Matchday Stewarding Supervisor

You will be working for our client at their world class sporting venue in Manchester. We are seeking high calibre safety steward Supervisors who will set the standard of a 5-star service to our client, staff, and attendees of the venue.

Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than thirty years.

We are seeking well-presented, articulate, reliable Safety Stewarding Supervisors to work at a variety of events held at the iconic Old Trafford Stadium - home of Manchester United Football Club.

At Carlisle, we concentrate on putting people first - our customers and our employees. This is your opportunity to join a company with great ambition and focus on doing things right.

ROLE OVERVIEW:

Our Events team play a key part in enhancing the customer experience for event days at our client's prestigious venue. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service. Your role will to be lead and motivate our teams of customer service and stewarding personnel at this iconic venue.

Rate of Pay: £14.50ph Location: Manchester M16 0RA Hours: Varied

Please be aware that this is not a full time role, colleagues have the flexibility to choose and book their own shifts, for either Football or Ad-hoc events at the stadium - however - we are seeking candidates who can commit to working a minimum of 75% of fixtures at this venue.

Football and rugby events take place evenings and weekends only.

ROLE RESPONSIBILITIES:

As a Supervisor, you will be helping in all manner of ways including, but not limited to:

• Being the dedicated radio holder for your sector
• Acting as the point of escalation between your team and the Stand Manager
• Supporting the stadium to adhere to its licensing conditions and safety certificate
• Attending pre-event briefings with our client's Safety Officer and Event Management
• Leading your team on safety incidents and responding to crowd management issues

ROLE REQUIREMENTS: ESSENTIAL

• Flexibility and reliability
• At least 18 years old
• You must hold a Level 2 or 3 in Spectator Safety
• Excellent communication skills and an aptitude for working with the public
• A friendly, approachable, and professional manner
• Previous experience in security/stewarding

ROLE REQUIREMENTS: DESIREABLE

• Previous experience in a Supervisory role
• Level 3 Qualification in Spectator Safety (this will be funded by Carlisle if not)
• The desire to support some of Carlisle's other events' operations across the region
• Can commit to a minimum of 75% of all Football fixtures

Football and rugby events take place evenings and weekends only.

THE BENEFITS:

• A competitive hourly rate of pay - paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream - financial flexibility and instant access to earned and authorised wages
• Clear Career Pathways- The opportunity to level up your career with 58% of salaried roles filled by our internal candidates, there's a chance for everyone
• Stream Benefits Hub - discounts, rewards, and benefits, helping you save money every day
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Employee Assistance Program
• Refer a Friend Scheme

We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues, including M&S Bank Arena, Manchester Central, Exhibition Centre Liverpool, Huddersfield's Accu Stadium, Burnley's Turf Moor Stadium, Transpennine Express, Liverpool's Anfield Stadium, Manchester United's Old Trafford, Yorkshire Cricket's Headingley Stadium and more

ABOUT US:

Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur, Jaguar Land Rover, Tesco, BBC, and many more.

Carlisle currently employees over 6,500 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.

Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

EQUALITY, DIVERSITY & INCLUSION:

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.

In all situations people will be judged solely on merit or ability.