A place to create moments that matter Location: Yorkshire, Hybrid with travel around the region and to other offices as required. Salary: £47,720 per annum Permanent, 35 hours per week, Monday Friday 9am-5pm plus on call rota. Thousands of families across the country rely on them for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Housing Manager, you ll oversee a team of Housing Officers and be responsible for driving operational performance, customer experience, and service consistency across your area. This role is all about being out there seeing, hearing, and understanding the real issues your team and customers face. You ll spend around 60% of your time on-site, whether that s in the office, out on patch, working alongside your team, or meeting with customers and partners. Your insight into the good, the bad, and the ugly will give you total visibility of how your team performs both individually and collectively, feeding directly into the success of the wider Housing Services directorate. A role centred on people Previous management experience isn t essential; they ll help you build the skills and confidence to thrive in the role. What matters most is your passion for customers, your ability to influence positive behaviours, and your commitment to developing others. Your leadership will help colleagues manage complex cases, navigate challenges, and build confidence ensuring customers across different tenures receive a consistent service. Collaboration at the heart You ll work closely with Leasehold & Homeownership Officers and other specialist roles, encouraging joined up working so customers experience one cohesive service . You ll also be part of a national network of Housing Managers , sharing best practice, discussing queries, and contributing to a culture of continuous improvement. Collaboration extends beyond this organisation too. You ll attend community events, multi agency meetings, and local partnership forums, maintaining strong relationships with the organisations that support their customers. You ll bring clarity on what your team is achieving, where support is needed, and where improvements can be made always with the goal of delivering the best possible customer experience. Salary The spot salary for this post is £47,720 per annum for applicants who fully meet the requirements of the post. If you re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. This position also qualifies for an essential car user allowance starting at £1,250 per annum. About you Good Understanding of core housing management functions. Demonstrated commitment to delivering excellent customer experience, putting customers at the heart of decision making. Ability to motivate and drive teams to deliver high performance and customer satisfaction. Confident engaging with external partners, agencies, and internal colleagues to support customers and resolve complex issues. Skilled in providing guidance, offering solutions, and supporting officers with challenging or sensitive casework. CIH Level 4 (or willingness to work towards it) Full UK driving licence and access to a vehicle is required due to the need for regular travel across the region. The successful applicant will be subject to pre employment checks, such as DBS and social media screening, before an offer is confirmed. Interviews They want your candidate experience to reflect who they are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You ll learn more about the role and team, and they ll get to know you your experience, goals, and what you bring. Planned date: 9th April via Teams. Stage 2: A Place to Show Your Strengths A role related presentation and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 15th April at their Bradford office. They aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do . They re Committed to Inclusion They believe diversity makes them stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Because this isn t just a workplace it s a place to belong . Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. REF-
Apr 16, 2026
Full time
A place to create moments that matter Location: Yorkshire, Hybrid with travel around the region and to other offices as required. Salary: £47,720 per annum Permanent, 35 hours per week, Monday Friday 9am-5pm plus on call rota. Thousands of families across the country rely on them for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Housing Manager, you ll oversee a team of Housing Officers and be responsible for driving operational performance, customer experience, and service consistency across your area. This role is all about being out there seeing, hearing, and understanding the real issues your team and customers face. You ll spend around 60% of your time on-site, whether that s in the office, out on patch, working alongside your team, or meeting with customers and partners. Your insight into the good, the bad, and the ugly will give you total visibility of how your team performs both individually and collectively, feeding directly into the success of the wider Housing Services directorate. A role centred on people Previous management experience isn t essential; they ll help you build the skills and confidence to thrive in the role. What matters most is your passion for customers, your ability to influence positive behaviours, and your commitment to developing others. Your leadership will help colleagues manage complex cases, navigate challenges, and build confidence ensuring customers across different tenures receive a consistent service. Collaboration at the heart You ll work closely with Leasehold & Homeownership Officers and other specialist roles, encouraging joined up working so customers experience one cohesive service . You ll also be part of a national network of Housing Managers , sharing best practice, discussing queries, and contributing to a culture of continuous improvement. Collaboration extends beyond this organisation too. You ll attend community events, multi agency meetings, and local partnership forums, maintaining strong relationships with the organisations that support their customers. You ll bring clarity on what your team is achieving, where support is needed, and where improvements can be made always with the goal of delivering the best possible customer experience. Salary The spot salary for this post is £47,720 per annum for applicants who fully meet the requirements of the post. If you re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. This position also qualifies for an essential car user allowance starting at £1,250 per annum. About you Good Understanding of core housing management functions. Demonstrated commitment to delivering excellent customer experience, putting customers at the heart of decision making. Ability to motivate and drive teams to deliver high performance and customer satisfaction. Confident engaging with external partners, agencies, and internal colleagues to support customers and resolve complex issues. Skilled in providing guidance, offering solutions, and supporting officers with challenging or sensitive casework. CIH Level 4 (or willingness to work towards it) Full UK driving licence and access to a vehicle is required due to the need for regular travel across the region. The successful applicant will be subject to pre employment checks, such as DBS and social media screening, before an offer is confirmed. Interviews They want your candidate experience to reflect who they are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You ll learn more about the role and team, and they ll get to know you your experience, goals, and what you bring. Planned date: 9th April via Teams. Stage 2: A Place to Show Your Strengths A role related presentation and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 15th April at their Bradford office. They aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do . They re Committed to Inclusion They believe diversity makes them stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Because this isn t just a workplace it s a place to belong . Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. REF-
A place to create moments that matter Location: North West, Hybrid with travel across the region and to other offices Salary: £47,720 per annum Contract: Permanent, 35 hours per week, Monday Friday 9am 5pm plus on call rota Thousands of families rely on them for a safe, affordable home and as the housing crisis deepens, their work matters more than ever. Their belief that everyone deserves a place to call home drives everything they do. Together, they find new ways to understand their customers, support them, and deliver positive change. If you want a career that makes a real impact, this is the place to be. About the role As a Housing Manager, you ll lead a team of Housing Officers and drive operational performance, customer experience, and consistent service across your area. Around 60% of your time will be spent on site in the office, out on patch, alongside your team, or meeting customers and partners. This visibility helps you understand challenges, spot opportunities, and shape how your team performs. A role centred on people You don t need previous management experience. What matters is your passion for customers, ability to inspire positive behaviours, and commitment to helping others grow. You ll support colleagues with complex cases, build confidence, and ensure customers across different tenures receive a consistent service. Collaboration at the heart You ll work closely with Leasehold & Homeownership Officers and specialist teams to deliver a joined up service. You ll also be part of their national Housing Manager network, sharing best practice and contributing to continuous improvement. Externally, you ll build relationships with local agencies, attend community meetings, and work with partners who support their customers. You ll bring clarity on team performance and highlight where support or improvements are needed. Salary The spot salary is £47,720 for applicants who fully meet the requirements. If you re still developing some skills, you may start 5 10% below the spot rate with support to progress. This role also includes an essential car user allowance. About you Good understanding of core housing management functions Passion for excellent customer experience Ability to motivate teams and drive high performance Confident working with partners and agencies Skilled in supporting officers with complex or sensitive casework CIH Level 4 (or willingness to work towards it) Full UK driving licence and access to a vehicle Pre employment checks (DBS and social media screening) apply Interviews They want your experience to reflect who they are a place to grow, thrive, and be you. Stage 1: A Place to Connect Introductory call with the hiring manager Planned date: 8th April via Teams Stage 2: A Place to Show Your Strengths Role related presentation plus behavioural and scenario based interview, with a Congruity Questionnaire completed beforehand Planned date: 14th April at their Burnley office A place to build a future They re ambitious and want people who want to grow with them. You ll learn new skills, shape your career, and be part of a collaborative team where your ideas matter. What you can look forward to: Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more Health & wellbeing: Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day Financial perks: Car leasing, salary sacrifice schemes, and discounts through their benefits platform Future-focused: Access to Defined Contribution and Defined Benefit pension schemes, plus life assurance Family-friendly: Enhanced parental leave and flexible working options Career development: Management training, Leadership Academy, apprenticeships, and more This is more than a job it s a place to make an impact, feel valued, and be rewarded for what you do. They believe diversity makes them stronger and are committed to creating a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments at any stage, just let them know. Please note you must already have the right to live and work in the UK, as our client does not hold a sponsorship licence. If you re looking for a place where you can make a positive difference to society, their customers, and your own future apply now. Recruitment Agencies: They work exclusively with partners on their PSL and do not accept unsolicited CVs or speculative approaches for this role. REF-
Apr 16, 2026
Full time
A place to create moments that matter Location: North West, Hybrid with travel across the region and to other offices Salary: £47,720 per annum Contract: Permanent, 35 hours per week, Monday Friday 9am 5pm plus on call rota Thousands of families rely on them for a safe, affordable home and as the housing crisis deepens, their work matters more than ever. Their belief that everyone deserves a place to call home drives everything they do. Together, they find new ways to understand their customers, support them, and deliver positive change. If you want a career that makes a real impact, this is the place to be. About the role As a Housing Manager, you ll lead a team of Housing Officers and drive operational performance, customer experience, and consistent service across your area. Around 60% of your time will be spent on site in the office, out on patch, alongside your team, or meeting customers and partners. This visibility helps you understand challenges, spot opportunities, and shape how your team performs. A role centred on people You don t need previous management experience. What matters is your passion for customers, ability to inspire positive behaviours, and commitment to helping others grow. You ll support colleagues with complex cases, build confidence, and ensure customers across different tenures receive a consistent service. Collaboration at the heart You ll work closely with Leasehold & Homeownership Officers and specialist teams to deliver a joined up service. You ll also be part of their national Housing Manager network, sharing best practice and contributing to continuous improvement. Externally, you ll build relationships with local agencies, attend community meetings, and work with partners who support their customers. You ll bring clarity on team performance and highlight where support or improvements are needed. Salary The spot salary is £47,720 for applicants who fully meet the requirements. If you re still developing some skills, you may start 5 10% below the spot rate with support to progress. This role also includes an essential car user allowance. About you Good understanding of core housing management functions Passion for excellent customer experience Ability to motivate teams and drive high performance Confident working with partners and agencies Skilled in supporting officers with complex or sensitive casework CIH Level 4 (or willingness to work towards it) Full UK driving licence and access to a vehicle Pre employment checks (DBS and social media screening) apply Interviews They want your experience to reflect who they are a place to grow, thrive, and be you. Stage 1: A Place to Connect Introductory call with the hiring manager Planned date: 8th April via Teams Stage 2: A Place to Show Your Strengths Role related presentation plus behavioural and scenario based interview, with a Congruity Questionnaire completed beforehand Planned date: 14th April at their Burnley office A place to build a future They re ambitious and want people who want to grow with them. You ll learn new skills, shape your career, and be part of a collaborative team where your ideas matter. What you can look forward to: Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more Health & wellbeing: Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day Financial perks: Car leasing, salary sacrifice schemes, and discounts through their benefits platform Future-focused: Access to Defined Contribution and Defined Benefit pension schemes, plus life assurance Family-friendly: Enhanced parental leave and flexible working options Career development: Management training, Leadership Academy, apprenticeships, and more This is more than a job it s a place to make an impact, feel valued, and be rewarded for what you do. They believe diversity makes them stronger and are committed to creating a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments at any stage, just let them know. Please note you must already have the right to live and work in the UK, as our client does not hold a sponsorship licence. If you re looking for a place where you can make a positive difference to society, their customers, and your own future apply now. Recruitment Agencies: They work exclusively with partners on their PSL and do not accept unsolicited CVs or speculative approaches for this role. REF-
Support & Integration Officer Coventry The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Coventry on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support & Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 31st March 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support & Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 16, 2026
Full time
Support & Integration Officer Coventry The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Support and Integration Officer to join them in Coventry on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £26,521 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a fantastic opportunity for an individual with experience of working with asylum seekers or refugees and providing advice and guidance, advocacy and culturally sensitive support to join a purpose-driven organisation and make a genuine difference in people's lives. You will have the chance to support individuals to navigate life in the UK and achieve their personal goals, whilst developing your own career and driving towards your professional ambitions. What's more, you'll discover a supportive and collaborative environment where you will be enabled to further your portfolio of experience across a wide range of support areas and enhance your skills in case management, advocacy and integration services. What You'll Be Doing As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK-based communities. Specifically, you will provide tailored support, advice and guidance to a designated caseload, completing assessments, developing personalised support plans and providing ongoing support across a range of areas, including housing, employment, health and education. You'll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities. Additionally, you will: - Make referrals to relevant departments and partner agencies - Maintain accurate case records and files to a high standard - Participate fully in team meetings, training, supervision, and other staff activities - Organise house meetings and carry out property and community visits What Our Client Is Looking For To be considered as a Support & Integration Officer, you will need: - Experience of working with asylum seekers or refugees in a voluntary or paid capacity - Experience of providing advice and guidance, advocacy and culturally sensitive support - Experience of creating support plans, completing needs assessments - Experience and knowledge of working with people with complex/multiple support needs - Experience and capability to support refugees in the UK - An understanding of the importance of safeguarding, in relation to working with vulnerable adults Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 31st March 2026. Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support refugees in building independent and fulfilling lives as a Support & Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Housing Officer Location: Central London, no driving licence required Job Type: Full-time, Permanent Salary: 39- 41,500k depending on experience - Our client a small housing provider in Central London are seeking a dedicated Housing Officer to join their Operations team. This role involves overseeing a patch of approximately 260 mixed tenure properties in Central London. The ideal candidate will be experienced in housing management, including estate inspections, Lettings, Voids, and low level ASB, and will possess a strong commitment to providing outstanding customer service. Day-to-Day of the Role: Oversee and manage a patch of mixed tenure properties, ensuring they are well-maintained and safe. Proactively communicate with residents through various channels including phone, email, and notice boards. Handle all housing-related matters such as tenancy, lettings, and ASB, collaborating with the dedicated income officer as needed. Conduct monthly block inspections and hold regular or as-needed residents' meetings to address any concerns or updates. Required Skills & Qualifications: Minimum of 3 years' experience in delivering housing management services. Strong experience in managing ASB escalations. Excellent communication skills, both written and verbal, with the ability to engage empathetically with residents. Proficient in MS Office (Excel, Word, PowerPoint) and capable of using complex databases and systems like CRM Dynamics. Resilient, with the ability to work under pressure and adapt to changing deadlines. Solution-focused with strong negotiation skills to resolve complex cases. Benefits: Competitive salary, negotiable based on experience. Opportunities for professional development and training. Supportive and inclusive work environment. Comprehensive benefits package including health and wellness plans. How to Apply: To apply for the Housing Officer position, please submit your CV and a cover letter detailing relevant or contact Mel This role is perfect for someone who is looking to make a significant impact in a vibrant community by providing exceptional housing management services. We look forward to receiving your application.
Apr 16, 2026
Contractor
Housing Officer Location: Central London, no driving licence required Job Type: Full-time, Permanent Salary: 39- 41,500k depending on experience - Our client a small housing provider in Central London are seeking a dedicated Housing Officer to join their Operations team. This role involves overseeing a patch of approximately 260 mixed tenure properties in Central London. The ideal candidate will be experienced in housing management, including estate inspections, Lettings, Voids, and low level ASB, and will possess a strong commitment to providing outstanding customer service. Day-to-Day of the Role: Oversee and manage a patch of mixed tenure properties, ensuring they are well-maintained and safe. Proactively communicate with residents through various channels including phone, email, and notice boards. Handle all housing-related matters such as tenancy, lettings, and ASB, collaborating with the dedicated income officer as needed. Conduct monthly block inspections and hold regular or as-needed residents' meetings to address any concerns or updates. Required Skills & Qualifications: Minimum of 3 years' experience in delivering housing management services. Strong experience in managing ASB escalations. Excellent communication skills, both written and verbal, with the ability to engage empathetically with residents. Proficient in MS Office (Excel, Word, PowerPoint) and capable of using complex databases and systems like CRM Dynamics. Resilient, with the ability to work under pressure and adapt to changing deadlines. Solution-focused with strong negotiation skills to resolve complex cases. Benefits: Competitive salary, negotiable based on experience. Opportunities for professional development and training. Supportive and inclusive work environment. Comprehensive benefits package including health and wellness plans. How to Apply: To apply for the Housing Officer position, please submit your CV and a cover letter detailing relevant or contact Mel This role is perfect for someone who is looking to make a significant impact in a vibrant community by providing exceptional housing management services. We look forward to receiving your application.
Resident Liaison Officer Manchester £14 per hour Full Time, Monday to Friday Full UK Driving Licence and own vehicle (mileage and car allowance provided) Immediate Start Temp 5 months Our client, a leading social housing contractor, is seeking a dedicated Resident Liaison Officer to join their team on a long-term temporary basis in and around Manchester. As a Resident Liaison Officer, you will play a key role in maintaining strong relationships between the company and its residents. Your primary responsibilities will involve clear and effective communication, resolve queries, and ensuring access to properties for planned works. This is an excellent opportunity for someone with strong interpersonal skills and a passion for customer service. Resident Liaison Officer Key Responsibilities: Resident Communication: Establish regular communication with residents to provide updates on project progress, schedules, and any disruptions. Handle enquiries promptly and courteously while ensuring resident concerns are effectively resolved. Coordinate appointments and ensure access for works. Resident Support: Serve as the main point of contact between residents and site teams. Offer guidance on the nature and benefits of the works being carried out, ensuring residents understand the process and feel supported throughout. Community Engagement: Organise and lead meetings, drop-in sessions, and other engagement events to encourage community participation, gather feedback, and address any concerns. Reporting and Administration: Maintain accurate records of all resident interactions and compile reports highlighting recurring issues, resident feedback, and suggested improvements. Resident Liaison Officer Requirements: Previous experience in a similar role, ideally within the housing or construction sector. Strong communication and interpersonal skills, with the ability to build rapport with a wide range of people. Calm and professional approach to conflict resolution and problem-solving. Empathy, patience, and the ability to manage sensitive situations with discretion. Understanding of housing regulations and procedures. Proficient IT skills, particularly in Microsoft Excel. Self-motivated, organised, and capable of managing a busy workload independently. Please apply online for this Resident Liaison Officer Position. To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
Apr 16, 2026
Seasonal
Resident Liaison Officer Manchester £14 per hour Full Time, Monday to Friday Full UK Driving Licence and own vehicle (mileage and car allowance provided) Immediate Start Temp 5 months Our client, a leading social housing contractor, is seeking a dedicated Resident Liaison Officer to join their team on a long-term temporary basis in and around Manchester. As a Resident Liaison Officer, you will play a key role in maintaining strong relationships between the company and its residents. Your primary responsibilities will involve clear and effective communication, resolve queries, and ensuring access to properties for planned works. This is an excellent opportunity for someone with strong interpersonal skills and a passion for customer service. Resident Liaison Officer Key Responsibilities: Resident Communication: Establish regular communication with residents to provide updates on project progress, schedules, and any disruptions. Handle enquiries promptly and courteously while ensuring resident concerns are effectively resolved. Coordinate appointments and ensure access for works. Resident Support: Serve as the main point of contact between residents and site teams. Offer guidance on the nature and benefits of the works being carried out, ensuring residents understand the process and feel supported throughout. Community Engagement: Organise and lead meetings, drop-in sessions, and other engagement events to encourage community participation, gather feedback, and address any concerns. Reporting and Administration: Maintain accurate records of all resident interactions and compile reports highlighting recurring issues, resident feedback, and suggested improvements. Resident Liaison Officer Requirements: Previous experience in a similar role, ideally within the housing or construction sector. Strong communication and interpersonal skills, with the ability to build rapport with a wide range of people. Calm and professional approach to conflict resolution and problem-solving. Empathy, patience, and the ability to manage sensitive situations with discretion. Understanding of housing regulations and procedures. Proficient IT skills, particularly in Microsoft Excel. Self-motivated, organised, and capable of managing a busy workload independently. Please apply online for this Resident Liaison Officer Position. To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Job Title: Lettings Officer (Internally this role is known as Coach (Landlord Liaison) Location : Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE Salary : £38,645 per annum Contract : Fixed Term Contract till July 2027 About the role As Landlord Liaison Coach, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. In addition, you will be managing your own caseload of homeless members and providing advice, guidance and advocacy. It s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It s a fantastic opportunity to make the role your own and shape it from the beginning. About you To be successful in this role you will need to demonstrate the following skills, experience and knowledge: Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless Experience of working with homeless people and supporting them achieve a positive housing outcome Understanding of housing law Developing, building, and maintaining relationships with key stakeholders Experience of working in a lettings and housing procurement environment Managing a caseload of homeless people and working towards case management standards Showing resilience when dealing with difficult situations A self-starter who can work on their own initiative Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay Flexible working around the core hours 10am-4pm Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Monday 4th May 2026 at 23:59 Interview date: Tuesday 12th May 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE Interview process: Competency based interview AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
Apr 16, 2026
Full time
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Job Title: Lettings Officer (Internally this role is known as Coach (Landlord Liaison) Location : Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE Salary : £38,645 per annum Contract : Fixed Term Contract till July 2027 About the role As Landlord Liaison Coach, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. In addition, you will be managing your own caseload of homeless members and providing advice, guidance and advocacy. It s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It s a fantastic opportunity to make the role your own and shape it from the beginning. About you To be successful in this role you will need to demonstrate the following skills, experience and knowledge: Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless Experience of working with homeless people and supporting them achieve a positive housing outcome Understanding of housing law Developing, building, and maintaining relationships with key stakeholders Experience of working in a lettings and housing procurement environment Managing a caseload of homeless people and working towards case management standards Showing resilience when dealing with difficult situations A self-starter who can work on their own initiative Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy Pension scheme with an employer contribution of 8.5% 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave Enhanced maternity, paternity, shared parental, and adoption pay Flexible working around the core hours 10am-4pm Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Monday 4th May 2026 at 23:59 Interview date: Tuesday 12th May 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE Interview process: Competency based interview AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 16, 2026
Contractor
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Location: Lewisham - Lewisham Road - covering Bromley, Lewisham and Southwark Salary £37,965 - £44,286 per annum pro rata Hours: 36 hours per week - flexible options considered Contract Type: Secondment for 6 months This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025 We have a rare and exciting position available for a customer-focused Neighbourhood Response click apply for full job details
Apr 16, 2026
Contractor
Location: Lewisham - Lewisham Road - covering Bromley, Lewisham and Southwark Salary £37,965 - £44,286 per annum pro rata Hours: 36 hours per week - flexible options considered Contract Type: Secondment for 6 months This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025 We have a rare and exciting position available for a customer-focused Neighbourhood Response click apply for full job details
Islington & Shoreditch Housing Association
Hackney, London
Job Title: Communications and Engagement Officer Hours: 35 hours per week Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR Salary: £41,662 Contract: Permanent If creativity is your comms superpower then you could be the person we're looking for to join our small but busy team. Take a look at the JD and if you think you've the breadth of experience and skills to fit the bill, we'd love to hear from you. Application Process Please apply with your CV and a covering letter outlining how your skills and experience match the role description and person specification, as well as expressing your motivation for applying for the role and answering the questions in the recruitment pack. You will find the JD and Recruitment pack by visiting our website via the button below. Please note: We can only accept applications from candidates with eligibility to currently work in the UK. Deadline: 9:00 am on Monday 25 May 2026 Interview: Interview in person at 102 Blackstock Road week date to be confirmed. Requirements We are currently recruiting internally and externally for the exciting role of Communications and Engagement Officer. Please apply with your CV and a covering letter telling us: - After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role? About one challenge that you've had in delivering and sustaining a long-term communications campaign, and what did you learn? What you love most about working in communications. When completing multiple tasks with competing deadlines, how do you prioritise? Anything else you want us to know about you. Other Information About ISHA We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we'll achieve nothing unless we are equally ambitious for own our people. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work. We can't be a brilliant landlord if we don't partner with brilliant colleagues. Could you be one of them and be trusted to make the difference? If this sounds exciting, we want you on our team. Please do apply. Staff Benefits We'll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years' service), eye care vouchers, a cycle to work scheme and other great benefits. We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities. Inclusion and Diversity We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do. Asking for adjustments ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us on , at or via post to 102 Blackstock Road, London, N4 2DR.
Apr 16, 2026
Full time
Job Title: Communications and Engagement Officer Hours: 35 hours per week Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR Salary: £41,662 Contract: Permanent If creativity is your comms superpower then you could be the person we're looking for to join our small but busy team. Take a look at the JD and if you think you've the breadth of experience and skills to fit the bill, we'd love to hear from you. Application Process Please apply with your CV and a covering letter outlining how your skills and experience match the role description and person specification, as well as expressing your motivation for applying for the role and answering the questions in the recruitment pack. You will find the JD and Recruitment pack by visiting our website via the button below. Please note: We can only accept applications from candidates with eligibility to currently work in the UK. Deadline: 9:00 am on Monday 25 May 2026 Interview: Interview in person at 102 Blackstock Road week date to be confirmed. Requirements We are currently recruiting internally and externally for the exciting role of Communications and Engagement Officer. Please apply with your CV and a covering letter telling us: - After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role? About one challenge that you've had in delivering and sustaining a long-term communications campaign, and what did you learn? What you love most about working in communications. When completing multiple tasks with competing deadlines, how do you prioritise? Anything else you want us to know about you. Other Information About ISHA We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we'll achieve nothing unless we are equally ambitious for own our people. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work. We can't be a brilliant landlord if we don't partner with brilliant colleagues. Could you be one of them and be trusted to make the difference? If this sounds exciting, we want you on our team. Please do apply. Staff Benefits We'll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years' service), eye care vouchers, a cycle to work scheme and other great benefits. We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities. Inclusion and Diversity We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do. Asking for adjustments ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us on , at or via post to 102 Blackstock Road, London, N4 2DR.
Private Sector Housing Officer (Enforcement) - Sussex Local Authority 45 per hour 3-Month Initial Contract Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act . The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action , including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act , ensuring policies and procedures are effectively applied Processing and enforcing HMO licensing applications Issuing Civil Penalties and preparing cases for prosecution where required Liaising with landlords, tenants, and internal departments Preparing detailed case files for tribunal or court proceedings About you: To be successful in this role, you will have: Proven experience within Private Sector Housing in a Local Authority setting Strong working knowledge of the Housing Act 2004 and HHSRS Demonstrable experience in enforcement and legal processes Familiarity with (or exposure to) the Renters Rights Act / upcoming reforms Experience managing HMO licensing and compliance The ability to manage your own caseload independently Excellent communication, organisation, and stakeholder engagement skills Contract Details Rate: 45 per hour Contract Length: Initial 3 months (potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start Date: ASAP This is a great opportunity to join a proactive Local Authority at a pivotal time of legislative change, where you'll play a key role in strengthening enforcement activity and shaping how new regulations are delivered on the ground. For more information, give me a call on (phone number removed) or email (url removed)
Apr 16, 2026
Contractor
Private Sector Housing Officer (Enforcement) - Sussex Local Authority 45 per hour 3-Month Initial Contract Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act . The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action , including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act , ensuring policies and procedures are effectively applied Processing and enforcing HMO licensing applications Issuing Civil Penalties and preparing cases for prosecution where required Liaising with landlords, tenants, and internal departments Preparing detailed case files for tribunal or court proceedings About you: To be successful in this role, you will have: Proven experience within Private Sector Housing in a Local Authority setting Strong working knowledge of the Housing Act 2004 and HHSRS Demonstrable experience in enforcement and legal processes Familiarity with (or exposure to) the Renters Rights Act / upcoming reforms Experience managing HMO licensing and compliance The ability to manage your own caseload independently Excellent communication, organisation, and stakeholder engagement skills Contract Details Rate: 45 per hour Contract Length: Initial 3 months (potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start Date: ASAP This is a great opportunity to join a proactive Local Authority at a pivotal time of legislative change, where you'll play a key role in strengthening enforcement activity and shaping how new regulations are delivered on the ground. For more information, give me a call on (phone number removed) or email (url removed)
As a Procurement Officer in the property industry, you will play a key role in managing procurement activities, ensuring value for money, and maintaining compliance with regulations. Based in Durham, this permanent position offers an exciting opportunity for professionals skilled in procurement and supply chain management. Client Details The company is a respected organisation in the Social Housing, recognised for its commitment to excellence and quality. Operating as a medium-sized enterprise, it offers hybrid working with 3 days per week in the office (flexible start and finish times). The office days would be a choice of Durham or Newcastle. Description Develop and implement procurement strategies to meet organisational goals. Manage supplier relationships to ensure quality and timely delivery of goods and services. Conduct market analysis to identify cost-saving opportunities and mitigate risks. Prepare and review contracts, ensuring compliance with relevant regulations and policies. Monitor procurement processes and maintain accurate records for auditing purposes. Collaborate with internal teams to forecast procurement needs and align with budgets. Negotiate favourable terms with suppliers to achieve value for money. Ensure adherence to ethical procurement practices within the property industry. Profile Experience in procurement within a public sector or Not for Profit environment. Knowledge of procurement processes, contract management, and supplier negotiation. An understanding of the new PA23 Public Sector Regulations. Familiarity with the property industry and its procurement requirements. Proficiency in using procurement software and systems. Strong analytical and problem-solving skills to optimise procurement strategies. A qualification in procurement, supply chain, or a related discipline is desirable. Job Offer Salary 35,500 (permanent role) Hybrid working 3 days in office (Durham or Newcastle depending which is closest), 2 days at home Full time 37 hours per week (flexible working hours) 28 days annual leave plus bank holidays Exposure to an array of contracts across a housing sector organisation
Apr 16, 2026
Full time
As a Procurement Officer in the property industry, you will play a key role in managing procurement activities, ensuring value for money, and maintaining compliance with regulations. Based in Durham, this permanent position offers an exciting opportunity for professionals skilled in procurement and supply chain management. Client Details The company is a respected organisation in the Social Housing, recognised for its commitment to excellence and quality. Operating as a medium-sized enterprise, it offers hybrid working with 3 days per week in the office (flexible start and finish times). The office days would be a choice of Durham or Newcastle. Description Develop and implement procurement strategies to meet organisational goals. Manage supplier relationships to ensure quality and timely delivery of goods and services. Conduct market analysis to identify cost-saving opportunities and mitigate risks. Prepare and review contracts, ensuring compliance with relevant regulations and policies. Monitor procurement processes and maintain accurate records for auditing purposes. Collaborate with internal teams to forecast procurement needs and align with budgets. Negotiate favourable terms with suppliers to achieve value for money. Ensure adherence to ethical procurement practices within the property industry. Profile Experience in procurement within a public sector or Not for Profit environment. Knowledge of procurement processes, contract management, and supplier negotiation. An understanding of the new PA23 Public Sector Regulations. Familiarity with the property industry and its procurement requirements. Proficiency in using procurement software and systems. Strong analytical and problem-solving skills to optimise procurement strategies. A qualification in procurement, supply chain, or a related discipline is desirable. Job Offer Salary 35,500 (permanent role) Hybrid working 3 days in office (Durham or Newcastle depending which is closest), 2 days at home Full time 37 hours per week (flexible working hours) 28 days annual leave plus bank holidays Exposure to an array of contracts across a housing sector organisation
A Housing Association is currently looking for a a Housing Administrator on a temporary basis for about 3 months Key responsibilities are as follows Resident callbacks Administration tasks Low-level rent and service charge arrears Service charge billing Fire risk actions Repairs Liaising with Housing Officers and Property Managers PAYE 17.07 Umbrella 22.57 Hybrid role, 2 days in office Essential requirements Must have a good consistent administrative background ideally in Housing Able and show experience of being able to deal with people Must be excellent on Word & Excel Must be immediately available or on short notice.
Apr 16, 2026
Seasonal
A Housing Association is currently looking for a a Housing Administrator on a temporary basis for about 3 months Key responsibilities are as follows Resident callbacks Administration tasks Low-level rent and service charge arrears Service charge billing Fire risk actions Repairs Liaising with Housing Officers and Property Managers PAYE 17.07 Umbrella 22.57 Hybrid role, 2 days in office Essential requirements Must have a good consistent administrative background ideally in Housing Able and show experience of being able to deal with people Must be excellent on Word & Excel Must be immediately available or on short notice.
A local authority agency in Ilford is seeking a Reviews Officer for a 3-month contract. This role involves conducting statutory reviews under the Housing Act 1996 and ensuring that all housing-related determinations are lawful and timely. Candidates must have proven experience in housing reviews and a comprehensive understanding of relevant housing legislation. The position offers flexible working arrangements, including one day in the office per week depending on business needs.
Apr 16, 2026
Full time
A local authority agency in Ilford is seeking a Reviews Officer for a 3-month contract. This role involves conducting statutory reviews under the Housing Act 1996 and ensuring that all housing-related determinations are lawful and timely. Candidates must have proven experience in housing reviews and a comprehensive understanding of relevant housing legislation. The position offers flexible working arrangements, including one day in the office per week depending on business needs.
NIFHA - Northern Ireland Federation of Housing Association
City, Belfast
A progressive housing association based in Belfast is looking for an experienced Capital Works Surveyor/Officer to manage its Stock Investment Programme. Responsibilities include developing short, medium, and long-term investment plans and delivering approved works. Candidates should possess a degree in Building Surveying, have at least two years of relevant experience, and strong IT and communication skills. Excellent benefits include a competitive salary, contributory pension scheme, and hybrid working options.
Apr 16, 2026
Full time
A progressive housing association based in Belfast is looking for an experienced Capital Works Surveyor/Officer to manage its Stock Investment Programme. Responsibilities include developing short, medium, and long-term investment plans and delivering approved works. Candidates should possess a degree in Building Surveying, have at least two years of relevant experience, and strong IT and communication skills. Excellent benefits include a competitive salary, contributory pension scheme, and hybrid working options.
Experience working in a housing and income collection setting Background in credit control with practical knowledge of income recovery processes Confident using housing management systems to monitor and manage accounts Solid understanding of the legal framework for housing including Pre-Action Protocols Demonstrable knowledge of welfare benefits, particularly Universal Credit and Housing Benefit Proficient in MS Office applications including Word, Excel and Outlook Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 16, 2026
Contractor
Experience working in a housing and income collection setting Background in credit control with practical knowledge of income recovery processes Confident using housing management systems to monitor and manage accounts Solid understanding of the legal framework for housing including Pre-Action Protocols Demonstrable knowledge of welfare benefits, particularly Universal Credit and Housing Benefit Proficient in MS Office applications including Word, Excel and Outlook Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Adecco is recruiting for a dedicated Homelessness Prevention and Solutions Officer to join a dynamic Housing and Regeneration team. This is an exciting opportunity to make a real difference by supporting individuals and families who are homeless or at risk of homelessness. Homelessness Prevention and Solutions Officer Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with possible extension 20.76 per hour PAYE / 27.07 per hour Umbrella - negotiable DOE Hybrid Working - 3 days per week in office, remainder remote ASAP Start IT equipment provided Key Responsibilities Work proactively with households to prevent homelessness and secure suitable housing solutions. Manage a personal caseload, creating tailored housing plans under the Homelessness Reduction Act. Provide comprehensive housing advice, including tenancy rights, financial guidance, and housing options. Liaise with landlords, housing providers, and partner agencies to negotiate solutions. Conduct home visits and deliver community-based housing surgeries. Collaborate with social services, police, and other agencies to support vulnerable applicants. What We're Looking For Strong knowledge of homelessness legislation and housing options. Experience in a busy, customer-facing environment, ideally within housing or related services. Excellent communication, negotiation, and interpersonal skills. Ability to manage caseloads, meet deadlines, and work independently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 16, 2026
Contractor
Adecco is recruiting for a dedicated Homelessness Prevention and Solutions Officer to join a dynamic Housing and Regeneration team. This is an exciting opportunity to make a real difference by supporting individuals and families who are homeless or at risk of homelessness. Homelessness Prevention and Solutions Officer Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with possible extension 20.76 per hour PAYE / 27.07 per hour Umbrella - negotiable DOE Hybrid Working - 3 days per week in office, remainder remote ASAP Start IT equipment provided Key Responsibilities Work proactively with households to prevent homelessness and secure suitable housing solutions. Manage a personal caseload, creating tailored housing plans under the Homelessness Reduction Act. Provide comprehensive housing advice, including tenancy rights, financial guidance, and housing options. Liaise with landlords, housing providers, and partner agencies to negotiate solutions. Conduct home visits and deliver community-based housing surgeries. Collaborate with social services, police, and other agencies to support vulnerable applicants. What We're Looking For Strong knowledge of homelessness legislation and housing options. Experience in a busy, customer-facing environment, ideally within housing or related services. Excellent communication, negotiation, and interpersonal skills. Ability to manage caseloads, meet deadlines, and work independently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Client Local Authority in Newham Job Title Senior Temporary Accommodation Visiting Officer Pay Rate 220 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Job Purpose To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements. Key Responsibilities Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities. Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements. Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues. Liaise with landlords, managing agents, and internal teams to address property condition issues and ensure compliance. Support the identification and investigation of abandoned or non-occupied properties, including preparing evidence where required. Respond to queries and issues raised during visits, providing advice or escalating where appropriate. Promote move-on options and provide basic advice to residents to support reduced length of stay in temporary accommodation. Ensure all activities are recorded accurately in relevant systems and contribute to performance monitoring. Work collaboratively with homelessness, procurement, and property management teams to support service delivery. Adhere to lone working procedures and follow safeguarding protocols at all times Person Specification (Summary) Experience of working in housing, temporary accommodation, or a similar front-line service. Knowledge of housing legislation, including homelessness duties and property standards (HHSRS desirable). Experience of conducting property visits/inspections and working with landlords or managing agents. Strong communication and problem-solving skills, with the ability to manage sensitive situations. Ability to work independently, manage a caseload, and prioritise workload effectively. IT literate with experience of recording accurate case notes and data. Additional Requirements Ability to travel across the borough to carry out visits. Willingness to work flexibly, including occasional out-of-hours visits if required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 16, 2026
Contractor
Client Local Authority in Newham Job Title Senior Temporary Accommodation Visiting Officer Pay Rate 220 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Job Purpose To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements. Key Responsibilities Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities. Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements. Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues. Liaise with landlords, managing agents, and internal teams to address property condition issues and ensure compliance. Support the identification and investigation of abandoned or non-occupied properties, including preparing evidence where required. Respond to queries and issues raised during visits, providing advice or escalating where appropriate. Promote move-on options and provide basic advice to residents to support reduced length of stay in temporary accommodation. Ensure all activities are recorded accurately in relevant systems and contribute to performance monitoring. Work collaboratively with homelessness, procurement, and property management teams to support service delivery. Adhere to lone working procedures and follow safeguarding protocols at all times Person Specification (Summary) Experience of working in housing, temporary accommodation, or a similar front-line service. Knowledge of housing legislation, including homelessness duties and property standards (HHSRS desirable). Experience of conducting property visits/inspections and working with landlords or managing agents. Strong communication and problem-solving skills, with the ability to manage sensitive situations. Ability to work independently, manage a caseload, and prioritise workload effectively. IT literate with experience of recording accurate case notes and data. Additional Requirements Ability to travel across the borough to carry out visits. Willingness to work flexibly, including occasional out-of-hours visits if required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Position: Housing Officer Specialist Location : Ebley Wharf, Stroud, GL5 4UB Start Date: ASAP Contract Duration: 4+ Months Working Hours: 37 hours per week, Monday to Friday Pay Rate: £100.00 Per Day Job Reference: (phone number removed) Who We Are Looking For We are seeking an experienced Housing Officer to join a busy, generic housing team. This is a hands-on, field-based role requiring a confident professional who can manage a diverse caseload, work independently, and handle complex tenancy issues. This role is fully office and patch-based (5 days per week) , so candidates must be comfortable working on-site and within the community. Job Responsibilities Tenancy Management Manage a portfolio of tenancies, ensuring compliance with tenancy agreements Conduct tenancy audits and property visits Handle general tenancy-related enquiries and casework Income & Arrears Management Monitor rent accounts and take appropriate action to recover arrears Support tenants with financial difficulties and signpost to relevant services Anti-Social Behaviour (ASB) Investigate and manage ASB cases, working closely with tenants and partners Take appropriate enforcement action where necessary Safeguarding & Support Identify and manage complex cases including hoarding and vulnerable tenants Work collaboratively with external agencies such as police, mental health services, and adult social care Customer Service & Operations Provide phone cover and respond to tenant queries in a timely manner Maintain accurate records and case notes Ensure compliance with policies and procedures Person Specification Must-Have: Proven experience as a Housing Officer within a UK Local Authority Strong background in tenancy management, rent arrears, and ASB casework Experience handling complex cases including hoarding and vulnerable tenants Ability to work independently across a housing patch Excellent communication and stakeholder management skills Experience working with partner agencies (e.g., police, social services, mental health teams) Nice-to-Have: Knowledge of housing legislation and best practice Experience in a generic housing officer role covering multiple functions Strong case management and reporting skills DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
Apr 16, 2026
Contractor
Position: Housing Officer Specialist Location : Ebley Wharf, Stroud, GL5 4UB Start Date: ASAP Contract Duration: 4+ Months Working Hours: 37 hours per week, Monday to Friday Pay Rate: £100.00 Per Day Job Reference: (phone number removed) Who We Are Looking For We are seeking an experienced Housing Officer to join a busy, generic housing team. This is a hands-on, field-based role requiring a confident professional who can manage a diverse caseload, work independently, and handle complex tenancy issues. This role is fully office and patch-based (5 days per week) , so candidates must be comfortable working on-site and within the community. Job Responsibilities Tenancy Management Manage a portfolio of tenancies, ensuring compliance with tenancy agreements Conduct tenancy audits and property visits Handle general tenancy-related enquiries and casework Income & Arrears Management Monitor rent accounts and take appropriate action to recover arrears Support tenants with financial difficulties and signpost to relevant services Anti-Social Behaviour (ASB) Investigate and manage ASB cases, working closely with tenants and partners Take appropriate enforcement action where necessary Safeguarding & Support Identify and manage complex cases including hoarding and vulnerable tenants Work collaboratively with external agencies such as police, mental health services, and adult social care Customer Service & Operations Provide phone cover and respond to tenant queries in a timely manner Maintain accurate records and case notes Ensure compliance with policies and procedures Person Specification Must-Have: Proven experience as a Housing Officer within a UK Local Authority Strong background in tenancy management, rent arrears, and ASB casework Experience handling complex cases including hoarding and vulnerable tenants Ability to work independently across a housing patch Excellent communication and stakeholder management skills Experience working with partner agencies (e.g., police, social services, mental health teams) Nice-to-Have: Knowledge of housing legislation and best practice Experience in a generic housing officer role covering multiple functions Strong case management and reporting skills DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
Contract Civic Recruitment Limited United Kingdom Posted On 13/04/2026 Job Information Work Experience 1-3 years Community & Social City Ilford Province Redbridge Postal Code IG1 Job Description 3 months contract with a local authority Job Purpose The Reviews Officer is responsible for conducting statutory reviews under the Housing Act 1996 (as amended), Homelessness Reduction Act 2017, and relevant case law. The role ensures that all review decisions relating to homelessness applications, suitability of accommodation, housing register decisions and other housing-related determinations are completed lawfully, independently, and within set timeframes. Key Duties/Accountabilities Carry out statutory reviews under section 202 of the Housing Act 1996 relating to homelessness decisions. Conduct suitability reviews of temporary accommodation, allocations decisions, discharge of duty, and other relevant housing matters. Ensure all decisions are fair, evidence-based, and compliant with legislation, regulations, and case law. Lead the review process from start to finish, including gathering evidence, requesting information, and interviewing applicants where required. Essential Experience Required Proven experience as a Housing Reviews Officer. Detailed knowledge of the Housing Act 1996 (as amended), HRA 2017, and homelessness case law. Experience preparing high-quality section 184 and 202/203 decisions. General education qualification in the related field is essential. Additional information to note Working hours: 36 hours per week 1 day in the office - this is subject to business needs We work on a bi-weekly schedule.
Apr 16, 2026
Full time
Contract Civic Recruitment Limited United Kingdom Posted On 13/04/2026 Job Information Work Experience 1-3 years Community & Social City Ilford Province Redbridge Postal Code IG1 Job Description 3 months contract with a local authority Job Purpose The Reviews Officer is responsible for conducting statutory reviews under the Housing Act 1996 (as amended), Homelessness Reduction Act 2017, and relevant case law. The role ensures that all review decisions relating to homelessness applications, suitability of accommodation, housing register decisions and other housing-related determinations are completed lawfully, independently, and within set timeframes. Key Duties/Accountabilities Carry out statutory reviews under section 202 of the Housing Act 1996 relating to homelessness decisions. Conduct suitability reviews of temporary accommodation, allocations decisions, discharge of duty, and other relevant housing matters. Ensure all decisions are fair, evidence-based, and compliant with legislation, regulations, and case law. Lead the review process from start to finish, including gathering evidence, requesting information, and interviewing applicants where required. Essential Experience Required Proven experience as a Housing Reviews Officer. Detailed knowledge of the Housing Act 1996 (as amended), HRA 2017, and homelessness case law. Experience preparing high-quality section 184 and 202/203 decisions. General education qualification in the related field is essential. Additional information to note Working hours: 36 hours per week 1 day in the office - this is subject to business needs We work on a bi-weekly schedule.
TA Compliance Officer (Level 6) Temporary Contract Job Details Client: Slough Borough Council Service Area: Regeneration, Housing and Environment - Temporary Accommodation Hours: 37 hours per week Working Pattern: Monday to Friday, 09:00 - 17:00 Start Date: 05 May 2026 End Date: 30 September 2026 Closing Date: 24 April 2026 at 12:00 Working Arrangement: Hybrid - 2 days per week in the office Location Office Base: Observatory House 25 Windsor Road Slough Berkshire SL1 2EJ Pay PAYE Rate: £19.60 per hour Job Overview Slough Borough Council is seeking an experienced TA Compliance Officer to support the Temporary Accommodation service. This role focuses on property compliance across approximately 1,500 TA units, ensuring statutory and regulatory documentation is collected, reviewed, recorded and monitored accurately. The postholder will also carry out inspections of existing and new temporary accommodation properties, investigate disrepair issues and support decision-making around property standards and suitability. You will work closely with the TA Commercial Manager on property acquisition activity and play a key role in identifying and escalating non-compliance, protecting residents and maintaining service standards. Important - Please Read Carefully This role requires direct experience in property compliance, Temporary Accommodation, housing standards or a similar housing property role. You must have experience reviewing statutory compliance documents, carrying out property inspections, identifying disrepair / non-compliance, and preparing reports or schedules of work. Applications from candidates without relevant property compliance experience are unlikely to be considered. Key Responsibilities Support delivery of the compliance programme across Temporary Accommodation properties Request and collect statutory and regulatory compliance documents including Gas Safety, EICRs, EPCs, FRAs, Legionella and HMO licensing records Review certificates for validity, accuracy and expiry dates Upload compliance documentation onto NEC and maintain accurate records Update and maintain the centralised compliance tracker Flag discrepancies, non-compliance or non-cooperation to the management team Undertake inspections of existing and new TA properties to assess standards, suitability and occupancy Investigate disrepair complaints, Member enquiries and Councillor enquiries, preparing reports and responses Prepare Schedules of Works for landlords or managing agents and follow works through to completion Record inspections and provide weekly statistics Complete suitability and audit forms with clients and upload these onto Jigsaw Update case notes on Jigsaw and NEC Carry out additional inspections following referrals from Housing Regulation, Income Recovery and other teams Essential Experience & Skills Strong experience in property compliance, ideally within Temporary Accommodation, housing or property management Good understanding of statutory compliance relating to residential property Experience dealing with non-compliant properties and escalating issues appropriately Experience carrying out property inspections and preparing written reports Experience investigating disrepair and identifying required remedial works Ability to manage and maintain accurate compliance records and trackers Strong organisational skills and attention to detail Ability to work independently and manage a varied workload across office and site-based activity Reporting To TA Commercial Manager Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto. RQ
Apr 16, 2026
Seasonal
TA Compliance Officer (Level 6) Temporary Contract Job Details Client: Slough Borough Council Service Area: Regeneration, Housing and Environment - Temporary Accommodation Hours: 37 hours per week Working Pattern: Monday to Friday, 09:00 - 17:00 Start Date: 05 May 2026 End Date: 30 September 2026 Closing Date: 24 April 2026 at 12:00 Working Arrangement: Hybrid - 2 days per week in the office Location Office Base: Observatory House 25 Windsor Road Slough Berkshire SL1 2EJ Pay PAYE Rate: £19.60 per hour Job Overview Slough Borough Council is seeking an experienced TA Compliance Officer to support the Temporary Accommodation service. This role focuses on property compliance across approximately 1,500 TA units, ensuring statutory and regulatory documentation is collected, reviewed, recorded and monitored accurately. The postholder will also carry out inspections of existing and new temporary accommodation properties, investigate disrepair issues and support decision-making around property standards and suitability. You will work closely with the TA Commercial Manager on property acquisition activity and play a key role in identifying and escalating non-compliance, protecting residents and maintaining service standards. Important - Please Read Carefully This role requires direct experience in property compliance, Temporary Accommodation, housing standards or a similar housing property role. You must have experience reviewing statutory compliance documents, carrying out property inspections, identifying disrepair / non-compliance, and preparing reports or schedules of work. Applications from candidates without relevant property compliance experience are unlikely to be considered. Key Responsibilities Support delivery of the compliance programme across Temporary Accommodation properties Request and collect statutory and regulatory compliance documents including Gas Safety, EICRs, EPCs, FRAs, Legionella and HMO licensing records Review certificates for validity, accuracy and expiry dates Upload compliance documentation onto NEC and maintain accurate records Update and maintain the centralised compliance tracker Flag discrepancies, non-compliance or non-cooperation to the management team Undertake inspections of existing and new TA properties to assess standards, suitability and occupancy Investigate disrepair complaints, Member enquiries and Councillor enquiries, preparing reports and responses Prepare Schedules of Works for landlords or managing agents and follow works through to completion Record inspections and provide weekly statistics Complete suitability and audit forms with clients and upload these onto Jigsaw Update case notes on Jigsaw and NEC Carry out additional inspections following referrals from Housing Regulation, Income Recovery and other teams Essential Experience & Skills Strong experience in property compliance, ideally within Temporary Accommodation, housing or property management Good understanding of statutory compliance relating to residential property Experience dealing with non-compliant properties and escalating issues appropriately Experience carrying out property inspections and preparing written reports Experience investigating disrepair and identifying required remedial works Ability to manage and maintain accurate compliance records and trackers Strong organisational skills and attention to detail Ability to work independently and manage a varied workload across office and site-based activity Reporting To TA Commercial Manager Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto. RQ