31ten Consulting
About us: 31ten is an agile, independent consultancy and certified B Corp. Trusted by our clients and partners, we've been named as one of the UK's Leading Management Consultancies by the Financial Times every year since 2020. We work in partnership with the public sector to make places better for the people that live, work, and learn in them. Integrity, inclusivity, social and environmental awareness are at the heart of what we do, and we collaborate with our clients to deliver sustainable change, meaningful impact, and better outcomes. Work-life balance is important to us - we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that's best for you. Whether that's part-time, condensed hours, from home or the London office, flexible working arrangements are actively supported. 31ten works across Local & Central Government, Housing & Development, Education, Health & Social Care and Blue Light Services. Our services in these sectors typically take the shape of: Customer, Digital & Technology; Strategy & Transformation; People & Change; Placemaking & Regeneration; Finance & Assets; Procurement & Partnerships; and Business Cases. About the role: Managing Consultants at 31ten are central to successful project delivery. Their work goes beyond delivering high-quality advice and outputs - they are responsible for managing delivery teams, quality and commercials, whilst being the face of the project and engaging positively with our clients. We are keen to speak to candidates who are interested in helping us to design and deliver services to the public sector, which: Promote place-based investment approaches that drive inclusive economic growth and long-term value for local communities Leverage public investment to catalyse regeneration and sustainable growth Generate long-term sustainable income streams or one-off receipts through strategic asset reviews Identify opportunities and evaluate options to drive regeneration, repurpose assets and develop new housing Supports growth ambitions through local economic strategies Develop and implement investment strategies, including investment funds, and advise on commercial opportunities Preparation of economic appraisals, impact assessments, and evaluation studies to inform strategic decision-making and prioritise projects Analyse regional and local economic conditions and trends to inform planning, investment, and regeneration priorities Facilitate partnerships between public, private, and community stakeholders to drive inclusive, sustainable economic outcomes Assess and monitor the impact of economic interventions to ensure delivery of intended outcomes for communities The points above reflect our broad-ranging mission, so we don't expect relevant experience in them all. In fact, our preferred recruits tend to have a focused CV with strong evidence of experience in some but not all areas. In this role, we'd expect you to Take responsibility for clarifying scope, planning and delivery of projects, meeting deadlines and flagging risks, tasking and managing the project team Have good commercial acumen in a consulting context and strong management of project hygiene factors, including awareness of the impact on the project and wider business performance Have a growing client network, develop strong relationships with clients through project work, and effectively influence opposite numbers at a project level Be able to design and complete a range of data analysis and convey key insights with a clear understanding of client context, relative strengths, risks and sensitivities Be a clear and effective communicator, with the ability to tailor style to the audience and client context Be a confident report writer - happy holding the pen - and confidently present your own work / findings externally and facilitate regular client engagement Have a strong understanding of the sector and market, and take a proactive approach to further development Be able to plan and manage end-to-end proposal and tender response process, preparing well-drafted responses to bid questions for senior review and directing others as required About you: A great '31tenner' is a self-starter with drive and ambition. We are looking for people who can build excellent client relationships and work collaboratively within a team environment. But above all else, you must be passionate about social impact and working with the public sector. We hire the person first, experience second, shaping the role around the individual. We recognise that every candidate's experiences and background will be different. We value a broad, diverse range of perspectives. We're keen to hear from values-driven candidates, with: Demonstrable experience in Economic Development & Growth, Finance, Investment and Policy Demonstrable experience working either for or with the public sector, specifically local or central government, in-house or in a consulting role with public sector clients Experience writing HMT Green Book Business Cases A growth mindset, regularly seeking feedback and continuous self-improvement Initiative and ownership, self-managing your time, flagging your availability and clearly communicating updates with project teams, working across multiple projects in tandem The ability to engage successfully with clients, client teams and key stakeholders and to work in a relational manner/style A demonstrable commitment to improving public sector and local government services The ability to deal with ambiguity and to navigate complex or unclear issues The ability to think analytically, systematically, and logically, breaking down complex information to enable us and our clients to better understand them Be comfortable receiving and delivering clear, constructive feedback (or prepared to embrace the uncomfortable!) An active contribution to the development of our company culture, role-modelling our values and engaging with internal initiatives and knowledge-sharing Benefits: 25 days annual leave + bank holidays Flexi bank holidays - the option to substitute religious holidays for a date that is meaningful to you The option to purchase up to 5 additional annual leave days (per year) Private healthcare package with BUPA and the ability to add family members Matched pension up to 6% of gross salary Enhanced maternity and shared parental leave Annual performance-based bonus (discretionary) Work-life balance - we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that's best for you. Whether that's part-time, condensed hours, from home or the office, flexible working arrangements are actively supported A friendly and supportive working environment with regular opportunities for collaboration, team socials and modern offices with excellent facilities for staff in a central location Annual team away day and Christmas party Opportunities to get involved in our social value programme of volunteering and pro-bono support to causes that align with our mission Continuous opportunities for career development and training, including support to pursue professional qualifications (that align to our work) Unlimited access to our online learning platform, You Can Now Salary sacrifice cycle-to-work, tech at home and electric vehicle scheme Access to our Payroll Giving scheme, enabling tax efficient donations to charities of your choice Our interview process: 1st stage - Initial phone call with our People Lead 2nd stage - Technical interview - Includes an Excel test and case study / presentation task (2hrs, virtual via Teams) with two members of the hiring team 3rd stage - Values & behaviours interview - Final meeting with two members of our Senior Leadership Team (1hr, in-person)
About us: 31ten is an agile, independent consultancy and certified B Corp. Trusted by our clients and partners, we've been named as one of the UK's Leading Management Consultancies by the Financial Times every year since 2020. We work in partnership with the public sector to make places better for the people that live, work, and learn in them. Integrity, inclusivity, social and environmental awareness are at the heart of what we do, and we collaborate with our clients to deliver sustainable change, meaningful impact, and better outcomes. Work-life balance is important to us - we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that's best for you. Whether that's part-time, condensed hours, from home or the London office, flexible working arrangements are actively supported. 31ten works across Local & Central Government, Housing & Development, Education, Health & Social Care and Blue Light Services. Our services in these sectors typically take the shape of: Customer, Digital & Technology; Strategy & Transformation; People & Change; Placemaking & Regeneration; Finance & Assets; Procurement & Partnerships; and Business Cases. About the role: Managing Consultants at 31ten are central to successful project delivery. Their work goes beyond delivering high-quality advice and outputs - they are responsible for managing delivery teams, quality and commercials, whilst being the face of the project and engaging positively with our clients. We are keen to speak to candidates who are interested in helping us to design and deliver services to the public sector, which: Promote place-based investment approaches that drive inclusive economic growth and long-term value for local communities Leverage public investment to catalyse regeneration and sustainable growth Generate long-term sustainable income streams or one-off receipts through strategic asset reviews Identify opportunities and evaluate options to drive regeneration, repurpose assets and develop new housing Supports growth ambitions through local economic strategies Develop and implement investment strategies, including investment funds, and advise on commercial opportunities Preparation of economic appraisals, impact assessments, and evaluation studies to inform strategic decision-making and prioritise projects Analyse regional and local economic conditions and trends to inform planning, investment, and regeneration priorities Facilitate partnerships between public, private, and community stakeholders to drive inclusive, sustainable economic outcomes Assess and monitor the impact of economic interventions to ensure delivery of intended outcomes for communities The points above reflect our broad-ranging mission, so we don't expect relevant experience in them all. In fact, our preferred recruits tend to have a focused CV with strong evidence of experience in some but not all areas. In this role, we'd expect you to Take responsibility for clarifying scope, planning and delivery of projects, meeting deadlines and flagging risks, tasking and managing the project team Have good commercial acumen in a consulting context and strong management of project hygiene factors, including awareness of the impact on the project and wider business performance Have a growing client network, develop strong relationships with clients through project work, and effectively influence opposite numbers at a project level Be able to design and complete a range of data analysis and convey key insights with a clear understanding of client context, relative strengths, risks and sensitivities Be a clear and effective communicator, with the ability to tailor style to the audience and client context Be a confident report writer - happy holding the pen - and confidently present your own work / findings externally and facilitate regular client engagement Have a strong understanding of the sector and market, and take a proactive approach to further development Be able to plan and manage end-to-end proposal and tender response process, preparing well-drafted responses to bid questions for senior review and directing others as required About you: A great '31tenner' is a self-starter with drive and ambition. We are looking for people who can build excellent client relationships and work collaboratively within a team environment. But above all else, you must be passionate about social impact and working with the public sector. We hire the person first, experience second, shaping the role around the individual. We recognise that every candidate's experiences and background will be different. We value a broad, diverse range of perspectives. We're keen to hear from values-driven candidates, with: Demonstrable experience in Economic Development & Growth, Finance, Investment and Policy Demonstrable experience working either for or with the public sector, specifically local or central government, in-house or in a consulting role with public sector clients Experience writing HMT Green Book Business Cases A growth mindset, regularly seeking feedback and continuous self-improvement Initiative and ownership, self-managing your time, flagging your availability and clearly communicating updates with project teams, working across multiple projects in tandem The ability to engage successfully with clients, client teams and key stakeholders and to work in a relational manner/style A demonstrable commitment to improving public sector and local government services The ability to deal with ambiguity and to navigate complex or unclear issues The ability to think analytically, systematically, and logically, breaking down complex information to enable us and our clients to better understand them Be comfortable receiving and delivering clear, constructive feedback (or prepared to embrace the uncomfortable!) An active contribution to the development of our company culture, role-modelling our values and engaging with internal initiatives and knowledge-sharing Benefits: 25 days annual leave + bank holidays Flexi bank holidays - the option to substitute religious holidays for a date that is meaningful to you The option to purchase up to 5 additional annual leave days (per year) Private healthcare package with BUPA and the ability to add family members Matched pension up to 6% of gross salary Enhanced maternity and shared parental leave Annual performance-based bonus (discretionary) Work-life balance - we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that's best for you. Whether that's part-time, condensed hours, from home or the office, flexible working arrangements are actively supported A friendly and supportive working environment with regular opportunities for collaboration, team socials and modern offices with excellent facilities for staff in a central location Annual team away day and Christmas party Opportunities to get involved in our social value programme of volunteering and pro-bono support to causes that align with our mission Continuous opportunities for career development and training, including support to pursue professional qualifications (that align to our work) Unlimited access to our online learning platform, You Can Now Salary sacrifice cycle-to-work, tech at home and electric vehicle scheme Access to our Payroll Giving scheme, enabling tax efficient donations to charities of your choice Our interview process: 1st stage - Initial phone call with our People Lead 2nd stage - Technical interview - Includes an Excel test and case study / presentation task (2hrs, virtual via Teams) with two members of the hiring team 3rd stage - Values & behaviours interview - Final meeting with two members of our Senior Leadership Team (1hr, in-person)
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Global SME Product Management - Construction Industry Lead Job Title: Director, Global SME Product Management - Construction Industry Lead Location: Europe (preference: Dublin / Lisbon / UK) Position Overview: Mastercard is a technology company in the global payments space. We connect consumers, financial institutions, merchants, governments, and businesses worldwide, enabling them to use electronic forms of payment instead of cash and checks. We use technology and data-driven insights to make electronic payments more convenient, secure, and efficient for people everywhere. Our business has a global reach-extending to more than 210 countries and territories-and continues to experience growth in a world where 85% of retail transactions are still made in cash and checks. Micro, Small, and Medium Businesses (SMEs) are a critical driver of global economic growth and represent 75% of the worldwide workforce and about 50% of the global GDP. Additionally, SMEs foster inclusion, as minorities own 45% of small businesses, and 1/3 of small businesses are women-owned. As such, SMEs have become a top priority for many governments and enterprises. Mastercard's segment strategy is based on continuing to drive growth in core products, in addition to driving additional long-term growth by developing new innovative solutions and expanding product distribution in selected industries - Construction being one of them. The successful candidate needs to have an understanding of the Construction industry to be able to customize our SME value proposition, and partner with the various Mastercard regional & global stakeholders, along with banks, acquirers, fintech & other SME service providers, to identify strategic growth opportunities, allowing us to serve better all SMEs in the Construction industry, through multiple distribution channels. Key Responsibilities: • Develop and execute a Global strategy, focused on small and medium-sized companies, to capture the cardable payment opportunity in the Construction vertical - including issuing and acceptance. • Identify and define key partners such as ISVs, marketplaces, and financial institutions, with a targeted approach to the Construction vertical, and enable them as distribution partners for Mastercard solutions. • Engage directly with key channel partners to gather feedback, drive program adoption, and act as a trusted advisor, ensuring our operational framework directly contributes to their success. • Assess and partner with global/regional/local players, focused on the Construction industry, to enhance Mastercard SME payment offer for SMEs. • Accelerate efforts to drive incremental volumes and revenues across the regions, on the Construction vertical. • Develop a dedicated value proposition to SMEs operating in the Construction industry, including domestic & cross-border flows and focusing on enabling SME card acceptance. • Provide trends, insights, and changes to the SME landscape to support our industry/segment strategy beyond card. • Collaborate with global & regional SME segment product teams on ensuring SME products and solutions are developed and enhanced with SME and non-bank distribution partners' inputs in mind and according to the SME product distribution standards. • Map the Construction ecosystem globally and identify key regions & markets to develop a pipeline to penetrate further on SME B2B payment flows, leveraging Mastercard and partners' solutions for issuing, acceptance and cross-border flows. • Partner with global government, fintech, digital partnerships and GPS teams to identify potential SME Construction use cases. • Map SME distribution partners' capabilities, product offerings, needs, and gaps to identify product synergies. • Develop the right distribution model and commercial terms, negotiate, and lead the contractual efforts with prospective partners. • Develop industry-specific use cases, playbooks, and distribution model archetypes that can be leveraged for scaling efforts. • Collaborate with colleagues to capture more SME Flows in the Construction industry. • Provide support for the sales teams in pre- and after-sales partner meetings with a detailed understanding of product features to identify and implement solutions (in partnership with the Customer Solutions Centre and the local product team). • Draft, keep and customize the SME narrative of the current go-to-market materials, such as bulletins, sales, and training materials, to support new and enhanced products in the SME Central Hub that can drive the SME Construction strategy • Maintain distribution partners' pipeline and track performance and value of efforts. • Distribution and communication of all Thought Leadership/Best Practice Sharing in the Construction and embedded finance space • SME Construction flows and industries identification to drive increased revenue and help us win new deals. • GTM/Rollout support for all new construction-related solutions, partnerships and initiatives. Product knowledge/training through certification, ensuring consistent SME B2B and embedded finance narrative across teams: for SME Product & BD Teams All About You: • Experience and knowledge of the Construction sector, in particular SME players, is needed. • Experience in financial services and payments with an understanding of competitive offerings and industry trends; international market knowledge/experience; SME banking or SME payment experience is a plus. • Experience at a top-tier management consulting firm is a strong plus. • A results-oriented mindset with a focus on driving measurable outcomes and ROI from channel partnerships. • Able to navigate conversations that are both technical and business-oriented. • Excellent writing skills and experience creating training materials, product guides, etc. • Strong B2B and embedded payments experience and understanding of SME B2B flows, i.e. accounts payable, embedded finance, trade use cases. • Able to work independently and with minimal guidance. • Self-motivated and thrives in a fast-paced environment; ready to take on stretch goals. • Flexible and creative, able to not only adapt but also thrive in a constantly changing environment with the ability to multitask and adjust to evolving responsibilities. • Ability to "storyboard" and develop visually compelling presentations with clear logic and structure. • Ability to lead initiatives from start to finish, with excellent time management and organizational skills. • Build cross-functional organizational relationships and ensure the establishment of an internal network to execute against strategy successfully. • Strong customer relationship-building and management skills that result in meeting and managing the demands of our internal and external customers. • Fluent in English. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Global SME Product Management - Construction Industry Lead Job Title: Director, Global SME Product Management - Construction Industry Lead Location: Europe (preference: Dublin / Lisbon / UK) Position Overview: Mastercard is a technology company in the global payments space. We connect consumers, financial institutions, merchants, governments, and businesses worldwide, enabling them to use electronic forms of payment instead of cash and checks. We use technology and data-driven insights to make electronic payments more convenient, secure, and efficient for people everywhere. Our business has a global reach-extending to more than 210 countries and territories-and continues to experience growth in a world where 85% of retail transactions are still made in cash and checks. Micro, Small, and Medium Businesses (SMEs) are a critical driver of global economic growth and represent 75% of the worldwide workforce and about 50% of the global GDP. Additionally, SMEs foster inclusion, as minorities own 45% of small businesses, and 1/3 of small businesses are women-owned. As such, SMEs have become a top priority for many governments and enterprises. Mastercard's segment strategy is based on continuing to drive growth in core products, in addition to driving additional long-term growth by developing new innovative solutions and expanding product distribution in selected industries - Construction being one of them. The successful candidate needs to have an understanding of the Construction industry to be able to customize our SME value proposition, and partner with the various Mastercard regional & global stakeholders, along with banks, acquirers, fintech & other SME service providers, to identify strategic growth opportunities, allowing us to serve better all SMEs in the Construction industry, through multiple distribution channels. Key Responsibilities: • Develop and execute a Global strategy, focused on small and medium-sized companies, to capture the cardable payment opportunity in the Construction vertical - including issuing and acceptance. • Identify and define key partners such as ISVs, marketplaces, and financial institutions, with a targeted approach to the Construction vertical, and enable them as distribution partners for Mastercard solutions. • Engage directly with key channel partners to gather feedback, drive program adoption, and act as a trusted advisor, ensuring our operational framework directly contributes to their success. • Assess and partner with global/regional/local players, focused on the Construction industry, to enhance Mastercard SME payment offer for SMEs. • Accelerate efforts to drive incremental volumes and revenues across the regions, on the Construction vertical. • Develop a dedicated value proposition to SMEs operating in the Construction industry, including domestic & cross-border flows and focusing on enabling SME card acceptance. • Provide trends, insights, and changes to the SME landscape to support our industry/segment strategy beyond card. • Collaborate with global & regional SME segment product teams on ensuring SME products and solutions are developed and enhanced with SME and non-bank distribution partners' inputs in mind and according to the SME product distribution standards. • Map the Construction ecosystem globally and identify key regions & markets to develop a pipeline to penetrate further on SME B2B payment flows, leveraging Mastercard and partners' solutions for issuing, acceptance and cross-border flows. • Partner with global government, fintech, digital partnerships and GPS teams to identify potential SME Construction use cases. • Map SME distribution partners' capabilities, product offerings, needs, and gaps to identify product synergies. • Develop the right distribution model and commercial terms, negotiate, and lead the contractual efforts with prospective partners. • Develop industry-specific use cases, playbooks, and distribution model archetypes that can be leveraged for scaling efforts. • Collaborate with colleagues to capture more SME Flows in the Construction industry. • Provide support for the sales teams in pre- and after-sales partner meetings with a detailed understanding of product features to identify and implement solutions (in partnership with the Customer Solutions Centre and the local product team). • Draft, keep and customize the SME narrative of the current go-to-market materials, such as bulletins, sales, and training materials, to support new and enhanced products in the SME Central Hub that can drive the SME Construction strategy • Maintain distribution partners' pipeline and track performance and value of efforts. • Distribution and communication of all Thought Leadership/Best Practice Sharing in the Construction and embedded finance space • SME Construction flows and industries identification to drive increased revenue and help us win new deals. • GTM/Rollout support for all new construction-related solutions, partnerships and initiatives. Product knowledge/training through certification, ensuring consistent SME B2B and embedded finance narrative across teams: for SME Product & BD Teams All About You: • Experience and knowledge of the Construction sector, in particular SME players, is needed. • Experience in financial services and payments with an understanding of competitive offerings and industry trends; international market knowledge/experience; SME banking or SME payment experience is a plus. • Experience at a top-tier management consulting firm is a strong plus. • A results-oriented mindset with a focus on driving measurable outcomes and ROI from channel partnerships. • Able to navigate conversations that are both technical and business-oriented. • Excellent writing skills and experience creating training materials, product guides, etc. • Strong B2B and embedded payments experience and understanding of SME B2B flows, i.e. accounts payable, embedded finance, trade use cases. • Able to work independently and with minimal guidance. • Self-motivated and thrives in a fast-paced environment; ready to take on stretch goals. • Flexible and creative, able to not only adapt but also thrive in a constantly changing environment with the ability to multitask and adjust to evolving responsibilities. • Ability to "storyboard" and develop visually compelling presentations with clear logic and structure. • Ability to lead initiatives from start to finish, with excellent time management and organizational skills. • Build cross-functional organizational relationships and ensure the establishment of an internal network to execute against strategy successfully. • Strong customer relationship-building and management skills that result in meeting and managing the demands of our internal and external customers. • Fluent in English. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
