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Description The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues, together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours: 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office - 1 day a week in office. Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Claims Handler Due to continued success, our client is looking to hire Claims Handlers to join their team. Our client is a leading provider of specialist insurance products and services, with a strong reputation for innovation, customer service and broker partnerships. They are committed to delivering tailored solutions that meet the evolving needs of their clients across the motor, taxi and learner click apply for full job details

We are working with a leading insurance and claims solutions provider who are looking to appoint a Liability Claims Handler to join their growing Liability Claims Team. As a Liability Claims Handler , you will manage a caseload of EL and PL insurance claims, taking responsibility for investigating liability, assessing damages, and achieving fair outcomes. This is an opportunity for an experienced claims professional to gain more autonomy and responsibility, while working with a supportive and established insurance business. Responsibilities Handle and investigate casualty (EL/PL) insurance claims from first notification through to settlement Review, record, and manage claims within policy and compliance standards Gather evidence, adjust reserves, and explain liability decisions clearly Negotiate settlements within authority levels Build and maintain positive working relationships with clients, solicitors, and third parties Respond to written and phone enquiries promptly and professionally Support colleagues with general administration where needed Liability Claims HandlerRequirements Experience handling EL and PL insurance claims Ability to evaluate liability, coverage, and recovery opportunities Knowledge of reserving principles Strong written and verbal communication skills Well organised, with the ability to manage your own caseload Eligible to work in the UK What's on Offer Salary up to £35,000 Remote working available for this role Autonomy and responsibility with professional support A role within a stable and well-regarded insurance group

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working

A fantastic opportunity is available for an experienced Large Loss Claims Handler to join a growing insurance business in Manchester, focusing on large and complex Motor and Casualty claims. This is a chance to join a well-established Norwegian insurer that entered the UK market in 2015 and has continued to grow year on year. Based in impressive offices in Spinningfields, the company is known for its strong culture and a dedicated approach to their core values. As a Large Loss Claims Handler, you'll take ownership of high-value cases - typically upwards of £100k - working closely with clients, brokers, and internal teams to ensure claims are managed efficiently, fairly, and with a consistently high level of service. The Large Loss Claims Handler role: Managing a portfolio of complex Motor and/or Casualty claims, typically valued at £100k+. Supporting the Large Loss Technical Lead and Claims Manager with strategy and technical input. Acting as a key point of contact for both internal stakeholders (underwriters, claims, risk teams) and external contacts (brokers, loss adjusters, policyholders, suppliers). Providing mentoring and guidance to less experienced team members. Identifying training needs and supporting development across the team. Keeping the team informed of relevant market changes, legal updates and claims trends. Communicating regularly with reinsurers. What we're looking for: Strong experience handling large and complex Motor and/or Casualty claims. A confident communicator who can build trust and rapport with a wide range of stakeholders. Someone who brings technical know-how, commercial awareness, and a calm approach under pressure. Highly organised, with good attention to detail and the ability to manage your time well. Confident using MS Word, Excel, and PowerPoint. Salary and Benefits of the Large Loss Claims Handler: Competitive salary based on experience. Annual performance-related bonus. 25 days holiday bank holidays. Your birthday off every year. Excellent company pension. Private healthcare. Hybrid working after probation. Life assurance (4x salary). Ready to take the leap? If you're a passionate about client services and experienced in Large Loss Claims within Commercial Insurance, do not miss out on this opportunity and apply today! For further information please contact one of our specialist consultants and quote job reference NJR15953

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working

An established and respected insurance specialist is seeking an experienced Professional Indemnity Claims Handler to join its expanding team. This is a key role providing technical advice, claims handling expertise and client support across professional indemnity and related insurance policies. The position offers exposure to complex claims, close collaboration with insurers and legal advisers, and the opportunity to contribute to claims trend analysis and risk management initiatives. Role Overview You will provide advice and hands-on assistance to clients throughout the lifecycle of professional indemnity and related insurance claims. This includes liaising with insurers, loss adjusters and solicitors, supporting internal broking teams, and assisting senior management with reporting and technical insight. Key Responsibilities Provide advice and assistance to clients in the formulation and handling of professional indemnity and related insurance claims Liaise and negotiate with insurers, loss adjusters and legal advisers Support internal broking and underwriting teams with claims reporting and technical input Assist with contract and warranty reviews in line with agreed procedures and guidance frameworks Respond to client and internal queries relating to claims advice provided Provide technical support to claims and risk management colleagues as required Assist senior claims management with administration, reporting and departmental cover Support claims trend analysis and contribute to technical articles and bulletins Maintain accurate electronic claims records and files Knowledge & Experience Required General Insurance Knowledge Understanding of regulatory responsibilities and complaints procedures Strong knowledge of general insurance principles and products Understanding of underwriting processes and business objectives Working knowledge of contract, tort and agency law Technical Knowledge Strong understanding of professional liabilities and professional indemnity insurance Awareness of litigation and alternative dispute resolution procedures Understanding of collateral warranties and associated insurance implications Awareness of professional liability risk management techniques Familiarity with insurance markets is desirable Skills & Competencies Ability to identify and understand client needs in relation to claims Strong negotiation skills with a confident and professional approach Excellent written and verbal communication skills Strong organisational skills with the ability to manage priorities and deadlines High level of accuracy and attention to detail Ability to provide professional advice with reasonable skill and care Confidence to escalate matters outside of authority or expertise when required Systems & IT Proficient in Microsoft Outlook, Word, Excel and Teams Experience using insurance systems such as Acturis (desirable) Why Apply? Competitive salary of £35,000-£50,000 depending on experience Exposure to complex and technically interesting PI claims Opportunity to work closely with insurers, legal advisers and senior stakeholders Supportive team environment with scope to develop technical expertise Apply today via NJR Recruitment , Or call quoting the reference NJR16347 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working

Claims Handler (Subsidence) Salary: £50,000 - £65,000 DOE Remote working Due to our continued success in the UK market we are expanding our team. As one of the leading businesses in our field we always strive to exceed customers expectations, so if you are detail orientated, driven and eager to be part of a global firm then read below. We are seeking a self-driven and confident Subsidence Claims Handler, who has the drive to grow within the business and elevate their career. The role is home based with occasional office visits, so the ability to be self-motivated is an absolute must. The main duties and responsibilities will be to work as part of our desk-based team to drive claims through to settlement. Further to the above you will: Proactively manage subsidence claims through to completion Regularly update clients, policyholders and all others involved Assist the field team in completing reports and support where necessary - soil analysis etc. Coordinate referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met Manage identified and reported problems within set timescales Provide support to the Surveying & Subsidence office team in periods of extreme volume What we are looking for: Ideally someone who has worked in a field based capacity now looking to move back to a "desk based" role. If you have a surveying background then this is absolutely advantageous. Furthermore: Proven knowledge and understanding of Subsidence in relation to insurance claims Knowledge or experience of managing technical building claims and the understanding of claims handling Excellent telephone skills with the ability to always provide the highest level of customer service Articulation and good communication skills Flexibility and adaptability, with the ability to organise own workload The ability to work in a fast paced and changing environment But above all else, we are seeking someone with a hunger, desire and attitude to really push their career within the insurance sector. This role would suit someone who is looking to be empowered to make decisions. If you are proactive, organised, and eager to join a successful business, we would love to hear from you so click to apply!

Job Title: Motor Fleet Claims Handler Location: Hitchin (Hybrid) Salary: £30,000 We're working with a growing and well-respected insurance business in Hitchin that is looking to welcome a Motor Fleet Claims Handler to their friendly and supportive team. This is a hybrid role, offering a great balance of office collaboration and home working. It's ideal for someone with a couple of years experience looking to make a move to a company with a well worn path to leadership. The Role As a Motor Fleet Claims Handler, you'll be the person customers rely on when they need help the most. From the moment a claim is reported through to resolution, you'll manage the process with empathy, professionalism, and efficiency.You'll support fleet clients following motor incidents, ensuring claims are handled smoothly while keeping customers informed and reassured throughout the process. Key Responsibilities Managing motor fleet claims from first notification through to settlement Providing clear and supportive communication to customers following incidents Investigating claims and gathering relevant information and documentation Liaising with insurers, repairers, engineers, and other third parties Ensuring claims are handled in line with company procedures and service standards Delivering a positive customer experience during what can often be a stressful time About You We're looking for someone who combines technical claims knowledge with genuine empathy for customers. You'll ideally have: 2+ years' experience handling Motor Fleet Claims Strong communication and customer service skills The ability to manage multiple claims efficiently A calm and supportive approach when dealing with customers following accidents Great attention to detail and organisational skills What's in it for You? Salary of £30,000 DoE Hybrid working Private Health Insurance incl. dental 25 days Annual leave + bank holidays + the ability to buy up to 5 additional days Supportive and collaborative team environment Progression opportunities throughout the business The opportunity to do meaningful work helping customers when they need it most If you're an experienced Motor Fleet Claims Handler looking for a role where you can make a real difference to customers after an accident, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Are you a Claims Handler with a strong background and experience of handling Household Claims? If so, we have a great new role working for a well-established firm of loss assessors as a Domestic Claims Technician to assist in the further growth of their highly successful business. This role offers a mix of working from home and meeting with clients, loss adjusters and surveyors at clients' properties. THE ROLE: As Domestic Claims Technician you will be working for a firm who is enjoying a period of growth and achieved impressive results in the last 12 months. You will specialise in advising and supporting homeowners who have suffered loss from a disaster such as fire and/or flood. This role is both satisfying and rewarding. You will be responsible for managing their entire claim process, ensuring clients receive the insurance settlement that they are entitled to. You will need to have an enthusiastic nature, be focused in your approach to work and be a naturally organised person. The role will involve meeting clients on a UK wide basis. You will represent the business in a highly professional manner and ensure the process is smooth and efficient, managing expectations at all times. It is therefore essential that you can drive and be comfortable travelling to clients across the UK. SKILLS AND EXPERIENCE REQUIRED: - Excellent claims knowledge, particularly in dealing with household claims. - Previous client facing and claim portfolio management experience is preferred. - An organised but flexible approach to your working day. - Technically competent and a good grounding and understanding of an Insurance policy and its wording. APPLY: In return, you will receive a highly competitive salary along with excellent benefits including a fully expensed car and lucrative bonus scheme. This is a fantastic role for someone wanting to work for a highly reputable business who take great pride in the work they do. You will also get to truly understand their company values of trust, loyalty and respect. For further information please contact one of our specialist consultants quoting job reference NJR16512

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

An experienced Property Claims Handler is required to join an established and renowned Loss Adjusting Practice. You will be working closely with the Property Claims Team Manager handling Domestic and Commercial Property claims as well as assisting with Managerial duties as and when required. Full support towards career development and progressing within is very much encouraged as well as working towards Industry qualifications. Key responsibilities: Provide an exceptional customer service Manage own caseload of Domestic and Commercial Property claims cradle to grave Act as a point of contact Assist and work closely with your Team Manager as and when required Handle complaints working with your Team Manager Attend client meetings as and when required Working hybrid, although this is totally flexible and can be worked around your individual circumstances. About you: Experienced in handling both Commercial and Domestic Property Claims (all general perils) A background providing an exceptional customer service taking pride in your excellent communication skills The ability to step up in the absence of your Team Manager Be organised and have the ability to work in a team as well as using your own initiative Experienced in handling complaints A background working in a targeted and pressured environment working towards KPI's and SLA's Good IT skills, being able to use multiple systems Be comfortable and happy to work on a hybrid basis (although days working in the office is offered on a very flexible basis as and when to suit your individual circumstances) Industry qualifications, ideally a minimum of Cert CILA or working towards.

Our client is currently seeking an experienced Building Surveyor to deal with subsidence claims operating throughout the North West. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage, determine defect causation and scope of damage. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired Experienced in project management, tender preparation and an expert in the requirements for CDM Degree in Building Surveying (BSC Hons) Ideally you will be MRICS, C.Build.E or AMIStructE qualified, although this is not essential Strong communication skills, both written and verbal Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims (phone number removed), (url removed), Job Ref: DC1010. For all other vacancies, take a look at our website - (url removed)

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

An experienced Property Claims Handler is required to join an established and renowned Loss Adjusting Practice. You will be working closely with the Property Claims Team Manager handling Domestic and Commercial Property claims as well as assisting with Managerial duties as and when required. Full support towards career development and progressing within is very much encouraged as well as working towards Industry qualifications. Key responsibilities: Provide an exceptional customer service Manage own caseload of Domestic and Commercial Property claims cradle to grave Act as a point of contact Assist and work closely with your Team Manager as and when required Handle complaints working with your Team Manager Attend client meetings as and when required Working hybrid, although this is totally flexible and can be worked around your individual circumstances. About you: Experienced in handling both Commercial and Domestic Property Claims (all general perils) A background providing an exceptional customer service taking pride in your excellent communication skills The ability to step up in the absence of your Team Manager Be organised and have the ability to work in a team as well as using your own initiative Experienced in handling complaints A background working in a targeted and pressured environment working towards KPI's and SLA's Good IT skills, being able to use multiple systems Be comfortable and happy to work on a hybrid basis (although days working in the office is offered on a very flexible basis as and when to suit your individual circumstances) Industry qualifications, ideally a minimum of Cert CILA or working towards.