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customer service team coordinator
Adecco
Service/ Contracts coordinator
Adecco Harlow, Essex
Service Contracts coordinator! Monday-Friday 7:30am-4:30pm Salary 28-35,000 ( depending on experience) Harlow - Office based 21 days plus bank holidays and additional Christmas shut down! Social Events, Monthly Shopping Vouchers, Free Parking Adecco Harlow are extremely excited to be working in partnership with a successful company based in Harlow, who are now seeking a Contracts Coordinator. The successful individual will be joining a small, friendly and creditable team and will be responsible for assisting with the smooth day to day operation and running of the service contracts administration. Duties : Planning and coordinating engineers site diary - keeping planner up to date. Ensure daily engineer worksheets and relevant information is received and processed. Ordering and arranging delivery of filters and other equipment required for site jobs. Ensuring all client paperwork and reports are accurate and up to date - uploaded on customers portal. Liaising with clients in a professional manner and taking queries regarding contracts. Preparing of quotations and sales material. Provide support to sales and customer service teams with phone answering, enquiry taking and outbound telephone calls. Perform other clerical duties as required such as filing, photocopying, collating, etc. Any other appropriate duties as they arise. This is a great opportunity to develop and learn new skills whilst utilising existing ones and also receive the chance to join a company who care about their people and are a brilliant employer to work for! Apply now to be interviewed! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 17, 2026
Full time
Service Contracts coordinator! Monday-Friday 7:30am-4:30pm Salary 28-35,000 ( depending on experience) Harlow - Office based 21 days plus bank holidays and additional Christmas shut down! Social Events, Monthly Shopping Vouchers, Free Parking Adecco Harlow are extremely excited to be working in partnership with a successful company based in Harlow, who are now seeking a Contracts Coordinator. The successful individual will be joining a small, friendly and creditable team and will be responsible for assisting with the smooth day to day operation and running of the service contracts administration. Duties : Planning and coordinating engineers site diary - keeping planner up to date. Ensure daily engineer worksheets and relevant information is received and processed. Ordering and arranging delivery of filters and other equipment required for site jobs. Ensuring all client paperwork and reports are accurate and up to date - uploaded on customers portal. Liaising with clients in a professional manner and taking queries regarding contracts. Preparing of quotations and sales material. Provide support to sales and customer service teams with phone answering, enquiry taking and outbound telephone calls. Perform other clerical duties as required such as filing, photocopying, collating, etc. Any other appropriate duties as they arise. This is a great opportunity to develop and learn new skills whilst utilising existing ones and also receive the chance to join a company who care about their people and are a brilliant employer to work for! Apply now to be interviewed! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Anne Corder Recruitment
Customer Support Coordinator - 6 Month Temp
Anne Corder Recruitment Peterborough, Cambridgeshire
Customer Support Coordinator - 6 month temporary role Peterborough Full-time 08:00-16.30 / 09:00-17:30 (on a rota) Occasional Saturday mornings required (enhanced rate) Hybrid (2 days in the office) £13.85ph + enhancement for Saturdays and BH About the Role of Customer Support Coordinator An established and fast-growing UK manufacturing business is looking for a Customer Support Coordinator to join its busy operations team in Peterborough. This role sits at the heart of the customer journey, ensuring orders are processed smoothly and customer queries are handled efficiently while working closely with internal teams across planning, logistics, operations and commercial functions. You'll thrive here if you enjoy a fast-paced environment, juggling multiple priorities and building strong relationships with colleagues and customers alike. Key Responsibilities Process customer enquiries, orders and amendments accurately and efficiently Act as a key point of contact for customer queries via phone and email Proactively manage orders, identifying and resolving potential issues before they impact customers Liaise with internal teams including planning, logistics and operations to ensure customer requirements are delivered effectively Maintain accurate customer records and ensure systems are updated in a timely manner Support new account setup, contract and price processing, and order programming Manage customer complaints in line with company procedures and implement preventative solutions Communicate any supply or delivery changes clearly to all relevant stakeholders Work collaboratively across the wider business to support operational goals and service excellence About You We're looking for someone who is organised, proactive and confident communicating with both customers and internal teams. Essential: Experience in an administrative or customer support role Strong organisational skills and the ability to prioritise multiple tasks Excellent communication and relationship-building skills Experience working with multiple internal teams or departments Desirable: Experience working in a fast-paced customer service or order processing environment Experience using business systems or ERP platforms Familiarity with supply chain or logistics processes Working Pattern This role operates within the customer support team's operational hours of 08:00 - 17:30 , with a rotating shift pattern , which may include split shifts, weekends and bank holiday cover (enhanced hourly rate) What You'll Bring A collaborative mindset and a commitment to delivering excellent service Attention to detail and accuracy when handling orders and data Curiosity and a willingness to question processes to improve how things are done Accountability for your work and a desire to continuously develop Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM
Mar 17, 2026
Seasonal
Customer Support Coordinator - 6 month temporary role Peterborough Full-time 08:00-16.30 / 09:00-17:30 (on a rota) Occasional Saturday mornings required (enhanced rate) Hybrid (2 days in the office) £13.85ph + enhancement for Saturdays and BH About the Role of Customer Support Coordinator An established and fast-growing UK manufacturing business is looking for a Customer Support Coordinator to join its busy operations team in Peterborough. This role sits at the heart of the customer journey, ensuring orders are processed smoothly and customer queries are handled efficiently while working closely with internal teams across planning, logistics, operations and commercial functions. You'll thrive here if you enjoy a fast-paced environment, juggling multiple priorities and building strong relationships with colleagues and customers alike. Key Responsibilities Process customer enquiries, orders and amendments accurately and efficiently Act as a key point of contact for customer queries via phone and email Proactively manage orders, identifying and resolving potential issues before they impact customers Liaise with internal teams including planning, logistics and operations to ensure customer requirements are delivered effectively Maintain accurate customer records and ensure systems are updated in a timely manner Support new account setup, contract and price processing, and order programming Manage customer complaints in line with company procedures and implement preventative solutions Communicate any supply or delivery changes clearly to all relevant stakeholders Work collaboratively across the wider business to support operational goals and service excellence About You We're looking for someone who is organised, proactive and confident communicating with both customers and internal teams. Essential: Experience in an administrative or customer support role Strong organisational skills and the ability to prioritise multiple tasks Excellent communication and relationship-building skills Experience working with multiple internal teams or departments Desirable: Experience working in a fast-paced customer service or order processing environment Experience using business systems or ERP platforms Familiarity with supply chain or logistics processes Working Pattern This role operates within the customer support team's operational hours of 08:00 - 17:30 , with a rotating shift pattern , which may include split shifts, weekends and bank holiday cover (enhanced hourly rate) What You'll Bring A collaborative mindset and a commitment to delivering excellent service Attention to detail and accuracy when handling orders and data Curiosity and a willingness to question processes to improve how things are done Accountability for your work and a desire to continuously develop Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM
Office Angels
Client Services Coordinator
Office Angels Edinburgh, Midlothian
Client Services Coordinator Location: West Edinburgh Salary: 26,500 Hours: Monday - Friday, 8:45am - 5:00pm (Fully Office Based) Job Type: Full-time, Permanent About the Role We are looking for a highly organised and customer focused Client Services Coordinator to join a growing and dynamic organisation in West Edinburgh. This is a fantastic opportunity for someone who enjoys coordinating projects, supporting clients, and working in a fast paced environment where no two days look the same. What You'll Be Doing Managing day to day client requirements and ensuring projects run smoothly. Coordinating client orders, managing timelines, and supporting production workflows. Ensuring materials are produced and delivered accurately and on time. Handling client queries, tracking deliveries, and preparing reports. Working closely with internal teams such as artwork, estimating, production, and distribution. Monitoring timelines, identifying any risks, and escalating issues when needed. Organising and prioritising tasks to meet strict deadlines. What We're Looking For Experience in a customer service, coordination, order processing, logistics coordination, project support, or admin/operations roles involving deadlines and client communication are ideal. Strong communication skills and confidence working with clients. Excellent organisational skills with the ability to manage multiple tasks. Proficiency in MS Office, especially Excel. Ability to work well under pressure and meet deadlines. Experience in print production or RFQs is beneficial but not essential - full training provided. If you are highly organised, client-focused, and ready to take on a challenging yet rewarding role, apply today! This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 17, 2026
Full time
Client Services Coordinator Location: West Edinburgh Salary: 26,500 Hours: Monday - Friday, 8:45am - 5:00pm (Fully Office Based) Job Type: Full-time, Permanent About the Role We are looking for a highly organised and customer focused Client Services Coordinator to join a growing and dynamic organisation in West Edinburgh. This is a fantastic opportunity for someone who enjoys coordinating projects, supporting clients, and working in a fast paced environment where no two days look the same. What You'll Be Doing Managing day to day client requirements and ensuring projects run smoothly. Coordinating client orders, managing timelines, and supporting production workflows. Ensuring materials are produced and delivered accurately and on time. Handling client queries, tracking deliveries, and preparing reports. Working closely with internal teams such as artwork, estimating, production, and distribution. Monitoring timelines, identifying any risks, and escalating issues when needed. Organising and prioritising tasks to meet strict deadlines. What We're Looking For Experience in a customer service, coordination, order processing, logistics coordination, project support, or admin/operations roles involving deadlines and client communication are ideal. Strong communication skills and confidence working with clients. Excellent organisational skills with the ability to manage multiple tasks. Proficiency in MS Office, especially Excel. Ability to work well under pressure and meet deadlines. Experience in print production or RFQs is beneficial but not essential - full training provided. If you are highly organised, client-focused, and ready to take on a challenging yet rewarding role, apply today! This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Adecco
Logistics & Customer Support Coordinator
Adecco Sheffield, Yorkshire
Logistics & Customer Support Coordinator: 6 Month FTC Salary: £25,500 per annum (pro-rata) Hours: 37.5 hours per week Location: Sheffield, S35 An excellent opportunity has arisen with a fantastic organisation at the heart of their logistics and warehouse customer support team on a 6 Month Fixed Term Contract. The ideal person will combine strong communication and customer service skills with the ability to work efficiently in a busy logistics/warehouse environment. Key Responsibilities: Picking and packing specialist products Goods receipt, despatch preparation, and stock movements. Completing paperwork, forms and standard documentation accurately. Responding to phone and email enquiries from internal and external clients. Providing friendly, clear updates on orders, stock availability and despatch times. Using MS Office and AX System (training will be provided). Working collaboratively with a small team to ensure smooth daily operations. Person Specification: Personable, positive and a genuine team player. Logical/logistical mindset and strong attention to detail. Comfortable working in a busy, physical role. Confident communicator with good customer service experience. IT competent (MS Office essential; any logistics system experience advantageous). Able to complete forms and documentation accurately. Working Hours 37.5 hours per week, Monday to Friday, flexibly within the following core hours: Mon-Thu : Between 08:00 and 17:00 Fri: 08:00 - 15:45 on-site Remote phone cover until 17:00 on Fridays on a 1-in-3 rota Our client is looking to appoint to this role as soon as possible! If your skills and experience are a match, please apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 17, 2026
Contractor
Logistics & Customer Support Coordinator: 6 Month FTC Salary: £25,500 per annum (pro-rata) Hours: 37.5 hours per week Location: Sheffield, S35 An excellent opportunity has arisen with a fantastic organisation at the heart of their logistics and warehouse customer support team on a 6 Month Fixed Term Contract. The ideal person will combine strong communication and customer service skills with the ability to work efficiently in a busy logistics/warehouse environment. Key Responsibilities: Picking and packing specialist products Goods receipt, despatch preparation, and stock movements. Completing paperwork, forms and standard documentation accurately. Responding to phone and email enquiries from internal and external clients. Providing friendly, clear updates on orders, stock availability and despatch times. Using MS Office and AX System (training will be provided). Working collaboratively with a small team to ensure smooth daily operations. Person Specification: Personable, positive and a genuine team player. Logical/logistical mindset and strong attention to detail. Comfortable working in a busy, physical role. Confident communicator with good customer service experience. IT competent (MS Office essential; any logistics system experience advantageous). Able to complete forms and documentation accurately. Working Hours 37.5 hours per week, Monday to Friday, flexibly within the following core hours: Mon-Thu : Between 08:00 and 17:00 Fri: 08:00 - 15:45 on-site Remote phone cover until 17:00 on Fridays on a 1-in-3 rota Our client is looking to appoint to this role as soon as possible! If your skills and experience are a match, please apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
KP Snacks
Customer Service Coordinator
KP Snacks
Customer Service Coordinator East Midlands Gateway Hybrid role 4 days in the office, 1 day from home, with a weekend rota for order processing. Join our snack-loving team Were looking for a Customer Service Coordinator to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About
Mar 17, 2026
Full time
Customer Service Coordinator East Midlands Gateway Hybrid role 4 days in the office, 1 day from home, with a weekend rota for order processing. Join our snack-loving team Were looking for a Customer Service Coordinator to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About
Approach Personnel Ltd
Customer Care Coordinator - New Build Housing
Approach Personnel Ltd Astwood Bank, Worcestershire
Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning, nationwide, new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Redditch office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints. What's in it for you? Competitive basic salary dependent on experience Generous annual leave entitlement + bank holidays Bonus potential Potential future career growth What are we looking for? Experience working in a customer services role, ideally within the new build housing or property sectors. Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Good computer skills (especially Word and Excel) Key Responsibilities: Manage all communication and administration related to Customer Care. Resolve validated complaints efficiently, seeking direction when necessary. Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades. Update and maintain defect records accurately. Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams. Create Homeowner Guides for live developments and ensure Handover Packs meet Housing Associations requirements. IF THIS IS YOU, WHY NOT APPLY NOW!
Mar 17, 2026
Full time
Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning, nationwide, new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Redditch office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints. What's in it for you? Competitive basic salary dependent on experience Generous annual leave entitlement + bank holidays Bonus potential Potential future career growth What are we looking for? Experience working in a customer services role, ideally within the new build housing or property sectors. Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Good computer skills (especially Word and Excel) Key Responsibilities: Manage all communication and administration related to Customer Care. Resolve validated complaints efficiently, seeking direction when necessary. Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades. Update and maintain defect records accurately. Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams. Create Homeowner Guides for live developments and ensure Handover Packs meet Housing Associations requirements. IF THIS IS YOU, WHY NOT APPLY NOW!
Insight Select Ltd
Customer Service Coordinator
Insight Select Ltd Chatham, Kent
Customer Service Coordinator / Gillingham Overview: A Market Leader in the supply chain industry are currently seeking a Customer Service Coordinator to join their team to coordinate the production process for their customers projects and keep the customer updated throughout the process. This is an excellent opportunity to excel your supply chain coordination career with progression available. Role & Responsibilities: Coordinating the production process Updating customers on project progress Creating export documentation and liaising with freight forwarders Manage stock control Raise purchase orders Update customer databases Essential Skills & Experience: Experience in a planning / coordinator role in the supply chain industry A great communicator Experience speaking with customers Experience working with suppliers Good skills on Microsoft Excel Package: 25 days annual leave + Bank holidays Performance related bonus scheme 5% pension scheme Private healthcare scheme Employee Assistant Healthcare Employee discounted goods and voucher schemes Excellent, tailored training and progression opportunities Customer Service Coordinator / Gillingham
Mar 17, 2026
Full time
Customer Service Coordinator / Gillingham Overview: A Market Leader in the supply chain industry are currently seeking a Customer Service Coordinator to join their team to coordinate the production process for their customers projects and keep the customer updated throughout the process. This is an excellent opportunity to excel your supply chain coordination career with progression available. Role & Responsibilities: Coordinating the production process Updating customers on project progress Creating export documentation and liaising with freight forwarders Manage stock control Raise purchase orders Update customer databases Essential Skills & Experience: Experience in a planning / coordinator role in the supply chain industry A great communicator Experience speaking with customers Experience working with suppliers Good skills on Microsoft Excel Package: 25 days annual leave + Bank holidays Performance related bonus scheme 5% pension scheme Private healthcare scheme Employee Assistant Healthcare Employee discounted goods and voucher schemes Excellent, tailored training and progression opportunities Customer Service Coordinator / Gillingham
Londinium Recruitment
Customer Care Coordinator
Londinium Recruitment Broxbourne, Hertfordshire
Customer Care Coordinator Specialist Building Services Contractor (Insurance Re-instatement) Nazeing/ Hoddesdon, EN9 Permanent, Full time Salary: £35k - £40k DOE Start - ASAP Location: Office-based (Nazeing) Hours: Monday to Friday, 8:00am - 5:00pm About the Company: Our client has been established following more than 25 years of experience within the property and construction industry. They provide a comprehensive, fully managed building service to private individuals, developers, and main contractors. The business also works closely with insurance facilitators on building insurance claims and reinstatement projects. Values & Culture: The organisation operates as a friendly, family-owned business with a close-knit team that works collaboratively to deliver a first-class service and ensure high levels of client satisfaction. The company has been recognised for its performance, having won the NHBC Supplier of the Year Award for two consecutive years. A strong emphasis is placed on customer care, listening to client requirements, and delivering the most appropriate solutions. The business believes that excellent customer service is built on strong relationships, clear communication, efficiency, and consistently exceeding customer expectations. The Opportunity: The company specialises in insurance reinstatement works. Due to continued growth, they are seeking a dynamic individual who can thrive in a fast-paced environment while providing exceptional customer service and administrative support within the Insurance Reinstatement division. This role requires a self-motivated and adaptable individual who can maintain focus under pressure. It is particularly suited to someone who excels at multitasking, organisation, and delivering high-quality customer service in a busy working environment. Experience & Qualifications: The ideal candidate will have the following experience and attributes: Proven experience in customer-facing roles, with at least one year in construction-related customer care (knowledge of property maintenance or a similar background would be advantageous) Ability to work at pace, multitask effectively, and prioritise tasks while remaining organised Experience managing multiple claims or live work sites while maintaining accurate and up-to-date records Highly organised and proactive, with the ability to manage competing priorities Ability to provide clear and concise instructions to team members Strong team player with good interpersonal skills IT literate, with strong Microsoft Excel skills Strong numerical and mathematical ability Job Description / Role Requirements Liaising with residents regarding material selections, parking arrangements, and site access ahead of scheduled works Ordering materials and plant, managing multiple preparatory tasks before project commencement Efficiently booking appointments with residents Overseeing incoming material deliveries and preparing items for dispatch Monitoring live works on site to ensure activities remain up to date Maintaining and updating client portals, ensuring accurate reporting and promptly informing clients of any on-site variations with supporting evidence where necessary Handling customer phone calls in a professional manner Issuing purchase orders and maintaining accurate records Updating clients upon completion of works, providing relevant photographs and completed customer satisfaction documentation Maintaining internal trackers for each client and distributing updated versions when required Undertaking occasional site visits Working collaboratively with the wider team to ensure smooth project delivery Apply now to be considered for interview within 48 hours.
Mar 17, 2026
Full time
Customer Care Coordinator Specialist Building Services Contractor (Insurance Re-instatement) Nazeing/ Hoddesdon, EN9 Permanent, Full time Salary: £35k - £40k DOE Start - ASAP Location: Office-based (Nazeing) Hours: Monday to Friday, 8:00am - 5:00pm About the Company: Our client has been established following more than 25 years of experience within the property and construction industry. They provide a comprehensive, fully managed building service to private individuals, developers, and main contractors. The business also works closely with insurance facilitators on building insurance claims and reinstatement projects. Values & Culture: The organisation operates as a friendly, family-owned business with a close-knit team that works collaboratively to deliver a first-class service and ensure high levels of client satisfaction. The company has been recognised for its performance, having won the NHBC Supplier of the Year Award for two consecutive years. A strong emphasis is placed on customer care, listening to client requirements, and delivering the most appropriate solutions. The business believes that excellent customer service is built on strong relationships, clear communication, efficiency, and consistently exceeding customer expectations. The Opportunity: The company specialises in insurance reinstatement works. Due to continued growth, they are seeking a dynamic individual who can thrive in a fast-paced environment while providing exceptional customer service and administrative support within the Insurance Reinstatement division. This role requires a self-motivated and adaptable individual who can maintain focus under pressure. It is particularly suited to someone who excels at multitasking, organisation, and delivering high-quality customer service in a busy working environment. Experience & Qualifications: The ideal candidate will have the following experience and attributes: Proven experience in customer-facing roles, with at least one year in construction-related customer care (knowledge of property maintenance or a similar background would be advantageous) Ability to work at pace, multitask effectively, and prioritise tasks while remaining organised Experience managing multiple claims or live work sites while maintaining accurate and up-to-date records Highly organised and proactive, with the ability to manage competing priorities Ability to provide clear and concise instructions to team members Strong team player with good interpersonal skills IT literate, with strong Microsoft Excel skills Strong numerical and mathematical ability Job Description / Role Requirements Liaising with residents regarding material selections, parking arrangements, and site access ahead of scheduled works Ordering materials and plant, managing multiple preparatory tasks before project commencement Efficiently booking appointments with residents Overseeing incoming material deliveries and preparing items for dispatch Monitoring live works on site to ensure activities remain up to date Maintaining and updating client portals, ensuring accurate reporting and promptly informing clients of any on-site variations with supporting evidence where necessary Handling customer phone calls in a professional manner Issuing purchase orders and maintaining accurate records Updating clients upon completion of works, providing relevant photographs and completed customer satisfaction documentation Maintaining internal trackers for each client and distributing updated versions when required Undertaking occasional site visits Working collaboratively with the wider team to ensure smooth project delivery Apply now to be considered for interview within 48 hours.
Crest Recruitment
Customer Service Coordinator
Crest Recruitment Studley, Warwickshire
Customer Service Coordinator 5 national residential developer Role: Customer Service Coordinator Reporting to: Customer Service Manager Salary: Competitive base salary £28,000 per annum and 12% monthly/quarterly bonuses on offer Location: Studley, Warwickshire Working arrangements: Office and site and hybrid working on offer upon after probabiton period Immediately available Customer Service Coordinator About the role: We are excited to be recruiting for a Customer Service Coordinator to join our Studley, Warwickshire, South Midlands regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Service team with the addition of a Customer Service Coordinator, reporting to the Head of Customer Service and Customer Service Manager. The Customer Service Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Customer Service Coordinator About you: A champion for customer service Previous Customer Service experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5 customer service and customer journey Excellent telephone manner Excellent communication skills, both verbal and written Excellent listening skills, understanding customer requirements Proactive and able to take initiative Flexible in approach Competent user of MS Word, Excel and Outlook Experience within the New home environment beneficial but not essential Knowledge of COINS is an advantage but not essential as training will be provided Customer Service Coordinator - What about the benefits package? Competitive base salary up to £28,000 per annum Company bonus schemes up to 12% pad monthly and bi-annully 25 days holiday plus bank holidays Company pension scheme Private healthcare Choice of flexible benefits Choice of corporate benefits
Mar 17, 2026
Full time
Customer Service Coordinator 5 national residential developer Role: Customer Service Coordinator Reporting to: Customer Service Manager Salary: Competitive base salary £28,000 per annum and 12% monthly/quarterly bonuses on offer Location: Studley, Warwickshire Working arrangements: Office and site and hybrid working on offer upon after probabiton period Immediately available Customer Service Coordinator About the role: We are excited to be recruiting for a Customer Service Coordinator to join our Studley, Warwickshire, South Midlands regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Service team with the addition of a Customer Service Coordinator, reporting to the Head of Customer Service and Customer Service Manager. The Customer Service Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Customer Service Coordinator About you: A champion for customer service Previous Customer Service experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5 customer service and customer journey Excellent telephone manner Excellent communication skills, both verbal and written Excellent listening skills, understanding customer requirements Proactive and able to take initiative Flexible in approach Competent user of MS Word, Excel and Outlook Experience within the New home environment beneficial but not essential Knowledge of COINS is an advantage but not essential as training will be provided Customer Service Coordinator - What about the benefits package? Competitive base salary up to £28,000 per annum Company bonus schemes up to 12% pad monthly and bi-annully 25 days holiday plus bank holidays Company pension scheme Private healthcare Choice of flexible benefits Choice of corporate benefits
LKAB Minerals Limited
Product Compliance Coordinator
LKAB Minerals Limited City, Derby
Job Title: Product Compliance Coordinator Location: Derby - DE21 7BE (with expected travel across sites) Salary: Competitive Job Type: Full Time, Permanent The world of minerals is fascinating, and you will learn a lot about how minerals are used around us in everything from everyday items to industrial processes. The LKAB group is an international mining and minerals group that offers iron ore, minerals and specialist products. Our vision is to lead the transformation of our industry towards a sustainable future, with projects such as developing the world's first fossil free steel and producing critical minerals from mine waste. Since 1890 we have developed through unique innovations and technological solutions and are driven forward by more than 4,500 employees in 12 countries. About The Role: As Product Compliance Coordinator you will supply documentation, reports, declarations, and legal compliance statements for our products. As part of this role you will work in collaboration with other departments as well as external legislation experts to ensure we remain compliant with all legislative requirements related to our products and services, and specific requirements of LKAB's customers and suppliers. The purpose of this role is to ensure that we stay in-line with the rules of the relevant legislation and regulations. Working as part of the technical team, this role will be predominately based in Derby, with the expectation to support the whole 10 sites across the UK organisation. Full Time Responsibilities & Key work tasks: Product documentation - Be responsible for ensuring that LKAB's product literature (safety data sheets, product statements, certification, environmental data, etc) relating to compliance, legislation and regulations is available and current. Auditing new products for compliance Ensuring products comply with specific UK, EU and global legislation relating to product safety Be responsible for monitoring the status of global legislation and regulations and ensuring that LKAB always remain compliant. Providing customers and suppliers compliance details and information for relevant standards, legislation and regulations - requiring working cross functionally and externally to gather the relevant information to complete and return to the requester. Acting as the main point of contact for any suppliers, and regulatory body queries. Investigating and resolving potential compliance breaches or product issues. About you: Characteristic and skills requirements Knowledge and understanding of UK/EU/international legislation, and specific industry standards Experience with management systems, testing, and product safety assessments. Strong analytical and organisational skills. Ability to communicate across all levels of an organisation. Has worked in a similar role related to product technical and compliance. Qualification requirements CTSI Professional Competency in Product Safety or Business Certificate of Competence in Product Safety (BCCPS) would be advantageous. Benefits: Company pension increasing in employer contributions after 5 years service Life insurance (Death in Service) Employee Assistance Programme for employee, partner and family Salary Extras - Store discount scheme 5 Days volunteer leave Reframe cancer support My Menopause centre Cycle to Work Scheme Please click on the APPLY button to send your CV for this role Candidates with experience of: Quality Assurance, Audit Administrator, Quality Assurance Administrator, Product Safety Officer, Product Compliance Administrator, Compliance Administrator, Technical Compliance, Manufacturing Compliance Coordinator may also be considered for this role.
Mar 17, 2026
Full time
Job Title: Product Compliance Coordinator Location: Derby - DE21 7BE (with expected travel across sites) Salary: Competitive Job Type: Full Time, Permanent The world of minerals is fascinating, and you will learn a lot about how minerals are used around us in everything from everyday items to industrial processes. The LKAB group is an international mining and minerals group that offers iron ore, minerals and specialist products. Our vision is to lead the transformation of our industry towards a sustainable future, with projects such as developing the world's first fossil free steel and producing critical minerals from mine waste. Since 1890 we have developed through unique innovations and technological solutions and are driven forward by more than 4,500 employees in 12 countries. About The Role: As Product Compliance Coordinator you will supply documentation, reports, declarations, and legal compliance statements for our products. As part of this role you will work in collaboration with other departments as well as external legislation experts to ensure we remain compliant with all legislative requirements related to our products and services, and specific requirements of LKAB's customers and suppliers. The purpose of this role is to ensure that we stay in-line with the rules of the relevant legislation and regulations. Working as part of the technical team, this role will be predominately based in Derby, with the expectation to support the whole 10 sites across the UK organisation. Full Time Responsibilities & Key work tasks: Product documentation - Be responsible for ensuring that LKAB's product literature (safety data sheets, product statements, certification, environmental data, etc) relating to compliance, legislation and regulations is available and current. Auditing new products for compliance Ensuring products comply with specific UK, EU and global legislation relating to product safety Be responsible for monitoring the status of global legislation and regulations and ensuring that LKAB always remain compliant. Providing customers and suppliers compliance details and information for relevant standards, legislation and regulations - requiring working cross functionally and externally to gather the relevant information to complete and return to the requester. Acting as the main point of contact for any suppliers, and regulatory body queries. Investigating and resolving potential compliance breaches or product issues. About you: Characteristic and skills requirements Knowledge and understanding of UK/EU/international legislation, and specific industry standards Experience with management systems, testing, and product safety assessments. Strong analytical and organisational skills. Ability to communicate across all levels of an organisation. Has worked in a similar role related to product technical and compliance. Qualification requirements CTSI Professional Competency in Product Safety or Business Certificate of Competence in Product Safety (BCCPS) would be advantageous. Benefits: Company pension increasing in employer contributions after 5 years service Life insurance (Death in Service) Employee Assistance Programme for employee, partner and family Salary Extras - Store discount scheme 5 Days volunteer leave Reframe cancer support My Menopause centre Cycle to Work Scheme Please click on the APPLY button to send your CV for this role Candidates with experience of: Quality Assurance, Audit Administrator, Quality Assurance Administrator, Product Safety Officer, Product Compliance Administrator, Compliance Administrator, Technical Compliance, Manufacturing Compliance Coordinator may also be considered for this role.
TRADEWIND RECRUITMENT
Recruitment Coordinator
TRADEWIND RECRUITMENT Bristol, Gloucestershire
Kickstart Your Recruitment Career with Tradewind Recruitment in Bristol Are you fascinated by the dynamic world of recruitment but unsure where to start? Tradewind Recruitment is your perfect launchpad! Based in Bristol, we invite you to join our esteemed Recruitment Consultant development programme, the Impact Academy. Collaborate with a highly experienced and supportive team boasting over 25 years of combined industry expertise. Discover Tradewind Recruitment Tradewind Recruitment is not just a recruitment agency; we are a beacon of excellence in the education sector. Proudly recognised as a Sunday Times Top 100 company for four consecutive years and one of the UK's largest teaching agencies, we are dedicated to investing in our people. Why Choose Tradewind? As a member of our team, you'll enjoy a variety of benefits and opportunities: Competitive Salaries: Start with a 28,000- 30,000 base salary and realistic earnings of 35,000 to 40,000 in your first year. Immediate Commission: Begin earning commission from your first day, rewarding your hard work and success. Generous Holidays: Enjoy 35 days of annual leave, plus reduced hours during holiday periods (4.5 hours). With Bristol's vibrant cultural scene and scenic harbourside, you can make the most of your free time! Global Trips: Participate in all-expenses-paid trips to exciting international destinations with our company-wide events. Perks: Enjoy Friday drinks, daily free breakfast, and significant investment in employee well-being. Professional Growth: Access continuous professional development and internal promotions, with many of our Managers and Directors having started as Consultants. Introducing the Impact Academy The Impact Academy is a comprehensive training programme designed to equip you with the skills needed to excel as a Recruitment Consultant. Your Role In your first year, you will: Source and interview candidates for temporary and permanent roles. Craft professional CV profiles for client marketing. Increase candidate placements by working closely with our sales teams. Meet weekly targets and KPIs set in conjunction with your manager. Earn commission at every stage of your progress. Ongoing Support and Mentorship You will receive unwavering support from your team manager, our top-tier training team, and a mentor. Collaborate with some of the most successful recruitment consultants in the education sector as you develop your role and professional skills. Advancement and Beyond After successfully completing your first year, you will move to a specially assigned Sales Desk. Unlike other firms, we ensure you receive advanced training in: Business Development Margin Negotiation Visit Impact Training Safeguarding Managing Difficult Conversations Customer Service and Time Management Your Path to Success At Tradewind Recruitment, we recognise the challenges of the Recruitment Consultant role, particularly in the education sector. Our investment in the Impact Academy is unmatched. Join a legacy of success, with previous graduates reaching top 10 consultant status within a year of starting in sales. Join Our Team Are you excited about the opportunities? We are currently recruiting for our Bristol team and are eager to hear from motivated individuals with a 'can-do' attitude. While experience in sales and education is beneficial, your drive and determination are what truly matter. For more information and the chance for an immediate interview, submit your CV to (url removed) today. Don't miss this chance to begin a rewarding career journey with Tradewind Recruitment's Impact Academy in Bristol.
Mar 17, 2026
Seasonal
Kickstart Your Recruitment Career with Tradewind Recruitment in Bristol Are you fascinated by the dynamic world of recruitment but unsure where to start? Tradewind Recruitment is your perfect launchpad! Based in Bristol, we invite you to join our esteemed Recruitment Consultant development programme, the Impact Academy. Collaborate with a highly experienced and supportive team boasting over 25 years of combined industry expertise. Discover Tradewind Recruitment Tradewind Recruitment is not just a recruitment agency; we are a beacon of excellence in the education sector. Proudly recognised as a Sunday Times Top 100 company for four consecutive years and one of the UK's largest teaching agencies, we are dedicated to investing in our people. Why Choose Tradewind? As a member of our team, you'll enjoy a variety of benefits and opportunities: Competitive Salaries: Start with a 28,000- 30,000 base salary and realistic earnings of 35,000 to 40,000 in your first year. Immediate Commission: Begin earning commission from your first day, rewarding your hard work and success. Generous Holidays: Enjoy 35 days of annual leave, plus reduced hours during holiday periods (4.5 hours). With Bristol's vibrant cultural scene and scenic harbourside, you can make the most of your free time! Global Trips: Participate in all-expenses-paid trips to exciting international destinations with our company-wide events. Perks: Enjoy Friday drinks, daily free breakfast, and significant investment in employee well-being. Professional Growth: Access continuous professional development and internal promotions, with many of our Managers and Directors having started as Consultants. Introducing the Impact Academy The Impact Academy is a comprehensive training programme designed to equip you with the skills needed to excel as a Recruitment Consultant. Your Role In your first year, you will: Source and interview candidates for temporary and permanent roles. Craft professional CV profiles for client marketing. Increase candidate placements by working closely with our sales teams. Meet weekly targets and KPIs set in conjunction with your manager. Earn commission at every stage of your progress. Ongoing Support and Mentorship You will receive unwavering support from your team manager, our top-tier training team, and a mentor. Collaborate with some of the most successful recruitment consultants in the education sector as you develop your role and professional skills. Advancement and Beyond After successfully completing your first year, you will move to a specially assigned Sales Desk. Unlike other firms, we ensure you receive advanced training in: Business Development Margin Negotiation Visit Impact Training Safeguarding Managing Difficult Conversations Customer Service and Time Management Your Path to Success At Tradewind Recruitment, we recognise the challenges of the Recruitment Consultant role, particularly in the education sector. Our investment in the Impact Academy is unmatched. Join a legacy of success, with previous graduates reaching top 10 consultant status within a year of starting in sales. Join Our Team Are you excited about the opportunities? We are currently recruiting for our Bristol team and are eager to hear from motivated individuals with a 'can-do' attitude. While experience in sales and education is beneficial, your drive and determination are what truly matter. For more information and the chance for an immediate interview, submit your CV to (url removed) today. Don't miss this chance to begin a rewarding career journey with Tradewind Recruitment's Impact Academy in Bristol.
Adecco
Key Account Coordinator
Adecco Southend-on-sea, Essex
Key Account Coordinator (12-Month FTC) About the Role: As a Key Account Coordinator, you will play a critical role in supporting key account clients throughout their service journey. Your responsibilities will include planning, coordinating, and ensuring the successful delivery of services. With your eye for detail and proactive approach, you will help maintain high standards and enhance customer relationships. Key Responsibilities: Ensure all contracted work meets client expectations and aligns with agreed KPIs. Collaborate with the planning team to schedule work efficiently. Identify and implement process improvements to maximise profitability. Document access issues and liaise with clients to provide effective solutions. Prepare and issue post-service reports within 5 working days. Manage customer complaints and delivery issues, keeping records updated. Conduct client review meetings and ensure follow-up actions are completed. Support your team during absences, maintaining seamless service delivery. Work closely with the Sales Account Manager on up selling and cross-selling opportunities. Keep asset management information accurate and up to date. What You Bring: Strong experience in a customer-centric environment, demonstrating professionalism and efficiency. A detail-oriented mindset and exceptional teamwork skills. The ability to work independently while using your initiative to problem-solve. A proactive approach to identifying areas for improvement in processes and client service. A commitment to the company values of Honesty, Ownership, and Respect. Health & Safety Responsibilities: Produce method statements and risk assessments. Investigate access issues, ensuring field staff can work safely. If you are excited about making a real impact and are ready to embrace a challenge, we want to hear from you! Don't miss out on this opportunity to join a passionate team and grow your career. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 17, 2026
Contractor
Key Account Coordinator (12-Month FTC) About the Role: As a Key Account Coordinator, you will play a critical role in supporting key account clients throughout their service journey. Your responsibilities will include planning, coordinating, and ensuring the successful delivery of services. With your eye for detail and proactive approach, you will help maintain high standards and enhance customer relationships. Key Responsibilities: Ensure all contracted work meets client expectations and aligns with agreed KPIs. Collaborate with the planning team to schedule work efficiently. Identify and implement process improvements to maximise profitability. Document access issues and liaise with clients to provide effective solutions. Prepare and issue post-service reports within 5 working days. Manage customer complaints and delivery issues, keeping records updated. Conduct client review meetings and ensure follow-up actions are completed. Support your team during absences, maintaining seamless service delivery. Work closely with the Sales Account Manager on up selling and cross-selling opportunities. Keep asset management information accurate and up to date. What You Bring: Strong experience in a customer-centric environment, demonstrating professionalism and efficiency. A detail-oriented mindset and exceptional teamwork skills. The ability to work independently while using your initiative to problem-solve. A proactive approach to identifying areas for improvement in processes and client service. A commitment to the company values of Honesty, Ownership, and Respect. Health & Safety Responsibilities: Produce method statements and risk assessments. Investigate access issues, ensuring field staff can work safely. If you are excited about making a real impact and are ready to embrace a challenge, we want to hear from you! Don't miss out on this opportunity to join a passionate team and grow your career. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Reed
Customer Service Coordinator
Reed Ipswich, Suffolk
Customs Broker / Customer Services Coordinator - Logistics Salary: £26,000 - £29,333 (DOE) Location: Ipswich Sector: Shipping Logistics Supply Chain Job Type: Full-time, Permanent Are you experienced within shipping or logistics and looking to develop your career with a global leader?Do you thrive in a customer-focused role where attention to detail and communication are key? We're partnering with a world-renowned logistics organisation to recruit a Customs Broker / Customer Services Coordinator . This is an excellent opportunity for someone with solid shipping/logistics knowledge who is keen to learn, grow, and build a long-term career within a supportive, development-driven environment. The Role As the Customs Broker / Customer Services Coordinator, you will: Act as the main point of contact for nominated customers, ensuring their needs are fully understood and met in line with SOPs. Capture and maintain accurate shipment and customs details, following internal procedures. Support with updating service information, SOPs and IOPs where required. Build and maintain strong, professional relationships with customers and internal global teams. Respond to queries from colleagues, customs, and customers quickly and effectively. Attend customer meetings as needed. What We're Looking For Essential: Experience within shipping, logistics, freight forwarding or supply chain . Strong customer service skills - helpful, proactive, and solutions-focused. Confident IT skills including Excel , Outlook and other MS applications. Excellent attention to detail with strong numerical skills. Ability to manage workload, meet deadlines and communicate clearly. A positive, adaptable attitude and willingness to learn and develop. Desirable: Knowledge of UK customs regulations (full training provided if not). If you have logistics/shipping knowledge and the right attitude, the company is committed to investing in your training and development. Why Join This Employer? This organisation is known globally for investing heavily in its people. You'll join an environment focused on professional growth, learning on the job, and continuous development through structured training programmes. Benefits Include: Discretionary Annual Bonus Private Health Insurance Private Pension (3% employee / 6% employer, increasing with service up to 10%) Life Assurance - 4x salary Income Protection On-site subsidised canteen Free parking 25 days holiday (rising to 30 with service) + bank holidays Hybrid working
Mar 17, 2026
Full time
Customs Broker / Customer Services Coordinator - Logistics Salary: £26,000 - £29,333 (DOE) Location: Ipswich Sector: Shipping Logistics Supply Chain Job Type: Full-time, Permanent Are you experienced within shipping or logistics and looking to develop your career with a global leader?Do you thrive in a customer-focused role where attention to detail and communication are key? We're partnering with a world-renowned logistics organisation to recruit a Customs Broker / Customer Services Coordinator . This is an excellent opportunity for someone with solid shipping/logistics knowledge who is keen to learn, grow, and build a long-term career within a supportive, development-driven environment. The Role As the Customs Broker / Customer Services Coordinator, you will: Act as the main point of contact for nominated customers, ensuring their needs are fully understood and met in line with SOPs. Capture and maintain accurate shipment and customs details, following internal procedures. Support with updating service information, SOPs and IOPs where required. Build and maintain strong, professional relationships with customers and internal global teams. Respond to queries from colleagues, customs, and customers quickly and effectively. Attend customer meetings as needed. What We're Looking For Essential: Experience within shipping, logistics, freight forwarding or supply chain . Strong customer service skills - helpful, proactive, and solutions-focused. Confident IT skills including Excel , Outlook and other MS applications. Excellent attention to detail with strong numerical skills. Ability to manage workload, meet deadlines and communicate clearly. A positive, adaptable attitude and willingness to learn and develop. Desirable: Knowledge of UK customs regulations (full training provided if not). If you have logistics/shipping knowledge and the right attitude, the company is committed to investing in your training and development. Why Join This Employer? This organisation is known globally for investing heavily in its people. You'll join an environment focused on professional growth, learning on the job, and continuous development through structured training programmes. Benefits Include: Discretionary Annual Bonus Private Health Insurance Private Pension (3% employee / 6% employer, increasing with service up to 10%) Life Assurance - 4x salary Income Protection On-site subsidised canteen Free parking 25 days holiday (rising to 30 with service) + bank holidays Hybrid working
Heathrow Personnel
European operations clerk - Import export
Heathrow Personnel Chelmsford, Essex
NEW VACANCY - We are recruiting for a European Operations clerk to join their team in Chelmsford. you will be dealing with import / export road freight. Our client, a well-established and growing organisation within the logistics and supply chain sector, is seeking a proactive and detail-oriented European Operations Coordinator to join their dynamic operations team. This is an exciting opportunity for a logistics professional who thrives in a fast-paced environment and enjoys managing shipments end-to-end while building strong stakeholder relationships. The Role The European Operations Coordinator will be responsible for overseeing the full import and export process, acting as the key liaison between customers, suppliers, freight forwarders, and transport providers. You will ensure shipments are managed efficiently from quotation through to final invoicing, delivering a seamless service experience. Key Responsibilities Manage the complete import and export shipping cycle from start to finish Coordinate with customers, suppliers, agents, and forwarders to ensure smooth shipment execution Obtain and communicate all necessary information internally and externally to meet operational and customer requirements Ensure transport providers receive accurate information to meet collection and delivery expectations Maintain accurate and compliant shipping documentation Ensure all files are correctly costed and invoiced in line with company procedures Build and maintain strong relationships with key customers to support business growth Develop effective partnerships with suppliers to drive efficiency and best practice Collaborate with internal stakeholders to ensure seamless operational delivery Support the wider department with additional duties as required The Ideal Candidate Previous experience in import/export or freight operations Strong understanding of international shipping processes and documentation Excellent communication and stakeholder management skills Highly organised with strong attention to detail Commercial awareness with experience in quoting, costing, and invoicing Ability to work effectively under pressure in a fast-paced environment What's on Offer Opportunity to join a growing and reputable organisation Supportive team environment Career development and progression opportunities Competitive salary and benefits package
Mar 17, 2026
Full time
NEW VACANCY - We are recruiting for a European Operations clerk to join their team in Chelmsford. you will be dealing with import / export road freight. Our client, a well-established and growing organisation within the logistics and supply chain sector, is seeking a proactive and detail-oriented European Operations Coordinator to join their dynamic operations team. This is an exciting opportunity for a logistics professional who thrives in a fast-paced environment and enjoys managing shipments end-to-end while building strong stakeholder relationships. The Role The European Operations Coordinator will be responsible for overseeing the full import and export process, acting as the key liaison between customers, suppliers, freight forwarders, and transport providers. You will ensure shipments are managed efficiently from quotation through to final invoicing, delivering a seamless service experience. Key Responsibilities Manage the complete import and export shipping cycle from start to finish Coordinate with customers, suppliers, agents, and forwarders to ensure smooth shipment execution Obtain and communicate all necessary information internally and externally to meet operational and customer requirements Ensure transport providers receive accurate information to meet collection and delivery expectations Maintain accurate and compliant shipping documentation Ensure all files are correctly costed and invoiced in line with company procedures Build and maintain strong relationships with key customers to support business growth Develop effective partnerships with suppliers to drive efficiency and best practice Collaborate with internal stakeholders to ensure seamless operational delivery Support the wider department with additional duties as required The Ideal Candidate Previous experience in import/export or freight operations Strong understanding of international shipping processes and documentation Excellent communication and stakeholder management skills Highly organised with strong attention to detail Commercial awareness with experience in quoting, costing, and invoicing Ability to work effectively under pressure in a fast-paced environment What's on Offer Opportunity to join a growing and reputable organisation Supportive team environment Career development and progression opportunities Competitive salary and benefits package
RG Setsquare
Client Response Coordinator
RG Setsquare
Client Response Coordinator Location: Haydock Salary: up to 27,000 Shifts: Days only, 5 week pattern About the Role: RG Setsquare are working with a reputable client in the Facilities Management sector. Our client, a trusted provider of FM, is seeking an experienced Client Response Coordinator to join their team. This is a fantastic opportunity to work with a growing company offering a competitive salary and a supportive working environment. Key Responsibilities: Manage and support the operations of the companies central help desk Support and manage engineers diaries, liaise contracts managers and clients Delegate tasks Raise PO's and work orders Manage performance scores Complete all required paperwork and reports promptly and accurately. Key Requirements: Experience in a similar customer service based role. Basic knowledge of engineers. Excellent problem-solving abilities. Experience with CAFM systems. Professional and customer-focused approach. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Mar 16, 2026
Full time
Client Response Coordinator Location: Haydock Salary: up to 27,000 Shifts: Days only, 5 week pattern About the Role: RG Setsquare are working with a reputable client in the Facilities Management sector. Our client, a trusted provider of FM, is seeking an experienced Client Response Coordinator to join their team. This is a fantastic opportunity to work with a growing company offering a competitive salary and a supportive working environment. Key Responsibilities: Manage and support the operations of the companies central help desk Support and manage engineers diaries, liaise contracts managers and clients Delegate tasks Raise PO's and work orders Manage performance scores Complete all required paperwork and reports promptly and accurately. Key Requirements: Experience in a similar customer service based role. Basic knowledge of engineers. Excellent problem-solving abilities. Experience with CAFM systems. Professional and customer-focused approach. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
TIME Appointments Ltd
Logistics Customer Service Coordinator
TIME Appointments Ltd Ipswich, Suffolk
Time Appointments are working on behalf of an innovative international container transport and logistics service provider who are recruiting for an experienced Customer Service Coordinator to strengthen their team. Applicants must have proven experience in delivering excellent customer service and maintaining effective business relationships to exceed customer expectations within the shipping and logistics industry, preferably within supply chain operations. An understanding and knowledge of UK customs regulations would also be highly beneficial. It is essential that you are highly motivated, demonstrate initiative, possess strong time management skills, and have excellent attention to detail. Key Duties & Responsibilities: Liaise with customers to understand all requirements, ensuring that details are accurately captured, aligned with their expectations, and recorded in a timely manner. Ensure all service changes or updates are reflected in revised SOPs and IOPs Attend customer meetings as required. Maintain strong customer relationships in line with company standards and expectations. Respond promptly and effectively to queries from global internal colleagues, customs authorities, and customers Core Benefits (subject to eligibility and successful completion of probation period): Discretionary Bonus Private Health Insurance Private Pension Scheme Life Assurance Income Protection Insurance Reduced Priced Canteen onsite Free Parking 25 days annual leave increasing to 30 days, plus bank holidays
Mar 16, 2026
Full time
Time Appointments are working on behalf of an innovative international container transport and logistics service provider who are recruiting for an experienced Customer Service Coordinator to strengthen their team. Applicants must have proven experience in delivering excellent customer service and maintaining effective business relationships to exceed customer expectations within the shipping and logistics industry, preferably within supply chain operations. An understanding and knowledge of UK customs regulations would also be highly beneficial. It is essential that you are highly motivated, demonstrate initiative, possess strong time management skills, and have excellent attention to detail. Key Duties & Responsibilities: Liaise with customers to understand all requirements, ensuring that details are accurately captured, aligned with their expectations, and recorded in a timely manner. Ensure all service changes or updates are reflected in revised SOPs and IOPs Attend customer meetings as required. Maintain strong customer relationships in line with company standards and expectations. Respond promptly and effectively to queries from global internal colleagues, customs authorities, and customers Core Benefits (subject to eligibility and successful completion of probation period): Discretionary Bonus Private Health Insurance Private Pension Scheme Life Assurance Income Protection Insurance Reduced Priced Canteen onsite Free Parking 25 days annual leave increasing to 30 days, plus bank holidays
Exact Sourcing Ltd
Events & Community Coordinator
Exact Sourcing Ltd Cambridge, Cambridgeshire
Due to expansion, we are representing an organisation that is seen to be a pioneer within their sector. Located at the heart of the world-leading Cambridge ecosystem, this organisation supports a vibrant community. Community is the heartbeat of this organisation. Our client is looking for a creative, people-focused Events & Community Coordinator to take ownership of membership activities, coordinate high-profile visits, and ensure an exceptional experience for entrepreneurs and innovators. You will join a kind, engaging team that values collaboration (and enjoys eating their free daily lunch together!). This is a role where you can grow your responsibility quickly so the perfect chance to use your skills in this unique opportunity. As the Events & Community Coordinator, you will be: Reporting to the COO where you will bridge the gap between logistics and community engagement. Event Delivery: Plan and deliver a varied calendar, from monthly socials and networking events to major activities End-to-End Logistics: Manage speakers, suppliers, and schedules while gathering feedback to evolve future programming. Community Advocacy: Act as the face of the centre, proactively engaging with members to understand their needs and interests. Visit Coordination: Manage inbound requests for tours and conference bookings, ensuring a "best-in-class" experience for visitors and non-members. Data & Insights: Use CRM systems and platforms like Eventbrite to manage attendee data and produce post-event reports. Cross-Team Collaboration: Work alongside Catering, Admin, and Marketing teams to ensure seamless execution. As the Events & Community Coordinator, you will be a proactive team player with a genuine interest in entrepreneurship. You should bring: Experience: A background in events, community engagement, or high-level administration. Communication: Exceptional customer service skills and the ability to build rapport with tech founders and partners alike. Organisation: Strong time management skills with the ability to prioritise a busy event calendar. Technical Savvy: Confidence using CRM systems and digital platforms to track engagement. Our client offers a market-leading package designed to support your wellbeing and long-term career: Generous Leave: 27 days annual leave + Bank Holidays + 3 days at Christmas. Daily Perks: Free daily lunch and barista coffee Health & Security: Private health insurance, life cover (4x salary), and income protection (post-probation). Retirement: Contributory pension scheme (up to 7% matched). Flexibility: Flexible working times and occasional WFH options. Ready to become the focal point of Cambridge's most exciting community? Apply now for a confidential discussion about this unique role. If you like the sound of the Events & Community Co-ordinator role, we would encourage you to apply. By applying for this Events & Community Co-ordinator position, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter or 'like' us on Facebook to keep updated with any future opportunities. Exact Sourcing is an equal opportunities employment agency.
Mar 16, 2026
Full time
Due to expansion, we are representing an organisation that is seen to be a pioneer within their sector. Located at the heart of the world-leading Cambridge ecosystem, this organisation supports a vibrant community. Community is the heartbeat of this organisation. Our client is looking for a creative, people-focused Events & Community Coordinator to take ownership of membership activities, coordinate high-profile visits, and ensure an exceptional experience for entrepreneurs and innovators. You will join a kind, engaging team that values collaboration (and enjoys eating their free daily lunch together!). This is a role where you can grow your responsibility quickly so the perfect chance to use your skills in this unique opportunity. As the Events & Community Coordinator, you will be: Reporting to the COO where you will bridge the gap between logistics and community engagement. Event Delivery: Plan and deliver a varied calendar, from monthly socials and networking events to major activities End-to-End Logistics: Manage speakers, suppliers, and schedules while gathering feedback to evolve future programming. Community Advocacy: Act as the face of the centre, proactively engaging with members to understand their needs and interests. Visit Coordination: Manage inbound requests for tours and conference bookings, ensuring a "best-in-class" experience for visitors and non-members. Data & Insights: Use CRM systems and platforms like Eventbrite to manage attendee data and produce post-event reports. Cross-Team Collaboration: Work alongside Catering, Admin, and Marketing teams to ensure seamless execution. As the Events & Community Coordinator, you will be a proactive team player with a genuine interest in entrepreneurship. You should bring: Experience: A background in events, community engagement, or high-level administration. Communication: Exceptional customer service skills and the ability to build rapport with tech founders and partners alike. Organisation: Strong time management skills with the ability to prioritise a busy event calendar. Technical Savvy: Confidence using CRM systems and digital platforms to track engagement. Our client offers a market-leading package designed to support your wellbeing and long-term career: Generous Leave: 27 days annual leave + Bank Holidays + 3 days at Christmas. Daily Perks: Free daily lunch and barista coffee Health & Security: Private health insurance, life cover (4x salary), and income protection (post-probation). Retirement: Contributory pension scheme (up to 7% matched). Flexibility: Flexible working times and occasional WFH options. Ready to become the focal point of Cambridge's most exciting community? Apply now for a confidential discussion about this unique role. If you like the sound of the Events & Community Co-ordinator role, we would encourage you to apply. By applying for this Events & Community Co-ordinator position, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter or 'like' us on Facebook to keep updated with any future opportunities. Exact Sourcing is an equal opportunities employment agency.
Equity
Membership Team Coordinator
Equity
30 days' annual leave plus bank holidays and Christmas office closure Defined Benefit Pension Scheme Equity recognises Unite as the staff group union Equity Equity is the UK trade union for professional performers and creative practitioners. Equity is respected as one of the most powerful entertainment unions in the world, and at the heart of the UK trade union movement. We are a growing union of around 50,000 members, proud of our strong organising and campaigning record. Our members are mostly freelance- with many working in greenfield and emerging areas in audio, videogames, dance and the light entertainment sectors. By contrast, most British TV, film and theatre are made on union agreements with minimum terms driving forward industry standards on everything from pay to dignity at work. The Union has a team of staff in offices across the UK who have a wealth of experience and expertise when it comes to advice and representation. They are able to deal with the issues raised by members working in all areas of the industry whether it be a major feature film, a theatre in education show, radio voice overs, a circus act or any other live or recorded work. Equity is committed to equal opportunities and welcomes applications from all who believe they fit the essential requirements for the job. The Role Equity is looking for a proactive Membership Team Coordinator to lead our Membership & Reception team and ensure our day-to-day operations are efficient provide excellent customer service to our members. In this key team leader role, you'll coordinate the daily workload and rotas of our Membership team, providing first-line support, managing competing priorities, and ensuring excellent service every single day. You'll oversee the quality of responses via phone and email, support with complaints, and make sure cover is always in place for these roles that keep the whole union working together. This is a varied role where you'll lead on core membership processes like Direct Debit payments but also directly involved in helping streamline processes, keep our administration running at a high standard, and work closely with the Head of Membership on improving how we serve Equity members. If you're organised, calm under pressure, confident making decisions and excited about leading a team to deliver excellent membership services, we'd love to hear from you. How to Apply For details on how to apply, see our website via the button below.
Mar 16, 2026
Full time
30 days' annual leave plus bank holidays and Christmas office closure Defined Benefit Pension Scheme Equity recognises Unite as the staff group union Equity Equity is the UK trade union for professional performers and creative practitioners. Equity is respected as one of the most powerful entertainment unions in the world, and at the heart of the UK trade union movement. We are a growing union of around 50,000 members, proud of our strong organising and campaigning record. Our members are mostly freelance- with many working in greenfield and emerging areas in audio, videogames, dance and the light entertainment sectors. By contrast, most British TV, film and theatre are made on union agreements with minimum terms driving forward industry standards on everything from pay to dignity at work. The Union has a team of staff in offices across the UK who have a wealth of experience and expertise when it comes to advice and representation. They are able to deal with the issues raised by members working in all areas of the industry whether it be a major feature film, a theatre in education show, radio voice overs, a circus act or any other live or recorded work. Equity is committed to equal opportunities and welcomes applications from all who believe they fit the essential requirements for the job. The Role Equity is looking for a proactive Membership Team Coordinator to lead our Membership & Reception team and ensure our day-to-day operations are efficient provide excellent customer service to our members. In this key team leader role, you'll coordinate the daily workload and rotas of our Membership team, providing first-line support, managing competing priorities, and ensuring excellent service every single day. You'll oversee the quality of responses via phone and email, support with complaints, and make sure cover is always in place for these roles that keep the whole union working together. This is a varied role where you'll lead on core membership processes like Direct Debit payments but also directly involved in helping streamline processes, keep our administration running at a high standard, and work closely with the Head of Membership on improving how we serve Equity members. If you're organised, calm under pressure, confident making decisions and excited about leading a team to deliver excellent membership services, we'd love to hear from you. How to Apply For details on how to apply, see our website via the button below.
Adecco
Technical Service Co-ordinator
Adecco Redhill, Surrey
ServiceTech Coordinator We are looking for a highly organised and proactive ServiceTech Coordinator to become the central administrative hub for our service operations. This is a varied and fast-paced role where you will play a key part in coordinating engineers, managing customer communication, and ensuring service activities run smoothly from start to finish. You will be responsible for planning and scheduling service work, maintaining accurate records, and supporting both technicians and customers with timely updates. If you enjoy working in a dynamic environment, thrive on organisation, and have a keen eye for detail, this could be the perfect opportunity. Key Responsibilities Service Coordination & Scheduling Plan, schedule, and book service jobs using Joblogic , ensuring efficient use of technician availability. Coordinate engineer diaries and allocate work based on location, skills, and priority. Monitor job progress and ensure all service activities are completed and recorded accurately. Customer & Technician Communication Act as a key point of contact for customers, providing updates on job progress and service activities. Liaise closely with field technicians to ensure clear communication regarding schedules and job requirements. Issue service reports, certificates, and relevant documentation following completed work. Administration & Documentation Maintain accurate service records and job data within Joblogic. Prepare and track quotations and purchase orders. Liaise with the finance team regarding invoices, orders, and job costs. Maintain service documentation including warranties, service intervals, and customer records. Training & Compliance Support Coordinate technician training sessions, records, and related documentation. Ensure service documentation and compliance records are up to date. Assist with maintaining and updating internal processes and SOPs. Systems & Reporting Champion the use of Joblogic , ensuring accurate system usage and administration. Maintain the customer portal, templates, and service documentation within the system. Compile basic performance and service reports to support operational insights. Client & Technical Support Support customer meetings and technical demonstrations across the UK when required. Occasional overnight travel may be required as part of these activities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 16, 2026
Full time
ServiceTech Coordinator We are looking for a highly organised and proactive ServiceTech Coordinator to become the central administrative hub for our service operations. This is a varied and fast-paced role where you will play a key part in coordinating engineers, managing customer communication, and ensuring service activities run smoothly from start to finish. You will be responsible for planning and scheduling service work, maintaining accurate records, and supporting both technicians and customers with timely updates. If you enjoy working in a dynamic environment, thrive on organisation, and have a keen eye for detail, this could be the perfect opportunity. Key Responsibilities Service Coordination & Scheduling Plan, schedule, and book service jobs using Joblogic , ensuring efficient use of technician availability. Coordinate engineer diaries and allocate work based on location, skills, and priority. Monitor job progress and ensure all service activities are completed and recorded accurately. Customer & Technician Communication Act as a key point of contact for customers, providing updates on job progress and service activities. Liaise closely with field technicians to ensure clear communication regarding schedules and job requirements. Issue service reports, certificates, and relevant documentation following completed work. Administration & Documentation Maintain accurate service records and job data within Joblogic. Prepare and track quotations and purchase orders. Liaise with the finance team regarding invoices, orders, and job costs. Maintain service documentation including warranties, service intervals, and customer records. Training & Compliance Support Coordinate technician training sessions, records, and related documentation. Ensure service documentation and compliance records are up to date. Assist with maintaining and updating internal processes and SOPs. Systems & Reporting Champion the use of Joblogic , ensuring accurate system usage and administration. Maintain the customer portal, templates, and service documentation within the system. Compile basic performance and service reports to support operational insights. Client & Technical Support Support customer meetings and technical demonstrations across the UK when required. Occasional overnight travel may be required as part of these activities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Blue Cross
Assistant Manager - Off-site Services
Blue Cross Southampton, Hampshire
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 to £27,047 per annum Location: Southampton SO30 2HL Closing date: Sunday 29th March 2026 Interview date: Wednesday 8th April 2026 We're recruiting an Assistant Manager Off-site Services to lead and streamline our home-based pet operations. In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving license The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 29th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Mar 16, 2026
Full time
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 to £27,047 per annum Location: Southampton SO30 2HL Closing date: Sunday 29th March 2026 Interview date: Wednesday 8th April 2026 We're recruiting an Assistant Manager Off-site Services to lead and streamline our home-based pet operations. In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving license The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 29th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

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