Service Advisor

SERVICE ADVISOR

Hours of work: Mon-Fri 07:00-16:00 or 09:00-18:00 Saturdays 08:00-13:00 on rota

Salary: £32,598.00 + commitment bonus for all employees - which is linked to attendance and general performance and equates to £600 a year divided into two £300 payments every 6 months for qualifying employees.

Opportunity to earn bonus on service contracts, uncapped opportunity to earn hundreds of pounds a month doing this with retail van customers.

Bristol

• Access to a commitment & profit share bonus
• 22 days annual leave plus the bank holidays.
• Access to a company pension scheme
• Full in-house and off-site manufacturer-approved training
• Fantastic career prospects with an industry-leading brand
• Life insurance and sometimes health/medical insurance schemes
• Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing
• Discount schemes
• Full in-house and off-site manufacturer-approved training
• Fantastic career prospects with an industry-leading brand

Key Responsibilities:

• Raising job cards and ensuring all necessary and compliant documentation forms parts of the job pack
• Arrange schedules for MOT/Vehicle inspections
• Updating customers of their ongoing vehicle status
• Handing over finished vehicles to customers
• Giving customers detailed explanations on extent of repairs
• Monitoring whether repairs are being carried out to the required delivery time
• Actively sell after-sales services to include Service Contracts
• Booking in of vehicles
• Provide advice on warranties and service requirements

The Successful Individual:

• Will have experience in a Service Advisor role (preferably commercial vehicle, but a strong service background in car also considered)
• Will be a team player
• Will provide excellent customer service
• Will be confident using computers and software

Please call Suzanne on (phone number removed) or submit your CV