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Universal Business Team
Sales and Marketing Manager
Universal Business Team Kimbolton, Cambridgeshire
Our client, a leading packaging solutions provider based in Kimbolton, Cambridgeshire , is seeking an experienced Sales & Marketing Manager to lead and align both their sales and marketing functions. This is a pivotal leadership role responsible for driving revenue and margin growth, strengthening market presence, and ensuring a cohesive, insight-led commercial strategy across the business. The successful candidate will oversee the full sales operation, alongside developing and executing the company's marketing strategy. This role offers a unique opportunity to shape the commercial direction of the business at an exciting stage of growth. Key responsibilities Sales Leadership & Strategy Lead, manage, and develop the entire sales function, including Field Sales, Internal Account Management, and Business Development teams Set and deliver sales targets, forecasts, and budgets aligned with overall business objectives Report sales KPIs, optimisations, insights, and performance metrics to the leadership team Develop and implement a clear sales strategy to drive new business acquisition and account growth Monitor sales performance metrics and provide regular reporting, insights, and improvement plans to the leadership team Coach and mentor the sales team to improve performance, capability, and engagement Identify new market opportunities, sectors, and routes to market Work closely with key customers to strengthen relationships and maximise long-term value Ensure effective pipeline management and CRM utilisation across all sales teams Marketing Strategy & Execution Develop and execute a results-orientated multi-channel marketing strategy aligned with business goals Report marketing KPIs, optimisations, insights, and performance metrics to the leadership team Collaborate with key stakeholders across the business to develop new propositions and enhance existing ones Lead a new website implementation project Drive new product launches Shape the company brand narrative and ensure consistent messaging, with a focus on sustainability, innovation, and customer care Digital & Campaign Management Website & SEO: Maintain and update website, lead SEO & AdWords strategies, and analyse performance metrics Social media & email marketing: Build and manage targeted campaigns end-to-end and analyse performance Content creation: Plan and produce high-quality written content across platforms Regularly test and optimise campaigns to reduce CPC and CPL, and improve ROI Sales & Marketing Alignment Ensure strong alignment between sales and marketing to maximise lead generation and conversion Develop lead generation strategies that support the sales pipeline Implement processes for lead tracking, nurturing, and conversion through CRM Conduct market, customer, and competitor research to identify trends and opportunities Systems & Reporting CRM management and optimisation across both sales and marketing functions Develop dashboards and reporting frameworks to track performance across all commercial activities Manage external agencies and third-party suppliers effectively and within budget Requirements Proven experience in a senior sales and/or marketing leadership role Strong track record of managing and developing high-performing sales teams Experience in both strategic planning and hands-on execution across sales and marketing Strong understanding of digital marketing channels (SEO, PPC, social, email) Proven success in B2B product sales and marketing environments Commercially driven with strong analytical and data interpretation skills Excellent leadership, communication, and stakeholder management skills Experience with CRM systems (HubSpot or similar) and sales/marketing tools Highly organised with strong project management capability Able to work effectively independently and as part of a leadership team Experience in packaging or related industries is desirable but not essential Strong IT proficiency, including Microsoft Office and commercial systems Benefits Salary of between 60,000 and 65,000 DOE (OTE 80,000) 25 days holiday + bank holidays Employee assistance programme Full time, permanent Monday to Friday, 8.30am to 5pm (please note that this is an onsite position) IND25
Jul 15, 2026
Full time
Our client, a leading packaging solutions provider based in Kimbolton, Cambridgeshire , is seeking an experienced Sales & Marketing Manager to lead and align both their sales and marketing functions. This is a pivotal leadership role responsible for driving revenue and margin growth, strengthening market presence, and ensuring a cohesive, insight-led commercial strategy across the business. The successful candidate will oversee the full sales operation, alongside developing and executing the company's marketing strategy. This role offers a unique opportunity to shape the commercial direction of the business at an exciting stage of growth. Key responsibilities Sales Leadership & Strategy Lead, manage, and develop the entire sales function, including Field Sales, Internal Account Management, and Business Development teams Set and deliver sales targets, forecasts, and budgets aligned with overall business objectives Report sales KPIs, optimisations, insights, and performance metrics to the leadership team Develop and implement a clear sales strategy to drive new business acquisition and account growth Monitor sales performance metrics and provide regular reporting, insights, and improvement plans to the leadership team Coach and mentor the sales team to improve performance, capability, and engagement Identify new market opportunities, sectors, and routes to market Work closely with key customers to strengthen relationships and maximise long-term value Ensure effective pipeline management and CRM utilisation across all sales teams Marketing Strategy & Execution Develop and execute a results-orientated multi-channel marketing strategy aligned with business goals Report marketing KPIs, optimisations, insights, and performance metrics to the leadership team Collaborate with key stakeholders across the business to develop new propositions and enhance existing ones Lead a new website implementation project Drive new product launches Shape the company brand narrative and ensure consistent messaging, with a focus on sustainability, innovation, and customer care Digital & Campaign Management Website & SEO: Maintain and update website, lead SEO & AdWords strategies, and analyse performance metrics Social media & email marketing: Build and manage targeted campaigns end-to-end and analyse performance Content creation: Plan and produce high-quality written content across platforms Regularly test and optimise campaigns to reduce CPC and CPL, and improve ROI Sales & Marketing Alignment Ensure strong alignment between sales and marketing to maximise lead generation and conversion Develop lead generation strategies that support the sales pipeline Implement processes for lead tracking, nurturing, and conversion through CRM Conduct market, customer, and competitor research to identify trends and opportunities Systems & Reporting CRM management and optimisation across both sales and marketing functions Develop dashboards and reporting frameworks to track performance across all commercial activities Manage external agencies and third-party suppliers effectively and within budget Requirements Proven experience in a senior sales and/or marketing leadership role Strong track record of managing and developing high-performing sales teams Experience in both strategic planning and hands-on execution across sales and marketing Strong understanding of digital marketing channels (SEO, PPC, social, email) Proven success in B2B product sales and marketing environments Commercially driven with strong analytical and data interpretation skills Excellent leadership, communication, and stakeholder management skills Experience with CRM systems (HubSpot or similar) and sales/marketing tools Highly organised with strong project management capability Able to work effectively independently and as part of a leadership team Experience in packaging or related industries is desirable but not essential Strong IT proficiency, including Microsoft Office and commercial systems Benefits Salary of between 60,000 and 65,000 DOE (OTE 80,000) 25 days holiday + bank holidays Employee assistance programme Full time, permanent Monday to Friday, 8.30am to 5pm (please note that this is an onsite position) IND25
Additional Resources
Senior Product Manager - Digital Health (Clinical Trials)
Additional Resources City Of Westminster, London
An opportunity has arisen for a Senior Product Manager to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare. As a Senior Product Manager , you will lead the strategy, delivery and optimisation of a digital clinical trial recruitment platform. You will use customer insights, data and experimentation to create digital experiences that improve recruitment journeys and drive measurable impact. This is a 6-month contract-based role offering hybrid / remote working options, salary range of £550 - £700 per day and benefits. You will be responsible for: Leading product discovery activities with users to identify challenges, opportunities and areas for improvement. Designing and enhancing digital journeys covering recruitment, eligibility, consent, enrolment and ongoing engagement. Defining product priorities, MVP scope and delivery plans using lean product approaches. Working closely with engineering, design, data, research and clinical teams to deliver successful product outcomes. Monitoring product performance and using insights to improve acquisition, conversion, enrolment and engagement. Driving continuous optimisation through analytics, user research, testing and prototyping. Managing stakeholder relationships and ensuring teams are aligned on product vision, priorities, progress and risks. What we are looking for: Previously worked as a Senior Product Manager, Product Manager, Product Owner, Product Lead, Product Delivery Manager, Product Operations Manager or in a similar role. Significant experience working in Senior Product Management roles within clinical trials, life sciences or digital health environments. Proven experience launching, scaling and improving digital products or services focused on clinical trial recruitment. A strong background in delivering products that improve participant acquisition, engagement and conversion. Experience designing user-focused digital experiences, particularly within patient or participant journeys. Demonstrable experience improving conversion through recruitment, eligibility, registration, consent and enrolment processes. Strong analytical skills with practical experience using product metrics, experimentation and conversion optimisation techniques. Experience applying lean product methods, rapid prototyping and iterative product development. Strong stakeholder management skills, with the ability to collaborate across technical, clinical, research and leadership teams. Experience delivering complex digital products within regulated industries. This is an excellent opportunity for a Senior Product Manager who want to play a key role in shaping a high-impact digital healthcare service. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 15, 2026
Contractor
An opportunity has arisen for a Senior Product Manager to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare. As a Senior Product Manager , you will lead the strategy, delivery and optimisation of a digital clinical trial recruitment platform. You will use customer insights, data and experimentation to create digital experiences that improve recruitment journeys and drive measurable impact. This is a 6-month contract-based role offering hybrid / remote working options, salary range of £550 - £700 per day and benefits. You will be responsible for: Leading product discovery activities with users to identify challenges, opportunities and areas for improvement. Designing and enhancing digital journeys covering recruitment, eligibility, consent, enrolment and ongoing engagement. Defining product priorities, MVP scope and delivery plans using lean product approaches. Working closely with engineering, design, data, research and clinical teams to deliver successful product outcomes. Monitoring product performance and using insights to improve acquisition, conversion, enrolment and engagement. Driving continuous optimisation through analytics, user research, testing and prototyping. Managing stakeholder relationships and ensuring teams are aligned on product vision, priorities, progress and risks. What we are looking for: Previously worked as a Senior Product Manager, Product Manager, Product Owner, Product Lead, Product Delivery Manager, Product Operations Manager or in a similar role. Significant experience working in Senior Product Management roles within clinical trials, life sciences or digital health environments. Proven experience launching, scaling and improving digital products or services focused on clinical trial recruitment. A strong background in delivering products that improve participant acquisition, engagement and conversion. Experience designing user-focused digital experiences, particularly within patient or participant journeys. Demonstrable experience improving conversion through recruitment, eligibility, registration, consent and enrolment processes. Strong analytical skills with practical experience using product metrics, experimentation and conversion optimisation techniques. Experience applying lean product methods, rapid prototyping and iterative product development. Strong stakeholder management skills, with the ability to collaborate across technical, clinical, research and leadership teams. Experience delivering complex digital products within regulated industries. This is an excellent opportunity for a Senior Product Manager who want to play a key role in shaping a high-impact digital healthcare service. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Get Recruited (UK) Ltd
Business Development Manager
Get Recruited (UK) Ltd City, Leeds
BUSINESS DEVELOPMENT MANAGER - PROPERTY / FACILITIES MANAGEMENT HALIFAX - HYBRID UP TO 60,000 + OTE 20,000 BONUS + BENEFITS The Opportunity: Get Recruited are recruiting on behalf of a 2024 + 2025 Sunday Times Best Workplace organisation, working as part of an established commercial team, you'll be driving new business acquisition, building strategic relationships, and delivering sustainable revenue growth. As a BDM you'll be responsible for identifying new opportunities, developing commercial strategies, and converting prospects into long-term clients. This is an excellent opportunity for a commercially focused sales professional who enjoys building relationships, generating new business, and making a tangible impact within a collaborative and forward-thinking environment. The Role: Identify, target and secure new customer opportunities across selected market sectors. Build and maintain a strong pipeline of prospective clients through proactive business development activity. Manage the full sales cycle from initial engagement through to proposal, negotiation and on boarding. Conduct market research to identify emerging opportunities, trends and potential threats. Monitor and report on commercial performance using CRM systems and key business metrics. Provide regular commercial insights and updates to the senior leadership team. The Person: Proven experience within a Business Development Manager, Sales Manager, Area Sales Manager, Business Development Executive, Sales Executive or similar role within Facilities / Property / Utilities industries. Must have property management, facilities management or utility industry experience. Demonstrable track record of achieving sales targets and driving business growth. Strong relationship-building skills with the ability to engage and influence stakeholders at all levels. Commercially astute with excellent negotiation and communication skills. Experience developing and managing sales pipelines and converting opportunities into revenue. Ability to identify market opportunities and translate insights into commercial action. Proactive, self-motivated and results-driven approach. Experience working collaboratively across multiple business functions. Benefits: Holiday entitlement: 26 days plus statutory bank holidays (Option to buy additional days, up to one week) Free on-site parking Auto enrol pension scheme (3% company contribution) Life insurance Gym membership discount Retail Discounts Childcare discount vouchers Bonus + Commission OTE Hybrid and flexible working arrangements Sunday Times Best Workplace winner of 2024 + 2025 Collaborative and supportive team culture. Genuine opportunity to influence commercial strategy and business growth. Ongoing professional development and career progression opportunities. A role where your contribution will have a direct impact on company success. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jul 15, 2026
Full time
BUSINESS DEVELOPMENT MANAGER - PROPERTY / FACILITIES MANAGEMENT HALIFAX - HYBRID UP TO 60,000 + OTE 20,000 BONUS + BENEFITS The Opportunity: Get Recruited are recruiting on behalf of a 2024 + 2025 Sunday Times Best Workplace organisation, working as part of an established commercial team, you'll be driving new business acquisition, building strategic relationships, and delivering sustainable revenue growth. As a BDM you'll be responsible for identifying new opportunities, developing commercial strategies, and converting prospects into long-term clients. This is an excellent opportunity for a commercially focused sales professional who enjoys building relationships, generating new business, and making a tangible impact within a collaborative and forward-thinking environment. The Role: Identify, target and secure new customer opportunities across selected market sectors. Build and maintain a strong pipeline of prospective clients through proactive business development activity. Manage the full sales cycle from initial engagement through to proposal, negotiation and on boarding. Conduct market research to identify emerging opportunities, trends and potential threats. Monitor and report on commercial performance using CRM systems and key business metrics. Provide regular commercial insights and updates to the senior leadership team. The Person: Proven experience within a Business Development Manager, Sales Manager, Area Sales Manager, Business Development Executive, Sales Executive or similar role within Facilities / Property / Utilities industries. Must have property management, facilities management or utility industry experience. Demonstrable track record of achieving sales targets and driving business growth. Strong relationship-building skills with the ability to engage and influence stakeholders at all levels. Commercially astute with excellent negotiation and communication skills. Experience developing and managing sales pipelines and converting opportunities into revenue. Ability to identify market opportunities and translate insights into commercial action. Proactive, self-motivated and results-driven approach. Experience working collaboratively across multiple business functions. Benefits: Holiday entitlement: 26 days plus statutory bank holidays (Option to buy additional days, up to one week) Free on-site parking Auto enrol pension scheme (3% company contribution) Life insurance Gym membership discount Retail Discounts Childcare discount vouchers Bonus + Commission OTE Hybrid and flexible working arrangements Sunday Times Best Workplace winner of 2024 + 2025 Collaborative and supportive team culture. Genuine opportunity to influence commercial strategy and business growth. Ongoing professional development and career progression opportunities. A role where your contribution will have a direct impact on company success. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jonathan Lee Recruitment Ltd
Senior Project Manager - Defence - Bristol
Jonathan Lee Recruitment Ltd Bristol, Gloucestershire
Senior Project Manager - Defence - Bristol We are working on behalf of a successful defence development, engineering and manufacturing company who are seeking a Senior Project Manager to join their Project Management Team. Office based in Bristol and with hybrid working and occasional travel to their customers' sites as required, the Senior Project Manager will be involved in the full project lifecycle from assisting with bids for new and continuing work to delivering existing long-term programmes of work. Specifically, the role involves the planning, monitoring and control of allocated projects in the Aerospace market. Key to this is ensuring that projects are in line with the company's Quality Management System (QMS) and project management procedures within the level of delegated authority. This role would suit a candidate who has previous engineering and current project management experience looking to move into a fast-moving company with a world-wide customer base. Responsibilities: Reporting to the Head of Programmes, manage a portfolio of projects in accordance with the company procedures. Participation in the Bid Phase, either supporting the Business Manager or leading bids post initial customer contact. Includes preparation of proposals, estimates and initial pricing. Preparation of all Project Start-up and Initiation Documentation, including Project Briefs (Charter); Project Management Plans (PMP); project schedules; project budgets; and tracking registers. Management of Risk in accordance with company procedures. Tracking, monitoring progress and management of all allocated projects in terms of: Time, Cost and Quality. Preparation of project financial data including budget updates, estimates at completion and control of customer invoicing and profiling. Management of project resource demand and participation in Business Unit resource levelling through accurate representation of the project demand in the business forecasting system. Stakeholder communication and management (both internal and external to customers and suppliers). Management and control of any contract changes with the customer for all allocated projects, ensuring adherence to process. Early and clear reporting, raising and escalation of project issues, risks, and potential problems. Support the implementation of Best Practice project management across the company and identify opportunities for improving processes and efficiency Essential Skills Ability to lead teams in demanding technical environments Able to work with a wide experience level from junior engineers to well-regarded technical consultants Financially astute, able to create and manage project budgets, maintain profit margin and deliver returns Strong organisational skills and attention to detail Confident in prioritisation and managing concurrent workstreams Ability to manage own workload and work to deadlines Be an effective communicator, both written and verbal A proactive and assertive nature with the motivation to succeed Proficient in the use of Microsoft Excel, Word and PowerPoint Experience General experience within defence or aerospace engineering environment Experience of project management of engineering technical services provision, and/or full life cycle development programmes Line management experience (of at least one other) Experience of UK/EU Export Control and Foreign Regulatory Frameworks (EAR/ITAR) (Desirable) Experience of Enterprise Resource Planning (ERP) systems, such as EPICOR or SAP (Desirable) Qualifications Degree qualified in an engineering, science, technology, mathematics or related discipline. Recognised Project Management training and qualification (Desirable) Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jul 15, 2026
Full time
Senior Project Manager - Defence - Bristol We are working on behalf of a successful defence development, engineering and manufacturing company who are seeking a Senior Project Manager to join their Project Management Team. Office based in Bristol and with hybrid working and occasional travel to their customers' sites as required, the Senior Project Manager will be involved in the full project lifecycle from assisting with bids for new and continuing work to delivering existing long-term programmes of work. Specifically, the role involves the planning, monitoring and control of allocated projects in the Aerospace market. Key to this is ensuring that projects are in line with the company's Quality Management System (QMS) and project management procedures within the level of delegated authority. This role would suit a candidate who has previous engineering and current project management experience looking to move into a fast-moving company with a world-wide customer base. Responsibilities: Reporting to the Head of Programmes, manage a portfolio of projects in accordance with the company procedures. Participation in the Bid Phase, either supporting the Business Manager or leading bids post initial customer contact. Includes preparation of proposals, estimates and initial pricing. Preparation of all Project Start-up and Initiation Documentation, including Project Briefs (Charter); Project Management Plans (PMP); project schedules; project budgets; and tracking registers. Management of Risk in accordance with company procedures. Tracking, monitoring progress and management of all allocated projects in terms of: Time, Cost and Quality. Preparation of project financial data including budget updates, estimates at completion and control of customer invoicing and profiling. Management of project resource demand and participation in Business Unit resource levelling through accurate representation of the project demand in the business forecasting system. Stakeholder communication and management (both internal and external to customers and suppliers). Management and control of any contract changes with the customer for all allocated projects, ensuring adherence to process. Early and clear reporting, raising and escalation of project issues, risks, and potential problems. Support the implementation of Best Practice project management across the company and identify opportunities for improving processes and efficiency Essential Skills Ability to lead teams in demanding technical environments Able to work with a wide experience level from junior engineers to well-regarded technical consultants Financially astute, able to create and manage project budgets, maintain profit margin and deliver returns Strong organisational skills and attention to detail Confident in prioritisation and managing concurrent workstreams Ability to manage own workload and work to deadlines Be an effective communicator, both written and verbal A proactive and assertive nature with the motivation to succeed Proficient in the use of Microsoft Excel, Word and PowerPoint Experience General experience within defence or aerospace engineering environment Experience of project management of engineering technical services provision, and/or full life cycle development programmes Line management experience (of at least one other) Experience of UK/EU Export Control and Foreign Regulatory Frameworks (EAR/ITAR) (Desirable) Experience of Enterprise Resource Planning (ERP) systems, such as EPICOR or SAP (Desirable) Qualifications Degree qualified in an engineering, science, technology, mathematics or related discipline. Recognised Project Management training and qualification (Desirable) Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Howells Solutions Limited
Complaints Team Leader
Howells Solutions Limited Billericay, Essex
Complaints Team Leader - Social Housing Repairs & Maintenance Based in Billericay Permanent, full time position 34,500 per annum Here at Howells we are working with a leading social housing repairs and maintenance contractor to recruit a proactive and experienced Complaints Team Leader for their busy Billericay-based contact centre. This is a fantastic opportunity for a highly organised individual to take ownership of customer complaints and service improvement initiatives while leading a team of administrators handling Stage 1, Stage 2, and Ombudsman complaints. Role Responsibilities Overseeing the daily administration of complaints and dissatisfaction surveys received via email, website, live chat, and Trustpilot. Ensuring all complaints are processed in line with internal procedures, including investigation by the appropriate management teams. Accurately monitoring and recording all complaints to ensure deadlines are met and progress is tracked. Providing guidance and support to operational staff, especially in handling complex or sensitive cases. Maintaining up-to-date records for Stage 1, Stage 2, Ombudsman, Aftercare issues, and dissatisfaction surveys. Supporting the development of a central feedback system for complaint tracking and ISO-compliant reporting. Liaising with staff and managers to gather information, clarify procedures, and ensure thorough investigations. Assisting with the coordination of training, such as virtual sessions and customer care workshops. Working alongside the client team to support complaint responses and case reviews. Producing reports and data insights for the Senior Management Team and Board as required. Analysing customer feedback to identify service trends and propose improvements. Creating case studies to support internal training and new starter inductions. Promoting positive customer experiences and encouraging proactive feedback handling. Recognising strong performance through the company's internal recognition platforms. Candidate Profile The ideal candidate will be experienced in complaints handling within a customer service or contact centre environment - preferably in the social housing or maintenance sector. This role requires strong leadership skills, an analytical mindset, and the ability to foster a positive and efficient working culture. Essential Skills & Experience: Strong people management and interpersonal skills Proven experience in complaints handling or customer service operations Excellent written and verbal communication Strong analytical, IT, and project management skills Ability to support and motivate a team in a fast-paced environment What's in It for You? You'll be joining a modern, people-focused business that recognises the value of its team. In return, you'll receive: A competitive salary of 34,500 per annum 26 days annual leave plus bank holidays Enhanced pension plan Enhanced Maternity & Paternity Pay If you're interested in this role, please apply online or call (phone number removed) for more information!
Jul 15, 2026
Full time
Complaints Team Leader - Social Housing Repairs & Maintenance Based in Billericay Permanent, full time position 34,500 per annum Here at Howells we are working with a leading social housing repairs and maintenance contractor to recruit a proactive and experienced Complaints Team Leader for their busy Billericay-based contact centre. This is a fantastic opportunity for a highly organised individual to take ownership of customer complaints and service improvement initiatives while leading a team of administrators handling Stage 1, Stage 2, and Ombudsman complaints. Role Responsibilities Overseeing the daily administration of complaints and dissatisfaction surveys received via email, website, live chat, and Trustpilot. Ensuring all complaints are processed in line with internal procedures, including investigation by the appropriate management teams. Accurately monitoring and recording all complaints to ensure deadlines are met and progress is tracked. Providing guidance and support to operational staff, especially in handling complex or sensitive cases. Maintaining up-to-date records for Stage 1, Stage 2, Ombudsman, Aftercare issues, and dissatisfaction surveys. Supporting the development of a central feedback system for complaint tracking and ISO-compliant reporting. Liaising with staff and managers to gather information, clarify procedures, and ensure thorough investigations. Assisting with the coordination of training, such as virtual sessions and customer care workshops. Working alongside the client team to support complaint responses and case reviews. Producing reports and data insights for the Senior Management Team and Board as required. Analysing customer feedback to identify service trends and propose improvements. Creating case studies to support internal training and new starter inductions. Promoting positive customer experiences and encouraging proactive feedback handling. Recognising strong performance through the company's internal recognition platforms. Candidate Profile The ideal candidate will be experienced in complaints handling within a customer service or contact centre environment - preferably in the social housing or maintenance sector. This role requires strong leadership skills, an analytical mindset, and the ability to foster a positive and efficient working culture. Essential Skills & Experience: Strong people management and interpersonal skills Proven experience in complaints handling or customer service operations Excellent written and verbal communication Strong analytical, IT, and project management skills Ability to support and motivate a team in a fast-paced environment What's in It for You? You'll be joining a modern, people-focused business that recognises the value of its team. In return, you'll receive: A competitive salary of 34,500 per annum 26 days annual leave plus bank holidays Enhanced pension plan Enhanced Maternity & Paternity Pay If you're interested in this role, please apply online or call (phone number removed) for more information!
Office Angels
Group HR Manager
Office Angels Leicester, Leicestershire
Group HR Manager 50,000 per annum + 4,000 Car Allowance - 100% Office Based An exciting opportunity has arisen for an experienced HR professional to join a successful, growing multi-site organisation as Group HR Manager . This is a hands-on leadership role, ideal for an experienced HR Manager or Senior HR Advisor looking to take the next step in their career. Reporting to the Group HR Director, you will lead a small HR team and provide operational and commercial HR support across multiple sites. This role requires regular travel between sites, therefore a full UK driving licence and access to a vehicle are essential . The Role As Group HR Manager, you will lead the day-to-day HR function, ensuring the delivery of a professional, compliant and customer-focused HR service. You'll support managers across the business, develop the HR team and help drive continuous improvement in HR processes and people practices. Key Responsibilities Lead, coach and develop the HR team to deliver an efficient and high-quality HR service. Provide expert advice and guidance to managers on employee relations matters, including disciplinary, grievance, performance, capability and absence management. Support the delivery of the organisation's people strategy and HR objectives. Coach and develop managers to build confidence and capability in managing people effectively. Ensure compliance with UK employment legislation, HR policies and best practice. Maintain accurate HR systems, records and reporting to support business decision-making. Oversee the preparation and maintenance of contracts of employment, job descriptions, offer documentation and HR policies. Lead GDPR and information governance activities, including Subject Access Requests and data protection compliance. Manage HR communications relating to new starters, leavers, promotions, pay reviews, employee wellbeing and business initiatives. Coordinate annual salary reviews and bonus administration alongside the Payroll team. Support organisational change, restructures and continuous improvement projects. Develop recruitment processes and provide support to hiring managers throughout the recruitment lifecycle. Oversee apprenticeship and training programmes. Work closely with Payroll to ensure accurate HR data and provide payroll support when required. Lead employee wellbeing initiatives, including absence management, occupational health referrals and return-to-work processes. Coordinate employee recognition and engagement activities. Support the Group HR Director with HR projects and business initiatives. About You To be successful in this role, you will have: CIPD Level 5 or Level 7 qualification. At least five years' experience in an HR Manager or Senior HR Advisor role. Previous experience managing or mentoring an HR team. Strong knowledge of UK employment law and HR best practice. Experience handling complex employee relations cases. Experience working within a multi-site environment. Excellent communication, coaching and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Experience working with HR and payroll systems. A proactive, practical and commercially focused approach. A full UK driving licence and access to a vehicle. What We Offer Salary of 50,000 per annum 4,000 car allowance The opportunity to lead and develop a small HR team. A varied and rewarding role within a successful and growing organisation. The chance to work closely with senior leadership and make a real impact on the employee experience. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 15, 2026
Full time
Group HR Manager 50,000 per annum + 4,000 Car Allowance - 100% Office Based An exciting opportunity has arisen for an experienced HR professional to join a successful, growing multi-site organisation as Group HR Manager . This is a hands-on leadership role, ideal for an experienced HR Manager or Senior HR Advisor looking to take the next step in their career. Reporting to the Group HR Director, you will lead a small HR team and provide operational and commercial HR support across multiple sites. This role requires regular travel between sites, therefore a full UK driving licence and access to a vehicle are essential . The Role As Group HR Manager, you will lead the day-to-day HR function, ensuring the delivery of a professional, compliant and customer-focused HR service. You'll support managers across the business, develop the HR team and help drive continuous improvement in HR processes and people practices. Key Responsibilities Lead, coach and develop the HR team to deliver an efficient and high-quality HR service. Provide expert advice and guidance to managers on employee relations matters, including disciplinary, grievance, performance, capability and absence management. Support the delivery of the organisation's people strategy and HR objectives. Coach and develop managers to build confidence and capability in managing people effectively. Ensure compliance with UK employment legislation, HR policies and best practice. Maintain accurate HR systems, records and reporting to support business decision-making. Oversee the preparation and maintenance of contracts of employment, job descriptions, offer documentation and HR policies. Lead GDPR and information governance activities, including Subject Access Requests and data protection compliance. Manage HR communications relating to new starters, leavers, promotions, pay reviews, employee wellbeing and business initiatives. Coordinate annual salary reviews and bonus administration alongside the Payroll team. Support organisational change, restructures and continuous improvement projects. Develop recruitment processes and provide support to hiring managers throughout the recruitment lifecycle. Oversee apprenticeship and training programmes. Work closely with Payroll to ensure accurate HR data and provide payroll support when required. Lead employee wellbeing initiatives, including absence management, occupational health referrals and return-to-work processes. Coordinate employee recognition and engagement activities. Support the Group HR Director with HR projects and business initiatives. About You To be successful in this role, you will have: CIPD Level 5 or Level 7 qualification. At least five years' experience in an HR Manager or Senior HR Advisor role. Previous experience managing or mentoring an HR team. Strong knowledge of UK employment law and HR best practice. Experience handling complex employee relations cases. Experience working within a multi-site environment. Excellent communication, coaching and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Experience working with HR and payroll systems. A proactive, practical and commercially focused approach. A full UK driving licence and access to a vehicle. What We Offer Salary of 50,000 per annum 4,000 car allowance The opportunity to lead and develop a small HR team. A varied and rewarding role within a successful and growing organisation. The chance to work closely with senior leadership and make a real impact on the employee experience. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The One Group
HR Business Partner
The One Group Bedford, Bedfordshire
Join a respected engineering organisation and accelerate your HR Business Partner career while supporting exciting transformation initiatives. HR Business Partner (12-Month Fixed-Term Contract) Salary: Up to £45,000 Location: Bedford (Office-based) Hours: 38 hours per week Are you an ambitious HR Business Partner looking to further develop your business partnering skills while gaining valuable exposure to organisational change and transformation? We're recruiting exclusively on behalf of a highly respected engineering organisation with a global client base, offering an exciting 12-month fixed-term opportunity for an HR professional looking to broaden their experience within a collaborative and evolving business. Working closely with an experienced Head of HR, you'll support managers across the business, helping to deliver key people initiatives, build management capability and play an important role in supporting change programmes. The Role Reporting to the Head of HR, you'll provide both operational and strategic HR support across a broad range of people matters, including: Partnering with managers to provide expert HR advice across the employee lifecycle Supporting organisational change and transformation initiatives Coaching managers to build confidence and capability Managing a range of employee relations cases Supporting performance management, talent development and succession planning Analysing HR data to identify trends and recommend improvements Assisting with policy development and ensuring compliance with UK employment legislation Building strong relationships with managers and stakeholders across the business Supporting wider HR projects as the business continues to evolve About You We're looking for an enthusiastic and commercially minded HR professional who is keen to continue developing as a Business Partner. You'll ideally have: Around 1-2 years' experience as a HR Business Partner, or experience in a Senior HR Advisor or Junior HRBP role with genuine business partnering responsibilities Experience supporting organisational change, transformation or business improvement projects A background working within a business that has experienced growth, restructuring or significant organisational change Strong employee relations experience with confidence advising managers on a wide range of HR matters A sound understanding of UK employment legislation and its practical application Excellent stakeholder management and communication skills, with the ability to build trusted relationships A proactive, pragmatic approach and a genuine desire to continue developing your HR Business Partner career CIPD Level 5 or Level 7 qualification (or equivalent experience) would be advantageous What's on Offer? 12-month fixed-term contract Salary up to £45,000 26 days annual leave plus Bank Holidays (increasing with service) Private healthcare Company pension scheme Employee Assistance Programme Free on-site parking The opportunity to work alongside an experienced Head of HR, gaining exposure to business transformation, organisational development and strategic HR initiatives A supportive environment where you'll be encouraged to build on your HR Business Partner experience Please note that the successful candidate must be able to satisfy security clearance requirements, including five years continuous UK residency in the UK. If you're looking for an opportunity to build on your HR Business Partner experience, contribute to meaningful change programmes and continue developing your career within a successful engineering business, we'd love to hear from you.
Jul 15, 2026
Contractor
Join a respected engineering organisation and accelerate your HR Business Partner career while supporting exciting transformation initiatives. HR Business Partner (12-Month Fixed-Term Contract) Salary: Up to £45,000 Location: Bedford (Office-based) Hours: 38 hours per week Are you an ambitious HR Business Partner looking to further develop your business partnering skills while gaining valuable exposure to organisational change and transformation? We're recruiting exclusively on behalf of a highly respected engineering organisation with a global client base, offering an exciting 12-month fixed-term opportunity for an HR professional looking to broaden their experience within a collaborative and evolving business. Working closely with an experienced Head of HR, you'll support managers across the business, helping to deliver key people initiatives, build management capability and play an important role in supporting change programmes. The Role Reporting to the Head of HR, you'll provide both operational and strategic HR support across a broad range of people matters, including: Partnering with managers to provide expert HR advice across the employee lifecycle Supporting organisational change and transformation initiatives Coaching managers to build confidence and capability Managing a range of employee relations cases Supporting performance management, talent development and succession planning Analysing HR data to identify trends and recommend improvements Assisting with policy development and ensuring compliance with UK employment legislation Building strong relationships with managers and stakeholders across the business Supporting wider HR projects as the business continues to evolve About You We're looking for an enthusiastic and commercially minded HR professional who is keen to continue developing as a Business Partner. You'll ideally have: Around 1-2 years' experience as a HR Business Partner, or experience in a Senior HR Advisor or Junior HRBP role with genuine business partnering responsibilities Experience supporting organisational change, transformation or business improvement projects A background working within a business that has experienced growth, restructuring or significant organisational change Strong employee relations experience with confidence advising managers on a wide range of HR matters A sound understanding of UK employment legislation and its practical application Excellent stakeholder management and communication skills, with the ability to build trusted relationships A proactive, pragmatic approach and a genuine desire to continue developing your HR Business Partner career CIPD Level 5 or Level 7 qualification (or equivalent experience) would be advantageous What's on Offer? 12-month fixed-term contract Salary up to £45,000 26 days annual leave plus Bank Holidays (increasing with service) Private healthcare Company pension scheme Employee Assistance Programme Free on-site parking The opportunity to work alongside an experienced Head of HR, gaining exposure to business transformation, organisational development and strategic HR initiatives A supportive environment where you'll be encouraged to build on your HR Business Partner experience Please note that the successful candidate must be able to satisfy security clearance requirements, including five years continuous UK residency in the UK. If you're looking for an opportunity to build on your HR Business Partner experience, contribute to meaningful change programmes and continue developing your career within a successful engineering business, we'd love to hear from you.
Michael Page
Senior People Advisor - 6 month FTC
Michael Page City, Birmingham
A 6-month contract for a hands-on Senior HR Advisor supporting managers with employee relations, coaching, and change activity, while contributing to organisational design and continuous improvement projects within a fast-paced, matrixed environment. Client Details We are seeking an experienced Senior People Specialist to join a fast-paced, professional environment on an initial 6-month contract. You'll play a key role in supporting a busy client group, including IT, Sales, and Customer Service teams, while also contributing to ongoing people and organisational projects. Description Act as a trusted partner to managers, providing pragmatic HR advice Coach and influence stakeholders on performance management, grievances, and disciplinary matters Support organisational design and change initiatives, including consultations and team restructures Manage complex employee relations cases with confidence Contribute to continuous improvement projects and broader People initiatives Use data and talent metrics to monitor progress and inform decision-making Collaborate with Centres of Excellence and the wider People team Profile Proven experience in a People/HR Specialist or Advisor role (2+ years minimum) Background in matrixed organisations, ideally within tech, professional services, or legal sectors Experience partnering with COEs Strong ER case management experience across performance, grievances, and disciplinaries Experience independently delivering small to medium change projects Exposure to career frameworks and role design is advantageous Data-driven mindset, able to demonstrate impact through metrics and insights Confident coaching managers and handling complex stakeholder situations Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive day rate (via umbrella, inside IR35) Hybrid working (2-3 days on-site) Opportunity to operate at Junior HR Business Partner level Exposure to organisational design and change projects Fast-paced, well-established environment with strong HR practices Potential opportunity for a permanent role
Jul 15, 2026
Contractor
A 6-month contract for a hands-on Senior HR Advisor supporting managers with employee relations, coaching, and change activity, while contributing to organisational design and continuous improvement projects within a fast-paced, matrixed environment. Client Details We are seeking an experienced Senior People Specialist to join a fast-paced, professional environment on an initial 6-month contract. You'll play a key role in supporting a busy client group, including IT, Sales, and Customer Service teams, while also contributing to ongoing people and organisational projects. Description Act as a trusted partner to managers, providing pragmatic HR advice Coach and influence stakeholders on performance management, grievances, and disciplinary matters Support organisational design and change initiatives, including consultations and team restructures Manage complex employee relations cases with confidence Contribute to continuous improvement projects and broader People initiatives Use data and talent metrics to monitor progress and inform decision-making Collaborate with Centres of Excellence and the wider People team Profile Proven experience in a People/HR Specialist or Advisor role (2+ years minimum) Background in matrixed organisations, ideally within tech, professional services, or legal sectors Experience partnering with COEs Strong ER case management experience across performance, grievances, and disciplinaries Experience independently delivering small to medium change projects Exposure to career frameworks and role design is advantageous Data-driven mindset, able to demonstrate impact through metrics and insights Confident coaching managers and handling complex stakeholder situations Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive day rate (via umbrella, inside IR35) Hybrid working (2-3 days on-site) Opportunity to operate at Junior HR Business Partner level Exposure to organisational design and change projects Fast-paced, well-established environment with strong HR practices Potential opportunity for a permanent role
Build Force Talent UK Ltd
Commercial Manager
Build Force Talent UK Ltd
We are currently on the market for a Commercial Manager or a Senior Quantity Surveyor looking to progress their career to join a rapidly growing contractor specialising in Facades & Cladding packages. Our client manages design, procurement and delivery under one roof, giving their clients a single point of accountability and their people a dynamic, collaborative environment to thrive in. Their client base includes Vistry Group, Taylor Wimpey, Crest Nicholson, Barratt Redrow and Regent College London. Location: Office / Home / Site - Hybrid opportunity Salary: up to £100,000 (DOE) As Senior Quantity Surveyor / Commercial Manager, you will take full ownership of the commercial performance of the division's contract portfolio - managing both the supply chain and client-facing commercial obligations, and providing the reporting and analysis that enables the business to make informed decisions. You will be the commercial lead on all live contracts, working closely with the Contracts Managers to manage applications for payment, variations and extensions of time with clients, and overseeing equivalent processes with subcontractors and suppliers. You will lead the monthly CVR cycle, presenting commentary and answering questions from senior management and the Board, alongside the Contracts Manager. Requirements: Minimum five years' post-qualification experience as a quantity surveyor, with a demonstrable track record at senior level. Contractor-side experience is essential - candidates from a purely client or consultancy background will not be considered without significant contractor exposure. Experience within the facade, cladding or specialist envelope sector, with a solid understanding of the technical and commercial dynamics specific to this type of work. Strong working knowledge of JCT contract forms, including experience managing applications, variations and extensions of time under JCT frameworks. Proven ability to manage the full commercial cycle from contract award to final account, on both the client and supply chain sides simultaneously. Experience producing and presenting CVR reports to senior stakeholders, with the confidence to answer detailed commercial questions under scrutiny. Strong analytical and numerical skills, with high attention to detail in financial reporting. Excellent communication skills - written and verbal - with the gravitas to represent the business commercially at Board level and the clarity to translate financial data into actionable management information. Experience working within an SME or similarly scaled contractor, with an understanding of the pace, pragmatism and breadth of responsibility that environment demands. Full UK driving licence. Desirable Experience in facade remediation specifically, including fire safety remediation projects delivered under BSF, developer remediation or similar programmes. Familiarity with NEC contract forms in addition to JCT. MRICS, MCIOB or equivalent professional qualification, or working towards one. Experience managing or mentoring junior commercial staff. Understanding of building safety legislation and its commercial implications, including the Building Safety Act and Higher Risk Building requirements. If you are interested in the above role and would like to discuss further information, please apply today!
Jul 15, 2026
Full time
We are currently on the market for a Commercial Manager or a Senior Quantity Surveyor looking to progress their career to join a rapidly growing contractor specialising in Facades & Cladding packages. Our client manages design, procurement and delivery under one roof, giving their clients a single point of accountability and their people a dynamic, collaborative environment to thrive in. Their client base includes Vistry Group, Taylor Wimpey, Crest Nicholson, Barratt Redrow and Regent College London. Location: Office / Home / Site - Hybrid opportunity Salary: up to £100,000 (DOE) As Senior Quantity Surveyor / Commercial Manager, you will take full ownership of the commercial performance of the division's contract portfolio - managing both the supply chain and client-facing commercial obligations, and providing the reporting and analysis that enables the business to make informed decisions. You will be the commercial lead on all live contracts, working closely with the Contracts Managers to manage applications for payment, variations and extensions of time with clients, and overseeing equivalent processes with subcontractors and suppliers. You will lead the monthly CVR cycle, presenting commentary and answering questions from senior management and the Board, alongside the Contracts Manager. Requirements: Minimum five years' post-qualification experience as a quantity surveyor, with a demonstrable track record at senior level. Contractor-side experience is essential - candidates from a purely client or consultancy background will not be considered without significant contractor exposure. Experience within the facade, cladding or specialist envelope sector, with a solid understanding of the technical and commercial dynamics specific to this type of work. Strong working knowledge of JCT contract forms, including experience managing applications, variations and extensions of time under JCT frameworks. Proven ability to manage the full commercial cycle from contract award to final account, on both the client and supply chain sides simultaneously. Experience producing and presenting CVR reports to senior stakeholders, with the confidence to answer detailed commercial questions under scrutiny. Strong analytical and numerical skills, with high attention to detail in financial reporting. Excellent communication skills - written and verbal - with the gravitas to represent the business commercially at Board level and the clarity to translate financial data into actionable management information. Experience working within an SME or similarly scaled contractor, with an understanding of the pace, pragmatism and breadth of responsibility that environment demands. Full UK driving licence. Desirable Experience in facade remediation specifically, including fire safety remediation projects delivered under BSF, developer remediation or similar programmes. Familiarity with NEC contract forms in addition to JCT. MRICS, MCIOB or equivalent professional qualification, or working towards one. Experience managing or mentoring junior commercial staff. Understanding of building safety legislation and its commercial implications, including the Building Safety Act and Higher Risk Building requirements. If you are interested in the above role and would like to discuss further information, please apply today!
Precept Recruit
HR Advisor
Precept Recruit
Nottingham City Centre (On-site) £37,000 - £45,000 P/A with excellent benefits Permanent This is a genuinely pivotal role within a high-performing and supportive HR team at the heart of a vibrant, fast-paced education environment. As HR Advisor , you will be the go-to expert for employee relations , providing trusted, pragmatic advice to managers while ensuring a consistent, high-quality HR service across a diverse workforce of over 300 staff, with an even wider community including volunteers, coaches, and governors. This is a varied, hands-on role where no two days look the same. From complex casework to coaching leaders, shaping policy, and contributing to engagement initiatives, you will play a key part in driving a positive, compliant and people-focused culture. What You Will Be Doing Employee Relations and Advisory Managing a varied employee relations caseload including long-term absence, disciplinaries, grievances, flexible working and performance matters Providing clear, consistent advice in line with employment law and best practice Supporting sensitive and complex cases with professionalism and integrity Coaching and Stakeholder Support Building strong relationships with line managers across the organisation Coaching and empowering leaders to confidently manage people issues Supporting senior recruitment processes, including panel interviews Policy and Compliance Owning and developing HR policies, ensuring they remain compliant and up to date Supporting safeguarding-related policies and compliance requirements Playing a key role in maintaining robust HR standards across all staff and associated groups People Experience and Engagement Supporting employee engagement initiatives, including the annual staff survey Helping to shape a positive and inclusive working environment Overseeing employee benefits and contributing ideas to enhance the employee experience HR Operations and Data Maintaining accurate HR records and supporting payroll changes Producing meaningful HR data and insights to inform decision-making Supporting recruitment activities where needed What We Are Looking For CIPD Level 5 qualified or equivalent Proven experience managing end-to-end employee relations casework Strong understanding of UK employment law and HR best practice Confident communicator with the ability to influence and build trust at all levels Highly organised with excellent attention to detail Comfortable working in a structured, compliance-focused environment Experience in education is not essential. Adaptability and willingness to work within a regulated, safeguarding-driven setting is key. What's in it for you: This is an opportunity to make a real impact in a purpose-driven environment, where your work directly supports people and the wider community. Benefits include Onsite gym and swimming pool High-quality school meals during term time Private healthcare Death in service three times salary 24 days holiday plus 5 days at Christmas plus 1 additional day and bank holidays The Environment You will be joining a supportive HR team with exposure to a wide range of people challenges, from day-to-day advisory work to complex case management. With a workforce spanning teaching staff, operational teams and a wider network of contributors, this role offers both breadth and depth. Interested? If you are an experienced HR professional who thrives in a busy, people-focused environment and enjoys making a tangible difference, we would love to hear from you, apply today. Other roles you may have applied for: HR Advisor , HR Business Partner , HR BP , HR Manager , Human Resources Advisor , ER Advisor
Jul 15, 2026
Full time
Nottingham City Centre (On-site) £37,000 - £45,000 P/A with excellent benefits Permanent This is a genuinely pivotal role within a high-performing and supportive HR team at the heart of a vibrant, fast-paced education environment. As HR Advisor , you will be the go-to expert for employee relations , providing trusted, pragmatic advice to managers while ensuring a consistent, high-quality HR service across a diverse workforce of over 300 staff, with an even wider community including volunteers, coaches, and governors. This is a varied, hands-on role where no two days look the same. From complex casework to coaching leaders, shaping policy, and contributing to engagement initiatives, you will play a key part in driving a positive, compliant and people-focused culture. What You Will Be Doing Employee Relations and Advisory Managing a varied employee relations caseload including long-term absence, disciplinaries, grievances, flexible working and performance matters Providing clear, consistent advice in line with employment law and best practice Supporting sensitive and complex cases with professionalism and integrity Coaching and Stakeholder Support Building strong relationships with line managers across the organisation Coaching and empowering leaders to confidently manage people issues Supporting senior recruitment processes, including panel interviews Policy and Compliance Owning and developing HR policies, ensuring they remain compliant and up to date Supporting safeguarding-related policies and compliance requirements Playing a key role in maintaining robust HR standards across all staff and associated groups People Experience and Engagement Supporting employee engagement initiatives, including the annual staff survey Helping to shape a positive and inclusive working environment Overseeing employee benefits and contributing ideas to enhance the employee experience HR Operations and Data Maintaining accurate HR records and supporting payroll changes Producing meaningful HR data and insights to inform decision-making Supporting recruitment activities where needed What We Are Looking For CIPD Level 5 qualified or equivalent Proven experience managing end-to-end employee relations casework Strong understanding of UK employment law and HR best practice Confident communicator with the ability to influence and build trust at all levels Highly organised with excellent attention to detail Comfortable working in a structured, compliance-focused environment Experience in education is not essential. Adaptability and willingness to work within a regulated, safeguarding-driven setting is key. What's in it for you: This is an opportunity to make a real impact in a purpose-driven environment, where your work directly supports people and the wider community. Benefits include Onsite gym and swimming pool High-quality school meals during term time Private healthcare Death in service three times salary 24 days holiday plus 5 days at Christmas plus 1 additional day and bank holidays The Environment You will be joining a supportive HR team with exposure to a wide range of people challenges, from day-to-day advisory work to complex case management. With a workforce spanning teaching staff, operational teams and a wider network of contributors, this role offers both breadth and depth. Interested? If you are an experienced HR professional who thrives in a busy, people-focused environment and enjoys making a tangible difference, we would love to hear from you, apply today. Other roles you may have applied for: HR Advisor , HR Business Partner , HR BP , HR Manager , Human Resources Advisor , ER Advisor
Atrium Associates Ltd
Electrical Estimator
Atrium Associates Ltd Cambridge, Cambridgeshire
Are you an experienced Electrical Estimator ready to progress your career with a well-established and forward-thinking contractor? Our client, a respected Mechanical & Electrical contractor with nearly 60 years of industry expertise, is seeking a skilled Electrical Estimator to join their growing Cambridge-based team. They deliver high-quality building services solutions across different sectors offering a full design-to-installation service supported by a highly qualified team of Electrical and Mechanical Engineers. The Role As Electrical Estimator, you will play a key role in the successful delivery of tenders and pre-construction activities. You will be responsible for producing accurate, competitive, and commercially viable estimates while maintaining strong relationships with clients and stakeholders. Key Responsibilities Liaise with clients and main contractors throughout the tender process Attend site surveys where required to gather essential information for pricing Prepare accurate cost estimates for electrical services by thoroughly reviewing and interpreting employer's requirements Identify and highlight any onerous, unusual, or high-risk employer requirements Source, obtain, and validate material and plant quotations Maintain and develop strong relationships within the supply chain Input and manage data using industry-standard estimating software Compile and complete cost comparison schedules for internal review Prepare risk and opportunity schedules for commercial assessment Produce tender adjudication documentation Provide support to the Bid Manager during and after the tender process Ensure a thorough and structured handover of awarded projects to the operations team Skills & Experience Required Experience providing fixed-price costings across design stages 2-4 Strong ability to review and interrogate electrical designs for compliance and accuracy Proficient in using estimating software Good working knowledge of Microsoft Office Strong communication skills Self-motivated with the ability to work independently Effective workload prioritisation and time management Ability to plan and organise work activities to meet strict deadlines High level of accuracy and attention to detail What s on Offer Package salary of £55,000 £70,000 depending on experience Company car or car allowance Fuel card provided Company pension scheme Ongoing professional development and career progression opportunities Long-term stability with a well-established and growing contractor Supportive and collaborative team environment Exposure to a wide range of high-profile projects across multiple sector Annual leave plus bank holidays Laptop and mobile phone provided Opportunity to progress into senior commercial or pre-construction leadership roles This is an excellent opportunity to join a stable, reputable contractor offering long-term career development within a supportive and collaborative team environment. If this opportunity aligns with your experience and career goals, we would love to hear from you.
Jul 15, 2026
Full time
Are you an experienced Electrical Estimator ready to progress your career with a well-established and forward-thinking contractor? Our client, a respected Mechanical & Electrical contractor with nearly 60 years of industry expertise, is seeking a skilled Electrical Estimator to join their growing Cambridge-based team. They deliver high-quality building services solutions across different sectors offering a full design-to-installation service supported by a highly qualified team of Electrical and Mechanical Engineers. The Role As Electrical Estimator, you will play a key role in the successful delivery of tenders and pre-construction activities. You will be responsible for producing accurate, competitive, and commercially viable estimates while maintaining strong relationships with clients and stakeholders. Key Responsibilities Liaise with clients and main contractors throughout the tender process Attend site surveys where required to gather essential information for pricing Prepare accurate cost estimates for electrical services by thoroughly reviewing and interpreting employer's requirements Identify and highlight any onerous, unusual, or high-risk employer requirements Source, obtain, and validate material and plant quotations Maintain and develop strong relationships within the supply chain Input and manage data using industry-standard estimating software Compile and complete cost comparison schedules for internal review Prepare risk and opportunity schedules for commercial assessment Produce tender adjudication documentation Provide support to the Bid Manager during and after the tender process Ensure a thorough and structured handover of awarded projects to the operations team Skills & Experience Required Experience providing fixed-price costings across design stages 2-4 Strong ability to review and interrogate electrical designs for compliance and accuracy Proficient in using estimating software Good working knowledge of Microsoft Office Strong communication skills Self-motivated with the ability to work independently Effective workload prioritisation and time management Ability to plan and organise work activities to meet strict deadlines High level of accuracy and attention to detail What s on Offer Package salary of £55,000 £70,000 depending on experience Company car or car allowance Fuel card provided Company pension scheme Ongoing professional development and career progression opportunities Long-term stability with a well-established and growing contractor Supportive and collaborative team environment Exposure to a wide range of high-profile projects across multiple sector Annual leave plus bank holidays Laptop and mobile phone provided Opportunity to progress into senior commercial or pre-construction leadership roles This is an excellent opportunity to join a stable, reputable contractor offering long-term career development within a supportive and collaborative team environment. If this opportunity aligns with your experience and career goals, we would love to hear from you.
Get Recruited (UK) Ltd
Operations Assistant
Get Recruited (UK) Ltd
OPERATIONS ASSISTANT LONDON UP TO 38,000 + HYBRID WORKING + EXCELLENT PROGRESSION + GLOBAL BUSINESS THE OPPORTUNITY: Are you a highly organised graduate or early-career professional looking for a varied role where no two days are the same? Do you enjoy coordinating projects, supporting multiple teams and keeping things running efficiently while still having exposure to marketing and commercial activities? Get Recruited are recruiting on behalf of a well-established global business that has been operating within the pharmaceutical sector for over 30 years. Following continued growth in the UK, they are looking to appoint a Business Executive to support their expanding commercial operation. This is a broad and varied position, working closely with the Senior Marketing Manager, Medical Director, Sales team and Account Managers. You'll play a key role in supporting marketing activity, coordinating projects, managing administrative processes and ensuring the wider commercial team operates effectively. The role would suit someone who is exceptionally organised, commercially aware and looking to develop a long-term career within a growing international business. THE ROLE: Provide day-to-day operational support to the UK commercial team. Coordinate projects across Marketing, Sales, Medical and Customer-facing teams. Support the delivery of marketing campaigns and commercial initiatives. Assist with creating and coordinating marketing materials and communications. Manage internal processes, documentation and reporting to ensure projects remain on track. Liaise with internal stakeholders across multiple departments to support business objectives. Assist with market research, competitor analysis and commercial reporting. Coordinate meetings, events and wider business activities. Support lead generation and wider sales administration where required. Identify opportunities to improve processes and increase operational efficiency. THE PERSON: Degree educated, ideally in Marketing, Business, Management or a similar discipline. Experience within a Marketing, Business Support, Commercial or Operations role. Highly organised with exceptional attention to detail. Comfortable managing multiple projects and priorities simultaneously. Strong communication skills with the confidence to work across different departments. Commercially minded with a proactive approach to problem solving. Strong Microsoft Office skills and confidence working with business systems. Positive, ambitious and eager to develop within a fast-growing business. Experience within pharmaceuticals, healthcare or another regulated industry would be advantageous, but is by no means essential. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jul 15, 2026
Full time
OPERATIONS ASSISTANT LONDON UP TO 38,000 + HYBRID WORKING + EXCELLENT PROGRESSION + GLOBAL BUSINESS THE OPPORTUNITY: Are you a highly organised graduate or early-career professional looking for a varied role where no two days are the same? Do you enjoy coordinating projects, supporting multiple teams and keeping things running efficiently while still having exposure to marketing and commercial activities? Get Recruited are recruiting on behalf of a well-established global business that has been operating within the pharmaceutical sector for over 30 years. Following continued growth in the UK, they are looking to appoint a Business Executive to support their expanding commercial operation. This is a broad and varied position, working closely with the Senior Marketing Manager, Medical Director, Sales team and Account Managers. You'll play a key role in supporting marketing activity, coordinating projects, managing administrative processes and ensuring the wider commercial team operates effectively. The role would suit someone who is exceptionally organised, commercially aware and looking to develop a long-term career within a growing international business. THE ROLE: Provide day-to-day operational support to the UK commercial team. Coordinate projects across Marketing, Sales, Medical and Customer-facing teams. Support the delivery of marketing campaigns and commercial initiatives. Assist with creating and coordinating marketing materials and communications. Manage internal processes, documentation and reporting to ensure projects remain on track. Liaise with internal stakeholders across multiple departments to support business objectives. Assist with market research, competitor analysis and commercial reporting. Coordinate meetings, events and wider business activities. Support lead generation and wider sales administration where required. Identify opportunities to improve processes and increase operational efficiency. THE PERSON: Degree educated, ideally in Marketing, Business, Management or a similar discipline. Experience within a Marketing, Business Support, Commercial or Operations role. Highly organised with exceptional attention to detail. Comfortable managing multiple projects and priorities simultaneously. Strong communication skills with the confidence to work across different departments. Commercially minded with a proactive approach to problem solving. Strong Microsoft Office skills and confidence working with business systems. Positive, ambitious and eager to develop within a fast-growing business. Experience within pharmaceuticals, healthcare or another regulated industry would be advantageous, but is by no means essential. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Eurocell PLC
Managing Director
Eurocell PLC Prenton, Merseyside
ROLE: Managing Director REMUNERATION: Executive level salary, plus performance related bonus, car/car allowance and benefits package BASE: Prenton, Wirral - CH43 We are delighted to be strengthening our leadership team at Vista Panels, the UK's leading door manufacturer and supplier and part of the Eurocell Group. As we continue to invest in our people, products, and manufacturing capabilities, we are seeking an exceptional Managing Director to lead the next chapter of operational excellence, innovation, and sustainable growth. Vista Panels has earned an enviable reputation for manufacturing market-leading composite doors and panels, trusted by installers, housing providers, developers, and trade partners across the UK. Renowned for quality, reliability, and outstanding customer service, we are proud to be a business that continually sets the benchmark within our industry. This is a career-defining opportunity for a commercially driven and inspirational leader to take full ownership of a highly successful manufacturing business with a market-leading brand and significant growth potential. As Managing Director, you will have complete responsibility for the strategic direction, operational performance, and financial success of the business, driving excellence across manufacturing, commercial operations, customer experience, quality, and people development. With full P&L accountability, you will lead a £multi-million turnover operation from our 50,000 sq. ft. manufacturing facility, inspiring and developing a team of more than 200 colleagues. You will be empowered to shape the future of the business, building on our strong foundations and driving ambitious plans for growth, efficiency, innovation, and operational excellence. This role requires a visible, influential, and forward-thinking leader who can inspire high performance, create a culture of accountability and continuous improvement, and deliver exceptional results. In return, you will have the opportunity to make a significant impact within a highly respected business backed by the strength, investment, and support of the Eurocell Group. WHAT OUR MANAGING DIRECTOR WILL DO: Set and deliver the strategic vision for the business, driving sustainable growth, operational excellence, and long-term value Take full ownership of the business, with complete accountability for operational performance, commercial success, and full P&L responsibility Lead and inspire a high-performing team, creating a culture of accountability, engagement, collaboration, and continuous improvement Drive manufacturing excellence across production, quality, logistics, engineering, and customer service functions, ensuring exceptional operational performance Identify and capitalise on opportunities to increase market share, enhance customer value, and strengthen Vista's position as the UK's leading door manufacturer Develop and execute ambitious growth strategies, supported by robust operational planning and commercial decision-making Deliver strong financial performance through effective budgeting, forecasting, cost control, margin improvement, and investment management Champion innovation, automation, and lean manufacturing principles to maximise efficiency, productivity, and competitive advantage Build and maintain influential relationships with key customers, suppliers, industry partners, and stakeholders, acting as a visible ambassador for the business Ensure the highest standards of quality, health and safety, compliance, and customer satisfaction are embedded throughout the organisation Lead transformation and change initiatives that enhance business capability, strengthen operational resilience, and prepare the organisation for future growth Inspire a team of over 200 colleagues to achieve exceptional performance, creating an environment where people can thrive, develop, and succeed WHAT WE NEED FROM OUR MANAGING DIRECTOR: A proven track record of successfully leading a manufacturing business at senior leadership, General Manager, Managing Director, or equivalent level Exceptional commercial and strategic acumen, with the ability to translate vision into measurable business performance and profitable growth Strong operational leadership experience within a fast-paced, high-volume manufacturing environment Demonstrable success in delivering significant business improvement, operational transformation, and sustainable growth Experience managing substantial budgets, capital investment programmes (CapEx), and driving strong financial returns A proven ability to lead, develop, and inspire large, multi-disciplinary teams, creating a culture of high performance and accountability The confidence and credibility to make complex business decisions in a dynamic and evolving market A highly analytical, data-driven approach to problem-solving, planning, and decision-making A visible, hands-on leadership style that motivates teams, builds trust, and drives results Strong stakeholder management skills, with the ability to influence customers, suppliers, investors, and colleagues at all levels A passion for continuous improvement, operational excellence, and delivering exceptional customer outcomes The ambition, energy, and resilience to lead a market-leading manufacturing business through its next phase of growth, innovation, and success WHAT WE OFFER OUR NATIONAL ACCOUNT MANAGERS: You will be rewarded with an executive level salary Performance-related bonus Company car or car allowance 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Excellent opportunities to grow with us, and progress your career
Jul 15, 2026
Full time
ROLE: Managing Director REMUNERATION: Executive level salary, plus performance related bonus, car/car allowance and benefits package BASE: Prenton, Wirral - CH43 We are delighted to be strengthening our leadership team at Vista Panels, the UK's leading door manufacturer and supplier and part of the Eurocell Group. As we continue to invest in our people, products, and manufacturing capabilities, we are seeking an exceptional Managing Director to lead the next chapter of operational excellence, innovation, and sustainable growth. Vista Panels has earned an enviable reputation for manufacturing market-leading composite doors and panels, trusted by installers, housing providers, developers, and trade partners across the UK. Renowned for quality, reliability, and outstanding customer service, we are proud to be a business that continually sets the benchmark within our industry. This is a career-defining opportunity for a commercially driven and inspirational leader to take full ownership of a highly successful manufacturing business with a market-leading brand and significant growth potential. As Managing Director, you will have complete responsibility for the strategic direction, operational performance, and financial success of the business, driving excellence across manufacturing, commercial operations, customer experience, quality, and people development. With full P&L accountability, you will lead a £multi-million turnover operation from our 50,000 sq. ft. manufacturing facility, inspiring and developing a team of more than 200 colleagues. You will be empowered to shape the future of the business, building on our strong foundations and driving ambitious plans for growth, efficiency, innovation, and operational excellence. This role requires a visible, influential, and forward-thinking leader who can inspire high performance, create a culture of accountability and continuous improvement, and deliver exceptional results. In return, you will have the opportunity to make a significant impact within a highly respected business backed by the strength, investment, and support of the Eurocell Group. WHAT OUR MANAGING DIRECTOR WILL DO: Set and deliver the strategic vision for the business, driving sustainable growth, operational excellence, and long-term value Take full ownership of the business, with complete accountability for operational performance, commercial success, and full P&L responsibility Lead and inspire a high-performing team, creating a culture of accountability, engagement, collaboration, and continuous improvement Drive manufacturing excellence across production, quality, logistics, engineering, and customer service functions, ensuring exceptional operational performance Identify and capitalise on opportunities to increase market share, enhance customer value, and strengthen Vista's position as the UK's leading door manufacturer Develop and execute ambitious growth strategies, supported by robust operational planning and commercial decision-making Deliver strong financial performance through effective budgeting, forecasting, cost control, margin improvement, and investment management Champion innovation, automation, and lean manufacturing principles to maximise efficiency, productivity, and competitive advantage Build and maintain influential relationships with key customers, suppliers, industry partners, and stakeholders, acting as a visible ambassador for the business Ensure the highest standards of quality, health and safety, compliance, and customer satisfaction are embedded throughout the organisation Lead transformation and change initiatives that enhance business capability, strengthen operational resilience, and prepare the organisation for future growth Inspire a team of over 200 colleagues to achieve exceptional performance, creating an environment where people can thrive, develop, and succeed WHAT WE NEED FROM OUR MANAGING DIRECTOR: A proven track record of successfully leading a manufacturing business at senior leadership, General Manager, Managing Director, or equivalent level Exceptional commercial and strategic acumen, with the ability to translate vision into measurable business performance and profitable growth Strong operational leadership experience within a fast-paced, high-volume manufacturing environment Demonstrable success in delivering significant business improvement, operational transformation, and sustainable growth Experience managing substantial budgets, capital investment programmes (CapEx), and driving strong financial returns A proven ability to lead, develop, and inspire large, multi-disciplinary teams, creating a culture of high performance and accountability The confidence and credibility to make complex business decisions in a dynamic and evolving market A highly analytical, data-driven approach to problem-solving, planning, and decision-making A visible, hands-on leadership style that motivates teams, builds trust, and drives results Strong stakeholder management skills, with the ability to influence customers, suppliers, investors, and colleagues at all levels A passion for continuous improvement, operational excellence, and delivering exceptional customer outcomes The ambition, energy, and resilience to lead a market-leading manufacturing business through its next phase of growth, innovation, and success WHAT WE OFFER OUR NATIONAL ACCOUNT MANAGERS: You will be rewarded with an executive level salary Performance-related bonus Company car or car allowance 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Excellent opportunities to grow with us, and progress your career
Office Angels
Office Manager
Office Angels Surbiton, Surrey
Personal Assistant & Office Manager Location: Surbiton (office-based) Salary: 40,000 - 50,000 Benefits: Flexible working options, professional development, wellness classes (HIIT & yoga), regular socials, supportive team culture About the Company A fast-growing, people-focused organisation is looking for a highly organised and proactive Personal Assistant & Office Manager to support its senior leadership team. The business operates in a fast-paced, commercially driven environment and places strong emphasis on employee wellbeing, collaboration, and development. The Role This is a dual-position role combining 70% Personal Assistant responsibilities with 30% Office Management . You will act as a key support to senior leadership while ensuring the smooth and efficient running of the office. This position is primarily office-based, with some flexibility available. Key Responsibilities Personal Assistant (70%) Full diary management including prioritisation and coordination Inbox management, ensuring timely responses and escalation of priorities Supporting senior leadership with travel bookings (UK and international), meetings, agendas, and follow-ups Acting as a gatekeeper and managing access to leadership Preparing and submitting expense claims and tracking spend Coordinating onboarding for new starters, including IT, logistics, and induction schedules Maintaining HR systems and ensuring data accuracy Organising internal wellbeing sessions and staff activities Arranging client gifts, hospitality, and corporate events Handling ad hoc personal and business tasks as required Office Manager (30%) Maintaining a clean, safe, and well-organised office environment Managing supplier relationships (utilities, telecoms, maintenance, etc.) Coordinating maintenance, repairs, and compliance checks Managing office supplies, communal areas, and facilities Supporting team wellbeing and acting as a first point of contact Coordinating logistics such as parking and cleaning services Requirements: Essential Proven experience as a Personal Assistant supporting senior leaders or founders Strong organisational skills with the ability to manage multiple priorities Excellent written and verbal communication skills High level of discretion and professionalism Proactive and solutions-focused approach Strong Microsoft 365 skills (Outlook, Teams, Word, Excel, PowerPoint) Approachable and people-focused manner Desirable Experience in office management or facilities coordination Experience supporting multiple stakeholders Background in a fast-paced SME, agency, or professional services environment Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 15, 2026
Full time
Personal Assistant & Office Manager Location: Surbiton (office-based) Salary: 40,000 - 50,000 Benefits: Flexible working options, professional development, wellness classes (HIIT & yoga), regular socials, supportive team culture About the Company A fast-growing, people-focused organisation is looking for a highly organised and proactive Personal Assistant & Office Manager to support its senior leadership team. The business operates in a fast-paced, commercially driven environment and places strong emphasis on employee wellbeing, collaboration, and development. The Role This is a dual-position role combining 70% Personal Assistant responsibilities with 30% Office Management . You will act as a key support to senior leadership while ensuring the smooth and efficient running of the office. This position is primarily office-based, with some flexibility available. Key Responsibilities Personal Assistant (70%) Full diary management including prioritisation and coordination Inbox management, ensuring timely responses and escalation of priorities Supporting senior leadership with travel bookings (UK and international), meetings, agendas, and follow-ups Acting as a gatekeeper and managing access to leadership Preparing and submitting expense claims and tracking spend Coordinating onboarding for new starters, including IT, logistics, and induction schedules Maintaining HR systems and ensuring data accuracy Organising internal wellbeing sessions and staff activities Arranging client gifts, hospitality, and corporate events Handling ad hoc personal and business tasks as required Office Manager (30%) Maintaining a clean, safe, and well-organised office environment Managing supplier relationships (utilities, telecoms, maintenance, etc.) Coordinating maintenance, repairs, and compliance checks Managing office supplies, communal areas, and facilities Supporting team wellbeing and acting as a first point of contact Coordinating logistics such as parking and cleaning services Requirements: Essential Proven experience as a Personal Assistant supporting senior leaders or founders Strong organisational skills with the ability to manage multiple priorities Excellent written and verbal communication skills High level of discretion and professionalism Proactive and solutions-focused approach Strong Microsoft 365 skills (Outlook, Teams, Word, Excel, PowerPoint) Approachable and people-focused manner Desirable Experience in office management or facilities coordination Experience supporting multiple stakeholders Background in a fast-paced SME, agency, or professional services environment Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
ARM
Backend Software Engineer
ARM Basildon, Essex
Backend Software Engineer (Java & Identity Access Management) 7 Months 4 Days per week on site (Basildon) 593.48 per day (Inside IR35) My client in the automotive industry are looking for an experienced Senior Backend Software Engineer to join our Identity Management Services team, focusing on the core platform work that powers our identity infrastructure. In this role, you will design and build high-scale backend services while serving as a technical lead to upskill the team in modern, industry-leading application development. You will be responsible for ensuring the plaatform is secure and resilient, leveraging your deep engineering expertise to elevate the team's technical standards and foster a culture of excellence in backend engineering. OAuth would be very beneficial Skills Required: - Proficiency in Java - Java Framework - Web development - DevOps practices (CI/CD, version control) - Security and identity management - Monitoring and logging - Relational databases - Server-Side technologies - Leadership - Agile Skills Preferred: - Networking (Subnets, Firewall, Load balancing, VPN configurations) - Problem-Solving and debugging - Familiarity with cloud platforms (GCP) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jul 15, 2026
Contractor
Backend Software Engineer (Java & Identity Access Management) 7 Months 4 Days per week on site (Basildon) 593.48 per day (Inside IR35) My client in the automotive industry are looking for an experienced Senior Backend Software Engineer to join our Identity Management Services team, focusing on the core platform work that powers our identity infrastructure. In this role, you will design and build high-scale backend services while serving as a technical lead to upskill the team in modern, industry-leading application development. You will be responsible for ensuring the plaatform is secure and resilient, leveraging your deep engineering expertise to elevate the team's technical standards and foster a culture of excellence in backend engineering. OAuth would be very beneficial Skills Required: - Proficiency in Java - Java Framework - Web development - DevOps practices (CI/CD, version control) - Security and identity management - Monitoring and logging - Relational databases - Server-Side technologies - Leadership - Agile Skills Preferred: - Networking (Subnets, Firewall, Load balancing, VPN configurations) - Problem-Solving and debugging - Familiarity with cloud platforms (GCP) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Experis
Project Manager - CMA Regulatory Response - Part Time
Experis
Outside, CMA, Part time , Ad hoc days,4 to 5 days per month flexibility, West Midlands, North West, My leading client is looking for an experienced and highly organised Project Manager to lead a critical, business-wide response to Competition and Markets Authority (CMA) information requests. This is a high-impact role at the centre of a fast-paced, high-profile regulatory workstream. You will be responsible for coordinating complex inputs across multiple functions, ensuring all submissions are accurate, fully evidenced, compliant, and delivered within strict statutory deadlines . You'll work closely with senior leaders and play a key role in shaping how the business responds to regulatory scrutiny. Key Responsibilities Project Coordination & Delivery Develop and manage a detailed workstream plan (timelines, owners, risks, dependencies) Drive delivery aligned to the statutory deadline Establish a central document repository and version control framework You will Managing CMA Requests Review formal CMA Notices and map requirements to internal owners Track progress across all requests, proactively chasing and escalating where needed Support teams by clarifying requirements and interpreting regulatory expectations Ensure responses are delivered on time, with appropriate review cycles Quality Assurance & Governance Ensure all submissions are: Accurate Fully evidenced Consistent Signed off by relevant leadership Maintain robust governance, including: Audit trails of sources and approvals Version control and documentation standards Communication & Reporting Prepare briefing papers and meeting packs for CMA engagement Produce executive and Board-level updates Provide regular progress reporting to senior sponsors Skills & Experience Essential Proven project management experience in fast-paced, cross-functional environments Experience delivering complex regulatory, legal, or data-heavy submissions Strong stakeholder management skills, including senior leadership engagement Exceptional attention to detail and organisational ability Ability to work effectively under pressure and to tight deadlines Desirable Experience in regulatory, compliance, legal, or audit programmes Exposure to working with regulators or government bodies, healthcare, or consumer services sectors This role is likely to be 4-5 days per month so if this works around your current situation, please drop me your cv for review If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 15, 2026
Contractor
Outside, CMA, Part time , Ad hoc days,4 to 5 days per month flexibility, West Midlands, North West, My leading client is looking for an experienced and highly organised Project Manager to lead a critical, business-wide response to Competition and Markets Authority (CMA) information requests. This is a high-impact role at the centre of a fast-paced, high-profile regulatory workstream. You will be responsible for coordinating complex inputs across multiple functions, ensuring all submissions are accurate, fully evidenced, compliant, and delivered within strict statutory deadlines . You'll work closely with senior leaders and play a key role in shaping how the business responds to regulatory scrutiny. Key Responsibilities Project Coordination & Delivery Develop and manage a detailed workstream plan (timelines, owners, risks, dependencies) Drive delivery aligned to the statutory deadline Establish a central document repository and version control framework You will Managing CMA Requests Review formal CMA Notices and map requirements to internal owners Track progress across all requests, proactively chasing and escalating where needed Support teams by clarifying requirements and interpreting regulatory expectations Ensure responses are delivered on time, with appropriate review cycles Quality Assurance & Governance Ensure all submissions are: Accurate Fully evidenced Consistent Signed off by relevant leadership Maintain robust governance, including: Audit trails of sources and approvals Version control and documentation standards Communication & Reporting Prepare briefing papers and meeting packs for CMA engagement Produce executive and Board-level updates Provide regular progress reporting to senior sponsors Skills & Experience Essential Proven project management experience in fast-paced, cross-functional environments Experience delivering complex regulatory, legal, or data-heavy submissions Strong stakeholder management skills, including senior leadership engagement Exceptional attention to detail and organisational ability Ability to work effectively under pressure and to tight deadlines Desirable Experience in regulatory, compliance, legal, or audit programmes Exposure to working with regulators or government bodies, healthcare, or consumer services sectors This role is likely to be 4-5 days per month so if this works around your current situation, please drop me your cv for review If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Trident International Associates
Senior Accountant - Real Estate Investment Management
Trident International Associates City, London
Senior Accountant - Real Estate Investment Management - OUR CLIENT - Trident is partnering on an exclusive basis with a highly regarded international real estate investment and development business to appoint a Senior Accountant into its London-based European finance team. This is an excellent opportunity to join a well-capitalised, development-led real estate platform with a high-quality portfolio across major global cities. The role offers broad exposure across financial reporting, treasury, governance, budgeting, statutory compliance and strategic finance projects, working closely with senior finance leadership and stakeholders across multiple European jurisdictions. THE ROLE: This newly created Senior Accountant role will report to the European FD and will support the financial management and reporting of a European real estate portfolio. The position will suit a bright, motivated finance professional looking to broaden their experience within a collaborative and international property business. Key responsibilities will include: Supporting financial reporting, governance and statutory compliance across multiple jurisdictions. Acting as a key liaison with third-party accounting providers, company secretarial teams and internal finance stakeholders across multiple jurisdictions. Partnering with the European Finance Director and Regional Finance Managers on financial reporting, analysis, strategic projects and business initiatives across a diverse European real estate portfolio. Overseeing company-level accounts payable processes, cash management and treasury administration. Supporting board, investor and management reporting across European entities and investments. Assisting with annual budgets, reforecasts and cash flow forecasting. Preparing quarterly debt compliance certificates and supporting lender reporting. Supporting the preparation and filing of annual financial statements and other statutory reporting, as well as the external audit process. Providing support on tax reporting by coordinating accounting records and finance information for external advisers. Supporting acquisitions, disposals, financial due diligence and wider strategic business initiatives. Supporting finance transformation, systems implementation and process improvement projects across the region. Working closely with regional finance teams and service providers to ensure consistency of reporting, controls and processes. THE PERSON: We are keen to speak with candidates who are studying towards ACA / ACCA / CIMA (or equivalent), with c.2-4 years' experience in accounting, audit or finance and seeking an 'in office' role. The successful candidate is likely to offer: A strong grounding in financial reporting, month-end and statutory accounting. Excellent organisational skills and the ability to manage multiple deadlines across teams and time zones. Strong Excel skills and an interest in systems, automation and process improvement. A collaborative, proactive and detail-oriented approach. Strong communication skills and the confidence to work with stakeholders across different functions and geographies. Previous real estate, property, fund, infrastructure or international finance exposure. Experience working with outsourced service providers or within a multi-jurisdictional finance environment would be beneficial. Why apply? This is a genuinely broad finance role within a high-quality real estate platform, offering exposure well beyond traditional accounting. You will gain experience across: Corporate and portfolio reporting. Treasury and cash management. Statutory reporting and audit. Budgeting and forecasting. Tax and debt compliance. Acquisitions, disposals and due diligence. Systems, process improvement and business transformation initiatives. BENEFITS: Good performance bonus. Solid company Pension. Full suite of benefits including Health, Fitness Allowance, Life Insurance, etc. Study Package. It is an excellent opportunity for someone looking to build a long-term career in real estate finance within an international, collaborative and well-regarded business. Discover Your Next Opportunity with Trident Connect with us on LinkedIn to stay updated on the latest real estate finance opportunities or browse current vacancies via our website. Every application is reviewed carefully and retained on our database for future opportunities. Whilst we are unable to respond to every applicant individually, if you have not heard from us within 5 working days, please assume your application has not been successful on this occasion. Stay Ahead in the Market: Sign Up for Job Alerts - Be the first to hear about new openings. Register Your CV with our specialist team. Looking to Recruit? - Partner with us to secure top real estate finance talent.
Jul 15, 2026
Full time
Senior Accountant - Real Estate Investment Management - OUR CLIENT - Trident is partnering on an exclusive basis with a highly regarded international real estate investment and development business to appoint a Senior Accountant into its London-based European finance team. This is an excellent opportunity to join a well-capitalised, development-led real estate platform with a high-quality portfolio across major global cities. The role offers broad exposure across financial reporting, treasury, governance, budgeting, statutory compliance and strategic finance projects, working closely with senior finance leadership and stakeholders across multiple European jurisdictions. THE ROLE: This newly created Senior Accountant role will report to the European FD and will support the financial management and reporting of a European real estate portfolio. The position will suit a bright, motivated finance professional looking to broaden their experience within a collaborative and international property business. Key responsibilities will include: Supporting financial reporting, governance and statutory compliance across multiple jurisdictions. Acting as a key liaison with third-party accounting providers, company secretarial teams and internal finance stakeholders across multiple jurisdictions. Partnering with the European Finance Director and Regional Finance Managers on financial reporting, analysis, strategic projects and business initiatives across a diverse European real estate portfolio. Overseeing company-level accounts payable processes, cash management and treasury administration. Supporting board, investor and management reporting across European entities and investments. Assisting with annual budgets, reforecasts and cash flow forecasting. Preparing quarterly debt compliance certificates and supporting lender reporting. Supporting the preparation and filing of annual financial statements and other statutory reporting, as well as the external audit process. Providing support on tax reporting by coordinating accounting records and finance information for external advisers. Supporting acquisitions, disposals, financial due diligence and wider strategic business initiatives. Supporting finance transformation, systems implementation and process improvement projects across the region. Working closely with regional finance teams and service providers to ensure consistency of reporting, controls and processes. THE PERSON: We are keen to speak with candidates who are studying towards ACA / ACCA / CIMA (or equivalent), with c.2-4 years' experience in accounting, audit or finance and seeking an 'in office' role. The successful candidate is likely to offer: A strong grounding in financial reporting, month-end and statutory accounting. Excellent organisational skills and the ability to manage multiple deadlines across teams and time zones. Strong Excel skills and an interest in systems, automation and process improvement. A collaborative, proactive and detail-oriented approach. Strong communication skills and the confidence to work with stakeholders across different functions and geographies. Previous real estate, property, fund, infrastructure or international finance exposure. Experience working with outsourced service providers or within a multi-jurisdictional finance environment would be beneficial. Why apply? This is a genuinely broad finance role within a high-quality real estate platform, offering exposure well beyond traditional accounting. You will gain experience across: Corporate and portfolio reporting. Treasury and cash management. Statutory reporting and audit. Budgeting and forecasting. Tax and debt compliance. Acquisitions, disposals and due diligence. Systems, process improvement and business transformation initiatives. BENEFITS: Good performance bonus. Solid company Pension. Full suite of benefits including Health, Fitness Allowance, Life Insurance, etc. Study Package. It is an excellent opportunity for someone looking to build a long-term career in real estate finance within an international, collaborative and well-regarded business. Discover Your Next Opportunity with Trident Connect with us on LinkedIn to stay updated on the latest real estate finance opportunities or browse current vacancies via our website. Every application is reviewed carefully and retained on our database for future opportunities. Whilst we are unable to respond to every applicant individually, if you have not heard from us within 5 working days, please assume your application has not been successful on this occasion. Stay Ahead in the Market: Sign Up for Job Alerts - Be the first to hear about new openings. Register Your CV with our specialist team. Looking to Recruit? - Partner with us to secure top real estate finance talent.
Linear Executive Search
Programme Manager
Linear Executive Search
Project Manager / Programme Manager, Sporting Sector, Central London, £(Apply online only) per day, West London. Remote / Hybrid Working Available Project Manager / Programme Manager - Our client in the sporting sector provides high-quality sporting entertainment from its venues, as well as a voice for sport enthusiasts. The organisation has thousands of members from all walks of life, ranging from professionals to occasional (but enthusiastic) amateurs, and is highly regarded in the sporting community. As part of a continuing programme of modernisation of the organisation, which is focused on the digital enablement of members and sports professionals, an opportunity has arisen for a Project Manager / Programme Manager to lead a programme of digital change and transformation at their headquarters / location in West London. The incoming Project Manager / Programme Manager will team up with the Chairman, CEO, Board of Trustees, senior executives, and other stakeholders to execute a digital strategy and road map for the organisation, taking advantage of new technological opportunities. In addition to providing improved IT support and access at sporting events, the Project Manager / Programme Manager will be a pioneer in demonstrating how advancements in digital engagement and technology can enhance overall engagement with members and enthusiasts across the nation. Our client seeks an experienced Project Manager / Programme Manager who is looking for a new challenge in a well-respected organisation to implement change through the introduction of new technologies and digital solutions. Requirements The Project Manager / Programme Manager ideally should have some experience of digital transformation project or programme management, as well as being experienced in wider project management. Proven track record in successful delivery of projects and programmes of enterprise scale Experience of delivering large-scale post implementation changes Demonstrable experience of managing projects in multiple locations Demonstrable experience in managing system implementation partners Experience in Agile and waterfall methodologies Linear Executive Search acts as an employment agency for permanent recruitment and employment business for the supply of temporary and permanent workers. By applying for this job you accept our Data Protection Policy which can be found on our website.
Jul 15, 2026
Contractor
Project Manager / Programme Manager, Sporting Sector, Central London, £(Apply online only) per day, West London. Remote / Hybrid Working Available Project Manager / Programme Manager - Our client in the sporting sector provides high-quality sporting entertainment from its venues, as well as a voice for sport enthusiasts. The organisation has thousands of members from all walks of life, ranging from professionals to occasional (but enthusiastic) amateurs, and is highly regarded in the sporting community. As part of a continuing programme of modernisation of the organisation, which is focused on the digital enablement of members and sports professionals, an opportunity has arisen for a Project Manager / Programme Manager to lead a programme of digital change and transformation at their headquarters / location in West London. The incoming Project Manager / Programme Manager will team up with the Chairman, CEO, Board of Trustees, senior executives, and other stakeholders to execute a digital strategy and road map for the organisation, taking advantage of new technological opportunities. In addition to providing improved IT support and access at sporting events, the Project Manager / Programme Manager will be a pioneer in demonstrating how advancements in digital engagement and technology can enhance overall engagement with members and enthusiasts across the nation. Our client seeks an experienced Project Manager / Programme Manager who is looking for a new challenge in a well-respected organisation to implement change through the introduction of new technologies and digital solutions. Requirements The Project Manager / Programme Manager ideally should have some experience of digital transformation project or programme management, as well as being experienced in wider project management. Proven track record in successful delivery of projects and programmes of enterprise scale Experience of delivering large-scale post implementation changes Demonstrable experience of managing projects in multiple locations Demonstrable experience in managing system implementation partners Experience in Agile and waterfall methodologies Linear Executive Search acts as an employment agency for permanent recruitment and employment business for the supply of temporary and permanent workers. By applying for this job you accept our Data Protection Policy which can be found on our website.
Noble Recruiting
Practice Manager
Noble Recruiting
Practice Manager Location: Ilford - 3 days office, 2 work from home An established and highly regarded law firm is seeking an experienced Practice Manager to oversee the day-to-day operations of its Ilford office. This is a senior leadership position responsible for ensuring the firm operates efficiently, remains compliant with regulatory requirements, and delivers an exceptional level of service to both clients and staff. The successful candidate will work closely with the partners across to drive operational excellence, support strategic initiatives, and foster a positive, high-performing workplace culture. This role will be based at Ilford but some travel to other offices in London may be required for meetings. Role: work closely with the partners to drive operational excellence, support strategic initiatives, and foster a positive, high-performing workplace culture. Oversee the daily operational management of the practice. Lead and manage administrative and support teams, ensuring high standards of performance. Develop and implement operational policies, procedures, and best practices. Ensure compliance with relevant legal, regulatory, and professional obligations. Manage HR processes, including recruitment, onboarding, performance management, and staff development. Oversee facilities management, health and safety, and office maintenance. Manage supplier relationships and negotiate contracts where appropriate. Monitor budgets, control operational expenditure, and support financial planning. Work alongside senior leadership to deliver strategic projects and business improvements. Support risk management and business continuity planning. Coordinate IT, systems, and technology improvements with external providers. Produce management reports and operational performance metrics. Promote a collaborative, professional, and client-focused working environment Experience Previous experience as a Practice Manager, Operations Manager, Office Manager, or similar senior management role within a legal practice. Strong understanding of law firm operations and regulatory compliance. Excellent leadership and people management skills. Commercially minded with strong organisational and problem-solving abilities. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Jul 15, 2026
Full time
Practice Manager Location: Ilford - 3 days office, 2 work from home An established and highly regarded law firm is seeking an experienced Practice Manager to oversee the day-to-day operations of its Ilford office. This is a senior leadership position responsible for ensuring the firm operates efficiently, remains compliant with regulatory requirements, and delivers an exceptional level of service to both clients and staff. The successful candidate will work closely with the partners across to drive operational excellence, support strategic initiatives, and foster a positive, high-performing workplace culture. This role will be based at Ilford but some travel to other offices in London may be required for meetings. Role: work closely with the partners to drive operational excellence, support strategic initiatives, and foster a positive, high-performing workplace culture. Oversee the daily operational management of the practice. Lead and manage administrative and support teams, ensuring high standards of performance. Develop and implement operational policies, procedures, and best practices. Ensure compliance with relevant legal, regulatory, and professional obligations. Manage HR processes, including recruitment, onboarding, performance management, and staff development. Oversee facilities management, health and safety, and office maintenance. Manage supplier relationships and negotiate contracts where appropriate. Monitor budgets, control operational expenditure, and support financial planning. Work alongside senior leadership to deliver strategic projects and business improvements. Support risk management and business continuity planning. Coordinate IT, systems, and technology improvements with external providers. Produce management reports and operational performance metrics. Promote a collaborative, professional, and client-focused working environment Experience Previous experience as a Practice Manager, Operations Manager, Office Manager, or similar senior management role within a legal practice. Strong understanding of law firm operations and regulatory compliance. Excellent leadership and people management skills. Commercially minded with strong organisational and problem-solving abilities. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Hays Business Support
Operation Manager (Legal Credit Team)
Hays Business Support City, Liverpool
Your new company My client, a leading law firm based in the heart of Liverpool city centre, is seeking a professional Operational Excellence Manager to join their Pre-Litigation Credit Hire Team. You will be joining a firm that is recognised by both Legal 500 and Chambers & Partners and offers a variety of services, including Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Enquiries. This is an exciting opportunity for a candidate who wishes to develop and get the best out of a professional team. Your new role Reporting to the Directors, who will be required to shape and drive their growth strategy by establishing and sustaining excellent working relationships with the organisation's insurance and Solicitor Partners through regular collaboration. You will also be responsible for supporting the Heads of Department to lead high-performing teams, implementing technical strategies, driving operational excellence and delivering an excellent client care journey. Please note that to be successful in this role, you must possess experience within Credit Hire in a legal setting. Some of your duties will include but not limited to. Work in collaboration with senior managers to implement training plans.Analyse data to identify areas for improvement Maintain and develop relationships with our insurer/solicitor opponents to be able to proactively initiate and lead settlement negotiations.Mentor and provide support to junior staff Conducting performance reviews and providing technical training. Overseeing crucial deadlines to maintain efficiency and compliance. Evaluate cases to produce case plans in order to progress matters What you'll need to succeed Possess a strong proven history and deep understanding of motor liability and credit hire claims.Excellent communication skills both written and verbal Come from a legal background with a good understanding of legal principles. Exceptional eye for detail Competent working with a case management system and have good knowledge of MS Office and Outlook. Ability to organise and prioritise What you'll get in return 23 days holiday + your Birthday off, plus 8 bank holidays Competitive salary at between 35,000 - 45,000 per annum (depending on experience) Pension scheme Discounted on-site Restaurant, Coffee Shop / Caf Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 15, 2026
Full time
Your new company My client, a leading law firm based in the heart of Liverpool city centre, is seeking a professional Operational Excellence Manager to join their Pre-Litigation Credit Hire Team. You will be joining a firm that is recognised by both Legal 500 and Chambers & Partners and offers a variety of services, including Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Enquiries. This is an exciting opportunity for a candidate who wishes to develop and get the best out of a professional team. Your new role Reporting to the Directors, who will be required to shape and drive their growth strategy by establishing and sustaining excellent working relationships with the organisation's insurance and Solicitor Partners through regular collaboration. You will also be responsible for supporting the Heads of Department to lead high-performing teams, implementing technical strategies, driving operational excellence and delivering an excellent client care journey. Please note that to be successful in this role, you must possess experience within Credit Hire in a legal setting. Some of your duties will include but not limited to. Work in collaboration with senior managers to implement training plans.Analyse data to identify areas for improvement Maintain and develop relationships with our insurer/solicitor opponents to be able to proactively initiate and lead settlement negotiations.Mentor and provide support to junior staff Conducting performance reviews and providing technical training. Overseeing crucial deadlines to maintain efficiency and compliance. Evaluate cases to produce case plans in order to progress matters What you'll need to succeed Possess a strong proven history and deep understanding of motor liability and credit hire claims.Excellent communication skills both written and verbal Come from a legal background with a good understanding of legal principles. Exceptional eye for detail Competent working with a case management system and have good knowledge of MS Office and Outlook. Ability to organise and prioritise What you'll get in return 23 days holiday + your Birthday off, plus 8 bank holidays Competitive salary at between 35,000 - 45,000 per annum (depending on experience) Pension scheme Discounted on-site Restaurant, Coffee Shop / Caf Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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