For over 100 years, CPAS holidays have been introducing children and young people to Jesus through life-changing residential experiences. Building on foundations first laid in 1924, our Holidays Team now supports volunteer Overall Leaders and core teams to run approximately 60 Ventures and Falcon holidays each year, reaching around 2,500 children and young people. As we see encouraging signs of renewed spiritual openness among young people, we are strengthening the ministry for this next season by investing in healthy leadership, healthy operations and healthy finances. Our c.2,000 volunteer leaders are at the heart of this work, and we recognise both their immense value and the growing challenges surrounding volunteer recruitment, retention and succession. Overall Leaders consistently identify burnout and the difficulty of passing on the baton as key threats to the future sustainability of the ministry. To help address this, we are seeking a relational, proactive and strategically minded Leadership Training Officer to design, deliver and evaluate a national leadership training programme that strengthens the pipeline across Ventures and Falcons in a way that is Christ-centred, Bible-based and evangelistically focused. This new role is an exciting opportunity to help shape the next generation of Christian leaders. We are looking for someone with a passion to see younger evangelical leaders thrive in their calling and be equipped to lead with faith, resilience and impact in a rapidly changing context. Alongside strong organisational and administrative skills, you will bring experience of designing and delivering effective training or development programmes, a strong understanding of biblical leadership, and the ability to build healthy relationships, particularly within volunteer-led contexts. If that sounds like you, we would love to hear from you. Location: This role will ideally be based in CPAS offices in Coventry. CPAS has a flexible working policy, that may allow some working from home, subject to making an application in line with organisation policy. Salary range: £23,602 - £26,086 per annum (pro rata of a full-time salary of £39,336 - £43,476), subject to an annual pay review. This is a part-time appointment of 3 days / 22.2 hours per week (0.6 FTE). This post will be subject to a Basic DBS check, and satisfactory completion of a Declaration of Suitability form. You must also have evidence of your ongoing right to work in the UK. Due to the nature of the role there is an Occupational Requirement that the postholder is a committed Christian under Part 1 of Schedule 9 of the Equality Act 2010, an active member of a local church, and in agreement with the CPAS Basis of Faith. Application deadline: 9am on Monday 11 May. Interviews are scheduled for Wednesday 20 May at our office in Coventry. Visit our website for further information and an Application Pack.
Apr 22, 2026
Full time
For over 100 years, CPAS holidays have been introducing children and young people to Jesus through life-changing residential experiences. Building on foundations first laid in 1924, our Holidays Team now supports volunteer Overall Leaders and core teams to run approximately 60 Ventures and Falcon holidays each year, reaching around 2,500 children and young people. As we see encouraging signs of renewed spiritual openness among young people, we are strengthening the ministry for this next season by investing in healthy leadership, healthy operations and healthy finances. Our c.2,000 volunteer leaders are at the heart of this work, and we recognise both their immense value and the growing challenges surrounding volunteer recruitment, retention and succession. Overall Leaders consistently identify burnout and the difficulty of passing on the baton as key threats to the future sustainability of the ministry. To help address this, we are seeking a relational, proactive and strategically minded Leadership Training Officer to design, deliver and evaluate a national leadership training programme that strengthens the pipeline across Ventures and Falcons in a way that is Christ-centred, Bible-based and evangelistically focused. This new role is an exciting opportunity to help shape the next generation of Christian leaders. We are looking for someone with a passion to see younger evangelical leaders thrive in their calling and be equipped to lead with faith, resilience and impact in a rapidly changing context. Alongside strong organisational and administrative skills, you will bring experience of designing and delivering effective training or development programmes, a strong understanding of biblical leadership, and the ability to build healthy relationships, particularly within volunteer-led contexts. If that sounds like you, we would love to hear from you. Location: This role will ideally be based in CPAS offices in Coventry. CPAS has a flexible working policy, that may allow some working from home, subject to making an application in line with organisation policy. Salary range: £23,602 - £26,086 per annum (pro rata of a full-time salary of £39,336 - £43,476), subject to an annual pay review. This is a part-time appointment of 3 days / 22.2 hours per week (0.6 FTE). This post will be subject to a Basic DBS check, and satisfactory completion of a Declaration of Suitability form. You must also have evidence of your ongoing right to work in the UK. Due to the nature of the role there is an Occupational Requirement that the postholder is a committed Christian under Part 1 of Schedule 9 of the Equality Act 2010, an active member of a local church, and in agreement with the CPAS Basis of Faith. Application deadline: 9am on Monday 11 May. Interviews are scheduled for Wednesday 20 May at our office in Coventry. Visit our website for further information and an Application Pack.
Job Title : Estates Officer (evenings and weekends) Location : London Salary: NJC Scale 5 (£30,232) Actual salary for 19.5 hours (£16,844) Job type: Part time - Permanent, (19.5 hours per week). We are looking to recruit a committed and reliable Estates Officer to join our College. The Estates department provides the College with a clean and well-maintained, fit-for-purpose estate that supports teaching and learning. In this role, you will have a responsibility for managing lettings in the evenings and weekends. You will be responsible for opening and closing the college in accordance with College security procedures, as well as setting up equipment for lettings. We are looking for a friendly and organised individual who will take pride in looking after the college buildings and grounds, with a "can do" and a "hands on" attitude. Communication skills, ability to work towards competing demands and flexibility are essential. Prior experience of working in an educational setting is not compulsory, but would be advantageous. This is a permanent, part-time position averaging 19.5 hours per week, following a fixed two-week rota that includes evenings and weekends. The Rota Schedule: Week A (19 hours): Monday (17:30-22:00), Tuesday (17:30-22:00), and Saturday (08:00-18:00). Week B (20 hours): Wednesday (17:30-22:00), Thursday (17:30-22:00), Friday (17:30-22:00), and Sunday (09:45-16:15) We reserve the right to set the above rota within the core hours listed below depending on the College needs: Monday - Friday: 16:00-22:30 Saturday: 08:00-18:00 Sunday: 09:00-17:00 Please note that additional ad hoc hours may be required depending on business needs. The salary is set at NJC Scale 5 (£30,232 per annum), with an actual pro-rata salary of £16,844 for 19.5 hours. This figure is inclusive of Inner London Weighting St Francis Xavier is a dynamic and ambitious Sixth Form College. We thrive on our many engagements and connections with higher education, with employers and with external agencies, and we relish the challenge of working out how best to equip our young people to compete and flourish in the future. Rated "Good with outstanding features" by Ofsted, the College achieves excellent standards and is proud to support many young people from non-traditional backgrounds to successfully progress to higher education and to employment. We strive to ensure that we take care of and support the development of the whole person: educational, emotional, social and spiritual. We offer a competitive salary, a supportive and friendly environment and a great range of benefits, including excellent training opportunities, staff wellbeing programme, free use of our art fitness suite and staff fitness classes, cycle to work scheme, on-site free parking, membership of the Local Government Pension Scheme, and Employee Assistance Programme, to name a few. Closing and interview dates: Completed application forms must be submitted by Sunday 3rd May 2026. Interviews will be held week commencing Monday 11th May 2026. We reserve the right to interview successful applicants before the deadline, so do apply as soon as possible . All successful candidates must be willing to undergo a DBS Police check. Saint Francis Xavier Sixth Form College is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children. In promoting equal opportunities, we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview. Education through a Christian Community. Please click 'APPLY' to send your CV for this position. Candidates with the relevant experience or job titles of; Facilities Manager, Estate Manager, Campus Operations Coordinator, College Maintenance Supervisor, Venue Operations Specialist, Facility Services Coordinator, Building Operations Manager, Property and Lettings Administrator, Facilities and Events Coordinator, Campus Services Supervisor may also be considered for this role.
Apr 22, 2026
Full time
Job Title : Estates Officer (evenings and weekends) Location : London Salary: NJC Scale 5 (£30,232) Actual salary for 19.5 hours (£16,844) Job type: Part time - Permanent, (19.5 hours per week). We are looking to recruit a committed and reliable Estates Officer to join our College. The Estates department provides the College with a clean and well-maintained, fit-for-purpose estate that supports teaching and learning. In this role, you will have a responsibility for managing lettings in the evenings and weekends. You will be responsible for opening and closing the college in accordance with College security procedures, as well as setting up equipment for lettings. We are looking for a friendly and organised individual who will take pride in looking after the college buildings and grounds, with a "can do" and a "hands on" attitude. Communication skills, ability to work towards competing demands and flexibility are essential. Prior experience of working in an educational setting is not compulsory, but would be advantageous. This is a permanent, part-time position averaging 19.5 hours per week, following a fixed two-week rota that includes evenings and weekends. The Rota Schedule: Week A (19 hours): Monday (17:30-22:00), Tuesday (17:30-22:00), and Saturday (08:00-18:00). Week B (20 hours): Wednesday (17:30-22:00), Thursday (17:30-22:00), Friday (17:30-22:00), and Sunday (09:45-16:15) We reserve the right to set the above rota within the core hours listed below depending on the College needs: Monday - Friday: 16:00-22:30 Saturday: 08:00-18:00 Sunday: 09:00-17:00 Please note that additional ad hoc hours may be required depending on business needs. The salary is set at NJC Scale 5 (£30,232 per annum), with an actual pro-rata salary of £16,844 for 19.5 hours. This figure is inclusive of Inner London Weighting St Francis Xavier is a dynamic and ambitious Sixth Form College. We thrive on our many engagements and connections with higher education, with employers and with external agencies, and we relish the challenge of working out how best to equip our young people to compete and flourish in the future. Rated "Good with outstanding features" by Ofsted, the College achieves excellent standards and is proud to support many young people from non-traditional backgrounds to successfully progress to higher education and to employment. We strive to ensure that we take care of and support the development of the whole person: educational, emotional, social and spiritual. We offer a competitive salary, a supportive and friendly environment and a great range of benefits, including excellent training opportunities, staff wellbeing programme, free use of our art fitness suite and staff fitness classes, cycle to work scheme, on-site free parking, membership of the Local Government Pension Scheme, and Employee Assistance Programme, to name a few. Closing and interview dates: Completed application forms must be submitted by Sunday 3rd May 2026. Interviews will be held week commencing Monday 11th May 2026. We reserve the right to interview successful applicants before the deadline, so do apply as soon as possible . All successful candidates must be willing to undergo a DBS Police check. Saint Francis Xavier Sixth Form College is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children. In promoting equal opportunities, we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview. Education through a Christian Community. Please click 'APPLY' to send your CV for this position. Candidates with the relevant experience or job titles of; Facilities Manager, Estate Manager, Campus Operations Coordinator, College Maintenance Supervisor, Venue Operations Specialist, Facility Services Coordinator, Building Operations Manager, Property and Lettings Administrator, Facilities and Events Coordinator, Campus Services Supervisor may also be considered for this role.
# Engagement Manager Job IntroductionWe have 2no. vacancies for Engagement Managers within our Consents & Engagement team here at SCS Railways JV. About the role: Based in the Consents & Engagement team, the Engagement Manager reports into the Senior Engagement Manager and may manage a small team of Engagement Officers.The Engagement Manager develops and delivers engagement plans, activities and events. They also champion communications, guiding and coaching the team to deliver consistent, high-quality written and visual materials tailored to suit the audience.With a good understanding our works and programme, our stakeholders and our contract, they will provide advice and support to the broader team ensuring we manage risk and meet our objectives. The role may be responsible for managing non-technical stakeholder interfaces and ensuring compliance with project commitments and area-specific Undertakings and Assurances.The Engagement Manager works closely with their SCS colleagues across the organisation to create a joined-up engagement function, managing both internal and external stakeholders. The post is responsible for building productive relationships with key counterparts in HS2 and delivering engagement in line with Project requirements.An important part of the role will be to support the Senior Engagement Manager to monitor and report on the effectiveness of our engagement programme, seeking feedback from our stakeholders and community members for use in improving and adapting our engagement approach.The Engagement Manager will promote the delivery of HS2's Legacy Strategy and contribute to social value and community investment initiatives in liaison with the Community Investment and Social Value Manager.The role-holder will manage the delivery of a robust complaints and enquiries process including recording and reporting in line with Service Level Agreement (SLA) targets, as well as identifying and recording lessons learnt from complaints and cascading learning to delivery teams.The Engagement Manager may be required to manage engagement activities associated with surveys and land access requirements related to HS2 works and asset protection.The Engagement Manager will proactively protect the Client's and project's reputation, helping to ensure that the project meets its obligations and behaves as a considerate neighbour at all times. Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role. Role Responsibility Develop and deliver the local area engagement plan. Deliver key communications through, leafleting, posters, webpages, face to face discussions, workshops, site visits and public events. Reporting and recording all engagement as required. Maintain a programme of access requirements and coordinating with SCS teams and third-party contractors, carry out surveys where required. Build positive relationships with local communities and stakeholders. Manage, mentor and train engagement officers in all aspects of engagement with a focus on high quality written materials. Build positive relationships with local communities and stakeholders. Manage engagement with property owners, residents, charities, businesses and schools. Manage engagement with Local Authorities to cover any of the following: + - Undertakings and Assurances (U&As) Settlement deeds and property access Public response and enquiries Support the project's compliance with the Undertakings and Assurances, assist with delivering compliance for all community related commitments. Work with colleagues to deliver the project's Community Investment and Legacy Programme. Follow the complaints and enquiries management process. Record and respond to complaints, enquiries and compliments within SLA requirements. Engage with other SCS teams to review construction timelines and impacts. Inform residents and stakeholders and where possible minimise effects on local communities and stakeholders. Comply with all reporting requirements, including Key Performance Indicators (KPIs) and Forecast and Reporting requirements. The Ideal CandidateRequired qualifications, skills, behaviours and attributes Proven ability to plan engagement. Line management experience and manage a small team of engagement officers where required. Excellent written and verbal communication skills; proven ability to write and present to a specified style and standard. Excellent interpersonal skills. Relationship management experience in an engagement role with proven ability to build and maintain excellent working relationships with stakeholders and local communities. Problem solving, facilitation and negotiation skills with proven ability to effectively deal with challenging situations and resolve conflicts. Proficient/familiar with MS Office applications, CRM and I.T. systems. Proven ability to work under pressure and to tight deadlines. Attention to detail, ability to pull critical information from available data, translating technical detail into appropriate relevant and agreed communications for external audiences.Desirable Experience of the construction industry or infrastructure projects. Experience of ensuring compliance with the obligations under the HS2 Act, in particular HS2's undertakings and assurances to external stakeholders Membership of relevant association. Media experience / training. Familiarity with Freedom of Information and Data Protection requirements. About the CompanyThe role will work on the HS2 project. HS2 is the UK's new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high speed servicesThe Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds.You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join our EDI Champions program or support the local community (e.g. as a STEM ambassador).Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example.HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 2018 and UK GDPR) and will be reported to HS2.It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use", OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture 's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos,
Apr 22, 2026
Full time
# Engagement Manager Job IntroductionWe have 2no. vacancies for Engagement Managers within our Consents & Engagement team here at SCS Railways JV. About the role: Based in the Consents & Engagement team, the Engagement Manager reports into the Senior Engagement Manager and may manage a small team of Engagement Officers.The Engagement Manager develops and delivers engagement plans, activities and events. They also champion communications, guiding and coaching the team to deliver consistent, high-quality written and visual materials tailored to suit the audience.With a good understanding our works and programme, our stakeholders and our contract, they will provide advice and support to the broader team ensuring we manage risk and meet our objectives. The role may be responsible for managing non-technical stakeholder interfaces and ensuring compliance with project commitments and area-specific Undertakings and Assurances.The Engagement Manager works closely with their SCS colleagues across the organisation to create a joined-up engagement function, managing both internal and external stakeholders. The post is responsible for building productive relationships with key counterparts in HS2 and delivering engagement in line with Project requirements.An important part of the role will be to support the Senior Engagement Manager to monitor and report on the effectiveness of our engagement programme, seeking feedback from our stakeholders and community members for use in improving and adapting our engagement approach.The Engagement Manager will promote the delivery of HS2's Legacy Strategy and contribute to social value and community investment initiatives in liaison with the Community Investment and Social Value Manager.The role-holder will manage the delivery of a robust complaints and enquiries process including recording and reporting in line with Service Level Agreement (SLA) targets, as well as identifying and recording lessons learnt from complaints and cascading learning to delivery teams.The Engagement Manager may be required to manage engagement activities associated with surveys and land access requirements related to HS2 works and asset protection.The Engagement Manager will proactively protect the Client's and project's reputation, helping to ensure that the project meets its obligations and behaves as a considerate neighbour at all times. Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role. Role Responsibility Develop and deliver the local area engagement plan. Deliver key communications through, leafleting, posters, webpages, face to face discussions, workshops, site visits and public events. Reporting and recording all engagement as required. Maintain a programme of access requirements and coordinating with SCS teams and third-party contractors, carry out surveys where required. Build positive relationships with local communities and stakeholders. Manage, mentor and train engagement officers in all aspects of engagement with a focus on high quality written materials. Build positive relationships with local communities and stakeholders. Manage engagement with property owners, residents, charities, businesses and schools. Manage engagement with Local Authorities to cover any of the following: + - Undertakings and Assurances (U&As) Settlement deeds and property access Public response and enquiries Support the project's compliance with the Undertakings and Assurances, assist with delivering compliance for all community related commitments. Work with colleagues to deliver the project's Community Investment and Legacy Programme. Follow the complaints and enquiries management process. Record and respond to complaints, enquiries and compliments within SLA requirements. Engage with other SCS teams to review construction timelines and impacts. Inform residents and stakeholders and where possible minimise effects on local communities and stakeholders. Comply with all reporting requirements, including Key Performance Indicators (KPIs) and Forecast and Reporting requirements. The Ideal CandidateRequired qualifications, skills, behaviours and attributes Proven ability to plan engagement. Line management experience and manage a small team of engagement officers where required. Excellent written and verbal communication skills; proven ability to write and present to a specified style and standard. Excellent interpersonal skills. Relationship management experience in an engagement role with proven ability to build and maintain excellent working relationships with stakeholders and local communities. Problem solving, facilitation and negotiation skills with proven ability to effectively deal with challenging situations and resolve conflicts. Proficient/familiar with MS Office applications, CRM and I.T. systems. Proven ability to work under pressure and to tight deadlines. Attention to detail, ability to pull critical information from available data, translating technical detail into appropriate relevant and agreed communications for external audiences.Desirable Experience of the construction industry or infrastructure projects. Experience of ensuring compliance with the obligations under the HS2 Act, in particular HS2's undertakings and assurances to external stakeholders Membership of relevant association. Media experience / training. Familiarity with Freedom of Information and Data Protection requirements. About the CompanyThe role will work on the HS2 project. HS2 is the UK's new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK's 10 biggest cities with fast, reliable and frequent high speed servicesThe Skanska Costain STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds.You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join our EDI Champions program or support the local community (e.g. as a STEM ambassador).Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example.HS2 - working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 2018 and UK GDPR) and will be reported to HS2.It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use", OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture 's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos,
Your new company Abbeyfield Wey Valley Society presents a compelling opportunity if you are looking for a broad CFO role with the chance to make a true impact. The CEO, Sally Tidy believes "This is a very broad role and is perfect for someone who wants to be involved in more than just producing the Budgets & monthly Management Accounts. There's a fair amount happening in the next five years, from a £5m extension to one of our homes, to expanding our offering to new areas and potentially building a new c £10m care home, as well as helping to formulate both strategy and tactics with the leadership team and I. Your colleagues are a great bunch of people and you will love working with them! It really helps if you have a strong sense of humour, are outgoing and don't take yourself too seriously!" Your new role As Chief Financial Officer, you will work closely with the CEO, COO and Board, providing strategic financial leadership while ensuring robust operational management across finance, HR, legal matters and systems. This is a hands-on, fully office-based position, suited to someone who enjoys combining strategic oversight with day-to-day involvement and who thrives within a positive, fun and collaborative team culture.This is a broad and influential role with real scope to shape the Society's long-term direction and future success. Key responsibilities Strategy & Planning Support the development of organisational strategy and business planning. Provide commercial insight and advice to the CEO. Identify funding opportunities and support budget development for new initiatives. Lead forward-looking financial strategies with a focus on risk, sustainability and growth. Oversee budgeting, capital planning and KPI frameworks. Operations Play an integral role in executive-level decision-making. Build strong, collaborative relationships across the organisation and support non-finance colleagues. Develop and enhance financial systems and processes. Manage investment relationships to maximise returns. Lead the finance function and oversee payroll, purchasing and transactional processes. Oversee due diligence, acquisitions and potential divestments. Lead the development and maintenance of the Society's IT systems. Financial Reporting Ensure accurate and timely reporting to the Charity Commission, Companies House, Homes England, the Regulator of Social Housing and the ONS. Present financial results and insights to the Board, Finance Committee and CEO. Financial Risk Management Identify key financial and operational risks and implement mitigation strategies. Oversee legal matters related to the Society's financial assets. Maintain robust internal controls and ensure full regulatory compliance. Review insurance cover and ensure audit readiness. Lead the relationship with external auditors and follow up on recommendations. Funding & Cash Management Lead cash flow management and financial forecasting. Arrange financing and third-party funding as required. Oversee investment portfolios and protect the Society's funds. Stakeholder & Third-Party Management Build strong relationships with banks, investment advisers and insurers. Represent the Society in financial and legal matters. Monitor and report third-party performance to the Board. What you'll need to succeed Qualifications & Experience ACA/ACCA/CIMA (or equivalent) qualification. Minimum seven years' progressive experience, ideally within a not-for-profit environment or SME. At least three years at CFO or Finance Director level (exceptional Financial Controllers will be considered). Proven experience working with Boards and executive leadership. Excellent written and verbal communication skills. A collaborative approach with the ability to support and influence non-finance colleagues. A broad understanding of organisational performance beyond finance. Key Skills Strategic planning and organisational vision. Financial strategy, modelling and planning. Strong budgeting, forecasting and analytical skills. Experience improving systems and processes. Commercial acumen and sound financial judgement. Team leadership and cross-functional collaboration. Ability to review and interpret legal documentation. Acts as a trusted partner and sounding board to the CEO. Soft Skills Approachable, personable and easy-going style. A sense of humour and ability to build rapport. Intelligent, confident and clear-thinking. What you'll get in return This is a wide-ranging and high-impact role that offers the opportunity to make a genuine difference within an established and values-led organisation. For an ambitious, proactive finance leader who enjoys a varied remit and strategic influence, this is an exceptional career opportunity.If you're looking for a meaningful leadership position within a supportive and forward-thinking organisation, we would welcome a conversation. This role offers an attractive salary, private healthcare, an attractive pension scheme and working with a fantastic bunch of people who truly love what they do! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now for an informal and completely private and confidential conversation.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 22, 2026
Full time
Your new company Abbeyfield Wey Valley Society presents a compelling opportunity if you are looking for a broad CFO role with the chance to make a true impact. The CEO, Sally Tidy believes "This is a very broad role and is perfect for someone who wants to be involved in more than just producing the Budgets & monthly Management Accounts. There's a fair amount happening in the next five years, from a £5m extension to one of our homes, to expanding our offering to new areas and potentially building a new c £10m care home, as well as helping to formulate both strategy and tactics with the leadership team and I. Your colleagues are a great bunch of people and you will love working with them! It really helps if you have a strong sense of humour, are outgoing and don't take yourself too seriously!" Your new role As Chief Financial Officer, you will work closely with the CEO, COO and Board, providing strategic financial leadership while ensuring robust operational management across finance, HR, legal matters and systems. This is a hands-on, fully office-based position, suited to someone who enjoys combining strategic oversight with day-to-day involvement and who thrives within a positive, fun and collaborative team culture.This is a broad and influential role with real scope to shape the Society's long-term direction and future success. Key responsibilities Strategy & Planning Support the development of organisational strategy and business planning. Provide commercial insight and advice to the CEO. Identify funding opportunities and support budget development for new initiatives. Lead forward-looking financial strategies with a focus on risk, sustainability and growth. Oversee budgeting, capital planning and KPI frameworks. Operations Play an integral role in executive-level decision-making. Build strong, collaborative relationships across the organisation and support non-finance colleagues. Develop and enhance financial systems and processes. Manage investment relationships to maximise returns. Lead the finance function and oversee payroll, purchasing and transactional processes. Oversee due diligence, acquisitions and potential divestments. Lead the development and maintenance of the Society's IT systems. Financial Reporting Ensure accurate and timely reporting to the Charity Commission, Companies House, Homes England, the Regulator of Social Housing and the ONS. Present financial results and insights to the Board, Finance Committee and CEO. Financial Risk Management Identify key financial and operational risks and implement mitigation strategies. Oversee legal matters related to the Society's financial assets. Maintain robust internal controls and ensure full regulatory compliance. Review insurance cover and ensure audit readiness. Lead the relationship with external auditors and follow up on recommendations. Funding & Cash Management Lead cash flow management and financial forecasting. Arrange financing and third-party funding as required. Oversee investment portfolios and protect the Society's funds. Stakeholder & Third-Party Management Build strong relationships with banks, investment advisers and insurers. Represent the Society in financial and legal matters. Monitor and report third-party performance to the Board. What you'll need to succeed Qualifications & Experience ACA/ACCA/CIMA (or equivalent) qualification. Minimum seven years' progressive experience, ideally within a not-for-profit environment or SME. At least three years at CFO or Finance Director level (exceptional Financial Controllers will be considered). Proven experience working with Boards and executive leadership. Excellent written and verbal communication skills. A collaborative approach with the ability to support and influence non-finance colleagues. A broad understanding of organisational performance beyond finance. Key Skills Strategic planning and organisational vision. Financial strategy, modelling and planning. Strong budgeting, forecasting and analytical skills. Experience improving systems and processes. Commercial acumen and sound financial judgement. Team leadership and cross-functional collaboration. Ability to review and interpret legal documentation. Acts as a trusted partner and sounding board to the CEO. Soft Skills Approachable, personable and easy-going style. A sense of humour and ability to build rapport. Intelligent, confident and clear-thinking. What you'll get in return This is a wide-ranging and high-impact role that offers the opportunity to make a genuine difference within an established and values-led organisation. For an ambitious, proactive finance leader who enjoys a varied remit and strategic influence, this is an exceptional career opportunity.If you're looking for a meaningful leadership position within a supportive and forward-thinking organisation, we would welcome a conversation. This role offers an attractive salary, private healthcare, an attractive pension scheme and working with a fantastic bunch of people who truly love what they do! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now for an informal and completely private and confidential conversation.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We're passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You'll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You'll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you'll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the "so what's" of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we're looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 22, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We're passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You'll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You'll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you'll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the "so what's" of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we're looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 22, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Job Title: Security Support Officer Salary: 14.85 PH + Benefits Location: South London Hours: 42 hours per week Contract: Full Time Temp to Perm Please be aware there is a 2-6 month vetting process for this role. Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.
Apr 22, 2026
Full time
Job Title: Security Support Officer Salary: 14.85 PH + Benefits Location: South London Hours: 42 hours per week Contract: Full Time Temp to Perm Please be aware there is a 2-6 month vetting process for this role. Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 22, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Chief Operating Officer Location: UK -This role is a combination of working on customer sites, at our operational locations in Peterborough, Southampton and Runcorn and remote working. We're open on location for the right individual. Salary : Competitive About ICE With over 50 years of experience, ICE is the UK's largest independent provider of cleaning equipment, supporting thousands of customer sites across sectors including retail, healthcare, logistics, manufacturing and education. We combine industry expertise with innovation - from traditional equipment to cutting-edge robotic cleaning solutions - while helping our customers meet their sustainability goals. As a fast-growing business, we offer real opportunity to shape strategy, drive change and make a lasting impact. The Role We're looking for a high-impact Chief Operating Officer to take ownership of operational performance across a fast-growing, market leading business. This is a pivotal executive role where you will shape and execute operational strategy, scale service delivery and drive performance across a complex, multi-site operation. Working closely with the senior leadership team, you will improve efficiency, enhance customer experience and support the next phase of growth with full accountability for delivering measurable results. Key Responsibilities Define and deliver operational strategy aligned to business growth Own service performance, KPIs and continuous improvement Act as senior escalation point for critical operational and customer issues Drive a culture of accountability, safety and operational excellence Lead the Service Delivery function through a team of managers Improve service quality, response times and customer satisfaction Use data and insight to identify risks, trends and opportunities Operational Oversight Hubs & Warehouse Own performance across regional hubs, ensuring efficiency, consistency and scalability Drive improvements in asset utilisation, inventory management and turnaround times Implement standardised processes for asset tracking, lifecycle management and quality control Field Engineering & Technical Services Lead nationwide field operations, ensuring high levels of productivity, safety and compliance Drive improvements in first-time fix rates, SLA performance and engineer utilisation Ensure consistent delivery of preventative maintenance, reactive repairs and compliance testing Helpdesk & Scheduling Oversee scheduling, resource planning and job allocation to maximise operational efficiency Improve response times, SLA adherence and customer communication Enhance systems and processes to increase visibility, accuracy and coordination Parts & Smartcall Ensure efficient parts supply, stock availability and supply chain performance Drive the development of Smartcall to improve remote diagnostics and reduce downtime Build strong supplier relationships to ensure cost control, quality and reliability Training & Development Own operational training strategy through the Training Service Delivery Managers Ensure workforce capability, compliance and ongoing technical development Align workforce development with operational goals and future business growth About You Proven senior operations leadership experience (COO/Operations Director level) Track record of improving performance, efficiency and scalability Strong commercial and strategic mindset Experience leading multi-site, service led operations Excellent leadership, communication and stakeholder management skills Experience in engineering, industrial cleaning equipment or service-based environments would be desirable Why Join ICE? Highly competitive salary package Employee benefits that work for you: ICE Cube (Reward Gateway) - discounts and perks Health Shield & Digital GP access Private medical insurance Life Assurance Enhanced company pension scheme Employee Assistance Programme Generous annual leave plus your birthday off each year Holiday Buy Back Scheme Long Service Awards Are you ready to make an impact? Join a market-leading, growing business where you'll shape operations, lead high-performing teams and play a pivotal role in driving the future success of our business! To Apply If you feel you are a suitable candidate and would like to work for ICE, please do not hesitate to apply.
Apr 22, 2026
Full time
Chief Operating Officer Location: UK -This role is a combination of working on customer sites, at our operational locations in Peterborough, Southampton and Runcorn and remote working. We're open on location for the right individual. Salary : Competitive About ICE With over 50 years of experience, ICE is the UK's largest independent provider of cleaning equipment, supporting thousands of customer sites across sectors including retail, healthcare, logistics, manufacturing and education. We combine industry expertise with innovation - from traditional equipment to cutting-edge robotic cleaning solutions - while helping our customers meet their sustainability goals. As a fast-growing business, we offer real opportunity to shape strategy, drive change and make a lasting impact. The Role We're looking for a high-impact Chief Operating Officer to take ownership of operational performance across a fast-growing, market leading business. This is a pivotal executive role where you will shape and execute operational strategy, scale service delivery and drive performance across a complex, multi-site operation. Working closely with the senior leadership team, you will improve efficiency, enhance customer experience and support the next phase of growth with full accountability for delivering measurable results. Key Responsibilities Define and deliver operational strategy aligned to business growth Own service performance, KPIs and continuous improvement Act as senior escalation point for critical operational and customer issues Drive a culture of accountability, safety and operational excellence Lead the Service Delivery function through a team of managers Improve service quality, response times and customer satisfaction Use data and insight to identify risks, trends and opportunities Operational Oversight Hubs & Warehouse Own performance across regional hubs, ensuring efficiency, consistency and scalability Drive improvements in asset utilisation, inventory management and turnaround times Implement standardised processes for asset tracking, lifecycle management and quality control Field Engineering & Technical Services Lead nationwide field operations, ensuring high levels of productivity, safety and compliance Drive improvements in first-time fix rates, SLA performance and engineer utilisation Ensure consistent delivery of preventative maintenance, reactive repairs and compliance testing Helpdesk & Scheduling Oversee scheduling, resource planning and job allocation to maximise operational efficiency Improve response times, SLA adherence and customer communication Enhance systems and processes to increase visibility, accuracy and coordination Parts & Smartcall Ensure efficient parts supply, stock availability and supply chain performance Drive the development of Smartcall to improve remote diagnostics and reduce downtime Build strong supplier relationships to ensure cost control, quality and reliability Training & Development Own operational training strategy through the Training Service Delivery Managers Ensure workforce capability, compliance and ongoing technical development Align workforce development with operational goals and future business growth About You Proven senior operations leadership experience (COO/Operations Director level) Track record of improving performance, efficiency and scalability Strong commercial and strategic mindset Experience leading multi-site, service led operations Excellent leadership, communication and stakeholder management skills Experience in engineering, industrial cleaning equipment or service-based environments would be desirable Why Join ICE? Highly competitive salary package Employee benefits that work for you: ICE Cube (Reward Gateway) - discounts and perks Health Shield & Digital GP access Private medical insurance Life Assurance Enhanced company pension scheme Employee Assistance Programme Generous annual leave plus your birthday off each year Holiday Buy Back Scheme Long Service Awards Are you ready to make an impact? Join a market-leading, growing business where you'll shape operations, lead high-performing teams and play a pivotal role in driving the future success of our business! To Apply If you feel you are a suitable candidate and would like to work for ICE, please do not hesitate to apply.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 22, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 22, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you'll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we're looking for You don't need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 22, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you'll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we're looking for You don't need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Why Midnite? We're a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you're driven, creative, and thrive in fast-moving environments where you can shape meaningful outcomes - keep reading. Not your grandad's bookie. The Role Title: Global Payroll Officer Team: Finance Salary: £45,000 - £50,000 Location: UK, with strong preference for London. Hybrid working with office collaboration as needed This role sits at the heart of how Midnite operates, owning payroll across the UK and South Africa and ensuring everything runs accurately, reliably, and at scale. As we continue to grow internationally, you'll play a key role in shaping how payroll evolves, improving controls, streamlining processes, and helping build a more scalable global foundation. This isn't just about running payroll, it's about taking real ownership of a critical function and helping it keep pace with a fast-growing business. You will: Own end-to-end UK payroll delivery using PayFit Support and manage South Africa payroll processes across a separate system Evaluate, select, and implement a future global payroll solution, owning the project end-to-end from requirements through to rollout Manage contractor and EOR payroll operations via Deel Handle payroll onboarding, off boarding, and employee lifecycle changes Process payroll amendments accurately and within tight monthly deadlines Respond to payroll-related queries from employees and internal stakeholders Support payroll reconciliations, journals, and reporting activities Assist with benefits-related payroll administration, including pensions and changes Support P11D and PSA reporting processes Improve payroll documentation, controls, and process efficiency as the business scales The next Midniter: Has solid UK payroll experience with end-to-end ownership Has a strong understanding of UK payroll processes and HMRC compliance Is comfortable working with payroll systems (ideally PayFit or similar) Has experience processing invoices and completing basic accounts payable tasks Has experience working with contractor or multi-jurisdiction payroll (e.g. Deel exposure is a plus) Has strong Excel skills and is confident handling payroll data and reconciliations Has high attention to detail and takes pride in accuracy Takes ownership and can operate independently without close supervision Is proactive, adaptable, and comfortable improving processes in a fast-moving environment Winnings Private health insurance with zero excess, including optical cover and optional dental. Income protection to protect your earnings and give you peace of mind. Tenure holiday policy. After three years you receive an extra two days leave, increasing to 30 days annually after five years. Flexible working and a fully supported home office setup so you can do your best work from home. Nursery salary sacrifice scheme helping parents save thousands each year on nursery fees. Salary sacrifice schemes for tech and holidays so you can spread the cost of the things you want. Retail discounts and subscription perks across a wide range of brands. Quarterly team socials to connect, celebrate and have fun together. At Midnite, we're committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders. We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.
Apr 22, 2026
Full time
Why Midnite? We're a high-performance team operating at pace. High ownership. Constant iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you're driven, creative, and thrive in fast-moving environments where you can shape meaningful outcomes - keep reading. Not your grandad's bookie. The Role Title: Global Payroll Officer Team: Finance Salary: £45,000 - £50,000 Location: UK, with strong preference for London. Hybrid working with office collaboration as needed This role sits at the heart of how Midnite operates, owning payroll across the UK and South Africa and ensuring everything runs accurately, reliably, and at scale. As we continue to grow internationally, you'll play a key role in shaping how payroll evolves, improving controls, streamlining processes, and helping build a more scalable global foundation. This isn't just about running payroll, it's about taking real ownership of a critical function and helping it keep pace with a fast-growing business. You will: Own end-to-end UK payroll delivery using PayFit Support and manage South Africa payroll processes across a separate system Evaluate, select, and implement a future global payroll solution, owning the project end-to-end from requirements through to rollout Manage contractor and EOR payroll operations via Deel Handle payroll onboarding, off boarding, and employee lifecycle changes Process payroll amendments accurately and within tight monthly deadlines Respond to payroll-related queries from employees and internal stakeholders Support payroll reconciliations, journals, and reporting activities Assist with benefits-related payroll administration, including pensions and changes Support P11D and PSA reporting processes Improve payroll documentation, controls, and process efficiency as the business scales The next Midniter: Has solid UK payroll experience with end-to-end ownership Has a strong understanding of UK payroll processes and HMRC compliance Is comfortable working with payroll systems (ideally PayFit or similar) Has experience processing invoices and completing basic accounts payable tasks Has experience working with contractor or multi-jurisdiction payroll (e.g. Deel exposure is a plus) Has strong Excel skills and is confident handling payroll data and reconciliations Has high attention to detail and takes pride in accuracy Takes ownership and can operate independently without close supervision Is proactive, adaptable, and comfortable improving processes in a fast-moving environment Winnings Private health insurance with zero excess, including optical cover and optional dental. Income protection to protect your earnings and give you peace of mind. Tenure holiday policy. After three years you receive an extra two days leave, increasing to 30 days annually after five years. Flexible working and a fully supported home office setup so you can do your best work from home. Nursery salary sacrifice scheme helping parents save thousands each year on nursery fees. Salary sacrifice schemes for tech and holidays so you can spread the cost of the things you want. Retail discounts and subscription perks across a wide range of brands. Quarterly team socials to connect, celebrate and have fun together. At Midnite, we're committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders. We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.
Role: Director of Finance / Chief Finance Officer Type: Permanent, Full-time Salary: 54,143 to 68,655 Hybrid: Office presence (limited remote flexibility) Location: Buckinghamshire Sellick Partnership is partnering with a highly regarded Academy Trust organisation to recruit a Director of Finance / Chief Finance Officer on a permanent basis. The responsibilities of the Director of Finance / Chief Finance Officer will be: Providing strategic financial leadership as part of the senior leadership team, supporting long-term sustainability and organisational objectives Leading the development and delivery of robust budgeting, forecasting and multi-year financial planning Ensuring strong financial governance, compliance and control frameworks are embedded and continuously improved Producing clear, insightful financial reporting to support informed decision-making at senior leadership and board level Overseeing day-to-day financial operations, including management accounts, audits and statutory returns Leading and developing finance and related support teams to maintain high professional standards Supporting value-for-money initiatives, procurement activity and effective contract management Working closely with senior stakeholders across operations, HR, estates and IT to ensure resources are aligned with strategic priorities The ideal candidate for the Director of Finance / Chief Finance Officer role will have: A professional accountancy qualification or equivalent senior financial leadership experience A strong background in strategic financial management within an academy trust organisation Experience producing and interpreting financial reports for non-finance stakeholders A track record of managing budgets, forecasts and financial planning processes Proven leadership capability, with experience managing teams and influencing at senior level Strong analytical and systems skills, including advanced use of financial and reporting tools Experience within the public or education sector would be advantageous, though not essential How to apply for the Director of Finance / Chief Finance Officer role: If you believe that you are well-suited to this excellent opportunity of Director of Finance / Chief Finance Officer, please apply directly or contact Tim Farnsworth at Sellick Partnership - Derby Office for more information. CVs will be screened and submitted to the client for shortlisting, with interviews arranged promptly for shortlisted candidates. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 22, 2026
Full time
Role: Director of Finance / Chief Finance Officer Type: Permanent, Full-time Salary: 54,143 to 68,655 Hybrid: Office presence (limited remote flexibility) Location: Buckinghamshire Sellick Partnership is partnering with a highly regarded Academy Trust organisation to recruit a Director of Finance / Chief Finance Officer on a permanent basis. The responsibilities of the Director of Finance / Chief Finance Officer will be: Providing strategic financial leadership as part of the senior leadership team, supporting long-term sustainability and organisational objectives Leading the development and delivery of robust budgeting, forecasting and multi-year financial planning Ensuring strong financial governance, compliance and control frameworks are embedded and continuously improved Producing clear, insightful financial reporting to support informed decision-making at senior leadership and board level Overseeing day-to-day financial operations, including management accounts, audits and statutory returns Leading and developing finance and related support teams to maintain high professional standards Supporting value-for-money initiatives, procurement activity and effective contract management Working closely with senior stakeholders across operations, HR, estates and IT to ensure resources are aligned with strategic priorities The ideal candidate for the Director of Finance / Chief Finance Officer role will have: A professional accountancy qualification or equivalent senior financial leadership experience A strong background in strategic financial management within an academy trust organisation Experience producing and interpreting financial reports for non-finance stakeholders A track record of managing budgets, forecasts and financial planning processes Proven leadership capability, with experience managing teams and influencing at senior level Strong analytical and systems skills, including advanced use of financial and reporting tools Experience within the public or education sector would be advantageous, though not essential How to apply for the Director of Finance / Chief Finance Officer role: If you believe that you are well-suited to this excellent opportunity of Director of Finance / Chief Finance Officer, please apply directly or contact Tim Farnsworth at Sellick Partnership - Derby Office for more information. CVs will be screened and submitted to the client for shortlisting, with interviews arranged promptly for shortlisted candidates. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Security Officer page is loaded Security Officerlocations: Eaton Estate, Eccleston, Chester, CH4 9ETtime type: Full timeposted on: Posted Todayjob requisition id: JR05000Reporting to - Security Team LeaderDepartment - Security DepartmentPrimary location - Eaton Estate, ChesterContract type - Full time/rotating shift pattern (4 days, 4 nights)Main purpose of roleTo take charge of comprehensive control and monitoring of physical access, along with executing thorough internal, external, perimeter, and ad-hoc patrols of the Eaton Estate.Key responsibilities Essential skills and attributes To observe, report, provide positive response and control to any security situation that may arise To provide emergency first aid where required To provide the initial firefighting response to any fire situation on the Estate Adhere to Security Standard Operating Procedures and adhere to health and safety policies and procedures (training will be provided where necessary) Maintain flexible foot and vehicle patrols throughout the shift Provide contractor escorting Manned Guarding Form part of any emergency response to incidents within the Estate Operate technical security and communication systems in the Security Operations Centre Any other duties as directed by the Head of Security or Security Team Leader To continuously develop and improve To comply with company policy and best practise in security, legal and regulatory compliance To ensure that all H&S responsibilities are fulfilled and that the team's (including the role holder), visitors and contractors safety and welfare is maintained Support the security strategy To complete any other duties as required from time to timeEssential skills and attributes: To be confidential and discreet at all times Outstanding communication and customer service skills Self motivated by taking responsibility, being positive and facing challenges with enthusiasm Team player mindset, contributing to Gold Standard aspirations Full Driving Licence Minimum one year of experience as a Commercial Security Officer Basic computer skills, proficient with Microsoft Office, Teams and database tools Diplomatic and composed handling of diverse situations Adaptability to strategic changes and willingness to cover open shifts Strong attention to detail, effective workload prioritisation in fast-paced settings SIA Door Supervisor, CCTV qualification or Close Protection License (optional)All employees must uphold the shared values of Grosvenor: Integrity , be honest, fair and open Trust , be loyal, reliable and deliver on commitments Respect , be inclusive, straightforward, collaborative, caring and thoughtfulTo apply for this job please click on "Apply". To begin your application you will be asked to create an account.Please carefully read our Recruitment Privacy Notice before proceeding with an application. The privacy notice sets out how Grosvenor obtains, uses and protects the personal information which you provide to us. You can read the notice here -We think this is a very special place to work. Our international activities span urban property, food and agtech, rural estate management and support for philanthropic initiatives - meaning we are able to offer a wide range of rewarding career opportunities.We are united by a common purpose: to deliver lasting commercial, social and environmental benefit, and this drives everything we do. It means that we put planet and people at the centre of what we do and why we want people with open minds and fresh ideas to join us.
Apr 22, 2026
Full time
Security Officer page is loaded Security Officerlocations: Eaton Estate, Eccleston, Chester, CH4 9ETtime type: Full timeposted on: Posted Todayjob requisition id: JR05000Reporting to - Security Team LeaderDepartment - Security DepartmentPrimary location - Eaton Estate, ChesterContract type - Full time/rotating shift pattern (4 days, 4 nights)Main purpose of roleTo take charge of comprehensive control and monitoring of physical access, along with executing thorough internal, external, perimeter, and ad-hoc patrols of the Eaton Estate.Key responsibilities Essential skills and attributes To observe, report, provide positive response and control to any security situation that may arise To provide emergency first aid where required To provide the initial firefighting response to any fire situation on the Estate Adhere to Security Standard Operating Procedures and adhere to health and safety policies and procedures (training will be provided where necessary) Maintain flexible foot and vehicle patrols throughout the shift Provide contractor escorting Manned Guarding Form part of any emergency response to incidents within the Estate Operate technical security and communication systems in the Security Operations Centre Any other duties as directed by the Head of Security or Security Team Leader To continuously develop and improve To comply with company policy and best practise in security, legal and regulatory compliance To ensure that all H&S responsibilities are fulfilled and that the team's (including the role holder), visitors and contractors safety and welfare is maintained Support the security strategy To complete any other duties as required from time to timeEssential skills and attributes: To be confidential and discreet at all times Outstanding communication and customer service skills Self motivated by taking responsibility, being positive and facing challenges with enthusiasm Team player mindset, contributing to Gold Standard aspirations Full Driving Licence Minimum one year of experience as a Commercial Security Officer Basic computer skills, proficient with Microsoft Office, Teams and database tools Diplomatic and composed handling of diverse situations Adaptability to strategic changes and willingness to cover open shifts Strong attention to detail, effective workload prioritisation in fast-paced settings SIA Door Supervisor, CCTV qualification or Close Protection License (optional)All employees must uphold the shared values of Grosvenor: Integrity , be honest, fair and open Trust , be loyal, reliable and deliver on commitments Respect , be inclusive, straightforward, collaborative, caring and thoughtfulTo apply for this job please click on "Apply". To begin your application you will be asked to create an account.Please carefully read our Recruitment Privacy Notice before proceeding with an application. The privacy notice sets out how Grosvenor obtains, uses and protects the personal information which you provide to us. You can read the notice here -We think this is a very special place to work. Our international activities span urban property, food and agtech, rural estate management and support for philanthropic initiatives - meaning we are able to offer a wide range of rewarding career opportunities.We are united by a common purpose: to deliver lasting commercial, social and environmental benefit, and this drives everything we do. It means that we put planet and people at the centre of what we do and why we want people with open minds and fresh ideas to join us.
Senior Vice President of Software Engineering page is loaded Senior Vice President of Software Engineeringremote type: Hybridlocations: UK-London-Chiswick Bldg 5 Floor 4time type: Full timeposted on: Posted 4 Days Agojob requisition id: R321290 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit Light & Wonder's iGaming division operates the industry's largest digital gaming aggregation network, delivering 3,500+ games to operators across 100+ jurisdictions worldwide. Following record Q3 2025 performance with 16% revenue growth and expanding market share, we're accelerating our technology transformation.As Senior Vice President of Software Engineering , reporting to the Chief Technology Officer, you'll lead the engineering vision powering our Infinity platform. You'll build and inspire a 200+ person engineering organization globally, establishing technical strategy, architecture standards, and the innovation roadmap that enables platform scale, regulatory expansion, and the player experiences millions love.The iGaming industry demands rapid technological evolution within stringent regulatory oversight-requiring a leader who combines strategic vision with operational excellence, deep technical expertise with business acumen, and bold innovation with proven execution. Candidate Profile The Senior Vice President of Software Engineering should be a visionary technology leader who inspires talented teams while delivering operational excellence in a highly regulated, 24/7 global environment. This leader will bring strategic thinking and P&L discipline, partnering with the CTO and business leaders to drive innovation and execution. They must be an exceptional people leader with proven experience in platform modernization and championing AI adoption across products and engineering operations. Setting Strategy Defines 3-year roadmap aligned with business objectives. Articulates clear vision for platform evolution, AI integration, and architectural modernization. Champions embedding AI/ML into platform capabilities-personalization, fraud detection, responsible gaming monitoring, and predictive analytics. Transforms engineering operations through AI-assisted development, intelligent testing, automated code review, and productivity tools. Establishes engineering standards, technology choices, and architectural principles enabling scale, reliability, security, and velocity. Ensures architectures enable compliance across 100+ jurisdictions with flexible systems adapting to evolving regulations. Executing for Results Translates strategy into execution through clear goals, metrics, and accountability. Manages organization through 6-10 senior leaders ensuring predictable delivery. Owns 24/7 operations for high-scale, low-latency systems serving millions of users globally. Implements SRE practices and incident management. Drives adoption of AI tools that amplify engineering productivity and platform capabilities. Establishes engineering metrics across delivery velocity, system performance, technical debt, team health, and business impact. Engages directly with customers and operators on technical sales support, platform integrations, and critical issue resolution. Collaborates with Product, Legal, Compliance, Finance, Marketing, and Sales to enable business success. Leading Teams, Building Relationships and Using Influence Builds, inspires, and develops diverse teams that attract top talent and achieve exceptional results. Creates inclusive culture where engineers thrive. Establishes compelling vision attracting senior leaders, domain experts, and exceptional contributors. Proven track record hiring and curating talent at scale. Coaches senior leaders, creating succession depth and career pathways. Invests in continuous learning and skill development. Embodies Light & Wonder's "Creators" culture and "never settle" mindset. Fosters ownership, accountability, and excellence. Qualifications Knowledge and Experience 15+ years software engineering experience with 10+ years leading teams of 100+ engineers. VP/SVP-level track record scaling organizations and delivering business impact through technology. Deep expertise building high-scale distributed systems, SaaS platforms, or aggregation platforms serving millions of users with mission-critical uptime requirements. Expert in cloud-native architecture, microservices, and real-time systems. Experience in highly regulated environments-gaming, fintech, or similar industries requiring multi-jurisdictional compliance and regulatory certification is preferred. Experience managing distributed teams across geographies and time zones, building hybrid/remote cultures, and maintaining 24/7 operational excellence. Strong P&L understanding with ability to optimize technology spend, demonstrate ROI, and communicate strategy to board-level audiences. Characteristics Experience working at highest organizational levels. Translates complex technology into compelling business narratives. Envisions where technology and iGaming are headed. Makes decisive calls with incomplete information. Possesses courage to challenge constructively. Operates with transparency and accountability. Builds trust through consistent ethical behavior in regulated gaming environment. Thrives in fast-paced, high-pressure environments. Maintains composure during incidents, learning and adapting quickly. Additional Information Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .
Apr 22, 2026
Full time
Senior Vice President of Software Engineering page is loaded Senior Vice President of Software Engineeringremote type: Hybridlocations: UK-London-Chiswick Bldg 5 Floor 4time type: Full timeposted on: Posted 4 Days Agojob requisition id: R321290 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit Light & Wonder's iGaming division operates the industry's largest digital gaming aggregation network, delivering 3,500+ games to operators across 100+ jurisdictions worldwide. Following record Q3 2025 performance with 16% revenue growth and expanding market share, we're accelerating our technology transformation.As Senior Vice President of Software Engineering , reporting to the Chief Technology Officer, you'll lead the engineering vision powering our Infinity platform. You'll build and inspire a 200+ person engineering organization globally, establishing technical strategy, architecture standards, and the innovation roadmap that enables platform scale, regulatory expansion, and the player experiences millions love.The iGaming industry demands rapid technological evolution within stringent regulatory oversight-requiring a leader who combines strategic vision with operational excellence, deep technical expertise with business acumen, and bold innovation with proven execution. Candidate Profile The Senior Vice President of Software Engineering should be a visionary technology leader who inspires talented teams while delivering operational excellence in a highly regulated, 24/7 global environment. This leader will bring strategic thinking and P&L discipline, partnering with the CTO and business leaders to drive innovation and execution. They must be an exceptional people leader with proven experience in platform modernization and championing AI adoption across products and engineering operations. Setting Strategy Defines 3-year roadmap aligned with business objectives. Articulates clear vision for platform evolution, AI integration, and architectural modernization. Champions embedding AI/ML into platform capabilities-personalization, fraud detection, responsible gaming monitoring, and predictive analytics. Transforms engineering operations through AI-assisted development, intelligent testing, automated code review, and productivity tools. Establishes engineering standards, technology choices, and architectural principles enabling scale, reliability, security, and velocity. Ensures architectures enable compliance across 100+ jurisdictions with flexible systems adapting to evolving regulations. Executing for Results Translates strategy into execution through clear goals, metrics, and accountability. Manages organization through 6-10 senior leaders ensuring predictable delivery. Owns 24/7 operations for high-scale, low-latency systems serving millions of users globally. Implements SRE practices and incident management. Drives adoption of AI tools that amplify engineering productivity and platform capabilities. Establishes engineering metrics across delivery velocity, system performance, technical debt, team health, and business impact. Engages directly with customers and operators on technical sales support, platform integrations, and critical issue resolution. Collaborates with Product, Legal, Compliance, Finance, Marketing, and Sales to enable business success. Leading Teams, Building Relationships and Using Influence Builds, inspires, and develops diverse teams that attract top talent and achieve exceptional results. Creates inclusive culture where engineers thrive. Establishes compelling vision attracting senior leaders, domain experts, and exceptional contributors. Proven track record hiring and curating talent at scale. Coaches senior leaders, creating succession depth and career pathways. Invests in continuous learning and skill development. Embodies Light & Wonder's "Creators" culture and "never settle" mindset. Fosters ownership, accountability, and excellence. Qualifications Knowledge and Experience 15+ years software engineering experience with 10+ years leading teams of 100+ engineers. VP/SVP-level track record scaling organizations and delivering business impact through technology. Deep expertise building high-scale distributed systems, SaaS platforms, or aggregation platforms serving millions of users with mission-critical uptime requirements. Expert in cloud-native architecture, microservices, and real-time systems. Experience in highly regulated environments-gaming, fintech, or similar industries requiring multi-jurisdictional compliance and regulatory certification is preferred. Experience managing distributed teams across geographies and time zones, building hybrid/remote cultures, and maintaining 24/7 operational excellence. Strong P&L understanding with ability to optimize technology spend, demonstrate ROI, and communicate strategy to board-level audiences. Characteristics Experience working at highest organizational levels. Translates complex technology into compelling business narratives. Envisions where technology and iGaming are headed. Makes decisive calls with incomplete information. Possesses courage to challenge constructively. Operates with transparency and accountability. Builds trust through consistent ethical behavior in regulated gaming environment. Thrives in fast-paced, high-pressure environments. Maintains composure during incidents, learning and adapting quickly. Additional Information Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .
The starting salary range for this role is 33,552 per annum, based on a 36-hour working week. This is a 12-month fixed term contract/ secondment opportunity to cover maternity leave that will end by 31.03.2027. We are looking for a highly organised and proactive Directorate Support Officer to join our Place Directorate. In this role, you will provide flexible, adaptable, and high-quality administrative and finance support across the Directorate, contributing to the smooth running of our services and leadership functions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The Directorate Support Team sits within the Place Operations & Support Service in the Place Directorate which is a large and multifaceted area of the organisation, with responsibilities including facilitating safe and reliable journeys, shaping places for our customers, and delivering sustainability and climate change objectives. The service plays a key role in enabling these priorities through a range of specialist support functions. As part of the team, you will work collaboratively to provide essential services including business support, finance administration, recruitment and induction support and time administration across all six service areas. This role offers a great balance of collaboration and flexibility with the option for some remote working. The role is based at our Merrow, Guildford office but attendance at other Surrey sites can be expected. Key Responsibilities As a Directorate Support Officer, you will: Confident dealing with figures and finance-related information Provide high-quality administrative and finance support across the Directorate Organise and coordinate meetings, events, and diary commitments Undertake finance duties including purchasing and invoicing tasks Collate, update, and maintain key information and records Support hiring managers across all service areas with various HR-related tasks, including recruitment, induction, and training Work flexibly as part of a wider support team to meet collective objectives and deadlines Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience using Unit4 or other purchasing systems Excellent Microsoft Office skills, and the ability to learn new software quickly Proven experience delivering high-quality finance and admin support Strong organisational abilities and confidence managing multiple priorities A proactive, can-do attitude and willingness to take initiative Exceptional attention to detail The ability to communicate clearly with all levels To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe a time when you had to manage multiple priorities. How did you organise your workload and ensure deadlines were met? How do you maintain accuracy and attention to detail when working with high volumes of data or administrative tasks. Can you describe the steps you would take to raise a Purchase Order, including the key information required before raising one. Why Join Us? This is an exciting opportunity to be part of a high performing team supporting a directorate which delivers real impact for our customers and communities. You'll be joining a supportive and collaborative team committed to helping the wider directorate achieve its strategic priorities. The job advert closes at 23:59 on 19/04/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 22, 2026
Contractor
The starting salary range for this role is 33,552 per annum, based on a 36-hour working week. This is a 12-month fixed term contract/ secondment opportunity to cover maternity leave that will end by 31.03.2027. We are looking for a highly organised and proactive Directorate Support Officer to join our Place Directorate. In this role, you will provide flexible, adaptable, and high-quality administrative and finance support across the Directorate, contributing to the smooth running of our services and leadership functions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The Directorate Support Team sits within the Place Operations & Support Service in the Place Directorate which is a large and multifaceted area of the organisation, with responsibilities including facilitating safe and reliable journeys, shaping places for our customers, and delivering sustainability and climate change objectives. The service plays a key role in enabling these priorities through a range of specialist support functions. As part of the team, you will work collaboratively to provide essential services including business support, finance administration, recruitment and induction support and time administration across all six service areas. This role offers a great balance of collaboration and flexibility with the option for some remote working. The role is based at our Merrow, Guildford office but attendance at other Surrey sites can be expected. Key Responsibilities As a Directorate Support Officer, you will: Confident dealing with figures and finance-related information Provide high-quality administrative and finance support across the Directorate Organise and coordinate meetings, events, and diary commitments Undertake finance duties including purchasing and invoicing tasks Collate, update, and maintain key information and records Support hiring managers across all service areas with various HR-related tasks, including recruitment, induction, and training Work flexibly as part of a wider support team to meet collective objectives and deadlines Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience using Unit4 or other purchasing systems Excellent Microsoft Office skills, and the ability to learn new software quickly Proven experience delivering high-quality finance and admin support Strong organisational abilities and confidence managing multiple priorities A proactive, can-do attitude and willingness to take initiative Exceptional attention to detail The ability to communicate clearly with all levels To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe a time when you had to manage multiple priorities. How did you organise your workload and ensure deadlines were met? How do you maintain accuracy and attention to detail when working with high volumes of data or administrative tasks. Can you describe the steps you would take to raise a Purchase Order, including the key information required before raising one. Why Join Us? This is an exciting opportunity to be part of a high performing team supporting a directorate which delivers real impact for our customers and communities. You'll be joining a supportive and collaborative team committed to helping the wider directorate achieve its strategic priorities. The job advert closes at 23:59 on 19/04/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Patrons Coordinator Full-time Hybrid (at least 3 days per week on-site in Bloomsbury, London) Permanent £31,979 per annum Application deadline: 12pm (midday) on Tuesday 5 May 2026 About the role The British Museum is seeking an exceptional Patrons Coordinator to play a central role in delivering a high-quality, bespoke Patrons Programme. You will have a direct impact on diversifying the Patrons Events Programme, ensuring the smooth running of the Patrons Events Programme. You will build and maintain strong relationships with the Museum's Patrons and Departmental Supporter Groups acting as a key point of contact, taking ownership of Patron communications and events and overseeing the effective administration of the Patrons scheme. This is a fantastic opportunity for an organised, proactive, and relationship-driven professional to gain experience working across engagement, events and supporter communications to contribute to and enhance the Museums Patrons Programme. About you Understanding of the role Fundraising Departments have within an organisation like the British Museum. Previous experience of working in a professional office or customer-facing environment such as a Development/Fundraising office or similar, with experience in data handling and designing effective processes. IT literate, ideally with experience of using Raisers Edge or similar CRM databases. Excellent attention to detail and organisation skills. Able to evaluate and improve repetitive tasks and procedures, working proactively and methodically. Excellent communication skills, both written and verbal. Excellent problem-solving abilities. Available to work evenings and occasional weekends. Key areas of responsibility Administration and coordination of the Patrons scheme: Act as first point of contact for Patrons, responding to enquiries and resolving requests independently where appropriate. Draft and coordinate high-quality communications which reflect the high level of service and special relationship between the Patrons Team and its supporters. Liaise with the Operations, Membership and Supporter Services teams to organise and deliver monthly Patron renewals, ensuring data is accurate and processes are timely. Working with the Membership and Supporter Engagement team to coordinate and deliver regular email and postal communications. Patrons' events: Coordinate event logistics working third parties and Museum colleagues, in particular the Events and Supporter Engagement teams. Lead on the delivery of key events such as Patrons' Open House and Patrons' Previews, assisting the Senior Patrons Manager on the planning and delivery of the Director's Dinner, ensuring a high standard of execution throughout. Liaise with the Development Data and Research Officer to prepare briefing notes and supporting materials for events. Patrons International Travel Programme: Support the coordination and delivery of the Patrons international travel programme, including managing communications, mailings, and preparatory materials. The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere. Benefits At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below: Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access. 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years) Learning and development through courses, mentoring and Athena as well as support for professional qualifications. Employee Assistance Programme available 24/7 for counselling, wellbeing support and more. Civil Service Pension Scheme with a secure, inflation-linked defined benefit. Interest-free loans including season ticket, rental deposit and bicycle loans. Our Values Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered: Care Deeply Embrace the Unknown Spark Curiosity Value Many Voices These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application. Additional details At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice. If you have any additional needs that we should be aware of to support you with your application, please provide details Unfortunately, for this role we are unable to offer Sponsorship to applicants The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Apr 22, 2026
Full time
Patrons Coordinator Full-time Hybrid (at least 3 days per week on-site in Bloomsbury, London) Permanent £31,979 per annum Application deadline: 12pm (midday) on Tuesday 5 May 2026 About the role The British Museum is seeking an exceptional Patrons Coordinator to play a central role in delivering a high-quality, bespoke Patrons Programme. You will have a direct impact on diversifying the Patrons Events Programme, ensuring the smooth running of the Patrons Events Programme. You will build and maintain strong relationships with the Museum's Patrons and Departmental Supporter Groups acting as a key point of contact, taking ownership of Patron communications and events and overseeing the effective administration of the Patrons scheme. This is a fantastic opportunity for an organised, proactive, and relationship-driven professional to gain experience working across engagement, events and supporter communications to contribute to and enhance the Museums Patrons Programme. About you Understanding of the role Fundraising Departments have within an organisation like the British Museum. Previous experience of working in a professional office or customer-facing environment such as a Development/Fundraising office or similar, with experience in data handling and designing effective processes. IT literate, ideally with experience of using Raisers Edge or similar CRM databases. Excellent attention to detail and organisation skills. Able to evaluate and improve repetitive tasks and procedures, working proactively and methodically. Excellent communication skills, both written and verbal. Excellent problem-solving abilities. Available to work evenings and occasional weekends. Key areas of responsibility Administration and coordination of the Patrons scheme: Act as first point of contact for Patrons, responding to enquiries and resolving requests independently where appropriate. Draft and coordinate high-quality communications which reflect the high level of service and special relationship between the Patrons Team and its supporters. Liaise with the Operations, Membership and Supporter Services teams to organise and deliver monthly Patron renewals, ensuring data is accurate and processes are timely. Working with the Membership and Supporter Engagement team to coordinate and deliver regular email and postal communications. Patrons' events: Coordinate event logistics working third parties and Museum colleagues, in particular the Events and Supporter Engagement teams. Lead on the delivery of key events such as Patrons' Open House and Patrons' Previews, assisting the Senior Patrons Manager on the planning and delivery of the Director's Dinner, ensuring a high standard of execution throughout. Liaise with the Development Data and Research Officer to prepare briefing notes and supporting materials for events. Patrons International Travel Programme: Support the coordination and delivery of the Patrons international travel programme, including managing communications, mailings, and preparatory materials. The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere. Benefits At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below: Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access. 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years) Learning and development through courses, mentoring and Athena as well as support for professional qualifications. Employee Assistance Programme available 24/7 for counselling, wellbeing support and more. Civil Service Pension Scheme with a secure, inflation-linked defined benefit. Interest-free loans including season ticket, rental deposit and bicycle loans. Our Values Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered: Care Deeply Embrace the Unknown Spark Curiosity Value Many Voices These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application. Additional details At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice. If you have any additional needs that we should be aware of to support you with your application, please provide details Unfortunately, for this role we are unable to offer Sponsorship to applicants The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Facilities Officer page is loaded Facilities Officerlocations: Nottinghamtime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 11, 2026 (21 days left to apply)job requisition id: R6418 Here at UPP we currently have an opportunity for a Facilities Officer to join our team. This is a permanent position, working variable shift pattern 41 hours per week The shifts are Days, evening's and Night's on a 21 day rolling rota The salary is £29,593.00 per annum.The Mobile Facilities Officer will provide cover to multiple sites and report to the Supervisor daily for updates, They will offer a range of support to the residence's management team and assist with the provision of a suitably equipped and customer centred, secure environment for residents to live and to study in accordance with the license agreement. Role responsibilities include: Carry out regular patrols of the residence and grounds, reporting any security/safety issues Monitor and control health, safety and maintenance standards within residence and grounds Respond effectively to fire alarm activations and liaise with the emergency services Monitor the signing in and out of all guests, visitors and contractors Complete help desk forms for reactive maintenance and pass to the relevant persons Deal with queries and complaints in an efficient, professional and courteous manner Complete all necessary reports including incident reports, noise reports, accident reports and others as required Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement to the duty warden/tutor and residence manager as appropriate Liaise, as necessary, with other Facilities officers, university clients, sub-contractors, UPPRSL staff and residents and conference delegatesWe truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation. We are looking for you to have worked in a similar role and environment and have great communication and organisation skills, along with an attention to detail and the passion to do a great job.You will also be flexible to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends. Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS. What we offer: In return, we are offeringa fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.We also give two paid volunteering days each year to support a charity of your choice. Our people are at the heart of how we operate and we welcome everyone who shares our values, regardless of background or identity. Valuing our differences is what makes UPP a growing success and allows everyone to come to work feeling valued and supported.We are an inclusive, flexible and supportive employer who is committed to investing in our people through training and development; and we are proud this is recognised through our Investors in People Gold award. We are a team of people with energy, pace and passion; if that sounds like you, apply today. We are proud to be the UK's leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term.However, we're more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.At UPP, we believe your career should be as rewarding as the impact you make. Here's what you can expect when you join us:To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our . Apply today and start your journey with UPP. Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered. Career Growth : Learn, lead, and progress with tailored training and leadership programmes. Rewards & Benefits : Competitive package and range of benefits designed for you. Health and Wellbeing : From mental health resources to wellness programmes, and everyday support. Purpose & Impact : Every role shapes the student experience.
Apr 22, 2026
Full time
Facilities Officer page is loaded Facilities Officerlocations: Nottinghamtime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 11, 2026 (21 days left to apply)job requisition id: R6418 Here at UPP we currently have an opportunity for a Facilities Officer to join our team. This is a permanent position, working variable shift pattern 41 hours per week The shifts are Days, evening's and Night's on a 21 day rolling rota The salary is £29,593.00 per annum.The Mobile Facilities Officer will provide cover to multiple sites and report to the Supervisor daily for updates, They will offer a range of support to the residence's management team and assist with the provision of a suitably equipped and customer centred, secure environment for residents to live and to study in accordance with the license agreement. Role responsibilities include: Carry out regular patrols of the residence and grounds, reporting any security/safety issues Monitor and control health, safety and maintenance standards within residence and grounds Respond effectively to fire alarm activations and liaise with the emergency services Monitor the signing in and out of all guests, visitors and contractors Complete help desk forms for reactive maintenance and pass to the relevant persons Deal with queries and complaints in an efficient, professional and courteous manner Complete all necessary reports including incident reports, noise reports, accident reports and others as required Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement to the duty warden/tutor and residence manager as appropriate Liaise, as necessary, with other Facilities officers, university clients, sub-contractors, UPPRSL staff and residents and conference delegatesWe truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation. We are looking for you to have worked in a similar role and environment and have great communication and organisation skills, along with an attention to detail and the passion to do a great job.You will also be flexible to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends. Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS. What we offer: In return, we are offeringa fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.We also give two paid volunteering days each year to support a charity of your choice. Our people are at the heart of how we operate and we welcome everyone who shares our values, regardless of background or identity. Valuing our differences is what makes UPP a growing success and allows everyone to come to work feeling valued and supported.We are an inclusive, flexible and supportive employer who is committed to investing in our people through training and development; and we are proud this is recognised through our Investors in People Gold award. We are a team of people with energy, pace and passion; if that sounds like you, apply today. We are proud to be the UK's leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term.However, we're more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.At UPP, we believe your career should be as rewarding as the impact you make. Here's what you can expect when you join us:To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our . Apply today and start your journey with UPP. Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered. Career Growth : Learn, lead, and progress with tailored training and leadership programmes. Rewards & Benefits : Competitive package and range of benefits designed for you. Health and Wellbeing : From mental health resources to wellness programmes, and everyday support. Purpose & Impact : Every role shapes the student experience.
White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers - to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you'll do Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life Lead the execution of market leading performance marketing for new customers across existing and emerging channels Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners Shape and deliver customer and market research to identify new insights, customer needs and opportunities Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you'll bring An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry A long history of building successful brands, through positioning, creative development, advertising, and performance marketing A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 22, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers - to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you'll do Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life Lead the execution of market leading performance marketing for new customers across existing and emerging channels Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners Shape and deliver customer and market research to identify new insights, customer needs and opportunities Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you'll bring An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry A long history of building successful brands, through positioning, creative development, advertising, and performance marketing A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
