Warranty Administrator - St Helens area Franchised Motor Dealership We are currently recruiting on behalf of our client, a well-established and highly respected automotive retailer, for an experienced Warranty Administrator to join their Aftersales team. This is an excellent opportunity for a detail-oriented and commercially aware individual to play a key role in ensuring the accurate and compliant administration of manufacturer warranty and goodwill claims, while supporting customer satisfaction and departmental profitability. The Role The successful candidate will be responsible for delivering a high standard of administrative and operational support within the warranty function. You will ensure that all manufacturer warranty and goodwill procedures are applied correctly, claims are submitted accurately and within required timeframes, and brand campaign requirements are consistently met. You will work closely with the Service Managers, Technicians, Service Advisors and Manufacturer representatives to ensure full compliance and smooth operational performance. Key Responsibilities Warranty and Goodwill Administration Submit accurate daily warranty and goodwill claims in line with manufacturer guidelines. Monitor daily and weekly warranty reports, identifying and resolving outstanding issues. Ensure all jobs submitted for warranty or goodwill are correctly invoiced and costed. Escalate exceptional cases to the Manufacturer where standard procedures prevent claim submission. Maintain accurate records of submissions, rejections, credits and customer contributions. Review manufacturer credit notes for accuracy before processing through Accounts. Allocate costs for disallowed claims and returned parts appropriately. Salary 30k Basic plus bonus If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Mar 20, 2026
Full time
Warranty Administrator - St Helens area Franchised Motor Dealership We are currently recruiting on behalf of our client, a well-established and highly respected automotive retailer, for an experienced Warranty Administrator to join their Aftersales team. This is an excellent opportunity for a detail-oriented and commercially aware individual to play a key role in ensuring the accurate and compliant administration of manufacturer warranty and goodwill claims, while supporting customer satisfaction and departmental profitability. The Role The successful candidate will be responsible for delivering a high standard of administrative and operational support within the warranty function. You will ensure that all manufacturer warranty and goodwill procedures are applied correctly, claims are submitted accurately and within required timeframes, and brand campaign requirements are consistently met. You will work closely with the Service Managers, Technicians, Service Advisors and Manufacturer representatives to ensure full compliance and smooth operational performance. Key Responsibilities Warranty and Goodwill Administration Submit accurate daily warranty and goodwill claims in line with manufacturer guidelines. Monitor daily and weekly warranty reports, identifying and resolving outstanding issues. Ensure all jobs submitted for warranty or goodwill are correctly invoiced and costed. Escalate exceptional cases to the Manufacturer where standard procedures prevent claim submission. Maintain accurate records of submissions, rejections, credits and customer contributions. Review manufacturer credit notes for accuracy before processing through Accounts. Allocate costs for disallowed claims and returned parts appropriately. Salary 30k Basic plus bonus If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Our Client is looking for an experienced Project Manager to join our Print & Production Services team, delivering high-quality retail display projects across global environments. In this client-facing role, you ll manage projects from brief through to production, delivery, and installation acting as the key link between clients, suppliers, and internal teams. You ll oversee procurement, production, shipping, and billing while ensuring projects run smoothly, on time, and within budget. The ideal candidate has hands-on print management or Point of Sale production experience, strong supplier negotiation skills, and a proven ability to manage multiple fast-paced projects. You ll build trusted client relationships, drive cost efficiencies, and help maximise margins while maintaining exceptional quality and service. Key responsibilities include: Managing end-to-end production of print and retail display projects Liaising with clients, suppliers, and production teams Negotiating costs and improving operational efficiencies Ensuring projects are delivered on time and within budget Maintaining accurate project and procurement records What we re looking for: Experience in print management and/or point of sale production Strong project management and organisational skills Confident client communication and stakeholder management Commercial mindset with a focus on cost control and margins Proficiency in MS Office (especially Excel) and Google Workspace If you thrive in a fast-paced production environment and enjoy delivering standout brand experiences, we d love to arrange for you to meet our Client.
Mar 20, 2026
Full time
Our Client is looking for an experienced Project Manager to join our Print & Production Services team, delivering high-quality retail display projects across global environments. In this client-facing role, you ll manage projects from brief through to production, delivery, and installation acting as the key link between clients, suppliers, and internal teams. You ll oversee procurement, production, shipping, and billing while ensuring projects run smoothly, on time, and within budget. The ideal candidate has hands-on print management or Point of Sale production experience, strong supplier negotiation skills, and a proven ability to manage multiple fast-paced projects. You ll build trusted client relationships, drive cost efficiencies, and help maximise margins while maintaining exceptional quality and service. Key responsibilities include: Managing end-to-end production of print and retail display projects Liaising with clients, suppliers, and production teams Negotiating costs and improving operational efficiencies Ensuring projects are delivered on time and within budget Maintaining accurate project and procurement records What we re looking for: Experience in print management and/or point of sale production Strong project management and organisational skills Confident client communication and stakeholder management Commercial mindset with a focus on cost control and margins Proficiency in MS Office (especially Excel) and Google Workspace If you thrive in a fast-paced production environment and enjoy delivering standout brand experiences, we d love to arrange for you to meet our Client.
We re looking for a Senior Project Manager with strong print management or point of sale (POS) production experience to lead complex production projects and build trusted client partnerships. In this role, you ll oversee end-to-end delivery of print and retail display projects from procurement and production through to shipping and billing. Acting as the key link between clients, suppliers, and internal teams, you ll ensure projects are delivered on time, on budget, and to the highest quality. You ll also support and guide Project Managers, handle operational escalations, and help drive cost efficiencies, process improvements, and increased margins. What you ll bring: Proven print management and/or POS production experience Strong client relationship and stakeholder management skills Experience negotiating with suppliers and managing production schedules Ability to lead projects in a fast-paced production environment Excellent organisational, communication, and problem-solving skills If you thrive on delivering high-quality production projects and building strong client relationships, we d love for you to meet with our Client.
Mar 20, 2026
Full time
We re looking for a Senior Project Manager with strong print management or point of sale (POS) production experience to lead complex production projects and build trusted client partnerships. In this role, you ll oversee end-to-end delivery of print and retail display projects from procurement and production through to shipping and billing. Acting as the key link between clients, suppliers, and internal teams, you ll ensure projects are delivered on time, on budget, and to the highest quality. You ll also support and guide Project Managers, handle operational escalations, and help drive cost efficiencies, process improvements, and increased margins. What you ll bring: Proven print management and/or POS production experience Strong client relationship and stakeholder management skills Experience negotiating with suppliers and managing production schedules Ability to lead projects in a fast-paced production environment Excellent organisational, communication, and problem-solving skills If you thrive on delivering high-quality production projects and building strong client relationships, we d love for you to meet with our Client.
The role of a Corporate Banking Manager involves managing client relationships and delivering tailored financial solutions for regional SME businesses. Based in Guildford, this position requires a deep understanding of corporate banking and a commitment to achieving client satisfaction. You be responsible for credit analysis, credit paper creation, account and relationship management and well as Business Development. Client Details This opportunity is with a well-established Banking organisation within the financial services sector. As a medium-sized enterprise, the company is dedicated to providing comprehensive banking and financial solutions to a diverse client base across Surrey from this office, and internationally from it's other offices. Description Manage and develop a portfolio of corporate banking clients in the Surrey area - deals are typically between 0.5 - 20 Million, and the portfolio is currently sitting at 45 customers Provide strategic financial advice and bespoke banking solutions to meet client needs Assess clients for their Credit worthiness, and ongoing credit needs / stress testing Identify opportunities for business growth and proactively engage new clients. Ensure compliance with regulatory and internal risk management requirements. Collaborate with internal teams to deliver seamless client service. Prepare and present detailed financial reports for internal and external stakeholders. Monitor market trends and competitor activities to inform strategic planning. Foster long-term professional relationships to enhance customer satisfaction and loyalty. Profile A successful Corporate Banking Manager should have: A strong background in corporate banking within the financial services industry Used to working with SME corporate clients on deals ranging from 0.5-20 Million Create and stress test company credit worthiness reports Proven ability to manage client relationships and deliver tailored solutions. Excellent analytical skills to assess financial data and market trends. A thorough understanding of regulatory requirements and risk management practices. Strong communication and presentation skills. A proactive approach to business development and client acquisition 4 Days in the office hybrid model. Job Offer Competitive salary, 15% pension and profit share scheme Comprehensive benefits package to be discussed during the interview process to include very generous holiday allowance Opportunity to work in the financial services industry with a respected organisation. Professional development and career progression support. Collaborative and supportive work environment in Guildford, Surrey If you're ready to take the next step in your career as a Corporate Banking Manager, we encourage you to apply today!
Mar 20, 2026
Full time
The role of a Corporate Banking Manager involves managing client relationships and delivering tailored financial solutions for regional SME businesses. Based in Guildford, this position requires a deep understanding of corporate banking and a commitment to achieving client satisfaction. You be responsible for credit analysis, credit paper creation, account and relationship management and well as Business Development. Client Details This opportunity is with a well-established Banking organisation within the financial services sector. As a medium-sized enterprise, the company is dedicated to providing comprehensive banking and financial solutions to a diverse client base across Surrey from this office, and internationally from it's other offices. Description Manage and develop a portfolio of corporate banking clients in the Surrey area - deals are typically between 0.5 - 20 Million, and the portfolio is currently sitting at 45 customers Provide strategic financial advice and bespoke banking solutions to meet client needs Assess clients for their Credit worthiness, and ongoing credit needs / stress testing Identify opportunities for business growth and proactively engage new clients. Ensure compliance with regulatory and internal risk management requirements. Collaborate with internal teams to deliver seamless client service. Prepare and present detailed financial reports for internal and external stakeholders. Monitor market trends and competitor activities to inform strategic planning. Foster long-term professional relationships to enhance customer satisfaction and loyalty. Profile A successful Corporate Banking Manager should have: A strong background in corporate banking within the financial services industry Used to working with SME corporate clients on deals ranging from 0.5-20 Million Create and stress test company credit worthiness reports Proven ability to manage client relationships and deliver tailored solutions. Excellent analytical skills to assess financial data and market trends. A thorough understanding of regulatory requirements and risk management practices. Strong communication and presentation skills. A proactive approach to business development and client acquisition 4 Days in the office hybrid model. Job Offer Competitive salary, 15% pension and profit share scheme Comprehensive benefits package to be discussed during the interview process to include very generous holiday allowance Opportunity to work in the financial services industry with a respected organisation. Professional development and career progression support. Collaborative and supportive work environment in Guildford, Surrey If you're ready to take the next step in your career as a Corporate Banking Manager, we encourage you to apply today!
Project Manager Bridgwater, Somerset Permanent Summary We have exciting new opportunities for Project Managers to join our team based in Bridgwater on the Agratas project. In this role you will support and lead on delivery of our scope of works within a designated area of the project overseeing technical, commercial and managerial requirements as well as management of support functions such as offsite operations within the engineering business unit. This is a permanent staff position with NG Bailey and will be full time, site based in Bridgwater. Responsibilities Demonstrate appropriate Health and Safety leadership to ensure that the safety first and foremost message is visible and alive throughout all activities. Lead the team to effectively manage appointed specialists and ensure manufacturing has sufficent information to allow control and execution of the works safely and to the correct quality. Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position. Provide leadership in line with company standards (DNA) and values working to maximise the potential of the teams and the individuals within them. Offer guidance and feedback to maximise the performance of the team and ensure a common goal exists across the whole manufacturing function. Participate in activities with project teams in the engineering business to ensure the achievable offsite solutions are design and embedded in the projects and manufacturing period and slots are programmed along with design being executed to provide accurate manufacturing information. Where working on external projects lead the team to ensure pre commencement activities are carried out in line with company process and accurate manufacturing information is produced. Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position. Be accountable for all monthly reviews in line with the business procedures to ensure that the senior management have full knowledge of the completion and financial status of the projects and on internal projects ensure we have full financial alignment Ensure monthly project forecasts are accurate and maintained and engineering project teams are fully updated with offiste status. Develop/maintain positive long-term relationships with customers by understanding their requirements and ensuring that project objectives are defined. Lead project team/area under control to deliver against these objectives, ensure customer satisfaction and maintain sustainable relationships. Manage the successful completion of the project/area under control in line with agreed quality and commercial plans to achieve targets within agreed timescales and cost constraints and ensure close out of the project is fully executed. Ensuring design and installation meets internal and client specifications and statutory requirements whilst continuously looking for areas of further improvement within the manufactured products. Requirements Previous relevant experience as a Project Manager/Lead delivering large scale construction/engineering projects A degree/HNC level qualification in a relevant subject (M&E preferred) Experience managing subcontractors and working alongside partner organisations to complete projects and meet delivery requirements Good prior experience overseeing additional functions, offsite manufacturing, logistics, materials handling, care & maintenance. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 20, 2026
Full time
Project Manager Bridgwater, Somerset Permanent Summary We have exciting new opportunities for Project Managers to join our team based in Bridgwater on the Agratas project. In this role you will support and lead on delivery of our scope of works within a designated area of the project overseeing technical, commercial and managerial requirements as well as management of support functions such as offsite operations within the engineering business unit. This is a permanent staff position with NG Bailey and will be full time, site based in Bridgwater. Responsibilities Demonstrate appropriate Health and Safety leadership to ensure that the safety first and foremost message is visible and alive throughout all activities. Lead the team to effectively manage appointed specialists and ensure manufacturing has sufficent information to allow control and execution of the works safely and to the correct quality. Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position. Provide leadership in line with company standards (DNA) and values working to maximise the potential of the teams and the individuals within them. Offer guidance and feedback to maximise the performance of the team and ensure a common goal exists across the whole manufacturing function. Participate in activities with project teams in the engineering business to ensure the achievable offsite solutions are design and embedded in the projects and manufacturing period and slots are programmed along with design being executed to provide accurate manufacturing information. Where working on external projects lead the team to ensure pre commencement activities are carried out in line with company process and accurate manufacturing information is produced. Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position. Be accountable for all monthly reviews in line with the business procedures to ensure that the senior management have full knowledge of the completion and financial status of the projects and on internal projects ensure we have full financial alignment Ensure monthly project forecasts are accurate and maintained and engineering project teams are fully updated with offiste status. Develop/maintain positive long-term relationships with customers by understanding their requirements and ensuring that project objectives are defined. Lead project team/area under control to deliver against these objectives, ensure customer satisfaction and maintain sustainable relationships. Manage the successful completion of the project/area under control in line with agreed quality and commercial plans to achieve targets within agreed timescales and cost constraints and ensure close out of the project is fully executed. Ensuring design and installation meets internal and client specifications and statutory requirements whilst continuously looking for areas of further improvement within the manufactured products. Requirements Previous relevant experience as a Project Manager/Lead delivering large scale construction/engineering projects A degree/HNC level qualification in a relevant subject (M&E preferred) Experience managing subcontractors and working alongside partner organisations to complete projects and meet delivery requirements Good prior experience overseeing additional functions, offsite manufacturing, logistics, materials handling, care & maintenance. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Senior SCIDA Site Engineer Job Reference: 2063 Location: Field-Based - RAF / MOD Sites Industry: Defence, MOD, RAF, ICT, Critical National Infrastructure Package: Competitive Salary + Flexible Benefits Join Telent and play a senior role in protecting the UK's critical Defence infrastructure. As a Senior SCIDA Site Engineer , you will take ownership of delivering SCIDA services across allocated RAF sites, acting as a trusted authority on engineering compliance, ICT assurance and Defence standards. This role sits within the SCIDA (Site Coordinating Installation Design Authority) programme - a mandated MOD function responsible for assuring the design, installation and compliance of ICT infrastructure across Defence environments. You will work closely with RAF site teams, Technical Authorities, Project Managers and senior stakeholders to ensure operational continuity while maintaining the highest standards of safety, security and engineering compliance. Eligibility for SC Security Clearance is required, with DV (Developed Vetting) potentially required depending on site. The Role As a Senior SCIDA Site Engineer , you will deliver SCIDA services in accordance with the Air SCIDA contract and JSP 453, taking responsibility for allocated sites within your Area of Responsibility (AOR). You will act as the focal point for engineering standards, support Engineering Change Requests (ECRs), lead audits and assurance activities, and provide expert guidance across complex ICT installations. This is a senior, hands-on field role with accountability for stakeholder engagement, assurance delivery and continuous improvement across Defence environments. Senior SCIDA Site Engineer - What You'll Do SCIDA Service Delivery Take ownership of SCIDA service provision for allocated sites in line with Air SCIDA Engineering Instructions Act as the primary engineering authority for standards including JSP 453, JSP 440 and AP 600 Attend siting boards, surveys and RAF/MOD meetings as required Support ECR submission, review and progression for all ICT installation changes Conduct audits, inspections and post-installation assurance activities Provide briefings and technical advice to RAF personnel, contractors and site teams Maintain regular engagement with site Engineering staff and the Area Manager Engineering & Project Support Act as a Hybrid Technical Advisor (TA) supporting Technical Authorities and projects Support the development and progression of CIS Specifications for TA-assisted projects Chair site engineering meetings and ECR reviews when required Explain engineering compliance requirements to Site Executives and OC Engineers Undertake site and facility assessments to determine SCIDA support requirements Produce basic costings and recommendations for SCIDA service delivery Provide specialist engineering or project management expertise as required Leadership, Reporting & Continuous Improvement Contribute to Engineering Instructions and SCIDA documentation Produce engineering reports, audit reports, SLAs and case studies Provide input to Quarterly Progress Reports Support and mentor other SCIDA Site Engineers as required Identify cost savings, efficiencies and service improvements Maintain SCIDA site office continuity documentation Support the Air SCIDA OSP team during site visits Engage in professional development and mandatory SCIDA training Health, Safety, Equality & Security Comply with Telent and MOD Health, Safety and Environmental regulations Adhere to Equality & Diversity policies and complete mandatory training Follow MOD security protocols for handling protected information Senior SCIDA Site Engineer - Who You Are You are a confident, structured and highly experienced SCIDA professional with a strong background in Defence ICT environments. You are comfortable operating at senior stakeholder level, providing authoritative guidance on engineering compliance, and managing complex assurance activities across multiple sites. You communicate clearly, produce high-quality technical documentation, and thrive in roles requiring independence, accountability and influence. Senior SCIDA Site Engineer - Key Requirements Essential Comprehensive SCIDA experience within Defence or RAF environments Strong knowledge of JSP 453, JSP 440, AP 600 and relevant British Standards Experience supporting ECR processes and audit activities Excellent written and verbal communication skills Confident presenter and stakeholder manager Ability to manage priorities across multiple sites Strong IT skills (Microsoft Teams, Outlook, Excel, PowerPoint) SC Clearance (or eligibility to obtain) UK National (security requirement) Desirable Hybrid Technical Advisor (TA) experience Knowledge of the RIBA process Service delivery and commercial awareness Business improvement and cost optimisation experience DV clearance (or eligibility) Telent - What We Offer 26 days annual leave + 8 bank holidays (with buy/sell options) Company pension scheme Flexible Benefits portal Family-friendly policies Wellbeing and occupational health support Telent Reward Scheme - discounts on retail, travel and leisure At Telent , we're committed to creating an inclusive environment where everyone belongs, can be themselves and can thrive. Our teams reflect the diverse communities we serve. Telent Core Values: Be Inclusive Take Responsibility Collaborate Be Customer Focused
Mar 20, 2026
Full time
Senior SCIDA Site Engineer Job Reference: 2063 Location: Field-Based - RAF / MOD Sites Industry: Defence, MOD, RAF, ICT, Critical National Infrastructure Package: Competitive Salary + Flexible Benefits Join Telent and play a senior role in protecting the UK's critical Defence infrastructure. As a Senior SCIDA Site Engineer , you will take ownership of delivering SCIDA services across allocated RAF sites, acting as a trusted authority on engineering compliance, ICT assurance and Defence standards. This role sits within the SCIDA (Site Coordinating Installation Design Authority) programme - a mandated MOD function responsible for assuring the design, installation and compliance of ICT infrastructure across Defence environments. You will work closely with RAF site teams, Technical Authorities, Project Managers and senior stakeholders to ensure operational continuity while maintaining the highest standards of safety, security and engineering compliance. Eligibility for SC Security Clearance is required, with DV (Developed Vetting) potentially required depending on site. The Role As a Senior SCIDA Site Engineer , you will deliver SCIDA services in accordance with the Air SCIDA contract and JSP 453, taking responsibility for allocated sites within your Area of Responsibility (AOR). You will act as the focal point for engineering standards, support Engineering Change Requests (ECRs), lead audits and assurance activities, and provide expert guidance across complex ICT installations. This is a senior, hands-on field role with accountability for stakeholder engagement, assurance delivery and continuous improvement across Defence environments. Senior SCIDA Site Engineer - What You'll Do SCIDA Service Delivery Take ownership of SCIDA service provision for allocated sites in line with Air SCIDA Engineering Instructions Act as the primary engineering authority for standards including JSP 453, JSP 440 and AP 600 Attend siting boards, surveys and RAF/MOD meetings as required Support ECR submission, review and progression for all ICT installation changes Conduct audits, inspections and post-installation assurance activities Provide briefings and technical advice to RAF personnel, contractors and site teams Maintain regular engagement with site Engineering staff and the Area Manager Engineering & Project Support Act as a Hybrid Technical Advisor (TA) supporting Technical Authorities and projects Support the development and progression of CIS Specifications for TA-assisted projects Chair site engineering meetings and ECR reviews when required Explain engineering compliance requirements to Site Executives and OC Engineers Undertake site and facility assessments to determine SCIDA support requirements Produce basic costings and recommendations for SCIDA service delivery Provide specialist engineering or project management expertise as required Leadership, Reporting & Continuous Improvement Contribute to Engineering Instructions and SCIDA documentation Produce engineering reports, audit reports, SLAs and case studies Provide input to Quarterly Progress Reports Support and mentor other SCIDA Site Engineers as required Identify cost savings, efficiencies and service improvements Maintain SCIDA site office continuity documentation Support the Air SCIDA OSP team during site visits Engage in professional development and mandatory SCIDA training Health, Safety, Equality & Security Comply with Telent and MOD Health, Safety and Environmental regulations Adhere to Equality & Diversity policies and complete mandatory training Follow MOD security protocols for handling protected information Senior SCIDA Site Engineer - Who You Are You are a confident, structured and highly experienced SCIDA professional with a strong background in Defence ICT environments. You are comfortable operating at senior stakeholder level, providing authoritative guidance on engineering compliance, and managing complex assurance activities across multiple sites. You communicate clearly, produce high-quality technical documentation, and thrive in roles requiring independence, accountability and influence. Senior SCIDA Site Engineer - Key Requirements Essential Comprehensive SCIDA experience within Defence or RAF environments Strong knowledge of JSP 453, JSP 440, AP 600 and relevant British Standards Experience supporting ECR processes and audit activities Excellent written and verbal communication skills Confident presenter and stakeholder manager Ability to manage priorities across multiple sites Strong IT skills (Microsoft Teams, Outlook, Excel, PowerPoint) SC Clearance (or eligibility to obtain) UK National (security requirement) Desirable Hybrid Technical Advisor (TA) experience Knowledge of the RIBA process Service delivery and commercial awareness Business improvement and cost optimisation experience DV clearance (or eligibility) Telent - What We Offer 26 days annual leave + 8 bank holidays (with buy/sell options) Company pension scheme Flexible Benefits portal Family-friendly policies Wellbeing and occupational health support Telent Reward Scheme - discounts on retail, travel and leisure At Telent , we're committed to creating an inclusive environment where everyone belongs, can be themselves and can thrive. Our teams reflect the diverse communities we serve. Telent Core Values: Be Inclusive Take Responsibility Collaborate Be Customer Focused
Get Staffed Online Recruitment Limited
Manchester, Lancashire
Are you an experienced Lettings Manager, Facilities Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move If so, keep on reading. One of the highest rated managing agents in Manchester is looking for a customer focused person to join their block management department as a Property Manager, looking after buildings and estates in the Manchester area. Their aim is to be the best agent, not the biggest, and to keep workloads manageable to ensure that an excellent service can be delivered - unlike their competitors. How are they genuinely different to the rest Firstly, portfolios are typically around 500 units, compared to 1000 - 2000 elsewhere. Secondly, they aren't owned by a developer or have multiple shareholders to please, allowing service quality to be put first. Thirdly, support is on hand from senior team members at all times, which is so important when legislation and guidance is constantly changing. You'd be joining a team of 30 at present, which grows regularly and totals 45 across the company. The ideal candidate would already be working as a Block Property Manager looking for a more rewarding role, however, they also invite applications from those working in lettings management, facilities management or block management assistant roles looking to further their career, offering much more responsibility and challenges than lettings as you'll be looking after whole blocks of apartments and estates, not just singular properties. Those with considerable (5+ years) block property management experience will be considered for fast-track progression to a Senior Property Manager role, where the salary ranges from £40,000 - £49,000 per year. Our client isn't a huge corporate, faceless agent - customer service, being proactive and just getting the job done is what sets them out from their competitors. The daily duties would include, but not be limited to: Overseeing the smooth running of your portfolio - taking calls, handling enquiries and arranging call outs with contractors. Keeping residents updated, either personally or via their bulk message platform. Working with clients to set plans for future improvements/maintenance, obtaining quotes and setting a budget to suit. Assisting with budget and financial control - checking expenditure and identifying debtors, using their very user-friendly system. Visiting and inspecting some of our client's developments - you'd likely have a couple to look after directly, which will increase with experience. Helping to provide updates to clients - informing them of issues and what their plans/recommendations are. Identifying potential new business, noting down developments that look unloved, and where they may be able to assist. A relevant qualification would be beneficial but not essential. Our client would support you in attaining TPI accreditation and provide ongoing training. Other ideal traits are: Basic knowledge of financial administration (service charge accounting). Effective numeracy and data entry skills. Excellent interpersonal skills. Ability to maintain a high level of accuracy. Ability to meet deadlines and grasp the urgency of departmental activities. Excellent problem-solving skills. Personal Skills/Attributes: Maintaining strict confidentiality. Demonstrate sound work ethics. Flexibility. Be assertive and dynamic. Be deadline driven. Maintaining relationships with all stakeholders. Can work independently. Problem analysis and solving. Professionalism. Fast learner. Full driving licence. Working Hours This role is full-time, 9am - 5.30pm, plus occasional late working to attend meetings, where time off in lieu is taken. The position is office based but home working (1 - 2 days per week) is available if needed. Salary Our client operates an experienced based salary banding system to ensure progression, transparency and reward loyalty. The bands are: 0 years of prior block management experience: £30,000 per annum 1 year of experience as a Block Manager: £32,000 - £33,000 per annum (weighted by portfolio size). 2 years of experience as a Block Manager: £34,000 - £35,000 per annum (weighted by portfolio size). 3 years of experience as a Block Manager: £35,000 - £37,000 per annum (weighted by portfolio size). 4 years of experience as a Block Manager: £37,000 - £39,000 per annum (weighted by portfolio size). 5+ years of experience as a Block Manager: £40,000 per annum, and promotion to Senior Property Manager (which also has banding for progression). Career Progression Our client's team grows every few months due to new business being won regularly, meaning progression is real and they prefer to promote from within.
Mar 20, 2026
Full time
Are you an experienced Lettings Manager, Facilities Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move If so, keep on reading. One of the highest rated managing agents in Manchester is looking for a customer focused person to join their block management department as a Property Manager, looking after buildings and estates in the Manchester area. Their aim is to be the best agent, not the biggest, and to keep workloads manageable to ensure that an excellent service can be delivered - unlike their competitors. How are they genuinely different to the rest Firstly, portfolios are typically around 500 units, compared to 1000 - 2000 elsewhere. Secondly, they aren't owned by a developer or have multiple shareholders to please, allowing service quality to be put first. Thirdly, support is on hand from senior team members at all times, which is so important when legislation and guidance is constantly changing. You'd be joining a team of 30 at present, which grows regularly and totals 45 across the company. The ideal candidate would already be working as a Block Property Manager looking for a more rewarding role, however, they also invite applications from those working in lettings management, facilities management or block management assistant roles looking to further their career, offering much more responsibility and challenges than lettings as you'll be looking after whole blocks of apartments and estates, not just singular properties. Those with considerable (5+ years) block property management experience will be considered for fast-track progression to a Senior Property Manager role, where the salary ranges from £40,000 - £49,000 per year. Our client isn't a huge corporate, faceless agent - customer service, being proactive and just getting the job done is what sets them out from their competitors. The daily duties would include, but not be limited to: Overseeing the smooth running of your portfolio - taking calls, handling enquiries and arranging call outs with contractors. Keeping residents updated, either personally or via their bulk message platform. Working with clients to set plans for future improvements/maintenance, obtaining quotes and setting a budget to suit. Assisting with budget and financial control - checking expenditure and identifying debtors, using their very user-friendly system. Visiting and inspecting some of our client's developments - you'd likely have a couple to look after directly, which will increase with experience. Helping to provide updates to clients - informing them of issues and what their plans/recommendations are. Identifying potential new business, noting down developments that look unloved, and where they may be able to assist. A relevant qualification would be beneficial but not essential. Our client would support you in attaining TPI accreditation and provide ongoing training. Other ideal traits are: Basic knowledge of financial administration (service charge accounting). Effective numeracy and data entry skills. Excellent interpersonal skills. Ability to maintain a high level of accuracy. Ability to meet deadlines and grasp the urgency of departmental activities. Excellent problem-solving skills. Personal Skills/Attributes: Maintaining strict confidentiality. Demonstrate sound work ethics. Flexibility. Be assertive and dynamic. Be deadline driven. Maintaining relationships with all stakeholders. Can work independently. Problem analysis and solving. Professionalism. Fast learner. Full driving licence. Working Hours This role is full-time, 9am - 5.30pm, plus occasional late working to attend meetings, where time off in lieu is taken. The position is office based but home working (1 - 2 days per week) is available if needed. Salary Our client operates an experienced based salary banding system to ensure progression, transparency and reward loyalty. The bands are: 0 years of prior block management experience: £30,000 per annum 1 year of experience as a Block Manager: £32,000 - £33,000 per annum (weighted by portfolio size). 2 years of experience as a Block Manager: £34,000 - £35,000 per annum (weighted by portfolio size). 3 years of experience as a Block Manager: £35,000 - £37,000 per annum (weighted by portfolio size). 4 years of experience as a Block Manager: £37,000 - £39,000 per annum (weighted by portfolio size). 5+ years of experience as a Block Manager: £40,000 per annum, and promotion to Senior Property Manager (which also has banding for progression). Career Progression Our client's team grows every few months due to new business being won regularly, meaning progression is real and they prefer to promote from within.
Get Staffed Online Recruitment Limited
Runcorn, Cheshire
Account Manager - Fleet Solutions Our client is a business communications specialist providing a range of products and services designed to save their customers time and money. Established in 2005, they have built up a nationwide customer base and are looking for an Account Manager to join their Fleet team and help grow the business. The Role As an Account Manager you will be pro-active in managing and growing your customer base, providing first line customer support and keeping in regular contact with your customer base to build relationships and develop further sales opportunities. As an Account Manager at our client your responsibilities will include: Scheduling pro-active calls to the customer base to review the account, advise of new features, provide training, and promote their associated products and services. Keeping up to date with the current product range and tariffs, and the benefits of each. Identifying upselling and cross-selling opportunities for the department, and company. Quoting, following up opportunities and monitoring pipeline. Customer service. Consistently achieving both department, and personal, targets and KPIs. Providing a first-class level of customer services to all clients. Requirements: Previous experience working in a B2B account manager role. Commercially aware with the ability to identify growth opportunities. Able to learn new processes and systems as well as absorb information quickly. Self-motivated with the drive to be successful. Passionate with excellent rapport skills. Strong work ethic. Excellent communication skills, both verbal and written, with a positive, professional, telephone manner. Comfortable being on the phone / conducting webinars for most of the day. Competent in prioritising workloads. Experience with using CRM systems (Salesforce). Although product knowledge and experience are desirable, it is not essential as full training will be provided, however ability to absorb information quickly is imperative. Salary will be £28,000 per annum with uncapped commission. 20 days holiday rising to 25 plus Bank Holidays. If you re interested in this Account Manager role, please click the apply button now.
Mar 20, 2026
Full time
Account Manager - Fleet Solutions Our client is a business communications specialist providing a range of products and services designed to save their customers time and money. Established in 2005, they have built up a nationwide customer base and are looking for an Account Manager to join their Fleet team and help grow the business. The Role As an Account Manager you will be pro-active in managing and growing your customer base, providing first line customer support and keeping in regular contact with your customer base to build relationships and develop further sales opportunities. As an Account Manager at our client your responsibilities will include: Scheduling pro-active calls to the customer base to review the account, advise of new features, provide training, and promote their associated products and services. Keeping up to date with the current product range and tariffs, and the benefits of each. Identifying upselling and cross-selling opportunities for the department, and company. Quoting, following up opportunities and monitoring pipeline. Customer service. Consistently achieving both department, and personal, targets and KPIs. Providing a first-class level of customer services to all clients. Requirements: Previous experience working in a B2B account manager role. Commercially aware with the ability to identify growth opportunities. Able to learn new processes and systems as well as absorb information quickly. Self-motivated with the drive to be successful. Passionate with excellent rapport skills. Strong work ethic. Excellent communication skills, both verbal and written, with a positive, professional, telephone manner. Comfortable being on the phone / conducting webinars for most of the day. Competent in prioritising workloads. Experience with using CRM systems (Salesforce). Although product knowledge and experience are desirable, it is not essential as full training will be provided, however ability to absorb information quickly is imperative. Salary will be £28,000 per annum with uncapped commission. 20 days holiday rising to 25 plus Bank Holidays. If you re interested in this Account Manager role, please click the apply button now.
Job Title: Japanese Speaking Customer Support Associate Duration: 6 months, extensions likely Location: London/Hybrid (5 out of 10) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Are you ready to embark on an exciting journey in the banking sector? Our client is seeking a proactive and detail-oriented Customer Support Associate to join their Global Transaction Banking team in London, supporting primarily Japanese corporate clients with their day-to-day banking needs. This role is ideal for someone with a customer-focused mindset and an interest in corporate banking or financial services, who enjoys helping clients navigate banking services and digital platforms. The Role As a Customer Support Associate, you will provide high-quality support to corporate clients across a range of transaction banking services, including payments, account balances, cash pooling, and online banking platforms. You will act as a key contact for customers, supporting them through email, phone, and online channels, ensuring their queries are handled accurately and efficiently. You will also assist clients in using the Bank's digital banking systems, helping them understand how to access and navigate the platform. Key Responsibilities Provide day-to-day support to corporate clients via email, phone, and chat. Assist customers with payments, incoming funds, account balances, and transaction queries. Support clients with cash pooling and other transaction banking services. Guide customers on online banking system access, login procedures, and functionality. Assist clients during system onboarding or when introducing new digital platforms. Work closely with internal teams such as Operations, IT, and Relationship Managers to resolve client issues. Ensure all client interactions are handled accurately, efficiently, and in line with the Bank's policies. About You Experience in customer support, client services, banking, or financial services. Understanding of banking services such as payments, accounts, or cash management is beneficial. Strong communication and problem-solving skills. Comfortable supporting clients across multiple communication channels. Japanese language skills are highly desirable due to the client base. Experience supporting corporate clients or working in financial services would be an advantage. Join us in this exciting opportunity to play a key role in maintaining transaction integrity and customer satisfaction! Apply today and become a valued member of our client's team! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 20, 2026
Contractor
Job Title: Japanese Speaking Customer Support Associate Duration: 6 months, extensions likely Location: London/Hybrid (5 out of 10) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Are you ready to embark on an exciting journey in the banking sector? Our client is seeking a proactive and detail-oriented Customer Support Associate to join their Global Transaction Banking team in London, supporting primarily Japanese corporate clients with their day-to-day banking needs. This role is ideal for someone with a customer-focused mindset and an interest in corporate banking or financial services, who enjoys helping clients navigate banking services and digital platforms. The Role As a Customer Support Associate, you will provide high-quality support to corporate clients across a range of transaction banking services, including payments, account balances, cash pooling, and online banking platforms. You will act as a key contact for customers, supporting them through email, phone, and online channels, ensuring their queries are handled accurately and efficiently. You will also assist clients in using the Bank's digital banking systems, helping them understand how to access and navigate the platform. Key Responsibilities Provide day-to-day support to corporate clients via email, phone, and chat. Assist customers with payments, incoming funds, account balances, and transaction queries. Support clients with cash pooling and other transaction banking services. Guide customers on online banking system access, login procedures, and functionality. Assist clients during system onboarding or when introducing new digital platforms. Work closely with internal teams such as Operations, IT, and Relationship Managers to resolve client issues. Ensure all client interactions are handled accurately, efficiently, and in line with the Bank's policies. About You Experience in customer support, client services, banking, or financial services. Understanding of banking services such as payments, accounts, or cash management is beneficial. Strong communication and problem-solving skills. Comfortable supporting clients across multiple communication channels. Japanese language skills are highly desirable due to the client base. Experience supporting corporate clients or working in financial services would be an advantage. Join us in this exciting opportunity to play a key role in maintaining transaction integrity and customer satisfaction! Apply today and become a valued member of our client's team! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning events company. As a Customer Success Manager, you will be looking after a portfolio of accounts, increasing spend, and managing renewals. There is a clear progression plan to become a Senior Account Manager. The ideal candidate will be able to commute to Dorset 3-4 days per week click apply for full job details
Mar 20, 2026
Full time
Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning events company. As a Customer Success Manager, you will be looking after a portfolio of accounts, increasing spend, and managing renewals. There is a clear progression plan to become a Senior Account Manager. The ideal candidate will be able to commute to Dorset 3-4 days per week click apply for full job details
Manpower are currently seeking an interim Customer Account Manager, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of September 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 65,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE: This role sits at the heart of our Wholesale team - the driving force behind our Away From Home Ice Cream business. With bold ambitions to become the fastest-growing channel, we're on an exciting journey to redefine what success looks like. With a strong support network in place to help you deliver against ambitious objectives, we're looking for someone who thrives on making things happen and isn't afraid to push boundaries as we our new ice cream business forward. As part of a dynamic team, you will lead our growth agenda across key wholesale partners. You'll own the end-to-end management of your accounts - from forecasting to full P&L responsibility - while acting as a pivotal leader, collaborating with our channel teams to accelerate ice cream sales through strategic partnerships. This is a highly customer-facing role, requiring a candidate who loves building relationships, spending time with customers, and turning insights into actionable growth plans. If you're passionate about driving results and shaping the future of our wholesale channel, this is your opportunity to make a real impact. KEY RESPONSIBILITIES: Full responsibility for the business' P&L in managed convenience for the UKI market, driving revenue, profitability, and market share in alignment with Europe & ANZ strategic goals. Ensure that your account portfolio delivers against both short-term financial targets and long-term strategic growth goals. Gain internal buy in from key senior stakeholders and unlock necessary budget Work with the field and channel leads and be the face of ice cream in front of your customers. Collaborate to develop a holistic future fit strategy and winning JBP. Create and manage the rolling activity plan incl. promotions and continuously monitor the performance of your ice cream business Build strong, sustainable customer relationships with your customers and facilitate engagement at a more senior level in those customers Manage perfect execution of the activation plan by leading the key internal teams and focusing on the extensive activation plan across the channels Guide shopper and trade marketing team on total spend and appropriate investment levels based on ROI and commercial insights Proactive development of your skills and competencies Lead by example across the wider OOH Ice Cream team, showcasing the behaviours we expect across the organisation, supporting others when needed Organising your workstreams to maximise customer facing time and business delivery WHAT YOU NEED TO SUCCEED: Experience in wholesale Ability to build and deliver strategy Experience of ice cream/frozen category or FMCG categories Strong communication and analytical skills Business fundamentals: strong commercial acumen, internal reporting accuracy, stakeholder management, and, at the category level, developing and executing the category growth plan. Strong attention to detail and track record of delivering in role Ability to prioritise and manage workload, delivering to a deadline with accuracy. Self-motivated and able to work to a brief with minimal supervision. Love of being competitive and winning vs the market Influencing and relationship building both internally and externally at different seniority levels Analytical ability to draw insights from data Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
Mar 20, 2026
Seasonal
Manpower are currently seeking an interim Customer Account Manager, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of September 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 65,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE: This role sits at the heart of our Wholesale team - the driving force behind our Away From Home Ice Cream business. With bold ambitions to become the fastest-growing channel, we're on an exciting journey to redefine what success looks like. With a strong support network in place to help you deliver against ambitious objectives, we're looking for someone who thrives on making things happen and isn't afraid to push boundaries as we our new ice cream business forward. As part of a dynamic team, you will lead our growth agenda across key wholesale partners. You'll own the end-to-end management of your accounts - from forecasting to full P&L responsibility - while acting as a pivotal leader, collaborating with our channel teams to accelerate ice cream sales through strategic partnerships. This is a highly customer-facing role, requiring a candidate who loves building relationships, spending time with customers, and turning insights into actionable growth plans. If you're passionate about driving results and shaping the future of our wholesale channel, this is your opportunity to make a real impact. KEY RESPONSIBILITIES: Full responsibility for the business' P&L in managed convenience for the UKI market, driving revenue, profitability, and market share in alignment with Europe & ANZ strategic goals. Ensure that your account portfolio delivers against both short-term financial targets and long-term strategic growth goals. Gain internal buy in from key senior stakeholders and unlock necessary budget Work with the field and channel leads and be the face of ice cream in front of your customers. Collaborate to develop a holistic future fit strategy and winning JBP. Create and manage the rolling activity plan incl. promotions and continuously monitor the performance of your ice cream business Build strong, sustainable customer relationships with your customers and facilitate engagement at a more senior level in those customers Manage perfect execution of the activation plan by leading the key internal teams and focusing on the extensive activation plan across the channels Guide shopper and trade marketing team on total spend and appropriate investment levels based on ROI and commercial insights Proactive development of your skills and competencies Lead by example across the wider OOH Ice Cream team, showcasing the behaviours we expect across the organisation, supporting others when needed Organising your workstreams to maximise customer facing time and business delivery WHAT YOU NEED TO SUCCEED: Experience in wholesale Ability to build and deliver strategy Experience of ice cream/frozen category or FMCG categories Strong communication and analytical skills Business fundamentals: strong commercial acumen, internal reporting accuracy, stakeholder management, and, at the category level, developing and executing the category growth plan. Strong attention to detail and track record of delivering in role Ability to prioritise and manage workload, delivering to a deadline with accuracy. Self-motivated and able to work to a brief with minimal supervision. Love of being competitive and winning vs the market Influencing and relationship building both internally and externally at different seniority levels Analytical ability to draw insights from data Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
Customer Service Advisor Our client is a fast-paced printing and mail fulfilment firm based in Aldershot. They currently seek a Customer Service Advisor to join the team and support both clients and internal stakeholders. Day-to-day the successful applicant will be interrogating new client briefs, speaking with suppliers and creating quotes. You will be coordinating delivery and dispatches, solving problems and chasing clients for project elements and data. You will be liaising with internal stakeholders such as IT and operations managers and supporting other Account Managers to understand and deliver projects on time and on budget. The successful applicant will need to be self-motivated, organised and able to work under pressure. A knowledge of the print industry is not necessary, but clear communications skills are. A salary of 26k-28k per annum is provided. For further information please apply below.
Mar 20, 2026
Full time
Customer Service Advisor Our client is a fast-paced printing and mail fulfilment firm based in Aldershot. They currently seek a Customer Service Advisor to join the team and support both clients and internal stakeholders. Day-to-day the successful applicant will be interrogating new client briefs, speaking with suppliers and creating quotes. You will be coordinating delivery and dispatches, solving problems and chasing clients for project elements and data. You will be liaising with internal stakeholders such as IT and operations managers and supporting other Account Managers to understand and deliver projects on time and on budget. The successful applicant will need to be self-motivated, organised and able to work under pressure. A knowledge of the print industry is not necessary, but clear communications skills are. A salary of 26k-28k per annum is provided. For further information please apply below.
We are seeking a Sales, Events and Business Development Executive, to join a hotel that prides itself on delivering warm hospitality, efficient service, and a memorable guest journey from enquiry to event delivery. With a strong focus on sales growth and client relationships, the hotel is committed to maximising revenue across bedrooms, meetings, events, and weddings. The Sales, Events & Business Development Executive plays a key role in promoting the hotel, securing new business opportunities, and ensuring the successful planning and execution of events, while maintaining the highest standards of customer service and guest satisfaction. As a dynamic and detail-oriented Sales, Events Business Development Executive, you will support the planning, coordination, and execution of a wide range of events while driving sales opportunities. This role requires a proactive professional with excellent organizational skills, strong client relationship management, and the ability to balance creativity with commercial focus. This role includes a dedicated proactive business development focus (1 2 days per week), identifying and converting new corporate and event opportunities to drive revenue growth and expand the hotel s market presence. The ideal candidate will play a key role in ensuring seamless event delivery, maximizing revenue, and providing exceptional service to clients and guests. Key Responsibilities Business Development Responsibilities (Proactive Sales Focus): Proactively identify, target and develop new corporate, local business, and agency accounts to increase meetings, events and bedroom revenue. Conduct outbound sales activity including telesales, personalised email campaigns, LinkedIn outreach and appointment setting to generate new enquiries. Arrange and conduct external client visits and face-to-face networking meetings within the local and regional market to build brand awareness. Represent the hotel at local networking events, exhibitions, and industry showcases to source new business opportunities. Work proactively to convert lapsed accounts and past clients into repeat business through structured follow-up plans. Develop and implement quarterly sales action plans with measurable targets, reporting weekly on new business activity and pipeline performance. Maintain and grow a strong sales pipeline within the CRM, tracking prospecting activity, conversion ratios, and revenue generated from proactive efforts. Sales & Events Office Responsibilities: Confident in selling Weddings, Meetings and all types of Restaurant and Event private bookings. To manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail. Act as the primary point of contact for clients, providing expert guidance and support throughout the planning process. Prepare detailed event proposals, function sheets, and post-event reports to ensure seamless communication between teams. Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business. Process enquiries, quotations, contracts, and confirmations in a timely and professional manner. Conduct show rounds and meetings with clients to discuss their events and arrangements. To adopt good telephone skills in order to create the right impression to the customer. Ensure the sales journey for customers in managed professionally and efficiently to ensure their satisfaction. To ensure meeting and event space is tidy and presentable before taking clients into for appointments Support the sales team in achieving revenue targets by proactively identifying opportunities for upselling and cross-selling hotel services. Working in a team to ensure targets are met and as many sales can be achieved Monitor event budgets and client billing, ensuring accuracy and timely payment follow-ups. Maintain accurate records and databases of client interactions, bookings, and contracts using CRM systems. To attend internal meetings to present functions sheets for the following week to brief the team of upcoming business. To also attend other business meetings as and when required. To manage are respond to clients emails, calls and feedback in a timely and professional manner. Ensure compliance with health, safety, and licensing regulations for all events hosted on hotel premises. Stay up to date with competitor activity, industry trends, and market opportunities to contribute to the hotel s sales strategy. Additional duties as requested by the Sales & Event Manager. The salary for the role of Sales, Events and Business Development Executive, is given as £27,810 / per annum base salary, plus a quarterly incentive scheme in addition. A selection of other company benefits are available, including company benefits and free car parking. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Mar 20, 2026
Full time
We are seeking a Sales, Events and Business Development Executive, to join a hotel that prides itself on delivering warm hospitality, efficient service, and a memorable guest journey from enquiry to event delivery. With a strong focus on sales growth and client relationships, the hotel is committed to maximising revenue across bedrooms, meetings, events, and weddings. The Sales, Events & Business Development Executive plays a key role in promoting the hotel, securing new business opportunities, and ensuring the successful planning and execution of events, while maintaining the highest standards of customer service and guest satisfaction. As a dynamic and detail-oriented Sales, Events Business Development Executive, you will support the planning, coordination, and execution of a wide range of events while driving sales opportunities. This role requires a proactive professional with excellent organizational skills, strong client relationship management, and the ability to balance creativity with commercial focus. This role includes a dedicated proactive business development focus (1 2 days per week), identifying and converting new corporate and event opportunities to drive revenue growth and expand the hotel s market presence. The ideal candidate will play a key role in ensuring seamless event delivery, maximizing revenue, and providing exceptional service to clients and guests. Key Responsibilities Business Development Responsibilities (Proactive Sales Focus): Proactively identify, target and develop new corporate, local business, and agency accounts to increase meetings, events and bedroom revenue. Conduct outbound sales activity including telesales, personalised email campaigns, LinkedIn outreach and appointment setting to generate new enquiries. Arrange and conduct external client visits and face-to-face networking meetings within the local and regional market to build brand awareness. Represent the hotel at local networking events, exhibitions, and industry showcases to source new business opportunities. Work proactively to convert lapsed accounts and past clients into repeat business through structured follow-up plans. Develop and implement quarterly sales action plans with measurable targets, reporting weekly on new business activity and pipeline performance. Maintain and grow a strong sales pipeline within the CRM, tracking prospecting activity, conversion ratios, and revenue generated from proactive efforts. Sales & Events Office Responsibilities: Confident in selling Weddings, Meetings and all types of Restaurant and Event private bookings. To manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail. Act as the primary point of contact for clients, providing expert guidance and support throughout the planning process. Prepare detailed event proposals, function sheets, and post-event reports to ensure seamless communication between teams. Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business. Process enquiries, quotations, contracts, and confirmations in a timely and professional manner. Conduct show rounds and meetings with clients to discuss their events and arrangements. To adopt good telephone skills in order to create the right impression to the customer. Ensure the sales journey for customers in managed professionally and efficiently to ensure their satisfaction. To ensure meeting and event space is tidy and presentable before taking clients into for appointments Support the sales team in achieving revenue targets by proactively identifying opportunities for upselling and cross-selling hotel services. Working in a team to ensure targets are met and as many sales can be achieved Monitor event budgets and client billing, ensuring accuracy and timely payment follow-ups. Maintain accurate records and databases of client interactions, bookings, and contracts using CRM systems. To attend internal meetings to present functions sheets for the following week to brief the team of upcoming business. To also attend other business meetings as and when required. To manage are respond to clients emails, calls and feedback in a timely and professional manner. Ensure compliance with health, safety, and licensing regulations for all events hosted on hotel premises. Stay up to date with competitor activity, industry trends, and market opportunities to contribute to the hotel s sales strategy. Additional duties as requested by the Sales & Event Manager. The salary for the role of Sales, Events and Business Development Executive, is given as £27,810 / per annum base salary, plus a quarterly incentive scheme in addition. A selection of other company benefits are available, including company benefits and free car parking. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Export Sales Advisor Our client is seeking a driven and enthusiastic Export Sales Advisor to join their team in Rotherham. In this role, you will be instrumental in increasing export sales revenue and profitability through exceptional customer service and efficient sales functions. You will also provide vital administrative support to the Export Manager and the Export Team. Key Responsibilities: Process sales enquiries and orders efficiently, ensuring a smooth sales experience for customers. Handle inbound sales inquiries via telephone, email, and online platforms for both existing clients and prospects. Source items from suppliers as needed. Maintain high standards of administration and customer service to maximise profitability and service levels. Progress customer orders to ensure prompt delivery, providing outstanding updates to customers. Develop a deep understanding of customer needs, collaborating with the Export Sales Manager to maximise every opportunity. Foster key relationships by working closely with the Export Sales Manager, Export Team, Warehouse Team, and Export customers. Essential Skills: Knowledge of international trade regulations and export documentation Previous sales/sales administration experience Excellent communication skills, including a professional telephone manner and good interpersonal skills. Team player with the ability to liaise closely with internal colleagues and external contacts. Good commercial awareness, including knowledge of sales procedures, net & gross profit, and purchasing costs. Exceptional organisational and prioritisation skills to manage workloads effectively. Proficient in Microsoft Excel, Outlook, and Word. Strong negotiating skills and experience. Ability to nurture key customer relationships to grow their accounts. A second language is an advantage. Our client offers a supportive workplace culture where your contributions are valued, and your growth is encouraged. Working Hours are Monday to Friday 8:30am - 5:30pm If you are looking to grow your career in export sales and enjoy working in a dynamic environment, we would love to hear from you. If your skills and experience are a match, please apply with your CV today! Adecco is a disability- confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 20, 2026
Full time
Export Sales Advisor Our client is seeking a driven and enthusiastic Export Sales Advisor to join their team in Rotherham. In this role, you will be instrumental in increasing export sales revenue and profitability through exceptional customer service and efficient sales functions. You will also provide vital administrative support to the Export Manager and the Export Team. Key Responsibilities: Process sales enquiries and orders efficiently, ensuring a smooth sales experience for customers. Handle inbound sales inquiries via telephone, email, and online platforms for both existing clients and prospects. Source items from suppliers as needed. Maintain high standards of administration and customer service to maximise profitability and service levels. Progress customer orders to ensure prompt delivery, providing outstanding updates to customers. Develop a deep understanding of customer needs, collaborating with the Export Sales Manager to maximise every opportunity. Foster key relationships by working closely with the Export Sales Manager, Export Team, Warehouse Team, and Export customers. Essential Skills: Knowledge of international trade regulations and export documentation Previous sales/sales administration experience Excellent communication skills, including a professional telephone manner and good interpersonal skills. Team player with the ability to liaise closely with internal colleagues and external contacts. Good commercial awareness, including knowledge of sales procedures, net & gross profit, and purchasing costs. Exceptional organisational and prioritisation skills to manage workloads effectively. Proficient in Microsoft Excel, Outlook, and Word. Strong negotiating skills and experience. Ability to nurture key customer relationships to grow their accounts. A second language is an advantage. Our client offers a supportive workplace culture where your contributions are valued, and your growth is encouraged. Working Hours are Monday to Friday 8:30am - 5:30pm If you are looking to grow your career in export sales and enjoy working in a dynamic environment, we would love to hear from you. If your skills and experience are a match, please apply with your CV today! Adecco is a disability- confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Marc Daniels is working with a market-leading business to recruit an EMEA Billing Manager. This broad role will take ownership of the regional billing framework, ensuring accurate, timely and compliant invoicing across multiple countries, while partnering closely with commercial and finance stakeholders. Key responsibilities: Own the EMEA billing process, ensuring invoices are issued accurately and on time in line with contracts and local requirements. Lead and develop a regional billings team, creating a high-performing, service-focused culture. Act as the central point for billing queries, working with sales, operations and finance to resolve issues. Maintain robust billing controls and documentation, ensuring compliance with internal policies and external regulations. Oversee setup of new customers, billing schedules and pricing structures across the region. Support revenue recognition by ensuring billing aligns with contractual terms and underlying delivery. Drive continuous improvement in billing processes, including standardisation, automation and use of technology. Produce regular reporting and analysis on billing performance, unbilled items and related KPIs for senior stakeholders. Partner with regional finance teams on audits, month-end processes and projects affecting billing. What we are looking for: Strong background in billings, invoicing or revenue operations, ideally in a multi-entity, international environment. Experience managing or supervising a team within a shared service, centralised or regional finance function. Strong stakeholder management skills, able to communicate clearly with non-finance colleagues. Solid understanding of billing controls and best practice; awareness of revenue recognition principles advantageous. Confident systems user with experience of ERPs and billing tools, plus good Excel skills. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Mar 20, 2026
Full time
Marc Daniels is working with a market-leading business to recruit an EMEA Billing Manager. This broad role will take ownership of the regional billing framework, ensuring accurate, timely and compliant invoicing across multiple countries, while partnering closely with commercial and finance stakeholders. Key responsibilities: Own the EMEA billing process, ensuring invoices are issued accurately and on time in line with contracts and local requirements. Lead and develop a regional billings team, creating a high-performing, service-focused culture. Act as the central point for billing queries, working with sales, operations and finance to resolve issues. Maintain robust billing controls and documentation, ensuring compliance with internal policies and external regulations. Oversee setup of new customers, billing schedules and pricing structures across the region. Support revenue recognition by ensuring billing aligns with contractual terms and underlying delivery. Drive continuous improvement in billing processes, including standardisation, automation and use of technology. Produce regular reporting and analysis on billing performance, unbilled items and related KPIs for senior stakeholders. Partner with regional finance teams on audits, month-end processes and projects affecting billing. What we are looking for: Strong background in billings, invoicing or revenue operations, ideally in a multi-entity, international environment. Experience managing or supervising a team within a shared service, centralised or regional finance function. Strong stakeholder management skills, able to communicate clearly with non-finance colleagues. Solid understanding of billing controls and best practice; awareness of revenue recognition principles advantageous. Confident systems user with experience of ERPs and billing tools, plus good Excel skills. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. Pastry Junior Sous Chef - Diamond Jubilee Tea Salon Epitomising the sophistication of Afternoon and High Tea in all its splendour, our Diamond Jubilee Tea Salon serves an extraordinary selection of teas, our famous fluffy scones and delicious sandwiches 7 days a week for all those special occasions. The Queen opened the Tea Salon in 2012 in honour of her Diamond Jubilee. The Tea Salon also specialises in private dining hosting an array of events from charity balls to private birthday parties. We are currently looking for an experienced Pastry Junior Sous Chef to join our Diamond Jubilee Tea Salon. This is an exciting opportunity for someone looking to expand their skill set within Afternoon Tea, Events and Private Dining. Key Accountabilities: Working with the Senior Team to ensure the food is delivered to the highest standard in the section of responsibility Coach and develop CDP'S and Commis Chefs to ensure their skills are being enhanced, leading by example Check the Section for standards regularly ensuring that all audits and temperature checks are completed Take ownership of the stocktake and feedback any key indicators to the Head chef Pre-empt any pinch points within the kitchen, and highlight them to your line manager Work with the Senior Chefs to help produce monthly reporting for the Kitchen Work closely with the Restaurant team to ensure a collaborative partnership between front and back of house Communicate effectively ensuring that the teams are aware of the menu Demonstrate high levels of planning, organising, and time management to drive the operational execution across the section Ensure adherence to company policies, controls and standards (e.g. due diligence, cleanliness, and HSE) Monitor and maintain inventory, ensuring these are highlighted to the Senior Chefs We expect the successful candidate to have the following skills and experience: Experience as a Pastry Junior Sous Chef within a quality restaurant. Willing to learn and grow as well as teach Passionate about food Have excellent longevity with your past employers Maintaining Food Safety standards Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Mar 20, 2026
Full time
Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. Pastry Junior Sous Chef - Diamond Jubilee Tea Salon Epitomising the sophistication of Afternoon and High Tea in all its splendour, our Diamond Jubilee Tea Salon serves an extraordinary selection of teas, our famous fluffy scones and delicious sandwiches 7 days a week for all those special occasions. The Queen opened the Tea Salon in 2012 in honour of her Diamond Jubilee. The Tea Salon also specialises in private dining hosting an array of events from charity balls to private birthday parties. We are currently looking for an experienced Pastry Junior Sous Chef to join our Diamond Jubilee Tea Salon. This is an exciting opportunity for someone looking to expand their skill set within Afternoon Tea, Events and Private Dining. Key Accountabilities: Working with the Senior Team to ensure the food is delivered to the highest standard in the section of responsibility Coach and develop CDP'S and Commis Chefs to ensure their skills are being enhanced, leading by example Check the Section for standards regularly ensuring that all audits and temperature checks are completed Take ownership of the stocktake and feedback any key indicators to the Head chef Pre-empt any pinch points within the kitchen, and highlight them to your line manager Work with the Senior Chefs to help produce monthly reporting for the Kitchen Work closely with the Restaurant team to ensure a collaborative partnership between front and back of house Communicate effectively ensuring that the teams are aware of the menu Demonstrate high levels of planning, organising, and time management to drive the operational execution across the section Ensure adherence to company policies, controls and standards (e.g. due diligence, cleanliness, and HSE) Monitor and maintain inventory, ensuring these are highlighted to the Senior Chefs We expect the successful candidate to have the following skills and experience: Experience as a Pastry Junior Sous Chef within a quality restaurant. Willing to learn and grow as well as teach Passionate about food Have excellent longevity with your past employers Maintaining Food Safety standards Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Mar 20, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Scheme Manager (Residential Live In) Location: Kingslodge, Amersham Salary: £19,656 per annum Vacancy Type: Part Time (30 hours per week) Closing Date: 19 March, 2026 Kingslodge is a retirement living scheme consisting of 43 spacious flats on the outskirts of Amersham, close to a thriving town centre with plenty of amenities. It is a private development for the over 55 s and is managed by a Residential Scheme Manager. That s where you come in. We re now seeking a Live-In Residential Scheme Manager to assist the Regional Manager with the day-to-day operational management of the independent living scheme, delivering an on-site housing management service that supports our residents to lead independent lives in a safe environment. You will carry out well-being checks and respond to emerging changes in circumstances, identify and manage risk including safeguarding taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk. You will engage with older people and their families and support them to identify issues that are important to them and how they would like to progress them. Developing relationships with partner agencies that provide well-being opportunities, you will support customers to produce and access a programme of well-being and social initiatives, onsite and virtually, that helps support and give a voice to issues affecting older customers such as improved well-being, reduction in loneliness and dementia awareness. You will routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, and identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk. Please note, accommodation costs will be deducted from the annual salary. The ideal candidate: Experience of working in a housing environment. Highly customer focused. Good IT skills, including the ability to use databases, tablets etc. Good numerical skills and the ability to support the monitoring of budgets. A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services. Ability to work collaboratively and communicate information clearly and effectively with others. Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines. Deliver excellent customer service, including response and resolution of customer feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Mar 20, 2026
Full time
Scheme Manager (Residential Live In) Location: Kingslodge, Amersham Salary: £19,656 per annum Vacancy Type: Part Time (30 hours per week) Closing Date: 19 March, 2026 Kingslodge is a retirement living scheme consisting of 43 spacious flats on the outskirts of Amersham, close to a thriving town centre with plenty of amenities. It is a private development for the over 55 s and is managed by a Residential Scheme Manager. That s where you come in. We re now seeking a Live-In Residential Scheme Manager to assist the Regional Manager with the day-to-day operational management of the independent living scheme, delivering an on-site housing management service that supports our residents to lead independent lives in a safe environment. You will carry out well-being checks and respond to emerging changes in circumstances, identify and manage risk including safeguarding taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk. You will engage with older people and their families and support them to identify issues that are important to them and how they would like to progress them. Developing relationships with partner agencies that provide well-being opportunities, you will support customers to produce and access a programme of well-being and social initiatives, onsite and virtually, that helps support and give a voice to issues affecting older customers such as improved well-being, reduction in loneliness and dementia awareness. You will routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, and identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk. Please note, accommodation costs will be deducted from the annual salary. The ideal candidate: Experience of working in a housing environment. Highly customer focused. Good IT skills, including the ability to use databases, tablets etc. Good numerical skills and the ability to support the monitoring of budgets. A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services. Ability to work collaboratively and communicate information clearly and effectively with others. Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines. Deliver excellent customer service, including response and resolution of customer feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.