Key Account Manager

Internal Sales Key Account Manager

Tewkesbury, Gloucestershire

c 40k + generous benefits

Our client has been established for almost half a century and specialise in the provision of precision engineered components and solutions for supply across a diverse range of industry sectors worldwide. They are now seeking to recruit an experienced and dynamic Internal Sales Key Account Manager to complement their professional Sales and Business Development team, and both identify and develop profitable new business streams as well as maintain and maximise results from existing customer relationships in line with the required targets of the business.

Tasked with ensuring customer expectations and requirements are met at all times, the successful Key Account Manager will demonstrate exceptional communication and customer service skills at all levels and excel in identifying new opportunities through effective relationship building and management.

Core duties for this varied and challenging Key Account Manager position will include (but not be limited to):

• Liaising with customers driven by inquiries, received RFQ's and new business engagement to generate revenue opportunities, and maintaining the database of generic and inquiry specific customer requirements and expectations
• Providing progress updates to customers and internal staff as necessary
• Acknowledging quotations and maintaining status updates and the Quotation Database systems in a timely manner
• Carry outing Repeat Quotation's as required in line with SOP.
• Supporting and actioning any expedite/de-expedite requests.
• Responding to any customer complaints that may arise in a professional manner, escalating the complaint appropriately if necessary.
• Attending the daily Quotation Meeting as well as customer meetings both on site and off site as necessary for customer reviews and to support Business Development activities.

It is envisaged that the successful candidate will be based in or around the Tewkesbury area and have a high level of proficiency in the use of the MS Suite of packages with excellent verbal and written communication skills and a high level of attention to detail. Able to work autonomously and as part of a team, you will excel in prioritising your work load whilst able to adopt a flexible approach to the changing needs of the business.

With previous experience ideally gained in a fast-paced manufacturing environment, you will realistically have attained qualifications in a relevant Business Administration discipline or be qualified by experience and will thrive in a dynamic and proactive customer service oriented technical sales arena.

Contact the Sales Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.