908 jobs found

Pricing Manager page is loaded Pricing Managerlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RHowden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Personal Lines Pricing Manager Reporting to: Personal Lines Pricing & Analytics Director Contract: Full time Hybrid working About DUAL UK Personal Lines DUAL UK Personal Lines is the specialist motor and home underwriting business within DUAL Group, operating through the KGM, Eridge and Aurum brands in motor, and the Magenta brand in non-standard home insurance. With over 60-years of heritage, our business now writes over £300m GWP annually, across a broad portfolio of specialist consumer and commercial motor and home products.Our business has achieved steady growth in recent years by combining fast, friendly and flexible service with deep underwriting expertise and strong distribution relationships. This approach has been recognised via recent industry awards, including both the UK Broker Choice and Insurance Times MGA of the Year and a five-star rating in the Insurance Times Broker survey for 4 years in a row. The Opportunity We are now seeking a Personal Lines Pricing Manager to join our business. This is a newly-created role, which will sit within a newly-created Pricing & Analytics team. The team brings together existing pricing activity from across the business to create a focused centre of excellence. With significantly increased investment into Pricing & Analytics, the new team will be at the heart of enabling of our continued business success over coming years. Role purpose The Personal Lines Pricing Manager is a senior technical pricing role responsible for the design, deployment and ongoing optimisation of pricing strategies within DUAL UK's Personal Lines portfolio. The role is hands-on and commercially embedded, working closely with Underwriting, DUAL Actuarial (reserving) and Claims colleagues to ensure pricing strategy and execution is competitive, compliant, aligned to commercial objectives and tuned to the diverse needs of the specialist product lines within our portfolio. Key responsibilities Pricing strategy & execution + Develop and optimise pricing strategies for Personal Lines products, with a primary focus on Motor lines + Translate underwriting appetite and portfolio objectives into effective pricing actions + Contribute across the end-to-end pricing lifecycle from analysis to deployment and monitoring + Balance risk, profitability, competitiveness and growth objectives Pricing models & tools + Design, enhance and maintain pricing models and rating structures + Calibrate rating factors in response to experience and market movement + Support development of pricing tools, automation and MI + Contribute to advancing pricing capability over time Performance monitoring & insight + Develop and maintain pricing MI and rate monitoring + Analyse pricing performance by product, segment and channel + Contribute to business planning and portfolio reviews Stakeholder partnership + Act as key pricing contact for Underwriting teams + Provide expert pricing input and constructive challenge + Collaborate with Actuarial (reserving), Claims, Operations and Technology as needed + Communicate recommendations clearly to senior stakeholders Governance & compliance + Ensure pricing complies with regulatory and internal governance standards + Support pricing governance forums and audits + Maintain strong documentation and change control Candidate requirements Strong experience in UK Personal Lines pricing + Motor experience is essential + Experience of specialist motor lines is an advantage + Additional home pricing experience is an advantage. Proven hands-on capability in pricing model development and rate optimisation Excellent numerical and analytical skills, and commercial mindset Strong interpersonal, stakeholder management and communication / presentation skills with the ability to influence cross-functional teams and senior stakeholders Familiarity with range of pricing tools such from Radar/Emblem to R, Python and Excel Degree-level qualification in a numerate discipline Evidence of ability and appetite to succeed in a fast-paced, rapidly evolving growth business.A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent

Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

To lead and support the effective management of Health, Safety, Environment and Quality across gas network construction, repair, and maintenance activities. Requirements Business Unit: Cappagh Contractors Construction (London) Ltd Reports to: HSEQ Director Location: South West London Area Contract: Permanent, Full Time Role Purpose To lead and support the effective management of Health, Safety, Environment and Quality across gas network construction, repair, and maintenance activities. You will act as a senior competent person, ensuring compliance with UK legislation, gas industry standards, and client requirements. Working closely with the HSEQ Director, you will drive continuous improvement, strengthen operational assurance, and embed a proactive safety culture across all teams and contractors working on the gas network. Key Responsibilities Strategic Leadership & Compliance Support the HSEQ Director in developing and delivering the company's HSEQ strategy for gas network operations. Ensure compliance with relevant UK legislation including the Gas Safety (Management) Regulations GS(M)R, Health and Safety at Work Act 1974, CDM 2015, PUWER, LOLER, and environmental legislation. Maintain and improve the Integrated Management System in line with ISO 45001, ISO 9001, and ISO 14001. Provide competent advice to senior leaders, project managers, and operational teams on HSEQ matters, emerging risks, and regulatory changes. Support the development and review of policies, procedures, and safe systems of work specific to gas operations. Operational Oversight & Assurance Provide oversight of highrisk activities and effective implementation of safe systems of work across: Gas main and service replacement Live gas environments, purging, pressure control and commissioning activities Excavations, temporary works and reinstatement Service connections and disconnections Use of specialist gas tools and equipment Lead internal audits, site inspections, and assurance reviews across all sites, depots and sub-contractors. Ensure compliance with the Gas Industry Registration Scheme (GIRS) and client specific requirements. Support project planning, design reviews, and risk assessments to ensure safe and compliant delivery. Oversee working practices to ensure control measures and permits are robust and effectively implemented by site teams. Lead or support investigations into incidents, near misses, asset damage, and nonconformances, ensuring robust root cause analysis. Ensure statutory (eg RIDDOR, environmental notifications) and network operator reporting requirements are met. Analyse performance data and trends to identify systemic issues and drive continuous improvement. Provide clear investigation reports and improvement recommendations to the HSEQ Director and senior leadership. Environmental & Sustainability Leadership Ensure environmental compliance across gas network activities, including waste management, pollution prevention, and carbon reduction initiatives. Support the delivery of sustainability programmes, including resource efficiency and environmental risk mitigation. Monitor environmental impacts associated with excavation, reinstatement, and materials handling. Culture, Engagement & Leadership Champion a positive HSEQ culture through visible leadership, behavioural safety initiatives, and workforce engagement. Mentor and support HSEQ Advisors, providing coaching and technical guidance. Build strong relationships with clients, project managers and operational teams. Promote open reporting, learning, and continuous improvement across the organisation and supply chain. Support wellbeing initiatives and fatigue management programmes. Documentation, Reporting & Accreditation Assist the HSEQ Directors in maintaining accreditation processes and support external audits for ISO 9001, ISO 14001 and ISO 45001 certification Produce highquality reports for directors, clients, and regulatory bodies, including monthly dashboards and trend analyses. Develop and deliver safety briefings, campaigns, toolbox talks, and safety standdowns. Ensure effective use of digital HSEQ tools, reporting platforms, and mobile applications. Required Skills and Experience 5+ years' experience in a senior HSEQ role within gas networks, utilities, civil engineering, or related highrisk environments. Strong understanding of gas network operations including live gas operations, purging, commissioning and network interface. Experience working under GS(M)R, CDM, and relevant IGEM standards. Proven ability to lead teams, influence stakeholders, and drive cultural and operational improvements. Strong analytical, organisational, and communication skills. Experience supporting senior leadership and contributing to strategic planning. Required Qualifications NEBOSH Diploma (or equivalent Level 6) or working toward completion. IOSH membership (GradIOSH or CMIOSH preferred). Gas industry qualifications (e.g., SHEA Gas, SCO, NCO Gas). CSCS Managers/Professional level Experience with ISO 9001, ISO 14001, and ISO 45001 management systems. Full UK driving licence. IGEM membership or working toward. First Aid at Work / Mental Health First Aid. Experience with digital permit systems or mobile HSEQ tools. Personal Attributes Confident, credible, and able to influence at all levels. Strong leadership presence with a collaborative, coachingfocused approach. Calm, decisive, and resilient, particularly when managing incidents or highpressure situations. Passionate about continuous improvement and high standards of performance. Highly organised with exceptional attention to detail.

Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We're a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what's not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. 35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. 40 hours of paid learning and development. Join us on our journey. Let's create tomorrow, together, today. About the role and team: As Principal Delivery Manager on a flagship iGaming account, you are accountable for the delivery relationship with one of the world's largest online sports betting and gaming operators. A delivery and product outcome-experienced individual, who is comfortable with driving or consulting on the best practice delivery elements that can effectively underpin the global scale and commercial ambition we have for our partnership. You are comfortable with ambiguity, fast pace and be AI aware enough to ensure our scaled global delivery meets the CreateFuture AI enabled delivery vision for the future. What you'll be doing: Programme Level Revenue Oversight Accountability for account margin health, utilisation, and how delivery decisions impact profitability across the account, in close communication with the Client Partner. Steward commercial health end to end - manage burn rate, forecast spend, and ensure every engagement is commercially sustainable. Support deal shaping through pricing, team composition, and delivery models that balance quality with commercial outcomes. Scaling Outcome Focused Delivery Excellence As the account lead, you will take full accountability for measurable outcomes across all live engagements, ensuring high level coherence and consistent reporting to client stakeholders in cross vertical account meetings, providing the macro level oversight, strategic alignment, and primary escalation path across the entire portfolio. AI Enabled Delivery Leadership Direct and inspire a global team of Creatrs through a unified, AI enabled delivery vision, setting the structures and cadence required to maintain and improve value delivery throughput and high performing team dynamics as the account expands locally and globally. Account Growth Plan Collaboration Work closely with the Client Partner to underpin and support critical delivery actions for growth initiatives in pursuit. Ensure that at the point new transformative or outcome based work comes into CreateFuture, we define delivery approaches that will deliver client satisfaction from day one. Play an active role in shaping new opportunities - delivery led growth is something CF needs to do more consistently, and this role should lead by example. Effective Communication and Governance Build client credibility at senior level, influencing decisions and understanding delivery connections, dependencies, and risks that need to be managed cross vertically. Handle difficult delivery related conversations in the spirit of protecting positive outcomes and business risk/margins - with support from the Client Partner. What you'll bring: Experience & Impact Proven experience running multi team, multi market delivery at scale (50-100+ people across concurrent workstreams). A track record of shaping and mobilising delivery teams against outcomes, constructing cross functional squads, challenging client assumptions on team composition, and seeding domain knowledge for rapid onboarding. Demonstrable success operating in a consulting or agency environment, with a clear understanding of utilisation dynamics, multi client delivery, and the commercial realities of selling and delivering services. Experience engaging confidently with senior client stakeholders and influencing decisions, not just reporting status. A track record of delivery led business development - identifying growth within existing accounts and converting delivery relationships into expanded engagements. Technical & Commercial Depth Strong technical baseline - able to engage meaningfully in architecture reviews, quality discussions, and DevOps practices. Enough to challenge credibly; not so deep that it misses the outcome. Commercially astute - understands P&L, utilisation, margin, and how delivery decisions directly impact profitability. A keen interest in picking up new domains quickly. iGaming is complex, regulated, and fast moving. Context is everything. Leadership Style Leads with credibility, clarity, and low ego. Comfortable operating with high accountability and making difficult trade offs at pace. Stays close to delivery, clients, and teams - not removed behind layers of governance. Builds trust through consistency, follow through, and the ability to carry context across complex, fragmented environments. Creates a team culture of ownership and high performance without defaulting to micromanagement. Nice To Have iGaming or regulated industry experience (sports betting, fintech, gaming platforms) - understanding the regulatory landscape, real time performance requirements, and multi market complexity. Experience working with engineering led clients where the delivery partner must earn credibility rather than being handed authority. Familiarity with AI accelerated delivery and how agentic tooling is changing delivery economics. Experience in a scaling consultancy where process maturity and entrepreneurial pace coexist. What we'll offer you: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You'll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.

Senior Development Manager Home " Residential " Investment Developing " Senior Development Manager Salary: £80,000 - £95,000 plus bonus many benefits Location: Surrey Region: Surrey Pinnacle Recruitment are working with a highly desirable investment arm of a known Developer who is looking for an experienced Senior Development Manager to manage large consented strategic type greenfield sites through detailed planning and driving the pre development team to split several hundred acre sites to package together serviced parcels for disposal to other developers and contracting organisations. This role is exclusive to Pinnacle Recruitment and we have been tasked with finding them the best individual we can for this forward thinking developing organisation. to you. Role is based in Surrey Flexible home working in addition £80,000 - £95,000 DOE (will go higher for the right person) Full package including bonus, pension, life assurance and generous holidays and car allowance We need you to be fully experienced at leading a team of numerous Land owners, be exposed to running large sites through the front end, be used to managing the full infrastructure of utilities and road design and be able to manage internal project teams, external architects, engineers, planning consultants and other type consultants offering bespoke services. Key Responsibilities The Development Management role will embrace all functions of the business (ie; Land, Sales, Commercial and Technical). You will drive and support the pre-development project teams and improve project management across all the key development sites. Oversee the successful administering of Land contracts with a key focus on (i) effective forward planning to ensure that all contractual obligations are duly met and (ii) in making key sites effective (ie; ready to start) within a pre-agreed pre-development programme that recognises key Legal Contract timescales. Working successfully across all functions of site delivery (ie; Land, Sales, Commercial and Technical) to ensure that the Land & Planning strategy recognises both the Political and Statutory Landscapes (ie; planning). Taking a lead role alongside our Technical consultants to achieve commercially optimised planning consents, which will include managing internal project teams, external architects, engineers, planning consultants and other consultants providing bespoke services. Knowledge Required Have experience in playing a lead role in analysing and delivering large scale residential projects from inception to site completion; Be able to demonstrate experience and an ability to work effectively within the Planning System; Ability to demonstrate a high degree of commercial awareness in relation to maintaining site/project viability as the development solution evolves; Project Managing multi-disciplinary internal and external teams; Excellent communication, problem solving, negotiation, and inter-personal skills; Excellent analytical skills with outstanding attention to detail; Broad knowledge of the residential development sector and the key industry stakeholders therein with an ability to build good relationships and reliable networks. Skills needed Programme and project management Preparation of feasibility and detailed residential layouts IT proficient, especially in the use of project management software Negotiating planning consents Commercial awareness of design decisions Excellent communication and presentation skills This is a highly engaging and rewarding role for someone who really wants to roll their sleeves up and deliver a 3000 unit scheme. The rewards are fantastic, an opportunity to earn an excellent package, work with a flexible company outside of London and have many promotional opportunities that will be attributed to your hard work and success. You have an opportunity to work with one of the best names in the industry that will value your hard work and commitment and allow you to progress in your career. Apply For This Job Title Name Address Postcode Your Email Attach CV

Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!