2964 jobs found

We are exclusively supporting a client within the property services sector to recruit for a Head of Operations for one of their key divisions. The position will form an integral link between the business and its clients, ensuring a seamless service is provided. You will have control over a range of internal personnel and the divisional P&L. The business has seen excellent growth recently and this is set to continue as they have brought in new key personnel across the management team within the last 18 months. This recruit is the next senior hire within the company to help support that growth long term. Key responsibilities Operational Leadership & Service Delivery: • Provide senior leadership across all divisional operations • Ensure all works are delivered to agreed SLAs, KPIs, contractual commitments, and quality standards. • Own end-to-end contract mobilisation, from point of sale through to operational go-live. • Implement and maintain consistent quality assurance processes. • Conduct regular operational reviews to identify service risks, trends, and improvement opportunities. Partner Procurement & Management: • Procure, appoint, and manage all third-party partners. • Negotiate commercial terms, rate cards, SLAs, and contractual frameworks. • Maintain and manage an approved partner network with defined performance standards. • Monitor partner quality, compliance, utilisation, and cost effectiveness. Commercial & Financial Accountability: • Hold full ownership of the Divisions P&L, ensuring cost control, margin protection, and profitability. • Manage operational costings, procurement spend, subcontractor costs, fleet costs, and stock investment. • Produce accurate forecasts, budgets, and performance reports for senior leadership. • Protect cashflow by ensuring timely project completions, billing triggers, equipment recovery, and asset control. Sales Enablement & Stock Prioritisation: • Work closely with the National Sales Manager to align operational capability with sales strategy and pipeline. • Ensure in-house stock is actively prioritised and pushed to market. • Ensure sales teams are fully briefed on available equipment, priority products, margin drivers, and delivery constraints. • Provide technical and operational input to bids, tenders, pricing models, and client proposals. • Support key client meetings and presentations where operational expertise is required. Warehouse, Stock & Asset Management: • Take full accountability for warehouse operations, logistics, and asset management. • Maintain accurate asset registers and stock control systems across all security equipment. • Conduct regular stocktakes, audits, and reconciliation exercises. • Manage equipment lifecycle planning, including servicing, testing, repairs, refurbishment, and replacement. • Ensure fleet vehicles are compliant, serviced, and fit for purpose. • Minimise equipment loss, downtime, and inefficiency to protect revenue and margin. Compliance, ISO & Governance: • Own and manage all relevant ISO accreditations. • Lead internal audits and manage external accreditation and surveillance audits. • Ensure full compliance with UK legislation and industry standards. • Maintain ownership of registrations with relevant bodies. • Maintain a divisional risk register, identifying operational, financial, compliance, and reputational risks. Health & Safety Leadership: • Act as the senior operational lead for Health & Safety across the division. • Investigate incidents, near misses, and non-conformances, implementing corrective actions. • Promote a strong safety-first culture across employees and partners. Process Improvement, Systems & Innovation: • Continuously review and improve operational processes to drive efficiency, scalability, and quality. • Ensure accurate and timely use of CRM and operational systems (including Salesforce). • Identify and introduce new technologies and innovations to maintain market competitiveness. Customer, Brand & Stakeholder Management: • Act as a senior, professional, client-facing representative. • Conduct regular service delivery reviews with customers, ensuring expectations are met or exceeded. • Manage escalations and resolve service delivery issues professionally and effectively. • Ensure operational delivery aligns with brand values and group standards. Leadership & People Development: • Lead, manage, and develop a range of internal staff • Conduct regular one-to-one meetings, performance reviews, and development planning. • Identify training needs and ensure consistent delivery of product, process, and compliance training. • Build a high-performance, accountable, and customer-focused culture. If you are interested in this position please apply immediately to be considered and we are only able to respond to successful applicants due to high levels of responses across our advertised positions.

Estates Manager Contract: Permanent, Full Time Location: Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Based in our Nottingham support office, the Estates Team operates as a valued consultant to the business, working particularly closely with the wider Property, Finance, Legal, Procurement, and Retail & Pharmacy Operation teams. We advise across a large, mature portfolio with significant opportunities to add and return value year-on-year. There's always a commercial opportunity to consider while balancing a mix of retail and pharmacy operations, locations, premium beauty brands and store configurations to ultimately reduce operational costs and deliver best value. We are now looking for an experienced Estates Manager to join the team. The successful candidate will have good all-round property experience, commercial acumen and a high level of drive to succeed in a fast paced, challenging environment. Key responsibilities Reporting to the Regional Estates Manager you will have responsibility for a diverse workload including: Negotiating the best commercial terms in the market with Landlords on all aspects of property management and rental transactions. Managing the performance of external advisors to deliver on time and under budget. Dealing with all aspects of property management including advising the business on lease obligations, dilapidations and actively managing our sublet portfolio. Assisting teams on business projects to deliver measurable results. Financially appraising and evaluating property transactions along with preparing and presenting approval papers. Assisting in the preparation of the annual property budget and monitoring progress on delivery to it. Undertaking and managing lease renewals and rent reviews, negotiating the best commercial terms. What you'll need to have (our must-haves) You'll have a degree in Real Estate Management and will be a Member of the Royal Institution of Chartered Surveyors with 5 years post qualification experience. The best candidate will have the following experience: Work collaboratively as part of a team of professionals to deliver business objectives. Commercially aware, being analytical and use financial knowledge to bring an innovative approach to property solutions. Self-motivated and results focussed to meet budget requirements with trust. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Trading Manager"is responsible for"driving performance for our affiliate and partner channel - encompassing tracking, forecasting, making recommendations, and ultimately contributing to"the success of the Affiliates route-to-market for Sky. This role sits in the"Affiliates team within Digital Marketing, reporting to the"Trading Lead." " " What"you'll"do:" " Drive performance through data & insight:" Weekly and quarterly reporting,"analysis"and interrogation of"Affiliate performance against core KPIs" Understand the effectiveness of our Affiliate programme, including incrementality of any activity (price changes, tenancy, vouchers etc)" Produce value add insight on latest performance trends, and develop recommendations for optimisations/mitigation opportunities to drive volume, revenue & EBIT growth" Planning &"Forecasting -"Coordinate with the Commercial team on quarterly plans & own updates and track risks and opportunities vs plan" Own the message - Be the voice of in quarter"Affiliate"performance, with clear & concise storytelling" Build business cases for new strategic initiatives in Affiliates" Collaborate"with the"wider Digital, Commercial, Trading Performance"and Finance teams to ensure the Sky leadership team makes informed and"timely"decisions" " What you'll bring: Comfortable with data" -"able to work complex data sets; perform analysis and be confident in drawing"recommendations,"even with incomplete information" Inquisitive" - Natural curiosity to find out more about what's driving performance and customer behaviour, and"bring new insights"and optimisations"to the table" Commercially astute "-"experience of tracking and optimising a set of key critical metrics, and understanding of financial"impacts of decisions" Strong collaboration "with excellent interpersonal skills to build relationships"with stakeholders" Confident communicator "-"good"presentation skills and ability to"turn analysis into stories tailored to the"audience. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Technical Sales Engineer Our client are seeking a driven and technically capable Technical Sales Engineer to join their team, specialising in control panels, Motor Control Centres (MCCs), LV switchgear, and industrial automation solutions. This is not a typical product sales role. They deliver bespoke, engineered solutions rather than off-the-shelf products-working closely with customers to solve operational and process challenges across a range of industries. Projects may include conveyor systems in food production and other applications where electrical and control systems are critical to mechanical processes. You will work closely with customers, internal engineering teams, and project managers to develop tailored solutions and support the full sales life cycle from initial engagement through to order placement. Key Responsibilities Proactively generate new business opportunities through outbound calls, meetings (in-person and virtual), and relationship development Identify and develop leads across control systems, automation, MCCs, and LV switchgear solutions Engage with customers to understand their operational challenges and develop tailored technical solutions Review customer specifications, RFQs, and tender documentation Prepare detailed technical and commercial proposals aligned to customer requirements Provide technical support to customers and internal sales teams throughout the pre-sales process Collaborate with engineering and production teams to ensure solutions are technically viable and commercially competitive Produce cost estimates, quotations, and supporting bid documentation Build and maintain strong relationships with clients, contractors, OEMs, and consultants Support business development strategy and contribute to long-term growth Assist with project handover to delivery teams following successful order placement Requirements Experience in technical sales, proposals, estimating, or business development within the electrical or automation sector Strong understanding of control systems, industrial automation, MCCs, or LV switchgear Ability to interpret electrical schematics and technical specifications Understanding of power distribution and industrial/process control systems Confident communicator with strong client engagement and relationship-building skills Commercial awareness with the ability to develop competitive, solution-based proposals Self-motivated with the ability to generate and convert leads Electrical engineering qualification (HNC/HND/Degree) preferred, or equivalent industry experience Desirable Experience Experience delivering automation solutions within industries such as food & beverage, manufacturing, or process engineering Knowledge of PLC systems, industrial automation, or control panel design Familiarity with panel building or switchgear manufacturing processes Previous experience in tendering or bid management Experience working with contractors, OEMs, or industrial end users

Are you an organised, people-focused HR professional with an eye for detail? Do you thrive in a fast-paced environment where accuracy, communication and colleague support are at the heart of everything you do? Here at GXO, we're looking for a HR & Payroll Coordinator to join our LVMH site in Milton Keynes . You'll play a key role in ensuring accurate payroll delivery, providing high-quality HR support, and helping shape a positive, engaging workplace culture This is a full-time, permanent position. You'll be working Monday to Friday, 09:00 till 17:00. Pay, benefits and more: We're looking to offer a salary of up to £32,000 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Provide HR advice and first-line support to managers and employees Deliver accurate, timely payroll processing for all colleagues on site Support performance management, absence management and employee relations cases Maintain accurate personnel files, HR data and statutory documentation Assist managers in embedding GXO values and driving colleague engagement Support recruitment activity, onboarding and HR administrative processes Ensure compliance with all HR, Employment Law and Health & Safety requirements Support site HR projects, policy reviews and continuous improvement activity Provide regular HR reporting including headcount, absence and turnover data What you need to succeed at GXO: Previous experience in HR & Payroll within a fast-paced environment CIPD Level 3 qualified (or working towards) Strong knowledge or ER issues, recruitment, and payroll cycles Excellent communication skills and proficiency in Microsoft Office (especially Excel) Proactive, organised, and able to juggle multiple priorities Strong Microsoft Office and HR database skills We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

The Deichmann store, based within The Potteries Shopping Centre, Hanley, Stoke-on-Trent, is seeking a Store Manager to join our busy store. The salary for this role is £31,500 + the potential to earn commission and bonuses. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Store Manager to join a successful, international retail brand. Already demonstrating a superior level of performance within their own store, the successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance. You will have previous experience of working as a Store Manager in fast paced, high volume retail setting. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: Motivate and coach the team to deliver excellent customer service Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service Stock management Analysing and interpreting sales performance data and reports Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights Ensure all company standards are implemented and maintained i.e. merchandising, admin Delivery of all KPI s, meeting all company standards Recruitment and training of the team Personal characteristics: A hands on leader, with experience working as a Retail Store Manager A positive flexible approach with a can do attitude Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment Have the confidence and ability to motivate, coach and inspire the team Highly numerate Attention to detail Good communicator Be methodical, organised and have a structure approach to work Be fully flexible across the week If you would like to join the team at Deichmann UK as our Store Manager and you meet the job requirements, please click apply. We d love to hear from you! By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation.

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of the Aviva family? Responsibilities The Role: Responsible for the workshop team, building a collaborative team working environment, which focuses on the customer and what matters to them. Leading the workshop team in producing quality repairs with a "right first time" culture and attitude to their work. Identify opportunities which promote customer satisfaction and or process improvement ideas and help embed a culture on site where everyone is responsible for the customer experience and works as a team to meet our customer expectations Qualifications Desirable qualifications and experience: - Able to demonstrate technical competence, providing hands on practical support. - Experience of leading a team, working across different management teams. - Experience of working within the motor repair industry. - Strong technical competence and repair methodology knowledge. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Retail Sales Assistant / Shop Assistant Full Time Location: Shaftesbury & Gillingham Store Salary: DOE increases after JET training; under review for further increase Hours: 9:15am 5:10pm, 5 days per week (37.1 hours) Day Off: Normally Tuesday Sundays: Usually closed (December shifts rotated fairly across the team) Job Type: Full-time, Permanent Reports To: Manager / Deputy Manager Looking for a full-time retail role with career progression and training? Join our lifestyle and home retail stores in Shaftesbury and Gillingham as a Retail Sales Assistant. This is a fantastic opportunity for someone who enjoys customer service, sales, visual merchandising, and creating memorable in-store experience s in a friendly, team-focused retail environment. What You ll Be Doing Deliver excellent customer service and build long-term customer relationships Drive sales and product engagement through strong communication Support store targets and contribute to team performance Handle cash and card transactions accurately using till/POS systems Maintain stock levels and update inventory systems Merchandise products to maximise visual presentation and sales Maintain and grow the customer database Provide high-quality after-sales support, including order and complaint follow-ups Monitor KPIs and understand your impact on store success Keep the store clean, secure, and visually appealing Attend training, team meetings, and development sessions Follow company values, uniform standards, and professional conduct What We re Looking For Experience in retail, sales, or customer service (preferred but not essential) Confident using till/POS systems (Bransom experience a bonus) Friendly, positive, and customer-focused Reliable, honest, and a strong team player Creative thinker with ideas to enhance the customer experience Comfortable in a lifestyle or home retail environment Strong attention to detail, presentation, and service quality Why Join Us? Work in a supportive, friendly retail team JET training and career development opportunities Join a respected lifestyle & home retail brand Opportunities to grow in retail sales, customer service, and leadership Be part of a business that values presentation, service, and experience Apply Today If you re passionate about retail, sales, and customer service, we d love to hear from you. Apply now to take the next step in your retail career, with full training and career development provided!

Job Advert: Shop Floor Manager Department: EFA Typhoon Shift: Early Hours: 06:00-14:15 (Mon-Thu) / 06:00-12:00 (Fri) Pay: 23PAYE ( 30.69 UMB) Role Summary We are seeking a highly motivated Shop Floor Manager to act as the operational focal point for delivering production plans. This role is responsible for maximising On Time Start (OTS) and On Time Finish (OTF) to drive competitiveness, reduce dwell time, optimise team performance, and ensure the effective use of resources. The successful candidate will uphold company standards across Safety, Environment, Quality, People, Delivery, and Cost. Key Responsibilities Essential Responsibilities EHS: Promote a safe, compliant working environment. Ensure all EHS rules are followed and incidents are reported. Clocking & Booking: Ensure accurate and timely completion of all attendance and job costing records. Housekeeping: Maintain clean, organised workstations and enforce a clear-desk policy. Quality: Ensure all work meets required quality standards, processes, and procedures while minimising waste. Cost Management: Support and drive cost-reduction initiatives and minimise unnecessary expenditure. Knowledge & Skills: Maintain up-to-date operational knowledge and required certifications (e.g., AO stamps). Teamwork: Participate fully in team meetings, share knowledge, coach trainees, and provide cross-functional support. Other Duties: Perform any reasonable tasks aligned with the level of the role. Role-Specific Responsibilities Team Management: Lead, develop, and support the team to meet operational goals while maintaining strong engagement, minimising absence, and reducing attrition. Production Management: Plan and control production activities by analysing workload, resource capacity, and performance indicators. Maximise OTS/OTF and ensure production targets, budgets, utilisation, and quality standards are achieved. Deputise for Production Managers when required. Preventative Measures: Implement and uphold preventative measures to mitigate health, safety, and environmental risks. Communication: Act as the key communication link-ensuring clear, consistent downward and upward communication across the team. Qualifications & Training: Ensure all team members maintain required training, certifications, and process understanding. Compliance: Enforce company procedures, policies, and systems, initiating improvements where necessary. Risk Identification: Identify, mitigate, and escalate potential risks related to people, products, and equipment. Analysis & Improvement: Analyse production, maintenance, and quality indicators (using WFM, Spotfire/Tropos), prioritise improvement initiatives, and lead problem-solving activities. Continuous Improvement: Champion and drive process improvements, organisational enhancements, and efficiency gains. Interdepartmental Leadership: Lead and energise cross-functional meetings to ensure optimal operational alignment and efficiency. Requirements Essential Proven experience in a manufacturing supervisory role Strong understanding of production management disciplines, including inventory control and cost systems High level of IT proficiency (Excel, Word, PowerPoint, etc.) Excellent written and verbal communication skills Strong analytical, interpersonal, and influencing skills Demonstrated ability to lead, develop, and motivate high-performing teams Desired Knowledge of manufacturing/production operations Experience applying Six Sigma principles Experience working with regulatory agencies Familiarity with Hamble Aerostructures Ltd products, processes, and customer requirements Understanding of budgetary and financial processes Security Clearance This role requires Baseline Personnel Security Standard (BPSS) clearance. If clearance cannot be obtained, employment may not be possible or may be withdrawn on national security grounds.

Advert Ref: RMW1198 East Sussex Attractive Salary plus company benefits A world leader in design and manufacturing of leading edge technologies is looking for a Quality Manager to be based at their site in East Sussex to join their growing engineering team. The role of Quality Manager will be responsible for ensuring site Quality Management processes and procedures meet the requirements of International standards, customer requirements and company global standards. The main responsibilities for the job of Quality Manager: - To successfully improve product and process quality. - To plan and lead internal quality management system audits to relevant international standards. - Implementation and maintenance of the site annual Quality plan aligned to both local and group level Quality objectives. A successful candidate for the Quality Manager job will have the following: - Recent experience in a quality position with an ISO 9001, AS9100 or TS16949 certified organisation. - IRCA/CQI chartership is preferred - QMS lead auditor trained is mandatory - A demonstrated track record of continuous improvement across various business functions. - Experience of Electro-mechanical or electronics industry preferred but not essential. - Business or technically based degree preferable - Practical experience of supporting the design process from a quality perspective This is a fantastic opportunity for a Quality Manager to join a global leader offering fantastic career progression opportunities and very competitive salaries. APPLY Now! For interested and qualified applicants for the Quality Manager job in East Sussex, please send your updated CV to Ricky Wilcocks and email (url removed) or call (phone number removed) or (phone number removed).

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here in Consett , we have a team of around 280 colleagues. We produce a range of chilled ready meals for some of the UK's leading retailers, including Co-op, Sainsbury's and Weight Watchers. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. What you'll be doing As Safety, Health & Environment Adviso r , you will provide professional guidance and hands on support to all functions within a location on operational Health, Safety and Environment activities ensuring improvement of health and safety systems and culture, developing local procedures and maintaining standards that align to business policy and standards. Develop and maintain the Health, Safety and Environment systems and SHEMS plans to ensure the adherence to all relevant health, safety and environment legislation and agreed internal standards Planning and assistance to ensure of all sites risk assessments and safe systems of work and completed, educated and contain the correct information to ensure adherence to site and business policy Maintain the sites management systems and processes including suitable and sufficient investigation of accidents as required to identify solutions and remedial actions along with management of the incident recording system to meet with statutory requirements, ensuring the reporting of injuries, diseases and dangerous occurrences to meet statutory obligations Work closely with the HSE Manager to ensure consistency of standards across their site, working with local teams to proactively engage support to develop culture and ensure responsibilities and accountabilities understood and applied Support the recording and successful management of all emergency evacuation exercises, ensuring procedures are followed and practiced, adhering with agreed group and insurance standards Assist with the management of all stakeholder relationships (EA, HSE, Customers, Local community) to ensure that there are no compliance issues Ensure the delivery of Health, Safety and Environmental training to meet the location's learning and development plans and to support the Greencore Way principle of keeping people healthy and safe, working with the compliance training team to ensure all training needs and identified, suitable and conducted Ensure correct operation and data recorded of effluent treatment plants, data and environmental aspects and impacts with the engineering and operational teams What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Desired: NEBOSH qualification Previous experience and exposure to operational Health, Safety and Environment is essential Up to date knowledge and practice of Health, Safety and Environment legislation Experience engaging, communicating and working closely with colleagues and leaders If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV

More About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You ll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn t a must have but you ll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About The Company Morrisons acquired the McColl s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl s, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we re always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact us.

We are the UK s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our High Wycombe store as part of our professional and friendly team of 4. We offer a salary up to £28k, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would suit a graduate looking for their first position in the retail sector, or if you have previously worked in retail sales for companies like Carphone Warehouse, Currys, B&Q or similar please apply. Ideally you will have some customer service skills and the confidence to approach customers, computer skills and a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Deliver excellent customer service that exceeds all customer s expectations. Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. Dealing with customers orders and queries in a confident, efficient, and professional manner Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given) Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. Matching the needs of the customer to the best product available, remembering ironmongery, upselling and stock levels Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. Resolving any customer issues/enquiries to a satisfactory conclusion. Keeping paperwork precise and clear so that tasks may be followed by colleagues(particularly whoever is covering for your day off). Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise Ensure all promises made to customers are realistic, achievable and are completed Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day Prepare and assist with stocktakes adhering to Company procedure Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to Assist with the training and development of all new recruits Report any Health and Safety issues to your line manager Assist customers with putting items in their vehicles Keep the warehouse clean and tidy Ensure all paperwork is completed and dealt with correctly. Take on any reasonable ad hoc duties to ensure the smooth running of The Company To be successful for the Sales and Customer Support Advisor role you will have the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 25 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Other Please note: This role is contracted to weeks per year Could you shine as Chartwells's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1103/(phone number removed)/(phone number removed)/R/BU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

A rare opportunity for an experienced National Account Manager with a vast knowledge of the home improvements, DIY sector to join the UK division of a multi-million dollar manufacturer. BASIC SALARY: £60,000 - £70,000 BENEFITS Annual Bonus Company Car Pension Executive Benefits Mobile LOCATION: Home based COMMUTABLE LOCATIONS: Birmingham, Swindon, Reading, Oxford, Watford, Gloucester, Worcester JOB DESCRIPTION: National Account Manager - Home Improvements / DIY Sector Reporting to the UK Managing Director, you will be an experienced and driven National Account Manager who will lead and grow key customer relationships within the home improvements sector. You will be responsible for managing major national accounts, developing long-term commercial strategies, and driving profitable growth across multiple product categories. KEY RESPONSIBILITIES: National Account Manager - Home Improvements / DIY Sector As our National Account Manager, you will : Manage and grow existing national retail and trade accounts across the UK Identify new business opportunities and secure longterm partnerships Develop account plans, sales forecasts, and promotional strategies Lead annual negotiations including pricing, JBP agreements, and category terms Analyse sales data to track performance and identify growth areas Collaborate with marketing, supply chain, and product teams to deliver customer-specific initiatives Act as the primary point of contact for key decision-makers within major buying groups, merchants, and retail partners Represent the brand at trade events, exhibitions, and customer meetings PERSON SPECIFICATION: National Account Manager - Home Improvements / DIY Sector To be successful in your application, ideally you will have: Proven experience as a National Account Manager or Key Account Manager A strong background in the home improvement, building products, DIY, or construction sectors, however we will consider other market sectors Excellent negotiation and relationship-building skills Strong commercial acumen with a data-driven mindset Confident communication skills, capable of influencing at senior levels Resilience, be self motivated and comfortable working in a fast-paced environment Full UK driving licence and willingness to travel nationwide We want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans THE COMPANY: We are an established company, operating in markets worldwide. We have a significant footprint in the DIY sector. PROSPECTS: The opportunity to join a very large multinational organisation. This position will be challenging but also tremendously rewarding. Coaching, mentoring and training are an integral part of our culture. A first-class remuneration package including a highly competitive salary, bonus, pension, and other benefits normally associated with an international group. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: National Account Manager, Account Manager, Key Account Manager, Sales Manager, Account Manager, Sales Executive, Territory Sales Manager, Business Development Manager - Builders Merchants, Construction, DIY Sectors, Home Improvements INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18426, Wallace Hind Selection

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis Job Details: Pay: £29,000 per annum Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish times depending on customer availability) Duration: Permanent Benefits: Company Car, The successful Customer Resolution Officer will receive a company car and the opportunity to build long-term relationships with clients across the West Midlands. Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company s commercial position. As a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes for all parties. The role also involves managing a busy workload through a CRM system, where effective time management is essential, alongside using your in-depth geographical knowledge of Birmingham and the surrounding areas. Essential Skills, Experience, or Qualifications: Previous experience within a similar position Strong negotiation, problem-solving, communication, and IT skills The ability to organise and prioritise workloads to meet deadlines Confidence within a customer-facing role Clean Full UK Driving Licence Commutable From: Birmingham, Dudley, Oldbury, Smethwick, Halesowen, West Bromwich and surrounding West Midlands areas Similar Job Titles: Client Resolution, Negotiator, Client Relations, Account Manager, Customer Care Agent, Retentions Agent, Retentions Advisor This Customer Resolution Officer position offers a varied and autonomous role within a supportive and growing business. If you are an experienced Customer Resolution Officer looking to progress your career, please apply now. For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Summary £15.45 - £15.95 per hour 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

The Clinical Standards Lead is a Professional role within Operations, reporting to the AC Manager or Team Performance Leader. The Clinical Standards Lead conducts face-to-face healthcare assessments and examinations and produces concise reports for the Department of Work and Pensions (DWP) as part of a successful integrated team. In addition to performing assessments, the Clinical Standards Lead provides clinical coaching and mentorship to new and tenured HCPs, typically in his/her assessment centre. The Clinical Standards Lead supports the AC Manager in delivering quality, productivity, and applicable service level targets by providing clinical expertise and judgment. The Clinical Standards Lead is called upon to provide Stage 3 training to new hires and ongoing informal 'on the job' training to new hires, audit, case review and 'on the spot' coaching to new and tenured HCPs, and may be required to deliver classroom trainings to new HCPs. Conducts face-to-face assessments of customers in relation to a variety of benefits; undertakes file-work and provides reports to the DWP. Mentors and coaches HCPs in the centre and is the first point of contact for clinical questions and issues. Escalates clinical questions through appropriate channels and communicating resolution back to the HCP team. Analyses and interpret clinical information and medical evidence and provide a report in a professional and concise manner Provide comprehensive reports to enable decision makers at DWP to make informed decisions regarding benefit claims Undertake recorded assessments where required Use IT software programmes to support clinical decision making when undertaking file-work and examinations Liaise with AC Manager and Team Performance Leaders to develop and embed best practices Attendance at Stakeholder and Customer meetings in region as and when required by the Regional Director Audit and review cases and provide 'on the spot' feedback to new and tenured HCPs Provide Stage 3 training to new HCPs as required Provide classroom training to new HCPs as required Other ad hoc duties as required Acted as a registered healthcare practitioner nurse, physician, physiotherapist, occupational therapist in a CHDA assessment centre or equivalent Able to work well as part of a multidisciplinary team and build positive working relationships with both medical colleagues and administrative support staff Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct Complies with all applicable continuous professional development requirements Able to effectively coach and mentor HCPs to improve / maintain performance standards Able to ensure that professional practice standards and "best practice" are maintained in all areas of work Able to deliver productivity and quality standards agreed between the Centre and the DWP and to respond positively to feedback Qualified to deliver Stage 3 training Qualified to perform CHDA case audits and able to provide instruction on how to write reports that meet A grade requirements Flexible and adaptable Able to understand, anticipate and meet immediate and medium-term customer and client needs Able to collaborate effectively with others to drive a performance culture Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences Able to maintain a professional demeanour in stressful interactions EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.