With the continued expansion of our award winning technical services company, Sudlows, who work throughout the UK, have a growing portfolio of projects and have a fantastic opportunity for a Audio/Visual Solutions Engineer to join our successful business. We have over 220 staff and have achieved recent growth with ongoing expansion plans. Sudlows are keen to recruit candidates who will be part of this ambition. We are an equal opportunities employer and value diversity in our workforce. Role Purpose The role of the Audio / Visual Solutions Engineer (AVSE) sits with Sudlows Smart Technology team and supports a range of activities around the design and delivery of our Audio/Visual Solutions for our customers The employee will principally be involved in the installation, configuration, commissioning and technical support of Audio/Visual systems however will also contribute to design activities such as surveying and support design documentation and well as providing site level project supervision where workload allows. The AVSE should also maintain a good knowledge of the prevalent standards and be willing to continually develop and learn in order to match and stay current with the changing pace of technology. As part of this role the employee must also maintain a working knowledge of structured cabling systems as this is a large part of the businesses offering but also it can be the foundation on which an IP based AV system will sit. Sudlows prides itself on quality of our designs and installations as well as how we engage with the customer, as a customer facing operative the Audio/Visual Solutions Engineer will be expected to provide a high level of customer service in keeping with Sudlows standards as well as proving clear and concise communication both internally and externally. The highest levels of workmanship are expected as standard as well as strict adherence to our health and safety standards. All employees are expected to be able to follow company processes relating to work generated documentation and our internal paperwork and systems. Key Responsibilities Installation and Commissioning Install AV systems including displays, projectors, audio systems, control systems, VC solutions, and structured cabling Terminate and test cabling (Cat6/6A, fibre, speaker cable, control cabling). Rack build, equipment mounting, and system interconnections. Configure AV equipment (e.g. DSPs, control processors, video conferencing systems). Perform system testing, fault finding, and troubleshooting. Commission systems to meet performance and design specifications. Produce commissioning documentation and test results. Complete witness testing and end user training. Project Supervision (Entry-Level) Supervise small AV installations or work packages on-site. Coordinate with subcontractors and internal engineers. Ensure works are delivered in line with programme and scope. Maintain site documentation (RAMS, checklists, progress updates). Liaise with clients and stakeholders during installation. Report progress, risks, and issues to project managers. Design Support Assist with AV system design including: Equipment selection, Signal flow diagrams and Rack layouts and schematics. Support senior engineers or designers in producing technical submissions. Review drawings and identify practical installation considerations. Conduct site surveys for a range of AV solutions. Provide feedback from site to improve future designs. Assist with bill of materials (BOM) preparation. Personal Specification Minimum Requirements Demonstrable knowledge of the design Audio / Visual systems across a range of technologies including but not limited to projectors, TVs, touchscreens, sound systems and amplifiers, communal presentation and meeting systems and software and meeting room integration to control the meeting room environment. Demonstrable knowledge of current and prevalent standards and licencing requirements that govern works within the Audio / Visual space. A working knowledge of structured cabling systems and active networking as the foundations of a system that supports an IP based AV installation. Experience working with industry leading manufacturers systems such as Crestron, Kramer, QSC, Biamp, Samsung and Logitech for example. Excellent attention to detail and accuracy while completing documentation in all its forms. Excellent customer facing manner. Strong fault-finding and problem-solving skills. Flexible approach to working location and times. UK Driving Licence. Desirable Requirements Manufacturer awarded training and certification in the installation and / or design of Audio / Visual systems such as Crestron, Kramer, QSC, Biamp, Samsung and Logitech for example. AVIXA CTS (or working towards). Experience in producing design drawings, schematics and proposals for AV installations. Experience in using a range of design tools such as MS Visio and CAD to support your design proposals. Proven experience and / or industry recognised training with other technologies in the intelligent building space such as, IP Security, Intelligent Lighting, HVAC and Energy Management. CSCS / ECS Card
Apr 18, 2026
Full time
With the continued expansion of our award winning technical services company, Sudlows, who work throughout the UK, have a growing portfolio of projects and have a fantastic opportunity for a Audio/Visual Solutions Engineer to join our successful business. We have over 220 staff and have achieved recent growth with ongoing expansion plans. Sudlows are keen to recruit candidates who will be part of this ambition. We are an equal opportunities employer and value diversity in our workforce. Role Purpose The role of the Audio / Visual Solutions Engineer (AVSE) sits with Sudlows Smart Technology team and supports a range of activities around the design and delivery of our Audio/Visual Solutions for our customers The employee will principally be involved in the installation, configuration, commissioning and technical support of Audio/Visual systems however will also contribute to design activities such as surveying and support design documentation and well as providing site level project supervision where workload allows. The AVSE should also maintain a good knowledge of the prevalent standards and be willing to continually develop and learn in order to match and stay current with the changing pace of technology. As part of this role the employee must also maintain a working knowledge of structured cabling systems as this is a large part of the businesses offering but also it can be the foundation on which an IP based AV system will sit. Sudlows prides itself on quality of our designs and installations as well as how we engage with the customer, as a customer facing operative the Audio/Visual Solutions Engineer will be expected to provide a high level of customer service in keeping with Sudlows standards as well as proving clear and concise communication both internally and externally. The highest levels of workmanship are expected as standard as well as strict adherence to our health and safety standards. All employees are expected to be able to follow company processes relating to work generated documentation and our internal paperwork and systems. Key Responsibilities Installation and Commissioning Install AV systems including displays, projectors, audio systems, control systems, VC solutions, and structured cabling Terminate and test cabling (Cat6/6A, fibre, speaker cable, control cabling). Rack build, equipment mounting, and system interconnections. Configure AV equipment (e.g. DSPs, control processors, video conferencing systems). Perform system testing, fault finding, and troubleshooting. Commission systems to meet performance and design specifications. Produce commissioning documentation and test results. Complete witness testing and end user training. Project Supervision (Entry-Level) Supervise small AV installations or work packages on-site. Coordinate with subcontractors and internal engineers. Ensure works are delivered in line with programme and scope. Maintain site documentation (RAMS, checklists, progress updates). Liaise with clients and stakeholders during installation. Report progress, risks, and issues to project managers. Design Support Assist with AV system design including: Equipment selection, Signal flow diagrams and Rack layouts and schematics. Support senior engineers or designers in producing technical submissions. Review drawings and identify practical installation considerations. Conduct site surveys for a range of AV solutions. Provide feedback from site to improve future designs. Assist with bill of materials (BOM) preparation. Personal Specification Minimum Requirements Demonstrable knowledge of the design Audio / Visual systems across a range of technologies including but not limited to projectors, TVs, touchscreens, sound systems and amplifiers, communal presentation and meeting systems and software and meeting room integration to control the meeting room environment. Demonstrable knowledge of current and prevalent standards and licencing requirements that govern works within the Audio / Visual space. A working knowledge of structured cabling systems and active networking as the foundations of a system that supports an IP based AV installation. Experience working with industry leading manufacturers systems such as Crestron, Kramer, QSC, Biamp, Samsung and Logitech for example. Excellent attention to detail and accuracy while completing documentation in all its forms. Excellent customer facing manner. Strong fault-finding and problem-solving skills. Flexible approach to working location and times. UK Driving Licence. Desirable Requirements Manufacturer awarded training and certification in the installation and / or design of Audio / Visual systems such as Crestron, Kramer, QSC, Biamp, Samsung and Logitech for example. AVIXA CTS (or working towards). Experience in producing design drawings, schematics and proposals for AV installations. Experience in using a range of design tools such as MS Visio and CAD to support your design proposals. Proven experience and / or industry recognised training with other technologies in the intelligent building space such as, IP Security, Intelligent Lighting, HVAC and Energy Management. CSCS / ECS Card
Bathroom Installation Manager Cambridge Up to 50k Depending on experience + Car Allowance + Bonus Elliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager to cover Cambridge and the surrounding areas. My client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Cabmbridge or the surrounding area to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include: Conducting a technical survey within the customers property to enable right first-time installation. Oversee installation teams throughout the install. Conduct regular site visits to quality check and resolve any site-based issues. Manage remedial works and warranty issues. The successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / or Salesforce would be advantageous but is not essential. My client is offering a competitive base salary of up to 50k, plus 4800 car allowance, bonus, 25 days holiday, and additional benefits including laptop, phone and extra leave for your birthday. If you have the skills and experience for this role please apply online ASAP as immediate interviews are available.
Apr 18, 2026
Full time
Bathroom Installation Manager Cambridge Up to 50k Depending on experience + Car Allowance + Bonus Elliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager to cover Cambridge and the surrounding areas. My client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Cabmbridge or the surrounding area to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include: Conducting a technical survey within the customers property to enable right first-time installation. Oversee installation teams throughout the install. Conduct regular site visits to quality check and resolve any site-based issues. Manage remedial works and warranty issues. The successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / or Salesforce would be advantageous but is not essential. My client is offering a competitive base salary of up to 50k, plus 4800 car allowance, bonus, 25 days holiday, and additional benefits including laptop, phone and extra leave for your birthday. If you have the skills and experience for this role please apply online ASAP as immediate interviews are available.
Shift Pattern: Monday till Friday Fixed term contract for 12 months Pay Rate: 14.30 per hour Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our Warrington site is also known as the Italian centre of excellence, recent expansion and investment make this site a state-of-the-art manufacturing unit! We produce high quality Italian ready meals for both Tesco & Co-Op What you'll be doing At Greencore Warrington, we are currently recruiting a Cook on temporary contract for maternity cover 12 months to provide an efficient service within our on-site restaurant. You will ensure high standards of customer satisfaction and that cleaning standards are met and will assist the Catering Manager in their daily duties Task will involve: Prepare menu, cook and present dishes following good standards Ensure kitchen is clean and follow food/hygiene regulations Stock monitoring and ordering Follow budget set by the Restaurant Manager and minimizing wastage Supporting the team during dedicated events and additional catering requests Developing menu plans What we're looking for Full training will be provided if successful in this role but are looking for the following knowledge and experience: Previous experience in a prep cook or similar role is advantageous Understanding of food safety and sanitation practices Ability to work efficiently in a fast-paced kitchen environment Strong organisational skills with attention to detail Excellent communication skills and a team player attitude Flexibility to adapt to changing priorities and tasks At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make everyday taste better. Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. We're not all the same at Greencore and our differences help us to make everyday taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Please note due to high numbers of applications this role maybe closed before the posted closing date.
Apr 18, 2026
Seasonal
Shift Pattern: Monday till Friday Fixed term contract for 12 months Pay Rate: 14.30 per hour Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our Warrington site is also known as the Italian centre of excellence, recent expansion and investment make this site a state-of-the-art manufacturing unit! We produce high quality Italian ready meals for both Tesco & Co-Op What you'll be doing At Greencore Warrington, we are currently recruiting a Cook on temporary contract for maternity cover 12 months to provide an efficient service within our on-site restaurant. You will ensure high standards of customer satisfaction and that cleaning standards are met and will assist the Catering Manager in their daily duties Task will involve: Prepare menu, cook and present dishes following good standards Ensure kitchen is clean and follow food/hygiene regulations Stock monitoring and ordering Follow budget set by the Restaurant Manager and minimizing wastage Supporting the team during dedicated events and additional catering requests Developing menu plans What we're looking for Full training will be provided if successful in this role but are looking for the following knowledge and experience: Previous experience in a prep cook or similar role is advantageous Understanding of food safety and sanitation practices Ability to work efficiently in a fast-paced kitchen environment Strong organisational skills with attention to detail Excellent communication skills and a team player attitude Flexibility to adapt to changing priorities and tasks At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make everyday taste better. Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. We're not all the same at Greencore and our differences help us to make everyday taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Please note due to high numbers of applications this role maybe closed before the posted closing date.
Are you a HR professional, seeking your next contract in the West Midlands? My client has an immediate opportunity for an Assistant HR Business Partner to join their team on a Fixed Term basis. The successful applicant will support assigned business areas with high quality, values led HR services. This is a great opportunity for an experienced HR professional who enjoys being close to the operational front line, delivering practical support while contributing to wider people initiatives and continuous improvement. Responsibilities: Provide high quality, legally compliant, values led HR support to assigned business areas, ensuring day to day people processes are delivered efficiently and compliantly. Work closely with HR Business Partners to support the delivery of People Plans, sharing operational insight to inform decision making and service improvements. Manage day to day employee relations casework, providing consistent, timely and pragmatic advice to managers. Support a range of people processes including recruitment, payroll and benefits, and colleague experience, identifying opportunities for improvement. Communicate clearly and confidently with managers and colleagues, tailoring your approach to suit different audiences and situations. Use HR data to monitor case progress, identify trends and support reporting that enables informed action. Contribute to workforce and capability initiatives, including organisational design and change activity where required. Support the local application and impact of AI enabled service transformation within HR services. Requirements: Working towards or holding CIPD Level 5 (or equivalent experience). Good HR knowledge and employment law application skills with proven capability in managing employee relations casework. Experience supporting recruitment activity and ensuring people processes are followed consistently and compliantly. Experience interpreting and applying HR policies, working with people data and maintaining high standards of confidentiality and professionalism. Educated to A level (or equivalent), with a full UK driving licence. To apply, please attach a copy of your CV
Apr 18, 2026
Contractor
Are you a HR professional, seeking your next contract in the West Midlands? My client has an immediate opportunity for an Assistant HR Business Partner to join their team on a Fixed Term basis. The successful applicant will support assigned business areas with high quality, values led HR services. This is a great opportunity for an experienced HR professional who enjoys being close to the operational front line, delivering practical support while contributing to wider people initiatives and continuous improvement. Responsibilities: Provide high quality, legally compliant, values led HR support to assigned business areas, ensuring day to day people processes are delivered efficiently and compliantly. Work closely with HR Business Partners to support the delivery of People Plans, sharing operational insight to inform decision making and service improvements. Manage day to day employee relations casework, providing consistent, timely and pragmatic advice to managers. Support a range of people processes including recruitment, payroll and benefits, and colleague experience, identifying opportunities for improvement. Communicate clearly and confidently with managers and colleagues, tailoring your approach to suit different audiences and situations. Use HR data to monitor case progress, identify trends and support reporting that enables informed action. Contribute to workforce and capability initiatives, including organisational design and change activity where required. Support the local application and impact of AI enabled service transformation within HR services. Requirements: Working towards or holding CIPD Level 5 (or equivalent experience). Good HR knowledge and employment law application skills with proven capability in managing employee relations casework. Experience supporting recruitment activity and ensuring people processes are followed consistently and compliantly. Experience interpreting and applying HR policies, working with people data and maintaining high standards of confidentiality and professionalism. Educated to A level (or equivalent), with a full UK driving licence. To apply, please attach a copy of your CV
Hours per week: 37.5 hours per week Shift Pattern: Monday to Friday 9am - 5pm Work Base: Office Based We have an exciting opportunity available within our Warwickshire Young People Services for the role of Service Manager. In this role, you will lead and oversee our accommodation sites based in Rugby and Nuneaton, ensuring the delivery of high-quality, person-centred support to individuals with compl click apply for full job details
Apr 18, 2026
Full time
Hours per week: 37.5 hours per week Shift Pattern: Monday to Friday 9am - 5pm Work Base: Office Based We have an exciting opportunity available within our Warwickshire Young People Services for the role of Service Manager. In this role, you will lead and oversee our accommodation sites based in Rugby and Nuneaton, ensuring the delivery of high-quality, person-centred support to individuals with compl click apply for full job details
Senior Cost Manager/QS Role Overview We are seeking a Senior Cost Manager to deliver high-quality cost management services across a range of construction projects, providing robust commercial advice and leadership. Responsibilities Prepare cost plans and estimates across all project stages Undertake measurement and quantification Support procurement and tender processes Manage valuations, variations and click apply for full job details
Apr 18, 2026
Full time
Senior Cost Manager/QS Role Overview We are seeking a Senior Cost Manager to deliver high-quality cost management services across a range of construction projects, providing robust commercial advice and leadership. Responsibilities Prepare cost plans and estimates across all project stages Undertake measurement and quantification Support procurement and tender processes Manage valuations, variations and click apply for full job details
Job Title: First Line Support Manager Location: Winchester with a minimum of 3 days on-site Salary: £33,000 and a discretionary bonus We're Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more efficient support that helps people live independently with our smart home monitoring solution. Our system uses a range of discreet, non-intrusive wireless sensors that monitor key patterns such as movement, door activity, temperature, light levels, and daily routines without cameras or microphones. With families living further apart, and pressures on the care sector continuing to rise, our goal is to provide the most effective Activity Monitoring System on the market, one that supports improving outcomes, reducing risk, optimising resources, and enabling people to remain independent for longer. The Canary Care system helps families and professional care teams make confident, evidence-based decisions. It removes guesswork, highlights change in behaviour and provides reassurance when everything is stable, while also identifying where additional support may be needed. By bridging the gap between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a First Line Support Manager you will elevate the customer support experience across both software and hardware products. This is a hands-on, process-focused role that ensures customers receive fast, effective, and empathetic help whenever they need it. You'll be the heartbeat of our support function, managing ticket workflows, maintaining service levels and ensuring every interaction increases trust in the Canary Care brand. You'll work closely with internal teams including engineering, customer success and operations as a key part in maintaining stability, consistency, and high-quality service during a pivotal moment for the business. What You'll Be Doing Oversee and optimise first-line support workflows to ensure fast, accurate, and empathetic responses Maintain and improve service levels, ensuring customers feel supported and informed Act as the central coordination point for escalations, incidents, and cross-team communication Work closely with engineering and product teams to ensure customer feedback drives continuous improvement Provide clarity on ticket priorities and what's "live" across the support landscape Help shape support processes, documentation, and best practices Who Are We Looking For? You will have experience working within a customer support, service desk, or technical support environment, with a strong understanding of ticketing systems, workflows, and service level management. Your excellent communication skills will allow you to translate technical issues into clear language, and bring a calm, structured approach to incident coordination and escalation handling. You'll have genuine passion for improving processes and delivering exceptional customer experiences, along with the ability to collaborate effectively across internal teams. Your role might involve having access to some sensitive information, so you'll most likely need to go through some enhanced security vetting. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! (FYI Benefits available from your first day!) Bonus Scheme - made up of a business element and demonstrating our three core values, Smart, Fairness and Sustainability. Skills Development - we want our staff to build up and grow their careers with us. To help with this we offer training to help you achieve your goals. Giveaways! - we run regular competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time to recharge our batteries. Our staff have 25 days annual leave plus bank holidays to help make this happen. Wellbeing App - your wellbeing is very important to us, we provide access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - we know taking care of yourself costs. So, we partner with BHSF on a cashback scheme that provides money back on services such as dental, eye care and treatments including MRI scans and diagnostics health consultations. This can also be enhanced to cover your partner and children. Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay twice your annual salary to your designated next of kin, so they don't have to worry about costs at such a distressing time. Pension - Saving for retirement is essential; we contribute 4% of your salary when you contribute 5%. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Apr 18, 2026
Full time
Job Title: First Line Support Manager Location: Winchester with a minimum of 3 days on-site Salary: £33,000 and a discretionary bonus We're Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more efficient support that helps people live independently with our smart home monitoring solution. Our system uses a range of discreet, non-intrusive wireless sensors that monitor key patterns such as movement, door activity, temperature, light levels, and daily routines without cameras or microphones. With families living further apart, and pressures on the care sector continuing to rise, our goal is to provide the most effective Activity Monitoring System on the market, one that supports improving outcomes, reducing risk, optimising resources, and enabling people to remain independent for longer. The Canary Care system helps families and professional care teams make confident, evidence-based decisions. It removes guesswork, highlights change in behaviour and provides reassurance when everything is stable, while also identifying where additional support may be needed. By bridging the gap between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a First Line Support Manager you will elevate the customer support experience across both software and hardware products. This is a hands-on, process-focused role that ensures customers receive fast, effective, and empathetic help whenever they need it. You'll be the heartbeat of our support function, managing ticket workflows, maintaining service levels and ensuring every interaction increases trust in the Canary Care brand. You'll work closely with internal teams including engineering, customer success and operations as a key part in maintaining stability, consistency, and high-quality service during a pivotal moment for the business. What You'll Be Doing Oversee and optimise first-line support workflows to ensure fast, accurate, and empathetic responses Maintain and improve service levels, ensuring customers feel supported and informed Act as the central coordination point for escalations, incidents, and cross-team communication Work closely with engineering and product teams to ensure customer feedback drives continuous improvement Provide clarity on ticket priorities and what's "live" across the support landscape Help shape support processes, documentation, and best practices Who Are We Looking For? You will have experience working within a customer support, service desk, or technical support environment, with a strong understanding of ticketing systems, workflows, and service level management. Your excellent communication skills will allow you to translate technical issues into clear language, and bring a calm, structured approach to incident coordination and escalation handling. You'll have genuine passion for improving processes and delivering exceptional customer experiences, along with the ability to collaborate effectively across internal teams. Your role might involve having access to some sensitive information, so you'll most likely need to go through some enhanced security vetting. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! (FYI Benefits available from your first day!) Bonus Scheme - made up of a business element and demonstrating our three core values, Smart, Fairness and Sustainability. Skills Development - we want our staff to build up and grow their careers with us. To help with this we offer training to help you achieve your goals. Giveaways! - we run regular competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time to recharge our batteries. Our staff have 25 days annual leave plus bank holidays to help make this happen. Wellbeing App - your wellbeing is very important to us, we provide access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - we know taking care of yourself costs. So, we partner with BHSF on a cashback scheme that provides money back on services such as dental, eye care and treatments including MRI scans and diagnostics health consultations. This can also be enhanced to cover your partner and children. Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay twice your annual salary to your designated next of kin, so they don't have to worry about costs at such a distressing time. Pension - Saving for retirement is essential; we contribute 4% of your salary when you contribute 5%. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
Apr 18, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
You will be working within Galop's specialist advocacy services, providing support to LGBT victims and survivors of abuse and violence in the UK. You will work within the advocacy team to deliver advice, support, and advocacy to thousands of LGBT victims and survivors of interpersonal abuse and violence each year. You will work directly with LGBT victims/survivors and hold responsibility for part of the operational team management. Your work will focus on needs across all specialisms within Galop: domestic abuse, sexual violence, hate crime, so-called honour-based abuse and conversion practices as they pertain to children and young people. You will be empathetic and thoughtful in your approach to understanding clients' needs, while remaining boundaried and mindful of self-care. You will manage a small number of specialist young people's advocates providing needs-led support, information and advocacy to LGBT victims and survivors. You will also be responsible for scheduling team meetings and reflective spaces and support in chairing these spaces. You will support with ensuring the needs of the wider Children and Young People's (CYP) team are understood and opportunities for them to develop their practice are created. As Team Lead, you may also be the first point of contact that many LGBT victims and survivors of abuse and violence have within the National Advocacy and Support team. You will be partly responsible for triaging new referrals that come into service from across the UK and allocating them to the Children and Young People's team. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community. This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement. For more information on this role please download the attached job description. Location We will consider applicants based across the UK. For remote applicants, this role will be home-based with occasional travel to our London office and across the UK, attending our London offices once per month. For London-based applicants, this role will be Hybrid, working from our London offices two days a week. Hours Full time (35 hours per week) Contract Fixed term until 31 September 2026 Line manages CYP Advocates Reports to CYP Advocacy and Support Manager Salary London: £39,521.00 per year (Including London Weighting) Outside of London: £35,224.75 per year Closing Date Applications should be submitted by 10:00am on 14 th May 2026. First round interviews will be held on 26 th and 28 th May 2026. REF-
Apr 18, 2026
Full time
You will be working within Galop's specialist advocacy services, providing support to LGBT victims and survivors of abuse and violence in the UK. You will work within the advocacy team to deliver advice, support, and advocacy to thousands of LGBT victims and survivors of interpersonal abuse and violence each year. You will work directly with LGBT victims/survivors and hold responsibility for part of the operational team management. Your work will focus on needs across all specialisms within Galop: domestic abuse, sexual violence, hate crime, so-called honour-based abuse and conversion practices as they pertain to children and young people. You will be empathetic and thoughtful in your approach to understanding clients' needs, while remaining boundaried and mindful of self-care. You will manage a small number of specialist young people's advocates providing needs-led support, information and advocacy to LGBT victims and survivors. You will also be responsible for scheduling team meetings and reflective spaces and support in chairing these spaces. You will support with ensuring the needs of the wider Children and Young People's (CYP) team are understood and opportunities for them to develop their practice are created. As Team Lead, you may also be the first point of contact that many LGBT victims and survivors of abuse and violence have within the National Advocacy and Support team. You will be partly responsible for triaging new referrals that come into service from across the UK and allocating them to the Children and Young People's team. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community. This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement. For more information on this role please download the attached job description. Location We will consider applicants based across the UK. For remote applicants, this role will be home-based with occasional travel to our London office and across the UK, attending our London offices once per month. For London-based applicants, this role will be Hybrid, working from our London offices two days a week. Hours Full time (35 hours per week) Contract Fixed term until 31 September 2026 Line manages CYP Advocates Reports to CYP Advocacy and Support Manager Salary London: £39,521.00 per year (Including London Weighting) Outside of London: £35,224.75 per year Closing Date Applications should be submitted by 10:00am on 14 th May 2026. First round interviews will be held on 26 th and 28 th May 2026. REF-
Flexible Workforce Solutions Ltd
Lamlash, Isle Of Arran
Head Chef - Independent Coastal Hotel with Strong Community Roots £17.50 per hour OTE £50,000 Approx. £3,000 TRONC Live in accommodation available at no charge A vibrant hotel restaurant with a strong local following, set within a thriving tourist destination. An opportunity to lead a quality driven kitchen with genuine scope to elevate and evolve the food offering. With up to 80 covers at dinner and 40 at lunch , the kitchen is well positioned for further growth as the lunch trade develops. This is a hands on leadership role reporting directly to a supportive General Manager (a former Head Chef), working with owners who bring extensive hospitality expertise and a forward looking approach to future projects. You will join an established brigade of local staff, where strong leadership, high standards, and a collaborative spirit are essential. Why This Role Is Different Live in accommodation provided at no cost , offering a seamless relocation. A well established venue with busy tourist trade and strong reputation. Owners are experienced hospitality professionals with a long term vision. Opportunity to influence evolving menus, including new lunch concepts and seasonal specials . Be part of a close knit community and a team that supports one another across events and peak seasons. Package Salary: £17.50 per hour (OTE £50,000 , plus approx. £3,000 TRONC ) Accommodation: Live in available; four rooms with shared kitchen, lounge and bathroom, provided free of charge Benefits: Healthcare scheme, pension, 50% discount on food and drink , 50% family stays , possible reimbursement for travel for trial shift The Role Lead and inspire an 18 person kitchen team across a busy, quality focused service. Maintain consistency, GP targets (low 70s), and high standards of cleanliness and organisation. Deliver seasonal menus , daily specials, and accessible à la carte dishes. Support the development of new lunch offerings and contribute to year round events. Ensure smooth service across key stations, including starters, desserts, larder, frier, pizza, and KP support. Uphold excellent food safety standards, including Level 3 food safety as a minimum requirement. About You Ambitious, energetic and capable of holding your own in a busy kitchen . Minimum 2 years' experience and confident managing all aspects of service and prep. Community minded, personable, and able to integrate with a largely local team. Strong organisational skills and attention to paperwork, compliance and cleanliness. Thrives in a busy environment with seasonal fluctuations and a supportive, collaborative culture. This is a rare opportunity to take ownership of a respected operation, shape its future direction, and become part of a welcoming community in a beautiful coastal destination. Flexible Workforce Solutions are acting as the recruiter for this role and not the direct employer. There are no Visa Sponsorship opportunities for this role and you will need to demonstrate your Right to Work in the UK.
Apr 18, 2026
Full time
Head Chef - Independent Coastal Hotel with Strong Community Roots £17.50 per hour OTE £50,000 Approx. £3,000 TRONC Live in accommodation available at no charge A vibrant hotel restaurant with a strong local following, set within a thriving tourist destination. An opportunity to lead a quality driven kitchen with genuine scope to elevate and evolve the food offering. With up to 80 covers at dinner and 40 at lunch , the kitchen is well positioned for further growth as the lunch trade develops. This is a hands on leadership role reporting directly to a supportive General Manager (a former Head Chef), working with owners who bring extensive hospitality expertise and a forward looking approach to future projects. You will join an established brigade of local staff, where strong leadership, high standards, and a collaborative spirit are essential. Why This Role Is Different Live in accommodation provided at no cost , offering a seamless relocation. A well established venue with busy tourist trade and strong reputation. Owners are experienced hospitality professionals with a long term vision. Opportunity to influence evolving menus, including new lunch concepts and seasonal specials . Be part of a close knit community and a team that supports one another across events and peak seasons. Package Salary: £17.50 per hour (OTE £50,000 , plus approx. £3,000 TRONC ) Accommodation: Live in available; four rooms with shared kitchen, lounge and bathroom, provided free of charge Benefits: Healthcare scheme, pension, 50% discount on food and drink , 50% family stays , possible reimbursement for travel for trial shift The Role Lead and inspire an 18 person kitchen team across a busy, quality focused service. Maintain consistency, GP targets (low 70s), and high standards of cleanliness and organisation. Deliver seasonal menus , daily specials, and accessible à la carte dishes. Support the development of new lunch offerings and contribute to year round events. Ensure smooth service across key stations, including starters, desserts, larder, frier, pizza, and KP support. Uphold excellent food safety standards, including Level 3 food safety as a minimum requirement. About You Ambitious, energetic and capable of holding your own in a busy kitchen . Minimum 2 years' experience and confident managing all aspects of service and prep. Community minded, personable, and able to integrate with a largely local team. Strong organisational skills and attention to paperwork, compliance and cleanliness. Thrives in a busy environment with seasonal fluctuations and a supportive, collaborative culture. This is a rare opportunity to take ownership of a respected operation, shape its future direction, and become part of a welcoming community in a beautiful coastal destination. Flexible Workforce Solutions are acting as the recruiter for this role and not the direct employer. There are no Visa Sponsorship opportunities for this role and you will need to demonstrate your Right to Work in the UK.
Technical Director - Civil Engineering page is loaded Technical Director - Civil Engineeringlocations: GB.London.Nova North: GB.Newcastle upon Tyne.Albany Court: GB.Manchester.Piccadilly: GB.Epsom.Woodcote Grove: GB.Cambridge.Wellbrook Courttime type: Full timeposted on: Posted Yesterdayjob requisition id: R-151019 Job Description Overview Shape the Future of our cities and environments. The Design & Advanced Technology (D&AT) Practice of AtkinsRéalis is seeking a Technical Director for Civil Engineering to join our team in the UK. We are looking for an energetic and experienced Civil Engineer that can both lead as technical expert in civil design and driving forward business results.AtkinsRéalis specialise in all aspects of civil engineering within the Land Development Sector for significant infrastructure projects in the UK and internationally. Civil Engineering project opportunities also stretch to other sectors such as nuclear energy, defence, and water infrastructure projects. We're committed to providing industry-leading engineering solutions right through the project lifecycle from feasibility to commissioning, with value added through client-side support as well as construction phases.As a key member of our technical leadership team, you'll play a vital role in shaping and delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects for our Land Development projects - projects like Sizewell C, Ministry of Defence Programmes, Net Zero and Renewable Energy Projects, Homes England, Revantage UK, MADE Partnership, and more. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.By providing technical leadership across the organisation you'll drive results, by contributing to functional strategy, influencing senior stakeholders, and leading within the civil group and multidisciplinary project teams, to deliver measurable outcomes. In this role, you will set direction for complex, high-impact projects and initiatives, anticipate business and regulatory challenges or changes, and develop innovative solutions and offerings that move the business forward.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally. We also know that different people have different priorities, which is why we're here to support you with whatever you need.Being a Technical Director with us involves UK wide travel. We offer hybrid working which involves 3 days per week travel/office based. This position can be based at any of our main locations: Epsom, London, Bristol, Exeter, Birmingham, Manchester, Newcastle, or Glasgow. It can also be based in our other offices but may require additional travel to main locations as needed: Peterborough, Cambridge, Cardiff, Swansea, Derby, Leeds, Belfast, Edinburgh. Your roleAs a Civil Engineering Technical Director in the D&AT Practice, the successful candidate would have the following responsibilities: Provide Technical Leadership within discipline for the national D&AT practice and influence D&AT Practice wide initiatives and recommend best practices to improve internal process and services. Serve as a recognised expert and technical authority in Civil Engineering across the D&AT Practice and wider AtkinsRéalis business. Provide visible representation of your and AtkinsRéalis' Civil Engineering technical expertise to our current and prospective clients. Collaborate with stakeholders at all levels, including internal and external clients, operational staff, project teams, or external stakeholders. Recommend and drive improvements to processes, services, and technical practices while ensuring robust engineering governance is consistently upheld. Oversee technical input into bid proposals, defining the delivery strategy and working with cross functional teams to prepare high quality, compliant, competitive submissions. Proactively identify opportunities for cross selling and business growth, using commercial insight to strengthen and expand client relationships and selling our value proposition to clients. Grow, develop, and manage the Civil Engineering capability within the national practice, supporting talent development and succession planning. Anticipate emerging business, regulatory, and technology challenges, identifying risks and opportunities early and advising senior leadership. Provide strategic oversight across multiple complex, multidisciplinary projects, ensuring technical excellence, safe delivery, and alignment with client and practice objectives. Work independently even in the most challenging situations. Act as the point of escalation for the most complex technical matters and exercise personal judgement to find solutions. About you The ideal candidate would be a well-rounded and versatile individual who exemplifies the following key skills and attributes: A degree in Civil Engineering or equivalent. Chartered Civil Engineer. Extensive experience in progressively senior technical roles, including significant leadership of complex, high risk, cross disciplinary projects and programmes. Nationally or international recognised subject matter expertise in utilities, drainage, paved and unpaved surfaces, access and accessibility, earthworks and construction logistics. Experience in the Energy or Defence markets is beneficial. Takes broad perspective to identify innovative solutions, challenges the status quo. Comprehensive knowledge and expertise in civil engineering including drainage, utilities, pavements and earthworks with experience across all design phases including construction. Expert knowledge of current design codes and standards as well as industry best practices, including CDM Regulations. Champion continuous improvement, driving enhancements to processes, services, technical standards, and innovation across the practice. Commercially astute, with experience shaping winning proposals and driving practice or business growth. Demonstrates strong communication skills, with the ability to convey complex ideas with clarity, anticipating challenges and persuading senior stakeholders to adopt new perspectives, and navigate diverse, international and cross-cultural delivery. A proactive, highly motivated mindset with a collaborative approach to drive teamwork and shared success across projects and the wider AtkinsRéalis D&AT practice. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will
Apr 18, 2026
Full time
Technical Director - Civil Engineering page is loaded Technical Director - Civil Engineeringlocations: GB.London.Nova North: GB.Newcastle upon Tyne.Albany Court: GB.Manchester.Piccadilly: GB.Epsom.Woodcote Grove: GB.Cambridge.Wellbrook Courttime type: Full timeposted on: Posted Yesterdayjob requisition id: R-151019 Job Description Overview Shape the Future of our cities and environments. The Design & Advanced Technology (D&AT) Practice of AtkinsRéalis is seeking a Technical Director for Civil Engineering to join our team in the UK. We are looking for an energetic and experienced Civil Engineer that can both lead as technical expert in civil design and driving forward business results.AtkinsRéalis specialise in all aspects of civil engineering within the Land Development Sector for significant infrastructure projects in the UK and internationally. Civil Engineering project opportunities also stretch to other sectors such as nuclear energy, defence, and water infrastructure projects. We're committed to providing industry-leading engineering solutions right through the project lifecycle from feasibility to commissioning, with value added through client-side support as well as construction phases.As a key member of our technical leadership team, you'll play a vital role in shaping and delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects for our Land Development projects - projects like Sizewell C, Ministry of Defence Programmes, Net Zero and Renewable Energy Projects, Homes England, Revantage UK, MADE Partnership, and more. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.By providing technical leadership across the organisation you'll drive results, by contributing to functional strategy, influencing senior stakeholders, and leading within the civil group and multidisciplinary project teams, to deliver measurable outcomes. In this role, you will set direction for complex, high-impact projects and initiatives, anticipate business and regulatory challenges or changes, and develop innovative solutions and offerings that move the business forward.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally. We also know that different people have different priorities, which is why we're here to support you with whatever you need.Being a Technical Director with us involves UK wide travel. We offer hybrid working which involves 3 days per week travel/office based. This position can be based at any of our main locations: Epsom, London, Bristol, Exeter, Birmingham, Manchester, Newcastle, or Glasgow. It can also be based in our other offices but may require additional travel to main locations as needed: Peterborough, Cambridge, Cardiff, Swansea, Derby, Leeds, Belfast, Edinburgh. Your roleAs a Civil Engineering Technical Director in the D&AT Practice, the successful candidate would have the following responsibilities: Provide Technical Leadership within discipline for the national D&AT practice and influence D&AT Practice wide initiatives and recommend best practices to improve internal process and services. Serve as a recognised expert and technical authority in Civil Engineering across the D&AT Practice and wider AtkinsRéalis business. Provide visible representation of your and AtkinsRéalis' Civil Engineering technical expertise to our current and prospective clients. Collaborate with stakeholders at all levels, including internal and external clients, operational staff, project teams, or external stakeholders. Recommend and drive improvements to processes, services, and technical practices while ensuring robust engineering governance is consistently upheld. Oversee technical input into bid proposals, defining the delivery strategy and working with cross functional teams to prepare high quality, compliant, competitive submissions. Proactively identify opportunities for cross selling and business growth, using commercial insight to strengthen and expand client relationships and selling our value proposition to clients. Grow, develop, and manage the Civil Engineering capability within the national practice, supporting talent development and succession planning. Anticipate emerging business, regulatory, and technology challenges, identifying risks and opportunities early and advising senior leadership. Provide strategic oversight across multiple complex, multidisciplinary projects, ensuring technical excellence, safe delivery, and alignment with client and practice objectives. Work independently even in the most challenging situations. Act as the point of escalation for the most complex technical matters and exercise personal judgement to find solutions. About you The ideal candidate would be a well-rounded and versatile individual who exemplifies the following key skills and attributes: A degree in Civil Engineering or equivalent. Chartered Civil Engineer. Extensive experience in progressively senior technical roles, including significant leadership of complex, high risk, cross disciplinary projects and programmes. Nationally or international recognised subject matter expertise in utilities, drainage, paved and unpaved surfaces, access and accessibility, earthworks and construction logistics. Experience in the Energy or Defence markets is beneficial. Takes broad perspective to identify innovative solutions, challenges the status quo. Comprehensive knowledge and expertise in civil engineering including drainage, utilities, pavements and earthworks with experience across all design phases including construction. Expert knowledge of current design codes and standards as well as industry best practices, including CDM Regulations. Champion continuous improvement, driving enhancements to processes, services, technical standards, and innovation across the practice. Commercially astute, with experience shaping winning proposals and driving practice or business growth. Demonstrates strong communication skills, with the ability to convey complex ideas with clarity, anticipating challenges and persuading senior stakeholders to adopt new perspectives, and navigate diverse, international and cross-cultural delivery. A proactive, highly motivated mindset with a collaborative approach to drive teamwork and shared success across projects and the wider AtkinsRéalis D&AT practice. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will
Children's Home Deputy Manager (Dual Homes) Location: Barnsley Contract Type: Full time, Permanent Salary: Up to £42,248.55 per year (including sleep ins and on call payments) Hours: 39 per week Reports To: Registered Manager, Responsible Individuals & Operational Directors Benefits 25 days' annual leave + bank holidays On call payments up to £35 39 hours per week, including sleep ins as per rota Occasional office days for administrative tasks Petrol allowance when using your own car (business insurance required) Pension scheme in line with organisational and government guidance About the Role Dove Adolescent Services empowers young people to build resilience and thrive through strong, positive relationships and effective preparation for adulthood. We're looking for a Deputy Manager to help oversee two 2 bed homes in Barnsley. Working alongside the Registered Manager, you'll support the day to day operations, ensuring high quality care and that each young person's rights, wellbeing, and individual needs are met. You'll guide and support the staff team, maintaining strong safeguarding practice and meeting all regulatory standards. Your leadership will directly contribute to positive outcomes for young people and uphold Dove's values and commitment to excellent care. Role Overview As Dual Deputy Manager, you'll support the Registered Manager across both homes by: Ensuring high quality care that meets legislative, safeguarding, Ofsted SCCIF, and organisational standards Promoting each young person's rights, wellbeing, and individual needs Leading, guiding, and supporting staff to maintain excellent practice Overseeing records, documentation, monitoring systems, and quality assurance Supporting daily operations, decision making, and service improvements Maintaining Health & Safety compliance and ensuring staff training is up to date Assisting with rotas, inductions, supervision, appraisals, and staff development Supporting safer recruitment and HR processes (grievances, complaints, disciplinaries) Contributing to budget monitoring, financial controls, and resource management Ensuring both homes are safe, well maintained, and fully compliant Building strong relationships with external agencies, commissioners, and partners Assisting with placements and admissions when required Participating in the on call rota and covering sleep ins as needed Required Attributes Commitment to high quality care and education Team leadership or management experience Strong safeguarding and child protection knowledge Level 3 Children & Young People qualification (minimum) Level 5 Leadership & Management (or willingness to complete) Understanding of vulnerable young people's needs Safe working practice and strong professional boundaries Excellent relationship building skills Emotional resilience and ability to maintain confidentiality Commitment to equality and anti discriminatory practice Full UK driving licence and access to transport Flexible, reliable, and able to support service development Dove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification. PandoLogic. , Location: Barnsley, ENG - S71 1HR
Apr 18, 2026
Full time
Children's Home Deputy Manager (Dual Homes) Location: Barnsley Contract Type: Full time, Permanent Salary: Up to £42,248.55 per year (including sleep ins and on call payments) Hours: 39 per week Reports To: Registered Manager, Responsible Individuals & Operational Directors Benefits 25 days' annual leave + bank holidays On call payments up to £35 39 hours per week, including sleep ins as per rota Occasional office days for administrative tasks Petrol allowance when using your own car (business insurance required) Pension scheme in line with organisational and government guidance About the Role Dove Adolescent Services empowers young people to build resilience and thrive through strong, positive relationships and effective preparation for adulthood. We're looking for a Deputy Manager to help oversee two 2 bed homes in Barnsley. Working alongside the Registered Manager, you'll support the day to day operations, ensuring high quality care and that each young person's rights, wellbeing, and individual needs are met. You'll guide and support the staff team, maintaining strong safeguarding practice and meeting all regulatory standards. Your leadership will directly contribute to positive outcomes for young people and uphold Dove's values and commitment to excellent care. Role Overview As Dual Deputy Manager, you'll support the Registered Manager across both homes by: Ensuring high quality care that meets legislative, safeguarding, Ofsted SCCIF, and organisational standards Promoting each young person's rights, wellbeing, and individual needs Leading, guiding, and supporting staff to maintain excellent practice Overseeing records, documentation, monitoring systems, and quality assurance Supporting daily operations, decision making, and service improvements Maintaining Health & Safety compliance and ensuring staff training is up to date Assisting with rotas, inductions, supervision, appraisals, and staff development Supporting safer recruitment and HR processes (grievances, complaints, disciplinaries) Contributing to budget monitoring, financial controls, and resource management Ensuring both homes are safe, well maintained, and fully compliant Building strong relationships with external agencies, commissioners, and partners Assisting with placements and admissions when required Participating in the on call rota and covering sleep ins as needed Required Attributes Commitment to high quality care and education Team leadership or management experience Strong safeguarding and child protection knowledge Level 3 Children & Young People qualification (minimum) Level 5 Leadership & Management (or willingness to complete) Understanding of vulnerable young people's needs Safe working practice and strong professional boundaries Excellent relationship building skills Emotional resilience and ability to maintain confidentiality Commitment to equality and anti discriminatory practice Full UK driving licence and access to transport Flexible, reliable, and able to support service development Dove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification. PandoLogic. , Location: Barnsley, ENG - S71 1HR
Job Title: Principal Systems Engineer Location: Frimley, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. What you'll be doing: In this role, you will provide technical ownership of CCS design, supporting the Engineering Manager in delivering in-service programmes and leading key design decisions . You will oversee project scope, manage design changes and work closely with stakeholders and suppliers to identify and address risks early. You will lead programme-level design reviews, coordinate stakeholders and manage design baselines while ensuring design governance is maintained and Certificates of Design are produced where required. You will also review and influence technical requirements and architecture to support effective system integration across sub-systems and specialist areas, while providing subject matter expertise in the integration, validation and verification of systems. Core duties: You'll have extensive experience in network or software engineering, ideally with a background in operations You'll have the ability to take the lead on technical matters and provide expert guidance You'll have Chartered Engineer status or be working towards it You'll have familiarity with DOORS and prior hands-on experience using it You'll have proven experience in change management processes The In-Service Programme team: You will be joining the In-Service Programme team, working on the V Class, where you'll thrive in a fast-paced environment, delivering high-quality results within tight enterprise timelines. As part of a medium-sized core team of 6-12, you'll also collaborate with a wider group of around 30, engaging with a broad stakeholder network. This role demands technical leadership , owning challenges , proactively solving problems, and working with the right stakeholders to drive solutions forward. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date : 1st May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible. KI1
Apr 18, 2026
Full time
Job Title: Principal Systems Engineer Location: Frimley, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow - shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space - there's no limit to where a career at BAE Systems could take you. What you'll be doing: In this role, you will provide technical ownership of CCS design, supporting the Engineering Manager in delivering in-service programmes and leading key design decisions . You will oversee project scope, manage design changes and work closely with stakeholders and suppliers to identify and address risks early. You will lead programme-level design reviews, coordinate stakeholders and manage design baselines while ensuring design governance is maintained and Certificates of Design are produced where required. You will also review and influence technical requirements and architecture to support effective system integration across sub-systems and specialist areas, while providing subject matter expertise in the integration, validation and verification of systems. Core duties: You'll have extensive experience in network or software engineering, ideally with a background in operations You'll have the ability to take the lead on technical matters and provide expert guidance You'll have Chartered Engineer status or be working towards it You'll have familiarity with DOORS and prior hands-on experience using it You'll have proven experience in change management processes The In-Service Programme team: You will be joining the In-Service Programme team, working on the V Class, where you'll thrive in a fast-paced environment, delivering high-quality results within tight enterprise timelines. As part of a medium-sized core team of 6-12, you'll also collaborate with a wider group of around 30, engaging with a broad stakeholder network. This role demands technical leadership , owning challenges , proactively solving problems, and working with the right stakeholders to drive solutions forward. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work - this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family - support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date : 1st May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible. KI1
Job Description Escalator Technician Jobs in London at Stannah - Join Our Team! Step into a role where your technical expertise truly makes an impact. We're looking for an experience Escalator Technician who thrives on solving complex engineering challenges and shaping the future of field service excellence. In the Escalator Technician role, you'll bring senior-level technical and product expertise to the installation, maintenance, refurbishment, and repair of escalators and associated equipment. Your deep knowledge will guide detailed technical assessments, fault diagnosis, and the delivery of effective, timely resolutions. You'll also produce clear process documentation and cost reporting to support operational decision making. You'll work closely with the Branch Manager and Field Service Managers to mentor, train, and develop a high performing team of Field Engineers, sharing your expertise to build capability, confidence, and consistency across the team. Your contribution will play a key part in achieving our Business Objectives, Initiatives, and Targets across all areas of service delivery. You'll champion best practice, safety, and continuous improvement to ensure we exceed customer expectations every time. This job covers key stations around Greater London and the M25 corridor. Working hours: 4 on 4 off 19:00 - 07:00 Escalator Technician Responsibilities : Carry out escalator maintenance, inspections, surveys, and technical fault resolution, ensuring all work meets safety and quality standards. Monitor site safety, compliance, and performance of engineers and subcontractors, completing risk assessments and required documentation. Manage technical queries, materials procurement, and client liaison to support smooth project delivery. Provide reporting and support across the business, including progress updates, incident reports, commissioning assistance, and cross area engineering support. Maintain high standards of professionalism, including vehicle care, PPE use, van stock management, and participation in the out of hours call out rota. Please see full job description here: Escalator Technician Job description Qualifications Escalator Technician Requirements: Must be qualified to a minimum NVQ level 4. Proven experience in the maintenance and minor repair on a range of electrical, mechanical or electronic equipment, in the customer's environment. Experience of computer or PDA use is essential, as you will be required to use a mobile comms unit to log all calls and access customer and equipment information. Additional Information If you have a comprehensive Escalator engineering background, including an NVQ 4 in Escalator Engineering or equivalent - we want to hear from you! If you are looking for a Escalator Engineer Job London, click the "Apply Now" button to send your CV or contact us for further information. Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 20 days holiday Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Van Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic.
Apr 18, 2026
Full time
Job Description Escalator Technician Jobs in London at Stannah - Join Our Team! Step into a role where your technical expertise truly makes an impact. We're looking for an experience Escalator Technician who thrives on solving complex engineering challenges and shaping the future of field service excellence. In the Escalator Technician role, you'll bring senior-level technical and product expertise to the installation, maintenance, refurbishment, and repair of escalators and associated equipment. Your deep knowledge will guide detailed technical assessments, fault diagnosis, and the delivery of effective, timely resolutions. You'll also produce clear process documentation and cost reporting to support operational decision making. You'll work closely with the Branch Manager and Field Service Managers to mentor, train, and develop a high performing team of Field Engineers, sharing your expertise to build capability, confidence, and consistency across the team. Your contribution will play a key part in achieving our Business Objectives, Initiatives, and Targets across all areas of service delivery. You'll champion best practice, safety, and continuous improvement to ensure we exceed customer expectations every time. This job covers key stations around Greater London and the M25 corridor. Working hours: 4 on 4 off 19:00 - 07:00 Escalator Technician Responsibilities : Carry out escalator maintenance, inspections, surveys, and technical fault resolution, ensuring all work meets safety and quality standards. Monitor site safety, compliance, and performance of engineers and subcontractors, completing risk assessments and required documentation. Manage technical queries, materials procurement, and client liaison to support smooth project delivery. Provide reporting and support across the business, including progress updates, incident reports, commissioning assistance, and cross area engineering support. Maintain high standards of professionalism, including vehicle care, PPE use, van stock management, and participation in the out of hours call out rota. Please see full job description here: Escalator Technician Job description Qualifications Escalator Technician Requirements: Must be qualified to a minimum NVQ level 4. Proven experience in the maintenance and minor repair on a range of electrical, mechanical or electronic equipment, in the customer's environment. Experience of computer or PDA use is essential, as you will be required to use a mobile comms unit to log all calls and access customer and equipment information. Additional Information If you have a comprehensive Escalator engineering background, including an NVQ 4 in Escalator Engineering or equivalent - we want to hear from you! If you are looking for a Escalator Engineer Job London, click the "Apply Now" button to send your CV or contact us for further information. Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 20 days holiday Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Van Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Financial Services Regulatory Assistant Manager / Manager, you will join the Prudential & Authorisations Team ("P&A Team"), where you will focus on a broad range of regulatory matters. This will include prudential risk management activities such as capital and liquidity assessments, recovery planning and solvent wind down planning, alongside providing authorisation related support to clients. You will also contribute to governance and risk management activities across a diverse client base, including banks, building societies, insurers, and a wide range of FCA solo regulated firms. You will play a key role in supporting the continued growth of our regulatory advisory offering and will be part of a team with a strong and expanding footprint in the market. As a Financial Services Regulatory Assistant Manager / Manager, you will work closely with colleagues across the team and the wider BDO business to deliver high quality advisory support to clients. You will act as a subject matter expert on Internal Audit engagements and contribute to the delivery of Skilled Person (Section 166) reviews, with clear opportunities for longer term career progression within this rapidly developing area of BDO's service offering. You'll be someone with: An understanding of the UK Financial Services sector An understanding of the UK regulatory framework Previous exposure to the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook Strong verbal and written communication skills Experience in at least one of the relevant focus areas (desirable) A demonstrable track record of supporting and delivering project-based work A curious and agile approach, with a commitment to developing deep technical expertise over time At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Financial Services Regulatory Assistant Manager / Manager, you will join the Prudential & Authorisations Team ("P&A Team"), where you will focus on a broad range of regulatory matters. This will include prudential risk management activities such as capital and liquidity assessments, recovery planning and solvent wind down planning, alongside providing authorisation related support to clients. You will also contribute to governance and risk management activities across a diverse client base, including banks, building societies, insurers, and a wide range of FCA solo regulated firms. You will play a key role in supporting the continued growth of our regulatory advisory offering and will be part of a team with a strong and expanding footprint in the market. As a Financial Services Regulatory Assistant Manager / Manager, you will work closely with colleagues across the team and the wider BDO business to deliver high quality advisory support to clients. You will act as a subject matter expert on Internal Audit engagements and contribute to the delivery of Skilled Person (Section 166) reviews, with clear opportunities for longer term career progression within this rapidly developing area of BDO's service offering. You'll be someone with: An understanding of the UK Financial Services sector An understanding of the UK regulatory framework Previous exposure to the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook Strong verbal and written communication skills Experience in at least one of the relevant focus areas (desirable) A demonstrable track record of supporting and delivering project-based work A curious and agile approach, with a commitment to developing deep technical expertise over time At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview BDO's Bristol Service Charge team is a centre of excellence for independent reviews of service charges. We are expecting large growth over the coming years to add to our breadth of existing clients. We require a Manager to help us deliver exceptional client service to our expanding client base. You will have overall responsibility for the delivery of high quality independent reviews of annual service charge expenditure for a specific client. You will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPI's, and our offering is tailor-made to suit the client's needs. You will be a point of escalation both internally & for the client and will confidently deal with difficult situations. You will report into the Director and Partner team, providing and implementing solutions where required. You will be actively involved in business development and should actively seek opportunities to grow the business. You'll be someone with: ACA, ACCA or equivalent qualification with experience working in an accountancy practice or other financial environment Significant Service Charge Accounting experience (residential service charge experience preferred) Previous experience of Social Housing Service Charge Accounting advantageous Experience managing junior staff Requirement of 2 days a week minimum in the office. If based in London, we would also expect you to visit the Bristol office once per month on pre-agreed dates. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview BDO's Bristol Service Charge team is a centre of excellence for independent reviews of service charges. We are expecting large growth over the coming years to add to our breadth of existing clients. We require a Manager to help us deliver exceptional client service to our expanding client base. You will have overall responsibility for the delivery of high quality independent reviews of annual service charge expenditure for a specific client. You will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPI's, and our offering is tailor-made to suit the client's needs. You will be a point of escalation both internally & for the client and will confidently deal with difficult situations. You will report into the Director and Partner team, providing and implementing solutions where required. You will be actively involved in business development and should actively seek opportunities to grow the business. You'll be someone with: ACA, ACCA or equivalent qualification with experience working in an accountancy practice or other financial environment Significant Service Charge Accounting experience (residential service charge experience preferred) Previous experience of Social Housing Service Charge Accounting advantageous Experience managing junior staff Requirement of 2 days a week minimum in the office. If based in London, we would also expect you to visit the Bristol office once per month on pre-agreed dates. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 18, 2026
Full time
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Complaints Customer Service Supervisor (Team Leader) - BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week - Fully Flex Salary: 30K Per Year Number of positions - 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team Be point of escalation for all escalated complaints Communicate accurately and professionally with the ability to make informed decisions Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards Identify root cause and have the ability to report and recommend any actions for continuous improvement Maintain effective control of all aspects of people processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements Minimum 1 years' experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints Is able to demonstrate experience in complex, regulated customer service environment Can confidently manage assigned workloads at a team level Able to prioritise workloads to meet targets and timelines Required Skills Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling Passionate about people engagement and delivering excellent customer service Attention to detail Is able to demonstrate excellent communication skills both verbally and in writing Comprehensive technical/computer skills Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills People focused Is charismatic and engaging Excellent communication and influencing skills Advanced relationship building and stakeholder management skills Advanced levels of resilience and focus Self-motivated and can motivate others, with can-do attitude
Apr 18, 2026
Full time
Complaints Customer Service Supervisor (Team Leader) - BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week - Fully Flex Salary: 30K Per Year Number of positions - 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team Be point of escalation for all escalated complaints Communicate accurately and professionally with the ability to make informed decisions Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards Identify root cause and have the ability to report and recommend any actions for continuous improvement Maintain effective control of all aspects of people processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements Minimum 1 years' experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints Is able to demonstrate experience in complex, regulated customer service environment Can confidently manage assigned workloads at a team level Able to prioritise workloads to meet targets and timelines Required Skills Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling Passionate about people engagement and delivering excellent customer service Attention to detail Is able to demonstrate excellent communication skills both verbally and in writing Comprehensive technical/computer skills Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills People focused Is charismatic and engaging Excellent communication and influencing skills Advanced relationship building and stakeholder management skills Advanced levels of resilience and focus Self-motivated and can motivate others, with can-do attitude
Signature Senior Lifestyle
Kingston Upon Thames, Surrey
Bring your enthusiasm and creativity to our fun, supportive team, when you join Signature Senior Lifestyle as a Wellbeing and Lifestyle Assistant at our luxury care and nursing home in Kingston Upon Thames. What Signature Offer From £13.45 per hour Shift times: 09:30-17:30 with occasional late shift 12:00- 20:00 (no more than 1 late shift every 3 weeks). Alternate weekends required. Full time Day shifts available Up to 30 days annual leave, plus 8 bank holidays, depending on length of service Workplace pension Free meals on shift for staff working 6+ hours Life Assurance Scheme 'Blue Light' discount scheme eligible Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus Staff recognition scheme - Purple Heart Award Ongoing career training and development Employee Assistance Programme, occupational health support and wellbeing services Plus cycle to work scheme, study support, long service awards and more Transport Links Commuting - Norbiton nearest train station Walking - 25 minutes from nearest train station Driving - M25/A3 nearest motorway Your Role at Signature From floristry to folk music, as Wellbeing and Lifestyle Assistant, you'll bring a wealth of ideas to improve and maintain our residents' wellbeing. You'll produce a packed daily schedule that caters to residents' physical, social, emotional and spiritual needs. You'll also organise key events throughout the year such as our Summer Fete. You'll be considerate of the diverse needs of individuals in a group situation, and aware of everyone's personal care needs. Meaningful activities enhance our residents quality of life and that is why it is important to understand their likes and dislikes. You'll also gain regular feedback from residents and provide activity reports to the General Manager. Internally, this role is called Hospitality Assistant, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary on each shift depending on which department you are supporting. What we're looking for We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. You don't need experience to become a Wellbeing and Lifestyle Assistant, just good written and verbal communication, IT skills and a full, clean driving license. A working knowledge of health and safety legislation, and a Level 2 (QCF) Supporting Activities Provision in Social Care is a big advantage. About Signature Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the team spirit inside you. Apply to Signature Senior Lifestyle today.
Apr 18, 2026
Full time
Bring your enthusiasm and creativity to our fun, supportive team, when you join Signature Senior Lifestyle as a Wellbeing and Lifestyle Assistant at our luxury care and nursing home in Kingston Upon Thames. What Signature Offer From £13.45 per hour Shift times: 09:30-17:30 with occasional late shift 12:00- 20:00 (no more than 1 late shift every 3 weeks). Alternate weekends required. Full time Day shifts available Up to 30 days annual leave, plus 8 bank holidays, depending on length of service Workplace pension Free meals on shift for staff working 6+ hours Life Assurance Scheme 'Blue Light' discount scheme eligible Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus Staff recognition scheme - Purple Heart Award Ongoing career training and development Employee Assistance Programme, occupational health support and wellbeing services Plus cycle to work scheme, study support, long service awards and more Transport Links Commuting - Norbiton nearest train station Walking - 25 minutes from nearest train station Driving - M25/A3 nearest motorway Your Role at Signature From floristry to folk music, as Wellbeing and Lifestyle Assistant, you'll bring a wealth of ideas to improve and maintain our residents' wellbeing. You'll produce a packed daily schedule that caters to residents' physical, social, emotional and spiritual needs. You'll also organise key events throughout the year such as our Summer Fete. You'll be considerate of the diverse needs of individuals in a group situation, and aware of everyone's personal care needs. Meaningful activities enhance our residents quality of life and that is why it is important to understand their likes and dislikes. You'll also gain regular feedback from residents and provide activity reports to the General Manager. Internally, this role is called Hospitality Assistant, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary on each shift depending on which department you are supporting. What we're looking for We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. You don't need experience to become a Wellbeing and Lifestyle Assistant, just good written and verbal communication, IT skills and a full, clean driving license. A working knowledge of health and safety legislation, and a Level 2 (QCF) Supporting Activities Provision in Social Care is a big advantage. About Signature Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the team spirit inside you. Apply to Signature Senior Lifestyle today.
Look Ahead Care Support and Housing
Islington, London
We're looking for an organised, proactive and resilient Partnership Development Manager to join our New Business Team located at our Head Office in Islington. £35,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. This postholder will play a vital role as Look Ahead works to maintain and gain service contracts aligned to our ambitious Business Development Strategy and business plan. We are looking for a dynamic individual who can work closely with operational colleagues and other teams to support every part of the business development process including partnership building, strategic positioning, service design and bid writing and management. The shift pattern for this role is as follows: M7,T7,W7,T7,F7 Salary range of £35,000-75,000 depending on experience. What you'll do: Summary of Responsibilities - Relationship Management: Building relationships with commissioners and stakeholders in supported accommodation and health in a dedicated geographic area covering all of our client groups - learning disabilities, mental health, homelessness, young people - Commercial Business Partnering: Work with operational colleagues in designated patch to support the end-to-end business development process including contract extensions and renegotiations. - Tender Management: Monitoring, managing, and drafting high- quality submissions, for Local Authority and Health Trusts, frameworks and Dynamic Purchasing Systems, focusing primarily on own patch but contributing to and supporting tender exercises coordinated by other members of the business development team as required. - Strategic Positioning: Analysing evaluation criteria and advising on bid competitiveness and commercial strategies, including presenting proposed models and contract prices at internal risk panels to gain Senior Leadership approval This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: - A genuine interest in housing and social care and a commitment to Look Ahead's mission - Excellent organisational and prioritisation skills, particularly in terms of working under pressure and responding to multiple and competing demands on your time - Imaginative and resourceful - able to contribute to the development of new ideas for services - Good interpersonal skills with the ability to work well with internal and external contacts What you'll bring: Essential: - Eligible to live and work in the UK - Educated to degree level or equivalent work experience - Extensive business development, fundraising or sales experience - Experience of bid writing Desirable: - A qualification in social care/psychology/policy would be an advantage About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
Apr 18, 2026
Full time
We're looking for an organised, proactive and resilient Partnership Development Manager to join our New Business Team located at our Head Office in Islington. £35,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. This postholder will play a vital role as Look Ahead works to maintain and gain service contracts aligned to our ambitious Business Development Strategy and business plan. We are looking for a dynamic individual who can work closely with operational colleagues and other teams to support every part of the business development process including partnership building, strategic positioning, service design and bid writing and management. The shift pattern for this role is as follows: M7,T7,W7,T7,F7 Salary range of £35,000-75,000 depending on experience. What you'll do: Summary of Responsibilities - Relationship Management: Building relationships with commissioners and stakeholders in supported accommodation and health in a dedicated geographic area covering all of our client groups - learning disabilities, mental health, homelessness, young people - Commercial Business Partnering: Work with operational colleagues in designated patch to support the end-to-end business development process including contract extensions and renegotiations. - Tender Management: Monitoring, managing, and drafting high- quality submissions, for Local Authority and Health Trusts, frameworks and Dynamic Purchasing Systems, focusing primarily on own patch but contributing to and supporting tender exercises coordinated by other members of the business development team as required. - Strategic Positioning: Analysing evaluation criteria and advising on bid competitiveness and commercial strategies, including presenting proposed models and contract prices at internal risk panels to gain Senior Leadership approval This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: - A genuine interest in housing and social care and a commitment to Look Ahead's mission - Excellent organisational and prioritisation skills, particularly in terms of working under pressure and responding to multiple and competing demands on your time - Imaginative and resourceful - able to contribute to the development of new ideas for services - Good interpersonal skills with the ability to work well with internal and external contacts What you'll bring: Essential: - Eligible to live and work in the UK - Educated to degree level or equivalent work experience - Extensive business development, fundraising or sales experience - Experience of bid writing Desirable: - A qualification in social care/psychology/policy would be an advantage About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description
