Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products.
Role Overview: The role is part of the shared service team, as such, the role holder should represent the department, and business, in a professional and enthusiastic manner, with a drive to learn and improve.
The role is responsible for managing and maintaining part of the sales ledger. They will take an initiative-taking approach to upholding company payment terms, resolving invoice queries and providing meaningful insight and information into accounts as appropriate.
Key Responsibilities:
Registering reported customer invoice queries
Carrying out investigation and resolution in a timely manner
Raising credits or communicating a credit refusal to the customer
Arranging collections and liaising with internal transport department
Liaising with the credit controller responsible for the cash collection ensuring awareness of any unusual or repetitive issues.
Raising stock correction invoices
Filling in query and re-order forms
Filling in a Pivot Table as part of the team target
Inbound and outbound telephone calls, Replying to emails and using courier websites
Skills & Requirements:
GCSE Level A-C in Maths and English (or equivalent)
Experience using accounting software (IFS preferable)
Ability to work to a deadline under time pressures
Strong IT skills required (Microsoft packages)
Analytical person with the ability to make decisions on own initiative as required.
Diligence is essential
Ability to communicate at all levels
An enthusiastic people person who enjoys challenging targets
Have a highly collaborative style and able to thrive in a team environment
Experience of working within the manufacturing industry
Excellent critical thinking skills with persistence and determination
An inquisitive and questioning approach to troublesome queries
Methodical and initiative-taking
Working Hours & Benefits:
Monday - Friday, 09:00 - 17:00
25 days annual leave
Contributory pension scheme - matched up to 8% & Life Assurance
Save as you earn Sharesave Scheme
Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
Staff discount on all Genuit Group products
Free on-site parking