An opportunity has arisen for a Streetlighting Manager with experience in Highways and Public Sector to join a client in London. Your main duties include leading the client's Lighting Team on new lighting designs and the maintenance of existing infrastructure, as well overseeing the electric vehicle connections, leading on contracts reviews and managing the festive lighting programme. This is a full-time contract position. The rate on offer is £45 - £50 per hour - negotiable for the right candidate and dependant on experience. Flexible working arrangements are available. Working within the Highways team, your main duties include: Overseeing the day to day management of the design team Leading on new lighting designs across the area and the maintenance of existing infrastructure Managing the use of the electric vehicle connections, CCTV, telecoms and other public electric infrastructure Liaising with a broad range of internal and external stakeholders to ensure effective communication and collaboration across the board Previous experience in Highways and Transportation is essential for this role. Carrington West are also looking for Technicians and Project Managers with similar backgrounds across the South of UK - please get in touch to find out more. For a full description and further information on the role, please call Ilya Donets at Carrington West on (phone number removed) FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 25+ years experience in this market. Please call Ilya at Carrington West on (phone number removed) for more information By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please email us.
Mar 20, 2026
Contractor
An opportunity has arisen for a Streetlighting Manager with experience in Highways and Public Sector to join a client in London. Your main duties include leading the client's Lighting Team on new lighting designs and the maintenance of existing infrastructure, as well overseeing the electric vehicle connections, leading on contracts reviews and managing the festive lighting programme. This is a full-time contract position. The rate on offer is £45 - £50 per hour - negotiable for the right candidate and dependant on experience. Flexible working arrangements are available. Working within the Highways team, your main duties include: Overseeing the day to day management of the design team Leading on new lighting designs across the area and the maintenance of existing infrastructure Managing the use of the electric vehicle connections, CCTV, telecoms and other public electric infrastructure Liaising with a broad range of internal and external stakeholders to ensure effective communication and collaboration across the board Previous experience in Highways and Transportation is essential for this role. Carrington West are also looking for Technicians and Project Managers with similar backgrounds across the South of UK - please get in touch to find out more. For a full description and further information on the role, please call Ilya Donets at Carrington West on (phone number removed) FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 25+ years experience in this market. Please call Ilya at Carrington West on (phone number removed) for more information By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please email us.
Lead Network TDA 6-Month Contract | Leeds/Sheffield/Belfast | SC Clearance Required My Client, a leading global telecoms organisation is looking for an experienced Lead Network TDA to support major network transformation programmes across large public-sector accounts. This is an excellent opportunity for a senior network specialist to influence architecture, shape customer strategy, and deliver complex solutions in a fast-paced, high-visibility environment. Role Responsibilities As the Lead Network TDA, you will: Drive the technical delivery of large-scale, transformational network projects for major UK public-sector customers. Align customer network strategies with wider business and digital objectives. Work closely with Practice Managers and Technical Leads to design and deliver seamless, end-to-end network solutions. Produce high-quality standardised or bespoke designs across WAN, LAN, WLAN and broader ICT infrastructure (including security, WAN optimisation, and load balancing). Support pre-sales, solution shaping, planning and implementation activities. Provide technical consultancy and resolve complex design or implementation issues in collaboration with engineering teams. Use recognised methodologies and tools to create innovative, scalable, and secure network solutions. Skills & Experience Required CCIE certification, or strong CCNP experience with progression toward CCIE. Proven experience delivering complex network solutions for large enterprise or public-sector customers. In-depth expertise across Global WAN, LAN & WLAN design. Ability to interpret customer requirements and create both standard and non-standard technical solutions. Strong architectural knowledge and confidence presenting integrated network solutions to varied audiences. Experience producing high-quality design documentation, proposals and cost models. Excellent communication skills, able to translate complex technical concepts clearly. Active SC Clearance is essential (or eligibility to transfer). Please apply with your updated CV if the role aligns with your interest and experience
Mar 19, 2026
Contractor
Lead Network TDA 6-Month Contract | Leeds/Sheffield/Belfast | SC Clearance Required My Client, a leading global telecoms organisation is looking for an experienced Lead Network TDA to support major network transformation programmes across large public-sector accounts. This is an excellent opportunity for a senior network specialist to influence architecture, shape customer strategy, and deliver complex solutions in a fast-paced, high-visibility environment. Role Responsibilities As the Lead Network TDA, you will: Drive the technical delivery of large-scale, transformational network projects for major UK public-sector customers. Align customer network strategies with wider business and digital objectives. Work closely with Practice Managers and Technical Leads to design and deliver seamless, end-to-end network solutions. Produce high-quality standardised or bespoke designs across WAN, LAN, WLAN and broader ICT infrastructure (including security, WAN optimisation, and load balancing). Support pre-sales, solution shaping, planning and implementation activities. Provide technical consultancy and resolve complex design or implementation issues in collaboration with engineering teams. Use recognised methodologies and tools to create innovative, scalable, and secure network solutions. Skills & Experience Required CCIE certification, or strong CCNP experience with progression toward CCIE. Proven experience delivering complex network solutions for large enterprise or public-sector customers. In-depth expertise across Global WAN, LAN & WLAN design. Ability to interpret customer requirements and create both standard and non-standard technical solutions. Strong architectural knowledge and confidence presenting integrated network solutions to varied audiences. Experience producing high-quality design documentation, proposals and cost models. Excellent communication skills, able to translate complex technical concepts clearly. Active SC Clearance is essential (or eligibility to transfer). Please apply with your updated CV if the role aligns with your interest and experience
Avove is proud to be a key delivery partner to United Utilities, supporting the design and delivery of essential clean water and wastewater infrastructure across the Northwest. As our programme continues to expand, we re looking for an experienced Project Manager to lead the end to end delivery of multiple projects across the United Utilities account. What will your day look like Overseeing delivery and financial performance across your programme of work, identifying early risks and taking corrective action to protect budget and schedule. Planning, coordinating, and supervising all project activities, ensuring work is issued and delivered in line with contractual requirements. Providing supervision, coaching, and support to teams and subcontractors to ensure work meets required standards and outputs. Promoting and maintaining strong Health, Safety and Environmental performance, ensuring compliance with Avove s Work Together, Safe Together ethos and H&S systems. Managing change control, supplier quotations, and supporting business case approvals. Ensuring project scope, design acceptance, and risk management plans are clearly defined and maintained. Managing quality assurance processes and ensuring consistent application of procedures and About you Demonstrable experience managing projects through the full lifecycle (E) Experience managing budgets and P&L responsibility (E) Proven experience leading and managing teams (E) Experience in a similar role within a construction or Utilities environment (E) Working knowledge of NEC contracts (E) What s in it for you 25 days holiday plus bank holidays Company Car or Car Allowance Company pension scheme Life assurance Private GP Helpline & Health Cash Plan Avove Discount Scheme Family friendly policies A selection of lifestyle benefit options Financial wellbeing programme Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About Avove Avove is a leading infrastructure services provider, delivering critical utility and energy solutions across the UK. With a strong focus on safety, sustainability, and innovation, we specialise in the design, maintenance, and renewal of essential infrastructure for water, energy, and telecoms networks. Our people are at the heart of everything we do, and we are committed to long-term investment in training, development, and modern equipment to support our teams in delivering high-quality, reliable services for our clients and communities. We are an equal opportunities employer At the heart of what we do is a commitment to equity, diversity, and inclusion. We celebrate what makes each of us unique and are building a workplace where everyone feels safe, valued, and empowered to be their authentic selves. Join us and take the next step toward a rewarding and inclusive career.
Mar 19, 2026
Full time
Avove is proud to be a key delivery partner to United Utilities, supporting the design and delivery of essential clean water and wastewater infrastructure across the Northwest. As our programme continues to expand, we re looking for an experienced Project Manager to lead the end to end delivery of multiple projects across the United Utilities account. What will your day look like Overseeing delivery and financial performance across your programme of work, identifying early risks and taking corrective action to protect budget and schedule. Planning, coordinating, and supervising all project activities, ensuring work is issued and delivered in line with contractual requirements. Providing supervision, coaching, and support to teams and subcontractors to ensure work meets required standards and outputs. Promoting and maintaining strong Health, Safety and Environmental performance, ensuring compliance with Avove s Work Together, Safe Together ethos and H&S systems. Managing change control, supplier quotations, and supporting business case approvals. Ensuring project scope, design acceptance, and risk management plans are clearly defined and maintained. Managing quality assurance processes and ensuring consistent application of procedures and About you Demonstrable experience managing projects through the full lifecycle (E) Experience managing budgets and P&L responsibility (E) Proven experience leading and managing teams (E) Experience in a similar role within a construction or Utilities environment (E) Working knowledge of NEC contracts (E) What s in it for you 25 days holiday plus bank holidays Company Car or Car Allowance Company pension scheme Life assurance Private GP Helpline & Health Cash Plan Avove Discount Scheme Family friendly policies A selection of lifestyle benefit options Financial wellbeing programme Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About Avove Avove is a leading infrastructure services provider, delivering critical utility and energy solutions across the UK. With a strong focus on safety, sustainability, and innovation, we specialise in the design, maintenance, and renewal of essential infrastructure for water, energy, and telecoms networks. Our people are at the heart of everything we do, and we are committed to long-term investment in training, development, and modern equipment to support our teams in delivering high-quality, reliable services for our clients and communities. We are an equal opportunities employer At the heart of what we do is a commitment to equity, diversity, and inclusion. We celebrate what makes each of us unique and are building a workplace where everyone feels safe, valued, and empowered to be their authentic selves. Join us and take the next step toward a rewarding and inclusive career.
ABOUT The Deploy Recruitment Group is a respected and rapidly growing recruitment company serving the Construction, Civil Engineering, Rail, Signalling and Telecoms, Utilities, Aviation, and Highway sectors. We offer permanent, contract or temporary recruitment solutions across the UK, working collaboratively with our clients and suppliers. Our reputation in these sectors is second to none, and we have become a trusted partner for our clients working on some of the UK s biggest infrastructure projects. We're known for our uncompromising professionalism and integrity, setting new industry standards. We don t just place people into jobs; we form long-term partnerships based on trust, honesty, and mutual respect. Our strength lies in matching the right people with the right jobs. We take the time to understand what you re looking for, then use our extensive database and industry knowledge to find the right combination of skills, experience, and qualifications. Deploy Recruitment Group never compromises on safety. Everything we do is underpinned by rigorous training and operational practices prioritising Health and safety. ROLE SUMMARY Your primary role as an Apprentice Recruitment Resourcer within Deploy is to resource suitable candidates for key client requirements within the Civils, Rail & Construction markets, and provide support to the delivery teams in delivering service to our clients and candidates: KEY RESPONSIBILITIES: Identifying candidates through job boards, the Deploy database, and sector-specific social media groups. Registration of suitable candidates onto our internal database Writing job adverts Screening candidates Taking details of candidate referees Shortlisting and Hot listing suitable candidates Liaising with Compliance and Payroll where necessary Dealing with Candidate pay queries and liaising with payroll and compliance to resolve these issues Booking jobs and amending CRM General administrative duties Candidate aftercare KEY SKILLS Communication Inquisitive Resilient Multi-tasking Initiative Attention to detail Work at a pace Comfortable talking on the phone This position will require the individual to be calling a high volume of candidates daily as part of their role. It is essential that applicants feel confident they can do this, as it is an essential part of the role. THE APPRENTICESHIP Deploy Recruitment Group offers an apprenticeship scheme that runs in parallel with your day-to-day role. The apprenticeship provides a practical programme that develops knowledge, skills, and behaviours, increasing confidence, competence, and abilities. You will receive full support throughout the apprenticeship with a personal coach dedicated to your development and a dedicated line manager within the business who will provide guidance and structure. You will have access to a full suite of online learning resources, technology and discussion groups. You will be enrolled within the first eight weeks of employment, and the apprenticeship typically takes between 12 and 18 months to complete. Once complete, you will receive a formal qualification. Please note that enrolment into an apprenticeship requires minimum academic criteria, which can be discussed before attending an interview Hours of work will be Mon- Fri 08.30-17.00 The place of work will be located at our Farringdon office in London Deploy UK promotes all opportunities to everyone to ensure the future workforce is representative of the UK and believes in the value of a diverse workforce.
Mar 17, 2026
Full time
ABOUT The Deploy Recruitment Group is a respected and rapidly growing recruitment company serving the Construction, Civil Engineering, Rail, Signalling and Telecoms, Utilities, Aviation, and Highway sectors. We offer permanent, contract or temporary recruitment solutions across the UK, working collaboratively with our clients and suppliers. Our reputation in these sectors is second to none, and we have become a trusted partner for our clients working on some of the UK s biggest infrastructure projects. We're known for our uncompromising professionalism and integrity, setting new industry standards. We don t just place people into jobs; we form long-term partnerships based on trust, honesty, and mutual respect. Our strength lies in matching the right people with the right jobs. We take the time to understand what you re looking for, then use our extensive database and industry knowledge to find the right combination of skills, experience, and qualifications. Deploy Recruitment Group never compromises on safety. Everything we do is underpinned by rigorous training and operational practices prioritising Health and safety. ROLE SUMMARY Your primary role as an Apprentice Recruitment Resourcer within Deploy is to resource suitable candidates for key client requirements within the Civils, Rail & Construction markets, and provide support to the delivery teams in delivering service to our clients and candidates: KEY RESPONSIBILITIES: Identifying candidates through job boards, the Deploy database, and sector-specific social media groups. Registration of suitable candidates onto our internal database Writing job adverts Screening candidates Taking details of candidate referees Shortlisting and Hot listing suitable candidates Liaising with Compliance and Payroll where necessary Dealing with Candidate pay queries and liaising with payroll and compliance to resolve these issues Booking jobs and amending CRM General administrative duties Candidate aftercare KEY SKILLS Communication Inquisitive Resilient Multi-tasking Initiative Attention to detail Work at a pace Comfortable talking on the phone This position will require the individual to be calling a high volume of candidates daily as part of their role. It is essential that applicants feel confident they can do this, as it is an essential part of the role. THE APPRENTICESHIP Deploy Recruitment Group offers an apprenticeship scheme that runs in parallel with your day-to-day role. The apprenticeship provides a practical programme that develops knowledge, skills, and behaviours, increasing confidence, competence, and abilities. You will receive full support throughout the apprenticeship with a personal coach dedicated to your development and a dedicated line manager within the business who will provide guidance and structure. You will have access to a full suite of online learning resources, technology and discussion groups. You will be enrolled within the first eight weeks of employment, and the apprenticeship typically takes between 12 and 18 months to complete. Once complete, you will receive a formal qualification. Please note that enrolment into an apprenticeship requires minimum academic criteria, which can be discussed before attending an interview Hours of work will be Mon- Fri 08.30-17.00 The place of work will be located at our Farringdon office in London Deploy UK promotes all opportunities to everyone to ensure the future workforce is representative of the UK and believes in the value of a diverse workforce.
Project Manager Defence Location: South East England Clearance: Must already hold active SC security clearance I m working with a leading organisation in the Defence sector that is seeking an experienced Project Manager to oversee the successful delivery of telecoms and infrastructure projects. This is a high-profile role managing projects from bid through to completion, ensuring compliance with MoD standards, safety regulations, and commercial objectives. Key Responsibilities Lead the end-to-end delivery of Defence projects, ensuring health & safety and compliance are always prioritised Manage project budgets, profitability, and reporting, with input into P&L performance Provide leadership to project engineers, engineers, and subcontractors, maximising team performance Maintain strong relationships with MoD stakeholders and clients, ensuring service levels and expectations are met Ensure all technical installations meet specifications, statutory requirements, and MoD standards Support bid activity and business planning alongside senior management What We re Looking For Essential: Active SC clearance (must already be held to apply) Proven project delivery experience in a construction/building services environment Knowledge of MoD standards, processes, and structures Strong commercial awareness with budget and cost control experience Ability to understand technical drawings and specifications Project Management certification (APM, PRINCE2, or equivalent) Driving licence Desirable: Structured cabling/datacomms experience Electrical knowledge and red-line drawings experience Familiarity with service level agreements and escalation processes Additional qualifications (IOSH, SMSTS, First Aid, etc.) Why This Role? This is an excellent opportunity for a Project Manager who thrives in complex, secure environments and is motivated by delivering projects that support national security. The role offers exposure to cutting-edge Defence programmes, professional development opportunities, and the chance to work within a highly respected organisation. If you re a proven Project Manager with active SC clearance and Defence sector experience, I d love to discuss this opportunity with you in confidence.
Oct 07, 2025
Contractor
Project Manager Defence Location: South East England Clearance: Must already hold active SC security clearance I m working with a leading organisation in the Defence sector that is seeking an experienced Project Manager to oversee the successful delivery of telecoms and infrastructure projects. This is a high-profile role managing projects from bid through to completion, ensuring compliance with MoD standards, safety regulations, and commercial objectives. Key Responsibilities Lead the end-to-end delivery of Defence projects, ensuring health & safety and compliance are always prioritised Manage project budgets, profitability, and reporting, with input into P&L performance Provide leadership to project engineers, engineers, and subcontractors, maximising team performance Maintain strong relationships with MoD stakeholders and clients, ensuring service levels and expectations are met Ensure all technical installations meet specifications, statutory requirements, and MoD standards Support bid activity and business planning alongside senior management What We re Looking For Essential: Active SC clearance (must already be held to apply) Proven project delivery experience in a construction/building services environment Knowledge of MoD standards, processes, and structures Strong commercial awareness with budget and cost control experience Ability to understand technical drawings and specifications Project Management certification (APM, PRINCE2, or equivalent) Driving licence Desirable: Structured cabling/datacomms experience Electrical knowledge and red-line drawings experience Familiarity with service level agreements and escalation processes Additional qualifications (IOSH, SMSTS, First Aid, etc.) Why This Role? This is an excellent opportunity for a Project Manager who thrives in complex, secure environments and is motivated by delivering projects that support national security. The role offers exposure to cutting-edge Defence programmes, professional development opportunities, and the chance to work within a highly respected organisation. If you re a proven Project Manager with active SC clearance and Defence sector experience, I d love to discuss this opportunity with you in confidence.
Quanitity Surveyor - 3 Month Contract - Manchester About the role As a Quantity Surveyor, you will be responsible for undertaking contract and project cost administration on Network Expansion Projects. You will be monitoring the regional commercial mailbox/CEMAR for incoming payment applications, variations and final accounts from contractors. Tell me more, tell me more Our client is currently looking for a new recruit to join their Digital Employee Experience Team. Please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:00pm Monday to Friday.Shifts: Monday - Friday (37.5 hours per week) The must-haves: 2 years + Quantity Surveyor experience in major infrastructure programmes. Knowledge of CEMAR Experience within telecomsExperience interfacing with Project Managers and contractors. Previously managed NEC projects. What's in it for you? - Our Client loves to reward their people for doing a great job.This is a 3-month contract.A day rate, in-scope IR35, £550.00 per day (via a Hays-approved umbrella company) or £426.99 PAYE. This role provides hybrid working access from the comforts of your own home and only going to our state-of-the-art office in Manchester. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #
Oct 03, 2025
Full time
Quanitity Surveyor - 3 Month Contract - Manchester About the role As a Quantity Surveyor, you will be responsible for undertaking contract and project cost administration on Network Expansion Projects. You will be monitoring the regional commercial mailbox/CEMAR for incoming payment applications, variations and final accounts from contractors. Tell me more, tell me more Our client is currently looking for a new recruit to join their Digital Employee Experience Team. Please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:00pm Monday to Friday.Shifts: Monday - Friday (37.5 hours per week) The must-haves: 2 years + Quantity Surveyor experience in major infrastructure programmes. Knowledge of CEMAR Experience within telecomsExperience interfacing with Project Managers and contractors. Previously managed NEC projects. What's in it for you? - Our Client loves to reward their people for doing a great job.This is a 3-month contract.A day rate, in-scope IR35, £550.00 per day (via a Hays-approved umbrella company) or £426.99 PAYE. This role provides hybrid working access from the comforts of your own home and only going to our state-of-the-art office in Manchester. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Oct 02, 2025
Contractor
Field Services Team Leader Location: Bristol (on-site with travel across the West region as required) Contract: Fixed-term, 6 months (likely extension) Customer: Large Public Sector organisation Security: SC Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do Lead & coach a team of 5-7 engineers to deliver a contractually compliant, customer-focused service. Run daily stand-ups to surface risks/issues early and manage them through to resolution. Partner with service managers & customer stakeholders to keep operations smooth and transparent. Use data & reporting (KPIs/SLAs, trends, performance indicators) to drive continuous improvement. Forecast resources & skills using demand data and key relationships; align with the Technical Resource Group (TRG) to keep capability fit for purpose. Collaborate across delivery with the service delivery lead, peer team leaders, and internal ops teams. Own escalations & complaints, coordinating the right teams and seeing issues through to closure. Evolve processes -propose and support changes that improve service quality and user experience. Ensure policy adherence to both customer and provider standards, processes, and procedures. Communicate with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships Operational Delivery Managers Service Team Leaders (peer group) Technical Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed). Shortlisted candidates will be contacted quickly. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Job Title: Utilities Projects Coordinator Location: London based (Remote working optional) The Project Co-ordinator is responsible for the co-ordination of electricity, gas, water and telecoms projects working closely with the project manager to ensure the successful delivery of schemes in a timely and accurate manner. Key Responsibilities To be able to identify the minimum information requirements to enable a new connection application to be made to the Network for gas, electricity and water connections To identify the gas, electricity, sewer and water Networks based upon a site address and postcode To be able to make applications to the Networks for new gas, electricity and water connections based on information provided by the client To be able to apply for STAT plans including gas, electricity, water, sewer, telecoms and TFL To understand lead times for obtaining quotations for gas, electricity, water and telecoms connections To understand delivery times for new gas, electricity, water and telecoms connections To be able, with supervision, to calculate the maximum demand of residential properties based upon the standard ADMD loads To be able, with supervision, to identify the gas meter required based upon loads provided by the client Basic knowledge of gas, electricity and water Basic knowledge of telecoms, sewer and traffic management (desirable) Basic knowledge of NJUG requirements (desirable) Knowledge of electricity and gas metering (desirable) Supplier Management To interact professionally with suppliers to obtain information relevant to the project To chase suppliers for information/project deliverables etc in a professional manner To build strong supplier relationships To be able, with supervision, to identify potential new suppliers To be able, with supervision, to understand and keep up to date with supplier processes Co-operate with project manager working on the same account to ensure projects are delivered on time, managing suppliers in line with industry lead times and SLAs. Co-ordinate with suppliers and agents to ensure clarity on deliverables, costs and time scales while ensuring that these are met. To proactively identify where suppliers are not achieving SLAs and escalate accordingly Account Management To interact professionally with clients and project stakeholders, managing their expectations in line with the project programme and associated risks whilst ensuring a positive experience. To answer calls in a professional manner and build rapport with key stakeholders To send professional emails in keeping with company standards To be able, with supervision, to handle difficult conversations within the context of the construction industry.
Oct 02, 2025
Full time
Job Title: Utilities Projects Coordinator Location: London based (Remote working optional) The Project Co-ordinator is responsible for the co-ordination of electricity, gas, water and telecoms projects working closely with the project manager to ensure the successful delivery of schemes in a timely and accurate manner. Key Responsibilities To be able to identify the minimum information requirements to enable a new connection application to be made to the Network for gas, electricity and water connections To identify the gas, electricity, sewer and water Networks based upon a site address and postcode To be able to make applications to the Networks for new gas, electricity and water connections based on information provided by the client To be able to apply for STAT plans including gas, electricity, water, sewer, telecoms and TFL To understand lead times for obtaining quotations for gas, electricity, water and telecoms connections To understand delivery times for new gas, electricity, water and telecoms connections To be able, with supervision, to calculate the maximum demand of residential properties based upon the standard ADMD loads To be able, with supervision, to identify the gas meter required based upon loads provided by the client Basic knowledge of gas, electricity and water Basic knowledge of telecoms, sewer and traffic management (desirable) Basic knowledge of NJUG requirements (desirable) Knowledge of electricity and gas metering (desirable) Supplier Management To interact professionally with suppliers to obtain information relevant to the project To chase suppliers for information/project deliverables etc in a professional manner To build strong supplier relationships To be able, with supervision, to identify potential new suppliers To be able, with supervision, to understand and keep up to date with supplier processes Co-operate with project manager working on the same account to ensure projects are delivered on time, managing suppliers in line with industry lead times and SLAs. Co-ordinate with suppliers and agents to ensure clarity on deliverables, costs and time scales while ensuring that these are met. To proactively identify where suppliers are not achieving SLAs and escalate accordingly Account Management To interact professionally with clients and project stakeholders, managing their expectations in line with the project programme and associated risks whilst ensuring a positive experience. To answer calls in a professional manner and build rapport with key stakeholders To send professional emails in keeping with company standards To be able, with supervision, to handle difficult conversations within the context of the construction industry.
Description As a Streetworks Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company's work is effectively programmed meeting our clients SLA's and customers' expectations. Key Responsibilities Start and Stop work in accordance with SLA and permits Understand the works system and work to the processes accordingly - Training will be given Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated. Be responsible for Streetworks performance and driving continual improvements with the Operational teams Validate and transmit notice/permit requests in a timely manner Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and escalate street works compliance issues where appropriate Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc Analyse and respond to Section 74 charges & fixed penalty offences Run and circulate daily jeopardy reports as required Monitor and chase any outstanding issues Provide general admin support Be part of a call desk Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications Skills, Knowledge & Expertise Ideally you will have experience working in Utilities previously Experience in a planning / coordinator role Ability to prioritise workload, multi-task and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Oct 02, 2025
Full time
Description As a Streetworks Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company's work is effectively programmed meeting our clients SLA's and customers' expectations. Key Responsibilities Start and Stop work in accordance with SLA and permits Understand the works system and work to the processes accordingly - Training will be given Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated. Be responsible for Streetworks performance and driving continual improvements with the Operational teams Validate and transmit notice/permit requests in a timely manner Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and escalate street works compliance issues where appropriate Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc Analyse and respond to Section 74 charges & fixed penalty offences Run and circulate daily jeopardy reports as required Monitor and chase any outstanding issues Provide general admin support Be part of a call desk Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications Skills, Knowledge & Expertise Ideally you will have experience working in Utilities previously Experience in a planning / coordinator role Ability to prioritise workload, multi-task and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Description As a Streetworks Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company's work is effectively programmed meeting our clients SLA's and customers' expectations. Key Responsibilities Start and Stop work in accordance with SLA and permits Understand the works system and work to the processes accordingly - Training will be given Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated. Be responsible for Streetworks performance and driving continual improvements with the Operational teams Validate and transmit notice/permit requests in a timely manner Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and escalate street works compliance issues where appropriate Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc Analyse and respond to Section 74 charges & fixed penalty offences Run and circulate daily jeopardy reports as required Monitor and chase any outstanding issues Provide general admin support Be part of a call desk Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications Skills, Knowledge & Expertise Ideally you will have experience working in Utilities previously Experience in a planning / coordinator role Ability to prioritise workload, multi-task and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Oct 01, 2025
Full time
Description As a Streetworks Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company's work is effectively programmed meeting our clients SLA's and customers' expectations. Key Responsibilities Start and Stop work in accordance with SLA and permits Understand the works system and work to the processes accordingly - Training will be given Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated. Be responsible for Streetworks performance and driving continual improvements with the Operational teams Validate and transmit notice/permit requests in a timely manner Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and escalate street works compliance issues where appropriate Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc Analyse and respond to Section 74 charges & fixed penalty offences Run and circulate daily jeopardy reports as required Monitor and chase any outstanding issues Provide general admin support Be part of a call desk Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications Skills, Knowledge & Expertise Ideally you will have experience working in Utilities previously Experience in a planning / coordinator role Ability to prioritise workload, multi-task and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Description As a Streetworks Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company's work is effectively programmed meeting our clients SLA's and customers' expectations. Key Responsibilities Start and Stop work in accordance with SLA and permits Understand the works system and work to the processes accordingly - Training will be given Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated. Be responsible for Streetworks performance and driving continual improvements with the Operational teams Validate and transmit notice/permit requests in a timely manner Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and escalate street works compliance issues where appropriate Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc Analyse and respond to Section 74 charges & fixed penalty offences Run and circulate daily jeopardy reports as required Monitor and chase any outstanding issues Provide general admin support Be part of a call desk Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications Skills, Knowledge & Expertise Ideally you will have experience working in Utilities previously Experience in a planning / coordinator role Ability to prioritise workload, multi-task and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Oct 01, 2025
Full time
Description As a Streetworks Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company's work is effectively programmed meeting our clients SLA's and customers' expectations. Key Responsibilities Start and Stop work in accordance with SLA and permits Understand the works system and work to the processes accordingly - Training will be given Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated. Be responsible for Streetworks performance and driving continual improvements with the Operational teams Validate and transmit notice/permit requests in a timely manner Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and escalate street works compliance issues where appropriate Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc Analyse and respond to Section 74 charges & fixed penalty offences Run and circulate daily jeopardy reports as required Monitor and chase any outstanding issues Provide general admin support Be part of a call desk Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications Skills, Knowledge & Expertise Ideally you will have experience working in Utilities previously Experience in a planning / coordinator role Ability to prioritise workload, multi-task and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Quanitity Surveyor - 3 Month Contract - Manchester About the role As a Quantity Surveyor, you will be responsible for undertaking contract and project cost administration on Network Expansion Projects. You will be monitoring the regional commercial mailbox/CEMAR for incoming payment applications, variations and final accounts from contractors. Tell me more, tell me more Our client is currently looking for a new recruit to join their Digital Employee Experience Team. Please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:00pm Monday to Friday.Shifts: Monday - Friday (37.5 hours per week) The must-haves: 2 years + Quantity Surveyor experience in major infrastructure programmes. Knowledge of CEMAR Experience within telecomsExperience interfacing with Project Managers and contractors. Previously managed NEC projects. What's in it for you? - Our Client loves to reward their people for doing a great job.This is a 3-month contract.A day rate, in-scope IR35, £550.00 per day (via a Hays-approved umbrella company) or £426.99 PAYE. This role provides hybrid working access from the comforts of your own home and only going to our state-of-the-art office in Manchester. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #
Sep 24, 2025
Contractor
Quanitity Surveyor - 3 Month Contract - Manchester About the role As a Quantity Surveyor, you will be responsible for undertaking contract and project cost administration on Network Expansion Projects. You will be monitoring the regional commercial mailbox/CEMAR for incoming payment applications, variations and final accounts from contractors. Tell me more, tell me more Our client is currently looking for a new recruit to join their Digital Employee Experience Team. Please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:00pm Monday to Friday.Shifts: Monday - Friday (37.5 hours per week) The must-haves: 2 years + Quantity Surveyor experience in major infrastructure programmes. Knowledge of CEMAR Experience within telecomsExperience interfacing with Project Managers and contractors. Previously managed NEC projects. What's in it for you? - Our Client loves to reward their people for doing a great job.This is a 3-month contract.A day rate, in-scope IR35, £550.00 per day (via a Hays-approved umbrella company) or £426.99 PAYE. This role provides hybrid working access from the comforts of your own home and only going to our state-of-the-art office in Manchester. Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! #
