Administration Support Executive & Customer Service Coordinator Salary: up to £32,000 per annum Location: Stoke on Trent Hours: Monday to Friday, 8:00am - 5:30pm, plus weekend rota (1 in every 3 weekends) An exciting opportunity has arisen for a highly organised and customer-focused individual to join a busy and growing business. This role is ideal for someone who thrives in a fast-paced office environment, enjoys dealing with customers, and can confidently manage multiple tasks simultaneously. As the first point of contact for customers, you will handle enquiries via telephone, email, messaging platforms and in person where applicable. The business serves a diverse customer base across the UK and internationally, making strong communication and administrative skills essential. Key Responsibilities Providing professional and friendly customer service Responding promptly to customer enquiries via telephone, email and messaging platforms General office administration and support Processing and inputting data accurately Generating business documentation and reports Managing customer accounts and maintaining strong client relationships Supporting advertising and promotional activities Freight forwarding administration and export documentation Following up sales enquiries and leads Processing sales orders and preparing customer quotations Producing pro-forma invoices and supporting invoicing activities Managing emails, scanning, filing and record keeping Assisting with general day-to-day office operations Skills & Experience Strong office administration and customer service skills Experience processing sales orders and preparing quotations Excellent communication and interpersonal skills Good numerical and mathematical ability Strong attention to detail and accuracy Ability to prioritise workloads and work effectively under pressure Problem-solving skills with the ability to use initiative Competent IT skills, including Microsoft Office applications Ability to build and maintain positive working relationships Self-motivated, proactive and highly organised Desirable Previous experience within logistics, exports or a similar environment Experience handling international customer accounts Knowledge of invoicing and pro-forma documentation APPLY NOW! Please contact me for more information (url removed) (phone number removed) Please note: Due to the high volume of applications we receive, only candidates who are successfully shortlisted for the role will be personally contacted. INDCOM
Jul 15, 2026
Full time
Administration Support Executive & Customer Service Coordinator Salary: up to £32,000 per annum Location: Stoke on Trent Hours: Monday to Friday, 8:00am - 5:30pm, plus weekend rota (1 in every 3 weekends) An exciting opportunity has arisen for a highly organised and customer-focused individual to join a busy and growing business. This role is ideal for someone who thrives in a fast-paced office environment, enjoys dealing with customers, and can confidently manage multiple tasks simultaneously. As the first point of contact for customers, you will handle enquiries via telephone, email, messaging platforms and in person where applicable. The business serves a diverse customer base across the UK and internationally, making strong communication and administrative skills essential. Key Responsibilities Providing professional and friendly customer service Responding promptly to customer enquiries via telephone, email and messaging platforms General office administration and support Processing and inputting data accurately Generating business documentation and reports Managing customer accounts and maintaining strong client relationships Supporting advertising and promotional activities Freight forwarding administration and export documentation Following up sales enquiries and leads Processing sales orders and preparing customer quotations Producing pro-forma invoices and supporting invoicing activities Managing emails, scanning, filing and record keeping Assisting with general day-to-day office operations Skills & Experience Strong office administration and customer service skills Experience processing sales orders and preparing quotations Excellent communication and interpersonal skills Good numerical and mathematical ability Strong attention to detail and accuracy Ability to prioritise workloads and work effectively under pressure Problem-solving skills with the ability to use initiative Competent IT skills, including Microsoft Office applications Ability to build and maintain positive working relationships Self-motivated, proactive and highly organised Desirable Previous experience within logistics, exports or a similar environment Experience handling international customer accounts Knowledge of invoicing and pro-forma documentation APPLY NOW! Please contact me for more information (url removed) (phone number removed) Please note: Due to the high volume of applications we receive, only candidates who are successfully shortlisted for the role will be personally contacted. INDCOM
Your new company Hays are working exclusively with a large Manufacturing business who are looking for a Procurement Coordinator on a permanent basis. This role for Procurement Coordinator is responsible for coordinating direct procurement activities, managing material requirements in line with the Sales and Operations Planning (S&OP) process, and maintaining inventory levels to ensure uninterrupted production and supply continuity.The role is accountable for supplier coordination, procurement administration, inventory management, freight and logistics activities, customs and dangerous goods compliance, and supporting continuous improvement initiatives across the procurement function. The position also plays a key role in SAP system utilisation, procurement process optimisation, and the development of procurement capability within the business. Your new role As Procurement Coordinator, your role involves: Support annual and bi-annual procurement budget planning activities for raw materials and purchased goods. Monitor market conditions, supply risks, and pricing trends, providing recommendations for risk mitigation. Support procurement cost tracking and budget performance reporting. Contribute to procurement, KPI development and performance measurement activities. Conduct supplier benchmarking exercises to drive improvements in quality, delivery, cost, and competitiveness. Negotiate pricing and commercial terms for designated categories of materials. Coordinate material requirements with Manufacturing and Production Planning teams. Manage inventory targets and replenishment activities for identified materials. Monitor supplier delivery performance and communicate delivery schedules to stakeholders. Track inbound shipments and coordinate customs clearance activities. Supplier Management and Procurement Operations Source quotations for raw materials, laboratory materials, and other operational requirements. Coordinate supplier onboarding and new material introductions. Manage purchase order accuracy and minimise procurement transaction amendments. Drive supplier performance improvements through effective communication, monitoring, and escalation where required. Support procurement reporting and KPI tracking activities. Logistics, Freight and Customs Manage relationships with logistics service providers and freight partners. Obtain and evaluate freight quotations for road, sea, and air transportation. Coordinate transportation activities for manufacturing facilities, warehouses, and subcontracting locations. Ensure all import and export documentation is completed accurately and within required timescales. Support customs clearance processes and maintain compliance with all applicable regulations. What you'll need to succeed In order to be considered for this role you would need experience in the following: Degree qualification in any discipline. Postgraduate qualification in Business, Management, Supply Chain, Procurement, or a related field. Professional procurement or supply chain qualifications. Minimum three years' experience in Procurement, Supply Chain, Materials Planning, Logistics, or a related field. Experience operating within a manufacturing or operational environment. Knowledge of ISO 9001 or equivalent quality management systems. Experience managing the storage and transportation of dangerous goods. Proficiency in SAP or equivalent ERP systems. Strong Microsoft Office skills, particularly Excel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 15, 2026
Full time
Your new company Hays are working exclusively with a large Manufacturing business who are looking for a Procurement Coordinator on a permanent basis. This role for Procurement Coordinator is responsible for coordinating direct procurement activities, managing material requirements in line with the Sales and Operations Planning (S&OP) process, and maintaining inventory levels to ensure uninterrupted production and supply continuity.The role is accountable for supplier coordination, procurement administration, inventory management, freight and logistics activities, customs and dangerous goods compliance, and supporting continuous improvement initiatives across the procurement function. The position also plays a key role in SAP system utilisation, procurement process optimisation, and the development of procurement capability within the business. Your new role As Procurement Coordinator, your role involves: Support annual and bi-annual procurement budget planning activities for raw materials and purchased goods. Monitor market conditions, supply risks, and pricing trends, providing recommendations for risk mitigation. Support procurement cost tracking and budget performance reporting. Contribute to procurement, KPI development and performance measurement activities. Conduct supplier benchmarking exercises to drive improvements in quality, delivery, cost, and competitiveness. Negotiate pricing and commercial terms for designated categories of materials. Coordinate material requirements with Manufacturing and Production Planning teams. Manage inventory targets and replenishment activities for identified materials. Monitor supplier delivery performance and communicate delivery schedules to stakeholders. Track inbound shipments and coordinate customs clearance activities. Supplier Management and Procurement Operations Source quotations for raw materials, laboratory materials, and other operational requirements. Coordinate supplier onboarding and new material introductions. Manage purchase order accuracy and minimise procurement transaction amendments. Drive supplier performance improvements through effective communication, monitoring, and escalation where required. Support procurement reporting and KPI tracking activities. Logistics, Freight and Customs Manage relationships with logistics service providers and freight partners. Obtain and evaluate freight quotations for road, sea, and air transportation. Coordinate transportation activities for manufacturing facilities, warehouses, and subcontracting locations. Ensure all import and export documentation is completed accurately and within required timescales. Support customs clearance processes and maintain compliance with all applicable regulations. What you'll need to succeed In order to be considered for this role you would need experience in the following: Degree qualification in any discipline. Postgraduate qualification in Business, Management, Supply Chain, Procurement, or a related field. Professional procurement or supply chain qualifications. Minimum three years' experience in Procurement, Supply Chain, Materials Planning, Logistics, or a related field. Experience operating within a manufacturing or operational environment. Knowledge of ISO 9001 or equivalent quality management systems. Experience managing the storage and transportation of dangerous goods. Proficiency in SAP or equivalent ERP systems. Strong Microsoft Office skills, particularly Excel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our client based in Basildon are looking for an experienced Import Customs Coordinator to join their team on a permanent basis. The ideal candidate will need experience of raising customs declarations using HMRC's CDS and have a strong understanding of UK customs compliance requirements, import procedures and customs regulations. You will be supporting customs operations, ensuring the timely clearance of goods, maintaining compliance with HMRC requirements and providing excellent customer service to both internal and external stakeholders. Duties for the Import Customs Coordinator role will involve: - Supporting the development and growth of Customs services through excellent customer service and operational performance. Completing Customs Import, Export and Cross Trade activities accurately and within required timescales, including all associated financial, legal and invoicing transactions. Completing customs import & export declarations in line with HMRC regulations. Ensuring all operational activities are completed accurately and on time. Reporting any amendments to customs declarations to line management. Carrying out ad-hoc and spot checks on customer entries and providing weekly reports. Maintaining and utilising operational systems and customs platforms effectively. Ensuring Import Duties and VAT are correctly applied and invoiced accordingly. Maintaining excellent customer and internal relationships, providing regular updates to the line management team. Following up outstanding customer payments with the Credit Control team. Maintaining regular communication with the sales teams, reporting potential opportunities and handing over shipments as required. Ensuring quotations are communicated to the sales team within 2 hrs of receipt and recorded. Identifying/implementing efficiencies in customer workflows with line management. Ensuring all required reports are completed and submitted within agreed deadlines. Ensuring all goods released under the deferment account have approvals in place. Completing invoicing accurately within 48 hours of activity. Ensuring insurance charges are applied and escalating any insurance claims urgently. What you will need: - At least 1 years' experience within Customs, Imports or Customs Compliance. Experience raising import declarations using CDS. A good understanding of UK customs regs, procedures and compliance requirements. Knowledge of the UK Trade Tariff and commodity classifications. Experience identifying import licensing requirements, including SPS controls, CITES requirements and military or controlled goods. Experience of Postponed VAT Accounting (PVA). Experience of HMRC amendments and duty reclaim processes. Working knowledge of customs formalities relating to UK and EU imports. Good knowledge of Microsoft Office 365, particularly Word and Excel. Excellent attention to detail, accuracy and ability to prioritise and organise workload. Strong communication and customer service skills. Ability to work independently and as part of a team. Flexible approach to working hours, occasional weekend work may be required. Experience within road transport, logistics, freight forwarding or customs brokerage would be an advantage, as would knowledge of transit procedures and ETSF operations. What's in it for you: - Our client is offering a salary of £27,000 - £28,000pa, 21 days holiday plus bank holidays (holiday entitlement increases with service), Great pension scheme and free annual pension and investment review, Death in Service benefit3 x salary, Private Medical, Employee Assistance Programme (EAP) for you and eligible family members, employee discounts and benefits platform and on-site car parking. The working hours for this role are Monday to Friday 8:30am to 5.30pm If you have the relevant skills, experience and attributes for this role then we would like to hear from you.
Jul 14, 2026
Full time
Our client based in Basildon are looking for an experienced Import Customs Coordinator to join their team on a permanent basis. The ideal candidate will need experience of raising customs declarations using HMRC's CDS and have a strong understanding of UK customs compliance requirements, import procedures and customs regulations. You will be supporting customs operations, ensuring the timely clearance of goods, maintaining compliance with HMRC requirements and providing excellent customer service to both internal and external stakeholders. Duties for the Import Customs Coordinator role will involve: - Supporting the development and growth of Customs services through excellent customer service and operational performance. Completing Customs Import, Export and Cross Trade activities accurately and within required timescales, including all associated financial, legal and invoicing transactions. Completing customs import & export declarations in line with HMRC regulations. Ensuring all operational activities are completed accurately and on time. Reporting any amendments to customs declarations to line management. Carrying out ad-hoc and spot checks on customer entries and providing weekly reports. Maintaining and utilising operational systems and customs platforms effectively. Ensuring Import Duties and VAT are correctly applied and invoiced accordingly. Maintaining excellent customer and internal relationships, providing regular updates to the line management team. Following up outstanding customer payments with the Credit Control team. Maintaining regular communication with the sales teams, reporting potential opportunities and handing over shipments as required. Ensuring quotations are communicated to the sales team within 2 hrs of receipt and recorded. Identifying/implementing efficiencies in customer workflows with line management. Ensuring all required reports are completed and submitted within agreed deadlines. Ensuring all goods released under the deferment account have approvals in place. Completing invoicing accurately within 48 hours of activity. Ensuring insurance charges are applied and escalating any insurance claims urgently. What you will need: - At least 1 years' experience within Customs, Imports or Customs Compliance. Experience raising import declarations using CDS. A good understanding of UK customs regs, procedures and compliance requirements. Knowledge of the UK Trade Tariff and commodity classifications. Experience identifying import licensing requirements, including SPS controls, CITES requirements and military or controlled goods. Experience of Postponed VAT Accounting (PVA). Experience of HMRC amendments and duty reclaim processes. Working knowledge of customs formalities relating to UK and EU imports. Good knowledge of Microsoft Office 365, particularly Word and Excel. Excellent attention to detail, accuracy and ability to prioritise and organise workload. Strong communication and customer service skills. Ability to work independently and as part of a team. Flexible approach to working hours, occasional weekend work may be required. Experience within road transport, logistics, freight forwarding or customs brokerage would be an advantage, as would knowledge of transit procedures and ETSF operations. What's in it for you: - Our client is offering a salary of £27,000 - £28,000pa, 21 days holiday plus bank holidays (holiday entitlement increases with service), Great pension scheme and free annual pension and investment review, Death in Service benefit3 x salary, Private Medical, Employee Assistance Programme (EAP) for you and eligible family members, employee discounts and benefits platform and on-site car parking. The working hours for this role are Monday to Friday 8:30am to 5.30pm If you have the relevant skills, experience and attributes for this role then we would like to hear from you.
Food/ Specification Technologist Role Description: Reporting to the Technical Services Manager, you will be responsible for managing customer specifications, product labelling and packaging artwork to ensure compliance with food legislation, customer requirements and company standards. Working closely with the Technical, NPD, Sales and Operations teams, you will support new product launches, maintain accurate technical documentation and provide technical support to customers while ensuring the highest standards of food safety, quality, legality and compliance are maintained. Key Responsibilities for an Interim Role: Complete the generation of new customer specifications and complete customer portals with all customer requirements. Deal with Technical Customer Service queries, responding in a timely and professional manner and supporting key customer accounts as required. To sign off artwork in accordance with legal requirements. Be part of the new product development process, ensuring full compliance to technical standards. Be competent to cover the generation of labels in the absence of our NPD and project coordinator. Support and manage NPD, trials and sample processes including managing and supporting shelf-life validation processes. Supporting customer COP requirements and gap analysis. Support and complete complaint investigations via the non-conformance process. Additional tasks as required. Key Responsibilities of a Permanent Role: Carry out Monthly Traceability & Mass Balance Audits. Member of Internal Audit Team (carry out assigned audits) Supporting the Food Safety & Quality Management System maintenance. Weekly export documentation and lead Vet visits. To Deputise for the Technical Services & Compliance Manager as required. Support with implementation of new processes in alignment with the EFSQMS. Be an integral member of the team during external audits for traceability/mass balance, supplier approval and other areas as required. Be involved in supporting and actioning non-conformances and corrective action plans where applicable. The ideal candidate: The ideal candidate must have: Food related qualification or relevant industry experience. Previous experience of working within a compliance and standards driven environment BRC Knowledge of food legislation. Legal labelling trained to approval label and artwork. High levels of attention to detail. Food Safety Level 3. HACCP Level 3. Understanding of microbiology and nutrition. Experience within a similar role in FMCG. An understanding of the operational side of Food Manufacturing. Salary is 30-35k & Working hours are 9am-5pm (Flexible Start from 8am)
Jul 14, 2026
Full time
Food/ Specification Technologist Role Description: Reporting to the Technical Services Manager, you will be responsible for managing customer specifications, product labelling and packaging artwork to ensure compliance with food legislation, customer requirements and company standards. Working closely with the Technical, NPD, Sales and Operations teams, you will support new product launches, maintain accurate technical documentation and provide technical support to customers while ensuring the highest standards of food safety, quality, legality and compliance are maintained. Key Responsibilities for an Interim Role: Complete the generation of new customer specifications and complete customer portals with all customer requirements. Deal with Technical Customer Service queries, responding in a timely and professional manner and supporting key customer accounts as required. To sign off artwork in accordance with legal requirements. Be part of the new product development process, ensuring full compliance to technical standards. Be competent to cover the generation of labels in the absence of our NPD and project coordinator. Support and manage NPD, trials and sample processes including managing and supporting shelf-life validation processes. Supporting customer COP requirements and gap analysis. Support and complete complaint investigations via the non-conformance process. Additional tasks as required. Key Responsibilities of a Permanent Role: Carry out Monthly Traceability & Mass Balance Audits. Member of Internal Audit Team (carry out assigned audits) Supporting the Food Safety & Quality Management System maintenance. Weekly export documentation and lead Vet visits. To Deputise for the Technical Services & Compliance Manager as required. Support with implementation of new processes in alignment with the EFSQMS. Be an integral member of the team during external audits for traceability/mass balance, supplier approval and other areas as required. Be involved in supporting and actioning non-conformances and corrective action plans where applicable. The ideal candidate: The ideal candidate must have: Food related qualification or relevant industry experience. Previous experience of working within a compliance and standards driven environment BRC Knowledge of food legislation. Legal labelling trained to approval label and artwork. High levels of attention to detail. Food Safety Level 3. HACCP Level 3. Understanding of microbiology and nutrition. Experience within a similar role in FMCG. An understanding of the operational side of Food Manufacturing. Salary is 30-35k & Working hours are 9am-5pm (Flexible Start from 8am)
Ocean Freight Planning Coordinator - Shipping & Freight - Manchester - Up to £28,000 About the Company Our client is one of the UK's leading international freight forwarding and logistics providers, delivering comprehensive road, sea, air, and supply chain solutions to customers worldwide. With a strong reputation for service excellence and continued growth, they are looking to recruit a Ocean Freight Planning Coordinator to join their busy Manchester operations team. This is an exciting opportunity for an organised and proactive logistics professional to play a key role in coordinating international transport operations, ensuring shipments move efficiently while delivering exceptional service to customers and overseas partners. Ocean Freight Planning Coordinator - The details Competitive salary Company pension scheme Ongoing training and professional development Career progression opportunities within a well established international logistics business Supportive and collaborative working environment Full-time, permanent position Opportunity to work with a respected leader in the freight forwarding industry Ocean Freight Planning Coordinator - Requirements Previous experience within freight forwarding, logistics, transport planning, or international shipping Good understanding of import and export transport operations Excellent organisational and time management skills Strong communication skills with the ability to build relationships across multiple departments and external partners High level of attention to detail and accuracy Ability to prioritise workload in a fast paced operational environment Strong IT skills, including experience using Microsoft Office applications Ability to work independently while contributing positively to a team environment Desirable Knowledge of customs procedures and HMRC import/export requirements Understanding of Dangerous Goods Regulations Experience using freight forwarding or transport management systems Previous experience coordinating international road freight, sea freight, or multimodal transport Knowledge of logistics planning and load optimisation Ocean Freight Planning Coordinator - Responsibilities Coordinate international import and export shipments from booking through to delivery Arrange transport movements and prepare all associated shipping documentation Plan vehicle loads in the most efficient and cost-effective manner, working closely with other branches and planning teams Liaise with warehouses, transport providers, overseas offices, and internal departments to coordinate loading and delivery schedules Monitor shipment progress and proactively resolve issues that may impact transit times Keep Customer Relationship Teams updated on shipment status and any operational changes Ensure partner accounting and job costing are completed accurately and within required timescales Process transport documentation in accordance with HMRC customs requirements Maintain accurate records across internal systems and ensure all documentation is up to date Build and maintain strong working relationships with international partners and internal stakeholders Identify and pass potential customer opportunities to the relevant sales or customer relationship teams Support claims administration by gathering information and escalating issues where required Prepare operational reports and management information as requested Ensure compliance with company procedures, customs regulations, dangerous goods legislation, quality standards, and health and safety requirements About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy
Jul 13, 2026
Full time
Ocean Freight Planning Coordinator - Shipping & Freight - Manchester - Up to £28,000 About the Company Our client is one of the UK's leading international freight forwarding and logistics providers, delivering comprehensive road, sea, air, and supply chain solutions to customers worldwide. With a strong reputation for service excellence and continued growth, they are looking to recruit a Ocean Freight Planning Coordinator to join their busy Manchester operations team. This is an exciting opportunity for an organised and proactive logistics professional to play a key role in coordinating international transport operations, ensuring shipments move efficiently while delivering exceptional service to customers and overseas partners. Ocean Freight Planning Coordinator - The details Competitive salary Company pension scheme Ongoing training and professional development Career progression opportunities within a well established international logistics business Supportive and collaborative working environment Full-time, permanent position Opportunity to work with a respected leader in the freight forwarding industry Ocean Freight Planning Coordinator - Requirements Previous experience within freight forwarding, logistics, transport planning, or international shipping Good understanding of import and export transport operations Excellent organisational and time management skills Strong communication skills with the ability to build relationships across multiple departments and external partners High level of attention to detail and accuracy Ability to prioritise workload in a fast paced operational environment Strong IT skills, including experience using Microsoft Office applications Ability to work independently while contributing positively to a team environment Desirable Knowledge of customs procedures and HMRC import/export requirements Understanding of Dangerous Goods Regulations Experience using freight forwarding or transport management systems Previous experience coordinating international road freight, sea freight, or multimodal transport Knowledge of logistics planning and load optimisation Ocean Freight Planning Coordinator - Responsibilities Coordinate international import and export shipments from booking through to delivery Arrange transport movements and prepare all associated shipping documentation Plan vehicle loads in the most efficient and cost-effective manner, working closely with other branches and planning teams Liaise with warehouses, transport providers, overseas offices, and internal departments to coordinate loading and delivery schedules Monitor shipment progress and proactively resolve issues that may impact transit times Keep Customer Relationship Teams updated on shipment status and any operational changes Ensure partner accounting and job costing are completed accurately and within required timescales Process transport documentation in accordance with HMRC customs requirements Maintain accurate records across internal systems and ensure all documentation is up to date Build and maintain strong working relationships with international partners and internal stakeholders Identify and pass potential customer opportunities to the relevant sales or customer relationship teams Support claims administration by gathering information and escalating issues where required Prepare operational reports and management information as requested Ensure compliance with company procedures, customs regulations, dangerous goods legislation, quality standards, and health and safety requirements About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy
Customer Service & Export Coordinator - ourskirts of Sheffield - Hybrid role after probation - good benefits to include free parking! Are you an experienced Customer Service professional with export knowledge who enjoys variety, problem-solving and building strong customer relationships? We are looking for a proactive and organised Customer Service & Export Coordinator to join a busy and growing team. This is a varied role that combines customer service, export administration and operational support, ensuring customers receive an exceptional experience while supporting the smooth movement of products across international markets. If you enjoy working in a fast-paced environment, are confident managing multiple priorities and take pride in delivering excellent service, we'd love to hear from you. As a Customer Service & Export Coordinator, you will be responsible for supporting customers, processing export orders and coordinating with internal teams and logistics partners to ensure products are delivered efficiently and accurately. Key Responsibilities Respond to customer enquiries via telephone, email and online channels. Deliver an outstanding customer experience at every interaction. Process orders, replacements and warranty claims. Handle customer complaints professionally and efficiently. Build positive relationships with customers and internal stakeholders. Maintain accurate customer records and documentation. Export & Order Processing Process export orders accurately and efficiently. Ensure all export and import requirements are met for individual countries. Prepare and manage export documentation. Liaise with third-party logistics providers (3PLs) regarding shipments and deliveries. Investigate and resolve shipment queries and issues. Support customers with delivery tracking and logistics enquiries. Update and maintain CRM and customer records. Work across multiple systems to ensure accurate information is recorded. Support operational activities and reporting requirements. Ensure all administration is completed accurately and in a timely manner. Manage workload effectively while maintaining attention to detail. We are looking for someone who combines excellent customer service skills with strong administrative and export experience. Minimum 2-3 years' experience in a customer service, customer support or export administration role. Experience of export/import processes and documentation. Excellent verbal and written communication skills. Strong administrative skills and attention to detail. Experience working in a fast-paced environment. Confident using Microsoft Office, including Word and Excel. Ability to multitask, prioritise and manage deadlines. Positive, proactive and team-focused approach. Desirable Skills & Experience Experience using Salesforce, SAP or similar CRM/ERP systems. Additional language skills. Technical customer service experience. If you're passionate about customer service, enjoy coordinating shipments and have the attention to detail needed to manage export processes effectively, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 11, 2026
Full time
Customer Service & Export Coordinator - ourskirts of Sheffield - Hybrid role after probation - good benefits to include free parking! Are you an experienced Customer Service professional with export knowledge who enjoys variety, problem-solving and building strong customer relationships? We are looking for a proactive and organised Customer Service & Export Coordinator to join a busy and growing team. This is a varied role that combines customer service, export administration and operational support, ensuring customers receive an exceptional experience while supporting the smooth movement of products across international markets. If you enjoy working in a fast-paced environment, are confident managing multiple priorities and take pride in delivering excellent service, we'd love to hear from you. As a Customer Service & Export Coordinator, you will be responsible for supporting customers, processing export orders and coordinating with internal teams and logistics partners to ensure products are delivered efficiently and accurately. Key Responsibilities Respond to customer enquiries via telephone, email and online channels. Deliver an outstanding customer experience at every interaction. Process orders, replacements and warranty claims. Handle customer complaints professionally and efficiently. Build positive relationships with customers and internal stakeholders. Maintain accurate customer records and documentation. Export & Order Processing Process export orders accurately and efficiently. Ensure all export and import requirements are met for individual countries. Prepare and manage export documentation. Liaise with third-party logistics providers (3PLs) regarding shipments and deliveries. Investigate and resolve shipment queries and issues. Support customers with delivery tracking and logistics enquiries. Update and maintain CRM and customer records. Work across multiple systems to ensure accurate information is recorded. Support operational activities and reporting requirements. Ensure all administration is completed accurately and in a timely manner. Manage workload effectively while maintaining attention to detail. We are looking for someone who combines excellent customer service skills with strong administrative and export experience. Minimum 2-3 years' experience in a customer service, customer support or export administration role. Experience of export/import processes and documentation. Excellent verbal and written communication skills. Strong administrative skills and attention to detail. Experience working in a fast-paced environment. Confident using Microsoft Office, including Word and Excel. Ability to multitask, prioritise and manage deadlines. Positive, proactive and team-focused approach. Desirable Skills & Experience Experience using Salesforce, SAP or similar CRM/ERP systems. Additional language skills. Technical customer service experience. If you're passionate about customer service, enjoy coordinating shipments and have the attention to detail needed to manage export processes effectively, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Inspire Resourcing are currently recruiting an Internal Sales Rep on behalf of our client in Sutton in Ashfield. Key responsibilities: Responding to B2B customer enquiries - via email phone and website Providing timely product advice samples quotations and follow-ups as needed Preparing quotations and resolving pricing issues Updating CRM system Proactive customer contact to build and maintain relationships Grow sales profitably with existing accounts - up-selling & cross-selling Accountability for the profitability product mix and growth of own customer portfolio Identifying new business opportunities (from market research or internally generated leads) Carrying out research Making contact with potential customers to pitch for new business securing new deals Following up to ensure repeat business Requirements At least one years office based sales experience (not essential) Knowledge of export processes (EUR1 COO and Incoterms) Great customer service skills - listening negotiation problem-solving commercially astute driven resilient honest friendly & approachable supportive of colleagues Good attention to detail Able to prioritise effectively Knowledge of CRM ideally Sage (desirable not essential) Experience with industrial products/customers would be advantageous A competitive remuneration package A friendly team and great working environment (newly refurbished offices) Hybrid working - option to work from home one day per week once fully onboarded Enhanced holiday entitlement 25 days (+ Bank Holidays) - extra accrued with service Life insurance if you opt to join the pension scheme Enhanced company sick pay - accrues with service Structured induction training and ongoing commitment to training & development High degree of autonomy Free fruit and as much Nespresso coffee or Yorkshire Tea as you can drink Fridays are dress down and early finish Strong Company Values: We care deeply about People Partners & Longevity
Jul 10, 2026
Full time
Inspire Resourcing are currently recruiting an Internal Sales Rep on behalf of our client in Sutton in Ashfield. Key responsibilities: Responding to B2B customer enquiries - via email phone and website Providing timely product advice samples quotations and follow-ups as needed Preparing quotations and resolving pricing issues Updating CRM system Proactive customer contact to build and maintain relationships Grow sales profitably with existing accounts - up-selling & cross-selling Accountability for the profitability product mix and growth of own customer portfolio Identifying new business opportunities (from market research or internally generated leads) Carrying out research Making contact with potential customers to pitch for new business securing new deals Following up to ensure repeat business Requirements At least one years office based sales experience (not essential) Knowledge of export processes (EUR1 COO and Incoterms) Great customer service skills - listening negotiation problem-solving commercially astute driven resilient honest friendly & approachable supportive of colleagues Good attention to detail Able to prioritise effectively Knowledge of CRM ideally Sage (desirable not essential) Experience with industrial products/customers would be advantageous A competitive remuneration package A friendly team and great working environment (newly refurbished offices) Hybrid working - option to work from home one day per week once fully onboarded Enhanced holiday entitlement 25 days (+ Bank Holidays) - extra accrued with service Life insurance if you opt to join the pension scheme Enhanced company sick pay - accrues with service Structured induction training and ongoing commitment to training & development High degree of autonomy Free fruit and as much Nespresso coffee or Yorkshire Tea as you can drink Fridays are dress down and early finish Strong Company Values: We care deeply about People Partners & Longevity
Be the link between customers, orders, and global logistics. A varied and important role as a sales & logistics coordinator for a major manufacturer, based near Scunthorpe. THE ROLE: Processing customer orders accurately from end to end- receipt, stock availability, invoicing Responding to new customer enquiries and building strong relationships with existing customers Coordinate with carriers and freight forwarders Processing sales and purchase orders, delivery notes, invoices and any other necessary paperwork Facilitating tracking of packages Processing shipping paperwork, freight reviews, audits and damaged goods Maintaining customer files on SAP and related software Keep up to date product information files and customer pricing information Answering general office emails and calls as well as office admin roles such as filing, organising office supplies etc. THE CANDIDATE: Qualifications, skills and experience: Proficient on email, word and excel Experience with SAP desirable Experience working in a fast paced sales and logistics office environment and is capable of making quick decisions that are right for the company and the customer Good understanding of the transit of goods from overseas, import and export documentation Good understanding of shipping documentation, duty/VAT, commodity codes, HMRC, exchange rates etc. Brand ambassador who lives and breathes the company values Uses own initiative and thrives in being able to work independently but can identify when support is required Excellent communication and customer care skills Excellent organisation and administration skills Be prepared to take on a variety of tasks Attention to detail THE COMPANY: A major manufacturer, based near Scunthorpe. THE BENEFITS: 09:00-17:00 Monday - Friday. 23 days holiday plus stats Pension THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Jul 10, 2026
Full time
Be the link between customers, orders, and global logistics. A varied and important role as a sales & logistics coordinator for a major manufacturer, based near Scunthorpe. THE ROLE: Processing customer orders accurately from end to end- receipt, stock availability, invoicing Responding to new customer enquiries and building strong relationships with existing customers Coordinate with carriers and freight forwarders Processing sales and purchase orders, delivery notes, invoices and any other necessary paperwork Facilitating tracking of packages Processing shipping paperwork, freight reviews, audits and damaged goods Maintaining customer files on SAP and related software Keep up to date product information files and customer pricing information Answering general office emails and calls as well as office admin roles such as filing, organising office supplies etc. THE CANDIDATE: Qualifications, skills and experience: Proficient on email, word and excel Experience with SAP desirable Experience working in a fast paced sales and logistics office environment and is capable of making quick decisions that are right for the company and the customer Good understanding of the transit of goods from overseas, import and export documentation Good understanding of shipping documentation, duty/VAT, commodity codes, HMRC, exchange rates etc. Brand ambassador who lives and breathes the company values Uses own initiative and thrives in being able to work independently but can identify when support is required Excellent communication and customer care skills Excellent organisation and administration skills Be prepared to take on a variety of tasks Attention to detail THE COMPANY: A major manufacturer, based near Scunthorpe. THE BENEFITS: 09:00-17:00 Monday - Friday. 23 days holiday plus stats Pension THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills : Fluent in English
Jul 09, 2026
Full time
We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills : Fluent in English
Sales Coordinator South Liverpool, L24 25,000 - 26,000 + Benefits Full time, Monday to Friday (no weekends) Are you an organised and detail-focused administrator looking for your next opportunity? Do you enjoy working in a fast-paced environment where no two days are the same? We are recruiting on behalf of a well-established business in South Liverpool for a Sales Coordinator to join their growing team. This is a fantastic opportunity for someone with strong administrative skills who enjoys supporting sales operations, managing customer orders, and coordinating logistics activities. The Role As a Sales Administrator, your responsibilities will include: Processing customer orders received online, by email, and over the phone Providing excellent customer service and responding to customer enquiries Managing orders from receipt through to delivery Liaising with UK and international haulage providers to coordinate shipments Maintaining accurate customer records and databases About You To be successful in this role, you will have: Previous experience within an administrative, sales support, customer service, or logistics administration role Excellent organisational and time management skills High levels of accuracy and attention to detail Ideal Experience Experience within any of the following would be advantageous: Sales Administration Customer Service Administration Logistics Coordination Order Processing Export or Shipping Administration Supply Chain Administration What's on Offer? Salary of 25,000 - 26,000 , depending on experience Full-time, permanent position Monday to Friday working hours: 8:00am - 4:30pm, or 8:30am - 5:00pm No weekend working Company pension scheme Free onsite parking Annual leave plus bank holidays and company shutdown periods Supportive and collaborative team environment Apply Now If you're looking for a varied Sales Administrator role within a busy and friendly team environment and have the skills to support both sales and logistics operations, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jul 08, 2026
Full time
Sales Coordinator South Liverpool, L24 25,000 - 26,000 + Benefits Full time, Monday to Friday (no weekends) Are you an organised and detail-focused administrator looking for your next opportunity? Do you enjoy working in a fast-paced environment where no two days are the same? We are recruiting on behalf of a well-established business in South Liverpool for a Sales Coordinator to join their growing team. This is a fantastic opportunity for someone with strong administrative skills who enjoys supporting sales operations, managing customer orders, and coordinating logistics activities. The Role As a Sales Administrator, your responsibilities will include: Processing customer orders received online, by email, and over the phone Providing excellent customer service and responding to customer enquiries Managing orders from receipt through to delivery Liaising with UK and international haulage providers to coordinate shipments Maintaining accurate customer records and databases About You To be successful in this role, you will have: Previous experience within an administrative, sales support, customer service, or logistics administration role Excellent organisational and time management skills High levels of accuracy and attention to detail Ideal Experience Experience within any of the following would be advantageous: Sales Administration Customer Service Administration Logistics Coordination Order Processing Export or Shipping Administration Supply Chain Administration What's on Offer? Salary of 25,000 - 26,000 , depending on experience Full-time, permanent position Monday to Friday working hours: 8:00am - 4:30pm, or 8:30am - 5:00pm No weekend working Company pension scheme Free onsite parking Annual leave plus bank holidays and company shutdown periods Supportive and collaborative team environment Apply Now If you're looking for a varied Sales Administrator role within a busy and friendly team environment and have the skills to support both sales and logistics operations, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
At Saint-Gobain PAM UK & Ireland, we are looking for an Import & Export Coordinator to join our Supply chain team, helping to deliver efficient, accurate and on-time shipments while ensuring a high level of service to our customers and stakeholders. In this role you'll play a key role in managing time-critical import activities alongside export operations. This is a fantastic opportunity to gain hands-on experience in a fast-paced, international environment, with full training provided and the chance to make a real impact. You'll start office-based during training, before moving to a hybrid pattern with flexibility built in. Saint-Gobain PAM UK is part of Saint-Gobain UK & Ireland, a global leader in light and sustainable construction. PAM specialises in innovative water and drainage solutions, supporting infrastructure projects across the UK and worldwide. This is a maternity cover fixed-term contract for 9- 12 months. Working hours are 9:00am - 5:00pm with hybrid working pattern after completing training although some flexibility might be required. What we're looking for: Strong attention to detail with the ability to work accurately in a fast-paced, time-critical environment Confident communicator who can liaise with suppliers, hauliers, customs agents and internal teams Organised and adaptable, able to manage multiple priorities and respond to changing demands Experience in logistics, administration, customer service or supply chain (import/export experience desirable but not essential) Previous experience using SAP and Microsoft Office is desirable Proactive mindset with a willingness to learn, improve processes and suggest new ideas What you will be doing: Managing daily import activities, ensuring timely customs clearance and delivery Monitoring shared inboxes and acting quickly on urgent queries and shipment updates Liaising with customs agents, hauliers and suppliers to ensure all documentation is accurate and complete Running daily reports (e.g. late shipments, internal sales updates) and maintaining shipment trackers Obtaining quotes, nominating freight forwarders, organising shipments and coordinating documentation Supporting export operations including producing documents, liaising with stock ground colleagues, packers and hauliers Are PAM and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Jul 07, 2026
Contractor
At Saint-Gobain PAM UK & Ireland, we are looking for an Import & Export Coordinator to join our Supply chain team, helping to deliver efficient, accurate and on-time shipments while ensuring a high level of service to our customers and stakeholders. In this role you'll play a key role in managing time-critical import activities alongside export operations. This is a fantastic opportunity to gain hands-on experience in a fast-paced, international environment, with full training provided and the chance to make a real impact. You'll start office-based during training, before moving to a hybrid pattern with flexibility built in. Saint-Gobain PAM UK is part of Saint-Gobain UK & Ireland, a global leader in light and sustainable construction. PAM specialises in innovative water and drainage solutions, supporting infrastructure projects across the UK and worldwide. This is a maternity cover fixed-term contract for 9- 12 months. Working hours are 9:00am - 5:00pm with hybrid working pattern after completing training although some flexibility might be required. What we're looking for: Strong attention to detail with the ability to work accurately in a fast-paced, time-critical environment Confident communicator who can liaise with suppliers, hauliers, customs agents and internal teams Organised and adaptable, able to manage multiple priorities and respond to changing demands Experience in logistics, administration, customer service or supply chain (import/export experience desirable but not essential) Previous experience using SAP and Microsoft Office is desirable Proactive mindset with a willingness to learn, improve processes and suggest new ideas What you will be doing: Managing daily import activities, ensuring timely customs clearance and delivery Monitoring shared inboxes and acting quickly on urgent queries and shipment updates Liaising with customs agents, hauliers and suppliers to ensure all documentation is accurate and complete Running daily reports (e.g. late shipments, internal sales updates) and maintaining shipment trackers Obtaining quotes, nominating freight forwarders, organising shipments and coordinating documentation Supporting export operations including producing documents, liaising with stock ground colleagues, packers and hauliers Are PAM and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Salesforce Administrator We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions. Position: Salesforce Administrator (internally known as Salesforce Coordinator) Location: Remote (with some travel to London as required) Hours: Full time, permanent (37.5 hours per week) Contract: Permanent Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable) Closing Date: Monday 20th October 2025 About the Role You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals. Role responsibilities include: Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows. Troubleshooting issues, data cleansing and implementing secure system changes. Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively. About You Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn't essential. Skills and Competencies: Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions. Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable) Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent About the Organisation Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 07, 2025
Full time
Salesforce Administrator We are looking for a Salesforce Administrator to join the team in this integral role, helping the organisation achieve its ambitions. Position: Salesforce Administrator (internally known as Salesforce Coordinator) Location: Remote (with some travel to London as required) Hours: Full time, permanent (37.5 hours per week) Contract: Permanent Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable) Closing Date: Monday 20th October 2025 About the Role You will ensure the effective maintenance and development of Salesforce to support programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals. Role responsibilities include: Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows. Troubleshooting issues, data cleansing and implementing secure system changes. Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively. About You Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn't essential. Skills and Competencies: Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions. Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable) Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent About the Organisation Join a data-driven organisation with robust monitoring and evaluation systems, that tracks student progress, assesses the impact of its programmes and uses real-time data to improve delivery. By combining academic, demographic, and outcome data, the team measures university readiness and shares this impact externally. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme The charity is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission. We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Contracts Coordinator Taunton 33,000 to 35,000 DOE Monday to Friday. Early Finish Friday. A leading Engineering and Manufacturing company supplying specialised equipment worldwide is seeking a highly organised and experienced individual to manage contracts once the sales team have received an order. The Role: Main point of contact for all customers post-order Liaise with all company departments to collate and relay information to customers Monitor contract performance both in timing and financially Ensure all technical documentation packages are produced and dispatched on time Attend weekly production meetings and update customers on progress Assist customers with import/export of testing materials and machinery The Person: Educated to BTEC Level 3 minimum Highly organised with excellent attention to detail Capable of handling and managing multiple contracts simultaneously Strong communication skills, both written and verbal Confident in holding internal and external meetings Knowledge of ERP systems (Sage) is desirable Previous experience within an Engineering environment would be an advantage About BMR Solutions: BMR Solutions operates as an Employment Business and Employment Agency. We specialise in recruiting skilled engineers and manufacturing professionals across the Southwest. By submitting your application, you acknowledge that BMR Solutions will process your personal data for the purposes of recruitment, in line with our Privacy Policy. We will only share your details with client organisations after we have discussed the opportunity with you and obtained your explicit consent. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applications are welcomed from all backgrounds.
Oct 07, 2025
Full time
Contracts Coordinator Taunton 33,000 to 35,000 DOE Monday to Friday. Early Finish Friday. A leading Engineering and Manufacturing company supplying specialised equipment worldwide is seeking a highly organised and experienced individual to manage contracts once the sales team have received an order. The Role: Main point of contact for all customers post-order Liaise with all company departments to collate and relay information to customers Monitor contract performance both in timing and financially Ensure all technical documentation packages are produced and dispatched on time Attend weekly production meetings and update customers on progress Assist customers with import/export of testing materials and machinery The Person: Educated to BTEC Level 3 minimum Highly organised with excellent attention to detail Capable of handling and managing multiple contracts simultaneously Strong communication skills, both written and verbal Confident in holding internal and external meetings Knowledge of ERP systems (Sage) is desirable Previous experience within an Engineering environment would be an advantage About BMR Solutions: BMR Solutions operates as an Employment Business and Employment Agency. We specialise in recruiting skilled engineers and manufacturing professionals across the Southwest. By submitting your application, you acknowledge that BMR Solutions will process your personal data for the purposes of recruitment, in line with our Privacy Policy. We will only share your details with client organisations after we have discussed the opportunity with you and obtained your explicit consent. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applications are welcomed from all backgrounds.
Sea Freight Export Coordinator Location: Bradford, UK Salary: Competitive salary on offer depending on experience Job Type: Full Time / Permanent This role is ideal for someone with a strong operational background in seafreight exports, excellent knowledge of carrier processes, and a commercial mindset to support business growth. Key Responsibilities Manage and coordinate end-to-end seafreight export shipments. Make carrier bookings, complete VGM submissions, and handle export customs entries. Prepare and issue Bills of Lading (B/L) instructions accurately and on time. Handle cross trade shipments, liaising with overseas partners and agents. Ensure compliance with international trade and export regulations. Maintain strong working relationships with carriers, agents, and clients. Provide excellent customer service, keeping clients updated throughout the process. Contribute to the company's commercial success by spotting opportunities to upsell or improve services. Key Skills & Experience Proven experience in export seafreight operations within a freight forwarding environment (essential). Strong understanding of international shipping processes and documentation. Experience with CargoWise is advantageous (but not essential). Knowledge of export customs requirements and cross trade procedures. Commercial awareness with the ability to support sales opportunities. Excellent communication and organisational skills. Proactive, detail-oriented, and able to work under pressure. What's on Offer Competitive salary Opportunity to join a forward-thinking, supportive, and growing freight forwarding business. Exposure to international markets and global trade lanes. Career development within a commercially focused environment. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Oct 03, 2025
Full time
Sea Freight Export Coordinator Location: Bradford, UK Salary: Competitive salary on offer depending on experience Job Type: Full Time / Permanent This role is ideal for someone with a strong operational background in seafreight exports, excellent knowledge of carrier processes, and a commercial mindset to support business growth. Key Responsibilities Manage and coordinate end-to-end seafreight export shipments. Make carrier bookings, complete VGM submissions, and handle export customs entries. Prepare and issue Bills of Lading (B/L) instructions accurately and on time. Handle cross trade shipments, liaising with overseas partners and agents. Ensure compliance with international trade and export regulations. Maintain strong working relationships with carriers, agents, and clients. Provide excellent customer service, keeping clients updated throughout the process. Contribute to the company's commercial success by spotting opportunities to upsell or improve services. Key Skills & Experience Proven experience in export seafreight operations within a freight forwarding environment (essential). Strong understanding of international shipping processes and documentation. Experience with CargoWise is advantageous (but not essential). Knowledge of export customs requirements and cross trade procedures. Commercial awareness with the ability to support sales opportunities. Excellent communication and organisational skills. Proactive, detail-oriented, and able to work under pressure. What's on Offer Competitive salary Opportunity to join a forward-thinking, supportive, and growing freight forwarding business. Exposure to international markets and global trade lanes. Career development within a commercially focused environment. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Oct 03, 2025
Full time
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Oct 01, 2025
Full time
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Are you ready to take on an exciting role as a Logistics / Sales Coordinator? Our client, a leading global fresh food importer and exporter based in London, is seeking a dedicated professional to manage their daily sales operations from start to finish. This position offers the opportunity to work both remotely and onsite, providing a dynamic and flexible work environment. Annual salary of £40,000 plus an additional £5,000. Opportunity to work partially remote and onsite as needed. Be part of a global leader in the food import and export industry. The Role: You will play a crucial role in the company's operations. Process and track sales orders from initiation to delivery and invoicing. Act as the main contact for customer and partner queries, ensuring efficient issue resolution. Maintain organised records of sales transactions, pricing data, and customer interactions. Coordinate with external cold stores for shipments and manage stock release to transport companies. Collaborate cross-functionally to ensure smooth order fulfilment and logistics. Handle general administrative tasks such as documentation, data entry, and scheduling. Build strong relationships with customers, transport partners, and internal teams. Identify and implement process improvements to streamline operations. Source and negotiate with new third-party hauliers and cold storage providers when necessary. The Candidate: The ideal applicant will possess the following qualities: Experience dealing with third-party logistics & Cold Storage providers. Proven experience as an Administrator, Sales/Order Coordinator, or similar role. Intermediate proficiency in Excel and other Microsoft Office applications. Strong verbal and written communication skills. Excellent organisational skills with attention to detail. Customer service-oriented with a strong problem-solving ability. Self-motivated and capable of working independently and collaboratively. The Package: The Logistics / Sales Coordinator position comes with an attractive package: Annual salary of £40,000 with an additional £5,000. Flexible working arrangements with the ability to work remotely and onsite. Be part of a company with a robust global network in the food import and export industry. Our client is a renowned global food importer and exporter with an impressive pedigree. They boast superb network connections with third-party logistics and cold storage providers across most continents, ensuring a seamless supply chain. If you're a proactive and organised professional looking to make a significant impact in the logistics field, this Logistics Administrator role could be the perfect fit for you. Join a global leader and contribute to their continued success. If you have experience as a Logistics Coordinator, Sales Coordinator, Order Fulfilment Specialist, Supply Chain Administrator, or Operations Assistant, you might find this Logistics Administrator role particularly appealing. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Sep 25, 2025
Full time
Are you ready to take on an exciting role as a Logistics / Sales Coordinator? Our client, a leading global fresh food importer and exporter based in London, is seeking a dedicated professional to manage their daily sales operations from start to finish. This position offers the opportunity to work both remotely and onsite, providing a dynamic and flexible work environment. Annual salary of £40,000 plus an additional £5,000. Opportunity to work partially remote and onsite as needed. Be part of a global leader in the food import and export industry. The Role: You will play a crucial role in the company's operations. Process and track sales orders from initiation to delivery and invoicing. Act as the main contact for customer and partner queries, ensuring efficient issue resolution. Maintain organised records of sales transactions, pricing data, and customer interactions. Coordinate with external cold stores for shipments and manage stock release to transport companies. Collaborate cross-functionally to ensure smooth order fulfilment and logistics. Handle general administrative tasks such as documentation, data entry, and scheduling. Build strong relationships with customers, transport partners, and internal teams. Identify and implement process improvements to streamline operations. Source and negotiate with new third-party hauliers and cold storage providers when necessary. The Candidate: The ideal applicant will possess the following qualities: Experience dealing with third-party logistics & Cold Storage providers. Proven experience as an Administrator, Sales/Order Coordinator, or similar role. Intermediate proficiency in Excel and other Microsoft Office applications. Strong verbal and written communication skills. Excellent organisational skills with attention to detail. Customer service-oriented with a strong problem-solving ability. Self-motivated and capable of working independently and collaboratively. The Package: The Logistics / Sales Coordinator position comes with an attractive package: Annual salary of £40,000 with an additional £5,000. Flexible working arrangements with the ability to work remotely and onsite. Be part of a company with a robust global network in the food import and export industry. Our client is a renowned global food importer and exporter with an impressive pedigree. They boast superb network connections with third-party logistics and cold storage providers across most continents, ensuring a seamless supply chain. If you're a proactive and organised professional looking to make a significant impact in the logistics field, this Logistics Administrator role could be the perfect fit for you. Join a global leader and contribute to their continued success. If you have experience as a Logistics Coordinator, Sales Coordinator, Order Fulfilment Specialist, Supply Chain Administrator, or Operations Assistant, you might find this Logistics Administrator role particularly appealing. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Gleeson has been partnered with a Global Freight business looking for Freight Pricing Coordinator This Opportunity would be best fitted to a professional looking to further grow their career in a well-established business with multiple growth opportunities within operations and pricing ! Job Title: Freight Pricing Coordinator Location : Ashford - Heathrow Salary : up to £40,000 + Bonus & Package Duties: Conduct market research for Fright industry trends, competitive pricing, and emerging opportunities. Effectively manage service operations, supply information, and generate quotes for various transportation modes, including air, road & ocean Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements. Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols. Collaborate with carriers for competitive transportation rates, analysing trends and benchmarks. Perform thorough cost analysis for shipping routes, considering factors like fuel costs and customs fees. Work closely with sales teams to develop pricing strategies aligned with company goals. Prepare accurate freight quotes, ensuring compliance with pricing agreements. Manage contracts with carriers, periodically reviewing and renegotiating for optimisation. Utilise data analytic to analyse shipping data, monitor market changes, and inform pricing decisions. Communicate pricing information effectively to internal teams and external customers. Address customer inquiries, finding solutions that meet both customer needs and company objectives. Collaborate with other departments to align pricing strategies with overall business goals. Provide support to sales teams in presenting and explaining pricing structures to customers. Stay informed about industry regulations and ensure pricing practices adhere to legal standards. Regularly evaluate pricing processes, implementing changes for efficiency and competitiveness. Use market intelligence to adapt pricing strategies to changing market conditions. Ideal Candidate: Experience in handling multiple modes of freight (Air, Ocean & Road). Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc. At least 2 years of experience in the freight industry. Strong Account Management Pricing and Freight Coordination Experience Import / Export Freight Experience At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Sep 24, 2025
Full time
Gleeson has been partnered with a Global Freight business looking for Freight Pricing Coordinator This Opportunity would be best fitted to a professional looking to further grow their career in a well-established business with multiple growth opportunities within operations and pricing ! Job Title: Freight Pricing Coordinator Location : Ashford - Heathrow Salary : up to £40,000 + Bonus & Package Duties: Conduct market research for Fright industry trends, competitive pricing, and emerging opportunities. Effectively manage service operations, supply information, and generate quotes for various transportation modes, including air, road & ocean Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements. Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols. Collaborate with carriers for competitive transportation rates, analysing trends and benchmarks. Perform thorough cost analysis for shipping routes, considering factors like fuel costs and customs fees. Work closely with sales teams to develop pricing strategies aligned with company goals. Prepare accurate freight quotes, ensuring compliance with pricing agreements. Manage contracts with carriers, periodically reviewing and renegotiating for optimisation. Utilise data analytic to analyse shipping data, monitor market changes, and inform pricing decisions. Communicate pricing information effectively to internal teams and external customers. Address customer inquiries, finding solutions that meet both customer needs and company objectives. Collaborate with other departments to align pricing strategies with overall business goals. Provide support to sales teams in presenting and explaining pricing structures to customers. Stay informed about industry regulations and ensure pricing practices adhere to legal standards. Regularly evaluate pricing processes, implementing changes for efficiency and competitiveness. Use market intelligence to adapt pricing strategies to changing market conditions. Ideal Candidate: Experience in handling multiple modes of freight (Air, Ocean & Road). Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc. At least 2 years of experience in the freight industry. Strong Account Management Pricing and Freight Coordination Experience Import / Export Freight Experience At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Road Freight Coordinator - Wythenshawe - Up to 28,000 The role is dealing with the processing of consignments arriving to the UK by road from Europe. The role of a Road Freight Coordinator would suit someone keen to challenge themselves. Office hours : 8:30 am - 5:30 pm (1-hour unpaid lunch), Monday - Friday (40 hours per week). Type: Permanent Location: Wythenshawe - this role is office-based. Salary: 25,000 - 28000 per annum (dependent upon experience) Duties and Responsibilities: Understand and execute the departments vision of good business development in order to successfully Import/Export Land road freight, warehouse operations and logistics products Oversee client and sub-contractor management in conjunction with Standard of Practice (SOPs) Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs Complete all Import/Export activities correctly and on time including financial, legal and invoicing transactions Ensure all operational activities are completed on time Maintain regular communication with sales teams reporting new sales leads and handover of shipments Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format Report internal leads to the customer services and sales teams Follow up late customer payments in conjunction with credit control Skills & Competency: Previous experience as a Road Freight Coordinator with a UK based Freight forwarder Right to work in the UK (Sponsorship is not available) Based in the UK Quality organisational skills and ability to manage many tasks or projects at the same time. Ability to prioritise own workload but also be able to work as part of a team Strong communication skills, both written and verbal Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and CRM systems. Demonstrate working administrative background Must have an analytical skill, with a high level of attention to detail. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Sep 22, 2025
Full time
Road Freight Coordinator - Wythenshawe - Up to 28,000 The role is dealing with the processing of consignments arriving to the UK by road from Europe. The role of a Road Freight Coordinator would suit someone keen to challenge themselves. Office hours : 8:30 am - 5:30 pm (1-hour unpaid lunch), Monday - Friday (40 hours per week). Type: Permanent Location: Wythenshawe - this role is office-based. Salary: 25,000 - 28000 per annum (dependent upon experience) Duties and Responsibilities: Understand and execute the departments vision of good business development in order to successfully Import/Export Land road freight, warehouse operations and logistics products Oversee client and sub-contractor management in conjunction with Standard of Practice (SOPs) Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs Complete all Import/Export activities correctly and on time including financial, legal and invoicing transactions Ensure all operational activities are completed on time Maintain regular communication with sales teams reporting new sales leads and handover of shipments Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format Report internal leads to the customer services and sales teams Follow up late customer payments in conjunction with credit control Skills & Competency: Previous experience as a Road Freight Coordinator with a UK based Freight forwarder Right to work in the UK (Sponsorship is not available) Based in the UK Quality organisational skills and ability to manage many tasks or projects at the same time. Ability to prioritise own workload but also be able to work as part of a team Strong communication skills, both written and verbal Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and CRM systems. Demonstrate working administrative background Must have an analytical skill, with a high level of attention to detail. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
