Hybrid Block Manager

Job Title: Hybrid Block Manager

Location: Birmingham

Type of Employment: Full Time, Permanent

Hybrid Working: 2 days from home, 2 days in the office, 1 day on site

Salary: £35,000 - £40,000 (including car allowance of £3,200)

About the Role You will be responsible for the day to day management of a residential property portfolio, acting as the key point of contact between clients, leaseholders, and contractors. This role is based within the Birmingham office with a varied and autonomous workload across portfolio management, compliance, and client relationships.

Main Duties and Responsibilities

• Interpret and enforce lease covenants, ensuring compliance with current property legislation and obligations
• Prepare and issue service charge budgets and monitor ongoing expenditure across the portfolio
• Agree year end accounts with clients and handle associated queries and reconciliations
• Conduct regular site inspections and attend/lead AGMs and EGMs
• Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and associated services
• Maintain strong working relationships with clients, residents, and stakeholders to ensure a high level of service delivery

Essential Skills and Experience

• Proven experience managing a residential block management portfolio
• TPI qualified (or actively working towards qualification)
• Strong attention to detail with excellent organisation and prioritisation skills
• Experience producing and managing service charge budgets and accounts
• Confident in chairing and running client meetings face to face

Desirable

• ATPI qualification (or willingness to work towards it)

Benefits

• Competitive salary package
• Minimum 25 days annual leave plus additional holiday purchase scheme
• Bonus leave for birthday, Christmas Day, and wedding/civil partnership
• Paid volunteer days
• Healthcare cash plan, annual flu vaccinations, and eye care vouchers
• Company pension scheme and employee assistance programme
• Cycle to work scheme
• Referral bonuses and colleague introduction rewards
• Social events including summer and Christmas parties, team lunches, and company days
• Access to exclusive employee discount platform
• Structured professional development pathways with financial support for CPD and professional subscriptions
• On site mental health first aiders and wellbeing support