Gridsight is a rapidly growing Grid/CleanTech startup on a mission to accelerate global electrification and decarbonisation. We are building a vertical SaaS platform for electricity utilities, enabling them to modernise grid operations and unlock transformational capabilities such as dynamic operating envelopes and flexible interconnections. We raised our Series A funding from Airtree Ventures and Energy Transition Ventures, and are on track to 3x annual recurring revenue over 6 months in our lead up to Series B. If you're talented, hungry and ambitious, come join us on our mission. As a Power Engineering Lead at Gridsight, you will play a hybrid role blending technical consulting and solution delivery. You'll be at the forefront of deploying and optimising our platform with utility customers - ensuring development and delivery of maximum value, while also advancing our thought leadership in the industry. This is a unique opportunity to join a rapidly scaling, venture backed company in the power industry. Role Overview You will play a pivotal role in accelerating Gridsight's expansion across the UK and Europe. Combining deep power engineering expertise with strong commercial acumen, you will drive pre sales engagement, support tender responses, and act as a trusted advisor to utilities and distribution network operators (DNOs/DSOs) as they adopt Gridsight's AI driven grid analytics platform. Key Responsibilities Advanced Power Engineering Expertise Serve as an in house subject matter expert on power distribution systems (distribution networks, LV/MV grid operation, grid modernisation) Provide technical leadership for customer teams transitioning to Gridsight powered workflows, ensuring implementations are robust, compliant, and designed for long term scalability Commercial and Technical Led Sales Play a central role in commercial discovery, helping identify utilities that can build strong internal cases for adopting Gridsight Develop and deliver compelling product demonstrations, technical workshops, and proof of concept engagements that clearly communicate the operational and commercial value of the Gridsight platform Support the commercial team in preparing bids, tenders, RFIs/RFPs, innovation funding applications, and partner proposals, ensuring high quality technical contributions Act as the technical authority on customer calls, influencing decision makers and helping progress opportunities through the sales pipeline Foster long term customer relationships by proactively monitoring platform usage, offering optimisation strategies, and ensuring high levels of satisfaction Implementation & Technical Onboarding Lead the end to end technical onboarding process for new utility customers, ensuring seamless deployment and configuration of Gridsight's platform Work closely with customers to understand their network characteristics, operational requirements, and compliance obligations, tailoring onboarding and workflow configurations accordingly Oversee data migration, integration with third party systems, and performance monitoring for smooth day to day operation Partner with sales, client success, product, and engineering to continually improve the platform implementation and customer onboarding process Collaborate with Product and Engineering teams to feed in UK/EU market requirements, influencing the roadmap and advocating for features that improve commercial competitiveness Advise customers on best practices for data management, engineering analytics, digital workflows, and the optimal use of AI driven insights Identify opportunities for additional value added services, expanded deployments, and product enhancements based on customer feedback and emerging regulatory/market trends Thought Leadership & Market Engagement Represent Gridsight at UK/EU industry groups, conferences, webinars, and technical forums, contributing to conversations around flexibility markets, LV visibility, orchestration, and AI in power systems Co develop and present case studies, white papers, and technical insights that position Gridsight as a leader in grid digitalisation and advanced analytics Act as a trusted advisor to senior stakeholders - from engineering managers to regulatory/strategy leaders - influencing grid modernisation strategies and articulating the commercial and operational benefits of Gridsight's solutions Qualifications Educational Background Bachelor's or Master's degree in Electrical Engineering, Power Systems, or a related field Experience 5 - 10 years of experience in power systems engineering, distribution planning, or a related field within utilities or energy technology Demonstrated success in project management within the utilities or energy sector Hands on experience with advanced power system modelling tools (e.g., PowerFactory, CYME, PSS/E) and cloud based SaaS technologies (AWS, Azure) is a plus Technical Skills Strong expertise in distribution system planning or DER integration, system integration, APIs, data management, and scripting languages (e.g., Python, SQL) for data processing Understanding of regulations and emerging trends in energy markets Knowledge of AI/ML applications in power systems is advantageous Soft Skills Exceptional communication and presentation skills, capable of communicating with both technical and non technical stakeholders Customer focused mindset with the ability to build and maintain strong client relationships Proven problem solving abilities and a self starter mentality, comfortable working in a fast paced startup environment Effective project management skills, with a track record of coordinating cross functional teams and ensuring on time, high quality deliverables What we offer Join a rapidly scaling venture backed company on the first floor, taking a founding team mindset to a new market for the business Highly competitive salary and equity package Flexible, hybrid working environment with a high performing, mission driven team Why This Role is Exciting This is your chance to directly impact the growth of a category defining, global company on the first floor. You'll shape the future of grid modernisation and resiliency, provide technical leadership, and help electricity utilities optimise their operations - all while being part of a dynamic, high growth team.
Apr 19, 2026
Full time
Gridsight is a rapidly growing Grid/CleanTech startup on a mission to accelerate global electrification and decarbonisation. We are building a vertical SaaS platform for electricity utilities, enabling them to modernise grid operations and unlock transformational capabilities such as dynamic operating envelopes and flexible interconnections. We raised our Series A funding from Airtree Ventures and Energy Transition Ventures, and are on track to 3x annual recurring revenue over 6 months in our lead up to Series B. If you're talented, hungry and ambitious, come join us on our mission. As a Power Engineering Lead at Gridsight, you will play a hybrid role blending technical consulting and solution delivery. You'll be at the forefront of deploying and optimising our platform with utility customers - ensuring development and delivery of maximum value, while also advancing our thought leadership in the industry. This is a unique opportunity to join a rapidly scaling, venture backed company in the power industry. Role Overview You will play a pivotal role in accelerating Gridsight's expansion across the UK and Europe. Combining deep power engineering expertise with strong commercial acumen, you will drive pre sales engagement, support tender responses, and act as a trusted advisor to utilities and distribution network operators (DNOs/DSOs) as they adopt Gridsight's AI driven grid analytics platform. Key Responsibilities Advanced Power Engineering Expertise Serve as an in house subject matter expert on power distribution systems (distribution networks, LV/MV grid operation, grid modernisation) Provide technical leadership for customer teams transitioning to Gridsight powered workflows, ensuring implementations are robust, compliant, and designed for long term scalability Commercial and Technical Led Sales Play a central role in commercial discovery, helping identify utilities that can build strong internal cases for adopting Gridsight Develop and deliver compelling product demonstrations, technical workshops, and proof of concept engagements that clearly communicate the operational and commercial value of the Gridsight platform Support the commercial team in preparing bids, tenders, RFIs/RFPs, innovation funding applications, and partner proposals, ensuring high quality technical contributions Act as the technical authority on customer calls, influencing decision makers and helping progress opportunities through the sales pipeline Foster long term customer relationships by proactively monitoring platform usage, offering optimisation strategies, and ensuring high levels of satisfaction Implementation & Technical Onboarding Lead the end to end technical onboarding process for new utility customers, ensuring seamless deployment and configuration of Gridsight's platform Work closely with customers to understand their network characteristics, operational requirements, and compliance obligations, tailoring onboarding and workflow configurations accordingly Oversee data migration, integration with third party systems, and performance monitoring for smooth day to day operation Partner with sales, client success, product, and engineering to continually improve the platform implementation and customer onboarding process Collaborate with Product and Engineering teams to feed in UK/EU market requirements, influencing the roadmap and advocating for features that improve commercial competitiveness Advise customers on best practices for data management, engineering analytics, digital workflows, and the optimal use of AI driven insights Identify opportunities for additional value added services, expanded deployments, and product enhancements based on customer feedback and emerging regulatory/market trends Thought Leadership & Market Engagement Represent Gridsight at UK/EU industry groups, conferences, webinars, and technical forums, contributing to conversations around flexibility markets, LV visibility, orchestration, and AI in power systems Co develop and present case studies, white papers, and technical insights that position Gridsight as a leader in grid digitalisation and advanced analytics Act as a trusted advisor to senior stakeholders - from engineering managers to regulatory/strategy leaders - influencing grid modernisation strategies and articulating the commercial and operational benefits of Gridsight's solutions Qualifications Educational Background Bachelor's or Master's degree in Electrical Engineering, Power Systems, or a related field Experience 5 - 10 years of experience in power systems engineering, distribution planning, or a related field within utilities or energy technology Demonstrated success in project management within the utilities or energy sector Hands on experience with advanced power system modelling tools (e.g., PowerFactory, CYME, PSS/E) and cloud based SaaS technologies (AWS, Azure) is a plus Technical Skills Strong expertise in distribution system planning or DER integration, system integration, APIs, data management, and scripting languages (e.g., Python, SQL) for data processing Understanding of regulations and emerging trends in energy markets Knowledge of AI/ML applications in power systems is advantageous Soft Skills Exceptional communication and presentation skills, capable of communicating with both technical and non technical stakeholders Customer focused mindset with the ability to build and maintain strong client relationships Proven problem solving abilities and a self starter mentality, comfortable working in a fast paced startup environment Effective project management skills, with a track record of coordinating cross functional teams and ensuring on time, high quality deliverables What we offer Join a rapidly scaling venture backed company on the first floor, taking a founding team mindset to a new market for the business Highly competitive salary and equity package Flexible, hybrid working environment with a high performing, mission driven team Why This Role is Exciting This is your chance to directly impact the growth of a category defining, global company on the first floor. You'll shape the future of grid modernisation and resiliency, provide technical leadership, and help electricity utilities optimise their operations - all while being part of a dynamic, high growth team.
Configuration Suite Manager Location: Kidderminster Salary: £30,000 - £35,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 30th April 2026 As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The Role The Configuration Suite Manager is accountable for leading and overseeing the Device Configuration and Commissioning department, managing the throughput of approximately 150,000 devices annually. This role is responsible for ensuring operational efficiency, maintaining the highest quality standards, and driving continuous improvement initiatives that foster innovation, deliver cost savings, and enhance overall service excellence. Key Responsibilities: Competencies & Behaviours: Team Leadership: Manage, coach, provide clear direction and develop a team of , fostering accountability, collaboration, and continuous growth. Operations Management: Oversee device configuration, commissioning, and QA (laptops, desktops, tablets, phones, servers, printers), ensuring throughput and service levels are met. Quality & Compliance: Set and monitor quality standards, conduct audits, and ensure adherence to customer and regulatory requirements. Process Improvement: Drive efficiency, cost savings, and scalability through automation, tools, and workflow enhancements. Lead initiatives to scale operations, supporting with device volumes. Stakeholder Engagement: Report on performance, risks, and opportunities to leadership, manage escalations, and support new service launches. Resource Planning: Allocate staff and resources effectively, balancing demand, cost efficiency, and service delivery. Skills and Qualifications Performance & KPIs: Deliver high throughput, on-time device configuration and shipping; achieve 98% first time-right quality rates; improve cost efficiency and staff performance. Decision-Making: Approve day-to-day operational changes, process improvements, and tooling adoption within budget; escalate major budgetary or contractual matters. Collaboration: Partner with internal teams (Head of Service, Technology Lead, QA, Logistics, Procurement, IT Ops) and manage external relationships with customers and vendors. Compliance & Security: Ensure adherence to ISO27001, Cyber Essentials Plus, GDPR, and customer-specific security standards; maintain audit readiness. Future Development: Lead cross-site service standardisation, contribute to strategic innovation projects, and progress towards senior leadership opportunities Experienced leader with proven success managing large-scale IT configuration or technical operations teams. Strong people management skills, ideally with experience developing younger or less experienced teams. Skilled in operational planning, process management, and high-volume device handling. Knowledgeable in IT hardware configuration, quality assurance, and compliance standards. Analytical and data-driven, with the ability to interpret KPIs and implement meaningful improvements. Strong communication and stakeholder management abilities, with a customer-focused mindset. Familiarity with ITIL, Lean, or Six Sigma methodologies is an advantage. Benefits Opportunity to progress to Head of Service Operations or wider leadership roles. Staff discount, online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Apr 19, 2026
Full time
Configuration Suite Manager Location: Kidderminster Salary: £30,000 - £35,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 30th April 2026 As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The Role The Configuration Suite Manager is accountable for leading and overseeing the Device Configuration and Commissioning department, managing the throughput of approximately 150,000 devices annually. This role is responsible for ensuring operational efficiency, maintaining the highest quality standards, and driving continuous improvement initiatives that foster innovation, deliver cost savings, and enhance overall service excellence. Key Responsibilities: Competencies & Behaviours: Team Leadership: Manage, coach, provide clear direction and develop a team of , fostering accountability, collaboration, and continuous growth. Operations Management: Oversee device configuration, commissioning, and QA (laptops, desktops, tablets, phones, servers, printers), ensuring throughput and service levels are met. Quality & Compliance: Set and monitor quality standards, conduct audits, and ensure adherence to customer and regulatory requirements. Process Improvement: Drive efficiency, cost savings, and scalability through automation, tools, and workflow enhancements. Lead initiatives to scale operations, supporting with device volumes. Stakeholder Engagement: Report on performance, risks, and opportunities to leadership, manage escalations, and support new service launches. Resource Planning: Allocate staff and resources effectively, balancing demand, cost efficiency, and service delivery. Skills and Qualifications Performance & KPIs: Deliver high throughput, on-time device configuration and shipping; achieve 98% first time-right quality rates; improve cost efficiency and staff performance. Decision-Making: Approve day-to-day operational changes, process improvements, and tooling adoption within budget; escalate major budgetary or contractual matters. Collaboration: Partner with internal teams (Head of Service, Technology Lead, QA, Logistics, Procurement, IT Ops) and manage external relationships with customers and vendors. Compliance & Security: Ensure adherence to ISO27001, Cyber Essentials Plus, GDPR, and customer-specific security standards; maintain audit readiness. Future Development: Lead cross-site service standardisation, contribute to strategic innovation projects, and progress towards senior leadership opportunities Experienced leader with proven success managing large-scale IT configuration or technical operations teams. Strong people management skills, ideally with experience developing younger or less experienced teams. Skilled in operational planning, process management, and high-volume device handling. Knowledgeable in IT hardware configuration, quality assurance, and compliance standards. Analytical and data-driven, with the ability to interpret KPIs and implement meaningful improvements. Strong communication and stakeholder management abilities, with a customer-focused mindset. Familiarity with ITIL, Lean, or Six Sigma methodologies is an advantage. Benefits Opportunity to progress to Head of Service Operations or wider leadership roles. Staff discount, online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Job Title: Assistant Operations Manager - BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders You'll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people You will drive excellent quality ensuring good customer outcomes If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you'll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You'll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We'll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making Maintaining an effective training and accreditation plan Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We're looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you'll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You'll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You'll also need: Minimum 3 years' experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role. End to End Complaint handling experience Identifying RCA complaints types and actioning possible solutions to reduce said complaints An understanding of our products, processes and relevant banking systems A background of working with risk and compliance
Apr 19, 2026
Full time
Job Title: Assistant Operations Manager - BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders You'll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people You will drive excellent quality ensuring good customer outcomes If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you'll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You'll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We'll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making Maintaining an effective training and accreditation plan Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We're looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you'll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You'll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You'll also need: Minimum 3 years' experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role. End to End Complaint handling experience Identifying RCA complaints types and actioning possible solutions to reduce said complaints An understanding of our products, processes and relevant banking systems A background of working with risk and compliance
Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we'll give you the freedom to explore your potential - and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you'll have the tools and support to take the next step - and the one after that. Our doors are open As a Graduate Management Trainee, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that's both inclusive and that inspires diversity of thought. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information Regardless of your socio-economic background, university attended, subject studied, and degree attained, we will always look at how you perform against our competencies and will judge you on that alone. In accordance with current government guidelines, we are unable to offer sponsorship for this role as the role does not appear on the Home Office list of RQF Level 6 roles approved for sponsorship under the Skilled Worker system. Please let us know about any accommodations you may need to participate in our recruitment process. Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed. This job posting is for applications within the following location: Northern Ireland
Apr 19, 2026
Full time
Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we'll give you the freedom to explore your potential - and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you'll have the tools and support to take the next step - and the one after that. Our doors are open As a Graduate Management Trainee, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that's both inclusive and that inspires diversity of thought. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information Regardless of your socio-economic background, university attended, subject studied, and degree attained, we will always look at how you perform against our competencies and will judge you on that alone. In accordance with current government guidelines, we are unable to offer sponsorship for this role as the role does not appear on the Home Office list of RQF Level 6 roles approved for sponsorship under the Skilled Worker system. Please let us know about any accommodations you may need to participate in our recruitment process. Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed. This job posting is for applications within the following location: Northern Ireland
A local authority is seeking an Interim HR Operations Manager for a 52-week contract to provide senior operational leadership across HR services. The role focuses on stabilizing the Pay & Reward function during an organizational transition. Candidates should have significant HR Operations leadership experience, strong expertise in Pay & Reward, and the ability to influence senior stakeholders. This position offers a hybrid working model with 2-3 days office-based work in Taunton.
Apr 19, 2026
Full time
A local authority is seeking an Interim HR Operations Manager for a 52-week contract to provide senior operational leadership across HR services. The role focuses on stabilizing the Pay & Reward function during an organizational transition. Candidates should have significant HR Operations leadership experience, strong expertise in Pay & Reward, and the ability to influence senior stakeholders. This position offers a hybrid working model with 2-3 days office-based work in Taunton.
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can do attitude with a contagious enthusiasm for Pandora product and core values A well presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
Apr 19, 2026
Full time
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can do attitude with a contagious enthusiasm for Pandora product and core values A well presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
Premier Recruitment Group is working in partnership with a well established and international organisation in Rainham, Essex to recruit a Safety, Health and Environment Manager to join their team. This is an exciting, full-time and permanent role. Salary: 55,000- 65,000.00 per annum Car allowance: 5,280.00 per annum Bonus: Company's non-contractual discretionary performance related annual bonus. Target amount 5% upon successful completion of a 6-month probationary period. Purpose of job: The role of Safety, Health and Environment (SHE) Manager will be responsible for the aspects of the company listed in responsibilities, ensuring that each element is well managed, understood and reported both within the organisation and to outside interested parties. Key areas of responsibility: Whilst each manager maintains accountability for safety within their specific area of responsibility the SHE Manager will keep abreast of legislation, auditing of safety systems and general risk management and support others in compliance. H&S reporting is a large task that needs to be led by a suitably qualified and impartial person to allow departmental managers to focus on day-to-day issues and developments of teams and processes: Ensure all regulations are complied with through robust safety management systems e.g., PUWER, Working at Height, Confined space, Legionella, DSEAR, Fire safety, Pressure Vessels, Manual Handling etc. Main point of contact for regulatory authorities, HSE, Fire Authority etc. Ensure all Staff including self are trained to meet all HSE requirements. Run H&S Meetings for Company and individual site, ensuring all actions are completed. Own Risk Assessment programme and carry out risk assessments with assistance from site staff. Ensure that all accidents, incidents, serious near misses and hazards are duly investigated and the appropriate corrective actions implemented. Co-ordinate Accident reporting and any liaison with regulatory authorities. Ensure that all RIDDORs are reported to the HSE where required. Ensure Insurance company requirements are complied with including Written Scheme and be main point of contact for H&S related compliance. Audit safety management systems to ensure compliance in all areas of the business, ensuring and assisting with completion of all remedial actions. Liaise with Managers in Operations and Head office functional areas to ensure their compliance with H&S requirements Assist staff in all areas with regular review of Safe Working Practices Support the delivery of safety related capital projects as required. Person specification and experience: Commercially aware of Manufacturing background FMCG or similar Experience in the food manufacturing industry, or demonstrable experience of managing similar risks (e.g. PUWER, DSEAR, COSHH, Manual Handling etc.) NEBOSH Diploma, preferably with membership of a relevant professional body (e.g. IOSH/IEMA). Ideally chartered status or working towards. 5 years + in a safety management role or role which carried responsibility for SHE at a senior level. Good team player and can demonstrate why this should be important for a role such as this. Capability to communicate at all levels Proficient in the use of Microsoft Excel, Word and Power-point. Flexible in terms of hours to be worked to ensure that the role can influence and lead a safety culture across a 24/7 operational site. A good depth of knowledge across the key elements of safety legislation covering the main hazards on site. A pragmatic yet structured approach to day-to-day leadership on SHE matters but a desire and ability to improve systems and ensure best practice amongst individuals. A knowledge of environmental improvements and the commercial aspect around this such ESOS/CCL Experience and understanding of Sustainability targets such as Net Zero/Waste Reporting Experience of developing and maintaining Safety Management Systems and Environmental Management Systems in line with the ISO45001 and ISO14001 frameworks respectively. Experience of working with external authorities / bodies such as the HSE, EHO, etc. Experience with training and mentoring others. Knowledge and experience in environmental permitting would be advantageous. If you are interested please apply or contact Tom Kurczab at Premier Recruitment Group. INDTKJOBS
Apr 19, 2026
Full time
Premier Recruitment Group is working in partnership with a well established and international organisation in Rainham, Essex to recruit a Safety, Health and Environment Manager to join their team. This is an exciting, full-time and permanent role. Salary: 55,000- 65,000.00 per annum Car allowance: 5,280.00 per annum Bonus: Company's non-contractual discretionary performance related annual bonus. Target amount 5% upon successful completion of a 6-month probationary period. Purpose of job: The role of Safety, Health and Environment (SHE) Manager will be responsible for the aspects of the company listed in responsibilities, ensuring that each element is well managed, understood and reported both within the organisation and to outside interested parties. Key areas of responsibility: Whilst each manager maintains accountability for safety within their specific area of responsibility the SHE Manager will keep abreast of legislation, auditing of safety systems and general risk management and support others in compliance. H&S reporting is a large task that needs to be led by a suitably qualified and impartial person to allow departmental managers to focus on day-to-day issues and developments of teams and processes: Ensure all regulations are complied with through robust safety management systems e.g., PUWER, Working at Height, Confined space, Legionella, DSEAR, Fire safety, Pressure Vessels, Manual Handling etc. Main point of contact for regulatory authorities, HSE, Fire Authority etc. Ensure all Staff including self are trained to meet all HSE requirements. Run H&S Meetings for Company and individual site, ensuring all actions are completed. Own Risk Assessment programme and carry out risk assessments with assistance from site staff. Ensure that all accidents, incidents, serious near misses and hazards are duly investigated and the appropriate corrective actions implemented. Co-ordinate Accident reporting and any liaison with regulatory authorities. Ensure that all RIDDORs are reported to the HSE where required. Ensure Insurance company requirements are complied with including Written Scheme and be main point of contact for H&S related compliance. Audit safety management systems to ensure compliance in all areas of the business, ensuring and assisting with completion of all remedial actions. Liaise with Managers in Operations and Head office functional areas to ensure their compliance with H&S requirements Assist staff in all areas with regular review of Safe Working Practices Support the delivery of safety related capital projects as required. Person specification and experience: Commercially aware of Manufacturing background FMCG or similar Experience in the food manufacturing industry, or demonstrable experience of managing similar risks (e.g. PUWER, DSEAR, COSHH, Manual Handling etc.) NEBOSH Diploma, preferably with membership of a relevant professional body (e.g. IOSH/IEMA). Ideally chartered status or working towards. 5 years + in a safety management role or role which carried responsibility for SHE at a senior level. Good team player and can demonstrate why this should be important for a role such as this. Capability to communicate at all levels Proficient in the use of Microsoft Excel, Word and Power-point. Flexible in terms of hours to be worked to ensure that the role can influence and lead a safety culture across a 24/7 operational site. A good depth of knowledge across the key elements of safety legislation covering the main hazards on site. A pragmatic yet structured approach to day-to-day leadership on SHE matters but a desire and ability to improve systems and ensure best practice amongst individuals. A knowledge of environmental improvements and the commercial aspect around this such ESOS/CCL Experience and understanding of Sustainability targets such as Net Zero/Waste Reporting Experience of developing and maintaining Safety Management Systems and Environmental Management Systems in line with the ISO45001 and ISO14001 frameworks respectively. Experience of working with external authorities / bodies such as the HSE, EHO, etc. Experience with training and mentoring others. Knowledge and experience in environmental permitting would be advantageous. If you are interested please apply or contact Tom Kurczab at Premier Recruitment Group. INDTKJOBS
Role: Senior Contract and Account Manager - 3PL Logistics. Company: Leading Global 3PL Contract Logistics Provider. Location: Lutterworth, Leicestershire (LE17). Salary & Benefits: 55,000 - 60,000 + Bonus, Holidays & Package. The Company Loom Talent are proud to have been exclusively appointed to lead the hiring strategy for a new site start up in Lutterworth. Our client, a leading global 3PL contract logistics provider are actively needing to source a full leadership and management structure for a prestigious existing customer. This role will be responsible for the hiring of some 50 Managers for the facility in a timely fashion with a go-live fast approaching. Operating within a dedicated customer facility in excess of 600,000 sq. ft. working largely to a 4 on 4 off shift pattern with a projected headcount of 1,000 in peak periods. The Role The Senior Contract and Account Manager - 3PL Logistics role will play a critical role in designing, maintaining and leading all site based activity across what will be a key UK DC operation in Lutterworth, Leicestershire. This position is a truly exciting opportunity for an experienced logistics professional to be at the forefront of a rapidly expanding organisation. Key Responsibilities Reporting Line: Reporting to the Site General Manager. Client Relationships: Build and maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction. Commercial Responsibility & Budget Management: Support the development and management of the operational site budget in excess of + 40m, ensuring financial objectives are tracked & achieved while maintaining service & quality. Performance Metrics: Continue to monitor and report on the sites approach to KPI's, whilst ensuring new site standardisation. Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice. Process Optimisation: Support the wider site on continuously evaluating and improving operational processes to enhance efficiency, quality, and cost-effectiveness. Innovation: Support the business appetite in time to drive innovation, Automation & Robotics along with the adoption of new technologies to improve operational efficiency and customer satisfaction. Supplier Relationships: Play a key / lead role in managing the UK commercial customer relationship, along with key suppliers and third-party service providers to ensure timely and cost-effective services. The Candidate The successful candidate for the Senior Contract and Account Manager - 3PL Logistics opportunity will have the following skills and experiences: A Logistics Distribution and Supply Chain Background - Essential. A minimum of 3+ years Contract Manager or Account Manager experience - Essential. Proven within 3PL Warehousing - Advantageous. Exposure to a successful & sizeable start up operations - Advantageous. Previous exposure to medium - large sized DC operations, with a revenue generation in excess of + 20m - Essential. Have worked in a customer facing, highly demanding environment previously - Essential . Strong leadership and team management skills, with a track record of developing high-performing teams - Essential. Prior commercial knowledge of the UK logistics and warehousing market - Essential. An individual truly excited by large scale growth challenges - Essential. Commutable to Lutterworth area 4-5 x days per week - Essential. T he Package Salary - 55,000 to 60,000. Company Bonus Scheme. 25 Days + 8 Bank Holidays. 5% Matched Pension Contributions. Annual Salary Life Assurance. Plus, additional company benefits.
Apr 19, 2026
Full time
Role: Senior Contract and Account Manager - 3PL Logistics. Company: Leading Global 3PL Contract Logistics Provider. Location: Lutterworth, Leicestershire (LE17). Salary & Benefits: 55,000 - 60,000 + Bonus, Holidays & Package. The Company Loom Talent are proud to have been exclusively appointed to lead the hiring strategy for a new site start up in Lutterworth. Our client, a leading global 3PL contract logistics provider are actively needing to source a full leadership and management structure for a prestigious existing customer. This role will be responsible for the hiring of some 50 Managers for the facility in a timely fashion with a go-live fast approaching. Operating within a dedicated customer facility in excess of 600,000 sq. ft. working largely to a 4 on 4 off shift pattern with a projected headcount of 1,000 in peak periods. The Role The Senior Contract and Account Manager - 3PL Logistics role will play a critical role in designing, maintaining and leading all site based activity across what will be a key UK DC operation in Lutterworth, Leicestershire. This position is a truly exciting opportunity for an experienced logistics professional to be at the forefront of a rapidly expanding organisation. Key Responsibilities Reporting Line: Reporting to the Site General Manager. Client Relationships: Build and maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction. Commercial Responsibility & Budget Management: Support the development and management of the operational site budget in excess of + 40m, ensuring financial objectives are tracked & achieved while maintaining service & quality. Performance Metrics: Continue to monitor and report on the sites approach to KPI's, whilst ensuring new site standardisation. Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice. Process Optimisation: Support the wider site on continuously evaluating and improving operational processes to enhance efficiency, quality, and cost-effectiveness. Innovation: Support the business appetite in time to drive innovation, Automation & Robotics along with the adoption of new technologies to improve operational efficiency and customer satisfaction. Supplier Relationships: Play a key / lead role in managing the UK commercial customer relationship, along with key suppliers and third-party service providers to ensure timely and cost-effective services. The Candidate The successful candidate for the Senior Contract and Account Manager - 3PL Logistics opportunity will have the following skills and experiences: A Logistics Distribution and Supply Chain Background - Essential. A minimum of 3+ years Contract Manager or Account Manager experience - Essential. Proven within 3PL Warehousing - Advantageous. Exposure to a successful & sizeable start up operations - Advantageous. Previous exposure to medium - large sized DC operations, with a revenue generation in excess of + 20m - Essential. Have worked in a customer facing, highly demanding environment previously - Essential . Strong leadership and team management skills, with a track record of developing high-performing teams - Essential. Prior commercial knowledge of the UK logistics and warehousing market - Essential. An individual truly excited by large scale growth challenges - Essential. Commutable to Lutterworth area 4-5 x days per week - Essential. T he Package Salary - 55,000 to 60,000. Company Bonus Scheme. 25 Days + 8 Bank Holidays. 5% Matched Pension Contributions. Annual Salary Life Assurance. Plus, additional company benefits.
Assistant Manager - Build-to-Rent Location: Salford Salary: 30,000 - 35,000 Hours: 45 hours per week Contract: Full-time, Permanent The Opportunity I'm currently working with a well-established and growing operator within the Build-to-Rent and living sectors who are looking to appoint an Assistant Manager for one of their flagship residential developments in MediaCity. This is a fantastic opportunity for someone looking to step into (or further develop within) the BTR space, joining a collaborative on-site team and gaining exposure across operations, leasing, resident experience, and compliance. You'll play a key role in supporting the day-to-day running of a modern, amenity-led building, while helping to create a vibrant and engaging resident community. The Role Working closely with senior on-site leadership, you will support the overall performance of the building, ensuring a high standard of service delivery and operational excellence. This is a hands-on, varied position where no two days are the same-ideal for someone who enjoys both front-of-house interaction and behind-the-scenes coordination. Key Responsibilities Supporting the full resident journey, from initial enquiry through to move-in and ongoing tenancy Assisting with leasing activity, including viewings and converting enquiries Acting as a key point of contact for residents, delivering a high level of customer service Coordinating day-to-day operations to ensure smooth running of the building Supporting rent collection, invoicing, and basic financial administration Assisting with health & safety compliance and maintaining accurate records Working alongside maintenance teams to manage PPM and reactive works Supporting resident engagement initiatives, including events and community-building activities Assisting with social media and marketing initiatives to drive occupancy and engagement Supporting efficient move-in and move-out processes About You Experience in property, Build-to-Rent, PBSA, hospitality, or a similar customer-focused environment Strong customer service skills with a resident-first mindset Highly organised with the ability to manage multiple priorities Confident communicator, both face-to-face and in writing Proactive, hands-on, and solutions-focused A team player with a strong sense of ownership and accountability Basic understanding of financial processes (rent collection, invoicing, etc.) is beneficial Competent with Microsoft Office (Word, Excel, Outlook) Why Apply? Opportunity to join a growing and reputable operator within the living sector Exposure to all aspects of BTR operations and resident experience Clear scope for progression and career development Work within a modern, amenity-rich residential environment Be part of building a genuine community, not just managing a building
Apr 19, 2026
Full time
Assistant Manager - Build-to-Rent Location: Salford Salary: 30,000 - 35,000 Hours: 45 hours per week Contract: Full-time, Permanent The Opportunity I'm currently working with a well-established and growing operator within the Build-to-Rent and living sectors who are looking to appoint an Assistant Manager for one of their flagship residential developments in MediaCity. This is a fantastic opportunity for someone looking to step into (or further develop within) the BTR space, joining a collaborative on-site team and gaining exposure across operations, leasing, resident experience, and compliance. You'll play a key role in supporting the day-to-day running of a modern, amenity-led building, while helping to create a vibrant and engaging resident community. The Role Working closely with senior on-site leadership, you will support the overall performance of the building, ensuring a high standard of service delivery and operational excellence. This is a hands-on, varied position where no two days are the same-ideal for someone who enjoys both front-of-house interaction and behind-the-scenes coordination. Key Responsibilities Supporting the full resident journey, from initial enquiry through to move-in and ongoing tenancy Assisting with leasing activity, including viewings and converting enquiries Acting as a key point of contact for residents, delivering a high level of customer service Coordinating day-to-day operations to ensure smooth running of the building Supporting rent collection, invoicing, and basic financial administration Assisting with health & safety compliance and maintaining accurate records Working alongside maintenance teams to manage PPM and reactive works Supporting resident engagement initiatives, including events and community-building activities Assisting with social media and marketing initiatives to drive occupancy and engagement Supporting efficient move-in and move-out processes About You Experience in property, Build-to-Rent, PBSA, hospitality, or a similar customer-focused environment Strong customer service skills with a resident-first mindset Highly organised with the ability to manage multiple priorities Confident communicator, both face-to-face and in writing Proactive, hands-on, and solutions-focused A team player with a strong sense of ownership and accountability Basic understanding of financial processes (rent collection, invoicing, etc.) is beneficial Competent with Microsoft Office (Word, Excel, Outlook) Why Apply? Opportunity to join a growing and reputable operator within the living sector Exposure to all aspects of BTR operations and resident experience Clear scope for progression and career development Work within a modern, amenity-rich residential environment Be part of building a genuine community, not just managing a building
A leading construction firm in Newport is seeking an experienced Site Manager to oversee operations and manage teams. You will be responsible for implementing health & safety protocols, conducting inspections, and managing subcontractors. The ideal candidate will have experience in the construction industry, hold a current SMSTS accreditation, and possess a valid driving license as travel between sites is necessary. This role also offers a competitive salary and various employee perks.
Apr 19, 2026
Full time
A leading construction firm in Newport is seeking an experienced Site Manager to oversee operations and manage teams. You will be responsible for implementing health & safety protocols, conducting inspections, and managing subcontractors. The ideal candidate will have experience in the construction industry, hold a current SMSTS accreditation, and possess a valid driving license as travel between sites is necessary. This role also offers a competitive salary and various employee perks.
Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
Apr 19, 2026
Full time
Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
HR Operations Manager Are you ready to make a real impact in an inspiring environment? This is a varied, fast-paced, and hands-on role, and an exciting opportunity to grow your career while working in a renowned, historic setting that values tradition and excellence. HR Operations Manager Responsibilities This position will involve, but will not be limited to: Managing the day-to-day transactional HR operations, including recruitment, onboarding, and employee relations to ensure effective support for staff and academic colleagues. Leading a team of two HR professionals, offering guidance, mentorship, and fostering a collaborative work environment. Handling complex employee relations issues such as discipline, grievance and sickness absence, ensuring compliance with UK employment law. Supporting the Head of HR on key strategic projects, including policy development and process management. Advising managers on HR policies, employment legislation, and effective workforce planning to contribute to the long-term objectives. Ensuring HR processes are efficient and fit for purpose, promoting continuous improvement across the team. HR Operations Manager Rewards Competitive salary of £50,(Apply online only) - £55,(Apply online only) per annum 37.5-hour working week, Monday to Friday, with flexible hours to suit your needs 38 days' holiday inclusive of bank holidays Pension scheme to support your future Private medical insurance for peace of mind Electric car scheme promoting sustainability Free meals when on duty Onsite parking available nearby, making commuting easier The Company Our client is a prestigious organisation, known for its outstanding achievements and its vibrant academic community, whilst also valuing tradition and innovation. With a commitment to excellence, diversity, and sustainability, they offer a supportive environment where staff can develop their careers and contribute to a world-class institution. HR Operations Manager Experience Essentials Proven experience in HR management or senior HR roles, ideally within academia, public sector, or large organisations Strong understanding of UK employment legislation and employee relations management Experience managing or mentoring HR teams Excellent communication, influencing, and conflict resolution skills Ability to adapt quickly in a fast-paced environment and manage multiple priorities effectively Location Based in Central Oxford, this role offers excellent transport links and nearby parking. Please note this is a fully office-based role. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Apr 18, 2026
Full time
HR Operations Manager Are you ready to make a real impact in an inspiring environment? This is a varied, fast-paced, and hands-on role, and an exciting opportunity to grow your career while working in a renowned, historic setting that values tradition and excellence. HR Operations Manager Responsibilities This position will involve, but will not be limited to: Managing the day-to-day transactional HR operations, including recruitment, onboarding, and employee relations to ensure effective support for staff and academic colleagues. Leading a team of two HR professionals, offering guidance, mentorship, and fostering a collaborative work environment. Handling complex employee relations issues such as discipline, grievance and sickness absence, ensuring compliance with UK employment law. Supporting the Head of HR on key strategic projects, including policy development and process management. Advising managers on HR policies, employment legislation, and effective workforce planning to contribute to the long-term objectives. Ensuring HR processes are efficient and fit for purpose, promoting continuous improvement across the team. HR Operations Manager Rewards Competitive salary of £50,(Apply online only) - £55,(Apply online only) per annum 37.5-hour working week, Monday to Friday, with flexible hours to suit your needs 38 days' holiday inclusive of bank holidays Pension scheme to support your future Private medical insurance for peace of mind Electric car scheme promoting sustainability Free meals when on duty Onsite parking available nearby, making commuting easier The Company Our client is a prestigious organisation, known for its outstanding achievements and its vibrant academic community, whilst also valuing tradition and innovation. With a commitment to excellence, diversity, and sustainability, they offer a supportive environment where staff can develop their careers and contribute to a world-class institution. HR Operations Manager Experience Essentials Proven experience in HR management or senior HR roles, ideally within academia, public sector, or large organisations Strong understanding of UK employment legislation and employee relations management Experience managing or mentoring HR teams Excellent communication, influencing, and conflict resolution skills Ability to adapt quickly in a fast-paced environment and manage multiple priorities effectively Location Based in Central Oxford, this role offers excellent transport links and nearby parking. Please note this is a fully office-based role. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Duty Manager - Battersea We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place! Benefits Career progression and learning opportunities Contracted hours with the opportunity to increase your earnings by personal training A stunning work environment Holiday, pension and your birthday off! A great social calendar, we love to get together as a team and have fun boosting our friendly and supportive environment About Us Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host; A Gym with unrivalled top of the range equipment, a stunning Swimming Pool with a Sauna/ Spa, an extensive Group Exercise programme, Personal Training, Beauty Therapy rooms, areas for relaxation and wider wellbeing services. We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast-growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too. Your role The job of Duty Manager is to support the Club Manager in delivering a 5 experience for the residents, guests and external contractors at the development. The role entails a blend of operational, fitness and customer service duties. Operational: Opening or closing the facility overseeing the day to day running of the facility including, health and safety checks, pool testing, ensuring exceptional brand standards are being met Fitness: Taking customers through fitness assessments, prescribe exercise programmes, instruct group exercise classes and pick up interest for personal training to instruct when off shift Customer service: Being the first point of contact for all enquiries, delivering exemplary levels of customer service, answering telephone calls and emails. Our customers are typically high net worth individuals, within the estate you also work with their management team and your colleagues within the leisure team, lots of relationships to balance and the need to ensure you're always at your best and exceeding expectations! This unique hybrid position of Duty Manager / Personal Trainer offers two stable career pathways, one is leisure management and the other is to have a really successful PT client base - both equally as available from this position! We are currently able to offer a Full time 40 hour and a Part Time 32 hour contract per week for this position. You must be able to work a range of shift patterns including early starts, late finishes, over both weekdays and weekends. Qualifications and Experience A fitness qualification (minimum level 2) Two years fitness industry experience and ideally in a 5-star or luxury environment Swimming pool or pool plant operations experience Good written and verbal communication skills The ability to use Microsoft Word and Excel to a good standard RLSS Emergency Responder qualified or willing to undertake Most importantly, you will need all the traits that make you destined for greatness! We want future managers so you will need to be a good communicator, a good organiser, someone with resilience, someone willing to learn. If this sounds of interest, please apply today!
Apr 18, 2026
Full time
Duty Manager - Battersea We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place! Benefits Career progression and learning opportunities Contracted hours with the opportunity to increase your earnings by personal training A stunning work environment Holiday, pension and your birthday off! A great social calendar, we love to get together as a team and have fun boosting our friendly and supportive environment About Us Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host; A Gym with unrivalled top of the range equipment, a stunning Swimming Pool with a Sauna/ Spa, an extensive Group Exercise programme, Personal Training, Beauty Therapy rooms, areas for relaxation and wider wellbeing services. We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast-growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too. Your role The job of Duty Manager is to support the Club Manager in delivering a 5 experience for the residents, guests and external contractors at the development. The role entails a blend of operational, fitness and customer service duties. Operational: Opening or closing the facility overseeing the day to day running of the facility including, health and safety checks, pool testing, ensuring exceptional brand standards are being met Fitness: Taking customers through fitness assessments, prescribe exercise programmes, instruct group exercise classes and pick up interest for personal training to instruct when off shift Customer service: Being the first point of contact for all enquiries, delivering exemplary levels of customer service, answering telephone calls and emails. Our customers are typically high net worth individuals, within the estate you also work with their management team and your colleagues within the leisure team, lots of relationships to balance and the need to ensure you're always at your best and exceeding expectations! This unique hybrid position of Duty Manager / Personal Trainer offers two stable career pathways, one is leisure management and the other is to have a really successful PT client base - both equally as available from this position! We are currently able to offer a Full time 40 hour and a Part Time 32 hour contract per week for this position. You must be able to work a range of shift patterns including early starts, late finishes, over both weekdays and weekends. Qualifications and Experience A fitness qualification (minimum level 2) Two years fitness industry experience and ideally in a 5-star or luxury environment Swimming pool or pool plant operations experience Good written and verbal communication skills The ability to use Microsoft Word and Excel to a good standard RLSS Emergency Responder qualified or willing to undertake Most importantly, you will need all the traits that make you destined for greatness! We want future managers so you will need to be a good communicator, a good organiser, someone with resilience, someone willing to learn. If this sounds of interest, please apply today!
Job Title: Assistant Operations Manager - BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders You'll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people You will drive excellent quality ensuring good customer outcomes If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you'll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You'll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We'll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making Maintaining an effective training and accreditation plan Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We're looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you'll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You'll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You'll also need: Minimum 3 years' experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role. End to End Complaint handling experience Identifying RCA complaints types and actioning possible solutions to reduce said complaints An understanding of our products, processes and relevant banking systems A background of working with risk and compliance
Apr 18, 2026
Full time
Job Title: Assistant Operations Manager - BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders You'll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people You will drive excellent quality ensuring good customer outcomes If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you'll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You'll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We'll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making Maintaining an effective training and accreditation plan Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We're looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you'll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You'll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You'll also need: Minimum 3 years' experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role. End to End Complaint handling experience Identifying RCA complaints types and actioning possible solutions to reduce said complaints An understanding of our products, processes and relevant banking systems A background of working with risk and compliance
Contract Civic Recruitment Limited United Kingdom Posted On 19/03/2026 Job Information Work Experience 4-5 years Human Resources City Woolley Province Somerset Postal Code BA1 Job Description 52 weeks contract role with a Local Authority Job Summary: Interim HR Operations Manager for Somerset Council providing senior operational leadership across HR services. Focused on stabilising, developing, and embedding the Pay & Reward function during organisational transition. Responsible for ensuring high-quality HR service delivery, strengthening governance, and leading continuous improvement across HR Operations. Plays a key role in preparing the organisation for the Total Pay & Reward Programme while maintaining strong BAU performance. Key Duties/Accountabilities (Sample): Provide senior operational leadership across HR Operations, ensuring a consistent, customer-focused service. Lead continuous improvement initiatives to streamline HR processes and enhance efficiency. Manage and develop the Pay & Reward team, ensuring high performance and service delivery. Oversee job evaluation processes, ensuring fairness, consistency, and compliance. Lead reward, benefits, and recognition strategies to support attraction and retention. Manage establishment control frameworks, ensuring strong governance, accurate data, and reporting. Support development and implementation of HR policies, particularly within Reward and Operations. Provide expert HR advice to senior stakeholders on complex operational and organisational issues. Build strong relationships with HR Business Partners, senior leaders, Trade Unions, and stakeholders. Support digital transformation and modernisation of HR systems and processes. Ensure compliance with employment legislation, council policies, and best practice. Lead, coach, and develop team members, fostering a culture of accountability and continuous improvement. Skills/Experience: Significant experience in HR Operations leadership, ideally within local government or public sector. Strong expertise in Pay & Reward, Compensation & Benefits, and job evaluation methodologies. Proven experience managing HR teams and developing staff capability. Experience leading HR operational improvement or transformation initiatives. Strong knowledge of HR policies, employment law, and governance frameworks. Ability to influence and advise senior stakeholders, including Directors and Trade Unions. Experience in establishment management, workforce planning, and HR data/reporting. Strong communication and stakeholder engagement skills. Experience implementing quality assurance and performance frameworks. CIPD qualification (or equivalent) and evidence of continuous professional development. Experience within unionised environments and public sector settings (desirable). Additional Information: Location: The Crescent, Taunton (Hybrid - 2-3 days office-based).
Apr 18, 2026
Full time
Contract Civic Recruitment Limited United Kingdom Posted On 19/03/2026 Job Information Work Experience 4-5 years Human Resources City Woolley Province Somerset Postal Code BA1 Job Description 52 weeks contract role with a Local Authority Job Summary: Interim HR Operations Manager for Somerset Council providing senior operational leadership across HR services. Focused on stabilising, developing, and embedding the Pay & Reward function during organisational transition. Responsible for ensuring high-quality HR service delivery, strengthening governance, and leading continuous improvement across HR Operations. Plays a key role in preparing the organisation for the Total Pay & Reward Programme while maintaining strong BAU performance. Key Duties/Accountabilities (Sample): Provide senior operational leadership across HR Operations, ensuring a consistent, customer-focused service. Lead continuous improvement initiatives to streamline HR processes and enhance efficiency. Manage and develop the Pay & Reward team, ensuring high performance and service delivery. Oversee job evaluation processes, ensuring fairness, consistency, and compliance. Lead reward, benefits, and recognition strategies to support attraction and retention. Manage establishment control frameworks, ensuring strong governance, accurate data, and reporting. Support development and implementation of HR policies, particularly within Reward and Operations. Provide expert HR advice to senior stakeholders on complex operational and organisational issues. Build strong relationships with HR Business Partners, senior leaders, Trade Unions, and stakeholders. Support digital transformation and modernisation of HR systems and processes. Ensure compliance with employment legislation, council policies, and best practice. Lead, coach, and develop team members, fostering a culture of accountability and continuous improvement. Skills/Experience: Significant experience in HR Operations leadership, ideally within local government or public sector. Strong expertise in Pay & Reward, Compensation & Benefits, and job evaluation methodologies. Proven experience managing HR teams and developing staff capability. Experience leading HR operational improvement or transformation initiatives. Strong knowledge of HR policies, employment law, and governance frameworks. Ability to influence and advise senior stakeholders, including Directors and Trade Unions. Experience in establishment management, workforce planning, and HR data/reporting. Strong communication and stakeholder engagement skills. Experience implementing quality assurance and performance frameworks. CIPD qualification (or equivalent) and evidence of continuous professional development. Experience within unionised environments and public sector settings (desirable). Additional Information: Location: The Crescent, Taunton (Hybrid - 2-3 days office-based).
Primary Location :BIGGLESWADE, United KingdomAt Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture.We design customised savoury solutions for our clients operating in the food industry, food service, butchery and nutrition markets. With sustainability at the heart of our business model, we aim to produce food that is good in every sense of the word: delicious, nourishing, affordable, sustainable and convenient.Solina is a fast-growing business, with around 50 production sites and R&D laboratories present in more than 19 countries mainly in Europe and North America.By constantly rethinking culinary solutions, we make food matter for people and the planet . If you're ready for a new adventure in a dynamic, expanding, passionate, international company, join us !We are looking for an experienced Group Supplier Quality Assurance Manager to define and lead our vendor quality and food safety strategy across Europe and North America .In this pivotal role, you will shape how we work with suppliers at Group level, ensuring robust quality, food safety, regulatory compliance, and responsible sourcing , while actively supporting major procurement and digital transformation initiatives . You will play a key role in enabling supplier consolidation, complexity reduction, supply continuity, and long term resilience.As a member of the Group Quality Leadership Team and reporting to the Group Quality Director , you will act as a senior partner to Procurement, Sustainability, Operations, R&D, Regulatory Affairs, and external vendors. You will lead the evolution towards a risk based, value driven supplier governance model , supporting business growth, M&A integration, and increasing regulatory and customer expectations. Your responsibilities will include: Defining and deploying the Group Supplier Quality Assurance strategy aligned with our overaal Quality, Food Safety, Procurement, and ESG ambitions Establishing clear Group policies, standards, and governance frameworks for vendor approval, monitoring, escalation, and performance Acting as Quality & Food Safety lead for procurement transformation programs, ensuring supplier changes are robustly assessed Leading vendor risk management , crisis preparedness, and incident response related to supplier quality, food safety, or supply continuity Driving continuous improvement and performance management with strategic and preferred suppliers Building and leading the Group Supplier Quality community , strengthening capabilities across regionsThis is a highly visible role combining strategy, execution, leadership, and influence in a complex, international environment. Candidate's profile We are looking for a senior quality leader with strong credibility in multinational, matrix organisations. Master's degree in Food Science, Quality, or a related field 15+ years of experience in Quality roles within food, ingredients, or FMCG Proven experience at senior management in an international organisation Strong background in supplier audits, risk management, and food safety standards (BRCGS, IFS, FSSC 22000) Solid understanding of regulatory requirements and emerging EU regulations , as well as sustainability frameworks Demonstrated experience with vendor consolidation, harmonisation, dual sourcing, and change programmes Experience working across Europe and North America is a strong asset Strategic mindset combined with strong execution capability Excellent influencing skills, particularly in procurement driven environments, collaborative, pragmatic, and partnership oriented mindset Ability to balance standardization with pragmatic regional adaptation Strong leadership presence and credibility with senior stakeholder, proven crisis leadership and change management skills Location The preferred location is one of the following Solina sites: Biggleswade (UK), Bolingbrook (USA), Malmö (Sweden), or Eastvale (USA). The role involves frequent travel within Europe and North America. We are open to talents of all backgrounds. Our recruitment process is based on competences, and we openly welcome all candidates of all types according to our DEI Commitment Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Apr 18, 2026
Full time
Primary Location :BIGGLESWADE, United KingdomAt Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture.We design customised savoury solutions for our clients operating in the food industry, food service, butchery and nutrition markets. With sustainability at the heart of our business model, we aim to produce food that is good in every sense of the word: delicious, nourishing, affordable, sustainable and convenient.Solina is a fast-growing business, with around 50 production sites and R&D laboratories present in more than 19 countries mainly in Europe and North America.By constantly rethinking culinary solutions, we make food matter for people and the planet . If you're ready for a new adventure in a dynamic, expanding, passionate, international company, join us !We are looking for an experienced Group Supplier Quality Assurance Manager to define and lead our vendor quality and food safety strategy across Europe and North America .In this pivotal role, you will shape how we work with suppliers at Group level, ensuring robust quality, food safety, regulatory compliance, and responsible sourcing , while actively supporting major procurement and digital transformation initiatives . You will play a key role in enabling supplier consolidation, complexity reduction, supply continuity, and long term resilience.As a member of the Group Quality Leadership Team and reporting to the Group Quality Director , you will act as a senior partner to Procurement, Sustainability, Operations, R&D, Regulatory Affairs, and external vendors. You will lead the evolution towards a risk based, value driven supplier governance model , supporting business growth, M&A integration, and increasing regulatory and customer expectations. Your responsibilities will include: Defining and deploying the Group Supplier Quality Assurance strategy aligned with our overaal Quality, Food Safety, Procurement, and ESG ambitions Establishing clear Group policies, standards, and governance frameworks for vendor approval, monitoring, escalation, and performance Acting as Quality & Food Safety lead for procurement transformation programs, ensuring supplier changes are robustly assessed Leading vendor risk management , crisis preparedness, and incident response related to supplier quality, food safety, or supply continuity Driving continuous improvement and performance management with strategic and preferred suppliers Building and leading the Group Supplier Quality community , strengthening capabilities across regionsThis is a highly visible role combining strategy, execution, leadership, and influence in a complex, international environment. Candidate's profile We are looking for a senior quality leader with strong credibility in multinational, matrix organisations. Master's degree in Food Science, Quality, or a related field 15+ years of experience in Quality roles within food, ingredients, or FMCG Proven experience at senior management in an international organisation Strong background in supplier audits, risk management, and food safety standards (BRCGS, IFS, FSSC 22000) Solid understanding of regulatory requirements and emerging EU regulations , as well as sustainability frameworks Demonstrated experience with vendor consolidation, harmonisation, dual sourcing, and change programmes Experience working across Europe and North America is a strong asset Strategic mindset combined with strong execution capability Excellent influencing skills, particularly in procurement driven environments, collaborative, pragmatic, and partnership oriented mindset Ability to balance standardization with pragmatic regional adaptation Strong leadership presence and credibility with senior stakeholder, proven crisis leadership and change management skills Location The preferred location is one of the following Solina sites: Biggleswade (UK), Bolingbrook (USA), Malmö (Sweden), or Eastvale (USA). The role involves frequent travel within Europe and North America. We are open to talents of all backgrounds. Our recruitment process is based on competences, and we openly welcome all candidates of all types according to our DEI Commitment Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Role Overview A senior leadership position is available within a technology operations function for an individual with strong experience in incident and service disruption management. The role involves overseeing a team responsible for handling critical service events on a continuous (24/7) basis within a centralised operational setting click apply for full job details
Apr 18, 2026
Full time
Role Overview A senior leadership position is available within a technology operations function for an individual with strong experience in incident and service disruption management. The role involves overseeing a team responsible for handling critical service events on a continuous (24/7) basis within a centralised operational setting click apply for full job details
We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity You'll be stepping into an established team to provide technical guidance and leadership. Alongside leading a small team of engineers, you'll play a key role in: Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands-on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands-on environment Someone confident enough to challenge, but pragmatic in approach A people-focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi-site environments Exposure to Azure services Logic Apps / Data Factory, or low/no-code tooling This role is part of an on-call rota which is currently 1 in 10 for P1 incidents This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Apr 18, 2026
Full time
We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity You'll be stepping into an established team to provide technical guidance and leadership. Alongside leading a small team of engineers, you'll play a key role in: Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands-on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands-on environment Someone confident enough to challenge, but pragmatic in approach A people-focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi-site environments Exposure to Azure services Logic Apps / Data Factory, or low/no-code tooling This role is part of an on-call rota which is currently 1 in 10 for P1 incidents This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together - all with the goal of making people happy through heartfelt hospitality. How we say thank you! Celebrate your birthday with an extra paid holiday. Build your future with a company that invests in your training and development. Take the time you need to rest and recharge with 25 days holiday + bank holidays Enjoy 50% off food at any of our Inns • Relax with a stay at any of our Inns during January, February, and March for just £1. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round. Experience a spontaneous trip away with £50 on same day bookings It's not just for you-your loved ones can enjoy 15% off bed and breakfast too! 24/7 confidential support is always there when you need it with our Employee Assistance Programme Contribute to a company that gives back through our Give-inn back scheme Join an award-winning team recognised as the Best Pub Employer at the Publican Awards. Enjoy the optional benefit of employee accommodation. The Wordsworth Inn in Grasmere is preparing to open its doors, and we're looking for an exceptional General Manager to help shape its future from day one. With 55 bedrooms, 196 internal covers and 148 external covers, this is a substantial, food-led operation with serious ambition, perfectly positioned in the heart of Grasmere. As General Manager, you'll play a pivotal role in bringing the business to life, setting standards, building a passionate team, and creating an experience that guests return to time and time again. If you love the buzz of a new opening, lead from the front, and take pride in running a commercially successful business with genuine, heartfelt hospitality at its core, we'd love to hear from you. You'll Fit Right Inn As General Manager, you'll bring your enthusiasm and expertise in food and hospitality to lead the team and ensure every guest feels truly cared for. Working in a fast-paced environment, you'll need to stay calm under pressure, juggling multiple priorities while maintaining a clear focus on exceptional guest experiences and the commercial success of the business. You'll work closely with your Regional Operations Director, managing the senior team of assistant managers, head chef, and head housekeeper, while embodying our ICG values. In this role, you will be accountable for the planning, budgeting, and cost control in line with agreed budgets, building and nurturing the team to meet our high standards. You'll thrive in a dynamic setting, ensuring that guest satisfaction levels are met even during the busiest times. Guests should always receive the best possible experience from both you and your team. This includes reviewing and implementing business procedures, overseeing financial budgets, and taking care of company expenditure and bills. Your understanding of P&L accounts and labour planning will be key to driving success. Leading by example, you'll inspire and motivate the team, creating a supportive and inclusive environment where everyone thrives. From hiring and training to mentoring employees, you'll foster a culture of growth and development. The role also includes responding to guest needs during the night and occasionally staying on-site to ensure a seamless guest experience, all while demonstrating calm professionalism, even in high pressure situations. If you're passionate about food and hospitality, have a talent for leadership, and are excited to shape a new team, culture, and guest experience from the ground up, we think you'll fit right inn About You You're highly motivated, ambitious, and committed to creating exceptional experiences for our guests from day one. You are an experienced leader in the food and hospitality industry, comfortable managing a multi departmental operation on a large scale. Demonstrates your clarity, confidence, and decisiveness. You lead by example, staying hands on when needed while empowering your team to deliver their best work. You inspire, motivate and develop teams, fostering a culture of excellence and collaboration. You hold a Personal Licence and understand the operational and compliance requirements of running a hospitality business. You have the drive and experience to help shape a new operation into a thriving success. Your values align with ours. This role comes with the optional benefit of employee accommodation. Compensation: To be discussed
Apr 18, 2026
Full time
What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together - all with the goal of making people happy through heartfelt hospitality. How we say thank you! Celebrate your birthday with an extra paid holiday. Build your future with a company that invests in your training and development. Take the time you need to rest and recharge with 25 days holiday + bank holidays Enjoy 50% off food at any of our Inns • Relax with a stay at any of our Inns during January, February, and March for just £1. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round. Experience a spontaneous trip away with £50 on same day bookings It's not just for you-your loved ones can enjoy 15% off bed and breakfast too! 24/7 confidential support is always there when you need it with our Employee Assistance Programme Contribute to a company that gives back through our Give-inn back scheme Join an award-winning team recognised as the Best Pub Employer at the Publican Awards. Enjoy the optional benefit of employee accommodation. The Wordsworth Inn in Grasmere is preparing to open its doors, and we're looking for an exceptional General Manager to help shape its future from day one. With 55 bedrooms, 196 internal covers and 148 external covers, this is a substantial, food-led operation with serious ambition, perfectly positioned in the heart of Grasmere. As General Manager, you'll play a pivotal role in bringing the business to life, setting standards, building a passionate team, and creating an experience that guests return to time and time again. If you love the buzz of a new opening, lead from the front, and take pride in running a commercially successful business with genuine, heartfelt hospitality at its core, we'd love to hear from you. You'll Fit Right Inn As General Manager, you'll bring your enthusiasm and expertise in food and hospitality to lead the team and ensure every guest feels truly cared for. Working in a fast-paced environment, you'll need to stay calm under pressure, juggling multiple priorities while maintaining a clear focus on exceptional guest experiences and the commercial success of the business. You'll work closely with your Regional Operations Director, managing the senior team of assistant managers, head chef, and head housekeeper, while embodying our ICG values. In this role, you will be accountable for the planning, budgeting, and cost control in line with agreed budgets, building and nurturing the team to meet our high standards. You'll thrive in a dynamic setting, ensuring that guest satisfaction levels are met even during the busiest times. Guests should always receive the best possible experience from both you and your team. This includes reviewing and implementing business procedures, overseeing financial budgets, and taking care of company expenditure and bills. Your understanding of P&L accounts and labour planning will be key to driving success. Leading by example, you'll inspire and motivate the team, creating a supportive and inclusive environment where everyone thrives. From hiring and training to mentoring employees, you'll foster a culture of growth and development. The role also includes responding to guest needs during the night and occasionally staying on-site to ensure a seamless guest experience, all while demonstrating calm professionalism, even in high pressure situations. If you're passionate about food and hospitality, have a talent for leadership, and are excited to shape a new team, culture, and guest experience from the ground up, we think you'll fit right inn About You You're highly motivated, ambitious, and committed to creating exceptional experiences for our guests from day one. You are an experienced leader in the food and hospitality industry, comfortable managing a multi departmental operation on a large scale. Demonstrates your clarity, confidence, and decisiveness. You lead by example, staying hands on when needed while empowering your team to deliver their best work. You inspire, motivate and develop teams, fostering a culture of excellence and collaboration. You hold a Personal Licence and understand the operational and compliance requirements of running a hospitality business. You have the drive and experience to help shape a new operation into a thriving success. Your values align with ours. This role comes with the optional benefit of employee accommodation. Compensation: To be discussed
Senior Commercial Manager Location: North East RegionContract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom's North East Business Unit has an exciting opportunity for a Senior Commercial Manager to lead commercial operations across a portfolio of civil and electrical framework projects, delivering more than £50m of annual turnover. Working with major DNO clients, the Business Unit delivers multiple concurrent programmes of high-volume, low-value works where framework experience, commercial governance and strong leadership are essential.This role forms part of both the Regional Senior Leadership Team and the Divisional Commercial Leadership Team. Some of the key deliverables in this role will include: Provide commercial leadership, ensuring compliance with Freedom's health and safety and governance standards. Manage commercial performance across multiple frameworks, ensuring objectives are met at team, regional and divisional levels. Oversee commercial rigour across all contracts, including cost management and compliance with Group operating procedures. Lead commercial contract reviews, including T&Cs evaluation, risk assessment and mitigation strategies for bids. Ensure all supply chain contracts are appropriate, compliant and commercially robust. Produce cash flow forecasts, monthly forecasting and CVRs in line with business tempo. Measure completed works, manage compensation events and support monthly project reviews. Attend client progress meetings and prepare commercial reports for the Regional Director. Manage applications, invoicing, debt recovery and post-audit activities. Lead, coach and develop commercial staff across the Business Unit. Work closely with operational teams to meet monthly financial targets and support continuous improvement. What We're Looking For: Essential: Significant experience in a senior commercial or quantity surveying role. Experience in civil and high-voltage electrical projects. Strong framework management experience (high-volume/low-value). Comprehensive understanding of NEC contracts and commercial governance. Strong financial acumen, including forecasting, CVRs and cost control. Desirable: MRICS or similar professional commercial qualification. Relevant degree or equivalent (e.g., Quantity Surveying, Commercial Management). Experience in DNO or electricity industry organisations. CDM awareness. Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 18, 2026
Full time
Senior Commercial Manager Location: North East RegionContract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom's North East Business Unit has an exciting opportunity for a Senior Commercial Manager to lead commercial operations across a portfolio of civil and electrical framework projects, delivering more than £50m of annual turnover. Working with major DNO clients, the Business Unit delivers multiple concurrent programmes of high-volume, low-value works where framework experience, commercial governance and strong leadership are essential.This role forms part of both the Regional Senior Leadership Team and the Divisional Commercial Leadership Team. Some of the key deliverables in this role will include: Provide commercial leadership, ensuring compliance with Freedom's health and safety and governance standards. Manage commercial performance across multiple frameworks, ensuring objectives are met at team, regional and divisional levels. Oversee commercial rigour across all contracts, including cost management and compliance with Group operating procedures. Lead commercial contract reviews, including T&Cs evaluation, risk assessment and mitigation strategies for bids. Ensure all supply chain contracts are appropriate, compliant and commercially robust. Produce cash flow forecasts, monthly forecasting and CVRs in line with business tempo. Measure completed works, manage compensation events and support monthly project reviews. Attend client progress meetings and prepare commercial reports for the Regional Director. Manage applications, invoicing, debt recovery and post-audit activities. Lead, coach and develop commercial staff across the Business Unit. Work closely with operational teams to meet monthly financial targets and support continuous improvement. What We're Looking For: Essential: Significant experience in a senior commercial or quantity surveying role. Experience in civil and high-voltage electrical projects. Strong framework management experience (high-volume/low-value). Comprehensive understanding of NEC contracts and commercial governance. Strong financial acumen, including forecasting, CVRs and cost control. Desirable: MRICS or similar professional commercial qualification. Relevant degree or equivalent (e.g., Quantity Surveying, Commercial Management). Experience in DNO or electricity industry organisations. CDM awareness. Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
