Accommodation Support Officer

Are you passionate about helping people? Join our team as an Accommodation Support Officer and support our participants with their housing needs.

This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential and build a better future.

Location: HMP Channings Wood
Hours: Part Time 18.5 hours per week
Contract: Permanent
Closing Date: 17 March 2026

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £25,877 - £29,000 per annum (dependent on experience) with these great benefits:

25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual salary review
Refer a friend scheme
Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Key Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns
  
  Skills and Experience
  
• Experience or knowledge of Accommodation (incl. legislation) - desirable
• Highly effective interpersonal and communication skills both verbally and in writing
• Good organisation skills and ability to meet deadlines