The Role You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee the customer experience throughout the business. Role Responsibilities Manage existing customer accounts and potential customer relationships Creating and managing opportunities Manage and maintain customer account plans and strategic direction Achieving all relevant KPIs and ensuring the continued year on year growth of OPEX and CAPEX sales Producing customer forecasts and strategies Meeting and presenting to customers regularly Escalating customer issues through the wider company Attending network events Spotting development opportunities with your customers Providing exceptional customer service Spotting development opportunities with customers to cross-sell other established services Strategising the long-term growth of your customer accounts Generating ideas with the Solutions Team and assist with implementing process improvements or new product offerings Contributing to inter-departmental projects that contribute to wider company objectives Adhering to company policies Maintaining accurate records using company systems such as Microsoft Dynamics Understanding and adopting company values Being responsible for your own and other people s Health & Safety at work Skills, Knowledge & Experience Managing existing and potential customer relationships Creating and managing opportunities Ensuring the continued year on year growth of OPEX and CAPEX sales Producing customer forecasts and strategies Regularly meeting and presenting to customers Escalating customer issues through the wider company Attending networking events Knowledge of Microsoft Dynamics or similar CRM systems Time management and organisation Analytical and problem-solving skills About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We re proud to share the values we live by. They re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team for each other and for our customers. How to become an Acoran If you would like to be considered for this position and want to be part of a growing & innovative company Click " apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!
Apr 24, 2026
Full time
The Role You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee the customer experience throughout the business. Role Responsibilities Manage existing customer accounts and potential customer relationships Creating and managing opportunities Manage and maintain customer account plans and strategic direction Achieving all relevant KPIs and ensuring the continued year on year growth of OPEX and CAPEX sales Producing customer forecasts and strategies Meeting and presenting to customers regularly Escalating customer issues through the wider company Attending network events Spotting development opportunities with your customers Providing exceptional customer service Spotting development opportunities with customers to cross-sell other established services Strategising the long-term growth of your customer accounts Generating ideas with the Solutions Team and assist with implementing process improvements or new product offerings Contributing to inter-departmental projects that contribute to wider company objectives Adhering to company policies Maintaining accurate records using company systems such as Microsoft Dynamics Understanding and adopting company values Being responsible for your own and other people s Health & Safety at work Skills, Knowledge & Experience Managing existing and potential customer relationships Creating and managing opportunities Ensuring the continued year on year growth of OPEX and CAPEX sales Producing customer forecasts and strategies Regularly meeting and presenting to customers Escalating customer issues through the wider company Attending networking events Knowledge of Microsoft Dynamics or similar CRM systems Time management and organisation Analytical and problem-solving skills About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We re proud to share the values we live by. They re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team for each other and for our customers. How to become an Acoran If you would like to be considered for this position and want to be part of a growing & innovative company Click " apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!
Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for About the role Sytner JLR Coventry have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE, you will also benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About You You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. When applying for this role please consider that we require candidates to have automotive sales experience as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 24, 2026
Full time
Sytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for About the role Sytner JLR Coventry have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE, you will also benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About You You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. When applying for this role please consider that we require candidates to have automotive sales experience as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
About the role Sytner Group has a rare and very exciting opportunity for an experienced Retail Operations Manager to join our management team at Select Wakefield. As a Retail Operations Manager, you will be responsible for the profitability in the New and used vehicle department and for customer retention. You will be required to create the annual dealership sales forecasts and targets and communicate these to the sales team. You will also hire and monitor the performance of the department managers and executives and hold weekly sales meetings and conduct sales mentoring and support. This is a full-time role which will include weekend working to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have a proven track record of success in a similar position within the Automotive industry. The ability to be able to lead and motivate a team to exceed targets and maximise profitability across all areas of the Sales department is essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 24, 2026
Full time
About the role Sytner Group has a rare and very exciting opportunity for an experienced Retail Operations Manager to join our management team at Select Wakefield. As a Retail Operations Manager, you will be responsible for the profitability in the New and used vehicle department and for customer retention. You will be required to create the annual dealership sales forecasts and targets and communicate these to the sales team. You will also hire and monitor the performance of the department managers and executives and hold weekly sales meetings and conduct sales mentoring and support. This is a full-time role which will include weekend working to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have a proven track record of success in a similar position within the Automotive industry. The ability to be able to lead and motivate a team to exceed targets and maximise profitability across all areas of the Sales department is essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
About the role Mercedes Benz of Sunderland are currently recruiting for a Business Manager to join their growing team. As a Sytner Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 24, 2026
Full time
About the role Mercedes Benz of Sunderland are currently recruiting for a Business Manager to join their growing team. As a Sytner Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Closing date: 06-05-2026 Customer Team Leader Location: 229 Broadgate , Grasmere, LA22 9TA Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 24, 2026
Full time
Closing date: 06-05-2026 Customer Team Leader Location: 229 Broadgate , Grasmere, LA22 9TA Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role At Connexin Live, Hull , live events don't just happen-they're meticulously planned, expertly coordinated, and brilliantly delivered. As C&E Sales Administrator , you'll be at the heart of that process, playing a vital role in turning enquiries into unforgettable conferences, exhibitions, and live experiences. You'll support the sales team by ensuring every detail is captured, every deadline is met, and every client interaction reflects the professionalism and ambition of Connexin Live. From handling event enquiries and contracts to coordinating and issuing event contracts invoices and purchases ; you'll help create the foundations that allow exceptional events to thrive-all while working in a fast paced, event led environment where no two days are the same. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Being the first point of contact for events enquiries , responding quickly and professionally, qualifying opportunities, and preparing clear, compelling proposals and quotes. Keeping everything commercially tight and organised , managing contracts, invoices, and documentation accurately so nothing slips through the cracks. Owning the venue diary and sales pipeline , tracking enquiries, deadlines, and follow ups to help convert interest into confirmed events. Supporting standout client experiences , coordinating site visits and meetings and making sure every interaction feels seamless and well prepared. Connecting sales to delivery , producing detailed event files, sharing clear briefs with operations, tech, and F&B teams, and continually improving how we work behind the scenes. We are looking for someone with: Experience in a sales support, coordination, or events admin role, gained from venues, hospitality, or live events, with the confidence to juggle multiple priorities and keep things moving. Strong organisation and attention to detail, especially when it comes to proposals, contracts, and financial accuracy. Clear and confident communication skills, both written and verbal, with the ability to work well with clients and internal teams alike. Good working knowledge of Microsoft Office, particularly Excel and Outlook, and confidence picking up new systems quickly. A proactive, commercial mindset, bringing a solutions focused approach, a team first attitude, and a genuine commitment to delivering great service. Recruitment Process Outlined: 1st Stage- Intro-Call with Talent Team 2nd Stage- Interview with Head of Sales & Marketing Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 24, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role At Connexin Live, Hull , live events don't just happen-they're meticulously planned, expertly coordinated, and brilliantly delivered. As C&E Sales Administrator , you'll be at the heart of that process, playing a vital role in turning enquiries into unforgettable conferences, exhibitions, and live experiences. You'll support the sales team by ensuring every detail is captured, every deadline is met, and every client interaction reflects the professionalism and ambition of Connexin Live. From handling event enquiries and contracts to coordinating and issuing event contracts invoices and purchases ; you'll help create the foundations that allow exceptional events to thrive-all while working in a fast paced, event led environment where no two days are the same. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Being the first point of contact for events enquiries , responding quickly and professionally, qualifying opportunities, and preparing clear, compelling proposals and quotes. Keeping everything commercially tight and organised , managing contracts, invoices, and documentation accurately so nothing slips through the cracks. Owning the venue diary and sales pipeline , tracking enquiries, deadlines, and follow ups to help convert interest into confirmed events. Supporting standout client experiences , coordinating site visits and meetings and making sure every interaction feels seamless and well prepared. Connecting sales to delivery , producing detailed event files, sharing clear briefs with operations, tech, and F&B teams, and continually improving how we work behind the scenes. We are looking for someone with: Experience in a sales support, coordination, or events admin role, gained from venues, hospitality, or live events, with the confidence to juggle multiple priorities and keep things moving. Strong organisation and attention to detail, especially when it comes to proposals, contracts, and financial accuracy. Clear and confident communication skills, both written and verbal, with the ability to work well with clients and internal teams alike. Good working knowledge of Microsoft Office, particularly Excel and Outlook, and confidence picking up new systems quickly. A proactive, commercial mindset, bringing a solutions focused approach, a team first attitude, and a genuine commitment to delivering great service. Recruitment Process Outlined: 1st Stage- Intro-Call with Talent Team 2nd Stage- Interview with Head of Sales & Marketing Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
The Opportunity Engagement is becoming central to how school leaders think about improvement. The 2026 White Paper reframed it as a lead indicator of school improvement. Ofsted's new framework gives it weight. MAT CEOs and headteachers increasingly want termly data they can act on, and TEP is built to provide exactly that. We have a strong foundation in the North of England, as a region with some of our founding partners, including Outwood Grange Academies Trust, The Education Alliance, BDAT and Pathfinder were among our Research in the Commission for Engagement and a Lead Indicator and we are proud to still have in our community. However, there is still substantial appetite across the North for TEP to give trust and school leaders precision they can act on. There is a pipeline of interested trusts. And there is real opportunity to shape a regional story (events, flagship partnerships, local authority engagement) that compounds as partnerships grow. The Regional Director will own that opportunity and lead business development in the region. You'll be building on a proven product and a credible research base, and joining at the point where regional presence matters most. Early work will focus on opening new partnerships at trust level, stewarding a small number of strategic relationships with sector bodies and Teaching School Hubs, and establishing TEP as a trusted voice in the region. What you'll inherit A proven platform and service offer. Validated by 600+ UK schools, designed around the rhythms of the school year, supporting school leaders across the country. Support from our Partnerships Director. Working closely with Jess Easton, Director of Partnerships and Insights, who is actively involved in regional strategy, as well as support from our Regional Director (Agnes Fitzpatrick) who works in the South of England. Partnerships team support. A Marketing function, a Community team handling delivery, and colleagues across ImpactEd Group opening doors. Early pipeline to build on. Warm conversations with trusts in the region, and a growing profile in the sector to build on. Real commercial ambition. Clear termly targets, a performance-related pay structure, and the opportunity of employee shares through EMI. A base in Leeds. A vibrant, accessible city-centre office two minutes from Leeds station, in the heart of the tech hub of the north. The role You'll lead TEP's growth and business development across the North of England: opening new partnerships with schools and trusts, stewarding strategic relationships with sector bodies, and shaping how TEP shows up in the region. You'll have real autonomy, backed by a Director who's hands-on with strategy, a growing marketing function, and the research weight of ImpactEd Group behind you. There are three main areas of responsibility: Winning new partnerships: Lead new business across the North of England, opening conversations with schools and trusts, converting them into partnerships, and delivering against termly targets. Growing strategic partnerships: Steward the region's highest-value partnerships (typically Teaching School Hubs, sector bodies, or place-based local authority partnerships), leading the relationship and evidencing TEP's impact. Contributing to TEP more broadly: Feed regional intelligence into TEP's business planning: where the growth is, where the risks are, and help embed scalable ways of working. About you We are open to a range of backgrounds, though it is likely the successful candidate will have significant experience working in or closely with schools and education, and experience in selling products or developing partnerships with school leaders. This role offers hybrid working, with 3 days per week in the office or on the road. You should be willing to travel across the North of England for partner meetings, conferences and events (approximately 50% of your time), with occasional UK-wide travel. What you'll need Experience working within or closely with UK schools, Local Authorities and multi-academy trusts, ideally with an existing network across Northern England A demonstrable track record in partnership development, account management, or educational sales Experience presenting to a senior education leaders (Headteachers, CEOs, Directors) A strong understanding of school budgeting cycles and decision-making processes Experience delivering presentations or public speaking. What will set you apart Excellent verbal and written communication skills, with the ability to develop compelling value propositions Entrepreneurial, pragmatic and solution-focused: you can think on your feet and adapt to change Comfortable with targets while maintaining a relationship-focused approach Self-motivated, with a consultative rather than transactional sales approach A clear passion for improving school engagement and supporting school leaders Excited to join a young organisation and help shape its growth in the coming years We are an ambitious team incubated and supported by ImpactEd Group. The role would be employed by TEP Services Limited.
Apr 24, 2026
Full time
The Opportunity Engagement is becoming central to how school leaders think about improvement. The 2026 White Paper reframed it as a lead indicator of school improvement. Ofsted's new framework gives it weight. MAT CEOs and headteachers increasingly want termly data they can act on, and TEP is built to provide exactly that. We have a strong foundation in the North of England, as a region with some of our founding partners, including Outwood Grange Academies Trust, The Education Alliance, BDAT and Pathfinder were among our Research in the Commission for Engagement and a Lead Indicator and we are proud to still have in our community. However, there is still substantial appetite across the North for TEP to give trust and school leaders precision they can act on. There is a pipeline of interested trusts. And there is real opportunity to shape a regional story (events, flagship partnerships, local authority engagement) that compounds as partnerships grow. The Regional Director will own that opportunity and lead business development in the region. You'll be building on a proven product and a credible research base, and joining at the point where regional presence matters most. Early work will focus on opening new partnerships at trust level, stewarding a small number of strategic relationships with sector bodies and Teaching School Hubs, and establishing TEP as a trusted voice in the region. What you'll inherit A proven platform and service offer. Validated by 600+ UK schools, designed around the rhythms of the school year, supporting school leaders across the country. Support from our Partnerships Director. Working closely with Jess Easton, Director of Partnerships and Insights, who is actively involved in regional strategy, as well as support from our Regional Director (Agnes Fitzpatrick) who works in the South of England. Partnerships team support. A Marketing function, a Community team handling delivery, and colleagues across ImpactEd Group opening doors. Early pipeline to build on. Warm conversations with trusts in the region, and a growing profile in the sector to build on. Real commercial ambition. Clear termly targets, a performance-related pay structure, and the opportunity of employee shares through EMI. A base in Leeds. A vibrant, accessible city-centre office two minutes from Leeds station, in the heart of the tech hub of the north. The role You'll lead TEP's growth and business development across the North of England: opening new partnerships with schools and trusts, stewarding strategic relationships with sector bodies, and shaping how TEP shows up in the region. You'll have real autonomy, backed by a Director who's hands-on with strategy, a growing marketing function, and the research weight of ImpactEd Group behind you. There are three main areas of responsibility: Winning new partnerships: Lead new business across the North of England, opening conversations with schools and trusts, converting them into partnerships, and delivering against termly targets. Growing strategic partnerships: Steward the region's highest-value partnerships (typically Teaching School Hubs, sector bodies, or place-based local authority partnerships), leading the relationship and evidencing TEP's impact. Contributing to TEP more broadly: Feed regional intelligence into TEP's business planning: where the growth is, where the risks are, and help embed scalable ways of working. About you We are open to a range of backgrounds, though it is likely the successful candidate will have significant experience working in or closely with schools and education, and experience in selling products or developing partnerships with school leaders. This role offers hybrid working, with 3 days per week in the office or on the road. You should be willing to travel across the North of England for partner meetings, conferences and events (approximately 50% of your time), with occasional UK-wide travel. What you'll need Experience working within or closely with UK schools, Local Authorities and multi-academy trusts, ideally with an existing network across Northern England A demonstrable track record in partnership development, account management, or educational sales Experience presenting to a senior education leaders (Headteachers, CEOs, Directors) A strong understanding of school budgeting cycles and decision-making processes Experience delivering presentations or public speaking. What will set you apart Excellent verbal and written communication skills, with the ability to develop compelling value propositions Entrepreneurial, pragmatic and solution-focused: you can think on your feet and adapt to change Comfortable with targets while maintaining a relationship-focused approach Self-motivated, with a consultative rather than transactional sales approach A clear passion for improving school engagement and supporting school leaders Excited to join a young organisation and help shape its growth in the coming years We are an ambitious team incubated and supported by ImpactEd Group. The role would be employed by TEP Services Limited.
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As Accounts Payable Supervisor, you'll play a key role in keeping our business running smoothly through accurate, timely and well managed financial processes. Leading the day to day sales ledger activity, you'll ensure invoices are raised promptly, receipts are correctly recorded and strong relationships are maintained with our venue clients. With a focus on accuracy, communication and continuous improvement, you'll support financial integrity across the organisation while guiding and developing your team to deliver excellence in service and reporting. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Manage sales ledger processing , including raising invoices and credit notes, generating customer statements, and ensuring accuracy across Events 500, CRM and Sage 200 systems. Oversee cash and payment allocation , processing daily card payments, allocating bank receipts, reconciling weekly cashbooks and maintaining accurate financial records. Deliver period end activities , completing monthly commission statements for venue clients and meeting all deadlines within the monthly finance checklist. Collaborate across departments , building strong relationships to gather information and ensure timely, accurate invoicing and reporting. Supervise and support the sales ledger team , providing cover during absences and completing administrative tasks, ad hoc reporting and filing as required. We are looking for someone with: Proven finance and supervisory experience , with the confidence to lead, support and motivate others. A strong customer service mindset , focused on delivering accurate, responsive and professional outcomes. Excellent organisational and problem solving skills , able to manage competing priorities and perform well under pressure. Clear and effective communication abilities , both written and verbal, with strong attention to detail and accuracy. Solid technical capability , including intermediate Excel skills to support reporting and day to day financial processes. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Finance Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 24, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role As Accounts Payable Supervisor, you'll play a key role in keeping our business running smoothly through accurate, timely and well managed financial processes. Leading the day to day sales ledger activity, you'll ensure invoices are raised promptly, receipts are correctly recorded and strong relationships are maintained with our venue clients. With a focus on accuracy, communication and continuous improvement, you'll support financial integrity across the organisation while guiding and developing your team to deliver excellence in service and reporting. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Manage sales ledger processing , including raising invoices and credit notes, generating customer statements, and ensuring accuracy across Events 500, CRM and Sage 200 systems. Oversee cash and payment allocation , processing daily card payments, allocating bank receipts, reconciling weekly cashbooks and maintaining accurate financial records. Deliver period end activities , completing monthly commission statements for venue clients and meeting all deadlines within the monthly finance checklist. Collaborate across departments , building strong relationships to gather information and ensure timely, accurate invoicing and reporting. Supervise and support the sales ledger team , providing cover during absences and completing administrative tasks, ad hoc reporting and filing as required. We are looking for someone with: Proven finance and supervisory experience , with the confidence to lead, support and motivate others. A strong customer service mindset , focused on delivering accurate, responsive and professional outcomes. Excellent organisational and problem solving skills , able to manage competing priorities and perform well under pressure. Clear and effective communication abilities , both written and verbal, with strong attention to detail and accuracy. Solid technical capability , including intermediate Excel skills to support reporting and day to day financial processes. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Finance Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Job Title: Quotations Engineer Location: Scarborough / Hybrid working Salary: Competitive Job type: Full Time - Permanent. Mon/Fri 37.5hrs per week The role: The Quotations Engineer position is a key technical role in ensuring our customers critical power requirements are met whilst meeting and improving on both internal and client KPI's. You'll be required to use your technical knowledge of generators to assess the remedial requirements of our client's assets and produce quotations that are both technically and commercially accurate. What you'll do: Take ownership of assigned workload, to review and complete according to risk / priority / client and internal SLA's & KPI's in a timely manner. Create detailed technical quotations to meet our client's needs, showing a clear process flow to aid our engineering teams in the delivery of their work. Work with your internal colleagues, external technical resources, extended supply chain and sub-contractor base to identify solutions, source parts and services, and produce quotations to meet our customer's requirements. Communicate effectively across all channels within the business to manage both internal stakeholder and client expectations. Provide technical support to other members of the team and the wider business where required. Identify areas for improvement and work with the relevant stakeholders to implement positive change. Why you're our kind of person: We're looking for people who are driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling, and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What good looks like: Communication: You'll be able to communicate with internal and external stakeholders in a clear and concise manner. Self-starter: You'll have the ability to manage your own workload, prioritising according to both customer and business needs. Seamless: You'll provide high quality solutions to our customers. Specialist: You'll be skilled in your area with a good technical knowledge of power generation equipment and their working components. Collaborative: You'll advise your colleagues and input into other work and be able to work independently to get the job done. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Sales Engineer, Technical Sales, Field Sales, Technical Sales Exec, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Business Development, Key Sales, Business Developer, Sales Executive, Direct Sales, Sales Development, Business Development Lead, Technical Business Development may also be considered for this role.
Apr 24, 2026
Full time
Job Title: Quotations Engineer Location: Scarborough / Hybrid working Salary: Competitive Job type: Full Time - Permanent. Mon/Fri 37.5hrs per week The role: The Quotations Engineer position is a key technical role in ensuring our customers critical power requirements are met whilst meeting and improving on both internal and client KPI's. You'll be required to use your technical knowledge of generators to assess the remedial requirements of our client's assets and produce quotations that are both technically and commercially accurate. What you'll do: Take ownership of assigned workload, to review and complete according to risk / priority / client and internal SLA's & KPI's in a timely manner. Create detailed technical quotations to meet our client's needs, showing a clear process flow to aid our engineering teams in the delivery of their work. Work with your internal colleagues, external technical resources, extended supply chain and sub-contractor base to identify solutions, source parts and services, and produce quotations to meet our customer's requirements. Communicate effectively across all channels within the business to manage both internal stakeholder and client expectations. Provide technical support to other members of the team and the wider business where required. Identify areas for improvement and work with the relevant stakeholders to implement positive change. Why you're our kind of person: We're looking for people who are driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling, and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What good looks like: Communication: You'll be able to communicate with internal and external stakeholders in a clear and concise manner. Self-starter: You'll have the ability to manage your own workload, prioritising according to both customer and business needs. Seamless: You'll provide high quality solutions to our customers. Specialist: You'll be skilled in your area with a good technical knowledge of power generation equipment and their working components. Collaborative: You'll advise your colleagues and input into other work and be able to work independently to get the job done. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Sales Engineer, Technical Sales, Field Sales, Technical Sales Exec, Technical Sales Coordinator, Technical Sales Executive, Business Development Manager, Business Development, Key Sales, Business Developer, Sales Executive, Direct Sales, Sales Development, Business Development Lead, Technical Business Development may also be considered for this role.
Purpose and objectives of the role To manage and operate the agency independently, growing sales and enhancing GoldUnion's presence in the local area. The Branch Manager will be responsible for driving branch performance, ensuring regulatory compliance, and maintaining the highest standards of accuracy, security, and customer trust. Main duties and responsibilities Manage and operate the agency independently. Assess and purchase precious metals from individual clients. Ensure smooth operations and excellent presentation of your branch using your interpersonal and negotiation skills. Comply with all relevant laws and regulations. Increase sales through a pre-defined marketing strategy in collaboration with the regional manager. Ensure the branch meets sales targets, KPIs, and profitability goals. Trading & Customer Service Conduct buying and selling transactions for precious metals. Provide accurate valuations and explain pricing clearly to customers. Build strong customer relationships and maintain a reputation for trust and integrity. Handle high-value transactions with precision and professionalism. Compliance & Risk Management Ensure full adherence to AML, KYC, and anti-fraud procedures. Maintain accurate records, transaction logs, and audit-ready documentation. Implement security protocols for cash, metals, and sensitive information. Identify and escalate suspicious activity in line with regulatory requirements. Leadership and collaboration Train new recruits for the position of Branch Manager for other locations. Procedure compliance Maintain the regional manager informed of all relevant events at the branch. Input all data regarding successful purchases, failed transactions and sales on the appropriate data base. Sit at the front desk visible to any person walking by the branch window. Respect the company's dress code at the branch. Report any theft or criminal event to the regional manager and coordinate the communication to the police. Participate in any events organised by the company, as required. Qualifications GCSE Maths and English (Grade C/4 or above) required. Business-related or ICT GCSEs preferred. Experience Proven experience in branch management, retail leadership, financial services, or precious-metals trading is desirable. General Aptitude Strong numeracy skills and attention to detail. Excellent communication and customer-service abilities. Ability to work with high-value items responsibly and securely. Ability to work independently, manage their own workload, and stay motivated in a solo-branch environment. Software Skills CRM experience is desirable. Ability to work with Google Workspace. Familiar with compliance and verification software. Comfortable with digital record-keeping. Personal Attributes Charismatic and engaging, able to build instant rapport with customers and colleagues. Friendly and approachable, creating a welcoming atmosphere within the branch. Ambitious and driven, consistently striving for high performance and continuous improvement Naturally likable, with strong interpersonal skills that foster trust and long-term customer relationships. Confident communicator, comfortable interacting with a wide range of people. Positive and energetic, contributing to a motivating and uplifting team environment. Customer-focused, with a genuine interest in helping people and providing exceptional service. Professional and composed, even in high-pressure or high-value transaction situations. Team-oriented, supporting colleagues and contributing to a collaborative culture. Self-motivated, with a proactive approach to problem-solving and branch success. Additional requirements Willingness to travel occasionally using a personal vehicle (approx. 5-6 home visits per year). Availability to work Tuesday to Saturday: 9:30AM-1:30PM / 2:30PM-6:00PM.
Apr 24, 2026
Full time
Purpose and objectives of the role To manage and operate the agency independently, growing sales and enhancing GoldUnion's presence in the local area. The Branch Manager will be responsible for driving branch performance, ensuring regulatory compliance, and maintaining the highest standards of accuracy, security, and customer trust. Main duties and responsibilities Manage and operate the agency independently. Assess and purchase precious metals from individual clients. Ensure smooth operations and excellent presentation of your branch using your interpersonal and negotiation skills. Comply with all relevant laws and regulations. Increase sales through a pre-defined marketing strategy in collaboration with the regional manager. Ensure the branch meets sales targets, KPIs, and profitability goals. Trading & Customer Service Conduct buying and selling transactions for precious metals. Provide accurate valuations and explain pricing clearly to customers. Build strong customer relationships and maintain a reputation for trust and integrity. Handle high-value transactions with precision and professionalism. Compliance & Risk Management Ensure full adherence to AML, KYC, and anti-fraud procedures. Maintain accurate records, transaction logs, and audit-ready documentation. Implement security protocols for cash, metals, and sensitive information. Identify and escalate suspicious activity in line with regulatory requirements. Leadership and collaboration Train new recruits for the position of Branch Manager for other locations. Procedure compliance Maintain the regional manager informed of all relevant events at the branch. Input all data regarding successful purchases, failed transactions and sales on the appropriate data base. Sit at the front desk visible to any person walking by the branch window. Respect the company's dress code at the branch. Report any theft or criminal event to the regional manager and coordinate the communication to the police. Participate in any events organised by the company, as required. Qualifications GCSE Maths and English (Grade C/4 or above) required. Business-related or ICT GCSEs preferred. Experience Proven experience in branch management, retail leadership, financial services, or precious-metals trading is desirable. General Aptitude Strong numeracy skills and attention to detail. Excellent communication and customer-service abilities. Ability to work with high-value items responsibly and securely. Ability to work independently, manage their own workload, and stay motivated in a solo-branch environment. Software Skills CRM experience is desirable. Ability to work with Google Workspace. Familiar with compliance and verification software. Comfortable with digital record-keeping. Personal Attributes Charismatic and engaging, able to build instant rapport with customers and colleagues. Friendly and approachable, creating a welcoming atmosphere within the branch. Ambitious and driven, consistently striving for high performance and continuous improvement Naturally likable, with strong interpersonal skills that foster trust and long-term customer relationships. Confident communicator, comfortable interacting with a wide range of people. Positive and energetic, contributing to a motivating and uplifting team environment. Customer-focused, with a genuine interest in helping people and providing exceptional service. Professional and composed, even in high-pressure or high-value transaction situations. Team-oriented, supporting colleagues and contributing to a collaborative culture. Self-motivated, with a proactive approach to problem-solving and branch success. Additional requirements Willingness to travel occasionally using a personal vehicle (approx. 5-6 home visits per year). Availability to work Tuesday to Saturday: 9:30AM-1:30PM / 2:30PM-6:00PM.
Partnership Development Manager - Islington, London We're looking for an organised, proactive and resilient Partnership Development Manager to join our New Business Team located at our Head Office in Islington. £35,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. This postholder will play a vital role as Look Ahead works to maintain and gain service contracts aligned to our ambitious Business Development Strategy and business plan. We are looking for a dynamic individual who can work closely with operational colleagues and other teams to support every part of the business development process including partnership building, strategic positioning, service design and bid writing and management. The shift pattern for this role is as follows: M7,T7,W7,T7,F7 Salary range of £35,000-75,000 depending on experience. What you'll do: Summary of Responsibilities Relationship Management: Building relationships with commissioners and stakeholders in supported accommodation and health in a dedicated geographic area covering all of our client groups - learning disabilities, mental health, homelessness, young people Commercial Business Partnering: Work with operational colleagues in designated patch to support the end-to-end business development process including contract extensions and renegotiations. Tender Management: Monitoring, managing, and drafting high- quality submissions, for Local Authority and Health Trusts, frameworks and Dynamic Purchasing Systems, focusing primarily on own patch but contributing to and supporting tender exercises coordinated by other members of the business development team as required. Strategic Positioning: Analysing evaluation criteria and advising on bid competitiveness and commercial strategies, including presenting proposed models and contract prices at internal risk panels to gain Senior Leadership approval This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: A genuine interest in housing and social care and a commitment to Look Ahead's mission Excellent organisational and prioritisation skills, particularly in terms of working under pressure and responding to multiple and competing demands on your time Imaginative and resourceful - able to contribute to the development of new ideas for services Good interpersonal skills with the ability to work well with internal and external contacts What you'll bring: Essential: Eligible to live and work in the UK Educated to degree level or equivalent work experience Extensive business development, fundraising or sales experience Experience of bid writing Desirable: A qualification in social care/psychology/policy would be an advantage About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Apr 24, 2026
Full time
Partnership Development Manager - Islington, London We're looking for an organised, proactive and resilient Partnership Development Manager to join our New Business Team located at our Head Office in Islington. £35,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. This postholder will play a vital role as Look Ahead works to maintain and gain service contracts aligned to our ambitious Business Development Strategy and business plan. We are looking for a dynamic individual who can work closely with operational colleagues and other teams to support every part of the business development process including partnership building, strategic positioning, service design and bid writing and management. The shift pattern for this role is as follows: M7,T7,W7,T7,F7 Salary range of £35,000-75,000 depending on experience. What you'll do: Summary of Responsibilities Relationship Management: Building relationships with commissioners and stakeholders in supported accommodation and health in a dedicated geographic area covering all of our client groups - learning disabilities, mental health, homelessness, young people Commercial Business Partnering: Work with operational colleagues in designated patch to support the end-to-end business development process including contract extensions and renegotiations. Tender Management: Monitoring, managing, and drafting high- quality submissions, for Local Authority and Health Trusts, frameworks and Dynamic Purchasing Systems, focusing primarily on own patch but contributing to and supporting tender exercises coordinated by other members of the business development team as required. Strategic Positioning: Analysing evaluation criteria and advising on bid competitiveness and commercial strategies, including presenting proposed models and contract prices at internal risk panels to gain Senior Leadership approval This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: A genuine interest in housing and social care and a commitment to Look Ahead's mission Excellent organisational and prioritisation skills, particularly in terms of working under pressure and responding to multiple and competing demands on your time Imaginative and resourceful - able to contribute to the development of new ideas for services Good interpersonal skills with the ability to work well with internal and external contacts What you'll bring: Essential: Eligible to live and work in the UK Educated to degree level or equivalent work experience Extensive business development, fundraising or sales experience Experience of bid writing Desirable: A qualification in social care/psychology/policy would be an advantage About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Closing date: 06-05-2026 Customer Team Leader Location: 229 Broadgate , Grasmere, LA22 9TA Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 24, 2026
Full time
Closing date: 06-05-2026 Customer Team Leader Location: 229 Broadgate , Grasmere, LA22 9TA Pay: £14.48 per hour Contract: 30 hours per week + regular overtime, permanent contract Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Mount Royal Hotel Edinburgh by the Unlimited Collection is looking for a charming and engaging individual with a passion for service excellence to join our team as a Food and Beverage Supervisor. Responsibilities Assist the Food and Beverage Manager in building a team through effective leadership and setting the right example Work with the Food and Beverage Manager to take responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work Be highly courteous and give our guests memorable service and a lasting impression Provide exceptional service by demonstrating full knowledge of our products and facilities Ensure that the daily task list is completed effectively Work collaboratively with your colleagues to deliver captivating experiences Take initiative in accommodating our guest's needs in a resourceful manner Assist the Food and Beverage Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery Deal with guest complaints by following the correct procedures Positively promote sales awareness within the department and maximize sales opportunities Qualifications Excellent guest engagement skills Previous Hospitality experience Ability to demonstrate excellent customer service skills Previous experience handling customer requests and complaints Well organised, outgoing and service minded The ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous Benefits Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Staff incentives when you and the team perform Equal Opportunity Statement At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Apr 24, 2026
Full time
Mount Royal Hotel Edinburgh by the Unlimited Collection is looking for a charming and engaging individual with a passion for service excellence to join our team as a Food and Beverage Supervisor. Responsibilities Assist the Food and Beverage Manager in building a team through effective leadership and setting the right example Work with the Food and Beverage Manager to take responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work Be highly courteous and give our guests memorable service and a lasting impression Provide exceptional service by demonstrating full knowledge of our products and facilities Ensure that the daily task list is completed effectively Work collaboratively with your colleagues to deliver captivating experiences Take initiative in accommodating our guest's needs in a resourceful manner Assist the Food and Beverage Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery Deal with guest complaints by following the correct procedures Positively promote sales awareness within the department and maximize sales opportunities Qualifications Excellent guest engagement skills Previous Hospitality experience Ability to demonstrate excellent customer service skills Previous experience handling customer requests and complaints Well organised, outgoing and service minded The ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous Benefits Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Staff incentives when you and the team perform Equal Opportunity Statement At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Job Title: Content Writer Location: Birmingham, in-office (B33 0LG) Salary: 30,000 to 35,000 per annum, based on experience Job Type: Full time, Permanent Working Hours: 37.5 hour work week Armagard Ltd is a growing brand and a leading industrial manufacturer of protective environmental enclosures. We're seeking a content writer who can leverage AI as a force multiplier to create high-quality, human edited content that is cited and referenced by LLMs, supporting inbound lead generation. As part of our experienced in-house marketing team, you'll work closely with the Head of Marketing and colleagues across marketing and IT to promote products internationally across two companies. Responsibilities: Optimise content to improve SEO performance and visibility in AI citations. Leverage the use of AI (LLMs) to scale content production efficiency. Create content plans aligned with company objectives and product launches. Research and write content across web, email, social, and case studies. Lead outreach to drive link building and branded content syndication. Produce long-form technical articles by liaising with sales and engineering. Write in a B2B tone, distilling technical concepts into clear accessible content. Ensure a consistent brand tone across all marketing assets. About you: Skills and Experience: Proven experience in B2B copywriting and online marketing content. Knowledge of SEO, keyword research, and on-page optimisation. Bachelor's degree in English or a content related field (preferred). Good written English, with a GCSE grade 5/6 (or equivalent). Clear communicator, able to collaborate effectively with other departments. Good attention to quality, with good self-organisation and time management. Benefits: Salary: 30,000 to 35,000 per annum, based on experience Holiday: 31 days, inclusive of annual bank and public holidays. Pension: Access to a contributory pension scheme. Working Hours: Flexible start between 8:00am-9:00am and finish between 4:00pm-5:00pm. Lunch: Flexible, 30 or 60 minutes. Parking: On site Parking available About Us: Established for over 30 years, Armagard Ltd is a leading industrial designer and manufacturer of protective environmental enclosures, based in Birmingham, England. We sell globally, with core territories including the UK, US, and Europe, and operating across six languages. Our housings protect professional displays, computers, and printers in hazardous environments, including food manufacturing facilities, industrial warehouses, and outdoor drive-through locations. Our solutions are trusted by leading brands including McDonald's, KFC, GSK, Nestl , Airbus, and more. Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of; Marketing Analyst, Marketing Content Writer, Marketing Content Analyst, Marketing Executive, Copywriting Executive, Copywriter, SEO Marketing Campaign Executive, may also be considered for this role.
Apr 24, 2026
Full time
Job Title: Content Writer Location: Birmingham, in-office (B33 0LG) Salary: 30,000 to 35,000 per annum, based on experience Job Type: Full time, Permanent Working Hours: 37.5 hour work week Armagard Ltd is a growing brand and a leading industrial manufacturer of protective environmental enclosures. We're seeking a content writer who can leverage AI as a force multiplier to create high-quality, human edited content that is cited and referenced by LLMs, supporting inbound lead generation. As part of our experienced in-house marketing team, you'll work closely with the Head of Marketing and colleagues across marketing and IT to promote products internationally across two companies. Responsibilities: Optimise content to improve SEO performance and visibility in AI citations. Leverage the use of AI (LLMs) to scale content production efficiency. Create content plans aligned with company objectives and product launches. Research and write content across web, email, social, and case studies. Lead outreach to drive link building and branded content syndication. Produce long-form technical articles by liaising with sales and engineering. Write in a B2B tone, distilling technical concepts into clear accessible content. Ensure a consistent brand tone across all marketing assets. About you: Skills and Experience: Proven experience in B2B copywriting and online marketing content. Knowledge of SEO, keyword research, and on-page optimisation. Bachelor's degree in English or a content related field (preferred). Good written English, with a GCSE grade 5/6 (or equivalent). Clear communicator, able to collaborate effectively with other departments. Good attention to quality, with good self-organisation and time management. Benefits: Salary: 30,000 to 35,000 per annum, based on experience Holiday: 31 days, inclusive of annual bank and public holidays. Pension: Access to a contributory pension scheme. Working Hours: Flexible start between 8:00am-9:00am and finish between 4:00pm-5:00pm. Lunch: Flexible, 30 or 60 minutes. Parking: On site Parking available About Us: Established for over 30 years, Armagard Ltd is a leading industrial designer and manufacturer of protective environmental enclosures, based in Birmingham, England. We sell globally, with core territories including the UK, US, and Europe, and operating across six languages. Our housings protect professional displays, computers, and printers in hazardous environments, including food manufacturing facilities, industrial warehouses, and outdoor drive-through locations. Our solutions are trusted by leading brands including McDonald's, KFC, GSK, Nestl , Airbus, and more. Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of; Marketing Analyst, Marketing Content Writer, Marketing Content Analyst, Marketing Executive, Copywriting Executive, Copywriter, SEO Marketing Campaign Executive, may also be considered for this role.
We have an excellent opportunity available for a Customer Relations Specialist to join our team at Porsche Centre Edinburgh. As a Sytner Customer Relations Specialist, you will provide outstanding customer care as well as maintaining long-term relationships with our customers. You will also manage our database, diary and appointments and keep customers updated on the latest products in order to increase sales. Resolving customer issues quickly and efficiently is of paramount importance whilst also ensuring to understand our customers' individual needs. This is a challenging role where customer care always comes first, requiring excellent communication skills and a commitment to maintaining our core Company values. Ultimately, our Customer Relations Specialist will work closely with our Aftersales team to ensure that we are offering best advice and providing a world-class service to all our customers. The role as Customer Relations Specialist can require a variety of flexible working patterns, which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses to support your career. You will have excellent interpersonal, organisational and administrative abilities along with effective communication skills and attention to detail is vitally important. A strong customer service background would be beneficial with a positive attitude focused on delivering customer satisfaction at all times. You should be proficient in all Microsoft applications including Microsoft Xcel. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 24, 2026
Full time
We have an excellent opportunity available for a Customer Relations Specialist to join our team at Porsche Centre Edinburgh. As a Sytner Customer Relations Specialist, you will provide outstanding customer care as well as maintaining long-term relationships with our customers. You will also manage our database, diary and appointments and keep customers updated on the latest products in order to increase sales. Resolving customer issues quickly and efficiently is of paramount importance whilst also ensuring to understand our customers' individual needs. This is a challenging role where customer care always comes first, requiring excellent communication skills and a commitment to maintaining our core Company values. Ultimately, our Customer Relations Specialist will work closely with our Aftersales team to ensure that we are offering best advice and providing a world-class service to all our customers. The role as Customer Relations Specialist can require a variety of flexible working patterns, which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses to support your career. You will have excellent interpersonal, organisational and administrative abilities along with effective communication skills and attention to detail is vitally important. A strong customer service background would be beneficial with a positive attitude focused on delivering customer satisfaction at all times. You should be proficient in all Microsoft applications including Microsoft Xcel. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Monday Friday, 10am-3pm. Fully remote working. 31 days holiday including bank holidays. 3% pension contribution from Renderplas. Operating at the heart of the B2B construction supply chain, Renderplas, the UK's market leader in its field, offers a rare opportunity for someone who wants to work where they will feel a sense of pride and accomplishment when helping customers with their questions and issues. Renderplas is a manufacturer and supplier of building materials for rendering and plastering walls, made from principally recycled PVC. We are looking for someone with a commercial and operations background. Someone who will be a key part of a small but extremely supportive, work-focused and efficient group of individuals. Knowing what you are doing is appreciated and respected, you will enjoy making a positive difference to Renderplas and its loyal customers. Your contribution will mean Renderplas can continue to outperform the industry with output and surpass competitors with service and quality. Day to day tasks: This wide ranging role requires knowledge and responds to customer queries, resolving any issues that arise. This can include: Seeking and relaying key information about prices, stock availability, product, delivery and account information. Supporting the flow of commercial documentation by ensuring the provision of audit-ready documents when requested. Problem solving and resolving issues if something has gone wrong, such as delivery delays, lost or damaged items, or customers receiving the incorrect item. Proactive account management to increase the company s sales that includes outbound customer contact and product training. Actively seek and manage opportunities for the creation of case studies. Assisting colleagues where customer communication is needed. For example, assist the accounts department with some aspects of credit control. Using Microsoft office products, Mailchimp, and online order management systems. Maintaining and developing day to day and strategic information in all the company s systems. Targeting 100% accuracy in all communications and system interactions. Preparing and distributing monthly reports in relation to sales and non-compliance. Your skills and experience: Mandatory: Experience in a B2B manufacturing or wholesale distribution environment. We have found that skills from retail, hospitality, or public sector environments do not transfer to the complexity of our supply chain. 4+ years of operational experience, specifically handling trade accounts. Proven ability to coordinate with 3PL providers and couriers. Strong reading, comprehension and writing skills. A "right first time" mentality with a data accuracy target of 995 out of 1000 keystrokes. Required: SAP, Sage, QuickBooks, Xero, or a highly integrated bespoke ERP experience. Ability to manage own workload and work independently. Going above and beyond to support the business. Tasks are home based and travel will be minimal although in some cases it may be mutually beneficial to visit customers, suppliers and the warehouse. Must have a home workstation big enough for a mini-PC, 2 monitors, headset with docking station, keyboard and mouse. Equipment will be provided unless you have an alternative the company approves that you would rather use.
Apr 24, 2026
Full time
Monday Friday, 10am-3pm. Fully remote working. 31 days holiday including bank holidays. 3% pension contribution from Renderplas. Operating at the heart of the B2B construction supply chain, Renderplas, the UK's market leader in its field, offers a rare opportunity for someone who wants to work where they will feel a sense of pride and accomplishment when helping customers with their questions and issues. Renderplas is a manufacturer and supplier of building materials for rendering and plastering walls, made from principally recycled PVC. We are looking for someone with a commercial and operations background. Someone who will be a key part of a small but extremely supportive, work-focused and efficient group of individuals. Knowing what you are doing is appreciated and respected, you will enjoy making a positive difference to Renderplas and its loyal customers. Your contribution will mean Renderplas can continue to outperform the industry with output and surpass competitors with service and quality. Day to day tasks: This wide ranging role requires knowledge and responds to customer queries, resolving any issues that arise. This can include: Seeking and relaying key information about prices, stock availability, product, delivery and account information. Supporting the flow of commercial documentation by ensuring the provision of audit-ready documents when requested. Problem solving and resolving issues if something has gone wrong, such as delivery delays, lost or damaged items, or customers receiving the incorrect item. Proactive account management to increase the company s sales that includes outbound customer contact and product training. Actively seek and manage opportunities for the creation of case studies. Assisting colleagues where customer communication is needed. For example, assist the accounts department with some aspects of credit control. Using Microsoft office products, Mailchimp, and online order management systems. Maintaining and developing day to day and strategic information in all the company s systems. Targeting 100% accuracy in all communications and system interactions. Preparing and distributing monthly reports in relation to sales and non-compliance. Your skills and experience: Mandatory: Experience in a B2B manufacturing or wholesale distribution environment. We have found that skills from retail, hospitality, or public sector environments do not transfer to the complexity of our supply chain. 4+ years of operational experience, specifically handling trade accounts. Proven ability to coordinate with 3PL providers and couriers. Strong reading, comprehension and writing skills. A "right first time" mentality with a data accuracy target of 995 out of 1000 keystrokes. Required: SAP, Sage, QuickBooks, Xero, or a highly integrated bespoke ERP experience. Ability to manage own workload and work independently. Going above and beyond to support the business. Tasks are home based and travel will be minimal although in some cases it may be mutually beneficial to visit customers, suppliers and the warehouse. Must have a home workstation big enough for a mini-PC, 2 monitors, headset with docking station, keyboard and mouse. Equipment will be provided unless you have an alternative the company approves that you would rather use.
About Get Golfing Get Golfing is a charity with a purpose to improve lives through golf, a mission to make its courses and clubhouses accessible to all, and a vision for its sites to be central to the communities it serves. Our business model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that "our courses are for golfers while our clubhouses are for everyone". Role Purpose The Golf Operations Assistant will support the Golf Operations Manager in ensuring a smooth and efficient operation for all users of the golf course, ensuring attentive and efficient service while enhancing the overall customer and member experience. The Golf Operations Assistant will be responsible for maintaining Get Golfing's golf management software, 'Golf Manager', to ensure a high-quality experience for the club's members, guests and visitors. Overall Responsibilities Daily Golf Operations Being the face of the operation in all golf service related areas of the business, this could be inside or outside, as the golf check in reception, starter on the first tee or marshal on the golf course. all with the task of delivering exceptional customer service to any golfer that comes in and to effectively deal with any issues presented on the day. Colleagues would also be responsible for tee sheet management in order to maximise the availability of tee sheets, Get Golfing operates a 4 ball policy, and our assistants would be consistently required to monitor and act on the tee sheet. Golf Retail Contribute to The Arkley 9 golf retail, ensuring that the shop inventory is well presented. Ensure the upkeep and maintenance of golf buggies, rental clubs, and other essential equipment, ensuring they remain in excellent working condition. At all times ensure buggy rentals have signed liability forms. Deliver Exceptional Customer Service Provide excellent customer service to all members and guests. Address customer inquiries, concerns, and complaints professionally, ensuring prompt resolution of any issues to maintain high levels of integrity. Take the lead on fostering a welcoming and inclusive environment that enhances the overall clubhouse and golfing experience. Administrative Support Process payments, and tournament entries using the golf management system. Maintain accurate records of reservations, equipment rentals, and sales. Assist with reporting and documentation as needed whilst. Skills & Knowledge Experience in golf operations. Exceptional customer service and communication skills, ensuring positive interactions with members, guests, visitors, and colleagues. Strong customer engagement skills, ability to build strong working relationships and resolve issues and complaints. Strong organisational, customer and problem solving skills to handle multiple tasks and prioritise effectively. Excellent influencing and interpersonal skills Approach A keen interest in golf and a basic knowledge of the sport. Excellent customer service skills with a friendly and approachable demeanor. Strong organisational skills with the ability to handle multiple tasks and prioritise effectively. Good communication and interpersonal skills to interact with golfers and staff members. Basic computer skills. Flexibility to work shifts, including weekends and holidays. A passion for creating an environment that people enjoy playing golf in. Zero Hour Contact - Hourly Rate £12.71 Company Pension Scheme Training & Development Free Golf 50% discount on food Staff referral programme If you would like to join our team, are passionate about golf and customer service and can bring your style and expertise to our forward thinking golf club, we would love to hear from you! Shift patterns would vary across the week from 5.30am through until 10pm with split shifts of early and later starts throughout the summer with shifts across the year dependent on sunlight and weather.
Apr 24, 2026
Full time
About Get Golfing Get Golfing is a charity with a purpose to improve lives through golf, a mission to make its courses and clubhouses accessible to all, and a vision for its sites to be central to the communities it serves. Our business model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that "our courses are for golfers while our clubhouses are for everyone". Role Purpose The Golf Operations Assistant will support the Golf Operations Manager in ensuring a smooth and efficient operation for all users of the golf course, ensuring attentive and efficient service while enhancing the overall customer and member experience. The Golf Operations Assistant will be responsible for maintaining Get Golfing's golf management software, 'Golf Manager', to ensure a high-quality experience for the club's members, guests and visitors. Overall Responsibilities Daily Golf Operations Being the face of the operation in all golf service related areas of the business, this could be inside or outside, as the golf check in reception, starter on the first tee or marshal on the golf course. all with the task of delivering exceptional customer service to any golfer that comes in and to effectively deal with any issues presented on the day. Colleagues would also be responsible for tee sheet management in order to maximise the availability of tee sheets, Get Golfing operates a 4 ball policy, and our assistants would be consistently required to monitor and act on the tee sheet. Golf Retail Contribute to The Arkley 9 golf retail, ensuring that the shop inventory is well presented. Ensure the upkeep and maintenance of golf buggies, rental clubs, and other essential equipment, ensuring they remain in excellent working condition. At all times ensure buggy rentals have signed liability forms. Deliver Exceptional Customer Service Provide excellent customer service to all members and guests. Address customer inquiries, concerns, and complaints professionally, ensuring prompt resolution of any issues to maintain high levels of integrity. Take the lead on fostering a welcoming and inclusive environment that enhances the overall clubhouse and golfing experience. Administrative Support Process payments, and tournament entries using the golf management system. Maintain accurate records of reservations, equipment rentals, and sales. Assist with reporting and documentation as needed whilst. Skills & Knowledge Experience in golf operations. Exceptional customer service and communication skills, ensuring positive interactions with members, guests, visitors, and colleagues. Strong customer engagement skills, ability to build strong working relationships and resolve issues and complaints. Strong organisational, customer and problem solving skills to handle multiple tasks and prioritise effectively. Excellent influencing and interpersonal skills Approach A keen interest in golf and a basic knowledge of the sport. Excellent customer service skills with a friendly and approachable demeanor. Strong organisational skills with the ability to handle multiple tasks and prioritise effectively. Good communication and interpersonal skills to interact with golfers and staff members. Basic computer skills. Flexibility to work shifts, including weekends and holidays. A passion for creating an environment that people enjoy playing golf in. Zero Hour Contact - Hourly Rate £12.71 Company Pension Scheme Training & Development Free Golf 50% discount on food Staff referral programme If you would like to join our team, are passionate about golf and customer service and can bring your style and expertise to our forward thinking golf club, we would love to hear from you! Shift patterns would vary across the week from 5.30am through until 10pm with split shifts of early and later starts throughout the summer with shifts across the year dependent on sunlight and weather.
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company s business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Must be fluent in both spoken and written English. Must be fluent in both spoken and written Czech & Polish OR Czech & Slovenian. Desirable to have full professional fluency in English, Polish, Czech, and Slovenian. Passionate about delivering excellent customer service. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. Shift Pattern: Monday to Friday; 08:00-16:15 Office attendance: 1 day per month in office Salary: £25,000 - £25,000 GBP What's in it for you ? Nourish your wellbeing: Every month, you ll receive three free Lifeplus products, plus 50% off anything else you d like to try. It s our way of helping you experience the products you ll be proud to talk about. ? Your growth journey - LIFE Programme: Our Customer Care Administrators take part in our structured LIFE Programme, designed to build confidence, strengthen skills, and support your career progression from day one. On completion, an additional increase of £2,000 will be added to your salary! ? Learning at your fingertips: Access our Learning Management System (LMS) with all the latest learning materials and resources whenever you need them. Grow your knowledge at your own pace. ? Peace of mind from day one: You re automatically covered by Life Assurance and Permanent Health Insurance as soon as you join. If you re ever off work long term due to illness, you ll receive 50% of your basic salary after six months, because security matters. ? Holiday that works for you: Need more time off one year? Or prefer a little extra in your pocket? You can buy or sell holiday days to suit your lifestyle. ? Exclusive colleague perks: Enjoy special discounts at leading brands and retailers, plus generous savings on Lifeplus nutritional supplements and wellbeing products. ? Support to stop smoking: Through our partnership with Camquit, we offer a fully funded smoking cessation programme, including covering recommended prescriptions. ? Everyday healthcare support: Our Health Cash Plan (provided by BHSF) helps with regular healthcare costs, from dental and optical appointments to therapy sessions, plus hospital in-patient and accidental injury cover. ? Little things make a difference: Fresh fruit delivered weekly, plus free tea, coffee, milk (including alternatives), filtered water, and fully equipped kitchen areas onsite. ? Seasonal flu vaccinations: Free flu vaccinations every autumn to help you stay well. ? Support when you need it: Our Employee Assistance Programme (EAP) gives you access to confidential, professional support for mental wellbeing. ? Celebrate life s milestones: Getting married or entering a civil partnership? Enjoy an additional day s leave to mark the occasion. ? Invest in your future: Our contributory pension scheme offers up to 6% employer contributions , helping you build long term financial confidence. ? A culture that connects: From team socials organised by your manager to our annual company-wide event (where life partners are welcome), we make time to celebrate together. ? Eyecare support: We ll contribute £25 towards eye tests and up to £100 towards glasses if they re needed for VDU use. Plus, eye care vouchers are available to keep your vision in check. ? Stay active for less: Save on gym memberships and take advantage of our Cycle2Work scheme to boost your fitness while reducing your carbon footprint. ? Performance based bonus: Your hard work matters. Bonuses are awarded based on business success and individual performance , giving you extra recognition for your contributions. ? Recruitment Referral Scheme: Know someone who d love Lifeplus? Refer a friend or family member and earn £750 in shopping vouchers when they join and pass probation. Sharing really does pay off!
Apr 24, 2026
Full time
Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company s business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Must be fluent in both spoken and written English. Must be fluent in both spoken and written Czech & Polish OR Czech & Slovenian. Desirable to have full professional fluency in English, Polish, Czech, and Slovenian. Passionate about delivering excellent customer service. Excellent IT skills. Knowledge of sales process and ordering systems is desirable but not essential. Excellent communication skills with both internal & external customers. Able to build good relationships at all levels with a positive and flexible approach. Able to solve problems, have initiative, and open to continuous improvement and learning. Must be positive, resilient, and adaptable to change. Shift Pattern: Monday to Friday; 08:00-16:15 Office attendance: 1 day per month in office Salary: £25,000 - £25,000 GBP What's in it for you ? Nourish your wellbeing: Every month, you ll receive three free Lifeplus products, plus 50% off anything else you d like to try. It s our way of helping you experience the products you ll be proud to talk about. ? Your growth journey - LIFE Programme: Our Customer Care Administrators take part in our structured LIFE Programme, designed to build confidence, strengthen skills, and support your career progression from day one. On completion, an additional increase of £2,000 will be added to your salary! ? Learning at your fingertips: Access our Learning Management System (LMS) with all the latest learning materials and resources whenever you need them. Grow your knowledge at your own pace. ? Peace of mind from day one: You re automatically covered by Life Assurance and Permanent Health Insurance as soon as you join. If you re ever off work long term due to illness, you ll receive 50% of your basic salary after six months, because security matters. ? Holiday that works for you: Need more time off one year? Or prefer a little extra in your pocket? You can buy or sell holiday days to suit your lifestyle. ? Exclusive colleague perks: Enjoy special discounts at leading brands and retailers, plus generous savings on Lifeplus nutritional supplements and wellbeing products. ? Support to stop smoking: Through our partnership with Camquit, we offer a fully funded smoking cessation programme, including covering recommended prescriptions. ? Everyday healthcare support: Our Health Cash Plan (provided by BHSF) helps with regular healthcare costs, from dental and optical appointments to therapy sessions, plus hospital in-patient and accidental injury cover. ? Little things make a difference: Fresh fruit delivered weekly, plus free tea, coffee, milk (including alternatives), filtered water, and fully equipped kitchen areas onsite. ? Seasonal flu vaccinations: Free flu vaccinations every autumn to help you stay well. ? Support when you need it: Our Employee Assistance Programme (EAP) gives you access to confidential, professional support for mental wellbeing. ? Celebrate life s milestones: Getting married or entering a civil partnership? Enjoy an additional day s leave to mark the occasion. ? Invest in your future: Our contributory pension scheme offers up to 6% employer contributions , helping you build long term financial confidence. ? A culture that connects: From team socials organised by your manager to our annual company-wide event (where life partners are welcome), we make time to celebrate together. ? Eyecare support: We ll contribute £25 towards eye tests and up to £100 towards glasses if they re needed for VDU use. Plus, eye care vouchers are available to keep your vision in check. ? Stay active for less: Save on gym memberships and take advantage of our Cycle2Work scheme to boost your fitness while reducing your carbon footprint. ? Performance based bonus: Your hard work matters. Bonuses are awarded based on business success and individual performance , giving you extra recognition for your contributions. ? Recruitment Referral Scheme: Know someone who d love Lifeplus? Refer a friend or family member and earn £750 in shopping vouchers when they join and pass probation. Sharing really does pay off!
We re looking for a dynamic, entrepreneurial self-starter to lead and grow commercial income at West Horsley Place. This is an exciting opportunity for a creative thinker with strong sales experience who can spot new opportunities, develop fresh ideas and turn them into successful, income-generating activity from concept through to delivery. Job Description: Commercial Income Lead Location : West Horsley Place (hybrid working considered) Reporting to: Deputy Director Hours: 0.8 Part Time Contract : Fixed-term contract (12 months) with the option to extend. We are open to a range of contract models, including freelance arrangements, annualised hours, job share or alternative part-time structures. Applicants with experience delivering events at a senior level are encouraged to propose a working arrangement that supports effective sales performance and event delivery. Working pattern : Working hours will be agreed to meet business needs, with regular evening and weekend work required to deliver events Salary : £35,000 for 0.8 Part Time (£43,750 FTE) Role purpose The Commercial Income Lead is a senior, entrepreneurial role responsible for shaping, growing and diversifying West Horsley Place s commercial income. This is a highly proactive position for a self-starter who thrives on identifying opportunity, creating new sales channels and turning ideas into deliverable, income-generating activity. The postholder will develop and lead commercial strategy while remaining closely involved in hands-on sales, client management and on-site delivery. The role oversees a broad portfolio including corporate venue hire, filming and photography, third-party commercial activity and estate partnerships. It also provides strategic oversight of weddings and private events, line-managing the Weddings & Private Events Coordinator who leads day-to-day sales and delivery in that area. Key responsibilities Commercial leadership & strategy Develop and lead a clear commercial income strategy, aligned with the Trust s charitable purpose and long-term sustainability. Identify, test and launch new sales channels, commercial products and partnerships, taking ideas from concept to implementation. Drive income growth by improving yield, diversifying offer and unlocking under-utilised assets across the house and estate. Monitor market trends and competitor activity, using insight to evolve pricing, positioning and proposition. Sales & business development Personally lead sales activity for corporate hire, filming/location hire and other non-wedding commercial use. Build and maintain strong relationships with clients, agents, production companies and partners to generate repeat business and referrals. Represent West Horsley Place confidently in commercial negotiations and external relationships. Planning & delivery Act as commercial lead for the planning and on-site delivery of non-wedding hires and events. Ensure high standards of delivery, client experience, risk management and operational coordination. Work closely with colleagues, contractors and tenants to ensure smooth delivery with minimal impact on public activity. Review performance and delivery post-event, embedding learning and continuous improvement. Filming, traders & partnerships Serve as principal contact for filming and location hire, including management of the relationship with the location agency. Oversee relationships with regular and seasonal traders and third-party hirers. Identify, negotiate and secure commercial partnerships and estate-based opportunities that align with the Trust s values and character. Weddings & private events strategic oversight Provide strategic oversight of weddings and private events to ensure alignment with wider commercial objectives. Line-manage the Weddings & Private Events Coordinator, setting priorities, supporting development and monitoring performance. Enable cross-support between weddings and other events where appropriate, while protecting the coordinator s primary focus on wedding sales and delivery. Organisational contribution Contribute to Trust-wide planning, commercial thinking and income development. Support Trust-led events and fundraising activity as required. Champion continuous improvement, new ways of working and a confident commercial culture. Undertake other reasonable duties as required. Person Specification Attributes Warm, welcoming and highly professional manner. Confident, proactive and commercially minded. Highly organised, detail-oriented and solutions-focused. Excellent relationship-builder with the ability to work positively with colleagues, volunteers, trustees, tenants, contractors and external clients. Calm under pressure, flexible and adaptable in a busy events environment. Skills and experience Essential Proven experience in commercial sales, business development or income generation (typically 3+ years). Experience of venue hire, events, hospitality or visitor-attraction environments. Strong commercial judgement, with a track record of meeting income targets. Confident people manager with line management experience. Excellent relationship-building, negotiation and client-handling skills. Highly organised, adaptable and calm under pressure. Willingness to work evenings and weekends as required. Desirable Experience working in a charity or small organisation with mixed commercial objectives. Knowledge of estate-based commercial models (tenancies, concessions, licences).
Apr 24, 2026
Full time
We re looking for a dynamic, entrepreneurial self-starter to lead and grow commercial income at West Horsley Place. This is an exciting opportunity for a creative thinker with strong sales experience who can spot new opportunities, develop fresh ideas and turn them into successful, income-generating activity from concept through to delivery. Job Description: Commercial Income Lead Location : West Horsley Place (hybrid working considered) Reporting to: Deputy Director Hours: 0.8 Part Time Contract : Fixed-term contract (12 months) with the option to extend. We are open to a range of contract models, including freelance arrangements, annualised hours, job share or alternative part-time structures. Applicants with experience delivering events at a senior level are encouraged to propose a working arrangement that supports effective sales performance and event delivery. Working pattern : Working hours will be agreed to meet business needs, with regular evening and weekend work required to deliver events Salary : £35,000 for 0.8 Part Time (£43,750 FTE) Role purpose The Commercial Income Lead is a senior, entrepreneurial role responsible for shaping, growing and diversifying West Horsley Place s commercial income. This is a highly proactive position for a self-starter who thrives on identifying opportunity, creating new sales channels and turning ideas into deliverable, income-generating activity. The postholder will develop and lead commercial strategy while remaining closely involved in hands-on sales, client management and on-site delivery. The role oversees a broad portfolio including corporate venue hire, filming and photography, third-party commercial activity and estate partnerships. It also provides strategic oversight of weddings and private events, line-managing the Weddings & Private Events Coordinator who leads day-to-day sales and delivery in that area. Key responsibilities Commercial leadership & strategy Develop and lead a clear commercial income strategy, aligned with the Trust s charitable purpose and long-term sustainability. Identify, test and launch new sales channels, commercial products and partnerships, taking ideas from concept to implementation. Drive income growth by improving yield, diversifying offer and unlocking under-utilised assets across the house and estate. Monitor market trends and competitor activity, using insight to evolve pricing, positioning and proposition. Sales & business development Personally lead sales activity for corporate hire, filming/location hire and other non-wedding commercial use. Build and maintain strong relationships with clients, agents, production companies and partners to generate repeat business and referrals. Represent West Horsley Place confidently in commercial negotiations and external relationships. Planning & delivery Act as commercial lead for the planning and on-site delivery of non-wedding hires and events. Ensure high standards of delivery, client experience, risk management and operational coordination. Work closely with colleagues, contractors and tenants to ensure smooth delivery with minimal impact on public activity. Review performance and delivery post-event, embedding learning and continuous improvement. Filming, traders & partnerships Serve as principal contact for filming and location hire, including management of the relationship with the location agency. Oversee relationships with regular and seasonal traders and third-party hirers. Identify, negotiate and secure commercial partnerships and estate-based opportunities that align with the Trust s values and character. Weddings & private events strategic oversight Provide strategic oversight of weddings and private events to ensure alignment with wider commercial objectives. Line-manage the Weddings & Private Events Coordinator, setting priorities, supporting development and monitoring performance. Enable cross-support between weddings and other events where appropriate, while protecting the coordinator s primary focus on wedding sales and delivery. Organisational contribution Contribute to Trust-wide planning, commercial thinking and income development. Support Trust-led events and fundraising activity as required. Champion continuous improvement, new ways of working and a confident commercial culture. Undertake other reasonable duties as required. Person Specification Attributes Warm, welcoming and highly professional manner. Confident, proactive and commercially minded. Highly organised, detail-oriented and solutions-focused. Excellent relationship-builder with the ability to work positively with colleagues, volunteers, trustees, tenants, contractors and external clients. Calm under pressure, flexible and adaptable in a busy events environment. Skills and experience Essential Proven experience in commercial sales, business development or income generation (typically 3+ years). Experience of venue hire, events, hospitality or visitor-attraction environments. Strong commercial judgement, with a track record of meeting income targets. Confident people manager with line management experience. Excellent relationship-building, negotiation and client-handling skills. Highly organised, adaptable and calm under pressure. Willingness to work evenings and weekends as required. Desirable Experience working in a charity or small organisation with mixed commercial objectives. Knowledge of estate-based commercial models (tenancies, concessions, licences).
Closing date: 29-04-2026 Customer Team Leader Location: The Co-operative Food, High Street, Templecombe, BA8 0JA Pay: £14.48 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts through the week and weekends, including, 5.45am-2pm, 2pm-6pm, and 6pm-10.15pm, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales This role may involve periods of independent working which we'll discuss with you at interview. We'll provide relevant safety technology, and the duration of lone working will be kept within agreed guidelines. Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Confidence to work alone in a store environment Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 24, 2026
Full time
Closing date: 29-04-2026 Customer Team Leader Location: The Co-operative Food, High Street, Templecombe, BA8 0JA Pay: £14.48 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts through the week and weekends, including, 5.45am-2pm, 2pm-6pm, and 6pm-10.15pm, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales This role may involve periods of independent working which we'll discuss with you at interview. We'll provide relevant safety technology, and the duration of lone working will be kept within agreed guidelines. Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Confidence to work alone in a store environment Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
