MMP Consultancy are working with a fantastic organisation to recruit a Head of Customer Service to join them, in North London. Salary: 60,000 to 65,0000 Per Annum Key Responsibilities: Currently we measure for 80% of calls to be answered and emails to be responded to within 10 working days. The post holder should drive improvements in this area to reduce call wait times and faster email replies. Ensuring effective staff and performance management so that all staff meet operational performance and behavioural expectations, maintaining high morale and a team who thrive with tailored personal development, and who are proud advocates for our customers. Work-flows, scripts and information banks developed and implemented to remove inefficiencies and enable most enquiries to be dealt with at first point of contact. Service model regularly reviewed and improved on the basis of resident feedback, patterns of demand and using data/trends to drive improvements. Developing a 'house style' of written communication in conjunction with our Communications Team which is warm, empathetic and clear. Developing a process to deliver written operational communications for other departments where customer updates are required, creating consistency and operational success. To manage the customer services team to deliver professional, friendly and helpful multi-channel interactions. To work with colleagues to deliver seamless end to end resident centred services using workflow and telephony systems to drive excellence and consistency. Ensure that resident contacts, system and database records, repairs orders and other processes are managed with high levels of accuracy and that quality assurance is in place to guarantee this. Improved call answering / wait times and reduced email response times Reduced complaints at stage 1 and stage 2. Manage the service resolution team ensuring complaints are responded to within 10 working days and that the response is clear and that all relevant service leads are managing the delivery of an appropriate resolution To ensure that all resources are used effectively to deliver resident satisfaction, quality and value for money. To contribute to the effective running of the Housing directorate To provide leadership to staff, maximising resources available and operating within equal opportunities policy and procedures Requirements: Experience of using a wide range of contact centre technologies and implementing new systems. 3 years' experience in a senior management customer service role and contact centre background. Experience of working with performance data to drive improvements. Experience of managing hybrid teams and Team Leaders in a multi-channel environment. You should be able to demonstrate a knowledge of regulatory and ombudsman requirements. Experience of managing customer complaints and resolution.
Mar 25, 2026
Full time
MMP Consultancy are working with a fantastic organisation to recruit a Head of Customer Service to join them, in North London. Salary: 60,000 to 65,0000 Per Annum Key Responsibilities: Currently we measure for 80% of calls to be answered and emails to be responded to within 10 working days. The post holder should drive improvements in this area to reduce call wait times and faster email replies. Ensuring effective staff and performance management so that all staff meet operational performance and behavioural expectations, maintaining high morale and a team who thrive with tailored personal development, and who are proud advocates for our customers. Work-flows, scripts and information banks developed and implemented to remove inefficiencies and enable most enquiries to be dealt with at first point of contact. Service model regularly reviewed and improved on the basis of resident feedback, patterns of demand and using data/trends to drive improvements. Developing a 'house style' of written communication in conjunction with our Communications Team which is warm, empathetic and clear. Developing a process to deliver written operational communications for other departments where customer updates are required, creating consistency and operational success. To manage the customer services team to deliver professional, friendly and helpful multi-channel interactions. To work with colleagues to deliver seamless end to end resident centred services using workflow and telephony systems to drive excellence and consistency. Ensure that resident contacts, system and database records, repairs orders and other processes are managed with high levels of accuracy and that quality assurance is in place to guarantee this. Improved call answering / wait times and reduced email response times Reduced complaints at stage 1 and stage 2. Manage the service resolution team ensuring complaints are responded to within 10 working days and that the response is clear and that all relevant service leads are managing the delivery of an appropriate resolution To ensure that all resources are used effectively to deliver resident satisfaction, quality and value for money. To contribute to the effective running of the Housing directorate To provide leadership to staff, maximising resources available and operating within equal opportunities policy and procedures Requirements: Experience of using a wide range of contact centre technologies and implementing new systems. 3 years' experience in a senior management customer service role and contact centre background. Experience of working with performance data to drive improvements. Experience of managing hybrid teams and Team Leaders in a multi-channel environment. You should be able to demonstrate a knowledge of regulatory and ombudsman requirements. Experience of managing customer complaints and resolution.
Account Manager - Estate Agency Sector Ascot (Monday to Friday - No weekends or late Evenings!) 24,000 basic + uncapped commission (Realistic OTE 34,000+ in Year ) Are you a confident Sales or Lettings Negotiator who loves building relationships and driving results, without giving up your evenings or weekends? Join our energetic team in Ascot as an Account Manager, helping estate agents succeed while developing your own rewarding career. Responsibilities: Build and maintain strong, lasting relationships with estate agency partners and clients Manage inbound and outbound communications with professionalism and enthusiasm Work toward achieving monthly and quarterly sales targets Handle client enquiries and support escalations efficiently Identify new business opportunities through referrals and digital channels Produce regular reports and analyse data to stay ahead of market trends Continuously seek ways to improve performance and deliver exceptional results Skills Required: Confident, positive communicator with a people-first attitude Organised and proactive, with great attention to detail Target-driven and motivated by success Comfortable managing multiple accounts and priorities Keen to learn, grow, and build a long-term career in sales/account management Why Join Us: 24,000 basic salary plus uncapped commission (realistic OTE 34,000+ in year one) No evenings or weekends, enjoy a healthy work-life balance! Supportive, ambitious, and friendly team culture Excellent career development opportunities If you're ready to take ownership, build meaningful client relationships, and be rewarded for your results, we'd love to hear from you. Apply today to join our growing team in Ascot.
Mar 25, 2026
Full time
Account Manager - Estate Agency Sector Ascot (Monday to Friday - No weekends or late Evenings!) 24,000 basic + uncapped commission (Realistic OTE 34,000+ in Year ) Are you a confident Sales or Lettings Negotiator who loves building relationships and driving results, without giving up your evenings or weekends? Join our energetic team in Ascot as an Account Manager, helping estate agents succeed while developing your own rewarding career. Responsibilities: Build and maintain strong, lasting relationships with estate agency partners and clients Manage inbound and outbound communications with professionalism and enthusiasm Work toward achieving monthly and quarterly sales targets Handle client enquiries and support escalations efficiently Identify new business opportunities through referrals and digital channels Produce regular reports and analyse data to stay ahead of market trends Continuously seek ways to improve performance and deliver exceptional results Skills Required: Confident, positive communicator with a people-first attitude Organised and proactive, with great attention to detail Target-driven and motivated by success Comfortable managing multiple accounts and priorities Keen to learn, grow, and build a long-term career in sales/account management Why Join Us: 24,000 basic salary plus uncapped commission (realistic OTE 34,000+ in year one) No evenings or weekends, enjoy a healthy work-life balance! Supportive, ambitious, and friendly team culture Excellent career development opportunities If you're ready to take ownership, build meaningful client relationships, and be rewarded for your results, we'd love to hear from you. Apply today to join our growing team in Ascot.
IT Support Analyst, Salisbury/Hybrid, £30K-£35K (Must be eligible for Security Clearance (min 5 years UK residency) We're looking for an enthusiastic, proactive Support Analyst to be part of a small Service Desk team based in Tilshead. You will provide effective and efficient technical support to users mainly over the phone, but also sometimes in person. What You'll Do: Provide IT support to users via the IT Service Desk Handle and manage incoming calls and online requests and log within the Service Management tool (Halo). Through troubleshooting and fault diagnosis, triage and resolve user issues as a first call fix wherever possible; escalate to agreed 2nd line support teams as appropriate and ensure customers are kept informed of progress. Provide on-site support in regions as required. Assist the IT Service Desk Lead in preparing IT Operations management information and reports. Conduct software license management activities associated with user requests. Ensure all assets are managed and tracked throughout the asset's life cycle. Experience/Skills You'll Need: Windows 10 and 11, MS Office 2016, 2019, O365. Experience working in a distributed/hybrid multi-office environment. IT Service tickets (incidents, requests, problems) End user-device installation, configuration and troubleshooting of Windows desktops, laptops and Android tablets IT Security good practices Software license management and tracking. Experience supporting end user network connectivity (Broadband, 4G, Starlink). ITIL v4 Foundation CompTIA A+ certification or equivalent recent certification. UK Drivers License SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Mar 25, 2026
Full time
IT Support Analyst, Salisbury/Hybrid, £30K-£35K (Must be eligible for Security Clearance (min 5 years UK residency) We're looking for an enthusiastic, proactive Support Analyst to be part of a small Service Desk team based in Tilshead. You will provide effective and efficient technical support to users mainly over the phone, but also sometimes in person. What You'll Do: Provide IT support to users via the IT Service Desk Handle and manage incoming calls and online requests and log within the Service Management tool (Halo). Through troubleshooting and fault diagnosis, triage and resolve user issues as a first call fix wherever possible; escalate to agreed 2nd line support teams as appropriate and ensure customers are kept informed of progress. Provide on-site support in regions as required. Assist the IT Service Desk Lead in preparing IT Operations management information and reports. Conduct software license management activities associated with user requests. Ensure all assets are managed and tracked throughout the asset's life cycle. Experience/Skills You'll Need: Windows 10 and 11, MS Office 2016, 2019, O365. Experience working in a distributed/hybrid multi-office environment. IT Service tickets (incidents, requests, problems) End user-device installation, configuration and troubleshooting of Windows desktops, laptops and Android tablets IT Security good practices Software license management and tracking. Experience supporting end user network connectivity (Broadband, 4G, Starlink). ITIL v4 Foundation CompTIA A+ certification or equivalent recent certification. UK Drivers License SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Digital & PPC Specialist / (Senior) Account Manager London £50-60,000 Employment: Permanent, Full time Reports to: Head of Client Services Our client is an integrated brand communications team that builds ambitious businesses and brands on an international scale. We create brave, simple strategies using human-empowered technology. We cut through with digital-first activations that command attention in the news ticker and social feeds of our lives. Job Purpose Our client is expanding its digital and performance marketing capability and is looking for a Digital & PPC Specialist / Account Manager to help shape and champion this growing offering within the team. Reporting to the Digital Director and supported by a team of optimisation specialists, you'll still have your hands on the tools, but your focus will be on helping bring our performance marketing work to life for clients, showing how the right channel strategy, creative execution, and optimisation can deliver truly impactful results. You're comfortable articulating complex and nuanced performance goals/objectives to clients who are seeking our support. You'll help the team grow, develop our approach, and champion the role performance and growth marketing plays across our integrated client work. Key Deliverables & Responsibilities Plan, execute, and optimise campaigns across Google Ads Manager, LinkedIn Ads Manager, Meta Ads Manager, and Meta Business Manager Champion the team's performance marketing capabilities, translating results into clear business outcomes for clients Sell, sell, sell - you're as good on platform (Google, Meta, Linkedin) as you are in a boardroom full of clients Provide channel recommendations aligned to client objectives, audience insights, and budgets from clearly defined briefs Work across the full marketing funnel, ensuring the right creative and messaging is used at each stage Collaborate with creative and strategy teams to align content with performance goals Implement and manage tracking via GA4, GTM, and other analytics tools to ensure accurate measurement and attribution Analyse data, identify opportunities, and present actionable recommendations to clients Test new formats, audiences, and creative approaches to continually improve results Work with CMS and CRM integrations where relevant to improve lead capture and conversion tracking Stay ahead of platform changes and industry developments to inform strategy Allocation of Time This role will predominantly be focused on servicing client briefs and queries. You will be expected to communicate with clients while also keeping internal stakeholders informed. Skills 4-6 years' experience in paid media / paid social, ideally across both external and in-house roles Experience managing campaigns for e-commerce and B2B Proven on-the-tools experience with Google Ads Manager, Meta Ads Manager, Meta Business Manager and LinkedIn Ads Manager is mandatory TikTok Ads Manager is a plus Strong understanding of the customer journey and content requirements for each funnel stage Confident in campaign tracking, attribution, and analytics tools (GA4, GTM, etc.) Ability to inspire confidence in clients by translating performance data into meaningful outcomes Excellent organisational skills with the ability to manage multiple projects simultaneously Collaborative mindset with strong relationships across strategy, creative, and client teams If you have experience with SEO or Google's Search Console, you'll be looked upon favourably. Qualifications 4 to 5 years in a paid media / paid social role Undergraduate degree in marketing, communications, or related field (preferred) Familiarity with CRM and CMS integrations is a plus BH35628
Mar 25, 2026
Full time
Digital & PPC Specialist / (Senior) Account Manager London £50-60,000 Employment: Permanent, Full time Reports to: Head of Client Services Our client is an integrated brand communications team that builds ambitious businesses and brands on an international scale. We create brave, simple strategies using human-empowered technology. We cut through with digital-first activations that command attention in the news ticker and social feeds of our lives. Job Purpose Our client is expanding its digital and performance marketing capability and is looking for a Digital & PPC Specialist / Account Manager to help shape and champion this growing offering within the team. Reporting to the Digital Director and supported by a team of optimisation specialists, you'll still have your hands on the tools, but your focus will be on helping bring our performance marketing work to life for clients, showing how the right channel strategy, creative execution, and optimisation can deliver truly impactful results. You're comfortable articulating complex and nuanced performance goals/objectives to clients who are seeking our support. You'll help the team grow, develop our approach, and champion the role performance and growth marketing plays across our integrated client work. Key Deliverables & Responsibilities Plan, execute, and optimise campaigns across Google Ads Manager, LinkedIn Ads Manager, Meta Ads Manager, and Meta Business Manager Champion the team's performance marketing capabilities, translating results into clear business outcomes for clients Sell, sell, sell - you're as good on platform (Google, Meta, Linkedin) as you are in a boardroom full of clients Provide channel recommendations aligned to client objectives, audience insights, and budgets from clearly defined briefs Work across the full marketing funnel, ensuring the right creative and messaging is used at each stage Collaborate with creative and strategy teams to align content with performance goals Implement and manage tracking via GA4, GTM, and other analytics tools to ensure accurate measurement and attribution Analyse data, identify opportunities, and present actionable recommendations to clients Test new formats, audiences, and creative approaches to continually improve results Work with CMS and CRM integrations where relevant to improve lead capture and conversion tracking Stay ahead of platform changes and industry developments to inform strategy Allocation of Time This role will predominantly be focused on servicing client briefs and queries. You will be expected to communicate with clients while also keeping internal stakeholders informed. Skills 4-6 years' experience in paid media / paid social, ideally across both external and in-house roles Experience managing campaigns for e-commerce and B2B Proven on-the-tools experience with Google Ads Manager, Meta Ads Manager, Meta Business Manager and LinkedIn Ads Manager is mandatory TikTok Ads Manager is a plus Strong understanding of the customer journey and content requirements for each funnel stage Confident in campaign tracking, attribution, and analytics tools (GA4, GTM, etc.) Ability to inspire confidence in clients by translating performance data into meaningful outcomes Excellent organisational skills with the ability to manage multiple projects simultaneously Collaborative mindset with strong relationships across strategy, creative, and client teams If you have experience with SEO or Google's Search Console, you'll be looked upon favourably. Qualifications 4 to 5 years in a paid media / paid social role Undergraduate degree in marketing, communications, or related field (preferred) Familiarity with CRM and CMS integrations is a plus BH35628
Delivery Lead/Senior Project Manager This is an exciting opportunity for an experienced Delivery Lead/Senior Project Manager to join a large public sector body based in Sheffield. The salary is up to 65k and includes an excellent public sector benefits package. Your new company You'll be joining a large public sector organisation investing heavily in modern, product-led delivery. The environment is collaborative, people centred, and focused on delivering technology that supports a large and diverse user base. You'll work alongside product, portfolio, and technical stakeholders who value transparency, continuous improvement, and adaptable ways of working. Your new role As Delivery Lead, you'll guide an agile delivery team responsible for the successful execution of initiatives within a defined product area. You'll oversee the full delivery landscape, ensuring plans are achievable, risks are well managed, and progress is visible across all levels. You'll coach and mentor agile practitioners, embedding effective delivery practices and fostering autonomy within the team. Working closely with the Head of Product, you'll coordinate sprint cycles, oversee resource and change budgets, and represent delivery within governance forums. Your role will be pivotal in shaping and maturing delivery capability across the organisation. What skills you will need Strong experience managing complex delivery environments with real-time visibility across multiple workstreams. Demonstrated ability to identify, mitigate, and escalate risks and issues effectively. A proven track record in leading, coaching, and developing high performing agile teams. Deep understanding of agile delivery methods and the ability to champion best practice. Excellent communication skills, with confidence engaging stakeholders at all levels. Ability to coordinate planning, sprint cycles, and delivery schedules across a product area. Experience managing change budgets and resources across multiple initiatives. Improving the delivery of continuous improvement work Why you should join You'll play a key role in evolving how a large public sector organisation delivers technology, shaping agile practice, building capability, and influencing product led delivery at scale. The role offers scope to make meaningful improvements to both team culture and delivery outcomes. You'll benefit from generous annual leave, a strong pension scheme, hybrid working options, and ongoing development opportunities. The organisation actively supports wellbeing, flexible working, and inclusion through staff networks and tailored policies, creating an environment where people can grow and do their best work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 25, 2026
Full time
Delivery Lead/Senior Project Manager This is an exciting opportunity for an experienced Delivery Lead/Senior Project Manager to join a large public sector body based in Sheffield. The salary is up to 65k and includes an excellent public sector benefits package. Your new company You'll be joining a large public sector organisation investing heavily in modern, product-led delivery. The environment is collaborative, people centred, and focused on delivering technology that supports a large and diverse user base. You'll work alongside product, portfolio, and technical stakeholders who value transparency, continuous improvement, and adaptable ways of working. Your new role As Delivery Lead, you'll guide an agile delivery team responsible for the successful execution of initiatives within a defined product area. You'll oversee the full delivery landscape, ensuring plans are achievable, risks are well managed, and progress is visible across all levels. You'll coach and mentor agile practitioners, embedding effective delivery practices and fostering autonomy within the team. Working closely with the Head of Product, you'll coordinate sprint cycles, oversee resource and change budgets, and represent delivery within governance forums. Your role will be pivotal in shaping and maturing delivery capability across the organisation. What skills you will need Strong experience managing complex delivery environments with real-time visibility across multiple workstreams. Demonstrated ability to identify, mitigate, and escalate risks and issues effectively. A proven track record in leading, coaching, and developing high performing agile teams. Deep understanding of agile delivery methods and the ability to champion best practice. Excellent communication skills, with confidence engaging stakeholders at all levels. Ability to coordinate planning, sprint cycles, and delivery schedules across a product area. Experience managing change budgets and resources across multiple initiatives. Improving the delivery of continuous improvement work Why you should join You'll play a key role in evolving how a large public sector organisation delivers technology, shaping agile practice, building capability, and influencing product led delivery at scale. The role offers scope to make meaningful improvements to both team culture and delivery outcomes. You'll benefit from generous annual leave, a strong pension scheme, hybrid working options, and ongoing development opportunities. The organisation actively supports wellbeing, flexible working, and inclusion through staff networks and tailored policies, creating an environment where people can grow and do their best work. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Software Developer Hybrid Bournemouth HQ Job Overview: A leading company in the aviation simulation and training industry, known for delivering innovative solutions to enhance aviation safety and efficiency. Headquartered in Bournemouth, the company are committed to driving excellence through cutting-edge technology and exceptional customer service. Join them as they continue to push the boundaries of what's possible in the world of aviation . We are seeking a dedicated Software Developer to join our team. In this role, you'll work closely with senior technical staff to design, implement, and document software solutions that meet the needs of both internal and external clients. Your focus will be on developing new product features and ensuring high-quality code production. Key Responsibilities: Feature Implementation: Develop new product features based on detailed functional specifications. This includes analysing requirements to propose technical solutions, designing software with necessary documentation updates, implementing code in line with established standards, and testing your changes before handing over to QA. Issue Resolution: Quickly address and resolve defects reported by internal teams or customers. Quality Code Delivery: Produce high-quality code on schedule and within budget, following departmental procedures and technical guidance from senior staff. Progress Reporting: Provide estimates for task completion and report progress as requested. Identify and communicate any issues or risks that might impact deadlines. Technical Skills: Proficiency in C++, C#, or similar high-level object-oriented languages. Knowledge of scripting languages Understanding of the Software Development Life Cycle (SDLC) with a focus on Object-Oriented Design (OOD). Familiarity with version control systems and version control software. Competency with one or more Integrated Development Environments (IDEs). Experience with Windows operating systems. Effective communication skills, both written and verbal, with team leaders, team members, and other department representatives. If you're passionate about software development and eager to contribute to innovative projects, we encourage you to apply for this exciting opportunity. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Mar 25, 2026
Full time
Software Developer Hybrid Bournemouth HQ Job Overview: A leading company in the aviation simulation and training industry, known for delivering innovative solutions to enhance aviation safety and efficiency. Headquartered in Bournemouth, the company are committed to driving excellence through cutting-edge technology and exceptional customer service. Join them as they continue to push the boundaries of what's possible in the world of aviation . We are seeking a dedicated Software Developer to join our team. In this role, you'll work closely with senior technical staff to design, implement, and document software solutions that meet the needs of both internal and external clients. Your focus will be on developing new product features and ensuring high-quality code production. Key Responsibilities: Feature Implementation: Develop new product features based on detailed functional specifications. This includes analysing requirements to propose technical solutions, designing software with necessary documentation updates, implementing code in line with established standards, and testing your changes before handing over to QA. Issue Resolution: Quickly address and resolve defects reported by internal teams or customers. Quality Code Delivery: Produce high-quality code on schedule and within budget, following departmental procedures and technical guidance from senior staff. Progress Reporting: Provide estimates for task completion and report progress as requested. Identify and communicate any issues or risks that might impact deadlines. Technical Skills: Proficiency in C++, C#, or similar high-level object-oriented languages. Knowledge of scripting languages Understanding of the Software Development Life Cycle (SDLC) with a focus on Object-Oriented Design (OOD). Familiarity with version control systems and version control software. Competency with one or more Integrated Development Environments (IDEs). Experience with Windows operating systems. Effective communication skills, both written and verbal, with team leaders, team members, and other department representatives. If you're passionate about software development and eager to contribute to innovative projects, we encourage you to apply for this exciting opportunity. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Technology Platform Lead Permanent | Full-Time | London In office (Mon-Thurs) Are you ready to take full ownership of an organisation's core technology platform and shape the backbone of its digital future? This newly created senior role offers the rare chance to architect, build, and run an enterprise grade integration and orchestration landscape for a growing specialist insurance business. As the Technology Platform Lead, you'll be the senior technical authority for how applications communicate, how data flows across the estate, and how automation and interoperability come together to enable true digital transformation. Reporting directly to the Head of Data, Technology & Digital Transformation, you will define strategy, set architectural standards, and lead delivery for a central integration platform-replacing years of contractor-led development with a cohesive, scalable, long-term vision. This is a high-impact, high-visibility role with genuine ownership of critical platforms and architectural components. Key Responsibilities Platform & Architecture Ownership Define strategy, standards and reference architecture for a new enterprise integration platform. Lead design of a scalable orchestration layer supporting APIs, events, file flows and cloud native patterns. Establish reusable integration patterns and blueprint processes for future growth. Delivery & Governance Oversee documentation of all systems, triggers and data flows. Migrate Legacy point to point integrations to centralised, modern patterns. Ensure platform security, data integrity, performance and compliance with enterprise standards. Manage external integration partners, contractors and specialist consultancies. Engagement & Innovation Translate business and operational requirements into clear technical integration solutions. Collaborate with vendors and an external MSP to ensure stability, scalability and resilience. Drive cloud readiness, automation, modularity and future AI enabled capabilities. Core Competencies (Please Self Rank & Provide 1 Sentence Evidence for Each) Technical Enterprise integration architecture experience (design + delivery). Strong command of APIs, event-driven patterns, queues, webhooks and orchestration methods. Hands on with Azure APIM, MuleSoft, Boomi, WSO2, Kafka, Airflow or similar. Understanding of data lineage, transformation and complex data flows. Enterprise security, IAM and API governance expertise. (Desirable) Exposure to Lloyd's or London Market insurance systems. Leadership & Behavioural Ability to define, communicate and embed architectural strategy. Track record owning and evolving enterprise platforms. Experience leading internal teams and managing third party delivery partners. Strong stakeholder engagement across business and technology. Pragmatic, commercially aware decision maker. Why This Role? This is your opportunity to build the backbone of a business-critical technology ecosystem, shape a modern integration platform from the ground up, and influence the long-term digital transformation of a specialist insurer. If you're a senior technologist who loves building scalable platforms the right way - we'd love to hear from you. A pply now or message me directly for a confidential conversation.
Mar 25, 2026
Full time
Technology Platform Lead Permanent | Full-Time | London In office (Mon-Thurs) Are you ready to take full ownership of an organisation's core technology platform and shape the backbone of its digital future? This newly created senior role offers the rare chance to architect, build, and run an enterprise grade integration and orchestration landscape for a growing specialist insurance business. As the Technology Platform Lead, you'll be the senior technical authority for how applications communicate, how data flows across the estate, and how automation and interoperability come together to enable true digital transformation. Reporting directly to the Head of Data, Technology & Digital Transformation, you will define strategy, set architectural standards, and lead delivery for a central integration platform-replacing years of contractor-led development with a cohesive, scalable, long-term vision. This is a high-impact, high-visibility role with genuine ownership of critical platforms and architectural components. Key Responsibilities Platform & Architecture Ownership Define strategy, standards and reference architecture for a new enterprise integration platform. Lead design of a scalable orchestration layer supporting APIs, events, file flows and cloud native patterns. Establish reusable integration patterns and blueprint processes for future growth. Delivery & Governance Oversee documentation of all systems, triggers and data flows. Migrate Legacy point to point integrations to centralised, modern patterns. Ensure platform security, data integrity, performance and compliance with enterprise standards. Manage external integration partners, contractors and specialist consultancies. Engagement & Innovation Translate business and operational requirements into clear technical integration solutions. Collaborate with vendors and an external MSP to ensure stability, scalability and resilience. Drive cloud readiness, automation, modularity and future AI enabled capabilities. Core Competencies (Please Self Rank & Provide 1 Sentence Evidence for Each) Technical Enterprise integration architecture experience (design + delivery). Strong command of APIs, event-driven patterns, queues, webhooks and orchestration methods. Hands on with Azure APIM, MuleSoft, Boomi, WSO2, Kafka, Airflow or similar. Understanding of data lineage, transformation and complex data flows. Enterprise security, IAM and API governance expertise. (Desirable) Exposure to Lloyd's or London Market insurance systems. Leadership & Behavioural Ability to define, communicate and embed architectural strategy. Track record owning and evolving enterprise platforms. Experience leading internal teams and managing third party delivery partners. Strong stakeholder engagement across business and technology. Pragmatic, commercially aware decision maker. Why This Role? This is your opportunity to build the backbone of a business-critical technology ecosystem, shape a modern integration platform from the ground up, and influence the long-term digital transformation of a specialist insurer. If you're a senior technologist who loves building scalable platforms the right way - we'd love to hear from you. A pply now or message me directly for a confidential conversation.
Housing Compliance Officer (Manchester) Join us to play a leading role in ensuring safe, high quality housing for vulnerable people where your expertise shapes standards, strengthens communities, and drives meaningful impact every day. Location: Manchester Salary: £36,840 per annum Closing Date: 12 April, 2026 Employment Type: Temporary - 12 month fixed term contract with the possibility of becoming permanent Hours per week: 37.5 About the Role Working with the DHS Executive Team and Operations Team, you will be responsible for ensuring compliance with the Regulator of Social Housing s consumer standards across our managing agents properties. This will include working closely with supported accommodation service managers, regularly visiting and assessing services in Greater Manchester, London and the North East, developing and maintaining systems for recording compliance, helping draft policies and procedures, keeping up to date with regulatory requirements and best practice, reporting and working with colleagues to develop action plans. Developing productive relationships with the several organisations who manage our properties will be crucial. You will have a key role in ensuring the accommodation provided by DHS properties is of a high standard. Additionally, you will assist with internal and external communications and support the development of resident engagement This is a 12 month fixed term contract with the possibility of becoming permanent . The role includes regular national travel, particularly across Greater Manchester, and we welcome applicants from various UK locations. Please note that your office location will be in Manchester . KEY DELIVERABLES Working closely with teams across DHS and Depaul UK, you will lead work to: • Develop and maintain accurate systems that record compliance against the Regulator of Social Housing s consumer standards. • Undertake desktop and in person inspection of our managing agents services across the areas we work in to monitor compliance performance, identify areas of concern and work with colleagues to improve compliance, creating and implementing action plans as required. • Complete regulatory reporting and compliance returns, including Tenant Satisfaction Measures and Statistical Data Returns. • Maintain an up-to-date knowledge of regulatory requirements, providing updates to colleagues around proposed changes and timescales for confirmed changes. • Working with colleagues, including the Quality and Compliance Manager, to develop and review policies and procedures to ensure compliance with the consumer standards. • Producing clear, auditable reports to demonstrate compliance and inform decision-making, including preparing reports and presentations on regulatory matters for the board, committees and teams as required. • Ensure that residents are involved at various levels of DHS decision making • Assist in maintaining and improving systems to ensure that the Key Performance Indicator (KPI) data and other management information is collected, recorded and reported in line with business requirements. • Ensure sound financial management and value for money in all your activities • Maintain accurate information and resources for DHS, including on the DHS website, SharePoint site and Teams channels About You (What we are looking for from you Person Specification) When completing your application form please address all the points set out below. Knowledge • A thorough knowledge of the Regulator of Social Housing s consumer standards Skills and experience • Taking a proactive approach to ensuring regulatory compliance in a social housing setting • Updating and working with colleagues to develop information management systems • Contributing to the development of policies and procedures that ensure compliance • Strong organisational and project management skills, with the ability to plan, organise and prioritise as well as co-ordinate with colleagues and partners with attention to detail and management of multiple priorities and deadlines. • Good verbal and written communication skills, in particular the skills to use data in accurate, concise and well-presented reports. • Ability to influence, build and maintain positive relationships with internal and external stakeholders, including managing agents, leadership colleagues and residents • Staying informed about emerging trends, best practice, and evolving requirements and sharing relevant information with colleagues • Excellent ICT skills including Microsoft Office 365. What You ll Receive • Tailored training and development • Flexible working options where suitable • 26 days annual leave, rising with service • Family friendly leave policies • Pension scheme with employer contributions up to 7% • Employee Assistance Programme with 24/7 GP access • Discounts across retail, travel, food, fitness and more • Cash health plan for you and your family • Death in service benefit • Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 25, 2026
Full time
Housing Compliance Officer (Manchester) Join us to play a leading role in ensuring safe, high quality housing for vulnerable people where your expertise shapes standards, strengthens communities, and drives meaningful impact every day. Location: Manchester Salary: £36,840 per annum Closing Date: 12 April, 2026 Employment Type: Temporary - 12 month fixed term contract with the possibility of becoming permanent Hours per week: 37.5 About the Role Working with the DHS Executive Team and Operations Team, you will be responsible for ensuring compliance with the Regulator of Social Housing s consumer standards across our managing agents properties. This will include working closely with supported accommodation service managers, regularly visiting and assessing services in Greater Manchester, London and the North East, developing and maintaining systems for recording compliance, helping draft policies and procedures, keeping up to date with regulatory requirements and best practice, reporting and working with colleagues to develop action plans. Developing productive relationships with the several organisations who manage our properties will be crucial. You will have a key role in ensuring the accommodation provided by DHS properties is of a high standard. Additionally, you will assist with internal and external communications and support the development of resident engagement This is a 12 month fixed term contract with the possibility of becoming permanent . The role includes regular national travel, particularly across Greater Manchester, and we welcome applicants from various UK locations. Please note that your office location will be in Manchester . KEY DELIVERABLES Working closely with teams across DHS and Depaul UK, you will lead work to: • Develop and maintain accurate systems that record compliance against the Regulator of Social Housing s consumer standards. • Undertake desktop and in person inspection of our managing agents services across the areas we work in to monitor compliance performance, identify areas of concern and work with colleagues to improve compliance, creating and implementing action plans as required. • Complete regulatory reporting and compliance returns, including Tenant Satisfaction Measures and Statistical Data Returns. • Maintain an up-to-date knowledge of regulatory requirements, providing updates to colleagues around proposed changes and timescales for confirmed changes. • Working with colleagues, including the Quality and Compliance Manager, to develop and review policies and procedures to ensure compliance with the consumer standards. • Producing clear, auditable reports to demonstrate compliance and inform decision-making, including preparing reports and presentations on regulatory matters for the board, committees and teams as required. • Ensure that residents are involved at various levels of DHS decision making • Assist in maintaining and improving systems to ensure that the Key Performance Indicator (KPI) data and other management information is collected, recorded and reported in line with business requirements. • Ensure sound financial management and value for money in all your activities • Maintain accurate information and resources for DHS, including on the DHS website, SharePoint site and Teams channels About You (What we are looking for from you Person Specification) When completing your application form please address all the points set out below. Knowledge • A thorough knowledge of the Regulator of Social Housing s consumer standards Skills and experience • Taking a proactive approach to ensuring regulatory compliance in a social housing setting • Updating and working with colleagues to develop information management systems • Contributing to the development of policies and procedures that ensure compliance • Strong organisational and project management skills, with the ability to plan, organise and prioritise as well as co-ordinate with colleagues and partners with attention to detail and management of multiple priorities and deadlines. • Good verbal and written communication skills, in particular the skills to use data in accurate, concise and well-presented reports. • Ability to influence, build and maintain positive relationships with internal and external stakeholders, including managing agents, leadership colleagues and residents • Staying informed about emerging trends, best practice, and evolving requirements and sharing relevant information with colleagues • Excellent ICT skills including Microsoft Office 365. What You ll Receive • Tailored training and development • Flexible working options where suitable • 26 days annual leave, rising with service • Family friendly leave policies • Pension scheme with employer contributions up to 7% • Employee Assistance Programme with 24/7 GP access • Discounts across retail, travel, food, fitness and more • Cash health plan for you and your family • Death in service benefit • Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Legacy Stewardship Manager Home based, remote working £38,000 - £40,000 pa plus excellent benefits 35 hours per week The Legacy Stewardship Manager will plan and deliver RNID s legacy stewardship programme to bring about growth in future legacy income. It will be responsible for planning and creating high quality legacy communications and experiences which make supporters feel inspired and valued so that we convert and retain them over the long-term. It will use a combination of relationship fundraising techniques and mass fundraising activities. In person events will play a pivotal role, as well as communications and journeys across both digital and print channels. It will also support and enable colleagues to confidently engage in legacy fundraising activities. This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID s income. It is a new role, responsible for ensuring supporters are cultivated and stewarded to deepen their legacy support over the long-term. This role is a new addition to the Legacy Fundraising Team of four, reporting into the Head of Legacies and working closely with the Legacy Marketing Manager and the Legacy Fundraising Officer. We are part of a fundraising team of 20. You re an experienced legacy fundraiser with legacy marketing knowledge as well as strong supporter care and supporter relationship management skills. You re able to deliver a busy and varied programme of operational activity. You re comfortable working at a fast pace on multiple activities simultaneously. You ve personally planned and delivered multiple in person events for legacy supporters. You re organised and an excellent project manager, able to plan and manage activities at once to agreed deadlines and budgets. You work well collaborating with others and are able to influence internal stakeholders at all levels. You re ready to apply your skills and experience to grow RNID s legacy stewardship programme to its full potential. You will be responsible for: Managing and delivering a multifaceted legacy stewardship programme across digital and postal channels as well as in person activities. Personally managing a small portfolio of one to one supporter relationships Planning and delivering a programme of in person legacy events Coordinating and delivering excellent quality legacy supporter care across RNID Project managing all activities and working closely with colleagues to create legacy stewardship communications, journeys and collateral. Educating and training colleagues across RNID to confidently support legacy fundraising activities. Monitoring and reporting on budget and non-financial performance of all stewardship activities We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. We re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria. Closing date: 29 March 2026. First interview Thursday 9 April, Second interview 16 and 17 April 2026.
Mar 25, 2026
Full time
Legacy Stewardship Manager Home based, remote working £38,000 - £40,000 pa plus excellent benefits 35 hours per week The Legacy Stewardship Manager will plan and deliver RNID s legacy stewardship programme to bring about growth in future legacy income. It will be responsible for planning and creating high quality legacy communications and experiences which make supporters feel inspired and valued so that we convert and retain them over the long-term. It will use a combination of relationship fundraising techniques and mass fundraising activities. In person events will play a pivotal role, as well as communications and journeys across both digital and print channels. It will also support and enable colleagues to confidently engage in legacy fundraising activities. This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID s income. It is a new role, responsible for ensuring supporters are cultivated and stewarded to deepen their legacy support over the long-term. This role is a new addition to the Legacy Fundraising Team of four, reporting into the Head of Legacies and working closely with the Legacy Marketing Manager and the Legacy Fundraising Officer. We are part of a fundraising team of 20. You re an experienced legacy fundraiser with legacy marketing knowledge as well as strong supporter care and supporter relationship management skills. You re able to deliver a busy and varied programme of operational activity. You re comfortable working at a fast pace on multiple activities simultaneously. You ve personally planned and delivered multiple in person events for legacy supporters. You re organised and an excellent project manager, able to plan and manage activities at once to agreed deadlines and budgets. You work well collaborating with others and are able to influence internal stakeholders at all levels. You re ready to apply your skills and experience to grow RNID s legacy stewardship programme to its full potential. You will be responsible for: Managing and delivering a multifaceted legacy stewardship programme across digital and postal channels as well as in person activities. Personally managing a small portfolio of one to one supporter relationships Planning and delivering a programme of in person legacy events Coordinating and delivering excellent quality legacy supporter care across RNID Project managing all activities and working closely with colleagues to create legacy stewardship communications, journeys and collateral. Educating and training colleagues across RNID to confidently support legacy fundraising activities. Monitoring and reporting on budget and non-financial performance of all stewardship activities We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. We re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria. Closing date: 29 March 2026. First interview Thursday 9 April, Second interview 16 and 17 April 2026.
We are seeking an Conference & Events Sales Office Manager , to support the Head of Sales, in the leadership and development of the Reactive and Proactive Sales Team within Levy. Working with some iconic Sporting Venues within the Portfolio. Based within their Birmingham Offices, in Parklands. As C&E Sales Office Manager - Overall purpose of the Role: Strategic role responsible for the day-to-day performance of conference and event sales within diary managed Levy venues and LVP Portfolio Central Team Develop future strategy for diary managed estate, within pricing, inventory controls and sales opportunities Support in team management and mentoring of team members Responsible for working with marketing team to deliver the sales, marketing & communications plan. Develop and be curious about systems, leading AI implementation and automation of new workstreams Contribute to client meetings, preparing for, attending and following up on key actions and being responsible for being the face of C&E Prepare, lead and manage new venue mobilisations and demobilisations and take responsibility for the smooth transition of new venues into the diary managed estate Host Teams calls with clients, customers and external stakeholders to support contract retention and development of Lead, manage and develop the Levy Sales team ensuring revenue from the Team is delivered. Person Specification: A minimum of 10 years management experience of high performing sales teams Enthusiastic, motivational, someone who strives for excellence Someone who takes the initiative and drives for results Sets high personal performance standards Organized, able to make robust judgments and prioritise Honest, transparent, and consistent Gain and hold the respect of others Have a flexible approach with a "can do" attitude A good record of accomplishment of driving world class performance Strong commercial experience Ability to monitor and challenge the use of processes Excellent communication and relationship building skills Be passionate about food, beverage, and service What you'll get in return Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: 2 days additional leave after returning from maternity leave Day off for your baby?s first birthday Enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme Life Assurance Preferred rates on salary finance products Development opportunities: Professional subscriptions Ongoing training and structured career pathways Meals on duty included
Mar 25, 2026
Full time
We are seeking an Conference & Events Sales Office Manager , to support the Head of Sales, in the leadership and development of the Reactive and Proactive Sales Team within Levy. Working with some iconic Sporting Venues within the Portfolio. Based within their Birmingham Offices, in Parklands. As C&E Sales Office Manager - Overall purpose of the Role: Strategic role responsible for the day-to-day performance of conference and event sales within diary managed Levy venues and LVP Portfolio Central Team Develop future strategy for diary managed estate, within pricing, inventory controls and sales opportunities Support in team management and mentoring of team members Responsible for working with marketing team to deliver the sales, marketing & communications plan. Develop and be curious about systems, leading AI implementation and automation of new workstreams Contribute to client meetings, preparing for, attending and following up on key actions and being responsible for being the face of C&E Prepare, lead and manage new venue mobilisations and demobilisations and take responsibility for the smooth transition of new venues into the diary managed estate Host Teams calls with clients, customers and external stakeholders to support contract retention and development of Lead, manage and develop the Levy Sales team ensuring revenue from the Team is delivered. Person Specification: A minimum of 10 years management experience of high performing sales teams Enthusiastic, motivational, someone who strives for excellence Someone who takes the initiative and drives for results Sets high personal performance standards Organized, able to make robust judgments and prioritise Honest, transparent, and consistent Gain and hold the respect of others Have a flexible approach with a "can do" attitude A good record of accomplishment of driving world class performance Strong commercial experience Ability to monitor and challenge the use of processes Excellent communication and relationship building skills Be passionate about food, beverage, and service What you'll get in return Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: 2 days additional leave after returning from maternity leave Day off for your baby?s first birthday Enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme Life Assurance Preferred rates on salary finance products Development opportunities: Professional subscriptions Ongoing training and structured career pathways Meals on duty included
Job Title: Passenger Information Controller Location : Doncaster Salary: The salary for this position starts at 25,688, rising to 27,268 once competency has been achieved. Due to the shift pattern, an additional 4,400 per year shift allowance is included. Job Type: Full Time, fixed-term contract for 6 months. We are currently recruiting for a Passenger Information Controller to join our National Rail Communications Centre (NRCC) based at our Head Office in Doncaster on a fixed-term contract for 6 months. The National Rail Communications Centre (NRCC) plays a vital role in keeping rail passengers informed across the UK network. Working closely with the Train Operating Companies and Network Rail, the team communicates the latest travel information via National Rail Enquiries, helping passengers make informed decisions about their journeys. National Rail Enquiries is the main source of customer information for all passenger rail services in England, Wales and Scotland. It is part of the Rail Delivery Group (RDG), which provides key services to the Train Operating Companies. As a Passenger Information Controller, you will help ensure passengers receive clear, accurate and timely travel information. This includes supporting journey planning queries, providing real-time travel updates, and sharing important rail information across a range of digital channels. The NRCC operates 24 hours a day, 7 days a week, and this role will involve working nights and weekends as part of a 12-week rolling roster. What will you be doing? In this role, you will provide clear, accurate and timely information to rail passengers, particularly during times of disruption across the network. Using sources such as National Rail Enquiries, live departure boards, social media feeds and journey planning systems, you will help ensure passengers receive up-to-date information to support their journeys. Key responsibilities will include translating technical railway information into clear, customer-friendly updates, distributing information across multiple digital platforms, and supporting Train Operating Companies during disruption. You will also contribute to planned communications such as engineering work updates, timetable changes, and the introduction of new stations or services. This role required a high level of accuracy and attention to detail, as you will be responsible for responding to customer enquiries, primarily via National Rail Enquiries' social media channels. You will proactively monitor updates from Train Operating Companies and Network Rail to ensure passengers receive the most relevant and timely information. What are we looking for? Excellent written communication skills. Strong team player with a collaborative approach. Ability to manage time-sensitive tasks and deadlines effectively. Ability to work in a fast-paced environment. Adaptable to changes in processes and workflows. Strong customer focus. What matters to you? Here at DB Cargo we offer range of benefits as part of your employment. These will include: Starting salary at 25,688 (training), 27,268 (competent rate) - Plus additional hours - Plus shift allowance 35 hours per week 25-day annual leave + bank holidays Hybrid working between our locations and your home, this is mutually agreeable between the business and employee - role dependant Free on-site parking Please click APPLY to send your CV for this role. Candidates with experience of: Customer Information Controller, Station Information Controller, Train Service Controller, Railway Operation Controller, Operational Control Centre Controller, Service Delivery Manager, Information Co-ordinator, Resource Controller - Train Crew, may also be considered for this role.
Mar 25, 2026
Contractor
Job Title: Passenger Information Controller Location : Doncaster Salary: The salary for this position starts at 25,688, rising to 27,268 once competency has been achieved. Due to the shift pattern, an additional 4,400 per year shift allowance is included. Job Type: Full Time, fixed-term contract for 6 months. We are currently recruiting for a Passenger Information Controller to join our National Rail Communications Centre (NRCC) based at our Head Office in Doncaster on a fixed-term contract for 6 months. The National Rail Communications Centre (NRCC) plays a vital role in keeping rail passengers informed across the UK network. Working closely with the Train Operating Companies and Network Rail, the team communicates the latest travel information via National Rail Enquiries, helping passengers make informed decisions about their journeys. National Rail Enquiries is the main source of customer information for all passenger rail services in England, Wales and Scotland. It is part of the Rail Delivery Group (RDG), which provides key services to the Train Operating Companies. As a Passenger Information Controller, you will help ensure passengers receive clear, accurate and timely travel information. This includes supporting journey planning queries, providing real-time travel updates, and sharing important rail information across a range of digital channels. The NRCC operates 24 hours a day, 7 days a week, and this role will involve working nights and weekends as part of a 12-week rolling roster. What will you be doing? In this role, you will provide clear, accurate and timely information to rail passengers, particularly during times of disruption across the network. Using sources such as National Rail Enquiries, live departure boards, social media feeds and journey planning systems, you will help ensure passengers receive up-to-date information to support their journeys. Key responsibilities will include translating technical railway information into clear, customer-friendly updates, distributing information across multiple digital platforms, and supporting Train Operating Companies during disruption. You will also contribute to planned communications such as engineering work updates, timetable changes, and the introduction of new stations or services. This role required a high level of accuracy and attention to detail, as you will be responsible for responding to customer enquiries, primarily via National Rail Enquiries' social media channels. You will proactively monitor updates from Train Operating Companies and Network Rail to ensure passengers receive the most relevant and timely information. What are we looking for? Excellent written communication skills. Strong team player with a collaborative approach. Ability to manage time-sensitive tasks and deadlines effectively. Ability to work in a fast-paced environment. Adaptable to changes in processes and workflows. Strong customer focus. What matters to you? Here at DB Cargo we offer range of benefits as part of your employment. These will include: Starting salary at 25,688 (training), 27,268 (competent rate) - Plus additional hours - Plus shift allowance 35 hours per week 25-day annual leave + bank holidays Hybrid working between our locations and your home, this is mutually agreeable between the business and employee - role dependant Free on-site parking Please click APPLY to send your CV for this role. Candidates with experience of: Customer Information Controller, Station Information Controller, Train Service Controller, Railway Operation Controller, Operational Control Centre Controller, Service Delivery Manager, Information Co-ordinator, Resource Controller - Train Crew, may also be considered for this role.
Job Title: Head of Fundraising & Membership Reporting to: Director of Development & External Relations Responsible for: Line-management of two staff (Development Manager and Stakeholder Relations Officer) Based: Our Head Office is based in Kensington, London SW7, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Requests for permanent remote working will be considered and we welcome applications from people based in other parts of the UK. Terms: Full-time (35 hours per week), Permanent. Requests for part-time or flexible working will be considered Salary: £46,811 - £57,416 per annum About Us The British Science Association (BSA) was founded in 1831 and is a registered charity. We are creating a future where science is more relevant, representative, and connected to society. We have ambitious goals to put people at the heart of science. About the Role The Head of Fundraising & Membership will be an experienced professional fundraiser responsible for developing and delivering a comprehensive fundraising and membership strategy to grow and diversify sustainable income for the British Science Association across its portfolio of programmes. A central part of the role will be leading development and delivery of the membership and fundraising strategy for EDIS (Equality, Diversity and Inclusion in Science and Health), a national membership coalition hosted by the British Science Association (BSA) delivered in partnership with the Francis Crick Institute and funded by the Wellcome Trust. Working closely with the Director of Development & External Relations, Chief Executive and other colleagues across the organisation, the postholder will lead fundraising and business development activity, strengthen BSA supporter engagement, and EDIS organisational member engagement, and help shape resilient income models that support the BSA s mission to ensure that all of society is included in science. Key responsibilities Develop and deliver the BSA s fundraising strategy Develop the BSA s fundraising strategy, working with key stakeholders, and create an accompanying implementation plan, KPIs and milestones. Monitor and report on the delivery of the fundraising strategy to the Senior Management Team and Board. Work collaboratively with colleagues across the organisation to support the delivery of the fundraising strategy. Develop and grow membership of EDIS (Equality, Diversity, and Inclusion in Science and Health) Develop and deliver the EDIS membership strategy, including an implementation plan with clear KPIs and milestones Work closely with the Head of EDIS and wider EDIS team to develop a compelling and sustainable membership offer and pricing structure (from year 3 of the programme) for current and prospective organisational members . Develop and deliver a membership growth plan, and work closely with the EDIS team to oversee member communications, engagement campaigns and retention strategies. Work with the Head of EDIS and other colleagues to develop additional earned income streams that complement membership (such as sponsorship or paid-for training). Lead, support and champion the Development team Foster a strong, collaborative team culture for the BSA Development team, reflecting the values of the BSA and of EDIS, and inspiring the team to develop and contribute to the fundraising strategy and the BSA s and EDIS mission and vision. Work collaboratively with teams across the BSA, encouraging all teams to support the organisation s fundraising and income generation activities, as appropriate. Deputise for the Director of Development & External Relations, when needed. Lead on our fundraising activities and donor engagement Lead and provide oversight on high-quality applications and bids to corporates, trusts and foundations, statutory sources and other funders, working closely with Development team members and other colleagues. Lead the development of high-value strategic partnerships, including multi-year and/or multi-programme partnerships, aligning funder priorities with organisational impact. Lead on the BSA s donor stewardship plans, ensuring timely and effective reporting to funders as well as a strong supporter experience. Ensure there is a comprehensive pipeline of funding bids with a clear prospecting plan for the BSA. Work closely with the Head of Education and wider team to develop and deliver fundraising approaches that complement earned income for the BSA s flagship CREST Awards programme. Work closely with the Director of Development & External Relations, CEO, Trustees and other colleagues to help build strong relationships with prospective donors and high-profile stakeholders, by providing timely briefings for donor meetings to support senior level engagement. Develop our processes and systems to allow for effective fundraising and membership Lead on our fundraising Customer Relationship Management (CRM), ensuring that fundraising and membership relationships are captured, updated and shared in a timely and consistent way across the organisation. Develop compelling cases for support and fundraising collateral, working closely with programmes, communications, policy and other teams across the BSA. Ensure that our fundraising complies with the highest fundraising standards, as set out by the Fundraising Regulator, Chartered Institute of Fundraising, Charity Commission of England & Wales, and other relevant bodies. The successful candidate will have a proven track record in fundraising, including securing significant grants and/or contracts, managing a complex fundraising pipeline and stewarding funders during a partnership and experience in developing and implementing successful supporter/member engagement strategies. The closing date for applications is Monday 13 April at 12 noon. First round interviews are due to take place in the week commencing Monday 27 April 2026, with second round interviews taking place on Monday 11 May and Tuesday 12 May 2026. You will be informed as soon as possible after the application deadline whether you have been selected for interview. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. As part of the British Science Association s commitment to being a Disability Confident employer, all disabled applicants who meet the essential criteria for this vacancy will be offered an interview under our guaranteed interview scheme. No agencies please.
Mar 25, 2026
Full time
Job Title: Head of Fundraising & Membership Reporting to: Director of Development & External Relations Responsible for: Line-management of two staff (Development Manager and Stakeholder Relations Officer) Based: Our Head Office is based in Kensington, London SW7, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Requests for permanent remote working will be considered and we welcome applications from people based in other parts of the UK. Terms: Full-time (35 hours per week), Permanent. Requests for part-time or flexible working will be considered Salary: £46,811 - £57,416 per annum About Us The British Science Association (BSA) was founded in 1831 and is a registered charity. We are creating a future where science is more relevant, representative, and connected to society. We have ambitious goals to put people at the heart of science. About the Role The Head of Fundraising & Membership will be an experienced professional fundraiser responsible for developing and delivering a comprehensive fundraising and membership strategy to grow and diversify sustainable income for the British Science Association across its portfolio of programmes. A central part of the role will be leading development and delivery of the membership and fundraising strategy for EDIS (Equality, Diversity and Inclusion in Science and Health), a national membership coalition hosted by the British Science Association (BSA) delivered in partnership with the Francis Crick Institute and funded by the Wellcome Trust. Working closely with the Director of Development & External Relations, Chief Executive and other colleagues across the organisation, the postholder will lead fundraising and business development activity, strengthen BSA supporter engagement, and EDIS organisational member engagement, and help shape resilient income models that support the BSA s mission to ensure that all of society is included in science. Key responsibilities Develop and deliver the BSA s fundraising strategy Develop the BSA s fundraising strategy, working with key stakeholders, and create an accompanying implementation plan, KPIs and milestones. Monitor and report on the delivery of the fundraising strategy to the Senior Management Team and Board. Work collaboratively with colleagues across the organisation to support the delivery of the fundraising strategy. Develop and grow membership of EDIS (Equality, Diversity, and Inclusion in Science and Health) Develop and deliver the EDIS membership strategy, including an implementation plan with clear KPIs and milestones Work closely with the Head of EDIS and wider EDIS team to develop a compelling and sustainable membership offer and pricing structure (from year 3 of the programme) for current and prospective organisational members . Develop and deliver a membership growth plan, and work closely with the EDIS team to oversee member communications, engagement campaigns and retention strategies. Work with the Head of EDIS and other colleagues to develop additional earned income streams that complement membership (such as sponsorship or paid-for training). Lead, support and champion the Development team Foster a strong, collaborative team culture for the BSA Development team, reflecting the values of the BSA and of EDIS, and inspiring the team to develop and contribute to the fundraising strategy and the BSA s and EDIS mission and vision. Work collaboratively with teams across the BSA, encouraging all teams to support the organisation s fundraising and income generation activities, as appropriate. Deputise for the Director of Development & External Relations, when needed. Lead on our fundraising activities and donor engagement Lead and provide oversight on high-quality applications and bids to corporates, trusts and foundations, statutory sources and other funders, working closely with Development team members and other colleagues. Lead the development of high-value strategic partnerships, including multi-year and/or multi-programme partnerships, aligning funder priorities with organisational impact. Lead on the BSA s donor stewardship plans, ensuring timely and effective reporting to funders as well as a strong supporter experience. Ensure there is a comprehensive pipeline of funding bids with a clear prospecting plan for the BSA. Work closely with the Head of Education and wider team to develop and deliver fundraising approaches that complement earned income for the BSA s flagship CREST Awards programme. Work closely with the Director of Development & External Relations, CEO, Trustees and other colleagues to help build strong relationships with prospective donors and high-profile stakeholders, by providing timely briefings for donor meetings to support senior level engagement. Develop our processes and systems to allow for effective fundraising and membership Lead on our fundraising Customer Relationship Management (CRM), ensuring that fundraising and membership relationships are captured, updated and shared in a timely and consistent way across the organisation. Develop compelling cases for support and fundraising collateral, working closely with programmes, communications, policy and other teams across the BSA. Ensure that our fundraising complies with the highest fundraising standards, as set out by the Fundraising Regulator, Chartered Institute of Fundraising, Charity Commission of England & Wales, and other relevant bodies. The successful candidate will have a proven track record in fundraising, including securing significant grants and/or contracts, managing a complex fundraising pipeline and stewarding funders during a partnership and experience in developing and implementing successful supporter/member engagement strategies. The closing date for applications is Monday 13 April at 12 noon. First round interviews are due to take place in the week commencing Monday 27 April 2026, with second round interviews taking place on Monday 11 May and Tuesday 12 May 2026. You will be informed as soon as possible after the application deadline whether you have been selected for interview. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. As part of the British Science Association s commitment to being a Disability Confident employer, all disabled applicants who meet the essential criteria for this vacancy will be offered an interview under our guaranteed interview scheme. No agencies please.
Philanthropy manager Location: Contracted to our Peterborough office with the flexibility for hybrid working Contract Type : 12-month fixed term contract - maternity cover Full time : 37.5 hours per week Salary: £36,000 - £42,000 depending on experience Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Sunday 29 March 2026 Telephone interviews will be held week commencing 30 March and in-person interviews will be held in Peterborough week commencing 6 April 2026 No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. This is an exciting opportunity for anyone who thrives in a fast paced, ambitious environment. We want to prevent kidney disease from becoming a public health emergency and find better treatments for kidney patients sooner. We are looking for a talented philanthropy manager who will be responsible for a portfolio of prospects and donors to build long lasting and highly engaged relationships. Working closely with the head of philanthropy and the major appeals manager you will play a key role in growing our income from major donors over the next 3-5 years by building a pipeline of new and existing donors and securing five and six-figure gifts. This external facing role will manage our mid to high value prospects and donors and you will build personal relationships though understanding donor motivations, delivering tailored funding proposals and communications, and creating a bespoke donor journey with the aim of increasing their giving and connection to the cause. We operate a hybrid, flexible working style and regular weekly office attendance is encouraged. The role is contracted to our Peterborough office. You will also be required to regularly attend external meetings and events. If you are interested in the position, please complete the online application form and submit together with your CV. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person - the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. You may have experience of the following: Philanthropy Manager, Partnerships Manager, Head of Philanthropy, Head of Partnerships, Fundraiser, Senior Fundraising Officer, Fundraising Manager, Head of Fundraising, Major Gifts, Corporate Partnerships, Business Development Manager, Charity, Charities, Third Sector, NFP, Not for Profit, etc. REF-
Mar 25, 2026
Full time
Philanthropy manager Location: Contracted to our Peterborough office with the flexibility for hybrid working Contract Type : 12-month fixed term contract - maternity cover Full time : 37.5 hours per week Salary: £36,000 - £42,000 depending on experience Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Sunday 29 March 2026 Telephone interviews will be held week commencing 30 March and in-person interviews will be held in Peterborough week commencing 6 April 2026 No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. This is an exciting opportunity for anyone who thrives in a fast paced, ambitious environment. We want to prevent kidney disease from becoming a public health emergency and find better treatments for kidney patients sooner. We are looking for a talented philanthropy manager who will be responsible for a portfolio of prospects and donors to build long lasting and highly engaged relationships. Working closely with the head of philanthropy and the major appeals manager you will play a key role in growing our income from major donors over the next 3-5 years by building a pipeline of new and existing donors and securing five and six-figure gifts. This external facing role will manage our mid to high value prospects and donors and you will build personal relationships though understanding donor motivations, delivering tailored funding proposals and communications, and creating a bespoke donor journey with the aim of increasing their giving and connection to the cause. We operate a hybrid, flexible working style and regular weekly office attendance is encouraged. The role is contracted to our Peterborough office. You will also be required to regularly attend external meetings and events. If you are interested in the position, please complete the online application form and submit together with your CV. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person - the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. You may have experience of the following: Philanthropy Manager, Partnerships Manager, Head of Philanthropy, Head of Partnerships, Fundraiser, Senior Fundraising Officer, Fundraising Manager, Head of Fundraising, Major Gifts, Corporate Partnerships, Business Development Manager, Charity, Charities, Third Sector, NFP, Not for Profit, etc. REF-
PMO Manager 600 p/d Inside IR35 London Hybrid Overview We are seeking an experienced Interim PMO Manager to provide strong leadership and oversight of the programme and project management function. This role is focused on delivering the agreed portfolio and plan, ensuring effective governance, clear reporting, and consistent project execution across the organisation. The successful candidate will bring stability, structure, and pace, supporting senior stakeholders to maintain momentum. Role & Responsibilities Lead and manage the PMO function, ensuring consistent standards, controls, and governance across all programmes and projects Own and oversee delivery of the agreed portfolio plan, tracking progress, milestones, risks, and dependencies Provide clear, accurate, and timely reporting to senior leadership and executive stakeholders Ensure effective resource planning and prioritisation across the portfolio Maintain and improve project management frameworks, tools, and processes where needed to support delivery Manage risks, issues, and dependencies, ensuring appropriate mitigation and decision-making Essential Skills & Experience Proven experience operating as a Head of PMO or senior PMO leader, ideally in an interim or contract capacity Strong background in portfolio, programme, and project delivery, with a focus on execution rather than transformation Demonstrable experience implementing and running effective PMO governance and reporting frameworks Excellent stakeholder management skills, with the ability to operate confidently at senior leadership level PMO Manager 600 p/d Inside IR35 London Hybrid
Mar 25, 2026
Contractor
PMO Manager 600 p/d Inside IR35 London Hybrid Overview We are seeking an experienced Interim PMO Manager to provide strong leadership and oversight of the programme and project management function. This role is focused on delivering the agreed portfolio and plan, ensuring effective governance, clear reporting, and consistent project execution across the organisation. The successful candidate will bring stability, structure, and pace, supporting senior stakeholders to maintain momentum. Role & Responsibilities Lead and manage the PMO function, ensuring consistent standards, controls, and governance across all programmes and projects Own and oversee delivery of the agreed portfolio plan, tracking progress, milestones, risks, and dependencies Provide clear, accurate, and timely reporting to senior leadership and executive stakeholders Ensure effective resource planning and prioritisation across the portfolio Maintain and improve project management frameworks, tools, and processes where needed to support delivery Manage risks, issues, and dependencies, ensuring appropriate mitigation and decision-making Essential Skills & Experience Proven experience operating as a Head of PMO or senior PMO leader, ideally in an interim or contract capacity Strong background in portfolio, programme, and project delivery, with a focus on execution rather than transformation Demonstrable experience implementing and running effective PMO governance and reporting frameworks Excellent stakeholder management skills, with the ability to operate confidently at senior leadership level PMO Manager 600 p/d Inside IR35 London Hybrid
Job Title: Assistant Director of Philanthropy & Strategic Partnership Reporting To: Deputy CEO/Director of Fundraising and Communications Manages: Head of Trusts and Foundations, Head of Corporate Partnerships Contract: Permanent Hours: Full time (36 hours per week, flexible) Salary band: £58,000 - £66,000 per annum N.B. To ensure fairness and consistency across the organisation, new colleagues usually join at the first point of the pay band for their role. This helps the employer maintain a clear and equitable approach to pay for everyone joining their team. Location: Remote - with regular travel to meetings with donors, for events and to the employer's central office in Leicester for collaborative meetings and team activities. About The Employer Our client is a federated charity consisting of a central national office and over 170 geographically dispersed local organisations, all working together under the same identity. The organisation recognises that being a parent has never been easy. Every volunteer is trained to work alongside parents to overcome the challenges they are facing. The organisation works with parents to build on their strengths and give them the support that they tell them they need. They offer no judgement - just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference the organisation makes and often their volunteers have lived experience of the challenges their families are facing themselves. About The Role This is an important moment for the charity and for the families they support. Parents of babies and young children are facing huge pressures, and strong, values-driven partnerships matter more than ever. They are looking for a senior leader who can help them meet this moment with confidence and ambition. As Assistant Director of Philanthropy & Strategic Partnerships, you will help shape the future of the employer's national work and support their federation of 170+ local organisation's working in communities across the UK. You will lead a talented team, build long-lasting relationships, and help make sure the organisation has the funding, partnerships, and influence it needs to give every child the best possible start in life. This role will suit someone who is motivated by purpose, who values people and relationships, and who is comfortable working across a large and varied network. They are looking for someone with a strong track record, someone who has already delivered high-value fundraising and partnerships at a senior level and is ready to take on a role with significant national influence. With responsibility for an annual income portfolio of circa £4 Million - with strong potential to grow this over the next 3-5 years to between £6Million-£8Million plus, you will work with a supportive Leadership Team and Board, who have already engaged external philanthropy expertise to develop a strategy and roadmap that you can build on. You'll need to be confident working with high-value supporters: able to build trust, communicate clearly, and nurture long-term relationships with people who want to invest in families and early years support. You'll bring the skills and confidence to grow a portfolio that is already strong and take it further, along with the ability to work well with others in a fast-moving environment. You will be joining a warm, collaborative organisation that believes in the power of community, the strength of families, and the importance of early help. If you feel excited by the chance to make a national difference, to build partnerships based on trust and shared purpose, and to help shape the next chapter of the charity's impact, they would be delighted to hear from you. The people at the organisation are its most important resource. The employer has been accredited with Investors in People since March 2005, which recognises the commitment they give to developing their staff. Benefits of working for the employer Flexible working Family friendly policy PayCare health cash plan Enhanced employer contribution pension Learning and development DAS Employee Assistance If it sounds like your type of challenge, the employer would be delighted to hear from you. The closing date for applications is Friday 27th March at 4pm. As part of the recruitment process, shortlisted candidates will be invited to participate in a full-day assessment centre at the employer's Leicester office on Tuesday 14th April. The assessment centre will include a mix of individual and group activities designed to understand your strategic thinking, relational approach, and leadership style. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). The employer is committed to Equality of Opportunity and Diversity. They wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. No agencies please.
Mar 25, 2026
Full time
Job Title: Assistant Director of Philanthropy & Strategic Partnership Reporting To: Deputy CEO/Director of Fundraising and Communications Manages: Head of Trusts and Foundations, Head of Corporate Partnerships Contract: Permanent Hours: Full time (36 hours per week, flexible) Salary band: £58,000 - £66,000 per annum N.B. To ensure fairness and consistency across the organisation, new colleagues usually join at the first point of the pay band for their role. This helps the employer maintain a clear and equitable approach to pay for everyone joining their team. Location: Remote - with regular travel to meetings with donors, for events and to the employer's central office in Leicester for collaborative meetings and team activities. About The Employer Our client is a federated charity consisting of a central national office and over 170 geographically dispersed local organisations, all working together under the same identity. The organisation recognises that being a parent has never been easy. Every volunteer is trained to work alongside parents to overcome the challenges they are facing. The organisation works with parents to build on their strengths and give them the support that they tell them they need. They offer no judgement - just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference the organisation makes and often their volunteers have lived experience of the challenges their families are facing themselves. About The Role This is an important moment for the charity and for the families they support. Parents of babies and young children are facing huge pressures, and strong, values-driven partnerships matter more than ever. They are looking for a senior leader who can help them meet this moment with confidence and ambition. As Assistant Director of Philanthropy & Strategic Partnerships, you will help shape the future of the employer's national work and support their federation of 170+ local organisation's working in communities across the UK. You will lead a talented team, build long-lasting relationships, and help make sure the organisation has the funding, partnerships, and influence it needs to give every child the best possible start in life. This role will suit someone who is motivated by purpose, who values people and relationships, and who is comfortable working across a large and varied network. They are looking for someone with a strong track record, someone who has already delivered high-value fundraising and partnerships at a senior level and is ready to take on a role with significant national influence. With responsibility for an annual income portfolio of circa £4 Million - with strong potential to grow this over the next 3-5 years to between £6Million-£8Million plus, you will work with a supportive Leadership Team and Board, who have already engaged external philanthropy expertise to develop a strategy and roadmap that you can build on. You'll need to be confident working with high-value supporters: able to build trust, communicate clearly, and nurture long-term relationships with people who want to invest in families and early years support. You'll bring the skills and confidence to grow a portfolio that is already strong and take it further, along with the ability to work well with others in a fast-moving environment. You will be joining a warm, collaborative organisation that believes in the power of community, the strength of families, and the importance of early help. If you feel excited by the chance to make a national difference, to build partnerships based on trust and shared purpose, and to help shape the next chapter of the charity's impact, they would be delighted to hear from you. The people at the organisation are its most important resource. The employer has been accredited with Investors in People since March 2005, which recognises the commitment they give to developing their staff. Benefits of working for the employer Flexible working Family friendly policy PayCare health cash plan Enhanced employer contribution pension Learning and development DAS Employee Assistance If it sounds like your type of challenge, the employer would be delighted to hear from you. The closing date for applications is Friday 27th March at 4pm. As part of the recruitment process, shortlisted candidates will be invited to participate in a full-day assessment centre at the employer's Leicester office on Tuesday 14th April. The assessment centre will include a mix of individual and group activities designed to understand your strategic thinking, relational approach, and leadership style. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). The employer is committed to Equality of Opportunity and Diversity. They wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. No agencies please.
Job Title : Head of Development, Strategy and Partnerships - Human Priorities Lab (Employed via Bloom Wellbeing Foundation) Location : Remote / Flexible within the UK (London preferred) Salary : £50-60k, dependent on experience Hours : Full-time (flexible working arrangements considered) About Bloom Wellbeing Foundation The Bloom Wellbeing Foundation is a pioneering philanthropic initiative dedicated to shifting mainstream mental health and wellbeing philanthropy towards evidence-based, impact-driven giving. Bloom is hiring a new Head of Development, Strategy and Partnerships to support the launch and growth of the Human Priorities Lab - a major new collaboration aimed at helping governments prioritise to value human wellbeing. About the Human Priorities Lab The HPL is a joint initiative between Bloom, the University of Oxford and the London School of Economics, bringing together two of the world's leading wellbeing research hubs. With an initial goal of raising £5 million in 2026 (toward a £20 million 10-year vision), the HPL will deliver cutting-edge research, joint events, and thought leadership to improve wellbeing globally. This is an opportunity to contribute towards a project which could positively impact hundreds of millions of people. As part of the founding phase, your work will directly shape the Lab's direction, partnerships, and global influence at a pivotal moment for the wellbeing movement. The Role We're seeking a dynamic, self-starting Head of Development, Strategy and Partnerships to drive the Human Priorities Lab fundraising strategy and help coordinate its growth. You'll work directly with Bloom's leadership and leading academics from Oxford and LSE. The primary focus of this role will be securing major gifts and partnerships to meet the £5M target for the HPL's first three years. However, you will also have the opportunity to support broader fundraising efforts within the wellbeing ecosystem, including more specific research projects and fellowships, the World Happiness Report, the World Wellbeing Movement, and the All Party Parliamentary Group on Wellbeing. Responsibilities Fundraising Leadership: Develop and execute a fundraising strategy for the HPL, securing major gifts from individuals, foundations, and corporate partners. Relationship Management: Identify, cultivate, and steward relationships with key donors and partners, including high-net-worth individuals and philanthropic foundations. Project Management: Coordinate HPL activities such as joint events, seminars, and reports in collaboration with Oxford and LSE teams. Communication: Develop compelling fundraising materials, pitches, reports, and updates for donors and stakeholders. Strategic Coordination: Work closely with Bloom, Oxford, and LSE leadership to ensure alignment across fundraising, communications, and project goals. Broader Fundraising Support: Support other high-impact fundraising opportunities within the wider wellbeing ecosystem when appropriate. About You Proven track record in fundraising or partnership development, ideally securing multiple six- or seven-figure donations, grants or charitable investments. Highly autonomous, entrepreneurial, and capable of managing complex projects independently Skilled communicator with strong relationship-building ability Strategic thinker who can also deliver high-quality execution Motivated by advancing human wellbeing through evidence and impact Comfortable operating in academic, philanthropic, and entrepreneurial environments Bonus Points For Knowledge of wellbeing science, impact evaluation, effective philanthropy, or mental health Existing relationships with HNWIs, foundations, or corporate donors Experience working within or alongside major universities or research centres Prior experience in early-stage or start-up environments Why Join Us? Play a key role in launching one of the most significant wellbeing initiatives globally Work directly with internationally renowned researchers and changemakers Shape the future of evidence-based wellbeing philanthropy Enjoy a flexible, high-trust working environment focused on outcomes, not bureaucracy How to Apply: Please fill in our application form here .
Mar 25, 2026
Full time
Job Title : Head of Development, Strategy and Partnerships - Human Priorities Lab (Employed via Bloom Wellbeing Foundation) Location : Remote / Flexible within the UK (London preferred) Salary : £50-60k, dependent on experience Hours : Full-time (flexible working arrangements considered) About Bloom Wellbeing Foundation The Bloom Wellbeing Foundation is a pioneering philanthropic initiative dedicated to shifting mainstream mental health and wellbeing philanthropy towards evidence-based, impact-driven giving. Bloom is hiring a new Head of Development, Strategy and Partnerships to support the launch and growth of the Human Priorities Lab - a major new collaboration aimed at helping governments prioritise to value human wellbeing. About the Human Priorities Lab The HPL is a joint initiative between Bloom, the University of Oxford and the London School of Economics, bringing together two of the world's leading wellbeing research hubs. With an initial goal of raising £5 million in 2026 (toward a £20 million 10-year vision), the HPL will deliver cutting-edge research, joint events, and thought leadership to improve wellbeing globally. This is an opportunity to contribute towards a project which could positively impact hundreds of millions of people. As part of the founding phase, your work will directly shape the Lab's direction, partnerships, and global influence at a pivotal moment for the wellbeing movement. The Role We're seeking a dynamic, self-starting Head of Development, Strategy and Partnerships to drive the Human Priorities Lab fundraising strategy and help coordinate its growth. You'll work directly with Bloom's leadership and leading academics from Oxford and LSE. The primary focus of this role will be securing major gifts and partnerships to meet the £5M target for the HPL's first three years. However, you will also have the opportunity to support broader fundraising efforts within the wellbeing ecosystem, including more specific research projects and fellowships, the World Happiness Report, the World Wellbeing Movement, and the All Party Parliamentary Group on Wellbeing. Responsibilities Fundraising Leadership: Develop and execute a fundraising strategy for the HPL, securing major gifts from individuals, foundations, and corporate partners. Relationship Management: Identify, cultivate, and steward relationships with key donors and partners, including high-net-worth individuals and philanthropic foundations. Project Management: Coordinate HPL activities such as joint events, seminars, and reports in collaboration with Oxford and LSE teams. Communication: Develop compelling fundraising materials, pitches, reports, and updates for donors and stakeholders. Strategic Coordination: Work closely with Bloom, Oxford, and LSE leadership to ensure alignment across fundraising, communications, and project goals. Broader Fundraising Support: Support other high-impact fundraising opportunities within the wider wellbeing ecosystem when appropriate. About You Proven track record in fundraising or partnership development, ideally securing multiple six- or seven-figure donations, grants or charitable investments. Highly autonomous, entrepreneurial, and capable of managing complex projects independently Skilled communicator with strong relationship-building ability Strategic thinker who can also deliver high-quality execution Motivated by advancing human wellbeing through evidence and impact Comfortable operating in academic, philanthropic, and entrepreneurial environments Bonus Points For Knowledge of wellbeing science, impact evaluation, effective philanthropy, or mental health Existing relationships with HNWIs, foundations, or corporate donors Experience working within or alongside major universities or research centres Prior experience in early-stage or start-up environments Why Join Us? Play a key role in launching one of the most significant wellbeing initiatives globally Work directly with internationally renowned researchers and changemakers Shape the future of evidence-based wellbeing philanthropy Enjoy a flexible, high-trust working environment focused on outcomes, not bureaucracy How to Apply: Please fill in our application form here .
The Head Gardener role offers a unique opportunity to work in a historic and peaceful environment. You will be part of a dedicated team, working closely with colleagues to create and maintain the Palace's beautiful gardens. This role provides a chance to showcase your gardening expertise and leadership skills in a supportive and flexible work setting. The Head Gardener has overall responsibility for the presentation, management, maintenance, upkeep and agreed development of Bishopthorpe Palace Gardens and line management of the garden staff engaged as employees and volunteers. This post gives an excellent opportunity to work in a small, friendly, environment, in unusual and pleasant surroundings. Colleagues at Bishopthorpe Palace work as a small and close-knit team and support each other at busy periods with flexibility and good humour. The person appointed will relate directly to the Archbishop, Chief of Staff, Palace and Events Manager and Palace Warden. Working closely with the Assistant Gardener, casual staff and volunteers working in the grounds. MAIN DUTIES Responsible for the maintenance and management of the grounds of Bishopthorpe Palace, ensuring that the appearance of the entire garden site is kept to the best standard at all times including: Planning and balance of year-round needs of garden/estate. Designing the winter and summer annual bedding and arranging the purchase and cultivation of the plants. Maintaining paths, perimeter and riverbank vegetation Hands-on weeding, pruning, dead-heading, plant division and replanting where necessary throughout the grounds. Directing and assisting in the care, cultivation and maintenance of all plants, seasonal planting, borders, shrubs, trees, lawns and ponds. Management of wildlife in the grounds. Management of the pond. Planting of seeds and bulbs and caring for them during the winter. Ensure the safety of paths and the grounds during the winter, including clearing snow and salting paths Hands-on working with the garden team to achieve autumn leaf clearance and appropriate disposal. Hands-on working with the garden team to ensure all lawns and hedges are kept trimmed to the required standard. Irrigating all garden pots/planters and ornamental areas, including lawns, to ensure good growing conditions. Propagation of garden plant material for use in the garden and plant sales at garden events. Monitoring and control of weeds and algae in gravel paths, paving, ponds and borders and taking appropriate action. Responsible for the management of the Palace woodland including: the use of chainsaws to fell and crosscut timber. monitoring existing trees and re-planting when necessary to ensure the continuation of a safe and healthy woodland. Develop and implement a garden risk management control plan which includes, but is not limited to, the inspection and periodic pruning of trees Responsible for the purchase, storage, handling and application of pesticides and weed killers used throughout the Palace grounds adhering to current Health and Safety legislation. Ensuring the garden bothy, garden tool and machinery sheds, potting shed and greenhouse are all kept in a tidy, safe and well-presented manner Manage the garden budget in conjunction with the Palace and Events Manager and Accounts Manager including: Production of an annual budget for expenditure relating to the maintenance and management of the grounds of Bishopthorpe Palace. Submitting requests and invoices for expenditure within the agreed budget for Bishopthorpe Palace garden. Agreeing expenditure items with the Palace and Events Manager and Accounts Manager in advance. Preparation of a schedule of maintenance and replacement for all machinery and tools including annual servicing. HEALTH AND SAFETY DUTIES Attendance at Bishopthorpe Palace H&S meetings. Ensure all garden works are in full compliance with Health and Safety at Work and COSHH regulations. Ensure all chain saw and garden chemical licences remain current and comply with Health & Safety legislation. In consultation with the Palace & Events Manager and Palace Warden ensuring the safety of garden users by regular checks on trees, access areas, steps and paths and reporting or repairing any hazards. Responsible for monitoring all personal protection equipment used in the department to ensure expiry dates for critical safety equipment are adhered here. Responsible for maintenance of machinery and tools, including annual servicing. LINE MANAGEMENT RESPONSIBILITIES Responsible for the line management of the Assistant Gardener. Responsible for the line management of casual and volunteer garden staff. Overseeing, directing and training garden staff when they are working in the garden. Assist the Palace manager with the sourcing, management and supervision of contractors working within the Palace grounds and woodland. Assist with the interviewing and appointment of future garden staff. OTHER DUTIES Attendance of regular Bishopthorpe Palace Operation meetings to update on site work by other departments. Attendance of management training courses and in-house training and briefing courses when requested. Lead on internal and external communications for the Gardening team, including attending office meetings, including the huddle. Liaising with the wider Bishopthorpe Palace Estates team to enable maintenance and restoration work via garden areas and agreeing making-good costs for the garden. Liaising with the Hospitality team to enable smooth running of their events in both the Palace building and garden Dealing with garden enquiries and giving guided tours of the garden. Setting up garden open days and attending all garden events at Bishopthorpe Palace as requested by the Palace and Events Manager, to help with stewarding, event presentation and security. Helping with the security of the Palace when required, including: Dealing with alarms - subject to their home location Locking external gates Making the Palace and grounds secure. To help with various duties around the Palace as agreed with the Palace and Events Manager. Essential Experience in ground maintenance and gardening of a large garden Some experience of use and maintenance of lawn mowers, etc Ability to work independently as well as part of a team Ability to forward plan and manage orders of equipment and plants as necessary Experience in managing staff, including delegation of duties Ability to motivate, develop and praise the garden team and be a good people manager Able to perform hands-on routine responsibilities whilst maintaining attention to detail An enthusiastic and committed gardener Desire to maintain the existing garden as well as provide development ideas Punctual and reliable Ambassadorial skills to promote and embrace the garden and its many uses Willingness to undertake any training to further skills for the job Good communication skills, including delegation, negotiation and diplomatic skills An enthusiastic and committed gardener with a desire to promote and develop the garden and its many uses Excellent plant knowledge Experience with specific and testing growing conditions Desirable City and Guilds qualification in horticulture or gardening Experience of maintaining a large garden or estate and use of garden machinery Qualified First Aider, although training can be arranged Qualified in the use of chainsaws, although training can be arranged Able to work to deadlines and prioritise workload Able to organise and take initiative Experience in managing rewilding natural spaces Hard working, confident gardener Hold a full driving licence Plant and pest/disease identification Some knowledge of the structure of the Church of England, including the Archbishop's ministry Qualified in the handling and application of pesticides and weedkillers A basic working knowledge of Microsoft Outlook and the internet Closing date for application is 21 April 2026 at midnight
Mar 25, 2026
Full time
The Head Gardener role offers a unique opportunity to work in a historic and peaceful environment. You will be part of a dedicated team, working closely with colleagues to create and maintain the Palace's beautiful gardens. This role provides a chance to showcase your gardening expertise and leadership skills in a supportive and flexible work setting. The Head Gardener has overall responsibility for the presentation, management, maintenance, upkeep and agreed development of Bishopthorpe Palace Gardens and line management of the garden staff engaged as employees and volunteers. This post gives an excellent opportunity to work in a small, friendly, environment, in unusual and pleasant surroundings. Colleagues at Bishopthorpe Palace work as a small and close-knit team and support each other at busy periods with flexibility and good humour. The person appointed will relate directly to the Archbishop, Chief of Staff, Palace and Events Manager and Palace Warden. Working closely with the Assistant Gardener, casual staff and volunteers working in the grounds. MAIN DUTIES Responsible for the maintenance and management of the grounds of Bishopthorpe Palace, ensuring that the appearance of the entire garden site is kept to the best standard at all times including: Planning and balance of year-round needs of garden/estate. Designing the winter and summer annual bedding and arranging the purchase and cultivation of the plants. Maintaining paths, perimeter and riverbank vegetation Hands-on weeding, pruning, dead-heading, plant division and replanting where necessary throughout the grounds. Directing and assisting in the care, cultivation and maintenance of all plants, seasonal planting, borders, shrubs, trees, lawns and ponds. Management of wildlife in the grounds. Management of the pond. Planting of seeds and bulbs and caring for them during the winter. Ensure the safety of paths and the grounds during the winter, including clearing snow and salting paths Hands-on working with the garden team to achieve autumn leaf clearance and appropriate disposal. Hands-on working with the garden team to ensure all lawns and hedges are kept trimmed to the required standard. Irrigating all garden pots/planters and ornamental areas, including lawns, to ensure good growing conditions. Propagation of garden plant material for use in the garden and plant sales at garden events. Monitoring and control of weeds and algae in gravel paths, paving, ponds and borders and taking appropriate action. Responsible for the management of the Palace woodland including: the use of chainsaws to fell and crosscut timber. monitoring existing trees and re-planting when necessary to ensure the continuation of a safe and healthy woodland. Develop and implement a garden risk management control plan which includes, but is not limited to, the inspection and periodic pruning of trees Responsible for the purchase, storage, handling and application of pesticides and weed killers used throughout the Palace grounds adhering to current Health and Safety legislation. Ensuring the garden bothy, garden tool and machinery sheds, potting shed and greenhouse are all kept in a tidy, safe and well-presented manner Manage the garden budget in conjunction with the Palace and Events Manager and Accounts Manager including: Production of an annual budget for expenditure relating to the maintenance and management of the grounds of Bishopthorpe Palace. Submitting requests and invoices for expenditure within the agreed budget for Bishopthorpe Palace garden. Agreeing expenditure items with the Palace and Events Manager and Accounts Manager in advance. Preparation of a schedule of maintenance and replacement for all machinery and tools including annual servicing. HEALTH AND SAFETY DUTIES Attendance at Bishopthorpe Palace H&S meetings. Ensure all garden works are in full compliance with Health and Safety at Work and COSHH regulations. Ensure all chain saw and garden chemical licences remain current and comply with Health & Safety legislation. In consultation with the Palace & Events Manager and Palace Warden ensuring the safety of garden users by regular checks on trees, access areas, steps and paths and reporting or repairing any hazards. Responsible for monitoring all personal protection equipment used in the department to ensure expiry dates for critical safety equipment are adhered here. Responsible for maintenance of machinery and tools, including annual servicing. LINE MANAGEMENT RESPONSIBILITIES Responsible for the line management of the Assistant Gardener. Responsible for the line management of casual and volunteer garden staff. Overseeing, directing and training garden staff when they are working in the garden. Assist the Palace manager with the sourcing, management and supervision of contractors working within the Palace grounds and woodland. Assist with the interviewing and appointment of future garden staff. OTHER DUTIES Attendance of regular Bishopthorpe Palace Operation meetings to update on site work by other departments. Attendance of management training courses and in-house training and briefing courses when requested. Lead on internal and external communications for the Gardening team, including attending office meetings, including the huddle. Liaising with the wider Bishopthorpe Palace Estates team to enable maintenance and restoration work via garden areas and agreeing making-good costs for the garden. Liaising with the Hospitality team to enable smooth running of their events in both the Palace building and garden Dealing with garden enquiries and giving guided tours of the garden. Setting up garden open days and attending all garden events at Bishopthorpe Palace as requested by the Palace and Events Manager, to help with stewarding, event presentation and security. Helping with the security of the Palace when required, including: Dealing with alarms - subject to their home location Locking external gates Making the Palace and grounds secure. To help with various duties around the Palace as agreed with the Palace and Events Manager. Essential Experience in ground maintenance and gardening of a large garden Some experience of use and maintenance of lawn mowers, etc Ability to work independently as well as part of a team Ability to forward plan and manage orders of equipment and plants as necessary Experience in managing staff, including delegation of duties Ability to motivate, develop and praise the garden team and be a good people manager Able to perform hands-on routine responsibilities whilst maintaining attention to detail An enthusiastic and committed gardener Desire to maintain the existing garden as well as provide development ideas Punctual and reliable Ambassadorial skills to promote and embrace the garden and its many uses Willingness to undertake any training to further skills for the job Good communication skills, including delegation, negotiation and diplomatic skills An enthusiastic and committed gardener with a desire to promote and develop the garden and its many uses Excellent plant knowledge Experience with specific and testing growing conditions Desirable City and Guilds qualification in horticulture or gardening Experience of maintaining a large garden or estate and use of garden machinery Qualified First Aider, although training can be arranged Qualified in the use of chainsaws, although training can be arranged Able to work to deadlines and prioritise workload Able to organise and take initiative Experience in managing rewilding natural spaces Hard working, confident gardener Hold a full driving licence Plant and pest/disease identification Some knowledge of the structure of the Church of England, including the Archbishop's ministry Qualified in the handling and application of pesticides and weedkillers A basic working knowledge of Microsoft Outlook and the internet Closing date for application is 21 April 2026 at midnight
Head of Marketing - Charity Sector (Hybrid, London) Location: Hybrid (3 days per week in Central London) Are you an experienced marketing leader looking to make a genuine social impact? We are partnering with a highly respected charity in London to recruit a Marketing Manager who will shape and elevate the organisation's brand, digital presence and fundraising success. This is an exciting opportunity for a driven, creative and strategic marketing professional who thrives in purpose-led environments. The Role As the Marketing Manager, you will play a pivotal role in developing and delivering the charity's marketing strategy, enhancing brand visibility, and supporting vital fundraising initiatives. Your work will directly contribute to helping vulnerable communities across London. Key areas of focus include: Leading the development of annual marketing plans and multi-channel campaign strategies to support fundraising and service delivery. Managing brand identity and ensuring consistent, impactful messaging across digital and offline channels. Overseeing website management, social media, Google Ads, and digital optimisation to drive engagement and audience growth. Producing high-quality marketing materials, content and communications that support donor acquisition and awareness campaigns. Collaborating with internal teams and external partners to deliver effective, insight-driven marketing initiatives. Required skills/experience We're looking for someone who brings both creativity and commercial awareness, alongside a strong commitment to social impact. You should have: Experience working within the non-profit or charity sector will be beneficial Proven experience leading strategic marketing campaigns and managing diverse projects. A strong track record in digital and direct response marketing, including social media campaigns with measurable results. Excellent written and verbal communication skills, with the ability to create compelling, audience-focused content. Strong analytical skills to interpret marketing performance data and identify trends. Proficiency in marketing tools such as Office 365, Mailchimp, and (ideally) Google Analytics, WordPress or Adobe Suite. Please apply with your CV in the first instance for more information on this opportunity.
Mar 25, 2026
Full time
Head of Marketing - Charity Sector (Hybrid, London) Location: Hybrid (3 days per week in Central London) Are you an experienced marketing leader looking to make a genuine social impact? We are partnering with a highly respected charity in London to recruit a Marketing Manager who will shape and elevate the organisation's brand, digital presence and fundraising success. This is an exciting opportunity for a driven, creative and strategic marketing professional who thrives in purpose-led environments. The Role As the Marketing Manager, you will play a pivotal role in developing and delivering the charity's marketing strategy, enhancing brand visibility, and supporting vital fundraising initiatives. Your work will directly contribute to helping vulnerable communities across London. Key areas of focus include: Leading the development of annual marketing plans and multi-channel campaign strategies to support fundraising and service delivery. Managing brand identity and ensuring consistent, impactful messaging across digital and offline channels. Overseeing website management, social media, Google Ads, and digital optimisation to drive engagement and audience growth. Producing high-quality marketing materials, content and communications that support donor acquisition and awareness campaigns. Collaborating with internal teams and external partners to deliver effective, insight-driven marketing initiatives. Required skills/experience We're looking for someone who brings both creativity and commercial awareness, alongside a strong commitment to social impact. You should have: Experience working within the non-profit or charity sector will be beneficial Proven experience leading strategic marketing campaigns and managing diverse projects. A strong track record in digital and direct response marketing, including social media campaigns with measurable results. Excellent written and verbal communication skills, with the ability to create compelling, audience-focused content. Strong analytical skills to interpret marketing performance data and identify trends. Proficiency in marketing tools such as Office 365, Mailchimp, and (ideally) Google Analytics, WordPress or Adobe Suite. Please apply with your CV in the first instance for more information on this opportunity.
Reed in Colchester are delighted to be supporting our client seeking a Technical Engineer on a full-time permanent basis. The company is currently working on a number of high-profile projects, for which they are looking to recruit a dedicated team player in the position of Technical Engineer to support current and future projects. As part of the Engineering Projects team, you will be involved and responsible for technical aspects of high value projects within the business, your tasks will include, but not be limited to: Taking on full project technical responsibility from contract kick-off through to final customer handover Working closely with the Project Design Engineers & Project Managers to produce detailed technical documentation to tight deadlines in line with specific contract requirements & deliverable descriptions Strong organisational skills, ability to develop and manage effective processes Keeping accurate records of meeting minutes including stakeholder action lists. Participation in internal project review meetings Initiating and chairing technical review meetings where appropriate Providing bi-weekly reporting to the Head of Engineering Projects on project technical progress Being the technical point of contact for both customer and supplier enquiries in relation to responsible projects Effectively manage technical risk and technical opportunities within responsible projects, producing and maintaining detailed R&O registers Be responsible for monitoring own KPI's and assisting in monitoring company KPI's to drive improvement Participation and input into internal project quality audits Provide sales department support in the form of P&ID's & associated technical documentation Being forward thinking and willing/able to suggest new ways of working to improve efficiency Be available and willing to attend customer meetings and training, including travel to the head office in Germany as required (UK based role) Support the business in all aspects of projects being undertaken as required Assist in any other areas associated with technical information or documentation as required by the business. The successful candidate will require the following: Previous experience in a technical role is essential An engineering background with a formal engineering qualification is essential. A good mechanical understanding is essential Customer-facing experience is advantageous Previous equipment packaging experience is advantageous Must be computer literate and familiar with Microsoft 365, Word, Excel, Project etc Must be a team player to fit in with a small working team High levels of motivation and the ability to be confident and professional in all situations/circumstances. Passport and full UK driving licence The ability to obtain SC Clearance Working Requirements: Normal working hours: 37.5 hours per week (08:30 - 17:00 Daily with 1 hour for lunch) Reporting to: Head of Engineering Project To express your interest in this vacancy, please click APPLY!
Mar 25, 2026
Full time
Reed in Colchester are delighted to be supporting our client seeking a Technical Engineer on a full-time permanent basis. The company is currently working on a number of high-profile projects, for which they are looking to recruit a dedicated team player in the position of Technical Engineer to support current and future projects. As part of the Engineering Projects team, you will be involved and responsible for technical aspects of high value projects within the business, your tasks will include, but not be limited to: Taking on full project technical responsibility from contract kick-off through to final customer handover Working closely with the Project Design Engineers & Project Managers to produce detailed technical documentation to tight deadlines in line with specific contract requirements & deliverable descriptions Strong organisational skills, ability to develop and manage effective processes Keeping accurate records of meeting minutes including stakeholder action lists. Participation in internal project review meetings Initiating and chairing technical review meetings where appropriate Providing bi-weekly reporting to the Head of Engineering Projects on project technical progress Being the technical point of contact for both customer and supplier enquiries in relation to responsible projects Effectively manage technical risk and technical opportunities within responsible projects, producing and maintaining detailed R&O registers Be responsible for monitoring own KPI's and assisting in monitoring company KPI's to drive improvement Participation and input into internal project quality audits Provide sales department support in the form of P&ID's & associated technical documentation Being forward thinking and willing/able to suggest new ways of working to improve efficiency Be available and willing to attend customer meetings and training, including travel to the head office in Germany as required (UK based role) Support the business in all aspects of projects being undertaken as required Assist in any other areas associated with technical information or documentation as required by the business. The successful candidate will require the following: Previous experience in a technical role is essential An engineering background with a formal engineering qualification is essential. A good mechanical understanding is essential Customer-facing experience is advantageous Previous equipment packaging experience is advantageous Must be computer literate and familiar with Microsoft 365, Word, Excel, Project etc Must be a team player to fit in with a small working team High levels of motivation and the ability to be confident and professional in all situations/circumstances. Passport and full UK driving licence The ability to obtain SC Clearance Working Requirements: Normal working hours: 37.5 hours per week (08:30 - 17:00 Daily with 1 hour for lunch) Reporting to: Head of Engineering Project To express your interest in this vacancy, please click APPLY!
Job Title: Communications & Publications Coordinator Department: Communications Hours: 25 hours per week (3.5 days per week although we would be happy for this to be condensed into 3 days) Salary range: £30,000- 32,000 pro rata Contract Length: Fixed term (1 year) Reporting to: Acting Director of Communications & Marketing Direct Reports: None Location: London/Hybrid (on average 1 day a week in the office, core days are Tuesday s) Who We Are Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in over 80 countries and work tirelessly to serve their communities to build a future where everyone thrives. Founded in 1876, Mothers Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence. Role Overview Mothers Union is seeking a talented and organised Communications & Publications Coordinator to support the delivery of high-quality written communications across the charity. This role will play a key part in shaping and sharing our voice through articles, press releases, media engagement, and the management of our two publications. Working closely with the Acting Director of Communications & Marketing, the postholder will help ensure that Mothers Union s mission, faith, impact, and advocacy work are clearly, professionally, and consistently communicated to members, supporters, clergy, partners, and the wider public. This is an excellent opportunity for an early-career communications professional with strong writing skills and an interest in faith-based or charitable work. Key Responsibilities Writing & Editorial Researching, writing, and editing articles, features, and news stories for internal and external publications. Drafting press releases, media statements, briefings, and opinion pieces. Supporting the production and editorial coordination of Mothers Union newsletters, magazines, and other publications (print and digital). Proofreading and ensuring consistency of tone, style, and brand voice across all communications. Assisting with the development of case studies and impact stories. Maintain an up-to-date bank of FAQs, accessible to all staff members, to respond to regular queries from within and outside the membership. Update a PowerPoint quarterly with briefing notes for colleagues and members speaking about MU externally. Media & Public Relations Supporting proactive media outreach and maintaining media contact lists. Responding to media enquiries in coordination with the Director of Communications & Marketing. Preparing briefing documents for interviews and public appearances. Monitoring media coverage and compiling press reports. Identifying opportunities for earned media coverage to raise awareness of Mothers Union s work. Creating resources to help members connect with local media such as draft press releases and how to write engaging news stories. Publications Management Coordinating content schedules and deadlines for the charity s bi-yearly Connected Magazine and the annual Prayer Diary. Liaising with contributors, designers, printers, and external suppliers as required. Ensuring all publications meet brand and editorial standards. Proofreading external collateral for teams across the charity. Assisting with distribution planning and stakeholder communications. Administrative & Team Support Managing the Communications and Marketing inboxes. Supporting campaign delivery through written materials and briefing documents. Assisting with communications for events, exhibitions, and key initiatives. Managing incoming communications requests and scheduling workflow. Attending team meetings and contributing ideas. Supporting cross-organisational communication projects as required. Person Specification Essential Excellent written communication skills with the ability to adapt tone for different audiences including clergy. Strong proofreading and editing skills with high attention to detail. Experience writing articles, features, press releases, or similar content. A professional and confident approach to internal and external communications. Strong organisational skills and ability to manage multiple deadlines. A collaborative team player who can work with direction. Aligned with the MU values of supportive, respectful, solutions-focused, adaptable and open, and able to demonstrate the associated behaviours. Desirable Experience working in a charity, faith-based, or membership organisation. Understanding of media relations and press processes. Experience coordinating print or digital publications. Familiarity with basic website content management systems. A qualification in communications, journalism, English, marketing, or a related field. Interest in faith-based or community-focused work. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 7%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave. Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. Work Location/Hybrid Working Pattern This role will be based at our Head Office in central London. Mothers Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed. How to Apply If you are interested in this position, please apply by sending your CV and a Cover Letter to the email in the job posting. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note only applications with a cover letter, alongside a CV, will be considered. Application Deadline The deadline for applications is April 17th 2026. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Right to Work Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers Union does not provide sponsorships. DBS Checks This vacancy is subject to a DBS check if you are successfully selected. Safeguarding Policy Mother s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants. Diversity & Inclusion Mother s Union is committed to ensuring equal opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Mar 25, 2026
Full time
Job Title: Communications & Publications Coordinator Department: Communications Hours: 25 hours per week (3.5 days per week although we would be happy for this to be condensed into 3 days) Salary range: £30,000- 32,000 pro rata Contract Length: Fixed term (1 year) Reporting to: Acting Director of Communications & Marketing Direct Reports: None Location: London/Hybrid (on average 1 day a week in the office, core days are Tuesday s) Who We Are Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in over 80 countries and work tirelessly to serve their communities to build a future where everyone thrives. Founded in 1876, Mothers Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence. Role Overview Mothers Union is seeking a talented and organised Communications & Publications Coordinator to support the delivery of high-quality written communications across the charity. This role will play a key part in shaping and sharing our voice through articles, press releases, media engagement, and the management of our two publications. Working closely with the Acting Director of Communications & Marketing, the postholder will help ensure that Mothers Union s mission, faith, impact, and advocacy work are clearly, professionally, and consistently communicated to members, supporters, clergy, partners, and the wider public. This is an excellent opportunity for an early-career communications professional with strong writing skills and an interest in faith-based or charitable work. Key Responsibilities Writing & Editorial Researching, writing, and editing articles, features, and news stories for internal and external publications. Drafting press releases, media statements, briefings, and opinion pieces. Supporting the production and editorial coordination of Mothers Union newsletters, magazines, and other publications (print and digital). Proofreading and ensuring consistency of tone, style, and brand voice across all communications. Assisting with the development of case studies and impact stories. Maintain an up-to-date bank of FAQs, accessible to all staff members, to respond to regular queries from within and outside the membership. Update a PowerPoint quarterly with briefing notes for colleagues and members speaking about MU externally. Media & Public Relations Supporting proactive media outreach and maintaining media contact lists. Responding to media enquiries in coordination with the Director of Communications & Marketing. Preparing briefing documents for interviews and public appearances. Monitoring media coverage and compiling press reports. Identifying opportunities for earned media coverage to raise awareness of Mothers Union s work. Creating resources to help members connect with local media such as draft press releases and how to write engaging news stories. Publications Management Coordinating content schedules and deadlines for the charity s bi-yearly Connected Magazine and the annual Prayer Diary. Liaising with contributors, designers, printers, and external suppliers as required. Ensuring all publications meet brand and editorial standards. Proofreading external collateral for teams across the charity. Assisting with distribution planning and stakeholder communications. Administrative & Team Support Managing the Communications and Marketing inboxes. Supporting campaign delivery through written materials and briefing documents. Assisting with communications for events, exhibitions, and key initiatives. Managing incoming communications requests and scheduling workflow. Attending team meetings and contributing ideas. Supporting cross-organisational communication projects as required. Person Specification Essential Excellent written communication skills with the ability to adapt tone for different audiences including clergy. Strong proofreading and editing skills with high attention to detail. Experience writing articles, features, press releases, or similar content. A professional and confident approach to internal and external communications. Strong organisational skills and ability to manage multiple deadlines. A collaborative team player who can work with direction. Aligned with the MU values of supportive, respectful, solutions-focused, adaptable and open, and able to demonstrate the associated behaviours. Desirable Experience working in a charity, faith-based, or membership organisation. Understanding of media relations and press processes. Experience coordinating print or digital publications. Familiarity with basic website content management systems. A qualification in communications, journalism, English, marketing, or a related field. Interest in faith-based or community-focused work. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 7%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave. Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. Work Location/Hybrid Working Pattern This role will be based at our Head Office in central London. Mothers Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed. How to Apply If you are interested in this position, please apply by sending your CV and a Cover Letter to the email in the job posting. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note only applications with a cover letter, alongside a CV, will be considered. Application Deadline The deadline for applications is April 17th 2026. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Right to Work Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers Union does not provide sponsorships. DBS Checks This vacancy is subject to a DBS check if you are successfully selected. Safeguarding Policy Mother s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants. Diversity & Inclusion Mother s Union is committed to ensuring equal opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
