This is a key technical role leading asbestos compliance delivery across a large housing portfolio, ensuring safety, quality, and full legal compliance. You'll provide technical leadership, oversee surveying standards and contractor performance, and support planned maintenance and refurbishment activity with robust asbestos risk controls. Client Details Our client is a community-focused housing provider in Lancashire with over 5,000 homes and an ongoing development pipeline. Their wider group delivers services across housing and community support, with a strong ethos of going one step further -helping customers stay safe, secure, and well at home, particularly during challenging times. Description Lead and support delivery of the asbestos compliance service across housing stock and non-domestic sites Carry out and/or oversee management, refurbishment, demolition and re-inspection surveys Produce and quality-check professional asbestos reports and ensure high standards across all asbestos-related activity Provide asbestos expertise to planned maintenance, refurbishment projects, stock condition activity , and programme planning Review and comment on contractor RAMS and method statements for asbestos-related works Conduct audits and quality checks of survey, analytical and removal works to ensure compliance and performance standards Monitor contractor performance, analyse trends, and drive service improvement (KPIs/quality/turnaround/customer outcomes) Undertake site visits, provide progress updates, and resolve asbestos-related issues efficiently and professionally Support training, development, and technical guidance for internal teams and supply chain partners Contribute to policy/process development and continuous improvement initiatives Profile BOHS P402 (or equivalent) Minimum 2 years' asbestos surveying experience Strong working knowledge of asbestos surveying across varied building types Proven ability to write high-quality reports and advise on controls for works Good understanding of asbestos and wider H&S legislation (e.g., CDM/COSHH/RIDDOR ) Experience reviewing RAMS and coordinating/overseeing asbestos works Comfortable auditing, performance monitoring, and quality assurance Full UK driving licence , access to a vehicle + business insurance Clear communicator with a customer-first mindset (you'll be dealing with stakeholders and residents) Job Offer A role with visible impact -protecting residents, staff, and communities Exposure to a large, varied portfolio (domestic + non-domestic) and planned investment works Opportunity to act as a technical lead , influencing standards, quality, and service performance A values-led organisation focused on innovation, collaboration and community outcomes Supportive compliance structure with scope for continuous improvement and professional development
Apr 16, 2026
Full time
This is a key technical role leading asbestos compliance delivery across a large housing portfolio, ensuring safety, quality, and full legal compliance. You'll provide technical leadership, oversee surveying standards and contractor performance, and support planned maintenance and refurbishment activity with robust asbestos risk controls. Client Details Our client is a community-focused housing provider in Lancashire with over 5,000 homes and an ongoing development pipeline. Their wider group delivers services across housing and community support, with a strong ethos of going one step further -helping customers stay safe, secure, and well at home, particularly during challenging times. Description Lead and support delivery of the asbestos compliance service across housing stock and non-domestic sites Carry out and/or oversee management, refurbishment, demolition and re-inspection surveys Produce and quality-check professional asbestos reports and ensure high standards across all asbestos-related activity Provide asbestos expertise to planned maintenance, refurbishment projects, stock condition activity , and programme planning Review and comment on contractor RAMS and method statements for asbestos-related works Conduct audits and quality checks of survey, analytical and removal works to ensure compliance and performance standards Monitor contractor performance, analyse trends, and drive service improvement (KPIs/quality/turnaround/customer outcomes) Undertake site visits, provide progress updates, and resolve asbestos-related issues efficiently and professionally Support training, development, and technical guidance for internal teams and supply chain partners Contribute to policy/process development and continuous improvement initiatives Profile BOHS P402 (or equivalent) Minimum 2 years' asbestos surveying experience Strong working knowledge of asbestos surveying across varied building types Proven ability to write high-quality reports and advise on controls for works Good understanding of asbestos and wider H&S legislation (e.g., CDM/COSHH/RIDDOR ) Experience reviewing RAMS and coordinating/overseeing asbestos works Comfortable auditing, performance monitoring, and quality assurance Full UK driving licence , access to a vehicle + business insurance Clear communicator with a customer-first mindset (you'll be dealing with stakeholders and residents) Job Offer A role with visible impact -protecting residents, staff, and communities Exposure to a large, varied portfolio (domestic + non-domestic) and planned investment works Opportunity to act as a technical lead , influencing standards, quality, and service performance A values-led organisation focused on innovation, collaboration and community outcomes Supportive compliance structure with scope for continuous improvement and professional development
JOB DESCRIPTION Following an exciting development, The Guinness Partnership is expanding our team and are recruiting for adesk-based Housing Officer to join our team in London on a 12-month fixed term contract. As a Housing Officer, you will deliver the Housing Service, in the Guinness Great Service style, for General Needs, Shared owner and Leasehold residents across defined regional patches, achieving positive outcomes for Guinness and our residents. The role supports and coordinates an accessible, visible, and proactive Housing Management service. Your key responsibility is to provide comprehensive case ownership by taking full responsibility for housing management cases from initial enquiry through to resolution, ensuring actions are timely, auditable, and compliant with the RSH Consumer Standards. This is a fulltime, 12-month fixed term opportunity. This will be based at our office in Euston Road. We appreciate that flexibility is important, therefore we operate a hybrid working model. You will work in the office for 3 days per week, with the flexibility to work remotely 2 days per week What we are looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You ll not only be an experienced housing professional, but you will also have great customer service skills and a willingness to go the extra mile to get the job done. You will also be able to demonstrate: Experience of housing management within a registered provider of social housing Excellent customer service delivery, demonstrating good communication and interpersonal skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Strong resource and time management, and the ability to prioritise, delivering value for money. Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions with the Ability to work with IT systems. Strong administrative skills, with high attention to detail Essential qualifications: Educated to Level 2 (C+ or 9-4 GCSE or equivalent) or higher CIH Level 3 or working towards To find out more about the role and the essential requirements for the role, please review the role profile. If you would like to be part of our team, we would love to hear from you, create your application today! The advertised salary includes a 4000 Local Job Supplement TGPCVL
Apr 16, 2026
Full time
JOB DESCRIPTION Following an exciting development, The Guinness Partnership is expanding our team and are recruiting for adesk-based Housing Officer to join our team in London on a 12-month fixed term contract. As a Housing Officer, you will deliver the Housing Service, in the Guinness Great Service style, for General Needs, Shared owner and Leasehold residents across defined regional patches, achieving positive outcomes for Guinness and our residents. The role supports and coordinates an accessible, visible, and proactive Housing Management service. Your key responsibility is to provide comprehensive case ownership by taking full responsibility for housing management cases from initial enquiry through to resolution, ensuring actions are timely, auditable, and compliant with the RSH Consumer Standards. This is a fulltime, 12-month fixed term opportunity. This will be based at our office in Euston Road. We appreciate that flexibility is important, therefore we operate a hybrid working model. You will work in the office for 3 days per week, with the flexibility to work remotely 2 days per week What we are looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You ll not only be an experienced housing professional, but you will also have great customer service skills and a willingness to go the extra mile to get the job done. You will also be able to demonstrate: Experience of housing management within a registered provider of social housing Excellent customer service delivery, demonstrating good communication and interpersonal skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Strong resource and time management, and the ability to prioritise, delivering value for money. Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions with the Ability to work with IT systems. Strong administrative skills, with high attention to detail Essential qualifications: Educated to Level 2 (C+ or 9-4 GCSE or equivalent) or higher CIH Level 3 or working towards To find out more about the role and the essential requirements for the role, please review the role profile. If you would like to be part of our team, we would love to hear from you, create your application today! The advertised salary includes a 4000 Local Job Supplement TGPCVL
Group Director - Homes and Communities Location: Home based positions with expectations to travel across the UK Salary : £120,000 per annum Vacancy Type: Full Time As Group Director of Homes and Communities , you'll shape how homes are managed and how communities across their portfolio grow, connect, and flourish. Reporting directly to the Chief Operating Officer, you'll be a key member of the Senior Leadership Team, setting strategy, driving performance, and championing outstanding customer experience at every level. What you'll do: You'll lead the strategic and operational delivery of housing management, neighbourhood services, tenancy sustainment, community engagement, rent and service charges, and commercial services. You'll ensure services are compliant, customer focused, and continuously improving - while keeping customers at the heart of every decision. You'll also: Lead large, multi disciplinary teams and develop a high performance culture Drive innovation and transformation across homes and communities Champion safeguarding, domestic abuse and independent living services Build strong partnerships with local authorities, health, and community stakeholders Represent the organisation at board level and externally Play a pivotal role in corporate strategy, budget planning, and long term transformation Who they're looking for: You'll be a confident, values led senior leader with deep experience in housing or community focused services. You'll bring strategic clarity, operational grip, and the credibility to influence at board and system level. You'll likely have: Proven senior leadership experience in housing, communities or a related sector Strong knowledge of housing legislation and regulatory standards Experience leading complex services at scale A collaborative approach and excellent stakeholder engagement skills A genuine commitment to equality, diversity and inclusion A professional housing qualification (e.g. CIH) or equivalent experience This is an opportunity to shape services that genuinely change lives - combining commercial insight with social purpose, and strategic leadership with hands on impact. If you want a role where your decisions matter, your leadership is visible, and your work leaves a lasting legacy on communities - this is it. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Apr 16, 2026
Full time
Group Director - Homes and Communities Location: Home based positions with expectations to travel across the UK Salary : £120,000 per annum Vacancy Type: Full Time As Group Director of Homes and Communities , you'll shape how homes are managed and how communities across their portfolio grow, connect, and flourish. Reporting directly to the Chief Operating Officer, you'll be a key member of the Senior Leadership Team, setting strategy, driving performance, and championing outstanding customer experience at every level. What you'll do: You'll lead the strategic and operational delivery of housing management, neighbourhood services, tenancy sustainment, community engagement, rent and service charges, and commercial services. You'll ensure services are compliant, customer focused, and continuously improving - while keeping customers at the heart of every decision. You'll also: Lead large, multi disciplinary teams and develop a high performance culture Drive innovation and transformation across homes and communities Champion safeguarding, domestic abuse and independent living services Build strong partnerships with local authorities, health, and community stakeholders Represent the organisation at board level and externally Play a pivotal role in corporate strategy, budget planning, and long term transformation Who they're looking for: You'll be a confident, values led senior leader with deep experience in housing or community focused services. You'll bring strategic clarity, operational grip, and the credibility to influence at board and system level. You'll likely have: Proven senior leadership experience in housing, communities or a related sector Strong knowledge of housing legislation and regulatory standards Experience leading complex services at scale A collaborative approach and excellent stakeholder engagement skills A genuine commitment to equality, diversity and inclusion A professional housing qualification (e.g. CIH) or equivalent experience This is an opportunity to shape services that genuinely change lives - combining commercial insight with social purpose, and strategic leadership with hands on impact. If you want a role where your decisions matter, your leadership is visible, and your work leaves a lasting legacy on communities - this is it. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
A London Local Authority is seeking an experienced Reviews & Complaints Manager to lead on statutory reviews and complaints within a housing service , reporting into the Allocations Service Manager. You will be managing a team of 3 Complaints Officers and 1 Reviews Officer, with a primary focus on overseeing a high volume of complaints, alongside statutory housing reviews. Ensuring responses are robust, timely and compliant with legislation and corporate standards. Key Requirements Strong experience managing complaints and/or statutory housing reviews Previous experience managing staff within a housing or local authority setting Knowledge of Housing Act legislation (Part VI and VII) Experience responding to stage 1 & 2 complaints , ombudsman enquiries and escalations Ability to produce high-quality, defensible responses within tight deadlines Strong stakeholder management and ability to work across services Experience improving processes, performance and complaint handling standards Details 1 day in office a week 350- 400 per day 6-month initial contract Interested? Get in touch with (url removed) for more details.
Apr 16, 2026
Contractor
A London Local Authority is seeking an experienced Reviews & Complaints Manager to lead on statutory reviews and complaints within a housing service , reporting into the Allocations Service Manager. You will be managing a team of 3 Complaints Officers and 1 Reviews Officer, with a primary focus on overseeing a high volume of complaints, alongside statutory housing reviews. Ensuring responses are robust, timely and compliant with legislation and corporate standards. Key Requirements Strong experience managing complaints and/or statutory housing reviews Previous experience managing staff within a housing or local authority setting Knowledge of Housing Act legislation (Part VI and VII) Experience responding to stage 1 & 2 complaints , ombudsman enquiries and escalations Ability to produce high-quality, defensible responses within tight deadlines Strong stakeholder management and ability to work across services Experience improving processes, performance and complaint handling standards Details 1 day in office a week 350- 400 per day 6-month initial contract Interested? Get in touch with (url removed) for more details.
We're currently working with a Local Authority in Hampshire who are looking to appoint an experienced Private Sector Housing Officer on an interim basis. This is a fantastic opportunity to join a busy and supportive team, playing a key role in improving housing standards across the borough and ensuring compliance within the private rented sector. The Role: You will be responsible for delivering a range of private sector housing functions, including enforcement, inspections, and supporting landlords and tenants to meet regulatory standards. Key Responsibilities: Carrying out inspections under the Housing Health and Safety Rating System (HHSRS) Investigating complaints relating to housing conditions Taking enforcement action in line with relevant legislation (including improvement notices, prohibition orders, and civil penalties) Licensing of HMOs and ensuring compliance Working closely with landlords, tenants, and external partners Supporting the council in meeting its statutory housing obligations Requirements: Proven experience working within Private Sector Housing for a UK Local Authority Strong knowledge of housing legislation, including the Housing Act 2004 Experience using HHSRS Confident in enforcement and case management Excellent communication and stakeholder management skills If you're an experienced Private Sector Housing Officer available for your next interim assignment, we'd love to hear from you! E: (url removed)
Apr 16, 2026
Contractor
We're currently working with a Local Authority in Hampshire who are looking to appoint an experienced Private Sector Housing Officer on an interim basis. This is a fantastic opportunity to join a busy and supportive team, playing a key role in improving housing standards across the borough and ensuring compliance within the private rented sector. The Role: You will be responsible for delivering a range of private sector housing functions, including enforcement, inspections, and supporting landlords and tenants to meet regulatory standards. Key Responsibilities: Carrying out inspections under the Housing Health and Safety Rating System (HHSRS) Investigating complaints relating to housing conditions Taking enforcement action in line with relevant legislation (including improvement notices, prohibition orders, and civil penalties) Licensing of HMOs and ensuring compliance Working closely with landlords, tenants, and external partners Supporting the council in meeting its statutory housing obligations Requirements: Proven experience working within Private Sector Housing for a UK Local Authority Strong knowledge of housing legislation, including the Housing Act 2004 Experience using HHSRS Confident in enforcement and case management Excellent communication and stakeholder management skills If you're an experienced Private Sector Housing Officer available for your next interim assignment, we'd love to hear from you! E: (url removed)
The Resident Involvement Officer will play a key role in engaging residents and ensuring their voices are heard in shaping property services. This temporary position requires a proactive approach to enhancing resident satisfaction in the not-for-profit sector. Client Details This is an opportunity to join a well-established not-for-profit organisation within the property department. The organisation is committed to delivering high-quality services and fostering strong relationships with its residents across London. Description Facilitate opportunities for residents to provide feedback and contribute to service improvements. Organise and manage resident engagement events and consultations. Develop and implement resident involvement strategies to enhance community participation. Collaborate with internal teams to ensure resident feedback is acted upon effectively. Provide regular updates and reports on resident involvement activities and outcomes. Support the development of resident-led initiatives and projects. Maintain accurate records of resident interactions and feedback. Ensure compliance with relevant policies and standards in all resident engagement activities. Profile A successful Resident Involvement Officer should have: Previous experience in resident engagement, community involvement, or a related field. Knowledge of the not-for-profit sector and housing services. Strong organisational and communication skills. The ability to manage multiple projects and deadlines effectively. A proactive approach to problem-solving and relationship building. Familiarity with relevant policies and regulations in the property sector. Job Offer An hourly rate between GBP 19.0 and GBP 24.0. Temporary position with a focus on meaningful community impact. Opportunity to work within a respected not-for-profit organisation in London. Engaging role contributing to the improvement of property services. If you're passionate about resident involvement and have the relevant skills, apply today to join the team as a Resident Involvement Officer in London!
Apr 16, 2026
Seasonal
The Resident Involvement Officer will play a key role in engaging residents and ensuring their voices are heard in shaping property services. This temporary position requires a proactive approach to enhancing resident satisfaction in the not-for-profit sector. Client Details This is an opportunity to join a well-established not-for-profit organisation within the property department. The organisation is committed to delivering high-quality services and fostering strong relationships with its residents across London. Description Facilitate opportunities for residents to provide feedback and contribute to service improvements. Organise and manage resident engagement events and consultations. Develop and implement resident involvement strategies to enhance community participation. Collaborate with internal teams to ensure resident feedback is acted upon effectively. Provide regular updates and reports on resident involvement activities and outcomes. Support the development of resident-led initiatives and projects. Maintain accurate records of resident interactions and feedback. Ensure compliance with relevant policies and standards in all resident engagement activities. Profile A successful Resident Involvement Officer should have: Previous experience in resident engagement, community involvement, or a related field. Knowledge of the not-for-profit sector and housing services. Strong organisational and communication skills. The ability to manage multiple projects and deadlines effectively. A proactive approach to problem-solving and relationship building. Familiarity with relevant policies and regulations in the property sector. Job Offer An hourly rate between GBP 19.0 and GBP 24.0. Temporary position with a focus on meaningful community impact. Opportunity to work within a respected not-for-profit organisation in London. Engaging role contributing to the improvement of property services. If you're passionate about resident involvement and have the relevant skills, apply today to join the team as a Resident Involvement Officer in London!
Harris Hill is delighted to be partnering with a membership organisation in their search for a Caseworker on a 12-month FTC. Location: Cannon Street (3 days office /2 day remote) Contract: 12 months commencing May 2026. 21-28 hours. Salary: £36,000-£38,000 pa pro rata Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance. This organisation has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship - helping them find stability and hope during difficult times. You'll join a warm, motivated team of eight colleagues who are passionate about making a difference. About You You are an experienced caseworker or grants officer to individuals with a strong understanding of financial hardship and UK state benefits. You can assess applications, analyse financial information, and make recommendations for support. Highly organised, you manage a varied caseload, maintain accurate records, and use digital systems confidently. Above all, you bring empathy, sound judgement, and a non-judgmental approach, providing support to people facing complex challenges with respect, confidentiality, and care. Key Responsibilities • Assess applications against eligibility criteria and grant-making policies • Conduct needs assessments via phone/video calls and review ongoing cases • Analyse financial information and make recommendations for support • Prepare reports and recommendations for Grants Committee consideration • Provide guidance on benefits, housing, debt, employment, and other support • Signpost beneficiaries to relevant organisations and partner services • Maintain detailed, accurate records and ensure data confidentiality • Monitor outcomes, contribute to impact reporting, and uphold safeguarding standards Essential Skills & Experience • Experience as a Caseworker or Grants Officer supporting individuals • Up-to-date knowledge of UK state benefits • Understanding of financial hardship and relevant support services • Ability to manage complex caseloads and adapt to changing priorities • Strong digital skills, including Microsoft 365 and case management systems • Excellent communication, written, interpersonal, and analytical skills • Empathy, high emotional intelligence, and sound decision-making • Team player with attention to detail and accuracy Join this small, friendly team and make an impact where it truly matters - supporting people when they need it most. For more information, please send your CV to Lizzy Clark at Harris Hill via the apply button. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 16, 2026
Full time
Harris Hill is delighted to be partnering with a membership organisation in their search for a Caseworker on a 12-month FTC. Location: Cannon Street (3 days office /2 day remote) Contract: 12 months commencing May 2026. 21-28 hours. Salary: £36,000-£38,000 pa pro rata Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance. This organisation has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship - helping them find stability and hope during difficult times. You'll join a warm, motivated team of eight colleagues who are passionate about making a difference. About You You are an experienced caseworker or grants officer to individuals with a strong understanding of financial hardship and UK state benefits. You can assess applications, analyse financial information, and make recommendations for support. Highly organised, you manage a varied caseload, maintain accurate records, and use digital systems confidently. Above all, you bring empathy, sound judgement, and a non-judgmental approach, providing support to people facing complex challenges with respect, confidentiality, and care. Key Responsibilities • Assess applications against eligibility criteria and grant-making policies • Conduct needs assessments via phone/video calls and review ongoing cases • Analyse financial information and make recommendations for support • Prepare reports and recommendations for Grants Committee consideration • Provide guidance on benefits, housing, debt, employment, and other support • Signpost beneficiaries to relevant organisations and partner services • Maintain detailed, accurate records and ensure data confidentiality • Monitor outcomes, contribute to impact reporting, and uphold safeguarding standards Essential Skills & Experience • Experience as a Caseworker or Grants Officer supporting individuals • Up-to-date knowledge of UK state benefits • Understanding of financial hardship and relevant support services • Ability to manage complex caseloads and adapt to changing priorities • Strong digital skills, including Microsoft 365 and case management systems • Excellent communication, written, interpersonal, and analytical skills • Empathy, high emotional intelligence, and sound decision-making • Team player with attention to detail and accuracy Join this small, friendly team and make an impact where it truly matters - supporting people when they need it most. For more information, please send your CV to Lizzy Clark at Harris Hill via the apply button. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Local Authority Homeless Prevention Team Leader, Reading Pay rate to £42 per hour Contract role, Local Government Housing We are recruiting for an experienced Local Authority Homeless Prevention Team Leader in Reading. Key Responsibilities To manage a Homeless Prevention Team specialising in providing advice and assistance to families approaching with housing issues, including the development of standards and good practice required to deliver an effective and quality service to the community. To support the Homeless Prevention Team Leader, as and when required, who will be responsible for delivering services for single applicants and couples. To lead a team of officers to effectively provide private sector tenancy advice and put in place mechanisms to prevent or relieve homelessness and assess homeless applications. To be responsible for the day-to-day supervision of the Homeless Prevention Families Team whilst maintaining high standards of casework and maintaining own caseload. To ensure that Personalised Housing Plans are implemented for all applicants approaching the services, are reviewed and followed through in order to increase prevention and relief. To provide advice and guidance to the team on more complex issues. To focus the team's work on prevention of homelessness and ensure that the advice provided by the team is up to date, accurate and applied appropriately. Essential Skills & Experience Experience of providing a frontline housing service at a Team Leader level in a housing advisory or homelessness capacity. Experience of interpreting complex housing and welfare regulations and legislation. Experience of day-to-day management of staff, coaching and supporting staff in all aspects of their work area. Experience of monitoring expenditure and budgets. Experience of working in a multi-disciplinary environment. Experience of chairing action focussed case conferences. There is plenty of hybrid working available. Please get in touch for more information. Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including:Independent Reviewing Officer (IRO) Best Interest Assessor (BIA) Multi-Agency Safeguarding Hub (MASH) Looked After Children (LAC) Children's Social Work Adult Social Work Service Manager Head of Service Team Manager Assistant Team Manager A wide range of housing roles Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Apr 16, 2026
Contractor
Local Authority Homeless Prevention Team Leader, Reading Pay rate to £42 per hour Contract role, Local Government Housing We are recruiting for an experienced Local Authority Homeless Prevention Team Leader in Reading. Key Responsibilities To manage a Homeless Prevention Team specialising in providing advice and assistance to families approaching with housing issues, including the development of standards and good practice required to deliver an effective and quality service to the community. To support the Homeless Prevention Team Leader, as and when required, who will be responsible for delivering services for single applicants and couples. To lead a team of officers to effectively provide private sector tenancy advice and put in place mechanisms to prevent or relieve homelessness and assess homeless applications. To be responsible for the day-to-day supervision of the Homeless Prevention Families Team whilst maintaining high standards of casework and maintaining own caseload. To ensure that Personalised Housing Plans are implemented for all applicants approaching the services, are reviewed and followed through in order to increase prevention and relief. To provide advice and guidance to the team on more complex issues. To focus the team's work on prevention of homelessness and ensure that the advice provided by the team is up to date, accurate and applied appropriately. Essential Skills & Experience Experience of providing a frontline housing service at a Team Leader level in a housing advisory or homelessness capacity. Experience of interpreting complex housing and welfare regulations and legislation. Experience of day-to-day management of staff, coaching and supporting staff in all aspects of their work area. Experience of monitoring expenditure and budgets. Experience of working in a multi-disciplinary environment. Experience of chairing action focussed case conferences. There is plenty of hybrid working available. Please get in touch for more information. Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including:Independent Reviewing Officer (IRO) Best Interest Assessor (BIA) Multi-Agency Safeguarding Hub (MASH) Looked After Children (LAC) Children's Social Work Adult Social Work Service Manager Head of Service Team Manager Assistant Team Manager A wide range of housing roles Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Housing Officer x 4 3 Month contract 37 hours per week £20.75 plus holiday pay, £23.25 including Holiday pay, £27.10 Umbrella Hybrid working throughout Devon and Cornwall - patches allocated according to your location BRC are working with one of our key clients in the South West to recruit for 4 x Housing Officers to cover patches throughout Plymouth and Cornwall As an experienced Housing Officer, you will have responsibility for being the primary relationship manager for customers in your patch. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability. You should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer vacancy, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site
Apr 16, 2026
Contractor
Housing Officer x 4 3 Month contract 37 hours per week £20.75 plus holiday pay, £23.25 including Holiday pay, £27.10 Umbrella Hybrid working throughout Devon and Cornwall - patches allocated according to your location BRC are working with one of our key clients in the South West to recruit for 4 x Housing Officers to cover patches throughout Plymouth and Cornwall As an experienced Housing Officer, you will have responsibility for being the primary relationship manager for customers in your patch. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability. You should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer vacancy, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site
The Senior Housing Officer will oversee housing services, ensuring efficient property management and excellent tenant support. Based in Manchester, this temporary position requires a motivated professional to deliver high-quality results in the not-for-profit sector. Client Details This is an opportunity to join a small-sized organisation in the not-for-profit sector, dedicated to providing housing services to the community. The organisation is committed to delivering exceptional standards of property management and tenant care. Description Manage a portfolio of properties, ensuring compliance with housing policies and regulations. Oversee tenancy agreements, including renewals, terminations, and resolving any related queries. Support tenants in accessing housing-related services and resources. Address tenant issues and complaints promptly and professionally. Conduct property inspections to ensure maintenance and safety standards are upheld. Collaborate with internal teams and external stakeholders to deliver effective housing solutions. Maintain accurate records and prepare reports on tenancy and property management activities. Ensure the organisation's values and commitment to the community are reflected in all aspects of service delivery. Profile A successful Senior Housing Officer should have: Strong knowledge of housing legislation and property management practices. Excellent organisational and problem-solving skills. Proven experience in tenant relations and resolving disputes. Ability to work independently and prioritise tasks effectively. Strong written and verbal communication skills. Proficiency in using relevant IT systems and software. Job Offer Competitive hourly rate ranging from 25.00 to 31.00, paid on a temporary basis. Opportunity to work in the not-for-profit sector, making a meaningful impact on the community. Role located in Manchester, offering convenient access to local amenities and transport links. Supportive and inclusive work environment dedicated to excellence in housing services. If you are an experienced Senior Housing Officer looking for your next challenge in Manchester, apply today to contribute to this rewarding role in the not-for-profit sector.
Apr 16, 2026
Seasonal
The Senior Housing Officer will oversee housing services, ensuring efficient property management and excellent tenant support. Based in Manchester, this temporary position requires a motivated professional to deliver high-quality results in the not-for-profit sector. Client Details This is an opportunity to join a small-sized organisation in the not-for-profit sector, dedicated to providing housing services to the community. The organisation is committed to delivering exceptional standards of property management and tenant care. Description Manage a portfolio of properties, ensuring compliance with housing policies and regulations. Oversee tenancy agreements, including renewals, terminations, and resolving any related queries. Support tenants in accessing housing-related services and resources. Address tenant issues and complaints promptly and professionally. Conduct property inspections to ensure maintenance and safety standards are upheld. Collaborate with internal teams and external stakeholders to deliver effective housing solutions. Maintain accurate records and prepare reports on tenancy and property management activities. Ensure the organisation's values and commitment to the community are reflected in all aspects of service delivery. Profile A successful Senior Housing Officer should have: Strong knowledge of housing legislation and property management practices. Excellent organisational and problem-solving skills. Proven experience in tenant relations and resolving disputes. Ability to work independently and prioritise tasks effectively. Strong written and verbal communication skills. Proficiency in using relevant IT systems and software. Job Offer Competitive hourly rate ranging from 25.00 to 31.00, paid on a temporary basis. Opportunity to work in the not-for-profit sector, making a meaningful impact on the community. Role located in Manchester, offering convenient access to local amenities and transport links. Supportive and inclusive work environment dedicated to excellence in housing services. If you are an experienced Senior Housing Officer looking for your next challenge in Manchester, apply today to contribute to this rewarding role in the not-for-profit sector.
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 16, 2026
Contractor
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Housing Complaints Officer (Hybrid - West London) Rate: 28.86 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating and resolving complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. We need people that can hit the ground running with minimal training. Stage 1 and 2 complaints Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the complaint details to aid swift resolution. Key Skills and Experience Experience in a complaints handling within the Housing Sector Must have written Housing complaints experience Stage 1 response experience Must be able to work on site 2 days per week Excellent communication and interpersonal skills Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 15, 2026
Contractor
Housing Complaints Officer (Hybrid - West London) Rate: 28.86 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating and resolving complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. We need people that can hit the ground running with minimal training. Stage 1 and 2 complaints Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the complaint details to aid swift resolution. Key Skills and Experience Experience in a complaints handling within the Housing Sector Must have written Housing complaints experience Stage 1 response experience Must be able to work on site 2 days per week Excellent communication and interpersonal skills Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
We are seeking four experienced Neighbourhood Housing Officers to join a busy social housing service on a temporary basis across the Plymouth and Cornwall area. This role offers a salary of 39,923 and provides an excellent opportunity for a housing professional to make a real impact within local communities on a short-term assignment. In this frontline role, you will act as the main point of contact for tenants within your allocated patch, delivering a responsive and high-quality housing management service. You will be responsible for managing day-to-day tenancy matters, supporting safe and sustainable communities, and working closely with internal teams and external partners to maintain well-managed neighbourhoods. This is a varied and rewarding role where you will balance customer service, tenancy management, enforcement activity, and community engagement, ensuring residents receive a professional, consistent, and supportive housing service. Key Responsibilities Deliver excellent customer service, managing tenancy and housing enquiries Carry out tenancy sign-ups, viewings, and ensure compliance with tenancy agreements Manage cases of tenancy breaches, including safeguarding concerns where required Oversee estate standards and service contracts to ensure quality and value for money Support and deliver resident engagement activities to strengthen communities Contribute to tenancy sustainment and neighbourhood management objectives About You We are looking for candidates with: Experience in social housing, particularly tenancy, estate, or housing management CIH Level 4 qualification, or willingness to work towards it (Chartered Institute of Housing) Strong interpersonal and communication skills Excellent organisational ability to manage a varied and fast-paced workload A strong customer focus with a drive to improve customer satisfaction Full UK driving licence and access to a vehicle Additional Requirements Basic DBS check required Commitment to safeguarding and promoting the welfare of vulnerable groups
Apr 15, 2026
Seasonal
We are seeking four experienced Neighbourhood Housing Officers to join a busy social housing service on a temporary basis across the Plymouth and Cornwall area. This role offers a salary of 39,923 and provides an excellent opportunity for a housing professional to make a real impact within local communities on a short-term assignment. In this frontline role, you will act as the main point of contact for tenants within your allocated patch, delivering a responsive and high-quality housing management service. You will be responsible for managing day-to-day tenancy matters, supporting safe and sustainable communities, and working closely with internal teams and external partners to maintain well-managed neighbourhoods. This is a varied and rewarding role where you will balance customer service, tenancy management, enforcement activity, and community engagement, ensuring residents receive a professional, consistent, and supportive housing service. Key Responsibilities Deliver excellent customer service, managing tenancy and housing enquiries Carry out tenancy sign-ups, viewings, and ensure compliance with tenancy agreements Manage cases of tenancy breaches, including safeguarding concerns where required Oversee estate standards and service contracts to ensure quality and value for money Support and deliver resident engagement activities to strengthen communities Contribute to tenancy sustainment and neighbourhood management objectives About You We are looking for candidates with: Experience in social housing, particularly tenancy, estate, or housing management CIH Level 4 qualification, or willingness to work towards it (Chartered Institute of Housing) Strong interpersonal and communication skills Excellent organisational ability to manage a varied and fast-paced workload A strong customer focus with a drive to improve customer satisfaction Full UK driving licence and access to a vehicle Additional Requirements Basic DBS check required Commitment to safeguarding and promoting the welfare of vulnerable groups
Mechanical & Electrical (M&E) Compliance Officer Location: Harlow, Essex Hybrid 3 days a week Contract Type: Full-time, Temporary (6 months) Rate: £350.88 PAYE / £450 Umbrella per day We are seeking a proactive and technically capable Assistant Mechanical & Electrical (M&E) Compliance Manager to support the delivery of safe, efficient, and compliant mechanical and electrical services across its housing portfolio. Working closely with the M&E Manager, you will help ensure that key building services and safety systems remain compliant, well-maintained, and fully operational. This includes heating systems, electrical installations (domestic and communal), EICRs, fire alarm systems, AOV systems, lifts, and other fire safety assets. You will also be responsible for producing and managing weekly compliance data. This is an excellent opportunity for someone who enjoys a varied role combining technical surveying, contractor management, compliance monitoring, and resident-focused service delivery. Key Responsibilities Deputise for the M&E Manager when required Attend management meetings as necessary Review, edit, and finalise weekly and monthly compliance reports Assess contractor reports, certificates, and remedial works for accuracy and completeness Provide technical guidance on electrical safety, installations, and improvements Support procurement, contract management, and quality assurance processes Conduct audits of compliance data Assist in developing policies, procedures, and continuous improvement plans Work collaboratively across teams to ensure effective delivery of repairs and upgrades The ideal candidate will: Have a solid understanding of electrical services, building systems, or compliance processes Hold a relevant technical qualification (Electrical, HNC/D, or Level 3 equivalent) Be confident conducting surveys, inspections, and interpreting technical standards Demonstrate strong communication, reporting, and organisational skills Build effective relationships with residents, contractors, and colleagues Show a strong commitment to safety, quality, and public service To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Apr 15, 2026
Contractor
Mechanical & Electrical (M&E) Compliance Officer Location: Harlow, Essex Hybrid 3 days a week Contract Type: Full-time, Temporary (6 months) Rate: £350.88 PAYE / £450 Umbrella per day We are seeking a proactive and technically capable Assistant Mechanical & Electrical (M&E) Compliance Manager to support the delivery of safe, efficient, and compliant mechanical and electrical services across its housing portfolio. Working closely with the M&E Manager, you will help ensure that key building services and safety systems remain compliant, well-maintained, and fully operational. This includes heating systems, electrical installations (domestic and communal), EICRs, fire alarm systems, AOV systems, lifts, and other fire safety assets. You will also be responsible for producing and managing weekly compliance data. This is an excellent opportunity for someone who enjoys a varied role combining technical surveying, contractor management, compliance monitoring, and resident-focused service delivery. Key Responsibilities Deputise for the M&E Manager when required Attend management meetings as necessary Review, edit, and finalise weekly and monthly compliance reports Assess contractor reports, certificates, and remedial works for accuracy and completeness Provide technical guidance on electrical safety, installations, and improvements Support procurement, contract management, and quality assurance processes Conduct audits of compliance data Assist in developing policies, procedures, and continuous improvement plans Work collaboratively across teams to ensure effective delivery of repairs and upgrades The ideal candidate will: Have a solid understanding of electrical services, building systems, or compliance processes Hold a relevant technical qualification (Electrical, HNC/D, or Level 3 equivalent) Be confident conducting surveys, inspections, and interpreting technical standards Demonstrate strong communication, reporting, and organisational skills Build effective relationships with residents, contractors, and colleagues Show a strong commitment to safety, quality, and public service To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Visiting Officer London Hybrid Rate: £21.88 per hour IR35 Status: Inside Initial Contract Length: 3 months Start Date: ASAP Working Hours: 35 hours per week Role summary We are currently recruiting for a Homes for Ukraine Visiting Officer to support a local authority-led programme assisting Ukrainian refugees. This is a community-focused, outreach-based role where you will be responsible for conducting property and welfare visits, supporting hosts and guests, and ensuring compliance with government guidance. You will play a key role in facilitating placements, safeguarding individuals, and ensuring hosts meet required accommodation standards, while working closely with internal teams and external stakeholders. What you will do as a Visiting Officer Conduct property inspections to ensure accommodation meets required standards Arrange and carry out visits with prospective hosts and verify documentation Complete welfare visits for guests and hosts, identifying any safeguarding concerns Support the onboarding process including DBS-related checks and documentation review Maintain accurate records of visits, payments, and interactions Provide guidance and support to hosts and guests throughout the placement Assist with re-matching arrangements where placements break down What you will need as a Visiting Officer Experience working in housing, community support, or a similar outreach-based role Ability to work independently and manage a varied caseload Understanding of safeguarding principles and data protection Good organisational skills with accurate record-keeping ability Full UK driving licence and access to a vehicle (desirable due to outreach nature) What's on offer Competitive rate of £21.88 per hour Flexible, community-focused role with autonomy Opportunity to make a meaningful impact supporting vulnerable individuals Potential for contract extension Interested? Apply now, or call Jack on (phone number removed).
Apr 15, 2026
Contractor
Visiting Officer London Hybrid Rate: £21.88 per hour IR35 Status: Inside Initial Contract Length: 3 months Start Date: ASAP Working Hours: 35 hours per week Role summary We are currently recruiting for a Homes for Ukraine Visiting Officer to support a local authority-led programme assisting Ukrainian refugees. This is a community-focused, outreach-based role where you will be responsible for conducting property and welfare visits, supporting hosts and guests, and ensuring compliance with government guidance. You will play a key role in facilitating placements, safeguarding individuals, and ensuring hosts meet required accommodation standards, while working closely with internal teams and external stakeholders. What you will do as a Visiting Officer Conduct property inspections to ensure accommodation meets required standards Arrange and carry out visits with prospective hosts and verify documentation Complete welfare visits for guests and hosts, identifying any safeguarding concerns Support the onboarding process including DBS-related checks and documentation review Maintain accurate records of visits, payments, and interactions Provide guidance and support to hosts and guests throughout the placement Assist with re-matching arrangements where placements break down What you will need as a Visiting Officer Experience working in housing, community support, or a similar outreach-based role Ability to work independently and manage a varied caseload Understanding of safeguarding principles and data protection Good organisational skills with accurate record-keeping ability Full UK driving licence and access to a vehicle (desirable due to outreach nature) What's on offer Competitive rate of £21.88 per hour Flexible, community-focused role with autonomy Opportunity to make a meaningful impact supporting vulnerable individuals Potential for contract extension Interested? Apply now, or call Jack on (phone number removed).
A leading provider of supported housing is seeking a Tenancy Sustainment Officer based in Preston. You will coordinate tenancy management and support residents to sustain their tenancies, ensuring the effective collection of housing management income. The role involves working flexibly with young people, facilitating life skills sessions, and maintaining housing standards. Key skills include strong communication, empathy, and proficiency in Microsoft software. This position offers valuable benefits such as generous leave and career development opportunities.
Apr 15, 2026
Full time
A leading provider of supported housing is seeking a Tenancy Sustainment Officer based in Preston. You will coordinate tenancy management and support residents to sustain their tenancies, ensuring the effective collection of housing management income. The role involves working flexibly with young people, facilitating life skills sessions, and maintaining housing standards. Key skills include strong communication, empathy, and proficiency in Microsoft software. This position offers valuable benefits such as generous leave and career development opportunities.
About The Role We have an exciting opportunity for a Tenancy Sustainment officer to join our team in Preston. This is a key post contributing to the delivery of Salvation Army Homes housing services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service. You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will ensure supported accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes Residents. You will work with our Residents to increase their ability to sustain a tenancy when they leave our service. About You A Tenancy Sustainment officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. What we're looking for: Demonstrable empathy with the client group Confident and capable communicator with the ability to inspire, engage and challenge Ability to enable young people to sustain a tenancy Great verbal, written and influencing skills Ability to use a computer, e.g., Microsoft packages and capacity to successfully navigate support packages used by saha Able to be flexible with working hours to accommodate a working rota in conjunction with the needs of the service and team members Willingness to take part in outdoor/residential activity on occasion Ability to plan forward, prepare and deliver life skills sessions Proactive and self-motivated with a can do attitude In return for helping to transform lives, we'll give you access to some great benefits. These include: 26 days annual leave rising to 31 days An extra day off on your birthday A High Street discount scheme (great savings both on and off-line) Pension with life assurance Discounted private medical insurance Loans available for financial emergencies Occupational Sick Pay A full Induction package and training relevant to the role Long service awards from 2.5 years Support to learn and develop your career About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That's where you come in. As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Apr 15, 2026
Full time
About The Role We have an exciting opportunity for a Tenancy Sustainment officer to join our team in Preston. This is a key post contributing to the delivery of Salvation Army Homes housing services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service. You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will ensure supported accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes Residents. You will work with our Residents to increase their ability to sustain a tenancy when they leave our service. About You A Tenancy Sustainment officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. What we're looking for: Demonstrable empathy with the client group Confident and capable communicator with the ability to inspire, engage and challenge Ability to enable young people to sustain a tenancy Great verbal, written and influencing skills Ability to use a computer, e.g., Microsoft packages and capacity to successfully navigate support packages used by saha Able to be flexible with working hours to accommodate a working rota in conjunction with the needs of the service and team members Willingness to take part in outdoor/residential activity on occasion Ability to plan forward, prepare and deliver life skills sessions Proactive and self-motivated with a can do attitude In return for helping to transform lives, we'll give you access to some great benefits. These include: 26 days annual leave rising to 31 days An extra day off on your birthday A High Street discount scheme (great savings both on and off-line) Pension with life assurance Discounted private medical insurance Loans available for financial emergencies Occupational Sick Pay A full Induction package and training relevant to the role Long service awards from 2.5 years Support to learn and develop your career About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That's where you come in. As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the Role At Connect2Hackney, we are recruiting for a skilled Lawyer to join our Legal & Governance Services team. We are looking for a professional who can demonstrate they are part of an ambitious, agile legal team with a sound grasp of the bigger picture, understanding the Council's key priorities. In this pivotal role, you will contribute to the development and delivery of corporate strategies and operational plans. You will be responsible for managing a caseload of both routine and non-routine legal matters with minimum supervision , while providing clear, consistent, and accurate legal advice to clients across the Council's services. Key Responsibilities Case Management: Manage a demanding caseload of legal matters and complex reports , ensuring compliance with the Service's practice management standards. Advocacy: Undertake advocacy on behalf of the Council in courts and tribunals. Advisory: Deliver seminars or briefings to clients, colleagues, and Members and advise on legal issues, governance, and procedure. Performance: Use the case management system effectively to record at least 1,200 chargeable hours per annum. Collaboration: Work collaboratively with clients to ensure a customer-focused approach and supervise junior staff when required. About You We are looking for a qualified solicitor or barrister (Supreme Court of England and Wales) or a Fellow of the Institute of Legal Executives. You must be IT literate and have a strong understanding of the workings of local government and the issues affecting a multi-cultural inner-city area. You should have experience in one or more of the following areas relevant to the team: Adult Social Services or Children's Services Employment, Housing, or Litigation Planning, Property, or Regeneration Licensing, Procurement, or Prosecutions Skills & Attributes Communication: Highly developed oral and written communication skills , with the ability to research and present complex legal arguments. Flexibility: Willingness to attend evening meetings as required and adopt new ways of working to manage a varied workload. Proactivity: Able to take initiative, work independently , and take responsibility for your own self-development. Join Us If you are ready to support the Council in achieving its strategic aims and can relate professionally to a wide range of stakeholders, from senior officers to members of the public, we want to hear from you. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Apr 15, 2026
Seasonal
About the Role At Connect2Hackney, we are recruiting for a skilled Lawyer to join our Legal & Governance Services team. We are looking for a professional who can demonstrate they are part of an ambitious, agile legal team with a sound grasp of the bigger picture, understanding the Council's key priorities. In this pivotal role, you will contribute to the development and delivery of corporate strategies and operational plans. You will be responsible for managing a caseload of both routine and non-routine legal matters with minimum supervision , while providing clear, consistent, and accurate legal advice to clients across the Council's services. Key Responsibilities Case Management: Manage a demanding caseload of legal matters and complex reports , ensuring compliance with the Service's practice management standards. Advocacy: Undertake advocacy on behalf of the Council in courts and tribunals. Advisory: Deliver seminars or briefings to clients, colleagues, and Members and advise on legal issues, governance, and procedure. Performance: Use the case management system effectively to record at least 1,200 chargeable hours per annum. Collaboration: Work collaboratively with clients to ensure a customer-focused approach and supervise junior staff when required. About You We are looking for a qualified solicitor or barrister (Supreme Court of England and Wales) or a Fellow of the Institute of Legal Executives. You must be IT literate and have a strong understanding of the workings of local government and the issues affecting a multi-cultural inner-city area. You should have experience in one or more of the following areas relevant to the team: Adult Social Services or Children's Services Employment, Housing, or Litigation Planning, Property, or Regeneration Licensing, Procurement, or Prosecutions Skills & Attributes Communication: Highly developed oral and written communication skills , with the ability to research and present complex legal arguments. Flexibility: Willingness to attend evening meetings as required and adopt new ways of working to manage a varied workload. Proactivity: Able to take initiative, work independently , and take responsibility for your own self-development. Join Us If you are ready to support the Council in achieving its strategic aims and can relate professionally to a wide range of stakeholders, from senior officers to members of the public, we want to hear from you. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Midlothian Council Dalkeith £129,606 This role is responsible for supporting the Executive Director of Place by leading, developing, and managing Place services, with a focus on delivering innovative strategies that grow the local economy and promote inclusive, sustainable development. It involves driving organisational and cultural change, improving service performance, and ensuring effective collaboration across the Council, partners, and external stakeholders. As a member of the Corporate Management Team, Chief Officer Place focuses on shaping strategy, policies, and procedures to position Midlothian Council as a leading modern local authority. It involves fostering staff development through clear progression pathways and a positive, collaborative culture that encourages new ideas ensuring that services are of the highest quality and meet Elected Member and public aspirations, whilst achieving Best Value and making the best use of resources. The position also includes overseeing budgets, governance, risk, and compliance, as well as developing policies, service plans, and delivery models that meet community needs. Place Services Protective Services (Business Regulation, Public Health and Environmental Protection and Health, Safety and Resilience) Placemaking (Planning, Sustainable Growth & Investment and Building Standards) Neighbourhood Services (Land, Fleet, Roads and Waste) Building Maintenance Housing Candidates must have substantial experience in leading transformation initiatives and delivering citizen centred services, as well as operating effectively at a strategic level within a large complex organisation. The position requires extensive management experience, including service improvement, strategic planning, partnership working, project and budget management, and staff leadership, alongside a strong understanding of regulatory frameworks.
Apr 15, 2026
Full time
Midlothian Council Dalkeith £129,606 This role is responsible for supporting the Executive Director of Place by leading, developing, and managing Place services, with a focus on delivering innovative strategies that grow the local economy and promote inclusive, sustainable development. It involves driving organisational and cultural change, improving service performance, and ensuring effective collaboration across the Council, partners, and external stakeholders. As a member of the Corporate Management Team, Chief Officer Place focuses on shaping strategy, policies, and procedures to position Midlothian Council as a leading modern local authority. It involves fostering staff development through clear progression pathways and a positive, collaborative culture that encourages new ideas ensuring that services are of the highest quality and meet Elected Member and public aspirations, whilst achieving Best Value and making the best use of resources. The position also includes overseeing budgets, governance, risk, and compliance, as well as developing policies, service plans, and delivery models that meet community needs. Place Services Protective Services (Business Regulation, Public Health and Environmental Protection and Health, Safety and Resilience) Placemaking (Planning, Sustainable Growth & Investment and Building Standards) Neighbourhood Services (Land, Fleet, Roads and Waste) Building Maintenance Housing Candidates must have substantial experience in leading transformation initiatives and delivering citizen centred services, as well as operating effectively at a strategic level within a large complex organisation. The position requires extensive management experience, including service improvement, strategic planning, partnership working, project and budget management, and staff leadership, alongside a strong understanding of regulatory frameworks.
Role Overview We are seeking a motivated and proactive Housing Officer to manage a portfolio of residential properties across the Bradford area . This role involves working with a mix of social housing and private tenants, ensuring properties are well maintained, tenancies are effectively managed, and residents receive a high standard of service. The successful candidate will be organised, approachable, and capable of managing a varied workload while ensuring compliance with housing regulations and internal procedures. Key Responsibilities Manage a portfolio of residential properties within the Bradford area Act as the main point of contact for tenants, handling enquiries and tenancy-related matters Conduct regular property inspections to ensure homes meet required standards Manage tenancy agreements, including renewals and terminations Respond to and resolve tenant issues promptly and professionally Coordinate with contractors to arrange maintenance and repairs Ensure compliance with housing legislation and health & safety requirements Monitor rent accounts and assist with arrears management where necessary Maintain accurate records and produce reports as required Build and maintain positive relationships with tenants and stakeholders Support the wider team in delivering an efficient housing management service Requirements Previous experience in housing, property management, or a similar role Knowledge of social housing and/or private sector tenancies Strong organisational and time management skills Excellent communication and interpersonal abilities Ability to manage a varied workload and prioritise effectively A proactive, problem-solving approach Professional and customer-focused mindset Full UK driving licence and access to your own vehicle (petrol allowance provided)
Apr 15, 2026
Full time
Role Overview We are seeking a motivated and proactive Housing Officer to manage a portfolio of residential properties across the Bradford area . This role involves working with a mix of social housing and private tenants, ensuring properties are well maintained, tenancies are effectively managed, and residents receive a high standard of service. The successful candidate will be organised, approachable, and capable of managing a varied workload while ensuring compliance with housing regulations and internal procedures. Key Responsibilities Manage a portfolio of residential properties within the Bradford area Act as the main point of contact for tenants, handling enquiries and tenancy-related matters Conduct regular property inspections to ensure homes meet required standards Manage tenancy agreements, including renewals and terminations Respond to and resolve tenant issues promptly and professionally Coordinate with contractors to arrange maintenance and repairs Ensure compliance with housing legislation and health & safety requirements Monitor rent accounts and assist with arrears management where necessary Maintain accurate records and produce reports as required Build and maintain positive relationships with tenants and stakeholders Support the wider team in delivering an efficient housing management service Requirements Previous experience in housing, property management, or a similar role Knowledge of social housing and/or private sector tenancies Strong organisational and time management skills Excellent communication and interpersonal abilities Ability to manage a varied workload and prioritise effectively A proactive, problem-solving approach Professional and customer-focused mindset Full UK driving licence and access to your own vehicle (petrol allowance provided)