Job Description
Job Title: IT Asset Manager
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
Are you an experienced IT Asset Manager ready to shape the future of digital services?
Technology Services is at the core of DWP Digital, delivering secure, reliable and great value digital infrastructure that millions of people depend on every day.
With 1,500 colleagues across 10 portfolio led teams, we work in a fast paced environment focused on innovation, collaboration and continuous improvement.
We provide end-to-end digital products and services for DWP colleagues and citizens, driven by six priorities:
- Modernising the Digital Workplace with smarter, more flexible tools.
- Strengthening IT Operations through a Full Stack Service Model.
- Building a World Class User Experience Centre with data driven service monitoring.
- Advancing Hybrid Cloud Services for performance and value.
- Securing Critical Services across DWP's digital estate.
- Developing Exceptional People and Skills through strong professional pathways.
You'll manage IT Assets that are at the heart of DWP Digital's delivery - the right tools, products and contracts to enable our people to transform public services used by millions of people.
What skills, knowledge and experience will you need?
- Experience embedding a value for money culture within technical teams, ensuring technology solutions, services, and assets deliver maximum efficiency and measurable return on investment.
- A proven track record of leading continuous service improvement across digital platforms and IT operations, enhancing performance, reliability, and user experience.
- Understanding of IT Asset Management (ITAM) principles and practices, with the ability to leverage asset lifecycle data to support compliance, optimised utilisation, cost control, and strategic technology decision making.
You and your role
As our IT Asset Manager, you will be accountable for managing IT assets across mid tier publishers, ensuring deployment data is accurate, compliant, and aligned with organisational standards.
You will analyse deployment information, work closely with stakeholders, and coordinate corrective actions to address noncompliance, policy breaches, or risks relating to software licence agreements.
You will contribute to the ongoing development and improvement of asset management strategies, policies, standards, and procedures, while maintaining the integrity of all asset information within your remit.
Your role includes optimising publisher specific strategies, providing clear and insightful reporting on asset performance, and evidencing process effectiveness and data quality.
You will also support the adoption of new technologies, using automation where possible to enhance accuracy, efficiency, and overall operational maturity.
Working alongside the Asset Management Lead, you will help embed strategy, policy, processes, and performance measures across all IT assets governed by the DWP IT Asset Management team and those deployed across the wider DWP estate.
Details. Wages. Perks.
Location: You'll join us in your choice of our brilliant digital hubs in Blackpool or Manchester
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of £38,772.
Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year.
Holidays: A generous leave package starting at 24 days rising to 26 after one year.
You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process:
We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
