41 jobs found

Legal PA/Secretary to Partner Head of Family and Childcare Location: Canterbury Office Working Hours: Full-time Contract: Permanent The Legal PA/Secretary role: An experienced and highly organised Legal PA/Secretary to support the Head of the Family and Childcare Department in our busy Canterbury office. Expectations of the Legal PA/Secretary: Have a few years' experience in a legal secretarial or PA role, preferably within a family or childcare law environment. Be highly organised, with the ability to prioritise multiple tasks and remain calm under pressure. Possess fast, accurate audio typing skills and experience managing busy professional diaries. Be confident using Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel. Communicate clearly and professionally, both in writing and verbally. Demonstrate a high level of attention to detail and accuracy in all work. Be professional, articulate, and able to build and maintain strong working relationships with colleagues, clients, and external contacts. Show a positive, can-do attitude and willingness to take initiative, even with tasks outside your usual remit. Be discreet, tactful, and trusted to handle sensitive and confidential information appropriately. Demonstrate enthusiasm for supporting others and being part of a high-performing team. Key Responsibilities of the Legal PA/Secretary The successful candidate will: Provide comprehensive PA and secretarial support to the Partner heading the Family and Childcare team. Provide support in accordance with the requirements of the Partner and following the caseworker file management document annexed hereto. Proactively manage and maintain the Partner s diary, schedule appointments and coordinate meetings. Accurately type legal documentation and correspondence from audio dictation. Liaise with clients, Counsel, and other professionals with professionalism and tact building strong working relationships with clients and internal contacts. Handle telephone calls, emails and correspondence on behalf of the Partner. Assist with file management and the organisation of legal documents, court bundles and case materials. Liaising with other members of the team and delegating tasks as necessary. Provide general administrative support, including booking travel and managing expenses as required. Proactively manage and maintain diary planning and coordination for allocated fee earner, making appointments and co-ordinating internal and external client meetings, identifying, and resolving potential challenges and clashes. Ensure arrangements are made for equipment, venue and resources and that fee earners have all necessary paperwork. Dealing professionally and promptly with client (internal and external) telephone calls and communications, including calls diverted to the team. Monitoring fee earners' mailbox, responding to emails as necessary and prioritising correspondence to enable fee earners to focus on urgent matters. Using initiative to route emails to the appropriate individuals for swift response and action; wherever possible, responding to and filing emails on behalf of partners and fee earners to reduce volume. Providing secretarial assistance, which includes audio typing, copy typing, formatting documents, creating correspondence and ensuring requirements and timescales are clearly set out. Organising client documents (delegating scanning, formatting, photocopying, and collating of information where necessary) for client meetings or hearings and carrying out research as required. Working closely within the team to provide general support. Pro-active and flexible attitude for any other ad-hoc tasks

Are you an experienced Welfare Rights Adviser who is passionate about making a real difference to people s lives? Citizens Advice Cheshire West is looking for a skilled and committed Welfare Rights Caseworker to join our dedicated team. In this role, you will provide specialist benefits advice and casework to clients across Cheshire West, helping people navigate complex welfare systems, maximise their income and access the support they are entitled to at some of the most challenging times in their lives. This is an exciting opportunity to make a real difference in the local community by providing specialist welfare benefits advice and casework to clients across Cheshire West. You will support people to access the benefits they are entitled to, helping to maximise income and improve financial stability. The role involves managing complex welfare benefits cases, preparing detailed written submissions, negotiating with third parties and, in exceptional circumstances, representing clients at tribunal. This is a hybrid role with time spent working from home and from our offices in Winsford and Chester , alongside outreach work across the Cheshire West area. Due to the nature of the role, extensive travel is required and access to your own transport is essential . Key Responsibilities Provide specialist advice and casework across the full range of welfare benefits. Prepare written submissions and supporting evidence for reviews, appeals and tribunals. Act on behalf of clients by negotiating with relevant organisations and drafting correspondence. Represent clients at tribunals where appropriate. Ensure clients receive the benefits they are entitled to, supporting income maximisation. Maintain accurate case records and statistical information using our case management systems. Work collaboratively with colleagues and external agencies to support clients. Contribute to research and campaigns work by highlighting issues affecting clients. About You We are looking for someone who: Has recent welfare rights casework experience within Citizens Advice or a similar third sector organisation. Has experience preparing high-quality written submissions and casework documentation. Has excellent written communication and negotiation skills. Can manage a complex caseload in an organised and structured way. Understands the challenges faced by vulnerable clients. Is able to work flexibly to meet service needs. Desirable: Experience of representing clients at tribunal. Why Join Us? This is a rewarding opportunity to use your welfare rights expertise to make a genuine difference to people facing financial hardship and complex benefit challenges. If you are committed to delivering high-quality advice and want to work as part of a supportive and values-driven team, we encourage you to apply and help us support communities across Cheshire West. We Offer: Flexible and hybrid working wherever possible Enhanced holiday and sick pay entitlement A strong focus on staff health and wellbeing Access to an Employee Assistance Programme Health benefits package

We have an exciting opportunity for a Caseworker to join the team in the Thames Valley. This role is available on a fixed-term basis until 31/03/27 with consideration given to candidates seeking either full or part time hours. Please state preferred number of working hours on your application. Please note, due to the requirements of the role you will need to reside within Oxfordshire, Berkshire or Buckinghamshire. If you are willing to relocate please kindly advise this in your application. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: As a Caseworker you will be joining a passionate and committed team who provide a high quality and bespoke support to our service users. We pride ourselves on delivering exceptional trauma informed advocacy and support. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. You will be based in the Thames Valley. The role is home based, but with the expectation to travel within the region to attend team meetings and in person supervision sessions. Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Key Responsibilities: You will have resilience and adaptability; understand the importance of professional boundaries; possess strong listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload. As a fully trained Caseworker you will be responsible for managing your own complex caseload to the highest quality standards. You will need: Understanding of the impact of crime on victims. Effective verbal and written communication skills. Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s). Ability to balance competing needs and priorities. Ability to work independently and as part of a team. High level of personal resilience and experience of managing a complex caseload A successful track record of building effective working relationships across internal and external stakeholders. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Immigration Caseworker / Solicitor - Experienced Birmingham (Edgbaston) Private Practice Full-Time 30,000 - 40,000 (DoE) Ref: JC/BCR/32221 Bell Cornwall Recruitment is delighted to be recruiting for an experienced Immigration Caseworker or Solicitor to join a well-established and highly regarded immigration law practice based in Birmingham . The Role You will manage a varied portfolio of both private and corporate immigration matters , handling files from instruction through to completion . The position offers the opportunity to work with a broad range of clients including individuals, families, and businesses seeking expert guidance on UK immigration matters. Key Responsibilities Managing a full caseload of private and business immigration matters Advising clients on a wide range of UK immigration routes Preparing and submitting high-quality immigration applications and supporting documentation Maintaining excellent client relationships and delivering a high standard of service Keeping up to date with changes in UK immigration legislation and policy Required Experience Proven experience handling UK immigration cases independently from start to finish Demonstrable experience with the UK Points Based System (PBS) Excellent written and verbal communication skills Strong organisational skills and attention to detail Ability to manage competing priorities within a busy caseload What's on Offer Competitive salary dependent on experience Opportunity to work within a specialist immigration practice Supportive and professional working environment If you are an experienced Immigration Caseworker or Solicitor looking for a new challenge within a reputable immigration practice, Bell Cornwall Recruitment would love to hear from you. Apply today to find out more about this exciting opportunity. INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Immigration Caseworker / Solicitor - Experienced Birmingham (Edgbaston) Private Practice Full-Time £30,000 - £40,000 (DoE) Ref: JC/BCR/32221 Bell Cornwall Recruitment is delighted to be recruiting for an experienced Immigration Caseworker or Solicitor to join a well-established and highly regarded immigration law practice based in Birmingham . The Role You will manage a varied portfolio of both private and corporate immigration matters , handling files from instruction through to completion . The position offers the opportunity to work with a broad range of clients including individuals, families, and businesses seeking expert guidance on UK immigration matters. Key Responsibilities Managing a full caseload of private and business immigration matters Advising clients on a wide range of UK immigration routes Preparing and submitting high-quality immigration applications and supporting documentation Maintaining excellent client relationships and delivering a high standard of service Keeping up to date with changes in UK immigration legislation and policy Required Experience Proven experience handling UK immigration cases independently from start to finish Demonstrable experience with the UK Points Based System (PBS) Excellent written and verbal communication skills Strong organisational skills and attention to detail Ability to manage competing priorities within a busy caseload What's on Offer Competitive salary dependent on experience Opportunity to work within a specialist immigration practice Supportive and professional working environment If you are an experienced Immigration Caseworker or Solicitor looking for a new challenge within a reputable immigration practice, Bell Cornwall Recruitment would love to hear from you. Apply today to find out more about this exciting opportunity. INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Family Solicitor / 4+ PQE / Warwickshire. This is a unique opportunity to step into a leadership role, guiding a high performing team within a genuinely supportive and collaborative environment, while managing a diverse and engaging family law practice - To apply please call Theresa on and quote Job Ref: TL3109JOB TITLE: Family Solicitor PQE REQUIRED: 4+ LOCATION: Warwickshire THE ROLE:This is an exciting opportunity for an experienced Family Solicitor to join the firm dedicated family team. The role offers the chance to manage a diverse family law caseload with a primary focus on care proceedings, while also handling private law children matters and non-molestation order cases. You will provide high quality legal advice and representation to clients, supervise and mentor Junior Solicitors and Caseworkers and ensure full compliance with Legal Aid Agency requirements. There is clear potential to step into the Head of Department role, either immediately or through a structured development pathway, allowing you to lead and shape a high performing team. The role requires flexibility and adaptability, particularly regarding court commitments, with occasional remote working where appropriate.THE CANDIDATE:The ideal candidate will be a Family Solicitor with a minimum of 4 years' PQE. with extensive knowledge of care proceedings and solid experience in private law children and non-molestation matters. You will demonstrate strong organisational skills, meticulous attention to detail and a proven ability to manage a varied and demanding caseload. Motivated to lead, develop and support a team, you will thrive in a collaborative environment and be open to flexible working arrangements where needed.HOW TO APPLY:Contact Theresa Lucas at eNL on or email with your CV, or simply call for a confidential discussion.eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide.At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.

Caseworker - Sexual Violence Location: Aylesbury (Hybrid) Hours: 37.5 hours a week (5 days) Salary: £28,000 £30,000 (FTE) per annum Contract: Permanent Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future, and we inspire others to do the same, creating safer, more inclusive communities. Role Description To provide holistic support to anyone who has experienced sexual violence and to identify and engage with these individuals on a one-to-one basis, enabling them to access services and make positive, empowering choices. Responsibilities: To provide support to service users who have experienced sexual violence. To provide support to the facilitation of group work within the service. To provide group work interventions on a 1-2-1 basis where the service user is unable to access groups. To lead on providing service users information sessions and informal group activities / events. To independently manage a small caseload of adult client cases, providing practical and emotional support. To conduct risk assessments, do case management and safety planning in partnership with other key agencies. To advocate in a range of settings on behalf of the service user and working towards them being their own best advocate. To help service users to make informed choices about their future options. Skills, Knowledge and Abilities Essential: Experience of direct support work with victims or other vulnerable people including providing emotional and practical support. Excellent Caseworker with good assessment, motivational and empowerment skills. Organising, prioritising, risk management and problem-solving skills. Experience of working cooperatively and effectively in a team. Willingness to be able to work flexible hours when necessary and be part of an on-call rota. Excellent communication and interpersonal skills including presentation skills. PC literate (Word, Excel, PowerPoint, Outlook). Compassionate towards the individuals the service supports. A driving licence and own transport. Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs. Good knowledge of a full range of civil, criminal and practical options available to service users. Good knowledge of restorative interventions or ability to learn them and make use of them with appropriate service users. Knowledge and skills to operate within a trauma informed approach. Ability to provide non-judgemental, non-directive and confidential support to service users in crisis. A clear understanding of the gendered nature of some crime types, and a clear understanding of how different crime types disproportionately affect different groups of people. A commitment to working within an equality and diversity framework and an awareness of barriers to accessing support. Desirable: Ability to determine strategies, outcomes and opportunities to develop the role. Experience and knowledge of exploitation and modern-day slavery, sexual violence and other complex issues. Experience of working with groups with multiple complex needs. Mental Health Awareness including the impact on an individual and the services available. Have an ISVA qualification or be prepared to undertake training. Knowledge of domestic abuse at least level 2 DASH training. Awareness of differing counselling approaches. For this role you will also need: The ability to travel within Thames Valley and occasionally the surrounding areas. To be free from any criminal conviction which would conflict with the responsibilities of the post. You will be required to have a DBS Enhanced disclosure or a portable DBS. To be able to deal with all information on a confidential basis and understand data protection requirements. A driving licence and your own vehicle. To have Citizenship of the UK or have entitlement to work in the UK. Thames Valley Partnership trading as Hope After Harm is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.

Role: Private Client CaseworkerLocation: Dinnington, South YorkshireSalary: £25,000 - £27,000Contract: Full time, permanent A long-established and highly respected high street practice in Dinnington is looking to recruit an organised and proactive Private Client Caseworker to strengthen its expanding team. The firm enjoys an excellent reputation locally for providing clear, compassionate and client-centred legal advice to individuals and families across the community and surrounding areas. The Opportunity This role offers a fantastic platform for someone looking to build a long-term career in Private Client law within a friendly and supportive environment. You will work closely with experienced fee earners on a diverse caseload and, subject to experience, will have the opportunity to run your own matters under supervision. The team advises on a wide spectrum of Private Client work, including: Wills and succession planning Probate and estate administration Lasting Powers of Attorney Court of Protection applications Trust creation and administration Key Duties Assisting solicitors and fee earners with the day-to-day management of files Preparing and drafting legal documentation and correspondence Communicating with clients, beneficiaries and third parties in a professional and empathetic manner Drafting probate applications and preparing estate accounts Undertaking legal research as required Ensuring adherence to regulatory requirements and internal compliance procedures Supporting client relationship management and business development initiatives About You At least 6-12 months' experience within a Private Client setting (preferred) Highly organised with excellent attention to detail Strong written and verbal communication skills A professional, sensitive and client-focused approach Ability to prioritise workloads and meet deadlines Confident IT user with experience of case management systems Law degree or relevant legal qualification (advantageous but not essential) What's on Offer Competitive salary dependent on experience A welcoming and collaborative working culture Ongoing training and genuine career progression prospects Exposure to quality Private Client work Company pension scheme 20+ days' annual leave plus bank holidays Additional Information: CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.This vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days. To From Record Yes No Always use these settings

Purpose Our Immigration Team works closely with Birmingham City University (BCU) to run the Immigration Law Student Clinic, a key source of free accredited immigration advice for people in Birmingham who cannot afford legal support. The role involves supervising students as they research and prepare legal advice, coordinating day to day clinic activity, and supporting casework within CELC s immigration team. You will recruit, train, and mentor students, ensuring they have an excellent student experience and helping them develop practical legal skills while ensuring clients receive an excellent service. Responsibilities Working closely with Birmingham City University the Law Clinic Supervisor will: Recruit and select students for involvement in the clinic Undertaking inductions with new students, in line with the Law Centre's Clinic practices ,including training on CELC systems and processes Develop and maintain student training manuals, policies, template letters, referral forms etc. Assess client cases prior to allocation to students Manage overall clinic calendar, allocating client cases to students Supervise all elements of student work, providing guidance to ensure accuracy and quality of research undertaken and advice provided Maintain accurate records of student inductions and supervisions Sign-off and submittance of applications Advise students to access other CELC teams for legal guidance where necessary e.g. family law, employment, housing etc. Create a positive and nurturing environment for students to learn practical casework skills Monitor and report performance of the clinic to CELC and Birmingham City University Work positively with the Law Centre s Clinic Lead and the other clinic leads in delivering the overall partnership and wider clinical legal education Ensure that the Clinic is run in line with the Team s priorities and the strategy and priorities of the Law Centre Undertake professional development to ensure legal expertise is current and up to date The Law Clinic Supervisor will also: Demonstrate their commitment to the aims and principles of CELC Abide by policies and procedures as set out in the Office Manual and Staff Handbook Attend Immigration and all CELC team meetings and away days Contribute towards the effective daily running of CELC Undertake any other task reasonably required within the context of the post Person Specification Essential A non-judgmental attitude and commitment to social justice and the aims of CELC One or more of the following professional qualifications: IAA registration at L2 or above, qualified solicitor, qualified barrister, Senior caseworker accreditation with the Law Society Immigration and Asylum Accreditation Scheme. Experience in the delivery of legal support to clients Experience in supervising and developing others Excellent organizational skills with the ability to manage multiple tasks and provide realistic timescales for completion Ability to work sympathetically and effectively with a wide variety of individuals i.e. clients, students, and stakeholders Ability to work well with others, be polite under pressure and to work as part of a team Self-motivated - able to work independently and on own initiative Excellent oral and written communication skills An understanding of the importance of confidentiality Experience of using IT systems including Microsoft Word, Excel and Outlook Desirable Experience of designing delivery of training to individuals and groups Experience of working with students Experience of working with the public and in a busy and demanding environment Experience of using a case management system Experience of using Microsoft Teams and SharePoint

Senior Insolvency Caseworker Ref: BCR/JC/31792 Birmingham Salary: (phone number removed) (Dependant on Experience) City Centre Location / Hybrid Working available (3 days in the office) / Great Benefits (Marketing leading company) Bell Cornwall Recruitment have a great new opportunity for a Senior Insolvency Caseworker at a well-established firm in the Midlands. They are looking for an ambitious and proactive individual to support their dynamic team. Insolvency Caseworker responsibilities: Management of insolvency cases including administrations, liquidations, CVA's and bankruptcies Identifying prospective clients and preparing the necessary documentation Investigating director's conduct and company affairs Attending meetings and communicating effectively with creditors, debtors and stakeholders Developing and implementing case strategies Communicating and supporting the wider accountancy team within the firm The ideal candidate will have: Must have previous experience within the insolvency field Strong knowledge of insolvency procedures and processes Strong knowledge of Microsoft 365 Excellent written and verbal communication skills If you are an experienced Senior Insolvency Caseworker don't hesitate to get in touch now! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

About the Role The Energy Debt Specialist will provide a high-quality inbound telephone debt advice service to clients as part of our brand new Consumer Energy Debt Advice project. This project is for clients who have energy debt (amongst others) and is intended to reduce the impact of personal debt by providing them with debt solutions. For a trainee post, this role would suit applicants with: At least 6 months' experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre. Experience of achieving performance and quality targets/KPIs. An ability to work independently without close supervision and collaboratively as part of a team. Experience of listening and questioning with an ability to manage challenging situations. Commitment to training and achieving full targets and quality requirements within a 3-month period. Requirements Person Specification: To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions. You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too. OR for a trainee - at least 6 months experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre. 2. Experience of achieving performance and quality targets/KPIs. 3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards. 4.Effective oral and written communication skills. 5.Numerate to the level required by the tasks. 6.IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials. 7. Ability and willingness to work as part of a team. About us Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023. CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust. We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Department Background: Applauded by The Legal 500 has 'an extremely knowledgeable and hugely capable child care team', our highly specialised Child Care Department is ranked and recommended by The Legal 500 UK and Chambers & Partners UK independent legal directories for its expertise in all aspects of child care law. Our Child Care Law department approaches each case with a level of understanding only achievable through specializing in Child Care law. The key aspect of our work is assisting guardians to represent a child and representing parents. We act for children, parents and family members to provide expert advice to adopted parents and the birth parents who are considering adoption. The department also advises same-sex couples on child care matters, including child care arrangements following divorce, separation or dissolution of a civil partnership, adoption, co-parenting and surrogacy. Setting us apart from other firms, the Child Care Law department consists of members of the Law Society Children and Family Panel Members. The majority are also members of the Association for the Lawyers for Children, and of Resolution (formerly known as the Solicitors Family Law Association). Duncan Lewis is one of few firms in the UK that are on the Lord Chancellor's International Child Abduction and Contact Unit (ICACU) referral list. We have acquired a number of kite-marks and accreditations which are testament to the quality of the specialised work our staff undertake. We have had several high profile cases, which have been reported, which include caste, underage marriages and international elements. Main Responsibilities of the Role: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Child Care work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of public and private children cases including child abduction, child protection issues, special guardianship and adoption matters as well as undertaking your own advocacy You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Key Skills Required 3 Years+ PQE Registered with the Law Society and Children Panel Membership is desirable andcommitted and highly driven Must have a clean, valid Practicing Certificate at the time of applying Strong management skills Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals Previous proven supervisory experience and working to key performance indicators Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable clients and resolve complicated practicalities involved in Child Care issues Excellent networking and communication skills with the ability to successfully market the Company and generate new business Working knowledge of the publically funded Child Care work and have the ability to service privately funded cases Have extensive experience in dealing with all Child Care work related work and some expertise on adoption matters Experience in own advocacy is an advantage Excellent IT Skills -familiar with Microsoft Office applications and document management skills The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce. We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. If you are interested in applying for this vacancy, apply now or you can also visit our website and apply using our online process.

Job Title: RTA Paralegal Location: Sharston, Manchester, M22 4SN Salary : A basic salary of £28,000, along with a very generous commission scheme, paid monthly in arrears. Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are currently seeking an experienced RTA / OIC Personal Injury lawyer/paralegal to join our busy Personal Injury department. The successful candidate will manage a caseload of Road Traffic Accident claims, primarily handled through the Official Injury Claim (OIC) portal, ensuring cases are progressed efficiently from initial instruction through to settlement. We have high quality non-CMC sources for all our work, ensuring that our lawyers only deal with genuine cases. We have strict criteria for acceptance of OIC claims in terms of both liability and likely quantum which must be likely to be at the higher end of tariff valuation. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. With no hurdles, and no caps, you are rewarded for the success of every case you bring to completion. This is an excellent opportunity for a motivated individual with experience in RTA claims who is looking to develop their career within a fast-paced legal environment. Responsibilities Manage a caseload of RTA OIC/SCT personal injury claims from inception to settlement. Handle claims through the Official Injury Claim (OIC) portal and other relevant claims portals. Assess liability and review evidence relating to road traffic accidents. Obtain and review medical reports and other supporting documentation when required. Obtain necessary evidence to support and calculate general and special damages, including but not limited to loss of earnings and treatment costs. Negotiate settlement offers with insurance companies. Provide clear legal advice to clients. Ensure compliance with relevant pre-action protocols and Civil Procedure Rules. Maintain accurate records using the firm's case management system. Work to departmental targets and performance indicators Preparing and drafting legal documents, including pleadings and witness statements Negotiating settlements and representing clients in court when necessary Working in a target driven, fast paced environment Collaborating with colleagues to ensure the successful outcome of cases. Keeping up to date with changes in relevant laws and regulations Person Specification: Previous experience handling RTA personal injury claims. Knowledge of the Official Injury Claim (OIC) portal and the personal injury claims process. Ability to manage a high-volume caseload and meet deadlines. Proven billing track record of handling a litigated caseload from cradle to grave. Knowledge of the civil procedure rules, precedent, trends in litigation, and an ability and willingness to utilise the same to achieve the best possible outcome for our clients Strong negotiation and communication skills. Excellent organisational skills and attention to detail. Law degree, LPC, SQE, CILEX qualification, or relevant legal experience (desirable but not essential). Previous exposure of Proclaim case management system is advantageous. Salary & Hours: - A basic salary of £28,000, along with a very generous commission scheme, paid monthly in arrears. - Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Newly Qualified Solicitor, Law Graduate, Junior Solicitor, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner, RTA Caseworker, RTA Fee Earner may also be considered for this role.

Longterm progression Opportunitiy to help others Court of Protection Secretary / Administrative Support - Canterbury £25,000 - £27,000 Bonus Available Full Time Office BasedAre you an organised and proactive Court of Protection Secretary looking to join a supportive and friendly team where your work genuinely makes a difference? This is an excellent opportunity for a Court of Protection Secretary seeking long-term progression within a respected legal environment. Interviews are taking place ASAP and this role will move quickly. About the role This Court of Protection Secretary position offers variety, responsibility and the chance to work closely with experienced legal professionals in a well-established private client team. Providing full secretarial and administrative support to the Court of Protection team Assisting a solicitor and supporting caseworkers Preparing legal documentation and correspondence Managing files and ensuring compliance processes are followed Liaising professionally with clients and third parties General administrative support to ensure the smooth running of the department Full time, 9am - 5pm, office based in Canterbury What we are looking for The ideal Court of Protection Secretary will be: Highly organised with excellent attention to detail A strong team player who is happy to get stuck in Professional, empathetic and client-focused Interested in Court of Protection work and keen to develop within this specialist area Experienced in Court of Protection (desirable) A career paralegal or someone seeking progression into a future caseworker role This is a brilliant opportunity for someone who wants to build a long-term legal career and potentially progress towards qualification in the future. What's in it for you Salary £25,000 - £27,000 Bonus scheme 23 days holiday plus bank holidays Christmas closure (3 days) Pension (auto enrolment after probation) Supportive and close-knit team environment Genuine progression opportunities within the department Exposure to SQE-related elements for future development About the company Established legal practice with approximately 118 staff Friendly and supportive office culture Close-knit Court of Protection team working alongside private client specialists Known for its caring and collaborative working environment Strong team ethos with a focus on helping clients and supporting one another If you are an ambitious Court of Protection Secretary ready to take the next step in your legal career, this role offers progression, stability and a welcoming team environment. Apply today or contact us urgently to find out more."In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise."

Housing Litigation Solicitor Director Nationwide - Outside London 3years+ PQE Salary £70,000+ p.a. , DOE Leading law firm looking to recruit dedicated and experienced Housing Solicitor Director for highly sought permanent position. Gemini Recruitment are currently partnering with a large and established law firm. Our client serves corporate entities and private individuals in over 25 practice areas from offices throughout London and across England and Wales. Our client's accomplishments are acknowledged and recommended in The Legal 500 and Chambers and Partners, as a top tier firm. Our client holds the Investors in People Gold Accreditation Quality Standard Mark and is LEXCEL, Cyber Essentials Plus and ISO accredited and regulated by the Solicitors Regulation Authority. Housing Department Background: Our client's Housing team, ranked by The Legal 500 directory for its services across England and Wales, provides assistance to both landlords and tenants on all housing issues. Their practitioners are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. Our client offers lawyer supported dispute resolution or alternative dispute resolution (ADR) as a means to resolve housing disrepair matters. Their department also regularly represents clients in the courts for unlawful eviction, possession proceedings and prepare applications for judicial review in cases of homelessness. We are seeking experienced Solicitors, with opportunities available in London and across the UK. Main Responsibilities of the Role: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years. Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy Dealing with emergency cases and identifying and carrying out strategic litigation. Preparing and managing funding applications to the Legal Aid Agency Preparing draft documents including witness statements and processing evidence You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company. Key Skills Required: 3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying Strong management skills Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals Previous proven supervisory experience and working to key performance indicators Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues Excellent networking and communication skills with the ability to successfully market the Company and generate new business Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases Have extensive experience in dealing with all Housing related work Experience in own advocacy is an advantage Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems Experience within the legal sector is preferable Ability to manage social media activity to promote the Company On offer is an attractive salary package, a supportive team environment and real prospects for promotion. The Company supports hybrid working in line with its policy. Please note that a minimum of three days per week in the office is mandatory. About Gemini Recruitment and Equal opportunities: Gemini Recruitment is a leading recruitment agency specialising in legal recruitment. We provide a highly focused service specialising in placements for Solicitors, Legal Executives, Trainee Solicitors, Paralegals and Legal Support Staff. We have intimate knowledge of specific opportunities in the legal market across the UK. The company is committed to Equal Opportunities and embraces diversity and inclusivity of its staff and strives to ensure that their workforce reflects the diversity of the communities they serve. By applying to this vacancy you give Gemini Recruitment Services Limited permission to submit your CV to the hiring company and you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Role: Family Law Solicitor Director - City of London Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Department Background: The Legal 500 independent legal directory applauds our Family legal team has "superbly reliable", "professional, personable, and very efficient". The department is ranked and recommended by The Legal 500 UK and Chambers & Partners UK for family and matrimonial work, providing confidential advice with effective representation. Our family team includes solicitors who have achieved the Law Society's Children Law and Family Law Advanced accreditations providing advocacy in all court proceedings, ensuring our clients receive a consistent and professional service as well as a high degree of continuity. The Family department is experienced in assisting high net worth individuals in divorce matters with specialist divorce solicitors with expertise in domestic abuse, adoption, child abduction, prohibitive steps orders, specific issues orders, injunctions, spousal and child maintenance, properties, pensions and freezing injunctions. Main Responsibilities of the Role: Report directly to and collaborating with the Board to ensure performance targets are met Managing and overseeing complex family matters Responsible for all aspects of Family work including divorce, financial disputes and remedies; international elements of child abduction/ adoption; injunctions/ non molestation orders and providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Family law matters as well as undertaking your own advocacy You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Key Skills Required: 3 Years+ PQE Must have a clean, valid Practicing Certificate at the time of applying Experienced Family Law Solicitor with a proven track record in managing complex and sensitive child abduction cases. Strong management skills Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals Previous proven supervisory experience and working to key performance indicators Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Family Law issues Excellent networking and communication skills with the ability to successfully market the Company and generate new business Comprehensive knowledge of publicly funded family law, with the capability to effectively manage privately funded cases. Excellent client care and advocacy skills Excellent IT Skills -familiar with Microsoft Office applications and document management skills Applicants are expected to have one of the following accreditations: Law Society Family Law Panel (Advanced) , including the Child Abduction and Wardship component Resolution Accredited Specialist International Child Abduction and Contact Unit (ICACU) accredited panel In addition, the following would be desirable: Prior experience handling complex child abduction or wardship cases Demonstrated ability to work collaboratively with multidisciplinary teams Excellent communication and client-handling skills Active professional development in family law The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce. We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. If you are interested in applying for this vacancy, apply now or you can also visit our website and apply using our online process.

Job Title: RTA Paralegal Location: Sharston, Manchester, M22 4SN Salary : A basic salary of £28,000, along with a very generous commission scheme, paid monthly in arrears. Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are currently seeking an experienced RTA / OIC Personal Injury lawyer/paralegal to join our busy Personal Injury department. The successful candidate will manage a caseload of Road Traffic Accident claims, primarily handled through the Official Injury Claim (OIC) portal, ensuring cases are progressed efficiently from initial instruction through to settlement. We have high quality non-CMC sources for all our work, ensuring that our lawyers only deal with genuine cases. We have strict criteria for acceptance of OIC claims in terms of both liability and likely quantum which must be likely to be at the higher end of tariff valuation. We offer a generous commission structure, where all our lawyer, get a percentage of every case they win. With no hurdles, and no caps, you are rewarded for the success of every case you bring to completion. This is an excellent opportunity for a motivated individual with experience in RTA claims who is looking to develop their career within a fast-paced legal environment. Responsibilities Manage a caseload of RTA OIC/SCT personal injury claims from inception to settlement. Handle claims through the Official Injury Claim (OIC) portal and other relevant claims portals. Assess liability and review evidence relating to road traffic accidents. Obtain and review medical reports and other supporting documentation when required. Obtain necessary evidence to support and calculate general and special damages, including but not limited to loss of earnings and treatment costs. Negotiate settlement offers with insurance companies. Provide clear legal advice to clients. Ensure compliance with relevant pre-action protocols and Civil Procedure Rules. Maintain accurate records using the firm's case management system. Work to departmental targets and performance indicators Preparing and drafting legal documents, including pleadings and witness statements Negotiating settlements and representing clients in court when necessary Working in a target driven, fast paced environment Collaborating with colleagues to ensure the successful outcome of cases. Keeping up to date with changes in relevant laws and regulations Person Specification: Previous experience handling RTA personal injury claims. Knowledge of the Official Injury Claim (OIC) portal and the personal injury claims process. Ability to manage a high-volume caseload and meet deadlines. Proven billing track record of handling a litigated caseload from cradle to grave. Knowledge of the civil procedure rules, precedent, trends in litigation, and an ability and willingness to utilise the same to achieve the best possible outcome for our clients Strong negotiation and communication skills. Excellent organisational skills and attention to detail. Law degree, LPC, SQE, CILEX qualification, or relevant legal experience (desirable but not essential). Previous exposure of Proclaim case management system is advantageous. Salary & Hours: A basic salary of £28,000, along with a very generous commission scheme, paid monthly in arrears. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Newly Qualified Solicitor, Law Graduate, Junior Solicitor, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner, RTA Caseworker, RTA Fee Earner may also be considered for this role.

Role: Children Law Director Panel Member Manchester Salary: £67.5k p.a Leading law firm looking to recruit dedicated Children Solicitor Director for highly sought permanent positon. Gemini Recruitment are currently partnering with a large and established law firm. Our client serves corporate entities and private individuals in over 25 practice areas from offices throughout London and across England and Wales. Our client's accomplishments are acknowledged and recommended in The Legal 500 and Chambers and Partners, as a top tier firm. Our client holds the Investors in People Gold Accreditation Quality Standard Mark and is LEXCEL, Cyber Essentials Plus and ISO accredited and regulated by the Solicitors Regulation Authority. Family & Children Department Background: Our client's Family & Children law department is ranked and recognised by The Legal 500 and Chambers and Partners for family and matrimonial work, providing confidential advice with effective representation. The family team includes practitioners who have achieved the Law Society's Children Law and Family Law Advanced accreditations providing advocacy in all court proceedings, ensuring their clients receive a consistent and professional service as well as a high degree of continuity. In addition, our client's Family department is experienced in assisting high net worth individuals in divorce matters with specialist divorce solicitors with expertise in domestic abuse, adoption, child abduction, prohibitive steps orders, specific issues orders, injunctions, spousal and child maintenance, properties, pensions and freezing injunctions. Main Duties and Responsibilities Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Children Law work including providing technical expertise and guidance to other team members Ability to manage and supervise Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Children work including divorce, financial disputes and remedies, international elements of child abduction/ adoption, injunctions/ non molestation orders and providing technical expertise and guidance to other team members You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the Key Skills Required: 3 Years+ PQE Registered with the Law Society and Children Panel Membership is desirable. Must have a clean, valid Practicing Certificate at the time of applying Strong management skills Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals Previous proven supervisory experience and working to key performance indicators Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable clients and resolve complicated practicalities involved in Child Care issues Excellent networking and communication skills with the ability to successfully market the Company and generate new business Working knowledge of the publically funded Child Care work and have the ability to service privately funded cases Have extensive experience in dealing with all Child Care work related work and some expertise on adoption matters Experience in own advocacy is an advantage Excellent IT Skills -familiar with Microsoft Office applications and document management skills This list is not exhaustive and there may be other duties as reasonably required. On offer is an attractive salary package, a supportive team environment and real prospects for promotion. The company will allow hybrid working in accordance with the company policy About Gemini Recruitment and Equal Opportunities: Gemini Recruitment is a leading recruitment agency specialising in legal recruitment. We provide a highly focused service specialising in placements for Solicitors, Legal Executives, Trainee Solicitors, Paralegals and Legal Support Staff. We have intimate knowledge of specific opportunities in the legal market across the UK. The company is committed to Equal Opportunities and embraces diversity and inclusivity of its staff and strives to ensure that their workforce reflects the diversity of the communities they serve. By applying to this vacancy you give Gemini Recruitment Services Limited permission to submit your CV to the hiring company and you accept the T&C's, Privacy Policy and Disclaimers which can be found at our Website.

Housing Litigation Solicitor Director Nationwide - Outside London 3years+ PQE Salary £70,000+ p.a. , DOE Leading law firm looking to recruit dedicated and experienced Housing Solicitor Director for highly sought permanent position. Gemini Recruitment are currently partnering with a large and established law firm. Our client serves corporate entities and private individuals in over 25 practice areas from offices throughout London and across England and Wales. Our client's accomplishments are acknowledged and recommended in The Legal 500 and Chambers and Partners, as a top tier firm. Our client holds the Investors in People Gold Accreditation Quality Standard Mark and is LEXCEL, Cyber Essentials Plus and ISO accredited and regulated by the Solicitors Regulation Authority. Housing Department Background: Our client's Housing team, ranked by The Legal 500 directory for its services across England and Wales, provides assistance to both landlords and tenants on all housing issues. Their practitioners are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. Our client offers lawyer supported dispute resolution or alternative dispute resolution (ADR) as a means to resolve housing disrepair matters. Their department also regularly represents clients in the courts for unlawful eviction, possession proceedings and prepare applications for judicial review in cases of homelessness. We are seeking experienced Solicitors, with opportunities available in London and across the UK. Main Responsibilities of the Role: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years. Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy Dealing with emergency cases and identifying and carrying out strategic litigation. Preparing and managing funding applications to the Legal Aid Agency Preparing draft documents including witness statements and processing evidence You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company. Key Skills Required: 3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying Strong management skills Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals Previous proven supervisory experience and working to key performance indicators Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues Excellent networking and communication skills with the ability to successfully market the Company and generate new business Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases Have extensive experience in dealing with all Housing related work Experience in own advocacy is an advantage Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems Experience within the legal sector is preferable Ability to manage social media activity to promote the Company On offer is an attractive salary package, a supportive team environment and real prospects for promotion. The Company supports hybrid working in line with its policy. Please note that a minimum of three days per week in the office is mandatory. About Gemini Recruitment and Equal opportunities: Gemini Recruitment is a leading recruitment agency specialising in legal recruitment. We provide a highly focused service specialising in placements for Solicitors, Legal Executives, Trainee Solicitors, Paralegals and Legal Support Staff. We have intimate knowledge of specific opportunities in the legal market across the UK. The company is committed to Equal Opportunities and embraces diversity and inclusivity of its staff and strives to ensure that their workforce reflects the diversity of the communities they serve. By applying to this vacancy you give Gemini Recruitment Services Limited permission to submit your CV to the hiring company and you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Housing Complaints / Resolutions Officer Role Housing Solutions Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries City of London Hybrid Working Perm Role - 1 /2 days a week in the office Stage 2 Complaints 28ph Umbrella 3 month contract to start ASAP - extension possible We have a fantastic new job opportunity for a Stage 2 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Stage 2 Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. As the Stage 2 Complaints Investigator / Escalation Caseworker you will have a sound understanding of the regulatory timescales, and deadlines, associated with complex complaint resolution, and will be required to take case ownership (until resolution) and conduct a comprehensive investigation, using all available information and documentation, including leading case reviews of the complaint process at Stage 1. DUTIES Your duties as a Stage 2 Complaints Investigator / Escalation Caseworker will include: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to the service standards and meeting the diverse needs of the customer Demonstrate a personal commitment and responsibility for providing a highly resolution-based service, understanding that Stage 2 is the final stage for resolution Acknowledge and resolve complaints by leading on high quality responses Take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress Key skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills