Gravity Recruit
Deputy Store Director - White City Our client is looking for a strong retailer to join their new store team in London, White City. As Deputy Store Director, youll act as the trusted number two in the store, working closely with the Store Director and the entire store team to drive overall business performance and ensure seamless day-to-day operations. In this key role, you'll: Support the Store Director in delivering on strategic goals across sales, service, and operational excellence Lead and develop high-performing teams, ensuring alignment with the brand values and service standards Collaborate with both the Customer Experience and Operations teams to create an engaging and efficient store environment Monitor performance metrics, identify opportunities for improvement, and implement initiatives that enhance the end-to-end customer journey Responsibilities Customer Experience: Spend 50/80% of your time on the sales floor, actively leading and inspiring the team to deliver memorable and immersive client experiences. Role-model the attitude, setting the standard for exceptional service, professionalism, and positivity. Provide hands-on support in challenging client situations, ensuring issues are resolved quickly and client satisfaction is maintained. Deliver ongoing coaching and training, empowering team members to meet and exceed commercial and operational KPIs. Take ownership of floor leadership, ensuring consistent coverage, smooth operations, and an elevated service environment. Motivate and energise the team through dynamic floor management, creating an addictive and engaging shopping experience. Utilise tools and mystery shopper reports to analyse satisfaction scores and implement targeted action plans for continuous improvement. Inspire and guide the team in leveraging digital tools to offer personalised and connected client services. Partner with the Training team to coach and support the delivery of Beauty Services, maximising client engagement, and loyalty. Foster strong working relationships with Brand Supervisors and ensure regular follow-up on Brand BC performance. Lead and align the management team to cultivate a vibrant and welcoming store atmosphere, driving results across all commercial KPIs. Operational Excellence: Optimise and oversee store operations in partnership with the Operations Manager, ensuring efficiency, compliance with company policies, and adherence to operational guidelines. Inspire and support the management team in enforcing all store policies and procedures related to products, testers, pricing, merchandising, and coordination with external partners (including brands, helpers, and security). Collaborate with the Operations Manager to maintain the stores premium image, focusing on cleanliness, product availability, and overall presentation. In partnership with Category Managers, ensure the team consistently applies and follows operational standards and procedures across all departments. Proactively monitor stock levels and communicate low-stock or out-of-stock risks to the Operations Manager to maintain optimal product availability. Work alongside the Operations Manager to uphold visual merchandising (VM), animation, and marketing execution standards, ensuring alignment with brand image and campaign guidelines. Team Management: Partner with the store director to recruit, train, retain and develop talent. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody the company values, fostering a culture of growth and opportunity. Align team objectives with the company's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Skills: Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Package: £55,000 + Package + Bonus + Fantastic Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
Deputy Store Director - White City Our client is looking for a strong retailer to join their new store team in London, White City. As Deputy Store Director, youll act as the trusted number two in the store, working closely with the Store Director and the entire store team to drive overall business performance and ensure seamless day-to-day operations. In this key role, you'll: Support the Store Director in delivering on strategic goals across sales, service, and operational excellence Lead and develop high-performing teams, ensuring alignment with the brand values and service standards Collaborate with both the Customer Experience and Operations teams to create an engaging and efficient store environment Monitor performance metrics, identify opportunities for improvement, and implement initiatives that enhance the end-to-end customer journey Responsibilities Customer Experience: Spend 50/80% of your time on the sales floor, actively leading and inspiring the team to deliver memorable and immersive client experiences. Role-model the attitude, setting the standard for exceptional service, professionalism, and positivity. Provide hands-on support in challenging client situations, ensuring issues are resolved quickly and client satisfaction is maintained. Deliver ongoing coaching and training, empowering team members to meet and exceed commercial and operational KPIs. Take ownership of floor leadership, ensuring consistent coverage, smooth operations, and an elevated service environment. Motivate and energise the team through dynamic floor management, creating an addictive and engaging shopping experience. Utilise tools and mystery shopper reports to analyse satisfaction scores and implement targeted action plans for continuous improvement. Inspire and guide the team in leveraging digital tools to offer personalised and connected client services. Partner with the Training team to coach and support the delivery of Beauty Services, maximising client engagement, and loyalty. Foster strong working relationships with Brand Supervisors and ensure regular follow-up on Brand BC performance. Lead and align the management team to cultivate a vibrant and welcoming store atmosphere, driving results across all commercial KPIs. Operational Excellence: Optimise and oversee store operations in partnership with the Operations Manager, ensuring efficiency, compliance with company policies, and adherence to operational guidelines. Inspire and support the management team in enforcing all store policies and procedures related to products, testers, pricing, merchandising, and coordination with external partners (including brands, helpers, and security). Collaborate with the Operations Manager to maintain the stores premium image, focusing on cleanliness, product availability, and overall presentation. In partnership with Category Managers, ensure the team consistently applies and follows operational standards and procedures across all departments. Proactively monitor stock levels and communicate low-stock or out-of-stock risks to the Operations Manager to maintain optimal product availability. Work alongside the Operations Manager to uphold visual merchandising (VM), animation, and marketing execution standards, ensuring alignment with brand image and campaign guidelines. Team Management: Partner with the store director to recruit, train, retain and develop talent. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody the company values, fostering a culture of growth and opportunity. Align team objectives with the company's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Skills: Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Package: £55,000 + Package + Bonus + Fantastic Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
Manpower
Grangemouth, Stirlingshire
Working Supervisor Location: Grangemouth, FK3 9XD Hourly Rate: £15 - £21ph, depending on experience and tickets. Contract type: Temp - 3 months Working hours: Mon-Thurs 07:30-16:30 & Fri 07:30-13:30. 40HPW About the role Manpower are recruiting for motivated Working Supervisors to work for our well established client, based in Grangemouth. The primary responsibility of this role is to ensure that all designated areas meet high contract standards through effective horticultural practices and management. You will play a key role in creating and maintaining visually appealing landscapes.The Working Supervisor will also be hands on, joining the rest of the team where you will play a crucial part in the creation, maintenance, and enhancement of various outdoor spaces. You will undertake various landscaping projects. Key Responsibilities Team Leadership: Direct, motivate, and lead a team of operatives, allocating tasks and providing on-site guidance. Hands-on Work: Undertake manual labour and skilled tasks like excavation, concreting, laying kerbs, manhole construction, and drainage repairs. Safety and Compliance: Ensure the site is safe, conduct risk assessments, and enforce health, safety, and environmental regulations. Quality and Programme: Oversee work to ensure it's completed to specification, safely, efficiently, and on time. Site Management: Manage materials and equipment, place orders for supplies, and ensure plant is roadworthy. Record Keeping: Complete site records, paperwork, and other documentation accurately. Communication: Liaise with site supervisors and managers, raise technical queries, and update streetworks notices. Requirements Proven experience supervisory experience in Grounds Maintenance and meeting with customers & clients Valid full driving license is essential, with less than 6 penalty points. CSCS card is essential. Dumper, roller, excavator, telehandler tickets beneficial. Can-do attitude and safety-conscious mindset. Physically fit and able to work outdoors in all weather conditions. You can look forward to the following benefits : 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme Possible permanent opportunities for the right candidate Weekly pay About our client: You will work for a company that genuinely cares and has a strong Sustainability Strategy with a focus on responsibility at the heart of their three pillars of People, Planet and Performance. Our client is Europe's leading provider of soft landscaping services and landscape creation projects. As the top soft landscaping provider in the UK, they offer a comprehensive range of services, including professional open space management, soft landscaping design and build, tree surgery, civil engineering, outdoor facilities management, biodiversity management, and waterways management.Apply now and a member of our Team will be in contact!
Working Supervisor Location: Grangemouth, FK3 9XD Hourly Rate: £15 - £21ph, depending on experience and tickets. Contract type: Temp - 3 months Working hours: Mon-Thurs 07:30-16:30 & Fri 07:30-13:30. 40HPW About the role Manpower are recruiting for motivated Working Supervisors to work for our well established client, based in Grangemouth. The primary responsibility of this role is to ensure that all designated areas meet high contract standards through effective horticultural practices and management. You will play a key role in creating and maintaining visually appealing landscapes.The Working Supervisor will also be hands on, joining the rest of the team where you will play a crucial part in the creation, maintenance, and enhancement of various outdoor spaces. You will undertake various landscaping projects. Key Responsibilities Team Leadership: Direct, motivate, and lead a team of operatives, allocating tasks and providing on-site guidance. Hands-on Work: Undertake manual labour and skilled tasks like excavation, concreting, laying kerbs, manhole construction, and drainage repairs. Safety and Compliance: Ensure the site is safe, conduct risk assessments, and enforce health, safety, and environmental regulations. Quality and Programme: Oversee work to ensure it's completed to specification, safely, efficiently, and on time. Site Management: Manage materials and equipment, place orders for supplies, and ensure plant is roadworthy. Record Keeping: Complete site records, paperwork, and other documentation accurately. Communication: Liaise with site supervisors and managers, raise technical queries, and update streetworks notices. Requirements Proven experience supervisory experience in Grounds Maintenance and meeting with customers & clients Valid full driving license is essential, with less than 6 penalty points. CSCS card is essential. Dumper, roller, excavator, telehandler tickets beneficial. Can-do attitude and safety-conscious mindset. Physically fit and able to work outdoors in all weather conditions. You can look forward to the following benefits : 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme Possible permanent opportunities for the right candidate Weekly pay About our client: You will work for a company that genuinely cares and has a strong Sustainability Strategy with a focus on responsibility at the heart of their three pillars of People, Planet and Performance. Our client is Europe's leading provider of soft landscaping services and landscape creation projects. As the top soft landscaping provider in the UK, they offer a comprehensive range of services, including professional open space management, soft landscaping design and build, tree surgery, civil engineering, outdoor facilities management, biodiversity management, and waterways management.Apply now and a member of our Team will be in contact!
