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Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK

For additional information, please review . About Engineering Excellence (EE) Engineering Excellence (EE) enables Citi engineers to do their best work by providing modern tools, platforms, and practices that enhance productivity, technical capability, and cross team collaboration. EE partners closely with the CTO organization to deliver people centric, high impact engineering solutions that raise the overall technical bar across Citi.Citi's ability to deliver our full potential is dependent upon our people. EE exists to attract, develop, inspire, and retain technology talent who thrive in an inclusive and engaging culture. Our efforts focus on three core areas: Boost engineer productivity Engage, equip, and empower engineers with tools and resources to work more efficiently, innovate faster, and deliver impactful outcomes. Empower engineers to advance their technical careers Through the Engineering Excellence Talent Development Framework (E1-E4) and Tech Fellows , EE provides engineers with structured pathways to develop technical and non technical skills, gain recognition for their contributions, and participate in a culture of continuous learning and collaboration. Foster strategic collaboration EE creates opportunities for engineers across Citi's global technology organizations to connect, share knowledge, and contribute to strategic solutions that shape Citi's future and collective success. The Role We are seeking an experienced Senior Engineering Manager to lead the delivery of high impact Engineering Excellence platforms, with a strong emphasis on Generative AI, modern engineering practices, and scalable software delivery. This role blends hands on technical leadership with building and developing a high performing engineering team across Belfast and Pune.You will be responsible for setting the engineering direction across Citi's Technology organization, contribute directly to solution design and delivery, and ensure that EE's products meet the needs of engineers and senior technology stakeholders across the firm. Key Responsibilities Design and deliver EE's core engineering platforms , including: + AI Metrics Dashboard tracking adoption and value of AI tools + CTO Tech Radar and its integration into Citi Assist + Citi Tech Conference website and future EE web properties + Additional EE applications aligned to strategic engineering uplift Build and lead a high performing engineering team (Belfast & Pune), hiring 5 engineers across DevOps, UX, and full stack development. Provide technical leadership and hands-on architectural guidance across all EE initiatives. Translate emerging AI and engineering practices into scalable, production ready enterprise solutions , ensuring security, stability, and effective evaluation/guard railing. Collaborate with senior stakeholders (EMT 1/2) to understand strategic needs and deliver solutions that drive meaningful engineering outcomes. Champion engineering excellence , ensuring high standards in quality, testing, reliability, and developer experience. Required Experience & Skills Technical Expertise Engineering Lead or Software Engineering Manager experience delivering large scale systems. Proficiency in Python, Java, TypeScript/JavaScript, or Go . Experience deploying LLM / GenAI systems to production with a focus on evaluation, safety, monitoring. Strong background in distributed systems, microservices, SQL/NoSQL, and DevSecOps. Experience with cloud platforms (AWS, GCP, Azure) and tooling (Docker, Kubernetes, Terraform, Helm). Familiarity with frameworks such as Spring (AI/Boot/Core), Flask, LangChain, LangGraph, ADK , MLFlow, and orchestrators like N8N . Experience with React and modern UI frameworks (Gradio, Streamlit). Understanding of REST/WebSocket APIs , CI/CD pipelines, and messaging systems (Kafka, JMS/MQ). Leadership & Delivery Proven ability to build, coach, and scale engineering teams. Strong communication and stakeholder management skills. Ability to lead in evolving, fast-moving environments. Collaborative mindset with strong problem solving and decision making skills. Ability to pass a senior engineering assessment (e.g., Karat). Ideal Candidate Profile You are a technically versatile engineering leader who stays hands on while building exceptional teams. You can navigate ambiguity, communicate clearly, and translate complex technical concepts into actionable direction. You bring an inclusive leadership style, a passion for engineering quality, and the ability to drive meaningful improvements to how engineers work across Citi. Job Family Group: Technology Job Family: Systems & Engineering Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.

Job Title: SeniorNew Product Introduction Manager Function: Manufacturing Duration: Permanent Hours : Full Time (37 hours per week) Location(s): Glenrothes or Livingston Security Clearance Requirements: Baseline. - Must be eligible to work in the UK without sponsorship. Why join Raytheon Raytheon UK is a powerhouse in defence and aerospace, where innovation meets impact. As a key partner to the UK government and global customers, we tackle the toughest challenges across land, sea, air, space, and cyberspace. Beyond cutting-edge defence solutions, we lead the way in digital training transformation for both military and commercial clients. At Raytheon UK, you will work with pioneering technology, collaborate with top industry experts, and be part of a dynamic team that fuels your growth. Whether you're looking to push boundaries, develop your skills, or make a real-world impact, your future starts here. Strategic Leadership : Direct a cross-functional team of manufacturing and process engineers to design and industrialise new electronic products, from initial design concept (RFQ) through to full production handover. Lifecycle Management : Lead products through formal stage-gate processes (e.g., AS9145, APQP) from initial bid and concept to production handover. Design for Excellence (DfX) : Champion Design for Manufacturability (DfM), Testability (DfT), and Cost (DfC) to ensure designs are robust and cost-effective. Risk Mitigation : Manage Manufacturing Readiness Levels (MRL) and conduct Failure Mode and Effects Analysis (FMEA) to identify and resolve production risks early. Supply Chain Integration : Collaborate with procurement and external suppliers to ensure component availability and manufacturing capability. Risk Mitigation : Proactively identify and resolve technical or supply chain risks using PFMEA and root-cause analysis (RCCA). Technical Reporting : Establish project baselines for cost, schedule, and quality, providing regular updates to senior leadership and customers. Cost & Schedule Control : Establish and monitor project baselines for cost, schedule, and scope, frequently reporting progress to senior stakeholders. Process Development : Drive the creation of manufacturing plans, work instructions, tooling, and fixture requirements. Cross-Functional Coordination : Align diverse departments-including R&D, Quality, Supply Chain, and Operations-to achieve successful launch goals. Manufacturing Readiness : Oversee Manufacturing Readiness Level (MRL) assessments and maturation plans to ensure production lines are capable and stable. Gate Review Management : Chair and manage NPI Gate processes, Design Gate reviews, and Production Readiness Reviews. Experience : Significant experience in a manufacturing environment, with at least 2-3 years in a leadership or management capacity. Sector Expertise : Proven track record in a highly regulated environment, such as Aerospace (AS9100/9102), Defence, or Space. Standards Knowledge : Expertise in industry-specific standards such as AS9100 , AS9145 (APQP/PPAP), and J-STD-001 . Security Clearance : Ability to obtain and maintain national security vetting (e.g., UK SC or US Secret clearance) is often mandatory. Project Management : Proficiency in project management tools (e.g., MS Project, Smartsheet) and methodologies (PMP or PRINCE2 certification is highly desirable). Security Clearance : Ability to obtain and maintain national security clearance (e.g., SC or Secret clearance) is a standard requirement for defence-related roles. Electronics Expertise : Deep understanding of PCBA (Printed Circuit Board Assembly), SMT (Surface Mount Technology), and microelectronics assembly processes. Methodologies : Proficiency in Lean Manufacturing, Six Sigma, and project management frameworks such as PRINCE2 or PMP . Systems Proficiency : Skilled in using ERP/MRP tools (e.g., SAP, Oracle) and PLM software for configuration control and BOM management. Testing & Quality : Deep understanding of PFMEA, Root Cause Analysis (RCCA), and automated test equipment (ATE) for electro-mechanical systems. Analytical Ability : Strong data-driven decision-making skills to optimise cycle times and reduce unit production costs. Design for Excellence (DfX) : Deep understanding of Design for Manufacturability (DfM) and Design to Unit Production Cost (DTUPC). Technical Interpretation : Ability to interpret complex drawings, Bill of Materials (BOMs), and GD&T specifications. Advanced Manufacturing : Knowledge of CNC machining, automation, special processes (e.g., heat treating, welding), or electronics assembly (SMT/CCA). Education : A Bachelor's or Master's degree in Electrical , Electronic , or Manufacturing Engineering . Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary). 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year

Sr Mgr, SAP SuccessFactors EC and Platform (EMEA) The Senior Manager of SAP SuccessFactors EC and Platform plays a pivotal role in the strategic direction and development of our SAP SuccessFactors Core HR solution with a focus on best practices, optimization, global scalability and team development. This is a hands on role that directs the Employee Central module product lifecycle, and drives the design, optimization and day to day of the entire SAP SuccessFactors HCM Platform. The Senior Manager is responsible for a global team to drive initiatives as well as perform platform maintenance and compliance activities aligned to technology standards and best practices. This includes the SuccessFactors instance and Release Management strategy, internal and external audits, Role Based Permissions, SAP product releases, and project delivery. Close partnership with Finance, HR and Payroll is required to scale processes, reduce manual work and align initiatives to business imperatives. Job Responsibilities Lead a global team of remote staff to administer and ensure compliance for the SAP SuccessFactors Platform and SuccessFactors Core HR module across 40+ countries Configure, maintain, and support Employee Central and the integration to EC Payroll Support system upgrades for Platform, EC and Joule Troubleshoot complex system issues and partner with vendors as needed Develop and drive the rollout and ongoing use of AI enabled capabilities Lead as well as assist with audit and compliance related reporting and associated controls Global Role Based Permissions maintenance, audit and governance across the Platform Partner with internal stakeholders to lead HR technology delivery of initiatives through hybrid agile software delivery lifecycle Operational focus on support ticket management inquiries and issues to ensure they are resolved in a timely manner while keeping stakeholders informed SuccessFactors Instance and Release Management Vendor management of partners delivering support and project initiatives Provide technical expertise and leadership in the design, development, and maintenance of EC and Time Off solutions for global stakeholders Champion a user centric approach to development, ensuring that Employee Central is intuitive Collaborate with other technical and project teams to ensure smooth integration of SAP SuccessFactors Employee Central data with internal and external systems Partner with the HR functional owners and internal stakeholders to drive technology solutions that improve HR processes and simplify the user experience Ensure SAP SuccessFactors Employee Central is accurately configured and locally compliant Monitor trends in Employee Central and the "Hire to Retire" processes, recommending and implementing improvements to the user experience Skills and Qualifications 8+ years of system administration leading the implementation, release management and administration of SuccessFactors Employee Central configuration in a global environment 3+ years of proven experience in a leadership role with a global footprint of SuccessFactors, managing of a globally diverse work from home staff Ability to drive consensus, and inspire a shared vision for SAP SuccessFactors product exploitation and user adoption globally Experience with the integration of EC Payroll, DRM, Onboarding 2.0, Joule and BTP Proven experience designing and implementing SuccessFactors Core HR business requirements Deep domain knowledge in the SuccessFactors Employee Central module and Core HR system processes Strong analytical skills, with the ability to translate complex business requirements into actionable SAP SuccessFactors Employee Central product features, specifications and timelines Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and influence decision making Proven ability to thrive in a fast paced, dynamic environment, with a proactive and results driven mindset Experience with agile development methodologies, software development lifecycle (SDLC), and project management best practices Sharp interpersonal and communication skills to effectively build relationships, influence and drive decision making Solid understanding of HRIS and global Core HR best practices Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent work related experience SAP SuccessFactors Administration Certification in Employee Central or willingness to obtain such certification SAP SuccessFactors Administration Certification in Onboarding 2.0 or willingness to obtain such certification About Us Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for of the world's leading and digital first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. The Global HRIS team manages an application portfolio dedicated to Foundever HR Global systems. Part of IT, the organization is responsible for a global scope of services that includes HR Application Management, HR Integration, Automation & Analytics, HR Project Delivery and Vendor Management. SAP SuccessFactors is the global HR technology platform for Foundever and supports global processes across Core HR, Talent Development, Talent Acquisition and Payroll. The Global HRIS team is responsible for delivering and sustaining a common, scalable and efficient technology stack for employees in more than 40 countries. The Global EC and Platform team is focused on the strategy, innovation, implementation and support of Foundever's SAP SuccessFactors tenants and global Core HR system processes. Fundamentally, this team is guided in purpose to ensure it meets the needs of our workforce as the central hub for employee data globally. The team is responsible for the administration of the Employee Central module, Role Based Permissions, instance and release management across the SuccessFactors platform for more than 40 countries including compliance with internal and local regulations.

AFECO is an engineering services provider, delivering high quality process and MEICA design and installation projects predominantly across the South of England and Midlands for the water industry. We have excellent inhouse engineering teams capable of delivering all stages of the project cycle, from concept through to commissioning, with a strong focus on process led innovative and robust yet appropriate solutions. We have a portfolio of varied projects covering both wastewater and clean water projects for planned and reactive projects. Due to the expansion of our team, we are currently recruiting for an Administrative Assistant to work within our multi-disciplinary teams. This is a great opportunity for enthusiastic individuals who fit in with our company values and are keen to develop in a forward-thinking organisation Job Description Role Purpose To manage all on-site construction, installation, and commissioning activities for water and wastewater infrastructure projects. The Site Manager ensures safe, compliant, and efficient site operations while delivering projects to the required quality, programme, and budget. The role involves coordination of subcontractors, suppliers, and internal engineering teams to ensure successful project outcomes. Key Responsibilities Lead daily site operations for construction, mechanical, electrical, and ICA installation works. Manage site teams, subcontractors, and suppliers to ensure safe and efficient delivery. Conduct daily briefings, toolbox talks, and site coordination meetings. Maintain a strong safety culture and ensure adherence to company and client standards. Health, Safety, Environment & Quality (HSEQ) Ensure full compliance with CDM Regulations, site safety plans, RAMS, and permit-to-work systems. Carry out site inspections, safety audits, and incident/near-miss reporting. Implement environmental controls relating to water industry works (pollution prevention, drainage, waste handling). Ensure quality of work meets specifications, drawings, and regulatory standards. Supervise civil, mechanical, electrical, and ICA works associated with water/wastewater treatment plants, pipelines, pumping stations, and process upgrades. Ensure construction is carried outin accordance withapproved designs, drawings, and schedules. Coordinate site surveys, temporary works, lifting operations, and commissioning activities. Manage material deliveries, plant usage,logistics, and site readiness. Programme, Cost & Progress Management Track and report progress against programme milestones and adjust plans asrequired. Monitor productivity and resource utilisation. Assistwith cost control, variations, procurement needs, and forecasting. Ensuretimelycompletion of project documentation, daily reports, and site records. Stakeholder Coordination Act as the main site contact for clients, project managers, consultants, and regulatory bodies. Communicate site issues, risks, and progress updates clearly and promptly. Coordinate with multidisciplinary teams (civil, mechanical, electrical, ICA, commissioning). Support community and environmental liaison where work affects public areas Qualifications Essential Qualifications & Experience Significant experienceas a Site Manager or Senior Site Supervisor in the water, wastewater, utilities, or civil engineering sector. Strong understanding of water industry construction activities, including treatment process equipment, pipework installation, pumping systems, and MEICA integration. Proven experience managing subcontractors and multi-disciplinary teams. Good knowledge of H&S regulations, CDM 2015, and quality control. Proficiencyin reading drawings, schedules, RAMS, and technical documentation. Full UK driving licence. Desirable Qualifications SMSTS (Site Management Safety Training Scheme). CSCS Gold/Black Card. IOSH Managing Safely or NEBOSH Certificate. EUSR/SHEA Water card. Confined Space training. Experience with NEC contract environments. Background in MEICA or civil engineering beneficial. Strong leadership and communication skills. Excellent organisational and planning ability. Ability toidentifyrisks and proactively implement mitigation measures. Confident decision-making and problem-solving abilities. Good IT skills (MS Project, site management software, reporting tools). Resilient, calm under pressure, and adaptable to changing site conditions. Working Conditions Primarily site-based at water/wastewater treatment works, pipeline routes, or pumping stations. Work may involve outdoor environments, confined spaces, operational plant areas, and varied weather conditions. Occasional extended hours or weekend work may berequiredbased on project needs. PPE and strict adherence to safety procedures are mandatory. Salary and benefits Life insurance Benefits portal Company pension Additional Information At AFECO, we value our employee's and encourage and support them to development themselves and their career through training and progression. We offer the opportunity to work on a range of project types and size in the water sector including our own internally developed products and solutions. We are a privately owned business with a friendly and open culture and are dedicated to creating andmaintainingand workforce that is highly skilled and motivated. As a Company we are committed to equal opportunities for all and do not discriminate on the grounds of race, religion or belief, sexual orientation, gender reassignment, marital or civil partner status, sex,disabilityor age.

The Role and the Department The role will act as the deputy for, and assist, the IS Senior Manager (Integrations) to deliver effective integration solutions to the University, and sits within the wider Information Services (IS) collection of teams, which underpin the delivery of customer focused information systems and services. Specifically, the post holder will: Assist the IS Senior Manager (Integrations) in the line management and professional development of a high performing Integrations team, monitoring workload, team performance and proactively ensuring, delivery outcomes align with approved prioritisation schedules. Support academic and professional departments in understanding their data custodian responsibilities and help make strategic decisions to further the adoption of centralised data models. Assist in the design and implementation of software integration solutions across the university's enterprise applications, evaluating existing components or systems to determine integration requirements and ensuring final solutions meet organisational architecture principals. Develop test cases and new methods to accelerate the integration task, as well as documenting integration processes for different stakeholders. Support ongoing maintenance and enhancement of the university's integration environments. Development and implementation of automation scripts, for operational and analytical improvements. Lead the deployment of software builds and integration, developing and testing automation scripts using automation and troubleshooting in cases of failure. Work closely with Professional Support and Academic departments to support and identify requirements or improvements for integration.

London, England, United Kingdom Founded in 2016 and headquartered in Munich, enmacc is a high growth scale-up with a diverse team of over 100 professionals. We're passionate about energy, technology, and building something that makes a real impact. If you are looking for an entrepreneurial environment where your work directly contributes to a more sustainable and digital energy future, we invite you to submit your application below. YOUR MISSION We are looking for an experienced and visionary Chief Product Officer (CPO) to lead and evolve our product strategy through leveraging AI, driving innovation, streamlining and simplifying internal collaboration, and leading our exceptional user experiences. You will be a key member of our senior leadership team, reporting directly to the CEO and collaborating with our board. As the Chief Product Officer (CPO), you will lead the product strategy and implementation, from discovery to launch and beyond, ensuring our platform remains at the forefront of the industry. You will collaborate closely with our engineering and customer-facing teams to meet market demands and customer needs. Join our innovative and ambitious team of talented, international enmaccians to not only shape but transform the energy industry! LOCATION London, with a hybrid setup of approximately 2-3 days per week in the office. Regular travel to Munich is required. RESPONSIBILITIES/ WHAT YOU'LL DO Develop and articulate a clear product vision aligned with the company's overall mission and long-term business objectives. This includes building the largest network of traders, driving the democratisation of trading, and integrating our platform for pre-/post-trade services. Define the product roadmap and strategy, taking into consideration market trends, competitive analysis, customer needs and feedback. Identify and evaluate growth opportunities (e.g. professional trading, new regions, and green/environmental commodities) and new market segments to expand the product offerings. Product Development and Execution Lead and strategise the entire product lifecycle from discovery to launch and beyond, ensuring timely delivery and high-quality output. Drive cross-functional collaboration with the CRO, CTO and engineering teams to be at the forefront of innovation and emerging technologies to create user-friendly solutions that exceed customer expectations. Foster agile methodologies to achieve efficient and iterative product releases. Ensuring regulatory compliance of the product and adherence to data protection regulations. Customer-Centric Approach: In partnership with the entire Product team, conduct customer interviews and workshops to deeply understand their needs, workflows, and pain points. Leverage iterative customer feedback and data-driven insights to prioritise product features and enhancements that drive customer satisfaction and retention. Drive cross-functional collaboration with customer-facing functions. Data-Driven Decision Making: Utilise data analytics, metrics and AI to measure and optimise product performance and ensure data-driven decisions for continuous improvement. Monitor product usage patterns and user behaviour to identify areas for growth. Leadership and Team Development: Build, lead and inspire our talented product teams of creative Product Managers, Project Managers, UI/UX Designers and Marketing Designers, fostering a culture of innovation, collaboration, and excellence. Provide mentorship and professional development opportunities to team members, encouraging their personal growth within the organisation. Play a key role in building and shaping our organisational structure and contribute actively to enmacc's development and growth. YOUR PROFILE/WHAT YOU'LL NEED Experience as a Chief Product Officer within digital marketplaces or relevant industries, ideally in SaaS or B2B organisations. Previous experience in a fast-growing startup environment, ideally post-Series B funding. Proven track record in creating and implementing a comprehensive product roadmap, driving product innovation and growth through strategic planning and execution. Ambition to shape the product culture within enmacc and in the wider energy trading industry, ensuring we are at the forefront of innovation and cutting-edge technologies. Exceptional leadership and communication skills, with a strong emphasis on internal collaboration and the ability to streamline projects. Strong understanding of data analytics, market research, AI integration, and customer-led design principles to ensure data-driven decision-making. Ability to think strategically, connect the dots, and ask the right questions to gather deeper insights. Ideally, a deep knowledge of the energy commodities industry or similar complex markets. OUR OFFER / WHAT YOU'LL GET: Being part of our supportive, persistent, curious, and fun culture! Joining a grown-up start-up in the SaaS/energy field An entrepreneurial company culture with flat hierarchies Modern office spaces in the heart of Munich State-of-the-art hardware and software A diverse, international team that celebrates differences Free drinks, fruit, and coffee, as well as special fitness offers Hybrid work set-up, allowing you to combine working in the office with working from home German classes & public transportation subsidy (if Germany-based) Learning & Development: a Personal Development Plan along with an allocated budget and 5 extra days off to further your personal & professional development Relocation assistance for international candidates Dog-friendly office Our offer Competitive compensation package, including 28 days of annual leave. Entrepreneurial, impact-driven culture with flat hierarchies and high autonomy. Hybrid & Workation flexibility that balances office connection with the freedom to work from home or abroad. €2,000 annual L&D budget plus 5 dedicated "Level Up" days to fuel your growth (for all full-time employees). Commute & Wellness support, including fully covered gym memberships and paid transportation for office days. Inclusive, international team that celebrates diversity and offers language classes to help you settle in. AI-first environment where you'll collaborate with a dedicated AI Philosophy and cross-functional expert groups. Premium tech & workspaces, featuring top-tier Apple/Bose hardware in modern, dog-friendly offices. enmacc is Europe's largest over-the-counter trading platform for energy and environmental commodities. We are digitizing the world's energy markets by replacing manual, outdated processes with speed, transparency, and liquidity. Our platform empowers a massive network of over 2,400 active traders to manage risk and accelerate the global energy transition. By providing a secure and efficient trading environment for 650+ companies, we facilitate more than 14,000 monthly requests for quotes and 8,000 monthly trades. With a traded volume exceeding 60 TWh per month, enmacc enables energy suppliers, industrial companies, and trading houses to access the liquidity they need to thrive in a shifting market.