Job Tittle: Customer Service Advisor Location: Boldon Colliery Salary/Hourly Rate: 12.37 Job Type: Temporary ongoing - may lead to perm contract Working hours/days: 5 days out of 7 - Monday - Sunday, Between 8am-6pm HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the professional services companies based in Boldon Colliery as an Customer Service Advisor. The ideal candidate will be customer service focused, able to work as part of a team or individually You will be responsible for handling calls and queries in a polite and professional manner. General Duties of Customer Service Advisor: Handling incoming calls from customers regarding furniture deliveries and product quality queries Providing updates on delivery schedules, tracking information and order status Assisting customers who have received damaged, faulty or incorrect items Logging delivery or quality issues accurately on the internal system Liaising with warehouse, logistics and quality teams to resolve customer issues Arranging replacements, collections or returns where required Ensuring customers are kept informed throughout the resolution process Delivering a professional and empathetic customer service experience at all times General Requirements of Customer Service Advisor: Excellent listener and communicator. Previous experience in fast paced office/call centre environment. Strong customer service skills. If you are interested in the Customer Service Advisor based in Boldon Colliery hit the 'apply now!' button for an immediate interview!
Mar 21, 2026
Contractor
Job Tittle: Customer Service Advisor Location: Boldon Colliery Salary/Hourly Rate: 12.37 Job Type: Temporary ongoing - may lead to perm contract Working hours/days: 5 days out of 7 - Monday - Sunday, Between 8am-6pm HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the professional services companies based in Boldon Colliery as an Customer Service Advisor. The ideal candidate will be customer service focused, able to work as part of a team or individually You will be responsible for handling calls and queries in a polite and professional manner. General Duties of Customer Service Advisor: Handling incoming calls from customers regarding furniture deliveries and product quality queries Providing updates on delivery schedules, tracking information and order status Assisting customers who have received damaged, faulty or incorrect items Logging delivery or quality issues accurately on the internal system Liaising with warehouse, logistics and quality teams to resolve customer issues Arranging replacements, collections or returns where required Ensuring customers are kept informed throughout the resolution process Delivering a professional and empathetic customer service experience at all times General Requirements of Customer Service Advisor: Excellent listener and communicator. Previous experience in fast paced office/call centre environment. Strong customer service skills. If you are interested in the Customer Service Advisor based in Boldon Colliery hit the 'apply now!' button for an immediate interview!
Belmont Recruitment are currently looking for a Customer Advisor to join a Housing Association based in Worcester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Respond to enquiries from customers seeking information about care homes and available services. Listen carefully to customer needs and provide personalised recommendations based on care requirements. Book care home show-arounds for families and ensure homes are notified accurately and promptly. Follow up with customers after visits to gather feedback and provide further assistance where required. Provide clear information on services such as residential care, respite care and specialist support. Escalate complex queries or complaints in line with internal processes. Maintain accurate records of enquiries and interactions using internal systems. Requirements: Experience in customer service, ideally within a care, health or support environment. Ability to communicate in a supportive, empathetic and professional manner. Please apply with an up to date CV ASAP if this role would be of interest to you.
Mar 21, 2026
Contractor
Belmont Recruitment are currently looking for a Customer Advisor to join a Housing Association based in Worcester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Respond to enquiries from customers seeking information about care homes and available services. Listen carefully to customer needs and provide personalised recommendations based on care requirements. Book care home show-arounds for families and ensure homes are notified accurately and promptly. Follow up with customers after visits to gather feedback and provide further assistance where required. Provide clear information on services such as residential care, respite care and specialist support. Escalate complex queries or complaints in line with internal processes. Maintain accurate records of enquiries and interactions using internal systems. Requirements: Experience in customer service, ideally within a care, health or support environment. Ability to communicate in a supportive, empathetic and professional manner. Please apply with an up to date CV ASAP if this role would be of interest to you.
Looking for a permanent Customer Service role? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Details Start date: Various dates from April 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Mar 21, 2026
Full time
Looking for a permanent Customer Service role? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Details Start date: Various dates from April 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Join Our Client South Gloucestershire Council's Team as a One Stop Shop Customer Care Officer! Are you passionate about delivering exceptional customer service and making a real difference in your community? We are looking for a dedicated One Stop Shop Customer Care Officer to join our vibrant team in Kingswood. This is a temporary, full-time position with an hourly rate of 13.47. About the Role: As a key member of our Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. You will handle complex and challenging situations, providing valuable support to individuals in need, some of whom may be vulnerable. Your role will encompass: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services like Council Tax and Housing Benefits. Promoting digital inclusion, helping customers navigate self-service options. What We Are Looking For: To succeed in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging frontline service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable: General knowledge of the council's departments and services. Experience acting as an advocate on behalf of others. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 21, 2026
Seasonal
Join Our Client South Gloucestershire Council's Team as a One Stop Shop Customer Care Officer! Are you passionate about delivering exceptional customer service and making a real difference in your community? We are looking for a dedicated One Stop Shop Customer Care Officer to join our vibrant team in Kingswood. This is a temporary, full-time position with an hourly rate of 13.47. About the Role: As a key member of our Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. You will handle complex and challenging situations, providing valuable support to individuals in need, some of whom may be vulnerable. Your role will encompass: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services like Council Tax and Housing Benefits. Promoting digital inclusion, helping customers navigate self-service options. What We Are Looking For: To succeed in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging frontline service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable: General knowledge of the council's departments and services. Experience acting as an advocate on behalf of others. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Service Advisor Franchised Motor Dealership - Western Lake District Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department in West Cumbria. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Salary: Basic from 27,000 OTE: 38,350 Monday to Friday: 8am - 6pm 1 in 4 Saturdays 8am - 1pm What they can offer: Drive a great deal with discounts on new and used cars, plus servicing offers Company pension scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Mar 21, 2026
Full time
Service Advisor Franchised Motor Dealership - Western Lake District Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department in West Cumbria. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Salary: Basic from 27,000 OTE: 38,350 Monday to Friday: 8am - 6pm 1 in 4 Saturdays 8am - 1pm What they can offer: Drive a great deal with discounts on new and used cars, plus servicing offers Company pension scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Automotive Service Advisor Opportunity. Tapp Recruit is looking for an experienced Service Advisor for there client in Eastbourne. Our client is an established main dealership who is looking to add to their existing team. SKILLS REQUIRED Essential Able to convey information clearly and succinctly whether verbal or written Excellent time management skills Ability to establish effective working relationships with varied personnel Ability to work in a customer focused manner Ability to self-prioritise workload according to the business Excellent telephone manner Ability to follow all Departmental Processes Desirable Experience of working within a Service Department Experience in dealing with customers Ability to up-sell additional products/services PERSONAL ATTRIBUTES Essential Commitment to the brand aims and objectives A professional and smart appearance at all times Efficient and well organised Ability to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Self-motivated and able to work as a part of a team Ability to work under own initiative If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.
Mar 21, 2026
Full time
Automotive Service Advisor Opportunity. Tapp Recruit is looking for an experienced Service Advisor for there client in Eastbourne. Our client is an established main dealership who is looking to add to their existing team. SKILLS REQUIRED Essential Able to convey information clearly and succinctly whether verbal or written Excellent time management skills Ability to establish effective working relationships with varied personnel Ability to work in a customer focused manner Ability to self-prioritise workload according to the business Excellent telephone manner Ability to follow all Departmental Processes Desirable Experience of working within a Service Department Experience in dealing with customers Ability to up-sell additional products/services PERSONAL ATTRIBUTES Essential Commitment to the brand aims and objectives A professional and smart appearance at all times Efficient and well organised Ability to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Self-motivated and able to work as a part of a team Ability to work under own initiative If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.
Michael Page have registered a new exciting Permanent Legal Client Advisor Position to work for a reputable organisation in central Leeds to start asap due to expansion. No experience is required for the position full training will be provided if you are passionate about helping and supporting customers and thrive in busy environments we would love to hear from you! Immediate interviews being held! Client Details Michael Page have registered a new exciting Permanent Legal Client Advisor Position to work for a reputable organisation in central Leeds to start asap due to expansion. No experience is required for the position full training will be provided if you are passionate about helping and supporting customers and thrive in busy environments we would love to hear from you! Immediate interviews being held! Description As a Legal Client Advisor you will be supporting with the caseload for existing clients you will be the first point of contact for any enquiries ensuring a seamless process and working towards service level agreements. You will be chasing up documentation and details required for each file processing these accordingly and updating the case management system with the progress. The role will also involve working closely with external third parties and you will work as part of a team to ensure completion of each case in a timely manner. Profile No experience required for the role if you enjoy helping clients and thrive in busy environments we would love to hear from you! Job Offer Salary of 24000+ monthly bonuses+ excellent training and support+ structured career path in place+ sponsorship of further education and qualifications+ exceptional benefits package+ hybrid working+ central location in Leeds+ no shift patterns or weekends+ 9am-5.30pm+ superb offices+ collaborative team and environment+ regular socials and incentives+ plus immediate interview
Mar 21, 2026
Full time
Michael Page have registered a new exciting Permanent Legal Client Advisor Position to work for a reputable organisation in central Leeds to start asap due to expansion. No experience is required for the position full training will be provided if you are passionate about helping and supporting customers and thrive in busy environments we would love to hear from you! Immediate interviews being held! Client Details Michael Page have registered a new exciting Permanent Legal Client Advisor Position to work for a reputable organisation in central Leeds to start asap due to expansion. No experience is required for the position full training will be provided if you are passionate about helping and supporting customers and thrive in busy environments we would love to hear from you! Immediate interviews being held! Description As a Legal Client Advisor you will be supporting with the caseload for existing clients you will be the first point of contact for any enquiries ensuring a seamless process and working towards service level agreements. You will be chasing up documentation and details required for each file processing these accordingly and updating the case management system with the progress. The role will also involve working closely with external third parties and you will work as part of a team to ensure completion of each case in a timely manner. Profile No experience required for the role if you enjoy helping clients and thrive in busy environments we would love to hear from you! Job Offer Salary of 24000+ monthly bonuses+ excellent training and support+ structured career path in place+ sponsorship of further education and qualifications+ exceptional benefits package+ hybrid working+ central location in Leeds+ no shift patterns or weekends+ 9am-5.30pm+ superb offices+ collaborative team and environment+ regular socials and incentives+ plus immediate interview
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT su click apply for full job details
Mar 21, 2026
Seasonal
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT su click apply for full job details
Payroll Project Executive - Belfast MCS Group is proud to be partnering with a leading professional services firm delivering expert advice and practical solutions to help organisations thrive in a dynamic environment. The Company: A Top 10 professional services firm with global connections, providing audit, tax, advisory, and outsourcing solutions to a wide range of organisations. With over 30 years' experience in the region, they combine deep local insight with access to international expertise. What's in it for you? Hybrid working (3-4 days in office during induction) Competitive salary & pension Private medical insurance 22 days annual leave + 11 bank holidays + Christmas shopping day Flexible working options, including term-time and buying/selling leave Generous sick pay & death-in-service (4x salary) Travel benefits (up to 20% off Translink annual card) Mobile phone Job Duties of the Payroll Project Executive include: Role sits within the global payroll team, supporting the delivery of projects for multinational clients. Track project tasks and deadlines, ensuring deliverables are met Monitor and update issue logs, escalating where needed Manage tickets through internal systems Coordinate meetings and support project communications Prepare monthly SLA and performance reports Accurately record time and tasks What you need to be the Successful Payroll Project Executive: Graduate qualification or equivalent experience, ideally with exposure to payroll or financial services Around 1 year of project management experience with strong planning and organisational skills High attention to detail, able to manage multiple deadlines efficiently Excellent written and verbal communication, including accurate minute taking Proactive, forward-thinking, and capable of multitasking across projects Strong calendar management and ability to prioritise associated tasks To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Brad Dempster, Specialist Recruitment Consultant at MCS group on or Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Mar 21, 2026
Full time
Payroll Project Executive - Belfast MCS Group is proud to be partnering with a leading professional services firm delivering expert advice and practical solutions to help organisations thrive in a dynamic environment. The Company: A Top 10 professional services firm with global connections, providing audit, tax, advisory, and outsourcing solutions to a wide range of organisations. With over 30 years' experience in the region, they combine deep local insight with access to international expertise. What's in it for you? Hybrid working (3-4 days in office during induction) Competitive salary & pension Private medical insurance 22 days annual leave + 11 bank holidays + Christmas shopping day Flexible working options, including term-time and buying/selling leave Generous sick pay & death-in-service (4x salary) Travel benefits (up to 20% off Translink annual card) Mobile phone Job Duties of the Payroll Project Executive include: Role sits within the global payroll team, supporting the delivery of projects for multinational clients. Track project tasks and deadlines, ensuring deliverables are met Monitor and update issue logs, escalating where needed Manage tickets through internal systems Coordinate meetings and support project communications Prepare monthly SLA and performance reports Accurately record time and tasks What you need to be the Successful Payroll Project Executive: Graduate qualification or equivalent experience, ideally with exposure to payroll or financial services Around 1 year of project management experience with strong planning and organisational skills High attention to detail, able to manage multiple deadlines efficiently Excellent written and verbal communication, including accurate minute taking Proactive, forward-thinking, and capable of multitasking across projects Strong calendar management and ability to prioritise associated tasks To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Brad Dempster, Specialist Recruitment Consultant at MCS group on or Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Looking for a permanent Customer Service role? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Details Start date: Various dates from April 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Mar 21, 2026
Full time
Looking for a permanent Customer Service role? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) £1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months) HYBRID working options - save on commuting costs with only 2 day's in the office each week, once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Details Start date: Various dates from April 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for Personal Customer Advisor for a company based in Farnham , GU9 area. This is a permanent position. Role Overview: As part of the Contact Centre Team, the Personal Customer Advisor is responsible for speaking to medical professionals, GP surgeries and patients that require appliances or medicat click apply for full job details
Mar 21, 2026
Full time
Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for Personal Customer Advisor for a company based in Farnham , GU9 area. This is a permanent position. Role Overview: As part of the Contact Centre Team, the Personal Customer Advisor is responsible for speaking to medical professionals, GP surgeries and patients that require appliances or medicat click apply for full job details
Start Date: 05/05/2026 What's in it for you? A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Mar 21, 2026
Full time
Start Date: 05/05/2026 What's in it for you? A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
German speaking Customer Service Representative 6 month Fixed Term Contract £30,000 pro rata Ruddington, Nottingham Our client is a global manufacturing business based in Ruddington. We are looking for a German speaking Customer Service Advisor to join the team for a 6 month fixed term contract. Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and subsequent orders through strong communication and coordination - both externally with assigned accounts and internally with other company functions. The primary focus of this role will be the protection and growth of business at assigned Corporate Accounts. This role typically represents the first point of customer contact for inquiries related to customer orders, deliveries and pricing for Corporate Accounts. Responsibilities: Where price lists, pricing tools or standard pricing exists, issue quotations promptly to assigned customers Follow up to close all quotes generated verbally, via email or through SAP to assigned customers to ensure protection and growth of business Follow up to close selected incremental quotes generated verbally or via email to assigned customers to support proliferation of new products Perform detailed contract review to ensure compliance with customer requirements Accurate & timely entry of customer orders in SAP Establish and maintain accurate SAP master data relating to order entry, such as customer master, pricing records, customer material information record, and customer hierarchy Foster strong internal cross functional relationships through honest open communication to ensure on time order fulfilment Process customer returns Resolve customers credit and invoice issues in conjunction with Finance department. The ideal candidate Must have good language skills in both English and German Previous sales/customer service related experience preferred Ability to work under tight deadlines, both independently and in a team Strong problem solving skills Strong communication skills listening, verbal and written. Strong attention to detail and time management skills. Please do get in touch if you would like to hear more .
Mar 21, 2026
Contractor
German speaking Customer Service Representative 6 month Fixed Term Contract £30,000 pro rata Ruddington, Nottingham Our client is a global manufacturing business based in Ruddington. We are looking for a German speaking Customer Service Advisor to join the team for a 6 month fixed term contract. Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and subsequent orders through strong communication and coordination - both externally with assigned accounts and internally with other company functions. The primary focus of this role will be the protection and growth of business at assigned Corporate Accounts. This role typically represents the first point of customer contact for inquiries related to customer orders, deliveries and pricing for Corporate Accounts. Responsibilities: Where price lists, pricing tools or standard pricing exists, issue quotations promptly to assigned customers Follow up to close all quotes generated verbally, via email or through SAP to assigned customers to ensure protection and growth of business Follow up to close selected incremental quotes generated verbally or via email to assigned customers to support proliferation of new products Perform detailed contract review to ensure compliance with customer requirements Accurate & timely entry of customer orders in SAP Establish and maintain accurate SAP master data relating to order entry, such as customer master, pricing records, customer material information record, and customer hierarchy Foster strong internal cross functional relationships through honest open communication to ensure on time order fulfilment Process customer returns Resolve customers credit and invoice issues in conjunction with Finance department. The ideal candidate Must have good language skills in both English and German Previous sales/customer service related experience preferred Ability to work under tight deadlines, both independently and in a team Strong problem solving skills Strong communication skills listening, verbal and written. Strong attention to detail and time management skills. Please do get in touch if you would like to hear more .
Do you thrive on creating outstanding first impressions? Stop Stop Hang on . Yikes, that was close - we were about to create another boring job advert that reads like a shopping list produced by someone in the company who s utterly bored with their job, underpowered, or just has no idea how to communicate with you Sorry about that Right, let s start again. Forget everything you thought you knew about an accountancy firm. That stuffy old-fashioned way of working has no place over here. We do things differently - probably because we never intended to open a practice. We were successful property investors who were frustrated that the glossy we know best accounting firms actually knew very little about how accounting works in the property investment game. Honestly it was so frustrating - we tried to explain it, but they didn t get it. What we did next After some major blunders, enough was enough. Craig, our Founder and MD, hired his own in-house person, trained them well and suddenly things were working. But guess what? Other property investors friends started to ask us to do their accounts, and then their friends - everyone wanted our help. Before we knew it we had a ton of customers and had become the new go-to for bookkeeping, statutory annual accounts, compliance and tax for entrepreneurial property investors and developers. BTW - just in case you thought we got lucky, our Founder Craig knows his stuff - he s a qualified Chartered Accountant who trained with BDO (the 5th largest accounting firm in the world) before moving to London in 2006 to join Ernst & Young s real estate audit division, working with major clients including the developers of The Shard. He later led the UK accounts team at Drivers Jonas, overseeing the collection of several hundred million pounds annually across commercial properties nationwide. Following its acquisition by Deloitte and a subsequent role at Knight Frank, he left employment to focus full-time on growing his own property portfolio. That was 2017. Today, we are a busy practice with a great team, doing great things for our customers, and we want you to come and join us. Want to be part of a team that hires for personality and potential, and is obsessed with delivering an amazing customer experience? The Role at Glance: Client Services Assistant Reading - Onsite £24,000 - £30,000 DOE Plus Company Pension and Casual Dress Code Hours: Monday to Friday, 9am to 5.30pm. Where we are today Since 2017 the practice has continued to grow organically - through word of mouth and referrals. We don t advertise, our website is basic, and we don t even have a LinkedIn page - not yet anyway. But that doesn t slow us down. Today, we are a growing, tech-forward, paperless practice delivering clear, property-by-property financial insight, not just compliance. We combine a dedicated in-house team with specialist property tax advisors to ensure our clients receive accurate information, proactive guidance, and real peace of mind. We re boutique, focused, and proud of the relationships we build. Why This Role Matters: You will be the first voice, the first impression, and the first step in our clients journey with us. Most of our clients are beginner property investors. They are often nervous, unsure, and stepping into something new. Your role is to guide them confidently through onboarding, helping them feel supported, informed, and reassured from day one. This is not a transactional role. It is relationship-led and detail-driven. You ll ensure every new client experience reflects the high standards we pride ourselves on. What Makes Us Different: • We re not a traditional accounting firm. • We educate our clients, not just file their returns. • We focus on insight and clarity, not just compliance. • We use modern systems and paperless workflows. • We treat every team member as a valued contributor from day one. • We work hard, maintain professional standards, and genuinely enjoy what we do. What You ll Be Doing: • Welcoming and onboarding new clients with warmth and professionalism • Setting up client records accurately within our systems • Coordinating and chasing required documentation and information • Guiding clients through our education process so they understand the basics • Providing clear updates to clients and the accounts team • Supporting the wider team with ad hoc tasks as required • Ensuring a smooth and structured handover to the accountants once setup is complete You ll Be a Great Fit If You: • Communicate clearly, warmly, and professionally (both written and verbal) • Have a natural people-first approach with strong customer service skills • Are exceptionally organised and comfortable juggling multiple client setups • Have high attention to detail and spot the small things others miss • Are looking for a full-time, permanent role where you can grow Why Join Us? • Supportive Team Culture We collaborate, share knowledge, and celebrate wins together • Purpose-Driven Work We are trusted advisors and build meaningful client relationships • Professional but Friendly High standards, upbeat atmosphere • Modern & Tech-Forward Streamlined, paperless workflows • Client-Obsessed We go the extra mile, and our clients notice • Growing Firm Real opportunity to develop your skills and grow with us • Property Specialists Boutique focus serving property investors While we are an accounting firm, at our core we are a people business . We are interested in you , the person and not just a CV or a list of qualifications. If this sounds like you , organised, people-focused, detail-driven, and ready to make a real impact, we would love to hear from you . Apply today and take the first step towards joining a growing specialist firm where your contribution truly matters . Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 21, 2026
Full time
Do you thrive on creating outstanding first impressions? Stop Stop Hang on . Yikes, that was close - we were about to create another boring job advert that reads like a shopping list produced by someone in the company who s utterly bored with their job, underpowered, or just has no idea how to communicate with you Sorry about that Right, let s start again. Forget everything you thought you knew about an accountancy firm. That stuffy old-fashioned way of working has no place over here. We do things differently - probably because we never intended to open a practice. We were successful property investors who were frustrated that the glossy we know best accounting firms actually knew very little about how accounting works in the property investment game. Honestly it was so frustrating - we tried to explain it, but they didn t get it. What we did next After some major blunders, enough was enough. Craig, our Founder and MD, hired his own in-house person, trained them well and suddenly things were working. But guess what? Other property investors friends started to ask us to do their accounts, and then their friends - everyone wanted our help. Before we knew it we had a ton of customers and had become the new go-to for bookkeeping, statutory annual accounts, compliance and tax for entrepreneurial property investors and developers. BTW - just in case you thought we got lucky, our Founder Craig knows his stuff - he s a qualified Chartered Accountant who trained with BDO (the 5th largest accounting firm in the world) before moving to London in 2006 to join Ernst & Young s real estate audit division, working with major clients including the developers of The Shard. He later led the UK accounts team at Drivers Jonas, overseeing the collection of several hundred million pounds annually across commercial properties nationwide. Following its acquisition by Deloitte and a subsequent role at Knight Frank, he left employment to focus full-time on growing his own property portfolio. That was 2017. Today, we are a busy practice with a great team, doing great things for our customers, and we want you to come and join us. Want to be part of a team that hires for personality and potential, and is obsessed with delivering an amazing customer experience? The Role at Glance: Client Services Assistant Reading - Onsite £24,000 - £30,000 DOE Plus Company Pension and Casual Dress Code Hours: Monday to Friday, 9am to 5.30pm. Where we are today Since 2017 the practice has continued to grow organically - through word of mouth and referrals. We don t advertise, our website is basic, and we don t even have a LinkedIn page - not yet anyway. But that doesn t slow us down. Today, we are a growing, tech-forward, paperless practice delivering clear, property-by-property financial insight, not just compliance. We combine a dedicated in-house team with specialist property tax advisors to ensure our clients receive accurate information, proactive guidance, and real peace of mind. We re boutique, focused, and proud of the relationships we build. Why This Role Matters: You will be the first voice, the first impression, and the first step in our clients journey with us. Most of our clients are beginner property investors. They are often nervous, unsure, and stepping into something new. Your role is to guide them confidently through onboarding, helping them feel supported, informed, and reassured from day one. This is not a transactional role. It is relationship-led and detail-driven. You ll ensure every new client experience reflects the high standards we pride ourselves on. What Makes Us Different: • We re not a traditional accounting firm. • We educate our clients, not just file their returns. • We focus on insight and clarity, not just compliance. • We use modern systems and paperless workflows. • We treat every team member as a valued contributor from day one. • We work hard, maintain professional standards, and genuinely enjoy what we do. What You ll Be Doing: • Welcoming and onboarding new clients with warmth and professionalism • Setting up client records accurately within our systems • Coordinating and chasing required documentation and information • Guiding clients through our education process so they understand the basics • Providing clear updates to clients and the accounts team • Supporting the wider team with ad hoc tasks as required • Ensuring a smooth and structured handover to the accountants once setup is complete You ll Be a Great Fit If You: • Communicate clearly, warmly, and professionally (both written and verbal) • Have a natural people-first approach with strong customer service skills • Are exceptionally organised and comfortable juggling multiple client setups • Have high attention to detail and spot the small things others miss • Are looking for a full-time, permanent role where you can grow Why Join Us? • Supportive Team Culture We collaborate, share knowledge, and celebrate wins together • Purpose-Driven Work We are trusted advisors and build meaningful client relationships • Professional but Friendly High standards, upbeat atmosphere • Modern & Tech-Forward Streamlined, paperless workflows • Client-Obsessed We go the extra mile, and our clients notice • Growing Firm Real opportunity to develop your skills and grow with us • Property Specialists Boutique focus serving property investors While we are an accounting firm, at our core we are a people business . We are interested in you , the person and not just a CV or a list of qualifications. If this sounds like you , organised, people-focused, detail-driven, and ready to make a real impact, we would love to hear from you . Apply today and take the first step towards joining a growing specialist firm where your contribution truly matters . Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Our clients are seeking a Trainee Mortgage Advisor or experienced Mortgage Advisor with a minimum CeMap 1 qualification or above, working in a nationally recognised Estate Agency who are looking to add to their team in Northamptonshire. The position will be based in the Northampton office, with leads provided from the Estate Agency team. Working hours: Full Time Monday - Friday and alternate Saturdays (with lieu day provided) The successful Mortgage and Protection Adviser will be offered: Basic Salary £22,000 - £28,000 Strong Commission structure OTE £40,000 - £55,000 Car allowance Great Progression Opportunities Guarantee Laptop Mortgage and Protection Adviser requirements: Driven to achieve targets and ability to offer excellent customer service. Ability to deal with 1st appointments and subsequent sign ups. Minimum CeMap 1 qualification Full UK Driving license. Responsibilities for the role of Mortgage and Protection Adviser: Liaising with Estate Agency staff to ensure effective referrals. Giving face-to-face advice to potential buyers in the branch Chasing potential leads and generating new business Providing a high level of service in line with compliance
Mar 21, 2026
Full time
Our clients are seeking a Trainee Mortgage Advisor or experienced Mortgage Advisor with a minimum CeMap 1 qualification or above, working in a nationally recognised Estate Agency who are looking to add to their team in Northamptonshire. The position will be based in the Northampton office, with leads provided from the Estate Agency team. Working hours: Full Time Monday - Friday and alternate Saturdays (with lieu day provided) The successful Mortgage and Protection Adviser will be offered: Basic Salary £22,000 - £28,000 Strong Commission structure OTE £40,000 - £55,000 Car allowance Great Progression Opportunities Guarantee Laptop Mortgage and Protection Adviser requirements: Driven to achieve targets and ability to offer excellent customer service. Ability to deal with 1st appointments and subsequent sign ups. Minimum CeMap 1 qualification Full UK Driving license. Responsibilities for the role of Mortgage and Protection Adviser: Liaising with Estate Agency staff to ensure effective referrals. Giving face-to-face advice to potential buyers in the branch Chasing potential leads and generating new business Providing a high level of service in line with compliance
Our client is currently looking for a Customer Care Advisor to join them on a permanent basis. Working from our Leicester office, the Customer Care Advisor will provide high-quality support to customers via phone and email regarding their accounts and enquiries. Following an initial induction and on-the-job training, you will manage customer queries, ensuring issues are resolved efficiently and with a positive outcome. The role requires close collaboration with internal departments to deliver effective end-to-end solutions and maintain excellent customer service standards. Key Responsibilities Deliver exceptional customer service across all interactions Respond to customer enquiries within agreed response times/SLA Manage customer queries across multiple platforms (phone and email) Build strong relationships with customers and internal teams Process customer requests accurately and in a timely manner Identify and create potential sales leads where appropriate Maintain accurate customer records and internal reporting data Ensure correspondence and orders are correctly recorded and filed Liaise with internal departments to resolve customer issues Carry out general administrative and office duties Provide support to the Customer Care team during holiday or sickness absence Undertake additional ad hoc tasks when required Experience Required Previous customer service or customer care experience (preferred) Excellent verbal and written communication skills Confident telephone manner Strong organisational skills with the ability to prioritise and multitask Computer literate with CRM experience (beneficial) Flexible, reliable and motivated approach to work Additional language skills and international experience (desirable) Skills & Attributes Strong customer service focus Excellent communication and organisational skills Attention to detail Positive, proactive and problem-solving attitude Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Desirable: Degree in a relevant field Knowledge of the packaging industry
Mar 21, 2026
Full time
Our client is currently looking for a Customer Care Advisor to join them on a permanent basis. Working from our Leicester office, the Customer Care Advisor will provide high-quality support to customers via phone and email regarding their accounts and enquiries. Following an initial induction and on-the-job training, you will manage customer queries, ensuring issues are resolved efficiently and with a positive outcome. The role requires close collaboration with internal departments to deliver effective end-to-end solutions and maintain excellent customer service standards. Key Responsibilities Deliver exceptional customer service across all interactions Respond to customer enquiries within agreed response times/SLA Manage customer queries across multiple platforms (phone and email) Build strong relationships with customers and internal teams Process customer requests accurately and in a timely manner Identify and create potential sales leads where appropriate Maintain accurate customer records and internal reporting data Ensure correspondence and orders are correctly recorded and filed Liaise with internal departments to resolve customer issues Carry out general administrative and office duties Provide support to the Customer Care team during holiday or sickness absence Undertake additional ad hoc tasks when required Experience Required Previous customer service or customer care experience (preferred) Excellent verbal and written communication skills Confident telephone manner Strong organisational skills with the ability to prioritise and multitask Computer literate with CRM experience (beneficial) Flexible, reliable and motivated approach to work Additional language skills and international experience (desirable) Skills & Attributes Strong customer service focus Excellent communication and organisational skills Attention to detail Positive, proactive and problem-solving attitude Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Desirable: Degree in a relevant field Knowledge of the packaging industry
Job Title: Customer Service Advisor Salary: £26,200 rising to £30,300 following successful completion of a training programme Location: Portsmouth Hours: You will work a variety of shifts Monday - Sunday between 8am and 8pm, always having two days off a week. Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you Customer Service Role Overview: Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to provide a seamless customer experience. In this role, no two days will be the same and you will be tasked with managing a variety of cases at any one time. What the Customer Service role will involve: Overseeing and handling medical emergency assistance claims as the primary responsibility Supervising a caseload of medical emergency assistance claims Prioritising tasks based on urgency and deadlines Handling challenging situations with professionalism and compassion Contributing to the overall performance of the customer service technical team Our ideal candidate: Excellent interpersonal skills and be able to remain professional whilst also being compassionate and understanding The ability to remain calm under pressure and be resilient Self-motivated and well organised as you will need to handle multiple cases at once Strong written communication and attention to detail Company benefits: 28 days holiday, rising to 38 with length of service Hybrid working options after probation, 2 days a week in the office & 3 days at home Employee assistance programme Cycle to work scheme Gym discounts Healthcare plan Free parking Discount on travel and medical insurance products Following a successful two-stage screening process, you will be asked to attend an immersive experience for half a day. These are currently scheduled for the following dates: Wednesday 18th March 2026 Friday 20th March 2026 Start date for this role is Monday 20th April 2026! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
Mar 21, 2026
Full time
Job Title: Customer Service Advisor Salary: £26,200 rising to £30,300 following successful completion of a training programme Location: Portsmouth Hours: You will work a variety of shifts Monday - Sunday between 8am and 8pm, always having two days off a week. Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you Customer Service Role Overview: Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to provide a seamless customer experience. In this role, no two days will be the same and you will be tasked with managing a variety of cases at any one time. What the Customer Service role will involve: Overseeing and handling medical emergency assistance claims as the primary responsibility Supervising a caseload of medical emergency assistance claims Prioritising tasks based on urgency and deadlines Handling challenging situations with professionalism and compassion Contributing to the overall performance of the customer service technical team Our ideal candidate: Excellent interpersonal skills and be able to remain professional whilst also being compassionate and understanding The ability to remain calm under pressure and be resilient Self-motivated and well organised as you will need to handle multiple cases at once Strong written communication and attention to detail Company benefits: 28 days holiday, rising to 38 with length of service Hybrid working options after probation, 2 days a week in the office & 3 days at home Employee assistance programme Cycle to work scheme Gym discounts Healthcare plan Free parking Discount on travel and medical insurance products Following a successful two-stage screening process, you will be asked to attend an immersive experience for half a day. These are currently scheduled for the following dates: Wednesday 18th March 2026 Friday 20th March 2026 Start date for this role is Monday 20th April 2026! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target driven approach, with the ability to interpret performance data and improve team outcomes. Strong customer service background, ideally including call handling experience. Highly organised, able to manage workload, prioritise effectively, and support team development. Ideal Candidate You're a supportive leader, confident communicator and natural problem solver who enjoys helping people and improving customer experiences. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Mar 21, 2026
Full time
Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target driven approach, with the ability to interpret performance data and improve team outcomes. Strong customer service background, ideally including call handling experience. Highly organised, able to manage workload, prioritise effectively, and support team development. Ideal Candidate You're a supportive leader, confident communicator and natural problem solver who enjoys helping people and improving customer experiences. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Sales and Customer Service Are you bored of administration or retail jobs and looking to start as a sales advisor? Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales advisor role could be for you. Our client is looking for new sales advisors to help the grow their location. They currently represents some of the most recognised brands in the world and they now have initial openings as a sales advisor on behalf of these brands. The role will involve representing these brands whilst developing campaign knowledge and getting industry experience. In the next 18 months they are expanding to new locations across the UK as well as growing their current location and so are looking for new people to join their team as a sales advisor. They are currently looking for fun, bubbly, passionate and driven individuals with great administration skills to represent their organisation and become one of their success stories within the sales and customer service team. Some Advantages: An immediate start Fun social culture Fast progression for driven individuals Improved communication skills in a face to face environment Full product and industry training Mentor programs with some top UK entrepreneurs Excellent commissions and incentives Sales or administration experience is not necessary but willingness to learn is essential, a great personality and a positive can-do attitude would make you a great candidate for this sales and customer service role. All earnings are commission only plus incentives, so the harder you work the greater the rewards within this self-employed role. Experience is an advantage however not essential for the right sales candidates, however if you have had previous experience in hospitality / retail / front house, admin or administration this would be beneficial. You will be representing non profit clients in events campaigns. If you are looking for something new or are ready to have a serious career in sales and customer service this is ideal for you. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Mar 21, 2026
Full time
Sales and Customer Service Are you bored of administration or retail jobs and looking to start as a sales advisor? Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales advisor role could be for you. Our client is looking for new sales advisors to help the grow their location. They currently represents some of the most recognised brands in the world and they now have initial openings as a sales advisor on behalf of these brands. The role will involve representing these brands whilst developing campaign knowledge and getting industry experience. In the next 18 months they are expanding to new locations across the UK as well as growing their current location and so are looking for new people to join their team as a sales advisor. They are currently looking for fun, bubbly, passionate and driven individuals with great administration skills to represent their organisation and become one of their success stories within the sales and customer service team. Some Advantages: An immediate start Fun social culture Fast progression for driven individuals Improved communication skills in a face to face environment Full product and industry training Mentor programs with some top UK entrepreneurs Excellent commissions and incentives Sales or administration experience is not necessary but willingness to learn is essential, a great personality and a positive can-do attitude would make you a great candidate for this sales and customer service role. All earnings are commission only plus incentives, so the harder you work the greater the rewards within this self-employed role. Experience is an advantage however not essential for the right sales candidates, however if you have had previous experience in hospitality / retail / front house, admin or administration this would be beneficial. You will be representing non profit clients in events campaigns. If you are looking for something new or are ready to have a serious career in sales and customer service this is ideal for you. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Customer Service Advisor Part-Time 12-Month Fixed-Term Contract Location: Durham Hourly Rate: 12.60 - 18.90 Key Details: Hours: 37 per week Shifts: 8:00-11:30 AM starts to 17:30-20:00 PM finishes - Part time hours also available. Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs) Perks: Vouchers awarded for star performance Free tea and coffee available onsite About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily workloads to meet deadlines Escalating non-routine queries appropriately Collaborating with team members to support overall performance Providing general administrative support Ensuring compliance with internal controls and audit requirements What We're Looking For Candidates from all customer service backgrounds Strong communication and interpersonal skills Proven ability to work effectively in a team or structured environment Good organisational and time management skills Excellent attention to detail and accuracy Commitment to delivering high-quality customer service Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Mar 21, 2026
Contractor
Customer Service Advisor Part-Time 12-Month Fixed-Term Contract Location: Durham Hourly Rate: 12.60 - 18.90 Key Details: Hours: 37 per week Shifts: 8:00-11:30 AM starts to 17:30-20:00 PM finishes - Part time hours also available. Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs) Perks: Vouchers awarded for star performance Free tea and coffee available onsite About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily workloads to meet deadlines Escalating non-routine queries appropriately Collaborating with team members to support overall performance Providing general administrative support Ensuring compliance with internal controls and audit requirements What We're Looking For Candidates from all customer service backgrounds Strong communication and interpersonal skills Proven ability to work effectively in a team or structured environment Good organisational and time management skills Excellent attention to detail and accuracy Commitment to delivering high-quality customer service Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
