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Office Angels
Customer Services Team Leader
Office Angels
Customer Services Team Leader Location: London (Hybrid - office and remote working) Salary: 40,000 per annum Contract: Full-Time, Fixed Term Contract to 31 March 2027 We are seeking an experienced and compassionate Welfare Services Team Leader to join a leading charitable organisation dedicated to supporting individuals across different industry sectors. This is an exciting opportunity to lead a committed welfare team, oversee high-quality support services, and help deliver meaningful outcomes for people facing financial hardship, health challenges, family difficulties, and other life-changing circumstances. The Role As Customer Services Team Leader, you will be responsible for the day-to-day leadership and coordination of the welfare team, ensuring exceptional service delivery and positive outcomes for service users. Working closely with senior management, you will support case managers, oversee complex cases, monitor performance, and contribute to the ongoing development of welfare services. This is a varied and rewarding role that combines people leadership, casework oversight, stakeholder engagement, training delivery, and service improvement. Key Responsibilities Lead, motivate and support a team of case managers. Conduct regular one-to-one meetings, team meetings and performance reviews. Monitor workloads and ensure effective case allocation. Identify training and development opportunities within the team. Support recruitment, onboarding and induction activities Provide guidance on complex and sensitive welfare cases. Ensure support plans are person-centred, outcome-focused and regularly reviewed Support the development of internal and external learning programmes. Ensure fair, consistent and policy-compliant grant decisions. Ensure accurate case recording and GDPR compliance. Produce reports on team performance and service outcomes. Keep up to date with welfare, benefits, mental health and safeguarding best practice. About You We are looking for a motivated leader with a strong background in welfare, support services, social care, charity services or a related field. You will ideally have: Previous experience managing or supervising a team. Experience supporting vulnerable individuals through advice, welfare or case management services. Strong communication and stakeholder engagement skills. The ability to manage complex and sensitive situations with empathy and professionalism. Excellent organisational skills and the ability to balance competing priorities. Knowledge of safeguarding, welfare support, benefits, grants or charitable services. Strong reporting, administration and record-keeping skills. A commitment to equality, diversity and inclusion. What's on Offer? Salary of 40,000 Hybrid working arrangement Opportunity to lead a dedicated and passionate team Meaningful work that positively impacts people's lives Supportive and collaborative working environment Ongoing professional development opportunities If you are a people-focused leader with a passion for delivering high-quality welfare services and supporting individuals through challenging circumstances, we would love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 15, 2026
Contractor
Customer Services Team Leader Location: London (Hybrid - office and remote working) Salary: 40,000 per annum Contract: Full-Time, Fixed Term Contract to 31 March 2027 We are seeking an experienced and compassionate Welfare Services Team Leader to join a leading charitable organisation dedicated to supporting individuals across different industry sectors. This is an exciting opportunity to lead a committed welfare team, oversee high-quality support services, and help deliver meaningful outcomes for people facing financial hardship, health challenges, family difficulties, and other life-changing circumstances. The Role As Customer Services Team Leader, you will be responsible for the day-to-day leadership and coordination of the welfare team, ensuring exceptional service delivery and positive outcomes for service users. Working closely with senior management, you will support case managers, oversee complex cases, monitor performance, and contribute to the ongoing development of welfare services. This is a varied and rewarding role that combines people leadership, casework oversight, stakeholder engagement, training delivery, and service improvement. Key Responsibilities Lead, motivate and support a team of case managers. Conduct regular one-to-one meetings, team meetings and performance reviews. Monitor workloads and ensure effective case allocation. Identify training and development opportunities within the team. Support recruitment, onboarding and induction activities Provide guidance on complex and sensitive welfare cases. Ensure support plans are person-centred, outcome-focused and regularly reviewed Support the development of internal and external learning programmes. Ensure fair, consistent and policy-compliant grant decisions. Ensure accurate case recording and GDPR compliance. Produce reports on team performance and service outcomes. Keep up to date with welfare, benefits, mental health and safeguarding best practice. About You We are looking for a motivated leader with a strong background in welfare, support services, social care, charity services or a related field. You will ideally have: Previous experience managing or supervising a team. Experience supporting vulnerable individuals through advice, welfare or case management services. Strong communication and stakeholder engagement skills. The ability to manage complex and sensitive situations with empathy and professionalism. Excellent organisational skills and the ability to balance competing priorities. Knowledge of safeguarding, welfare support, benefits, grants or charitable services. Strong reporting, administration and record-keeping skills. A commitment to equality, diversity and inclusion. What's on Offer? Salary of 40,000 Hybrid working arrangement Opportunity to lead a dedicated and passionate team Meaningful work that positively impacts people's lives Supportive and collaborative working environment Ongoing professional development opportunities If you are a people-focused leader with a passion for delivering high-quality welfare services and supporting individuals through challenging circumstances, we would love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Altitude-Recruitment Limited
Governance Assistance
Altitude-Recruitment Limited Milton Keynes, Buckinghamshire
Governance & Personal Assistant Permanent Salary: £31,000 pa - £35,000 pa Based in Central Milton Keynes with free parking Job Purpose To provide high-quality governance and executive support, ensuring the effective operation of the organisation's governance processes while delivering proactive and responsive personal assistant support to the Chief Executive. The role also provides administrative support to the organisation's HR function, contributing to organisational compliance, effective decision-making and the efficient delivery of services. Key Responsibilities Provide high-quality administrative support to the organisation's governance and compliance arrangements. Coordinate Board, committee and senior leadership meetings by: Preparing agendas in consultation with the Chair, Chief Executive and relevant colleagues. Collating, formatting and distributing meeting papers within agreed timescales. Producing accurate minutes and maintaining action logs. Monitoring progress against agreed actions and following up where appropriate. Maintain governance records and documentation, including policies, terms of reference, registers and other governance records. Support compliance with statutory, regulatory and organisational governance requirements. Assist with the development, review and implementation of organisational policies and procedures. Support the induction of Trustees and maintain governance records where required. Handle confidential and sensitive information appropriately, ensuring compliance with data protection legislation and organisational policies. Executive Support Provide comprehensive executive support to the Chief Executive, including: Complex diary and schedule management. Inbox management and drafting routine correspondence. Coordinating meetings, appointments and events. Preparing meeting papers, presentations and briefing documents. Act as a professional first point of contact for internal and external stakeholders. Ensure the Chief Executive is fully prepared for meetings by providing relevant documentation and background information. Arrange travel, accommodation and meeting logistics where required. Maintain accurate electronic and paper filing systems and ensure records are well organised and accessible. HR Administration Provide administrative support to the organisation's HR function. Maintain accurate and confidential employee records, including annual leave, sickness absence and time off in lieu (TOIL). Support the administration of the employee lifecycle, including recruitment, onboarding, induction, probation, appraisals, employee relations processes and leavers. Assist with arranging interviews, preparing recruitment documentation and maintaining HR records. Ensure HR administration is completed accurately, confidentially and in line with employment legislation and organisational policies. Skills and Experience Experience in a governance, executive support, administrative or personal assistant role. Experience of supporting senior leaders and managing multiple priorities. Excellent organisational and time management skills with the ability to prioritise effectively. Strong written and verbal communication skills. Excellent attention to detail and accuracy. Experience of preparing agendas, coordinating meetings and producing accurate minutes. Ability to handle confidential and sensitive information with discretion. Proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint, or equivalent digital systems. Desirable Skills and Experience Experience of supporting Boards, Trustees or committees. Knowledge of governance frameworks within the charity or not-for-profit sector. Experience of HR administration. Experience of using governance or HR information systems. Person Specification The successful candidate will be: Professional, approachable and trustworthy. Committed to maintaining confidentiality and acting with integrity. Proactive, well organised and able to work independently as well as collaboratively. Flexible and adaptable, with the ability to respond positively to changing priorities. An effective communicator with strong interpersonal skills and the ability to build positive working relationships at all levels. Calm under pressure, with a practical and solutions-focused approach. Committed to equality, diversity and inclusion and to creating an environment where everyone feels respected, valued and able to contribute. We are committed to creating an inclusive recruitment process and welcome applications from all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know how we can support you. Altitude Recruitment is acting as an Employment Agency and Employment Business.
Jul 15, 2026
Full time
Governance & Personal Assistant Permanent Salary: £31,000 pa - £35,000 pa Based in Central Milton Keynes with free parking Job Purpose To provide high-quality governance and executive support, ensuring the effective operation of the organisation's governance processes while delivering proactive and responsive personal assistant support to the Chief Executive. The role also provides administrative support to the organisation's HR function, contributing to organisational compliance, effective decision-making and the efficient delivery of services. Key Responsibilities Provide high-quality administrative support to the organisation's governance and compliance arrangements. Coordinate Board, committee and senior leadership meetings by: Preparing agendas in consultation with the Chair, Chief Executive and relevant colleagues. Collating, formatting and distributing meeting papers within agreed timescales. Producing accurate minutes and maintaining action logs. Monitoring progress against agreed actions and following up where appropriate. Maintain governance records and documentation, including policies, terms of reference, registers and other governance records. Support compliance with statutory, regulatory and organisational governance requirements. Assist with the development, review and implementation of organisational policies and procedures. Support the induction of Trustees and maintain governance records where required. Handle confidential and sensitive information appropriately, ensuring compliance with data protection legislation and organisational policies. Executive Support Provide comprehensive executive support to the Chief Executive, including: Complex diary and schedule management. Inbox management and drafting routine correspondence. Coordinating meetings, appointments and events. Preparing meeting papers, presentations and briefing documents. Act as a professional first point of contact for internal and external stakeholders. Ensure the Chief Executive is fully prepared for meetings by providing relevant documentation and background information. Arrange travel, accommodation and meeting logistics where required. Maintain accurate electronic and paper filing systems and ensure records are well organised and accessible. HR Administration Provide administrative support to the organisation's HR function. Maintain accurate and confidential employee records, including annual leave, sickness absence and time off in lieu (TOIL). Support the administration of the employee lifecycle, including recruitment, onboarding, induction, probation, appraisals, employee relations processes and leavers. Assist with arranging interviews, preparing recruitment documentation and maintaining HR records. Ensure HR administration is completed accurately, confidentially and in line with employment legislation and organisational policies. Skills and Experience Experience in a governance, executive support, administrative or personal assistant role. Experience of supporting senior leaders and managing multiple priorities. Excellent organisational and time management skills with the ability to prioritise effectively. Strong written and verbal communication skills. Excellent attention to detail and accuracy. Experience of preparing agendas, coordinating meetings and producing accurate minutes. Ability to handle confidential and sensitive information with discretion. Proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint, or equivalent digital systems. Desirable Skills and Experience Experience of supporting Boards, Trustees or committees. Knowledge of governance frameworks within the charity or not-for-profit sector. Experience of HR administration. Experience of using governance or HR information systems. Person Specification The successful candidate will be: Professional, approachable and trustworthy. Committed to maintaining confidentiality and acting with integrity. Proactive, well organised and able to work independently as well as collaboratively. Flexible and adaptable, with the ability to respond positively to changing priorities. An effective communicator with strong interpersonal skills and the ability to build positive working relationships at all levels. Calm under pressure, with a practical and solutions-focused approach. Committed to equality, diversity and inclusion and to creating an environment where everyone feels respected, valued and able to contribute. We are committed to creating an inclusive recruitment process and welcome applications from all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know how we can support you. Altitude Recruitment is acting as an Employment Agency and Employment Business.
Prospectus
Corporate Fundraising Executive
Prospectus Amersham, Buckinghamshire
Our client is a national children's health and disability charity providing specialist nurses and support for seriously ill children living with complex, lifelong conditions. Across the UK, more than 250 nurses support over 50,000 children and their families, helping them navigate treatment, coordinate care and access the support they need. Fundraising is central to the charity's vision that every seriously ill child should have access to a nurse. This is an exciting opportunity to join the fundraising team as a Corporate Partnerships Executive, helping to grow and develop corporate fundraising income. Working closely with the Corporate Partnerships Manager, you will identify and secure new partnerships, manage existing corporate relationships and support the delivery of fundraising campaigns, events and partnership activity. The successful applicant will be a proactive and relationship-focused fundraiser with experience securing new business and managing partnerships. A confident communicator with strong written and presentation skills, you'll enjoy building relationships, spotting opportunities and delivering excellent supporter care. Experience within fundraising or the charity sector would be beneficial, but above all you'll be organised, ambitious and motivated by helping to make a difference to seriously ill children and their families. Corporate Fundraising Executive Permanent £28,000 to £30,000 Amersham / hybrid with minimum of one day a week in the office At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Jessica Stoddart at Prospectus. If you are interested in applying to this leadership position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Jul 15, 2026
Full time
Our client is a national children's health and disability charity providing specialist nurses and support for seriously ill children living with complex, lifelong conditions. Across the UK, more than 250 nurses support over 50,000 children and their families, helping them navigate treatment, coordinate care and access the support they need. Fundraising is central to the charity's vision that every seriously ill child should have access to a nurse. This is an exciting opportunity to join the fundraising team as a Corporate Partnerships Executive, helping to grow and develop corporate fundraising income. Working closely with the Corporate Partnerships Manager, you will identify and secure new partnerships, manage existing corporate relationships and support the delivery of fundraising campaigns, events and partnership activity. The successful applicant will be a proactive and relationship-focused fundraiser with experience securing new business and managing partnerships. A confident communicator with strong written and presentation skills, you'll enjoy building relationships, spotting opportunities and delivering excellent supporter care. Experience within fundraising or the charity sector would be beneficial, but above all you'll be organised, ambitious and motivated by helping to make a difference to seriously ill children and their families. Corporate Fundraising Executive Permanent £28,000 to £30,000 Amersham / hybrid with minimum of one day a week in the office At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Jessica Stoddart at Prospectus. If you are interested in applying to this leadership position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Charity People
Associate Head of Mass Participation Fundraising (Maternity Cover)
Charity People
Associate Head of Mass Participation Fundraising (Maternity Cover) Charity People is delighted to be partnering with a leading national children's charity to recruit an experienced Associate Head of Mass Participation Fundraising for a 12-month maternity cover contract. This is a fantastic opportunity to lead a well-established mass participation fundraising programme that engages thousands of supporters across the UK through challenge events, schools fundraising and DIY activity. As part of the senior leadership team within supporter-led fundraising, you'll play a pivotal role in shaping strategy, driving income growth and ensuring supporters enjoy an outstanding experience at every stage of their journey. About the Organisation Our partner is one of the UK's most recognised children's charities, providing life-changing services and support to children, young people and families. Their work reaches communities across the country, tackling some of the biggest challenges facing children today. Supporter fundraising is critical to their success, helping to generate vital income and build long-term relationships with people who are passionate about creating brighter futures for children and young people Salary: £48,748 - £54,164 plus allowances where applicable (London Weighting or Home-Based Allowance) Contract: 12-month maternity cover from September 2026 Location: Hybrid, with flexible home working and travel to London and fundraising events when required The Role Reporting to the Head of Supporter-Led Fundraising, you'll provide leadership across a diverse portfolio including third-party events, DIY fundraising and schools fundraising. You'll lead a talented team of fundraisers, oversee significant income streams and play a key role in delivering ambitious fundraising growth plans. Key areas of responsibility include: Leading and developing a high-performing fundraising team across multiple mass participation products. Driving strategies to acquire, steward and retain supporters, creating lasting relationships that maximise lifetime value Managing budgets, forecasting and income performance across multiple fundraising streams. Working closely with colleagues across fundraising, communications, data and service delivery functions to deliver compelling supporter journeys. Managing key supplier and agency relationships to ensure excellent delivery and supporter satisfaction. Identifying opportunities to innovate, optimise products and grow participation income. About You We're looking for a strategic and inspiring fundraising leader who can bring both vision and practical leadership to an established programme. You'll bring: Experience leading mass participation, challenge events, community, schools or supporter-led fundraising programmes. A track record of driving income growth in either the charity or commercial sector. Strong strategic planning and budget management experience Experience motivating, coaching and developing successful teams. Excellent communication and stakeholder management skills. Experience managing agencies, suppliers or strategic partnerships. The credibility, confidence and collaborative approach to influence colleagues and senior stakeholders across a complex organisation To Apply To register your interest in this exciting opportunity and request a full job pack, please send your updated CV to Kevin Croasdale. If your profile closely matches the role requirements, we'll be in touch with further details and to arrange an initial conversation. Key Dates Closing Date: Friday 17th July 2026 Interviews: Week commencing 27th July 2026 We want you to have every opportunity to demonstrate your skills, ability and potential. Please let Kevin know if you require any adjustments to ensure the recruitment process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Jul 15, 2026
Full time
Associate Head of Mass Participation Fundraising (Maternity Cover) Charity People is delighted to be partnering with a leading national children's charity to recruit an experienced Associate Head of Mass Participation Fundraising for a 12-month maternity cover contract. This is a fantastic opportunity to lead a well-established mass participation fundraising programme that engages thousands of supporters across the UK through challenge events, schools fundraising and DIY activity. As part of the senior leadership team within supporter-led fundraising, you'll play a pivotal role in shaping strategy, driving income growth and ensuring supporters enjoy an outstanding experience at every stage of their journey. About the Organisation Our partner is one of the UK's most recognised children's charities, providing life-changing services and support to children, young people and families. Their work reaches communities across the country, tackling some of the biggest challenges facing children today. Supporter fundraising is critical to their success, helping to generate vital income and build long-term relationships with people who are passionate about creating brighter futures for children and young people Salary: £48,748 - £54,164 plus allowances where applicable (London Weighting or Home-Based Allowance) Contract: 12-month maternity cover from September 2026 Location: Hybrid, with flexible home working and travel to London and fundraising events when required The Role Reporting to the Head of Supporter-Led Fundraising, you'll provide leadership across a diverse portfolio including third-party events, DIY fundraising and schools fundraising. You'll lead a talented team of fundraisers, oversee significant income streams and play a key role in delivering ambitious fundraising growth plans. Key areas of responsibility include: Leading and developing a high-performing fundraising team across multiple mass participation products. Driving strategies to acquire, steward and retain supporters, creating lasting relationships that maximise lifetime value Managing budgets, forecasting and income performance across multiple fundraising streams. Working closely with colleagues across fundraising, communications, data and service delivery functions to deliver compelling supporter journeys. Managing key supplier and agency relationships to ensure excellent delivery and supporter satisfaction. Identifying opportunities to innovate, optimise products and grow participation income. About You We're looking for a strategic and inspiring fundraising leader who can bring both vision and practical leadership to an established programme. You'll bring: Experience leading mass participation, challenge events, community, schools or supporter-led fundraising programmes. A track record of driving income growth in either the charity or commercial sector. Strong strategic planning and budget management experience Experience motivating, coaching and developing successful teams. Excellent communication and stakeholder management skills. Experience managing agencies, suppliers or strategic partnerships. The credibility, confidence and collaborative approach to influence colleagues and senior stakeholders across a complex organisation To Apply To register your interest in this exciting opportunity and request a full job pack, please send your updated CV to Kevin Croasdale. If your profile closely matches the role requirements, we'll be in touch with further details and to arrange an initial conversation. Key Dates Closing Date: Friday 17th July 2026 Interviews: Week commencing 27th July 2026 We want you to have every opportunity to demonstrate your skills, ability and potential. Please let Kevin know if you require any adjustments to ensure the recruitment process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Shaftesbury group
Cook
Shaftesbury group Bognor Regis, Sussex
Cook Location: Ashley Place, Bognor Regis Salary: £13.60 per hour Vacancy Type: Permanent, Part Time (18 hours per week) Are you the candidate we are looking for? At Shaftesbury Ashley Place we are recruiting for a Cook. Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As a Cook you will be required to cater for all people supported within the service, meeting a wide range of medical and specific dietary requirements. You will need to have a well-organised approach and the ability to work effectively as part of a team or on your own. Ashley Place in Bognor Regis is a residential care home located on the seafront, close to the town centre. Designed in consultation with residents, the service offers state of the art equipment and facilities and highly experienced, trained staff. As well as the residential home, we offer a range of disability and rehabilitation services. We work with people in the community and in their own homes. We also offer wellbeing and respite stays. Our location by the sea in Bognor Regis makes Ashley Place an ideal location for a short break or longer. Some people have used the service whilst adaptations are made at their home. We have five designated rooms on the second floor of our modern building. The first floor is a residential care service for adults with disabilities and on the ground floor we have communal spaces for socialising and dining. Benefits of working at Shaftesbury At Shaftesbury, we know that our people are our greatest asset. We re proud to have some of the best and most committed staff in the sector and we want to attract more people like you to work with Shaftesbury. We re now offering even more great benefits to reward the work of our wonderful staff in adult care: Great CQC, great reward. If your service is rated good or equivalent by CQCin all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher. We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role. Excellent training package provided for all staff. Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years. Pension Scheme. Access to our employee assistance program. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Jul 15, 2026
Full time
Cook Location: Ashley Place, Bognor Regis Salary: £13.60 per hour Vacancy Type: Permanent, Part Time (18 hours per week) Are you the candidate we are looking for? At Shaftesbury Ashley Place we are recruiting for a Cook. Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As a Cook you will be required to cater for all people supported within the service, meeting a wide range of medical and specific dietary requirements. You will need to have a well-organised approach and the ability to work effectively as part of a team or on your own. Ashley Place in Bognor Regis is a residential care home located on the seafront, close to the town centre. Designed in consultation with residents, the service offers state of the art equipment and facilities and highly experienced, trained staff. As well as the residential home, we offer a range of disability and rehabilitation services. We work with people in the community and in their own homes. We also offer wellbeing and respite stays. Our location by the sea in Bognor Regis makes Ashley Place an ideal location for a short break or longer. Some people have used the service whilst adaptations are made at their home. We have five designated rooms on the second floor of our modern building. The first floor is a residential care service for adults with disabilities and on the ground floor we have communal spaces for socialising and dining. Benefits of working at Shaftesbury At Shaftesbury, we know that our people are our greatest asset. We re proud to have some of the best and most committed staff in the sector and we want to attract more people like you to work with Shaftesbury. We re now offering even more great benefits to reward the work of our wonderful staff in adult care: Great CQC, great reward. If your service is rated good or equivalent by CQCin all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher. We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role. Excellent training package provided for all staff. Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years. Pension Scheme. Access to our employee assistance program. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Senior Migrations Engineer
Arbor Education
hackajob is collaborating with Arbor Education to connect them with exceptional professionals for this role. Location: Remote Salary: £80,000 - £90,000 About us At Arbor, we're on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn't mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren't just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. About the role We are looking for a highly technical and customer focused Senior Migrations Engineer to join our Engineering team and help us build and evolve the Migrations Platform that underpins how Arbor onboards new schools. The remit and focus of the role is to deliver high-quality engineering work that ensures migrations are reliable, observable, and meet defined SLAs. It's a broad and exciting role, so we're looking for someone up for a challenge - if you're an experienced and collaborative candidate, this is the role for you. Core responsibilities Migrations Platform Development: Design, build, and evolve the Migrations Platform - a mission-critical PHP application - ensuring it is reliable, performant, and scalable as we onboard increasing volumes of schools. SLA Ownership: Take ownership of the platform's defined SLAs, including migration success rates, throughput, and turnaround times. Identify and deliver improvements that raise the bar on reliability and quality. Reliability and Performance: Take services from design through to production with end-to-end ownership. Ensure they are observable, with the logs, dashboards, and alerts needed to detect and respond to issues fast. Automation: Reduce operational toil for the Migration Operations team by automating repetitive tasks, validations, and data integrity checks. Customer-Critical Delivery: Support migration windows during weekends and school holidays. Be flexible with working hours during peak onboarding cycles to ensure customers go live successfully. Technical Standards: Apply and uphold coding standards, write well-tested and reusable code, and engage with the architecture community to share best practices. Ensure services meet production readiness standards. Planning and Delivery: Provide accurate estimates and feasibility input on technical work. Deliver iteratively, contribute to release planning, and participate in post-release reviews. Incident Response: Lead investigations of failed or delayed migrations, perform root cause analysis, and drive follow-up improvements that prevent recurrence. Mentorship: Support and mentor fellow engineers, including Migration Operations Engineers, through code review, pairing, and constructive feedback. Share knowledge generously across the team. Collaboration: Work closely with Onboarding, Support, Product Managers, and other engineering teams to coordinate timelines, manage customer expectations, and align technical delivery with the wider onboarding strategy. Communicate risks, blockers, and status clearly to both technical and non-technical stakeholders. Requirements About you Experience: Considerable software engineering experience on production systems, ideally including data migration, ETL, or other data-heavy workloads. PHP: Strong hands-on experience building and maintaining PHP applications at scale; experience with frameworks such as Symfony is a strong plus. Databases: Solid understanding of relational databases (e.g., MSSQL, MySQL, AWS Aurora), SQL, data validation, and data integrity techniques. Cloud Systems: Hands-on expertise with AWS and distributed cloud architectures. Scripting: Strong skills in Python, Bash, or a similar language for automation, tooling, and data manipulation. Observability: Hands-on experience with monitoring and observability platforms (e.g., DataDog, Prometheus, or equivalent), plus incident and problem management practices. System Design: Solid understanding of distributed systems, batch and asynchronous processing, queues, and resilience patterns. CI/CD: Practical experience with building and maintaining CI/CD pipelines for automated deployments. SLAs and Operational Metrics: Experience working to define SLAs, tracking operational metrics, and driving improvements in service reliability. Mentorship: Experience supporting and mentoring fellow engineers through code review, pairing, and feedback. Flexibility: Willingness to be flexible with working hours to support migration cycles that typically run over weekends and school holidays. AI and Productivity: Experience using agentic AI, or an interest in increasing productivity with new tooling including agentic AI. Benefits What we offer The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer: A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas Life Assurance paid out at 3x annual salary Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks Private Dental Insurance with Bupa Salary sacrifice Pension provided by Scottish Widows Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! Access to services such as Calm and Bippit (financial wellbeing coaching) All of our roles champion flexible working and we are happy to discuss what this means to you Social committees that plan team, office and company wide events to bring people together and celebrate success Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc) Volunteer with a charity of your choice for a day each year Dog friendly offices! Interview process Phone screen 1st stage 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at . Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Arbor Education is an equal opportunities organisation Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Refer a friend Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: Please note: We are unable to provide visa sponsorship at this time. What we offer The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer: A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas Life Assurance paid out at 3x annual salary Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks Private Dental Insurance with Bupa Salary sacrifice Pension provided by Scottish Widows Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! Access to services such as Calm and Bippit (financial wellbeing coaching) All of our roles champion flexible working and we are happy to discuss what this means to you Social committees that plan team, office and company wide events to bring people together and celebrate success . click apply for full job details
Jul 15, 2026
Full time
hackajob is collaborating with Arbor Education to connect them with exceptional professionals for this role. Location: Remote Salary: £80,000 - £90,000 About us At Arbor, we're on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn't mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren't just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. About the role We are looking for a highly technical and customer focused Senior Migrations Engineer to join our Engineering team and help us build and evolve the Migrations Platform that underpins how Arbor onboards new schools. The remit and focus of the role is to deliver high-quality engineering work that ensures migrations are reliable, observable, and meet defined SLAs. It's a broad and exciting role, so we're looking for someone up for a challenge - if you're an experienced and collaborative candidate, this is the role for you. Core responsibilities Migrations Platform Development: Design, build, and evolve the Migrations Platform - a mission-critical PHP application - ensuring it is reliable, performant, and scalable as we onboard increasing volumes of schools. SLA Ownership: Take ownership of the platform's defined SLAs, including migration success rates, throughput, and turnaround times. Identify and deliver improvements that raise the bar on reliability and quality. Reliability and Performance: Take services from design through to production with end-to-end ownership. Ensure they are observable, with the logs, dashboards, and alerts needed to detect and respond to issues fast. Automation: Reduce operational toil for the Migration Operations team by automating repetitive tasks, validations, and data integrity checks. Customer-Critical Delivery: Support migration windows during weekends and school holidays. Be flexible with working hours during peak onboarding cycles to ensure customers go live successfully. Technical Standards: Apply and uphold coding standards, write well-tested and reusable code, and engage with the architecture community to share best practices. Ensure services meet production readiness standards. Planning and Delivery: Provide accurate estimates and feasibility input on technical work. Deliver iteratively, contribute to release planning, and participate in post-release reviews. Incident Response: Lead investigations of failed or delayed migrations, perform root cause analysis, and drive follow-up improvements that prevent recurrence. Mentorship: Support and mentor fellow engineers, including Migration Operations Engineers, through code review, pairing, and constructive feedback. Share knowledge generously across the team. Collaboration: Work closely with Onboarding, Support, Product Managers, and other engineering teams to coordinate timelines, manage customer expectations, and align technical delivery with the wider onboarding strategy. Communicate risks, blockers, and status clearly to both technical and non-technical stakeholders. Requirements About you Experience: Considerable software engineering experience on production systems, ideally including data migration, ETL, or other data-heavy workloads. PHP: Strong hands-on experience building and maintaining PHP applications at scale; experience with frameworks such as Symfony is a strong plus. Databases: Solid understanding of relational databases (e.g., MSSQL, MySQL, AWS Aurora), SQL, data validation, and data integrity techniques. Cloud Systems: Hands-on expertise with AWS and distributed cloud architectures. Scripting: Strong skills in Python, Bash, or a similar language for automation, tooling, and data manipulation. Observability: Hands-on experience with monitoring and observability platforms (e.g., DataDog, Prometheus, or equivalent), plus incident and problem management practices. System Design: Solid understanding of distributed systems, batch and asynchronous processing, queues, and resilience patterns. CI/CD: Practical experience with building and maintaining CI/CD pipelines for automated deployments. SLAs and Operational Metrics: Experience working to define SLAs, tracking operational metrics, and driving improvements in service reliability. Mentorship: Experience supporting and mentoring fellow engineers through code review, pairing, and feedback. Flexibility: Willingness to be flexible with working hours to support migration cycles that typically run over weekends and school holidays. AI and Productivity: Experience using agentic AI, or an interest in increasing productivity with new tooling including agentic AI. Benefits What we offer The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer: A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas Life Assurance paid out at 3x annual salary Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks Private Dental Insurance with Bupa Salary sacrifice Pension provided by Scottish Widows Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! Access to services such as Calm and Bippit (financial wellbeing coaching) All of our roles champion flexible working and we are happy to discuss what this means to you Social committees that plan team, office and company wide events to bring people together and celebrate success Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc) Volunteer with a charity of your choice for a day each year Dog friendly offices! Interview process Phone screen 1st stage 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at . Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Arbor Education is an equal opportunities organisation Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Refer a friend Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: Please note: We are unable to provide visa sponsorship at this time. What we offer The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer: A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas Life Assurance paid out at 3x annual salary Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks Private Dental Insurance with Bupa Salary sacrifice Pension provided by Scottish Widows Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! Access to services such as Calm and Bippit (financial wellbeing coaching) All of our roles champion flexible working and we are happy to discuss what this means to you Social committees that plan team, office and company wide events to bring people together and celebrate success . click apply for full job details
CARTREF NI LTD
Service Manager - Learning Disabilities Supported Living
CARTREF NI LTD St. Asaph, Clwyd
Service Manager Learning Disabilities Supported Living Are you a passionate leader who believes that every person with a learning disability has the right to live a full, independent and meaningful life? Do you want to use your skills to create change, not just manage but shape services? At Cartref Ni we are looking for a dynamic, values-driven Service Manager who s ready to stand up for people s rights, champion inclusion and lead teams to make a genuine difference every single day to the people we support. We put the rights of people, their voice, choice and control at the heart of everything we do, in line with the Social Services and Well-Being Act (2014) and the Welsh principles of co-production and wellbeing. We now have an exciting opportunity for an experienced social care manager to join our team. As a Service Manager, you will be at the frontline of making sure that everyone we support lives the life they choose. Cartref Ni is a not-for-profit organisation and a registered charity that provides 24/7 support to adults with learning disabilities, enabling them to live in their own home in the counties of Conwy, Denbighshire and Flintshire. With offices located in St Asaph in North Wales, we have been operating for 35 years. We are a Platinum Investor in People and received a rating of excellent in all three categories in our last CIW inspection. The Role We are looking for an experienced and motivated Service Manager to join our team. You will oversee day-to-day operations across a small number of our supported living houses to ensure exceptional standards are maintained and to provide strong leadership to your teams. Although our charity operates across North Wales, Service Managers are allocated a small number of houses usually within one geographical area. The role is based on-site at our office in St Asaph, with regular travel to each of your houses. You will be supported by an Assistant Manager. Key Responsibilities Provide effective leadership, supervision and development for staff teams Ensure all services meet regulatory standards and deliver outstanding support Oversee operational performance to include auditing, compliance and safeguarding Build positive relationships with the people we support, their families and external stakeholders Drive continuous improvement and promote person centred approaches What We Offer A salary of £41,618 A supportive, experienced and stable leadership team, and a good manager-to-staff ratio with your teams Enhanced company sick pay scheme Enhanced company pension scheme with company matching Enhanced holiday entitlement which increases with service Permanent contract 37.5 hours per week Reimbursement of DBS and SCW fees Work-related mileage reimbursed at 40p per mile What We re Looking For Qualified to a level that allows you to register as a social care manager with Social Care Wales Experience in a social care management role, demonstrating strong leadership, safeguarding knowledge and a commitment to person-centred practice A passion for improving outcomes and service delivery Someone who is organised, resilient and committed to delivering a high-quality service A full job description and person specification can be found on our website. To apply for this exciting role, please submit an online application form via our website, ensuring that you give a good level of detail within the relevant sections to really give us a flavour of why you d be the right fit for this role and our organisation. The closing date for applications is 09:00 on Wednesday 12th August and interviews are expected to take place on Thursday 20th August. If you would like to learn more about the role in the meantime, please contact Operations Manager at our office. Please note we are not accepting agency support with this vacancy currently.
Jul 15, 2026
Full time
Service Manager Learning Disabilities Supported Living Are you a passionate leader who believes that every person with a learning disability has the right to live a full, independent and meaningful life? Do you want to use your skills to create change, not just manage but shape services? At Cartref Ni we are looking for a dynamic, values-driven Service Manager who s ready to stand up for people s rights, champion inclusion and lead teams to make a genuine difference every single day to the people we support. We put the rights of people, their voice, choice and control at the heart of everything we do, in line with the Social Services and Well-Being Act (2014) and the Welsh principles of co-production and wellbeing. We now have an exciting opportunity for an experienced social care manager to join our team. As a Service Manager, you will be at the frontline of making sure that everyone we support lives the life they choose. Cartref Ni is a not-for-profit organisation and a registered charity that provides 24/7 support to adults with learning disabilities, enabling them to live in their own home in the counties of Conwy, Denbighshire and Flintshire. With offices located in St Asaph in North Wales, we have been operating for 35 years. We are a Platinum Investor in People and received a rating of excellent in all three categories in our last CIW inspection. The Role We are looking for an experienced and motivated Service Manager to join our team. You will oversee day-to-day operations across a small number of our supported living houses to ensure exceptional standards are maintained and to provide strong leadership to your teams. Although our charity operates across North Wales, Service Managers are allocated a small number of houses usually within one geographical area. The role is based on-site at our office in St Asaph, with regular travel to each of your houses. You will be supported by an Assistant Manager. Key Responsibilities Provide effective leadership, supervision and development for staff teams Ensure all services meet regulatory standards and deliver outstanding support Oversee operational performance to include auditing, compliance and safeguarding Build positive relationships with the people we support, their families and external stakeholders Drive continuous improvement and promote person centred approaches What We Offer A salary of £41,618 A supportive, experienced and stable leadership team, and a good manager-to-staff ratio with your teams Enhanced company sick pay scheme Enhanced company pension scheme with company matching Enhanced holiday entitlement which increases with service Permanent contract 37.5 hours per week Reimbursement of DBS and SCW fees Work-related mileage reimbursed at 40p per mile What We re Looking For Qualified to a level that allows you to register as a social care manager with Social Care Wales Experience in a social care management role, demonstrating strong leadership, safeguarding knowledge and a commitment to person-centred practice A passion for improving outcomes and service delivery Someone who is organised, resilient and committed to delivering a high-quality service A full job description and person specification can be found on our website. To apply for this exciting role, please submit an online application form via our website, ensuring that you give a good level of detail within the relevant sections to really give us a flavour of why you d be the right fit for this role and our organisation. The closing date for applications is 09:00 on Wednesday 12th August and interviews are expected to take place on Thursday 20th August. If you would like to learn more about the role in the meantime, please contact Operations Manager at our office. Please note we are not accepting agency support with this vacancy currently.
Michael Page Finance
Financial Reporting Manager
Michael Page Finance Maidstone, Kent
The Financial Reporting Manager will support the Team Leader in overseeing the day-to-day operations of the team. The role will involve high-quality delivery of financial reporting services, effective team management, and the development of junior colleagues. The candidate will play a key part in maintaining a high-quality financial reporting service line, driving continuous improvement, and fostering a collaborative, high-performance culture. Client Details Our client is a well established, top 20 accountancy practice in Maidstone. They operate out of a pleasant & modern office space. Description Preparation of statutory accounts, financial reports, consolidations and disclosures under a range of reporting and accounting standards (IFRS, UK GAAP (FRS 102 and FRS 101), and the Charities SORP). Oversee month-end and year-end financial close processes. Collaborate with the audit team re queries and to finalise statutory accounts as part of the audit process. Provide technical accounting guidance to support decision-making processes. Monitor and analyse financial data to identify trends and variances. Ensure compliance with statutory and regulatory requirements in financial reporting. Support external audits by preparing documentation and responding to queries. Develop and implement policies to enhance financial reporting standards. Profile A successful Financial Reporting Manager should have: A professional qualification in accounting, such as ACA, ACCA, or equivalent. Strong technical knowledge of financial reporting standards and regulations. Experience of preparing full sets of statutory accounts in a professional services environment. Experience of different accounting standards to include IFRS, UK GAAP, and Charity SORP). Experienced in preparing consolidations for large international groups. Able to correctly account for the acquisition and/or disposals of subsidiaries and group reconstructions. Exceptional analytical and problem-solving skills. Attention to detail and the ability to work to tight deadlines. Proficiency in financial software and reporting tools. Job Offer Competitive salary ranging from £60,000 to £70,000 per annum. Comprehensive benefits package (details available upon request). Permanent position within the professional services industry. Opportunity to work in Maidstone with a reputable organisation. Supportive and structured working environment. Hybrid working.
Jul 15, 2026
Full time
The Financial Reporting Manager will support the Team Leader in overseeing the day-to-day operations of the team. The role will involve high-quality delivery of financial reporting services, effective team management, and the development of junior colleagues. The candidate will play a key part in maintaining a high-quality financial reporting service line, driving continuous improvement, and fostering a collaborative, high-performance culture. Client Details Our client is a well established, top 20 accountancy practice in Maidstone. They operate out of a pleasant & modern office space. Description Preparation of statutory accounts, financial reports, consolidations and disclosures under a range of reporting and accounting standards (IFRS, UK GAAP (FRS 102 and FRS 101), and the Charities SORP). Oversee month-end and year-end financial close processes. Collaborate with the audit team re queries and to finalise statutory accounts as part of the audit process. Provide technical accounting guidance to support decision-making processes. Monitor and analyse financial data to identify trends and variances. Ensure compliance with statutory and regulatory requirements in financial reporting. Support external audits by preparing documentation and responding to queries. Develop and implement policies to enhance financial reporting standards. Profile A successful Financial Reporting Manager should have: A professional qualification in accounting, such as ACA, ACCA, or equivalent. Strong technical knowledge of financial reporting standards and regulations. Experience of preparing full sets of statutory accounts in a professional services environment. Experience of different accounting standards to include IFRS, UK GAAP, and Charity SORP). Experienced in preparing consolidations for large international groups. Able to correctly account for the acquisition and/or disposals of subsidiaries and group reconstructions. Exceptional analytical and problem-solving skills. Attention to detail and the ability to work to tight deadlines. Proficiency in financial software and reporting tools. Job Offer Competitive salary ranging from £60,000 to £70,000 per annum. Comprehensive benefits package (details available upon request). Permanent position within the professional services industry. Opportunity to work in Maidstone with a reputable organisation. Supportive and structured working environment. Hybrid working.
Rainbow Trust Children's Charity
Kentown Family Support Worker
Rainbow Trust Children's Charity Barrow-in-furness, Cumbria
Kentown Family Support Worker Maternity Cover up to 12 months £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefit s To Cover Kentown and East Lancashire Rainbow Trust Children's Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Kentown Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we're looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families - aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: • Control over your own schedule, based on the needs of families on your caseload, to balance home and working life • Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) • Pension scheme where we contribute 5% of your salary and you contribute at least 3% • 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) • The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping • Time off in Lieu • Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year • Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via • Access to the Blue Light Card Scheme, and other rewards and discounts • Bike to work, season ticket loan and payroll giving schemes • A recommend a friend recruitment bonus scheme • Robust training and development programmes to support your learning and growth. If you'd like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver's licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Jul 15, 2026
Full time
Kentown Family Support Worker Maternity Cover up to 12 months £24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefit s To Cover Kentown and East Lancashire Rainbow Trust Children's Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Kentown Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we're looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families - aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: • Control over your own schedule, based on the needs of families on your caseload, to balance home and working life • Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k) • Pension scheme where we contribute 5% of your salary and you contribute at least 3% • 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) • The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping • Time off in Lieu • Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year • Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via • Access to the Blue Light Card Scheme, and other rewards and discounts • Bike to work, season ticket loan and payroll giving schemes • A recommend a friend recruitment bonus scheme • Robust training and development programmes to support your learning and growth. If you'd like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver's licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
The Big Cat Sanctuary
Guest Relations Manager
The Big Cat Sanctuary Ashford, Kent
Job Title: Guest Relations Manager Location: Headcorn, Kent - Own transport required Salary: £33,000 - £36,000 per annum Job Type: Permanent, Full Time About us: The Big Cat Sanctuary is one of the UK's most remarkable conservation destinations. Our mission is to protect wild cats and their habitats through Conservation, Rescue, Welfare, Breeding, and Education. Our guests don't just visit, they come for experiences that are genuinely unlike anything else, and the standard of hospitality they receive needs to reflect that. This is an intimate, premium setting where quality takes precedence over volume, and every guest experience is carefully delivered, remembered, and shared. About the role: Overseeing the on-site guest journey at the Big Cat Sanctuary from arrival through to departure, ensuring every guest receives an exceptional, personalised 5-star experience from the moment they arrive. The Guest Relations Manager leads the Guest Relations team, works hand-in-hand with the Keeper team to deliver our wildlife experiences, and coordinates closely with the Restaurant, Kitchen, Housekeeping and Reservations to ensure every product we offer is executed seamlessly and to the very highest standard. An integral part of the role is developing and motivating the Guest Relations Supervisor and Guest Relations Hosts, embedding consistent standards and a genuine passion for what makes the Big Cat Sanctuary special. Key areas of responsibilities Service Delivery Own the on-site guest journey across all Big Cat Sanctuary products, covering big cat encounters, guided tours, photo days, afternoon teas, lodge stays and special events, ensuring every touchpoint reflects our standards Liaise closely with the Keeper team to coordinate encounter/tour timings, group flow and daily scheduling, ensuring wildlife experiences run smoothly/safely Ensure photo days are coordinated and delivered to a high standard, with guests well briefed, supported and looked after throughout Oversee day guest experiences from check-in to departure, proactively managing group sizes, timings and on-site flow Work with Housekeeping Supervisor to ensure lodges are presented and ready to 5-star standard ahead of every arrival with welcome touches in place Coordinate with Kitchen/Restaurant teams around afternoon tea service, lodge dining and any food-related elements of the guest experience Handle guest feedback, concerns and complaints promptly and professionally, resolving issues with care/efficiency Team Support & Leadership Lead/manage Guest Relations team, including the Supervisor, Day Experience and Experience Hosts Support the planning and on-the-day delivery of events, ensuring Guest Relations team are briefed, prepared and represent Big Cat Sanctuary Oversee rota management and scheduling for the Guest Relations team to ensure appropriate cover at all times, including evenings, weekends & bank holidays Foster strong, collaborative working relationships across all departments, including Kitchen, Restaurant, Reservations, Housekeeping, Keepers and the wider team Coordinate/lead regular team meetings, ensuring agreed actions completed within set timeframes Guest Experience Monitor/act on online reviews and guest satisfaction data; implement improvements where required Identify/capitalise on upselling opportunities, including bolt-on experiences, add-ons and upgrades across all products Managing mystery shopper programmes, responding to online reviews and acting on feedback and comments to constantly strive/improve service standards Operational Tasks Manage recruitment, induction, training and ongoing development of the Guest Relations team Complete 1:1s, reviews and direct reports appraisals, maintaining accurate/useful staff records Work Health & Safety Procedures and Protocols, ensuring all Guest Relations staff do the same Assist other Big Cat Sanctuary departments, as and when required About you: Previous experience in a similar role with hands on leadership/managerial responsibilities Demonstrate a genuine commitment to delivering outstanding, personalised service, with a natural instinct for anticipating guest needs and exceeding expectations Demonstrates the confidence and presence to lead and inspire the team, maintaining high standards with a calm and fair approach Professional presence and confidence Team-oriented with the ability to collaborate across departments Maintain strong attention to detail and a proactive mindset, ensuring all preparations and service standards are consistently met and exceeded Genuine flexibility, weekends and Bank Holidays are a core and regular part of this role Full, clean driving licence and access to own transport Eligibility to live and work in the UK (proof required as part of the recruitment process) What we offer: £33,000 - £36,000 per annum, dependent on experience 40 hours per week, 10 shifts over 14 days, straight 8-hour shifts between 07:00 and 22:00 28 days paid annual leave, plus Christmas Day off as standard Free access to Big Cat Sanctuary and a network of UK and European zoos and wildlife collections Staff discounts and a genuinely special working environment, supporting a charity with a real conservation mission Please click on the APPLY button to send your CV and Cover Letter for this role. The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds. Candidates with experience of; Guest Services Supervisor, Customer Service Manager, Hospitality Manager, Client Services Executive, Front of House Manager, Visitor Services Manager also be considered for this role.
Jul 15, 2026
Full time
Job Title: Guest Relations Manager Location: Headcorn, Kent - Own transport required Salary: £33,000 - £36,000 per annum Job Type: Permanent, Full Time About us: The Big Cat Sanctuary is one of the UK's most remarkable conservation destinations. Our mission is to protect wild cats and their habitats through Conservation, Rescue, Welfare, Breeding, and Education. Our guests don't just visit, they come for experiences that are genuinely unlike anything else, and the standard of hospitality they receive needs to reflect that. This is an intimate, premium setting where quality takes precedence over volume, and every guest experience is carefully delivered, remembered, and shared. About the role: Overseeing the on-site guest journey at the Big Cat Sanctuary from arrival through to departure, ensuring every guest receives an exceptional, personalised 5-star experience from the moment they arrive. The Guest Relations Manager leads the Guest Relations team, works hand-in-hand with the Keeper team to deliver our wildlife experiences, and coordinates closely with the Restaurant, Kitchen, Housekeeping and Reservations to ensure every product we offer is executed seamlessly and to the very highest standard. An integral part of the role is developing and motivating the Guest Relations Supervisor and Guest Relations Hosts, embedding consistent standards and a genuine passion for what makes the Big Cat Sanctuary special. Key areas of responsibilities Service Delivery Own the on-site guest journey across all Big Cat Sanctuary products, covering big cat encounters, guided tours, photo days, afternoon teas, lodge stays and special events, ensuring every touchpoint reflects our standards Liaise closely with the Keeper team to coordinate encounter/tour timings, group flow and daily scheduling, ensuring wildlife experiences run smoothly/safely Ensure photo days are coordinated and delivered to a high standard, with guests well briefed, supported and looked after throughout Oversee day guest experiences from check-in to departure, proactively managing group sizes, timings and on-site flow Work with Housekeeping Supervisor to ensure lodges are presented and ready to 5-star standard ahead of every arrival with welcome touches in place Coordinate with Kitchen/Restaurant teams around afternoon tea service, lodge dining and any food-related elements of the guest experience Handle guest feedback, concerns and complaints promptly and professionally, resolving issues with care/efficiency Team Support & Leadership Lead/manage Guest Relations team, including the Supervisor, Day Experience and Experience Hosts Support the planning and on-the-day delivery of events, ensuring Guest Relations team are briefed, prepared and represent Big Cat Sanctuary Oversee rota management and scheduling for the Guest Relations team to ensure appropriate cover at all times, including evenings, weekends & bank holidays Foster strong, collaborative working relationships across all departments, including Kitchen, Restaurant, Reservations, Housekeeping, Keepers and the wider team Coordinate/lead regular team meetings, ensuring agreed actions completed within set timeframes Guest Experience Monitor/act on online reviews and guest satisfaction data; implement improvements where required Identify/capitalise on upselling opportunities, including bolt-on experiences, add-ons and upgrades across all products Managing mystery shopper programmes, responding to online reviews and acting on feedback and comments to constantly strive/improve service standards Operational Tasks Manage recruitment, induction, training and ongoing development of the Guest Relations team Complete 1:1s, reviews and direct reports appraisals, maintaining accurate/useful staff records Work Health & Safety Procedures and Protocols, ensuring all Guest Relations staff do the same Assist other Big Cat Sanctuary departments, as and when required About you: Previous experience in a similar role with hands on leadership/managerial responsibilities Demonstrate a genuine commitment to delivering outstanding, personalised service, with a natural instinct for anticipating guest needs and exceeding expectations Demonstrates the confidence and presence to lead and inspire the team, maintaining high standards with a calm and fair approach Professional presence and confidence Team-oriented with the ability to collaborate across departments Maintain strong attention to detail and a proactive mindset, ensuring all preparations and service standards are consistently met and exceeded Genuine flexibility, weekends and Bank Holidays are a core and regular part of this role Full, clean driving licence and access to own transport Eligibility to live and work in the UK (proof required as part of the recruitment process) What we offer: £33,000 - £36,000 per annum, dependent on experience 40 hours per week, 10 shifts over 14 days, straight 8-hour shifts between 07:00 and 22:00 28 days paid annual leave, plus Christmas Day off as standard Free access to Big Cat Sanctuary and a network of UK and European zoos and wildlife collections Staff discounts and a genuinely special working environment, supporting a charity with a real conservation mission Please click on the APPLY button to send your CV and Cover Letter for this role. The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds. Candidates with experience of; Guest Services Supervisor, Customer Service Manager, Hospitality Manager, Client Services Executive, Front of House Manager, Visitor Services Manager also be considered for this role.
Senior Product Marketing Manager
Arbor Education
hackajob is collaborating with Arbor Education to connect them with exceptional professionals for this role. Location: London, hybrid, two days per week in the officeSalary: up to £65,000 per yearAbout us At Arbor, we're on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn't mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,500 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren't just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. About the role As a Senior Product Marketing Manager at Arbor, you will be a senior leader within our growing Product Marketing team. You will take true ownership of a core range of Arbor products-driving product differentiation, spearheading new feature releases, supercharging sales enablement, and accelerating product adoption. Product Marketing at Arbor sits at the powerful intersection of Product, Sales, and Customer Success. Your mission will be to ensure our commercial teams are world-class advocates for our product, while ensuring our customers deeply understand and love the value Arbor brings to their day-to-day. The Key Dimensions of Product Marketing at Arbor: Go-To-Market: Successfully collaborate with our Product team to launch high-impact new features and products. Sales Acceleration: Competitively position Arbor products to boost win rates and shorten sales cycles. Customer Success: Drive the adoption of key features to directly support customer retention, renewals, and NRR growth. Commercial Enablement: Ensure all frontline commercial teams are fully equipped to showcase Arbor at its absolute best. Role Responsibilities Planning & Strategy Shape and contribute to our annual Product Marketing strategy and roadmap for your dedicated product suite. Deeply understand our market, customer personas, and competitors, establishing yourself as the go-to internal expert whose insights directly inform company planning. Partner closely with our R&D teams to influence future product development based on market feedback. Delivery & Results (Go-To-Market & Adoption) Define comprehensive GTM strategies, including contributing to critical packaging and pricing decisions. Launch new features to market, ensuring they successfully hit both commercial revenue targets and user adoption goals. Coordinate cross-functional launch plans, aligning Product, Sales, Marketing, and Customer Success teams seamlessly. Monitor user feedback and core metrics to recommend product improvements that increase user penetration and product "stickiness." Storytelling & Sales Enablement Craft compelling, highly differentiated positioning and messaging that makes complex product areas feel simple and inspiring. Equip internal teams to masterfully articulate our product's strengths and ROI. Develop world-class sales and customer collateral that hooks interest and drives awareness across your target audience. Systems, Data & AI Innovation Keep a finger on the pulse of data quality and key performance metrics within Gainsight, HubSpot, and Salesforce. Champion the future of work: build, refine, and manage AI skills and custom agents to automate and supercharge product marketing delivery. Requirements SaaS Expertise: Significant experience in SaaS product marketing (ideally B2B) with a proven track record of growing your scope and strategic influence. Master Storyteller: An exceptional copywriter who can take sophisticated technology and translate it into clear, compelling, and benefit-driven narratives. Cross-Functional Champion: Demonstrated success partnering closely with Product and Sales stakeholders, with the ability to confidently lead cross-functional initiatives. Agile & Autonomous: Excellent project management skills; you thrive in a fast-paced environment and love having the autonomy to execute your vision. AI-Forward: Practical experience integrating AI tools into your daily workflows to enhance output quality, experiment, or accelerate delivery. Benefits The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer: A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas Life Assurance paid out at 3x annual salary Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks Private Dental Insurance with Bupa Salary sacrifice Pension provided by Scottish Widows Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! Access to services such as Calm and Bippit (financial wellbeing coaching) All of our roles champion flexible working and we are happy to discuss what this means to you Social committees that plan team, office and company wide events to bring people together and celebrate success Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc) Volunteer with a charity of your choice for a day each year Interview process Phone screen 1st stage 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at . Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Arbor Education is an equal opportunities organisation Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.
Jul 15, 2026
Full time
hackajob is collaborating with Arbor Education to connect them with exceptional professionals for this role. Location: London, hybrid, two days per week in the officeSalary: up to £65,000 per yearAbout us At Arbor, we're on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn't mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,500 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren't just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. About the role As a Senior Product Marketing Manager at Arbor, you will be a senior leader within our growing Product Marketing team. You will take true ownership of a core range of Arbor products-driving product differentiation, spearheading new feature releases, supercharging sales enablement, and accelerating product adoption. Product Marketing at Arbor sits at the powerful intersection of Product, Sales, and Customer Success. Your mission will be to ensure our commercial teams are world-class advocates for our product, while ensuring our customers deeply understand and love the value Arbor brings to their day-to-day. The Key Dimensions of Product Marketing at Arbor: Go-To-Market: Successfully collaborate with our Product team to launch high-impact new features and products. Sales Acceleration: Competitively position Arbor products to boost win rates and shorten sales cycles. Customer Success: Drive the adoption of key features to directly support customer retention, renewals, and NRR growth. Commercial Enablement: Ensure all frontline commercial teams are fully equipped to showcase Arbor at its absolute best. Role Responsibilities Planning & Strategy Shape and contribute to our annual Product Marketing strategy and roadmap for your dedicated product suite. Deeply understand our market, customer personas, and competitors, establishing yourself as the go-to internal expert whose insights directly inform company planning. Partner closely with our R&D teams to influence future product development based on market feedback. Delivery & Results (Go-To-Market & Adoption) Define comprehensive GTM strategies, including contributing to critical packaging and pricing decisions. Launch new features to market, ensuring they successfully hit both commercial revenue targets and user adoption goals. Coordinate cross-functional launch plans, aligning Product, Sales, Marketing, and Customer Success teams seamlessly. Monitor user feedback and core metrics to recommend product improvements that increase user penetration and product "stickiness." Storytelling & Sales Enablement Craft compelling, highly differentiated positioning and messaging that makes complex product areas feel simple and inspiring. Equip internal teams to masterfully articulate our product's strengths and ROI. Develop world-class sales and customer collateral that hooks interest and drives awareness across your target audience. Systems, Data & AI Innovation Keep a finger on the pulse of data quality and key performance metrics within Gainsight, HubSpot, and Salesforce. Champion the future of work: build, refine, and manage AI skills and custom agents to automate and supercharge product marketing delivery. Requirements SaaS Expertise: Significant experience in SaaS product marketing (ideally B2B) with a proven track record of growing your scope and strategic influence. Master Storyteller: An exceptional copywriter who can take sophisticated technology and translate it into clear, compelling, and benefit-driven narratives. Cross-Functional Champion: Demonstrated success partnering closely with Product and Sales stakeholders, with the ability to confidently lead cross-functional initiatives. Agile & Autonomous: Excellent project management skills; you thrive in a fast-paced environment and love having the autonomy to execute your vision. AI-Forward: Practical experience integrating AI tools into your daily workflows to enhance output quality, experiment, or accelerate delivery. Benefits The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer: A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas Life Assurance paid out at 3x annual salary Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks Private Dental Insurance with Bupa Salary sacrifice Pension provided by Scottish Widows Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! Access to services such as Calm and Bippit (financial wellbeing coaching) All of our roles champion flexible working and we are happy to discuss what this means to you Social committees that plan team, office and company wide events to bring people together and celebrate success Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc) Volunteer with a charity of your choice for a day each year Interview process Phone screen 1st stage 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at . Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Arbor Education is an equal opportunities organisation Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.
Gordon Moody
Head of Partnerships & Income Generation
Gordon Moody Tipton, West Midlands
Every partnership you create has the potential to change lives. As our Head of Partnerships & Income Generation, you'll build strategic relationships that increase access to our Gambling Therapy services, generate sustainable income, and support Gordon Moody's continued growth. Working closely with our Commercial Director, you'll help us reach more people affected by gambling-related harm and ensure our services continue to make a lasting difference. What's in it for you Help shape the future growth of one of the UK's leading gambling harm charities Build influential partnerships that increase access to vital treatment and recovery services Join an ambitious organisation investing in innovation, sustainability and service development Hybrid working with opportunities to represent Gordon Moody at national events and conferences Play a strategic leadership role with genuine influence across commercial and organisational growth Be part of a charity where every new partnership has the potential to transform lives Your responsibilities as Head of Partnerships & Income Generation Develop and deliver a strategic partnership plan that supports organisational growth and sustainability Build relationships with healthcare providers, Integrated Care Boards, insurers, Employee Assistance Programmes, sporting organisations, local authorities and third-sector partners Create referral pathways that increase access to Gambling Therapy and our wider treatment services Identify opportunities for collaborative service delivery and sustainable income generation Maintain partnership pipelines, forecasts and CRM reporting while contributing to commercial planning Represent Gordon Moody at conferences, stakeholder meetings and sector events, providing regular performance updates to senior leadership What we're looking for in a Head of Partnerships & Income Generation Experience developing strategic partnerships and managing stakeholder relationships Experience in business development, account management or partnership growth Ability to influence senior decision-makers and develop long-term strategic relationships Experience managing partnership pipelines, opportunities and commercial reporting Healthcare, charity, public sector, insurance, Employee Assistance Programme or CRM experience would be advantageous Working Hours Full-time, permanent. Hybrid working arrangement. If you're ready to help us grow our reach, strengthen our partnerships and enable more people to access the support they deserve, we'd love to hear from you about our Head of Partnerships & Income Generation opportunity.
Jul 15, 2026
Full time
Every partnership you create has the potential to change lives. As our Head of Partnerships & Income Generation, you'll build strategic relationships that increase access to our Gambling Therapy services, generate sustainable income, and support Gordon Moody's continued growth. Working closely with our Commercial Director, you'll help us reach more people affected by gambling-related harm and ensure our services continue to make a lasting difference. What's in it for you Help shape the future growth of one of the UK's leading gambling harm charities Build influential partnerships that increase access to vital treatment and recovery services Join an ambitious organisation investing in innovation, sustainability and service development Hybrid working with opportunities to represent Gordon Moody at national events and conferences Play a strategic leadership role with genuine influence across commercial and organisational growth Be part of a charity where every new partnership has the potential to transform lives Your responsibilities as Head of Partnerships & Income Generation Develop and deliver a strategic partnership plan that supports organisational growth and sustainability Build relationships with healthcare providers, Integrated Care Boards, insurers, Employee Assistance Programmes, sporting organisations, local authorities and third-sector partners Create referral pathways that increase access to Gambling Therapy and our wider treatment services Identify opportunities for collaborative service delivery and sustainable income generation Maintain partnership pipelines, forecasts and CRM reporting while contributing to commercial planning Represent Gordon Moody at conferences, stakeholder meetings and sector events, providing regular performance updates to senior leadership What we're looking for in a Head of Partnerships & Income Generation Experience developing strategic partnerships and managing stakeholder relationships Experience in business development, account management or partnership growth Ability to influence senior decision-makers and develop long-term strategic relationships Experience managing partnership pipelines, opportunities and commercial reporting Healthcare, charity, public sector, insurance, Employee Assistance Programme or CRM experience would be advantageous Working Hours Full-time, permanent. Hybrid working arrangement. If you're ready to help us grow our reach, strengthen our partnerships and enable more people to access the support they deserve, we'd love to hear from you about our Head of Partnerships & Income Generation opportunity.
Crisis UK
Housing Policy and Compliance Officer
Crisis UK Hackney, London
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location : Based in London, working from home is an option in line with Crisis' hybrid working policy. There will be regular travel to locations around the UK, including Newcastle. About the role This is an exciting time to join Crisis as we begin delivering our ambitious strategic commitment to provide 1,000 homes for people experiencing homelessness. As the Housing Policy and Compliance Officer, you will play a pivotal role in shaping the policies, governance and compliance framework that underpins this ambition, ensuring our housing services are safe, legally compliant and centred on the needs of our members. Working with colleagues across the organisation, you will provide advice on housing regulation, influence decision-making, and help embed high standards of landlord compliance and governance that support positive housing outcomes. Working collaboratively with colleagues across housing, property, support and leadership teams, you will translate legislation and regulatory requirements into practical policies and procedures that enable consistent, high-quality service delivery. By driving continuous improvement, championing the rights of people experiencing homelessness, and strengthening compliance and governance, you will help build a housing service that reflects Crisis' values and brings us closer to our mission of ending homelessness. About you You are passionate about improving housing services and using your expertise to ensure people experiencing homelessness have access to safe, affordable, high-quality homes. You enjoy turning complex legislation and regulatory requirements into practical solutions that help colleagues deliver excellent services with confidence. You are a naturally curious and detail-oriented, with the confidence to identify risks, challenge existing ways of working and drive positive change. You communicate clearly and build trusted relationships, working collaboratively with colleagues and partners to influence decisions and achieve shared goals. You are organised and adaptable, able to balance competing priorities while maintaining a strong focus on quality, governance and continuous improvement. You share Crisis' commitment to ending homelessness and are motivated by the opportunity to help shape a new and ambitious housing programme from the ground up. Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We'll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5% 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. Enhanced maternity, paternity, shared parental, and adoption pay. Flexible working around the core hours 10am-4pm Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 26 July 2026 at 23:59 Interview process: Competency-based interview + written task. Interview date and location: Tuesday 4 August via Microsoft Teams AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
Jul 15, 2026
Full time
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location : Based in London, working from home is an option in line with Crisis' hybrid working policy. There will be regular travel to locations around the UK, including Newcastle. About the role This is an exciting time to join Crisis as we begin delivering our ambitious strategic commitment to provide 1,000 homes for people experiencing homelessness. As the Housing Policy and Compliance Officer, you will play a pivotal role in shaping the policies, governance and compliance framework that underpins this ambition, ensuring our housing services are safe, legally compliant and centred on the needs of our members. Working with colleagues across the organisation, you will provide advice on housing regulation, influence decision-making, and help embed high standards of landlord compliance and governance that support positive housing outcomes. Working collaboratively with colleagues across housing, property, support and leadership teams, you will translate legislation and regulatory requirements into practical policies and procedures that enable consistent, high-quality service delivery. By driving continuous improvement, championing the rights of people experiencing homelessness, and strengthening compliance and governance, you will help build a housing service that reflects Crisis' values and brings us closer to our mission of ending homelessness. About you You are passionate about improving housing services and using your expertise to ensure people experiencing homelessness have access to safe, affordable, high-quality homes. You enjoy turning complex legislation and regulatory requirements into practical solutions that help colleagues deliver excellent services with confidence. You are a naturally curious and detail-oriented, with the confidence to identify risks, challenge existing ways of working and drive positive change. You communicate clearly and build trusted relationships, working collaboratively with colleagues and partners to influence decisions and achieve shared goals. You are organised and adaptable, able to balance competing priorities while maintaining a strong focus on quality, governance and continuous improvement. You share Crisis' commitment to ending homelessness and are motivated by the opportunity to help shape a new and ambitious housing programme from the ground up. Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We'll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. Pension scheme with an employer contribution of 8.5% 28 days' annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. Enhanced maternity, paternity, shared parental, and adoption pay. Flexible working around the core hours 10am-4pm Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 26 July 2026 at 23:59 Interview process: Competency-based interview + written task. Interview date and location: Tuesday 4 August via Microsoft Teams AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. Registered Charity Numbers: E&W, SC040094
Michael Page
Head of Finance
Michael Page Bradford, Yorkshire
This is a hands-on Finance Manager role within a values-led organisation making a tangible difference across local communities. You'll lead all aspects of finance while acting as a key strategic advisor to senior stakeholders, helping the organisation navigate growth and future challenges. Client Details Our client is a highly respected and influential not-for-profit organisation that delivers vital services and support across Yorkshire. With a strong reputation, committed leadership team and ambitious plans for the future, the organisation is focused on creating lasting positive outcomes for the communities it serves. Description Lead the day-to-day finance function, ensuring efficient and effective financial operations. Produce accurate and insightful monthly management accounts for senior stakeholders. Monitor financial performance, cash flow and organisational risk. Lead the budgeting, forecasting and financial planning processes. Prepare annual statutory accounts and manage the year-end audit. Ensure compliance with Charity SORP, Companies House, Charity Commission and all relevant regulatory requirements. Support funding applications, grant submissions and business cases with robust financial analysis. Oversee payroll processes and relationships with external finance providers. Develop and enhance financial controls, policies and procedures. Provide high-quality financial reporting and strategic advice to the Board and senior leadership team. Lead, coach and develop a small finance team. Drive continuous improvement through systems, technology and process enhancements. Profile The successful candidate is likely to be: A qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent). An experienced finance leader with responsibility for the full finance function. Ideally experienced within the charity, not-for-profit, public sector or wider purpose-led environment. Strong technically, with a sound understanding of statutory accounting, audit and regulatory compliance. Experienced in producing management accounts, budgets and forecasts. Comfortable presenting financial information to senior leaders, trustees and non-finance stakeholders. A proactive and commercially minded finance professional who can balance strategic thinking with operational delivery. An effective people manager with the ability to develop teams and build strong stakeholder relationships. Job Offer Opportunity to join a highly respected organisation with a meaningful social purpose. A genuine strategic leadership role with Board-level exposure. Flexible and supportive working environment. The chance to influence organisational direction and long-term sustainability. Leadership of a dedicated finance team. A varied role combining strategic finance, operational leadership and business partnering. Salary up to 49,000 + benefits package. The opportunity to make a real difference within communities across Yorkshire. If you're looking for a finance leadership role where purpose and impact are as important as performance, we'd love to hear from you.
Jul 15, 2026
Full time
This is a hands-on Finance Manager role within a values-led organisation making a tangible difference across local communities. You'll lead all aspects of finance while acting as a key strategic advisor to senior stakeholders, helping the organisation navigate growth and future challenges. Client Details Our client is a highly respected and influential not-for-profit organisation that delivers vital services and support across Yorkshire. With a strong reputation, committed leadership team and ambitious plans for the future, the organisation is focused on creating lasting positive outcomes for the communities it serves. Description Lead the day-to-day finance function, ensuring efficient and effective financial operations. Produce accurate and insightful monthly management accounts for senior stakeholders. Monitor financial performance, cash flow and organisational risk. Lead the budgeting, forecasting and financial planning processes. Prepare annual statutory accounts and manage the year-end audit. Ensure compliance with Charity SORP, Companies House, Charity Commission and all relevant regulatory requirements. Support funding applications, grant submissions and business cases with robust financial analysis. Oversee payroll processes and relationships with external finance providers. Develop and enhance financial controls, policies and procedures. Provide high-quality financial reporting and strategic advice to the Board and senior leadership team. Lead, coach and develop a small finance team. Drive continuous improvement through systems, technology and process enhancements. Profile The successful candidate is likely to be: A qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent). An experienced finance leader with responsibility for the full finance function. Ideally experienced within the charity, not-for-profit, public sector or wider purpose-led environment. Strong technically, with a sound understanding of statutory accounting, audit and regulatory compliance. Experienced in producing management accounts, budgets and forecasts. Comfortable presenting financial information to senior leaders, trustees and non-finance stakeholders. A proactive and commercially minded finance professional who can balance strategic thinking with operational delivery. An effective people manager with the ability to develop teams and build strong stakeholder relationships. Job Offer Opportunity to join a highly respected organisation with a meaningful social purpose. A genuine strategic leadership role with Board-level exposure. Flexible and supportive working environment. The chance to influence organisational direction and long-term sustainability. Leadership of a dedicated finance team. A varied role combining strategic finance, operational leadership and business partnering. Salary up to 49,000 + benefits package. The opportunity to make a real difference within communities across Yorkshire. If you're looking for a finance leadership role where purpose and impact are as important as performance, we'd love to hear from you.
Engineering Director
Arbor Education
hackajob is collaborating with Arbor Education to connect them with exceptional professionals for this role. Location: Remote Salary: £120,000+ About us At Arbor, we're on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn't mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren't just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. About the role As an Engineering Director, you will support Arbor's growth as we scale beyond market leadership. You won't just manage teams; you will help to evolve our engineering identity, shape our strategic direction and reimagine our ways of working to ensure we stay at the forefront of the industry's AI evolution. We value strong ownership and a focus on customer outcome delivery over technical output. We need a leader who knows how to operate in this way and use data as a compass for continuous improvement, not a tool for control. With a pragmatic bias for action, you will oversee a high-caliber group of Engineering Managers and Staff Engineers, helping them to navigate ambiguity, drive commercial value, and protect the long-term health of our systems. Core responsibilities Lead an organization of 7+ teams to deliver high-impact results, directly managing Engineering Managers and Staff Engineers. Foster a culture of mentorship and coaching, focusing on the professional growth and leadership capabilities of your direct reports. Partner with Product Directors and VPs to align roadmaps with commercial goals, customer needs and technical strategy. Contribute to the maturity of the entire engineering function, collaborating with peers and leading by example, such as leverage the best of the shifting AI landscape Instill a "customer outcome" mindset, ensuring teams are solving the right problems rather than just shipping features. Balance the value of commercial delivery with the necessity of managing support, technical debt, and architectural risks. Navigate and resolve issues pragmatically, providing clarity and direction to your teams when paths are unclear. Oversee the holistic health of your teams through effective use of data to drive tangible improvements Serve as a point of escalation for issues and incidents across your teams, ensuring sustainable preventative measures and post-mortem learning. Support and input into our strategic direction, providing a technical perspective for investment planning and scenario modeling. Requirements About you Exceptional people management experience, with a proven track record of managing and growing managers and Senior individual contributors Extensive experience leading multiple teams whilst collaborating with peers on standardised ways of working and organizational growth. Demonstrable examples of using data and metrics as a "carrot" for continuous improvement rather than a "stick" for management. Proven ability to partner with and effectively challenge Product leaders to balance commercial value with technical sustainability. Examples of operating with a sense of urgency, coupled with the ability to thrive in a high-autonomy, high-ambiguity environment. Real world experience of leading teams through organizational shifts, process changes, or rapid scaling challenges. Demonstrated success in building high performance engineering teams, without losing speed or autonomy. Expert communication skills, capable of advocating for technical excellence, building credibility with engineers and "challenging upward" to influence direction. A strong foundation/background in modern software architecture, with the ability to maintain technical credibility and trust with senior individual contributors. An understanding of how AI-first engineering will change the SDLC and how to lead through change where there is no playbook, ideally with examples Benefits What we offer The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer: A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas Life Assurance paid out at 3x annual salary Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks Private Dental Insurance with Bupa Salary sacrifice Pension provided by Scottish Widows Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! Access to services such as Calm and Bippit (financial wellbeing coaching) All of our roles champion flexible working and we are happy to discuss what this means to you Social committees that plan team, office and company wide events to bring people together and celebrate success Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc) Volunteer with a charity of your choice for a day each year Dog friendly offices! Interview process Phone screen 1st stage 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at . Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Arbor Education is an equal opportunities organisation Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Refer a friend Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: Please note: We are unable to provide visa sponsorship at this time.
Jul 15, 2026
Full time
hackajob is collaborating with Arbor Education to connect them with exceptional professionals for this role. Location: Remote Salary: £120,000+ About us At Arbor, we're on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn't mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren't just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. About the role As an Engineering Director, you will support Arbor's growth as we scale beyond market leadership. You won't just manage teams; you will help to evolve our engineering identity, shape our strategic direction and reimagine our ways of working to ensure we stay at the forefront of the industry's AI evolution. We value strong ownership and a focus on customer outcome delivery over technical output. We need a leader who knows how to operate in this way and use data as a compass for continuous improvement, not a tool for control. With a pragmatic bias for action, you will oversee a high-caliber group of Engineering Managers and Staff Engineers, helping them to navigate ambiguity, drive commercial value, and protect the long-term health of our systems. Core responsibilities Lead an organization of 7+ teams to deliver high-impact results, directly managing Engineering Managers and Staff Engineers. Foster a culture of mentorship and coaching, focusing on the professional growth and leadership capabilities of your direct reports. Partner with Product Directors and VPs to align roadmaps with commercial goals, customer needs and technical strategy. Contribute to the maturity of the entire engineering function, collaborating with peers and leading by example, such as leverage the best of the shifting AI landscape Instill a "customer outcome" mindset, ensuring teams are solving the right problems rather than just shipping features. Balance the value of commercial delivery with the necessity of managing support, technical debt, and architectural risks. Navigate and resolve issues pragmatically, providing clarity and direction to your teams when paths are unclear. Oversee the holistic health of your teams through effective use of data to drive tangible improvements Serve as a point of escalation for issues and incidents across your teams, ensuring sustainable preventative measures and post-mortem learning. Support and input into our strategic direction, providing a technical perspective for investment planning and scenario modeling. Requirements About you Exceptional people management experience, with a proven track record of managing and growing managers and Senior individual contributors Extensive experience leading multiple teams whilst collaborating with peers on standardised ways of working and organizational growth. Demonstrable examples of using data and metrics as a "carrot" for continuous improvement rather than a "stick" for management. Proven ability to partner with and effectively challenge Product leaders to balance commercial value with technical sustainability. Examples of operating with a sense of urgency, coupled with the ability to thrive in a high-autonomy, high-ambiguity environment. Real world experience of leading teams through organizational shifts, process changes, or rapid scaling challenges. Demonstrated success in building high performance engineering teams, without losing speed or autonomy. Expert communication skills, capable of advocating for technical excellence, building credibility with engineers and "challenging upward" to influence direction. A strong foundation/background in modern software architecture, with the ability to maintain technical credibility and trust with senior individual contributors. An understanding of how AI-first engineering will change the SDLC and how to lead through change where there is no playbook, ideally with examples Benefits What we offer The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer: A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas Life Assurance paid out at 3x annual salary Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks Private Dental Insurance with Bupa Salary sacrifice Pension provided by Scottish Widows Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! Access to services such as Calm and Bippit (financial wellbeing coaching) All of our roles champion flexible working and we are happy to discuss what this means to you Social committees that plan team, office and company wide events to bring people together and celebrate success Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc) Volunteer with a charity of your choice for a day each year Dog friendly offices! Interview process Phone screen 1st stage 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at . Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Arbor Education is an equal opportunities organisation Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Refer a friend Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: Please note: We are unable to provide visa sponsorship at this time.
The Royal College of Pathologists
Facilities Co-Ordinator - 6m FTC
The Royal College of Pathologists
About you We are seeking a proactive and highly organised Facilities Coordinator to join a small, high-performing team within a dynamic, client-facing environment. Working closely with the Facilities Team Leader, you will play a key role in the day-to-day operational management of the site, ensuring a safe, efficient, and professional workplace. This varied position includes supporting building maintenance, coordinating facilities operations, and assisting with the delivery of internal and commercial events, including set-up, in-meeting support, and porterage of furniture, deliveries, and equipment. You will contribute to site-wide Health & Safety compliance, including DSE requirements and evacuation procedures, while managing tasks through a CRM/helpdesk system to ensure delivery in line with service level agreements. Performance in this role will be measured through key indicators, including SLA adherence, timely resolution of helpdesk requests, Health & Safety compliance standards, event delivery effectiveness, stakeholder satisfaction, and overall site presentation. Working collaboratively with contractors, tenants, and stakeholders, you will help maintain high service standards, proactively identify issues, and support their timely resolution. The successful candidate will demonstrate a professional, solutions-focused approach, strong organisational and communication skills, sound Health & Safety knowledge, and the ability to work both collaboratively and independently in a fast-paced environment. About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. We reserve the right to close the position early if we receive enough suitable applications.
Jul 15, 2026
Full time
About you We are seeking a proactive and highly organised Facilities Coordinator to join a small, high-performing team within a dynamic, client-facing environment. Working closely with the Facilities Team Leader, you will play a key role in the day-to-day operational management of the site, ensuring a safe, efficient, and professional workplace. This varied position includes supporting building maintenance, coordinating facilities operations, and assisting with the delivery of internal and commercial events, including set-up, in-meeting support, and porterage of furniture, deliveries, and equipment. You will contribute to site-wide Health & Safety compliance, including DSE requirements and evacuation procedures, while managing tasks through a CRM/helpdesk system to ensure delivery in line with service level agreements. Performance in this role will be measured through key indicators, including SLA adherence, timely resolution of helpdesk requests, Health & Safety compliance standards, event delivery effectiveness, stakeholder satisfaction, and overall site presentation. Working collaboratively with contractors, tenants, and stakeholders, you will help maintain high service standards, proactively identify issues, and support their timely resolution. The successful candidate will demonstrate a professional, solutions-focused approach, strong organisational and communication skills, sound Health & Safety knowledge, and the ability to work both collaboratively and independently in a fast-paced environment. About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. We reserve the right to close the position early if we receive enough suitable applications.
Ian Williams
Contract Manager
Ian Williams Worthing, Sussex
We have an exciting opportunity for a Contract Manager who embodies our values and can lead the successful delivery of our Response contracts, based in the Worthing area. We're seeking a strategic, hands-on leader who shares our values of fairness, inclusivity, and respect. In return, we offer a supportive environment focused on coaching and development, where your contributions are recognised and rewarded. If you thrive in a fast paced setting and are passionate about delivering exceptional customer and client satisfaction, we invite you to apply. Salary £62,830 Car Allowance £6700 Benefits: Profit share scheme (9% of base salary achieved last year) Private mileage scheme and fuel card Enhanced pension or savings scheme 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave Annual pay reviews Life, medical and Permanent Health Insurance Enhanced maternity/paternity pay Training & development opportunities Health and wellbeing support via Lighthouse Charity. The Contract Manager role: Lead the operational delivery of our Response/ Maintenance workstreams, ensuring projects are completed on time and within budget. Inspire and develop your team , including apprentices, through hands-on leadership, motivation, and continuous development. Building relationships both internally and externally, we encourage commercial and operational teams to work closely together to ensure the successful delivery of a contract. Oversee recruitment and onboarding , ensuring new team members are effectively integrated and supported. Prioritise health and safety , ensuring all measures are in place, monitored, and adhered to across all sites. Manage resources and reporting , coordinating subcontractors, materials, and plant, while maintaining accurate site reports and taking corrective action when needed. What will you bring to the Contract Manager role? Confident in using IT systems and Microsoft Excel to produce performance and delivery reports. Skilled in planning and organising workstreams with a focus on delivery, resource, quality, cost, and risk. Experienced in managing direct labour teams , with a focus on individual development and building high performance. Proven ability in Health and Safety management through strong system controls and leading by example. Customer-centric , consistently delivering in line with expectations. Holds an SMSTS qualification and ideally has experience working in a similar environment. About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. We reserve the right to shortlist candidates prior to the closing date. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We kindly ask agencies not to contact us regarding this vacancy. If we require additional support, we will engage with you.
Jul 15, 2026
Full time
We have an exciting opportunity for a Contract Manager who embodies our values and can lead the successful delivery of our Response contracts, based in the Worthing area. We're seeking a strategic, hands-on leader who shares our values of fairness, inclusivity, and respect. In return, we offer a supportive environment focused on coaching and development, where your contributions are recognised and rewarded. If you thrive in a fast paced setting and are passionate about delivering exceptional customer and client satisfaction, we invite you to apply. Salary £62,830 Car Allowance £6700 Benefits: Profit share scheme (9% of base salary achieved last year) Private mileage scheme and fuel card Enhanced pension or savings scheme 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave Annual pay reviews Life, medical and Permanent Health Insurance Enhanced maternity/paternity pay Training & development opportunities Health and wellbeing support via Lighthouse Charity. The Contract Manager role: Lead the operational delivery of our Response/ Maintenance workstreams, ensuring projects are completed on time and within budget. Inspire and develop your team , including apprentices, through hands-on leadership, motivation, and continuous development. Building relationships both internally and externally, we encourage commercial and operational teams to work closely together to ensure the successful delivery of a contract. Oversee recruitment and onboarding , ensuring new team members are effectively integrated and supported. Prioritise health and safety , ensuring all measures are in place, monitored, and adhered to across all sites. Manage resources and reporting , coordinating subcontractors, materials, and plant, while maintaining accurate site reports and taking corrective action when needed. What will you bring to the Contract Manager role? Confident in using IT systems and Microsoft Excel to produce performance and delivery reports. Skilled in planning and organising workstreams with a focus on delivery, resource, quality, cost, and risk. Experienced in managing direct labour teams , with a focus on individual development and building high performance. Proven ability in Health and Safety management through strong system controls and leading by example. Customer-centric , consistently delivering in line with expectations. Holds an SMSTS qualification and ideally has experience working in a similar environment. About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. We reserve the right to shortlist candidates prior to the closing date. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We kindly ask agencies not to contact us regarding this vacancy. If we require additional support, we will engage with you.
St Edmundsbury Cathedral
Chief Operating Officer
St Edmundsbury Cathedral Bury St. Edmunds, Suffolk
Job Title: Chief Operating Officer Contract: Permanent Salary: £65,000 per annum Hours per week: 35 hours Annual Leave: 25 days plus 8 bank holidays Role Description The COO is the Cathedral's principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development. Key Responsibilities Strategic Leadership Lead the development of the Cathedral's overall strategy to reflect the Cathedral's Vision and Values. Ensure the effective implementation of the Cathedral's masterplan and successfully deliver outcomes through the effective performance management of goals and objectives. Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning. Safeguarding Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral's safeguarding strategy. Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life. Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer. Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone's responsibility. Staff and Volunteers Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral. Develop a workplace culture and ethos that reflects the Cathedral's values and enables and empowers staff and volunteers. Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development. Foster a collegiate, open, and collaborative environment across the Cathedral. Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all. Cathedral Compliance and Operational Management Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes. Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding. Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws. Be accountable for reporting to the Charity Commission and Companies House. Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives. Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project. Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care. Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord. Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date. Ensure all data is protected and processed in full compliance with GDPR legislation. Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff. Support the Church of England's Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero. Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements. Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate. Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose. Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels. Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives. Support the Dean in managing relationships with the 1327 Club. Ensure the effective management, use and future development of all the Cathedral's assets. Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral's risk register. Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation. Chair staff and management meetings. Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter. Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships. Direct Reports Chief Finance Officer Cathedral Safeguarding Officer Human Resources Officer Visitor Experience Manager Volunteer Manager Marketing and Communications Manager Facilities Manager Shop Manager Pilgrims' Kitchen Manager Attendance Required at: Chapter Meetings Finance Committee Nominations Committee Risk, Audit and Review Committee Safeguarding Committee Health and Safety Committee Information Protection Group The Guild of St Edmund Committee Forum Annual Parochial Church Meeting (APCM) Enterprises Ltd Meetings Eco St Eds Committee Abbey of St Edmund, Reborn CIO Cathedral Administration and Finance Association (CAFA)conferences Person Specification Essential Qualities A proven track record of strategic leadership with successful delivery of projects and outcomes within an organisation of a similar size and complexity. Experience of working at board level or closely with boards. Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders. An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice. Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment. Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment. Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen. An understanding of safeguarding and the critical role it plays in protecting all people. Desirable Qualities Previous experience as a COO or at a similar senior leadership level. An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting. A good understanding of best practice in charity governance. Experience of managing a heritage site. Experience working with volunteers. Experience in safeguarding best practice. Knowledge and skills Ability to understand complex operational issues and develop creative and innovative solutions. Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally. Commitment to working efficiently and effectively, utilising technology and software as appropriate. Ability to develop and encourage a strong team ethos among staff and volunteers. Strong analytical skills and sound judgment. Experience of managing budgets. Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral. Other criteria Empathy with the beliefs and ethos of the Christian faith. Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns. Commitment to the Cathedral's purpose and vision, and to taking an active role in the Cathedral's community, mission and outreach. A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period. . click apply for full job details
Jul 15, 2026
Full time
Job Title: Chief Operating Officer Contract: Permanent Salary: £65,000 per annum Hours per week: 35 hours Annual Leave: 25 days plus 8 bank holidays Role Description The COO is the Cathedral's principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development. Key Responsibilities Strategic Leadership Lead the development of the Cathedral's overall strategy to reflect the Cathedral's Vision and Values. Ensure the effective implementation of the Cathedral's masterplan and successfully deliver outcomes through the effective performance management of goals and objectives. Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning. Safeguarding Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral's safeguarding strategy. Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life. Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer. Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone's responsibility. Staff and Volunteers Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral. Develop a workplace culture and ethos that reflects the Cathedral's values and enables and empowers staff and volunteers. Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development. Foster a collegiate, open, and collaborative environment across the Cathedral. Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all. Cathedral Compliance and Operational Management Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes. Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding. Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws. Be accountable for reporting to the Charity Commission and Companies House. Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives. Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project. Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care. Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord. Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date. Ensure all data is protected and processed in full compliance with GDPR legislation. Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff. Support the Church of England's Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero. Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements. Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate. Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose. Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels. Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives. Support the Dean in managing relationships with the 1327 Club. Ensure the effective management, use and future development of all the Cathedral's assets. Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral's risk register. Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation. Chair staff and management meetings. Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter. Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships. Direct Reports Chief Finance Officer Cathedral Safeguarding Officer Human Resources Officer Visitor Experience Manager Volunteer Manager Marketing and Communications Manager Facilities Manager Shop Manager Pilgrims' Kitchen Manager Attendance Required at: Chapter Meetings Finance Committee Nominations Committee Risk, Audit and Review Committee Safeguarding Committee Health and Safety Committee Information Protection Group The Guild of St Edmund Committee Forum Annual Parochial Church Meeting (APCM) Enterprises Ltd Meetings Eco St Eds Committee Abbey of St Edmund, Reborn CIO Cathedral Administration and Finance Association (CAFA)conferences Person Specification Essential Qualities A proven track record of strategic leadership with successful delivery of projects and outcomes within an organisation of a similar size and complexity. Experience of working at board level or closely with boards. Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders. An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice. Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment. Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment. Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen. An understanding of safeguarding and the critical role it plays in protecting all people. Desirable Qualities Previous experience as a COO or at a similar senior leadership level. An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting. A good understanding of best practice in charity governance. Experience of managing a heritage site. Experience working with volunteers. Experience in safeguarding best practice. Knowledge and skills Ability to understand complex operational issues and develop creative and innovative solutions. Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally. Commitment to working efficiently and effectively, utilising technology and software as appropriate. Ability to develop and encourage a strong team ethos among staff and volunteers. Strong analytical skills and sound judgment. Experience of managing budgets. Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral. Other criteria Empathy with the beliefs and ethos of the Christian faith. Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns. Commitment to the Cathedral's purpose and vision, and to taking an active role in the Cathedral's community, mission and outreach. A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period. . click apply for full job details
Chapter One
Early Literacy Teaching Assistant
Chapter One
About Chapter One Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most. Our Early Literacy Intervention programme is based on a programme that works successfully in the USA and it provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Reading Interventionist works individually with target children. We also have our unique Online Reading Volunteer programme which currently supports about 3,500 children a year. It pairs struggling five to seven-year old (KS1) readers with reading support volunteers who come from over 150 local and national businesses. The volunteer pledge is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. For more information about our programmes please visit our website and watch our videos. About the role Locations Galleywall Primary School, Galleywall Road, London SE16 3PB Wellington Primary School, Wellington Way, London E3 4NE Hours Galleywall Primary School: Monday to Friday, 10:00am-12:00pm (2 hours per day) - 10 hours per week Wellington Primary School: 3 days per week, 1:00pm-3:00pm (2 hours per day) - 6 hours per week (working days to be agreed) Please note travel between the schools will have to take place between 12pm and 1pm. Total hours: 16 hours per week This role will involve delivering a programme of 1:1 focussed sessions for selected Reception and Year 1 children. The ELI will be trained to use Chapter One's specialised online tool designed to support learners who are at risk of falling behind with their phonics. We are looking for a highly motivated, energetic individual who enjoys working with young children and who wants to make their mark in a fast-growing charity. We can offer training, a small friendly team and a chance to improve the lives of children facing disadvantage. Key Responsibilities Conduct an initial baseline assessment of selected target children in Reception and Year 1 to determine where further support is needed. Use Chapter One's online tool to deliver differentiated, daily, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Use a variety of additional activities to reinforce phonics skills. Support children to use their secure phonics knowledge to read decodable books. Develop pupils' phonics fluency and confidence in preparation for the Year 1 Phonics Screening Check, where applicable. Document each session with a child, including the skills practised or mastered and a goal for the next session. Maintain and update daily pupil progress trackers, identifying phonics skills secured and areas requiring consolidation to inform future teaching. Challenge pupils to reach each new goal and celebrate pupil success. Work closely and on an ongoing basis with classroom teachers, reading support staff and the school team to understand progression of the schools phonics teaching. Work closely with classroom teachers to establish tailored plans for each child. Provide school leaders with data and information on pupil progress. Gather feedback from school on progress of the programme and any implementation challenges, aiming to help Chapter One to continuously improve programme delivery. Collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery. Qualifications Criteria Maths and English GCSE at Grade 5 or above. Right to work in the UK. We are looking for applicants with the following essential qualities: Experience of working in education or childcare. Willingness to undergo further training in phonics pedagogy. Highly motivated, energetic individual with excellent interpersonal and organisational skills. Ability to adapt and embrace a changing environment. Excellent personal planning and a proven ability to work independently. Excellent interpersonal skills with the ability to build relationships at all levels inside and outside the organisation. Highly computer literate with hands-on experience of using MS Office and platforms and tools such as Google analytics, PowerPoint and more. An understanding of Child Safeguarding. A commitment to Chapter One's mission and values. Ideally, applicants will also have the following desirable qualities: Experience in supporting young children with phonics in a classroom setting. How to Apply Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 1) Outline why you're the right person for this role and how you meet the skills & experience detailed in the job description. 2) Tell us about how our organisational mission is in line with your values. Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you. Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request. N.B. Stage 1 interviews are planned for 21/07/2026 with any successful applicants being invited to a second interview on 23/07/2026. These dates have been scheduled based on the recruiting team's availability, however we will make every effort to accommodate alternative requests where possible.
Jul 15, 2026
Full time
About Chapter One Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most. Our Early Literacy Intervention programme is based on a programme that works successfully in the USA and it provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Reading Interventionist works individually with target children. We also have our unique Online Reading Volunteer programme which currently supports about 3,500 children a year. It pairs struggling five to seven-year old (KS1) readers with reading support volunteers who come from over 150 local and national businesses. The volunteer pledge is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. For more information about our programmes please visit our website and watch our videos. About the role Locations Galleywall Primary School, Galleywall Road, London SE16 3PB Wellington Primary School, Wellington Way, London E3 4NE Hours Galleywall Primary School: Monday to Friday, 10:00am-12:00pm (2 hours per day) - 10 hours per week Wellington Primary School: 3 days per week, 1:00pm-3:00pm (2 hours per day) - 6 hours per week (working days to be agreed) Please note travel between the schools will have to take place between 12pm and 1pm. Total hours: 16 hours per week This role will involve delivering a programme of 1:1 focussed sessions for selected Reception and Year 1 children. The ELI will be trained to use Chapter One's specialised online tool designed to support learners who are at risk of falling behind with their phonics. We are looking for a highly motivated, energetic individual who enjoys working with young children and who wants to make their mark in a fast-growing charity. We can offer training, a small friendly team and a chance to improve the lives of children facing disadvantage. Key Responsibilities Conduct an initial baseline assessment of selected target children in Reception and Year 1 to determine where further support is needed. Use Chapter One's online tool to deliver differentiated, daily, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Use a variety of additional activities to reinforce phonics skills. Support children to use their secure phonics knowledge to read decodable books. Develop pupils' phonics fluency and confidence in preparation for the Year 1 Phonics Screening Check, where applicable. Document each session with a child, including the skills practised or mastered and a goal for the next session. Maintain and update daily pupil progress trackers, identifying phonics skills secured and areas requiring consolidation to inform future teaching. Challenge pupils to reach each new goal and celebrate pupil success. Work closely and on an ongoing basis with classroom teachers, reading support staff and the school team to understand progression of the schools phonics teaching. Work closely with classroom teachers to establish tailored plans for each child. Provide school leaders with data and information on pupil progress. Gather feedback from school on progress of the programme and any implementation challenges, aiming to help Chapter One to continuously improve programme delivery. Collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery. Qualifications Criteria Maths and English GCSE at Grade 5 or above. Right to work in the UK. We are looking for applicants with the following essential qualities: Experience of working in education or childcare. Willingness to undergo further training in phonics pedagogy. Highly motivated, energetic individual with excellent interpersonal and organisational skills. Ability to adapt and embrace a changing environment. Excellent personal planning and a proven ability to work independently. Excellent interpersonal skills with the ability to build relationships at all levels inside and outside the organisation. Highly computer literate with hands-on experience of using MS Office and platforms and tools such as Google analytics, PowerPoint and more. An understanding of Child Safeguarding. A commitment to Chapter One's mission and values. Ideally, applicants will also have the following desirable qualities: Experience in supporting young children with phonics in a classroom setting. How to Apply Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 1) Outline why you're the right person for this role and how you meet the skills & experience detailed in the job description. 2) Tell us about how our organisational mission is in line with your values. Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you. Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request. N.B. Stage 1 interviews are planned for 21/07/2026 with any successful applicants being invited to a second interview on 23/07/2026. These dates have been scheduled based on the recruiting team's availability, however we will make every effort to accommodate alternative requests where possible.
Perennial, GRBS
Garden Manager
Perennial, GRBS Bury St. Edmunds, Suffolk
JOB DESCRIPTION Job title: Garden Manager Location: Fullers Mill Garden, West Stow, Suffolk Accountable to: Commercial Development Director Staff reports: The Gardens team, Visitor Services team Fullers Mill Garden is an enchanting and tranquil waterside and woodland garden, situated on the banks of the River Lark at West Stow in Suffolk. It combines a beautiful site of light dappled woodland with a fabulous collection of rare and unusual shrubs, perennials, lilies and marginal plants, collected over the course of 50 years by the creator of the garden, the late Bernard Tickner MBE. This is an exciting opportunity to lead Fullers Mill Garden into its next chapter as a Perennial garden, maintaining and evolving a beautiful garden with a team of gardeners, volunteers and trainees - to give our garden loving visitors a magical experience on each visit. The garden is currently undergoing a process of proposed investment in its visitor infrastructure. The Garden Manager will be a key member of the project team. Overall purpose 1. Through high standards of garden and landscape management and garden maintenance, ensure that the history, ecology, evolved design and artistic integrity of Fullers Mill and other grounds associated with the site are conserved and presented to an exemplary standard. 2. To recruit, train, manage and develop staff to achieve high standards of garden presentation and visitor satisfaction. 3. To build a culture that makes involvement in the garden a rewarding, rich and enjoyable experience for visitors, volunteers and staff. 4. To identify and develop opportunities for the promotion of the garden and the development of the visitor experience managing partnerships and relationships Main responsibilities and duties 1. Management of gardens and landscape a. To be responsible for the maintenance and management of the garden and its associated landscape within an approved budget. b. To maintain high standards of garden and facilities presentation at all times. c. Responsible for the day to day running of the garden and supervision of staff, volunteers and contractors to ensure that appropriate horticultural and service standards are maintained. d. To oversee the management and delivery of educational, training and skills activities and events, utilising the facilities and buildings within the site. e. To undertake the direct delivery of activities on selected topics relating to horticulture and the garden. f. To contribute as a key member of the Perennial project team in the formulation and delivery of the plan for the long-term future of Fullers Mill garden and buildings. g. To co-ordinate the Fullers Mill Garden Committee, establishing sound relationships with its members and utilising their knowledge and experience in maintaining and developing the garden. 2. Financial Management: a. Work alongside the Commercial Development Director to manage allocated budgets, prepare and provide bids for capital expenditure and small projects associated with the site. 3. Staff management, training and development : a. To be responsible for staff recruitment, training and development of competencies to deliver agreed maintenance and presentation standards and to be responsible for staff welfare, discipline and other employee issues in consultation with the organisations central support team. 4. Projects and coordination : a. To participate in the project team overseeing the creation of new visitor facilities and infrastructure; b. To manage and oversee work delivered by external contractors or agencies. c. To ensure a coordinated approach for all site-based garden maintenance, development, visitor facilities and services and to effectively manage change as appropriate. 5. Business Development and Public Relations : a. To work with the marketing team to explore and deliver initiatives both nationally and regionally to increase awareness of both the charity and its gardens. b. Where appropriate explore and support local marketing opportunities to encourage greater access for visitors, to identify and engage in opportunities which promote the charity and the garden as a high quality visitor attraction. c. To act as site representative, promoting the charity and the garden to ensure positive relationships. 6. Documentation: a. To ensure that all site documentation is maintained and distributed where appropriate. b. To create and maintain records relating to changes to the garden through maintenance, restoration and conservation. c. Maintain appropriate records for the effective management of staff, equipment, machinery and health and safety on site. 7. Health and Safety: a. To conduct, review and maintain all risk assessments across site b. To ensure all staff and volunteers are trained and have a good understanding of health and safety requirements where applicable c. To ensure correct PPE and COSHH records are reviewed and maintained d. To ensure correct documentation and risk assessments are provided by external contractors 8. Other: a. Any other duties as instructed by the line manager that may be required within the general purpose of the job. PERSON SPECIFICATION (E = essential; D = desirable) 1. Experience and Qualifications a. Managing a garden of quality to a high standard (E) b. RHS level 3 or equivalent qualified by experience (D c. Managing and controlling complex budgets to reduce costs and exceed income targets d. Staff management within a horticultural, conservation or visitor attraction setting (E) e. Experience of visitor attractions (E) f. Representation and speaking in public (E) g. Health and safety in a garden environment (E) h. Working with and leading volunteers (E) i. Willingness to develop professionally and to undertake training (E) j. Holder of HSE recognised First Aid at Work certificate (D) k. Level 2 Award for Personal Licence Holders (D) l. IOSH trained (D) 2. Circumstances a. Holder of a full UK driving licence (E) b. Able to work flexibly, including weekend rotational working hours in season (E) MAIN TERMS AND CONDITIONS General: This is a full-time post working 5 days across 7. Location: Fullers Mill Garden, West Stow, Suffolk Salary: £42,000 + benefits Hours: 37.5 hours per week Pension : up to 7% employer's contribution to matched employee contribution to the charity's stakeholder pension. Holidays: 25 days per annum plus Bank holidays General : Sick pay; death in service benefit (3 x salary); Perennial has a number of well-established flexible working policies including 'buying' extra (unpaid) leave, time off for dependents, variations to normal working hours, private health care on completion of probation The outline of terms and conditions are provided for information only and do not represent a contract. Closing date for applications is midnight on 2nd August 2026 Interview dates TBC We reserve the right to close this advertisement early if we receive sufficient applications.
Jul 15, 2026
Full time
JOB DESCRIPTION Job title: Garden Manager Location: Fullers Mill Garden, West Stow, Suffolk Accountable to: Commercial Development Director Staff reports: The Gardens team, Visitor Services team Fullers Mill Garden is an enchanting and tranquil waterside and woodland garden, situated on the banks of the River Lark at West Stow in Suffolk. It combines a beautiful site of light dappled woodland with a fabulous collection of rare and unusual shrubs, perennials, lilies and marginal plants, collected over the course of 50 years by the creator of the garden, the late Bernard Tickner MBE. This is an exciting opportunity to lead Fullers Mill Garden into its next chapter as a Perennial garden, maintaining and evolving a beautiful garden with a team of gardeners, volunteers and trainees - to give our garden loving visitors a magical experience on each visit. The garden is currently undergoing a process of proposed investment in its visitor infrastructure. The Garden Manager will be a key member of the project team. Overall purpose 1. Through high standards of garden and landscape management and garden maintenance, ensure that the history, ecology, evolved design and artistic integrity of Fullers Mill and other grounds associated with the site are conserved and presented to an exemplary standard. 2. To recruit, train, manage and develop staff to achieve high standards of garden presentation and visitor satisfaction. 3. To build a culture that makes involvement in the garden a rewarding, rich and enjoyable experience for visitors, volunteers and staff. 4. To identify and develop opportunities for the promotion of the garden and the development of the visitor experience managing partnerships and relationships Main responsibilities and duties 1. Management of gardens and landscape a. To be responsible for the maintenance and management of the garden and its associated landscape within an approved budget. b. To maintain high standards of garden and facilities presentation at all times. c. Responsible for the day to day running of the garden and supervision of staff, volunteers and contractors to ensure that appropriate horticultural and service standards are maintained. d. To oversee the management and delivery of educational, training and skills activities and events, utilising the facilities and buildings within the site. e. To undertake the direct delivery of activities on selected topics relating to horticulture and the garden. f. To contribute as a key member of the Perennial project team in the formulation and delivery of the plan for the long-term future of Fullers Mill garden and buildings. g. To co-ordinate the Fullers Mill Garden Committee, establishing sound relationships with its members and utilising their knowledge and experience in maintaining and developing the garden. 2. Financial Management: a. Work alongside the Commercial Development Director to manage allocated budgets, prepare and provide bids for capital expenditure and small projects associated with the site. 3. Staff management, training and development : a. To be responsible for staff recruitment, training and development of competencies to deliver agreed maintenance and presentation standards and to be responsible for staff welfare, discipline and other employee issues in consultation with the organisations central support team. 4. Projects and coordination : a. To participate in the project team overseeing the creation of new visitor facilities and infrastructure; b. To manage and oversee work delivered by external contractors or agencies. c. To ensure a coordinated approach for all site-based garden maintenance, development, visitor facilities and services and to effectively manage change as appropriate. 5. Business Development and Public Relations : a. To work with the marketing team to explore and deliver initiatives both nationally and regionally to increase awareness of both the charity and its gardens. b. Where appropriate explore and support local marketing opportunities to encourage greater access for visitors, to identify and engage in opportunities which promote the charity and the garden as a high quality visitor attraction. c. To act as site representative, promoting the charity and the garden to ensure positive relationships. 6. Documentation: a. To ensure that all site documentation is maintained and distributed where appropriate. b. To create and maintain records relating to changes to the garden through maintenance, restoration and conservation. c. Maintain appropriate records for the effective management of staff, equipment, machinery and health and safety on site. 7. Health and Safety: a. To conduct, review and maintain all risk assessments across site b. To ensure all staff and volunteers are trained and have a good understanding of health and safety requirements where applicable c. To ensure correct PPE and COSHH records are reviewed and maintained d. To ensure correct documentation and risk assessments are provided by external contractors 8. Other: a. Any other duties as instructed by the line manager that may be required within the general purpose of the job. PERSON SPECIFICATION (E = essential; D = desirable) 1. Experience and Qualifications a. Managing a garden of quality to a high standard (E) b. RHS level 3 or equivalent qualified by experience (D c. Managing and controlling complex budgets to reduce costs and exceed income targets d. Staff management within a horticultural, conservation or visitor attraction setting (E) e. Experience of visitor attractions (E) f. Representation and speaking in public (E) g. Health and safety in a garden environment (E) h. Working with and leading volunteers (E) i. Willingness to develop professionally and to undertake training (E) j. Holder of HSE recognised First Aid at Work certificate (D) k. Level 2 Award for Personal Licence Holders (D) l. IOSH trained (D) 2. Circumstances a. Holder of a full UK driving licence (E) b. Able to work flexibly, including weekend rotational working hours in season (E) MAIN TERMS AND CONDITIONS General: This is a full-time post working 5 days across 7. Location: Fullers Mill Garden, West Stow, Suffolk Salary: £42,000 + benefits Hours: 37.5 hours per week Pension : up to 7% employer's contribution to matched employee contribution to the charity's stakeholder pension. Holidays: 25 days per annum plus Bank holidays General : Sick pay; death in service benefit (3 x salary); Perennial has a number of well-established flexible working policies including 'buying' extra (unpaid) leave, time off for dependents, variations to normal working hours, private health care on completion of probation The outline of terms and conditions are provided for information only and do not represent a contract. Closing date for applications is midnight on 2nd August 2026 Interview dates TBC We reserve the right to close this advertisement early if we receive sufficient applications.

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