Senior Credit Controller

Senior Credit Controller
Location: Near Waltham Cross / Enfield, Hertfordshire
Salary: Up to circa 35,000 + Circa 2,500 Bonus + Benefits

Working Pattern: Office Based - 5 days per week

Hours: Flexible around core hours
7:30am - 4:30pm
8:00am - 5:00pm (standard hours)
8:30am - 5:30pm

Please check your rush hour commute before applying
This is an office-based role and applicants must live within a sensible commuting distance of Waltham Cross / Enfield (Brimsdown is the nearest station nearest if using public transport), there is free on-site parking if driving.

Please include your current location / postcode on your CV and ensure you check the travel before applying

The Opportunity

An exciting opportunity to join this market leading established, stable and growing business who are looking to recruit an experienced Credit Controller to join its supportive and motivated finance team.

This is a great opportunity for someone who enjoys building strong client relationships while maintaining high standards of ledger accuracy and cash collection. The successful candidate will work closely with the Head of Finance and Sales Team, taking ownership of the credit control function within the business.
The company has a loyal B2B client base, well-maintained ledgers and very low levels of bad debt, providing a strong platform for the successful candidate to develop as the business continues to expand.

The Role

As the sole Credit Controller, you will be responsible for managing approximately 120 customer accounts representing annual revenue of over 40 million.
Your objective will be to maximise cash collection, maintain ledger accuracy and support the wider finance and sales teams with clear customer debt reporting.

Key responsibilities will include:
Proactively chasing outstanding invoices via telephone, email and written correspondence
Building strong relationships with customers and resolving account queries
Reconciling customer accounts and maintaining accurate ledger records
Allocating payments and managing unallocated cash
Setting and reviewing customer credit limits within company guidelines
Processing and allocating payments
Credit vetting new account applications using credit reference agencies
Maintaining clear records of customer communication and credit processes
Liaising with the sales team regarding customer accounts and payment issues
Supporting improvements within the ERP finance system and credit processes

About You
Applicants must have previous credit control experience and be comfortable communicating with customers and internal stakeholders.

You will be an articulate and professional communicator with the ability to resolve queries efficiently while maintaining strong working relationships.

We are looking for someone who can demonstrate that they have made improvements to processes, systems or ways of working in their previous roles, and who has the ambition to continue developing both themselves and the role in line with the growth of the business.

Please ensure your CV highlights this area as it is key to the role

You will ideally have:
Previous Credit Control or Accounts Receivable experience
Demonstrable track record of process / systems improvements
Strong communication and negotiation skills
Excellent attention to detail and strong numerical ability
Experience reconciling customer accounts
Good working knowledge of Microsoft Office, particularly Excel
Experience working with ERP finance systems within a medium-sized business (preferred)

The Package
Salary up to 35,000 (Depending on Experience)
Company bonus (circa 2,500 annually)
25 days holiday
Additional company benefits
Free on-site parking

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