Marks Consulting Partners is currently looking for a Senior Housing Officer to work with one of our Charity Association clients in Surrey What the Job Will Be Doing Leading the delivery of high-quality, customer-focused housing management services. Managing complex tenancy, safeguarding, and estate management issues. Providing housing-related support to residents to help them sustain their tenancies. Working closely with external agencies, local authorities, and legal representatives. Supporting residents with welfare benefits, financial management, and tenancy responsibilities. Driving service improvements and ensuring KPIs and service standards are achieved. Contributing to policy, procedure, and service development across housing management. Supporting the wider property and maintenance teams to resolve housing and repair issues. What You Will Need Essential: Level 4 qualification from the Chartered Institute of Housing (CIH) Proven experience within housing management or tenancy sustainment. Strong knowledge of housing legislation and best practice within the social housing sector. Experience managing complex tenancy issues, safeguarding, and resident support. Ability to work collaboratively with external partners and statutory agencies. Strong communication, problem-solving, and conflict resolution skills. Experience supporting residents with welfare benefits and financial matters. Ability to manage a varied caseload and deliver person-centred housing services.
Mar 19, 2026
Contractor
Marks Consulting Partners is currently looking for a Senior Housing Officer to work with one of our Charity Association clients in Surrey What the Job Will Be Doing Leading the delivery of high-quality, customer-focused housing management services. Managing complex tenancy, safeguarding, and estate management issues. Providing housing-related support to residents to help them sustain their tenancies. Working closely with external agencies, local authorities, and legal representatives. Supporting residents with welfare benefits, financial management, and tenancy responsibilities. Driving service improvements and ensuring KPIs and service standards are achieved. Contributing to policy, procedure, and service development across housing management. Supporting the wider property and maintenance teams to resolve housing and repair issues. What You Will Need Essential: Level 4 qualification from the Chartered Institute of Housing (CIH) Proven experience within housing management or tenancy sustainment. Strong knowledge of housing legislation and best practice within the social housing sector. Experience managing complex tenancy issues, safeguarding, and resident support. Ability to work collaboratively with external partners and statutory agencies. Strong communication, problem-solving, and conflict resolution skills. Experience supporting residents with welfare benefits and financial matters. Ability to manage a varied caseload and deliver person-centred housing services.
An established organisation is seeking an experienced Housing Manager to lead operational services across their housing portfolio. This role provides the opportunity to oversee tenancy support, ensure compliance, and manage day-to-day property matters. The ideal candidate will be confident in tenancy legislation, service delivery, and driving continuous improvement. Key responsibilities of Housing Manager: Lead the delivery of high-quality, customer-focused housing services Manage complex tenancy, estate, rent arrears and anti-social behaviour cases Support tenants to establish, sustain and maintain their homes Line manage the maintenance and compliance team, ensuring repairs are delivered efficiently Ensure compliance with regulatory standards and property legislation Undertake estate inspections and monitor health and safety checks across the housing stock Liaise with local authorities, contractors, external agencies and legal representatives Organise tenancy meetings and oversee policies and procedures relating to housing Investigate nuisance and anti-social behaviour, maintaining accurate records The successful Housing Manager will have: A minimum of 5 years' experience in a housing management or similar operational role Strong knowledge of housing legislation, tenancy enforcement and welfare benefits CIH Level 4 Certificate for the Housing Profession (or equivalent) Experience supporting tenants with financial and benefit-related matters Excellent communication skills and the ability to handle complex cases effectively A full UK driving licence and access to a vehicle for work Flexibility to work occasional evenings, weekends and night audits The role offers: Permanent contract, 37 hours per week Salary: 55,000- 60,000 per annum Senior housing role with operational responsibility and team oversight Opportunities to influence service delivery and improvement This role is based in Reigate and requires regular travel across sites. A full driving licence and access to a vehicle are essential. If this Housing Manager role is of interest, please give Tiyana a call on (phone number removed) or email .u
Mar 19, 2026
Full time
An established organisation is seeking an experienced Housing Manager to lead operational services across their housing portfolio. This role provides the opportunity to oversee tenancy support, ensure compliance, and manage day-to-day property matters. The ideal candidate will be confident in tenancy legislation, service delivery, and driving continuous improvement. Key responsibilities of Housing Manager: Lead the delivery of high-quality, customer-focused housing services Manage complex tenancy, estate, rent arrears and anti-social behaviour cases Support tenants to establish, sustain and maintain their homes Line manage the maintenance and compliance team, ensuring repairs are delivered efficiently Ensure compliance with regulatory standards and property legislation Undertake estate inspections and monitor health and safety checks across the housing stock Liaise with local authorities, contractors, external agencies and legal representatives Organise tenancy meetings and oversee policies and procedures relating to housing Investigate nuisance and anti-social behaviour, maintaining accurate records The successful Housing Manager will have: A minimum of 5 years' experience in a housing management or similar operational role Strong knowledge of housing legislation, tenancy enforcement and welfare benefits CIH Level 4 Certificate for the Housing Profession (or equivalent) Experience supporting tenants with financial and benefit-related matters Excellent communication skills and the ability to handle complex cases effectively A full UK driving licence and access to a vehicle for work Flexibility to work occasional evenings, weekends and night audits The role offers: Permanent contract, 37 hours per week Salary: 55,000- 60,000 per annum Senior housing role with operational responsibility and team oversight Opportunities to influence service delivery and improvement This role is based in Reigate and requires regular travel across sites. A full driving licence and access to a vehicle are essential. If this Housing Manager role is of interest, please give Tiyana a call on (phone number removed) or email .u
FACILITIES CARETAKER Location: Didsbury, Manchester Salary: 29,158 - 30,693 (starting salary 29,158) Full time / 35 hours per week / Fixed Term 12 Months Fully site based throughout the training period About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has arisen in the Asset Management and Sustainability team for the post of a Facilities Caretaker and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Candidates The post holder will be a practical, reliable and customer focused Facilities Caretaker who can ensure Southway Homes' offices, community buildings, communal blocks and commercial units remain clean, safe, secure and well maintained. The ideal candidate will confidently carry out weekly fire alarm tests, building inspections, water hygiene checks, routine cleaning tasks, general upkeep and minor repairs, while working closely with colleagues across building compliance, health & safety and housing management. They will have excellent communication skills, be self motivated, punctual and able to work both independently and as part of a team, using their initiative to solve day to day problems and respond calmly to urgent issues. The role requires someone with a good understanding of basic Health & Safety and COSHH requirements, experience using cleaning and maintenance equipment, and a commitment to high standards of safety, building presentation and customer service. A full, clean UK driving licence and access to their own vehicle are essential. Closing Date: 24 March 2026 Interview Date: TBC For an informal discussion please contact Helen Honeybone, Facilities Manager via email Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Mar 19, 2026
Seasonal
FACILITIES CARETAKER Location: Didsbury, Manchester Salary: 29,158 - 30,693 (starting salary 29,158) Full time / 35 hours per week / Fixed Term 12 Months Fully site based throughout the training period About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. The Role An exciting opportunity has arisen in the Asset Management and Sustainability team for the post of a Facilities Caretaker and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Candidates The post holder will be a practical, reliable and customer focused Facilities Caretaker who can ensure Southway Homes' offices, community buildings, communal blocks and commercial units remain clean, safe, secure and well maintained. The ideal candidate will confidently carry out weekly fire alarm tests, building inspections, water hygiene checks, routine cleaning tasks, general upkeep and minor repairs, while working closely with colleagues across building compliance, health & safety and housing management. They will have excellent communication skills, be self motivated, punctual and able to work both independently and as part of a team, using their initiative to solve day to day problems and respond calmly to urgent issues. The role requires someone with a good understanding of basic Health & Safety and COSHH requirements, experience using cleaning and maintenance equipment, and a commitment to high standards of safety, building presentation and customer service. A full, clean UK driving licence and access to their own vehicle are essential. Closing Date: 24 March 2026 Interview Date: TBC For an informal discussion please contact Helen Honeybone, Facilities Manager via email Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Job purpose The role will be working as part of the Fire Safety Team and responsible for undertaking fire risk assessments and identifying all fire related risks and issues across Riverside's property portfolio. You will work with other teams to ensure that we reduce the fire risks for our residents and continue to build and maintain homes that meet our Fire Safety standards. Reporting directly to the Fire Risk Assessment Manager, the post holder will be responsible for promoting good fire safety practices throughout Riverside Group and for ensuring effective fire risk assessments are completed and providing information to support fire safety management. Role requires you to: To carry out suitable and sufficient fire risk assessments as defined by Regulatory Reform (Fire Safety) Order 2005. Undertake fire risk assessments, inspections and audits across its estate including residential premises, supported schemes, commercial properties, workplaces and events. To be responsible for identifying all fire related risks and issues across the portfolio and specifying what needs to be undertaken to meet any significant findings, clearly identifying all works and not generic statements. Also post inspect necessary remedial actions. Work in collaboration with Riverside Directorates, Housing care and Support, One Direct, City Style and Riverside Development to maximise fire safety compliance. Liaise with other professional bodies including Building Control and the Fire Service. Support operational departments to ensure that our residents, staff and other stakeholders are aware of fire evacuation strategies in their buildings and advise on any potential changes in this strategy. To ensure that fire risk assessment reports are uploaded promptly and correctly to ODML management system to enable operational teams to update their action plan within agreed timescales. Liaise with operational teams to resolve risks of any serious and/or imminent danger and prioritise actions arising from the fire risk assessment process in order to resolve the most significant issues first. Assist Directorates with fire risk assessments including training, technical referral and review. Support local fire safety awareness campaigns. Ensure changes to legislation, codes of practice and procedures are identified and implemented effectively in accordance with agreed policies and procedures. To collate and analyse fire statistics and recommend preventative intervention methods to reduce fire risk To develop and maintain positive relationships with all Riverside Group Directorates, staff and contractors. To deliver continuous improvement and maintenance of high professional standards of excellence. Person Specification Knowledge, Skills and Experience Extensive experience of working within a fire safety risk assessment role and completing high quality assessments for a diverse property portfolio including high risk and complex buildings. Ability to demonstrate current independent professional accreditation/3rd party certification to FRACC competency criteria (eg Warrington, IFE, IFSM ) Will hold a NEBOSH Fire Certificate or equivalent Will have a working knowledge of fire service procedures Will be able to interpret complex fire safety solutions that can contribute to fire strategies A detailed understanding of the Regulatory Reform (Fire Safety) Order 2005 and ability to interpret compliance requirements to a range of different stakeholders. Ability to understand the impact of the significant findings and demonstrate extensive experience in the practical resolution and completion of these works within a social housing context. Experience of working effectively with non-technical end users to deliver effective fire solutions and produce high quality technical and end-user advice Excellent relationship and stakeholder management skills, coupled with a professional approach and style Ability to respond to complex queries and provide innovative solutions Excellent communication skills with the ability to convey technical information clearly, accurately and convincingly through speech and/or in writing. Ability to provide accurate and timely fire advice to colleagues Results focus: sets high work standards for self and demonstrates drive to meet targets. Customer orientation: desire and willingness to address the needs of internal and external customers, seeking continually to improve quality & standards of excellence. Teamwork: contributes actively to a working environment, in which team members work co-operatively with each other, accepting collective responsibility. Planning & Organisation: prioritises, organises & schedules activities & resources to ensure achievement of results within tight deadlines. Respect for all: demonstrates awareness of cultural and community diversity and sensitivity to the needs and feelings of other people. Responsive to change: Receptive to the need for change and adaptable to changing work demands and conditions. Able to work under pressure and to deadlines. An aptitude for presenting technical information to non-technical staff / Training. A full driving licence Able to demonstrate the application of organisational values in all of their activities.
Mar 19, 2026
Contractor
Job purpose The role will be working as part of the Fire Safety Team and responsible for undertaking fire risk assessments and identifying all fire related risks and issues across Riverside's property portfolio. You will work with other teams to ensure that we reduce the fire risks for our residents and continue to build and maintain homes that meet our Fire Safety standards. Reporting directly to the Fire Risk Assessment Manager, the post holder will be responsible for promoting good fire safety practices throughout Riverside Group and for ensuring effective fire risk assessments are completed and providing information to support fire safety management. Role requires you to: To carry out suitable and sufficient fire risk assessments as defined by Regulatory Reform (Fire Safety) Order 2005. Undertake fire risk assessments, inspections and audits across its estate including residential premises, supported schemes, commercial properties, workplaces and events. To be responsible for identifying all fire related risks and issues across the portfolio and specifying what needs to be undertaken to meet any significant findings, clearly identifying all works and not generic statements. Also post inspect necessary remedial actions. Work in collaboration with Riverside Directorates, Housing care and Support, One Direct, City Style and Riverside Development to maximise fire safety compliance. Liaise with other professional bodies including Building Control and the Fire Service. Support operational departments to ensure that our residents, staff and other stakeholders are aware of fire evacuation strategies in their buildings and advise on any potential changes in this strategy. To ensure that fire risk assessment reports are uploaded promptly and correctly to ODML management system to enable operational teams to update their action plan within agreed timescales. Liaise with operational teams to resolve risks of any serious and/or imminent danger and prioritise actions arising from the fire risk assessment process in order to resolve the most significant issues first. Assist Directorates with fire risk assessments including training, technical referral and review. Support local fire safety awareness campaigns. Ensure changes to legislation, codes of practice and procedures are identified and implemented effectively in accordance with agreed policies and procedures. To collate and analyse fire statistics and recommend preventative intervention methods to reduce fire risk To develop and maintain positive relationships with all Riverside Group Directorates, staff and contractors. To deliver continuous improvement and maintenance of high professional standards of excellence. Person Specification Knowledge, Skills and Experience Extensive experience of working within a fire safety risk assessment role and completing high quality assessments for a diverse property portfolio including high risk and complex buildings. Ability to demonstrate current independent professional accreditation/3rd party certification to FRACC competency criteria (eg Warrington, IFE, IFSM ) Will hold a NEBOSH Fire Certificate or equivalent Will have a working knowledge of fire service procedures Will be able to interpret complex fire safety solutions that can contribute to fire strategies A detailed understanding of the Regulatory Reform (Fire Safety) Order 2005 and ability to interpret compliance requirements to a range of different stakeholders. Ability to understand the impact of the significant findings and demonstrate extensive experience in the practical resolution and completion of these works within a social housing context. Experience of working effectively with non-technical end users to deliver effective fire solutions and produce high quality technical and end-user advice Excellent relationship and stakeholder management skills, coupled with a professional approach and style Ability to respond to complex queries and provide innovative solutions Excellent communication skills with the ability to convey technical information clearly, accurately and convincingly through speech and/or in writing. Ability to provide accurate and timely fire advice to colleagues Results focus: sets high work standards for self and demonstrates drive to meet targets. Customer orientation: desire and willingness to address the needs of internal and external customers, seeking continually to improve quality & standards of excellence. Teamwork: contributes actively to a working environment, in which team members work co-operatively with each other, accepting collective responsibility. Planning & Organisation: prioritises, organises & schedules activities & resources to ensure achievement of results within tight deadlines. Respect for all: demonstrates awareness of cultural and community diversity and sensitivity to the needs and feelings of other people. Responsive to change: Receptive to the need for change and adaptable to changing work demands and conditions. Able to work under pressure and to deadlines. An aptitude for presenting technical information to non-technical staff / Training. A full driving licence Able to demonstrate the application of organisational values in all of their activities.
Bennett and Game Recruitment LTD
Bristol, Gloucestershire
Position: Solar PV Electrician Location: Bristol / South Wales Salary: 45,000 - 50,000 (DOE) A fast-growing contractor within the solar and renewables sector is seeking to appoint a Solar PV Electrician as part of their rapidly expanding installation team. This opportunity comes with a company that has the backing of a 700m turnover group and has achieved over 140% growth in the past 12 months, with clear plans to grow further. Solar PV Electrician Job Overview Travelling to new build housing sites across the Bristol and South Wales area and assisting with the electrical installation stage of solar PV installation projects Carrying out post-panel electrical installation of solar PV systems, including DC string connections, inverter wiring, and integration into consumer units Performing full system testing including any relevant electrical certification Working with roofing installers, site managers, and contract managers to ensure projects are completed fully and efficiently Solar PV Electrician Job Requirements Fully Qualified Electrician, NVQ Level 3, 18th Edition, 2391 Test and Inspection ECS/JIB Gold Card holder Full UK driving licence Any experience working directly on solar systems is desirable but not essential Based within Bristol/South Wales and happy to travel across the area including Bristol, Gloucestershire, Newport, and Cardiff areas Solar PV Electrician Salary & Benefits Basic Salary: 45k - 50k, depending on experience Company van provided Overtime paid at 1.5x hourly rate 25 to 30 days holiday, plus Bank Holidays Pension scheme Company bonus scheme 2 years death in service cover Critical illness cover Regular team and companywide social events Comprehensive in house and external training and development Access to Udemy and other training platforms Strong opportunities for career and personal growth with a clear progressive employer Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 19, 2026
Full time
Position: Solar PV Electrician Location: Bristol / South Wales Salary: 45,000 - 50,000 (DOE) A fast-growing contractor within the solar and renewables sector is seeking to appoint a Solar PV Electrician as part of their rapidly expanding installation team. This opportunity comes with a company that has the backing of a 700m turnover group and has achieved over 140% growth in the past 12 months, with clear plans to grow further. Solar PV Electrician Job Overview Travelling to new build housing sites across the Bristol and South Wales area and assisting with the electrical installation stage of solar PV installation projects Carrying out post-panel electrical installation of solar PV systems, including DC string connections, inverter wiring, and integration into consumer units Performing full system testing including any relevant electrical certification Working with roofing installers, site managers, and contract managers to ensure projects are completed fully and efficiently Solar PV Electrician Job Requirements Fully Qualified Electrician, NVQ Level 3, 18th Edition, 2391 Test and Inspection ECS/JIB Gold Card holder Full UK driving licence Any experience working directly on solar systems is desirable but not essential Based within Bristol/South Wales and happy to travel across the area including Bristol, Gloucestershire, Newport, and Cardiff areas Solar PV Electrician Salary & Benefits Basic Salary: 45k - 50k, depending on experience Company van provided Overtime paid at 1.5x hourly rate 25 to 30 days holiday, plus Bank Holidays Pension scheme Company bonus scheme 2 years death in service cover Critical illness cover Regular team and companywide social events Comprehensive in house and external training and development Access to Udemy and other training platforms Strong opportunities for career and personal growth with a clear progressive employer Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
We are recruiting a Private Sector Housing Manager to join a well-established social housing group in Essex. As a Private Sector Housing Manager, you will lead a high-performing team, overseeing enforcement, regulatory delivery, and service improvement while ensuring compliance and high professional standards across the service. This is a senior leadership opportunity offering real scope to influe
Mar 19, 2026
Full time
We are recruiting a Private Sector Housing Manager to join a well-established social housing group in Essex. As a Private Sector Housing Manager, you will lead a high-performing team, overseeing enforcement, regulatory delivery, and service improvement while ensuring compliance and high professional standards across the service. This is a senior leadership opportunity offering real scope to influe
As Mechanical & Electrical Manager you will be responsible for leading internal delivery teams of Engineers/Electricians, ensuring our clients M&E function is delivered to our customers in line with requirements. Client Details Our client is at the forefront of providing secure, efficient, and affordable housing across Lincolnshire. Managing around 12,000 homes with a yearly turnover of 66m, they are one of the largest employers in the region with over 20,000 customers. As a charity focused on social housing, their goal is to support those most in need across the county. Description Lead the M&E operational delivery team in terms of electrical repairs, testing and installations Ensure compliance across M&E service areas in line with current legislation You will proactively manage your team using all management information available ensuring that you and your team work safely to the policies Ensure safety for yourself, staff, customers & the public You will ensure that the works carried out within the homes function is completed to the highest quality standards using the most appropriate tools You will ensure that all M&E works are suitably certificated as required by policies, legislation, guidance, recommendation or other requirement Profile Mechanical or Electrical qualification Relevant M&E experience in managerial role Strong background within social housing Job Offer 60,000 - 65,000 salary Up to 12% employer pension contribution Healthcare benefits 32 days annual leave (including bank holiday)
Mar 19, 2026
Full time
As Mechanical & Electrical Manager you will be responsible for leading internal delivery teams of Engineers/Electricians, ensuring our clients M&E function is delivered to our customers in line with requirements. Client Details Our client is at the forefront of providing secure, efficient, and affordable housing across Lincolnshire. Managing around 12,000 homes with a yearly turnover of 66m, they are one of the largest employers in the region with over 20,000 customers. As a charity focused on social housing, their goal is to support those most in need across the county. Description Lead the M&E operational delivery team in terms of electrical repairs, testing and installations Ensure compliance across M&E service areas in line with current legislation You will proactively manage your team using all management information available ensuring that you and your team work safely to the policies Ensure safety for yourself, staff, customers & the public You will ensure that the works carried out within the homes function is completed to the highest quality standards using the most appropriate tools You will ensure that all M&E works are suitably certificated as required by policies, legislation, guidance, recommendation or other requirement Profile Mechanical or Electrical qualification Relevant M&E experience in managerial role Strong background within social housing Job Offer 60,000 - 65,000 salary Up to 12% employer pension contribution Healthcare benefits 32 days annual leave (including bank holiday)
Salary: £26,227.50 per annum, pro-rated Location: Shelter Montrose shop Contract: Permanent Hours: 30 hours per week Closing date: Wednesday 25th March 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Montrose shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation. Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. Safeguarding statement Safeguarding is everyone s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 19, 2026
Full time
Salary: £26,227.50 per annum, pro-rated Location: Shelter Montrose shop Contract: Permanent Hours: 30 hours per week Closing date: Wednesday 25th March 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Montrose shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation. Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. Safeguarding statement Safeguarding is everyone s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Recovery House in Medway. Sounds great, what will I be doing? You will be co producing risk assessments, crisis plans, and safety plans with service users, their loved ones and professionals, while delivering person centred support that adapts to changing needs, strengths and progress. You will be supporting individuals to achieve outcomes around wellbeing, safety, economic stability and positive contribution, alongside managing crises, substance misuse risks and mental health relapses. You will also take on caretaking and housing management duties, conduct flat checks, maintain building security through health and safety checks, alarm and CCTV monitoring and regular patrols, and complete nightly cleaning tasks to ensure the environment remains safe, secure and well maintained. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience of supporting people with mental health and complex needs, ideally including work with individuals affected by substance misuse. You will understand Recovery approaches and co production, and be able to design activities that reduce anxiety, build confidence and support self defined recovery. You will maintain high standards in challenging situations and draw on knowledge of legislation such as welfare reform, the Care Act and housing pathways. You will engage clients in assessments and co produce support plans, use MS Office and case management systems effectively, understand basic building safety, communicate clearly in English, work flexibly out of hours and accurately handle petty cash. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Mar 18, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Recovery House in Medway. Sounds great, what will I be doing? You will be co producing risk assessments, crisis plans, and safety plans with service users, their loved ones and professionals, while delivering person centred support that adapts to changing needs, strengths and progress. You will be supporting individuals to achieve outcomes around wellbeing, safety, economic stability and positive contribution, alongside managing crises, substance misuse risks and mental health relapses. You will also take on caretaking and housing management duties, conduct flat checks, maintain building security through health and safety checks, alarm and CCTV monitoring and regular patrols, and complete nightly cleaning tasks to ensure the environment remains safe, secure and well maintained. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience of supporting people with mental health and complex needs, ideally including work with individuals affected by substance misuse. You will understand Recovery approaches and co production, and be able to design activities that reduce anxiety, build confidence and support self defined recovery. You will maintain high standards in challenging situations and draw on knowledge of legislation such as welfare reform, the Care Act and housing pathways. You will engage clients in assessments and co produce support plans, use MS Office and case management systems effectively, understand basic building safety, communicate clearly in English, work flexibly out of hours and accurately handle petty cash. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Duty Worker Bristol £26,385 - £27,189 Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol? Where you ll be working Our client is looking for 2 Duty Workers to join the expansion of their Accommodation Service. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. They are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping to provide a psychologically-informed environment and a supportive and secure place where residents can make meaningful life changes. What you ll be doing as a Duty Worker In the rewarding role of Duty Worker, you ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include: Supporting the day-to-day running of the project. Managing reception duties, including phones, access, and basic client support. Maintaining communal and office spaces. Coordinating health & safety checks and admin tasks. Providing person-centred support to residents. Working hours You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. About You This is a brilliant opportunity if you're looking to grow your career in the sector, many of their current managers began as Duty Workers, so why not take that first step? We d love to hear from you if you bring: Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you ll be able to engage with people in a busy environment. Empathy and understanding of the challenges faced by people experiencing homelessness. A genuine interest in supporting vulnerable women to make positive changes in their lives. Solid organisational skills, with basic IT and admin capability. A proactive attitude and a willingness to learn and grow. They believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. Closing date: 10 am on 7 April 2026 Interview and assessments on: 28-30 April 2026 Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Mar 18, 2026
Full time
Duty Worker Bristol £26,385 - £27,189 Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol? Where you ll be working Our client is looking for 2 Duty Workers to join the expansion of their Accommodation Service. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. They are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping to provide a psychologically-informed environment and a supportive and secure place where residents can make meaningful life changes. What you ll be doing as a Duty Worker In the rewarding role of Duty Worker, you ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include: Supporting the day-to-day running of the project. Managing reception duties, including phones, access, and basic client support. Maintaining communal and office spaces. Coordinating health & safety checks and admin tasks. Providing person-centred support to residents. Working hours You will work full time on-site on a 7 day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm 8am Monday to Friday, and for all weekend hours. About You This is a brilliant opportunity if you're looking to grow your career in the sector, many of their current managers began as Duty Workers, so why not take that first step? We d love to hear from you if you bring: Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you ll be able to engage with people in a busy environment. Empathy and understanding of the challenges faced by people experiencing homelessness. A genuine interest in supporting vulnerable women to make positive changes in their lives. Solid organisational skills, with basic IT and admin capability. A proactive attitude and a willingness to learn and grow. They believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach. Closing date: 10 am on 7 April 2026 Interview and assessments on: 28-30 April 2026 Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Interim Estates & Asset Manager Castle Point Borough Council (Office-based 3-5 days per week) £400-£450 per day (Umbrella, Inside IR35) Initial 6-month contract We are working with Castle Point Borough Council who are looking to appoint an experienced Interim Estates & Asset Manager. This is a hands-on leadership role where you'll take ownership of the Council's non-housing property portfolio, ensuring compliance, driving performance, and leading a capable Estates & Asset team. The Role You'll be responsible for delivering an effective and commercially focused Estates Management function across a varied portfolio of council-owned assets which ranges from occupied buildings to leased and vacant properties. Key Responsibilities Lead the Estates Management service across all non-housing assets Provide strong line management, direction and development to the Estates & Asset team Manage contracts, suppliers and external consultants, ensuring high-quality service delivery Oversee statutory compliance and maintain accurate property records and asset data Proactively manage leases, rent reviews, and other property events Act as a key liaison with Essex County Council (Highways) Support emergency planning and attend occasional out-of-hours meetings Carry out property inspections and surveys as required About You UK Resident Minimum 3 years' local government experience within estates/asset management. A relevant degree and professional membership (RICS, IWFM/BIFM or equivalent) A full UK driving licence and access to a vehicle Strong understanding of Landlord & Tenant legislation and contract law Experience engaging with elected Members and senior stakeholders A track record of managing teams and driving performance Experience overseeing external consultants and governance processes What Next? If you'd like to find out more or discuss the role in confidence, we'd love to hear from you. Or contact: (url removed) before Monday 23rd March
Mar 18, 2026
Contractor
Interim Estates & Asset Manager Castle Point Borough Council (Office-based 3-5 days per week) £400-£450 per day (Umbrella, Inside IR35) Initial 6-month contract We are working with Castle Point Borough Council who are looking to appoint an experienced Interim Estates & Asset Manager. This is a hands-on leadership role where you'll take ownership of the Council's non-housing property portfolio, ensuring compliance, driving performance, and leading a capable Estates & Asset team. The Role You'll be responsible for delivering an effective and commercially focused Estates Management function across a varied portfolio of council-owned assets which ranges from occupied buildings to leased and vacant properties. Key Responsibilities Lead the Estates Management service across all non-housing assets Provide strong line management, direction and development to the Estates & Asset team Manage contracts, suppliers and external consultants, ensuring high-quality service delivery Oversee statutory compliance and maintain accurate property records and asset data Proactively manage leases, rent reviews, and other property events Act as a key liaison with Essex County Council (Highways) Support emergency planning and attend occasional out-of-hours meetings Carry out property inspections and surveys as required About You UK Resident Minimum 3 years' local government experience within estates/asset management. A relevant degree and professional membership (RICS, IWFM/BIFM or equivalent) A full UK driving licence and access to a vehicle Strong understanding of Landlord & Tenant legislation and contract law Experience engaging with elected Members and senior stakeholders A track record of managing teams and driving performance Experience overseeing external consultants and governance processes What Next? If you'd like to find out more or discuss the role in confidence, we'd love to hear from you. Or contact: (url removed) before Monday 23rd March
Salary: £26,227.50 per annum Location: Preston Furniture Shelter Shop Contract: Permanent Hours: Full time, 35 hours per week Closing date: Wednesday 25th March at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 18, 2026
Full time
Salary: £26,227.50 per annum Location: Preston Furniture Shelter Shop Contract: Permanent Hours: Full time, 35 hours per week Closing date: Wednesday 25th March at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Community Builder (Community Development) Edinburgh Salary: Up to £33,995 per annum Location: Remote in Edinburgh with travel within the UK. See the Please Note section below for further details. Contract Type: 12-month fixed term The vacancy We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you. Please see below for more information on what just might be your future role. About The Role As a Community Builder, you will be at the heart of our charity s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections. You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes. About You You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change. You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change. We are looking for someone with: A Community Development qualification and/or transferable Community Development skills and experience. A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided. Strong communication and interpersonal skills, with the ability to build relationships that drive action. A track record of successful collaboration with internal and external partners and stakeholders. Effective and efficient organisational and IT skills. PLEASE NOTE: The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver s license and have access to a reliable vehicle with business insurance for work purposes. There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity s needs such as our annual all colleagues in person event. The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying. The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check About the Team You ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available. Please see the job description for more details. In return we can offer you: Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 29 days annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! Opportunity to buy and sell up to 5 days annual leave per year. Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 3 volunteer days per year to support the Help for Heroes community. A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4 salary as an active member. Closing date: 22nd March 2026 Please note: We may close this vacancy early should we receive a high volume of strong applications. We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
Mar 18, 2026
Full time
Community Builder (Community Development) Edinburgh Salary: Up to £33,995 per annum Location: Remote in Edinburgh with travel within the UK. See the Please Note section below for further details. Contract Type: 12-month fixed term The vacancy We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you. Please see below for more information on what just might be your future role. About The Role As a Community Builder, you will be at the heart of our charity s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections. You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes. About You You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change. You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change. We are looking for someone with: A Community Development qualification and/or transferable Community Development skills and experience. A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided. Strong communication and interpersonal skills, with the ability to build relationships that drive action. A track record of successful collaboration with internal and external partners and stakeholders. Effective and efficient organisational and IT skills. PLEASE NOTE: The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver s license and have access to a reliable vehicle with business insurance for work purposes. There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity s needs such as our annual all colleagues in person event. The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying. The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check About the Team You ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available. Please see the job description for more details. In return we can offer you: Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 29 days annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! Opportunity to buy and sell up to 5 days annual leave per year. Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 3 volunteer days per year to support the Help for Heroes community. A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4 salary as an active member. Closing date: 22nd March 2026 Please note: We may close this vacancy early should we receive a high volume of strong applications. We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
Property Manager (2 Positions Available) Full-Time Monday to Friday 9:00am - 6:00pm Office Based Location: Stoke Poges About the Role Due to continued growth, we are seeking 2 experienced Property Managers to join a busy and professional lettings team based in Stoke Poges. The successful candidates will each manage a portfolio of approximately 200 residential properties, ensuring excellent service delivery to landlords and tenants while maintaining full legal and regulatory compliance. This is a full-time, office-based role offering long-term career progression within a supportive and structured environment. Key Responsibilities Manage a residential portfolio of approximately 200 properties Act as the main point of contact for landlords and tenants Handle tenancy agreements and documentation in line with the Housing Act 1988 Coordinate maintenance and repair works with approved contractors Arrange and conduct property inspections Ensure all properties remain compliant with current legislation and safety regulations Oversee rent collection, chase arrears, implement payment plans, and manage annual rent reviews Manage deposit negotiations and end-of-tenancy processes Maintain accurate records and update property management systems Build and maintain strong working relationships with landlords, tenants, and contractors Requirements Proven UK experience as a Property Manager Strong knowledge of landlord and tenant legislation Understanding of Health & Safety and compliance requirements Excellent communication and organisational skills Ability to manage workload effectively in a fast-paced environment Experience using property management software (PayProp, Rezi, Fixflo or similar) ARLA Propertymark qualification (or working towards) desirable Full UK driving licence required Benefits Competitive salary (dependant on experience) Company pension scheme Ongoing training and professional development Career progression opportunities Supportive team environment
Mar 18, 2026
Full time
Property Manager (2 Positions Available) Full-Time Monday to Friday 9:00am - 6:00pm Office Based Location: Stoke Poges About the Role Due to continued growth, we are seeking 2 experienced Property Managers to join a busy and professional lettings team based in Stoke Poges. The successful candidates will each manage a portfolio of approximately 200 residential properties, ensuring excellent service delivery to landlords and tenants while maintaining full legal and regulatory compliance. This is a full-time, office-based role offering long-term career progression within a supportive and structured environment. Key Responsibilities Manage a residential portfolio of approximately 200 properties Act as the main point of contact for landlords and tenants Handle tenancy agreements and documentation in line with the Housing Act 1988 Coordinate maintenance and repair works with approved contractors Arrange and conduct property inspections Ensure all properties remain compliant with current legislation and safety regulations Oversee rent collection, chase arrears, implement payment plans, and manage annual rent reviews Manage deposit negotiations and end-of-tenancy processes Maintain accurate records and update property management systems Build and maintain strong working relationships with landlords, tenants, and contractors Requirements Proven UK experience as a Property Manager Strong knowledge of landlord and tenant legislation Understanding of Health & Safety and compliance requirements Excellent communication and organisational skills Ability to manage workload effectively in a fast-paced environment Experience using property management software (PayProp, Rezi, Fixflo or similar) ARLA Propertymark qualification (or working towards) desirable Full UK driving licence required Benefits Competitive salary (dependant on experience) Company pension scheme Ongoing training and professional development Career progression opportunities Supportive team environment
Job Title: Business Support Administrator (Estates) Location: Mason Court, Hillborough Road, Olton, B27 6PF Salary: 19,641 per annum Job Type: Part time, Permanent (28 hours) Working Hours: Monday - Friday SJMT is a family of charities & community of people supporting those most in need in the West Midlands. We want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive. The services provided include: Safe, affordable and well-maintained alms-housing Residential and extra care Community and housing related support Services to advance the opportunities of children and young people in need Everything we do is rooted in our 370-year history and driven by their vision for the future. Purpose of the role: To provide high quality administrative support to the Estates department , and to act as the first point of contact for residents reporting maintenance queries and requests. The role will be based alongside the Trust Business Support Team based within the Main Reception area and will also support with daily operations and front of house activities for the Trust. Main Duties and Responsibilities: Estates Business Support Function Manning the repairs inbox and phoneline to be the first point of contact for residents raising maintenance requests. Raising, updating and closing of reactive, PPM and scheduled job requests using the Housing management system, ensuring that all reactive requests raised on the helpdesk have the correct priority assigned. Working closely with the Property Services Manager, and liaising with residents, to arrange access for maintenance operatives and contractors to carry out works Recording voids statistics for SJMT and ensuring this is accessible to the relevant departments Day to day monitoring of maintenance job ticket logs and liaising with the Property Services Manager regarding outstanding jobs. Coordinating a purchase order log process, raising purchase orders for approval, updating budget monitoring spreadsheets accordingly. Monitoring the Planned Maintenance mailbox, filing service sheets and work records and working with the Responsive Repairs Manager to arrange remedial works. Maintaining accurate property records including but not limited to Service and Inspection Records, Compliance Tracker, Mould Inspection database and Stock Condition tracker Ordering PPE/uniform, equipment and supplies for maintenance teams and jobs as needed. Working with the rest of the Estates team support in to increase year on year resident/customer satisfaction. Identify and implement innovations to achieve continuous improvement to service delivery. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness is delivered and maintained Production of reports and papers at regular intervals To facilitate communicate between the Estates team and residents to ensure that an effective property management service is delivered. General Trust Business Support Function: Deal with telephone enquiries and visitors to the organisation in a positive and friendly manner, ensuring all enquiries are dealt with professionally and escalated as appropriate. Undertake necessary training or personal development in order to fully meet these job requirements and future business plans. Please note that this is not an exhaustive list and therefore a full list of duties is available on request. About you: Education: GCSE, A-level or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative: 2 years (required) Language: English (required) What we offer: The Trust continues to reward its staff with competitive pay rates and a number of employee benefits including: Casual dress Company pension Employee discount - blue light Health & wellbeing programme Life insurance On-site parking To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Clerk, Business Administrator may also be considered.
Mar 18, 2026
Full time
Job Title: Business Support Administrator (Estates) Location: Mason Court, Hillborough Road, Olton, B27 6PF Salary: 19,641 per annum Job Type: Part time, Permanent (28 hours) Working Hours: Monday - Friday SJMT is a family of charities & community of people supporting those most in need in the West Midlands. We want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive. The services provided include: Safe, affordable and well-maintained alms-housing Residential and extra care Community and housing related support Services to advance the opportunities of children and young people in need Everything we do is rooted in our 370-year history and driven by their vision for the future. Purpose of the role: To provide high quality administrative support to the Estates department , and to act as the first point of contact for residents reporting maintenance queries and requests. The role will be based alongside the Trust Business Support Team based within the Main Reception area and will also support with daily operations and front of house activities for the Trust. Main Duties and Responsibilities: Estates Business Support Function Manning the repairs inbox and phoneline to be the first point of contact for residents raising maintenance requests. Raising, updating and closing of reactive, PPM and scheduled job requests using the Housing management system, ensuring that all reactive requests raised on the helpdesk have the correct priority assigned. Working closely with the Property Services Manager, and liaising with residents, to arrange access for maintenance operatives and contractors to carry out works Recording voids statistics for SJMT and ensuring this is accessible to the relevant departments Day to day monitoring of maintenance job ticket logs and liaising with the Property Services Manager regarding outstanding jobs. Coordinating a purchase order log process, raising purchase orders for approval, updating budget monitoring spreadsheets accordingly. Monitoring the Planned Maintenance mailbox, filing service sheets and work records and working with the Responsive Repairs Manager to arrange remedial works. Maintaining accurate property records including but not limited to Service and Inspection Records, Compliance Tracker, Mould Inspection database and Stock Condition tracker Ordering PPE/uniform, equipment and supplies for maintenance teams and jobs as needed. Working with the rest of the Estates team support in to increase year on year resident/customer satisfaction. Identify and implement innovations to achieve continuous improvement to service delivery. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness is delivered and maintained Production of reports and papers at regular intervals To facilitate communicate between the Estates team and residents to ensure that an effective property management service is delivered. General Trust Business Support Function: Deal with telephone enquiries and visitors to the organisation in a positive and friendly manner, ensuring all enquiries are dealt with professionally and escalated as appropriate. Undertake necessary training or personal development in order to fully meet these job requirements and future business plans. Please note that this is not an exhaustive list and therefore a full list of duties is available on request. About you: Education: GCSE, A-level or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative: 2 years (required) Language: English (required) What we offer: The Trust continues to reward its staff with competitive pay rates and a number of employee benefits including: Casual dress Company pension Employee discount - blue light Health & wellbeing programme Life insurance On-site parking To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Clerk, Business Administrator may also be considered.
A place to create moments that matter Location : Chesterton Court & Appleby Court (St Neots) onsite Salary : £29,580 per annum Contract Type : Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm.Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality.As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required.Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.REF-
Mar 18, 2026
Full time
A place to create moments that matter Location : Chesterton Court & Appleby Court (St Neots) onsite Salary : £29,580 per annum Contract Type : Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm.Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality.As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: • Be a visible, supportive presence in our schemes, building strong relationships with residents.• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.• Encourage community engagement and help residents live independently for as long as possible.• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.• Collaborate with internal teams and external partners to deliver joined-up support.• Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context.• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience• Strong understanding of anti-social behaviour management and rental income collection processes.• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.• Knowledge of safeguarding practices within a housing context.• Regular business travel will be necessary to other Accent sites and off-site meetings as required.Successful candidates will undergo a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.REF-
Positive Employment is currently recruiting for a Housing Triage Officer for our client a government organisation in Exeter. The successful post holder will provide comprehensive housing advice and assistance, face to face, by telephone and by email regarding a wide range of housing issues having an in-depth knowledge of relevant housing and homeless legislation including Case Law, to ensure that the Council's statutory duties are carried out under the Homelessness Reduction Act 2018. Prior experience as a housing options/homelessness triage officer is essential. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with a minimum of two days working from the office. Duties and Responsibilities but not limited to: Be the first point of contact (face to face, by telephone or by email) for customers who are homeless or threatened with homelessness and to carry out an initial assessment and investigation. Liaising with a variety of outside partner agencies, such as rough sleepers outreach services, and hostel providers to look for creative housing solutions for clients with a variety of complex needs. Hold a caseload of clients, deciding Homelessness Reduction Act duties and making pro-active interventions to provide wide-ranging person centred housing advice and advocacy on housing rights, income maximisation, financial management, relevant support services and to inform, support and signpost customers to specialist advice agencies when appropriate. Pro-actively take actions to prevent homelessness either short term or long term using all means available. This also includes immediate interventions to prevent homelessness including where possible and reasonable helping customers to retain or re-access their current accommodation by; liaising with families and friends, landlords, supported housing, solicitors, courts, social services and other agencies. Be responsible for safeguarding vulnerable clients that present, often in a chaotic manner, by obtaining relevant information from, to a range of services such as the police, Domestic Abuse Services, Children's Services or Adult Social Care and making safeguarding referrals when necessary. Deputising for other Officers within the service, as directed by a manager, to ensure that casework service standards are maintained and customers are placed into temporary accommodation efficiently. Contribute to the achievement of government targets by researching and providing statistical information ensuring the objectives of both Housing and Homelessness Strategies and local service standards. Attendance of statistical case review meetings (e.g. MARAC) as directed by Team Leaders and managers. Personal Requirements: Prior experience as a housing options/homelessness triage officer is essential. Educated to A-level or equivalent, or possess specialist knowledge obtained in a housing environment. An in-depth working knowledge of homeless legislation including the Homelessness Reduction Act 2017,The Localism Act 2011, the Housing Act 1996 part VII and part VI (as amended by the Homelessness Act 2002. An in-depth knowledge of law relating to landlord and tenant issues and general housing rights. A current working knowledge of the welfare benefits system. Detailed knowledge of the support needs associated with homelessness and the role of wider agencies in the provision of care and support services. Experience of using Microsoft windows packages and client information systems on a frequent basis. Working Hours: 37hrs / Monday - Friday Pay: £19.14 per hour Please note this role is within the scope of IR35.
Mar 18, 2026
Full time
Positive Employment is currently recruiting for a Housing Triage Officer for our client a government organisation in Exeter. The successful post holder will provide comprehensive housing advice and assistance, face to face, by telephone and by email regarding a wide range of housing issues having an in-depth knowledge of relevant housing and homeless legislation including Case Law, to ensure that the Council's statutory duties are carried out under the Homelessness Reduction Act 2018. Prior experience as a housing options/homelessness triage officer is essential. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with a minimum of two days working from the office. Duties and Responsibilities but not limited to: Be the first point of contact (face to face, by telephone or by email) for customers who are homeless or threatened with homelessness and to carry out an initial assessment and investigation. Liaising with a variety of outside partner agencies, such as rough sleepers outreach services, and hostel providers to look for creative housing solutions for clients with a variety of complex needs. Hold a caseload of clients, deciding Homelessness Reduction Act duties and making pro-active interventions to provide wide-ranging person centred housing advice and advocacy on housing rights, income maximisation, financial management, relevant support services and to inform, support and signpost customers to specialist advice agencies when appropriate. Pro-actively take actions to prevent homelessness either short term or long term using all means available. This also includes immediate interventions to prevent homelessness including where possible and reasonable helping customers to retain or re-access their current accommodation by; liaising with families and friends, landlords, supported housing, solicitors, courts, social services and other agencies. Be responsible for safeguarding vulnerable clients that present, often in a chaotic manner, by obtaining relevant information from, to a range of services such as the police, Domestic Abuse Services, Children's Services or Adult Social Care and making safeguarding referrals when necessary. Deputising for other Officers within the service, as directed by a manager, to ensure that casework service standards are maintained and customers are placed into temporary accommodation efficiently. Contribute to the achievement of government targets by researching and providing statistical information ensuring the objectives of both Housing and Homelessness Strategies and local service standards. Attendance of statistical case review meetings (e.g. MARAC) as directed by Team Leaders and managers. Personal Requirements: Prior experience as a housing options/homelessness triage officer is essential. Educated to A-level or equivalent, or possess specialist knowledge obtained in a housing environment. An in-depth working knowledge of homeless legislation including the Homelessness Reduction Act 2017,The Localism Act 2011, the Housing Act 1996 part VII and part VI (as amended by the Homelessness Act 2002. An in-depth knowledge of law relating to landlord and tenant issues and general housing rights. A current working knowledge of the welfare benefits system. Detailed knowledge of the support needs associated with homelessness and the role of wider agencies in the provision of care and support services. Experience of using Microsoft windows packages and client information systems on a frequent basis. Working Hours: 37hrs / Monday - Friday Pay: £19.14 per hour Please note this role is within the scope of IR35.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Brent.Sounds great, what will I be doing? We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals. Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness. At the heart of this role is The Hestia Approach - a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough. Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgro unds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Mar 18, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Brent.Sounds great, what will I be doing? We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals. Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness. At the heart of this role is The Hestia Approach - a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough. Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgro unds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Are you a values-driven leader who believes that women facing domestic abuse deserve exceptional services - services not just designed for them, but truly shaped by their lived experiences? We are working with a proudly feminist, women centred organisation delivering life changing support for women and girls experiencing domestic abuse. As they enter an exciting time of growth and transformation, they're looking for a visionary Director of Services & Engagement to help shape the next era of innovation and impact. Salary: £55,000-£60,000 Location: Hybrid (50/50) split between Leeds office, home and cross-service/stakeholders Contract : Permanent, 35 hours per week FTE Benefits : 30 days annual leave (+bank), 5% employer pension contribution, enhanced maternity/paternity policies, flexible life and family-friendly working About the opportunity In this newly reimagined role, you'll lead service delivery and engagement with women accessing the charity's support, ensuring services are safe, trauma-informed and inclusive - and, above all, grounded in women's lived experiences. You will create the conditions for their voices to be heard, valued and amplified, so they meaningfully shape practice and influence change. This is a rare, career-defining opportunity at the heart of the charity's future. The organisation is building a visible, united and inspiring senior team, rooted in shared leadership, mutual accountability and collaboration. You'll take ownership of a diverse and dynamic portfolio spanning refuge, community services, housing, engagement, impact and performance. As an ambitious organisational strategy gains momentum, you'll focus on strengthening partnerships, building emerging housing capability and ensuring survivors' voices influence every decision. Taking the lead on Strategic oversight of frontline services and survivor centred practice. Coaching led leadership for managers and multi disciplinary teams. Quality assurance, performance, safeguarding and operational risk. Innovation and service development informed by data, evidence and lived experience. External engagement with commissioners, statutory services and the wider sector. Development of a sustainable, forward facing housing strategy. About you You are a confident, highly skilled operational leader with a deep commitment to women-centred, trauma-informed practice. You bring the credibility and conviction to represent an organisation rooted in women's lived experience , ensuring its values, language and decisions consistently reflect women-centred principles. You'll also bring: Senior leadership experience within charity, public sector or social care settings. Proven track record of delivering high-quality services across complex teams. Strategic thinker with the ability to identify and drive innovation and change. Sound judgement, calm decision-making and strong relationship-building skills. Able to offer respectful challenge, foster reflective practice and shared ownership. Consistently values-led, inclusive and ethical in your leadership. Please note, this is a women-only role under the Equality Act 2010, which is an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010. Why this role matters You'll join an organisation with courageous ambition and a commitment to collective leadership. This role gives you the platform to influence strategy, shape service excellence, elevate survivor voice and lead a talented, purpose led workforce making a profound difference every day. Are you ready to apply? Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step. If your experience matches what we're looking for, then we'll be in touch with more detail about the application process. Deadline : 9am on Wednesday 25th March Interview dates will be confirmed soon. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Mar 18, 2026
Full time
Are you a values-driven leader who believes that women facing domestic abuse deserve exceptional services - services not just designed for them, but truly shaped by their lived experiences? We are working with a proudly feminist, women centred organisation delivering life changing support for women and girls experiencing domestic abuse. As they enter an exciting time of growth and transformation, they're looking for a visionary Director of Services & Engagement to help shape the next era of innovation and impact. Salary: £55,000-£60,000 Location: Hybrid (50/50) split between Leeds office, home and cross-service/stakeholders Contract : Permanent, 35 hours per week FTE Benefits : 30 days annual leave (+bank), 5% employer pension contribution, enhanced maternity/paternity policies, flexible life and family-friendly working About the opportunity In this newly reimagined role, you'll lead service delivery and engagement with women accessing the charity's support, ensuring services are safe, trauma-informed and inclusive - and, above all, grounded in women's lived experiences. You will create the conditions for their voices to be heard, valued and amplified, so they meaningfully shape practice and influence change. This is a rare, career-defining opportunity at the heart of the charity's future. The organisation is building a visible, united and inspiring senior team, rooted in shared leadership, mutual accountability and collaboration. You'll take ownership of a diverse and dynamic portfolio spanning refuge, community services, housing, engagement, impact and performance. As an ambitious organisational strategy gains momentum, you'll focus on strengthening partnerships, building emerging housing capability and ensuring survivors' voices influence every decision. Taking the lead on Strategic oversight of frontline services and survivor centred practice. Coaching led leadership for managers and multi disciplinary teams. Quality assurance, performance, safeguarding and operational risk. Innovation and service development informed by data, evidence and lived experience. External engagement with commissioners, statutory services and the wider sector. Development of a sustainable, forward facing housing strategy. About you You are a confident, highly skilled operational leader with a deep commitment to women-centred, trauma-informed practice. You bring the credibility and conviction to represent an organisation rooted in women's lived experience , ensuring its values, language and decisions consistently reflect women-centred principles. You'll also bring: Senior leadership experience within charity, public sector or social care settings. Proven track record of delivering high-quality services across complex teams. Strategic thinker with the ability to identify and drive innovation and change. Sound judgement, calm decision-making and strong relationship-building skills. Able to offer respectful challenge, foster reflective practice and shared ownership. Consistently values-led, inclusive and ethical in your leadership. Please note, this is a women-only role under the Equality Act 2010, which is an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010. Why this role matters You'll join an organisation with courageous ambition and a commitment to collective leadership. This role gives you the platform to influence strategy, shape service excellence, elevate survivor voice and lead a talented, purpose led workforce making a profound difference every day. Are you ready to apply? Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step. If your experience matches what we're looking for, then we'll be in touch with more detail about the application process. Deadline : 9am on Wednesday 25th March Interview dates will be confirmed soon. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We have a rewarding opportunity available for a Female IDVA Team Manager to join our team based in South Gloucestershire . You will join us on a full time , permanent basis , working 37.5 hours per week including participation in our our of hours telephone on-call rota and some evenings and Saturdays. In return, you will receive a competitive salary of Point 27 £38,220 per annum plus benefits . Established in 1999, Next Link is the leading provider of domestic abuse services to adult and child survivors in Bristol, South Gloucestershire, and North Somerset. At Next Link we are committed to providing holistic, empowering, trauma informed and personalised support and advocacy to people experiencing domestic abuse. With a focus on survivor s safety and recovery, we believe the provision of flexible support tailored to survivor s needs can be transformational, helping to maximise independence and self-determination so survivors can make informed choices. In return for joining us, we will offer you: Up to 30 days annual leave (depending on length of service) 3 extra holidays including International Women s Day Excellent development and training opportunities Employer pension contribution (minimum 5% of your gross salary) Mindful Employer Plus Scheme Cycle to Work Scheme Long Service Awards Health and Wellbeing programme About the role: This Team management post will take a lead role within Next Link Domestic Abuse services, supporting women, men and children experiencing or who have experienced domestic violence and abuse. This Manager has primary responsibility for managing an integrated staff team to deliver: South Glos IDVA Service MARAC representation MASH DRIVE Collaborating with other Managers in Next Link, Missing Link and Safe Link to maximise the achievement of the teams and wider organisational objectives and standards, promoting effective communication and teamwork. Key duties and responsibilities of our Female IDVA Team Manager This IDVA Team Manager post will take responsibility for managing our team of Independent Domestic Violence Advisors operating across South Glos. Provide leadership and performance management for the staff team under your remit, manage the services according to service level agreements, ensuring staff work to high professional standards. Promote the service through building positive relationships with Survivors, Police, Lighthouse, current and potential referrers. Ensure effective access to the service for survivors and encourage their engagement with the service, through multi agency working and service flexibility. Co-ordinate and manage referral and support delivery process in line with the referrals and allocations policies and risk assessment procedures, ensuring a quick and effective response to meet client need. Determine staff caseloads and manage service and staff capacity, co-ordinating the team s support of service users using the full range of contact and support methods. Ensure risk assessments (including DASH), safety plans, support plans, referrals, and risk management plans are carried out to a high standard and are managed appropriately and that the service is represented at the MARAC. Act as organisational MARAC lead jointly with our Service Manager in South Glos. Join our team of Safeguarding Officer s across the organisations. The successful candidate will: Have substantial experience of working with victims/survivors of sexual violence or domestic abuse. Team management experience, including staff support, supervision and performance management within the housing, domestic abuse, or similar support sector. Extensive experience of trauma informed practice and sensitively assessing and responding to the needs and risks of survivors and children experiencing domestic violence. Experience working with multi agency partners e.g. The Police, Social Services and MARAC. Experience of delivering presentations and/or training. Demonstrable experience of being proactive rather than reactive: focuses on preventing problems in the future rather than just resolving immediate issues. A current, full driving licence and access to appropriate motorised transport is essential. If you are motivated, resourceful and passionate please apply now to join us as our Female South Glos IDVA Team Manager . Please download the Application Pack from our website and complete the Application Form. Please submit your application by 9am on Tuesday 7th April 2026. Please do not send CVs
Mar 18, 2026
Full time
We have a rewarding opportunity available for a Female IDVA Team Manager to join our team based in South Gloucestershire . You will join us on a full time , permanent basis , working 37.5 hours per week including participation in our our of hours telephone on-call rota and some evenings and Saturdays. In return, you will receive a competitive salary of Point 27 £38,220 per annum plus benefits . Established in 1999, Next Link is the leading provider of domestic abuse services to adult and child survivors in Bristol, South Gloucestershire, and North Somerset. At Next Link we are committed to providing holistic, empowering, trauma informed and personalised support and advocacy to people experiencing domestic abuse. With a focus on survivor s safety and recovery, we believe the provision of flexible support tailored to survivor s needs can be transformational, helping to maximise independence and self-determination so survivors can make informed choices. In return for joining us, we will offer you: Up to 30 days annual leave (depending on length of service) 3 extra holidays including International Women s Day Excellent development and training opportunities Employer pension contribution (minimum 5% of your gross salary) Mindful Employer Plus Scheme Cycle to Work Scheme Long Service Awards Health and Wellbeing programme About the role: This Team management post will take a lead role within Next Link Domestic Abuse services, supporting women, men and children experiencing or who have experienced domestic violence and abuse. This Manager has primary responsibility for managing an integrated staff team to deliver: South Glos IDVA Service MARAC representation MASH DRIVE Collaborating with other Managers in Next Link, Missing Link and Safe Link to maximise the achievement of the teams and wider organisational objectives and standards, promoting effective communication and teamwork. Key duties and responsibilities of our Female IDVA Team Manager This IDVA Team Manager post will take responsibility for managing our team of Independent Domestic Violence Advisors operating across South Glos. Provide leadership and performance management for the staff team under your remit, manage the services according to service level agreements, ensuring staff work to high professional standards. Promote the service through building positive relationships with Survivors, Police, Lighthouse, current and potential referrers. Ensure effective access to the service for survivors and encourage their engagement with the service, through multi agency working and service flexibility. Co-ordinate and manage referral and support delivery process in line with the referrals and allocations policies and risk assessment procedures, ensuring a quick and effective response to meet client need. Determine staff caseloads and manage service and staff capacity, co-ordinating the team s support of service users using the full range of contact and support methods. Ensure risk assessments (including DASH), safety plans, support plans, referrals, and risk management plans are carried out to a high standard and are managed appropriately and that the service is represented at the MARAC. Act as organisational MARAC lead jointly with our Service Manager in South Glos. Join our team of Safeguarding Officer s across the organisations. The successful candidate will: Have substantial experience of working with victims/survivors of sexual violence or domestic abuse. Team management experience, including staff support, supervision and performance management within the housing, domestic abuse, or similar support sector. Extensive experience of trauma informed practice and sensitively assessing and responding to the needs and risks of survivors and children experiencing domestic violence. Experience working with multi agency partners e.g. The Police, Social Services and MARAC. Experience of delivering presentations and/or training. Demonstrable experience of being proactive rather than reactive: focuses on preventing problems in the future rather than just resolving immediate issues. A current, full driving licence and access to appropriate motorised transport is essential. If you are motivated, resourceful and passionate please apply now to join us as our Female South Glos IDVA Team Manager . Please download the Application Pack from our website and complete the Application Form. Please submit your application by 9am on Tuesday 7th April 2026. Please do not send CVs
