Noodle Talent Partners are delighted to be supporting a Luuxury Retailer, recruiting the position of Retail Sales Consultant to join the team in Bury St Edmunds on a Permanent basis.
Working Part Time, 18.5 hours per week: Fridays & Saturdays 10am-5pm, Sundays 10am-4pm. If you have flexibility to work additional hours as needed, this would be desirable.
The role
- Delivering an excellent customer service in-store, reflecting the high-end brand
- Greeting customers and building rapport to understand their needs, recommending suitable products and promoting additional items to maximise each interaction
- Handling enquiries and dealing with any issues that arise, ensuring customers are satisfied
- Working collaboratively to meet store targets and objectives
- Process payments, transactions, returns and after sales queries in line with the company policy.
- Use the ordering system with accuracy and track customer orders
- Maintain an organised, clean and visually-appealing store environment.
- Assist with stock handling, pricing, merchandising and display.
- Assist with preparing customer orders for delivery or collection, handling carefully to minimise damage
- Follow company policies, procedures and health & safety guidelines.
The package
- Hourly rate of £14.56 to £15.38 per hour (£14,006.72 to £14,795.56 Salary / full time equivalent salary of £28,000 - £30,000)
- 25 days annual leave (pro rata for part time)
- Opportunities for aditional hours/overtime
- Staff discount on selected products
- Private Medical insurance
- Company pension scheme
- Opportunities to develop
- Supportive and friendly team environment
- Full training provided
- Free on-site parking
- Company events
What are we looking for?
- Minimum of 2 years existing Retail experience and/or face to face Sales experience
- A professional and presentable appearance
- Excellent customer service skills
- Ability to communicate and naturally build relationships
- Strong conversational ability to get to know customers and their needs
- A desire to succeed
- Team Work
- Organisation skills
- Accuracy
If you are interested in this great opportunity, please ensure that your CV is up-to-date and apply online as soon as possible.
Thank you
Retail Customer Service Sales Assistant Sales Consultant Luxury Products FMCG