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GLL is looking for a General Assistant to join the team at Jesus Green Lido. If you have the skills and ambition to join us as a General Assistant, there has never been a more exciting time to join us. This is more than a General Assistant job, it's a career. General Assistants will be the sort of person who thrives in a busy environment and will be unfazed by the variety of the role. Our general assistants role is varied and could be doing anything from customer service and taking bookings to ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience. Ideally, you'll have a First Aid at Work certificate and be calm under pressure, highly responsible and a natural with people from all walks of life. Flexibility, punctuality and reliability are just as important as integrity, a can-do attitude and a real focus on customer service. Passion and personality will stand you in good stead too! What you'll do: Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service. To prepare areas and equipment for events/activities as appropriate. To carry out routine monitoring and non-specialist / basic maintenance of equipment and fittings as required, bringing to the attention of the Supervisor / Manager any faults or major repairs in line with company procedures. Responsible for the efficient and effective control of the day to day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained. To prepare areas and equipment for events/activities as required. To ensure that all equipment is used in a manner consistent with safe working practice. To ensure that equipment is fit for purpose prior to customers being allowed to make use of. To ensure excellent standards of cleanliness at all times. To promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium. What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a part time, flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business. Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

hackajob is collaborating with Accenture to connect them with exceptional professionals for this role. Technical Architect (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to several private and public sector clients. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As an Architect within Accenture, you will: Review and apply the technical architecture requirements for solutions Input into final decisions regarding hardware, network products, system software and security. Work within a hybrid customer facing/internal role. Work hands-on with the appropriate technology stacks applicable to your projects Qualification The following skills and experience for this role: Mandatory Skills: The ability to define and differentiate between non-functional and functional requirements Familiar at depth with key design patterns and principles Identify requirements and translate into actionable design documentation Able to communicate appropriately with both technical and non-technical stakeholder audiences At least one of the following: Experience with working in a DevOps oriented environment Experience of the Software Development within an enterprise environment Experience of testing both functional and non-functional aspects of systems Experience of leading a small team or providing technical leadership as an SME to a wider group Experience of presenting solutions to various governance review boards incl. C-suite level. Set yourself apart: Continually identify new technologies and approaches to form opinions on applicability to projects Experienced in conducting solution reviews measured against key design and delivery metrics Experienced in mentoring and developing junior staff in terms of their skills related to Architecture What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first-class services we're known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office.

hackajob is collaborating with Revolut to connect them with exceptional professionals for this role. About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 70+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work . So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role The Finance team keeps Revolut moving with clarity and confidence. From accounting to strategic support, they work across the business to assess risk, guide decisions, and drive growth. Their insight shapes everything from daily operations to long-term plans and plays a key role in how we scale. We're looking for a Senior Business Analyst to support the design and delivery of key finance and treasury initiatives. You'll be driving the successful delivery of new investment products, treasury system enhancements, and strategic initiatives. Up to shape what's next in finance? Let's get in touch. What you'll be doing Supporting the development and integration of new business initiatives into the treasury ecosystem Translating business objectives into detailed functional and technical requirements used by engineers to build and modify treasury applications and services Documenting end-to-end delivery processes of new applications/features into playbooks to maximise repeatability and scalability Building solid relationships with product teams Performing gap analysis to identify root causes and escalate issues and risks to appropriate parties Liaising with stakeholders and team members across various locations and time zones What you'll need 6+ years of experience working with various financial instruments, trading platforms and settlement systems A solid understanding of all stages of the change programme life cycle, from initiation and design to post-implementation A detailed understanding of banking IT systems, including trade/transaction processing workflows, from booking to GL entries Proficiency in understanding data models, data mapping, and using SQL for data querying and analysis Great Excel skills for data analysis, reconciliation, and testing Knowledge of how different financial systems interact, including API usage, messaging formats and ETL processes Impressive project and stakeholder management skills Nice to have A relevant certification, such as Chartered Financial Analyst (CFA), financial risk manager, or equivalent Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. • Only apply through official Revolut channels. We don't use any third-party services or platforms for our recruitment. • Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it's a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Customer Success Manager Are you passionate about building strong client relationships and delivering exceptional customer experiences? We're looking for an experienced Customer Success Manager to join a fabulous technology business and play a key role in driving customer satisfaction, retention, and long-term success. This is an exciting opportunity to work at the heart of the business, acting as the bridge between customers, support, and product teams to ensure clients receive maximum value while helping shape its future development. The Role As Customer Success Manager, you'll take ownership of the day-to-day customer portfolio, proactively managing relationships, identifying opportunities to improve engagement, and ensuring customers achieve their desired outcomes. You'll work closely with internal teams to monitor account health, deliver strategic account reviews, and champion the voice of the customer across the organisation. Key Responsibilities Proactively manage customer accounts. Monitor customer satisfaction, identify trends, and provide regular updates to internal stakeholders. Support customer retention and recurring revenue targets through effective account management. Conduct Business Reviews with key clients, reviewing performance, usage, future objectives, and opportunities for growth. Collaborate closely with the Support team to identify recurring issues and implement proactive customer success initiatives. Deliver customer communications, training, and engagement activities that improve adoption and satisfaction. Work alongside Product teams to communicate customer feedback, feature requests, and enhancement opportunities. Represent the customer perspective in internal discussions, helping influence future product development. About You We're looking for someone who enjoys working collaboratively, is commercially aware, and thrives on building lasting customer relationships. You'll ideally have: Previous experience in a Customer Success, Account Management, Client Relationship, or Customer Experience role. A proven ability to manage multiple client accounts while maintaining exceptional service levels. Experience conducting business reviews with key stakeholders. Strong communication and relationship-building skills. A proactive, solutions-focused approach to customer engagement. The ability to analyse customer data and identify trends, risks, and opportunities. Confidence managing priorities in a fast-paced technology or SaaS environment. If you're passionate about customer success and want to make a real impact by helping clients achieve the best possible outcomes, we'd love to hear from you.

Management Accountant Based in Taunton with Hybrid Working A market leading organisation based in Taunton are seeking a commercially minded finance professional to take ownership of the accounting, management accounts, and financial reporting for selected business units within an important division within the organisation. Partnering closely with operational management, including location managers. Your core responsibilities Own the preparation of monthly management accounts, delivering insightful variance analysis and performance commentary across designated business units. Produce accurate and timely monthly reporting packs to support business and divisional reporting requirements. Manage monthly CAPEX reporting and forecasting, providing clear analysis against budget and investment plans. Partner with Finance Business Partners and operational teams to develop budgets, forecasts and five-year strategic plans. Consolidate divisional budgets, forecasts and long-range plans for submission to Central Finance. Prepare and review balance sheet reconciliations, ensuring compliance with Group policies and financial controls. Support the year-end audit process, providing robust documentation and responding to auditor queries. Deliver financial insight and analysis that enables informed commercial decision-making across the business. Prepare and manage monthly customer invoicing requirements, ensuring accuracy and timeliness. Provide support across the Divisional Finance Team Contribute to ad hoc financial analysis, projects and business initiatives as required. Our essential requirements Graduate or part-qualified accountant (CIMA, ACCA ,ACA, AAT) Previous experience in management accounting, including period-end processes, purchase orders and sales invoicing Advanced Excel skills with strong overall IT literacy Strong organisational skills with the ability to prioritise and meet deadlines in a fast-paced environment Excellent communication skills with the ability to build relationships across finance, operational and commercial teams Proactive, adaptable and willing to learn new skills Able to work independently, problem solve effectively and remain calm under pressure Experience within service, logistics or waste industries would be advantageous This role offers the opportunity to influence business performance through strong financial management, insightful reporting, and effective collaboration across the organisation. You will enjoy working in a friendly and supportive working environment in a fast paced culture that offers excellent career development opportunities. This role offers hybrid working 3 days in the office and 2 working from home. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.

My client, a well known charity, is looking to recruit a permanent business partner to join the team. Based from home, with some travel throughout the year, the role will be to deliver financial data, analysis and support to managers across the business whilst developing and delivering good quality budgeting and forecasting tools which will help provide specialist financial advice for informed decision-making. Day to day your role will include: To be part of all financial planning and business planning cycle activities, to include the annual budget, Medium Term Business Strategy and quarterly rolling forecasts. Deliver high-quality financial information on a regular and adhoc basis which may include daily, weekly, monthly cycles Transform data into relevant information; identify trends, and deep-dive into variances. Consult closely with stakeholder to understand current and future business needs and ensure the necessary resources and plans are in place. Interpret and interrogate the financial data in order to identify key areas of the business for development and performance review. Ensure statistical returns are completed as required by law and results analysed for benchmarking against the sector and key competitors (to include charity sector external reporting) To be considered for the role you will need to be a fully qualified (CCAB) finance professional with previous experience in business partnering as well as in the charity or another regulated sector. This is a home based role but some travel will be required throughout the year. The salary range is 53,000 to 63,000.

hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Business Analyst - Senior Consultant Team: Business Analysis Location: Hybrid - Edinburgh, Glasgow, Newcastle, Leeds, Manchester, Birmingham, Bristol, or London Commitment: Permanent - Employee Want to solve impactful problems? Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Senior Consultant) , you'll bring a depth of experience and expertise from working in large, complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. You'll also ensure that all work meets Opencast's high standards , including quality, environmental and information security policies, as well as any applicable client requirements and standards. Requirements This role involves weekly on-site working . Applicants should be able to travel, as part of their normal daily commute, to client sites in one of the following locations: Newcastle, Leeds, or Manchester. As attendance at these sites is a routine part of the role's working pattern and involves frequent local travel, travel expenses are not covered. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants are expected to have lived in the UK for at least five consecutive years prior to application to allow the appropriate background checks to be completed. Nationality and immigration status may also be considered as part of the vetting process. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Essential experience To succeed in this role, you'll need experience as a Business Analyst and be able to demonstrate with tangible examples that you can: • Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals. • Elicit, analyse, and validate business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis. • Define epics, features, user stories, acceptance criteria, and non-functional requirements; maintain traceability and facilitate prioritisation. • Use business modelling, process improvement, and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation. • Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus, and adapting messages to different audiences. • Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way. • Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans, and outcomes to ensure solutions meet requirements. • Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations. • Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively. • Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders. • Worked on major transformation programmes and/or across multiple project workstreams. • Line managing, coaching or mentored junior business analysts, supporting their development and delegating work effectively. • Building meaningful, long-term relationships with senior client and third-party stakeholders, managing competing interests and priorities. With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS. Experience working to the GOV.UK Service Standards , including passing service standard assessments at different stages is highly desirable . If you have this experience, please demonstrate this on your CV to discuss at interview. Essential consulting skills In addition to business analysis skills, there are essential core skills you'll need to be an Opencast consultant. You'll need to demonstrate how you: • Contribute to improving ways of working and driving continuous improvements within your teams. • Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice. • Positively challenge decisions or solutions you don't agree with, striving for the best client outcomes. • Create lasting value in the projects you work on, ensuring a user-centric, sustainable approach. • Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability. • Support Opencasts growth plans, by providing case studies and updates into the relevant forums of your project work. • Support other team members to help them overcome their own challenges, providing coaching and/or mentoring support. • Proactively pursue feedback to improve your own work and behaviours and driving a culture of continuous improvement in your team. • Contribute to the commercial needs of Opencast, including supporting new business pursuits with business analysis knowledge. During the interview process, we'll ask questions to explore your experience across these areas. Salary Consultant salary range: £60,000 - £65,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview An Initial Chat with a member of our Talent Team Your CV will be reviewed by one of our Interviewers 1 hour with our technical and values interviewers We will share feedback following the interview, if successful, we will progress to an Offer Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.

GBR Recruitment Ltd are working with a Gainsborough based Civils / Groundworks company recruiting for an experienced Estimator who will be responsible for the day-to-day estimating on civil engineering / groundworks projects, including roads, sewers & all associated infrastructure works on residential & commercial construction developments. As the companies Civils Estimator you will be responsible for calculating the total costs of civils / groundworks construction projects, including the materials, labour requirements (inc. sub-contractors), required plant equipment & other associated packages. You will be confident in reviewing technical drawings, leading end-to-end tender submissions, identifying project risks (risk mitigation) plus ensuring the business submits competitive & profitable tender bids for works of several M's. Key Estimator Responsibilities: Tender Bids Management: Oversee the end-to-end bid and tender process, analysing project specifications, bills of quantities (BoQ), and technical drawings. Cost Analysis: Perform accurate quantity take-offs and build cost estimates for labour, plant, materials, and specialist sub-contractors (e.g., groundworks, piling, drainage, earthworks). Risk & Value Engineering: Identify potential construction risks and propose alternative methods or materials to reduce costs without compromising quality. Supply Chain Liaison: Source and evaluate quotations from suppliers and sub-contractors to ensure competitive pricing. Collaboration: Work alongside project managers, design teams, and commercial leads to develop buildable, cost-effective solutions. Attributes: Experience: Strong civils / groundworks estimating experience within the civil engineering, highways, sewers, water, or infrastructure sectors. Software Proficiency: Strong working knowledge of spreadsheet software and digital take-off and estimating tools (e.g., Bluebeam, AutoCAD, or specialized estimating platforms). Commercial Acumen: A deep understanding of market trends, contract terms (e.g., NEC/JCT), and current construction rates. Qualifications: A degree or HNC/HND in Civil Engineering, Quantity Surveying, or Construction Management is often preferred, though equivalent industry experience is highly valued Apply today, as client will interview immediately.

An exciting opportunity has arisen for an experienced Assistant Food & Beverage Manager to join a well-established hospitality business near Fareham, Hampshire. This Assistant Food and Beverage Manager role is ideal for a passionate hospitality professional with previous management or supervisory experience who is looking to develop their career within a busy, high-quality food and beverage operation. Working closely with the senior management team, you will support the day-to-day running of multiple food and beverage outlets, ensuring exceptional customer service, high operational standards and strong commercial performance. Key Responsibilities Support the daily operation of food and beverage outlets, including restaurant, bar, room service and conference & events. Lead, motivate and develop the food and beverage team to deliver exceptional customer service. Ensure high standards of presentation, service and guest satisfaction are maintained. Conduct team briefings and promote effective communication across departments. Monitor stock levels, labour costs and departmental budgets. Ensure compliance with company procedures, food safety and health & safety regulations. Assist with staff training, coaching and performance management. Drive sales through upselling opportunities and promotional activity. Work closely with other departments to ensure the smooth delivery of all services. About You The successful Assistant Food & Beverage Manager will have: Previous experience in an Assistant Food & Beverage Manager, Food & Beverage Supervisor or Duty Manager position within hospitality. Experience working in quality hotels, restaurants, bars or conference and events operations. 4 or 5 star Hotel or Rosette restaurant experience would be a distinct advantage. Strong leadership and people management skills. Excellent communication and organisational abilities. A proactive, hands-on approach with the ability to perform well in a fast-paced environment. Good commercial awareness, with experience managing costs and maximising revenue opportunities. A passion for delivering outstanding customer service. Salary & Benefits Competitive salary. Career development and progression opportunities. Ongoing training and professional development. Monthly tips. Complimentary gym membership. Discounted spa treatments. Employee Assistance Programme. Enhanced maternity and paternity pay. Generous annual leave entitlement, increasing with service. Staff discounts on accommodation, food and drink. Company pension scheme & Life assurance. Long service awards. If you're an experienced hospitality professional looking for your next challenge, we'd love to hear from you. Apply today to find out more about this exciting opportunity.

Customer Success Manager - Existing Customer Growth & Account Ownership Peterlee Office Based Free On-Site Parking Hours: 8:15-5:00 Mon-Thurs, 8:15-3:00 Fri, full-time hours 42,000 - 45,000 DOE + Bonus + Benefits Are you an experienced Customer Success professional who enjoys building strong customer relationships, delivering value and supporting long-term customer success? We're partnering with an innovative, technology-led business to recruit a Customer Success Manager to join their expanding team. This is a newly created role to make your own within a growing division, offering the opportunity to help shape the future of Customer Success and contribute to customer retention, satisfaction and long-term growth. This role suits someone who enjoys taking ownership, building trusted customer relationships and helping shape processes, customer experience standards and success measures within an evolving function. This is not a sales role. A dedicated sales team manages new business. This role focuses on existing customers, adoption and long-term success. The Package Salary - 42,000 - 45,000 DOE Full-time hours - 8.15 - 5.00 Mon to Thurs, 8.00-3.00 Fri - Office based when not travelling Company performance bonus (up to 5%, transitioning towards a more performance-based model) 25 days holiday + bank holidays Private Medical Insurance, Health Cash Plan (dental, optical, diagnostics, therapies, GP access), children covered up to age 24, Life Insurance, Enhanced maternity & paternity pay, Enhanced company sick pay, Pension via Salary Exchange, Electric Car Salary Sacrifice Scheme (post-probation), Business mileage reimbursement, Paid volunteering leave, Employee referral scheme, Free on-site parking, Kitchen facilities, fresh fruit & coffee, Social activities & events! The Opportunity You will own the end-to-end customer journey from contract handover through onboarding, implementation, adoption and ongoing account management. Working closely with the Head of Product and Key Product Manager, you'll help customers realise value from the platform while building strong, long-term relationships. The role offers autonomy within a supportive team environment. First 3-6 months focus: Product training and knowledge building Customer meetings with the Key Product Manager Internal stakeholder relationships Understanding customer needs and success measures Key Responsibilities Onboarding & Implementation Lead onboarding through to go-live Setup, configuration and readiness Deliver training (remote & onsite) Manage documentation and handover Customer Management Primary contact and escalation point Regular account reviews (performance, adoption, opportunity) Monitor usage and engagement Identify risks and retention opportunities Drive long-term customer value Internal Collaboration Act as customer voice internally Work with Product, Support, Operations and Service teams Support Sales handover Manage escalations Continuous Improvement Maintain customer records Support training and process development Contribute to Customer Success evolution KPIs (Evolving) Measures are being developed as the function grows and focus on customer outcomes: Retention Rate Customer Satisfaction & NPS Customer Health Scores Onboarding completion Engagement & adoption This role will help shape future Customer Success metrics. What We're Looking For Experience in Customer Success, Account Management or Client Services SaaS/tech experience beneficial (not essential) Strong organisation and prioritisation skills Ability to work independently Analytical and problem-solving ability Customer-focused with commercial awareness Strong communication and relationship building skills Experience handling escalations Proactive, adaptable mindset Willingness to learn and develop Why Join? Join a growing business at an exciting stage of development. You'll take ownership of customer relationships, influence how Customer Success evolves, and work in a collaborative environment focused on continuous improvement and long-term impact. If you're looking for a Customer Success role focused on customer outcomes, relationship building and growth within a scaling technology business, we'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Management Accountant Our client is seeking a qualified Management Accountant to join a growing and innovative business in a key finance role. This position offers the opportunity to take ownership of the monthly management accounts process, provide valuable financial insight to support decision-making, and contribute to the ongoing development of a robust and forward-thinking finance function. Key Responsibilities Management Accounts & Reporting Prepare accurate and timely monthly management accounts. Complete month-end journals, including accruals, prepayments, depreciation and payroll adjustments. Manage the month-end close process and reporting timetable. Produce management reports and meaningful financial analysis for senior stakeholders. Deliver variance analysis against budgets and forecasts, highlighting key trends, risks and opportunities. Ensure financial data is accurate, reliable and audit-ready. Budgeting, Forecasting & Analysis Support the preparation of annual budgets and periodic forecasts. Maintain rolling forecasts and provide regular updates on business performance. Partner with department leaders to understand cost drivers and future spending requirements. Prepare financial models and analysis to support planning, investment decisions and business strategy. Contribute to long-term financial forecasting and performance improvement initiatives. Business Partnering Develop strong relationships with stakeholders across operations, engineering, manufacturing, sales, HR and support functions. Provide financial guidance to support commercial and operational decision-making. Help managers understand financial performance, business risks and opportunities. Promote financial accountability and a culture of continuous improvement and cost control. Financial Control & Compliance Complete detailed monthly balance sheet reconciliations. Ensure all journals and reconciliations are appropriately supported and documented. Manage accruals, prepayments, provisions and fixed asset accounting. Maintain depreciation schedules and support the enhancement of financial controls and procedures. Ensure compliance with accounting standards, internal policies and governance requirements. Operating Expenditure & Cash Flow Take ownership of operating expenditure reporting and analysis. Monitor departmental spending against budgets and forecasts. Work with budget holders to identify trends, risks and cost-saving opportunities. Support expenditure approvals, cost allocation and committed cost reporting. Assist with weekly and monthly cash flow forecasting, working capital reporting and supplier payment planning. Identify opportunities to improve cash flow and financial efficiency. Audit, Payroll & Continuous Improvement Prepare audit schedules and support statutory accounts preparation. Assist with external audits, VAT reporting and other regulatory submissions. Support payroll processing, reconciliations, pension accounting and employee cost reporting. Analyse workforce costs and support payroll budgeting and forecasting. Drive improvements in finance processes, reporting, controls and system capabilities. Support ERP enhancements, automation initiatives and wider finance transformation projects. Skills & Experience Essential ACA, ACCA or CIMA qualified. Previous experience in a Management Accountant or similar role. Strong knowledge of month-end and year-end accounting processes. Proven experience producing management accounts and financial reports. Excellent balance sheet reconciliation and financial control skills. Budgeting, forecasting and financial planning experience. Advanced Excel skills and strong analytical ability. Excellent communication and stakeholder management skills. Ability to work independently, prioritise workloads and meet deadlines. Desirable Experience within manufacturing, engineering, aerospace or a similar industry. Experience working with ERP systems. Payroll accounting knowledge. Cash flow forecasting and working capital experience. Exposure to statutory reporting and external audits. Proven track record of improving finance processes, controls and reporting.

Finance Change & Performance Manager Leeds alternate locations include Birmingham, Manchester and Edinburgh / Hybrid 6 months contract Day Rate from 500 via Umbrella DOE Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking for a commercially minded Finance professional to support a major change programme within a financial services environment. This role combines finance business partnering, insight generation, process improvement and change delivery , working closely with operational and finance stakeholders to improve reporting, decision-making and future ways of working. While there is an element of transformation activity, the focus is less on technical treasury expertise and more on helping teams understand performance, develop better insight and support the successful delivery of change across the function. The position is hybrid working being based in one of the above locations 2 days a week, 3 days working from home - Monday to Friday, standard office hours. If not Leeds based, there would be the occasional travel to Leeds. The position is being offered on an initial 6 month contract, with the potential to extend in line with the project requirements. Business Partnering & Stakeholder Engagement (Core) Partner with finance and business stakeholders to understand challenges, identify opportunities and support decision making Provide meaningful analysis, insight and commentary to support business performance Build strong relationships across multiple teams, acting as a trusted adviser during periods of change Support the development of reporting, MI and performance metrics to improve visibility and understanding Facilitate workshops and working groups to gather requirements and support business improvement initiatives Change & Transformation Support the delivery of finance and operational change initiatives Help define and implement improved processes, controls and reporting frameworks Work with stakeholders to identify opportunities for simplification, automation and enhanced ways of working Support the migration away from manual processes and spreadsheet-driven activities Help document future-state processes and operating models Insight & Analytics Analyse financial and operational performance data to identify trends, risks and opportunities Support forecasting, planning and performance management activities Produce insightful reporting and recommendations for senior stakeholders Drive greater use of data and analytics within the function What We're Looking For Experience Strong finance business partnering, FP&A or commercial finance experience Experience within financial services, banking, insurance, fintech or regulated environments Experience supporting change, transformation or business improvement initiatives Proven ability to work with senior stakeholders and influence decision making Experience improving reporting, analytics and management information Skills Strong stakeholder management and relationship-building skills Excellent analytical and problem-solving capability Ability to translate business requirements into practical solutions Comfortable working in a changing environment Strong Excel and reporting skills (Power BI desirable) Nice to Have Exposure to treasury, payments, banking operations or regulated finance environments Experience supporting finance transformation or process improvement programmes Knowledge of operational performance reporting and business insight generation Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Executive Talent Solutions are working with a leading Business Services group to recruit a FP&A Manager. The business is a market leader in their field, with a fantastic range of products and innovative services. Their growth over the past 18 months has created a new position for a FP&A Manager. The successful FP&A manager will report directly to the FD and have responsibility for commercial accounting and business partnering. The role offers a base salary up to £60k plus excellent benefits and the opportunity for career progression. Hybrid working after probation is offered. The office is based in Rainham, Essex. Key responsibilities include: Develop and maintain financial models to forecast future financial performance. Manage the annual budgeting process, ensuring alignment with strategic objectives and operational goals. Develop rolling forecasts to provide updated financial projections. Conduct detailed variance analysis to identify trends, risks, and opportunities. Analyze financial results, providing insights and recommendations to senior management. Support strategic initiatives through financial analysis and modelling. Prepare and present regular financial reports, including monthly, quarterly, and annual reports. Develop and maintain dashboards to monitor key performance indicators (KPIs). Ensure accuracy and timeliness of financial reporting in compliance with relevant standards. Identify and implement process improvements to enhance the efficiency and effectiveness of the FP&A function. Leverage financial software and tools to streamline reporting and analysis processes. Provide financial analysis and insights to support strategic planning and decision making. Conduct scenario analysis and sensitivity testing to evaluate the financial impact of various business decisions. Assist in the development of long-term financial plans and strategies. Candidates applying should be either part-qualified, finalist or qualified with relevant commercial accounting skills and strong systems experience.

Customer Services Team Leader Location: London (Hybrid - office and remote working) Salary: 40,000 per annum Contract: Full-Time, Fixed Term Contract to 31 March 2027 We are seeking an experienced and compassionate Welfare Services Team Leader to join a leading charitable organisation dedicated to supporting individuals across different industry sectors. This is an exciting opportunity to lead a committed welfare team, oversee high-quality support services, and help deliver meaningful outcomes for people facing financial hardship, health challenges, family difficulties, and other life-changing circumstances. The Role As Customer Services Team Leader, you will be responsible for the day-to-day leadership and coordination of the welfare team, ensuring exceptional service delivery and positive outcomes for service users. Working closely with senior management, you will support case managers, oversee complex cases, monitor performance, and contribute to the ongoing development of welfare services. This is a varied and rewarding role that combines people leadership, casework oversight, stakeholder engagement, training delivery, and service improvement. Key Responsibilities Lead, motivate and support a team of case managers. Conduct regular one-to-one meetings, team meetings and performance reviews. Monitor workloads and ensure effective case allocation. Identify training and development opportunities within the team. Support recruitment, onboarding and induction activities Provide guidance on complex and sensitive welfare cases. Ensure support plans are person-centred, outcome-focused and regularly reviewed Support the development of internal and external learning programmes. Ensure fair, consistent and policy-compliant grant decisions. Ensure accurate case recording and GDPR compliance. Produce reports on team performance and service outcomes. Keep up to date with welfare, benefits, mental health and safeguarding best practice. About You We are looking for a motivated leader with a strong background in welfare, support services, social care, charity services or a related field. You will ideally have: Previous experience managing or supervising a team. Experience supporting vulnerable individuals through advice, welfare or case management services. Strong communication and stakeholder engagement skills. The ability to manage complex and sensitive situations with empathy and professionalism. Excellent organisational skills and the ability to balance competing priorities. Knowledge of safeguarding, welfare support, benefits, grants or charitable services. Strong reporting, administration and record-keeping skills. A commitment to equality, diversity and inclusion. What's on Offer? Salary of 40,000 Hybrid working arrangement Opportunity to lead a dedicated and passionate team Meaningful work that positively impacts people's lives Supportive and collaborative working environment Ongoing professional development opportunities If you are a people-focused leader with a passion for delivering high-quality welfare services and supporting individuals through challenging circumstances, we would love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

This client is a global law firm with 650 lawyers across their office network. The London office is a key component of their global platform, offering UK and U.S. legal advice to major international companies and financial institutions, entrepreneurs and investors while drawing upon the resources of their global network. They are looking for a bright and enthusiastic Pricing Analyst, based in the London office. The Pricing Analyst will be a key member of the global Pricing and Value Team, using our pricing model to run complex financial analyses while supporting the data and reporting needs of the Group. Responsibilities Assist in the production of sophisticated financial analyses using both established and new, creative approaches. Prepare robust models and templates to support analysis of a wide array of fee proposals utilizing Firm financial metrics. Run profitability analyses to help Department Chairs and the New Business Committee to fully evaluate fee proposals and make appropriate business decisions for the Firm. Run sensitivity analyses to help partners and the New Business Committee understand potential impacts of a change in assumptions. Assist in the development and implementation of new pricing services and tracking mechanisms to generate new business and manage the success of existing arrangements. Generate strategic staffing solutions based on different alternative fee arrangements in partnership with the Senior Manager of Pricing and Value and other team members. Communicate with the Pricing Support Group, Legal Project Management, Client Operations, and Business Development to discuss pricing strategies, brainstorm creative fee proposals, facilitate effective rate management and implementation, and optimize efficiencies. Contribute to the creation and automation of matter budgets and matter management initiatives in collaboration with the Legal Project Management team. Develop a strong understanding of the Firm's departments, practice groups, and clients to help develop strategic planning and pricing initiatives. Candidate Profile Higher education degree required. Degree in Accounting, Finance, or Economics strongly preferred. A minimum of 3 years of relevant financial analysis experience. Previous pricing or legal industry experience highly desired. Strong written and verbal communications skills. Exceptional attention to detail. Ability to set priorities and manage multiple assignments simultaneously. Ability to identify and analyze multi-faceted problems and recommend solutions. Team player with capacity to work collaboratively with a diverse team and build relationships across the Firm. Strong technical skills, including sophisticated Excel skills (including use of vertical and horizontal lookups, macros, pivot tables and modeling) and a high level of proficiency in Word and PowerPoint required. Experience with SQL, VBA desired. Ability to protect and maintain confidential and sensitive information. Flexibility to adjust work schedule according to workload demands. Important Notice It is Career Legal's policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted, you within three working days your application has been unsuccessful, and your details have not been retained. Please apply for any other position that you may see in the future. Thank you. Career Legal is a Recruitment Agency and is advertising this vacancy on behalf of one of its clients.

Assistant Manager High Wycombe The role: Would you like to join a market-leading company in their industry across the UK Our clients Assistant Managers are an essential part of the team. Supporting the Manager in the day to day running of a venue you will also be acting venue manager in their absence (such as annual leave) and therefore may also be closely communicating with our area management team to ensure the venue is held to our high and professional standard. As always, we would need you to have excellent customer service skills, with a minimum of 3 years customer service experience and a year in a supervisor or management role is also preferred! Duties within our venues also include: Liaising with Area Management to ensure the venue is meeting its KPIs and being the best it can be in the absence of the Venue Manager Delegate and support staff in their daily tasks Encouraging and driving business day to day, including during peak times and tournament days. Key holder duties (such as opening or closing a venue) By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be: Promoting our excellent offers, promotions and events / Providing refreshments and snacks to our customers. Who are we looking for? We are looking for candidates who are not only passionate about great customer service, but are also able to deliver it too, as you will be serving customers with pride and integrity. Our staff members need to be outgoing, confident, and ambitious, as you will be approaching customers to discuss our offers and to offer food and beverages. As with any business, timekeeping is essential, therefore we would expect you to be on time, presentable and ready to be a great brand ambassador. As a seven day a week business, we do require flexibility to meet the needs of the business across our roles. So, whats in it for you? Job Security due to our ever-expanding business The opportunity to earn bonuses and recognition for going the extra mile. They pay above the National Living Wage regardless of age! Annual Shoe Allowance Enhanced Maternity and Paternity packages. Employee Development Programme available. Employee Assistance Programme. Access to a confidential 24hr Health Assured helpline Life Assurance 3 x annual salary HAPI App discounts retail, travel, cinema etc. Discount on Tanning, Lotions and Gym Membership Access to a generous refer a friend programme Package: Salary: 30,537 + Bonus + Package Shift pattern: 5 days across 7, mixed shift patterns Benefits: Bonus scheme Performance bonus Company pension Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Referral programme Store discount By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.