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wholesale customer care operations assistant
Simon Acres Group
Assistant Plumbing Branch Manager
Simon Acres Group
Branch Supervisor / Assistant Branch Manager Location: Somerset Salary: DOE Employment Type: Permanent About the Company Our client is a well-established plumbing and builders merchant with a strong reputation for delivering quality products and outstanding customer service. The Opportunity This is a hands-on leadership role supporting the day-to-day management of a busy branch operation. The successful candidate will help lead and motivate the team, contribute to commercial performance, enhance customer satisfaction, and ensure the branch operates efficiently and safely at all times. Key Responsibilities Team Leadership & Branch Operations Support and guide branch staff to maintain high performance standards Promote and uphold Health & Safety procedures across the site Step into branch leadership responsibilities in the absence of senior management Sales & Customer Support Assist in achieving branch sales targets and overall business objectives Deliver excellent customer service both in person and over the phone Build and maintain strong relationships with trade and retail customers Stock & Warehouse Coordination Support stock management and replenishment processes Ensure products are stored, organised, and handled efficiently within the branch General Branch Support Assist with wider branch operations, including loading and unloading materials when required Help maintain a clean, organised, and customer-ready environment Candidate Profile Experience Previous experience in a supervisory, senior sales, or team leadership role Experience within trade supply, merchanting, retail, wholesale, or distribution environments is preferred Key Skills Commercial awareness with a proactive approach to sales opportunities Strong communication, interpersonal, and customer service skills Ability to prioritise workloads and support a fast-paced operation Personal Attributes Positive and approachable attitude Customer-focused and reliable Practical, adaptable, and solution-oriented mindset Package & Benefits Competitive salary with bonus potential Pension scheme and holiday entitlement Ongoing training and career development opportunities Employee wellbeing support programme, including virtual GP access Discounts and rewards platform with cashback and retail savings Staff purchasing benefits across a range of trade products How to Apply This position is being handled by Simon Acres Group. To apply, please send your CV and a brief covering note to (url removed) or contact Wendie on (phone number removed) . Simon Acres Group are acting as the employment agency for this position.
May 23, 2026
Full time
Branch Supervisor / Assistant Branch Manager Location: Somerset Salary: DOE Employment Type: Permanent About the Company Our client is a well-established plumbing and builders merchant with a strong reputation for delivering quality products and outstanding customer service. The Opportunity This is a hands-on leadership role supporting the day-to-day management of a busy branch operation. The successful candidate will help lead and motivate the team, contribute to commercial performance, enhance customer satisfaction, and ensure the branch operates efficiently and safely at all times. Key Responsibilities Team Leadership & Branch Operations Support and guide branch staff to maintain high performance standards Promote and uphold Health & Safety procedures across the site Step into branch leadership responsibilities in the absence of senior management Sales & Customer Support Assist in achieving branch sales targets and overall business objectives Deliver excellent customer service both in person and over the phone Build and maintain strong relationships with trade and retail customers Stock & Warehouse Coordination Support stock management and replenishment processes Ensure products are stored, organised, and handled efficiently within the branch General Branch Support Assist with wider branch operations, including loading and unloading materials when required Help maintain a clean, organised, and customer-ready environment Candidate Profile Experience Previous experience in a supervisory, senior sales, or team leadership role Experience within trade supply, merchanting, retail, wholesale, or distribution environments is preferred Key Skills Commercial awareness with a proactive approach to sales opportunities Strong communication, interpersonal, and customer service skills Ability to prioritise workloads and support a fast-paced operation Personal Attributes Positive and approachable attitude Customer-focused and reliable Practical, adaptable, and solution-oriented mindset Package & Benefits Competitive salary with bonus potential Pension scheme and holiday entitlement Ongoing training and career development opportunities Employee wellbeing support programme, including virtual GP access Discounts and rewards platform with cashback and retail savings Staff purchasing benefits across a range of trade products How to Apply This position is being handled by Simon Acres Group. To apply, please send your CV and a brief covering note to (url removed) or contact Wendie on (phone number removed) . Simon Acres Group are acting as the employment agency for this position.
Adcock Refrigeration and Air Conditioning
Parts Administrator
Adcock Refrigeration and Air Conditioning Reading, Berkshire
We are currently looking for a full-time person to be responsible for the purchasing of equipment and tools and to manage the stores at our Reading branch. This is the ideal opportunity for someone with a background in purchasing or inventory administration, with strong administrative skills and who is not afraid to pull up their sleeves and do a bit of manual work. What you'll be doing: Your main purpose will be to make sure that our engineers have the tools, parts and equipment they need at the right time and the right place so that they can do their jobs and deliver a great service to our customers.This involves sourcing and ordering parts and materials, PPE and tools. You'll then need to make sure that those items are delivered to the correct place on the correct day or if they come straight to the branch you will need to receive them, pack them away and allocate them to the correct jobs.You will spend some of your time in the office, working on the computer, doing administration. This will include sourcing and ordering items, administration of invoices, processing warranties and updating records. The rest of the time you will be in the stores, keeping control of stock, making sure the area is neat and tidy and allocating parts to the correct jobs.You will also be responsible for the supply and management of refrigerants, administration of the branch fleets, van inspections and conducting some Health and Safety checks. What's in it for you? A generous basic wage. Excellent training opportunities. 25 days holiday per annum, plus bank holidays, increasing with service. Pension Scheme. What do you need to have? Experience in a similar role in electrical, plumber wholesaler, builder's merchants or similar supplier-based industry. Some working experience within the Refrigeration and Air Conditioning Industry would be an advantage but is not essential. Computer literate (Microsoft office and database skills) with the ability to learn new computer software systems. Strong administrative skills. Comfortable with some manual handling. Must have a current, valid UK driving licence as some driving / deliveries to site may be required at times.Due to the safeguarding requirements of our customers, many of whom are schools or hospitals, we complete confidential criminal record checks on all roles that attend customer sites. If you are successful, you will be required to complete a DBS check. We strictly follow the DBS code of practice and comply with the Rehabilitation of Offenders Act 1974. If you have a criminal record, this will not necessarily preclude you from working for us.For more information on what it is like to work for us, visit our Careers page on our website. You may have experience of the following: Parts Administrator, Purchasing Administrator, Stock Controller, Inventory Controller, Stores Coordinator, Materials Controller, Procurement Assistant, Warehouse Administrator, Branch Stores Supervisor, Operations Administrator, or Supply Chain Assistant.REF-
May 23, 2026
Full time
We are currently looking for a full-time person to be responsible for the purchasing of equipment and tools and to manage the stores at our Reading branch. This is the ideal opportunity for someone with a background in purchasing or inventory administration, with strong administrative skills and who is not afraid to pull up their sleeves and do a bit of manual work. What you'll be doing: Your main purpose will be to make sure that our engineers have the tools, parts and equipment they need at the right time and the right place so that they can do their jobs and deliver a great service to our customers.This involves sourcing and ordering parts and materials, PPE and tools. You'll then need to make sure that those items are delivered to the correct place on the correct day or if they come straight to the branch you will need to receive them, pack them away and allocate them to the correct jobs.You will spend some of your time in the office, working on the computer, doing administration. This will include sourcing and ordering items, administration of invoices, processing warranties and updating records. The rest of the time you will be in the stores, keeping control of stock, making sure the area is neat and tidy and allocating parts to the correct jobs.You will also be responsible for the supply and management of refrigerants, administration of the branch fleets, van inspections and conducting some Health and Safety checks. What's in it for you? A generous basic wage. Excellent training opportunities. 25 days holiday per annum, plus bank holidays, increasing with service. Pension Scheme. What do you need to have? Experience in a similar role in electrical, plumber wholesaler, builder's merchants or similar supplier-based industry. Some working experience within the Refrigeration and Air Conditioning Industry would be an advantage but is not essential. Computer literate (Microsoft office and database skills) with the ability to learn new computer software systems. Strong administrative skills. Comfortable with some manual handling. Must have a current, valid UK driving licence as some driving / deliveries to site may be required at times.Due to the safeguarding requirements of our customers, many of whom are schools or hospitals, we complete confidential criminal record checks on all roles that attend customer sites. If you are successful, you will be required to complete a DBS check. We strictly follow the DBS code of practice and comply with the Rehabilitation of Offenders Act 1974. If you have a criminal record, this will not necessarily preclude you from working for us.For more information on what it is like to work for us, visit our Careers page on our website. You may have experience of the following: Parts Administrator, Purchasing Administrator, Stock Controller, Inventory Controller, Stores Coordinator, Materials Controller, Procurement Assistant, Warehouse Administrator, Branch Stores Supervisor, Operations Administrator, or Supply Chain Assistant.REF-

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