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Why join Marshall Land Systems in this role? This is a Key role responsible for supporting he development and delivery of Marshall Land Systems' future technology and product strategy. Operating as a strategic team of one, you will sit at the intersection of customers, engineering and growth - identifying what defence customers will need before they articulate it, translating emerging operational requirements into product direction, and ensuring MLS develops differentiated, manufacturable and commercially viable solutions. Reporting to the Chief Revenue Officer, you will support and shape the end-to-end Product & Technology strategy that underpins the MLS Growth Strategy - directly contributing to bids, tenders and long-term competitive positioning across UK MOD, international B2G customers and major prime defence contractors. This role blends technical authority, commercial acumen and entrepreneurial thinking. You will work across engineering, design authority, manufacturing, sales and executive leadership to expand and evolve the MLS offering Your responsibilities will include: Technology & Product Strategy Contribute to the development of MLS Technology and Product Roadmap aligned to long-term growth and competitive advantage. Translate emerging defence doctrine, threat evolution and customer pain points into investable product opportunities. Lead structured horizon scanning across technology, regulatory and geopolitical domains. Ensure product strategy anticipates customer needs across UK MOD, NATO and international markets. Bid & Opportunity Shaping Support the shaping of major bids and tenders, ensuring technical differentiation and strategic positioning. Work upstream in opportunity capture to influence customer requirements and solution framing. Provide technical credibility in senior customer engagements (military, civil service and prime contractors). Contribute to solution architecture and win strategy development. Engineering & Design Authority Integration Work in close partnership with Engineering and the Independent Design Authority (DA) to ensure: Robust systems engineering practices (INCOSE / ISO15288 aligned) Manufacturability and cost-effective design Architectural coherence and reuse across platforms Provide Design Authority input at critical development milestones. Support early identification of technical risk early and ensure structured mitigation plans are embedded. Product management Framework Support the development and application of pragmatic product management framework covering: Market and competitor analysis Feature prioritisation Cost-out strategy Customer-centric design principles Business case development for technology investment Product lifecycle management Commercial & Growth Alignment Partner closely with Sales, Growth and Business Development to align emerging technology with future pipeline. Support commercialisation strategies including pricing logic, value propositions and margin optimisation. Contribute to investment decisions and capital allocation discussions at Board level. Industry & External Engagement Represent MLS externally with senior stakeholders, primes and technology partners. Build strategic partnerships to expand capability and accelerate innovation. Act as a recognised technical authority within the defence ecosystem. Apply if you have most of the following Degree in Engineering or related discipline (Desirable) Proven experience leading complex product development and R&D programmes from concept through to production and in-service support Ability to balance innovation with practical delivery ensuring R&D activity is strategically aligned, commercially justified and executable Significant experience within the defence sector (MOD, primes or equivalent B2G environment) Experience supporting/contributing to complex bids or large platform programmes Proven track record of supporting and defining technology roadmaps Strong background in systems engineering and platform integration Experience operating in an engineering-led manufacturing environment Experience engaging C-suite, military and senior government stakeholders Additional local needs This role is hybrid with time spent in Cambridge but there will be local and international travel The successful candidate will need to be eligible to obtain UK Government Security Clearance (SC) The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance for you and your partner Company car allowance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.

Location: Shropshire (3 days per week) Reporting to: Group Chief People Officer The Opportunity: This is a rare opportunity to step into a pivotal HR leadership role within a complex, fast-paced, global organisation. We are looking for a commercially astute HR Director who operates as a true business leader, capable of influencing at the highest levels and shaping people strategy in line with ambitious growth objectives. You will sit at the intersection of people and business performance, partnering with board-level stakeholders and senior leaders to drive strategic outcomes. This role is not about maintaining the status quo. It is about building, evolving and delivering a forward-thinking people agenda that enables scale, transformation and sustained success. The Role: As HR Director, you will lead a high-performing team of approximately 11 HR specialists, ensuring the delivery of a best-in-class people function across a large, enterprise-scale environment. You will: - Act as a strategic advisor to the board and executive leadership team - Partner with senior and high-profile external stakeholders to influence business direction - Translate commercial objectives into impactful people strategies - Lead organisational design, workforce planning and transformation initiatives - Drive performance, engagement and leadership capability across the business - Build scalable, future-ready HR frameworks suited to a complex, matrixed organisation - Lead, mentor and elevate a team of HR professionals to deliver at pace and quality - Solve complex business challenges through a pragmatic, solutions-focused HR lens About You: You are a credible, high-impact HR leader with experience operating in large, global, enterprise environments such as professional services, consulting, technology or similarly complex organisations. You might have operated as a Strategic HR Business Partner or Head of HR ready for that move, but will need to demonstrate that you are an ambitious big hitter. You bring: - A proven track record of influencing senior stakeholders, including board and executive level as a strategic HR partner - Deep commercial acumen and the ability to align people strategy with business performance - Experience within large-scale, matrixed, multi-geography organisations - A strategic mindset with the ability to execute in fast-moving environments - Strong leadership capability with experience managing and developing sizeable HR teams - A solutions-oriented approach, able to navigate ambiguity and deliver outcomes - Confidence engaging with high-profile external stakeholders and partners Why This Role: This is a career-defining opportunity for an ambitious HR leader who wants to operate at the highest level, shape strategy and make a tangible impact on business performance. You will be empowered to think like a business leader, challenge constructively and drive meaningful change across a complex, evolving organisation.

Company Description Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from. Job Description We're looking for an exceptional Legacy Administration Team Leader to play a critical role in safeguarding and maximising one of Marie Curie's most significant income streams. This is a senior operational role suited to someone with large-charity experience , a strong commercial mindset , and the confidence to manage a high-volume, high-value caseload in a fast-paced environment. You'll oversee a team of three Legacy Officers, providing expert guidance, coaching and performance management while maintaining accountability for a portfolio of around 900 active cases . Alongside this, you'll personally manage approximately 50 complex and contentious matters , including litigation-related cases, ensuring Marie Curie's interests are protected through robust decision-making, cost-benefit analysis and close collaboration with our legal team. What You'll Do Lead, support and develop three Legacy Officers, ensuring high performance, quality assurance and clear progression pathways. Hold oversight and accountability for 900+ legacy cases , ensuring accuracy, compliance and timely administration. Manage a personal caseload of 50 complex and contentious matters , including litigation, disputes and reputationally sensitive issues. Work closely with the legal team, executors, solicitors and co-beneficiaries to protect Marie Curie's entitlement. Apply strong commercial judgement, undertaking cost-benefit analysis and making informed decisions on behalf of the charity. Monitor KPIs, SLAs and quality standards, ensuring consistent excellence across the team. Provide expert technical guidance on wills, probate, tax, trusts and multi-jurisdictional UK estate administration. Support process improvement, systems optimisation and operational best practice. Deputise for the Legacy Administration Manager when required. Skills & Experience Needed Proven line management experience , including performance management, coaching and developing staff. Significant experience in a large charity legacy administration team , ideally handling income of £20m+ annually. Demonstrable experience managing contentious and complex legacy cases , including litigation and dispute resolution. Advanced technical knowledge of wills, probate, trusts, tax and estate administration across multiple UK jurisdictions. Strong commercial mindset , able to assess risk, analyse costs and make confident, informed decisions. High-volume caseload management experience , with exceptional organisational skills and the ability to prioritise under pressure. Excellent stakeholder management , able to influence solicitors, executors, co-beneficiaries and internal teams. Exceptional attention to detail , especially when reviewing legal documentation, estate accounts and financial information. Strong systems capability , ideally with experience using FirstClass4 or similar legacy administration platforms. Please see full job description Application & Interview Process As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications: Thursday 2nd April . Please note, we are reviewing applications as they come through and we reserve the right to close the advert sooner. We encourage applying early if you are interested. Salary: £45,000 + London Allowance (£3,500) where applicable Contract: 12 months Fixed Term Contract Based: Homebased (or can be based in London office 2 days per week) Benefits you'll LOVE: Flexible working. We're happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Additional Information At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone - staff and volunteers alike - supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share. We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences. We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at . Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you - your experience, perspective and voice.

NJR Recruitment are proud to be partnering exclusively with Protector Insurance to recruit a Complaints Officer for their growing Manchester team. Reporting to the Deputy Chief Compliance Officer, you'll manage the full complaints process and Data Subject Access Requests (DSARs), ensuring fair, timely outcomes in line with FCA DISP and GDPR. The role is central to improving processes, identifying root causes, and supporting good customer outcomes. Responsibilities: Complaints Handling: Managing the end-to-end complaints process in line with FCA DISP requirements. Completing root cause analysis to identify trends, systemic issues, and improvement opportunities. Providing training and support to staff on effective complaints handling. Data Subject Access Requests (DSARs): Acting as the primary contact for DSARs and responding within statutory timeframes. Working with internal teams to collate, review, and redact information accurately and securely. Maintaining a full log of DSARs and monitoring related risks and controls. Reporting & Improvement: Preparing monthly and quarterly root cause analysis reports for senior management. Supporting the Deputy Chief Compliance Officer with compliance reports on conduct risk, complaint trends, and DSAR activity. Championing continual improvement using data-driven insights to reduce risk and support fair customer outcomes. Requirements: Degree in Law, Business, Compliance or equivalent experience. Professional qualifications (ICA, CII or similar) are desirable. Proven complaints handling or compliance experience within general insurance. Experience with commercial property, public sector or housing association property claim complaints is highly desirable. Strong knowledge of FCA regulations (DISP, conduct risk, Consumer Duty) and GDPR. Excellent organisation, prioritisation, written and verbal communication. Strong analytical skills and attention to detail. Attributes: Collaborative, proactive, adaptable, and confident working independently. High integrity and commitment to fair customer outcomes. KPIs : Timely, fair and accurate handling of complaints and DSARs. Compliance with FCA conduct risk standards and DISP rules. Quality and timeliness of monthly and quarterly reporting. Benefits: Competitive base salary plus performance-based bonus. Excellent pension. Private medical insurance with cashback scheme. Hybrid working opportunities after probation. 25 days' holiday plus your birthday off. Paid wellbeing days. Enhanced family-friendly policies. Career development support, including professional qualification funding and internal training programmes. Employee assistance programme. Group life insurance. Cycle to work scheme. Season ticket loan. Perks scheme for discounts on popular brands. If you have strong complaints handling experience within the commercial insurance space and a focus on delivering fair outcomes, we'd be keen to hear from you. Ready to take on an exciting and rewarding complaints role? Reach out now to our specialist team and quote job reference NJR16259 for a confidential conversation.

DPO experience in a Local Government evironment is essential before applying to this role. Connect2Hackney, the internal talent team for London of Hackney, are currently looking for an experienced and strategic Data Protection Officer (DPO) to join our Information Governance team on a 6-month interim basis . This is a critical time for the Council. As we continue to innovate and digitise our services for residents, the security, integrity, and ethical use of data have never been more important. You will be the guiding hand ensuring that privacy is woven into the fabric of our operations. The Role As our interim DPO, you will act as the independent authority on data privacy for the Council. You will be the bridge between complex legislation and practical application, ensuring that the Council remains compliant with the UK GDPR and the Data Protection Act 2018. You will be advising on high-profile projects, managing serious incidents, and fostering a culture of data privacy across the organisation. Key Responsibilities: Strategic Oversight: Monitor internal compliance with UK GDPR and other data protection laws, including managing internal data protection activities and training staff. Advisory: Provide expert advice on Data Protection Impact Assessments (DPIAs), ensuring privacy risks are identified and mitigated early in project lifecycles. Point of Contact: Act as the primary contact point for the Information Commissioner's Office (ICO) and for individuals (data subjects) exercising their rights. Incident Management: Lead the investigation and reporting of data breaches, ensuring rapid response and minimization of risk. Policy Development: Review and update data protection policies to reflect the changing regulatory landscape and best practices. About You We are looking for a heavyweight in the world of Information Governance, someone who can hit the ground running and provide immediate stability and expertise. What we are looking for: Public Sector Experience: You must have experience working within a Local Government environment. Expert Knowledge: Deep, working knowledge of national and European data protection laws and practices, including an in-depth understanding of the GDPR. Communication Skills: The ability to translate complex legal jargon into clear, actionable advice for stakeholders ranging from social workers to senior directors. Risk Management: A pragmatic approach to risk, balancing the need for compliance with the Council's operational goals. Independence: The integrity to fulfill the DPO tasks independently and without conflict of interest. Why Join Us? Working through Connect2Hackney gives you a direct line to the heart of the Council. You aren't just a contractor; you are a valued partner in our mission. Hybrid Working: We offer flexible working arrangements, blending time in our offices in the heart of Hackney with remote working. Meaningful Work: Your work directly protects the most vulnerable residents in our borough. Diverse Culture: Join a Council that prides itself on diversity, inclusion, and a genuine passion for the community. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Risk & Compliance Officer 5 days on site Based in London Blackfriars Paying up to 45k DOE An established and growing professional services business is seeking an experienced Risk & Compliance Officer to join its expanding team. This is a role that offers the opportunity to shape and strengthen risk and compliance frameworks within a fast-paced, commercially driven environment. The organisation provides specialist online resources, consultancy services and insurance-related solutions to professional clients. With continued organic growth and a strong leadership team in place, the business is investing in its governance and regulatory oversight capability. The Role Reporting into the Compliance Manager and working closely with senior stakeholders, you will take ownership of risk and compliance activity across the business. This role combines hands-on auditing and call monitoring responsibilities with broader oversight of regulatory compliance and risk management. The successful candidate will ideally have a background in financial services and experience operating within a regulated environment. A working knowledge of the regulatory framework of the Financial Conduct Authority is essential. Familiarity with regulatory considerations involving HM Revenue and Customs would be advantageous. Key Responsibilities Audit end-to-end sales processes to ensure adherence to internal protocols, regulatory standards and insurance compliance requirements Conduct regular call listening and quality assessments to ensure regulatory and conduct standards are consistently met Oversee compliance across insurance-related activities from a regulatory perspective Manage and maintain the company's risk register, identifying emerging risks and ensuring appropriate mitigation strategies are in place Conduct internal compliance audits, particularly across sales and customer service functions Investigate compliance issues, identify trends and recommend corrective action Implement and monitor compliance controls, including spot checks across websites, communications and documentation Design, enhance and embed compliance policies and procedures aligned to business objectives Deliver training and guidance to managers to promote a strong compliance culture About You Proven experience in a regulated financial services environment (insurance experience strongly preferred) Strong understanding of risk management principles and regulatory compliance Experience managing or maintaining a risk register Confident in auditing processes and conducting call quality reviews Highly organised with exceptional attention to detail Able to communicate clearly and provide constructive feedback at all levels Commercially aware, pragmatic and solutions-focused Demonstrates integrity, accountability and a proactive approach to continuous improvement 51161CH INDLON Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Chief Executive Officer (CEO) Team Domenica Location: Brighton & Hove (hybrid; 2-3 days per week on-site) Salary: Circa £85,000 Contract: Permanent, Full time Could you lead a warm, community-centred charity that turns specialist education and hospitality enterprises into sustained employment for young people with learning disabilities? About Team Domenica Team Domenica exists to help young people with learning disabilities build independent, fulfilling lives through sustained employment. Founded in 2016 by Baroness Rosa Monckton, the charity combines a Department for Education-recognised Specialist Further Education college, employment coaching and long-term employer support to achieve unrivalled outcomes for young people with learning disabilities - around 80% of programme graduates move into paid work. Over the last decade the organisation has supported more than 200 candidates and built a portfolio of social enterprises that provide genuine workplace training: Café Domenica and a coffee roastery. Most excitingly, we have recently opening The North Star pub. The North Star is a purpose-acquired, prime-location commercial venture adjacent to the Royal Pavilion, operating as a full-scale hospitality business (circa £1.3m turnover) and functioning as a peerless, day-to-day training environment for candidates while contributing vital unrestricted income. Now that the pub is fully up and running, it presents a major opportunity for commercial development. Growth to date has been rapid and successful, but the organisation now needs a Chief Executive who will consolidate operational foundations, secure sustainable trading and fundraising, and protect the quality and culture that make Team Domenica distinctive as we prepare for further growth. As our next Chief Executive, you will: • Strategic Leadership & Direction - Set and deliver a strategy that balances growth, financial sustainability and strong employment outcomes for candidates. • Commercial & Social Enterprise Performance - Lead the charity s commercial enterprises, primarily The North Star pub, but also Café Domenica and the roastery - ensuring strong commercial performance and high-quality training opportunities. • Fundraising & Income Growth - Diversify fundraising beyond founder-led networks, building sustainable income from trusts, corporates, major donors and individuals. • Education & Programme Quality - Work with the Executive Director for Education to maintain high-quality, compliant specialist FE and supported internship provision. • Organisational Leadership & Infrastructure - Strengthen operational foundations across finance, HR, systems and communications to support a growing, multi-site organisation. • People & Culture - Provide visible leadership that supports staff, strengthens management and protects the charity s candidate-centred culture. • Partnerships & External Profile - Act as ambassador, building relationships with employers, partners and supporters to expand employment opportunities. • Governance & Board Partnership - Work closely with trustees and the founder to strengthen governance and ensure long-term sustainability. Who you are • Seasoned senior leader with experience of running organisations of similar scale and complexity, including multi-site operations. • Proven strategist with a strong track record of delivering organisational change, restructuring and sustainable growth. • Confident commercial leader with P&L ownership and demonstrable success improving trading performance in hospitality, retail or other trading businesses. • Experienced income generator in the charitable sector - trusts, major donors, corporate partnerships and individual giving. • Credible and committed to specialist education and employment pathways for people with learning disabilities. • Strong communicator and public spokesperson, comfortable with high-profile fundraising and stakeholder engagement. • Financially literate, resilient and emotionally intelligent; visible, hands-on and pragmatic as a leader. Desirable: direct hospitality experience, experience scaling social enterprises or knowledge of FE regulation/Ofsted would be advantageous. Why Team Domenica? • A proven, distinctive model that delivers real, long-term employment outcomes for young people with learning disabilities. • A rare leadership role that combines mission-driven practice with commercial stewardship across cafés, a roastery and a training pub. • Hybrid working with regular on-site engagement at Pavilion Buildings and social enterprise sites, offering visible day-to-day impact. • The opportunity to shape national growth, with London the priority for careful expansion and a high-profile platform to influence practice nationally. For full details of the role including how to apply, please download the full appointment brief . For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. Closing date for applications: 9am, Monday 6th April 2026 As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Cedar has been retained by a leading law firm to appoint an Operations Director to provide strategic and hands-on leadership across core operational functions. This is a senior operational leadership role focused on ensuring effective, efficient, and well-governed business-as-usual operations across the firm's UK and European offices. The successful candidate will strengthen operational discipline, enhance performance, and ensure the firm's infrastructure enables exceptional client service and sustainable growth. The emphasis is on operational excellence, governance, and structured continuous improvement within a partnership environment. The Role Reporting to the Chief Operating Officer, the Operations Director will oversee day-to-day operational leadership across PMO, Risk & Compliance, Facilities, and Governance functions. Acting as a trusted partner to the COO and Managing Partners, the postholder will ensure operational stability, regulatory compliance, and consistent service standards across multiple offices and practice groups. While improvement initiatives will form part of the remit, the core focus is on strengthening business-as-usual operations, embedding robust controls, and driving measurable enhancements in efficiency and service quality. Key Responsibilities Provide strategic oversight and leadership of business-as-usual operations across UK and European offices. Ensure Risk & Compliance frameworks meet regulatory requirements (including SRA and relevant European obligations where applicable). Oversee PMO and operational delivery functions to support practice groups effectively. Strengthen governance processes within a partnership model, ensuring clarity of accountability and decision-making. Drive continuous operational improvement to enhance efficiency, client experience, and profitability. Oversee operational budgeting, cost control, and performance reporting. Introduce appropriate workflow automation and operational systems to improve process consistency. Partner with practice leaders to improve matter management, resource planning, and operational support. Lead and develop senior operational leaders across offices. Embed ESG and sustainability considerations within operational strategy and reporting. Skills & Experience Essential Proven operational leadership experience within the legal sector or a regulated partnership environment. Strong understanding of law firm governance structures and partnership dynamics. Deep knowledge of risk, compliance, and regulatory frameworks (including SRA requirements). Experience overseeing multi-office operations. Demonstrated ability to improve operational performance and cost efficiency. Strong financial and commercial acumen within a partnership model. Ability to influence senior partners and board-level stakeholders. Practical experience in continuous improvement methodologies (Lean, Six Sigma, or equivalent). Desirable Experience supporting UK and European legal operations. Exposure to legal tech, case management systems, or workflow automation. Formal qualifications in operations, risk, or compliance. Leadership & Cultural Fit The firm is seeking a pragmatic, collaborative, and credible operational leader who understands the nuances of a partnership culture. Success will depend on the ability to: Provide operational stability and disciplined execution Build trust and influence within a partner-led environment Balance regulatory rigour with commercial pragmatism Strengthen accountability while fostering collaboration

Commissioning Manager - Real EstateProperty ServicesHybrid Working We are seeking a highly experienced Commissioning Manager - Corporate Estate to lead, direct and drive the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan.You will lead the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key senior role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment. Key ResponsibilitiesLead the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met.Drive the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities.Lead the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales.Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works.Provide strategic asset management and development advice to elected Members, senior officers, stakeholders and external partners, including deputising for the Head of Service when required.Oversee performance management of the operational estate, driving continuous improvement and ensuring robust reporting to the Corporate Property Steering Group, government departments and other stakeholders.Effectively manage people, ICT, budgets and property resources, including oversight of risk management within the service area.Manage and monitor the Estates budget, producing accurate and timely management information.Cultivate and embed best practice in estates management, leading the development of robust procedures and professional standards.Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements.Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software.QualificationsA relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS)Experience RequiredSubstantial, demonstrable experience of leading and delivering estates management across a varied operational portfolio, including compliance, valuations, rating, dilapidations, financial management, planning, construction, strategy formulation and implementation.Senior level experience of operational estate management and valuation within a complex organisational environment.Proven success in developing, managing and delivering capital and revenue programmes and budgets.Experience of leading best practice and driving continuous improvementGood working knowledge of the Procurement Act and its application to real estate.Experience of developing and maintaining effective partnerships with external organisations.Strong experience in the use of data and asset management systems to support high performance and evidence-based decision-making.KnowledgeIn-depth knowledge of operational real estate management for effective portfolio delivery.Extensive knowledge of landlord and tenant law, with a good understanding of national and local planning legislation and policies.Strong understanding of the public sector operating environment, including the drivers for transformation and change in local government and their impact on councils and partners What you'll get in return Competitive Salary - £55-61000Local authority pension schemeGenerous annual leaveEmployee benefit packageHybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Description Legal Counsel (General) Tower 42, London Hybrid working - 1-2 days per week in office Full Time - 37.5 Hours Are you looking to make the move from private practice to in-house? Perhaps you are already in an in-house role and looking to move to gain experience in a new industry? We have an exciting opportunity for you to join our close-knit legal team as Legal Counsel on a permanent basis. This role will suit an enthusiastic team player who is thoughtful and interested in having a varied and engaging workload. The position is London based with incredible office views of the city skyline. We are currently hybrid working, going into the office one or two days a week, although the office is open all week if required. As Legal Counsel you will provide advice and assistance to all areas of the business and report directly to the Head of Legal, with support from other members of the legal team. The Type of Work You Will Be Doing: Providing commercially focused legal advice in a timely manner Reviewing, drafting and negotiating a wide range of commercial contracts (ranging from NDAs to apprentice agreements, student placement agreements, license agreements and goods and services agreements) Advising the business on employment law matters with support from external counsel (previous experience helpful but not essential) Providing support and advice to the business for inquests, advising on witness statements and investigation reports, liaising with coroner's officers and external counsel for attendance at hearings. (previous experience helpful but not essential) Providing legal support on ad-hoc projects, corporate governance, compliance and other business development opportunities Assisting on Data Protection Act and UKGDPR matters Assisting with patient complaints and other disputes that arise within the commercial, employment and regulatory aspects of the business Legal Research - advising on legal developments and regulatory changes and updating the business on these through training Maintaining Legal Team know-how, precedents and templates. Supporting senior lawyers within the team on more complex matters Minute taking at various company meetings Essential Skills and Experience: 1-3 year PQE with experience of corporate and commercial law ( guide only) Training at a UK or international law firm or well-regarded in-house legal team Ability to work autonomously and in a team Good understanding of contract law Ability to communicate effectively in group settings and before senior management Ability to work under pressure where necessary Well organised and able to work to deadlines managing a number of projects simultaneously Excellent interpersonal skills and willingness to learn and develop Desired Skills and Experience: A general understanding of risk management Awareness of, or interest in the healthcare sector Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people: Health, Wellbeing & Financial Security Private Medical Cover, with the option to add your partner and dependants Discounted Bupa Dental Insurance Life Assurance (Death in Service) x3 your base salary Private Pension, with Ramsay matching up to 5% after a qualifying period Employee Assistance Programme Work-Life Balance 25 days annual leave + bank holidays, with the option to buy or sell additional days Flexible shift patterns, where possible Family friendly policies including enhanced parental leave Volunteer leave to support causes that matter to you Career Development & Recognition Training and Development via the Ramsay Academy to support your career development Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks Access to our benefits platform, offering a wide range of discounts Cycle2Work scheme About Us: Ramsay Health Care UK is one of the leading independent healthcare providers in England. Our facilities provide a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, diagnostic services and physiotherapy. The global Ramsay group of businesses operate hundreds of high-quality healthcare facilities and services across Australia, UK and Europe. Ramsay is known for its excellent hospitals and clinics, providing a wide range of integrated services and outstanding patient care. We employ more than 88,000 staff globally, looking after millions of patients every year. Ramsay was founded by Paul Ramsay 60 years ago and the foundation in his name is a Ramsay shareholder, and dividends received by the foundation are used for charitable purposes. Ramsay has established the "Ramsay Way" and those values, "caring, pride, valuing people, working together and sustainability", are embedded in Ramsay's working values and culture. For more information before applying, please reach out to either Amy Green or Lucy Brenton We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

up to £ 70000 per annum Bromley, Kent Permanent Full-Time As our Senior Talent and Development Manager you will lead the end to end Talent Management and Development strategy for Foresters Financial UK, covering succession planning, capability building, leadership development, learning governance, cultural initiatives, and regulatory learning oversight. You will work closely with senior leaders, the Chief People Officer, and our colleagues to ensure we have the right people, skills, and behaviours to deliver our strategy and meet regulatory expectations. This role combines strategic ownership with hands on delivery. It is ideal for someone who enjoys shaping long term direction while also implementing practical solutions that make a measurable difference. The Learning and Development Manager will report into this role. What we require: • A proven track record leading Talent, Succession and Development. • Demonstrable experience in succession planning, leadership development, learning strategy, and digital learning solutions. • Experience integrating inclusion, diversity and equity into talent processes. • Vendor management, budgeting and strong commercial acumen. • Experience engaging, influencing and challenging senior leaders. • Confident with assessment tools (psychometrics, 360s, diagnostics) and learning analytics. • Strong analytical capability with the ability to translate insights into action • Outstanding relationship building and communication skills. What we offer you: This is a senior, high impact role shaping the future capability of the UK business. You will have the freedom to design and deliver modern talent and learning solutions, joining a supportive, values led organisation committed to doing the right thing for members and colleagues. • Basic salary up to £ 70000 per annum • Discretionary annual bonus dependent on your performance and company performance (circa 14%). • Annual holiday allowance of 28 days holiday plus bank holidays • Generous contributory pension scheme • Life Assurance • 1 days paid charitable workday • Employee Wellbeing Programme Working days are Monday to Friday 35 hours per week. Start times are flexible from 7.30am to 9.30am. This is a hybrid working opportunity you will be in the office for a minimum of 2 days per week. About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Location: Cambridge (CB25) Duration: Permanent Hours: 37.5 per week 8am - 4pm (Monday to Friday) Salary: Competitive Job Reference: 36072 Our client, a leading technology manufacturer based just north of Cambridge, is seeking a Legal and Compliance Officer to support its commercial, operational and governance activities. This is a broad, hands on role covering contracts, compliance, risk management and legal support across the business. You will work closely with senior management and cross functional teams to ensure robust legal and regulatory compliance. This role offers a broad exposure to commercial, compliance, employment and IP matters, strong professional development opportunities and the ability to influence legal and governance processes within a high tech environment. Responsibilities: - Contract Management: Drafting, reviewing and negotiating a variety of commercial agreements (supply, distribution, consultancy, NDAs, licensing etc.). Maintaining contract records and supporting commercial teams with risk assessments - Compliance: Leading internal compliance frameworks across data protection, export control, corporate governance and wider regulatory requirements. Developing policies, conducting audits and delivering staff training - Legal Risk and Advisory: Providing practical advice on legal and compliance matters, supporting dispute resolution, and promoting strong ethical practices across the organisation - HR and Employment Support: Advising on employment contracts, policies and employee relations matters - Intellectual Property: Assisting with the protection and administration of patents, trademarks and trade secrets, including liaison with external counsel - Corporate Governance: Supporting statutory compliance, maintaining company records and assisting with board documentation - Cross Functional Collaboration: Working with engineering, HR, finance, sales and procurement teams to provide clear and commercially focused legal guidance Requirements - 5+ years' experience in commercial law, compliance or regulatory roles, ideally within technology, engineering or manufacturing - Strong background in drafting and negotiating commercial contracts - Good knowledge of GDPR, compliance frameworks, export controls and risk management - Able to explain complex legal issues in a clear and practical way - Experience with IP, international partners or defence/advanced engineering is beneficial Please contact us as soon as possible for more details or apply below!

Your new company An exciting, fast-scaling digital solutions business is searching for a commercially minded, strategic Chief Financial Officer to join its leadership team and shape the next phase of growth. The organisation is experiencing strong demand for its services and is now building the financial infrastructure required to scale confidently and sustainably.This is a rare opportunity to become a key senior leader within a business entering a pivotal period of expansion, product evolution and market acceleration. Your New Role As CFO, you will act as the strategic financial partner to the CEO and Board, owning the end-to-end financial strategy and operations. You will build a scalable finance function, drive performance across the organisation, and ensure the business is prepared for future fundraising or strategic events. Leading and scaling the finance function with robust processes, systems and controls Managing budgeting, forecasting, scenario modelling and long-range planning Partnering with sales, product and operations to optimise pricing, margins and profitability Preparing the business for potential fundraising and investor scrutiny Overseeing cash flow, capital allocation and financial risk management Delivering clear, insight-led board reporting and recommendations Developing a high performing finance team to support growth What You'll Need to Succeed Experience as a CFO or Finance Director within tech, SaaS, digital or high-growth environments A proven track record of scaling finance functions and improving financial performance Strong commercial acumen with the ability to influence cross-functional decision-making Deep experience in forecasting, pricing, FP&A, cash management and investor reporting Confidence presenting to senior stakeholders and boards A proactive, adaptable mindset suited to a founder-led, fast-moving culture. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Do you have the commercial know-how to support bids and contracts for some of the UK's most advanced naval technologies? We are looking for a Commercial Officer to join the established Commercial team at TKMS Atlas UK based at Winfrith, Dorset. This role has become available as they look to strengthen their commercial function to support exciting new programmes with the UK Ministry of Defence and m click apply for full job details

Chief Executive Officer, Charity Retail Association Lead a national movement at the intersection of retail, sustainability and social impact. Due to the retirement of the current Chief Executive Robin Osterley, a rare and compelling opportunity has arisen to lead one of the UK's most influential membership organisations at a pivotal moment for charity retail, reuse and the circular economy. The Charity Retail Association (CRA) represents the collective voice of charity retailers across the UK. Our members raise millions for good causes, strengthen communities and deliver powerful environmental impact through reuse and sustainable retail. As public, political and commercial focus on sustainability and social value accelerates, CRA's role has never been more important - or more full of potential. We are now seeking a successor Chief Executive Officer to lead the Association into its next chapter. The Opportunity As CEO, you will be the national figurehead and strategic leader for charity retail. You will represent the sector with confidence and authority, while also bringing fresh thinking, modern leadership and a willingness to challenge how things have always been done. Reporting to the Chair of Board of Directors, with accountability to the full Board, you will: Set and deliver a clear, ambitious strategic direction for CRA Be the trusted voice of charity retail with government, regulators, media and sector partners Strengthen and evolve the value CRA offers to a diverse and growing membership Ensure financial resilience and long-term organisational sustainability Lead, develop and inspire a skilled, fully remote team Position charity retail at the forefront of sustainability, reuse and the circular economy This is a high-profile leadership role with genuine national impact - shaping policy, influencing debate and supporting members to thrive in a fast-changing retail and economic landscape. About You You will be a values-driven, credible and confident leader, with senior experience in a charity, membership body, social enterprise or purpose-led organisation. You will bring strategic insight and influence, balanced with approachability and curiosity. You will be comfortable leading through change, engaging diverse stakeholders and turning vision into action. Direct experience of charity retail or sustainability is welcome, but not essential. More important is your leadership capability, learning agility and a genuine commitment to CRA's mission and members. Why Join CRA? Lead a respected organisation with a strong reputation and clear sense of purpose Work alongside an engaged Board and a committed, high-performing team Influence national conversations on sustainability, social value and reuse Build on solid foundations while bringing innovation, modern leadership and fresh momentum If you are excited by the opportunity to lead with purpose, influence and ambition, and to help shape the future of charity retail in the UK, we would love to hear from you. For our candidate pack and details of how to apply please visit our website via the button below.

Job Title: Purchasing Manager Location: Holmfirth, West Yorkshire Salary: Competitive salary (based on experience) Job type: Full-Time, Permanent Working Hours: Monday to Friday, with occasional weekend work and flexibility to meet business needs About us? For over 75 years, Longley Farm has proudly produced premium dairy products, blending traditional family values with modern excellence. Renowned for quality and authenticity, our award-winning products are enjoyed not only across Yorkshire but around the world. As a family-run business with a proud Yorkshire Heritage and a growing international presence, we take pride in doing things properly from the ingredients we use to the people we work with. As we continue to grow, we're looking for an experienced Purchasing Manager to lead our procurement and supply chain activity on site. Please note no sponsorship opportunities are available for this role so all candidates will require the right to live and work in the UK. About the role? This is a full-time, permanent position based at our offices in Holmfirth, West Yorkshire. Standard hours are Monday to Friday, with occasional weekend work and flexibility to meet business needs. This is a hands-on role. You will set strategy while remaining actively involved in day-to-day operations to ensure the business runs smoothly. You will work closely with production, engineering, distribution, technical, and sales teams to ensure materials are available, stock levels are controlled and suppliers deliver to expectation. Alongside leading the function, you will manage and work alongside the warehouse team, taking shared responsibility for daily warehouse operations. Key Responsibilities: Develop and deliver purchasing and logistics strategy. Forecast demand and maintain consistent material supply and optimal stock levels to ensure production requirements are met. Maintain and build strong supplier relationships, negotiate contracts and manage supplier performance to mitigate supply chain risk. Lead, manage and support the warehouse team in its day-to-day activities, including stock receipt, rotation, availability and inventory control. Lead packaging design changes and continuous improvement initiatives in collaboration with internal teams and suppliers. Oversee packaging sustainability activity, reducing environmental impact, maintaining accurate compliance data, and introducing sustainable materials effectively. Work collaboratively with the distribution team to maximise backhaul opportunities, improving efficiency and controlling packaging transport costs. Drive improvements in waste management and sustainable recycling practices across the site. Maintain high standards of health and safety, and ensure stock and site security. This is not an exhaustive list. As the role develops, there will be opportunities to further expand your skills and take on new challenges. About you? We're looking for someone who enjoys being part of a close-knit team, takes pride in their work and is willing to support different areas of the business when needed. Requirements: Proven experience in a Purchasing, Procurement or Supply Chain Manager role. Strong negotiation and supplier management skills. Experience in a manufacturing environment (food or FMCG preferred). Organised, commercially aware and able to manage multiple priorities. Self-motivated and able to work effectively without close supervision and on own initiative. Practical and team-oriented, with a proactive, hands-on approach. Willing to travel in the UK and overseas when required. Class 2 HGV licence desirable (or willingness to train). What's on offer? Competitive salary Contributory pension scheme 33 days' holiday per year (including bank holidays) Paid breaks Free parking and staff product discounts Ongoing professional development and training Regular social events and a supportive team environment If this sounds like the perfect opportunity for you, we'd love to hear from you. Please send your CV and a brief covering letter outlining your experience and salary expectations. Please click the APPLY button to send your CV for this role. Candidates with experience or relevant job titles of; Purchasing Manager, Procurement Manager, Purchasing Manager, Supply Chain Manager, Procurement Officer, Purchasing Officer, Supply Chain Officer, Costs Manager, Project Sourcing Manager, Sourcing Manager, Senior Procurement Manager, may also be considered for this role.

Hamilton Barber Recruitment is delighted to be partnering with a values-led organisation to appoint a Chief Operating Officer into a newly created and highly impactful role. This is an exceptional opportunity for a strategic and commercially minded operational leader to shape organisational performance, resilience, and long-term sustainability. The Opportunity Reporting directly to the Chief Executive Officer, the Chief Operating Officer will play a pivotal role in driving organisational effectiveness across Finance, HR, Facilities, and Marketing & Communications. Working closely with the CEO and senior stakeholders, you will design and implement scalable operating models that maximise income while ensuring a high-quality experience for stakeholders and service users. This is a broad and influential role where you will embed strong systems, governance, and performance frameworks across a growing organisation. Key Responsibilities Provide strategic oversight across Finance, HR, Facilities, and Marketing & Communications Lead organisational business planning, budgeting, and reporting cycles Embed KPI and OKR frameworks to drive performance and accountability Oversee financial planning, forecasting, and reporting to ensure long-term sustainability Ensure compliance with relevant legislation, regulatory requirements, and governance frameworks Lead organisational risk management, safeguarding, and business continuity planning Drive a positive, inclusive culture with a strong focus on equality, diversity, and inclusion Oversee procurement, supplier relationships, and contract management Lead facilities and estates strategy, ensuring safe, compliant, and sustainable environments Support the CEO and Board in delivering effective governance and strategic oversight Oversee digital, data, and systems strategy to support insight-led decision making The Person We are seeking a credible and experienced senior leader with a strong track record of delivering operational excellence within complex or regulated environments. You will bring: Proven senior leadership experience, ideally within a charity, membership, or regulated organisation Strong financial acumen and experience managing complex budgets In-depth understanding of governance, risk, and compliance frameworks Excellent stakeholder engagement and influencing skills Experience leading multi-disciplinary teams and organisational change A strong commitment to equality, diversity, and inclusion The ability to translate strategy into operational delivery and measurable outcomes Why Apply? This is a rare opportunity to step into a newly created COO role with genuine scope to shape the future direction of the organisation. Hamilton Barber Recruitment is proud to be supporting this appointment and welcomes applications from individuals who are values-driven, collaborative, and motivated to make a meaningful impact.

Head of New Business Sales Lead from the Front Location: Horsham, UK (Free onsite parking, short walk from the station) Salary: Negotiable, based on experience Reporting to: Chief Sales Officer The Pitch: Are you a high-energy sales leader who thrives on building teams but refuses to step away from the thrill of the close? At Global 4, we are passionate about transforming UK businesses with best-in-class technology solutions (in fact, "We Love Tech" is one of our core values). We are looking for a dynamic Head of New Business Sales to report directly to our Chief Sales Officer and act as the ultimate player-coach. If you have a "Work Hard, Play Hard" mentality and want to shape a high-performing sales culture while personally driving major new logos across the line, this is your platform to make a massive commercial impact. What You ll Be Doing: You will balance strategic team leadership with personal sales execution. Your key impacts will include: Inspire & Elevate: Cultivate a high-energy, collaborative sales floor. You will run morning meetings, conduct impactful 1-2-1s, and coach your team in consultative solution selling. Lead from the Front: You aren't just managing spreadsheets. You will build your own sustainable pipeline, pitch to high-profile executives, and close major new business deals alongside your team. Drive Quality & Strategy: Conduct regular QA audits, refine sales processes, and ensure every solution sold meets strict customer requirements and internal profitability goals. Operational Excellence: Own the KPIs. You will manage the CRM hygiene, provide accurate daily/weekly/monthly forecasting to the senior leadership team, and keep the department running like a well-oiled machine. What You Bring to the Table: Leadership Experience: A minimum of 3+ years successfully leading and scaling high-revenue B2B sales teams. The Player-Coach Mindset: Proven experience not just managing, but personally transacting and closing B2B deals via phone and face-to-face meetings. Consultative Expertise: Deep knowledge of solution selling and the ability to articulate complex technical ideas clearly to key stakeholders. Commercial Acumen: You understand how different business departments connect, stay ahead of industry trends, and know how to navigate and tactfully resolve conflicts. Autonomous Drive: You are highly self-motivated, proactive, and comfortable taking the initiative to solve detailed problems. Why Global 4? (The Perks) We are a family-run, Living Wage Foundation employer that believes in rewarding hard work. Financial & Future: Excellent pension scheme, Death in Service benefit, and a £250 "Bright Ideas" bonus for bringing business-improving suggestions to the table. Time Off: 33 days holiday (including bank holidays), plus up to 5 extra days based on tenure. Want more flexibility? Use our Buy & Sell holiday scheme. Everyday Perks: 50% off Broadband & Utility packages (completely FREE after two years!), free fresh fruit, tea, coffee, and eye care vouchers. Culture & Recognition: The legendary "Friday Fridge," company lunches, fun incentives, paid charity leave, and our Kudos Employee Recognition Scheme. Ready to lead a top-tier tech sales team and crush your own targets? Apply today and let's transform businesses together. Global 4 is proud to be an Equal Opportunities employer.

Role Purpose: To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered. Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after using the most appropriate mediums. There will be the need to work closely with a range of service providers and stakeholders which will involve considerable coordination. The works programmes are very extensive (running to several hundred schemes / functions per Annum) and often change at short notice, directly impacting on our customers. The role plays an important role in ensuring that highway works are effectively communicated to all stakeholders in a timely and professional manner across a range of mediums. The post holder will assist with work in a customer focused technical area in order that statutory and policy compliance is maintained. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The service manages significant financial, health and safety, and reputations risks and undertakes three significant statutory duties - Highway Authority, Transport Authority and Lead Local Flood Authority. The service operates in an environment with significant political engagement, has daily contact with MPs, Cabinet members and backbench members and works very closely with Local Committees and with Select Committees. There is also high level engagement with Government Departments. Lack of or insufficient communication is consistently one of the biggest concerns from both Members and residents and the impact can be considerable on the reputation of the Service. The complexities of our own works programmes and those of other stakeholders (utility companies, developers etc) mean that managing and communicating the information in a quality format can be very challenging. This requires post-holders to liaise, work collaboratively and maintain effective relationships with colleagues, members, customers, partner organisations, agencies and/or contractors. The post is based in Merrow. Representative Accountabilities: Analysis, Reporting & Documentation Prepare reports/statistics/briefings to meet statutory/management information requirements. Recommend improvements and support implementation to systems, processes and procedures, ensuring best practice is shared across the team. Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. May authorise transactions where appropriate. Respond to and resolve enquiries and problems, judging when to pass on complex queries or involve others, to provide an effective service and clear advice to colleagues and customers. Planning & Organising Provide comprehensive support to a group of senior staff, ensuring confidentiality, effectively organising internal and external activities/events to support the delivery of efficient services. Plan and prioritise own work activities for the weeks ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed. Finance/Resource Management Maintain financial, and/or stock records, and review data to contribute to resource planning. Work with others Maintain a network of contacts, drawing on support and advice from others to resolve problems. Communicate and liaise with service users and/or external contacts, representing the team/service as required. Support, coordinate and undertake research into a variety of projects in the defined area of activity to support achievement of team's objectives. People Management May guide and/or supervise junior staff in their duties to facilitate their development and ensure service quality standards are maintained. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Role Summary: Roles at this level provide a comprehensive business support service in a defined service or functional area, or provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines, or have substantial experience of administrative procedures to enable them to guide and advise others. There will be minimal day-to-day supervision, but clear guidance is available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require specialist knowledge or experience. Some roles involve supervision of staff, others involve undertaking specialist functions or the provision of a broad comprehensive business admin services Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.