ensure people have a safe, comfortable home they re happy to live in. You ll be the primary point of contact for residents across your patch in Wexham, Slough. From managing incoming nominations and working closely with NHS partners to verify identities, through to setting up new tenancies, you ll be the go-to person who keeps everything running smoothly. You ll take ownership of maintaining and securing the estate, ensuring full regulatory compliance is met at all times. This includes completing and tracking fire safety actions, carrying out regular estate and health & safety inspections, and ensuring everything is properly documented for audit purposes. As the on-site lead, you ll be at the heart of day-to-day operations and will provide assurance and updates to your line manager and senior colleagues. You ll also manage antisocial behaviour cases, handle complaints, raise and monitor repairs, and oversee voids from start to finish. In addition, you ll ensure adherence to third-party contracts and maintain strong working relationships with external partners. This role gives you the chance to make a meaningful difference in a unique community supporting residents who need long-term stability as well as healthcare professionals from the UK and overseas who rely on short-term accommodation. We re looking for someone who is genuinely passionate about housing, committed to great service, and proud to take ownership of the estates they manage. What you'll bring: A commitment to delivering a responsive, efficient and customer-focused service, ensuring every resident feels supported and valued. A strong track record of building great relationships and communicating clearly with residents, colleagues and partners. A solution-focused mindset you re resilient, determined and bring a positive, can-do attitude, always keeping your promises to residents. The confidence to challenge processes and push boundaries where needed to achieve the best possible outcomes for customers. Excellent time management and organisational skills, with the ability to handle a busy, complex workload while meeting key deadlines. Strong stakeholder management skills, with the ability to engage effectively with a diverse range of customers and partners. Demonstrable experience in a similar property or housing management role. The ability to manage fast-paced move-ins independently, accurately and with attention to detail. Experience in raising maintenance issues and managing repairs through to full completion. An understanding of how to maximise rental income and minimise void periods, supporting wider business performance. A solid grasp of legislative requirements and compliance standards, ensuring all properties and operations meet regulatory expectations. Experience delivering effective tenancy and asset management to ensure strong outcomes and value for money. The ability to carry out regular estate inspections in line with housing management, health and safety and compliance expectations. Confidence in leading resident and stakeholder engagement, helping build a positive, connected community. What Skills You Will Have: Outstanding written and verbal communication skills, paired with excellent customer service abilities. You work confidently as part of a dynamic team and stay positive when challenges arise. A proven track record of meeting targets and deadlines in a fast-paced, customer-focused environment. Strong awareness of budgetary considerations and financial risks, especially in relation to meeting contractual obligations. Confident use of the MS Office Suite, including Excel, Microsoft Teams and CRM systems (ideally Microsoft Dynamics 365). Experience in managing complaints within target times, handling sensitive situations professionally and achieving positive outcomes for residents. A broad understanding of tenancy and housing management responsibilities. In-depth knowledge of assured shorthold tenancies and licence agreements, including the associated legal notices and processes. A solid understanding of legal procedures relating to breaches of tenancy and rent arrears. Experience conducting regular estate inspections, with the ability to independently identify risks to residents. The ability to spot and implement day-to-day process improvements, driving greater efficiency and consistency across operations Salary Contract Type Permanent - Full Time - 35 hours Salary: £36.039 per annum to £40.000 per annum (London weighted salary) Working Location: Wexham Slough Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme
Apr 24, 2026
Full time
A fantastic opportunity has arisen for a motivated and people-focused Property Manager to join the Key Worker Services Team. If you re looking to play a central role in managing vibrant sites that provide essential accommodation and support to healthcare professionals, this could be the perfect next step for you. We re seeking a proactive and customer-driven Property Manager to be based in Slough. In this role, you ll lead high-quality contract management services that consistently deliver exceptional customer experience. You ll be solutions-oriented, committed to service improvement, and a trusted partner to our clients. To thrive here, you ll bring energy, resilience and a genuine passion for delivering outstanding service under pressure. Your ability to build strong relationships with customers and stakeholders will set you apart. As a Property Manager your work will directly influence resident satisfaction, help build trust, and ensure people have a safe, comfortable home they re happy to live in. You ll be the primary point of contact for residents across your patch in Wexham, Slough. From managing incoming nominations and working closely with NHS partners to verify identities, through to setting up new tenancies, you ll be the go-to person who keeps everything running smoothly. You ll take ownership of maintaining and securing the estate, ensuring full regulatory compliance is met at all times. This includes completing and tracking fire safety actions, carrying out regular estate and health & safety inspections, and ensuring everything is properly documented for audit purposes. As the on-site lead, you ll be at the heart of day-to-day operations and will provide assurance and updates to your line manager and senior colleagues. You ll also manage antisocial behaviour cases, handle complaints, raise and monitor repairs, and oversee voids from start to finish. In addition, you ll ensure adherence to third-party contracts and maintain strong working relationships with external partners. This role gives you the chance to make a meaningful difference in a unique community supporting residents who need long-term stability as well as healthcare professionals from the UK and overseas who rely on short-term accommodation. We re looking for someone who is genuinely passionate about housing, committed to great service, and proud to take ownership of the estates they manage. What you'll bring: A commitment to delivering a responsive, efficient and customer-focused service, ensuring every resident feels supported and valued. A strong track record of building great relationships and communicating clearly with residents, colleagues and partners. A solution-focused mindset you re resilient, determined and bring a positive, can-do attitude, always keeping your promises to residents. The confidence to challenge processes and push boundaries where needed to achieve the best possible outcomes for customers. Excellent time management and organisational skills, with the ability to handle a busy, complex workload while meeting key deadlines. Strong stakeholder management skills, with the ability to engage effectively with a diverse range of customers and partners. Demonstrable experience in a similar property or housing management role. The ability to manage fast-paced move-ins independently, accurately and with attention to detail. Experience in raising maintenance issues and managing repairs through to full completion. An understanding of how to maximise rental income and minimise void periods, supporting wider business performance. A solid grasp of legislative requirements and compliance standards, ensuring all properties and operations meet regulatory expectations. Experience delivering effective tenancy and asset management to ensure strong outcomes and value for money. The ability to carry out regular estate inspections in line with housing management, health and safety and compliance expectations. Confidence in leading resident and stakeholder engagement, helping build a positive, connected community. What Skills You Will Have: Outstanding written and verbal communication skills, paired with excellent customer service abilities. You work confidently as part of a dynamic team and stay positive when challenges arise. A proven track record of meeting targets and deadlines in a fast-paced, customer-focused environment. Strong awareness of budgetary considerations and financial risks, especially in relation to meeting contractual obligations. Confident use of the MS Office Suite, including Excel, Microsoft Teams and CRM systems (ideally Microsoft Dynamics 365). Experience in managing complaints within target times, handling sensitive situations professionally and achieving positive outcomes for residents. A broad understanding of tenancy and housing management responsibilities. In-depth knowledge of assured shorthold tenancies and licence agreements, including the associated legal notices and processes. A solid understanding of legal procedures relating to breaches of tenancy and rent arrears. Experience conducting regular estate inspections, with the ability to independently identify risks to residents. The ability to spot and implement day-to-day process improvements, driving greater efficiency and consistency across operations Salary Contract Type Permanent - Full Time - 35 hours Salary: £36.039 per annum to £40.000 per annum (London weighted salary) Working Location: Wexham Slough Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme